170203 CLP Tech Guide Middleware

2017-05-23

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24 February/March 2017 | clpmag.com
tech
guide
Middleware
Beckman Coulter Inc Clinical Software
Solutions
Orchard Software Corp Siemens Healthineers Sysmex America Inc Technidata Telcor Inc
Brea, Calif
(800) 526-3821
www.beckmancoulter.com
Queen Creek, Ariz
(480) 888-9447
clin1.net
Carmel, Ind
(800) 856-1948
www.orchardsoft.com
Tarrytown, NY
(877) 229-3711
usa.healthcare.siemens.com
Lincolnshire, Ill
(800) 379-7639
www.sysmex.com
Montreal, QC, Canada
(770) 888-4027
www.technidata-web.com
Lincoln, Neb
(866) 489-1207
www.telcor.com
1. What is the brand name of
your company’s middleware
system?
Remisol Advance CLIN1 LMS Orchard Trellis CentraLink data management
system Sysmex WAM TD BactiLink Telcor QML
2. What is the latest version
of your named middleware
system; what year was this
version first released to
market (US, OUS)?
Version 1.9, 2016. Version 1.3, 2015. Version 3.0, 2012. Version 15.0.3, 2001. Version 5.02, 2016. Version 1.25, 2013. Version 2.3.18, 2015.
3. What is the intended use
or primary function of the
product?
Enterprise data management using
real-time quality control (QC)
monitoring, easy rules writing,
advanced autoverification, and
open connectivity to strengthen the
laboratory’s security, quality, and
efficiency.
Laboratory analyzer and point-of-
care results processing to third-
party vendors.
Connecting point-of-care (POC)
testing devices to the laboratory
information system (LIS) or
electronic medical record (EMR).
Data management.
Hematology information
management tool that consolidates
data from multiple laboratory
analyzers, performs complex rules-
based functions, and communi-
cates the information to laboratory
information systems; manages
Sysmex automation systems in
regard to rack/smear management
and sorting/archiving of samples.
Middleware software solution for
microbiology laboratories.
Manage all information system
aspects for a point-of-care (POC)
testing program, including but not
limited to devices, operators, and
results.
4. With which of the following
systems or instruments is
your middleware system
able to interface?
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
n central data repositories
q cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
q microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
n anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
n central data repositories
n cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
n pharmacy systems
n point-of-care instruments
n practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
n anatomic and digital pathology
systems
n bedside or handheld ID systems
n blood banking
n central data repositories
n cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
n practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
q central data repositories
q cytology systems
q electronic medical records
q hospital information systems
n laboratory automation systems
q microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
n reference lab systems
q other
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
q central data repositories
q cytology systems
q electronic medical records
n hospital information systems
n laboratory automation systems
q microbiology instruments
q molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
q reference lab systems
n other
q anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
q central data repositories
n cytology systems
q electronic medical records
q hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
q practice management and billing
systems
q public health surveillance
sytems
n reference lab systems
n other
q anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
n central data repositories
q cytology systems
n electronic medical records
n hospital information systems
q laboratory automation systems
q microbiology instruments
q molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
n reference lab systems
n other
5. If you answered “other,”
explain briefly.
Connection to vendor-partners’
middleware and quality control
systems.
Laboratory information systems
and patient administration
systems.
Learning management system.
6. On what operating system
is your middleware system
based?
MS Windows and Windows server. MS Windows. MS Windows. Microsoft Server 2008. Red Hat Linux. MS Windows Server platform. MS Server 2008 and 2012.
7. Briefly describe any
automated or connectivity
features or options that
pertain to the product.
Scalable from single site to
multisite/multilaboratory
information system capabilities,
including order download
and results upload; supports
connectivity to Beckman Coulter
and third-party automation and
instrumentation.
Interfacing for orders and results
with other vendors’ systems for
facilities that do not require a full
laboratory information system;
user-friendly and easy to use; qual-
ity solution and investment value
for a fair and reasonable cost.
Provides the ability to remotely
interface POC testing devices.
System administrators can easily
manage POC testing menus, QC,
and personnel certification.
CentraLink uses HL7 and ASTM
protocols to communicate to the
LIS; optional feature of connectivity
to Bio-Rad Unity; connectivity with
Siemens and third-party instru-
ments.
Provides true multisite and multi-
LIS capabilities with time zone
support; permits subsite rules
where needed for added flexibility;
sample tracking of shared sample
IDs between sites with complete
sample tracking features for hema-
tology and smear generation.
Multiinstrument connectivity;
multitechnology based on market
communication standards (HL7,
ASTM); connectivity with microbiol-
ogy lab automation systems.
Sample ID validation via
admissions, discharge, transfers
(ADT) and orders interfaces;
solicited and unsolicited result
interfaces; operator interfaces
to devices for operator lockout;
learning management system
(LMS) interfaces for operator
competency and automatic
recertification.
8. What types of technical
support are available?
Application specialists are available
for onsite support and 24/7 hotline
support.
24/7/365 with a service agreement. Phone, email, and Web support is
available 24/7/365. 24/7.
24/7 technical assistance center;
customer resource center web-
site; online help, how to videos,
Technical Tidbit document library.
User hotline; levels 1 to 3 support
and maintenance services,
depending on the subscribed
services package.
24/7/365.
9. What capabilities, features, or
accessories distinguish this
product from others on the
market?
Powerful QC package uses patient
results for real-time QC monitoring;
browser-based dashboard displays
dynamic key performance metrics
to keep workload monitoring front
and center; sample delivery man-
agement provides sample tracking
to meet ISO 15189 sample transpor-
tation and reception requirements.
Integratable with other vendors’
systems for immediate access to
lab results; generates barcoded
labels; can also be used as an
intermediary between two or more
third-party systems (such as orders,
results, private health information);
custom programming available.
A cost-effective solution that
provides electronic connectivity to
effectively manage POC testing;
ensures real-time electronic capture
of POC testing results in the elec-
tronic health record, allowing pro-
viders prompt access to results for
quick diagnosis and treatment.
Comprehensive result
management and autoverification
rules and integrated QC package;
highly customizable workflow
scenarios; robust and mature
multidisciplinary data management
and networking system.
Standard preconfigured rules
customized to customer
specifications; automated testing
tools with instrument emulator
to streamline testing with final
report output; hematology-specific
middleware with smear and
pathology management features;
system and database management
included in product offering.
Multiinstrument; multitechnol-
ogy; multisite; multisupplier;
high-performance connectivity;
paperless microbiology laboratory
automation; epidemiology; noso-
comial infection alerts; workflow
customization; real-time, rule-based
system; full traceability and audit.
Open POC testing system not
owned or managed by a device
vendor; first LMS interface; single
version philosophy; all product
enhancements included at no
additional cost; multiple simultane-
ous result interfaces to multiple LIS
and EMR systems for both solicited
and unsolicited results.
clpmag.com | February/March 2017 25
Beckman Coulter Inc Clinical Software
Solutions
Orchard Software Corp Siemens Healthineers Sysmex America Inc Technidata Telcor Inc
Brea, Calif
(800) 526-3821
www.beckmancoulter.com
Queen Creek, Ariz
(480) 888-9447
clin1.net
Carmel, Ind
(800) 856-1948
www.orchardsoft.com
Tarrytown, NY
(877) 229-3711
usa.healthcare.siemens.com
Lincolnshire, Ill
(800) 379-7639
www.sysmex.com
Montreal, QC, Canada
(770) 888-4027
www.technidata-web.com
Lincoln, Neb
(866) 489-1207
www.telcor.com
1. What is the brand name of
your company’s middleware
system?
Remisol Advance CLIN1 LMS Orchard Trellis CentraLink data management
system Sysmex WAM TD BactiLink Telcor QML
2. What is the latest version
of your named middleware
system; what year was this
version first released to
market (US, OUS)?
Version 1.9, 2016. Version 1.3, 2015. Version 3.0, 2012. Version 15.0.3, 2001. Version 5.02, 2016. Version 1.25, 2013. Version 2.3.18, 2015.
3. What is the intended use
or primary function of the
product?
Enterprise data management using
real-time quality control (QC)
monitoring, easy rules writing,
advanced autoverification, and
open connectivity to strengthen the
laboratory’s security, quality, and
efficiency.
Laboratory analyzer and point-of-
care results processing to third-
party vendors.
Connecting point-of-care (POC)
testing devices to the laboratory
information system (LIS) or
electronic medical record (EMR).
Data management.
Hematology information
management tool that consolidates
data from multiple laboratory
analyzers, performs complex rules-
based functions, and communi-
cates the information to laboratory
information systems; manages
Sysmex automation systems in
regard to rack/smear management
and sorting/archiving of samples.
Middleware software solution for
microbiology laboratories.
Manage all information system
aspects for a point-of-care (POC)
testing program, including but not
limited to devices, operators, and
results.
4. With which of the following
systems or instruments is
your middleware system
able to interface?
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
n central data repositories
q cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
q microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
n anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
n central data repositories
n cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
n pharmacy systems
n point-of-care instruments
n practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
n anatomic and digital pathology
systems
n bedside or handheld ID systems
n blood banking
n central data repositories
n cytology systems
n electronic medical records
n hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
n practice management and billing
systems
n public health surveillance
systems
n reference lab systems
q other
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
q central data repositories
q cytology systems
q electronic medical records
q hospital information systems
n laboratory automation systems
q microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
n reference lab systems
q other
q anatomic and digital pathology
systems
q bedside or handheld ID systems
q blood banking
q central data repositories
q cytology systems
q electronic medical records
n hospital information systems
n laboratory automation systems
q microbiology instruments
q molecular diagnostic instruments
q pharmacy systems
q point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
q reference lab systems
n other
q anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
q central data repositories
n cytology systems
q electronic medical records
q hospital information systems
n laboratory automation systems
n microbiology instruments
n molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
q practice management and billing
systems
q public health surveillance
sytems
n reference lab systems
n other
q anatomic and digital pathology
systems
n bedside or handheld ID systems
q blood banking
n central data repositories
q cytology systems
n electronic medical records
n hospital information systems
q laboratory automation systems
q microbiology instruments
q molecular diagnostic instruments
q pharmacy systems
n point-of-care instruments
q practice management and billing
systems
q public health surveillance
systems
n reference lab systems
n other
5. If you answered “other,”
explain briefly.
Connection to vendor-partners’
middleware and quality control
systems.
Laboratory information systems
and patient administration
systems.
Learning management system.
6. On what operating system
is your middleware system
based?
MS Windows and Windows server. MS Windows. MS Windows. Microsoft Server 2008. Red Hat Linux. MS Windows Server platform. MS Server 2008 and 2012.
7. Briefly describe any
automated or connectivity
features or options that
pertain to the product.
Scalable from single site to
multisite/multilaboratory
information system capabilities,
including order download
and results upload; supports
connectivity to Beckman Coulter
and third-party automation and
instrumentation.
Interfacing for orders and results
with other vendors’ systems for
facilities that do not require a full
laboratory information system;
user-friendly and easy to use; qual-
ity solution and investment value
for a fair and reasonable cost.
Provides the ability to remotely
interface POC testing devices.
System administrators can easily
manage POC testing menus, QC,
and personnel certification.
CentraLink uses HL7 and ASTM
protocols to communicate to the
LIS; optional feature of connectivity
to Bio-Rad Unity; connectivity with
Siemens and third-party instru-
ments.
Provides true multisite and multi-
LIS capabilities with time zone
support; permits subsite rules
where needed for added flexibility;
sample tracking of shared sample
IDs between sites with complete
sample tracking features for hema-
tology and smear generation.
Multiinstrument connectivity;
multitechnology based on market
communication standards (HL7,
ASTM); connectivity with microbiol-
ogy lab automation systems.
Sample ID validation via
admissions, discharge, transfers
(ADT) and orders interfaces;
solicited and unsolicited result
interfaces; operator interfaces
to devices for operator lockout;
learning management system
(LMS) interfaces for operator
competency and automatic
recertification.
8. What types of technical
support are available?
Application specialists are available
for onsite support and 24/7 hotline
support.
24/7/365 with a service agreement. Phone, email, and Web support is
available 24/7/365. 24/7.
24/7 technical assistance center;
customer resource center web-
site; online help, how to videos,
Technical Tidbit document library.
User hotline; levels 1 to 3 support
and maintenance services,
depending on the subscribed
services package.
24/7/365.
9. What capabilities, features, or
accessories distinguish this
product from others on the
market?
Powerful QC package uses patient
results for real-time QC monitoring;
browser-based dashboard displays
dynamic key performance metrics
to keep workload monitoring front
and center; sample delivery man-
agement provides sample tracking
to meet ISO 15189 sample transpor-
tation and reception requirements.
Integratable with other vendors’
systems for immediate access to
lab results; generates barcoded
labels; can also be used as an
intermediary between two or more
third-party systems (such as orders,
results, private health information);
custom programming available.
A cost-effective solution that
provides electronic connectivity to
effectively manage POC testing;
ensures real-time electronic capture
of POC testing results in the elec-
tronic health record, allowing pro-
viders prompt access to results for
quick diagnosis and treatment.
Comprehensive result
management and autoverification
rules and integrated QC package;
highly customizable workflow
scenarios; robust and mature
multidisciplinary data management
and networking system.
Standard preconfigured rules
customized to customer
specifications; automated testing
tools with instrument emulator
to streamline testing with final
report output; hematology-specific
middleware with smear and
pathology management features;
system and database management
included in product offering.
Multiinstrument; multitechnol-
ogy; multisite; multisupplier;
high-performance connectivity;
paperless microbiology laboratory
automation; epidemiology; noso-
comial infection alerts; workflow
customization; real-time, rule-based
system; full traceability and audit.
Open POC testing system not
owned or managed by a device
vendor; first LMS interface; single
version philosophy; all product
enhancements included at no
additional cost; multiple simultane-
ous result interfaces to multiple LIS
and EMR systems for both solicited
and unsolicited results.

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