Wiser™ Home Controller Installation Directions

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63249-420-328A2
02/2010

Instruction Bulletin
Wiser™ Home Controller
Installation Instructions
INTRODUCTION

The Wiser™ Home Controller provides an easy-to-use graphical user interface
(GUI) to access the C-Bus™ network and other applications. The Wiser Home
Controller lets you monitor and control your home environment locally or
remotely over the Internet.
Figure 1: The Wiser™ Home Controller

About this Bulletin
This bulletin provides instructions for:
 Assembling the Wiser™ Home Controller hardware components
 Configuring software for the Home Controller router
 Using C-Bus™ Toolkit software to collect project information
 Using PICED software to create and transfer the project
This bulletin also provides:
 An introduction to navigating the user interface
 Additional information for TCP/IP set up
 MS-DOS command prompt programs
 FAQ's
 Release notes
 Glossary
 Specifications and standards
Before You Begin
Before you begin to set up a unit, verify that your order is complete by
comparing the contents of the package with the appropriate items in the table
below. Also verify that the catalog number on the box label matches your
order.

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Table 1: Contents of the Box
Item

Quantity

Wiser Home Controller router

C-Bus Network Interface (CNI)

Busbar assembly

USB thumb drive (includes installation and user documentation)

Power supply

Cat.5e network cable [Approximately 80 in. (203 cm)]

Link and support stand

Wiser Home Controller Setup Guide

Related Documents
Refer to these documents for more information about the Wiser Home
Controller.
Document Title

Document number

Wiser Home Controller Set Up Guide

63249-420-327

Wiser Home Controller User's Guide

63249-420-329

C-Bus Toolkit Software Help

–

PICED Software Help

–

Product Description
The Wiser Home Controller™ is the missing piece of the smart home puzzle,
enhancing the capabilities and connectivity of the C-Bus™ network. Its
easy-to-use graphical user interface (GUI) provides access to the home
C-Bus™ network and all of your electrical, multimedia, and telecommunication
needs. This same GUI can be installed across multiple control devices, such
as mobile phones, TVs with Microsoft® Windows® Media Center™, personal
computers, and web tablets, in addition to the C-Bus range of touch screens
and keypads. No matter where you are, the Wiser Home Controller allows you
to monitor and control your home environment locally or remotely over the
Internet.
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Ethernet and Wi-Fi based controller for your C-Bus system
Built-in Ethernet router
Built-in Wi-Fi access point
Support for lighting, air-conditioning, multi-room audio, alarms, cameras,
and other equipment
Easy to understand Wizard-based user interface graphics
Built-in scene, scheduling, and logic programming modules
Allows remote reprogramming from outside the home/building by installers
Common, intuitive interface for all devices
Operates using C-Bus TAG descriptions, Locations, and Function Groups
Configured and commissioned using C-Bus Toolkit and PICED software
Control via your mobile phone or other web-enabled devices
Displays up-to-the-minute news, weather, and more

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Table 2: Component Descriptions
Component

Description

Home Controller router

The Home Controller router provides:
• A wired connection to the customer’s Internet.
• A wired connection to the CNI for C-Bus network access.
• A wireless 802.11 LAN set up for WPA encryption.
• Four wired LAN ports (one is reserved for the CNI).

C-Bus Network Interface (CNI)

The inline CNI connects to:
• A Home Controller router LAN port.
• The C-Bus network using a Cat.5e cable, twisted pairs
It provides the same function as the DIN Mounted C-Bus Ethernet Network Interface (SLC5500CN).

1 GB USB drive

Includes:
• readme.htm,
• Installation Instructions
• User's Guide
• Wiser Skins Application Guide

Power supply

Provides AC power for the router and CNI

Busbar

Provides a simplified power and signal connection for the Home Controller router and CNI.

Cat.5e network cable (Approximately 80 in.[203 cm]).

Connects the customer's broadband device to the Home Controller's router. Do not use this cable for
C-Bus connections.

Link

Attached to the CNI and locks the Home Controller and CNI together to form a single unit.

Support stand

Optional stand is useful when placing the Home Controller on a table or desk.

Required Software
When installing the Home Controller, you must use the downloaded versions
of the following software applications:
 PICED setup software, version 4.7, or later.
 C-Bus Toolkit setup software, version 1.10.8, or later.
Pre-Installation Guidelines
Read the guidelines below before installing any software.
 Using software not provided by Schneider Electric for C Bus operation may
cause unpredictable results. Keep the PC network (Ethernet) and C-Bus
network isolated from each other. Do not connect the pink C-Bus network
cable to an Ethernet LAN or telephone lines.
 Using software not provided by Schneider Electric for C-Bus operation may
cause unpredictable results.
 If you install the CNI unit in a different location from Home Controller, you
must provide a 6 12 V d.c. power supply for the LAN side of the CNI. You
will also use a network cable in place of the extender (busbar). For
information on the polarity for the CNI power socket refer to the section
“Selecting a Location”.
 You must use the latest PICED software to obtain the latest firmware and
the automatic firmware update feature. If you are unsure about the correct
software versions to use, contact Technical Support.
 The PICED setup software contains the latest Home Controller firmware
.IMG file. The latest firmware is loaded automatically as part of transferring
your PICED project to the Home Controller. The setup packages also
include the latest CNI configuration software, C Gate and transfer utilities.
Refer to Section 4.3.
 The PICED project for the Home Controller should be configured before
arriving at the site. Update the C-Bus project by using a backup of the .cbz
file and the latest version of C-Bus Toolkit. Any projects developed or
updated with the latest C-Bus Toolkit version are not compatible with older
versions of the program.

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Network Topology
Carefully consider the site's existing network layout before installing the Home
Controller. Minimize the amount of configuration required. Follow these
guidelines before installing the Home Controller.
 The Home Controller is not a modem. You must connect the router to an
Internet connection, NOT a telephone line. A broadband modem is not
provided as part of Home Controller.
 The Home Controller has wired and wireless LAN capabilities. The CNI
uses one wired router LAN port. The three remaining wired ports are for IP
connections to the local LAN.

INSTALLATION
This section describes how to:
 Connect a C-Bus™ Cable to the CNI
 Assemble the Home Controller hardware components
 Select a location for the Home Controller
 Configure software for the Home Controller router
Mapping an Existing Network
Mapping an existing network makes easier to see what cabling and
configuration tasks must be performed when installing the Home Controller.
The figure below shows a typical basic network configuration. The network
might use:
 Automatic IP addressing (DHCP)
 Static IP addressing
 A combination (DHCP and Static IP)
Figure 2: Typical Basic Network Configuration Before Installing the Home Controller
KEY:
A. Internet
B. Existing modem/router (IP 192.168.1.1)
C. IP connected devices
D. DHCP client or static IP (192.168.1.2)

In the figure above, the static IP address of the modem/router can be easily
accessed to set wireless security parameters.
Selecting a Location
Follow these guidelines when selecting a location:
 Provide easy access to the unit.
 Avoid water, humidity, direct sunlight, and heavy dust.
 Leave the unit uncovered to allow adequate ventilation.
 Only use the Wiser Home Controller indoors.
 Adhere to all specifications in this manual.
Figure 3: CNI Power Socket Polarity Diagram

NOTES:
 Using software not provided by Schneider Electric for C-Bus operation
may cause unpredictable results.
 If the CNI unit is installed in a different location from Home Controller,
you must provide a 6-12 V d.c. power supply for the LAN side of the
CNI. You will also use a network cable in place of the extender
(busbar). Polarity for the power socket of the CNI is illustrated in the
diagram below.

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Connecting the CNI to the C-Bus Network Cable
Open the cable access cover on the CNI. Follow the instructions below for
making the proper C-Bus connections. Refer to the figure "Connecting the CNI
to the C-Bus Network Cable".
Figure 4: Connecting the CNI to the C-Bus Network Cable
KEY:
A. Plastic Strain Relief
B. Cable Access Cover
C. C-Bus Terminal Block
D. Ethernet (LAN) RJ-45 Socket
E. AC Power Supply Connection

Connection to the C-Bus Network
The Home Controller is connected to the C-Bus network through a C-Bus
network cable that uses unshielded twisted pair (UTP) Category 5 data cable.
For optimal performance, use the connections recommended below for each
end of the cable. Attach the bootlace terminals to the twisted pairs of the
C-Bus network cable.
NOTE: The C-Bus network connection is polarity sensitive. The polarity is
marked on the unit beside the terminals.
NOTE: Do not solder wires used to connect the unit to the C-Bus network
through the terminal block connections.

HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Do not connect line voltage to any C-Bus terminal.
Failure to follow this instruction can result in personal injury or
equipment or property damage.
Figure 5: C-Bus Wiring Connections
KEY:
A. C-Bus positive (+)
B. C-Bus negative (–)
C. Remote OFF: brown + brown-white*
D. Remote ON: green + green-white*

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Table 3: C-Bus Cable Conductor Assignments
Terminal

C-Bus Network
Connection

Cable Color

Not connected

Remote ON*

Green-White

Not connected

Remote ON*

Green

C-Bus Neg (–)

Orange-White

C-Bus Neg (–)

Blue-White

C-Bus Pos (+)

Blue

C-Bus Pos (+)

Orange

Not connected

Remote OFF*

Brown-White

Not connected

Remote OFF*

Brown

*Not internally connected.

HAZARD OF UNSTABLE OPERATION OR NETWORK OVERVOLTAGE


Do not connect C-Bus network to a PC communications port.

Do not Megger® test C-Bus or Ethernet data cabling or terminals.
Failure to follow these instructions can cause damage to the
equipment.


NOTE: Wireless C-Bus devices require a C-Bus Wireless Gateway unit. They
do not communicate directly with the Wiser Home Controller's wireless LAN.
Installing the Plastic Strain Relief
Install the plastic strain relief piece as shown in the figure "Connecting the CNI
to the C-Bus Network Cable". Replace the Cable Access cover. The CNI is
now ready for attachment to the router and busbar.
Assembling the Router, CNI, and Busbar
Follow the instruction below to assemble the Home Controller's router, CNI
and busbar to form a single unit. Refer to the figures "The Home Controller
Components" and "Connecting the Bus Bar to the Router and CNI".

HAZARD OF UNSTABLE OPERATION OR INTERNAL WIRELESS
TRANSCEIVER DAMAGE.
Install all three antennas to the Home Controller router box. All three antennas
must be installed for proper operation.
Failure to follow these instructions can result in damage to the
equipment.
1. Install all three antennas on the Home Controller's router box.
2. Connect the CNI and the router together using the plastic link provided.
3. Carefully attach the busbar (power and network cable connector) to the
sides of the Home Controller's router and the CNI. Be sure that the RJ-45
plugs make good connections.
4. The assembled unit is ready for wall-mounting or desktop placement.

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Figure 6: The Home Controller Components
KEY:
A. Home Controller
B. LAN ports
C. Busbar
D. Power supply connection
E. From the internet
F. C-Bus network cable access
G. Optional support stand attachment location
H. C-Bus Network Interface (CNI)
I. Plastic link (shown attached to CNI)
J. Antennas

Figure 7: Connecting the Bus Bar to the Router and CNI
KEY:
1. CNI
2. Home Controller Router
3. Bus bar
A. Provision for C-Bus cable connection
B. C-Bus connection plug (CNI)
C. Bus bar WAN connection
D. Bus bar AC Power supply connection
E. WAN feed through

Mounting the Home Controller Unit
Choose a suitable location for the Home Controller.
Mount the equipment on a wall using the two keyhole screws on the back of
the router. Refer to the figure, "Wiser Home Controller Dimensions". You can
also place the unit on a desk or table.
Adjust the antennas. The equipment generally performs better the higher it is
mounted.
NOTE: If you are using the Home Controller's wireless LAN, do not place the
router within 7.9 in. (20 cm) of the operator.

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Dimensions
Figure 8: Wiser Home Controller Dimensions

Setting up a Wireless LAN
You can use wireless devices connected to the wireless LAN on the
customer's ADSL modem/router. The Home Controller provides a wireless
LAN that should be used for wireless-connected devices. Install the unit as
close as possible to the wireless devices on the LAN.
The IP address of the Home Controller wireless LAN is the same as the wired
LAN, 192.168.2.1.
The Home Controller is delivered with the wireless LAN enabled and WPA
security is in place.
SSID:
Security:

WiserHomeControl
WPA-PSK (WiserHomeControl)

See Option A for an example of a Home Controller using a wired or wireless
LAN.
NOTES:
 You can use the Home Controller's wireless LAN as the connection to
the PC being used to setup the installation.
 The Home Controller's wireless LAN does not communicate directly
with the customer's wireless C-Bus devices. The data path to these
devices uses the inline CNI and a C-Bus Wireless Gateway unit.

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Adding the Home Controller and CNI to the Existing Network
Select one of the options from the table below.
Table 4: Options for Adding the Home Controller and CNI to the Existing
Network
Option A

Connect the Home Controller's WAN port to the output of the customer's
modem/router as shown in Figure 3. In this configuration, all network traffic passes
through the Home Controller's wired and wireless LANs.

Option B

Place the Home Controller on the existing customer LAN as shown in Figure 4. This
configuration allows you to make minimal changes to the customer's equipment
setup.

Option C

Connect the Home Controller to an ADSL modem in bridge mode. In this
configuration, the Home Controller is the direct gateway to the customer's ISP.

Option A - Home Controller as the Connection Point for the LAN
Figure 9: Network Connection Option A
KEY:
A. Internet
B. Existing modem/router (not supplied)
C. Home Controller router
D. CNI
E. C-Bus Units
F. PC – connected to a wired or wireless LAN during Home
Controller set up
G. Existing wireless network devices
NOTE: WAN - Auto IP Address DHCP

When using Option A, you must re-establish the IP addresses of the IP
connected devices to subnet 2. Configuring static IP addresses may be
required. If you are using wireless devices, you must also configure the
wireless LAN on the Home Controller.
If the Home Controller does not provide enough physical connections for IP
connected devices, a switch (not provided) must be added.
Option B – Home Controller Placed On the LAN
Figure 10: Network Connection Option B
KEY:
A. Internet
B. Existing modem/router (not supplied)
C. Home Controller router (WAN is not connected)
D. CNI
E. C-Bus Units
F. PC – connected to a wired or wireless LAN during Home
Controller set up.
NOTE: Use the PC to set up the IP address of the router from
192.168.2.1 to an available address on subnet 1
G. Existing IP connected devices

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Option B requires changes to the existing network configuration. After adding
the Home Controller, move the cable connection to the existing wireless
equipment to the controller's wireless LAN. Be sure to set up security on the
new wireless LAN, if used.
Option C – Home Controller Connected to a Bridging Modem
Figure 11: Network Connection Option C
KEY:
A. Internet
B. Existing ADSL modem in bridge mode (not supplied)
C. Home Controller router
D. CNI
E. C-Bus Units
F. PC – connected to a wired LAN during Home Controller set
up
G. Existing IP connected devices
NOTE: WAN - Auto IP Address DHCP.

Choosing a Network Set Up Option
Use the table below as a guide when choosing a network set up option.
Table 5: Network Set Up Option Guide
Feature

Option A

Option B

Option C

WAN access for programming and configuration

Yes

Yes¹

Yes

All traffic is routed through the controller unit.

Yes³

Minimal disruption to customer's network

Yes

Can use all switch ports on the customer's router

Yes

Requires changing customer devices IP addresses

Yes ²

Migrate the customer's wireless devices to the controller's LAN

Yes

Requires changing the controller unit's IP address.

Yes

Requires port forwarding for remote access.

Yes

Need to disable one DHCP server

Yes

Single router in system

Yes

Dyn DNS

Yes

Requires the ability to put modem/router in bridge mode

Yes

Single IP network (subnet)

Yes

NOTES:

1. Requires port forwarding.
2. Unless the controller is changed to use 192.168.1.x
3. This might create problems if the customer is using VOIP or other settings, such as port mapping that are not supported by the controller.

Connecting a PC to the Home Controller for Configuration
1. Connect the PC to one of the open RJ-45 LAN connectors on the Home
Controller. You may also use the Home Controller's wireless LAN, if
preferred.
2. Connect the power supply wire to the bus bar power port. Plug the power
supply unit into a wall power outlet.

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HAZARD OF IMPROPER OR UNSTABLE OPERATION
Use only the power supply provided with the Home Controller. Using a
different power supply unit may cause equipment damage or erratic network
performance.
Failure to follow these instructions can result in damage to the
equipment.
After the PC is connected the C-Bus network, verify LAN and C Bus network
connections by examining the LEDs on the Home Controller's router and CNI.
Refer to the figure "Home Controller Indicator LEDs". If problems occur, check
all signal and power connections.
LED Status
The Home Controller and C-Bus Network Interface figure show the locations of
each LED.
Figure 12: Home Controller Indicator LEDs
KEY:
1. Home Controller Router
A. Power
B. Security
C. Wireless signal
D. Router
E. DIAG
F. LAN (Internet 1, 2, 3, 4)
2. CNI
G. LAN (Internet)
H. C-Bus

LED on the Home Controller Router

Meaning

Power

The Power LED is ON when the unit is receiving power.

Security (Orange LED)

Not Used.

Wireless

The Wireless LED is ON when wireless is available. The LED blinks when receiving or transmitting
data.

Router

The Router LED is ON when the unit is working as a router.

DIAG (Red LED)

The DIAG LED is ON during unit self tests and a few moments after the self test is complete. If the
light stays ON it indicates a problem.

Internet

The Internet LED is ON when the Wireless Area Network (WAN) Ethernet port is connected to a
WAN. The LED flashes when data is transferred.

LAN

The Local Area Network (LAN) LED is ON when the Ethernet port is connected to a LAN. The
numbered LEDs indicate which ports are active.

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LED on the C-Bus Network Interface (CNI)
Ethernet (LAN) Indicator Status Meaning
Green

Communication link is good

Orange/Green flash

Link is good with active data transfer

Red

Non-existent or problematic link

OFF

Power issue, for example no power connection

C-Bus Indicator Status

Meaning

Orange

C-Bus clock signal is present, voltage is good

Orange/Green flash

Good, active communication between C-Bus and Ethernet

OFF

No C-Bus connection

Red

Issue with C-Bus communication

Red/Orange flash

C-Bus clock is present, voltage is marginal

SOFTWARE CONFIGURATION
Follow the steps in this section to configure the Home Controller.
Getting Started
Verify the following:
 Connection to the LAN or wireless networks
 Connection to the C-Bus network
 The latest versions of PICED and C-Bus Toolkit are installed on the PC
being used for configuration
 The C-Bus project is loaded on the PC being used for configuration
 The IP address of the router unit is 192.168.2.1 and the inline CNI is at
port 10001
NOTE: The CNI IP address is 192.168.2.2
Using a web browser, configure the Home Controller's router. Access the GUI
at 192.168.2.1, username is admin and password is admin.
STEP 1: Configuring the Home Controller
Follow these steps to make changes to the router configuration:
1. To access the user interface (GUI) and router configuration pages, enter
the following address: http://192.168.2.1/SetupDHCP.htm in your internet
browser.
Username: "admin"
Password: "admin"
2. Click the toolbox icon (screwdriver and spanner/wrench).
3. Select "Configure Router". The Home Controller's main Setup window is
displayed.

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Figure 13: Home Controller Setup GUI

If a broadband router has been previously configured, the Home Controller
configuration procedure is very similar. During the configuration session, set
up the following:
 Change password on Administration page (recommended)
 Host Name and Domain Name on Setup page (optional)
 Wireless Settings on Wireless page and Wireless Security page
 Remote access on Administration page or User UI
Changing the password is recommended for security reasons. You can
change the password, but you cannot change the username. Passwords are
limited to 30 characters. Do NOT use spaces or any of the following in your
router password: ' " \ < > &
Setup Page Window
Follow the steps below during your configuration session.
1. In the Setup page window, add a Host Name and Domain Name if needed.
Proceed to other pages (e.g. Wireless Security, Applications & Gaming,
Administration, Status, etc.). Make the changes on a page and select Save
Settings. The router will reboot and the new information will be captured for
future sessions. Allow about 90 seconds for each reboot. The following
messages will appear to indicate that the system is rebooting: "Your
changes have been saved. System Rebooting…Please wait…"
2. Go to the Administration tab and change the password. Select Save
Settings.
NOTE: This is highly recommended for security purposes.
3. Select the Wireless tab and set up the wireless parameters.
Wireless Page Window
In the Setup window, click Wireless to view the options for the Home
Controller's wireless LAN. It is highly recommended setting up security at this
time. Refer to the section, "Setting up a Wireless LAN".

Wiser™ Home Controller
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STEP 2: Using C-Bus Toolkit to Collect the Project's Information
Access the C-Bus network with C-Bus Toolkit software using the Home
Controller and the CNI to date the project and gather information for the
PICED project.
Do not run C Bus Toolkit software and PICED at the same time on your
computer. Both applications use the C-Gate program but in slightly different
modes of operation.
To use C Bus Toolkit with the Home Controller and CNI, do the following:
1. Open the C-Bus Toolkit application. Verity that the current interface
settings are:
Type: CNI
Address: 192.168.002.001
Port: 10001
If the IP address shown is the same as the Home Controller (not the CNI)
IP address, then press the Scan Network button on the toolbar.
2. If the information on the Welcome screen is not correct, go to the File
menu and select Set Default Interface. Follow the steps to define the
interface.
3. Use the tools provided to scan the network, search for networks, or refresh
the list of projects, as needed.
4. If you have difficulty accessing the C-Bus network using C Bus Toolkit,
check all signal and power connections for the C-Bus network and CNI.
Look for indicator LED indications of a problem.
5. Update the Tag database using C Bus Toolkit then shut the program down
before opening PICED. Refer to the help files for more information.
NOTE: When using C-Bus Toolkit and PICED simultaneously and creating
group addresses with either application, you must refresh the other
applications or stacking group addresses will occur (e.g. If creating a group
address in C-Bus Toolkit, then you must refresh the project in PICED)

STEP 3: Using PICED to Create and Transfer a Project
Refer to the PICED software Help file. It contains information specific to the
Home Controller.
Setting Up a New Project in PICED
1. Start PICED.
2. Select Create a New Blank Project. Click
Next.

Figure 14: Creating a New Blank Project

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3. Select Wiser Home Controller. Click Next.

4. Enter details for all other C-Bus products.
5. On the Options 2 tab, select a Skin (use the
drop down menu for options).
6. Verify that the Home Controller and CNI are
connected correctly, or to configure them,
click the respective Open buttons.
7. Click Next. Enter details for all other C-Bus
products. Click Finish to display the Widget
Manager.

Wiser™ Home Controller
Instruction Bulletin

Figure 15: Select the Device type – Wiser Home Controller

Figure 16: Selecting a Skin – Options 2 Tab

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Adding Locations, Functions, and Widgets using The Widget Manager
1. Adding locations: Click the Help button to
open the PICED help file for details. Click
Next when complete.

Figure 17: Adding Locations

2. Adding Function Groups: Refer to the PICED Figure 18: Adding Functions
Help file for details. Most projects will include
Lighting, Security and Climate Control. Click
Next.

3. Adding Widgets: Refer to the PICED help file Figure 19: Adding Widgets
for details.
NOTE: Using the drop-down lists to modify
the properties of selected Widgets is much
quicker than opening each Widget separately.
If needed, add:
- Scenes
- Schedules
- Logic
- User System IO Variables
- E-Mail Accounts
Refer to PICED help files for details.

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Transferring the Project to the Home Controller
1. When the project is complete, click on the
Transfer button (box with a red arrow). The
Transfer Project to Wiser Home Control form
will appear.

Wiser™ Home Controller
Instruction Bulletin

Figure 20: Transfer Projects Screen

2. Click OK. The Wiser Connection Wizard will
be displayed.

3. Select Fixed IP and enter the IP Address of
the Home Control (192.168.2.1 by default).
4. Click OK.
5. If the unit has out of date firmware, the
Firmware tab will be displayed. Enter a
password (admin by default) and click on
Transfer Firmware. Wait for the unit to
re-start, then repeat steps 1 to 4.
6. If the firmware is up to date, the Transfer tab
will be selected. Click on Start. Wait for the
unit to re-start.
7. Open a web browser and enter the IP
Address of the unit (192.168.2.1 by default).
The project will be visible and operational.
8. Use simulation mode in PICED (the button
with a picture of a hand on it) to test further
changes to your project without the need to
transfer the project each time. Some aspects
of Simulation mode can only be used once a
project transfer has been done.

Figure 21: The Wiser Connection Wizard Screen

Refer to the PICED and Transfer Utility help
files for additional information.

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HOME CONTROLLER WEB INTERFACE
The appearance of the Wiser Home Controller is often customized depending
on the specific functionality and unique scenes of the system.
The web interface shown below represents a typical screen.
Figure 22: Typical Web Interface
KEY:
A. Function Groups
B. Locations
C. Status Icon
D. Widgets
E. RSS Feed

Name on the Web Interface

Meaning

Widgets

A graphical icon used to control or display the state of something. Widgets
include controlling lighting, controlling a home audio system, and displaying
a web camera.

Locations

Arrange widgets by their physical location in the home. Locations include
dining room, bedrooms, and outside. Click on a location name to view the
widgets associated with that location. Use the right and left arrows to view
more locations.

Function Groups

Arrange widgets according to their usage. Function groups include lighting,
security, and climate control. Click on a function group to view all widgets
associated with that grouping. Use the up and down arrows to view more
locations.

Status Icons

Indicates the connectivity status of the Wiser System to the C-Bus network.
Refer to the "Messages" section for the meanings of each status icon.

RSS Feeds

If the RSS feed option is set up by the installer, information and news
headlines are displayed at the bottom of the screen. Click the UP triangle
beside the RSS feed icon to expand the window and view the full text.

Accessing the Web Interface
Access the Home Controller's user interface with a web browser. Type the
following URL into the web browser's address field: http://192.168.2.1/
Username:

admin

Password:

admin, or your changed password

NOTE: If your Home Controller's IP Address is not 192.168.2.1, use the
correct IP Address in the URL above.
To navigate within the interface:
 Click one of the Location names to view the Widgets for that location.
 Click a Function Group icon to view the Widgets for that Function Group.
 Click the Widgets to control them.
The Home Controller can be controlled using a 'projector' application running
on a device such as a mobile phone or PDA.

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USING STATIC TCP/IP SETTINGS ON THE PC (IF NECESSARY)
When possible, use the automatic IP setting feature (DHCP enabled). Use
static IP addressing when a fixed IP address is needed. Follow the steps
below if static TCP/IP addressing is needed.
Windows® 2000 or Windows® XP
1. Connect the PC cable to an unused LAN port on the Home Controller.
Apply power to the router and allow it to initialize.
2. Click Start; click Settings and then click Control Panel.
3. Double-click the Network Connection icon.
4. Right-click the Local Area Connection icon then click Properties. The Local
Area Connection Properties window appears.
5. Under the General configuration tab, locate and select TCP/IP with the
corresponding network card, and then click Properties. The Internet
Protocol (TCP/IP) Properties window appears.
6. Click Use the following IP Address and enter:
IP Address:192.168.2.10 (see Note )
Subnet Mask:
255.255.255.0,
Default Gateway: 192.168.2.1
NOTE: Provide a unique address that does not conflict with any other
device on the LAN.
7. Now your PC is ready to access and configure the Home Controller's
router.
Windows® Vista
1. Connect the PC cable to an unused LAN port on the Home Controller.
Apply power to the router and allow it to initialize.
2. Click Start, Control Panel, and then Network and Internet: Manage network
connections.
3. Right-click the Local Area Connection icon then click Properties. The Local
Area Connection Properties window appears.
4. Under the Networking configuration tab, locate and select Internet Protocol
Version 4 (TCP/IPv4) with the corresponding network card and then click
Properties. The Internet Protocol (TCP/IP) Properties window appears.
5. Click Use the following IP Address and enter:
IP Address: 192.168.2.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
NOTE: Provide a unique address that does not conflict with any other
device on the LAN.
6. Now your PC is ready to access and configure the Home Controller.

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Instruction Bulletin

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DOS COMMAND PROMPT PROGRAMS
The two DOS programs illustrated here use command lines. These programs
can be useful to diagnose some connectivity problems and gather information
about IP addresses. Follow the instructions below.
Run ip/config
1. Go to Start menu and select Run
2. Type cmd.exe and click OK.
3. Type ipconfig /all and press Enter.
In the example below, the PC is using an automatically assigned address of
192.168.2.101. The default gateway is the customer’s modem/router. Note that
the wireless LAN is not shown in this example.
Figure 23: Typical IPconfig DOS Command Prompt Program Screen

ping
1. Go to Start menu and select Run.
2. Type ping and then press Enter.
The example below shows a successful ping to the Home Controller unit. You
could also ping the other routers or units on the network.
Figure 24: Typical Ping DOS Command Prompt Program Screen

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FREQUENTLY ASKED QUESTIONS (FAQS)
Question

Answer

What do I do if I have forgotten my
password?

The default username is admin. The default password is admin. You cannot
change the username on the router. You can only change the password. If you
have changed the default password and have forgotten the new one, you must
reset the router back to factory defaults.

How do I reset the router back to factory
defaults?

There are two ways to do this. The first is the physical method of inserting a thin
paper clip end into the reset button (recessed in a hole) at the back of the unit.
(1) Unplug the power connector, (2) insert the clip apply power and hold the
button in for 10 seconds, and then (3) remove the clip and wait 30 seconds.
The second method is to open the router Setup page (you must know the
current user name and password) go to the Administration page and select
Factory Defaults. Confirm the selection. Using either method, the router
automatically reboots.

How do I apply the latest firmware release?

Schneider Electric recommends using the Transfer Utility because it is less
prone to disruption during the data transfer than other methods. Whenever you
transfer a project in PICED using the transfer function, the software checks the
firmware version with the version on your PC. The latest firmware is
automatically updated in the Home Controller's router.

How can I report any problems?

There are several methods:
• Phone Technical Support: See the last page of this instruction
• E-mail Technical Support: See the last page of this instruction
• Use the C-Bus forum: http://www.cbusforums.com/forums/

What details does Schneider Electric require A detailed bug report is always greatly appreciated and may possibly earn you
to identify, isolate and solve a bug that I
eternal gratitude from the developers. We encourage users to use the "backup
have found?
configurations" tool in the router's web user interface (under
Administration->Management tab) to generate a config.bin file that will allow us
to have exactly the same setup/configuration that you have used on your router.
Further, you can also attach the PICED project archive that you used. These
two items are valuable to us in diagnosing and working on solving a particular
problem. Additional information pertinent to the issue or failure mode you have
observed or identified is also essential. For example, if filing a bug about an
unexpected mode of behaviour with the GUI affecting C-Bus, it is valuable to
record the sequence of steps that you performed.
What are the meanings of the icons at the
top right of the graphical user interface?
This icon reflects the state and stability of the graphical user interface's
connection to the router. For example, if you see it going red, this means that it
is no longer connected to the router. This can happen for many reasons.
Typically, this happens when using the web UI over Wi-Fi and the Wi-Fi is going
out of range. It will automatically restore itself to green when it has successfully
re-established the connection. Clicking on the icon will provide more detailed
information such as "attempted reconnects, watchdog counter, keep-alive
signals, and successful reconnections". These will be helpful to report if you
encountered any unexpected behaviour.
The envelope icon reflects the status of a POP3 mailbox if one has been
configured in the project. It will report how many emails are in the mailbox and
the From/Subject lines of up to the first 5 messages.
The C-Bus icon with a red slash across it means that the web UI does not have
C-Bus connectivity.

Wiser™ Home Controller
Instruction Bulletin

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The wrench icon means that the web UI is currently in CNI mode meaning that
the device is being used as a CNI and thus the web UI will not function until the
CNI mode is disconnected. Once CNI mode is disconnected, the icon will
disappear and the GUI can be used like normal.
The toolbox icon (screwdriver and wrench) shows a page with Toolkit Remote
Enable, Projector Control Enable and Project Update Enable (see below).

What do Toolkit Remote Enable, Projector
Control Enable and Project Update Enable
mean?

Toolkit Remote Enable allows the device to be used as a CNI over the Internet.
This means that anyone on the Internet, if they knew the Internet address of
your device, can connect on port 10001 and perform C Bus tasks. Disabling
closes this port. The port is closed by default. This feature is intended to allow
installers to use C-Bus Toolkit to manage a C Bus network remotely when they
need to.
NOTE: It is important to make sure to close the port after use. Leaving it open
allows anyone to manipulate your C-Bus network.
Projector Control Enable allows the web user interface to function even when
run remotely over the Internet. This feature is intended to allow an end-user or
installer to interact with their C-Bus network even when outside of their home or
premise.
Project Update Enable allows a PICED project to be uploaded to the device
over the Internet. This means that anyone on the Internet, if they knew the
Internet address of your device, can connect to the device and transfer a
project to the unit and/or retrieve a project from the unit. It is important to make
sure to close the port after usage as leaving it open will allow anyone to
manipulate your C-Bus network.

Can I transfer a PICED project from the
router to my PC using the project that I
previously loaded on to a router?

Yes, you can transfer a project from the PC to the Home Controller and transfer
a loaded program back to the PC.

How do I set up Port Forwarding on my
Home Controller?

The screen below is a representation of how your modem /router (Not the
Home Controller unit) should be configured to support access to the Home
Controller from the Internet.

NOTE: This setup is only applicable if you are connecting the Home Controller
behind your Modem/Router. It does not apply if you are using you’re a bridged
Modem or have configured your modem/router to work as a bridged modem.
How do I use the port definitions built into the To use the Port Definitions refer to the table and the notes that follow:
Home Controller?
See Note 1 Home Controller Wan IP.

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Table 6: Port Definitions
Application ID

Protocol

Ext Port

Int Port

Port Function

ECHO1

TCP

8080

Port 8080 is the default port used for connecting to the web server
of the Home Controller, When enabled the Home Controller UI can
then be reached at http://:8080/ You will
be required to authenticate with a username and password to gain
access.

ECHO2

TCP

8888 & 8889 8888 & 8889 Ports 8888 to 8889 are used for the command interface between
your web application or projector application and Home Controller.
If these ports are not open or are being blocked by your internet
service provider then control from the User interface will not be
possible.

CBUS

TCP

10001

CTCT

TCP

8336 & 8337 8336 & 8337 Ports 8336 and 8337 are used in the project transfer process to
transfer a Project from PICED to the Home Controller remotely

ECHOROUTE

TCP

10001

8080

Port 10001 is the default port for the CNI currently being used in the
field trials. This port is only required if you wish to obtain
programming access from toolkit to C-Bus, Refer to Note 2 for more
details

Optional Feature. If your Modem/Router support port mapping and
you are not using Port 80 for any other external services you may
use this mapping so you are not required to enter the port address
in your URL to remotely connect, at http://

Note 1: To maintain and ongoing connection to your Home Controller you should use either a Fixed IP address for the WAN
interface of the Home Controller or Alternately setup your Modem/Router to always provide the same IP Address to the Home
Controller Unit (refer to your modem/router manual for further details on how to do this)
Note 2: The CNI Port is configurable; the default port address is 10001 (to match toolkit defaults). If the Port address is
change from the default it must also be changed in your Home Controller Project and downloaded to the Home Controller, the
new port number will also need to be used in your port forwarding rules of your modem/router. (Refer to Figure 3 for details on
enabling the remote access to your CNI from within the Home Controller.

RELEASE NOTES
Functional product issues listed here are sorted into two main categories. The
first category is "Router Issues" and the second is "C-Bus/GUI Issues". Router
issues refer to anything to do with the routing/network related functionality of
the device. C-Bus/GUI issues refer to anything to do with the C-Bus related
functionality of the device.
Router Issues
1. During setup, the web user interface requires save-and-reboot steps that
make setting up somewhat time consuming.
2. The firmware upgrade screen sometimes does not return to the web user
interface and appears to be stuck. However, returning to the main page
shows that the router has upgraded itself.
3. Setting the date and time requires an Internet connection or an external
device that provides the time and date.
4. If the unit is not connected to the Internet and has no time source, the
router unit starts up with a date of 01-01-1970.
5. If the router hangs or locks-up during normal operation you are no longer
able to ping the router or access the GUI or access the router's web user
interface. To fix this problem, remove and reconnect the power connector.
6. The router's port forwarding management page does not let you specify a
destination port. The router only allows port forwarding but not port
mapping. So an internal device such as a camera that you want to forward
must be configured to have an identical destination port.

Wiser™ Home Controller
Instruction Bulletin

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C-Bus and Graphical User Interface Issues
1. In simulation mode, if there is no connection to the Home Controller unit,
an error message will be displayed.
2. To transfer a project to a router remotely from Internet, use the 'search by
IP' function of the transfer client and enter the external IP address of the
router. If you are using a dynamic naming service such as dyndns.org, you
can use 'nslookup name' or 'ping name' to get the IP address that can be
entered in the 'search by IP' dialog box. Please note that connections over
the Internet can be less stable and if disconnected during a transfer, you
will need to retry the process. Also the modem must be in bridge mode to
use dyn DNS.
3. Search for Home Controller using the transfer client fails when running on
Windows Vista. The workaround is to use the search by IP functionality.
4. Slow boot up depending on utilized functionality. If the router is configured
to use DHCP to retrieve its IP address boot up can sometimes take longer
than expected.
5. Secured POP3 Mail POP3 mail servers that require Encryption such as
TLS/SSL are not supported.

GLOSSARY
Term

Definition

Busbar

A passive connector for Ethernet and power connections to the Home Controller and CNI.

CNI

C-Bus Network Interface. The CNI handles Ethernet to C Bus communication and provides electrical
isolation between the networks.

Modem

The hardware component connecting the Home Controller to the Internet.

Default gateway

A network node, for example a router, that serves as an access point to another network.

DHCP

Dynamic Host Configuration Protocol. A protocol that assigns IP addresses to client stations on a
network at startup.

DNS

A network server that resolves Internet Protocol (IP) numeric addresses from domain names and
puts them in a readable form.

Home Controller

The router and CNI unit that provides the connection from the customer’s equipment to C-Bus and IP
devices.

ipconfig.exe

A program used to identify the IP connections on a computer. The program is normally run from a
DOS command prompt.

LAN

Local Area Network is restricted to a small area such as a home.

Ping

A ping command sends packets of data to a defined IP address and then monitors and reports the
returned data. This is useful for testing two way communication between points on a network.

RSS feed

A web link that follows the RSS (Really Simple Syndication) specification to access a location that
provides frequently updated information, such as news.

TCP/IP

Transaction Control Protocol/Internet Protocol. This protocol uses unique IP addresses to identify
devices on the LAN.

WAN

Wide Area Network. The data communications network that links the customer to the Internet.

WPA

WiFi Protected Access, a modern form of encryption for wireless data. It lacks the vulnerabilities that
WEP has

MAC

Media Access Control is a unique address built into Ethernet hardware devices.

WEP

Wired Equivalent Privacy is a form of wireless data encryption using a 64-bit or 128-bit shared key
algorithm.

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SPECIFICATIONS
Parameter

Description or value

Power Source

•

Home Controller's router: AC power pack

•

Inline C-Bus Network Interface:
– AC power pack through busbar for Ethernet
– C-Bus side is powered by the C-Bus network

•

Wall mounted with two keyhole openings

•

Must be installed indoors

Mounting location
Minimum distance to operator

7.9 in. (20 cm) from nearest antenna

Mounting screw spacing

3.8 in. (95.5 mm) between centers

Operating ambient temperature

32–113° F (0—45° C )

Operating relative humidity

10% to 90%, non-condensing

Types of electrical connection (Suitable
for copper or aluminum conductors)

•

Disconnectable DC power supply jack on the busbar
- 0.04 x 0.12 in. (1 x 3 mm) center positive

•

Disconnectable WAN connector on busbar
1 x RJ-45 plug

•

Disconnectable LAN connectors on router
3 x RJ-45 plug

•

Fixed aux (C-Bus) terminal for 2 x 2.5 mm; for
twisted pairs; with strain relief post

Ethernet WAN protocol

TCP/IP

Recommended Internet browsers

Microsoft® Internet Explorer® or Mozilla® Firefox®

STANDARDS
The Wiser Home Controller complies with the following Standards:
Table 7: U.S. and Canadian Product Safety Standards and U.S. FCC
Regulations
Standards/Regulations

Title

CSA C22.2 No. 205

Signal Equipment

UL916

Energy Management Equipment

FCC Part 15

Class B Digital Device for Home or Office Use

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Class B FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this device that are not expressly approved by
Schneider Electric could void the user's authority to operate this equipment.
FCC Radiation Exposure
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 7.9 in. (20 cm) between the radiator & your body.
If this device is going to be operated in 5.15 ~ 5.25GHz frequency range, then
it is restricted in indoor environment only.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.

Wiser™ Home Controller
Instruction Bulletin

Contact the Customer Information Center for technical support by phone at
1-888-778-2733 or e-mail at
lightingcontrol.support@us.schneider-electric.com.
You may also find helpful information on our web site at
www.Schneider-Electric.us.

Schneider Electric, USA
320 Tech Park Drive, Suite 100
La Vergne, TN, 37086
1-888-778-2733
www.schneider-electric.us

C-Bus and Wiser are trademarks or registered trademarks of Schneider Electric and/or
its affiliates in the United States and/or other countries.
Electrical equipment should be installed, operated, serviced, and maintained only by
qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
© 2010 Schneider Electric. All Rights Reserved.

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02/2010

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