2018 Fiesta

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2018 FIESTA Owner’s Manual
June 2018
First Printing
Owner’s Manual
Fiesta
Litho in U.S.A.
JE8J 19A321 AB
ford.ca
owner.ford.com
2018 FIESTA Owner’s Manual
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: JE8J 19A321 AB 201706 20180504080728
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State
of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine
except as necessary, service your vehicle in a
well-ventilated area and wear gloves or wash your
hands frequently when servicing your vehicle. For
more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................7
Symbols Glossary ............................................7
Data Recording .................................................9
Perchlorate ........................................................11
Ford Credit .........................................................11
Replacement Parts Recommendation
............................................................................12
Special Notices ...............................................12
Mobile Communications Equipment
............................................................................13
Export Unique Options .................................13
Environment
Protecting the Environment .......................14
Child Safety
General Information ......................................15
Installing Child Restraints ...........................16
Booster Seats .................................................23
Child Restraint Positioning ........................25
Child Safety Locks .........................................27
Seatbelts
Principle of Operation .................................28
Fastening the Seatbelts .............................29
Seatbelt Height Adjustment ......................31
Seatbelt Warning Lamp and Indicator
Chime .............................................................31
Seatbelt Reminder ........................................32
Child Restraint and Seatbelt
Maintenance ...............................................34
Seatbelt Extension .......................................34
Personal Safety System™
Personal Safety System™.........................35
Supplementary Restraints
System
Principle of Operation .................................36
Driver and Passenger Airbags ...................37
Front Passenger Sensing System ...........38
Side Airbags .....................................................41
Driver Knee Airbag ........................................42
Safety Canopy™............................................42
Crash Sensors and Airbag Indicator .......43
Airbag Disposal ..............................................44
Keys and Remote Controls
General Information on Radio
Frequencies .................................................45
Remote Control .............................................45
Replacing a Lost Key or Remote Control
..........................................................................49
MyKey™
Principle of Operation .................................50
Creating a MyKey ............................................51
Clearing All MyKeys ......................................52
Checking MyKey System Status ..............53
Using MyKey With Remote Start
Systems ........................................................53
MyKey Troubleshooting ..............................53
Doors and Locks
Locking and Unlocking ................................55
Manual Liftgate .............................................58
Keyless Entry ...................................................59
Interior Luggage Compartment Release
...........................................................................61
Security
Passive Anti-Theft System ........................63
Anti-Theft Alarm ...........................................64
Steering Wheel
Adjusting the Steering Wheel ..................66
Audio Control .................................................66
Voice Control ...................................................67
Cruise Control .................................................67
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Wipers and Washers
Windshield Wipers .......................................68
Windshield Washers ....................................68
Rear Window Wiper and Washers .........69
Lighting
General Information .....................................70
Lighting Control .............................................70
Autolamps .........................................................71
Instrument Lighting Dimmer .....................72
Headlamp Exit Delay ....................................72
Front Fog Lamps ............................................72
Direction Indicators .......................................72
Interior Lamps .................................................73
Ambient Lighting ...........................................74
Windows and Mirrors
Power Windows .............................................75
Exterior Mirrors ...............................................76
Interior Mirror ...................................................77
Moonroof ...........................................................77
Instrument Cluster
Gauges ...............................................................79
Warning Lamps and Indicators ...............80
Audible Warnings and Indicators ............83
Information Displays
General Information ....................................84
Clock ..................................................................85
Trip Computer ................................................85
Personalized Settings .................................86
Information Messages ................................86
Climate Control
Manual Climate Control .............................94
Automatic Climate Control .......................94
Hints on Controlling the Interior Climate
..........................................................................96
Heated Windows and Mirrors ..................99
Cabin Air Filter ..............................................100
Remote Start ................................................100
Seats
Sitting in the Correct Position ..................101
Head Restraints ............................................101
Manual Seats ................................................103
Rear Seats ......................................................104
Heated Seats ................................................105
Auxiliary Power Points
Auxiliary Power Points ...............................107
Cigar Lighter ...................................................107
Storage Compartments
Center Console ............................................109
Overhead Console ......................................109
Starting and Stopping the
Engine
General Information ....................................110
Ignition Switch ...............................................110
Keyless Starting ..............................................111
Starting a Gasoline Engine ........................112
Switching Off the Engine ...........................113
Engine Block Heater ....................................113
Fuel and Refueling
Safety Precautions .......................................115
Fuel Quality .....................................................115
Fuel Filler Funnel Location ........................116
Running Out of Fuel ....................................116
Refueling ..........................................................118
Fuel Consumption ......................................120
Engine Emission Control
Emission Law .................................................122
Catalytic Converter .....................................123
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Transmission
Manual Transmission .................................126
Automatic Transmission ...........................127
Brakes
General Information ...................................132
Hints on Driving With Anti-Lock Brakes
.........................................................................133
Parking Brake .................................................133
Hill Start Assist .............................................133
Traction Control
Principle of Operation ................................135
Using Traction Control ...............................135
Stability Control
Principle of Operation ................................136
Using Stability Control ...............................137
Parking Aids
Principle of Operation ................................138
Rear Parking Aid ...........................................138
Front Parking Aid .........................................140
Rear View Camera ........................................141
Cruise Control
Principle of Operation ................................145
Using Cruise Control ...................................145
Driving Aids
Eco Mode ........................................................146
Steering ...........................................................146
Load Carrying
Rear Under Floor Storage .........................148
Cargo Nets .....................................................148
Luggage Covers ............................................148
Load Limit ......................................................149
Towing
Towing a Trailer ............................................155
Transporting the Vehicle ...........................155
Towing the Vehicle on Four Wheels ......155
Driving Hints
Breaking-In .....................................................158
Economical Driving .....................................158
Driving Through Water ...............................158
Floor Mats ......................................................159
Roadside Emergencies
Roadside Assistance .................................160
Hazard Flashers ............................................161
Fuel Shutoff ....................................................161
Jump Starting the Vehicle ........................162
Customer Assistance
Getting the Services You Need ..............165
In California (U.S. Only) ............................166
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) ......................167
Utilizing the Mediation/Arbitration
Program (Canada Only) .......................168
Getting Assistance Outside the U.S. and
Canada .......................................................168
Ordering Additional Owner's Literature
.........................................................................170
Reporting Safety Defects (U.S. Only)
.........................................................................170
Reporting Safety Defects (Canada Only)
.........................................................................170
Fuses
Fuse Specification Chart ...........................172
Changing a Fuse ..........................................180
Maintenance
General Information ...................................182
Opening and Closing the Hood ..............182
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Under Hood Overview - 1.0L EcoBoost™
.........................................................................183
Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma) .......................................184
Engine Oil Dipstick - 1.0L EcoBoost™
........................................................................186
Engine Oil Dipstick - 1.6L Duratec-16V
Ti-VCT (Sigma) .......................................186
Engine Oil Check .........................................186
Oil Change Indicator Reset ......................187
Engine Cooling Fan .....................................187
Engine Coolant Check ...............................188
Automatic Transmission Fluid Check
.........................................................................192
Brake Fluid Check ........................................192
Clutch Fluid Check - Manual
Transmission .............................................193
Washer Fluid Check ....................................193
Changing the 12V Battery .........................193
Checking the Wiper Blades .....................195
Changing the Front Wiper Blades .........195
Changing the Rear Wiper Blades ..........195
Adjusting the Headlamps ........................196
Removing a Headlamp ..............................197
Changing a Bulb - 4-Door ........................198
Changing a Bulb - 5-Door .......................203
Bulb Specification Chart .........................208
Changing the Engine Air Filter ................210
Drive Belt Routing - 1.0L EcoBoost™
..........................................................................211
Drive Belt Routing - 1.6L Duratec-16V
Ti-VCT (Sigma) .........................................211
Vehicle Care
Cleaning Products .......................................212
Cleaning the Exterior ..................................213
Waxing .............................................................214
Cleaning the Engine ....................................215
Cleaning the Windows and Wiper Blades
.........................................................................215
Cleaning the Interior ...................................215
Cleaning the Instrument Panel and
Instrument Cluster Lens .......................216
Cleaning Leather Seats ..............................217
Repairing Minor Paint Damage ...............217
Cleaning the Wheels ...................................217
Vehicle Storage ............................................218
Wheels and Tires
General Information ..................................220
Tire Care .........................................................220
Using Summer Tires ..................................235
Using Winter Tires ......................................235
Using Snow Chains ....................................235
Tire Pressure Monitoring System ..........235
Changing a Road Wheel ..........................239
Technical Specifications ..........................242
Capacities and Specifications
Engine Specifications - 1.0L EcoBoost™
........................................................................244
Engine Specifications - 1.6L Duratec-16V
Ti-VCT (Sigma) ......................................244
Transmission Specifications - Automatic
Transmission ............................................244
Transmission Specifications - 5-Speed
Manual Transmission ............................245
Motorcraft Parts - 1.0L EcoBoost™.....246
Motorcraft Parts - 1.6L Duratec-16V
Ti-VCT (Sigma) .......................................247
Vehicle Identification Number ...............248
Vehicle Certification Label ......................249
Transmission Code Designation ...........249
Capacities and Specifications - 1.0L
EcoBoost™..............................................250
Capacities and Specifications - 1.6L
Duratec-16V Ti-VCT (Sigma) ............253
Audio System
General Information ..................................258
Audio Unit - Vehicles With: AM/FM/CD
........................................................................259
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Audio Unit - Vehicles With: AM/FM/CD/
SYNC ...........................................................263
Audio Unit - Vehicles With: Touchscreen
Display ........................................................267
Audio Unit - Vehicles With: Sony Audio
System/Touchscreen Display ...........268
Digital Radio .................................................270
Satellite Radio ..............................................272
Audio Input Jack ..........................................275
USB Port .........................................................275
Media Hub .....................................................276
SYNC™
General Information ...................................277
Using Voice Recognition ...........................279
Using SYNC™ With Your Phone ............281
SYNC™ Applications and Services ......293
Using SYNC™ With Your Media Player
........................................................................298
SYNC™ Troubleshooting ........................307
SYNC™ 3
General Information ...................................315
Home Screen ................................................325
Using Voice Recognition ...........................327
Entertainment ..............................................333
Phone ..............................................................343
Navigation .....................................................348
Apps ................................................................356
Settings ..........................................................359
SYNC™ 3 Troubleshooting .....................373
Accessories
Accessories ...................................................385
Ford Protect
Ford Protect ..................................................387
Scheduled Maintenance
General Maintenance Information ......389
Normal Scheduled Maintenance .........392
Special Operating Conditions Scheduled
Maintenance ............................................394
Scheduled Maintenance Record ..........395
Appendices
Electromagnetic Compatibility ............406
End User License Agreement ................408
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E271982
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
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as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 277).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
•How various systems in your vehicle
were operating;
•Whether or not the driver and
passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
•How fast the vehicle was traveling;
and
•Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
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the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note: Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 277).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See SYNC™
(page 277).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or serious
injury to yourself and others if you do not
follow the instruction highlighted by the
warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury.
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.
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On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
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PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For details about Ford Motor
Company's sustainability progress and
initiatives visit:
Web Address
www.sustainability.ford.com
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Environment
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNING: Always make sure your
child is secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their recommendations
for child restraints on probable child height,
age and weight thresholds, or on the
minimum requirements of the law. We
recommend that you check with a NHTSA
Certified Child Passenger Safety
Technician (CPST) to make sure that you
properly install the child restraint in your
vehicle and that you consult your
pediatrician to make sure you have a child
restraint appropriate for your child. To
locate a child restraint fitting station and
CPST, contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca to
find a Child Car Seat Clinic in your area.
Failure to properly restrain children in child
restraints made especially for their height,
age and weight, may result in an increased
risk of serious injury or death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise very
quickly. Exposure of people or animals to
these high temperatures for even a short
time can cause death or serious heat
related injuries, including brain damage.
Small children are particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or ageChild
Use a child safety seat
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four
and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Small children
Use a vehicle seatbelt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seatback
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
•You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
•Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
•When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 38).
INSTALLING CHILD
RESTRAINTS
Child Restraints
E142594
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Child Safety
Use a child safety restraint (sometimes
called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearward
facing child restraint in front of an active
airbag. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure children
12 years old and under in a rear seating
position whenever possible. If you are
unable to properly secure all children in a
rear seating position, properly secure the
largest child on the front seat. If you must
use a forward facing child restraint on the
front seat, move the seat as far back as
possible. Failure to follow these
instructions could result in personal injury
or death.
WARNING: Depending on where you
secure a child restraint, and depending on
the child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
When installing a child safety restraint with
combination lap and shoulder belts:
•Use the correct seatbelt buckle for that
seating position.
•Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
•Keep the buckle release button
pointing up and away from the safety
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
•Place your vehicle seat back in the
upright position.
•Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
E142528
1. Position the child safety restraint in a
seat with a combination lap and
shoulder belt.
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Child Safety
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats. This vehicle does not require the use
of a locking clip.
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
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Child Safety
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the child restraint down with
extra weight, for example, by pressing
down or kneeling on the child restraint
while pulling up on the shoulder belt in
order to force slack from the belt. This
is necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle will additionally
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child
restraint is equipped). See Using
Tether Straps later in this section.
E142534
10. Before placing the child in the child
restraint, forcibly move the restraint
forward and back to make sure the
restraint is securely held in place. To
check this, grab the restraint at the
belt path and attempt to move it side
to side and forward and back. There
should be no more than
approximately 1 in (3 cm) of
movement for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician (CPST) to make certain the
child restraint is properly installed. In
Canada, check with your local St. John
Ambulance office for referral to a Certified
Passenger Seat Technician.
Using Lower Anchors and Tethers
for Children (LATCH)
WARNING: Do not attach two child
safety restraints to the same anchor. In a
crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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Child Safety
WARNING: Depending on where you
secure a child restraint, and depending on
the child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where your vehicle seat back and
seat cushion meet (called the seat bight)
and one top tether anchor located behind
that seating position.
LATCH compatible child safety restraints
have two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint, however the seatbelt can still be
used to attach the child restraint. For
forward-facing child restraints, the top
tether strap must also be attached to the
proper top tether anchor, if a top tether
strap has been provided with your child
restraint.
E142535
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
E144054
The LATCH anchors are located at the rear
section of the rear seat between the
cushion and seat back below the symbols
as shown. Follow the child restraint
manufacturer's instructions to properly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child safety restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use)
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
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Child Safety
The lower anchors at the center of the
second row rear seat are spaced 15 in
(39 cm) apart. A child restraint with rigid
LATCH attachments cannot be installed
at the center seating position. LATCH
compatible child restraints (with
attachments on belt webbing) can only be
used at this seating position provided that
the child restraint manufacturer's
instructions permit use with the anchor
spacing stated. Do not attach a child
restraint to any lower anchor if an adjacent
child restraint is attached to that anchor.
Each time you use the safety restraint,
check that the restraint is properly
attached to the lower anchors and tether
anchor, if applicable. Tug the child restraint
from side to side and forward and back
where it is secured to your vehicle. The
restraint should move less than
approximately 1 in (3 cm) when you do this
for a proper installation.
If the safety restraint is not anchored
properly, the risk of a child being injured in
a crash greatly increases.
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Restraints
When used in combination, either the
seatbelt or the LATCH lower anchors may
be attached first, provided a proper
installation is achieved. Attach the tether
strap afterward, if included with the child
restraint.
Using Tether Straps
Many forward-facing child safety
restraints include a tether strap
which extends from the back of
the child safety restraint and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once the child safety restraint has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
E142537
Perform the following steps to install a
child safety restraint with tether anchors:
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
Four Door
The tether anchors in your vehicle are
located under a cover marked with the
tether anchor symbol.
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Child Safety
1. Route the child safety restraint tether
strap over the back of the seat. For
outboard seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating positions, route
the tether strap over the top of the
head restraint. If needed, the head
restraints can also be removed.
E144274
2. Locate the correct anchor for the
selected seating position, then open
the tether anchor cover.
E144275
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, Ford also
recommends its use.
Five Door
The tether anchors in your vehicle are
located on the back panel of the rear seat.
These are marked with the tether anchor
symbol.
1. Route the child safety restraint tether
strap over the back of the seat. For
outboard seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating positions, route
the tether strap over the top of the
head restraint. If needed, the head
restraints can also be removed.
E164077
2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position.
E142539
3. Clip the tether strap to the anchor as
shown.
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Child Safety
4. Tighten the child safety restraint tether
strap according to the manufacturer's
instructions. If your child restraint
system is equipped with a tether strap,
and the child restraint manufacturer
recommends its use, Ford also
recommends its use.
BOOSTER SEATS
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the seatbelt
under their arm or behind their back. Failure
to follow this instruction could reduce the
effectiveness of the seatbelt and increase
the risk of injury or death in a crash.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety restraint
(generally children who are less than 57 in
(1.45 m) tall, are greater than age 4 and
less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child
restraint manufacturer). Many state and
provincial laws require that children use
approved booster seats until they reach
age eight, a height of 57 in (1.45 m) tall, or
80 lb (36 kg).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E142595
•Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
•Can the child sit without slouching?
•Does the lap belt rest low across the
hips?
•Is the shoulder belt centered on the
shoulder and chest?
•Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
•Backless booster seats
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Child Safety
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat backrest
or head restraint and lap and shoulder
belts, or consider using a high back booster
seat.
E70710
•High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
E142596
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Child Safety
E142597
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNING: Do not place a rearward
facing child restraint in front of an active
airbag. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure children
12 years old and under in a rear seating
position whenever possible. If you are
unable to properly secure all children in a
rear seating position, properly secure the
largest child on the front seat. If you must
use a forward facing child restraint on the
front seat, move the seat as far back as
possible. Failure to follow these
instructions could result in personal injury
or death.
WARNING: Always carefully follow
the instructions and warnings provided by
the manufacturer of any child restraint to
determine if the restraint device is
appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death.
WARNING: Do not allow a
passenger to hold a child on their lap when
your vehicle is moving. Failure to follow this
instruction could result in personal injury
or death in the event of a sudden stop or
crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
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Child Safety
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the seatbelt
under their arm or behind their back. Failure
to follow this instruction could reduce the
effectiveness of the seatbelt and increase
the risk of injury or death in a crash.
WARNING: Do not leave children or
pets unattended in your vehicle. Failure to
follow this instruction could result in
personal injury or death.
Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined
Weight of
Child and
Child
Restraint
Restraint
Type
Seatbelt
Only
Seatbelt
and LATCH
(Lower
Anchors
and Top
Tether
Anchor)
Seatbelt
and Top
Tether
Anchor
LATCH
(Lower
Anchors
Only)
LATCH
(Lower
Anchors
and Top
Tether
Anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child
restraint
X
Over 65 lb
(29.5 kg)
Rear facing
child
restraint
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child
restraint
XX
Over 65 lb
(29.5 kg)
Forward
facing
child
restraint
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Child Safety
Note: The child restraint must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
101).
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
E156821
Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.
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PRINCIPLE OF OPERATION
WARNING: Always drive and ride
with your seatback upright and the lap belt
snug and low across the hips.
WARNING: To reduce the risk of
injury, make sure children sit where they
can be properly restrained.
WARNING: Never let a passenger
hold a child on his or her lap while your
vehicle is moving. The passenger cannot
protect the child from injury in a crash.
WARNING: All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system
is provided. Failure to properly wear your
seatbelts could seriously increase the risk
of injury or death.
WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of
a vehicle. In a crash, people riding in these
areas are more likely to be seriously injured
or killed. Do not allow people to ride in any
area of your vehicle that is not equipped
with seats and seatbelts. Be sure everyone
in your vehicle is in a seat and using a
seatbelt properly.
WARNING: In a rollover crash, an
unbelted person is significantly more likely
to die than a person wearing a seatbelt.
WARNING: Each seating position in
your vehicle has a specific seatbelt
assembly which is made up of one buckle
and one tongue that are designed to be
used as a pair. 1) Use the shoulder belt on
the outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never
swing the seatbelt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.
WARNING: When possible, all
children 12 years old and under should be
properly restrained in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death.
WARNING: Seatbelts and seats can
become hot in a vehicle that has been
closed up in sunny weather; they could
burn a small child. Check seat covers and
buckles before you place a child anywhere
near them.
WARNING: Front and rear seat
occupants, including pregnant women,
should wear seatbelts for optimum
protection in an accident.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
•Lap and shoulder seatbelts.
•Shoulder seatbelt with automatic
locking mode, (except driver seatbelt).
•Height adjuster at the front outboard
seating positions.
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Seatbelts
•Seatbelt pretensioner at the front
outboard seating positions.
•Belt tension sensor at the front
outboard passenger seating position.
E71880
· Seatbelt warning light and
chime.
E67017
· Crash sensors and monitoring
system with readiness indicator.
The seatbelt pretensioners at the front
seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. The pretensioners
will activate when the Safety Canopy is
deployed.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts.
E142587
1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt
tongue.
E142589
When in use, the rear seatbelts should be
placed in the belt guides on the outboard
seatbacks.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion of
the seatbelt snugly and low across the
hips. Position the shoulder portion of the
seatbelt across your chest. Pregnant
women must follow this practice. See the
following figure.
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Seatbelts
E142590
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a
qualified technician check all the seatbelts
to make sure the seatbelts including the
automatic locking retractor feature for
child restraints operate properly. We
recommend replacing any system that has
damage or does not operate properly.
Failure to do so can result in personal injury
or death in the event of a sudden stop or
another crash.
WARNING: You must replace the
seatbelt if the automatic locking retractor
or any other seatbelt function is not
operating correctly. Failure to replace the
seatbelt and retractor assembly could
increase the risk of injury in a crash.
All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode, and the front outboard passenger
and rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 15).
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Seatbelts
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire
seatbelt out.
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear
a clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and return the seatbelt to
the vehicle sensitive mode.
SEATBELT HEIGHT
ADJUSTMENT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder. Failure
to adjust the seatbelt correctly could
reduce its effectiveness and increase the
risk of injury in a crash.
E145664
1. Pull the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
E71880
This lamp illuminates and an
audible warning will sound if the
driver seatbelt has not been
fastened when the vehicle's ignition is
turned on.
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Seatbelts
Conditions of operation
ThenIf
The seatbelt warning light illuminates and
the warning chime sounds for a few
seconds.
The driver seatbelt is not buckled before
the ignition switch is turned to the on posi-
tion...
The seatbelt warning light and warning
chime turn off.
The driver seatbelt is buckled while the
indicator light is illuminated and the
warning chime is sounding...
The seatbelt warning light and indicator
chime remain off.
The driver seatbelt is buckled before the
ignition switch is turned to the on position...
SEATBELT REMINDER
Belt-Minder™
This feature supplements the safety belt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the safety belt warning light
when you are in the driver seat or you have
a front seat passenger and a safety belt is
unbuckled.
The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid the system turning
on the Belt-Minder feature for objects you
place on the front passenger seat, only the
front seat passengers receive warnings as
determined by the front passenger sensing
system.
If the Belt-Minder warnings expire
(warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.
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Seatbelts
Then...If...
The Belt-Minder feature will not activate.You and the front seat passenger buckle
your safety belts before you switch the
ignition on or less than 1–2 minutes elapse
after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not
buckle your safety belts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1–2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1–2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature
WARNING: While the system allows
you to switch this feature off, the intent of
the system is to remind you to wear your
safety belt to improve your chance to
survive an accident. We recommend you
leave the system switched on for yourself
and others who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
•The parking brake is set.
•The transmission is in park (P) or
neutral (N).
•The ignition is off.
•The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light
turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 30 seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on.
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Seatbelts
4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
•This will switch the feature off for that
seating position if it is currently on.
•This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts.
SEATBELT EXTENSION
WARNING: Persons who fit into the
vehicle's seatbelt should not use an
extension. Unnecessary use could result in
serious personal injury in the event of a
crash.
WARNING: Only use extensions
provided free of charge by Ford Motor
Company dealers. The dealer will provide
an extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle’s seatbelt
restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use a seatbelt
extension with an inflatable seatbelt.
WARNING: Do not use extensions
to change the fit of the belt across the
torso, over the lap or to make the seatbelt
buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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Seatbelts
The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
The Vehicle Personal Safety System
consists of:
•Driver and passenger dual-stage airbag
supplemental restraints.
•Front seat outboard seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
•Driver seat position sensor.
•Front passenger sensing system.
•Passenger airbag status indicator.
•Front crash severity sensors.
•Restraints control module with impact
and safing sensors.
•Restraint system warning lamp and
tone.
•The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, driver
seat position sensor, front passenger
sensing system and indicator lights.
How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a
crash, the restraints control module may
deploy the seatbelt pretensioners, one or
both stages of the dual-stage airbags
based on crash severity and occupant
conditions.
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Personal Safety System™
PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from
a deploying airbag is the greatest close to
the trim covering the airbag module.
WARNING: All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system
is provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death.
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death.
WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch them
after inflation.
WARNING: If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
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Supplementary Restraints System
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death.
WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
E67017
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 43).
Proper Driver and Front Passenger
Seating Adjustment
WARNING: National Highway Traffic
Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an occupant's
chest and the driver airbag module.
To properly position yourself away from
the airbag:
•Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
•Recline the seat slightly (one or two
degrees) from the upright position.
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Supplementary Restraints System
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death.
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor.
WARNING: Do not stow objects in
the seatback map pocket or hang objects
off a seatback if a child is in the front
passenger seat. Do not place objects under
the front passenger seat or between the
seat and the center console. Check the
passenger airbag indicator lamp for proper
airbag status. Failure to follow these
instructions may interfere with the front
passenger seat sensing system and
increase the risk of serious injury.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or death.
This system works with sensors that are
part of the front passenger seat and
seatbelt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
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Supplementary Restraints System
E259837
E259838
The front passenger sensing system uses
a passenger airbag off indicator which will
illuminate and stay lit to remind you that
the front passenger frontal airbag is
disabled.
The indicator lamp is at the center of the
instrument panel.
Note: When the ignition is first tuned on,
the indicator lamp will illuminate for a short
period of time to confirm it is functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat. The
sensor also turns off the passenger front
airbag and seat-mounted side airbag when
the passenger seat is empty.
•When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
indicator lamp will illuminate and stay
lit to remind you that the front
passenger frontal airbag is disabled.
•If the child restraint has been installed
and the indicator lamp is not lit, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
•When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
indicator lamp will be unlit and stay
unlit.
If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
lamp is lit, it is possible that the person is
not sitting properly in the seat. If this
happens:
•Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
•Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.
•Restart the vehicle and have the person
remain in this position for about two
minutes. This will allow the system to
detect that person and enable the
passenger frontal airbag.
•If the indicator lamp remains lit even
after this, the person should be advised
to ride in the rear seat.
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Supplementary Restraints System
Passenger airbagPassenger airbag OFF indic-
ator
Occupant
DisabledUnlitEmpty
DisabledLitChild
EnabledUnlitAdult
Note: When the passenger airbag off light
is illuminated, the passenger (seat
mounted) side airbag may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion and
the center console.
•Objects hanging off the seatback.
•Objects stowed in the seatback map
pocket.
•Objects placed on the occupant's lap.
•Cargo interference with the seat.
•Other passengers pushing or pulling on
the seat.
•Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above.
E67017
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 43).
If the airbag readiness light is lit, do the
following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
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Supplementary Restraints System
•Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
•If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
165).
SIDE AIRBAGS
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
WARNING: Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
WARNING: Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat containing
an airbag as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible.
WARNING: If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
E152533
The system consists of the following:
•A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
•Side airbags located inside the driver
and front passenger seatbacks.
•Front passenger sensing system.
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Supplementary Restraints System
E67017
•Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
43).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver’s knee airbag is located under or
within the instrument panel. During a crash,
the restraints control module may activate
the driver’s knee airbag based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
driver’s knee airbag may deploy but the
driver’s front airbag may not activate. As
with front and side airbags, it is important
to be properly seated and restrained to
reduce the risk of death or serious injury.
E67017
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 43).
SAFETY CANOPY™
WARNING: Do not place objects or
mount equipment on or near the headliner
at the siderail that may come into contact
with a deploying curtain airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash.
WARNING: Do not lean your head
on the door. The curtain airbag could injure
you as it deploys from the headliner.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to follow
this instruction could result in personal
injury or death.
WARNING: All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system
is provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
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Supplementary Restraints System
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
E75004
The system consists of the following:
•Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
•A flexible headliner which opens above
the side doors to allow air curtain
deployment
E67017
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 43).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your vehicle
(including hood, bumper system, frame,
front end body structure, tow hooks and
hood pins) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify or add equipment to
the front end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
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Supplementary Restraints System
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. A tone sounds, a warning
indicator light illuminates, or both, until the
problem is repaired. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The indicator light will not
illuminate immediately after you
switch the ignition on.
•The indicator light either flashes or
stays illuminated.
•You could hear five tones that
periodically repeat until the problem is
repaired.
•A message could appear in the
information display.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the seatbelt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the crash conditions
(for example, crash severity, belt usage)
were not appropriate to activate these
safety devices.
•The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
•The seatbelt pretensioners are
designed to activate in frontal,
near-frontal, side and rollover crashes.
•The design of the side airbags is to
inflate in certain side crashes. Side
airbags could activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
•The knee airbag(s) could deploy based
on crash severity and occupant
conditions.
•The design of the Safety Canopy is to
inflate in certain side impact crashes
and when a certain likelihood of
rollover is detected by the rollover
sensor. The Safety Canopy could
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Supplementary Restraints System
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
•You activate the front exterior door
handle switch.
•You press the luggage compartment
button.
•You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote
Control (page 45).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
E142585
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
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Keys and Remote Controls
E162601
Note: Your vehicle’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Intelligent Access Transmitter (If
Equipped)
Your intelligent access keys operate the
power locks. The key must be in your
vehicle to activate the push button start
system.
The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door.
E87964
2
1
1
Note: Your vehicle’s back-up keys came
with a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.
Programming a New Integrated
Keyhead Transmitter
1. Turn the ignition key from position 0 to
position II 8 times within 10 seconds.
2. Turn the ignition key to position 0. A
tone sounds to indicate that it is now
possible to program a remote control.
3. Press any button on a new remote
control within 10 seconds. A tone
sounds as confirmation.
4. Repeat step 3 within 10 seconds for
each new remote control. Do not
remove the key from the ignition when
pressing the button on the remote
control.
5. Turn the ignition key to position II, or
wait for 10 seconds without
programming another remote control
to end the key programming. Only the
remote controls that you have just
programmed are now able to lock and
unlock your vehicle.
Reprogramming the Unlocking
Function
Note: When you press the unlock button
either all the doors are unlocked or only the
driver’s door and the liftgate are unlocked.
Pressing the unlock button again unlocks
all the doors.
You can reprogram the unlocking function
using the remote control so that only the
driver's door is unlocked. This will enable
two-stage unlocking.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators will flash twice to
confirm the change.
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Keys and Remote Controls
To return to the original unlocking function,
repeat the process.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery will not delete
the transmitter from the vehicle. The
transmitter should operate normally.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Vehicles Without Intelligent Access
1
E126152
1. Insert a screwdriver into the recess on
the back of the key and remove the key
blade.
E126153
2
2. Release the retaining clips with the
screwdriver and separate the two
halves of the remote control.
E126281
3
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
3. Carefully pry out the battery with the
screwdriver.
4. Install a new battery (3V CR 2032) with
the + facing upward.
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Keys and Remote Controls
5. Assemble the two halves of the remote
control.
6. Install the key blade.
Integrated Keyhead Transmitter
E138619
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery.
E138620
3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Snap the battery cover back onto the
transmitter.
Intelligent Access Transmitter
E87964
2
1
1
1. Press and hold the buttons on the
edges to release the cover. Carefully
remove the cover.
2. Remove the key blade.
E105362
3
3. Twist the screwdriver in the position
shown to start separating the two
halves of the remote control.
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Keys and Remote Controls
E119190
4
4. Twist the screwdriver in the position
shown to separate the two halves of
the remote control.
E125860
5
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
5. Carefully remove the battery with the
screwdriver.
6. Install a new battery (3V CR 2032) with
the + facing downward.
7. Assemble the two halves of the remote
control.
8. Install the key blade.
Car Finder
E138623
Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Sounding a Panic Alarm (If Equipped)
Note: The panic alarm will only operate
when the ignition is off.
E138624
Press the button to activate the
alarm. Press the button again or
turn the ignition on to deactivate.
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement or additional keys or remote
controls can be purchased from an
authorized dealer. Your dealer can program
the remote controls for your vehicle or you
may be able to program them yourself.
See Remote Control (page 45).
To re-program the passive anti-theft
system see an authorized dealer.
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Keys and Remote Controls
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you can
access the following information using the
information display:
•How many admin keys and MyKeys are
programmed to your vehicle.
•The total distance your vehicle has
traveled using any MyKey.
Note: You can only program all MyKeys to
the same settings.
Note: For vehicles with keyless start, when
both a MyKey transmitter and an admin
transmitter are present, the admin
transmitter will be recognized by the vehicle
to start the engine.
Non-configurable Settings
The following settings cannot be changed:
•Belt-Minder™. You cannot disable this
feature. The audio system will mute
when the driver and front seat
passengers’ safety belts are not
fastened.
•Early low-fuel warning. The low-fuel
warning activates earlier, giving the
MyKey user more time to refuel.
•Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
•Satellite radio adult content
restrictions.
Configurable Settings
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
You can configure certain MyKey settings
when you first create a MyKey. You can
also change the settings afterward with
an admin key.
The following settings can be configured
using an admin key:
•A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting the cruise control.
•Vehicle speed minders can be set.
Once you select a speed, a visual
warning will be shown in the display
followed by an audible tone when the
set vehicle speed is exceeded.
•Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the speed
sensitive compensated volume
(automatic volume control) feature
will be disabled.
•Always on setting. When this is
selected you will not be able to disable
AdvanceTrac, 911 Assist or the do not
disturb feature (if your vehicle is
equipped with these features).
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MyKey™ (If Equipped)
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. See Keyless Starting
(page 111). If your vehicle is equipped
with a push-button start, place the
remote control into the backup
position. See Passive Anti-Theft
System (page 63).
2. Switch the ignition on.
3. Access the main menu on the
information display controls. Use the
arrow keys to get to the following menu
selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
Press the OK button or the right arrow key.Create MyKey
When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you key off, open
and close the driver door and restart your
vehicle with the programmed key or
transmitter.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming/Changing Configurable
Settings.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin
key or remote control.
2. Access the main menu on the
information display controls. Use the
arrow keys to get to the following menu
selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
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MyKey™ (If Equipped)
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control. See Information Displays (page
84).
Switch the ignition on using an admin key
or fob.
To clear all MyKeys of all MyKey settings, access the main menu and scroll to:
Action and DescriptionMessage
Press the OK button.Settings
Press the OK button.MyKey
Press and hold the OK button until the following message
displays.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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MyKey™ (If Equipped)
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See Information
Displays (page 84).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many admin
keys you have for your vehicle, and detect
if an additional MyKey has been
programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see an
authorized dealer for a Ford-approved
remote start system.
MYKEY TROUBLESHOOTING
Potential causesCondition
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot create a MyKey.
· The key or transmitter used to start the
vehicle is the only admin key (there always
has to be at least one admin key).
· Vehicles with keyless start: The transmitter
is not in the correct position. The position
location is in another chapter. See Keyless
Starting (page 111).
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot program the configurable settings.
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MyKey™ (If Equipped)
Potential causesCondition
· No MyKeys have been created. See
Creating a MyKey (page 51).
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot clear the MyKeys.
· No MyKeys are programmed to the vehicle.
See Creating a MyKey (page 51).
Purchase a new key or transmitter from an
authorized dealer, or program a spare key
or transmitter. See Passive Anti-Theft
System (page 63).
I lost the only admin key.
Program a spare key or transmitter, or
purchase a new key or transmitter. See
Passive Anti-Theft System (page 63).
I lost a key.
· An admin key or transmitter is present at
engine start-up.
No MyKey functions with the keyless start
transmitter.
· No MyKeys are programmed to the vehicle.
See Creating a MyKey (page 51).
· The MyKey user is not using a MyKey.MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys
and reset the key system.
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MyKey™ (If Equipped)
LOCKING AND UNLOCKING
Remote Control
Unlocking the Doors
Note: The driver door can be unlocked with
the key if the remote control is not
functioning.
Note: When you lock your vehicle for
several weeks, the remote control will be
switched off. Your vehicle must be unlocked
and the engine started using the key.
Unlocking and starting your vehicle once will
enable the remote control.
One-Stage Unlocking
Press the button to unlock all
doors.
The direction indicators will flash.
Two-Stage Unlocking
Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors.
The direction indicators will flash.
Reprogramming the Unlocking
Function
You can reprogram the unlocking function
using the remote control to change
between one-stage and two-stage
unlocking. See Remote Control (page
45).
Locking the Doors
E138623
Press the button to lock all the
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the
direction indicators will flash and the horn
will sound, if all the doors and the luggage
compartment are closed.
Note: If any door, the hood or the luggage
compartment is open on vehicles that have
an anti-theft alarm or remote start, the
direction indicators will not flash but the
horn will sound.
Automatic Re-locking (If Equipped)
The doors will relock automatically if you
do not open a door within 45 seconds of
unlocking the doors with the remote
control. The door locks and the alarm will
return to their previous state.
Locking and Unlocking the Doors
From Inside
The power door lock control is located on
the instrument panel near the radio.
E102566
Press the button to lock and
unlock all the doors. The lamp
illuminates with the doors
locked.
Locking and Unlocking the Doors
With the Key
Note: Do not leave your keys in your vehicle.
Locking With the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking With the Key
Turn the top of the key toward the rear of
your vehicle.
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Doors and Locks
Unlocking the Doors With the
Interior Door Handles
You can unlock individual doors by pulling
the relevant interior door handle. Pulling
the driver interior door handle will unlock
all the doors, if auto unlock has been
enabled.
Rear Door Unlocking and Opening
Pull the interior door release handle twice
to unlock and open the rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Smart Unlocks for Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks for Intelligent
Access Keys (If Equipped)
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in your vehicle.
When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park (P) and ignition off),
your vehicle will search for an intelligent
access key in the passenger compartment
after you close the door. If your vehicle
finds a key, all of the doors will
immediately unlock and the horn will
sound, indicating that a key is inside.
In order to override the smart unlock
feature and intentionally lock the
intelligent access key inside your vehicle,
you can lock your vehicle after all doors
are closed by pressing the lock button on
another intelligent access key or touching
the locking area on the handle with another
intelligent access key in your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
•The ignition is on.
•The ignition is off and the transmission
is not in park (P).
Auto Lock Feature
The auto lock feature will lock the doors
and liftgate when all of the following
conditions have been met:
•All doors are closed.
•The ignition is on.
•Your vehicle is moving at a speed
greater than 12 mph (20 km/h) for
more than two seconds.
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Doors and Locks
Auto Unlock Feature
The auto unlock feature will unlock all the
doors when all of the following conditions
have been met:
•The ignition is on, all doors are closed,
and your vehicle is moving at a speed
greater than 12 mph (20 km/h) for
more than two seconds.
•Your vehicle has come to a stop and
you switch the ignition off or to the
accessory position.
•The driver door is opened within 10
minutes of you switching the ignition
off or to the accessory position.
Note: The doors will not auto unlock if your
vehicle has been electronically locked after
the ignition is switched off and before the
driver door is opened.
Enabling or Disabling Auto Unlock
Note: See an authorized dealer to enable
or disable the auto unlock feature or carry
out the following procedure.
Note: You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door lock button three
times.
3. Switch the ignition off.
4. Press the power door lock button three
times.
5. Switch the ignition on. The system
alerts you with a tone to indicate your
vehicle is in programming mode.
6. Press the power door lock button for
less than one second and release.
A tone sounds to confirm the change.
After programming the feature, switch the
ignition off to exit the programming mode.
Emergency Locking With the Key
Note: If the child safety locks are on and
you pull the interior handle, you will only
turn off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
Note: If the doors have been unlocked using
this method, the doors must be locked
individually until the central locking function
has been repaired.
Note: When the central locking function
fails to operate, lock the doors individually
using the key in the position shown.
E112203
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
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Doors and Locks
MANUAL LIFTGATE
WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of
a vehicle. In a crash, people riding in these
areas are more likely to be seriously injured
or killed. Do not allow people to ride in any
area of your vehicle that is not equipped
with seats and seatbelts. Make sure
everyone in your vehicle is in a seat and
properly using a seatbelt. Failure to follow
this warning could result in serious
personal injury or death.
WARNING: Make sure to close and
latch the liftgate to prevent drawing
exhaust fumes into your vehicle. This will
also prevent passengers and cargo from
falling out. If you must drive with the
liftgate open, keep the vents or windows
open so outside air comes into your vehicle.
Failure to follow this warning could result
in serious personal injury.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open when
you are driving. This could damage the
liftgate and its components.
Opening and Closing the Liftgate
To Open the Liftgate
E138632
Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, then pull on the outside handle.
Opening With the Remote Control
E138630
Press the button twice within
three seconds.
To Close the Liftgate
E89132
A handle is inside the liftgate to help with
closing.
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Doors and Locks
KEYLESS ENTRY
General Information
WARNING: The system may not
function if the key is close to metal objects
or electronic devices such as cell phones.
The system will not function if:
•Your vehicle battery has no charge.
•The passive key frequencies are
jammed.
•The passive key battery has no charge.
Note: If the system does not function, you
will need to use the key blade to lock and
unlock your vehicle.
The system allows you to operate your
vehicle without the use of a key or remote
control.
E78276
Passive locking and unlocking requires a
valid passive key to be located within one
of the three external detection ranges.
These are located approximately 5 ft
(1.5 m) from the front door handles and
the luggage compartment.
Passive Key
Your vehicle can be locked and unlocked
with the passive key. You can use the
passive key as a remote control. See
Locking and Unlocking (page 55).
Locking Your Vehicle
E87384
WARNING: Your vehicle does not
lock itself automatically. If you do not press
a locking button your vehicle will remain
unlocked.
Locking buttons are located on each of the
front doors.
For central locking and to arm the alarm,
press a locking button once.
Note: Your vehicle will remain locked for
approximately three seconds. When the
delay period is over, you can open the doors
again, provided the passive key is within the
respective detection range.
When you lock your vehicle, the direction
indicators will flash to confirm your vehicle
has locked and the alarm is armed.
Luggage Compartment
Note: The luggage compartment cannot
be closed and will pop back up with a
warning chime if the passive key is located
inside the vehicle with the doors locked.
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Doors and Locks
Note: If a second valid passive key is
located within the luggage compartment
detection range, the luggage compartment
can be closed.
Unlocking Your Vehicle
Note: When your vehicle remains locked
for longer than three days, the system will
enter an energy-saving mode. This is to
prevent your vehicle battery running out of
charge. When your vehicle is unlocked while
in this mode, the reaction time of the system
may be a little longer than normal. To exit
the energy-saving mode, unlock your
vehicle.
E87384
Press a locking button once.
Note: A valid passive key must be located
within the detection range of that door.
When you unlock your vehicle, the direction
indicators will flash to confirm your vehicle
has unlocked and the alarm has disarmed.
Unlocking Only the Driver Door
You can program the system so that only
the driver door is unlocked. See Remote
Control (page 45).
If the unlocking function is reprogrammed
so that only the driver door and the luggage
compartment are unlocked the following
will occur:
•If the driver door is the first door
opened, all the other doors will remain
locked. All the other doors can be
unlocked from inside your vehicle by
pressing the unlock button on the
instrument panel.
Disabled Keys
Any keys left inside your vehicle interior
when it is locked will be disabled.
You cannot use a disabled key to switch
the ignition on or start the engine.
You must enable all passive keys again in
order to use them.
To enable all your passive keys, unlock your
vehicle using a passive key or the remote
control unlocking function.
All passive keys will then be enabled if you
switch the ignition on or you start your
vehicle with a valid key.
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Doors and Locks
Locking and Unlocking the Doors
With the Key Blade
E87964
2
1
1
1. Carefully remove the cover.
2. Remove the key blade and insert it into
the lock.
Note: Only the driver door handle has a lock
cylinder.
INTERIOR LUGGAGE
COMPARTMENT RELEASE (If
Equipped)
WARNING: Keep vehicle doors and
luggage compartment locked and keep
keys and remote transmitters out of a
child’s reach. Unsupervised children could
lock themselves in the trunk and risk injury.
Children should be taught not to play in
vehicles.
WARNING: Do not leave children or
animals unattended in the vehicle. On hot
days, the temperature in the trunk or
vehicle interior can rise very quickly.
Exposure of people or animals to these
high temperatures for even a short time
can cause death or serious heat-related
injuries, including brain damage. Small
children are particularly at risk.
Your vehicle is equipped with a release
handle that provides a means of escape
for children and adults if they become
locked inside the luggage compartment.
Adults should familiarize themselves with
the operation and location of the release
handle.
E144403
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Doors and Locks
The handle is located inside the luggage
compartment either on the luggage
compartment door (lid) or near the tail
lamps. It is composed of a material that
will glow for hours in darkness following
brief exposure to ambient light.
Pull the handle and push up on the luggage
compartment door (lid) to open from
within the luggage compartment.
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Doors and Locks
PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a coded
key programmed to your vehicle is used.
Using the wrong key may prevent the
engine from starting. A message may
appear in the information display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms the vehicle.
Replacement Keys
Note: Your vehicle comes equipped with
two integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts the
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
the vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure only programs the engine
immobilizer keycode to your vehicle.
Note: You can also program the remote
entry portion of the integrated keyhead
transmitter to your vehicle. See Remote
Control (page 45).
Only use integrated keyhead transmitters
or standard SecuriLock keys.
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Security
You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible. See
your authorized dealer to have the spare
key programmed if two previously
programmed coded keys are not available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first coded key from the ignition.
4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously coded key
into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed coded
key from the ignition.
7. After three seconds but within 10
seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer.
Programming a Spare Intelligent
Access Key
See your authorized dealer to have
additional keys programmed to your
vehicle.
ANTI-THEFT ALARM
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors and the hood. It also
protects the audio unit.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
•If someone opens a door, the liftgate
or the hood without a valid key or
remote control.
•If someone removes the audio or
navigation system.
•If you switch the ignition on without a
valid key.
If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 55).
Disarming the Alarm
Vehicles Without Keyless Entry
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or
unlocking the doors with the remote
control.
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Security
Vehicles with Keyless Entry
Note: A valid passive key must be located
within the detection range of that door for
keyless entry. See Keyless Entry (page 59).
Disarm and silence the alarm by unlocking
the doors and switching the ignition on or
unlocking the doors with the remote
control.
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Security
ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 101).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
3
E95179
3. Lock the steering column.
AUDIO CONTROL (If Equipped)
Select the required source on the audio
unit.
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Steering Wheel
You can operate the following functions
with the control:
E141530
A
B
C
D
Volume upA
Seek up, next or end callB
Volume downC
Seek down, previous or accept
call
D
Seek, Next or Previous
Press the seek button to:
•tune the radio to the next or previous
stored preset
•play the next or the previous track.
Press and hold the seek button to:
•tune the radio to the next station up or
down the frequency band
•seek through a track.
VOICE CONTROL (If Equipped)
E141533
Press the button to select or deselect voice
control. See SYNC™ (page 277).
CRUISE CONTROL (If Equipped)
E141961
See Using Cruise Control (page 145).
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Steering Wheel
WINDSHIELD WIPERS
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: If you use a car wash with a waxing
cycle, make sure that you remove the wax
from the windshield and the wiper blades.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 195).
If that does not resolve the issue, install new
wiper blades. See Changing the Front
Wiper Blades (page 195).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
E102032
B
A
C
D
Single wipeA
Intermittent wipeB
Normal wipeC
High speed wipeD
Note: If you press and hold the wiper lever
in position A, the wipers will continue to
wipe until you release the wiper lever.
Intermittent Wipe
E102033
AB
C
Short wipe intervalA
Intermittent wipeB
Long wipe intervalC
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the
interval between wipes decreases.
WINDSHIELD WASHERS
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
E102051
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Wipers and Washers
Push the button to operate the washers.
When you release the button, the wipers
will operate for a short time.
REAR WINDOW WIPER AND
WASHERS
Intermittent Wipe
E102052
Pull the lever toward you.
Reverse Gear Wipe
The rear wiper will turn on automatically
when selecting reverse gear if:
•the rear wiper is not already switched
on
•the wiper lever is in position A, B, C or
D
•the front wiper is operating (when set
to position B).
Rear Window Washer
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
E102053
Pull the lever toward you to operate the
washers. They will operate for a maximum
of 10 seconds. When you release the lever,
the wiper will operate for a short time.
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Wipers and Washers
GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•The presence of a fine mist (no streaks,
drip marks or large droplets).
•A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
•A water puddle inside the lamp.
•Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
Lighting Control Positions
E156651
ABC
OffA
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps
B
HeadlampsC
Parking Lamps
Note: Prolonged use of the parking lamps
when the ignition is off will cause the battery
to run out of charge.
To operate the parking lamps turn the
lighting control to position B. The parking
lamps operate with the ignition on or off.
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Lighting
High Beams
E101829
Pull the lever fully toward you to switch
the high beams on.
Pull the lever fully toward you again to
switch the high beams off.
Headlamp Flasher
Pull the lever toward you slightly and
release it to flash the headlamps.
AUTOLAMPS (If Equipped)
E158778
When the lighting control is in the
autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers turn on.
The headlamps will remain on for a period
of time after you switch the ignition off.
Use the information display controls to
adjust the period of time that the
headlamps remain on. See Information
Displays (page 84).
Note: If you switch autolamps on, you can
only switch the high beam headlamps on
when the autolamps turn the headlamps
on.
Windshield Wiper Activated
Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after
you switch the windshield wipers off.
The headlamps do not turn on by wiper
activation:
•During a single wipe.
•When the wipers are on to clear washer
fluid during a wash condition.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
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Lighting
INSTRUMENT LIGHTING
DIMMER
E156652
HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.
FRONT FOG LAMPS (If Equipped)
E156823
Pull the control to switch the fog lamps on
or off.
You cannot switch the fog lamps on when
the lighting control is in the off or
autolamps position.
DIRECTION INDICATORS
E102016
Push the lever up or down to use the
direction indicators.
Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.
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Lighting
INTERIOR LAMPS
Front Interior Lamps
E156878
A B
CC
Door contactA
OffB
Reading lampsC
E170657
BCD
A
D
OffA
Door contactB
OnC
Reading lampsD
E170600
D
Reading lamps.D
When the switch is set to the door contact
position, the courtesy lamp will illuminate
when you unlock or open a door or the
liftgate. If you leave a door open with the
ignition switched off, the courtesy lamp
will go off automatically after some time
to prevent your vehicle battery from losing
charge. To switch it back on, switch the
ignition on for a short time.
The courtesy lamp will also illuminate
when you switch the ignition off. It will go
off automatically after a short time or
when you start the engine.
Reading Lamps
If you switch the ignition off, the reading
lamps will go off automatically after some
time to prevent your vehicle battery from
losing charge. To switch them back on,
switch the ignition on for a short time.
Rear Interior Lamps (If Equipped)
Press to switch individual lamps on and
off.
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Lighting
AMBIENT LIGHTING (If Equipped)
The ambient lighting system illuminates
the interior with a choice of several colors.
The ambient lighting control is located on
the instrument panel.
E158830
Press and release the switch to
cycle through the color choices
and the off condition.
The ambient lighting will switch on when
you switch the ignition on.
The ambient lighting will remain on until
you switch the ignition off and one of the
following conditions have been met:
•You lock your vehicle.
•The accessory delay timer expires.
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Lighting
POWER WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not let
them play with the power windows. Failure
to follow this instruction could result in
personal injury.
WARNING: When closing the power
windows, verify they are free of obstruction
and make sure that children and pets are
not in the proximity of the window
openings.
Press the control to open the
window. Lift the control to close
the window.
To reduce wind noise or pulsing noise when
just one window is open, slightly open the
opposite window.
One-Touch Open (If Equipped)
Fully press the control and release it. Press
again or lift it to stop the window.
One-Touch Close (If Equipped)
Fully lift the control and release it. Press
again or lift it to stop the window.
Rear Window Lock
Press the control to lock or
unlock the rear window controls.
It illuminates when you lock the
rear window controls.
Bounce-Back (If Equipped)
The window stops and reverses if it detects
an obstruction.
Overriding Bounce-Back
WARNING: If you override
bounce-back, the window does not reverse
if it detects an obstacle. Take care when
closing the windows to avoid personal
injury or damage to your vehicle.
Proceed as follows to override this
protection feature when there is a
resistance, for example in winter:
1. Close the window twice until it reaches
the point of resistance and let it
reverse.
2. Close the window a third time to the
point of resistance. You disabled the
bounce-back feature and you can now
close the window manually. The
window goes past the point of
resistance and you can fully close it.
Note: If the window does not close, have
your vehicle checked as soon as possible.
Resetting Bounce-Back
WARNING: Bounce-back is off until
you reset the memory. Take care when
closing the windows to avoid personal
injury or damage to your vehicle.
If you have disconnected the battery, you
must reset the bounce-back memory
separately for each window.
1. Lift and hold the switch until the
window is fully closed.
2. Release the switch.
3. Lift and hold the switch again for a few
seconds.
4. Release the switch.
5. Lift and hold the switch again for a few
seconds.
6. Release the switch.
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Windows and Mirrors
7. Press and hold the switch until the
window is fully open.
8. Lift and hold the switch until the
window is fully closed.
9. Release the switch.
10. Open the window and then try to
close it using one-touch close.
Note: Repeat the procedure if the window
does not close when you use one-touch.
Accessory Delay
You can use the window controls for
several minutes after switching off the
ignition or until opening either front door.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING: Do not adjust the mirrors
when your vehicle is moving. This could
result in the loss of control of your vehicle,
serious personal injury or death.
E71280
Left-hand mirrorA
OffB
Right-hand mirrorC
E71281
Move the controller in the direction of the
arrows to adjust the mirror.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Integrated Blind Spot Mirrors (If
Equipped)
WARNING: Objects in the blind spot
mirror are closer than they appear.
Blind spot mirrors have an integrated
convex mirror built into the upper outboard
corner of the exterior mirrors. They are
designed to increase your visibility along
the side of your vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror.
If no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane
is at a safe distance, signal that you intend
to change lanes. Glance over your shoulder
to verify traffic is clear and carefully
change lanes.
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Windows and Mirrors
A
B
C
E138665
The image of the approaching vehicle is
small and near the inboard edge of the
main mirror when it is at a distance. The
image becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image will
transition from the main mirror and begin
to appear in the blind spot mirror as the
vehicle approaches (B). The vehicle will
transition to your peripheral field of view
as it leaves the blind spot mirror (C).
INTERIOR MIRROR
Manual Dimming Mirror
WARNING: Do not adjust the mirrors
when your vehicle is moving. This could
result in the loss of control of your vehicle,
serious personal injury or death.
Pull the tab below the mirror toward you
to reduce the effect of bright light from
behind.
Automatic Dimming Mirror (If Equipped)
WARNING: Do not adjust the mirrors
when your vehicle is moving. This could
result in the loss of control of your vehicle,
serious personal injury or death.
The mirror dims to reduce the effect of
bright light from behind. It returns to
normal when the bright light from behind
is no longer present or if you shift into
reverse (R).
Do not block the sensors on the front and
back of the mirror.
Note: A rear center passenger or raised rear
center head restraint could prevent light
from reaching the sensor.
MOONROOF (If Equipped)
WARNING: Do not let children play
with the moonroof or leave them
unattended in the vehicle. They may
seriously hurt themselves.
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Windows and Mirrors
WARNING: When closing the
moonroof, you should verify that it is free
of obstructions and make sure that
children and pets are not in the proximity
of the roof opening.
The moonroof controls are located on the
overhead console.
E156620
Opening and Closing the Moonroof
Press and release the rear of the SLIDE
control to open the moonroof. The sliding
shade will automatically open, if closed,
while the moonroof opens.
Press and hold the front of the SLIDE
control to close the moonroof.
Note: The sliding shade will not
automatically close.
Moonroof Sliding Shade
You can manually open or close the sliding
shade when the moonroof is closed. Slide
the shade backward or forward to open or
close it.
Venting the Moonroof
Press and hold the rear of the TILT control
to vent the moonroof.
Press and hold the front of the TILT
control to close the moonroof.
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Windows and Mirrors
GAUGES
E102660
C
A
DE
B
TachometerA
Information display and engine
coolant temperature gauge
B
SpeedometerC
Fuel gaugeD
Tripmeter reset buttonE
Compass (If Equipped)
Displays the vehicle’s heading direction.
To calibrate and set the compass zone use
the information display menu. See
Information Displays (page 84).
Use the diagram to determine your
magnetic zone.
123
4
5
6 7 8 9 1011
12
13
14
15
E142800
Engine Coolant Temperature
Gauge
E140760
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Instrument Cluster
Displays the temperature of the engine
coolant. At normal operating temperature
the indicator will remain in the center
section.
Fuel Gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The fuel gauge may
vary slightly when your vehicle is moving
or on a gradient. The arrow adjacent to the
fuel pump symbol indicates on which side
of your vehicle the fuel filler door is located.
Low Fuel Reminder
Vehicles with Trip Computer
A low fuel level reminder displays and
sounds when the distance to empty
reaches 75 mi (120 km) for MyKey and
50 mi (80 km) for all other keys.
Note: The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Vehicles without Trip Computer
A low fuel level reminder displays and
sounds when the fuel gauge needle is at
1/16th.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps begin
to flash or remain on at any time after
starting your vehicle, have your vehicle
checked as soon as possible.
Depending on vehicle options and
instrument cluster type fitted, not all of the
following warning lamps and indicators
display or are available.
Note: Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle.
Airbag Warning Lamp
E67017
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
Brake System Warning Lamp
WARNING: Driving your vehicle with
the warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
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Instrument Cluster
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
Cruise Control Indicator
E71340
It illuminates when you switch
the system on.
See Using Cruise Control
(page 145).
Direction Indicator
It illuminates when you switch a
direction indicator or the hazard
flashers on. Flashes during
operation. An increase in the rate of
flashing warns of a failed indicator bulb.
Door Ajar Warning Lamp
It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Engine Coolant Temperature
Warning Lamp
If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible.
Engine Oil Change Required
Indicator
It illuminates when your vehicle
requires an engine oil and oil
filter change.
Engine Warning Lamps
Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration). Continuing
to drive your vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible.
Note: This warning lamp could indicate an
engine or transmission system malfunction.
Malfunction Indicator Lamp
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
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Instrument Cluster
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Emission Law (page 122).
Fasten Seatbelt Warning Lamp
E71880
It illuminates and a chime
sounds until you fasten the
seatbelts.
Front Fog Lamp Indicator
It illuminates when you switch
the front fog lamps on.
Headlamp High Beam Indicator
It illuminates when you switch
the headlamp high beam on.
Ignition Warning Lamp
If it illuminates when the engine
is running this indicates a
malfunction. Have your vehicle
checked as soon as possible.
Lamps on Indicator
It illuminates when you switch
the headlamp low beam or the
side and rear lamps on.
Low Fuel Level Warning Lamp
If it illuminates when you are
driving, refuel as soon as
possible.
Low Tire Pressure Warning Lamp
(If Equipped)
It illuminates if the tire pressure
in one or more tires is below the
correct tire pressure.
If it does not illuminate when you switch
the ignition on, or flashes when the engine
is running, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
Message Center Indicator
It illuminates when a new
message is stored in the
information display. The
indicator is red or amber depending on the
severity of the condition and it remains on
until the condition is resolved.
See Information Messages (page 86).
Oil Pressure Warning Lamp
WARNING: If it illuminates when you
are driving do not continue your journey,
even if the oil level is correct. Have your
vehicle checked.
If it illuminates when the engine
is running this indicates a
malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off. Check the engine oil level. If
the oil level is sufficient, this indicates a
system malfunction. Have your vehicle
immediately checked.
See Engine Oil Check (page 186).
Shift Indicator (If Equipped)
It illuminates to advise you that
shifting to a higher gear may give
better performance, fuel
economy or lower emissions.
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Instrument Cluster
Stability Control and Traction
Control Indicator
E138639
Flashes during operation.
If it does not illuminate when you
switch the ignition on, or remains
on when the engine is running, this
indicates a malfunction. Have your vehicle
checked as soon as possible.
Note: The system automatically turns off
if there is a malfunction.
See Stability Control (page 136). See
Traction Control (page 135).
Stability Control and Traction
Control Off Warning Lamp
E130458
It illuminates when you switch
the system off.
AUDIBLE WARNINGS AND
INDICATORS
Exterior Lamps On
Sounds when you remove the key from the
ignition and open the driver door, and you
have left the headlamps or parking lamps
on.
Gearshift Lever Not in Park (P)
Sounds when the driver door is open, the
key is in the ignition and the gearshift lever
is not in park (P).
Key in Ignition
Sounds when the driver door is open and
the key is in the ignition.
Key Outside Vehicle - Vehicles
With Keyless System
Sounds when you close the driver door, the
key is outside your vehicle and the engine
is running. The system does not detect a
passive key inside your vehicle.
Parking Brake On
Sounds when the parking brake is on and
your vehicle is moving. If the warning chime
continues to sound when you release the
parking brake, have the system checked
by an authorized dealer.
Safety Belt Minder
WARNING: The safety belt minder
remains in stand-by mode when the front
safety belts have been fastened. It will
sound if either safety belt is unfastened.
WARNING: Do not sit on top of a
fastened safety belt to prevent the safety
belt minder from coming on. The occupant
protection system will only provide
optimum protection when you use the
safety belt correctly.
Sounds when your vehicle speed exceeds
the pre-determined limit and the front
safety belts are unfastened. The chime will
stop after a period of time.
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Instrument Cluster
GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Information Display Controls
E103626
Use the information display controls to
adjust various system settings on your
vehicle. The information display shows
the system settings.
•Press the up or down arrow buttons to
scroll through the list.
•Press the right arrow button to enter a
submenu.
•Press the left arrow button to exit a
submenu.
•Press the OK button to choose and
confirm settings or messages.
System Check
Active warnings appear first. Press the up
or down arrow buttons to scroll through
the list.
Menu Structure
Note: Some menus may show features as
used in different models, so may appear
different to you on your vehicle.
Dial numberPhone
Redial
Phone book
Call History
Speed Dial
Text Messaging
BT device
Phone settings
Ford EcoMode
Bluetooth onSYNC-Settings
Set defaults
Master reset
Install on SYNC
System info
Voice settings
Unpair
SYNC-Apps
Route optionsNavigation
Map display
Assistance options
Personal data
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Information Displays
Reset all settings
Adaptive volumeAudio settings
Sound
Nav audio mixing
DSP settings
DSP equaliser
Traffic
News
Alt. frequency
RDS regional
Traction controlVehicle settings
Hill start assist
Alarm system
Power mirror
Indicator
Ambient light
Chimes
Auto time (GPS)Clock settings
Set time
Set date
Set time zone
24-hour mode
Measure unitDisplay settings
Language
Dimming
Create MyKeyMyKey
Traction control
ESC
Max Speed
Speed warning
MyKey Volume
limit
Information
Clear MyKeys
CLOCK
Type 1
To adjust the clock, switch the ignition on
and press buttons H or M on the
information and entertainment display as
necessary.
Type 2
Note: Use the information display to adjust
the clock. See General Information (page
84).
TRIP COMPUTER
E102759
Press the button to scroll through the
displays.
You can reset the trip odometer, average
fuel consumption and average speed.
1. Scroll to the required display.
2. Press and hold the button to reset the
trip computer.
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Information Displays
The Trip Computer Includes the
Following Information Displays
Trip Odometer
Records the distance traveled
on individual journeys.
Distance to Empty
E164638 E
Indicates the approximate
distance your vehicle will travel
on the fuel remaining in the tank.
The distance to empty displayed
may vary depending on driving
style and road conditions.
Average Fuel Consumption
E146275
Indicates the average fuel
consumption since the function
was last reset.
Instantaneous Fuel Consumption
Indicates the current fuel
consumption.
Average Speed
E146277
Indicates the average speed
since the function was last reset.
Distance Odometer
Records the total distance
traveled by your vehicle.
PERSONALIZED SETTINGS
Measure Units
To swap between imperial and metric
units, scroll to this display and press the
OK button.
Swapping between imperial and metric
units will affect the following displays:
•Distance to empty.
•Average fuel consumption.
•Instantaneous fuel consumption.
•Average speed.
Switching Chimes Off
To switch chimes off, scroll to this display
and press the OK button.
The following chimes can be switched off:
•Warning messages.
•Information messages.
INFORMATION MESSAGES
E103626
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Information Displays
Press the OK button to acknowledge and
remove some messages from the
information display. You need to confirm
certain messages before you can access
the menus. The information display will
automatically remove other messages
after a short period of time.
The message indicator
illuminates to supplement some
messages. The indicator is red
or amber depending on the severity of the
condition and it remains on until the
condition is resolved. A system-specific
symbol with a message indicator may
supplement some messages.
Note: Depending on vehicle options and
instrument cluster type fitted, not all of the
following information messages display or
are available. The information display may
abbreviate or shorten certain messages.
Airbag
Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
AmberAirbag fault Service now
Alarm
Action
Message Indic-
ator
Message
Displays when the alarm has been triggered
due to unauthorized entry.Amber
Alarm triggered Check
vehicle See Security (page 63).
Have your vehicle checked as soon as
possible.
-
Alarm system malfunc-
tion Service required
Anti-Lock Brake System
Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
Amber
ABS malfunction Service
now
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Information Displays
Engine Immobilizer
Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
Red
Immobiliser malfunction
Service now
Fuel System
ActionMessage Indic-
ator
Message
Displays if the fuel fill inlet did not fully
close.
-
Check Fuel Fill Inlet
See Refueling (page 118).
Refuel as soon as possible.-Fuel Level Low
Hill Start Assist
Action
Message Indic-
ator
Message
Displays when hill start assist is not avail-
able. Have your vehicle checked as soon
as possible.
Amber
Hill start assist not avail-
able
See Hill Start Assist (page 133).
Keyless Entry
Action
Message Indic-
ator
Message
Displays if the system cannot detect a valid
key.AmberKey not detected
See Keyless Entry (page 59).
Displays if the system cannot detect a valid
key.AmberKey outside car
See Keyless Entry (page 59).
Displays when the remote key battery
requires replacing.
Amber
Key Battery low Replace
soon
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Information Displays
Action
Message Indic-
ator
Message
See Remote Control (page 45).
Displays if you switch the ignition on
without starting the engine.Amber
Switch ignition off Press
ENGINE Start/Stop
button See Keyless Starting (page 111).
See Keyless Entry (page 59).-
Close trunk or use spare
key
Lighting
Action
Message Indic-
ator
Message
Displays if a direction indicator bulb fails.
-
Left Indicator malfunc-
tion Change bulb
See Changing a Bulb (page 203).
-
Right Indicator malfunc-
tion Change bulb
Maintenance
Action
Message Indic-
ator
Message
Displays if the brake fluid level is low or if
there is a brake system fault.
Red
Brake fluid level low
Service now See Brake Fluid Check (page 192).
Have your vehicle immediately checked.
Have your vehicle immediately checked.Red
Brake system fault Stop
safely
Have your vehicle checked as soon as
possible.
AmberEngine Fault Service Now
Displays when the engine oil life is depleted
and your vehicle requires an oil change.
-
Engine oil change due
Service required
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Information Displays
MyKey
Action
Message Indic-
ator
Message
Displays when a MyKey is in use and the
MyKey speed limit is reached.Amber
MyKey Vehicle at Top
Speed See MyKey™ (page 50).
Displays when MyKey is active.
-MyKey active Drive Safely See MyKey™ (page 50).
Displays when starting your vehicle, a
MyKey is in use and the MyKey speed limit
is on.
-
Speed Limited to {MyKey
limit ##0} km/h
See MyKey™ (page 50).
Displays when a MyKey is in use and the
MyKey speed limit is reached.-
MyKey Check speed Drive
safely See MyKey™ (page 50).
Displays when a MyKey is in use and your
vehicle speed approaches a preset speed
limit.
-
MyKey Vehicle near top
speed
See MyKey™ (page 50).
Displays when a MyKey is in use and seat-
belt reminder is activated.-
MyKey Buckle up to
unmute audio See MyKey™ (page 50).
Displays when a MyKey is in use and the
user tries to switch the parking aid system
off.
-
MyKey Park aid cannot
be deactivated
See MyKey™ (page 50).
Displays when a MyKey is in use and the
user tries to switch the stability control
system off.
-
MyKey ESC cannot be
deactivated
See MyKey™ (page 50).
Displays when a MyKey is in use and the
user tries to exceed 45% of the maximum
volume.
-MyKey Volume limit
See MyKey™ (page 50).
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Information Displays
Parking Brake
Action
Message Indic-
ator
Message
Displays if you have not released the
parking brake and your vehicle reaches
6 mph (10 km/h).
RedPark brake applied
AmberPark brake applied
If the warning message remains on after
you have released the parking brake, the
system has detected a fault that requires
service. Have your vehicle checked as soon
as possible.
See Parking Brake (page 133).
Sport Mode
Action
Message Indic-
ator
Message
Displays when you switch the system on.-Sport mode
Starting System
Action
Message Indic-
ator
Message
Displays when you start your vehicle as a
reminder to fully press the brake pedal.
-Press Brake to Start See Starting and Stopping the Engine
(page 110).
Displays when you start your vehicle as a
reminder to fully press the clutch pedal.
-Press clutch to start See Starting and Stopping the Engine
(page 110).
Displays when you start your vehicle as a
reminder to fully press the brake and clutch
pedals.-
Press brake and clutch to
start See Starting and Stopping the Engine
(page 110).
Displays if your vehicle fails to start.
-Cranking Time Exceeded See Starting and Stopping the Engine
(page 110).
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Information Displays
Steering System
Action
Message Indic-
ator
Message
You will continue to have full steering but
will need to exert greater force on the
steering wheel. Have your vehicle checked
as soon as possible.
Amber
Steering assist fault
Service required
Tire Pressure Monitoring System
Action
Message Indic-
ator
Message
Displays if the tire pressure in one or more
tires is below the correct pressure.
AmberCheck Tire Pressures See Tire Pressure Monitoring System
(page 235).
The system has detected a fault that
requires service. Have your vehicle checked
as soon as possible.
Amber
Tire press sys fault
Service required
Traction Control
ActionMessage Indic-
ator
Message
Displays when you switch the system off.-
Traction control off See Traction Control (page 135).
Transmission
Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
Red
Transmission Malfunc-
tion Service Now
The transmission is overheating and needs
to cool. Stop your vehicle as soon as it is
safe to do so, switch the engine off and
allow the transmission to cool.
Red
Transmission Over
Temperature Stop Safely
Displays as a reminder to shift into park (P).-Transmission Not in Park
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Information Displays
Action
Message Indic-
ator
Message
Displays when your vehicle is ready to drive.-Transmission ready
Press the brake pedal to unlock the trans-
mission.-
Press brake to unlock
gearshift lever See Automatic Transmission (page 127).
Displays when the transmission selector
lever unlocks.-Gearshift Lever Unlocked
See Automatic Transmission (page 127).
Vehicle Settings
ActionMessage Indic-
ator
Message
Your vehicle is in transport mode. Some
features on your vehicle are not available.
Have your vehicle checked as soon as
possible.
-Transport Mode Contact
Dealer
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Information Displays
MANUAL CLIMATE CONTROL
ABC D
FE
E158234
Fan speed control: Adjust the
volume of air circulated in the
vehicle.
A
Air distribution control: Adjust
the control to turn airflow from
the windshield, instrument
panel, or footwell vents on or off.
B
Recirculated air: Press the
button to switch between
outside air and recirculated air.
The air currently in the passenger
compartment recirculates. This
can reduce the time needed to
cool the interior and reduce
unwanted odors from entering
your vehicle.
C
Temperature control: Controls
the temperature of the air
circulated in your vehicle.
D
Heated rear window: Press the
button to switch the heated rear
window on and off.
E
A/C: Press the button to switch
the air conditioning on or off. Air
conditioning cools your vehicle
using outside air. To improve the
time to reach a comfortable
temperature in hot weather,
drive with the windows open
until you feel cold air through the
air vents.
F
AUTOMATIC CLIMATE CONTROL (If Equipped)
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Climate Control
E158263
Fan speed: Adjust the volume
of air circulated in the vehicle.
A
Air distribution control: Adjust
the control to turn airflow from
the windshield, instrument
panel, or footwell vents on or off.
You can distribute air through
any combination of these vents.
B
MAX Defrost: Press the button
to switch on defrost. Outside air
flows through the windshield
vents, air conditioning
automatically turns on, and fan
automatically adjusts to the
C
highest speed. You can also use
this setting to defrost and clear
the windshield of a thin covering
of ice. The heated rear window
also automatically turns on
when you select maximum
defrost.
MAX A/C: Press the button to
maximize cooling. Recirculated
air flows through the instrument
panel vents, air conditioning
automatically turns on, and the
fan automatically adjusts to the
highest speed.
D
Temperature control: Controls
the temperature of the air
circulated in your vehicle.
E
A/C: Press the button to switch
the air conditioning on or off. Air
conditioning cools your vehicle
using outside air. To improve the
time to reach a comfortable
temperature in hot weather,
drive with the windows open
until you feel cold air through the
air vents.
F
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Climate Control
Recirculated air: Press the
button to switch between
outside air and recirculated air.
The air currently in the passenger
compartment recirculates. This
can reduce the time needed to
cool the interior and reduce
unwanted odors from entering
your vehicle.
G
Note: Recirculated air may also
turn on and off automatically in
instrument panel or instrument
panel and floor airflow modes
during hot weather to improve
cooling efficiency.
OFF: Press the button to switch
the system on and off. When the
system is off, it prevents outside
air from entering the vehicle.
H
Heated rear window: Press the
button to switch the heated rear
window on and off.
I
AUTO: Press the button to
switch on automatic operation.
Select the desired temperature
using the temperature control.
The system adjusts fan speed,
air distribution, air conditioning
operation, and selects outside
air or recirculated air to heat or
cool the vehicle in order to
maintain the desired
temperature.
J
Temperature Control
E148690
You can set the temperature between 61°F
(16°C) and 82°F (28°C). In position low,
the system switches to permanent cooling.
In position high, the system switches to
permanent heating.
Note: If you select either position low or
high, the system will not regulate a stable
temperature.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
WARNING: Prolonged use of
recirculated air may cause the windows to
fog up. If the windows fog up, follow the
settings for demisting the windshield.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
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Climate Control
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Manual Climate Control
Note: To reduce fogging of the windshield
during humid weather, adjust the air
distribution control to the windshield air
vents position.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is
not necessary. The system automatically
adjusts to heat or cool the interior to your
selected temperature as quickly as possible.
For the system to function efficiently, the
instrument panel and side air vents should
be fully open.
Note: At low ambient temperatures with
AUTO selected, the air stream is directed
toward the windshield and side windows
for as long as the engine remains cold.
Note: When the system is switched off,
outside air is prevented from entering your
vehicle.
Note: When you select AUTO mode and
the interior and exterior temperatures are
high, the system automatically selects
recirculated air to maximize cooling of the
interior. When the desired air temperature
is reached, the system automatically selects
outside air.
Note: When you select windshield
defrosting and defogging, the instrument
panel and footwell level functions
automatically switch off and air conditioning
switches on. Outside air flows into your
vehicle.
Heating the Interior Quickly
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Press the AUTO button.Adjust the fan speed to the highest
setting.
1
Adjust the temperature control to the
full heat position.
Adjust the temperature control to the
highest setting.
2
Adjust the air distribution control to the
footwell air vents position.
3
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Climate Control
Recommended Settings for Heating
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Press the AUTO button.Adjust the fan speed to the second
setting.
1
Adjust the temperature control to the
desired setting.
Adjust the temperature control to the
desired setting.
2
Adjust the air distribution control to the
footwell and windshield air vents posi-
tion.
3
Cooling the Interior Quickly
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Press the MAX A/C button.Adjust the fan speed to the highest
setting.
1
Adjust the temperature control setting
to MAX A/C.
2
Adjust the air distribution control to the
instrument panel air vents position.
3
Recommended Settings for Cooling
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Press the AUTO button.Adjust the fan speed to the second
setting.
1
Adjust the temperature control to the
desired setting.
Adjust the temperature control to the
desired setting.
2
Adjust the air distribution control to the
instrument panel air vents position.
3
Press the A/C button.4
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Climate Control
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Apply the parking brake.Apply the parking brake.1
Move the transmission selector lever to
position P or neutral.
Move the transmission selector lever to
position P or neutral.
2
Press the AUTO button.Adjust the temperature control to the
MAX A/C position.
3
Adjust the temperature control to the
desired setting.
Adjust the fan speed to the highest
setting.
4
Side Window Defogging in Cold Weather
Vehicles With Automatic Climate ControlVehicles With Manual Climate Control
Press the MAX defrost button.Adjust the fan speed to the highest
setting.
1
Adjust the temperature control to the
highest setting.
2
Adjust the air distribution control to the
windshield position.
3
Press the A/C button.4
Maximum Cooling Performance in
Instrument Panel or Instrument
Panel and Footwell Positions
1. Adjust the temperature control to the
lowest setting.
2. Press the A/C and recirculated air
buttons.
3. Adjust the fan speed to the highest
setting initially and then adjust it to suit
the desired comfort level.
HEATED WINDOWS AND
MIRRORS
Heated Windows
Note: Make sure the engine is running
before operating the heated windows.
Heated Rear Window
E72507
Press the button to clear the rear
window of thin ice and fog.
The heated rear window turns
off after a short period of time. Start the
engine before you switch the heated rear
window on.
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Climate Control
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle Warranty may not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the center
console.
The particulate filtration system reduces
the concentration of airborne particles
such as dust, spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
The particulate filtration system gives you
and your passengers the following
benefits:
•It improves your driving comfort by
reducing particle concentration.
•It improves the interior compartment
cleanliness.
•It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 389).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START (If Equipped)
When you remote start your vehicle using
a Ford Original Accessory remote start
system, the engine shuts down if you do
any of the following:
•Unlock your vehicle and open any door.
•Insert the key in the ignition.
•Press the brake pedal.
For more information, refer to the separate
Vehicle Security and Remote Start
Systems Owner’s Manual provided with
your vehicle or contact an authorized
dealer.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNING: Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of a
collision.
WARNING: Always sit upright
against your seatback with your feet on
the floor.
WARNING: Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash.
E68595
When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
•Sit in an upright position with the base
of your spine as far back as possible.
•Do not recline the seat backrest more
than 30°.
•Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
•Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
•Hold the steering wheel with your arms
slightly bent.
•Bend your legs slightly so that you can
press the pedals fully.
•Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNING: Fully adjust the head
restraint before you sit in or operate your
vehicle. This will help minimize the risk of
neck injury in the event of a crash. Do not
adjust the head restraint when your vehicle
is moving.
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Seats
WARNING: The head restraint is a
safety device. Whenever possible it should
be installed and properly adjusted when
the seat is occupied. Failure to adjust the
head restraint properly could reduce its
effectiveness during certain impacts.
WARNING: Install the head restraint
properly to help minimize the risk of neck
injury in the event of a crash.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat head restraint
E138642
Rear seat outboard head restraints
E138643
Rear seat center head restraint
E138645
The head restraints consist of:
Energy absorbing head restraint.A
Steel stems.B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Tilt button.E
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
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Seats
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Folding the Head Restraint
1. Press and hold button E.
2. Pull the head restraint back up to reset.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
MANUAL SEATS
WARNING: Do not adjust the driver
seat when your vehicle is moving.
Moving the Seat Backward and
Forward
WARNING: Rock the seat backward
and forward after releasing the lever to
make sure that it is fully engaged in its
catch. A seat which is not fully engaged in
its catch could move when your vehicle is
moving. This may result in the loss of
control of your vehicle, serious personal
injury or death.
E147926
Adjusting the Lumbar Support (If
Equipped)
E142199
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Seats
Adjusting the Height of the Driver
Seat
E70730
Recline Adjustment
E70731
REAR SEATS
Folding the Seatback
WARNING: When folding the
seatback down, take care not to get your
hands caught between the seatback and
the frame, catches or mechanism. Failure
to take care may result in personal injury.
Note: Fully lower the head restraints. Your
vehicle may have folding rear head
restraints. Fold these before you fold the
seatback. See Head Restraints (page 101).
E156656
2
11
1. Press the unlock buttons down and
hold them there.
2. Push the seatback forward.
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Seats
E165362
3. Stow the safety belt in the belt
stowage clip. This prevents the safety
belt from getting caught in the seat
latch.
Note: Do not attempt to fold the rear seat
cushion forward.
Unfolding the Seatback
WARNING: When unfolding the
seatback up, take care not to get your
hands caught between the seatback and
the frame, catches or mechanism. Failure
to take care may result in personal injury.
WARNING: Make sure that any cargo
or objects are not trapped behind the
seatback. Make sure the safety belts are
not trapped in any way when unfolding the
seatback up. Failure of an occupant to be
able to use a trapped safety belt increases
the risk of serious personal injury or death.
WARNING: Make sure that the
seatback is fully engaged in its catch. A
seatback which is not fully engaged in its
catch could move in the event of an
accident. This may result in serious
personal injury or death.
HEATED SEATS
WARNING: People who are unable
to feel pain to their skin because of
advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol or
drug use, exhaustion or other physical
conditions, must exercise extreme care
when using the heated seat. The heated
seat may cause burns even at low
temperatures, especially if used for long
periods of time. An overheated seat may
cause serious personal injury.
WARNING: Do not place anything
on the seat that insulates against heat, for
example; blankets or cushions. This may
cause the heated seat to overheat. An
overheated seat may cause serious
personal injury.
WARNING: Do not puncture the seat
with any sharp objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
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Seats
WARNING: Do not place heavy
objects on the seat. This may damage the
heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
WARNING: Do not use the seat
heater if any liquid is spilled on the seat.
This may damage the heating element
which may cause the heated seat to
overheat. Allow the seat to dry thoroughly
before reusing the seat heater. An
overheated seat may cause serious
personal injury.
Note: The heated seats include both a
heated seat cushion and heated seatback.
E156657
Press the required switch to turn
the seat heating on. The lamp
inside the switch will illuminate.
Press the switch again to turn the seat
heating off.
The seat heaters will only turn on with the
ignition turned on.
Note: You should avoid using the seat
heaters unless the engine is running. Using
the seat heaters without the engine running
could drain your vehicle battery.
The heated seat will remain turned on until
either the heated seat switch or the ignition
is turned off.
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Seats
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
WARNING: Incorrect use of the
power points can cause damage not
covered by the vehicle warranty, and can
result in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition
on.
Note: Do not insert objects other than an
accessory plug into the power point. This
will damage the outlet and blow the fuse.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Do not use a power point for
operating a cigar lighter.
Note: Always keep the power point caps
closed when not in use.
Note: Using the auxiliary power point to
charge a USB device could result in audio
system interference.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
•Do not use the power point longer than
necessary when the vehicle is not
running.
•Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Location
Power points may be in the following
locations:
•On the center console.
•On the rear of the center console.
CIGAR LIGHTER (If Equipped)
WARNING: Do not plug optional
electrical accessories into the cigar lighter
socket. Incorrect use of the cigar lighter
can cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
E103382
Press the element in to use the cigar
lighter. It pops out after a short period of
time.
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Auxiliary Power Points
Do not hold the cigar lighter element
pressed in.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: If you use the socket when the engine
is not running, the battery may run out of
charge.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
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Auxiliary Power Points
CENTER CONSOLE
Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
E205442
Card holder or auxiliary power
point.
A
110 volt auxiliary power point.B
Cup holders.C
Storage compartment with two
USB ports.
D
OVERHEAD CONSOLE
E131605
Press near the rear edge of the door to
open it.
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Storage Compartments
GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage.
WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire.
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic. Always
open the garage door before you start the
engine.
WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
E180794
A (off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
Note: To switch the engine off when your
vehicle is moving, move the transmission
selector lever to position N. Use the brakes
to bring the vehicle to a safe stop. After your
vehicle has stopped, switch the engine off
and move the transmission selector lever to
position P. Turn the key to position A or B.
B (accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
C (on) - All electrical circuits operational.
Warning lamps and indicators illuminate.
D (start) - cranks the engine. Release the
key as soon as the engine starts.
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Starting and Stopping the Engine
KEYLESS STARTING (If Equipped)
WARNING: The system may not
function if the key is close to metal objects
or electronic devices such as cell phones.
Note: The ignition will automatically switch
off when you leave your vehicle unattended.
This is to prevent your vehicle battery
running out of charge.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine.
Ignition On
Press the START button once. It is located
on the instrument panel near the steering
wheel. All electrical circuits and
accessories are operational and the
warning lamps and indicators will
illuminate.
E142555
Starting with Manual
Transmission
Note: Releasing the clutch pedal while the
engine is starting will stop the engine
cranking and return to ignition on.
1. Fully depress the clutch pedal.
2. Briefly press the button.
Starting with Automatic
Transmission
Note: Releasing the brake pedal while the
engine is starting will stop the engine
cranking and return to ignition on.
1. Move the transmission selector lever
to position P or N.
2. Fully depress the brake pedal.
3. Briefly press the button.
Failure to Start
All Vehicles
The system will not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do
the following.
E99666
1. Hold the key next to the steering
column exactly as shown.
2. With the key in this position you can
use the button to switch the ignition on
and start your engine.
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Starting and Stopping the Engine
Manual Transmission
Note: Releasing the clutch pedal while the
engine is starting will stop the engine
cranking and return to ignition on. A
message will be shown in the display.
If the engine does not crank when the
clutch pedal has been fully depressed and
the button is pressed:
1. Fully depress both the clutch and brake
pedals.
2. Press the button until the engine starts.
Stopping the Engine with Your
Vehicle Stationary
Note: The ignition, all electrical circuits
warning lamps and indicators will be
switched off.
Manual Transmission
Briefly press the button.
Automatic Transmission
1. Move the transmission selector lever
to position P.
2. Press the button.
Stopping the Engine When Your
Vehicle is Moving
WARNING: Switching off the engine
when the vehicle is still moving will result
in a loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. With the ignition switched
off some electrical circuits, warning lamps
and indicators may also be off.
1. Press and hold the button for at least
one second or press it three times
within two seconds.
2. Move the transmission selector lever
to position N and use the brakes to
bring your vehicle to a safe stop.
3. When your vehicle has stopped, move
the transmission selector lever to
position P or N and switch the ignition
off.
STARTING A GASOLINE
ENGINE
Note: You can only operate the starter for
a limited period, for example 10 seconds.
The number of start attempts is limited to
approximately six. If you exceed this limit,
the system does not allow you to try again
until some time has elapsed, for example
30 minutes.
When you start the engine, the idle speed
increases, this helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer.
Before starting the engine, check the
following:
•Make sure all occupants have fastened
their seatbelts.
•Make sure the headlamps and
electrical accessories are off.
•Make sure to set the parking brake.
•Move the transmission selector lever
to position P (automatic transmission)
or neutral (manual transmission).
Cold or Hot Engine
Vehicles with Manual Transmission
Note: Do not touch the accelerator pedal.
Note: Releasing the clutch pedal while the
engine is starting stops the engine cranking
and returns the ignition to on.
1. Fully depress the clutch pedal.
2. Start the engine.
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Starting and Stopping the Engine
Vehicles with Automatic Transmission
Note: Do not touch the accelerator pedal.
1. Move the transmission selector lever
to position P or N.
2. Start the engine.
All Vehicles
If the engine does not start within 10
seconds, wait for a short period and try
again.
If the engine does not start after three
attempts, wait 10 seconds and follow the
flooded engine procedure.
If you have difficulty starting the engine
when the temperature is below 9°F
(-13°C), press the accelerator pedal to the
mid-way point of its travel and try again.
Flooded Engine
Vehicles with Manual Transmission
1. Fully depress the clutch pedal.
2. Fully depress the accelerator pedal and
hold it there.
3. Start the engine.
Vehicles with Automatic Transmission
1. Move the transmission selector lever
to position P or N.
2. Fully depress the accelerator pedal and
hold it there.
3. Start the engine.
All Vehicles
If the engine does not start, repeat the cold
or hot engine procedure.
Engine Idle Speed after Starting
The speed at which the engine idles
immediately after starting minimizes
vehicle emissions and maximizes cabin
comfort and fuel economy.
The idle speed varies depending on certain
factors. These include vehicle component
and ambient temperatures as well as
electrical and climate system demands.
Failure to Start
Vehicles with Manual Transmission
If the engine does not start after you fully
press the clutch pedal and turn the key to
the start position, do the following:
1. Fully press the clutch and brake pedals.
2. Turn the key to the start position until
the engine starts.
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the engine
off when it is running at high speed. If you
do, the turbocharger will continue running
after the engine oil pressure has dropped
to zero. This will lead to premature
turbocharger bearing wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER (If
Equipped)
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal injury.
WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.
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Starting and Stopping the Engine
WARNING: Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block heater.
This could damage the power cable and
may cause an electrical short resulting in
fire, injury and property damage.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
•Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
•Use as short an extension cord as
possible.
•Do not use multiple extension cords.
•Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
•Make sure your vehicle is parked in a
clean area, clear of combustibles.
•Make sure the heater, heater cord and
extension cord are firmly connected.
•Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
•Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
•Make sure the heater system is
checked for proper operation before
winter.
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the heater longer than three hours
does not improve system performance and
unnecessarily uses electricity.
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Starting and Stopping the Engine
SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire.
WARNING: The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
WARNING: Fuels can cause serious
injury or death if misused or mishandled.
WARNING: Fuel may contain
benzene, which is a cancer-causing agent.
WARNING: When refueling always
shut the engine off and never allow sparks
or open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
Follow these guidelines when refueling:
•Extinguish all smoking materials and
any open flames before refueling your
vehicle.
•Always switch the engine off before
refueling.
•Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
•Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses (if worn), flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
•Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
•Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
FUEL QUALITY
Choosing the Right Fuel
E161513
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
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Fuel and Refueling
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 155).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
•Diesel fuel.
•Fuels containing kerosene or paraffin.
•Fuel containing more than 15% ethanol
or E85 fuel.
•Fuels containing methanol.
•Fuels containing metallic-based
additives, including manganese-based
compounds.
•Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
•Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the spare wheel
storage tray.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
If your vehicle runs out of fuel:
•Add a minimum of 1.3 gal (5 L) of fuel
to restart the engine.
•You may need to switch the ignition
from off to on several times after
refueling to allow the fuel system to
pump the fuel from the tank to the
engine. When restarting, cranking time
takes a few seconds longer than
normal.
Note: If your vehicle is on a steep slope,
more fuel may be required.
Filling a Portable Fuel Container
WARNING: Flow of fuel through a
fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
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Fuel and Refueling
Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
•Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
•Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
•Keep the fuel pump nozzle in contact
with the fuel container when filling it.
•Do not use a device that holds the fuel
pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel
Container
WARNING: Do not insert the nozzle
of a fuel container or an aftermarket funnel
into the fuel filler neck. This may damage
the fuel system filler neck or its seal and
cause fuel to run onto the ground.
WARNING: Do not try to pry open or
push open the capless fuel system with
foreign objects. This could damage the fuel
system and its seal and cause injury to you
or others.
WARNING: Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See Fuel Filler
Funnel Location (page 116).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it.
When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2. Fully insert the fuel filler funnel into the
fuel filler inlet.
E157452
3. Add fuel to your vehicle from the fuel
container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it
back in your vehicle or correctly dispose
of it.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
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Fuel and Refueling
REFUELING
Refueling System Overview
E267248
B
C
A
Fuel filler door.A
Fuel tank filler valve.B
Fuel tank filler pipe.C
Your vehicle does not have a fuel tank filler
cap.
E206911
A B
C D
Left-hand side. To open the fuel
filler door, press the center rear
edge of the fuel filler door and
then release.
A
Right-hand side. To open the
fuel filler door, press the center
rear edge of the fuel filler door
and then release.
B
Left-hand side. Pull the rear of
the fuel filler door to open it.
C
Right-hand side. Pull the rear of
the fuel filler door to open it.
D
Refueling Your Vehicle
WARNING: When refueling always
shut the engine off and never allow sparks
or open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes.
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Fuel and Refueling
WARNING: The fuel system may be
under pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
WARNING: Do not pry open the fuel
tank filler valve. This could damage the
fuel system. Failure to follow this
instruction could result in fire, personal
injury or death.
WARNING: Do not remove the fuel
pump nozzle from its fully inserted position
when refueling.
WARNING: Stop refueling when the
fuel pump nozzle automatically shuts off
for the first time. Failure to follow this will
fill the expansion space in the fuel tank and
could lead to fuel overflowing.
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire.
WARNING: Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
1. Fully open the fuel filler door.
2. Select the correct fuel pump nozzle for
your vehicle.
E139202
A
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe.
E139203
A
B
4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.
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Fuel and Refueling
E206912
A B
5. Operate the fuel pump nozzle within
the area shown.
E119081
6. When you finish refueling slightly raise
the fuel pump nozzle and slowly
remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display.
Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel tank filler valve for any
debris that may be restricting its
movement.
6. Remove any debris from the fuel tank
filler valve.
7. Fully insert a fuel pump nozzle or the
fuel filler funnel provided with your
vehicle into the fuel filler pipe. See
Fuel Filler Funnel Location (page
116). This action should dislodge any
debris that may be preventing the fuel
tank filler valve from fully closing.
8. Remove the fuel pump nozzle or fuel
filler funnel from the fuel filler pipe.
9. Fully close the fuel filler door.
Note: The message may not immediately
reset. If the message continues to appear
and a warning lamp illuminates, have your
vehicle checked as soon as possible.
FUEL CONSUMPTION
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.
Note: The amount of fuel in the empty
reserve varies and should not be relied upon
to increase driving range.
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Fuel and Refueling
Filling the Fuel Tank
For consistent results when refueling:
•Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
•Use the same fill rate
(low-medium-high) each time the tank
is filled.
•Allow no more than one automatic
shut-off when refueling.
Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the
first 1,000 mi (1,600 km) of driving (this is
your engine’s break-in period). A more
accurate measurement is obtained after
2,000 mi (3,200 km) to 3,000 mi
(4,800 km). Also, fuel expense, frequency
of fill ups or fuel gauge readings are not
accurate ways to measure fuel economy.
1. Fill the fuel tank completely and record
the initial odometer reading.
2. Each time you fill the fuel tank, record
the amount of fuel added.
3. After at least three fill ups, fill the fuel
tank and record the current odometer
reading.
4. Subtract your initial odometer reading
from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of your
vehicle's fuel economy under current
driving conditions. Keeping records during
summer and winter will show how
temperature impacts fuel economy.
Conditions
•Heavily loading your vehicle reduces
fuel economy.
•Carrying unnecessary weight in your
vehicle may reduce fuel economy.
•Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
•Using fuel blended with alcohol may
lower fuel economy.
•Fuel economy may decrease with lower
temperatures.
•Fuel economy may decrease when
driving short distances.
•You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
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Fuel and Refueling
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•Removal or rendering inoperative by
any person other than for purposes of
maintenance.
•Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
•The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
•Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
•Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
•A plugged or disconnected air inlet
system hose.
•A plugged engine air filter element.
•Water in the fuel filter and water
separator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to loose
connections.
•An open or pinched sensor hose.
•Incorrect engine oil level.
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Engine Emission Control
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or drive
your vehicle on dry grass or other dry
ground cover. The emission system heats
up the engine compartment and exhaust
system, creating the risk of fire.
WARNING: The normal operating
temperature of the exhaust system is very
high. Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off.
WARNING: Exhaust leaks may result
in entry of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•Do not crank the engine for more than
10 seconds at a time.
•Do not run the engine with a spark plug
lead disconnected.
•Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 162).
•Use only the specified fuel listed.
•Do not switch the ignition off when your
vehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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Engine Emission Control
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle.
When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are:
1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the
fuel—the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed
properly. See Refueling (page 118).
4. Driving through deep water—the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration.
If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Engine Emission Control
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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Engine Emission Control
MANUAL TRANSMISSION
Do not drive with your hand resting on the
gearshift lever or use the gearshift lever to
hang or support objects.
Note: This can cause damage to the
transmission not covered by the vehicle
warranty.
Using the Clutch
Note: Failure to fully depress the clutch
pedal to the floor may cause increased shift
efforts, prematurely wear transmission
components or damage the transmission.
Note: Do not drive with your foot resting
on the clutch pedal or use the clutch pedal
to hold your vehicle at a standstill while
waiting on a hill. These actions will reduce
the life of the clutch and could nullify a
clutch warranty claim.
E157512
Manual transmission vehicles have a
starter interlock that prevents cranking the
engine unless the clutch pedal is fully
depressed.
Starting Your Vehicle
WARNING: Use a floor mat designed
to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
WARNING: Secure the floor mat to
both retention devices so that it cannot
slip out of position and interfere with the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
1. Make sure the parking brake is fully set
and shift the gearshift lever to the
neutral position.
2. Fully depress the clutch pedal then
start the engine.
3. Press the brake pedal and shift the
gearshift lever to first or reverse gear.
4. Release the parking brake and slowly
release the clutch pedal while slowly
pressing on the accelerator.
During each shift, make sure you fully
depress the clutch pedal.
Recommended Shift Speeds
Note: Do not shift the gearshift lever to first
gear when your vehicle is moving faster than
15 mph (24 km/h). This will damage the
clutch.
We recommend you change gear
according to the following guide to achieve
the best fuel economy for your vehicle.
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Transmission
1.0L EcoBoost
Recommended shift
speed mph ( km/h)
Shift
ToFrom
15 (24)21
25 (40)32
40 (64)43
45 (72)54
1.6L TiVCT
Recommended shift
speed mph ( km/h)
Shift
ToFrom
13 (21)21
25 (40)32
33 (53)43
44 (71)54
Reverse
Note: Do not shift the gearshift lever to
reverse gear when your vehicle is moving.
This can cause damage to the transmission.
1. Fully depress the clutch pedal to
disengage clutch.
2. Shift the gearshift lever to the reverse
position.
If reverse gear is not fully engaged, press
the clutch pedal down and shift the
gearshift lever to the neutral position.
Release the clutch pedal for a moment,
depress the clutch again and shift the
gearshift lever to reverse.
Parking Your Vehicle
WARNING: Always set the parking
brake fully and make sure you shift the
gearshift lever to first gear. Switch the
ignition off and remove the key whenever
you leave your vehicle.
To park your vehicle:
1. Press the brake pedal and shift the
gearshift lever to the neutral position.
2. Fully apply the parking brake and
switch the ignition off.
3. Hold the clutch pedal down, and shift
the gearshift lever to first gear.
AUTOMATIC TRANSMISSION
WARNING: Always set the parking
brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the
off position and remove the key whenever
you leave your vehicle.
WARNING: Do not apply the brake
and accelerator pedals simultaneously for
more than three seconds as this limits
engine rpm and labors the transmission.
This may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note: When you switch the ignition off, the
transmission will carry out a series of checks.
You may hear slight clicking sounds. This is
normal.
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Transmission
We have designed your vehicle to improve
fuel economy by reducing fuel usage
compared to a traditional torque converter
automatic transmission. When you take
your foot off the accelerator pedal and
your vehicle begins to slow down, this can
feel like a light to medium braking
sensation.
Selector Lever Positions
WARNING: You must press the
brake pedal to apply the brakes before
moving the transmission selector lever.
Failure to keep the brakes applied until you
are ready to move off may lead to an
accident or injury.
E161746
ParkP
ReverseR
NeutralN
DriveD
Sport mode or manual shiftingS
Manual shift up+
Manual shift down-
Press the button on the front of the
transmission selector lever to change to
each position.
The transmission selector lever position
will be shown in the information display.
P (Park)
WARNING: You must only select P
when your vehicle is stationary. Selecting
P when your vehicle is moving will damage
the transmission and may lead to an
accident or injury.
WARNING: You must move the
transmission selector lever to position P
and fully apply the parking brake before
you leave your vehicle. Failure to leave your
vehicle securely parked may lead to an
accident or injury.
Your vehicle will not move while the
transmission selector lever is in P. You can
start the engine with the transmission
selector lever in this position.
Note: An audible warning will sound if you
open the driver's door and you have not
moved the transmission selector lever to
park.
R (Reverse)
WARNING: You must only select R
when your vehicle is stationary and the
engine is at idle speed. Selecting R when
your vehicle is moving or at a high engine
speed will damage the transmission or
lead to an accident or injury.
With the transmission selector lever in R,
power is transmitted to the drive wheels
to allow your vehicle to move backward.
You cannot start the engine with the
transmission selector lever in this position.
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Transmission
Note: Always come to a complete stop
before shifting the transmission selector
lever out of reverse.
N (Neutral)
With the transmission selector lever in N,
power is not transmitted to the drive
wheels and the transmission is not locked,
it is possible your vehicle will move if the
brakes are not applied. You can start the
engine with the transmission selector lever
in this position.
D (Drive)
With the transmission selector lever in D,
your vehicle will shift automatically
through the forward gears. You cannot
start the engine with the transmission
selector lever in this position.
The transmission will select the
appropriate gear for optimum vehicle
performance and economy based on
ambient temperature, road gradient,
vehicle load, speed and your driving style.
When you use Drive mode it provides a
downshift function. See Downshift in this
section.
Note: A shift will occur only when your
vehicle and engine speeds are appropriate.
Sport Mode and Manual Shifting
Sport Mode
With the transmission selector lever in S,
gears are selected quicker and at higher
engine speeds. You cannot start the engine
with the transmission selector lever in this
position.
Sport mode will remain on until you either
shift manually up or down the gears using
the + or - buttons on the side of the
transmission selector lever or you move
the transmission selector lever to drive.
When you use Sport mode it provides a
downshift function. See Downshift in this
section.
Manual Shifting
WARNING: Do not permanently hold
the + or - buttons in. This may damage the
transmission and may lead to an accident
or injury.
Press the + button to shift up and the -
button to shift down.
Gears may be skipped by pressing the + or
- buttons repeatedly at short intervals.
We recommend you upshift according to
the following guide to achieve the best fuel
economy for your vehicle.
Recommended
Speed
Shift From
15 mph (24 km/h)1 - 2
25 mph (40 km/h)2 - 3
40 mph (64 km/h)3 - 4
45 mph (72 km/h)4 - 5
50 mph (80 km/h)5 - 6
Manual mode also provides a downshift
function. See Downshift in this section.
Note: The transmission will automatically
upshift if the engine speed is too high or
downshift if the engine speed is too low.
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Transmission
Hints on Driving with an Automatic
Transmission
WARNING: Do not apply the brake
and accelerator pedals simultaneously for
more than three seconds as this limits
engine rpm and labors the transmission.
This may make it difficult to maintain
speeds in traffic and lead to an accident
or injury.
WARNING: Do not idle the engine
for long periods of time in D with the
brakes applied. This could damage the
transmission and may lead to an accident
or injury.
Note: The system carries out a series of
checks when you switch the ignition on and
off. You may hear clicking sounds. This is
normal.
Moving off
1. Press the brake pedal to apply the
brakes.
2. Move the transmission selector lever
to R,D or S.
3. Release the parking brake.
4. Release the brake pedal and press the
accelerator pedal.
Stopping
1. Release the accelerator pedal and
press the brake pedal.
2. Apply the parking brake.
3. Move the transmission selector lever
to N or P.
Downshift
Press the accelerator pedal fully with the
transmission selector lever in either D,S
mode or manual shifting position to select
a lower gear for optimum performance.
Release the accelerator pedal when you
no longer require downshift.
If Your Vehicle Gets Stuck In Mud or
Snow
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
D and R, stopping between shifts in a
steady pattern. Press the accelerator
lightly in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature as
this can damage the transmission.
Note: Do not rock your vehicle for more
than a minute as this can damage the
transmission or the tires and the engine may
overheat.
Emergency Park Position Release
Lever
WARNING: Do not drive your vehicle
until you verify that the brake lamps are
working. Failure to adhere to warning
indicators may lead to an accident or injury.
WARNING: If you release the parking
brake and the brake warning lamp remains
illuminated the brakes may not be working
correctly. Have your vehicle checked by an
authorized dealer as soon as possible.
Failure to adhere to warning lamps and
indicators may lead to an accident or injury.
Use the emergency P position release lever
to move the transmission selector lever
from the P position in the event of a
malfunction or if your vehicle battery has
no charge.
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Transmission
E142193 3 2
1. Apply the parking brake and switch the
ignition off before carrying out this
procedure.
2. Remove the retaining screw.
3. Remove the center console side panel.
E142214
4
4. Press the brake pedal. Using a suitable
tool rotate the lever forward while
pulling the transmission selector lever
out of the P position.
Note: The emergency P position release
lever is pink.
Note: See an authorized dealer as soon as
possible if you use procedure.
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Transmission
GENERAL INFORMATION
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 217).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, the brake lamps
could flash during heavy braking. Following
this, the hazard lights could also flash when
your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow your vehicle and reduce engine
power. If you experience this condition,
apply the brakes and bring your vehicle to
a safe stop. Move the transmission to park
(P), switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have your
vehicle towed to the nearest authorized
dealer.
Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations
Anti-Lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
E138644
It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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Brakes
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
•You drive too closely to the vehicle in
front of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE
Vehicles With Automatic
Transmission
WARNING: Always set the parking
brake fully and leave your vehicle with the
transmission selector lever in position P.
Note: If you park your vehicle on a hill and
facing uphill move the transmission selector
lever to position P and turn the steering
wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill move the transmission
selector lever to position P and turn the
steering wheel toward the curb.
Vehicles With Manual
Transmission
WARNING: Always set the parking
brake fully.
Note: If you park your vehicle on a hill and
facing uphill select first gear and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill select reverse gear and turn
the steering wheel toward the curb.
All Vehicles
Note: Do not press the release button while
pulling the lever up.
To apply the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the
lever down.
HILL START ASSIST (If Equipped)
WARNING: The system does not
replace the parking brake. When you leave
your vehicle, always apply the parking
brake and shift the transmission into park
(P) for automatic transmission or first gear
for manual transmission.
WARNING: You must remain in your
vehicle when the system turns on. At all
times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death.
WARNING: The system turns off if
there is a malfunction or if you excessively
rev the engine.
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Brakes
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system activates, your vehicle
remains stationary on a slope for a few
seconds after you release the brake pedal.
This allows you time to move your foot
from the brake to the accelerator pedal.
The brakes release when the engine has
developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note: There is no warning lamp to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill.
2. The system activates if the sensors
detect that your vehicle is on a slope.
3. When you remove your foot from the
brake pedal, your vehicle remains on
the slope without rolling away for a few
seconds. This hold time increases if you
are in the process of driving off.
4. Pull away in the normal manner.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
The system turns on when you switch the
ignition on and you cannot switch the
system off.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING: The stability and traction
control light illuminates steadily if the
system detects a failure. Make sure you
did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead to
an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status.
You can switch the system off by either
using the information display controls or
the switch.
Using the Information Display
Controls
You can switch this feature off or on in the
information display. See General
Information (page 84).
Using a Switch (If Equipped)
Use the traction control switch on the
instrument panel to switch the system off
or on.
System Indicator Lights and
Messages
E138639
The stability and traction control
light:
•Temporarily illuminates on engine
start-up.
•Flashes when a driving condition
activates either of the systems.
•Illuminates if a problem occurs in either
of the systems.
E130458
The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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Traction Control
PRINCIPLE OF OPERATION
Electronic Stability Program
WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. Failure to drive
with due care and attention could lead to
loss of vehicle control.
WARNING: Vehicle modifications
involving braking system, aftermarket roof
racks, suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of the
vehicle and may adversely affect the
performance of the AdvanceTrac system.
In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING: Remember that even
advanced technology cannot defy the laws
of physics. It’s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN.
E72903
AA
A
B
B
B
B
Without Advance TracA
With Advance TracB
The system supports stability when your
vehicle starts to slide away from your
intended path. This is performed by braking
individual wheels and reducing engine
torque as needed.
The system also provides an enhanced
traction control function by reducing
engine torque if the wheels spin when you
accelerate. This improves your ability to
pull away on slippery roads or loose
surfaces, and improves comfort by limiting
wheel spin in hairpin bends.
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Stability Control (If Equipped)
Stability Control Warning Lamp
While driving, it flashes when the system
is operating. See Warning Lamps and
Indicators (page 80).
USING STABILITY CONTROL
Note: The system automatically turns on
each time you switch the ignition on.
You can switch the traction control system
off and on . See Using Traction Control
(page 135).
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Stability Control (If Equipped)
PRINCIPLE OF OPERATION
WARNING: To help avoid personal
injury, please read and understand the
limitations of the system as contained in
this section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation.
WARNING: Always drive with due
care and attention when using and
operating the controls and features on your
vehicle.
WARNING: Only use the Ford
approved trailer wiring kit (including the
trailer wiring module) when towing with
your vehicle. Using generic trailer wiring kits
may prevent the correct operation of the
rear parking sensors (where fitted) and
could damage the electrical systems of
your vehicle.
WARNING: The sensors may not
detect objects in heavy rain or other
conditions that cause interference.
WARNING: The parking aid system
may not prevent contact with small or
moving objects that are close to the
ground. The parking aid system gives an
audible warning when it detects a large
object helping to avoid damage to your
vehicle. To help avoid personal injury you
must take care when using the parking aid
system.
Note: If you use a high pressure spray to
wash your vehicle, only spray the sensors
briefly from a distance not less than 8 in
(20 cm).
Note: If your vehicle has a tow ball arm, the
system is turned off automatically when
trailer lamps (or lighting boards) are
connected to the 13-pin socket through a
Ford approved trailer tow module.
Note: Keep the sensors free from dirt, ice
or snow. Do not clean with sharp objects.
Note: The system may emit false alerts if
it detects a signal using the same frequency
as the sensors or if your vehicle is fully
loaded.
Note: The outer sensors may detect the
side walls of a garage. If the distance
between the outer sensors and the side wall
remains constant for three seconds, the
alert will turn off. As you continue the inner
sensors will detect objects directly behind
your vehicle.
Note: If your vehicle sustains damage to
the bumper or fascia, the sensing zone may
be altered causing inaccurate measure of
obstacles or false alerts.
REAR PARKING AID
WARNING: To help avoid personal
injury, please read and understand the
limitations of the system as contained in
this section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation.
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Parking Aids (If Equipped)
WARNING: To help avoid personal
injury, always use caution when in reverse
(R) and when using the sensing system.
WARNING: The parking aid system
may not prevent contact with small or
moving objects that are close to the
ground. The parking aid system gives an
audible warning when it detects a large
object helping to avoid damage to your
vehicle. To help avoid personal injury you
must take care when using the parking aid
system.
Note: Some add-on accessories such as
large trailer hitches, bike or surfboard racks
can cause reduced performance or false
alerts.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt. Blocked
sensors may affect system accuracy. Do
not clean the sensors with sharp objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
The system warns you of objects that are
within the detection zone of the bumper
areas.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system will return to the previously set
volume.
The rear parking aid sensors automatically
turn on when you shift into reverse (R).
E130178
Coverage area of up to 72 in (183
cm) from the bumper. There is
decreased coverage area at the
outer corners of the bumper.
A
As your vehicle moves closer an obstacle,
the rate of the audible warning increases.
When the obstacle is less than 12 in
(30 cm) away, the audible warning sounds
continuously. If a stationary or receding
object is detected 12 in (30 cm) or more
from the side of your vehicle, the audible
warning sounds for only three seconds.
Once the system detects an object
approaching, the audible warning sounds
again.
The system detects objects when you shift
into reverse (R) and:
•Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
•Your vehicle is moving at a speed of
3 mph (5 km/h) or less, and an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
If a fault is present in the system, a warning
message appears in the information
display and does not allow you to switch
the system on.
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Parking Aids (If Equipped)
FRONT PARKING AID (If Equipped)
WARNING: To help avoid personal
injury, please read and understand the
limitations of the system as contained in
this section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation.
WARNING: To help avoid personal
injury, always use caution when in reverse
(R) and when using the sensing system.
WARNING: The parking aid system
may not prevent contact with small or
moving objects that are close to the
ground. The parking aid system gives an
audible warning when it detects a large
object helping to avoid damage to your
vehicle. To help avoid personal injury you
must take care when using the parking aid
system.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt. Blocked
sensors may affect system accuracy. Do
not clean the sensors with sharp objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
The system warns you of objects that are
within the detection zone of the bumper
areas.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system will return to the previously set
volume.
The front parking aid sensors automatically
turn on when you shift into reverse (R) or
you press the parking aid button.
E184301
A
Coverage area of up to 31 in (80
cm) from the center of the
bumper and up to 14 in (35 cm)
to the side of the bumper.
A
As your vehicle moves closer an obstacle,
the rate of the audible warning increases.
When the obstacle is less than 12 in
(30 cm) away, the audible warning sounds
continuously. If a stationary or receding
object is detected 12 in (30 cm) or more
from the side of your vehicle, the audible
warning sounds for only three seconds.
Once the system detects an object
approaching, the audible warning sounds
again.
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Parking Aids (If Equipped)
The system detects objects when you shift
into reverse (R) or you press the parking
aid button and:
•Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
•Your vehicle is moving at a speed of
3 mph (5 km/h) or less, and an object
is approaching your vehicle at a speed
of 3 mph (5 km/h) or less.
If a fault is present in the system, a warning
message appears in the information
display and does not allow you to switch
the system on.
Sensing System Audible Warnings
Audible warnings sound when large objects
are within the sensor coverage areas of
either bumper in the following manner:
•You will hear a high-pitched tone from
the front audio system speakers when
large objects are within the sensor
coverage area of the front bumper.
•You will hear a lower-pitched tone
from the rear audio system speakers
when large objects are within the
sensor coverage area of the rear
bumper.
•The parking aid system prioritises
audible warnings based on large
objects that are the closest to your
vehicle’s front or rear bumper. For
example, if an object is 24 in (60 cm)
from the front bumper and at the same
time, an object is only 16 in (40 cm)
from the rear bumper, you will hear the
lower-pitched tone from the rear audio
system speakers.
•You will hear an alternating audible
warning from the front and rear audio
system speakers if large objects are
less than 12 in (30 cm) from the front
and rear bumpers.
•If the object is more than 12 in (30 cm)
from the side of the bumper area, the
audible warning sounds for three
seconds. If the object is less than 12 in
(30 cm) from the side of the bumper
area the audible warning sounds
continuously.
Switching the Parking Aid System
Off
Press the button to switch the system off.
The system remains off until you switch
the ignition off.
REAR VIEW CAMERA
WARNING: Do not place objects in
front of the camera.
WARNING: The rear view camera
system is a reverse aid supplement device
that still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage.
WARNING: Objects that are close
to either corner of the bumper or under the
bumper, might not be seen on the screen
due to the limited coverage of the camera
system.
WARNING: Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
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Parking Aids (If Equipped)
WARNING: Use caution when the
liftgate is ajar. If the liftgate is ajar, the
camera will be out of position and the
video image may be incorrect. All
guidelines disappear when the liftgate is
ajar. Failure to follow this instruction could
result in personal injury.
WARNING: Do not switch the
camera features on or off when your
vehicle is moving.
WARNING: To help avoid personal
injury always use caution when in reverse
(R) and when using the rear view camera.
The rear view camera provides an image
of the area behind your vehicle. During
operation, lines appear in the display that
represents the path of your vehicle and
proximity to objects behind it.
E147796
The camera is on the liftgate.
Switching the Rear View Camera
On
WARNING: The camera may not
detect objects that are very close to your
vehicle.
Switch the ignition on and shift into reverse
(R).
The image displays on the screen.
Note: The operation of the camera may
vary depending on the ambient temperature,
vehicle and road conditions.
The system may not correctly operate in
any of the following conditions:
•Dark areas.
•Intense light areas.
•If there is a sudden change to the
temperature.
•If the camera is wet.
•If the camera is dirty.
•If the camera is obstructed.
Using the Rear View Camera
WARNING: If the vehicle battery is
disconnected, the guidelines are not fully
functional directly after the battery is
reconnected. The guidelines become fully
functional after you drive your vehicle as
straight as possible for five minutes at a
minimum speed of 31 mph (50 km/h).
WARNING: Objects above the
camera may not be visible. Check the area
behind your vehicle when necessary.
Note: When reversing with a trailer the
camera shows the direction of your vehicle
and not the direction of the trailer.
Note: If the camera image is not clear, clean
the camera lens with a soft cloth.
Note: If the image turns on when the
transmission is not in reverse (R), the
system requires service.
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Parking Aids (If Equipped)
Camera Guidelines
A B C D
F
E
E142436
Active guidelines.A
Centerline.B
Fixed guideline: Green zone.C
Fixed guideline: Yellow zone.D
Fixed guideline: Red zone.E
Rear bumper.F
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If you change
the steering wheel position when reversing,
your vehicle might deviate from the original
intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines are not
shown when the steering wheel position
is straight.
Note: Guidelines are only available when
the transmission is in reverse (R).
Always use caution when reversing.
Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Use the exterior mirrors and
rear view mirror to get better coverage on
both sides and rear of your vehicle.
Switching the Rear View Camera
Off
Shift from reverse (R).
Manual Zoom
WARNING: When manual zoom is
on, the full area behind your vehicle may
not show. Be aware of your surroundings
when using the manual zoom feature.
Manual zoom is only available when you
shift the transmission into reverse (R).
Press + or - to change the view. The default
setting is zoom off. The rear bumper
remains in the image as a reference point.
Note: Only the centerline shows when you
switch on manual zoom.
System Settings
You can adjust the camera settings using
the information display control. See
Information Displays (page 84).
Rear View Camera Delay
You can switch this feature on or off using
the information display control. The
default setting is off. See Information
Displays (page 84).
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Parking Aids (If Equipped)
If you switch this feature on, the image
continues to display when you shift from
reverse (R) until:
•You shift to a forward gear and the
vehicle speed sufficiently increases.
•You shift into park (P).
•You apply the parking brake.
Enhanced Park Aids or Park Pilot
(If Equipped)
The system uses red, yellow and green
highlights that appear on top of the video
image when any of the sensing systems
detect an object.
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Parking Aids (If Equipped)
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNING: Do not use cruise control
on winding roads, in heavy traffic or when
the road surface is slippery. This could
result in loss of vehicle control, serious
injury or death.
WARNING: When you are going
downhill, your vehicle speed could increase
above the set speed. The system does not
apply the brakes.
E102679
The cruise controls are on the steering
wheel.
Note: Cruise control will disengage if your
vehicle speed decreases more than 10 mph
(16 km/h) below your set speed while
driving uphill.
Switching Cruise Control On
Press and release ON.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release SET+.
3. Take your foot off the accelerator
pedal.
E71340
The indicator displays in the
instrument cluster.
Changing the Set Speed
•Press and release SET+ or SET- to
change the set speed in small
increments.
•Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET+.
•Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Press and release CAN, or tap the brake
pedal. The indicator no longer displays in
the instrument cluster. The set speed will
not be erased.
Note: For vehicles with manual
transmission, depressing the clutch pedal
will also cancel the set speed.
Resuming the Set Speed
Press and release RES. The indicator
displays in the instrument cluster.
Switching Cruise Control Off
Press and release OFF when the system is
in stand by mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
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Cruise Control (If Equipped)
ECO MODE (If Equipped)
This system assists you in driving more
efficiently by constantly monitoring
characteristics of gear changing,
anticipation of traffic conditions and
speeds while driving.
The value of these characteristics is
represented by petals shown in the display,
with five petals being the most efficient.
The more efficiently you drive, the better
the rating, and the better your vehicle's
overall fuel economy.
Note: These efficiency values do not result
in a defined fuel consumption figure. It might
vary as it is not only related to these driving
habits, but also influenced by many other
factors such as short trips and cold starts.
Note: Frequent short trips, where the engine
does not fully warm up, will also increase
fuel consumption
The system is accessed using the
information display control. See General
Information (page 84).
Type 1
E121813
C
B
A
Gear shiftingA
AnticipationB
Efficient speedC
Gear shifting
Use the highest drivable gear appropriate
for the road conditions to improve fuel
consumption.
Anticipation
Adjust your vehicle speed and the distance
to other vehicles to avoid the need for
heavy braking or acceleration to improve
fuel economy.
Efficient speed
Reduce your cruising speed on open roads
to improve economy. Higher speeds use
more fuel.
Resetting Eco Mode
Reset the average fuel consumption by
using the information display control.
Note: New values may take a short time to
calculate
STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer.
WARNING: If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Obtain immediate service from an
authorized dealer, failure to do so may
result in loss of steering control.
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Driving Aids
Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspension
components.
•Loose or worn steering components.
•Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Driving Aids
REAR UNDER FLOOR
STORAGE (If Equipped)
Adjustable Load Floor
E159476 B
A
Upper positionA
Lower positionB
The load floor can be placed in either
position on shelves located at the rear of
the luggage compartment trim.
E157606
You can hold the load floor open. Use the
stoppers located at the side of the luggage
compartment to hold the floor up.
CARGO NETS (If Equipped)
Installing and Removing the Cargo
Net
Installing the Cargo Net
E156757
1. Raise the rear outer head restraints.
See Head Restraints (page 101).
2. Attach the top securing clips to the
head restraint outer posts.
3. Attach the bottom securing clips to the
anchor points.
Removing the Cargo Net
1. Raise the rear outer head restraints.
See Head Restraints (page 101).
2. Detach the top and bottom securing
clips.
LUGGAGE COVERS (If Equipped)
WARNING: Do not place objects on
the luggage cover.
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Load Carrying
Removing the Cover
E174241
1
3
2
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
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Load Carrying
Payload
E143816
PAYLOAD
Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
Canada may not have a tire and
loading label. Look for “The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING: The appropriate
loading capacity of your vehicle
can be limited either by volume
capacity (how much space is
available) or by payload capacity
(how much weight the vehicle
should carry). Once you have
reached the maximum payload of
your vehicle, do not add more
cargo, even if there is space
available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
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Load Carrying
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
E198828
WARNING: Exceeding the
Safety Compliance Certification
label vehicle weight limits can
adversely affect the performance
and handling of your vehicle,
cause vehicle damage and can
result in the loss of control of your
vehicle, serious personal injury or
death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
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Load Carrying
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer.
WARNING: Do not exceed
the GVWR or the GAWR specified
on the certification label.
WARNING: Do not use
replacement tires with lower load
carrying capacities than the
original tires because they may
lower your vehicle's GVWR and
GAWR limitations. Replacement
tires with a higher limit than the
original tires do not increase the
GVWR and GAWR limitations.
WARNING: Exceeding any
vehicle weight rating can
adversely affect the performance
and handling of your vehicle,
cause vehicle damage and can
result in the loss of control of your
vehicle, serious personal injury or
death.
Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle’s placard.
2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
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Load Carrying
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
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Load Carrying
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend you
evenly distribute the load, as well
as maintain a low center of
gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance, when
driving a heavily loaded vehicle.
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Load Carrying
TOWING A TRAILER
WARNING: Your vehicle is
not approved for trailer towing.
Never tow a trailer with your
vehicle.
TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note: You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the ignition
is in the accessory or on position when
being towed.
If your vehicle is disabled without access
to wheel dollies, a car-hauling trailer, or a
flatbed transport vehicle it can be
flat-towed with all wheels on the ground.
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Towing
You may do this under the following
conditions:
•Your vehicle is facing forward so that
it is towed in a forward direction.
•The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be
overridden. See Transmission (page
126).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Vehicles with a Manual Transmission
Your vehicle can be towed with all four
wheels on the ground or with the front
wheels off the ground by using a tow dolly.
If you are using a tow dolly follow the
instructions specified by the equipment
provider. If you tow your vehicle with all
wheels on the ground, follow these
instructions:
1. Tow only with your vehicle in the
forward direction. Release the parking
brake.
2. Place the transmission in neutral.
Note: Do not exceed 70 mph (113 km/h)
when towing your vehicle.
Vehicles with an Automatic
Transmission - with Ignition Switch
Note: There must be battery power to
properly move the transmission’s internal
components to neutral in step 3. Also,
moving the gearshift to the neutral position
without first turning the ignition to the on II
position limits the towing capability to 35
mph (56 km/h) and 50 miles (80
kilometers).
1. Release the parking brake.
2. Switch the ignition to the on (II)
position.
3. Press the brake pedal, then move the
gearshift to the neutral position.
4. Wait for a message indicating that the
transmission is ready in the information
and entertainment display, then switch
the ignition off and release the brake
pedal.
5. Disconnect the negative (black) cable
from the battery. The anti-theft system
is disabled until the battery cable is
reconnected. See Changing the 12V
Battery (page 193).
Note: The maximum towing speed is 70
mph (113 km/h).
Note: There is no limit on towing distance.
After towing, start the engine within 15
minutes of reconnecting the battery cable.
See Changing the 12V Battery (page 193).
Vehicles with an Automatic
Transmission - with Keyless Starting
Note: There must be battery power to
properly move the transmission’s internal
components to neutral in step 3. Also,
moving the gearshift to the neutral position
without first turning the ignition to the on II
position limits the towing capability to 35
mph (56 km/h) and 50 miles (80
kilometers).
1. Release the parking brake.
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Towing
2. Switch the ignition on by pressing the
keyless start button, but do not apply
the brake pedal.
3. Press the brake pedal, then move the
gearshift to the neutral position.
Release the brake pedal.
4. Wait for a message indicating that the
transmission is ready in the information
and entertainment display, then switch
the ignition off by pressing the keyless
start button.
5. Disconnect the negative (black) cable
from the battery. The door key is
needed to lock and unlock doors when
the battery cable is disconnected. Also,
the anti-theft system is disabled until
the battery cable is reconnected. See
Changing the 12V Battery (page 193).
Note: The maximum towing speed is 70
mph (113 km/h).
Note: There is no limit on towing distance.
After towing, start the engine within 15
minutes of reconnecting the battery cable.
See Changing the 12V Battery (page 193).
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Towing
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1,000 mi
(1,600 km).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•Accelerate and slow down in a smooth,
moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down may
eliminate the need to stop.
•Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
•Close the windows for high-speed
driving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and use
only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turning
off the car.
•Avoid long idle periods.
•Do not warm up your vehicle on cold
mornings.
•Reduce the use of air conditioning and
heat.
•Avoid using speed control in hilly
terrain.
•Do not rest your foot on the brake
pedal while driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
•Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER
WARNING: Do not drive through
flowing or deep water as you may lose
control of your vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.
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Driving Hints
E266447
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•Lightly press the brake pedal to dry the
brakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNING: Use a floor mat designed
to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
WARNING: Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury.
WARNING: Secure the floor mat to
both retention devices so that it cannot
slip out of position and interfere with the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
WARNING: Do not place additional
floor mats or any other covering on top of
the original floor mats. This could result in
the floor mat interfering with the operation
of the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death.
WARNING: Always make sure that
objects cannot fall into the driver foot well
while your vehicle is moving. Objects that
are loose can become trapped under the
pedals causing a loss of vehicle control.
E142666
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note: Regularly check the floor mats to
make sure they are secure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement
cost is the customer's responsibility).
•Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
•Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
•Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
•Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note: If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
•Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
•Press the button again to turn them
off.
FUEL SHUTOFF
WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the
START/STOP button to switch on the
ignition.
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Roadside Emergencies
3. Remove your foot from the brake pedal
and press the START/STOP button
to switch off the ignition.
4. You can either attempt to start the
engine by pressing the brake pedal and
the START/STOP button, or switch
on the ignition only by pressing the
START/STOP button without
pressing the brake pedal. Both ways
re-enable the fuel system.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, then the vehicle will allow
you to restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
an authorized dealer.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
WARNING: Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
WARNING: Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
WARNING: Do not attach the end
of the positive cable to the studs or
L-shaped eyelet located above the positive
(+) terminal of your vehicle’s battery. High
current may flow through and cause
damage to the fuses.
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Roadside Emergencies
WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the gases
that surround the battery.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
4
2
1
3
E142664
1. Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the
negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been
started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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Roadside Emergencies
4
1
3
2
E142665
1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
•U.S. dealer locator by Dealer Name,
City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
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Customer Assistance
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•Vehicle Identification Number.
•Your telephone number (home and
business).
•The name of the authorized dealer and
city where located.
•The vehicle’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance
E-mailFaxPhone
Customer Relation-
ship Center
apemcrc@ford.comN/AN/AAsia Pacific
expcac@ford.com-+1 313 594 4857
Caribbean and
Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441066
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
nafcrc@ford.comN/AN/ANorth Africa
prcac@ford.comN/A+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.comN/A+1-313-594-4857Sub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A+82-02-1600-6003South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Customer Assistance
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
E142557
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada and
Ford of Canada.
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-
defects-motor-vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-
defauts-vehicules-automobiles.html (French)
Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance
FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
E206972
E206971
Protected ComponentFuse RatingFuse Number
Anti-lock brake system module.40A
F1 Stability assist.60A
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Fuses
Protected ComponentFuse RatingFuse Number
Anti-lock brake system module.
Cooling fan relay.40A
F2
High-speed cooling fan relay.5
60A
Passenger compartment fuse box.60AF3
Body control module.
20AF4 Power door locks.
Not used.-F5
Blower motor relay.
40AF6 Blower motor.
Not used.-F7
Not used.-F8
Front fog lamp relay.
7.5AF9 Headlamp high beam relay.
Body control module.
15AF10 Right-hand exterior lamps.
Body control module.
15AF11 Left-hand exterior lamps.
Not used.-F14
Not used.-F15
Not used.-F16
Not used.-F17
Not used.-F18
Fuel injectors.30AF19
Not used.-F20
Mass air flow sensor.2
7.5A
F21
Fuel injectors.10A
Powertrain control module.15AF22
Camshaft position sensor.
15AF23 Heated oxygen sensor.
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Fuses
Protected ComponentFuse RatingFuse Number
Ignition coil.3
15A
F24
Ignition coil.2
20A
Exhaust variable camshaft timing oil control solenoid.
10AF25 Intake variable camshaft timing oil control solenoid.
Evaporative emission canister purge valve.
R57, R45 and R50 relay coil.
ECSS system.4
7.5A
F26 Active grille shutter.1
15A Water pump.1
Air conditioning control module.1
Not used.-F27
Not used.-F28
Not used.-F29
Not used.-F30
Not used.-F31
Passenger compartment fuse box.60AF32
Power windows.60AF33
Transmission control module.6
40A
F34
High speed cooling fan.1
60A
Anti-lock brake system with electronic stability control.40AF35
Engine start inhibitor.
30AF36 Starter motor solenoid.
Heated rear window.
30AF37 Heated exterior mirrors.
Body control module.
20AF38 Battery saver.
Horn.
Body control module.
15AF39 Direction indicators.
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Fuses
Protected ComponentFuse RatingFuse Number
Not used.-F40
Air conditioning clutch.10AF41
Powertrain control module.
7.5AF42 Transmission control module.
Evaporative emission canister purge valve.
Left-hand front fog lamp.10AF48
Right-hand front fog lamp.10AF49
Left-hand high beam.10AF55
Right-hand high beam.10AF56
1 1.0L EcoBoost.
2 1.0L and 1.6L EcoBoost.
31.6L Sigma.
4 1.6L Flex-fuel.
51.6L Ecoboost.
66-Speed PowerShift Transmission.
Protected ComponentRelay Number
Powertrain control module relay.R12
Headlamp high beam relay.R13
Not used.R43
Front fog lamp relay.R44
A/C clutch relay.R45
Not used.R46
Fuel pump relay.R47
High speed cooling fan.1
R50
Start inhibit relay.R51
Blower motor relay.R52
Not used.R53
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Fuses
Protected ComponentRelay Number
Reversing lamp.R54
Cooling fan relay.R57
1 1.0L and 1.6L EcoBoost.
Passenger Compartment Fuse Box
The fuse box is behind the glove
compartment.
1. Open the glove compartment and
empty the contents.
2. Press the sides inward and swivel the
glove compartment downward.
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Fuses
E156756
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Fuses
Protected ComponentFuse RatingFuse Number
Ignition switch.15AF1
Auto-dimming interior mirror.
7.5AF2 Autowipers.
Heater relay control.
Instrument cluster.7.5AF3
Passenger airbag deactivation switch.
7.5AF4 Passenger sensing system.
Secondary on-board diagnostic control module A.15AF5
Reversing lamps.10AF6
Instrument cluster.
7.5AF7 Information and entertainment display.
Moonroof.7.5AF8
Remote keyless entry.
20AF9 Remote keyless starting.
Audio unit.
15AF10 SYNC module.
Windshield wipers.20AF11
Climate control.7.5AF12
Rear window wiper.15AF13
Remote keyless entry.
20AF14 Remote keyless starting.
Windshield wipers.15AF15
Exterior mirrors.
5AF16 Power windows.
Heated seats.15AF17
Stoplamps.10AF18
Instrument cluster.7.5AF19
Airbags.10AF20
Electronic power assist steering.
7.5AF21 Instrument cluster.
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Fuses
Protected ComponentFuse RatingFuse Number
Ignition.
Windshield wipers.
Passive anti-theft system.
Accelerator pedal position sensor.
7.5AF22 Powertrain control module.
Anti-lock brake system.
Stability assist.
Transmission control unit.7.5AF23
Audio unit.7.5AF24
Heated exterior mirrors.7.5AF25
Central locking system.7.5AF26
Not used.-F27
Not used.-F28
Not used.-F29
Not used.-F30
Rear power windows.30AF31
Battery back-up sounder.20A
F32 Rear auxiliary power points.
Front auxiliary power points.20AF33
Front power windows.30AF34
Moonroof.20AF35
Not used.-F36
Protected ComponentRelay Number
Ignition relay.R1
Not used.R2
Not used.R3
Driver heated seat.R4
Passenger heated seat.R5
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Fuses
Protected ComponentRelay Number
Accessory mode remote keyless starting.R6
Ignition mode remote keyless starting.R7
Battery back-up sounder.
R8 Battery saver.
Accessory delay.R9
CHANGING A FUSE
Fuses
WARNING: Always replace a fuse
with one that has the specified amperage
rating. Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
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Fuses
Fuse Types
E207206
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
M CaseE
J CaseF
J Case Low ProfileG
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Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in
moving parts.
•Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
•Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
E102165
1. Pull the hood release lever.
2. Slightly lift the hood.
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E163236
3. Move the catch to the left to release
the hood.
E87786
4. Open the hood and support it with the
hood strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly in the clip.
2. Lower the hood and allow it to drop
under its own weight for the last 8-12
in (20-30 cm).
Note: Make sure that the hood is correctly
closed.
UNDER HOOD OVERVIEW - 1.0L ECOBOOST™
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E163005
ABCD
E
GH F
Engine coolant reservoir*: See
Engine Coolant Check (page
188).
A
Engine oil filler cap*: See Engine
Oil Check (page 186).
B
Battery: See Changing the 12V
Battery (page 193).
C
Brake and clutch fluid reservoir*:
See Brake Fluid Check (page
192).
D
Engine compartment fuse box:E
Windshield and rear window
washer fluid reservoir: See
Washer Fluid Check (page 193).
F
Air cleaner: See Changing the
Engine Air Filter (page 210).
G
Engine oil dipstick*: See Engine
Oil Check (page 186).
H
* The filler caps and the engine oil dipstick
are colored for easy identification.
UNDER HOOD OVERVIEW - 1.6L DURATEC-16V TI-VCT (SIGMA)
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E163006
ABCD
HGFE
Engine coolant reservoir*: See
Engine Coolant Check (page
188).
A
Engine oil filler cap*: See Engine
Oil Check (page 186).
B
Battery: See Changing the 12V
Battery (page 193).
C
Brake and clutch fluid reservoir :
See Brake Fluid Check (page
192).
D
Engine compartment fuse box:E
Windshield and rear window
washer fluid reservoir: See
Washer Fluid Check (page 193).
F
Air cleaner: See Changing the
Engine Air Filter (page 210).
G
Engine oil dipstick*: See Engine
Oil Check (page 186).
H
* The filler caps and the engine oil dipstick
are colored for easy identification.
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ENGINE OIL DIPSTICK - 1.0L
ECOBOOST™
E141337
AB
Minimum.A
Maximum.B
ENGINE OIL DIPSTICK - 1.6L
DURATEC-16V TI-VCT (SIGMA)
E95540
BA
MinimumA
MaximumB
ENGINE OIL CHECK
WARNING: Do not work on a hot
engine.
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal
operating temperature.
3. Make sure that your vehicle is on level
ground.
4. Switch the engine off and wait 15
minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 182).
6. Remove the dipstick and wipe it with
a clean, lint-free cloth. See Under
Hood Overview (page 183).
7. Replace the dipstick and remove it
again to check the oil level. See
Engine Oil Dipstick (page 186).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See Capacities
and Specifications (page 250).
9. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
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WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See
Under Hood Overview (page 183).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets Ford
specifications. See Capacities and
Specifications (page 250). See
Capacities and Specifications (page
253). You may have to use a funnel to
pour the engine oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn
it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET (If Equipped)
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake
pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message
appears confirming that the reset is in
progress.
5. After 25 seconds, a message appears
confirming that the reset is complete.
6. Release the accelerator and brake
pedals.
7. Switch the ignition off.
ENGINE COOLING FAN
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
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Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLANT CHECK
WARNING: Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth to
prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not put coolant in the
windshield washer reservoir. If sprayed on
the windshield, coolant could make it
difficult to see through the windshield.
WARNING: To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system is
under pressure. Steam and hot liquid can
come out forcefully when you loosen the
cap slightly.
WARNING: Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 389).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING: Do not add engine
coolant when the engine is hot. Failure to
follow this instruction could result in
personal injury.
WARNING: Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth to
prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
Note: Automotive fluids are not
interchangeable. Take care not to put
engine coolant in the windshield washer
fluid reservoir or windshield washer fluid in
the engine coolant reservoir.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
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It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See Capacities and
Specifications (page 244). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 244).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to
the correct specification. See
Capacities and Specifications (page
244).
3. Add enough prediluted coolant to
reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as
possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
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Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community's regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase the
coolant concentration above 50%.
•A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
•You can decrease the coolant
concentration to 40%.
•Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 244).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
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When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
WARNING: Do not remove the
coolant reservoir cap when the cooling
system is hot. Wait 10 minutes for the
cooling system to cool down. Cover the
coolant reservoir cap with a thick cloth to
prevent the possibility of scalding and
slowly remove the cap. Failure to follow
this instruction could result in personal
injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside
assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait a short
period for the engine to cool.
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools,
you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
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The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 389). Your
transmission does not consume fluid.
However, if the transmission slips, shifts
slowly or if you notice a sign of leaking
fluid, contact an authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
WARNING: Do not use any fluid
other than the recommended brake fluid
as this will reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death.
WARNING: Only use brake fluid from
a sealed container. Contamination with
dirt, water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
WARNING: Do not allow the fluid to
touch your skin or eyes. If this happens,
rinse the affected areas immediately with
plenty of water and contact your physician.
WARNING: A fluid level between the
MAX and MIN lines is within the normal
operating range and there is no need to
add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately.
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E170684
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications. See Capacities and
Specifications (page 244).
CLUTCH FLUID CHECK -
MANUAL TRANSMISSION
The clutch and brake systems share the
same fluid reservoir. See Brake Fluid
Check (page 192).
WASHER FLUID CHECK
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing in
cold weather and improve the cleaning
capability. For information on fluid dilution,
refer to the product instructions. We
recommend that you only use high quality
washer fluid.
Note: The reservoir supplies the front and
rear washer systems.
CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
WARNING: When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in personal
injury and damage to the vehicle or battery.
Lift the battery with a battery carrier or
with your hands on opposite corners.
WARNING: Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
WARNING: Battery posts, terminals
and related accessories contain lead and
lead compounds. Wash hands after
handling.
WARNING: This vehicle may have
more than one battery. Removing the
battery cables from only one battery does
not disconnect your vehicle electrical
system. Make sure you disconnect the
battery cables from all batteries when
disconnecting power. Failure to do so may
cause serious personal injury or property
damage.
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WARNING: For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same specification.
The battery is located in the engine
compartment. See Under Hood
Overview (page 183).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If your vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: Electrical accessories or components
added to your vehicle by you or an
authorized dealer, may adversely affect
battery performance, durability and the
performance of other electrical systems on
your vehicle.
If a replacement battery is required, we
recommend you use a Ford replacement
battery that matches the electrical
requirements of your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, transmission must relearn
its adaptive strategy. Because of this, the
transmission may shift firmly when first
driven. This is normal operation while the
transmission fully updates its operation to
optimum shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period after you switch the ignition off.
This is to allow diagnostic and adaptive
tables to be stored. Disconnecting the
battery without waiting can cause damage
not covered by the vehicle Warranty.
4. Disconnect the negative (-) battery
cable terminal first.
5. Disconnect the positive (+) battery
cable terminal last.
6. Remove the battery securing clamp.
7. Remove the battery.
8. Install in the reverse order.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid un-intended connection
or arcing.
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Note: Make sure the battery cable terminals
are fully tightened.
Note: If you disconnect or replace the
battery, you must reset the clock and the
pre-set radio stations once the battery is
reconnected.
Battery Disposal
E107998
Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
E72899
1
2
1. Lift the wiper arm and then press the
wiper blade locking button.
Note: Do not hold the wiper blade to lift the
wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
CHANGING THE REAR WIPER
BLADES
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
1. Lift the wiper arm.
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E130060
3
2
2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from the
wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in an
accident, have the alignment of your
headlamps checked by an authorized
dealer.
Headlamp Aiming Target
E142592
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park your vehicle directly in front of a
wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
2. Measure the height of the headlamp
bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to
illuminate the wall or screen and open
the hood.
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Maintenance
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line,
adjust the headlamp.
E156848
5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the
horizontal reference line.
6. Close the hood and turn the lamps off.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
REMOVING A HEADLAMP
1. Open the hood. See Opening and
Closing the Hood (page 182).
E146878
2
2. Remove the screws.
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Maintenance
E102590
3
4
3. Disconnect the electrical connector.
4. Remove the headlamp.
Note: When fitting the headlamp, make
sure that you reconnect the electrical
connector correctly.
Note: When fitting the headlamp, make
sure that you fully engage the headlamp in
the retaining clips.
CHANGING A BULB - 4-DOOR
WARNING: Switch the lamps and
the ignition off.
WARNING: Let the bulb cool down
before removing it.
WARNING: Do not touch the glass
of the bulb.
Note: Only fit bulbs of the correct
specification.
Note: The following instructions describe
how to remove the bulbs. Fit replacements
in the reverse order unless otherwise stated.
Headlamp
Note: Remove the covers to gain access to
the bulbs.
BA CD
E159827
Side markerA
Headlamp low beamB
Headlamp high beamC
Direction indicatorD
Side Marker
1. Remove the headlamp. See
Removing a Headlamp (page 197).
E161707
A
2. Remove the bulb holder.
3. Remove the bulb.
Headlamp Low Beam
1. Remove the headlamp. See
Removing a Headlamp (page 197).
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Maintenance
E146803
4
2
2. Remove the cover.
3. Disconnect the electrical connector.
4. Release the clip and remove the bulb.
Note: Do not touch the glass of the bulb.
Headlamp High Beam
1. Remove the headlamp. See
Removing a Headlamp (page 197).
E146804
2
3
2. Remove the cover.
3. Turn the bulb counterclockwise and
remove it.
Note: Do not touch the glass of the bulb.
Direction Indicator
1. Remove the headlamp. See
Removing a Headlamp (page 197).
E146805
3
2. Turn the bulb holder counterclockwise
and remove it.
3. Gently press the bulb into the bulb
holder, turn it counterclockwise and
remove it.
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Maintenance
Side Direction Indicator
1
2
E112777
1. Press the side of the cover to release
the clips.
2. Remove the cover.
3
E112778
3. Remove the bulb and bulb holder.
Remove the bulb.
Front Fog Lamps
E161665
1
1. Remove the retaining clips to gain
access to the lamp assembly.
23
4
E161667
Note: You cannot separate the fog lamp
bulb from the bulb holder.
2. Using a suitable implement, remove
the cover.
3. Remove the screws.
4. Remove the lamp.
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Maintenance
5
E161670
6
5. Disconnect the electrical connector.
6. Turn the bulb holder counterclockwise
and remove it.
Rear Lamps
Brake, Tail and Direction Indicator
Lamps
1. Remove the trim and disconnect the
electrical connector.
2. Loosen the wing nut and carefully pull
out the rear lamp.
E161816
1
3
2
3. Unclip the bulb holder and remove it.
4. Remove the bulb.
E161793
A
Reversing Lamp
1
E113384
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Maintenance
1. Remove the trim panel and disconnect
the electrical connector.
E161817
2. Loosen the wing nut and carefully pull
out the rear lamp.
E163004
4
3. Turn the bulb holder counterclockwise
and remove it.
4. Remove the bulb.
Center High Mounted Stop Lamp
Note: The LED board is not a serviceable
item, please consult your dealer if this fails.
License Plate Lamp
3
2
1
E72789
1. Carefully release the spring clip.
2. Remove the lamp.
3. Turn the bulb counterclockwise and
remove it.
Interior Lamp
E99452
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
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Maintenance
Reading Lamps
E99453
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
Luggage Compartment Lamp,
Footwell Lamp and Liftgate Lamp
E72784
1. Carefully pry out the lamp.
2. Remove the bulb.
CHANGING A BULB - 5-DOOR
WARNING: Switch the lamps and
the ignition off.
WARNING: Let the bulb cool down
before removing it.
WARNING: Do not touch the glass
of the bulb.
Note: Only fit bulbs of the correct
specification.
Note: The following instructions describe
how to remove the bulbs. Fit replacements
in the reverse order unless otherwise stated.
Headlamp
Note: Remove the covers to gain access to
the bulbs.
BA CD
E159827
Side markerA
Headlamp low beamB
Headlamp high beamC
Direction indicatorD
Side Marker
1. Remove the headlamp. See
Removing a Headlamp (page 197).
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Maintenance
E161707
A
2. Remove the bulb holder.
3. Remove the bulb.
Headlamp Low Beam
1. Remove the headlamp. See
Removing a Headlamp (page 197).
E146803
4
2
2. Remove the cover.
3. Disconnect the electrical connector.
4. Release the clip and remove the bulb.
Note: Do not touch the glass of the bulb.
Headlamp High Beam
1. Remove the headlamp. See
Removing a Headlamp (page 197).
E146804
2
3
2. Remove the cover.
3. Turn the bulb counterclockwise and
remove it.
Note: Do not touch the glass of the bulb.
Direction Indicator
1. Remove the headlamp. See
Removing a Headlamp (page 197).
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Maintenance
E146805
3
2. Turn the bulb holder counterclockwise
and remove it.
3. Gently press the bulb into the bulb
holder, turn it counterclockwise and
remove it.
Side Direction Indicator
1
2
E112777
1. Press the side of the cover to release
the clips.
2. Remove the cover.
3
E112778
3. Remove the bulb and bulb holder.
Remove the bulb.
Front Fog Lamps
E161665
1
1. Remove the retaining clips to gain
access to the lamp assembly.
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Maintenance
23
4
E161667
Note: You cannot separate the fog lamp
bulb from the bulb holder.
2. Using a suitable implement, remove
the cover.
3. Remove the screws.
4. Remove the lamp.
5
E161670
6
5. Disconnect the electrical connector.
6. Turn the bulb holder counterclockwise
and remove it.
Rear Lamps
E102854
1
1. Remove the screws.
E161671
2
2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise
and remove it.
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Maintenance
E146871
AB
C
4. Gently press the bulb into the bulb
holder, turn it counterclockwise and
remove it.
A. Indicator
B. Tail and brake
C. Reverse
Center High Mounted Stop Lamp
Note: The LED board is not a serviceable
item, please consult your dealer if this fails.
License Plate Lamp
3
2
1
E72789
1. Carefully release the spring clip.
2. Remove the lamp.
3. Turn the bulb counterclockwise and
remove it.
Interior Lamp
E99452
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
Reading Lamps
E99453
2
3
1
1. Carefully remove the lamp.
2. Turn the bulb holder counterclockwise
and remove it.
3. Remove the bulb.
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Maintenance
Luggage Compartment Lamp,
Footwell Lamp and Liftgate Lamp
E72784
1. Carefully pry out the lamp.
2. Remove the bulb.
BULB SPECIFICATION CHART
Exterior Lamps
Power (watt)SpecificationLamp
27/7PY27/7Front direction indicator.
55H11Headlamp low beam.
55H1LLHeadlamp high beam.
55H11Front fog lamp.
5WY5WSide direction indicator.
27/7PY27/7
Rear lamp, brake lamp and rear direc-
tion indicator.
16W16WReversing lamp.
5W5WLicense plate lamp.
Note: On some vehicles the lamps are LED. These are not serviceable items, have your
vehicle checked by an authorized dealer as soon as possible.
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Maintenance
Interior Lamps
Power (watt)SpecificationLamp
6W6WInterior lamp.
5W5WMap lamp.
6W6WLuggage compartment lamp.
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Maintenance
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk of
vehicle damage and personal burn injuries,
do not start your engine with the air cleaner
removed and do not remove it while the
engine is running.
When changing the air filter element, use
only the air filter element listed. See
Motorcraft Parts (page 246).
On vehicles with an EcoBoost engine, when
servicing the air cleaner it is important that
no foreign material enters the air induction
system. The engine and turbocharger are
susceptible to damage from even small
particles.
Change the air filter element at the correct
interval. See Normal Scheduled
Maintenance (page 392).
Note: Failure to use the correct air filter
element may result in severe engine
damage. Your warranty may be void for any
damage to the engine if the correct air filter
element is not used.
Vehicles with 1.0L EcoBoost and 1.6L
EcoBoost Engine
E156923
Vehicles with 1.6L Duratec-16V Engine
E156924
1. Remove the retaining screws that
secure the air filter housing cover.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and to make sure you
have a good seal.
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Maintenance
5. Install a new air filter element. Be
careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if not correctly seated.
6. Install the air filter housing cover.
7. Install the retaining screws to secure
the air filter housing cover to the air
filter housing.
DRIVE BELT ROUTING - 1.0L
ECOBOOST™
E163197
DRIVE BELT ROUTING - 1.6L
DURATEC-16V TI-VCT (SIGMA)
E163198
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Maintenance
CLEANING PRODUCTS For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)
Motorcraft® Bug and Tar Remover / Dissolvant de
goudron et éliminateur d’insectes Motorcraft®
(Canada)
ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner (U.S.)
Motorcraft® Custom Bright Metal Cleaner /
Nettoyant pour métal brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)
Motorcraft® Detail Wash / Shampooing superfin
Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser (U.S.)
(Canada)
ZC-20 (U.S.)
-(U.S.)
Motorcraft® Engine Shampoo / Shampooing pour
moteur Motorcraft® (Canada)
CXC-66-A (Canada)
-(U.S.)
Motorcraft® Multi-Purpose Cleaner / Nettoyant
multi-usage Motorcraft® (Canada)
CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
-Motorcraft® Professional Strength Carpet &
Upholstery Cleaner (U.S.)
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Vehicle Care
SpecificationName
Motorcraft® Professional Strength Carpet &
Upholstery Cleaner / Nettoyant professionnel pour
sellerie et moquette Motorcraft® (Canada)
ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain Remover (U.S.)
(Canada)
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Motorcraft® Premium Glass Cleaner / Nettoie-vitres
de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
-Motorcraft® Wheel and Tire Cleaner (U.S.)
Motorcraft® Wheel and Tire Cleaner / Nettoyant
pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
•Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
•Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
•Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
•Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
•Remove any exterior accessories, for
example antennas, before entering a
car wash.
•When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
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Vehicle Care
Exterior Chrome Parts
•Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
•Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
•Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
•Do not use water pressure higher than
2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F
(82°C).
•Use a spray with a 40° wide spray
angle pattern.
•Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•Use a quality wax that does not contain
abrasives.
•Follow the manufacturer’s instructions
to apply and remove the wax.
•Apply a small amount of wax in a
back-and-forth motion, not in circles.
•Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
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Vehicle Care
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
•Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
•Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
•Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
•Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
•Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
•For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
•Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing.
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the side
airbag system and affect performance of
the side airbag in a crash.
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Vehicle Care
For fabric, carpets, cloth seats and seats
equipped with side airbags:
•Remove dust and loose dirt with a
vacuum cleaner.
•Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
•If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
•Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or instrument
panel to avoid contamination of the airbag
system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 217).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
•Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
•Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
•Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
•Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
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Vehicle Care
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
•Remove dust and loose dirt with a
vacuum cleaner.
•Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
•Oil and petroleum or silicone-based
leather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
REPAIRING MINOR PAINT
DAMAGE
You should repair paintwork damage
caused by stones from the road or minor
scratches as soon as possible. A choice of
products are available from an authorized
dealer.
Remove particles such as bird droppings,
tree sap, insect deposits, tar spots, road
salt and industrial fallout before repairing
paint chips.
Always read and follow the manufacturer’s
instructions before using the products.
CLEANING THE WHEELS
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, in
combination with brush agitation to remove
brake dust and dirt, could wear away the
clear coat finish over a period of time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergent.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs, brake pads and
linings.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
•Clean them weekly with the
recommended wheel and tire cleaner.
•Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
•Rinse them thoroughly with a
pressurized stream of water when you
have completed the cleaning process.
We recommend that you use Ford service
wheel cleaner. Make sure that you read
and follow the manufacturer’s instructions.
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Vehicle Care
Using other non-recommended cleaning
products can result in severe and
permanent cosmetic damage.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
General
•Store all vehicles in a dry, ventilated
place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
•Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
•Periodically wash your vehicle if it is
stored in exposed locations.
•Touch-up exposed or primed metal to
prevent rust.
•Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
•Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and
solvents.
Engine
•Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
•Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
•With your foot on the brake, shift
through all the gears while the engine
is running.
•We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
•Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
•Check and recharge as necessary. Keep
connections clean.
•If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
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Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brake
release fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
•Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
•Check windshield wipers for any
deterioration.
•Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
•Check the exhaust for any foreign
material that may have collected
during storage.
•Check tire pressures and set tire
inflation per the Tire Label.
•Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
•Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
•If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
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GENERAL INFORMATION
The recommended tire inflation pressures
are on the tire information label on the
driver side B-pillar.
Check and set the tire pressure at the
ambient temperature in which you are
intending to drive your vehicle and when
the tires are cold.
Note: Check your tire pressures regularly to
optimize fuel economy.
Only use approved wheel and tire sizes.
Using other sizes could damage your
vehicle and could make the National Type
Approval invalid.
Installation of any tires that are not the
original equipment tire size can cause the
speedometer to display incorrect vehicle
speed.
TIRE CARE
Important information for
205/40R17 low-profile tires
and wheels
If your vehicle is equipped with
205/40R17 tires, they are
low-profile tires. These tires and
wheels are designed to give your
vehicle a sport appearance. With
low-profile tires, you may notice
an increase in road noise and
faster tire wear, depending on
road conditions and driving styles.
Due to their design, low-profile
tires and wheels are more prone
to road damage from potholes,
rough or unpaved roads, car wash
rails and curb contact than
standard tires and wheels.
Note: Your vehicle’s warranty does
not cover these types of damage.
Tires should always be kept at the
correct inflation pressures and
extra caution should be taken when
operating on rough roads to avoid
impacts that could cause wheel
and tire damage.
Information About Uniform
Tire Quality Grading
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
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Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of
Transportation Tire quality
grades: The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear one and one-half (1
½) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING: The traction
grade assigned to this tire is based
on straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING: The temperature
grade for this tire is established for
a tire that is properly inflated and
not overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
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temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
* Tire label: A label showing the
OE (Original Equipment) tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
*Tire Identification Number
(TIN): A number on the sidewall
of each tire providing information
about the tire brand and
manufacturing plant, tire size and
date of manufacture. Also referred
to as DOT code.
*Inflation pressure: A measure
of the amount of air in a tire.
*Standard load: A class of
P-metric or Metric tires designed
to carry a maximum load at set
pressure. For example: for
P-metric tires 35 psi (2.4 bar) and
for Metric tires 36 psi (2.5 bar).
Increasing the inflation pressure
beyond this pressure will not
increase the tire capability.
*Extra load: A class of P-metric
or Metric tires designed to carry a
heavier maximum load at 42 psi
(2.9 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire’s load
carrying capability.
*kPa: Kilopascal, a metric unit of
air pressure.
*PSI: Pounds per square inch, a
standard unit of air pressure.
*Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of direct
sunlight for an hour or more and
prior to the vehicle being driven for
1 mile (1.6 kilometers).
*Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label located on
the B-Pillar or the edge of the
driver’s door.
*B-pillar: The structural member
at the side of the vehicle behind
the front door
* Bead area of the tire: Area of
the tire next to the rim.
* Sidewall of the tire: Area
between the bead area and the
tread.
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* Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when mounted
on the vehicle.
*Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
Information on P Type Tires
H
I
J
K
L
M
A
B
CDEFG
E142543
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A. P: Indicates a tire, designated
by the Tire and Rim Association
(T&RA), that may be used for
service on cars, SUVs, minivans
and light trucks. Note: If your tire
size does not begin with a letter
this may mean it is designated by
either ETRTO (European Tire and
Rim Technical Organization) or
JATMA (Japan Tire Manufacturing
Association).
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B. 215: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 65: Indicates the aspect ratio
which gives the tire's ratio of
height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
F. 95: Indicates the tire's load
index. It is an index that relates to
how much weight a tire can carry.
You may find this information in
your owner’s manual. If not,
contact a local tire dealer.
Note: You may not find this
information on all tires because it
is not required by federal law.
G. H: Indicates the tire's speed
rating. The speed rating denotes
the speed at which a tire is
designed to be driven for extended
periods of time under a standard
condition of load and inflation
pressure. The tires on your vehicle
may operate at different
conditions for load and inflation
pressure. These speed ratings may
need to be adjusted for the
difference in conditions. The
ratings range from 81 mph (130
km/h) to 186 mph (299 km/h).
These ratings are listed in the
following chart.
Note: You may not find this
information on all tires because it
is not required by federal law.
Speed rating - mph
(km/h)
Letter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
H. U.S. DOT Tire Identification
Number (TIN): This begins with
the letters DOT and indicates that
the tire meets all federal
standards. The next two numbers
or letters are the plant code
designating where it was
manufactured, the next two are
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the tire size code and the last four
numbers represent the week and
year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and
Material Used: Indicates the
number of plies or the number of
layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate
the ply materials in the tire and the
sidewall, which include steel,
nylon, polyester, and others.
K. Maximum Load: Indicates the
maximum load in kilograms and
pounds that can be carried by the
tire. Refer to the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), for the correct tire
pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
*Treadwear The treadwear grade
is a comparative rating based on
the wear rate of the tire when
tested under controlled conditions
on a specified government test
course. For example, a tire graded
150 would wear one and one-half
times as well on the government
course as a tire graded 100.
*Traction: The traction grades,
from highest to lowest are AA, A,
B, and C. The grades represent the
tire's ability to stop on wet
pavement as measured under
controlled conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
*Temperature: The temperature
grades are A (the highest), B and
C, representing the tire's
resistance to the generation of
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturers' maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the vehicle manufacturer's
recommended cold inflation
pressure which can be found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge
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that meets the door-latch post,
next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the vehicle label.
The tire suppliers may have
additional markings, notes or
warnings such as standard load,
radial tubeless, etc.
Additional Information
Contained on the Tire Sidewall
for LT Type Tires
Note: Tire Quality Grades do not
apply to this type of tire.
A
BC
B
D
E142544
LT type tires have some additional
information beyond those of P
type tires; these differences are
described below.
A. LT: Indicates a tire, designated
by the Tire and Rim Association
(T&RA), that is intended for
service on light trucks.
B. Load Range and Load
Inflation Limits: Indicates the
tire's load-carrying capabilities
and its inflation limits.
C. Maximum Load Dual lb (kg)
at psi (kPa) cold: Indicates the
maximum load and tire pressure
when the tire is used as a dual;
defined as four tires on the rear
axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single; defined as two tires
(total) on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
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A
BCDE
E142545
T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
A. T: Indicates a type of tire,
designated by the Tire and Rim
Association (T&RA), that is
intended for temporary service on
cars, SUVs, minivans and light
trucks.
B. 145: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 80: Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
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You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns
WARNING: Under-inflation
is the most common cause of tire
failures and may result in severe
tire cracking, tread separation or
blowout, with unexpected loss of
vehicle control and increased risk
of injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. Failure to
follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer’s recommended
cold inflation pressure which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
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When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of 1
psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (i.e.
driven more than 1 mile [1.6 km]),
never bleed or reduce air pressure.
The tires are hot from driving and
it is normal for pressures to
increase above recommended cold
pressures. A hot tire at or below
recommended cold inflation
pressure could be significantly
under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press the
tire gauge onto the valve and
measure the pressure.
3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T type mini-spare
tires (refer to the Dissimilar spare
wheel and tire assembly
information for a description):
Store and maintain at 60 psi (4.15
bar). For full-size and dissimilar
spare tires (refer to the Dissimilar
spare wheel and tire assembly
information for a description):
Store and maintain at the higher of
the front and rear inflation pressure
as shown on the Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire and
cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts or
bulges.
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Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail.
Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
E142546
When the tread is worn down to
one sixteenth of an inch (2 mm),
tires must be replaced to help
prevent your vehicle from skidding
and hydroplaning. Built-in
treadwear indicators, or wear bars,
which look like narrow strips of
smooth rubber across the tread
will appear on the tire when the
tread is worn down to one
sixteenth of an inch (2 mm)
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed
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or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNING: Tires degrade
over time depending on many
factors such as weather, storage
conditions, and conditions of use
(load, speed, inflation pressure)
the tires experience throughout
their lives.
WARNING: In general, tires
should be replaced after six years
regardless of tread wear.
However, heat caused by hot
climates or frequent high loading
conditions can accelerate the
aging process and may require
tires to be replaced more
frequently.
WARNING: You should
replace your spare tire when you
replace the road tires or after six
years due to aging even if it has
not been used.
U.S. DOT Tire Identification
Number (TIN)
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Tire Replacement
Requirements
Your vehicle is equipped with tires
designed to provide a safe ride
and handling capability.
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WARNING: Only use
replacement tires and wheels that
are the same size, load index,
speed rating and type (such as
P-metric versus LT-metric or
all-season versus all-terrain) as
those originally provided by Ford.
The recommended tire and wheel
size may be found on either the
Safety Compliance Certification
Label (affixed to either the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the
driver's seating position), or the
Tire Label which is located on the
B-Pillar or edge of the driver's
door. If this information is not
found on these labels, then you
should contact your authorized
dealer as soon as possible. Use of
any tire or wheel not
recommended by Ford can affect
the safety and performance of
your vehicle, which could result in
an increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death.
WARNING: To reduce the
risk of serious injury, when
mounting replacement tires and
wheels, you should not exceed the
maximum pressure indicated on
the sidewall of the tire to set the
beads without additional
precautions listed below. If the
beads do not seat at the
maximum pressure indicated,
re-lubricate and try again.
WARNING: For a mounting
pressure more than 20 psi
(1.38 bar) greater than the
maximum pressure, a Ford dealer
or other tire service professional
should do the mounting.
WARNING: When inflating
the tire for mounting pressures up
to 20 psi (1.38 bar) greater than
the maximum pressure on the tire
sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
4. Use both eye and ear
protection.
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WARNING: Always inflate
steel carcass tires with a remote
air fill with the person inflating
standing at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle
It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the TPMS indicator is flashing,
your TPMS is malfunctioning. Your
replacement tire might be
incompatible with your TPMS, or
some component of the TPMS
may be damaged.
Safety Practices
WARNING: If your vehicle is
stuck in snow, mud or sand, do not
rapidly spin the tires; spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds.
WARNING: Do not spin the
wheels at over 34 mph (55 km/h).
The tires may fail and injure a
passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking
Highway Hazards
No matter how carefully you drive
there’s always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
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replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you’re
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension (if
equipped) may require alignment
of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
Note: If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive vehicles (front
tires on the left side of the
diagram)
E142547
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Sometimes irregular tire wear can
be corrected by rotating the tires.
USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to about 45°F (7°C) or
below (depending on tire wear and
environmental conditions) or in snow and
ice conditions. Like any tire, summer tire
performance is affected by tire wear and
environmental conditions. If you must drive
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
Always store your summer tires indoors at
temperatures above 19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C). If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING WINTER TIRES
WARNING: When you use winter
tires on your vehicle, you must make sure
that you use the correct lug nuts.
If winter tires are used, you must make sure
that you use the correct tire pressures.
USING SNOW CHAINS
WARNING: Your vehicle is not
approved for use with snow chains.
TIRE PRESSURE MONITORING
SYSTEM
WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function.
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Each tire, including the spare, if
provided, should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label.
Installation of any tires that are not the
original equipment tire size can cause the
speedometer to display incorrect vehicle
speed.
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
This device complies with Part 15 of the
FCC Rules and with License exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
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Changing Tires With a Tire
Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically, at
least monthly, using an accurate tire gauge.
See Inflating Your Tires in this chapter.
Understanding Your Tire Pressure
Monitoring System
The tire pressure monitoring system
measures pressure in your four road tires
and sends the tire pressure readings to
your vehicle. The low tire pressure warning
light will turn on if the tire pressure is
significantly low. Once the light is
illuminated, your tires are under-inflated
and need to be inflated to the
manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When Your Temporary Spare Tire is
Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When You Believe Your System is Not
Operating Properly
The main function of the tire pressure
monitoring system is to warn you when
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:
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Customer action requiredPossible causeLow tire pressure
warning light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label, located on
the edge of driver’s door or the B-Pillar,
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Tire(s) under-inflatedSolid warning light
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in useFlashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating Your Tires
When putting air into your tires, such as at
a gas station or in your garage, the tire
pressure monitoring system may not
respond immediately to the air added to
your tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2–4 psi (14–28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
CHANGING A ROAD WHEEL
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See Tire Pressure Monitoring System
(page 235). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
an authorized dealer inspect the tire
pressure monitoring system sensor for
damage.
Note: The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full functionality
of the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded
in the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label
on the wheel that states: THIS WHEEL
AND TIRE ASSEMBLY FOR
TEMPORARY USE ONLY.
3. Full-size dissimilar spare without
label on wheel.
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When driving with a type 1 or 2
dissimilar spare tire listed above, do
not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
•Tow a trailer.
•Use more than one dissimilar spare tire
at a time.
•Use commercial car washing
equipment.
•Try to repair the dissimilar spare tire.
When driving with a type 3 dissimilar
spare tire listed above, do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar spare
wheel and tire assembly at a time.
•Use commercial car washing
equipment.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
•Handling, stability and braking
performance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability (if
applicable).
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•Handling, stability and braking
performance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•Towing a trailer.
•Driving vehicles equipped with a
camper body.
•Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure
WARNING: When one of the front
wheels is off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission is in park (P).
WARNING: Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough off
the road to avoid the danger of being hit
when operating the jack or changing the
wheel.
WARNING: To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park (P),
set the parking brake and use an
appropriate block or wheel chock to secure
the wheel diagonally opposite to the wheel
being changed. For example, when
changing the front left wheel, place an
appropriate block or wheel chock on the
right rear wheel.
WARNING: Do not get under a
vehicle that is only supported by a vehicle
jack.
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WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. If you
are unsure if the jack capacity is adequate,
contact the authorized dealer.
WARNING: Make sure there is no
grease or oil on the threads or the surface
between the wheel lugs and nuts. This can
cause the lug nuts to loosen while driving.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P)
(automatic transmission) or reverse
(R) (manual transmission) and turn
the engine off.
3. Remove the carpeted wheel cover.
4. Remove the spare tire bolt securing the
spare tire by turning it
counterclockwise.
5. Remove the spare tire from the spare
tire compartment.
E166565
6. Remove the retaining bolt securing the
jack by turning it counterclockwise.
E165188
7. Remove the jack.
E142551
8. Block the diagonally opposite wheel.
9. Loosen each wheel lug nut one-half
turn counterclockwise but do not
remove them until the wheel is raised
off the ground.
Note: Jack at the specified locations to
avoid damage to the vehicle.
10. The vehicle jacking points are shown
here, and are depicted on the yellow
warning label on the jack.
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E145908
11. Indentations in the sills show the
location of the jacking points.
E142553
12. Remove the lug nuts with the lug
wrench.
13. Replace the flat tire with the spare
tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
14. Lower the wheel by turning the jack
handle counterclockwise.
1 2
3
4
E90589
15. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
242).
Stowing the Flat Tire
The full-size road wheel can be stowed in
the spare tire compartment.
1. Lift the carpeted wheel cover at an
angle to access the spare tire
compartment.
2. Place the wheel in the spare tire well
with the valve stem facing down. Use
the mini-spare bolt to secure the
wheel.
3. Place the jack and tools back into the
spare tire compartment.
4. Replace the carpeted wheel cover.
TECHNICAL SPECIFICATIONS
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Wheel Lug Nut Torque Specifications
WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign
materials present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with the mounting surfaces
of the wheel. Installing wheels without correct metal-to-metal contact at the wheel
mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while
your vehicle is in motion, resulting in loss of control.
Ib-ft (Nm)*
Bolt size
100 (135)M12 x 1.5
*Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kilometers) after any
wheel disturbance (such as tire rotation, changing a flat tire, wheel removal).
E145950
Wheel pilot bore.A
Inspect the wheel pilot bore and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.
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ENGINE SPECIFICATIONS -
1.0L ECOBOOST™
Specification
61Cubic inches.
10:1Compression ratio.
0.026–0.030 in
(0.65–0.75 mm)
Spark plug gap.
Minimum 87 octaneRequired fuel.
ENGINE SPECIFICATIONS -
1.6L DURATEC-16V TI-VCT
(SIGMA)
Specification
98Cubic inches.
11:1Compression ratio.
0.028–0.031 in
(0.7–0.8 mm)
Spark plug gap.
Minimum 87 octaneRequired fuel.
TRANSMISSION SPECIFICATIONS - AUTOMATIC TRANSMISSION
Gear Ratios
RatioItem
3.917:11st gear
2.429:12nd gear
1.436:13rd gear
1.021:14th gear
0.867:15th gear
0.702:16th gear
3.507:1Reverse gear
4.105:1Final drive: 1st, 2nd, 5th and 6th gears
4.588:1Final drive: 3rd, 4th and reverse gears
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TRANSMISSION SPECIFICATIONS - 5-SPEED MANUAL
TRANSMISSION
Gear Ratios
RatioItem
3.846:11st gear
2.038:12nd gear
1.281:13rd gear
0.951:14th gear
0.756:15th gear
3.615:1Reverse gear
4.07:1Final drive
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MOTORCRAFT PARTS - 1.0L
ECOBOOST™
We recommend that you demand the use
of genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair.
Incorrect component use can cause
damage not covered by the vehicle
Warranty.
Part NumberEngine Component
FA-1914Air filter.
BXT-96R-590Battery.
FL-910S
Oil filter.1
SP-538A
Spark plugs.2
FP-69Cabin air filter.
WW-2430Driver side windshield wiper blade.
WW-1613Passenger side windshield wiper blade.
WW-1204Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 389). For spark plug replacement, we recommend that you contact an authorized
dealer.
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MOTORCRAFT PARTS - 1.6L
DURATEC-16V TI-VCT (SIGMA)
We recommend that you demand the use
of genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair.
Incorrect component use can cause
damage not covered by the vehicle
Warranty.
Part NumberEngine Component
FA-1914Air filter.
BXT-96R-500Battery.
FL-910S
Oil filter.1
SP-525
Spark plugs.2
FP-69Cabin air filter.
WW-2430Driver side windshield wiper blade.
WW-1613Passenger side windshield wiper blade.
WW-1204Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance
(page 389). For spark plug replacement, we recommend that you contact an authorized
dealer.
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VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
E142806
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
CodeDescription
ASix-speed automatic transmission
MSix-speed manual transmission
CFive-speed manual transmission
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS - 1.0L
ECOBOOST™
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities
QuantityItem
1.1 gal (4.1 L)Engine oil fill capacity including the oil filter.
1.1 gal (4 L)Engine oil fill capacity excluding the oil filter.
1.5 gal (5.8 L)Engine coolant fill capacity.
0.6 gal (2.3 L)Manual transmission fluid fill capacity.
24 oz (0.675 kg)Air conditioning refrigerant fill capacity.
4.1 fl oz (120 ml)Air conditioning refrigerant compressor oil fill capacity.
12.4 gal (47 L)Fuel tank fill capacity.
0.8 gal (3.2 L)Washer system fill capacity.
Adding Engine Oil
Quantity
0.7 qt (0.7 L)
The quantity of engine oil required to raise
the indicated level on the dipstick from
minimum to maximum.
Specifications
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
WSS-M2C200-D2Motorcraft® Dual Clutch Transmission Fluid (U.S.)
Motorcraft® Dual Clutch Transmission Fluid / Huile
pour boîtes embrayage double Motorcraft®
(Canada)
XT-11-QDC (U.S. & Canada)
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for
gasoline engines are also acceptable. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
E142732
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
Note: Do not use more than 1.1 qt (1 L) of
the alternative engine oil between
scheduled service intervals.
Using oil and fluids that do not meet the
defined specification and viscosity grade
may lead to:
•Component damage which may not be
covered by the vehicle Warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Reduced brake performance.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
252
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
Alternative Engine Oil for Extreme
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil where the ambient
temperature reaches -22.0°F (-30°C) or
below.
Materials
SpecificationName
WSS-M2C947-B1Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil
(U.S.)
(Canada)
XO-0W20-Q1SP (U.S.)
E240522
CAPACITIES AND
SPECIFICATIONS - 1.6L
DURATEC-16V TI-VCT (SIGMA)
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
253
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Capacities and Specifications
Capacities
QuantityItem
1.1 gal (4.05 L)Engine oil fill capacity including the oil filter.
1.0 gal (3.75 L)Engine oil fill capacity excluding the oil filter.
1.5 gal (5.5 L)Engine coolant fill capacity.
0.6 gal (2.3 L)Manual transmission fluid fill capacity.
0.5 gal (1.8 L)Automatic transmission fluid fill capacity.
21 oz (0.6 kg)Air conditioning refrigerant fill capacity.
5.1 fl oz (150 ml)Air conditioning refrigerant compressor oil fill capacity.
12.4 gal (47 L)Fuel tank fill capacity.
0.8 gal (3.2 L)Washer system fill capacity.
Adding Engine Oil
Quantity
0.7 qt (0.7 L)
The quantity of engine oil required to raise
the indicated level on the dipstick from
minimum to maximum.
Specifications
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
Materials
SpecificationName
WSS-M2C945-B1Engine Oil - SAE 5W-20 - Synthetic Blend Motor Oil
(U.S.)
Engine Oil - SAE 5W-20 - Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-20
Motorcraft® (Canada)
XO-5W20-Q1SP (U.S.)
CXO-5W20-LSP6 (Canada)
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
WSS-M2C200-D2Motorcraft® Dual Clutch Transmission Fluid (U.S.)
Motorcraft® Dual Clutch Transmission Fluid / Huile
pour boîtes embrayage double Motorcraft®
(Canada)
XT-11-QDC (U.S. & Canada)
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
WSH-M17B19-AMotorcraft® R-134a Refrigerant (U.S.)
R-134a Refrigerant / Frigorigène R-134a (Canada)
YN-19 (U.S.)
CYN-19-R (Canada)
WSH-M1C231-BMotorcraft® PAG Refrigerant Compressor Oil (U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motorcraft®
(Canada)
YN-12-D (U.S. & Canada)
255
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
SpecificationName
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Motor oils of the recommended viscosity
grade that meet API SN requirements and
display the API Certification Mark for
gasoline engines are also acceptable. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark.
E142732
An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Committee (ILSAC).
Note: Do not use more than 1.1 qt (1 L) of
the alternative engine oil between
scheduled service intervals.
Using oil and fluids that do not meet the
defined specification and viscosity grade
may lead to:
•Component damage which may not be
covered by the vehicle Warranty.
•Longer engine cranking periods.
•Increased emission levels.
•Reduced engine performance.
•Reduced fuel economy.
•Reduced brake performance.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
256
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Capacities and Specifications
Alternative Engine Oil for Extreme
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extreme cold
climates, where the ambient temperature
reaches -22.0°F (-30°C) or below.
Materials
SpecificationName
WSS-M2C947-B1Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil
(U.S.)
(Canada)
XO-0W20-Q1SP (U.S.)
E240522
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Capacities and Specifications
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
Note: Listening to loud audio for long
periods of time could damage your hearing.
Radio reception factors
The further you travel away from an FM station, the weaker
the signal and the weaker the reception.
Distance and Strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass near a radio transmission tower, a stronger
signal can override a weaker signal and can cause interfer-
ence in the audio system.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in
Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Ask an
authorized dealer for more information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of
the disc toward the edge. Do not clean in
a circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
•MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
•MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
•Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present, (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA
extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
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Audio System
E156613
ED
OF
G
K
L
M
N
JH
I
C
A B
Eject: Press the button to eject
a CD.
A
Cursor arrows: Press a button
to scroll through on-screen
choices.
B
CD slot: Where you insert a CD.C
OK: Press the button to confirm
on-screen selections.
D
Clock: Press to set the time. Use
the H and M buttons outside the
audio display to adjust the hours
and minutes. Press OK to finish.
(The clock can also be set by
pressing MENU, then scrolling
to the clock settings menu.)
E
Tune: Press the button to
manual tune on AM and FM
wavebands.
F
Numeric keypad: Press the
button to recall a previously
stored station. To store a
favorite station press and hold
until the sound returns.
G
Seek up: Press the button to go
to the next station up the radio
frequency band or the next track
on a CD.
H
On, Off and Volume: Press the
button to switch the audio
system on or off. Turn the dial to
adjust the volume.
I
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
Seek down: Press the button to
go to the next station down the
radio frequency band or the
previous track on a CD.
J
MENU: Press the button to
access different audio system
features.
K
INFO: Press the button to
access radio or CD information.
L
SOUND: Press the button to
adjust the sound settings for
bass, treble, middle, balance and
fade.
M
MEDIA: Press the button to
access the AUX and SYNC
features, it will also cancel the
menu or list browsing.
N
RADIO: Press the button to
select different radio bands, it
will also cancel the menu or list
browsing.
O
Sound Button
This will allow you to adjust the sound
settings (for example bass, middle and
treble).
1. Press the SOUND button.
2. Use the up and down arrow buttons to
select the required setting.
3. Use the left and right arrow buttons to
make the necessary adjustment. The
display indicates the level selected.
4. Press the OK button to confirm the
new settings.
Waveband Button
Press the RADIO button to select from the
wavebands available.
You can use the selector to return to radio
reception when you have been listening to
another source.
Alternatively, press the left arrow button
to display the available wavebands. Scroll
to the required waveband and press OK.
Station Tuning Control
Seek Tuning
Select a waveband and briefly press one
of the seek buttons. The unit will stop at
the first station it finds in the direction you
have chosen.
Manual Tuning
1. Press the MENU button.
2. Select RADIO mode and then Manual.
3. Use the left and right arrow buttons to
tune down or up the waveband in small
increments or press and hold to
increment quickly, until you find a
station you want to listen to.
4. Press OK to continue listening to a
station.
Scan Tuning
Scan allows you to listen to a few seconds
of each station detected.
1. Press the MENU button.
2. Select RADIO mode and then Scan.
3. Use the seek buttons to scan up or
down the selected waveband.
4. Press OK to continue listening to a
station.
Station Preset Buttons
This feature allows you to store your
favorite stations, they can be recalled by
selecting the appropriate waveband and
pressing one of the preset buttons.
1. Select a waveband.
2. Tune to the station required.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Note: When you drive to another part of the
country, stations that broadcast on
alternative frequencies and are stored on
preset buttons, may be updated with the
correct frequency and station name for that
area.
Autostore Control
Note: This will store up to a maximum of
the six strongest signals available, either
from the AM or the FM waveband and
overwrite the previously stored stations. You
can also store stations manually in the same
way as other wavebands.
•Press and hold the RADIO button.
•When the search is complete, sound is
restored and the strongest signals are
stored on the autostore presets.
Automatic Volume Control
When available, automatic volume control
adjusts the volume level to compensate
for engine noise and road speed noise.
1. Press the MENU button and select
Audio Settings.
2. Select Spd. Comp. Vol.
3. Use the left or right arrow button to
adjust the setting.
4. Press the OK button to confirm your
selection.
5. Press the MENU button to return.
Alternative Frequencies
The majority of programs that broadcast
on the FM waveband have a program
identification code that can be recognized
by audio units.
When your vehicle moves from one
transmission area to another with the
alternative frequencies tuning switched
on, this function will search for the
strongest station signal.
Under certain conditions, alternative
frequencies tuning may temporarily disrupt
normal reception.
When selected, the unit continually
evaluates signal strength and if a better
signal becomes available, the unit will
switch to that alternative. It mutes while
it checks a list of alternative frequencies
and if necessary, it will search once across
the selected waveband for a genuine
alternative frequency.
It will restore radio reception when it finds
one or if one is not found, the unit will
return to the original stored frequency.
When selected, AF will be shown in the
display.
1. Press the MENU button.
2. Select Audio Settings.
3. Scroll to Alternat. freq. or Alt.
Frequency and turn on or off with the
OK button.
4. Press the MENU button to return.
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Audio System
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: An integrated multi function display
is situated above the unit. This shows
important information regarding control of
your system. Additionally, there are various
icons placed around the display screen
which light up when a function is active, for
example CD, Radio or Aux.
E156629
K J
ED
UF
H
I
G
Q
R
S
T
NOP L
M
C
A B
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
Eject: Press the button to eject
a CD.
A
Cursor arrows: Press a button
to scroll through on-screen
choices.
B
CD slot: Where you insert a CD.C
OK: Press the button to confirm
on-screen selections.
D
INFO: Press the button to
access radio, CD, USB and IPod
information.
E
TUNE -: Press the button to
manual tune down the
waveband.
F
TUNE +: Press the button to
manual tune up the waveband.
G
Numeric keypad: Press the
button to recall a previously
stored station. To store a
favorite station press and hold
until the sound returns.
H
Clock: Press the button to set
the clock, except when in phone
mode.
I
Function button 4: Press the
button to select different
functions of the audio system
depending on which mode (i.e.
radio or CD) you are in.
J
Function button 3: Press the
button to select different
functions of the audio system
depending on which mode (i.e.
radio or CD) you are in.
K
Seek up: Press the button to go
to the next station up the radio
frequency band or the next track
on a CD.
L
On, Off and Volume: Press the
button to switch the audio
system on or off. Turn the dial to
adjust the volume.
M
Seek down: Press the button to
go to the next station down the
radio frequency band or the
previous track on a CD.
N
Function button 2: Press the
button to select different
functions of the audio system
depending on which mode (i.e.
radio or CD) you are in.
O
Function button 1: Press the
button to select different
functions of the audio system
depending on which mode (i.e.
radio or CD) you are in.
P
MENU: Press the button to
access different audio system
features.
Q
SOUND: Press the button to
adjust the sound settings for
bass, treble, middle, balance and
fade.
R
PHONE: Press the button to
access the phone feature of the
SYNC system by pressing
PHONE then MENU. See
separate manual.
S
MEDIA: Press the button to
access the AUX and SYNC
features, it will also cancel the
menu or list browsing.
T
RADIO: Press the button to
select different radio bands, it
will also cancel the menu or list
browsing.
U
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
E104157 A
1 2 3 4
Descriptions for function buttons
1-4
A
Function buttons 1 to 4 are context
dependent, and change according to the
current unit mode. The description for the
current function displays in the screen.
Sound Button
This will allow you to adjust the sound
settings (for example bass, middle and
treble).
1. Press the SOUND button.
2. Use the up and down arrow buttons to
select the required setting.
3. Use the left and right arrow buttons to
make the necessary adjustment. The
display indicates the level selected.
4. Press the OK button to confirm the
new settings.
Waveband Button
Press the RADIO button to select from the
wavebands available.
You can use the selector to return to radio
reception when you have been listening to
another source.
Alternatively, press the left arrow button
to display the available wavebands. Scroll
to the required waveband and press OK.
Station Tuning Control
Seek Tuning
Select a waveband and briefly press one
of the seek buttons. The unit will stop at
the first station it finds in the direction you
have chosen.
Manual Tuning
1. Press function button 2.
2. Use the left and right arrow buttons to
tune down or up the waveband in small
increments or press and hold to
increment quickly, until you find a
station you want to listen to.
3. Press OK to continue listening to a
station.
Scan Tuning
Scan allows you to listen to a few seconds
of each station detected.
1. Press function button 3.
2. Use the seek buttons to scan up or
down the selected waveband.
3. Press function button 3 again or OK
to continue listening to a station.
Station Preset Buttons
This feature allows you to store your
favorite stations, they can be recalled by
selecting the appropriate waveband and
pressing one of the preset buttons.
1. Select a waveband.
2. Tune to the station required.
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Audio System
3. Press and hold one of the preset
buttons. A progress bar and message
will appear. When the progress bar
completes the station has been stored.
The audio unit will also mute
momentarily as confirmation.
You can repeat this on each waveband and
for each preset button.
Note: When you drive to another part of the
country, stations that broadcast on
alternative frequencies, and are stored on
preset buttons, may be updated with the
correct frequency and station name for that
area.
Autostore Control
Note: This will store up to a maximum of
the 10 strongest signals available, either
from the AM or the FM waveband, and
overwrite the previously stored stations. You
can also store stations manually in the same
way as other wavebands.
•Press and hold the RADIO button.
•When the search is complete, sound is
restored and the strongest signals are
stored on the autostore presets.
Automatic Volume Control
When available, automatic volume control
adjusts the volume level to compensate
for engine noise and road speed noise.
1. Press the MENU button and
selectAudio Settings.
2. Select Spd. Comp. Vol.
3. Use the left or right arrow button to
adjust the setting.
4. Press the OK button to confirm your
selection.
5. Press the MENU button to return.
Alternative Frequencies
The majority of programs that broadcast
on the FM waveband have a program
identification code, it can be recognized by
audio units.
When your vehicle moves from one
transmission area to another with the
alternative frequencies tuning switched
on, this function will search for the
strongest station signal.
Under certain conditions, alternative
frequencies tuning may temporarily disrupt
normal reception.
When selected, the unit continually
evaluates signal strength and, if a better
signal becomes available, the unit will
switch to that alternative. It mutes while
it checks a list of alternative frequencies
and if necessary, it will search once across
the selected waveband for a genuine
alternative frequency.
It will restore radio reception when it finds
one or if one is not found, the unit will
return to the original stored frequency.
When selected, AF will be shown in the
display.
1. Press the MENU button.
2. Select Audio Settings.
3. Scroll to Alternat. freq. or Alt.
Frequency. and turn on or off with the
OK button.
4. Press the MENU button to return.
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Audio System
AUDIO UNIT - VEHICLES WITH:
TOUCHSCREEN DISPLAY
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: The touchscreen controls most of
the audio features.
E156662
C D
GEF
BA
TUNE: Press these buttons
when in radio mode to manually
search up or down through the
radio frequency band. In SIRIUS
mode, press these buttons to
find the next or previous
available satellite radio station.
A
Eject: Press the button to eject
a CD.
B
DISP: Press the button to turn
the display into idle mode.
C
SEEK: Press these buttons
when you are in radio mode to
go to the next station up or down
the radio frequency band, or to
go to the next or previous track
on a CD. In SIRIUS mode, press
D
these buttons to select the next
or previous channel. If a specific
category is selected (for
example Jazz, Rock or News),
use these buttons to find the
next or previous channel in the
selected category.
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Audio System
SOUND: Press the button to
adjust the sound settings for
bass, treble, middle, balance and
fade.
E
On, Off and Volume: Press the
button to switch the audio
system on or off. Turn the dial to
adjust the volume.
F
SOURCE: Press the button to
access different audio modes,
for example AM, FM, Satellite
radio and A/V input.
G
AUDIO UNIT - VEHICLES WITH:
SONY AUDIO SYSTEM/
TOUCHSCREEN DISPLAY
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: The touchscreen controls most of
the audio features.
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Audio System
E156663
A B C DE
J I FGH
On, Off: Press the button to
switch the audio system on or
off.
A
CD Slot Where you insert a CD.B
TUNE +: In radio mode, press
this button to manually search
forward through the radio
frequency band. In SIRIUS mode,
press this button to find the next
available satellite radio station.
C
Seek up In radio mode, press
this button to go to the next
station up the radio frequency
band. Press to go to the next
track on a CD. In SIRIUS mode,
press this button to select the
next channel. If a specific
category is selected (for
example Jazz, Rock or News),
use this button to find the next
channel in the selected category.
D
Eject: Press the button to eject
a CD.
E
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Audio System
SOUND: Press the button to
adjust the sound settings for
bass, treble, middle, balance and
fade.
F
Volume Turn the dial to adjust
the volume.
G
TUNE -: In radio mode, press this
button to manually search
backward through the radio
frequency band. In SIRIUS mode,
press this button to find the
previous available satellite radio
station.
H
Seek down In radio mode, press
this button to go to the next
station down the radio frequency
band. Press to go to the previous
track on a CD. In SIRIUS mode,
press this button to select the
I
previous channel. If a specific
category is selected (for
example Jazz, Rock or News),
use this button to find the
previous channel in the selected
category.
SOURCE: Press the button to
access different audio modes,
for example AM, FM, Satellite
radio and A/V input.
J
DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions:
•Scan allows you to hear a brief
sampling of all available stations. This
feature still works when HD Radio
reception is on, although it does not
scan for HD2-HD7 channels. You may
see the HD logo appear if the station
has a digital broadcast.
•Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.
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Audio System
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
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Audio System
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
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Audio System
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.
E142593
SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
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Audio System
Troubleshooting
ActionConditionMessage
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated the
channels available for your
vehicle.
Subscription Updated
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Audio System
AUDIO INPUT JACK
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
WARNING: Do not connect or adjust
the settings on your portable music player
when your vehicle is moving.
WARNING: Always place your device
in a secure location in your vehicle so it
does not become a projectile in a sudden
stop or crash. Failure to follow this
instruction could result in personal injury.
Note: For optimum performance when
using any auxiliary device set the volume on
the device high. This reduces audio
interference when charging the device using
the vehicle power supply.
E149149
The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
connectors at each end.
1. Make sure your vehicle is stationary
with the audio unit and the portable
music player switched off.
2. Plug the extension cable from the
device into the audio input jack.
3. Switch on the radio and select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch on your device and adjust the
volume to half the maximum level.
6. Press AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your device until
it reaches the volume level of the FM
station or CD. Do this by switching back
and forth between the AUX and FM or
CD controls.
USB PORT (If Equipped)
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
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Audio System
E201595
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See Using
SYNC™ With Your Media Player (page
298).
MEDIA HUB (If Equipped)
You can locate the media hub inside the
center console or on the instrument panel.
E211463
See your SYNC information.
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Audio System
GENERAL INFORMATION
E198355
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player.
This allows you to:
•Make and receive calls.
•Access and play music from your
portable music player.
•Use 911 Assist and applications, via
SYNC Applink .*
•Access phonebook contacts and music
using voice commands.
•Stream music from your connected
phone.
•Text message.
•Use the advanced voice recognition
system.
•Charge your USB device (if your device
supports this).
*These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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SYNC™ (If Equipped)
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latest
software downloads available for
SYNC.
•Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
•Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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SYNC™ (If Equipped)
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 293).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session
E142599
Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time.
Global voice commands
This command ends the voice session. You
can also cancel a session by holding the
voice button for two or more seconds.
(cancel | exit)
This command provides you with hints,
examples and instructions.
help
This command restarts the voice session
from the initial starting point.
(main menu | start again)
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
•Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
•Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
•Speak naturally, without long pauses
between words.
•You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
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SYNC™ (If Equipped)
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level
E142599
Press the voice button. When
prompted, say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode novice
Provides less audible interaction and guid-
ance.
interaction mode advanced
Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts off
Clarify your voice command with a short
question.
confirmation prompts on
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
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SYNC™ (If Equipped)
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
voice settings
Then any of the following:
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation on
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
phone confirmation off
Changing the Voice Settings
In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.
To change the voice settings press the
Menu button then select:
Menu Item
SYNC-Settings
Voice settings
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
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SYNC™ (If Equipped)
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Phone for the First Time
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button. When the
audio display indicates there is no
paired phone, select the option to add.
3. When a message to begin pairing
appears in the audio display, search for
SYNC on your phone to start the pairing
process.
4. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Using Voice Commands
E142599
Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice and when prompted
say:
Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)
You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.
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Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth
Devices.
4. Press the OK button.
5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
7. When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.
SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone’s capability, see your
cell phone’s manual and visit the website.
Phone Voice Commands
E142599
Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other
1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | place call on hold)
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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Voice Command
3
[text] (messages | message)
help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands:
Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.
To access text messages say:
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press:
Menu Item
Hear it
Changing Devices Using Voice
Commands
Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:
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Voice Command
You can state the name of
the desired device, such as
“My iPhone”,“My Galaxy”
or“My iPod”. SYNC may
ask you to confirm the type
of device (Phone, USB, or
Bluetooth Audio).
(connect |
device) ___
Making Calls
E142599
Press the voice button. When
prompted, say:
Voice Command
call [[a] name]
SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button
on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
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Description and actionMenu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.Phonebook
1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.Call History
1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Select one of the options available.
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Description and actionDisplay
Enter numbers using the audio system's numeric keypad.Dial a number
Access your downloaded phonebook.Phonebook
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.Call History
1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Speed Dial
Send, download and delete text messages.Text messaging
Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
BT Devices
View various settings and features on your phone.Phone settings
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Receiving a Text Message
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
Note: This is a speed-dependent feature
and is only available when your vehicle is
traveling at 3 mph (5 km/h) or less.
When a new message arrives, an audible
tone sounds and the audio display
indicates you have a new message.
To hear the message you can say:
Description and
action
Voice command
Select this option
to have the system
read the message
to you.
(listen to | read)
([text] message)
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SYNC™ (If Equipped)
Using the screen you also have the following options:
Description and actionMenu
Item
Select this option, or do nothing, and the message goes into your text message
inbox.
Ignore
Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
View
If you select this option, use the arrow button to scroll through the
following options:
More...
Press the OK button to access, and then scroll
through a list of pre-defined messages to send.
Reply to
sender
Press the OK button to call the sender of the
message.
Call sender
Press the OK button to forward the message to
anyone in your phonebook or call history. You can
also choose to enter a number.
Forward
msg.
Sending, Downloading and Deleting
Your Text Messages
1. Press the PHONE button.
2. Select the text messaging option, and
then press the OK button.
Choose from the following options:
Description and actionMenu
Item
Allows you to send a new text message based on a pre-defined set of 15
messages.
New
Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the More option. This allows you to reply to the sender, call the sender or
forward the message.
View
Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
Delete
Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.
More...
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Sending a Text Message
Note: You can only send a text message to
one recipient at a time.
1. Select the send option when the
desired selection highlights in the audio
display.
2. Select the confirmation option when
the contact appears.
3. Press the OK button again to confirm
when the system asks if you want to
send the message. A pre-defined
signature appears on each text
message.
Note: You can send text messages either
by choosing a contact from the phonebook
and selecting the text option from the audio
display or by replying to a received message
in the inbox.
Accessing Your Phone Settings
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone and
text message notification, modify your
phonebook, and set up automatic
download.
1. Press the PHONE button.
2. Scroll until the phone settings option
appears, and then press the OK button.
Scroll to select from the following options:
Description and actionMenu Item
If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
Set ringtone
1. Press the OK button to select and scroll to hear each
ringtone.
2. Press the OK button to select a ringtone.
Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to
switch the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,
delete or download). Press the OK button to select and
scroll between the choices in the phonebook preferences
table below.
Phonebook pref.
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Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Delete
Press the OK button to select and download your phone-
book to the system.
Download now
When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
Auto-download
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Enabling this feature allows you to select how your
contacts are displayed. You can select:
Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices as well
as set a phone as primary.
1. Press the PHONE button.
2. Scroll until Bluetooth Devices appears,
and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add
1. Select the option to add to start the pairing process.
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SYNC™ (If Equipped)
Description and actionMenu Item
2. When a message to begin pairing appears in the audio
display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.
Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Delete
The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Master
Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Conn.
Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.
Discon.
System Settings
1. Press the MENU button.
2. Select the SYNC settings option, and
then press the OK button.
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Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system's
Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
Install on SYNC
Display the system's version numbers as well as its serial
number. Press the OK button to select.
System info
The voice settings submenu contains various options. See
Using Voice Recognition (page 279).
Voice settings
Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.
Browse USB
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SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•911 Assist: Can alert 911 in the event of
an emergency.
•SYNC AppLink: Allows you to connect
to and use certain applications such as
Spotify and Glympse (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 36). Important information about
airbag deployment is in this chapter.
See Roadside Emergencies (page 160).
Important information about the fuel pump
shut-off is in this chapter.
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Setting 911 Assist On or Off
Press Menu then select
Action and DescriptionMenu
Item
SYNC-Applications
Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options:
Action and DescriptionMenu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
•SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
•The 911 Assist feature must be set on
before the incident.
•You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
•A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
•The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
•SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist
hardware sustains damage in a crash.
•The vehicle's battery or the SYNC
system has no power.
•The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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SYNC™ (If Equipped)
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select:
Action and DescriptionMenu
Item
SYNC-Apps
Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
•To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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•To allow your vehicle to provide
location information, including: GPS
and speed.
•To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling and Disabling App Permissions Using the SYNC Menu
Press the MENU button to access the SYNC menu then select:
Action and DescriptionMenu Item
SYNC-Apps
Mobile Apps
You can also select a specific app.
If the app supports push notifications, this
setting is listed. Select to enable or disable
the feature as required.
All Apps
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place
automatically.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
App Status
You can view the current status of an app
in the settings menu.
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There are three possible statuses:
Action and DescriptionMenu Item
The system has detected a new app
requiring authorization or a general
permissions update is required.
Update Needed
No update is required.Up-To-Date
The system is trying to receive an update.Updating...
Update settings
Action and DescriptionMenu Item
Select this option from the settings menu
to manually preform a needed update.
Request Update
Select this option from the settings menu
to disable automatic updates.
Disable Updates
Doing so also disables the use of Mobile
Apps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC.
Confirm that the USB device has been
formatted correctly and has the following
specifications:
•USB 2.0.
•File format must be FAT16/32.
The format of the audio files on the USB
device must be:
•MP3.
•Non DRM protected WMA.
•WAV.
•AAC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
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To Connect Using Voice Commands
Plug the device into one of the vehicle's
USB ports.
Press the voice button and when
prompted, say:
Action and Descrip-
tion
Voice Command
You can now play
music by saying any
of the appropriate
voice commands.
See the media
voice commands.
(USB [stick] | iPod
| MP3 [player])
Words in brackets [ ] are optional and do
not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick.
To Connect Using the System Menu
1. Plug the device into one of the vehicle's
USB ports.
2. Press the MEDIA button and select
either USB 1 or USB 2 from the media
source list in the audio display.
To view USB content select:
Description and ActionMessage
Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.
Browse USB
You can browse the files on the USB
device in categories. Select BROWSE
from the buttons at the bottom of the
audio display and choose from the
following:
Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands
E142599
Press the voice button and when
prompted say:
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Description and ActionVoice Command
You can now play music by saying any of the appropriate
voice commands.
(USB [stick] | iPod | MP3
[player])
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing".
Description and ActionCommand
Pauses device playback.pause
Resumes device playback.play
play [album] ___
Play all media on the device from the first
track to the last.
play all
play [artist] ___
play [genre] ___
play [playlist] ___
Plays the next track on the current media.next [track | title | song | file | podcast |
chapter | episode]
Plays the previous track on current media.previous [track | title | song | file |
podcast | chapter | episode]
Creates a playlist with a similar genre to the
one currently playing.
[play] (similar music | more like this)
play [song | track | title | file] ___
repeat off
Repeats the current track.repeat (one | track) [on]
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Description and ActionCommand
Plays the current playlist in a random order.
(Not all devices support this command.)
shuffle [all] [on]
shuffle off
At any time during playback, you can press
the voice button and ask the system what is
playing. The system reads the metadata tags
(if populated) of the current track.
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
Examples of USB Commands
SYNC provides the user with many intuitive
ways to find and play a song using voice.
For example, if we have a song called
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
play this song:
•Play song "Penny Lane".
•Play "Penny Lane".
If we wanted to play the entire album, we
can say:
•Play album "Magical Mystery Tour".
•Play "Magical Mystery Tour".
Bluetooth Audio
The system is also capable of playing
music from your cellular phone through
Bluetooth.
To switch the Bluetooth Audio on, press
the MEDIA button and select:
Menu Item
BT audio
Then any of the following:
Voice Command
pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]
Media Menu Features
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.
Press the MEDIA button and select either
USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
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Description and ActionMessage
This will enter the media menu.Options
Then any of the following:
Description and ActionMessage
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Shuffle
Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track
You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
Similar music
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.
Reset USB
Accessing Your USB Song Library
1. Plug the device into your vehicle's USB
port.
2. Press the MEDIA button (next to the
audio display) to select USB playback.
Description and ActionMessage
This menu allows you to select and play your media files by
artist, album, genre, playlist or track.
Browse USB
If there are no media files to access, the
display indicates there is no media.
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If there are media files, you have the following options:
Description and ActionDisplay
Play all indexed media files from your device one at a time
in numerical order.*
Play all
Press the OK button to select. The first track title appears
in the display.
Access your playlists (from formats like ASX, M3U, WPL,
or MTP).*
Playlists
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK button.
Search for and play a specific indexed track.*
Songs
1. Press the OK button to select.
2. Scroll to select the desired track, and then press the OK
button.
Sort all indexed media files by artist. The system then lists
and plays all artists and tracks alphabetically.*
Artists
1. Press the OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Sort all indexed media files by album.*
Albums
1. Press the OK button to select.
2. Scroll to select the desired album, and then press the
OK button.
Sort all indexed media files by genre (category) type.*
Genres
1. Press the OK button to select.
2. Scroll to select the desired genre, and then press the
OK button.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
Browse USB
1. Press the OK button to select.
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Description and ActionDisplay
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
*You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands:
Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___
USB 2 (If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
You can access both USB devices by using
voice commands.
To access a USB device press the voice
button and when prompted say:
Voice command
USB 1
USB 2
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC™ With
Your Phone (page 281).
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Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command.
E142599
Press the voice button and when
prompted say:
Voice Command
(music | audio | entertainment) [system]
Below are a few examples of voice
commands you can use.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
Bluetooth (audio | stereo)
(disc | CD [player]) play
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset)
[tune [to]] FM 2
Radio
*
tune [to] SAT
*
Sirius
(USB [stick] | iPod | MP3 [player])
Voice Command
((who's | who is) this | who plays this |
(what's | what is) playing [now] | (what
| which) (song | track | artist) is this |
(who's | who is) playing | (what's | what
is) this)
help
* If equipped.
Radio Voice Commands
E142599
If you are listening to the radio,
press the voice button, and then
say any of the commands in the
following table.
If you are not listening to the radio,
press the voice button and, after the
tone, say:
Voice Command
Radio
You can then say any of the following
commands.
[tune [to]] AM
[tune [to]] AM1
[tune [to]] AM (autostore | AST |
autoset)
[tune [to]] AM 2
[tune [to]] (AM ___ | ___ [AM])
[tune [to]] AM preset ___
[tune [to]] AM1 preset ___
[tune [to]] FM
[tune [to]] FM1
[tune [to]] FM (autostore | AST |
autoset) preset ___
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Voice Command
[tune [to]] FM 2
[tune [to]] (FM ___ | ___ [FM])
[tune [to]] FM preset ___
*
FM ___ HD ___
[tune [to]] FM 2 preset ___
*
HD ___
[tune [to]] preset ___
Tune
help
* If equipped.
Sirius Satellite Radio Voice Commands
(If equipped)
E142599
To listen to Sirius satellite radio,
press the voice button and, after
the tone, say:
Voice Commands
Sirius
When you are listening to Sirius
satellite radio, you can press the voice
button, and say any of the commands
in the following table.
Voice Commands
tune [to] SAT
[tune [to]] SAT 1
[tune [to]] SAT 2
[tune [to]] SAT 3
[tune [to]] preset ___
[tune [to]] SAT 1 preset ___
Voice Commands
[tune [to]] SAT 2 preset ___
[tune [to]] SAT 3 preset ___
tune [to] [Sirius]
Help
You can say the
channel number (0-
233) to listen to that
Sirius station.
[tune [to]] Sirius
[channel] ___
CD Voice Commands
E142599
If you are listening to a CD, press
the voice button, and then say
any of the commands in the
following table.
If you are not listening to a CD, press
the voice button and, after the tone,
say:
Voice Command
(disc | CD [player]) play
You can then say any of the following
commands.
pause
play
[play] next track
[play] previous track
[play | change to] track [number] ___
repeat (track | song) [on]
repeat folder [on]
repeat off
(shuffle | random | mix) [on | (tracks |
songs) [on]]
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Voice Command
(shuffle | random | mix) (CD [player] |
disc) [on]
(shuffle | random | mix) folder [on]
shuffle off
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Phone issues
Possible solution(s)Possible cause(s)Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a possible
phone malfunction. Use the SYNCmyphone
feature available on the
website.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
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Phone issues
Possible solution(s)Possible cause(s)Issue
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
I am having trouble
connecting my phone to
SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
This may be a possible
phone malfunction.
Update your device's firm-
ware.
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Phone issues
Possible solution(s)Possible cause(s)Issue
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC. Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
USB and media issues
Possible solution(s)Possible cause(s)Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
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USB and media issues
Possible solution(s)Possible cause(s)Issue
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
The device is not connected.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The song may have copy-
right protection, which does
not allow it to play.
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voice
commands and the media
voice commands at the
beginning of their respective
sections.
You may be using the wrong
voice commands.
SYNC does not understand
what I am saying. After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
You may be speaking too
soon or at the wrong time.
Review the media voice
commands at the beginning
of the media section.
You may be using the wrong
voice commands.
SYNC does not understand
the name of a song or artist.
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Voice command issues
Possible solution(s)Possible cause(s)Issue
Say the song or artist
exactly as listed. If you say
"Play Artist Prince", the
system does not play music
by Prince and the Revolution
or Prince and the New
Power Generation.
You may be saying the
name differently than the
way you saved it.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
The system may not be
reading the name the same
way you are saying it. Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.
You may be using the wrong
voice commands.
SYNC does not understand
or is calling the wrong
contact when I want to
make a call.
Make sure you are saying the
contacts exactly as they are
listed. For example, if you
save a contact as Joe
Wilson, say "Call Joe
Wilson".
Using the SYNC phone
menu, open the phonebook
and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
You may be saying the
name differently than the
way you saved it.
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Voice command issues
Possible solution(s)Possible cause(s)Issue
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
The system may not be
reading the name the same
way you are saying it.
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
Contacts in your phonebook
may be very short and
similar, or they may contain
special characters.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
Your phonebook contacts
may be in CAPS.
AppLink issues
Possible solution(s)Possible cause(s)Issue
Ensure you have a compat-
ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
An AppLink capable phone
is not connected to SYNC.
AppLink Mobile Applica-
tions: When I select "Find
New Apps," SYNC does not
find any applications.
paired and connected to
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
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AppLink issues
Possible solution(s)Possible cause(s)Issue
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a Bluetooth bug on
some older versions of the
Android operating system
that may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned
off Bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
AppLink.
Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button highlights when
you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
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Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing it
takes you to the home screen view.
HomeB
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 359).
ClockC
This displays the current outside temperature.Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature BarE
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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DescriptionItemCallout
This icon displays when your phone's microphone is
muted. A caller cannot hear you.
Microphone MuteA
This icon displays when the audio system is muted.MuteB
This icon displays when SYNC 3 has received a soft-
ware update. Pressing the icon will show more details
about the new software.
DownloadC
This icon displays when the system is connected to
a Wi-Fi network.
Wi-FiD
This icon displays when an available Wi-Fi network
is within range.
Wi-Fi in RangeE
This icon displays when your cell phone is roaming.RoamingF
This icon displays when you receive a text message
on your phone.
Text MessageG
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DescriptionItemCallout
This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
911 Assist OffH
This icon displays when there is an active Bluetooth
alert.
Bluetooth AlertI
This icon displays to show an active Bluetooth
connection.
BluetoothJ
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
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Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and eyes on the
road. The system provides feedback
through audible tones, prompts, questions
and spoken confirmations depending on
the situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 327).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seek
between memory presets.
•While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seek
between memory presets.
•While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT: Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:Touch the control repeatedly to switch
between media sources (modes).
See Steering Wheel (page 66).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•Power: Switch the audio system on
and off.
•VOL: Control the volume of playing
audio.
•Seek and Tune: se as you normally
would in audio modes.
•Eject: Eject a CD from the audio
system.
•SOURCE or MEDIA: Press repeatedly
to advance through available media
modes.
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•SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
•1-6: Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 258).
•DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
•Temperature, fan and climate
control buttons: Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control (page 94).
911 Assist
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 359).
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To make sure that 911 Assist works
correctly:
•SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
•The 911 Assist feature must be set on
before the incident.
•You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
•A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
•The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
•SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist
hardware sustains damage in a crash.
•The vehicle's battery or the SYNC
system has no power.
•The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
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against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
•Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
•Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
•For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
•Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
•Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
•All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
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Restricted features
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating an Owner Account
Why do I need an owner account?
•Essential for keeping up with the latest
software and connected features.
•Access to customer support for any
questions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
SYNC Connect (If Equipped)
With a SYNC® Connect-equipped vehicle,
you can use FordPass® to track your
vehicle’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. You can
also schedule specific times to remotely
start your vehicle so it’s ready to hit the
road as soon as you are. SYNC Connect is
an optional feature on select 2017 MY
vehicles. FordPass® is available through
a free download via the Apple App Store®
or Google Play™. Message and data rates
may apply. Services may be limited by
mobile phone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
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The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
Please refer to the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
To enable automatic updates using
Wi-Fi, select:
Menu Item
Settings
Wi-Fi
You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings. See
Settings (page 359). You can also perform
a master reset. See SYNC™ 3
Troubleshooting (page 373).
If you would like to switch this feature
on later, select:
Menu Item
Settings
General
From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
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Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
Sunday, 10:30am-7:30pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you sell or transfer your vehicle, we
recommend you perform a Master Reset
to erase all stored information. You can
find more information about the Master
Reset in General Settings. See Settings
(page 359). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module.
Ford Motor Company and Ford of Canada
do not access the system data for any
purpose other than as described absent
consent, a court order, or where required
by law enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.
HOME SCREEN
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Home screen displayTileItem
Shows the active media source.AudioA
If your vehicle does not have navigation, this space contains the
compass.
The name of the connected phone appears on the screen. The
status of the phone features also appear. This includes signal
strength, battery charge, 911 assist setting state (On or Off),
text messaging and roaming.
PhoneB
This map displays your current location or current route in real
time.
*
NavigationC
When you have navigation active, you also see the next turn
and the length of time and distance to your destination.
If your vehicle does not have navigation, this space contains the
audio information.
* If equipped.
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You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and phone. By using voice commands, you
can keep your hands on the wheel and your
eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
E142599
To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature.
Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of a
artist, album, song or a genre.
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To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number
such as "Sirius channel 16".
*Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
*FM ___ HD ___
Allows you to listen to music on your Bluetooth-
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
Browse ___
* This option may not be available in all markets or may require a subscription.
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.
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SYNC™ 3
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing
process. See Settings (page 359).
Pair Phone
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands:
DescriptionVoice Command
If the full number was not entered with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits stated.Delete
Tells SYNC 3 to erase the entire number.Clear
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SYNC™ 3
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you
would like to hear.
Listen to text message ___
Reply to Message
Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest.
___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or an address.
You can find an address, a point of interest (POI), or search for points of interest
by category:
DescriptionVoice command
Allows you to enter the address search functionality.Find an Address
State the name of the POI category you would like to search for
such as "Find restaurants".
Find a ___
Allows you to enter the POI search functionality.Find POI
Allows you to enter the intersection search functionality.Find Intersection
State the name of the POI category you would like to search for
nearby such as "Destination nearest restaurants".
Destination Nearest
___
Allows you to see a list of your previous destinations.Destination Previous
Destination
Allows you to route to your home address.Destination Home
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SYNC™ 3
In addition, you can say these commands when a route is active:
DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Shows the current route.Show Route
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
DescriptionVoice command
SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
Find Mobile Apps
There are also voice commands that you can use when app(s) are connected to
SYNC 3:
DescriptionVoice command
At any time, you can say the name of a mobile app to start the
mobile app on SYNC 3.
Say the name of an
app
SYNC 3 will list the available voice commands for the specified
app if the app is running on SYNC 3.
Say the name of an
app, followed by
help
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SYNC™ 3
SiriusXM Traffic and Travel Link
Voice Commands (If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Fore-
cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction Mode
Standard
Sets advanced prompting with shorter prompts.Interaction Mode
Advanced
Allows the system to confirm before making a phone call.Phone Confirmation On
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
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SYNC™ 3
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
E207617
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SYNC™ 3
Message and descriptionMessage
SourcesA
Direct TuneB
PresetsC
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
Menu item
AM
FM
*SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
* This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.
Once you have entered the station's
call numbers, you can select:
Action and descrip-
tion
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
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SYNC™ 3
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
SiriusXM® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
E234451
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
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SYNC™ 3
Action and descriptionMenu item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 359).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.
There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 359).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
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SYNC™ 3
Troubleshooting tips
ActionCauseMessage
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio™ Information (If
Available)
Note: This feature may not be available in
all markets.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 359).
Note: HD Radio broadcasts are not
available in all markets.
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SYNC™ 3
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
E142616
The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
Note: There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.
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SYNC™ 3
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
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SYNC™ 3
Potential station issues
ActionCauseIssues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
HD Radio Technology manufactured under
license from DTS Inc. U.S. and foreign
patents. HD Radio and the HD and HD
Radio logos are proprietary trademarks of
DTS Inc. Ford Motor Company and DTS
Inc. are not responsible for the content sent
using HD Radio technology. Content may
be changed, added or deleted at any time
at the station owner's discretion.
* You can find the form here:
Website
http://hdradio.com/stations/feedback
CD
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play
in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
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SYNC™ 3
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the
currently playing track, press the cover art
or Info button.
For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
FunctionButton
If available, displays the list of tracks in the
Now Playing playlist.
Browse
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
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SYNC™ 3
FunctionButton
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports
E211463
The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or Bluetooth enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 356).
Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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SYNC™ 3
PHONE
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Pairing Your Cell Phone for the
First Time
Pair your Bluetooth enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
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SYNC™ 3
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Websites
owner.ford.com
Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone.
E251249
G
Action and DescriptionMenu ItemItem
Displays your recent calls.Recent
Call List
A
You can place a call by selecting an entry from this list.
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SYNC™ 3
Action and DescriptionMenu ItemItem
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabet-
ical order.
ContactsB
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the
phone settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring
tones and alerts.
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.Text
Messages
E
Use this keypad to dial in a phone number.Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 327). You can use the
touchscreen to place calls as well.
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SYNC™ 3
To call a number in your contacts,
select:
Action and DescriptionMenu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select:
Action and DescriptionMenu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select:
Action and DescriptionMenu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select:
Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canada
only). See Settings (page 359).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute
Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port (page 275).
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2. Follow the prompts on the
touchscreen.
3. Follow the prompts that appear on
your phone to allow access to Apple
CarPlay.
After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.
To disable this feature from the
Settings screen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
Disable
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to
your device from Google Play to
prepare your device (this may require
mobile data usage).
Note: The Android Auto App may not be
available within your current market.
2. Plug your device into a USB port. See
USB Port (page 275).
3. To switch this feature on from the
Settings screen, scroll left on the
screen and select:
Menu Item
Android Auto Preferences
Enable Android Auto
Note: Android Auto must be switched on
after plugging in your device.
To disable this feature from the
Settings screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
Note: Contact Google for Android Auto
support.
NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
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Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
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Select the zoom in icon to see a
closer view of the map.
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Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options:
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Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to 3 mi (5 km).
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North up (2D map) always
shows the northern direction to
be upward on the screen.
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3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
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Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle’s
current location.
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Mute: Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance.
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Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
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If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See Settings (page
359).
You can set a destination by hovering
above a location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
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DescriptionMenu Item
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal places are
accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Collections of your last 40 navigation destinations display here.Previous Destina-
tions You can select any option from the list to select it as your destination.
Select this option to remove all previous destinations.Delete
All
Select to navigate to your set Home destination.Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a
favorite for home. Select:
Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a
favorite for work. Select:
Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.Favorites
To add Favorites:
Select this button and enter a location into the destination
bar.
Add a
Favorite
Select this option to have the system locate the address
you have entered.
Search
Select this button when the address you have entered
appears on the screen.
Save
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DescriptionMenu Item
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
POI categories that may display (based on market and vehicle
configuration):
Point of Interest
(POI) Categories
Food
Fuel
Hotel
ATM
Press to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your
route from three different options.
Start
Uses the fastest moving roads
possible.
Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.
Cancel
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Once you have chosen you destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to your
destination.
Start
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu.
During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
Highway exit information displays on the right hand side
of the screen during navigation.
Highway
Exit Info
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Only available during an active route. Displays all of the
turns on the current route.
Turn List
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
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Button
You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
Press this button to adjust your preferences. See Settings (page 359).Navigation
Settings
Provides your current location city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map
mode screen.
Cancel Route
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.
Optimize OrderYou can
also have
the system
set the
order for
you by
pressing:
GoTo return to
your route
press:
Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifying
glass) while on an active route. This
brings up the destination menu.
2. Set your destination using any of the
given methods. Once the destination
has been selected, the screen allows
you to set the destination as a
waypoint by selecting:
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Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the order
for you by pressing:
GoTo return to your route, press:
SYNC AppLink
The AppLink app allows you to use some
SYNC 3 navigation features on your phone.
First Mile Navigation
When you switch your ignition off, the
location of your vehicle is recorded and
sent to your SYNC AppLink app. The
location of your vehicle can be viewed
within the app. You can also view walking
directions to your vehicle.
Last Mile Navigation
When you park near your destination, the
system provides walking directions to your
destination.
POI Search
Your paired phone can be used to access
additional points of interest (POI). These
points of interest can only be access when
your phone is paired.
Send To Car
You can send destinations to your
navigation system using a computer or
phone using AppLink.
cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).
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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
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For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24 hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 356).
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
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Note: Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit:
Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle.
Note: We encourage you to review the
smartphone app’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
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You can enable and disable apps through
settings. See Settings (page 359).
App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
While in the settings menu, you can also
see the data included in each group.
When you launch an app using SYNC 3,
the system may ask you to grant certain
permissions, for example Vehicle
information, Driving characteristics, GPS
and Speed, and/or Push notifications. You
can enable all groups or none of them
during the initial app permissions prompts.
The settings menu offers individual group
permission control.
Note: You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions,
apps will still be enabled to work with SYNC
3 unless you deactivate All Apps in the
settings menu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
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Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.
Sound
Pressing this button allows you to adjust
the following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
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Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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Action and DescriptionMenu Item
This allows you to view the version level of the Gracenote Database.Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings.
Bluetooth
Pressing this button allows you to access
the following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
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To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
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Action and DescriptionMenu Item
Disconnect
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Pressing the info icon next to the device
name allows you to see phone and device
information
Action and DescriptionMenu Item
Manage Contacts
You can then select:
Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
Last NameFirst Name
Select this option to re-download your contact list manually.Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts
Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receive
a call. This option may not be available for all phones. If this option
is available, it is the default setting.
Use Phone Ring-
tone
You can also select one of the three available ringers.
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Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada.
Select this button to modify the on or off
setting for this feature. If the mobile
phone’s contacts have been downloaded,
you can adjust the following option:
Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
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Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Radio Text
RefreshAutoset Presets
(AST) Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.
Sirius XM (If equipped)
Action and DescriptionMenu Item
After selecting a category, seek function only stops on channels which
are inside that selected category.
Set Category for
Seek
Select to create a personal identification number (PIN). This allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on, off or delete alerts.Edit Alerts
The Electronic Serial Number can also be found on this screen. This number is necessary
to activate, modify or track your account through Sirius XM.
Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
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Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.POI Icons
A rest area POI icon may display on the map regardless of this setting.
Select POIsOnce this feature is activated you can select
the icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
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Second Level Messages, Actions and DescriptionsMenu Item
Enable or disable considering traffic information when planning a
route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Dynamic Route
Guidance
If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigation
route.
Avoid Toll
Roads
If selected, SYNC 3 avoids the use of Ferries or Trains when computing
a navigation route.
Avoid
Ferries/Car
Trains
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance
Prompts
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device.
The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place automatically.
Note: All Mobile Apps may not be
compatible with the system.
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Note: Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile Apps
Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
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Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-
sions are organized into groups. By pressing the info book icon, you
can see which signals are included in each group.
There may also
be SYNC 3
enabled apps
listed under
these options.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
General
Access and adjust the system settings,
voice features, as well as phone, navigation
and wireless settings.
Menu Item
Select to have the touchscreen display in English,
Spanish or French.
Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Panel Beep
When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
Automatic System Updates
Information pertaining to the system and its software.About SYNC
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information.
System Wi-Fi
You can access the following:
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Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.Available
Networks Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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Note: : Data, e.g. the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the
vehicle network carrier to provide the
Vehicle Hotspot service in accordance with
your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: : For your convenience data usage
may be available for monitoring under
Settings but may not reflect actual or
current usage. The vehicle network carrier
is responsible for providing information
about your account. Please contact the
vehicle network carrier for more information.
Note: : Ford may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Make the screen display brighter or dimmer.Brightness
You can select:Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Off
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options.
Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
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Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
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Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
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Cell phone issues
Possible solutionPossible causeIssue
iPhone •Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device.
Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device.
Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 333).
The file format is not
supported by SYNC 3.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Settings (page
359).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
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Wi-Fi Issues
Possible solutionPossible causeIssue
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
SYNC 3 currently does not
provide a hotspot
SYNC 3 does not currently
provide a hotspot.
SYNC 3 is not seen when
searching for Wi-Fi networks
from your phone or other
devices.
Check the signal quality
(under network details), if
SYNC 3 indicates good or
excellent, test with another
high-speed equipped
hotspot where the environ-
ment is more predictable.
Poor signal strength, too far
from the hotspot, hotspot is
supporting multiple
connections, slow Internet
connection or other prob-
lems.
Software download takes
too long.
Test the connection with
another device, if the
hotspot requires a subscrip-
tion, you may contact the
service provider.
It is possible that there is no
new software. The
connected hotspot may be
a managed one and it
requires either a subscrip-
tion or agreeing to the terms
and conditions.
SYNC 3 seems to connect
with a hotspot and the
signal strength is excellent
but the software is not being
updated.
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AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a
compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
Additionally, make sure youYou did not connect an
Applink Compatible phone
to SYNC 3.
AppLink Mobile Applica-
tions: When I select
"Connect Mobile Apps,"
SYNC 3 does not find any
applications.
pair and connect your phone
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some appsAppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps. option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device.
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call. Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language.
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3 SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website.
Ford Support
United States: 1-800-392-3673Customer Relation-
ship Center Canada: 1-800-565-3673
owner.ford.comWebsite
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
•24 months, unlimited miles.
•The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
•Bumper protectors.
•Fog lamp bezel.
•Graphics kit.
•Hood protector*.
•Rear spoiler.
•Side window deflectors*.
•Splash guards.
•Trim kits*.
•Vehicle covers.
Interior style
•All-weather floor mats.
•Ambient lighting.
•Arm rest*.
•Cargo area protector.
•Door sill plates.
•Gear shift knob.
•Lighted door sill plates.
•Premium carpeted floor mats.
•Rear seat entertainment*.
Lifestyle
•Ash cup and smokers packages.
•Cargo organization.
•Cargo net*.
•Device holder*.
•Roof racks and carriers*.
Peace of mind
•Bumper-mounted parking sensor*.
•Keyless entry keypad.
•Locking fuel plug.
•Remote start.
•Roadside Assistance kits*.
•Vehicle security systems.
•Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Accessories
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
•Do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
•The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and anti-theft
alarms. Any such equipment should
comply with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations and
an authorized dealer should install this
equipment.
•An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if their manufacturer did not design the
mobile communication system
specifically for automotive use.
•If you or an authorized dealer add any
non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect the
performance of other electrical
systems in the vehicle.
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford or
Lincoln dealership.
•Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
•Towing, flat-tire change and battery
jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for
lodging, meals and rental car.
•Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps and
o-rings.
•Diesel exhaust fluid replenishment (if
equipped).
•Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance and
wear items.
•Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 244).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
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Scheduled Maintenance
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Scheduled Maintenance
Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioning
hoses
Clutch operation (manual transmission
only)
Suspension components for leaks or
damage
Engine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**
Exterior lamps operation
Windshield for cracks, chips or pits
Fluid levels*; fill if necessary
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Scheduled Maintenance
Multi-Point inspection
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Every 10000 miles (16000 kilometers) or 12 months*
Change engine oil and filter.
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
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Scheduled Maintenance
Other maintenance items1
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s).3
Change transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).4
Replace timing belt (1.0L, 1.6L engine).
Replace oil pump drive belt (1.0L engine).
1 Additional maintenance items can be performed within 3000 miles (4800 kilometers)
of the last engine oil and filter change. Do not exceed the designated distance for the
interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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Scheduled Maintenance
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform additional maintenance as
indicated. If you operate your vehicle
occasionally under any of these conditions,
it is not necessary to perform the
additional maintenance. For specific
recommendations, see your dealership
service advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000
km)
Change manual transmission fluid.Every 60000 miles (96000
km) Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, service
as required Replace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000
km)
Replace spark plugs.Every 60000 miles (96000
km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, service
as required Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
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Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter.Every 5000 miles (8000
km) or six months Perform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000
km)
Change manual transmission fluid.Every 50000 miles (80000
km)
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
SCHEDULED MAINTENANCE
RECORD
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
WARNING: Do not fasten antenna
cables to original vehicle wiring, fuel pipes
and brake pipes.
WARNING: Keep antenna and power
cables at least 4 in (10 cm) from any
electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car
E239120
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Van
E239122
Truck
E239121
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Antenna PositionsMaximum output power Watt (Peak
RMS)
Frequency Band
MHz
1501-30
2, 35050-54
2, 35068-88
2, 350142-176
2, 350380-512
2, 310806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
•The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
•You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
Limitations
•Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process. It is your responsibility to
monitor any speech recognition
functions included in the system.
•Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, translate, disassemble or
attempt to discover any source code
or underlying ideas or algorithms of the
SOFTWARE nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation or
to the extent as may be permitted by
the licensing terms governing use of
any open source components included
with the SOFTWARE.
•Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to
the extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
•Single EULA: The end user
documentation for the DEVICES and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
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•SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICES, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
•Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions
of this EULA.
•Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.
•Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or
its designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components".) SOFTWARE updates
may cause you to incur additional
charges from your wireless service
provider. If FORD MOTOR COMPANY
or third party software and services
suppliers provide or make available to
you Supplemental Components and
no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. FORD MOTOR
COMPANY, its affiliates and/or its
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to
you or made available to you through
the use of the SOFTWARE.
•Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
•Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
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UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
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SYNC® Automotive Important Safety
Information Read and follow
instructions:
•Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
•Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
•Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
•Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
•Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
•Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
•Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
•Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
•Potential Map Inaccuracy: Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
•Emergency Services: Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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Your Responsibilities and Assumptions of
Risk
•You agree to each of the following:(a)
Any use of the SOFTWARE while
driving an automobile or other vehicle
in violation of applicable law or
otherwise driving in an unsafe manner
presents a significant risk of distracted
driving and should not be attempted
under any circumstances;(b) Use of
the SOFTWARE at excessive volume
poses a significant risk of hearing
damage and should not be attempted
under any circumstances;(c) The
SOFTWARE may not be compatible
with new or different versions of an
operating system, third party software,
or third party services, and the
SOFTWARE may potentially cause a
critical failure of an operating system,
third party software, or third party
service.(d) Any third party service
accessed by or third party software
used with the SOFTWARE (I) may
charge an additional fee for access, (ii)
may not work correctly, on an
uninterrupted basis, or error free, (iii)
may change streaming formats or
discontinue operation, (iv) may contain
adult, profane or offensive content; and
(v) may contain inaccurate, false or
misleading traffic, weather, financial
or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
•When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.
Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
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CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
•The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
Binding Arbitration and Class Action
Waiver
(a) Application. This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up
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the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“AAA”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’S
principal place of business. The arbitrator
may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
(g) Arbitration fees and incentives.
•I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA’s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement
offer made before the arbitrator was
appointed (“last written offer”), your
dispute goes all the way to an
arbitrator’s decision (called an
“award”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
•ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s
and arbitrator’s fees and expenses.
•iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
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filing, AAA, and arbitrator’s fees and
expenses. It will not seek its attorney’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
•To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
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Appendices
is dependent on the accuracy of
navigation, as the maps or functionality
of the TeleNav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
•TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE
FROM COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT
OF THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.
•Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
•TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
OR THE LIKE) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE
TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
•You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit
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Appendices
to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
•You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
conferred by implication, statute,
inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
TeleNav Software (collectively, "Notices")
electronically. TeleNav may provide such
Notices by posting them on TeleNav's
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
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Appendices
8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words "include" and "including" and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
"without limitation".
9. Other Vendors Terms and Conditions
•The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement
includes end-user terms applicable to
these companies (included at the end
of this Agreement), and thus your use
of the Telenav Software is also subject
to such terms. You agree to comply
with the following additional terms and
conditions, which are applicable to
Telenav’s third party vendor licensors::
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
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Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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Appendices
export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law. The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users. If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
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B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
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either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
IGN “INSTITUTO
GEOGRAFICO NACIONAL
ARGENTINO”
Argen-
tina
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement,
HERE shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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is conditioned on Client’s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry(ies)
“© Bundesamt für Eich-
und Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung
der zuständigen Behörden
entnommen”
Germany
“Contains Ordnance
Survey data © Crown
copyright and database
right 2010 Contains Royal
Mail data © Royal Mail
copyright and database
right 2010”
Great Britain
“Copyright Geomatics
Ltd.”
Greece
“Copyright © 2003; Top-
Map Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando
quale riferimento anche
cartografia numerica ed
al tratto prodotta e fornita
dalla Regione Toscana.”
Italy
“Copyright © 2000;
Norwegian Mapping
Authority”
Norway
“Source: IgeoE – Portugal”Portugal
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Appendices
“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden.”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER
MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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Appendices
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service may
practice one or more of the following U.S.
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459;
6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent 6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
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Appendices
("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device. This device
may contain content belonging to
Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote. You agree that you
will use the content from Gracenote
("Gracenote Content") , Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree not
to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
or any Gracenote Data (except in a Tag
associated with a music file) to any third
party. YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers.
Gracenote, respectively, reserve all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and
Gracenote Content, including all ownership
rights. Under no circumstances will either
Gracenote become liable for any payment
to you for any information that you provide,
including any copyrighted material or
music file information. You agree that
Gracenote may enforce its respective
rights, collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
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Appendices
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
1. Acceptance
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Appendices
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
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A
A/C
See: Climate Control..........................................94
About This Manual...........................................7
ABS
See: Brakes............................................................132
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes.................................................................133
Accessories....................................................385
Exterior style........................................................385
Interior style.........................................................385
Lifestyle.................................................................385
Peace of mind.....................................................385
Accessories
See: Replacement Parts
Recommendation............................................12
Adjusting the Headlamps.........................196
Horizontal Aim Adjustment............................197
Vertical Aim Adjustment.................................196
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning
See: Climate Control..........................................94
Air Filter
See: Changing the Engine Air Filter.............210
Alarm
See: Anti-Theft Alarm........................................64
Ambient Lighting............................................74
Anti-Theft Alarm............................................64
Alarm System........................................................64
Arming the Alarm.................................................64
Disarming the Alarm...........................................64
Triggering the Alarm...........................................64
Appendices...................................................406
Apps.................................................................356
..................................................................................356
SiriusXM Traffic and Travel Link...................358
Audible Warnings and Indicators.............83
Exterior Lamps On...............................................83
Gearshift Lever Not in Park (P).......................83
Key in Ignition.........................................................83
Key Outside Vehicle - Vehicles With Keyless
System................................................................83
Parking Brake On..................................................83
Safety Belt Minder...............................................83
Audio Control..................................................66
Audio Input Jack...........................................275
Audio System................................................258
General Information.........................................258
Audio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................263
Alternative Frequencies..................................266
Automatic Volume Control............................266
Autostore Control..............................................266
Sound Button......................................................265
Station Preset Buttons....................................265
Station Tuning Control....................................265
Waveband Button.............................................265
Audio Unit - Vehicles With: AM/FM/
CD...................................................................259
Alternative Frequencies..................................262
Automatic Volume Control............................262
Autostore Control..............................................262
Sound Button.......................................................261
Station Preset Buttons.....................................261
Station Tuning Control.....................................261
Waveband Button..............................................261
Audio Unit - Vehicles With: Sony Audio
System/Touchscreen Display..............268
Audio Unit - Vehicles With: Touchscreen
Display...........................................................267
Autolamps..........................................................71
Windshield Wiper Activated
Headlamps..........................................................71
Automatic Climate Control........................94
Temperature Control..........................................96
Automatic Transmission............................127
Emergency Park Position Release
Lever...................................................................130
Hints on Driving with an Automatic
Transmission...................................................130
Selector Lever Positions...................................128
Sport Mode and Manual Shifting.................129
Automatic Transmission Fluid
Check..............................................................192
Auxiliary Power Points................................107
12 Volt DC Power Point.....................................107
Location..................................................................107
B
Battery
See: Changing the 12V Battery......................193
435
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats......................................23
Brake Fluid Check.........................................192
Brakes................................................................132
General Information...........................................132
Breaking-In......................................................158
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
Capacities and Specifications - 1.0L
EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold
Climates...........................................................253
Capacities............................................................250
Specifications.....................................................250
Capacities and Specifications - 1.6L
Duratec-16V Ti-VCT (Sigma)..............253
Alternative Engine Oil for Extreme Cold
Climates............................................................257
Capacities.............................................................254
Specifications.....................................................254
Capacities and Specifications................244
Cargo Nets......................................................148
Installing and Removing the Cargo
Net.......................................................................148
Car Wash
See: Cleaning the Exterior................................213
Catalytic Converter......................................123
On-Board Diagnostics (OBD-II)....................124
Readiness for Inspection and Maintenance
(I/M) Testing....................................................124
Center Console.............................................109
Changing a Bulb - 4-Door.........................198
Center High Mounted Stop Lamp...............202
Front Fog Lamps...............................................200
Headlamp.............................................................198
Interior Lamp.......................................................202
License Plate Lamp..........................................202
Luggage Compartment Lamp, Footwell
Lamp and Liftgate Lamp...........................203
Reading Lamps..................................................203
Rear Lamps...........................................................201
Side Direction Indicator..................................200
Changing a Bulb - 5-Door........................203
Center High Mounted Stop Lamp................207
Front Fog Lamps...............................................205
Headlamp.............................................................203
Interior Lamp.......................................................207
License Plate Lamp...........................................207
Luggage Compartment Lamp, Footwell
Lamp and Liftgate Lamp..........................208
Reading Lamps...................................................207
Rear Lamps.........................................................206
Side Direction Indicator...................................205
Changing a Fuse...........................................180
Fuses.......................................................................180
Changing a Road Wheel...........................239
Dissimilar Spare Wheel and Tire Assembly
Information.....................................................239
Stowing the Flat Tire........................................242
Tire Change Procedure....................................240
Changing the 12V Battery..........................193
Remove and Reinstall the Battery...............194
Changing the Engine Air Filter.................210
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades...........195
Checking MyKey System Status...............53
MyKey Distance.....................................................53
Number of Admin Keys......................................53
Number of MyKeys..............................................53
Checking the Wiper Blades......................195
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety.......................................................15
General Information.............................................15
Child Safety Locks..........................................27
Left-Hand Side......................................................27
Right-Hand Side...................................................27
Cigar Lighter....................................................107
Cleaning Leather Seats...............................217
Cleaning Products........................................212
Cleaning the Engine.....................................215
Cleaning the Exterior...................................213
Cleaning the Headlamps.................................213
Exterior Chrome Parts.......................................214
Exterior Plastic Parts.........................................214
Stripes or Graphics.............................................214
Underbody.............................................................214
Under Hood...........................................................214
436
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................216
Cleaning the Interior....................................215
Cleaning the Wheels....................................217
Cleaning the Windows and Wiper
Blades............................................................215
Clearing All MyKeys.......................................52
Climate Control..............................................94
Clock...................................................................85
Type 1........................................................................85
Type 2.......................................................................85
Clutch Fluid Check - Manual
Transmission...............................................193
Coolant Check
See: Engine Coolant Check............................188
Crash Sensors and Airbag Indicator........43
Creating a MyKey.............................................51
Programming/Changing Configurable
Settings................................................................51
Cruise Control..................................................67
Principle of Operation.......................................145
Cruise control
See: Using Cruise Control................................145
Customer Assistance..................................165
D
Data Recording..................................................9
Event Data Recording..........................................10
Service Data Recording........................................9
Digital Radio..................................................270
HD Radio Reception and Station
Troubleshooting..............................................271
Direction Indicators........................................72
Doors and Locks.............................................55
Drive Belt Routing - 1.0L
EcoBoost™...................................................211
Drive Belt Routing - 1.6L Duratec-16V
Ti-VCT (Sigma)...........................................211
Driver and Passenger Airbags....................37
Children and Airbags..........................................38
Proper Driver and Front Passenger Seating
Adjustment........................................................37
Driver Knee Airbag.........................................42
Driving Aids.....................................................146
Driving Hints...................................................158
Driving Through Water................................158
E
Eco Mode.........................................................146
Resetting Eco Mode..........................................146
Type 1......................................................................146
Economical Driving......................................158
Electromagnetic Compatibility.............406
Emission Law..................................................122
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........123
Tampering With a Noise Control
System...............................................................122
End User License Agreement.................408
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................408
Engine Block Heater.....................................113
Using the Engine Block Heater.......................114
Engine Coolant Check................................188
Adding Coolant...................................................188
Coolant Change..................................................190
Engine Coolant Temperature
Management....................................................191
Fail-Safe Cooling................................................190
Recycled Coolant...............................................190
Severe Climates..................................................190
Engine Cooling Fan......................................187
Engine Emission Control............................122
Engine Immobilizer
See: Passive Anti-Theft System.....................63
Engine Oil Check..........................................186
Adding Engine Oil...............................................186
Engine Oil Dipstick - 1.0L
EcoBoost™.................................................186
Engine Oil Dipstick - 1.6L Duratec-16V
Ti-VCT (Sigma).........................................186
Engine Specifications - 1.0L
EcoBoost™.................................................244
Engine Specifications - 1.6L Duratec-16V
Ti-VCT (Sigma)........................................244
Entertainment...............................................333
AM/FM Radio......................................................334
Apps........................................................................342
Bluetooth Stereo or USB.................................341
CD............................................................................340
HD Radio™ Information (If
Available).........................................................337
SiriusXM® Satellite Radio (If
Activated)........................................................335
437
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Sources..................................................................334
Supported Media Players, Formats and
Metadata Information.................................342
USB Ports.............................................................342
Environment......................................................14
Event Data Recording
See: Data Recording..............................................9
Export Unique Options..................................13
Exterior Mirrors................................................76
Fold-Away Exterior Mirrors...............................76
Integrated Blind Spot Mirrors...........................76
Power Exterior Mirrors.........................................76
F
Fan
See: Engine Cooling Fan...................................187
Fastening the Seatbelts..............................29
Seatbelt Locking Modes....................................30
Using Seatbelts During Pregnancy................29
Flat Tire
See: Changing a Road Wheel.......................239
Floor Mats.......................................................159
Fog Lamps - Front
See: Front Fog Lamps.........................................72
Ford Credit..........................................................11
US Only......................................................................11
Ford Protect...................................................387
Ford Protect Extended Service Plan
(CANADA ONLY)..........................................388
Ford Protect Extended Service Plans (U.S.
Only)..................................................................387
Front Fog Lamps.............................................72
Front Parking Aid..........................................140
Sensing System Audible Warnings...............141
Switching the Parking Aid System Off........141
Front Passenger Sensing System............38
Front Wiper Blades
See: Changing the Front Wiper Blades.......195
Fuel and Refueling........................................115
Fuel Consumption.......................................120
Calculating Fuel Economy................................121
Filling the Fuel Tank............................................121
Fuel Filler Funnel Location.........................116
Fuel Quality......................................................115
Choosing the Right Fuel....................................115
Fuel Shutoff.....................................................161
Fuses..................................................................172
Fuse Specification Chart............................172
Engine Compartment Fuse Box.....................172
Passenger Compartment Fuse Box.............176
G
Gauges................................................................79
Compass (If Equipped)......................................79
Engine Coolant Temperature Gauge.............79
Fuel Gauge.............................................................80
Low Fuel Reminder.............................................80
Gearbox
See: Transmission..............................................126
General Information on Radio
Frequencies...................................................45
Intelligent Access.................................................45
General Maintenance Information.......389
Multi-Point Inspection......................................391
Owner Checks and Services.........................390
Protecting Your Investment..........................389
Why Maintain Your Vehicle?.........................389
Why Maintain Your Vehicle at Your
Dealership?.....................................................389
Getting Assistance Outside the U.S. and
Canada..........................................................168
Getting the Services You Need...............165
Away From Home...............................................165
H
Handbrake
See: Parking Brake..............................................133
Hazard Flashers.............................................161
Headlamp Adjusting
See: Adjusting the Headlamps.....................196
Headlamp Exit Delay.....................................72
Headlamp Removal
See: Removing a Headlamp...........................197
Headrest
See: Head Restraints..........................................101
Head Restraints.............................................101
Adjusting the Head Restraint.........................102
Heated Seats.................................................105
Heated Windows and Mirrors...................99
Heated Exterior Mirrors....................................100
Heated Windows.................................................99
Heating
See: Climate Control..........................................94
438
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Hill Start Assist..............................................133
Switching the System On and Off...............134
Using Hill Start Assist.......................................134
Hints on Controlling the Interior
Climate...........................................................96
Cooling the Interior Quickly..............................98
General Hints.........................................................96
Heating the Interior Quickly..............................97
Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions.................................99
Recommended Settings for Cooling ...........98
Recommended Settings for Heating...........98
Side Window Defogging in Cold
Weather..............................................................99
Vehicle Stationary for Extended Periods
During Extreme High Ambient
Temperatures...................................................99
Hints on Driving With Anti-Lock
Brakes.............................................................133
Home Screen.................................................325
Hood Lock
See: Opening and Closing the Hood...........182
I
Ignition Switch................................................110
In California (U.S. Only).............................166
Information Displays....................................84
General Information...........................................84
Information Messages.................................86
Installing Child Restraints............................16
Child Restraints......................................................16
Using Lap and Shoulder Belts..........................17
Using Lower Anchors and Tethers for
Children (LATCH).............................................19
Using Tether Straps..............................................21
Instrument Cluster.........................................79
Instrument Lighting Dimmer......................72
Interior Lamps..................................................73
Front Interior Lamps............................................73
Rear Interior Lamps.............................................73
Interior Luggage Compartment
Release.............................................................61
Interior Mirror....................................................77
Automatic Dimming Mirror................................77
Manual Dimming Mirror......................................77
Introduction.........................................................7
J
Jump Starting the Vehicle.........................162
Connecting the Jumper Cables.....................162
Jump Starting.......................................................163
Preparing Your Vehicle......................................162
Removing the Jumper Cables........................163
K
Keyless Entry....................................................59
Disabled Keys........................................................60
General Information............................................59
Locking and Unlocking the Doors With the
Key Blade.............................................................61
Locking Your Vehicle...........................................59
Passive Key.............................................................59
Unlocking Your Vehicle......................................60
Keyless Starting...............................................111
Failure to Start.......................................................111
Ignition On...............................................................111
Starting with Automatic Transmission.........111
Starting with Manual Transmission...............111
Stopping the Engine When Your Vehicle is
Moving.................................................................112
Stopping the Engine with Your Vehicle
Stationary..........................................................112
Keys and Remote Controls.........................45
L
Lighting Control..............................................70
Headlamp Flasher.................................................71
High Beams..............................................................71
Lighting Control Positions.................................70
Parking Lamps.......................................................70
Lighting..............................................................70
General Information............................................70
Load Carrying.................................................148
Load Limit.......................................................149
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................154
Vehicle Loading - with and without a
Trailer.................................................................149
Locking and Unlocking.................................55
Auto Lock Feature................................................56
Automatic Re-locking.........................................55
439
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Auto Unlock Feature............................................57
Emergency Locking With the Key...................57
Locking and Unlocking the Doors From
Inside....................................................................55
Locking and Unlocking the Doors With the
Key........................................................................55
Remote Control....................................................55
Smart Unlocks for Integrated Keyhead
Transmitter........................................................56
Smart Unlocks for Intelligent Access
Keys......................................................................56
Unlocking the Doors With the Interior Door
Handles...............................................................56
Luggage Covers.............................................148
Removing the Cover..........................................149
Lug Nuts
See: Changing a Road Wheel.......................239
M
Maintenance..................................................182
General Information..........................................182
Manual Climate Control..............................94
Manual Liftgate..............................................58
Opening and Closing the Liftgate..................58
Manual Seats.................................................103
Adjusting the Height of the Driver
Seat....................................................................104
Adjusting the Lumbar Support.....................103
Moving the Seat Backward and
Forward.............................................................103
Recline Adjustment...........................................104
Manual Transmission..................................126
Parking Your Vehicle...........................................127
Recommended Shift Speeds.........................126
Reverse....................................................................127
Using the Clutch..................................................126
Media Hub......................................................276
Message Center
See: Information Displays.................................84
Mirrors
See: Heated Windows and Mirrors................99
See: Windows and Mirrors................................75
Mobile Communications Equipment.......13
Moonroof............................................................77
Moonroof Sliding Shade....................................78
Opening and Closing the Moonroof..............78
Venting the Moonroof.........................................78
Motorcraft Parts - 1.0L
EcoBoost™.................................................246
Motorcraft Parts - 1.6L Duratec-16V
Ti-VCT (Sigma).........................................247
MyKey Troubleshooting...............................53
MyKey™............................................................50
Principle of Operation........................................50
N
Navigation......................................................348
cityseeker..............................................................355
Destination Mode..............................................350
Map Mode............................................................349
Navigation Map Updates................................356
Navigation Menu................................................353
SiriusXM Traffic and Travel Link...................356
SYNC AppLink....................................................355
Waypoints............................................................354
Normal Scheduled Maintenance..........392
O
Oil Change Indicator Reset.......................187
Resetting the Oil Life Monitoring
System...............................................................187
Oil Check
See: Engine Oil Check.......................................186
Opening and Closing the Hood...............182
Closing the Hood................................................183
Opening the Hood..............................................182
Ordering Additional Owner's
Literature.......................................................170
Obtaining a French Owner’s Manual..........170
Overhead Console.......................................109
P
Parking Aids....................................................138
Principle of Operation.......................................138
Parking Brake..................................................133
All Vehicles............................................................133
Vehicles With Automatic
Transmission...................................................133
Vehicles With Manual Transmission...........133
Passive Anti-Theft System.........................63
SecuriLock®...........................................................63
440
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
PATS
See: Passive Anti-Theft System.....................63
Perchlorate.........................................................11
Personalized Settings..................................86
Measure Units.......................................................86
Switching Chimes Off........................................86
Personal Safety System™..........................35
How Does the Personal Safety System
Work?..................................................................35
Phone...............................................................343
During a Phone Call..........................................346
Making Calls........................................................345
Pairing Your Cell Phone for the First
Time...................................................................343
Phone Menu........................................................344
Receiving Calls...................................................346
Smartphone Connectivity..............................347
Text Messaging...................................................347
Power Door Locks
See: Locking and Unlocking.............................55
Power Windows..............................................75
Accessory Delay....................................................76
Bounce-Back..........................................................75
One-Touch Close..................................................75
One-Touch Open..................................................75
Rear Window Lock...............................................75
Protecting the Environment........................14
Puncture
See: Changing a Road Wheel.......................239
R
Rear Parking Aid............................................138
Rear Seats.......................................................104
Folding the Seatback........................................104
Unfolding the Seatback...................................105
Rear Under Floor Storage..........................148
Adjustable Load Floor......................................148
Rear View Camera.........................................141
Enhanced Park Aids or Park Pilot.................144
Manual Zoom.......................................................143
Switching the Rear View Camera Off.........143
Switching the Rear View Camera On..........142
System Settings..................................................143
Using the Rear View Camera..........................142
Rear View Camera
See: Rear View Camera.....................................141
Rear Window Wiper and Washers..........69
Intermittent Wipe................................................69
Rear Window Washer.........................................69
Reverse Gear Wipe..............................................69
Rear Wiper Blades
See: Changing the Rear Wiper Blades........195
Refueling...........................................................118
Refueling System Overview............................118
Refueling System Warning.............................120
Refueling Your Vehicle.......................................118
Remote Control..............................................45
Car Finder................................................................49
Integrated Keyhead Transmitter....................45
Intelligent Access Transmitter........................46
Programming a New Integrated Keyhead
Transmitter........................................................46
Replacing the Battery.........................................47
Reprogramming the Unlocking
Function..............................................................46
Sounding a Panic Alarm....................................49
Remote Start.................................................100
Removing a Headlamp...............................197
Repairing Minor Paint Damage................217
Replacement Parts
Recommendation........................................12
Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs..................................................................12
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote
Control............................................................49
Reporting Safety Defects (Canada
Only)...............................................................170
Reporting Safety Defects (U.S.
Only)...............................................................170
Roadside Assistance..................................160
Vehicles Sold in Canada: Getting Roadside
Assistance.........................................................161
Vehicles Sold in Canada: Roadside
Assistance Program Coverage..................161
Vehicles Sold in Canada: Using Roadside
Assistance.........................................................161
Vehicles Sold in the United States: Getting
Roadside Assistance...................................160
Vehicles Sold in the United States: Using
Roadside Assistance...................................160
Roadside Emergencies..............................160
441
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
Running-In
See: Breaking-In..................................................158
Running Out of Fuel.....................................116
Adding Fuel From a Portable Fuel
Container............................................................117
Filling a Portable Fuel Container...................116
S
Safety Canopy™.............................................42
Safety Precautions........................................115
Satellite Radio...............................................272
Satellite Radio Electronic Serial Number
(ESN).................................................................273
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service..................273
Troubleshooting..................................................274
Scheduled Maintenance Record...........395
Scheduled Maintenance..........................389
Seatbelt Extension........................................34
Seatbelt Height Adjustment.......................31
Seatbelt Reminder.........................................32
Belt-Minder™........................................................32
Seatbelts...........................................................28
Principle of Operation........................................28
Seatbelt Warning Lamp and Indicator
Chime................................................................31
Conditions of operation.....................................32
Seats..................................................................101
Security..............................................................63
Settings...........................................................359
911 Assist...............................................................364
Ambient Lighting.................................................371
Bluetooth...............................................................361
Clock........................................................................361
Display....................................................................372
General..................................................................369
Media Player.......................................................360
Mobile Apps.........................................................367
Navigation............................................................365
Phone......................................................................361
Radio......................................................................364
Sound.....................................................................359
Valet Mode............................................................373
Vehicle.....................................................................371
Voice Control........................................................372
Wi-Fi & Hotspot.................................................369
Side Airbags......................................................41
Sitting in the Correct Position...................101
Snow Chains
See: Using Snow Chains.................................235
Spare Wheel
See: Changing a Road Wheel.......................239
Special Notices................................................12
New Vehicle Limited Warranty.........................12
On Board Diagnostics Data Link
Connector............................................................13
Special Instructions..............................................12
Special Operating Conditions Scheduled
Maintenance..............................................394
Exceptions............................................................395
Speed Control
See: Cruise Control............................................145
Stability Control............................................136
Principle of Operation.......................................136
Starter Switch
See: Ignition Switch............................................110
Starting a Gasoline Engine.........................112
Cold or Hot Engine...............................................112
Engine Idle Speed after Starting....................113
Failure to Start......................................................113
Flooded Engine.....................................................113
Starting and Stopping the Engine..........110
General Information...........................................110
Steering............................................................146
Electric Power Steering....................................146
Steering Wheel...............................................66
Storage Compartments............................109
Sunroof
See: Moonroof........................................................77
Supplementary Restraints System.........36
Principle of Operation........................................36
Switching Off the Engine............................113
Vehicles With a Turbocharger.........................113
Symbols Glossary.............................................7
SYNC™ 3.........................................................315
General Information..........................................315
SYNC™ 3 Troubleshooting......................373
SYNC™ Applications and
Services........................................................293
911 Assist...............................................................293
SYNC Mobile Apps............................................295
SYNC™.............................................................277
General Information..........................................277
SYNC™ Troubleshooting..........................307
442
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
T
Tailgate
See: Manual Liftgate...........................................58
Technical Specifications
See: Capacities and Specifications............244
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................167
Tire Care..........................................................220
Glossary of Tire Terminology.........................222
Important information for 205/40R17
low-profile tires and wheels.....................220
Information About Uniform Tire Quality
Grading.............................................................220
Information Contained on the Tire
Sidewall............................................................223
Temperature A B C.............................................221
Traction AA A B C................................................221
Treadwear..............................................................221
Tire Pressure Monitoring System...........235
Changing Tires With a Tire Pressure
Monitoring System........................................237
Understanding Your Tire Pressure
Monitoring System .......................................237
Tires
See: Wheels and Tires.....................................220
Towing a Trailer.............................................155
Towing the Vehicle on Four
Wheels...........................................................155
Emergency Towing.............................................155
Recreational Towing..........................................156
Towing..............................................................155
Traction Control............................................135
Principle of Operation.......................................135
Transmission Code Designation............249
Transmission Specifications - 5-Speed
Manual Transmission..............................245
Transmission Specifications - Automatic
Transmission..............................................244
Transmission..................................................126
Transporting the Vehicle............................155
Trip Computer.................................................85
U
Under Hood Overview - 1.0L
EcoBoost™..................................................183
Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma).........................................184
USB Port..........................................................275
Using Cruise Control....................................145
Switching Cruise Control Off..........................145
Switching Cruise Control On..........................145
Using MyKey With Remote Start
Systems..........................................................53
Using Snow Chains.....................................235
Using Stability Control................................137
Using Summer Tires...................................235
Using SYNC™ With Your Media
Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System
Settings............................................................304
Connecting Your Digital Media Player to the
USB Port..........................................................298
Media Menu Features.......................................301
Media Voice Commands................................299
USB 2.....................................................................304
Voice Commands for Audio Sources.........305
Using SYNC™ With Your Phone.............281
Accessing Features through the Phone
Menu.................................................................286
Accessing Your Phone Settings...................289
Bluetooth Devices.............................................290
Making Calls........................................................285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones..........................283
Phone Options during an Active Call.........285
Phone Voice Commands................................283
Receiving Calls....................................................285
System Settings..................................................291
Text Messaging...................................................287
Using Traction Control................................135
Switching the System Off...............................135
System Indicator Lights and
Messages..........................................................135
Using a Switch.....................................................135
Using the Information Display
Controls.............................................................135
Using Voice Recognition............................279
Audio Voice Commands..................................327
Initiating a Voice Session................................279
Mobile App Voice Commands.......................331
Navigation Voice Commands.......................330
Phone Voice Commands................................328
443
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
SiriusXM Traffic and Travel Link Voice
Commands......................................................332
System Interaction and Feedback.............280
Voice Settings Commands.............................332
Using Winter Tires.......................................235
Utilizing the Mediation/Arbitration
Program (Canada Only).........................168
V
Vehicle Care....................................................212
Vehicle Certification Label.......................249
Vehicle Identification Number................248
Vehicle Storage.............................................218
Battery....................................................................218
Body.........................................................................218
Brakes.....................................................................219
Cooling system....................................................218
Engine.....................................................................218
Fuel system...........................................................218
General...................................................................218
Miscellaneous......................................................219
Removing Vehicle From Storage..................219
Tires.........................................................................219
Ventilation
See: Climate Control..........................................94
VIN
See: Vehicle Identification Number............248
Voice Control....................................................67
W
Warning Lamps and Indicators................80
Airbag Warning Lamp........................................80
Anti-Lock Brake System Warning
Lamp...................................................................80
Brake System Warning Lamp.........................80
Cruise Control Indicator......................................81
Direction Indicator................................................81
Door Ajar Warning Lamp....................................81
Engine Coolant Temperature Warning
Lamp.....................................................................81
Engine Oil Change Required Indicator..........81
Engine Warning Lamps.......................................81
Fasten Seatbelt Warning Lamp......................82
Front Fog Lamp Indicator.................................82
Headlamp High Beam Indicator.....................82
Ignition Warning Lamp.......................................82
Lamps on Indicator..............................................82
Low Fuel Level Warning Lamp........................82
Low Tire Pressure Warning Lamp..................82
Message Center Indicator.................................82
Oil Pressure Warning Lamp..............................82
Shift Indicator........................................................82
Stability Control and Traction Control
Indicator..............................................................83
Stability Control and Traction Control Off
Warning Lamp..................................................83
Washer Fluid Check.....................................193
Washers
See: Cleaning the Exterior................................213
Waxing..............................................................214
Wheel Nuts
See: Changing a Road Wheel.......................239
Wheels and Tires.........................................220
General Information.........................................220
Technical Specifications.................................242
Windows and Mirrors....................................75
Windshield Washers.....................................68
Windshield Wipers........................................68
Intermittent Wipe................................................68
Speed Dependent Wipers................................68
Winter Tires
See: Using Winter Tires....................................235
Wiper Blades
See: Checking the Wiper Blades...................195
Wipers and Washers....................................68
Wrecker Towing
See: Transporting the Vehicle........................155
444
2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing
Index
JE8J 19A321 AB, Edition date: 201706

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