Tappan Limited Warranty

2014-09-04

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Limited Warranty Quality Pledge
Warranty effective for equipment manufactured after January 1, 2013.

Dear Customer,
Congratulations on your decision to purchase the most reliable heating and cooling equipment. We are so
confident in our product performance that we back it with the Tappan Quality Pledge:
*If the Compressor in your Tappan outdoor cooling/heat pump unit fails to operate during the first ten years
of ownership (one year for models designated by the prefix ES(*), ET(*), G*, JS(*), JT(*), NS(*), NT(*)), under
normal use and due to a defect in materials or workmanship, NORDYNE will replace the entire outdoor unit. A
labor fee up to $250 will be paid to the service company to replace the failed piece of above listed equipment.
You are responsible for the balance of all labor charges.

If the Heat Exchanger in your Tappan package gas/electric unit or furnace fails to operate during the first ten
years of ownership(one year for models designated by the prefix KG7*), under normal use and due to a defect
in materials or workmanship, NORDYNE will replace the package gas/electric unit or furnace. A labor fee up
to $250 will be paid to the service company to replace the failed piece of above listed equipment. You are
responsible for the balance of all labor charges.
Pre-authorization and return of the defective unit are required.

Exclusions:

This Quality Pledge limited warranty must be registered within 60 days of the installation or occupancy. If
registration is not completed within 60 days, the Quality Pledge reverts to 1 year, except for models designated
by the prefix ES(*), ET(*), G*, JS(*), JT(*), NS(*), NT(*) for which there will be no Quality Pledge if you do not
register within this time frame.

If it is a split system unit, it must be installed at the same time as the Tappan manufactured and matched coil or
air handler. The warranty period for the new unit continues from the original installation date of the previous unit.
The residence must be an owner-occupied, single family dwelling (apartment complexes are not covered under
the Quality Pledge.)

*Note: In the year 2010, air conditioning equipment will no longer be available with R-22 refrigerant. At that time an
outdoor condensing unit replacement will require a system that is compatible with R-410A, the new refrigerant. The indoor
evaporator coil and connecting line set will have to be replaced. The homeowner will be responsible for the expense of
replacing the evaporator coil and line set. In lieu of replacing the evaporator coil and line set, the homeowner can elect to
receive a new R-22 replacement compressor if available.

Please Keep This Information With Your Copy of the
Tappan Registration Form
Important Information

Serial Numbers

Installer’s Name

Outdoor Unit

Phone Number

Indoor Unit

Purchase Date

Furnace

To find out about other Tappan products,
visit us at www.tappan.net
Trademark Tappan used under license.

708774F
(Replaces 708774E)
Printed in U.S.A. (12/12)

E
PL

PAGE INTENTIONALLY LEFT BLANK

Warranty effective for equipment manufactured after January 1, 2013.

TEN YEAR LIMITED PARTS ONLY WARRANTY – (REQUIRES CONSUMER REGISTRATION)
If any part fails due to a defect in material or workmanship within the Warranty Period (defined below), a replacement part will be provided free
of charge except for the freight costs which are the owner’s responsibility. NORDYNE will not pay for parts purchased in the field from other than
a Tappan distributor. The owner is responsible for all labor and refrigerant charges. Replacement parts are warranted only for the balance of the
original Warranty Period. The “Warranty Period” is 10 years (except for heat exchangers which carry a limited lifetime warranty and “E” Series
compressors in unmatched systems which carry a 5 year warranty) from the later of the date of original installation or when the residence is first
occupied, if properly documented; otherwise the 10 year period commences on the date of shipment from NORDYNE, plus sixty days. In order
to be eligible for coverage under this warranty, you must register within 60 days of the later of installation or occupancy. If registration
is not completed within 60 days, the Warranty Period reverts to:
5 year parts, 5 year compressor, 20 year heat exchanger
ES( *) /ET( *)
The warranty period is 10 years (except for compressors in unmatched systems which carry a 5 year warranty period) from the later of the date
of original installation or when the residence is first occupied, if properly documented; otherwise the 10 year period commences on the date of
shipment from NORDYNE, plus sixty days. In order to be eligible for coverage under this warranty, you must register within 60 days of the later of
installation or occupancy. If registration is not completed within 60 days, the warranty period reverts to 5 year parts.

ACCESSORIES: Tappan accessories such as thermostats, whole-home electronic air cleaners and humidifiers, etc. installed as part of the
system, are covered under this 10 year limited parts warranty. The Warranty Period for any accessories added 30 days or more after initial system
installation is 1 year. Consumables related to accessories are not covered.

CONDITIONS AND EXCLUSIONS:

THIS LIMITED WARRANTY NOT VALID FOR COMMERCIAL USE – SEE BELOW.
maintenance or failure to provide proof of proper annual maintenance may
result in denial of claims under your warranty. You will be responsible for
payments of denied claims due to lack of annual maintenance. NORDYNE
is not responsible for normal maintenance or service or for problems caused
by improper installation, application, or operation of the equipment. We
recommend semi-annual preventive maintenance inspections on the entire
unit and/or accessories by a licensed or otherwise qualified dealer, service
technician, or contractor.

1. Tappan indoor air quality products that can operate without the indoor furnace,
coil or air handler such as stand-alone air cleaners, window air conditioning
and humidifiers are excluded from this limited warranty.
2. The base warranty(i.e. the warranty applicable to unregistered products) is
transferable.

3. The residence must be an owner-occupied, single family dwelling. The
upgraded registered warranty is not transferable.

4. Equipment ordered over the internet, other than from manufacturer, is not
covered.

5. This Tappan equipment and/or Tappan accessories must be installed by a
licensed or otherwise qualified dealer or contractor, and must be installed
in accordance with NORDYNE’s installation instructions and in compliance
with local codes. Improper installation may endanger the occupants of the
dwelling.

This equipment must be operated in accordance with NORDYNE’s operating
instructions provided with each unit. The product must not be misused.

15. Product registration is not required for the State of California or the Province
of Quebec.

The equipment’s rating plate must not be removed or defaced.

16. Electricity or fuel costs, or increases in electricity or fuel costs from any reason
whatsoever, including additional or unusual use of supplemental electric heat.

8. Failure and replacement caused by contamination from bacteria are excluded
from warranty coverage (i.e. dirty sock syndrome). Consequential or other
damage(s) caused by rust, brownouts, blackouts, oxidation, corrosion, water,
water condition, freezing, fire, other abnormal environmental conditions or
other natural acts are excluded from warranty coverage. Premature failure
due to the use of inferior building materials such as high sulfur content dry
wall, corrosive conditions caused by location, moisture, etc. are also excluded
from warranty coverage.
9.

The units must be installed and located in the 50 United States or Canada.
Puerto Rico and Mexico are excluded.

10. This warranty does not apply to parts that fail as a direct result of environmental
influences.
11. This limited warranty does not cover failure due to accident, misuse, abuse,
faulty installation, or adjustments to appliance controls required to adapt the
appliance operation to the structure size, geographic location, or fuel supply,
adjustment to the heat anticipator on the thermostat. NORDYNE does not
guarantee the temperature difference between the inside and outside of the
structure. This limited warranty does not cover normal maintenance, such
as filter replacement, fuses, etc.
12. All equipment requires annual maintenance performed by your servicing
dealer or an authorized service technician. Filter changes and/or cleaning
filters can be performed by you. You or your servicing dealer may be required
to submit proof of annual maintenance, including invoices for materials and
or labor charges associated with the annual maintenance. Lack of annual

17. Any cost to replace, refill or dispose of refrigerant, including the cost of
refrigerant.
THERE ARE NO OTHER EXPRESS WARRANTIES, EXCEPT AS SET FORTH
ABOVE.
Any implied warranties of merchantability or fitness for any purpose
relating to the parts of the unit shall terminate on the termination dates
of the corresponding express warranties covering said parts. Under no
circumstances shall NORDYNE be liable for incidental or consequential
damages resulting from breach of any express warranty or implied warranty
including the implied warranties of merchantability or fitness for a particular
purpose. However, some states do not allow limitations on how long an implied
warranty lasts and/or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This limited
warranty gives specific legal rights, and you may also have other rights which
may vary from state to state.
Buyer protection plans are available through your Tappan dealer.This plan provides
you with additional years of service protection including labor. The buyer protection
plan must be purchased and submitted within one(1) year from the date the
equipment was installed. Contact your Tappan dealer in your area for more details.

708774F (Replaces 708774E)

Instructions to the Owner for Service

Limited Warranty for Commercial Use.

To obtain warranty service, you are required to show the servicer a bill of sale
for the equipment or other evidence of purchase to establish the original date of
purchase and proof of ownership. If you suspect a defect in your equipment or are
in need of service, please contact the installer of the unit to obtain assistance. If
unsuccessful, please contact a Tappan HVAC dealer or Tappan HVAC distributor
in your area. If unable to obtain local assistance, please write or call:

Commercial use of equipment changes the Warranty Period as follows:

NORDYNE LLC., Attn: Warranty Department
8000 Phoenix Parkway, O’Fallon, MO 63368
Warranty Department Phone: 1-800-422-4328

Parts are warranted for a period of one year from the original purchase date.
Compressor: If any compressor fails due to a defect in material or workmanship
within the first 5 years from the date of original purchase, a replacement compressor
will be provided free of charge except for the freight costs which are the owner’s
responsibility. NORDYNE will not pay for parts purchased in the field from other than
a Tappan distributor. The owner is responsible for all labor charges. Replacement
parts are warranted only for the balance of the original limited warranty period.
Heat Exchanger Parts Coverage: 10 year limited warranty.

All conditions and exclusions set forth above except item 3 apply to this
limited commercial use warranty.

Consumer Product Registration

Or, for assistance, please call 1-866-319-9592

Limited Warranty Quality Pledge
Warranty effective for equipment manufactured before January 1, 2013.

Dear Customer,
Congratulations on your decision to purchase the most reliable heating and cooling equipment. We are so
confident in our product performance that we back it with the Tappan Quality Pledge:
*If the Compressor in your Tappan outdoor cooling unit fails to operate during the first ten years of ownership
(one year for models designated by the prefix ES(*) or ET(*)), under normal use and due to a defect in materials
or workmanship, NORDYNE will replace the outdoor unit only. A labor fee up to $250 will be paid to the service
company to replace the failed piece of above listed equipment. You are responsible for the balance of all labor charges.

This Quality Pledge limited warranty must be registered within 60 days of the installation or occupancy. If
registration is not completed within 60 days, the quality pledge reverts to 5 years, except for models designated
by the prefix ES(*) or ET(*), for which there will be no Quality Pledge if you do not register within this time frame.

Please Keep This Information With Your Copy of the
Tappan Registration Form
Important Information

Serial Numbers

Installer’s Name

Outdoor Unit

Phone Number

Indoor Unit

Purchase Date

Furnace

To find out about other Tappan products,
visit us at www.tappan.net
Trademark Tappan used under license.

708774F
(Replaces 708774E)
Printed in U.S.A. (12/12)

Warranty effective for equipment manufactured before January 1, 2013

TEN YEAR LIMITED WARRANTY
If any part fails due to a defect in material or workmanship within the Warranty Period (defined below), a replacement part will be provided free of charge except for the
freight costs which are the owner’s responsibility. NORDYNE will not pay for parts purchased in the field from other than a Tappan distributor. The owner is responsible
for all labor and refrigerant charges. Replacement parts are warranted only for the balance of the original Warranty Period. The “Warranty Period” is 10 years (except
for heat exchangers which carry a limited lifetime warranty and “E” Series compressor in unmatched systems which carry a 5 year warranty) from the later of the
date of original installation or when the residence is first occupied, if properly documented; otherwise the 10 year period commences on the date of shipment from
NORDYNE, plus sixty days. In order to be eligible for coverage under this warranty, you must register within 60 days of the later of installation or occupancy.
If registration is not completed within 60 days, the Warranty Period reverts to:
5 year parts, 5 year compressor, 20 year heat exchanger
ES( *) /ET( *)
The warranty period is 10 years (except for compressors in unmatched systems which carry a 5 year warranty period) from the later of the date of original installation
or when the residence is first occupied, if properly documented; otherwise the 10 year period commences on the date of shipment from NORDYNE, plus sixty days.
In order to be eligible for coverage under this warranty, you must register within 60 days of the later of installation or occupancy. If registration is not completed within
60 days, the warranty period reverts to 5 year parts.

ACCESSORIES: Tappan accessories such as thermostats, whole-home electronic air cleaners and humidifiers, etc. installed as part of the system, are covered under
this 10 year limited parts warranty. The Warranty Period for any accessories added 30 days or more after initial system installation is 1 year. Consumables related to
accessories are not covered.

CONDITIONS AND EXCLUSIONS:

THIS LIMITED WARRANTY NOT VALID FOR COMMERCIAL USE – SEE BELOW.
1. Tappan indoor air quality products that can operate without the indoor furnace,
coil or air handler such as stand-alone air cleaners, window air conditioning
and humidifiers are excluded from this limited warranty.
2. The base warranty(i.e. the warranty applicable to unregistered products) is
transferable.

The residence must be an owner-occupied, single family dwelling (apartment
complexes receive a commercial warranty - see below).

4. Equipment ordered over the internet, other than from manufacturer, is not
covered.

This equipment must be operated in accordance with NORDYNE’s operating
instructions provided with each unit. The product must not be misused.

The equipment’s rating plate must not be removed or defaced.

8. Failure and replacement caused by contamination from bacteria are excluded
from warranty coverage. Consequential or other damage(s) caused by rust,
brownouts, blackouts, oxidation, corrosion, water, water condition, freezing,
fire, other abnormal environmental conditions or other natural acts are excluded
from warranty coverage. Premature failure due to the use of inferior building
materials such as high sulfur content dry wall, corrosive conditions caused
by location, moisture, etc. are also excluded from warranty coverage.
9.

The units must be installed and located in the 50 United States or Canada.
Puerto Rico and Mexico are excluded.

filters can be performed by you. You or your servicing dealer may be required
to submit proof of annual maintenance, including invoices for materials and
or labor charges associated with the annual maintenance. Lack of annual
maintenance or failure to provide proof of proper annual maintenance may
result in denial of claims under your warranty. You will be responsible for
payments of denied claims due to lack of annual maintenance. NORDYNE
is not responsible for normal maintenance or service or for problems caused
by improper installation, application, or operation of the equipment. We
recommend semi-annual preventive maintenance inspections on the entire
unit and/or accessories by a licensed or otherwise qualified dealer, service
technician, or contractor.

13. Failures to equipment or compressors due to incorrect refrigerants used
outside of manufacturer’s recommendations or failures due to the improper
use of metering devices (i.e. thermal expansion valves) are excluded from
warranty coverage.
14. Equipment that is not a properly matched system per manufacturer’s
recommendations or the Air Conditioning Heating Refrigeration Institute
(AHRI) ratings is only warranted for 5 years.
15. Product registration is not required for the State of California or the Province
of Quebec.
THERE ARE NO OTHER EXPRESS WARRANTIES, EXCEPT AS SET FORTH
ABOVE.
Any implied warranties of merchantability or fitness for any purpose
relating to the parts of the unit shall terminate on the termination dates
of the corresponding express warranties covering said parts. Under no
circumstances shall NORDYNE be liable for incidental or consequential
damages resulting from breach of any express warranty or implied warranty
including the implied warranties of merchantability or fitness for a particular
purpose. However, some states do not allow limitations on how long an implied
warranty lasts and/or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This limited
warranty gives specific legal rights, and you may also have other rights which
may vary from state to state.
Buyer protection plans are available through your Tappan dealer.This plan provides
you with additional years of service protection including labor. The buyer protection
plan must be purchased and submitted within one(1) year from the date the
equipment was installed. Contact your Tappan dealer in your area for more details.

708774F (Replaces 708774E)

Instructions to the Owner for Service

Limited Warranty for Commercial Use.

Commercial use of equipment changes the Warranty Period as follows:

NORDYNE LLC., Attn: Warranty Department
8000 Phoenix Parkway, O’Fallon, MO 63368
Warranty Department Phone: 1-800-422-4328

Parts are warranted for a period of one year from the original purchase date
except for apartment complexes which are warranted for 5 years from the original
purchase date.
Compressor: If any compressor fails due to a defect in material or workmanship
within the first 5 years from the date of original purchase, a replacement compressor
will be provided free of charge except for the freight costs which are the owner’s
responsibility. NORDYNE will not pay for parts purchased in the field from other than
a Tappan distributor. The owner is responsible for all labor charges. Replacement
parts are warranted only for the balance of the original limited warranty period.
Heat Exchanger Parts Coverage: 10 year limited warranty.

All conditions and exclusions set forth above except item 3 apply to this
limited commercial use warranty.

E
PL

PAGE INTENTIONALLY LEFT BLANK

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History When                    : 2009:10:21 09:08:15-05:00, 2009:10:21 09:08:15-05:00, 2009:10:21 09:09:03-05:00, 2009:10:21 09:12:33-05:00, 2009:10:21 09:39:41-05:00, 2009:10:22 15:46:49-05:00, 2009:11:16 14:18:51-06:00, 2009:11:16 14:23:41-06:00, 2010:10:28 09:44:56-05:00, 2010:10:28 09:44:56-05:00, 2010:10:28 10:37:56-05:00, 2010:10:28 10:41:38-05:00, 2010:10:28 10:46:09-05:00, 2010:10:28 10:55:42-05:00, 2010:10:28 11:04:02-05:00, 2010:10:28 14:03:56-05:00, 2010:10:28 14:06:19-05:00, 2010:10:28 14:11:26-05:00, 2010:10:28 14:12:57-05:00, 2010:10:28 14:47:12-05:00, 2010:11:05 11:56:01-05:00, 2010:11:08 11:42:45-06:00, 2010:11:08 13:20:32-06:00, 2010:11:09 11:10:07-06:00, 2010:11:09 11:16:20-06:00, 2010:11:18 10:45:10-06:00, 2010:11:18 10:49:20-06:00, 2012:11:28 13:31:40-06:00, 2012:11:28 13:31:40-06:00, 2012:11:28 13:34:12-06:00, 2012:11:28 13:36:36-06:00, 2012:11:28 13:37:40-06:00, 2012:11:28 13:38:30-06:00, 2012:11:28 13:38:45-06:00, 2012:11:28 13:43:08-06:00, 2012:11:28 13:43:24-06:00, 2012:11:28 13:44:11-06:00, 2012:11:28 13:44:40-06:00, 2012:11:28 13:47:37-06:00, 2012:11:28 13:51:35-06:00, 2012:11:28 13:51:58-06:00, 2012:11:28 13:56:46-06:00, 2012:11:28 13:57:12-06:00, 2012:11:28 13:57:37-06:00, 2012:11:28 13:59:31-06:00, 2012:11:28 14:00:17-06:00, 2012:11:28 14:19:19-06:00, 2012:12:03 13:01:24-06:00, 2012:12:03 13:02:38-06:00, 2012:12:03 13:03:08-06:00, 2012:12:03 13:04-06:00, 2012:12:03 13:04:38-06:00, 2012:12:03 13:05:24-06:00, 2012:12:03 13:05:31-06:00, 2012:12:03 13:06:24-06:00, 2012:12:03 13:08:35-06:00, 2012:12:03 13:11:34-06:00, 2012:12:03 13:21:43-06:00, 2012:12:03 13:51:42-06:00, 2012:12:03 14:03:32-06:00, 2012:12:13 16:15:58-06:00, 2012:12:13 16:19:17-06:00, 2012:12:14 09:13:35-06:00, 2012:12:14 09:24:09-06:00
History Software Agent          : Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 6.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.0, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5, Adobe InDesign 7.5
History Changed                 : /, /metadata, /, /, /, /, /, /, /;/metadata, /metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata, /;/metadata
Create Date                     : 2012:12:17 14:30:37-06:00
Modify Date                     : 2013:06:13 13:39:54-05:00
Metadata Date                   : 2013:06:13 13:39:54-05:00
Creator Tool                    : Adobe InDesign CS5.5 (7.5.3)
Page Image Page Number          : 1, 2
Page Image Format               : JPEG, JPEG
Page Image Width                : 256, 256
Page Image Height               : 256, 256
Page Image                      : (Binary data 13101 bytes, use -b option to extract), (Binary data 3197 bytes, use -b option to extract)
Doc Change Count                : 582
Format                          : application/pdf
Creator                         : ww.tappan.net/
Title                           : Tappan Limited Warranty
Subject                         : quality pledge, Tappan, limited warranty, warranty, quality, equipment, annual maintenance, registration, NORDYNE, labor, manufacture
Producer                        : Adobe PDF Library 9.9
Trapped                         : False
Keywords                        : quality pledge, Tappan, limited warranty, warranty, quality, equipment, annual maintenance, registration, NORDYNE, labor, manufacture
Page Count                      : 8
Author                          : ww.tappan.net/
Warning                         : [Minor] Ignored duplicate Info dictionary

EXIF Metadata provided by EXIF.tools

Tappan Limited Warranty

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