2018 Focuselectric

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August 2017
First Printing
Owner’s Manual
Focus Electric
Litho in U.S.A.
JM5J 19A321 RA
2018 FOCUS ELECTRIC Owner’s Manual
owner.ford.com ford.ca
2018 FOCUS ELECTRIC Owner’s Manual
2665513_18a_Focus_BEV_OM_080717.indd 1 8/18/17 10:34 AM
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2017
All rights reserved.
Part Number: JM5J 19A321 RA 201706 20170620122852
Introduction
About This Manual...........................................5
Symbols Glossary.............................................5
Data Recording..................................................7
California Proposition 65...............................9
Perchlorate..........................................................9
Ford Credit...........................................................9
Replacement Parts
Recommendation......................................10
Special Notices................................................10
Mobile Communications
Equipment......................................................11
Environment
Protecting the Environment........................12
At a Glance
Instrument Panel Overview.........................13
Child Safety
General Information.......................................15
Installing Child Restraints............................16
Booster Seats..................................................22
Child Restraint Positioning.........................24
Child Safety Locks..........................................25
Seatbelts
Principle of Operation...................................27
Fastening the Seatbelts..............................28
Seatbelt Height Adjustment.....................30
Seatbelt Warning Lamp and Indicator
Chime.............................................................30
Seatbelt Reminder..........................................31
Child Restraint and Seatbelt
Maintenance................................................33
Seatbelt Extension........................................33
Personal Safety System™
Personal Safety System™..........................34
Supplementary Restraints
System
Principle of Operation..................................35
Driver and Passenger Airbags...................36
Front Passenger Sensing System.............37
Side Airbags.....................................................40
Driver Knee Airbag..........................................41
Safety Canopy™.............................................41
Crash Sensors and Airbag Indicator........42
Airbag Disposal...............................................43
Keys and Remote Controls
General Information on Radio
Frequencies..................................................44
Remote Control..............................................44
Replacing a Lost Key or Remote
Control............................................................47
MyKey™
Principle of Operation..................................48
Creating a MyKey...........................................49
Clearing All MyKeys.......................................50
Checking MyKey System Status................51
Using MyKey With Remote Start
Systems..........................................................51
MyKey Troubleshooting...............................52
Doors and Locks
Locking and Unlocking.................................53
Manual Liftgate..............................................56
Security
Passive Anti-Theft System........................58
Anti-Theft Alarm............................................59
Steering Wheel
Adjusting the Steering Wheel....................61
Audio Control....................................................61
Voice Control...................................................62
Cruise Control..................................................62
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Table of Contents
Information Display Control.......................63
Wipers and Washers
Windshield Wipers........................................64
Windshield Washers.....................................64
Rear Window Wiper and Washers...........65
Lighting
General Information.....................................66
Lighting Control..............................................66
Autolamps........................................................67
Instrument Lighting Dimmer.....................68
Headlamp Exit Delay....................................68
Daytime Running Lamps............................68
Direction Indicators.......................................69
Interior Lamps.................................................69
Ambient Lighting............................................70
Windows and Mirrors
Power Windows...............................................71
Exterior Mirrors.................................................72
Interior Mirror....................................................73
Sun Visors..........................................................74
Instrument Cluster
Gauges................................................................75
Warning Lamps and Indicators..................77
Audible Warnings and Indicators.............79
Information Displays
General Information.....................................80
Information Messages..................................87
Climate Control
Automatic Climate Control........................94
Hints on Controlling the Interior
Climate..........................................................95
Heated Windows and Mirrors...................96
Cabin Air Filter.................................................97
Remote Start...................................................97
Seats
Sitting in the Correct Position...................99
Head Restraints..............................................99
Manual Seats..................................................101
Power Seats....................................................101
Rear Seats.......................................................102
Heated Seats.................................................104
Auxiliary Power Points
Auxiliary Power Points................................105
Storage Compartments
Center Console.............................................106
Overhead Console.......................................106
Starting and Stopping the
Electric Motor
Starting the Electric Motor........................107
Switching Off the Electric Motor............108
High Voltage Battery
General Information.....................................110
Charging the High Voltage Battery.........110
High Voltage Battery Cut-Off
Switch............................................................116
Transmission
Automatic Transmission............................118
Brakes
General Information....................................120
Hints on Driving With Anti-Lock
Brakes............................................................121
Parking Brake...................................................121
Hill Start Assist..............................................122
Traction Control
Principle of Operation.................................123
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Table of Contents
Using Traction Control................................123
Stability Control
Principle of Operation.................................124
Using Stability Control................................125
Parking Aids
Principle of Operation.................................126
Rear Parking Aid............................................126
Rear View Camera........................................127
Cruise Control
Principle of Operation..................................131
Using Cruise Control.....................................131
Driving Aids
Steering............................................................133
Load Carrying
Rear Under Floor Storage..........................134
Load Limit........................................................134
Towing
Towing a Trailer.............................................140
Transporting the Vehicle...........................140
Towing the Vehicle on Four Wheels......140
Driving Hints
Breaking-In......................................................142
Cold Weather Precautions........................142
Driving Through Water................................142
Floor Mats........................................................142
Roadside Emergencies
Roadside Assistance...................................144
Hazard Flashers............................................145
Jump Starting the Vehicle.........................145
Collision, Damage or Fire Event...............147
Post-Crash Alert System...........................148
Customer Assistance
Getting the Services You Need...............149
In California (U.S. Only).............................150
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................151
Utilizing the Mediation/Arbitration
Program (Canada Only)........................152
Getting Assistance Outside the U.S. and
Canada.........................................................152
Ordering Additional Owner's
Literature.....................................................153
Reporting Safety Defects (U.S.
Only).............................................................154
Reporting Safety Defects (Canada
Only).............................................................154
Fuses
Fuse Box Locations......................................156
Fuse Specification Chart...........................156
Changing a Fuse............................................167
Maintenance
General Information....................................169
Opening and Closing the Hood...............170
Under Hood Overview..................................171
Coolant Check.................................................171
Brake Fluid Check.........................................173
Washer Fluid Check.....................................174
Changing the 12V Battery..........................174
Checking the Wiper Blades.......................175
Changing the Front Wiper Blades..........176
Changing the Rear Wiper Blades............177
Adjusting the Headlamps..........................177
Removing a Headlamp...............................178
Changing a Bulb............................................179
Bulb Specification Chart............................181
Vehicle Care
General Information....................................183
Cleaning Products........................................183
Cleaning the Exterior...................................184
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Waxing..............................................................185
Cleaning the Engine....................................185
Cleaning the Windows and Wiper
Blades..........................................................186
Cleaning the Interior....................................186
Cleaning the Instrument Panel and
Instrument Cluster Lens........................187
Cleaning Leather Seats..............................187
Repairing Minor Paint Damage...............188
Cleaning the Wheels...................................188
Vehicle Storage.............................................188
Wheels and Tires
Tire Sealant and Inflator Kit......................191
Tire Care...........................................................197
Using Snow Chains......................................212
Tire Pressure Monitoring System............212
Changing a Road Wheel............................216
Lug Nuts............................................................217
Capacities and Specific-
ations
Motorcraft Parts............................................218
Vehicle Identification Number.................219
Vehicle Certification Label.......................220
Transmission Code Designation............220
Capacities and Specifications.................221
Audio System
General Information....................................223
Audio Unit - Vehicles With: Sony Audio
System.........................................................224
Media Hub......................................................226
SYNC™ 3
General Information....................................227
Home Screen................................................238
Using Voice Recognition...........................239
Entertainment..............................................245
Phone...............................................................255
Navigation......................................................260
Electric Vehicle Information....................269
Apps.................................................................288
Settings...........................................................290
SYNC™ 3 Troubleshooting.....................304
Accessories
Accessories.....................................................316
Ford Protect
Ford Protect....................................................318
Scheduled Maintenance
General Maintenance Information.......320
Normal Scheduled Maintenance...........323
Scheduled Maintenance Record...........324
Appendices
Electromagnetic Compatibility..............334
End User License Agreement.................336
Type Approvals..............................................361
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Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Introduction
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Introduction
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
Side airbag
Shield the eyes
E138639
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
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Introduction
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
•How various systems in your vehicle
were operating;
•Whether or not the driver and
passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
•How fast the vehicle was traveling;
and
•Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
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Introduction
Note: Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature.
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle’s current
location, travel direction, and speed
(“vehicle travel information”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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Introduction
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury.
NEVER use a rearward facing child
restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.
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Introduction
On Board Diagnostics Data Link
Connector
WARNING
Do not connect wireless plug-in
devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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Introduction
PROTECTING THE
ENVIRONMENT
You should play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For details about Ford Motor
Company's sustainability progress and
initiatives visit:
Web Address
www.sustainability.ford.com
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Environment
INSTRUMENT PANEL OVERVIEW
E188835
Air vents.A
Direction indicators. See Direction Indicators (page 69).B
Information display control. See Information Display Control (page 63).C
Instrument cluster. See Instrument Cluster (page 75).D
Information display control.E
Wiper lever. See Wipers and Washers (page 64).F
Information and entertainment display.G
Hazard flasher switch. See Hazard Flashers (page 145).H
Audio unit. See Audio Unit (page 224).I
Climate controls. See Climate Control (page 94).J
Parking aid switch. See Parking Aids (page 126).K
Auxiliary power point. See Auxiliary Power Points (page 105).L
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At a Glance
Media hub. See Media Hub (page 226).M
Keyless start button. See Starting the Electric Motor (page 107).N
Audio control. See Audio Control (page 61). Voice control. See Voice Control
(page 62).
O
Steering wheel adjustment. See Adjusting the Steering Wheel (page 61).P
Cruise control switches. See Using Cruise Control (page 131).Q
Lighting control. See Lighting (page 66).R
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At a Glance
GENERAL INFORMATION
See the following sections for directions
on how to properly use safety restraints
for children.
WARNINGS
Always make sure your child is
secured properly in a device that is
appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
All children are shaped differently.
The National Highway Traffic Safety
Administration and other safety
organizations, base their recommendations
for child restraints on probable child height,
age and weight thresholds, or on the
minimum requirements of the law. We
recommend that you check with a NHTSA
Certified Child Passenger Safety
WARNINGS
Technician (CPST) to make sure that you
properly install the child restraint in your
vehicle and that you consult your
pediatrician to make sure you have a child
restraint appropriate for your child. To
locate a child restraint fitting station and
CPST, contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca to
find a Child Car Seat Clinic in your area.
Failure to properly restrain children in child
restraints made especially for their height,
age and weight, may result in an increased
risk of serious injury or death to your child.
On hot days, the temperature inside
the vehicle can rise very quickly.
Exposure of people or animals to
these high temperatures for even a short
time can cause death or serious heat
related injuries, including brain damage.
Small children are particularly at risk.
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Child Safety
Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or ageChild
Use a child safety seat
(sometimes called an
infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Infants or
toddlers
Use a belt-positioning
booster seat.
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four
and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Small children
Use a vehicle safety belt
having the lap belt snug
and low across the hips,
shoulder belt centered
across the shoulder and
chest, and seatback
upright.
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg) or 100 lb (45 kg) if recom-
mended by child restraint manufacturer).
Larger children
•You are required by law to properly use
safety seats for infants and toddlers in
the United States and Canada.
•Many states and provinces require that
small children use approved booster
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
•When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. See
Front Passenger Sensing System
(page 37).
INSTALLING CHILD
RESTRAINTS
Child Restraints
E142594
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Child Safety
Use a child safety restraint (sometimes
called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts
WARNINGS
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
Airbags can kill or injure a child in a
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
When installing a child safety restraint with
combination lap and shoulder belts:
•Use the correct seatbelt buckle for that
seating position.
•Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
•Keep the buckle release button
pointing up and away from the safety
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
•Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
•Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
E142528
1. Position the child safety restraint in a
seat with a combination lap and
shoulder belt.
E142529
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Child Safety
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Be sure the belt webbing
is not twisted.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until all of the belt is pulled out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt will click as it retracts
to indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
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Child Safety
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child restraint
to your vehicle. Sometimes, a slight
lean toward the buckle will additionally
help to remove remaining slack from
the belt.
9. Attach the tether strap (if the child
restraint is equipped).
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
approximately 1 in (3 cm) of
movement for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician.
Using Lower Anchors and Tethers
for Children (LATCH)
WARNINGS
Do not attach two child safety
restraints to the same anchor. In a
crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.
The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where the seatback and seat
cushion meet (called the seat bight) and
one top tether anchor located behind that
seating position.
LATCH compatible child safety restraints
have two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint, however the seatbelt can still be
used to attach the child restraint. For
forward-facing child restraints, the top
tether strap must also be attached to the
proper top tether anchor, if a top tether
strap has been provided with your child
restraint.
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Child Safety
E142535
Your vehicle has LATCH lower anchors for
child restraint installation at the seating
positions marked with the child restraint
symbol.
E169083
The LATCH anchors are located at the rear
section of the rear seat between the
cushion and seatback above the symbols
as shown. Follow the child restraint
manufacturer's instructions to properly
install a child restraint with LATCH
attachments. Follow the instructions on
attaching child safety restraints with tether
straps.
Attach LATCH lower attachments of the
child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Seating Use)
WARNING
The standardized spacing for LATCH
lower anchors is 11 in (280 mm)
center to center. Do not use LATCH
lower anchors for the center seating
position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 18 in
(46 cm) apart. A child restraint with rigid
LATCH attachments cannot be installed
at the center seating position. LATCH
compatible child restraints (with
attachments on belt webbing) can only be
used at this seating position provided that
the child restraint manufacturer's
instructions permit use with the anchor
spacing stated. Do not attach a child
restraint to any lower anchor if an adjacent
child restraint is attached to that anchor.
Each time you use the safety restraint,
check that the seat is properly attached to
the lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than approximately 1 in (3 cm)
when you do this for a proper installation.
If the safety restraint is not anchored
properly, the risk of a child being injured in
a crash greatly increases.
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Child Safety
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Restraints
When used in combination, either the
seatbelt or the LATCH lower anchors may
be attached first, provided a proper
installation is achieved. Attach the tether
strap afterward, if included with the child
restraint.
Using Tether Straps
Many forward-facing child safety
restraints include a tether strap
which extends from the back of
the child safety restraint and hooks to an
anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your safety
restraint does not reach the appropriate
top tether anchor in your vehicle.
The rear seats of your vehicle are equipped
with built-in tether strap anchors located
on the back panel of the rear seat.
The tether strap anchors in your vehicle
are in the following positions (shown from
top view):
E142537
Attach the tether strap only to the
appropriate tether anchor as shown. The
tether strap may not work properly if
attached somewhere other than the
correct tether anchor.
Once the child safety restraint has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.
If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child
restraint off the vehicle seat cushion when
the child is seated in it. Keep the tether
strap just snug without lifting the front of
the child restraint. Keeping the child
restraint just touching the vehicle seat
gives the best protection in a severe crash.
Perform the following steps to install a
child safety restraint with tether anchors:
1. Route the child safety restraint tether
strap over the back of the seat. For
outboard seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating position, route
the tether strap over the top of the
head restraint. If needed, the head
restraints can also be removed. See
Head Restraints (page 99).
E164077
2. Locate the correct anchor for the
selected seating position.
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Child Safety
E187965
3. Rotate the tether hook, then move the
hook under the anchor.
E187966
4. Clip the tether strap to the anchor as
shown. If the tether strap is clipped
incorrectly, the child safety restraint
may not be retained properly in the
event of a crash.
5. Tighten the child safety restraint tether
strap according to the manufacturer’s
instructions.
If the safety restraint is not anchored
properly, the risk of a child being injured in
a crash greatly increases.
If your child restraint system is equipped
with a tether strap, and the child restraint
manufacturer recommends its use, Ford
also recommends its use.
BOOSTER SEATS
WARNING
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child safety seat (generally
children who are less than 4 feet 9 inches
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and
between 40 pounds (18 kilograms) and
80 pounds (36 kilograms) and upward to
100 pounds (45 kilograms) if
recommended by your child restraint
manufacturer). Many state and provincial
laws require that children use approved
booster seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters) tall,
or 80 pounds (36 kilograms).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E142595
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Child Safety
•Can the child sit all the way back
against their vehicle seat back with
knees bent comfortably at the edge of
the seat cushion?
•Can the child sit without slouching?
•Does the lap belt rest low across the
hips?
•Is the shoulder belt centered on the
shoulder and chest?
•Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
•Backless booster seats
If your backless booster seat has a
removable shield, remove the shield. If a
vehicle seating position has a low seat
back or no head restraint, a backless
booster seat may place your child's head
(as measured at the tops of the ears)
above the top of the seat. In this case,
move the backless booster to another
seating position with a higher seat back or
head restraint and lap and shoulder belts,
or consider using a high back booster seat.
E70710
•High back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.
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Child Safety
E142596
E142597
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
WARNINGS
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat.
Always carefully follow the
instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
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Child Safety
WARNINGS
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death.
Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash.
WARNINGS
Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury.
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
To avoid risk of injury, do not leave
children or pets unattended in your
vehicle.
Recommendations for attaching child safety restraints for children
Use any attachment method as indicated below by X
Combined
weight of
child and
child seat
Restraint
Type
Safety belt
only
Safety belt
and LATCH
(lower
anchors
and top
tether
anchor)
Safety belt
and top
tether
anchor
LATCH
(lower
anchors
only)
LATCH
(lower
anchors
and top
tether
anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing
child seat
X
Over 65 lb
(29.5 kg)
Rear facing
child seat
XXX
Up to 65 lb
(29.5 kg)
Forward
facing
child seat
XX
Over 65 lb
(29.5 kg)
Forward
facing
child seat
Note: The child seat must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
99).
CHILD SAFETY LOCKS
When these locks are set, the rear doors
cannot be opened from the inside.
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Child Safety
E112197
The childproof locks are located on the
rear edge of each rear door and must be
set separately for each door.
Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.
Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.
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Child Safety
PRINCIPLE OF OPERATION
WARNINGS
Always drive and ride with your
seatback upright and the lap belt
snug and low across the hips.
To reduce the risk of injury, make
sure children sit where they can be
properly restrained.
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash.
All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelts could seriously increase the
risk of injury or death.
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Be sure
everyone in your vehicle is in a seat and
using a seatbelt properly.
In a rollover crash, an unbelted
person is significantly more likely to
die than a person wearing a seatbelt.
Each seating position in your vehicle
has a specific seatbelt assembly
which is made up of one buckle and
one tongue that are designed to be used
as a pair. 1) Use the shoulder belt on the
outside shoulder only. Never wear the
shoulder belt under the arm. 2) Never
swing the seatbelt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.
WARNINGS
When possible, all children 12 years
old and under should be properly
restrained in a rear seating position.
Failure to follow this could seriously
increase the risk of injury or death.
Seatbelts and seats can become hot
in a vehicle that has been closed up
in sunny weather; they could burn a
small child. Check seat covers and buckles
before you place a child anywhere near
them.
Front and rear seat occupants,
including pregnant women, should
wear seatbelts for optimum
protection in an accident.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
•Lap and shoulder seatbelts.
•Shoulder seatbelt with automatic
locking mode, (except driver seatbelt).
•Height adjuster at the front outboard
seating positions.
•Seatbelt pretensioner at the front
outboard seating positions.
•Belt tension sensor at the front
outboard passenger seating position.
E71880
· Seatbelt warning light and
chime.
E67017
· Crash sensors and monitoring
system with readiness indicator.
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Seatbelts
The seatbelt pretensioners at the front
seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. The pretensioners
will activate when the Safety Canopy is
deployed.
FASTENING THE SEATBELTS
The front outermost and rear safety
restraints in your vehicle are combination
lap and shoulder belts.
E142587
1. Insert the seatbelt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel it
latch.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
E142588
2. Press the button to release the seatbelt
tongue.
Using Seatbelts During Pregnancy
WARNING
Always ride and drive with your
seatback upright and properly fasten
your seatbelt. Fit the lap portion of
the seatbelt snugly and low across the
hips. Position the shoulder portion of the
seatbelt across your chest. Pregnant
women must follow this practice. See the
following figure.
E142590
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Seatbelts
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNINGS
After a crash, have a qualified
technician check all the seatbelts to
make sure the seatbelts including
the automatic locking retractor feature for
child restraints operate properly. We
recommend replacing any system that has
damage or does not operate properly.
Failure to do so can result in personal injury
or death in the event of a sudden stop or
another crash.
You must replace the seatbelt if the
automatic locking retractor or any
other seatbelt function is not
operating correctly. Failure to replace the
seatbelt and retractor assembly could
increase the risk of injury in a crash.
All safety restraints in your vehicle are
combination lap and shoulder belts. The
driver seatbelt has the first type of locking
mode. The front outermost passenger and
rear seat seatbelts have both types of
locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible. See Child
Safety (page 15).
E142591
1. Buckle the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire
seatbelt out.
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Seatbelts
3. Let the seatbelt retract.
Note: As the seatbelt retracts, you will hear
a clicking sound. This indicates the seatbelt
is now in the automatic locking mode.
Disengaging Automatic Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and return the seatbelt to
the vehicle sensitive mode.
SEATBELT HEIGHT
ADJUSTMENT
WARNING
Position the seatbelt height adjuster
so that the seatbelt rests across the
middle of your shoulder. Failure to
adjust the seatbelt correctly could reduce
its effectiveness and increase the risk of
injury in a crash.
Adjust the height of the shoulder belt so
the belt rests across the middle of your
shoulder.
E183582
To adjust the shoulder belt height:
1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT WARNING LAMP
AND INDICATOR CHIME
E71880
This lamp illuminates and an
audible warning will sound if the
driver seatbelt has not been
fastened when the vehicle's ignition is
turned on.
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Seatbelts
Conditions of operation
ThenIf
The seatbelt warning light illuminates and
the warning chime sounds for a few
seconds.
The driver seatbelt is not buckled before
the ignition switch is turned to the on posi-
tion...
The seatbelt warning light and warning
chime turn off.
The driver seatbelt is buckled while the
indicator light is illuminated and the
warning chime is sounding...
The seatbelt warning light and indicator
chime remain off.
The driver seatbelt is buckled before the
ignition switch is turned to the on position...
SEATBELT REMINDER
Belt-Minder™
This feature supplements the seatbelt
warning function by providing additional
reminders that intermittently sound a tone
and illuminate the seatbelt warning light
when you are in the driver seat or you have
a front seat passenger and a seatbelt is
unbuckled.
The system uses information from the
front passenger sensing system to
determine if a front seat passenger is
present and therefore potentially in need
of a warning. To avoid activating the
Belt-Minder feature for objects you place
in the front passenger seat, only the front
seat passengers receive warnings as
determined by the front passenger sensing
system.
If the Belt-Minder warnings expire
(warnings for about five minutes) for one
passenger (driver or front passenger), the
other passenger can still cause the
Belt-Minder feature to turn on.
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Seatbelts
ThenIf
The Belt-Minder feature will not activate.You and the front seat passenger buckle
your seatbelts before you switch the igni-
tion on or less than 1-2 minutes elapse after
you switch the ignition on...
The Belt-Minder feature activates, the
seatbelt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
You or the front seat passenger do not
buckle your seatbelts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1-2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
seatbelt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your seatbelts.
The seatbelt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being
safely belted and surviving an accident.
We recommend you leave the system
activated for yourself and others who may
use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Note: If you are using MyKey™, you cannot
disable the Belt-Minder. Also, if you have
previously disabled the Belt-Minder, it will
be re-enabled during the use of MyKey™.
See MyKey™ (page 48).
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
•The parking brake is set.
•The transmission is in park (P).
•The ignition is off.
•The driver and front passenger
seatbelts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle (Ready to Drive light must not
be lit).
2. Wait until the seatbelt warning light
turns off (about one minute). Once you
start Step 3, you must complete the
procedure within 60 seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt four times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
turns on.
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Seatbelts
4. While the seatbelt warning light is on,
buckle and then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
•This will switch the feature off for that
seating position if it is currently on.
•This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 183).
SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash.
Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle’s seatbelt
restraint system.
Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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Seatbelts
The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk of
airbag-related injuries. The system is able
to analyze different occupant conditions
and crash severity before activating the
appropriate safety devices to help better
protect a range of occupants in a variety
of frontal crash situations.
The Vehicle Personal Safety System
consists of:
•Driver and passenger dual-stage airbag
supplemental restraints.
•Front seat outboard seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
•Driver seat position sensor.
•Passenger seat position sensor.
•Front passenger sensing system.
•Passenger airbag off and on indicator
lamp.
•Front crash severity sensors.
•Restraints control module with impact
and safing sensors.
•Restraint system warning lamp and
tone.
•The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, driver
seat position sensor, passenger seat
position sensor, front passenger
sensing system and indicator lights.
How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of the safety devices
according to crash severity and occupant
conditions. A collection of crash and
occupant sensors provides information to
the restraints control module. During a
crash, the restraints control module may
deploy the seatbelt pretensioners, one or
both stages of the dual-stage airbags
based on crash severity and occupant
conditions.
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Personal Safety System™
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death.
Even with advanced restraints
systems, properly restrain children
12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death.
Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury.
Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death.
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death.
WARNINGS
Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation.
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
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Supplementary Restraints System
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbag
cover or through the steering wheel.
Failure to follow this instruction
could result in personal injury.
Keep the areas in front of the airbags
free from obstruction. Do not affix
anything to or over the airbag covers.
Objects could become projectiles during
airbag deployment or in a sudden stop.
Failure to follow this instruction could
result in personal injury or death.
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E151127
The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
E67017
· Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
Proper Driver and Front Passenger
Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
•Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
•Recline the seat slightly (one or two
degrees) from the upright position.
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Supplementary Restraints System
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with advanced restraints
systems, properly restrain children
12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death.
Sitting improperly, out of position or
with the seatback reclined too far
can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor.
Do not stow objects in the seatback
map pocket or hang objects off a
seatback if a child is in the front
passenger seat. Do not place objects under
the front passenger seat or between the
seat and the center console. Check the
passenger airbag indicator lamp for proper
airbag status. Failure to follow these
instructions may interfere with the front
passenger seat sensing system and
increase the risk of serious injury.
Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system. This could seriously
increase the risk of injury or death.
This system works with sensors that are
part of the front passenger seat and
seatbelt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
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Supplementary Restraints System
E188175
The front passenger sensing system uses
a passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is located in the center
stack of the instrument panel.
Note: The passenger airbag status indicator
OFF and ON indicator lamps illuminate for
a short period of time when the ignition is
first turned on to confirm they are functional.
The front passenger sensing system is
designed to disable (will not inflate) the
front passenger frontal airbag when the
front passenger seat is unoccupied, or a
rear facing infant seat, a forward-facing
child restraint, or a booster seat is
detected. Even with this technology,
parents are strongly encouraged to
always properly restrain children in the rear
seat. The sensor also turns off the
passenger front airbag when the passenger
seat is empty.
•When the front passenger sensing
system disables (will not inflate) the
front passenger frontal airbag, the
passenger airbag status indicator
illuminates the OFF lamp and stays lit
to remind you that the front passenger
frontal airbag is disabled.
•If the child restraint has been installed
and the passenger airbag status
indicator illuminates the ON lamp, then
turn the vehicle off, remove the child
restraint from the vehicle and reinstall
the restraint following the child
restraint manufacturer's instructions.
The front passenger sensing system is
designed to enable (may inflate) the front
passenger's frontal airbag anytime the
system senses that a person of adult size
is sitting properly in the front passenger
seat.
•When the front passenger sensing
system enables the front passenger
frontal airbag (may inflate), the
passenger airbag status indicator
illuminates the ON lamp and remains
illuminated.
If a person of adult size is sitting in the front
passenger seat, but the airbag off indicator
lamp is lit, it is possible that the person is
not sitting properly in the seat. If this
happens:
•Turn the vehicle off and ask the person
to place the seatback in the full upright
position.
•Have the person sit upright in the seat,
centered on the seat cushion, with the
person’s legs comfortably extended.
•Restart the vehicle and have the person
remain in this position for about two
minutes. This allows the system to
detect that person and enable the
passenger’s frontal airbag.
•If the indicator OFF lamp remains lit
even after this, the person should be
advised to ride in the rear seat.
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Supplementary Restraints System
Passenger airbagPassenger airbag status
indicator
Occupant
DisabledOFF: LitEmpty
ON: Unlit
DisabledOFF: LitChild
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seatback, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag indicator lamp is incorrect, check
for the following:
•Objects lodged underneath the seat.
•Objects between the seat cushion and
the center console.
•Objects hanging off the seatback.
•Objects stowed in the seatback map
pocket.
•Objects placed on the occupant’s lap.
•Cargo interference with the seat.
•Other passengers pushing or pulling on
the seat.
•Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above.
E67017
Make sure the front passenger
sensing system is operating
properly, See Crash Sensors
and Airbag Indicator (page 42).
If the airbag readiness lamp is lit, do
the following:
The driver or adult passengers should
check for any objects that may be lodged
underneath the front passenger seat or
cargo interfering with the seat.
If objects are lodged or cargo is interfering
with the seat, please take the following
steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
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Supplementary Restraints System
•Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated
•If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need (page
149).
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
Do not attempt to service, repair, or
modify the seat airbag supplemental
restraint systems, its fuses or the
seat cover on a vehicle containing seat
airbags as you could be seriously injured
or killed. Contact your authorized dealer
as soon as possible.
WARNINGS
If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected as soon as
possible. If the airbag is not replaced, the
unrepaired area will increase the risk of
injury in a crash.
The side airbags are on the outboard side
of the seatbacks of the front seats. The
airbag was designed to inflate between
the door panel and occupant to further
enhance the protection provided to
occupants in certain side impact crashes.
E152533
The system consists of the following:
•A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
•Side airbags inside the driver and front
passenger seatbacks.
•Front passenger sensing system.
E67017
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
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Supplementary Restraints System
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
driver's knee airbag based on crash severity
and occupant conditions. Under certain
crash and occupant conditions, the driver’s
knee airbag may deploy but the driver’s
front airbag may not activate. As with front
and side airbags, it is important to be
properly seated and restrained to reduce
the risk of death or serious injury.
E67017
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 42).
SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
WARNINGS
Do not attempt to service, repair, or
modify the supplementary restraint
system or associated components.
Failure to follow this instruction could
result in personal injury or death.
All occupants of your vehicle,
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your seatbelt could seriously increase the
risk of injury or death.
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the airbag.
If a supplementary restraint system
component has deployed, it will not
function again. Have the system and
associated components inspected as soon
as possible. Failure to follow this
instruction could result in personal injury
or death.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
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Supplementary Restraints System
E75004
The system consists of the following:
•Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
•A flexible headliner which opens above
the side doors to allow air curtain
deployment
E67017
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 42).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including hood, bumper system,
frame, front end body structure, tow hooks
and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
or add equipment to the front end of your
vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front seatbelt pretensioners, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, and the Safety
Canopy. Based on the type of crash, the
restraints control module will deploy the
appropriate safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster could display an airbag
failure warning. You could hear five tones
that repeat periodically until you repair the
problem, the warning indicator light could
illuminate or both. Routine maintenance
of the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The indicator light will not
illuminate immediately after the
ignition is turned on.
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Supplementary Restraints System
•The indicator light either flashes or
stays illuminated.
•You could hear five tones that
periodically repeat until the problem is
repaired.
•A message could appear in the
information display.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the airbag
supplemental restraint system are
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
The fact that the seatbelt pretensioners
or airbags did not activate for both front
seat occupants in a crash does not mean
that something is wrong with the system.
Rather, it means the restraints control
module determined the crash conditions
(for example, crash severity, belt usage)
were not appropriate to activate these
safety devices.
•The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
•The seatbelt pretensioners are
designed to activate in frontal,
near-frontal, side and rollover crashes.
•The design of the side airbags is to
inflate in certain side crashes. Side
airbags could activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
•The knee airbag(s) could deploy based
on crash severity and occupant
conditions.
•The design of the Safety Canopy is to
inflate in certain side impact crashes
and when a certain likelihood of
rollover is detected by the rollover
sensor. The Safety Canopy could
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation, or a certain
likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Supplementary Restraints System
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Licence exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
•This device may not cause harmful
interference, and
•This device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC:" before the radio
certification number only signifies that
Industry Canada technical specifications
were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to your
vehicle.
Other short distance radio transmissions,
for example amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems can also use
the radio frequency used by your remote
control. If the frequencies are jammed, you
will not be able to use your remote control.
You can lock and unlock the doors with the
key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
REMOTE CONTROL
Intelligent Access Key (If Equipped)
E138616
The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start.
Key Blade
The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle.
E142431
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Keys and Remote Controls
Slide the release on the back of the
transmitter, then pull the blade out.
E138618
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
To program an additional remote control
See Security (page 58).
Reprogramming the Unlocking
Function
Note: When you press the unlock button,
either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.
Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
To return to the original unlocking function,
repeat the process.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
E107998
Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
1. Remove the key blade from the
transmitter.
E142432
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
E138622
3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Reinstall the battery housing cover
onto the transmitter and install the key
blade.
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Keys and Remote Controls
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not
delete the transmitter from your vehicle.
The transmitter should operate normally.
Locating Your Vehicle
Press the lock button on the key twice
within three seconds. The horn sounds and
the direction indicators flash. We
recommend you use this method to locate
your vehicle, rather than using the panic
alarm.
The horn sounds twice and the direction
indicators do not flash if:
•Locking was not successful.
•Any door or the liftgate is open.
•The hood is open on vehicles with an
anti-theft alarm or remote start.
Sounding the Panic Alarm (If Equipped)
E138624
Press the button to activate the
alarm. Press the button again or
switch your vehicle on to
deactivate it.
Note: The panic alarm only operates when
your vehicle is switched off.
Remote Start
E138625
The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from the outside. The transmitter
has an extended operating range.
Vehicles with automatic climate control
can be configured to operate when your
vehicle is remote started. See Automatic
Climate Control (page 94).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work if
any of the following occur:
•Your vehicle is switched on.
•The alarm system activates.
•You turn off the feature.
•The hood is open.
•The transmission is not in park (P).
•Your vehicle battery has no charge.
•The powertrain fault indicator was on
the last time you drove your vehicle.
Remote Starting your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
E138626
The label on your transmitter details the
starting procedure.
To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice.
The direction indicators flash twice.
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Keys and Remote Controls
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch the feature on or off
using the information display. See General
Information (page 80).
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Note: If you remote start your vehicle with
an intelligent access transmitter, you must
press the START STOP button on the
instrument panel once while applying the
brake pedal before driving your vehicle.
Extending the Remote Start Running
Time
To extend the remote start running time
duration of your vehicle during remote
start, repeat steps 1 and 2 while your
vehicle is running. If the duration is set to
10 minutes, the duration extends by
another 10 minutes. For example, if your
vehicle had been running from the first
remote start for 5 minutes, your vehicle
continues to run now for a total of 20
minutes. You can extend the remote start
running time duration to a maximum of 30
minutes.
Wait at least five seconds before remote
starting after you switch your vehicle off.
Turning Your Vehicle Off After Remote
Starting
E138625
Press the button once. The
parking lamps turn off.
You may have to be closer to
your vehicle than when starting due to
ground reflection and the added noise of
the running vehicle.
You can turn the remote start system on
or off using the information display. See
General Information (page 80).
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Passive
Anti-Theft System (page 58).
To re-program the passive anti-theft
system see an authorized dealer.
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Keys and Remote Controls
PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can
be activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
•How many admin keys and MyKeys are
programmed to your vehicle.
•The total distance your vehicle traveled
with a MyKey.
Note: Switch the ignition on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles equipped with a
push-button start, when both a MyKey and
an admin key are present, the admin key will
be recognized by the vehicle while switching
the vehicle on to start.
Non-configurable Settings
The following settings cannot be changed
by an admin key user:
•Safety belt reminder. You cannot
disable this feature. The audio system
will mute when the front seat
passengers’ safety belts are not
fastened.
•Early low charge. The low-charge
warning activates earlier, giving the
MyKey user more time to recharge.
•Driver assist features, if equipped on
your vehicle, are forced on: parking aid.
•Satellite radio adult content
restrictions, if equipped on your vehicle.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the engine. You can also
change the settings afterward with an
admin key.
•A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.
WARNING
Do not set MyKey maximum speed
limit to a limit that will prevent the
driver from maintaining a safe speed
considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
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MyKey™
•Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
•Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
•Always on setting. When this is
selected, you will not be able to turn
off AdvanceTrac or traction control (if
your vehicle is equipped with these
features).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into
the ignition. If your vehicle is equipped
with a push-button start, place the
intelligent access transmitter into the
backup position. The location of your
backup position is in another chapter.
See Starting and Stopping the
Electric Motor (page 107).
2. Switch the vehicle on.
3. Access the main menu through the
information display controls. Use the
arrow keys to get to the following menu
selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
Press the OK button or the right arrow key.Create MyKey
When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The key will be
restricted at the next start.
MyKey is successfully created. Make sure
you label it so you can distinguish it from
the admin keys.
You can also program configurable
settings for the key(s). See
Programming/Changing Configurable
Settings.
Programming/Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings by doing the
following:
1. Switch the vehicle on using an admin
key.
2. Use the arrow keys to get to the
following menu selections:
Action and DescriptionMessage
Press the OK button or the right arrow key.Settings
Press the OK button or the right arrow key.MyKey
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MyKey™
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
Note: When you make any changes to your
MyKey settings, you change the settings for
every MyKey. You cannot make individual
changes to apply to certain MyKeys.
CLEARING ALL MYKEYS
You can clear or change your MyKey
settings using the information display
control on the steering wheel. See
Information Displays (page 80).
Switch the ignition on using an admin key.
To clear all MyKeys of all MyKey settings, press the left arrow button to access
the main menu and scroll to:
Action and DescriptionMessage
Press the OK button or the right arrow button.Settings
Press the OK button or the right arrow button.MyKey
Press and hold the OK button until the instrument cluster
displays the following message.
Clear MyKey
All MyKeys
Cleared
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to
their original admin key status.
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MyKey™
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. See Information
Displays (page 80).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this
feature to detect how many MyKeys you
have for your vehicle and determine when
all MyKeys have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this
feature to determine how many admin
keys you have for your vehicle, and detect
if an additional MyKey has been
programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
Vehicles With Ford-Approved
Aftermarket Remote Start
Systems
When using a Ford-approved aftermarket
remote start system, the vehicle recognizes
the remote start system transmitter as an
additional admin key. It is the vehicle’s
default setting.
When you start your vehicle with a
Ford-approved aftermarket remote start
system transmitter, the system shuts the
vehicle off after you open the door or shift
your vehicle into gear. This is intentional.
When you restart your vehicle, it reads the
vehicle key fob status instead of the
remote start system transmitter status.
With a Ford-approved aftermarket remote
start system, it is possible to program all
key fobs as MyKeys unintentionally. If this
happens, then the remote start system
transmitter is the admin key. If you want
to have only one key fob as a MyKey, or do
not want to have any MyKeys, then you
need to use your remote start system
transmitter to clear all MyKeys. In that
case, follow these steps:
1. Enter your vehicle and close all doors.
2. Start your vehicle using your remote
start system transmitter.
3. See Clearing All MyKeys (page 50).
Follow Steps 1-3.
After clearing your MyKeys, you can create
a new MyKey. See Creating a MyKey
(page 49).
Note: With push-button start, you cannot
program the remote start system
transmitter as a MyKey. Always treat the
remote start system transmitter as you
would any other admin key.
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MyKey™
MYKEY TROUBLESHOOTING
Potential CausesCondition
The key or transmitter used to start the vehicle
does not have admin privileges.
I cannot create a MyKey.
Vehicles with keyless start: Make sure you place
the transmitter into the backup position. See
Starting the Electric Motor (page 107).
The key or transmitter used to start the vehicle
is the only admin key. There always has to be
at least one admin key.
The passive anti-theft system is disabled or in
unlimited mode.
The transmitter used to start your vehicle does
not have admin privileges.
I cannot program the configurable
settings.
There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 49).
The key or transmitter used to start the vehicle
does not have admin privileges.
I cannot clear the MyKeys.
No MyKeys are created. See Creating a MyKey
(page 49).
Purchase a new key or transmitter from an
authorized dealer.
I lost the only admin key.
Program a spare key or transmitter. You may
need to see an authorized dealer. See Passive
Anti-Theft System (page 58).
I lost a key.
The MyKey user is not using the MyKey.The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and
created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your
vehicle. See Creating a MyKey (page 49).
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MyKey™
LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Note: Always take your keys and lock all
doors when leaving your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
E184784
A
B
Unlock.A
Lock.B
Door Lock Indicator
An LED on the power door lock control
illuminates when you lock the door.
It will remain illuminated for up to five
minutes after you switch your vehicle off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch will no longer
operate after approximately 11 seconds.
You must unlock your vehicle with the
remote control or keyless keypad, or switch
your vehicle on, to restore function to these
switches.
Rear Door Unlocking and Opening
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
Remote Control
You can use the remote control at any
time.
The liftgate release button will only work
when the vehicle speed is less than 4 mph
(7 km/h).
Unlocking the Doors (Two-Stage
Unlock)
E138629
Press the button to unlock the
driver door. Press the button
again within three seconds to
unlock all doors. The direction indicators
will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when
you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access.
Locking the Doors
E138623
Press the button to lock all
doors. The direction indicators
will flash. Press the button again
within three seconds to confirm that all
the doors are closed. The doors will lock
again, the horn will sound and the direction
indicators will flash if all the doors and the
liftgate are closed.
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Doors and Locks
Mislock
If any door or the liftgate is open, or if the
hood is open on vehicles with an anti-theft
alarm or remote start, the horn will sound
twice and the direction indicators will not
flash.
Opening the Liftgate
E138630
Press twice within three seconds
to unlatch the liftgate.
Make sure to close and latch the liftgate
before driving your vehicle. An unlatched
liftgate may cause objects to fall out or
block your view.
Closing the Liftgate
The liftgate will not fully close if an
intelligent access key is located inside the
luggage compartment with the doors
locked.
Note: If a second passive key is located
within the liftgate detection range, the
liftgate can be fully closed.
Activating Intelligent Access (If
Equipped)
The system will not function if:
•Your vehicle battery has no charge.
•The intelligent access key battery has
no charge.
•The intelligent access key frequencies
are jammed.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Keys and Remote Controls
(page 44).
The system allows you to unlock, operate
and lock your vehicle without using a key
or remote control.
E78276
You must have the intelligent access key
within 5 ft (1.5 m) of your vehicle.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
At a Door
Pull an exterior door handle to unlock and
open the door. Do not touch the lock
sensor on the front of the handle.
E185863
The locking sensors are on the front door
handles.
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Doors and Locks
Touch a locking sensor once to lock your
vehicle and arm the alarm. There is a brief
delay before you can unlock your vehicle
again.
Note: Keep the door handle clean to make
sure the system operates correctly.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle will remain unlocked.
At the Liftgate
E190028
Press the release button above the license
plate to unlatch the liftgate.
Smart Unlocks for Intelligent
Access Keys
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, transmission in park
(P) and your vehicle switched off, the
system will search for an intelligent access
key in the passenger compartment after
you close the last door. If the system finds
a key, all of the doors will immediately
unlock and the horn sounds twice,
indicating that a key is inside.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
your vehicle is switched on.
Disabled Intelligent Access Keys
Passive keys left inside your vehicle when
locked are disabled.
You cannot use a disabled passive key to
switch your vehicle on.
You will reactivate disabled passive keys
when you switch your vehicle on using a
valid key.
Autolock
Autolock locks all the doors when all of the
following occur:
•All doors are closed.
•Your vehicle is switched on.
•You shift into any gear putting your
vehicle in motion.
•Your vehicle reaches a speed greater
than 4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
•Your vehicle is switched on, all the
doors are closed and your vehicle has
been in motion at a speed greater than
4 mph (7 km/h).
•Your vehicle comes to a stop and you
switch your vehicle off or to accessory.
•You open the driver door within 10
minutes of switching your vehicle off
or to accessory.
Note: If you electronically lock your vehicle
after you switch your vehicle off with the
driver door closed, the doors will not
autounlock.
To enable or disable autounlock, do the
following:
1. Switch your vehicle on.
2. Press the power door unlock control
three times.
3. Switch your vehicle off.
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Doors and Locks
4. Press the power door unlock control
three times.
5. Switch your vehicle on. The horn
sounds indicating your vehicle is in
programming mode.
6. Press the power door lock control and
within five seconds, press the power
door unlock control. The horn sounds
once if disabled or twice if enabled.
7. Switch your vehicle off. The horn
sounds indicating programming is
complete.
Illuminated Entry
The interior lamps and select exterior
lamps illuminate when you unlock the
doors with the remote entry system.
The lamps turn off if:
•Your vehicle is switched on.
•You press the remote control lock
button.
•25 seconds have elapsed.
The lamps will not turn off if:
•You switch them on with the lighting
control.
•Any door is open.
Illuminated Exit
The lamps turn off if all the doors remain
closed and:
•25 seconds have elapsed.
•You press the START/STOP button.
Battery Saver
If you leave the courtesy lamps, dome
lamps or headlamps on, the battery saver
will turn them off 10 minutes after you
switch your vehicle off.
Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)
If you leave your vehicle switched on and
the electric motor is not running, the
battery saver will turn the power off when
it detects a certain amount of battery
drain, or after 45 minutes have elapsed.
Opening the Liftgate
With the Remote Control
E138630
Press twice within three seconds
to unlatch the liftgate.
From Outside Your Vehicle
E190028
Press the release button above the license
plate to unlatch the liftgate. Your vehicle
must be unlocked or have an intelligent
access transmitter within 5 ft (1.5 m) of
the liftgate.
MANUAL LIFTGATE
WARNING
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Make
sure everyone in your vehicle is in a seat
and properly using a safety belt. Failure to
follow this warning could result in serious
personal injury or death.
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Doors and Locks
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Opening the Liftgate
Manually
E190028
Press the release button above the license
plate to unlatch the liftgate.
With the Remote Control
E138630
Press the button twice within
three seconds.
Closing the Liftgate
E155976
A handle is located inside the liftgate to
help with closing.
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Doors and Locks
PASSIVE ANTI-THEFT
SYSTEM
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may result in vehicle starting
problems, especially if they are too close to
the key when starting your vehicle. Prevent
these objects from touching the coded key
when starting your vehicle. If your vehicle
fails to start, switch your vehicle off, move
all objects on the key chain away from the
key and start your vehicle.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and
lock all doors when leaving your vehicle.
SecuriLock
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. A message
may appear in the information display.
If your vehicle fails to start, the system may
have a fault. Contact an authorized dealer.
A message may appear in the information
display.
Automatic Arming
The system arms when you switch your
vehicle off.
Automatic Disarming
The system disarms when you switch your
vehicle on with a coded key.
Replacement Keys
Note: Your vehicle comes with two keys.
The intelligent access key functions as a
programmed key that operates the driver
door lock and turns on the intelligent
access with push button start system, as
well as a remote control.
If your intelligent access keys are lost or
stolen and you do not have an extra coded
key, you need to have your vehicle towed
to an authorized dealer. You need to erase
the key codes from your vehicle and
program new coded keys.
Store a spare intelligent access key away
from your vehicle in a safe place. Contact
an authorized dealer to purchase
additional spare or replacement keys.
Programming a Spare Intelligent
Access Key
You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible.
Contact an authorized dealer to have the
spare key programmed if two previously
programmed keys are not available.
Make sure that your vehicle is switched off
before beginning this procedure. Make sure
that you close all the doors before
beginning and that they remain closed
throughout the procedure. Carry out all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you carry
out any steps out of sequence.
Note: You can program a maximum of eight
coded keys to your vehicle.
Read and understand the entire procedure
before you begin.
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Security
E184385
2
1
1. Open the floor console storage
compartment lid.
2. Remove the tray.
E184386
3
3. Place the first programmed intelligent
access key flat on the symbol at the
bottom of the floor console storage
compartment.
4. Press the START STOP button.
5. Wait five seconds and then press the
START STOP button again.
6. Remove the intelligent access key.
7. Within 10 seconds, place a second
programmed intelligent access key flat
on the symbol.
8. Press the START STOP button.
9. Wait five seconds and then press the
START STOP button again.
10. Remove the intelligent access key.
11. Within 10 seconds, place the
unprogrammed intelligent access key
flat on the symbol.
12. Press the START STOP button.
Programming is now complete. Check that
the remote control functions operate and
your vehicle starts with the new intelligent
access key.
If programming was unsuccessful, wait 10
seconds and repeat Steps 1 through 12. If
programming remains unsuccessful, have
your vehicle checked by an authorized
dealer.
ANTI-THEFT ALARM
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in your vehicle. Electronically lock
your vehicle to arm the alarm.
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Security
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
•Switch your vehicle on or start your
vehicle.
•Use a key in the driver door to unlock
your vehicle, then switch your vehicle
on within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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Security
ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 99).
1
2
2
E95178
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
3
E95179
3. Lock the steering column.
AUDIO CONTROL
Select the required source on the audio
unit.
You can operate the following functions
with the control:
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Steering Wheel
C
D
A
B
E129463
Volume up.A
Seek up or next.B
Volume down.C
Seek down or previous.D
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previous
stored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station up
or down the frequency band.
•Seek through a track.
VOICE CONTROL
E129464
Pull the control to select or deselect voice
control.
CRUISE CONTROL
E142437
See Cruise Control (page 62).
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Steering Wheel
INFORMATION DISPLAY
CONTROL
E130248
See Information Displays (page 80).
Multimedia Controls
E145434
Use the arrows on the right side of the
steering wheel to navigate through the
information display menus. Press OK to
make a selection.
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Steering Wheel
WINDSHIELD WIPERS
Note: Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers and vehicle power off before using
an automatic car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 175). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades (page
176).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: When wiping on dry glass, the wipers
may switch to the next lower operating
mode (low-speed or intermittent). The
previous operation mode may resume after
the windshield becomes wet again.
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Note: Move to position O marked on the
wiper lever to switch off.
Intermittent Wipe
E197526
Short-wipe interval.A
Intermittent wipe.B
Long-wipe interval.C
Push the wiper lever up to switch the
wipers on, and then use the rotary control
to adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the
interval between wipes decreases.
WINDSHIELD WASHERS
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
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Wipers and Washers
E197528
To operate the washers and spray the
windshield, pull the lever toward you.
When you release the lever, the wipers will
operate for a short time.
REAR WINDOW WIPER AND
WASHERS (If Equipped)
Rear Window Wiper
Note: Make sure you switch the rear
window wiper and ignition off before using
an automatic car wash.
E197647
Intermittent wipe.A
Low speed wipe.B
Off.C
Press the top of the button to switch
intermittent wipe on. Press the top of the
button again to switch low speed wipe on.
Press the bottom of the button to switch
the rear window wiper off.
When you shift into reverse (R) and the
front wipers are on, the rear wiper may
automatically turn on to intermittent wipe.
Rear Window Washer
E197529
Push the lever away from you to operate
the rear window washer. When you release
the lever, wiping continues for a short
period of time.
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Wipers and Washers
GENERAL INFORMATION
Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48 hours
under dry weather conditions.
Examples of acceptable condensation are:
•The presence of a fine mist (no streaks,
drip marks or large droplets).
•A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
•A water puddle inside the lamp.
•Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.
LIGHTING CONTROL
E142449
Off.A
Parking lamps, instrument panel
lamps, license plate lamps and
tail lamps.
B
Headlamps.C
Parking Lamps
Note: Prolonged use of the parking lamps
will cause the battery to run out of charge.
Note: Parking lamps may turn off
automatically. This prevents the vehicle
battery from running out of charge.
Switch the ignition off.
Select position B on the lighting control to
switch the parking lamps on.
High Beams
E163718
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Lighting
Push the lever away from you to switch
the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
Headlamp Flasher
E163719
Slightly pull the lever toward you and
release it to flash the headlamps.
AUTOLAMPS
WARNING
The autolamps switch position may
not activate the headlamps in all low
visibility conditions, such as daytime
fog. Always ensure that your headlamps
are switched to auto or on, as appropriate,
during all low visibility conditions. Failure
to do so may result in a crash.
E142451
When the lighting control is in the
autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers activate.
If equipped, the following also activate
when the lighting control is in the
autolamps position and you switch them
on in the information display:
•Configurable daytime running lamps.
•Automatic high beam control.
•Adaptive headlamp control.
The headlamps remain on for a period of
time after you power off your vehicle. Use
the information display controls to adjust
the period of time that the headlamps
remain on. See Information Displays
(page 80).
Note: With the headlamps in the
autolamps position, you cannot switch the
high beam headlamps on until the
autolamps system turns the low beam
headlamps on.
Windshield Wiper Activated
Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after
you switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
•During a mist wipe.
•When the wipers are on to clear washer
fluid during a wash condition.
•If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
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Lighting
INSTRUMENT LIGHTING
DIMMER
Note: You disable the manual dimmer
when you adjust the setting to Auto
Dimming in the information display. See
Information Displays (page 80).
Note: If you disconnect the battery or it
becomes discharged, the illuminated
components will switch to the maximum
setting.
E161902
Press repeatedly or press and hold until
you reach the desired level.
HEADLAMP EXIT DELAY
After you power off your vehicle, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or by
powering off your vehicle.
DAYTIME RUNNING LAMPS
WARNING
The daytime running lamps system
does not activate the rear lamps and
may not provide adequate lighting
during low visibility driving conditions. Also,
the autolamps switch position may not
activate the headlamps in all low visibility
conditions, such as daytime fog. Make sure
the headlamps are switched to auto or on,
as appropriate, during all low visibility
conditions. Failure to do so may result in a
crash.
Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
3. The lighting control is in the off, parking
lamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 80).
The daytime running lamps turn on when:
1. They are switched on in the information
display. See Information Displays
(page 80).
2. The ignition is switched to the on
position.
3. The transmission is not in park (P) for
vehicles with automatic transmissions
or the parking brake is released for
vehicles with manual transmissions.
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Lighting
4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily
override autolamp control.
When switched off in the information
display, the daytime running lamps are off
in all lighting control switch positions.
DIRECTION INDICATORS
E162681
Push the lever up or down to use the
direction indicators.
Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.
INTERIOR LAMPS
The lamps turn on when:
•You open any door.
•You press a remote control button.
•You press the buttons on the map
lamps.
Front Interior Lamps (If Equipped)
Note: Press the door function switch to
switch off interior lights when you open any
door. The indicator lamp illuminates amber
when the door function is off. When the
door function is off and you open a door, the
courtesy and door lamps stay off. Press the
switch again to switch the door function
back on. The indicator lamp illuminates
white when the door function is on. When
the door function is on and you open a door,
the courtesy and door lamps switch on.
Center Mounted Lamp
E139420
C
D
AB
Left-hand side map lamp.A
Right-hand side map lamp.B
Door function switch.C
All lamps on switch.D
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Lighting
Side Mounted Lamp
BC
E139419
A
Map lamp.A
Door function switch.B
All lamps on switch.C
Reading Lamps
E258312
AMBIENT LIGHTING
Adjust the ambient lighting using the
touchscreen.
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Lighting
POWER WINDOWS
WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may
seriously injure themselves.
When closing the power windows,
you should verify they are free of
obstructions and make sure that
children and pets are not in the proximity
of the window openings.
E70848
Press the control to open the window.
Lift the control to close the window.
Note: You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.
One-Touch Down (If Equipped)
Press the control fully and release it. Press
again or lift it to stop the window.
One-Touch Up (If Equipped)
Lift the control fully and release it. Press
or lift it again to stop the window.
Window Lock
E70850
Press the control to lock or unlock the rear
window controls. It lights when the rear
window controls lock.
Bounce-Back (If Equipped)
The window stops automatically while
closing. It reverses some distance if there
is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING
When you override the bounce-back
feature the window will not reverse
if it detects an obstacle. Take care
when closing the windows to avoid
personal injury or damage to your vehicle.
Proceed as follows to override this
protection feature when there is a
resistance, for example in winter:
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Windows and Mirrors
1. Close the window twice until it reaches
the point of resistance and let it
reverse.
2. Close the window a third time to the
point of resistance. You disabled the
bounce-back feature and you can now
close the window manually. The
window travels past the point of
resistance and you can close it fully.
Contact an authorized dealer as soon as
possible if the window does not close after
the third attempt.
Resetting the Bounce-Back Feature
WARNING
The bounce-back feature remains
turned off until you reset the
memory.
If you have disconnected the battery, you
must reset the bounce-back memory
separately for each window.
1. Lift and hold the control until the
window is fully closed.
2. Release the control.
3. Lift and hold the control again for a few
seconds.
4. Release the control.
5. Lift and hold the control again for a few
seconds.
6. Release the control.
7. Press and hold the control until the
window is fully open.
8. Lift and hold the control until the
window is fully closed.
9. Release the control.
10. Open the window and then try to
close it automatically.
11. Repeat the procedure if the window
does not close automatically.
Accessory Delay (If Equipped)
You can use the window controls for
several minutes after switching off the
ignition or until opening either front door.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your
vehicle is moving.
E70846
AC
B
Left-hand mirrorA
OffB
Right-hand mirrorC
E70847
Press the arrows to adjust the mirror.
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Windows and Mirrors
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Heated Exterior Mirrors
See Heated Windows and Mirrors (page
96).
Integrated Blind Spot Mirrors
WARNING
Objects in the blind spot mirror are
closer than they appear.
Blind spot mirrors have an integrated
convex mirror built into the upper outboard
corner of the exterior mirrors. They are
designed to increase your visibility along
the side of your vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror.
If no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane
is at a safe distance, signal that you intend
to change lanes. Glance over your shoulder
to verify traffic is clear and carefully
change lanes.
A
B
C
E138665
The image of the approaching vehicle is
small and near the inboard edge of the
main mirror when it is at a distance. The
image becomes larger and begins to move
outboard across the main mirror as the
vehicle approaches (A). The image will
transition from the main mirror and begin
to appear in the blind spot mirror as the
vehicle approaches (B). The vehicle will
transition to your peripheral field of view
as it leaves the blind spot mirror (C).
INTERIOR MIRROR
WARNING
Do not adjust the mirror when your
vehicle is moving.
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Windows and Mirrors
Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Pull the tab below the mirror toward you
to reduce glare at night.
SUN VISORS
E138666
Rotate the sun visor toward the side
window and extend it rearward for extra
shade.
Illuminated Vanity Mirror (If Equipped)
E162197
Lift the cover to switch the lamp on.
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Windows and Mirrors
GAUGES
A C
B
E162393
Left Information Display.A
Speedometer.B
Right Information Display.C
Common Displays
Note: You can switch some features on and
off through the information display.
Battery Gauge
The high voltage battery gauge appears
on the right side of the left information
display screen. This provides State of
Charge, Range Estimate and Regen
Display.
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Instrument Cluster
•State of Charge - The state of charge
for the high voltage battery is shown
as a colored fill. The fill color is
normally blue. When a low battery
condition is reached the fill turns
amber. When the battery is depleted
the fill turns red. See the Information
Messages section for details on
associated Low Battery and Depleted
Battery warnings.
•Distance to Empty - The Range
Estimate in the Battery Gauge is
personalized to your key. This is the
estimated distance your vehicle can
travel before needing a recharge. The
Range Estimate is based on your
typical energy usage while driving. This
includes your Drive Habits as well as
your use of accessories such as Climate
Control. Your Range Estimate may
change immediately when you change
your Climate Control settings.
•Regen Display - A circular arrow
symbol appears in the center of the
Battery Gauge when energy is being
recaptured through the regenerative
braking system.
Brake Coach Display
The Brake Coach appears after your
vehicle has come to a stop. It coaches you
to brake in a manner which maximizes the
amount of energy returned through the
regenerative braking system. The percent
displayed is an indication of the
regenerative braking efficiency with 100%
representing the maximum amount of
energy recovery. If desired, this feature can
be disabled in the Display section of the
Settings menu.
Trip Summary and Lifetime Summary
These summaries display after switching
off your vehicle. The Trip Summary
appears first, followed by the Lifetime
Summary. You can toggle between these
displays using the up and down arrow keys
on the left hand steering wheel controls.
Trip Summary data is from the last power
cycle, while Lifetime Summary data is
cumulative from the last Lifetime
Summary reset done through the Settings
menu in the information display.
Trip Summary:
•Distance - The total distance traveled,
and regen distance are displayed.
Regen distance is the estimated range
gained from energy recaptured through
regenerative braking.
•Energy Used - The total kilowatt hours
and average watt hours per unit of
distance are displayed. The average
watt hours per mi (km) will be shown
in blue if less than (better than) the
lifetime average watt hours per mi
(km).
•Brake Score - The percentage of
braking energy recaptured and returned
to the high voltage battery through
regenerative braking. The brake score
will be shown in blue if greater than
(better than) the lifetime brake score.
Lifetime Summary:
•Distance - The total regen distance,
which is the estimated range gained
from energy recaptured through
regenerative braking.
•Energy Used - The average watt hours
per mi (km).
•Brake Score - The average percentage
of braking energy recaptured and
returned to the high voltage battery
through regenerative braking.
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Instrument Cluster
Charging Status Screen
When you enter or switch off the vehicle,
on your right information display you have
the opportunity to view charging status,
charge start and end times as well as the
charging mode. You can also switch your
charging mode between Value Charge and
Charge Now. See Electric Vehicle
Information in your SYNC information.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note: Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle
Anti-Lock Braking System Warning
Lamp
If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without anti-lock braking system) unless
the brake system warning lamp is also
illuminated. Have your vehicle checked by
an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Battery Charging Condition
Warning Lamp
If it illuminates when driving, this
indicates a malfunction. Have
your vehicle checked by an
authorized dealer immediately.
Brake System Warning Lamp
WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury.
E138644
It will illuminate when you
engage the parking brake with
the vehicle on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have your vehicle
checked by an authorized dealer
immediately.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Cruise Control Indicator
E71340
It will illuminate when you switch
this feature on.
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Instrument Cluster
Direction Indicator
It illuminates when you switch a
direction indicator or the hazard
flashers on. Flashes during
operation. An increase in the rate of
flashing warns of a failed indicator bulb.
Door Ajar
Displays when the vehicle is on
and any door is not completely
closed.
Motor Coolant Temperature
Lights when the motor coolant
temperature is high. Stop your
vehicle as soon as possible,
power it down and let it cool.
Fasten Safety Belt Warning Lamp
E71880
It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Seatbelt
Reminder (page 31).
Front Airbag Warning Lamp
E67017
If the warning lamp does not
illuminate during start up,
remains on or flashes, the
system may be disabled. Have your vehicle
checked by an authorized dealer.
High Beam Indicator
It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar
Lights when the liftgate is not
completely closed.
Limited Performance
E144690
Amber: Indicates limited vehicle
performance due to a cold or hot
battery. A corresponding
message displays.
Red: Indicates severely limited vehicle
performance due to a cold or hot battery.
This is accompanied by a corresponding
message. Drive with caution. Keep your
vehicle plugged in when not in use to
maintain battery temperature.
Low Battery
E144691
Lights when the battery level is
low. You may also see a
message suggesting you reduce
your usage of the climate system.
Low Tire Pressure Warning
Lights when your tire pressure is
low. If the lamp remains on at
start up or when driving, check
your tire pressure as soon as possible.
It also lights momentarily when you switch
on your vehicle to confirm the lamp is
functional. If it does not light when you
switch on your vehicle, or begins to flash
at any time, have the system checked by
an authorized dealer.
Low Washer Fluid
E132353
Lights when the windshield
washer fluid is low.
Headlamp and Parking Lamp
Indicator
It will illuminate when you switch
the headlamps or parking lamps
on.
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Instrument Cluster
Powertrain Fault
Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Ready to Drive
E144692
Lights after you power your
vehicle on and it is ready to drive.
A corresponding message may
display stating ready to drive.
Stability Control Warning Lamp
E138639
Lights when the system is
active. If it remains on or does
not light when you power your
vehicle on, this indicates a malfunction.
During a malfunction, the system turns off.
Have the system checked by an authorized
dealer immediately. See Using Stability
Control (page 125).
Stability Control Off Indicator
E130458
Lights when you switch the
system off. It goes out when you
switch the system back on or
when you power off your vehicle. See
Using Stability Control (page 125).
Stop Safely
E144693
Indicates an electrical
component fault or failure that
causes your vehicle to shutdown
or enter into a limited operating mode. A
message may also display.
Vehicle Plugged in
E144694
Lights after you plug in your
vehicle. A corresponding
message may display after
attempting to power on your vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Keyless Warning Alert
The horn will sound twice when you exit
your vehicle with the intelligent access key
and your vehicle is in RUN, indicating your
vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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Instrument Cluster
GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
You can control various systems on your
vehicle using the information display
controls on the steering wheel.
The information display shows the
corresponding information.
Left Information Display Controls
E162394
•Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
•Press the right arrow button to enter a
sub-menu.
•Press the left arrow button to exit a
menu.
•Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
•Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories:
E144639
Display Mode
E138660
Trip 1 and 2
E220615
Energy
E144642
Information
E100023
Settings
Display Mode
E144639
Use the up or down arrow
buttons to choose between the
following display options.
Note: The cluster will remember the menu
level 2 state when you change the power
button state from the RUN to the OFF
position.
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Information Displays
Display Mode
Budget Text or HelpOptionsBudget Text
View
Gauge Scale, Budget Text or HelpBudget View
Surplus Graphic, Budget Text or HelpRange View
Gauge Scale - check enabled or uncheck disabledMyView
Budget Text - check enabled or uncheck disabled
Budget ViewBudget TextChange
MyView Budget + AvgRange View
Accessory
Power
Accessory Power
Trip 1Trip 1
Trip 2Trip 2
Energy CoachEnergy History
BlankEnergy Coach
Blank
Help
Budget Text View
Contains basic information to help you
reach your next charging destination or to
achieve your vehicle range estimate.
•Charge pt: is the distance remaining to
the next charge point you identified
using the Navigation system.
•Surplus: is the available range beyond
your identified charge point (current
Range Estimate shown on Battery
Gauge minus Charge pt distance).
If you don’t enter a charge point, you will
see:
•Budget: is set to the Range Estimate
at the point of departure. This will
count down with the odometer.
•Status: is your performance against
your Budget (current Range Estimate
shown on Battery Gauge minus Budget
distance). A positive Status indicates
you are using less energy than typical
and have extended your Range
Estimate by the distance shown.
Budget view
Helps you manage your energy use.
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Information Displays
Your current energy use is the white line
that moves up and down in the Budget
Gauge. A higher line means you are using
more energy (lower is better). Your energy
use includes input from the accelerator
pedal as well as the accessories, such as
Climate Control.
The Budget is shown by the blue cup shape
around the Budget Gauge. As long as your
current energy use is within the cup, you
are staying within your budget. Your
Budget represents the maximum energy
usage you can maintain in order to achieve
your vehicle range estimate, or reach your
intended charge point. Driving for extended
periods outside of the Budget Cup reduces
your budget and could put you at risk of
not reaching your intended charge point.
Range view
Shows your range relative to your charge
point as well as performance to your
budget.
A blue charge point icon means you have
a Surplus. If an E appears to the left of an
amber charge point icon, then you are
projected to run out of charge prior to
reaching your charge point.
Current performance to your budget is
represented by the glow of the car icon:
more Blue = better performance to budget,
more Amber = worse.
The optional Surplus Graphic displays
available range beyond your charge point.
If you didn’t enter your charge point
through the Navigation system, your
budget will be set to the range estimate at
the start of your trip. The gauge will show
your estimated distance to E (empty)
along with your current performance to
budget. The optional Surplus Graphic is
not available in this case.
MyView
You can choose what to display in this
view. Selecting Change MyView in the
options menu allows you to scroll through
two columns of content choices.
•Press the up or down arrow to view
content.
•Press OK to save your selected
content.
Unique content available in MyView:
•Accessory Power - Indicates electrical
power demands from your vehicle’s
accessory systems. Accessories use
power but do not contribute to
propelling your vehicle. The gauge
separately displays power demand in
kilowatts (kW) for climate and other
accessories. Climate includes the
power being used by high voltage
climate control components such as
the electric A/C compressor and the
electric heater. Other includes all
power being used by the low voltage
accessories (cabin fans, headlights,
heated seats, etc.).
•Budget + Avg - The white pointers on
the outside of the budget gauge
indicate your average watt hours per
mi (km) since you last charged your
vehicle. Immediately after charging the
white pointers will start out at the top
of the gauge, as you begin driving they
will reflect your average energy use.
Note: The trip data cannot be reset in
MyView.
Trip 1 and 2
E138660
Use the arrow buttons to choose
between the following.
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Information Displays
Trip 1 and 2
HelpBudget TextEnhancedStandardTrip distance
XXX
—X—XXX Wh/mi
(km) – Energy
used per unit of
distance
—X—XX.X kWh
–Energy used
XXXElapsed trip
time
X——Budget Text
XXXTotal Odometer
Note: Press and hold OK to reset the
currently displayed trip information.
•Trip distance — Shows your
accumulated trip distance.
•XXX Wh/mi (km) — Shows the average
Energy (watt-hours) used per unit of
distance for a given trip.
•XX.X kWh — Shows the total Energy
(kilowatt-hours) used for a given trip.
•Elapsed trip time — The timer stops
when you turn off your vehicle and
restarts when you restart your vehicle.
•Budget Text — Shows the distance to
your next charge point and the surplus
distance available, or your budget and
status if you didn’t identify a charge
point through the navigation system.
•Total Odometer — Displays the total
distance your vehicle has traveled. This
value cannot be reset.
Energy
E220615
Use the arrow buttons to choose
the desired energy display.
Energy
Time intervals or HelpOptionsEnergy History
HelpEnergy Coach
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Information Displays
•Energy History - This view from left to
right starts with the Budget View gauge
and adds historical Energy Use and
Budget data. The data is represented
as an average for time intervals of
either 1, 2 or 6 minutes, with the
leftmost interval being the most recent.
Total time for the five intervals is
shown at the bottom of the view.
Interval time can be selected in the
Options menu. Intervals shown in grey
color are from the previous drive.
•Energy Coach - This view provides a
comparison of your recent
Acceleration, Braking and Cruising
behavior to what is recommended for
most efficient use of energy under
present conditions. The horizontal bars
fill from left to right with best efficiency
(and Blue color) shown as at least half
full. When the bars are less than half
full, the color is Amber, suggesting that
a change in behavior is needed to
achieve better energy efficiency.
Info
E144642
In this mode, you can view
different vehicle system
information and perform a
system check.
Information
Find your way…Tutorial
Brake Coach
Display Mode
Trip 1
Trip 2
Energy
Surplus
MyKeys (Number of MyKeys programmed)MyKey
Admin Keys (Number of admin keys)
MyKey Miles (km) (Distance traveled using a programmed MyKey)
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Information Displays
Information
Displays the associated driver alert graphic.Driver Alert
Displays the number of warnings that need immediate attention in
red. You can only view the warnings from the System Check menu.
View them immediately by pressing OK and then OK again to enter
system check. Use the up and down arrows to scroll through the
warnings.
XX Warnings
All active warnings will display first if applicable. The system check
menu may appear different based upon equipment options and
current vehicle status. Use the up/down arrow buttons to scroll
through the list.
System Check
Settings
E100023
In this mode, you can configure
different driver setting choices.
Note: Some items are optional and may not appear.
Note: Some MyKey items will only appear if a MyKey is set.
Settings
On or OffTraction CtrlDriver Assist
On or OffHome Range
warn
On or OffRear Park Aid
On or OffAuto Light
Rain
LightingVehicle
Manual or select time intervalHome Light
Auto or Last
Settings
Heater - A/CClimate
Control
Remote Start
Auto or OffFront Defrost
Auto or OffRear Defrost
5, 10 or 15 minutesDuration
On or OffQuiet Start
Enable or DisableSystem
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Information Displays
Settings
Select number of yearsTire Mobility
Kit
Hold OK to Create MyKeyCreate MyKeyMyKey
Always On or User SelectableTraction
Control
Choose desired speed or offMax Speed
Choose desired speed or offSpeed Minder
On or OffVolume
Limiter
Hold OK to Clear All MyKeysClear MyKeys
Select the desired languageLanguageDisplay
Miles or kmDistanceUnits
Fahrenheit (°F) or Celsius (°C)Temperature
On or OffBrake Coach
On or OffRegen Display
Hold OK to ResetLifetime
Summary
Right Information Display Controls
E179398
•Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
•Press the right arrow button to enter a
sub-menu.
•Press the left arrow button to exit a
menu.
•Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the right side
of the information display, you can choose
from the following categories:
E142611
Entertainment
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Information Displays
Phone
E220613
Navigation or Compass
E220614
Surplus
Entertainment
See your SYNC information.
Phone
See your SYNC information.
Navigation or Compass
See your SYNC information.
Surplus
In Surplus mode, either butterflies or a
gauge represent surplus or status. The
number of butterflies matches the current
surplus or status distance up to a
maximum of sixteen butterflies. If you
entered your next charge destination in the
navigation system and you see butterflies
on your screen, then you should be able to
make your destination (you have a
Surplus). If you see butterflies but did not
enter your next charge destination, then
you should be able to achieve the range
estimate shown at the start of your drive
(you have a positive Status). See Display
Mode under Left Information Display
Controls in this chapter for more
information.
INFORMATION MESSAGES
E130248
Press the OK button to acknowledge and
remove some messages from the
information display. You need to confirm
certain messages before you can access
the menus. The information display will
automatically remove other messages
after a short period of time.
Note: Certain messages may be
abbreviated or shortened depending upon
which cluster type you have.
AdvanceTrac®
ActionMessage
The system has detected a condition that requires service.
Contact an authorized dealer as soon as possible.
Service AdvanceTrac
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Information Displays
Alarm System
ActionMessage
Alarm triggered due to unauthorized entry. See Passive Anti-
Theft System (page 58).
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged before
allowing to power on. You must make sure your vehicle is
unplugged and you respond to the message prompt before
powering on your vehicle.
Vehicle Plugged In ? Yes
No
Your vehicle is ready to drive.Ready to Drive
Your vehicle detects it is still plugged in and you attempt to
start it.
Unplug Prior to Starting
Vehicle
Stop your vehicle as soon as it is safe to do so and power it
off. Contact an authorized dealer.
Elec system overvoltage
Stop safely
Warning of a low 12–volt battery condition. Turn off all
unneeded electrical accessories. Contact an authorized dealer.
Battery low See manual
The estimated range is 10 mi (16 km) or 15 mi (24 km) for
MyKey. Your vehicle needs to be charged soon.
Low Battery
The estimated range is 10 mi (16 km) or 15 mi (24 km) for
MyKey and the climate system is in use. Turn off unneeded
climate system operation to increase your vehicle range.
Low Battery Reduce
Climate use for more
range
The estimated range is 0 mi (0 km). Stop your vehicle in a
safe place. Your vehicle must be charged.
Depleted Battery Stop
safely now
High climate usage may make it difficult to stay within your
energy budget.
Reduce Climate Use for
More Range
Cold battery temperatures is affecting your vehicle perform-
ance.
Limited Performance
Due to cold battery
Your vehicle performance is severely affected by cold battery
temperatures. Drive with caution. Keep your vehicle plugged
in when not in use to maintain proper battery temperature.
Severely Limited
Performance Due to cold
battery
Hot battery temperature is affecting your vehicle performance.Limited Performance
Due to hot battery
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Information Displays
ActionMessage
Your vehicle performance is severely affected by hot battery
temperatures. Drive with caution. Keep your vehicle plugged
in when not in use to maintain proper battery temperature.
Severely Limited
Performance Due to hot
battery
You have not specified a charge point through your vehicle
Mytouch system and your vehicle range will soon be less than
what is needed to return Home. Your Home address must be
specified through your vehicle Mytouch system to enable this
feature.
Approaching Range
Limit to Return Home
The stop safely hazard warning lamp is illuminated. This
indicates an electrical component fault or failure that will
cause your vehicle to shut down or enter into limited operating
mode.
Stop Safely Now
The ambient temperature is hot. Plug in your vehicle to cool
the high voltage battery for optimum performance.
Outside Air Temperature
High Plug Vehicle in
When not in use
The ambient temperature is cold. Plug in your vehicle to warm
the high voltage battery for optimum performance.
Outside Air Temperature
Low Plug Vehicle in
When not in use
Your vehicle is ready to drive and you have not specified your
next charge point through your vehicle navigation system.
Your budget is set for the current vehicle range estimate.
Ready to Drive Budget
set to {distance
imperial:###0} mi
Your budget is reset because you have reached your charge
point destination, or you no longer have a charge point
destination identified through your vehicle navigation system.
Your budget is set for the current vehicle range estimate.
Budget set to {distance
imperial:###0} mi
Door Ajar
ActionMessage
Displays when the door(s) listed is not completely closed.Door Ajar
Displays when the liftgate is not completely closed.Liftgate Ajar
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing
Information Displays
Hill Start Assist
ActionMessage
Displays when hill start assist is not available. Contact an
authorized dealer. See Hill Start Assist (page 122).
Hill Start Assist Not
Available
Keys and Intelligent Access
ActionMessage
This message is displayed when there is a problem with your
vehicle’s starting system. See your authorized dealer for
service.
Starting System Fault
Displays to remind you that the key is in the luggage
compartment. See Starting the Electric Motor (page 107).
Key Inside vehicle
Displayed when a valid key is not detected within the vehicle.
See Starting the Electric Motor (page 107).
Key Not Inside vehicle
Displayed if the key is not detected by the system. See
Starting the Electric Motor (page 107).
No Key Detected
Displayed when your vehicle is in the Accessory ignition state.Accessory Power is
Active
Displayed as a reminder to press the brake while starting the
vehicle.
To START Press Brake
Displayed as needed by the system for proper function.Place Key in Backup
Location
Lighting
ActionMessage
Displays when the brake lamp bulb has burned out. Contact
an authorized dealer.
Brake lamp Bulb fault
Displays when the low beam headlamp bulb has burned out.
Contact an authorized dealer.
Low beam Bulb fault
Displays when an electrical system problem occurs with the
headlamp system. Contact an authorized dealer.
Headlamp fault Service
req'd
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing
Information Displays
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Maintenance (page
169).
Brake fluid level low
Service now
Displays when the brake system needs servicing. Stop your
vehicle in a safe place. Contact an authorized dealer.
Brake system fault Stop
safely
Displays when the motor coolant temperature is excessively
high.
Motor Coolant Over
Temperature
Displayed when the kit needs service. See your authorized
dealer.
Service Tire Mobility Kit
Informs you that the powertrain needs service due to a
powertrain malfunction.
See Manual
Displays when the washer fluid is low and needs to be refilled.
See Maintenance (page 169).
Washer Fluid Level Low
MyKey
ActionMessage
Displays when MyKey is active.MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use and
the MyKey speed limit is on.
Speed Limited to
{MyKey limit ##0} mph
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 81 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.Check Speed Drive
Safely
Displays when a MyKey is in use and Belt- Minder is activated.Buckle Up to Unmute
Audio
Displays when a MyKey is in use and park aid is activated.MyKey Park Aid Cannot
be Deactivated
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2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing
Information Displays
Parking Aid
ActionMessage
The system has detected a condition that requires service.
Contact an authorized dealer.
Check Park Aid
Displays the park aid status.Rear Park Aid On Off
Parking Brake
ActionMessage
Displays when the parking brake is set, the engine is running
and the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact
an authorized dealer.
Park Brake Engaged
Power Steering
ActionMessage
The power steering system has detected a condition that
requires service. Contact an authorized dealer.
Service Power Steering
The power steering system has detected a condition within
the power steering system that requires service immediately.
Contact an authorized dealer.
Service Power Steering
Now
The power steering system has disabled power steering assist
due to a system error. Contact an authorized dealer.
Power Steering Assist
Fault
The power steering system has detected a condition that
requires service. Contact an authorized dealer.
Steering fault Service
now
The power steering system has detected a condition within
the power steering system that requires service immediately.
Contact an authorized dealer.
Steering loss Stop safely
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Information Displays
Remote Start
ActionMessage
Displayed when the remote start system is active.Remote Start Active
Displays when you start your vehicle as a reminder to fully
press the brake pedal.
To Drive: Press Brake
and Gear Shift Button
Tire Pressure Monitoring System
ActionMessage
One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 212).
Low Tire Pressure
The tire pressure monitoring system is malfunctioning. If the
warning stays on or continues to come on, contact an
authorized dealer. See Tire Pressure Monitoring System
(page 212).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning, or your spare tire is
in use. For more information on how the system operates
under these conditions. See Tire Pressure Monitoring
System (page 212). If the warning stays on or continues to
come on, contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Traction Control
ActionMessage
Displays when you switch the system off.
See Using Traction Control (page 123).
Traction control Off
Transmission
ActionMessage
A reminder to shift into park (P).Transmission Not in Park
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Information Displays
AUTOMATIC CLIMATE CONTROL
E190322
AUTO: Press the button to switch on automatic operation. Adjust to select the
desired temperature. Fan speed, air distribution, air conditioning operation, and
outside or recirculated air are automatically adjusted to heat or cool the vehicle
to maintain the desired temperature. You can also switch off dual zone mode
by pressing and holding the button for more than two seconds.
A
Fan speed control: Adjusts the volume of air circulated in the vehicle.B
Air distribution control: Adjust the control to turn airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
C
Climate control display: The display shows the set temperatures and the fan
speed.
D
Heated rear window: Press the button to switch the heated rear window on
and off. See Heated Windows and Mirrors (page 96).
E
A/C: Press the button to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
F
Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.
G
Heated seats (if equipped): Press the button to switch the heated seats on
and off. See Heated Seats (page 104).
H
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Climate Control
MAX A/C: Press the button for maximum cooling. Recirculated air flows through
the instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
I
MAX Defrost: Press the button to switch on defrost. Outside air flows through
the windshield vents, air conditioning automatically turns on, and fan
automatically adjusts to the highest speed. You can also use this setting to
defrost and clear the windshield of a thin covering of ice. The heated rear window
also automatically turns on when you select maximum defrost.
J
Power: Press the button to switch the system on and off. When the system is
off, it prevents outside air from entering the vehicle.
K
Temperature Control
E183686
You can set a temperature between 60°F
(15.5°C) and 85°F (29.5°C). If you select
LO, the system is set to permanent cooling.
If you select HI, the system is set to
permanent heating.
Note: If you select LO or HI, the system
does not maintain a stable temperature.
Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver’s side and passenger’s side. If you
adjust the setting using the rotary control
on the driver’s side, the system adjusts the
temperature to the same setting on the
passenger’s side.
To switch back to single zone control from
dual zone, press and hold AUTO for a few
seconds. The passenger’s side temperature
switches to the driver’s side temperature
setting.
Dual Zone Temperature Control
Select a temperature for the passenger’s
side using the rotary control on the
passenger’s side. Single zone temperature
control automatically switches off. The
temperature on the driver’s side remains
unchanged. You can now adjust the driver’s
side and passenger’s side temperatures
independently. The display shows the
temperature settings for each side.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
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Climate Control
Note: Remove any snow, ice, or leaves from
the air intake area at the base of the
windshield.
Note: To improve air conditioning when
starting your vehicle, drive with the windows
slightly open for two to three minutes.
Recommended Settings for
Cooling
1. Press the AUTO button.
2. Adjust the temperature control to the
desired setting.
Side Window Defogging in Cold
Weather
1. Select air distribution through the floor
vent.
2. Select air distribution through the panel
vent.
3. Select A/C.
4. Adjust the temperature control to the
desired setting.
5. Adjust the outer panel vents toward
the side windows.
Note: To increase airflow to the outer panel
vents, close the vents in the middle of the
instrument panel.
Improving Vehicle Drive Range
Your vehicle is equipped with a high
voltage electric compressor and a high
voltage electric heater. You can increase
your driving range by minimizing the
amount of energy expended to cool or heat
the interior during the drive.
Pre-condition the interior temperature
during vehicle charging reduces the battery
energy use on the interior comfort and
improves range.
Note: Your vehicle may not always reach
the set cabin temperature due to charging
and ambient temperature conditions.
Hot and cold temperatures make your
vehicle use more energy to achieve and
maintain a comfortable interior
temperature. Park the vehicle in the shade
or in a parking structure when hot, and in
a garage when cold.
Consider partially opening a window (or
windows) to let fresh air circulate, if
weather conditions permit. You can
achieve maximum energy savings by
switching the climate system off. Do this
only if conditions exist for safe vehicle
operation.
Reduce fan speed.
Set the AUTO temperature a couple
degrees cooler than you normally do on
cold days and a couple degrees higher on
hot days. Use the heated seats on cold
days to increase interior comfort.
Switch the air conditioning off in mild
temperatures or low humidity conditions.
Defrost mode automatically turns the air
conditioning on to dehumidify the air, and
cannot be switched off. If defogging or
defrosting is not necessary, select a
non-defrost mode and disengage air
conditioning to extend vehicle range.
Air conditioning and heating functions are
automatically switched off (unless in
defrost mode) when driving distance to
empty is zero miles (zero km). The interior
fan will continue to operate.
HEATED WINDOWS AND
MIRRORS
Heated Rear Window
Note: Make sure the vehicle is running
before operating the heated windows.
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Climate Control
E72507
Press the button to clear the
heated rear window of thin ice
and fog. The heated rear
window will automatically turn off after a
short period of time.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped)
E72507
When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the center
console.
The particulate filtration system reduces
the concentration of airborne particles
such as dust, spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
The particulate filtration system gives you
and your passengers the following
benefits:
•It improves your driving comfort by
reducing particle concentration.
•It improves the interior compartment
cleanliness.
•It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 320).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
The climate control system adjusts the
cabin temperature during remote start.
You cannot adjust the system during
remote start operation. Switch on the
ignition to return the system to its previous
settings. You can now make adjustments.
You need to switch on certain
vehicle-dependent features, such as:
•Heated mirrors.
•Heated rear window.
You can adjust the settings using the
information display controls. See
Information Displays (page 80).
Note: You can control the system through
SYNC using a smartphone app. See Apps
(page 288).
Automatic Settings
You can set the climate control to operate
in AUTO mode through the information
display setting: Remote Start > Climate
Control > Heater-A/C > Auto. The climate
control system automatically sets the
interior temperature to 72°F (22°C).
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Climate Control
In hot weather, the system is set to 72°F
(22°C).
In cold weather, the system is set to 72°F
(22°C). The rear defroster and heated
mirrors automatically turn on.
Last Settings
You can set the climate control to operate
using the last climate control settings
through the information display setting:
Remote Start > Climate Control >
Heater–A/C > Last Settings. The climate
control system automatically uses the
settings last selected before you turned
off the vehicle.
Heated and Cooled Devices
Heated devices typically switch on during
cold weather, and cooled devices during
hot weather.
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Climate Control
SITTING IN THE CORRECT
POSITION
WARNINGS
Do not recline the seatback too far
as this can cause the occupant to
slide under the seatbelt, resulting in
serious injury in the event of a collision.
Always sit upright against your
seatback with your feet on the floor.
Do not place objects higher than the
top of the seat backrest. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
E68595
When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
•Sit in an upright position with the base
of your spine as far back as possible.
•Do not recline the seat backrest more
than 30°.
•Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
•Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
•Hold the steering wheel with your arms
slightly bent.
•Bend your legs slightly so that you can
press the pedals fully.
•Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS
WARNINGS
To minimize the risk of neck injury in
the event of a crash, the driver and
passenger occupants should not sit
in or operate the vehicle, until the head
restraint is placed in its proper position.
The driver should never adjust the head
restraint while the vehicle is in motion.
The adjustable head restraint is a
safety device. Whenever possible, it
should be installed and properly
adjusted when the seat is occupied. Failure
to adjust the head restraint properly could
reduce its effectiveness during certain
impacts.
Install the head restraint properly to
help minimize the risk of neck injury
in the event of a crash.
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Seats
Note: Adjust the seatback to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat and rear seat outboard head
restraints
E138642
Rear center head restraint
E198013
The head restraints consist of:
An energy absorbing head
restraint.
A
Two steel stems.B
Guide sleeve adjust and release
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Note: For the front head restraints, you may
need to use a key or similar object to release
the head restraint. Press the key into the
guide sleeve unlock and remove button to
release the head restraint.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints (If Equipped)
The front head restraints tilt for extra
comfort. To tilt the head restraint, do the
following:
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Seats
E144727
1. Adjust the seatback to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivoting it
forward again will then release it to the
rearward, un-tilted position.
MANUAL SEATS
WARNINGS
Do not adjust the driver seat or
seatback when your vehicle is
moving. Adjusting your seatback
while your vehicle is in motion may cause
loss of control of your vehicle.
Rock the seat backward and forward
after releasing the lever to make sure
that it is fully engaged.
The manual front seats may consist of:
E197725
A bar to move the seat backward
and forward.
A
A lever to adjust the height of the
seat.
B
A lever to adjust the angle of the
seatback.
C
POWER SEATS
WARNINGS
Do not adjust the driver seat or
seatback when your vehicle is
moving. Adjusting your seatback
while your vehicle is in motion may cause
loss of control of your vehicle.
Reclining the seatback can cause an
occupant to slide under the seat's
safety belt, resulting in severe
personal injuries in the event of a crash.
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Seats
E194195
Power Lumbar (If Equipped)
E187688
REAR SEATS
Folding the Seatback
Note: Before lowering the seatback(s),
remove the outboard head restraints. See
Head Restraints (page 99).
Note: Your vehicle may have split
seatbacks that must be folded individually.
E156656
2
11
1. Press the unlock buttons down.
2. Push the seatback forward.
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Seats
E165362
3. Stow the safety belt in the belt
stowage clip. This will prevent the
safety belt from getting caught in the
seat latch.
E184203
When raising the seatback(s), make sure
you hear the seat latch into place and that
no red portion is visible on the release
button on both sides.
Flip Up Seat Cushions (If Equipped)
WARNING
Before returning the seatback to its
original position, make sure that
cargo or any objects are not trapped
behind the seatback. Make sure that the
safety belt is not laying on the seat latch.
After returning the seatback to its original
position, pull on the seatback to make sure
that it has fully latched. An unlatched seat
may become dangerous in the event of a
sudden stop or crash.
E184204
For additional cargo space, flip the seat
cushions up before folding the seatback.
This feature is only available on vehicles
with a split folding seatback.
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Seats
HEATED SEATS
WARNING
People who are unable to feel pain
to their skin because of advanced
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
Do not do the following:
•Place heavy objects on the seat.
•Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
•Operate the heated seats unless the
vehicle is powered to Ready to Drive.
Doing so can deplete the 12-volt
battery.
E146941
Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
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Seats
12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar
lighter can cause damage not covered by
the vehicle warranty, and can result in fire
or serious injury.
Do not use a power point for
operating a cigar lighter. Incorrect
use of the power points can cause
damage not covered by the vehicle
warranty, and can result in fire or serious
injury.
Note: After starting your vehicle, you can
use the socket to power 12-volt appliances
with a maximum current rating of 15 amps.
After you switch your vehicle off, the power
supply works only for a maximum of 11
minutes.
Note: Do not insert objects other than an
accessory plug into the power point. This
damages the outlet and can blow the fuse.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watt or a
fuse may blow.
Note: Incorrect use of the power point can
cause damage not covered by your
warranty.
Note: Always keep the power point caps
closed when not in use.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
•Do not use the power point longer than
necessary after switching the vehicle
off.
•Do not leave devices plugged in
overnight or when your vehicle is in park
(P) for extended periods.
Location
You may find power points in the following
locations:
•On the center console.
•In the center console.
•In the cargo area.
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Auxiliary Power Points
CENTER CONSOLE
Stow items in the cupholder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:
E188648
Cupholder with grips and height
adjuster. To use, flip the
removable inset piece.
A
Storage compartment with
auxiliary power point and media
hub.
B
Parking aid and cardholder.C
Auxiliary power point.D
USB port.E
OVERHEAD CONSOLE
E131605
Press near the rear edge of the door to
open it.
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Storage Compartments
STARTING THE ELECTRIC
MOTOR
Keyless Starting
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid passive key must be located
inside your vehicle to switch the power on
and start your vehicle.
Note: Passive keys left inside your vehicle
when locked are disabled. A message may
appear in the information display indicating
that there is no key detected when you try
to start your vehicle. Press the unlock
button on the remote control to enable it,
and then start your vehicle.
Power Modes
E166822
The keyless starting system has three
modes:
•Off: Turns the power off. Without
applying the brake pedal, press and
release the power button once when
your vehicle is in the on mode, or when
your vehicle is on but not moving.
•On: All electrical circuits are
operational and the warning lamps and
indicators illuminate. Without applying
the brake pedal, press and release the
power button once from off mode.
•Start: Starts your vehicle. Press the
brake pedal, and then press the power
button for a couple of seconds. The
green ready to drive indicator lamp
illuminates in the instrument cluster
when your vehicle is ready to drive.
Starting Your Vehicle
Before starting your vehicle, check the
following:
•Make sure all the occupants have
fastened their safety belts.
•Make sure the headlamps and
electrical accessories are off.
•Make sure the parking brake is on.
•Make sure the gearshift lever is in park
(P).
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the power button.
Note: You will not hear any engine noise.
The system does not function if:
•The passive key frequencies are
jammed.
•The key battery has no charge.
If you are unable to start your vehicle,
follow the steps below.
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Starting and Stopping the Electric Motor
E184385
2
1
1. Open the floor console storage
compartment lid.
2. Remove the tray.
E184386
3
3. Place the key flat on the symbol at the
bottom of the floor console storage
compartment.
4. With the key in this position, press the
brake pedal, then press the power
button to switch the power on and
start your vehicle.
Fast Restart
The fast restart feature allows you to
restart your vehicle within 10 seconds of
switching it off, even if it does not detect
a valid passive key.
Within 10 seconds of switching your vehicle
off, press the brake pedal and press the
power button. After 10 seconds, you can
no longer start your vehicle if it does not
detect a valid passive key.
Once your vehicle has started, it remains
on until you press the power button, even
if it does not detect a valid passive key. If
you open and close a door while your
vehicle is on, the system searches for a
valid passive key. You cannot start your
vehicle if the system does not detect a
valid passive key within 10 seconds.
SWITCHING OFF THE
ELECTRIC MOTOR
WARNING
Switching off the electric motor
when your vehicle is still moving will
result in a loss of brake and steering
assistance. The steering will not lock, but
higher effort will be required. With the
ignition switched off some electrical
circuits, warning lamps and indicators may
also be off. Failure to follow this warning
could result in serious personal injury or
death.
When your vehicle is not moving and the
electric motor is on or the power is in
accessory mode, press and release the
power button without pressing the brake
pedal. This will shut off the electric motor
and all electrical accessories.
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Starting and Stopping the Electric Motor
When your vehicle is moving, press the
power button three times within two
seconds or press and hold for at least one
second. Move the transmission selector
lever to position N and use the brakes to
bring your vehicle to a safe stop. When your
vehicle has come to a complete stop,
move the transmission selector lever to
position P.
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Starting and Stopping the Electric Motor
GENERAL INFORMATION
WARNINGS
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death.
Your vehicle consists of various high
voltage components and wiring. All
high voltage cables are labeled and
covered with a solid orange covering or
orange striped tape. Do not touch these
components. Failure to follow this warning
could result in serious personal injury or
death.
The high voltage battery system is a high
voltage, lightweight lithium-ion battery
which has two individual packs. One pack
is located in the rear cargo area behind the
second row seats, the other is located
underneath the vehicle. The high voltage
battery system uses an advanced active
liquid heating and cooling system to
regulate high voltage battery temperature
and help maximize the life of the high
voltage battery.
Note: The high voltage battery does not
require regular service maintenance.
Note: The high voltage battery will
experience gradual capacity loss with time
and usage. This is normal.
CHARGING THE HIGH
VOLTAGE BATTERY
WARNINGS
Do not use the 120 volt convenience
cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter.
In Canada, do not use the 120 volt
convenience cord in commercial
garages.
WARNINGS
This equipment has arcing or
sparking parts. Do not expose to
flammable vapors. Position this
equipment at least 18 in (450 mm) above
the floor.
Do not allow charging equipment to
be immersed in water or liquids.
Failure to follow this warning could
result in fire, serious personal injury or
death.
Do not attempt to open the charging
equipment. Failure to follow this
instruction could result in personal
injury, death or property damage.
Do not use the charging equipment
if it is faulty or has been damaged.
Failure to follow this instruction
could result in personal injury, death or
property damage.
Install charging equipment in
compliance with local regulations.
Failure to follow this warning could
result in fire, serious personal injury or
death.
The AC wall plug must fit firmly into
the AC outlet. If the connection feels
loose, worn or the AC outlet is
damaged, please have a qualified
electrician replace the AC outlet. Using a
convenience cord with a worn outlet may
cause burns, property damage and
increase the risk of electric shock.
Note: Find the nearest charging stations by
using the MyFord Mobile app.
AC Charging
Charging Equipment
Your vehicle is equipped with a standard
120 volt convenience cord. Lift the load
floor carpet in the rear of your vehicle to
access the 120 volt convenience cord.
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High Voltage Battery
Note: The 120 volt convenience cord allows
you to charge the high voltage battery using
a standard 120 volt household outlet.
Charging with a 120 VAC outlet takes
approximately 30 hours to completely
charge an empty battery.
We recommend upgrading to the optional
240 volt charging station for faster more
efficient charging. Charging with a 240 VAC
takes approximately 5 hours 30 minutes
to completely charge an empty battery.
Note: Exact charge time will depend on
ambient temperatures.
Note: The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15–20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
Note: If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation.
Make sure that the 120 volt convenience
cord is completely unwound before
charging.
Always plug the cord into the AC outlet
before connecting the charging coupler
into the charge port on your vehicle.
120 Volt Convenience Cord
E197446
A
B
C
D
Power.A
Check outlet.B
Fault.C
Vehicle.D
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. If the POWER indicator light is off after plugging in
the convenience cord, use a different outlet.
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High Voltage Battery
StatusConvenience Cord LED Indicators
VehicleFaultCheck
Outlet
The convenience cord is not connected to your
vehicle.
OffOffOff
The convenience cord is connected, but your
vehicle is not charging.
OnOffOff
Your vehicle is charging.FlashingOffOff
Ground Fault Circuit Interrupter (GFCI) fault
detected.
OffFlashingOff
The convenience cord is retrying to charge.
Ground Fault Circuit Interrupter (GFCI) fault
detected.
OffOnOff
The convenience cord has exhausted its retry
attempts. Your vehicle is not charging, or there is
an internal fault in the charging equipment.
The convenience cord detected a high temper-
ature at the AC plug and is waiting for the AC plug
to return to a normal operating temperature. 1
OffOffFlashing
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to
a normal operating temperature. Your vehicle is
ready to charge at a reduced current.1
OnOffFlashing
The convenience cord detected a high temper-
ature at the AC plug. The AC plug has returned to
a normal operating temperature. Your vehicle is
charging at a reduced current.1
FlashingOffFlashing
The convenience cord detected a high temper-
ature at the AC plug. Your vehicle is not charging.
The convenience cord has exhausted its retry
attempts.1
OffOnFlashing
1 Have the outlet checked by a qualified electrician and make sure the AC plug fits firmly
into the outlet. Contact an authorized EV certified dealer if problem persists.
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High Voltage Battery
Your vehicle is equipped with a standard
DC charge feature. You can charge your
vehicle using SAEJ1772 compatible
charging stations. Charging to 80% takes
approximately 33 minutes, or to 75 miles
range in 30 minutes.
Note: If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at www.owner.ford.com
Connecting the Charging Coupler
A
B
E243055
AC charge port.A
Charge indicator.B
The charge indicator displays the state of
charge in 25 percent increments.
1. Shift into park (P), apply the parking
brake and turn the vehicle off.
2. Open the charge port door.
Note: To open the charge port door, press
the center rear edge of the charge port door
and then release.
3. Fully open the charge port door until it
engages.
4. Connect your vehicle to the charging
system.
Note: The charge indicator flashes to
confirm you have fully engaged the charging
coupler.
Charging
1. If using a 240 volt charging station,
follow the instructions on the charge
station to begin the charging process.
The charge indicator shows the progress
of the charge. Starting at the bottom, the
four lights will either flash to indicate
charging in progress or remain illuminated
to indicate charge level. When all four
lights illuminate, charging is complete. The
charge indicator will turn off one minute
after reaching a full charge.
Locking the AC Charging Coupler
To lock the charging coupler, you need a
padlock or a combination lock with a
shackle diameter of 0.2 in (5 mm) or less.
The straight portion of the shackle must
be 1.0 in (25 mm) or longer.
E258257
1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
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High Voltage Battery
Waiting to Charge
You can personalize the charge settings.
See Charging the High Voltage Battery
(page 110). When you select Value Charge,
the vehicle may delay charging to take
advantage of off-peak electricity rates. The
vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge, the charge
indicator will show the current state of
charge of the high voltage battery.
When all four lights are off the charge level
is between 0 and 25 percent.
Note: When the vehicle is waiting to charge,
the charge indicator will turn off one minute
after displaying the current state of charge.
When the vehicle automatically begins
charging, the charge indicator will turn on
and indicate the progress of the charge.
Note: If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire charge indicator will
flash continuously for one minute and then
turn off. If this happens, unplug the charging
coupler and then plug it back into the charge
port. If the problem persists, contact an
authorized dealer.
Disconnecting the Charging Coupler
1. Press and hold the button on the
charging coupler and disconnect from
the charging port.
Note: Do not pull the wall plug from the
wall while the vehicle is charging. Doing so
may damage the outlet and the cord.
2. Close the charge port door.
Note: To close the charge port door, press
the center rear edge of the charge port door
and then release.
Convenience Charging and MyFord
Mobile
Use the MyFord Mobile app to set up the
charging convenience features. Visit
myfordmobile.com for more complete
information and to set up your MyFord
Mobile account.
Your vehicle has the following features to
improve your charging experience.
Value Charge
The vehicle schedules charging at the
lowest available utility rates. Contact your
utility company to see what rates are
available.
Charge Now
Fully charge your vehicle at the quickest
rate. The vehicle starts charging
immediately after you connect the
charging plug into the vehicle.
My GO Time
Setting My GO Times through the MyFord
Mobile application allows you to set
charging schedules and cabin
preconditioning settings so your vehicle is
ready to drive when you are. By setting a
My GO Time the vehicles charge can be
completed before your next set drive time.
A calendar view allows you to program two
My GO Times per day for each of the seven
days of the week. Remember, your vehicle
must be plugged in for My GO Time to
work.
Cabin Preconditioning
Get the most miles out of every charge by
preconditioning your vehicle while it’s still
plugged in and charging. Use your smart
phone to set the cabin temperature and
departure time before you leave so you use
energy from your home wall outlet instead
of your battery to heat or cool your vehicle.
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High Voltage Battery
DC Charging
Connecting the Charging Coupler
A
B
E245030
DC charge port.A
Charge indicator.B
The charge indicator displays the state of
charge in 25 percent increments.
Repeated use of this charging method
could have a long term effect on the
battery.
1. Shift into park (P), apply the parking
brake and turn the vehicle off.
2. Open the charge port door.
Note: To open the charge port door, press
the center rear edge of the charge port door
and then release.
3. Fully open the charge port door until it
engages.
E243056
4. Remove the charge port cover.
5. Connect your vehicle to the charging
system.
Note: The charge indicator flashes to
confirm you have fully engaged the charging
coupler.
Charging
The charge indicator shows the progress
of the charge. Starting at the bottom, the
four lights will either flash to indicate
charging in progress or remain illuminated
to indicate charge level. When all four
lights illuminate, charging is complete. The
charge indicator will turn off one minute
after reaching a full charge.
Note: Exact charge time will depend on
ambient temperatures.
Stop Charging
E242991
Press the charge unlock button
on the center console.
You can also press the charging system
stop button or touch the charge unlock
button in the touchscreen vehicle settings
menu.
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High Voltage Battery
Disconnecting the Charging Coupler
1. Press and hold the button on the
charging coupler and disconnect from
the charging port.
Note: Do not try to disconnect the charging
coupler with force. This could damage the
charging port and charging coupler.
Note: You cannot disconnect the charging
coupler until charging has been stopped or
completed.
2. Replace the charge port cover.
3. Close the charge port door.
Note: To close the charge port door, press
the center rear edge of the charge port door
and then release.
Overriding the Lock
If DC charging has stopped and you are still
unable to disconnect the charging coupler,
you must complete the following button
sequence within 10 seconds.
1. Press the charge unlock button on the
center console.
2. Touch the charge unlock button in the
touchscreen vehicle settings menu.
3. Press the charge unlock button on the
center console.
Note: A message requesting confirmation
that your vehicle is unplugged appears on
the instrument cluster. See Information
Messages (page 87).
4. Switch the power off, leave your
vehicle and close the door.
5. After one minute, press and hold the
button on the charging coupler and
disconnect from the charging port.
If the previous steps fail to unlock the
charging coupler, you may need to switch
the power off, then on, and off again and
wait another minute to allow the system
to reset.
If your first attempt was unsuccessful,
repeat steps 1 through 5.
If you are still unable to disconnect the
charging coupler, press the emergency
stop button on the charging system.
Note: For additional instructions, please
refer to information available from the
charging networks or the charging system
site.
Call the Ford Roadside Assistance at
1-800-241-3673 for US sold vehicles
traveling within the US or Canada and
1-800-665-2006 for Canadian sold
vehicles traveling with the US or Canada
for additional information.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
To reactivate your vehicle after either
event, perform the following steps:
1. Press the START/STOP button to
power off your vehicle.
2. Wait for your vehicle to fully shut down
and the instrument cluster to turn off.
Note: Your vehicle may take between 30
to 90 seconds to shut down.
3. Press the brake pedal and press the
START/STOP button.
4. If your vehicle is not powered after this
sequence, repeat steps 1 through 3 up
to two more times.
Note: During this process, your vehicle
detects if the electrical system is safe and
reactivates. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by pressing
the brake in combination with the
START/STOP button.
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High Voltage Battery
Note: In the event your vehicle does not
reactivate after the third power cycle,
contact an authorized dealer.
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High Voltage Battery
AUTOMATIC TRANSMISSION
Understanding the Positions of
Your Automatic Transmission
WARNING
Always set the parking brake fully
and make sure you shift the gearshift
lever to park (P). Switch the power
off and remove the key whenever you leave
your vehicle.
The single speed transmission is built
specifically to handle the high rotational
speed range of an electric motor.
Gearshift Lever Positions
E157387
ParkP
ReverseR
NeutralN
DriveD
LowL
Press the button on the gearshift lever to
change to each position.
The gearshift lever position appears in the
information display.
Park (P)
In this position, power is not transmitted
to the drive wheels and the transmission
is locked. You can start the electric motor
with the gearshift lever in this position.
Reverse (R)
With the gearshift lever in reverse (R), the
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
In this position, power is not transmitted
to the drive wheels but the transmission is
not locked. You can start the electric motor
with the gearshift lever in this position.
Drive (D)
The normal position for driving your vehicle.
The transmission operates in a single gear
built specifically to handle the electric
motor output.
Low (L)
Use this position for maximum motor
braking, for example when driving down a
steep hill. You can select this position at
any vehicle speed.
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When performing this procedure, you
will be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to performing this procedure.
Use wheel chocks if appropriate.
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Transmission
WARNINGS
If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer.
In the event of an electrical malfunction or
if the vehicle battery has no charge, use
the following procedure to shift the
gearshift lever from the park (P) position.
Apply the parking brake and switch the
power off before carrying out this
procedure.
E133128
13 2
1. Using a suitable tool, carefully pry off
and remove the passenger side access
cover.
2. Remove the retaining clip.
3. Remove the center console side panel.
E133129
4
Note: The lever is white.
4. Apply the brake pedal. Using a suitable
tool rotate the lever forward while
pulling the gearshift lever out of the
park (P) position and into the neutral
(N) position.
5. Install components in the reverse order
of removal.
Note: Contact an authorized dealer as soon
as possible if this procedure is used.
If Your Vehicle Gets Stuck In Mud
or Snow
If your vehicle is stuck in mud or snow, shift
between drive (D) and reverse (R) pressing
lightly on the accelerator pedal in each
gear. Stop between shifts in a steady
pattern to rock your vehicle.
Note: Do not rock your vehicle if the electric
motor is not at normal operating
temperature or damage to the transmission
may occur.
Note: Excessive rocking may eventually
cause a loss of power, as your vehicle
protects against overheating or damage.
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Transmission
GENERAL INFORMATION
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Note: Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 188).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, the brake lamps
could flash during heavy braking. Following
this, the hazard lights could also flash when
your vehicle comes to a stop.
Brake Over Accelerator
In the event that the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow your vehicle and reduce vehicle
power. If you experience this condition,
apply the brakes and bring your vehicle to
a safe stop. Move the transmission to park
(P), switch your vehicle off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have your
vehicle towed to the nearest authorized
dealer.
Brake Assist
Brake assist detects when you rapidly
brake by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations
Anti-Lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
It also momentarily illuminates when you
switch your vehicle on to confirm the lamp
is functional. If it does not illuminate when
you switch your vehicle on, or begins to
flash at any time, have the system checked
by an authorized dealer.
E138644
It illuminates when you engage
the parking brake and your
vehicle is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle immediately checked.
It also momentarily illuminates when you
switch your vehicle on to confirm the lamp
is functional. If it does not illuminate when
you switch your vehicle on, or begins to
flash at any time, have the system checked
by an authorized dealer.
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Brakes
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve the
range of your vehicle. The standard brake
system is designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When the accelerator pedal is released or
the brake pedal is applied, the brake
controller automatically detects the
amount of deceleration requested and
optimizes how much of the deceleration
will be produced by regenerative braking.
The remaining portion is generated by
standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
The anti-lock braking system does not
eliminate the risks when:
•You drive too closely to the vehicle in
front of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
PARKING BRAKE
WARNING
Always fully apply the parking brake
and make sure you shift into park (P).
Switch the ignition off and remove
the key whenever you leave your vehicle.
To apply the parking brake:
1. Firmly press the brake pedal.
2. Pull the parking brake lever upward to
its fullest extent.
Note: Do not press the release button when
pulling the parking brake lever upward.
Note: If you park your vehicle on a hill and
facing uphill, shift into park (P) and turn the
steering wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift into park (P) and turn
the steering wheel toward the curb.
To release the parking brake:
1. Firmly press the brake pedal.
2. Slightly pull the parking brake lever
upward.
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Brakes
3. Press the release button and push the
parking brake lever downward.
HILL START ASSIST
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) for automatic transmission or first gear
for manual transmission.
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death.
The system turns off if there is a
malfunction or if you excessively rev
the engine.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system activates, your vehicle
remains stationary on a slope for a few
seconds after you release the brake pedal.
This allows you time to move your foot
from the brake to the accelerator pedal.
The brakes release when the engine has
developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note: There is no warning lamp to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill.
2. The system activates if the sensors
detect that your vehicle is on a slope.
3. When you remove your foot from the
brake pedal, your vehicle remains on
the slope without rolling away for a few
seconds. This hold time increases if you
are in the process of driving off.
4. Pull away in the normal manner.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
The system turns on when you switch the
ignition on and you cannot switch the
system off.
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Brakes
PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when
accelerating on slippery or loose surfaces,
the system reduces engine power in order
to increase traction.
USING TRACTION CONTROL
WARNING
The stability and traction control
light illuminates steadily if the
system detects a failure. Make sure
you did not manually disable the traction
control system using the information
display controls or the switch. If the
stability control and traction control light
is still illuminating steadily, have the
system serviced by an authorized dealer
immediately. Operating your vehicle with
the traction control disabled could lead to
an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death.
The system automatically turns on each
time you switch the ignition on.
If your vehicle is stuck in mud or snow,
switching traction control off may be
beneficial as this allows the wheels to spin.
Note: When you switch traction control off,
stability control remains fully active.
Switching the System Off
When you switch the system off or on, a
message appears in the information
display showing system status.
You can switch the system off by either
using the information display controls or
the switch.
Using the Information Display
Controls
You can switch this feature off or on in the
information display. See General
Information (page 80).
Using a Switch (If Equipped)
Use the traction control switch on the
instrument panel to switch the system off
or on.
System Indicator Lights and
Messages
E138639
The stability and traction control
light:
•Temporarily illuminates on engine
start-up.
•Flashes when a driving condition
activates either of the systems.
•Illuminates if a problem occurs in either
of the systems.
E130458
The stability and traction control
off light temporarily illuminates
on engine start-up and stays on
when you switch the traction control
system off.
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Traction Control
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death.
Remember that even advanced
technology cannot defy the laws of
physics. It’s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN.
The system automatically turns on each
time you switch the ignition on.
If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•The stability and traction control light
illuminates steadily.
•The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
•The stability and traction control light
flashes.
•Your vehicle slows down.
•Reduced engine power.
•A vibration in the brake pedal.
•The brake pedal is stiffer than usual.
•If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Traction Control
The system enhances your vehicle’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See
Using Traction Control (page 123).
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Stability Control
E72903
AA
A
B
B
B
B
Vehicle without stability control
skidding off its intended route.
A
Vehicle with stability control
maintaining control on a slippery
surface.
B
USING STABILITY CONTROL
The system automatically turns on each
time you switch the ignition on.
You cannot switch the stability control
system off, but when you shift into reverse
(R), the system deactivates.
You can switch the traction control system
off or on. See Using Traction Control
(page 123).
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Stability Control
PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
The system may not detect objects
with surfaces that absorb reflection.
Always drive with due care and
attention. Failure to take care may result
in a crash.
Traffic control systems, inclement
weather, air brakes, external motors
and fans may affect the correct
operation of the sensing system.This may
cause reduced performance or false alerts.
The system may not detect small or
moving objects, particularly those
close to the ground.
Note: If your vehicle is equipped with
MyKey™, the sensing system cannot be
turned off when a MyKey™ is present. See
Principle of Operation (page 48).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alerts.
Note: Certain add-on devices installed
around the bumper or fascia may create
false alerts. For example, large trailer
hitches, bike or surfboard racks, license plate
brackets, bumper covers or any other device
that may block the normal detection zone
of the system. Remove the add-on device
to prevent false alerts.
Note: When a trailer is connected to your
vehicle, the rear parking aid may detect the
trailer and therefore provide an alert. Disable
the rear parking aid when a trailer is
connected to prevent the alert.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on.
The system can be switched off through
the information display menu or from the
pop-up message that appears once you
shift the transmission into reverse (R). See
General Information (page 80).
If a fault is present in the system, a warning
message appears in the information
display. See Information Messages
(page 87).
REAR PARKING AID
The rear sensors are only active when the
transmission is in reverse (R). As your
vehicle moves closer to the obstacle, the
rate of the audible warning increases.
When the obstacle is less than 12 in
(30 cm) away, the warning sounds
continuously. If the system detects a
stationary or receding object farther than
12 in (30 cm) from the corners of the
bumper, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning sounds
again.
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Parking Aids
E130178
Coverage area of up to 6 ft (1.8 m) from
the rear bumper. There may be decreased
coverage area at the outer corners of the
bumper.
The system detects certain objects while
the transmission is in reverse (R) :
•Your vehicle is moving toward a
stationary object at a speed of 3 mph
(5 km/h) or less.
•Your vehicle is not moving, but a
moving object is approaching the rear
of your vehicle at a speed of 3 mph
(5 km/h) or less.
•Your vehicle is moving at a speed of
less than 3 mph (5 km/h) and a moving
object is approaching the rear of your
vehicle at a speed of less than 3 mph
(5 km/h).
The system provides audio warnings only
when your vehicle is moving or when your
vehicle is stationary and the detected
obstacle is less than 12 in (30 cm) away
from the bumper.
Obstacle Distance Indicator (If
Equipped)
The system provides obstacle distance
indication through the information display.
The distance indicator displays when the
transmission is in reverse (R).
The indicator displays:
•As the distance to the obstacle
decreases the indicator blocks
illuminate and move towards the
vehicle icon.
•If there is no obstacle detected, the
distance indicator blocks are grayed
out.
REAR VIEW CAMERA (If Equipped)
WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage.
Objects that are close to either
corner of the bumper or under the
bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
Reverse your vehicle slowly. Failure
to follow this instruction could result
in the loss of control of your vehicle,
personal injury or death.
Use caution when the liftgate is ajar.
If the liftgate is ajar, the camera will
be out of position and the video
image may be incorrect. All guidelines
disappear when the liftgate is ajar. Failure
to follow this instruction could result in
personal injury.
Use caution when turning camera
features on or off when the
transmission is not in park (P). Make
sure your vehicle is not moving.
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Parking Aids
The rear view camera system provides a
video image of the area behind your
vehicle.
During operation, lines appear in the
display which represent your vehicle’s path
and proximity to objects behind your
vehicle.
E147796
The camera is on the liftgate.
Using the Rear View Camera
System
The rear view camera system displays
what is behind your vehicle when you place
the transmission in reverse (R).
The system uses three types of guides to
help you see what is behind your vehicle:
•Active guidelines: Show the intended
path of your vehicle when reversing.
•Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another
object behind you.
•Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).
Note: If the image comes on while the
transmission is not in reverse (R), have the
system checked as soon as possible.
Note: When towing, the camera only sees
what is being towed behind your vehicle.
This might not provide adequate coverage
as it usually provides in normal operation
and some objects might not be seen. In
some vehicles, the guidelines may disappear
once the trailer tow connector is engaged.
Note: The camera may not operate
correctly under the following conditions:
•Nighttime or dark areas if one or both
reverse lamps are not operating.
•The camera's view is obstructed by
mud, water or debris. Clean the lens
with a soft, lint-free cloth and
non-abrasive cleaner.
•The rear of your vehicle is hit or
damaged, causing the camera to
become misaligned.
Access the rear view camera system
settings through the information display.
See General Information (page 80).
After changing a system setting, the
display screen shows a preview of the
selected features.
Camera Guidelines
Note: Dynamic guidelines are only available
when the transmission is in reverse (R).
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Parking Aids
A B C D
F
E
E142436
Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
Fixed guideline: Yellow zoneD
Fixed guideline: Red zoneE
Rear bumperF
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If the steering
wheel position is changed while reversing,
your vehicle might deviate from the original
intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines are not
shown when the steering wheel position
is straight.
Always use caution while reversing.
Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
exterior mirrors and rear view mirror to get
better coverage on both sides and rear of
your vehicle.
Manual Zoom
WARNING
When manual zoom is on, the full
area behind your vehicle may not
show. Be aware of your surroundings
when using the manual zoom feature.
Note: Manual zoom is only available when
the transmission is in reverse (R).
Note: When manual zoom is enabled, only
the centerline is shown.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R). When the transmission is shifted out
of reverse (R), the feature automatically
turns off and must be reset when it is used
again.
Selectable settings for this feature are +
and -. The default setting for the manual
zoom is OFF.
Rear Camera Delay (If Equipped)
When you shift the transmission out of
reverse (R) and into any gear while the rear
camera delay is active, the camera image
displays until:
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Parking Aids
•Your vehicle speed sufficiently
increases.
•You shift your vehicle into park (P).
Selectable settings for this feature are ON
and OFF. The default setting for the rear
camera delay is OFF.
Enhanced Park Aids
Note: The reverse sensing system is not
effective at speeds above 6 mph (10 km/h)
and may not detect certain angular or
moving objects.
When the sensing system detects an
object, it displays red, yellow and green
highlights at the top of the image. The alert
highlights all objects detected.
Selectable settings for this feature are ON
and OFF.
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Parking Aids
PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL
WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death.
When you are going downhill, your
vehicle speed may increase above
the set speed. The system will not
apply the brakes. Failure to follow this
warning could result in serious personal
injury or death.
E142437
The cruise controls are on the steering
wheel.
Switching Cruise Control On
Press and release ON.
E71340
The indicator displays in the
instrument cluster.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release SET+.
3. Take your foot off the accelerator
pedal.
Note: The indicator will change color.
Note: Cruise control will disengage if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill.
Changing the Set Speed
•Press the accelerator or brake pedal
until you reach the desired speed. Press
and release SET+.
•Press and hold SET+ or SET-. Release
the control when you reach the desired
speed.
•Press and release SET+ or SET-. The
set speed will change in approximately
3 mph (5 km/h) increments.
Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.
Canceling the Set Speed
Press and release CAN or tap the brake
pedal. You will not erase the set speed.
Resuming the Set Speed
Press and release RES.
Switching Cruise Control Off
Press and release OFF when the system
is in stand by mode or switch the ignition
off.
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Cruise Control
Note: You erase the set speed when you
switch the system off.
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Cruise Control
STEERING
Electric Power Steering
WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system. If
a fault is detected, a message displays in
the information display. Stop your vehicle
as soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer.
If the system detects an error, you
may not feel a difference in the
steering, however a serious condition
may exist. Obtain immediate service from
an authorized dealer, failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspension
components.
•Loose or worn steering components.
•Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Driving Aids
REAR UNDER FLOOR
STORAGE
Cargo Management System
E188928
The system is located in the floor of the
cargo area. Lift the handle to open.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.
Tire and Loading Label Information
Example:
E198719
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Load Carrying
Payload
E143816
PAYLOAD
Payload is the combined weight
of cargo and passengers that your
vehicle is carrying. The maximum
payload for your vehicle appears
on the Tire and Loading label. The
label is either on the B-pillar or the
edge of the driver door. Vehicles
exported outside the US and
Canada may not have a tire and
loading label. Look for “The
combined weight of occupants
and cargo should never exceed
XXX kg OR XXX lb” for maximum
payload. The payload listed on the
Tire and Loading Information label
is the maximum payload for your
vehicle as built by the assembly
plant. If you install any additional
equipment on your vehicle, you
must determine the new payload.
Subtract the weight of the
equipment from the payload listed
on the Tire and Loading label.
When towing, trailer tongue
weight or king pin weight is also
part of payload.
WARNING
The appropriate loading
capacity of your vehicle can
be limited either by volume
capacity (how much space is
available) or by payload capacity
(how much weight the vehicle
should carry). Once you have
reached the maximum payload of
your vehicle, do not add more
cargo, even if there is space
available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.
GAWR (Gross Axle Weight
Rating)
GAWR is the maximum allowable
weight that a single axle (front or
rear) can carry. These numbers
are on the Safety Compliance
Certification label. The label is
located on the door hinge pillar,
door-latch post, or the door edge
that meets the door-latch post,
next to the driver seating position.
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Load Carrying
The total load on each axle must
never exceed its Gross Axle
Weight Rating.
GVWR (Gross Vehicle Weight
Rating)
GVWR is the maximum allowable
weight of the fully loaded vehicle.
This includes all options,
equipment, passengers and cargo.
It appears on the Safety
Compliance Certification label.
The label is located on the door
hinge pillar, door-latch post, or the
door edge that meets the
door-latch post, next to the driver
seating position.
The gross vehicle weight must
never exceed the Gross Vehicle
Weight Rating.
Safety Compliance Certification Label
Example:
E198828
WARNING
Exceeding the Safety
Compliance Certification
label vehicle weight limits can
adversely affect the performance
and handling of your vehicle,
cause vehicle damage and can
result in the loss of control of your
vehicle, serious personal injury or
death.
Maximum Loaded Trailer
Weight
Maximum loaded trailer weight is
the highest possible weight of a
fully loaded trailer the vehicle can
tow. Consult an authorized dealer
(or the RV and Trailer Towing
Guide available at an authorized
dealer) for more detailed
information.
GCWR (Gross Combined
Weight Rating)
GCWR is the maximum allowable
weight of the vehicle and the
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated
for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
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Load Carrying
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
exceed the Gross Vehicle Weight
Rating of the towing vehicle.
The gross combined weight must
never exceed the Gross Combined
Weight Rating.
Note: For trailer towing
information refer to the RV and
Trailer Towing Guide available at
an authorized dealer.
WARNINGS
Do not exceed the GVWR or
the GAWR specified on the
certification label.
Do not use replacement tires
with lower load carrying
capacities than the original tires
because they may lower your
vehicle's GVWR and GAWR
limitations. Replacement tires
with a higher limit than the original
tires do not increase the GVWR
and GAWR limitations.
Exceeding any vehicle weight
rating can adversely affect
the performance and handling of
your vehicle, cause vehicle
damage and can result in the loss
of control of your vehicle, serious
personal injury or death.
Steps for determining the
correct load limit:
1. Locate the statement "The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lb." on your
vehicle’s placard.
2. Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3. Subtract the combined weight
of the driver and passengers
from XXX kg or XXX lb.
4. The resulting figure equals the
available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will
be five 150 lb. passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer
will be transferred to your
vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
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Load Carrying
Helpful examples for calculating
the available amount of cargo
and luggage load capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You decide
to go golfing. Is there enough load
capacity to carry you, four of your
friends and all the golf bags? You
and four friends average 220
pounds (99 kilograms) each and
the golf bags weigh approximately
30 pounds (13.5 kilograms) each.
The calculation would be: 1400 -
(5 x 220) - (5 x 30) = 1400 - 1100
- 150 = 150 pounds. Yes, you have
enough load capacity in your
vehicle to transport four friends
and your golf bags. In metric units,
the calculation would be: 635
kilograms - (5 x 99 kilograms) -
(5 x 13.5 kilograms) = 635 - 495 -
67.5 = 72.5 kilograms.
Suppose your vehicle has a
1400-pound (635-kilogram) cargo
and luggage capacity. You and
one of your friends decide to pick
up cement from the local home
improvement store to finish that
patio you have been planning for
the past two years. Measuring the
inside of the vehicle with the rear
seat folded down, you have room
for twelve 100-pound
(45-kilogram) bags of cement. Do
you have enough load capacity to
transport the cement to your
home? If you and your friend each
weigh 220 pounds (99 kilograms),
the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440
- 1200 = - 240 pounds. No, you do
not have enough cargo capacity
to carry that much weight. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) =
635 - 198 - 540 = -103 kilograms.
You will need to reduce the load
weight by at least 240 pounds
(104 kilograms). If you remove
three 100-pound (45-kilogram)
cement bags, then the load
calculation would be:1400 - (2 x
220) - (9 x 100) = 1400 - 440 -
900 = 60 pounds. Now you have
the load capacity to transport the
cement and your friend home. In
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) =
635 - 198 - 405 = 32 kilograms.
The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
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Load Carrying
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
When loading the roof racks,
we recommend you evenly
distribute the load, as well as
maintain a low center of gravity.
Loaded vehicles, with higher
centers of gravity, may handle
differently than unloaded vehicles.
Take extra precautions, such as
slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.
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Load Carrying
TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing. Never tow
a trailer with your vehicle.
TRANSPORTING THE VEHICLE
E143886
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note: You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed.
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Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•Tow only in the forward direction.
•The transmission in neutral (N). If you
cannot move the transmission into
neutral (N), you may need to override
it. See Automatic Transmission
(page 118).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four wheels off
the ground, for example when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.
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Towing
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid hard accelerations and driving too
fast during the first 1,000 mi (1,600 km).
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below -13°F (-25°C).
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle.
E176360
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•Lightly press the brake pedal to dry the
brakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS
WARNINGS
Use a floor mat designed to fit the
footwell of your vehicle that does not
obstruct the pedal area. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Pedals that cannot move freely can
cause loss of vehicle control and
increase the risk of serious personal
injury.
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Driving Hints
WARNINGS
Secure the floor mat to both
retention devices so that it cannot
slip out of position and interfere with
the pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.
Do not place additional floor mats
or any other covering on top of the
original floor mats. This could result
in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.
Always make sure that objects
cannot fall into the driver foot well
while your vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control.
E142666
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note: Regularly check the floor mats to
make sure they are secure.
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Driving Hints
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement
cost is the customer's responsibility).
•Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
•Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
•Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
•Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Roadside Emergencies
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note: If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle.
The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
•Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
•Press the button again to turn them
off.
JUMP STARTING THE VEHICLE
WARNINGS
Connect batteries with only the same
nominal voltage. Failure to follow
this warning could result in serious
personal injury.
Always use booster cables with
insulated clamps and adequate size
cable. Failure to follow this warning
could result in serious personal injury.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. You
must tow your vehicle to an authorized
dealer if the high voltage battery does not
accept a regular charge.
Note: Do not attempt to push start your
vehicle. You may cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system.
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Roadside Emergencies
To Connect the Booster Cables
A
B
CD
E102925
Vehicle with low charge batteryA
Booster battery vehicleB
Positive connection cableC
Negative connection cableD
WARNINGS
Do not connect directly to the
negative (–) terminal of the battery
with low charge. A spark may cause
an explosion of the gases that surround
the battery or a surge within the battery.
Make sure that the cables are clear
of any moving parts. Failure to follow
this warning could result in serious
personal injury or death.
1. Position the vehicles so that they do
not touch one another.
2. Switch off the electric motor and any
electrical equipment.
3. Connect the positive (+) terminal of
vehicle B with the positive (+) terminal
of vehicle A (cable C). Battery positions
may vary.
E152134
4. Connect the negative (-) terminal of
vehicle B to the ground connection of
vehicle A (cable D).
To Start Your Vehicle
1. Run the engine of vehicle B at a
moderately high speed.
2. Move the transmission selector lever
of vehicle A to position P.
3. Switch on the ready to drive mode. See
Starting the Electric Motor (page
107).
4. Run both vehicles for a minimum of
three minutes before disconnecting the
cables.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
Disconnect the cables in the reverse order.
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Roadside Emergencies
COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric
Vehicles Equipped With High
Voltage Batteries
(Vehicle Owner/Operator/General
Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving
an electric vehicle (EV) or
hybrid-electric vehicle (HEV):
•Always assume the high-voltage
battery and associated components
are energized and fully charged.
•Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
•Venting/off-gassing high-voltage
battery vapors are potentially toxic and
flammable.
•Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire.
Vehicle Information and General
Safety Practices
•Know the make and model of your
vehicle.
•Review the owner’s manual and
become familiar with your vehicle’s
safety information and recommended
safety practices.
•Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
•Move your car to a safe, nearby
location and remain on the scene.
•Roll down the windows before shutting
your vehicle off.
•Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle.
Always
•Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
•Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
•Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
•When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
•Exit the vehicle immediately.
•Advise 911 that an electric or
hybrid-electric vehicle is involved.
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Roadside Emergencies
•As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
•Remain a safe distance from the
vehicle and try to stay clear of the
smoke.
•Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
•Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15
meters) of any structure or vehicle.
•Make sure that passenger and cargo
compartments remain ventilated (i.e.
open window, door or trunk).
•For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
•For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
•Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•You press the hazard control button.
•You press the panic button on the
remote entry transmitter (if equipped).
•Your vehicle runs out of power.
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Roadside Emergencies
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
•U.S. dealer locator by Dealer Name,
City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
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Customer Assistance
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•Vehicle Identification Number.
•Your telephone number (home and
business).
•The name of the authorized dealer and
city where located.
•The vehicle’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair
of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Customer Assistance
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Customer Assistance
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico , Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance
E-mailFaxPhone
Customer Relation-
ship Center
apemcrc@ford.comN/AN/AAsia Pacific
expcac@ford.com-+1 313 594 4857
Caribbean and
Central America
menacac@ford.com971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
prcac@ford.comN/A+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.comN/A+1-313-594-4857Sub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A+63-2-717-6410South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Customer Assistance
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
E142557
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
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Customer Assistance
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance
FUSE BOX LOCATIONS
Engine Compartment Fuse Box
This fuse box is located in the engine
compartment See Under Hood Overview
(page 171).
Passenger Compartment Fuse Box
E130170
E130171
1. Pinch the retaining clips to release the
cover.
2. Lower the fuse box cover and pull it
toward you.
Install in the reverse order.
Luggage Compartment Fuse Box
E135337
FUSE SPECIFICATION CHART
Pre-fuse Box
Your vehicle has a pre-fuse box located in
the electric motor compartment on the
front of the 12 volt battery box. It is
connected to the 12 volt battery positive
terminal. This fuse box contains several
high current fuses. If replacement of these
high current fuses is required, contact an
authorized dealer.
Protected ComponentFuse RatingFuse Number
Electronic power assist steering.80AF1
DC/DC converter.150AF2
Power distribution box.100AF3
Body control module (KL30A supply).50AF4
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Fuses
Protected ComponentFuse RatingFuse Number
High voltage battery coolant element one and two.70AF5
Load compartment fuse box.70AF6
Not used.-F7
Electric fan control module.50AF8
Body control module (KL30B supply).50AF9
High voltage battery coolant element three.40AF10
Electric Motor Compartment Fuse
Box
WARNING
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.
Always disconnect the battery before
servicing high current fuses.
This fuse box contains several high current
fuses that protect your vehicle's main
electrical systems from overloads.
If the 12 volt battery is disconnected and
reconnected, some features need to be
reset.
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Fuses
E129925
Lift the release lever at the rear of the cover
to remove it.
Protected ComponentFuse RatingFuse Number
Anti-lock brake system.
40A**
F7 Stability control (KL30V).
Anti-lock brake system.
30A**
F8 Stability control (KL30P).
Not used.-F9
Blower motor module.
40A**
F10
Brake vacuum pump relay.
40A**
F11
Electric motor control relay.
40A**
F12
Battery charging control module.
40A**
F13
Coolant heater one.
40A**
F14
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Fuses
Protected ComponentFuse RatingFuse Number
Body control module (KL30C supply).
30A**
F15
Coolant heater two.
40A**
F16
Not used.-F17
Windshield wiper.
20A**
F18
Anti-lock brake system.
5A*
F19 Stability control (KL15).
Horn.
15A*
F20
Stop lamp switch.
5A*
F21
Battery monitoring system.
15A*
F22
Relay coils.
5A*
F23
Lighting control switch module.
5A*
F24
Not used.-F25
Powertrain control module.
10A*
F26
Charge port light ring.
15A*
F27
Vacuum pump monitor.
5A*
F28
Not used.-F29
Transmission control module (12V supply).
5A*
F30
Smart data link/on-board diagnostic connector.
10A*
F31
Coolant valve.
10A*
F32 Air conditioning solenoid.
Chiller solenoid.
Powertrain control module.
10A*
F33 A/C compressor PSR feedback.
High voltage battery.
15A*
F34
Electric vehicle communication controller.5A*F35
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Fuses
Protected ComponentFuse RatingFuse Number
Coolant pump.
20A*
F36
Vehicle audible signal for pedestrians.
5A*
F37
Powertrain control module (KL15 supply).
15A*
F38
Not used.-F39
Electronic power assist steering.
5A*
F40
Body control module (KL15 supply).
20A*
F41
Rear wiper motor.
15A*
F42
Daytime running light.
15A*
F43
Not used.-F44
Not used.-F45
Not used.-F46
Not used.-F47
Mechanical relay coil.
5A*
F48
*Mini fuses
**Cartridge fuses
Protected ComponentRelay Number
Not used.R1
Horn.R2
Not used.R3
High voltage battery.
R4 Engine control module (contactor sense).
Not used.R5
Not used.R6
Coolant heater element three.R7
Coolant heater element one and two.R8
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Fuses
Protected ComponentRelay Number
Not used.R9
Brake vacuum pump.R10
Not used.R11
Electronic fan control module.R12
Blower motor.R13
Electric motor control.R14
Brake vacuum pump mechanical relay.R15
Ignition.R16
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Fuses
Passenger Compartment Fuse Box
E129926
Protected ComponentFuse RatingFuse Number
Not used (spare).20AF56
Not used.-F57
Not used.-F58
Not used (spare).5AF59
Interior lamp.
10AF60 Driver door switch pack.
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Fuses
Protected ComponentFuse RatingFuse Number
Glove compartment lamp.
Ambient lighting lamp.
Front cigar lighter socket.
20AF61 Rear auxiliary power points.
Not used (spare).5AF62
Not used.-F63
Not used.-F64
Luggage compartment lid release.10AF65
Not used (spare).20AF66
Global positioning sensor.
7.5AF67 SYNC module.
Not used.-F68
Instrument panel cluster.5AF69
Not used (spare).20AF70
Air conditioning.7.5AF71
Steering wheel control module.7.5AF72
Smart data link module.7.5AF73
High beam headlamp.15AF74
Not used (spare).15AF75
Reversing lamp.10AF76
Washer pump.20AF77
Push button ignition switch.
5AF78 Keyless vehicle module (supply).
Audio unit.
15AF79 Hazard flasher switch.
Not used (spare).20AF80
Radio frequency receiver.5AF81
Ground fuse (front washer pump relay supply).
20AF82 Ground fuse (rear washer pump relay supply).
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Fuses
Protected ComponentFuse RatingFuse Number
Ground fuse (central lock supply).
20AF83 Ground fuse (central unlock supply).
Ground fuse (driver door unlock relay supply).
20AF84 Ground fuse (central/double lock relay supply).
Ground fuse ( release relay supply).
Heated seats (ignition sense).7.5AF85
Restraint system.
10AF86 Passenger airbag deactivation switch.
Occupant weight sensor.
Not used (spare).15AF87
Not used.-F88
Not used.-F89
Luggage Compartment Fuse Box
E129927
Protected ComponentFuse RatingFuse Number
Cellphone passport module.
5A*
F1
Not used.-F2
Keyless vehicle door handles.
5A*
F3
Left-hand front power windows.
25A*
F4 Left-hand heated exterior mirror.
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Fuses
Protected ComponentFuse RatingFuse Number
Left-hand power door lock.
Right-hand front power windows.
25A*
F5 Right-hand power door lock.
Right-hand heated exterior mirror.
Rear left door module (KL30 supply).
25A*
F6
Rear right door module (KL30 supply).
25A*
F7
Ignition relay.
5A*
F8
Driver power seat.
25A*
F9
Heated rear window.
25A*
F10
High voltage battery (12V B+).
5A*
F11
Not used.-F12
Not used.-F13
Not used.-F14
Not used.-F15
Not used.-F16
Not used.-F17
Not used.-F18
Not used.-F19
Not used.-F20
Not used.-F21
Not used.-F22
Not used.-F23
Not used.-F24
Not used.-F25
Not used.-F26
Not used.-F27
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Fuses
Protected ComponentFuse RatingFuse Number
Not used.-F28
Rear view camera.
5A*
F29
Parking assist control module.
5A*
F30
Not used.-F31
Not used.-F32
Not used.-F33
Driver heated seat.15A*F34
Passenger heated seat.15A*F35
Not used.-F36
Not used.-F37
Not used.-F38
Not used.-F39
Not used.-F40
Not used.-F41
Not used.-F42
Not used.-F43
Not used.-F44
Not used.-F45
Not used.-F46
*Mini fuses
**Cartridge fuses
Protected ComponentRelay Number
Air conditioning control module.
R1 Heated front seats.
Rear view camera.
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Fuses
Protected ComponentRelay Number
Parking assist control module.
Heated rear window.R2
Rear window wiper.R3
Not used.R4
Not used.R5
Not used.R6
CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
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Fuses
Fuse Types
E207206
Fuse TypeCallout
Micro 2A
Micro 3B
MaxiC
MiniD
M CaseE
J CaseF
J Case Low ProfileG
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Fuses
GENERAL INFORMATION
WARNINGS
Switch your vehicle off before
carrying out any under hood check
or adjustment. Failure to follow this
warning could result in serious personal
injury or death.
Do not touch any under hood
components after you have switched
your vehicle on. Failure to follow this
warning could result in serious personal
injury or death.
Keep clear of the cooling fan. Under
certain conditions, the cooling fan
continues to run after you have
switched your vehicle off. Failure to follow
this warning could result in serious
personal injury.
High Voltage Information
WARNING
Exposure to high voltage could result
in severe personal injury or death. A
trained service technician must
service high voltage components. Failure
to follow this warning could result in
serious personal injury.
Your vehicle has various high voltage
components and wiring. All of the high
voltage power flows through specific wiring
assemblies. These are labeled accordingly
or are covered with a orange convolute
tube or orange stripe tape. Do not touch
any of the high voltage components.
Regular Maintenance
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized repairers that are there to help
you with their professional servicing
expertise. Ford authorized repairers are
best qualified to service your vehicle
correctly using specialized tools.
In addition to regular servicing, we
recommend that you carry out the
following checks.
Note: Make sure that you fit filler caps
securely after carrying out maintenance
checks.
Daily Checks
•Exterior lamps.
•Interior lamps.
•Warning lamps and indicators.
Weekly Checks
•Brake fluid level. See Brake Fluid
Check (page 173).
•Washer fluid level. See Washer Fluid
Check (page 174).
•Tire condition. See Wheels and Tires
(page 191).
•Tire pressures (when cold).
Monthly Checks
•Coolant level. See Coolant Check
(page 171).
•Pipes, hoses and reservoirs for leaks.
•Air conditioning operation.
•Parking brake operation.
•Horn operation.
•Tightness of lug nuts. See Lug Nuts
(page 217).
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Maintenance
OPENING AND CLOSING THE
HOOD
Opening the Hood
1. Pull the hood release lever.
E142457
2. Slightly lift the hood. Move the catch
toward the center of your vehicle to
release the hood.
E189028
3. Open the hood and support it with the
hood strut.
Closing the Hood
1. Remove the hood strut from the catch
and secure it correctly in the clip.
2. Lower the hood and allow it to drop
under its own weight for the last 8-12
in (20-30 cm).
Note: Make sure that the hood is correctly
closed.
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Maintenance
UNDER HOOD OVERVIEW
E198695
Coolant reservoir. See Coolant Check (page 171).A
Brake fluid reservoir. See Brake Fluid Check (page 173).B
12 volt battery. See Changing the 12V Battery (page 174).C
Electric motor compartment fuse box. See Fuses (page 156).D
Windshield washer fluid reservoir. See Washer Fluid Check (page 174).E
COOLANT CHECK
WARNINGS
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this
instruction could result in personal injury.
WARNINGS
Do not put coolant in the windshield
washer reservoir. If sprayed on the
windshield, coolant could make it
difficult to see through the windshield.
Do not add coolant further than the
MAX mark.
Note: Make sure that the coolant level is
between the MIN and the MAX marks on
the coolant reservoir.
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Maintenance
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
When the electric motor is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 320).
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING
Do not remove the coolant reservoir
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant
reservoir cap with a thick cloth to prevent
the possibility of scalding and slowly
remove the cap. Failure to follow this
instruction could result in personal injury.
Note: Automotive fluids are not
interchangeable. Take care not to put
coolant in the windshield washer fluid
reservoir or windshield washer fluid in the
coolant reservoir.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the electric
motor cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the electric motor
cooling system. See Capacities and
Specifications (page 221). Do not mix
different colors or types of coolant in your
vehicle. Mixing of coolants or using an
incorrect coolant may harm the electric
motor or cooling system components and
may not be covered by the vehicle
Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 221).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
Note: Coolants marketed for all makes and
models may not be approved to Ford
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure
escapes as you unscrew the cap.
2. Add prediluted coolant approved to
the correct specification. See
Capacities and Specifications (page
221).
3. Add enough prediluted coolant to
reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted coolant to bring the coolant
level to the correct level.
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Maintenance
If you have to add more than 1.1 qt (1 L) of
coolant per month, have your vehicle
checked as soon as possible. Operating an
electric motor with a low level of coolant
can result in electric motor overheating
and possible electric motor damage.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
In case of emergency, you can add a large
amount of water without coolant in order
to reach a vehicle service location. In this
instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with coolant as soon as possible.
Water alone, without coolant, can cause
electric motor damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause electric
motor damage from overheating or
freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
Ford Motor Company does not recommend
the use of recycled coolant since a
Ford-approved recycling process is not yet
available.
Dispose of used coolant in the appropriate
manner. Follow your community's
regulations and standards for recycling and
disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase the
coolant concentration above 50%.
•A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause electric motor
damage.
If you drive in extremely hot climates:
•You can decrease the coolant
concentration to 40%.
•Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause electric motor
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and electric
motor protection.
BRAKE FLUID CHECK
WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death.
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Maintenance
WARNINGS
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician.
A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately.
E170684
To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford
specifications.
WASHER FLUID CHECK
When adding fluid, use a mixture of washer
fluid and water to help prevent freezing
and improve the cleaning capability. For
information on fluid dilution follow the
manufacturer's instructions.
Note: The reservoir supplies the front and
rear washer systems.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after
handling.
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Maintenance
Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
When a battery replacement is required,
you must use a recommended
replacement battery that matches the
electrical requirements of the vehicle.
Note: Contact an authorized dealer for low
voltage battery access, testing or
replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the low voltage battery negative
post. This can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect the low voltage battery performance
and durability. This may also affect the
performance of other electrical systems in
the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
A computer electronically controls your
vehicle. The power of the low voltage
battery maintains the memory of some
settings, for example, clock setting or radio
presets. When the low voltage battery is
disconnected and then connected, these
settings erase.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your
vehicle.
5. Reset the clock.
6. Reset the bounce-back feature. See
Power Windows (page 71).
7. Reset the radio station presets. See
Audio System (page 223).
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
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Maintenance
CHANGING THE FRONT WIPER
BLADES
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Service Position
E75184
Set the windshield wipers in the service
position to change the wiper blades. The
windshield wipers return to the starting
position when you switch the ignition on.
Note: You can use the service position in
winter to provide easier access to the wiper
blades for freeing them from snow and ice.
Make sure the windshield is free from snow
and ice before you switch the ignition on.
1. Switch the ignition on.
E129986
A
2. Switch the ignition off and press and
hold the wiper lever in position A within
three seconds.
3. Release the wiper lever when the
windshield wipers reach the service
position.
Note: You can also move the wiper arms
to the service position manually when the
ignition is off. Do not move the wiper arms
to the service position manually when the
ignition is on. The wiper arms lock when you
switch the ignition on.
Changing the Windshield Wiper
Blades
Note: Do not hold the wiper blade when
lifting the wiper arm.
E129990
1
1
2
1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
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Maintenance
CHANGING THE REAR WIPER
BLADES
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
1. Lift the wiper arm.
E130060
3
2
2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from the
wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
Headlamp Aiming Target
E142592
8 ft (2.4 m)A
Ground to the center of the
headlamp low beam bulb
B
25 ft (7.6 m)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground
approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp low
beam bulb and mark an 8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
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Maintenance
E199411
Note: There may be an identifying mark on
the lens to help you locate the center of the
bulb.
Note: To see a clearer light pattern while
adjusting one headlamp, you may want to
block the light from the other headlamp.
3. Switch on the low beam headlamps
and open the hood.
E142465
4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the beam pattern.
If the top edge of the flat zone of high
intensity light is not on the horizontal
reference line, adjust the aim of the
headlamp beam.
E164485
5. Locate the vertical adjuster on each
headlamp. Use a suitable tool, for
example a screwdriver or hexagonal
socket, to turn the adjuster clockwise
or counterclockwise to adjust the
vertical aim of the headlamp. The
horizontal edge of the brighter light
should touch the horizontal reference
line.
6. Close the hood and switch off the
lamps.
Horizontal Aim Adjustment
The horizontal aim of the headlamp beam
on your vehicle is not adjustable.
REMOVING A HEADLAMP
1. Open the hood. See Opening and
Closing the Hood (page 170).
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Maintenance
E133215
2
2
4
3
2. Remove the screws.
3. Pull the headlamp as far as possible
towards the front of the vehicle to
disengage it from the lower fixing point.
4. Lift the outer side of the headlamp and
remove it.
E133750
5
5. Disconnect the electrical connector.
CHANGING A BULB
WARNING
Bulbs can become hot. Let the bulb
cool down before removing it. Failure
to do so could result in personal
injury.
Headlamp
You must remove the headlamp assembly
prior to replacing any bulb. See
Removing a Headlamp (page 178).
E246947
A B C
D
Headlamp low beam.A
Headlamp high beam.B
Cornering lamp.C
Front direction indicator.D
Your vehicle has high intensity discharge
lamps. These lamps operate at a high
voltage. Contact an authorized dealer.
Front Direction Indicator
1. Remove the headlamp. See
Removing a Headlamp (page 178).
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Maintenance
E133104
2
3
2. Carefully remove the cover.
3. Turn the bulb holder counterclockwise
and remove it.
4. Press the bulb in and turn the bulb
counterclockwise to remove it.
Rear Lamp
D
A B
E184159
C
Stop lamp.A
Rear lamp.*
B
Rear direction indicator.C
Reverse lamp.D
*These lamps have LED bulbs. LED lamps
are not serviceable. Have your vehicle
checked as soon as possible.
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Maintenance
Stop Lamp, Direction Indicator and
Reverse Lamp
E133111
1. Carefully remove the cover.
E133112
2
2. Remove the wing nuts and detach the
clip.
3. Remove the lamp.
E184158
4
4. Disconnect the electrical connector.
5. Turn the bulb holder counterclockwise
and remove it.
6. Remove the bulb by pulling it straight
out.
Licence Plate and High Mounted
Stop Lamp
These lamps have LED bulbs. LED lamps
are not serviceable. Have your vehicle
checked as soon as possible.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.” for
North America to ensure lamp
performance, light brightness and pattern
and safe visibility. The correct bulbs will
not damage the lamp assembly or void the
lamp assembly warranty and will provide
quality bulb burn time.
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Maintenance
Trade numberFunction
D8S* Headlamp high/low beam (HID)
LED* Sidemarker - front
LED* Park lamp - front
PY21WDirection indicator - front
3757 NAKDirection indicator - rear
3157KBrake lamp
LED* Rear lamp
921Backup lamp
LED* License plate lamp
LED* High-mount brake lamp
LED* Interior lamps
* To replace these lamps, contact an authorized dealer.
To replace all instrument panel lights, contact an authorized dealer.
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Maintenance
GENERAL INFORMATION
Your dealer has many quality products
available to clean your vehicle and protect
its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Materials
SpecificationName
-Motorcraft® Bug and Tar Remover (U.S.)
Dissolvant de goudron et éliminateur d’insectes Motorcraft® (Canada)
ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner (U.S.)
Nettoyant pour métal brillant Motorcraft® (Canada)
ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash (U.S.)
Shampooing superfin Motorcraft® (Canada)
ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser
Engine Shampoo and Degreaser
ZC-20 (U.S.)
-Engine Shampoo
Shampooing pour moteur Motorcraft® (Canada)
CXC-66-A (Canada)
WSS-M99P43-BMotorcraft® Premium Leather and Vinyl Cleaner (U.S.)
Nettoyant pour cuir et vinyle de haute qualité Motorcraft® (Canada)
ZC-56 (U.S. & Canada)
-Motorcraft® Multi-Purpose Cleaner (U.S.)
Nettoyant multi-usage Motorcraft® (Canada)
CXC-101 (U.S. & Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with Bitterant
(U.S.)
Liquide lave-glace de haute qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
-Motorcraft® Professional Strength Carpet & Upholstery Cleaner (U.S.)
Nettoyant professionnel pour sellerie et moquette Motorcraft®
(Canada)
ZC-54 (U.S. & Canada)
-Motorcraft® Spot and Stain Remover
Spot and Stain Remover
ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)
Nettoie-vitres de qualité supérieure Motorcraft® (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
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Vehicle Care
SpecificationName
-Motorcraft® Wheel and Tire Cleaner (U.S.)
Nettoyant pour roues et pneus Motorcraft® (Canada)
ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
•Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
•Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
•Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
•Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
•Remove any exterior accessories, for
example antennas, before entering a
car wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
Exterior Chrome Parts
•Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
•Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
•Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
•Do not use water pressure higher than
2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F
(82°C).
•Use a spray with a 40° wide spray
angle pattern.
•Keep the nozzle at a 12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
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Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•Use a quality wax that does not contain
abrasives.
•Follow the manufacturer’s instructions
to apply and remove the wax.
•Apply a small amount of wax in a
back-and-forth motion, not in circles.
•Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
•Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
•Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
•Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
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•Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
•Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
•For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
•Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle's seatbelts, as
these actions may weaken the belt
webbing.
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
crash.
For fabric, carpets, cloth seats and seats
equipped with side airbags:
•Remove dust and loose dirt with a
vacuum cleaner.
•Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
•If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
•If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
•Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
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CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 187).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
•Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
•Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
•Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
•Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a
clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and
water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
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You should:
•Remove dust and loose dirt with a
vacuum cleaner.
•Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
•Oil and petroleum or silicone-based
leather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
CLEANING THE WHEELS (If
Equipped)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you:
•Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
•Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
•Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
•To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all motor vehicles
and their components for reliable, regular
driving. Under various conditions,
long-term storage may lead to degraded
performance or failure unless you use
specific precautions to preserve
components.
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General
•Store all vehicles in a dry, ventilated
place.
•Protect from sunlight, if possible.
•If you store vehicles outside, they
require regular maintenance to protect
against rust and damage.
Body
•Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
•Periodically wash your vehicle if you
store it in exposed locations.
•Touch-up exposed or primed metal to
prevent rust.
•Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
•Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and
solvents.
Electric Motor
•Start your vehicle every 15 days for a
minimum of 15 minutes with the
climate controls set to defrost.
High Voltage Battery
•Make sure the high voltage battery has
a minimum charge of 50%.
Cooling System
•Protect against freezing temperatures.
•When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
12V Battery
•Check and recharge as necessary. Keep
connections clean.
•If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
We recommend the following options for
your plug-in vehicle:
•Leave your vehicle plugged in. The 12V
battery maintains power if left plugged
in. However, this periodically uses
electricity from the household outlet.
•Connect a battery charger to your 12V
battery and leave it on a continuous,
slow charge.
•Disconnect the 12V battery.
Brakes
•Make sure the brakes and parking brake
release fully.
Tires
•Maintain recommended air pressure.
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Vehicle Care
Miscellaneous
•Make sure you cover all linkages,
cables, levers and pins under your
vehicle with grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
•Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
•Check windshield wipers for any
deterioration.
•Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
•Check tire pressures and set tire
inflation per the Tire Label.
•Check brake pedal operation. Drive
your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
•Check fluid levels (including coolant)
to make sure there are no leaks, and
fluids are at recommended levels.
•If you remove the 12-volt battery, clean
the cable ends and inspect.
Contact an authorized dealer if you have
any concerns or issues.
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Vehicle Care
TIRE SEALANT AND INFLATOR
KIT
Note: The temporary mobility kit contains
enough sealant compound in the canister
for one tire repair only. See an authorized
Ford dealer for replacement sealant
canisters.
The kit is located in the luggage
compartment.
The kit consists of an air compressor to
reinflate the tire and a canister of sealing
compound that will effectively seal most
punctures caused by nails or similar
objects. This kit provides a temporary tire
repair, allowing you to drive your vehicle
up to 120 mi (200 km) at a maximum
speed of 50 mph (80 km/h) to reach a tire
service location.
E175977
Air compressor (inside).A
Selector switch.B
On and off button.C
Air pressure gauge.D
Sealant bottle and canister.E
Dual purpose hose: air and
repair.
F
Tire valve connector.G
Accessory power plug.H
Casing and housing.I
Bike/raft/sports ball adapters.J
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General Information
WARNING
Failure to follow these guidelines
could result in an increased risk of
loss of vehicle control, injury or death.
Note: Do not use the kit if you have severely
damaged a tire. Only seal punctures located
within the tire tread with the kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to
the tire's sidewall. The tire may not
completely seal.
Loss of air pressure may adversely affect
tire performance. For this reason:
Note: Do not drive the vehicle above
50 mph (80 km/h).
Note: Do not drive further than 120 mi
(200 km). Drive only to the closest
authorized Ford dealer or tire repair shop to
have your tire inspected.
•Drive carefully and avoid abrupt
steering maneuvers.
•Periodically monitor tire inflation
pressure in the affected tire; if the tire
is losing pressure, have the vehicle
towed.
•Read the information in the Tips for
Use of the Kit section to make sure safe
operation of the kit and your vehicle
occurs.
Tips for Use of the Kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic. Switch on
the hazard lights.
•Always set the parking brake to make
sure the vehicle does not move
unexpectedly.
•Do not remove any foreign objects,
such as nails or screws, from the tire.
•When using the kit, leave the engine
running (only if the vehicle is outdoors
or in a well-ventilated area) so the
compressor does not drain the
vehicle's battery.
•Do not allow the compressor to
operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
•Never leave the kit unattended during
operation.
•Sealant compound contains latex.
Those with latex sensitivities should
use appropriate precautions to avoid
an allergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambient
temperature is between -22°F (-30°C)
and 158°F (70°C).
•Only use the sealing compound before
the use-by date. The use-by date is on
a label on the sealant canister, which
you can see through the rectangular
viewing window on the bottom of the
compressor. Check the use-by date
regularly and replace the canister after
four years of non-use.
•Do not store the kit unsecured inside
the passenger compartment of the
vehicle as it may cause injury during a
sudden stop or crash. Always store the
kit in its original location.
•After sealant use, an authorized Ford
dealer must replace the tire pressure
monitoring system sensor and valve
stem on the wheel.
•Operating the kit could cause an
electrical disturbance in radio, CD and
DVD player operation.
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E175978
* When inflation only is required
for a tire or other objects, the
selector must be in the Air
position.
What to Do When a Tire Is
Punctured
Repair a tire puncture within the tire's tread
area in two stages with the kit.
•In the first stage, inflate the tire with a
sealing compound and air. After you
inflate the tire, you will need to drive
the vehicle a short distance (about 4
miles [6 kilometers]) to distribute the
sealant in the tire.
•In the second stage, check the tire
pressure and adjust, if necessary, to the
vehicle's specified tire inflation
pressure.
First Stage: Inflating the Tire with
Sealing Compound and Air
WARNINGS
Do not stand directly over the kit
while inflating the tire. If you notice
any unusual bulges or deformations
in the tire's sidewall during inflation, stop
and call roadside assistance.
If the tire does not inflate to the
recommended tire pressure within
15 minutes, stop and call roadside
assistance.
Do not run the engine during kit
operation unless the vehicle is
outdoors or in a well-ventilated area.
Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Switch the hazard lights on. Apply the
parking brake and switch the engine off.
Inspect the flat tire for visible damage.
Sealant compound contains latex. Use
appropriate precautions to avoid any
allergic reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1. Remove the valve cap from the tire
valve.
2. Unwrap the dual purpose hose (black
tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by
turning the connector clockwise.
Tighten the connection securely.
E175979
4. Plug the power cable into the 12-volt
power point in the vehicle.
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Wheels and Tires
5. Remove the warning sticker found on
the canister and place it on the top of
the instrument panel or the center of
the dash.
6. Start the vehicle and leave the engine
running so the compressor does not
drain the vehicle’s battery.
E175981
7. Turn dial (A) clockwise to the sealant
position. Switch the kit on by pressing
the on/off button (B).
8. Inflate the tire to the pressure listed on
the tire label located on the driver door
or the door jamb area. The initial air
pressure gauge reading may indicate
a value higher than the label pressure
while you pump the sealing compound
into the tire. This is normal and should
be no reason for concern. The pressure
gauge reading will indicate the tire
inflation pressure after about 30
seconds of operation. You should
check the final tire pressure with the
compressor turned OFF in order to get
an accurate pressure reading.
E175982
9. When the tire reaches the
recommended tire pressure, switch off
the kit, unplug the power cable, and
disconnect the hose from the tire valve.
Re-install the valve cap on the tire
valve and return the kit to the stowage
area.
10. Immediately and cautiously, drive the
vehicle 4 miles (6 kilometers) to
distribute the sealant evenly inside
the tire. Do not exceed 50 mph (80
km/h).
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11. After 4 miles (6 kilometers), stop and
check the tire pressure. See Second
Stage: Checking Tire Pressure.
Note: If you experience any unusual
vibration, ride disturbance or noise while
driving, reduce your speed until you can
safely pull off to the side of the road to call
for roadside assistance.
Note: Do not proceed to the second stage
of this operation.
Second Stage: Checking Tire
Pressure
WARNINGS
If you are proceeding from the First
stage: Re–inflating the tire with
sealing compound and air section
and have injected sealant in the tire and
the pressure is below 20 psi (1.4 bar), stop
and call roadside assistance. If tire
pressure is above 20 psi (1.4 bar), continue
to the next step.
The power plug may get hot after use
and should be handled carefully
while unplugging.
Check the air pressure of your tires as
follows:
E175983
1. Remove the valve cap from the tire
valve.
2. Firmly screw the air compressor hose
onto the valve stem by turning
clockwise.
3. Push and turn the dial clockwise to the
air position.
4. If required, switch on the compressor
and adjust the tire to the
recommended inflation pressure
shown on the tire label located on the
driver's door or door jamb area. You
should check the tire pressure with the
compressor turned OFF in order to get
an accurate pressure reading.
5. Unplug the hoses, re-install the valve
cap on the tire and return the kit to the
stowage area.
What to Do After the Tire has Been
Sealed
After using the kit to seal your tire, replace
the sealant canister and clear tube (hose).
Obtain and replace the sealing compound
and spare parts at an authorized Ford
Motor Company dealership or tire dealer.
You can dispose empty sealant bottles at
home. However, return the liquid residue
from the sealing compound to an
authorized dealer or tire dealer for disposal,
or in accordance with local waste disposal
regulations.
Note: After you use the sealing compound,
the maximum vehicle speed is 50 mph
(80 km/h) and the maximum driving
distance is 120 mi (200 km). Inspect the
sealed tire immediately.
Check the tire pressure any time within the
120 mi (200 km) by performing the steps
listed previously in the Second Stage:
Checking Tire Pressure procedure.
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Removal of the Sealant Canister from
the Kit
E175984
1. Unwrap the dual purpose hose (black
tube) from the compressor housing.
E175985
2. Unwrap the power cord.
E175986
3. Remove the back cover.
E175987
4. Rotate the sealant canister up 90
degrees and pull away from
casing/housing to remove.
Installation of the Sealant Canister to
the Kit
1. With the canister held perpendicular
to the housing, insert the canister
nozzle into the connector and push
until seated.
2. Rotate the canister 90 degrees down
into the housing/casing.
E175988
3. Snap the back cover back into place.
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Wheels and Tires
E175989
4. Wrap the dual purpose hose (black
tube) around the channel on the
bottom of the housing/casing.
E175990
5. Wrap the power cord around the
housing and stow the accessory power
plug into its storage area.
Note: If you experience any difficulties
when you remove or install the sealant
canister, contact your authorized Ford dealer
for assistance.
Make sure you check the sealant
compound’s use-by date regularly. The
use-by date is on a label located on the
sealant canister, which you can see
through the rectangular viewing window
on the bottom of the kit. Replace the
sealant canister after four years of
non-use.
TIRE CARE
Information About Uniform
Tire Quality Grading
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The tire Quality Grades can be
found where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A.
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set.
Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).
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Wheels and Tires
U.S. Department of
Transportation-Tire quality
grades: The U.S. Department of
Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
Traction AA A B C
WARNING
The traction grade assigned
to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING
The temperature grade for
this tire is established for a
tire that is properly inflated and
not overloaded. Excessive speed,
under-inflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
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Wheels and Tires
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
Glossary of Tire Terminology
Tire label: A label showing the
OE (Original Equipment) tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
Tire Identification Number
(TIN): A number on the sidewall
of each tire providing information
about the tire brand and
manufacturing plant, tire size and
date of manufacture. Also referred
to as DOT code.
Inflation pressure: A measure
of the amount of air in a tire.
Standard load: A class of
P-metric or Metric tires designed
to carry a maximum load at 35 psi
(2.41 bar)[36 psi (2.5 bar) for
Metric tires]. Increasing the
inflation pressure beyond this
pressure will not increase the tire’s
load carrying capability.
Extra load: A class of P-metric or
Metric tires designed to carry a
heavier maximum load at 42 psi
(2.9 bar). Increasing the inflation
pressure beyond this pressure will
not increase the tire’s load
carrying capability.
kPa: Kilopascal, a metric unit of
air pressure.
PSI: Pounds per square inch, a
standard unit of air pressure.
Cold tire pressure: The tire
pressure when the vehicle has
been stationary and out of direct
sunlight for an hour or more and
prior to the vehicle being driven for
1 mi (1.6 km).
Recommended inflation
pressure: The cold inflation
pressure found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position) or Tire Label located on
the B-Pillar or the edge of the
driver’s door.
B-pillar: The structural member
at the side of the vehicle behind
the front door.
Bead area of the tire: Area of the
tire next to the rim.
Sidewall of the tire: Area
between the bead area and the
tread.
Tread area of the tire: Area of
the perimeter of the tire that
contacts the road when mounted
on the vehicle.
Rim: The metal support (wheel)
for a tire or a tire and tube
assembly upon which the tire
beads are seated.
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Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
Information on P Type Tires
H
I
J
K
L
M
A
B
CDEFG
E142543
P215/65R15 95H is an example of
a tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different from this example.)
A. P: Indicates a tire, designated
by the Tire and Rim Association,
that may be used for service on
cars, sport utility vehicles,
minivans and light trucks. Note: If
your tire size does not begin with
a letter, this may mean it is
designated by either the European
Tire and Rim Technical
Organization or the Japan Tire
Manufacturing Association.
B. 215: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 65: Indicates the aspect ratio
which gives the tire's ratio of
height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
F. 95: Indicates the tire's load
index. It is an index that relates to
how much weight a tire can carry.
You may find this information in
your owner’s manual. If not,
contact a local tire dealer.
Note: You may not find this
information on all tires because it
is not required by federal law.
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G. H: Indicates the tire's speed
rating. The speed rating denotes
the speed at which a tire is
designed to be driven for extended
periods of time under a standard
condition of load and inflation
pressure. The tires on your vehicle
may operate at different
conditions for load and inflation
pressure. These speed ratings may
need to be adjusted for the
difference in conditions. The
ratings range from 81 mph
(130 km/h) to 186 mph
(299 km/h). These ratings are
listed in the following chart.
Note: You may not find this
information on all tires because it
is not required by federal law.
Speed ratingLetter
rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
Speed ratingLetter
rating
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note: For tires with a maximum
speed capability over 149 mph
(240 km/h), tire manufacturers
sometimes use the letters ZR. For
those with a maximum speed
capability over 186 mph (299
km/h), tire manufacturers always
use the letters ZR.
H. U.S. DOT Tire Identification
Number (TIN): This begins with
the letters DOT and indicates that
the tire meets all federal
standards. The next two numbers
or letters are the plant code
designating where it was
manufactured, the next two are
the tire size code and the last four
numbers represent the week and
year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
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J. Tire Ply Composition and
Material Used: Indicates the
number of plies or the number of
layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate
the ply materials in the tire and the
sidewall, which include steel,
nylon, polyester, and others.
K. Maximum Load: Indicates the
maximum load in kilograms and
pounds that can be carried by the
tire. Refer to the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), for the correct tire
pressure for your vehicle.
L. Treadwear, Traction and
Temperature Grades:
*Treadwear The treadwear grade
is a comparative rating based on
the wear rate of the tire when
tested under controlled conditions
on a specified government test
course. For example, a tire graded
150 would wear one and one-half
times as well on the government
course as a tire graded 100.
*Traction: The traction grades,
from highest to lowest are AA, A,
B, and C. The grades represent the
tire's ability to stop on wet
pavement as measured under
controlled conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
*Temperature: The temperature
grades are A (the highest), B and
C, representing the tire's
resistance to the generation of
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturer's maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer's recommended
cold inflation pressure, which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the vehicle label.
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The tire suppliers may have
additional markings, notes or
warnings such as standard load,
radial tubeless, etc.
Additional Information
Contained on the Tire Sidewall
for LT Type Tires
A
BC
B
D
E142544
LT type tires have some additional
information beyond those of P
type tires; these differences are
described below.
Note: Tire Quality Grades do not
apply to this type of tire.
A. LT: Indicates a tire, designated
by the Tire and Rim Association,
that is intended for service on light
trucks.
B. Load Range and Load
Inflation Limits: Indicates the
tire's load-carrying capabilities
and its inflation limits.
C. Maximum Load Dual lb (kg)
at psi (kPa) cold: Indicates the
maximum load and tire pressure
when the tire is used as a dual,
defined as four tires on the rear
axle (a total of six or more tires on
the vehicle).
D. Maximum Load Single lb
(kg) at psi (kPa) cold: Indicates
the maximum load and tire
pressure when the tire is used as
a single, defined as two tires
(total) on the rear axle.
Information on T Type Tires
T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
T145/80D16 is an example of a
tire size.
Note: The temporary tire size for
your vehicle may be different from
this example. Tire Quality Grades
do not apply to this type of tire.
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A
BCDE
E142545
A. T: Indicates a type of tire,
designated by the Tire and Rim
Association, that is intended for
temporary service on cars,
sport-utility vehicles, minivans and
light trucks.
B. 145: Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
C. 80: Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
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Wheels and Tires
WARNING
Under-inflation is the most
common cause of tire failures
and may result in severe tire
cracking, tread separation or
blowout, with unexpected loss of
vehicle control and increased risk
of injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
may be inaccurate. Ford
recommends the use of a digital
or dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
may cause uneven treadwear
patterns.
Always inflate your tires to the
Ford recommended inflation
pressure even if it is less than the
maximum inflation pressure
information found on the tire. The
Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver door. Failure to follow
the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles.
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer’s recommended
cold inflation pressure, which can
be found on the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the Safety
Compliance Certification Label or
Tire Label.
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Wheels and Tires
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of
1 psi (7 kPa) in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire
pressure when the tire is hot, (for
example, driven more than 1 mile
[1.6 kilometers], never bleed or
reduce air pressure. The tires are
hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press the
tire gauge onto the valve and
measure the pressure.
3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
Note: Some spare tires operate at
a higher inflation pressure than the
other tires. For T-type mini-spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at 60 psi (4.15 bar).
For full-size and dissimilar spare
tires, refer to the Dissimilar spare
wheel and tire assembly
information for a description. Store
and maintain at the higher of the
front and rear inflation pressure as
shown on the Tire Label.
6. Visually inspect the tires to
make sure there are no nails or
other objects embedded that
could poke a hole in the tire and
cause an air leak.
7. Check the sidewalls to make
sure there are no gouges, cuts or
bulges.
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Inspecting Your Tires and
Wheel Valve Stems
Periodically inspect the tire treads
for uneven or excessive wear and
remove objects such as stones,
nails or glass that may be wedged
in the tread grooves. Check the tire
and valve stems for holes, cracks,
or cuts that may permit air
leakage and repair or replace the
tire and replace the valve stem.
Inspect the tire sidewalls for
cracking, cuts, bruises and other
signs of damage or excessive
wear. If internal damage to the tire
is suspected, have the tire
demounted and inspected in case
it needs to be repaired or replaced.
For your safety, tires that are
damaged or show signs of
excessive wear should not be used
because they are more likely to
blow out or fail.
Improper or inadequate vehicle
maintenance can cause tires to
wear abnormally. Inspect all your
tires, including the spare,
frequently, and replace them if
one or more of the following
conditions exist:
Tire Wear
E142546
When the tread is worn down to
1/16th of an inch (2 mm), tires
must be replaced to help prevent
your vehicle from skidding and
hydroplaning. Built-in treadwear
indicators, or wear bars, which
look like narrow strips of smooth
rubber across the tread will
appear on the tire when the tread
is worn down to 1/16th of an inch
(2 mm).
When the tire tread wears down
to the same height as these wear
bars, the tire is worn out and must
be replaced.
Damage
Periodically inspect the tire treads
and sidewalls for damage (such
as bulges in the tread or sidewalls,
cracks in the tread groove and
separation in the tread or
sidewall). If damage is observed
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Wheels and Tires
or suspected have the tire
inspected by a tire professional.
Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNING
Tires degrade over time
depending on many factors
such as weather, storage
conditions, and conditions of use
(such as load, speed, inflation
pressure, etc.) the tires experience
throughout their lives.
In general, tires should be
replaced after six years regardless
of tread wear. However, heat
caused by hot climates or
frequent high loading conditions
can accelerate the aging process
and may require tires to be
replaced more frequently.
You should replace your spare tire
when you replace the road tires or
after six years due to aging even if
it has not been used.
U.S. DOT Tire Identification
Number
Both United States and Canada
Federal regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a United States DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
This begins with the letters DOT
and indicates that the tire meets
all federal standards. The next
two numbers or letters are the
plant code designating where it
was manufactured, the next two
are the tire size code and the last
four numbers represent the week
and year the tire was built. For
example, the numbers 317 mean
the 31st week of 1997. After 2000
the numbers go to four digits. For
example, 2501 means the 25th
week of 2001. The numbers in
between are identification codes
used for traceability. This
information is used to contact
customers if a tire defect requires
a recall.
Tire Replacement
Requirements
Your vehicle is equipped with tires
designed to provide a safe ride
and handling capability.
WARNINGS
Only use replacement tires
and wheels that are the same
size, load index, speed rating and
type (such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally
provided by Ford. The
recommended tire and wheel size
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Wheels and Tires
WARNINGS
may be found on either the Safety
Compliance Certification Label
(affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or the Tire Label which
is located on the B-Pillar or edge
of the driver’s door. If this
information is not found on these
labels, then you should contact
your authorized dealer as soon as
possible. Use of any tire or wheel
not recommended by Ford can
affect the safety and performance
of your vehicle, which could result
in an increased risk of loss of
vehicle control, vehicle rollover,
personal injury and death.
Additionally the use of
non-recommended tires and
wheels could cause steering,
suspension, axle, transfer case or
power transfer unit failure. If you
have questions regarding tire
replacement, contact your
authorized dealer as soon as
possible.
When mounting replacement
tires and wheels, you should
not exceed the maximum pressure
indicated on the sidewall of the
tire to set the beads without
additional precautions listed
below. If the beads do not seat at
the maximum pressure indicated,
re-lubricate and try again.
WARNINGS
When inflating the tire for
mounting pressures up to 20 psi
(1.38 bar) greater than the
maximum pressure on the tire
sidewall, the following
precautions must be taken to
protect the person mounting the
tire:
1. Make sure that you have the
correct tire and wheel size.
2. Lubricate the tire bead and
wheel bead seat area again.
3. Stand at a minimum of 12 ft
(3.66 m) away from the wheel
and tire assembly.
4. Use both eye and ear
protection.
For a mounting pressure more
than 20 psi (1.38 bar) greater than
the maximum pressure, a Ford
dealer or other tire service
professional should do the
mounting.
Always inflate steel carcass tires
with a remote air fill with the
person inflating standing at a
minimum of 12 ft (3.66 m) away
from the wheel and tire assembly.
Important: Remember to replace
the wheel valve stems when the
road tires are replaced on your
vehicle.
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It is recommended that the two
front tires or two rear tires
generally be replaced as a pair.
The tire pressure sensors mounted
in the wheels (originally installed
on your vehicle) are not designed
to be used in aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
tire pressure monitoring system is
malfunctioning. Your replacement
tire might be incompatible with
your TPMS, or some component
of the TPMS may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud, sand, etc., do not
rapidly spin the tires. Spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds.
Do not spin the wheels at
over 30 mph (56 km/h). The
tires may fail and injure a
passenger or bystander.
Driving habits have a great deal
to do with your tire mileage and
safety.
Observe posted speed limits.
Avoid fast starts, stops and turns.
Avoid potholes and objects on the
road.
Do not run over curbs or hit the tire
against a curb when parking.
Highway Hazards
No matter how carefully you drive
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
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Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you are
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
Wheel misalignment in the front
or the rear can cause uneven and
rapid treadwear of your tires and
should be corrected by an
authorized dealer. Front-wheel
drive vehicles and those with an
independent rear suspension (if
equipped) may require alignment
of all four wheels.
The tires should also be balanced
periodically. An unbalanced tire
and wheel assembly may result in
irregular tire wear.
Tire Rotation
WARNING
If the tire label shows
different tire pressures for the
front and rear tires and the vehicle
is equipped with a tire pressure
monitoring system, then the
settings for the system sensors
need to be updated. Always
perform the system reset
procedure after tire rotation. If the
system is not reset, it may not
provide a low tire pressure
warning when necessary. See Tire
Pressure Monitoring System
(page 212).
Note: If your tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
Note: Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
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Rotating your tires at the
recommended interval (as
indicated in the Scheduled
Maintenance chapter) will help
your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive vehicles (front
tires on the left side of the
diagram).
E142547
Sometimes irregular tire wear can
be corrected by rotating the tires.
USING SNOW CHAINS
WARNING
Your vehicle is not approved for use
with snow chains.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system
is not a substitute for manually
checking tire pressures. You should
periodically check tire pressures using a
pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
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Wheels and Tires
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
This device complies with Part 15 of the
FCC Rules and with License exempt RSS
Standards of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
Changing Tires With a Tire
Pressure Monitoring System
E142549
Note: Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and is
not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at
least monthly) using an accurate tire
gauge. See Inflating Your Tires in this
chapter.
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Wheels and Tires
Understanding Your Tire Pressure
Monitoring System
The tire pressure monitoring system
measures pressure in your four road tires
and sends the tire pressure readings to
your vehicle. The low tire pressure warning
light will turn on if the tire pressure is
significantly low. Once the light is
illuminated, your tires are under-inflated
and need to be inflated to the
manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When Your Temporary Spare Tire is
Installed
When one of your road tires needs to be
replaced with the temporary spare, the
system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When You Believe Your System is Not
Operating Properly
The main function of the tire pressure
monitoring system is to warn you when
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:
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Wheels and Tires
Customer action requiredPossible causeLow tire pressure
warning light
Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Tire(s) under-inflatedSolid warning light
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in use
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Spare tire in useFlashing warning
light
If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
TPMS malfunction
When Inflating Your Tires
When putting air into your tires (such as at
a gas station or in your garage), the tire
pressure monitoring system may not
respond immediately to the air added to
your tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure.
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Wheels and Tires
How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2–4 psi (14–28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
CHANGING A ROAD WHEEL
Important Information for Lifting
or Jacking
WARNING
If you do not follow the guidelines it
will result in extensive damage to the
high voltage battery.
B
AA
E167345
Lifting pointsA
High voltage battery and support braceB
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Wheels and Tires
If you need to use a jack or hoist to service
your vehicle, make sure the lift pads do not
contact the high voltage battery or support
brace.
The high voltage battery and support brace
are very close to the rear lifting points.
These points are identifiable by a triangle
icon. Position the lift pads of the jack or
hoist at the specified lifting points. Lifting
your vehicle with the lift pads of the jack
or hoist on the high voltage battery or the
brace will damage the battery.
LUG NUTS
lb.ft (Nm)Bolt size
100 (135)M12 x 1.5
Note: Torque specifications are for nut and
bolt threads free of dirt and rust. Use only
Ford recommended replacement fasteners.
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Wheels and Tires
MOTORCRAFT PARTS
Part numberComponent
BXT-67RBattery
WW-2802 (driver side)
WW-2803 (passenger side)
WW-1295 (rear)
Windshield wiper blade
FP-70Cabin air filter
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Capacities and Specifications
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142476
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
E142477
World manufacturer identifierA
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
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Capacities and Specifications
VEHICLE CERTIFICATION
LABEL
E167469
The National Highway Traffic Safety
Administration Regulations require that a
Safety Compliance Certification Label be
affixed to a vehicle and prescribe where
the Safety Compliance Certification Label
may be located. The Safety Compliance
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
TRANSMISSION CODE
DESIGNATION
E167814
The transmission code is on the Safety
Compliance Certification Label. The
following table shows the transmission
code along with the transmission
description.
CodeDescription
44HOne-speed automatic (TR-WA)
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Capacities and Specifications
CAPACITIES AND
SPECIFICATIONS
WARNING
The air conditioning refrigerant
system contains refrigerant under
high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities
QuantityItem
15.9 qt (15 L)Electric motor coolant fill capacity.
1.3 qt (1.25 L)Automatic transmission fluid fill capacity.
0.7 gal (2.5 L)Washer system fill capacity.
20.8 oz (0.59 kg)Air conditioning refrigerant fill capacity.
5.2 fl oz (153 ml)Air conditioning refrigerant compressor oil fill capacity.
Specifications
Only use fluid that meets Ford
specifications.
Note: Using other fluids could result in
damage not covered by the vehicle
Warranty.
Materials
SpecificationName
WSS-M97B44-D2Motorcraft® Orange Prediluted Antifreeze/Coolant (U.S.)
Antigel/liquide de refroidissement prédilué orange Motorcraft®
(Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
WSS-M6C65-A2Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake
Fluid (U.S.)
Liquide de frein automobile haute performance DOT 4 LV
Motorcraft® (Canada)
PM-20 (U.S. & Canada)
MERCON® LVMotorcraft® MERCON® LV Automatic Transmission Fluid (U.S.)
WSS-M2C938-ALiquide pour boîte de vitesses automatique Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate with
Bitterant (U.S.)
Liquide lave-glace de haute qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
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Capacities and Specifications
SpecificationName
CXC-37-A/B/D/F (Canada)
WSS-M17B21-AR-1234yf Refrigerant (U.S.)
Frigorigène R-1234yf (Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
WSS-M2C31-B2Motorcraft® R-1234yf Refrigerant POE Oil (U.S.)
Huile POE pour frigorigène R-1234yf Motorcraft® (Canada)
YN-34 (U.S. & Canada)
ESB-M1C93-BMotorcraft® Multi-Purpose Grease Spray (U.S.)
Graisse tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
-Motorcraft® Penetrating and Lock Lubricant (U.S.)
Liquide dégrippant Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Note: Automatic transmissions that require
MERCON® LV transmission fluid should
only use MERCON® LV transmission fluid.
Using oil and fluids that do not meet the
defined specification and viscosity grade
may lead to:
•Component damage which may not be
covered by the vehicle Warranty.
•Reduced brake performance.
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Capacities and Specifications
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•AM: 530, 540-1700, 1710 kHz
•FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in
Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
•MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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Audio System
•MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
•Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA
extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
SONY AUDIO SYSTEM
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: The touchscreen system controls
most of the audio features. See your MyFord
Touch information.
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Audio System
E184903
Power: Press to switch the system on and off.A
CD slot: Insert a CD.B
TUNE: In radio mode, press to manually search through the radio frequency
band. In SIRIUS mode, press to find the previous or next available satellite radio
station.
C
Eject: Press to eject a CD.D
SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.E
Volume: Turn to adjust the volume.F
SOURCE: Press to access different audio modes, such as AM, FM, Satellite
Radio and Line in.
G
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press this button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If a specific category is selected (such as jazz, rock or news), press to
find the next or previous in the selected category. In CD mode, press to select
the previous or next track. Press and hold to move quickly forward through the
current track.
H
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Audio System
MEDIA HUB (If Equipped)
You can locate the media hub inside the
center console or on the instrument panel.
E211463
See your SYNC information.
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Audio System
GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
AppLink.
Using the Touchscreen
To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button highlights when
you select it.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.
E207614
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SYNC™ 3
Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status BarA
This button is available on the main screens. Pressing it
takes you to the home screen view.
HomeB
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 290).
ClockC
This displays the current outside temperature.Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature BarE
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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SYNC™ 3
E223058
DescriptionItemCallout
This icon displays when your phone's microphone is
muted. A caller cannot hear you.
Microphone MuteA
This icon displays when the audio system is muted.MuteB
This icon displays when SYNC 3 has received a soft-
ware update. Pressing the icon will show more details
about the new software.
DownloadC
This icon displays when the system is connected to
a Wi-Fi network.
Wi-FiD
This icon displays when an available Wi-Fi network
is within range.
Wi-Fi in RangeE
This icon displays when your cell phone is roaming.RoamingF
This icon displays when you receive a text message
on your phone.
Text MessageG
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SYNC™ 3
DescriptionItemCallout
This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
911 Assist OffH
This icon displays when there is an active Bluetooth
alert.
Bluetooth AlertI
This icon displays to show an active Bluetooth
connection.
BluetoothJ
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
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SYNC™ 3
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and eyes on the
road. The system provides feedback
through audible tones, prompts, questions
and spoken confirmations depending on
the situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 239).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seek
between memory presets.
•While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seek
between memory presets.
•While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT: Press to answer a call
or switch between calls.
PHONE REJECT: Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:Touch the control repeatedly to switch
between media sources (modes).
See Steering Wheel (page 61).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•Power: Switch the audio system on
and off.
•VOL: Control the volume of playing
audio.
•Seek and Tune: se as you normally
would in audio modes.
•Eject: Eject a CD from the audio
system.
•SOURCE or MEDIA: Press repeatedly
to advance through available media
modes.
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SYNC™ 3
•SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.
•1-6: Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 223).
•DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
•Temperature, fan and climate
control buttons: Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control (page 94).
911 Assist
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 290).
To make sure that 911 Assist works
correctly:
•SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
•The 911 Assist feature must be set on
before the incident.
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SYNC™ 3
•You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
•A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
•A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
•The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
•SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist
hardware sustains damage in a crash.
•The vehicle's battery or the SYNC
system has no power.
•The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
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SYNC™ 3
•Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
•Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
•For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
•Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
•Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
•All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
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SYNC™ 3
Creating an Owner Account
Why do I need an owner account?
•Essential for keeping up with the latest
software and connected features.
•Access to customer support for any
questions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
SYNC Connect (If Equipped)
With a SYNC® Connect-equipped vehicle,
you can use FordPass® to track your
vehicle’s location and remotely access
vehicle features such as start, lock and
unlock and vehicle status including fuel
level and approximate mileage. You can
also schedule specific times to remotely
start your vehicle so it’s ready to hit the
road as soon as you are. SYNC Connect is
an optional feature on select 2017 MY
vehicles. FordPass® is available through
a free download via the Apple App Store®
or Google Play™. Message and data rates
may apply. Services may be limited by
mobile phone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
USB Updates
To use the USB update you need to log
into your owner account and visit the SYNC
software update page.
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
The website notifies you if an update is
available. You can then select to download
the update.
You will need an empty USB drive. Please
check the website for minimum
requirements. Once you have inserted the
USB drive into your computer, choose to
start the download. Follow the instructions
provided to download the files to the USB
drive.
To install the update in your vehicle,
remove anything that is plugged in the USB
ports on the media hub and plug in the
USB drive containing the update. When
the USB drive is plugged in, the installation
should begin immediately. After a
successful installation, the update is
available the next time the vehicle is
started.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates
cannot be installed in the background,
because the files are too large.
Please refer to the website for any further
actions.
Updating Over Wi-Fi
To update your System over Wi-Fi your
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply.
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SYNC™ 3
To enable automatic updates using
Wi-Fi, select:
Menu Item
Settings
Wi-Fi
You can then select your
Wi-Fi network. You may
have to enter the security
code if the network is
secured. The system
confirms when it has
connected to the network.
Available
Wi-Fi
Networks
You must also give the system permission
to update automatically. Upon vehicle
delivery, the System asks you if you would
like to use the automatic update feature.
If you agree to automatic updates, you can
press OK to confirm. If this selection does
not appear upon vehicle delivery you can
access it through the General Settings. See
Settings (page 290). You can also perform
a master reset. See SYNC™ 3
Troubleshooting (page 304).
If you would like to switch this feature
on later, select:
Menu Item
Settings
General
From this menu, you can
enable automatic updates.
If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.
Automatic
System
Updates
When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
Sunday, 10:30am-7:30pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
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SYNC™ 3
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you sell or transfer your vehicle, we
recommend you perform a Master Reset
to erase all stored information. You can
find more information about the Master
Reset in General Settings. See Settings
(page 290). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module.
Ford Motor Company and Ford of Canada
do not access the system data for any
purpose other than as described absent
consent, a court order, or where required
by law enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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SYNC™ 3
HOME SCREEN
E207616
Home screen displayTileItem
Shows the active media source.AudioA
If your vehicle does not have navigation, this space contains the
compass.
The name of the connected phone appears on the screen. The
status of the phone features also appear. This includes signal
strength, battery charge, 911 assist setting state (On or Off),
text messaging and roaming.
PhoneB
This map displays your current location or current route in real
time.
*
NavigationC
When you have navigation active, you also see the next turn
and the length of time and distance to your destination.
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SYNC™ 3
Home screen displayTileItem
If your vehicle does not have navigation, this space contains the
audio information.
* If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and phone. By using voice commands, you
can keep your hands on the wheel and your
eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
E142599
To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
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SYNC™ 3
Included here are some of the most
popular commands for each SYNC 3
feature.
Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of a
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number
such as "Sirius channel 16".
*Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
*FM ___ HD ___
Allows you to listen to music on your Bluetooth-
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
Browse ___
* This option may not be available in all markets or may require a subscription.
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SYNC™ 3
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing
process. See Settings (page 290).
Pair Phone
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands:
DescriptionVoice Command
If the full number was not entered with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits stated.Delete
Tells SYNC 3 to erase the entire number.Clear
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SYNC™ 3
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you
would like to hear.
Listen to text message ___
Reply to Message
Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest.
___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or an address.
You can find an address, a point of interest (POI), or search for points of interest
by category:
DescriptionVoice command
Allows you to enter the address search functionality.Find an Address
State the name of the POI category you would like to search for
such as "Find restaurants".
Find a ___
Allows you to enter the POI search functionality.Find POI
Allows you to enter the intersection search functionality.Find Intersection
State the name of the POI category you would like to search for
nearby such as "Destination nearest restaurants".
Destination Nearest
___
Allows you to see a list of your previous destinations.Destination Previous
Destination
Allows you to route to your home address.Destination Home
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SYNC™ 3
In addition, you can say these commands when a route is active:
DescriptionVoice command
Cancels the current route.Cancel Route
Allows you to select an alternate route.Detour
Repeats the last guidance prompt.Repeat Instruction
Shows the current route.Show Route
Provides current location.Where Am I
Allows you to zoom in on the map.Zoom in
Allows you to zoom out from the map.Zoom out
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
DescriptionVoice command
SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.List Mobile Apps
SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
Find Mobile Apps
There are also voice commands that you can use when app(s) are connected to
SYNC 3:
DescriptionVoice command
At any time, you can say the name of a mobile app to start the
mobile app on SYNC 3.
Say the name of an
app
SYNC 3 will list the available voice commands for the specified
app if the app is running on SYNC 3.
Say the name of an
app, followed by
help
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SYNC™ 3
SiriusXM Traffic and Travel Link
Voice Commands (If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
DescriptionVoice command
Displays a list of traffic incidents.Show Traffic
Displays the current weather map.Show Weather Map
Displays a list of fuel prices.Show Fuel Prices
Displays the 5 day weather forecast.Show 5 Day Fore-
cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings:
DescriptionVoice command
Allows you to enter the voice settings functionality.Voice Settings
Sets standard prompting with longer prompts.Interaction Mode
Standard
Sets advanced prompting with shorter prompts.Interaction Mode
Advanced
Allows the system to confirm before making a phone call.Phone Confirmation On
The system does not confirm before placing a call.Phone Confirmation Off
The system displays a short list of available commands.Voice Command Lists On
The system does not display the list of commands.Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
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SYNC™ 3
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
ENTERTAINMENT
E207617 D
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SYNC™ 3
Message and descriptionMessage
SourcesA
Direct TuneB
PresetsC
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
Menu item
AM
FM
*SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
Apps
* This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on
the radio bezel to select a station.
To tune a station using the
touchscreen, select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number.
Once you have entered the station's
call numbers, you can select:
Action and descrip-
tion
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit
without changing
the station.
Cancel
Presets
To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.
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SYNC™ 3
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.
SiriusXM® Satellite Radio (If
Activated)
Note: This feature may not be available in
all markets and requires an active
subscription.
E234451
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
its prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of
a station.
Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station
continues to play.
Cancel
You can press the backspace button to delete the previous
number.
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SYNC™ 3
Action and descriptionMenu item
Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Replay
When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
ALERT
Selecting this button allows you to enable and edit alerts. See
Settings (page 290).
Memory Presets
To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.
There are three preset banks available for
SiriusXM. To access additional presets, tap
the preset button. The indicator on the
preset button shows which bank of presets
you are currently viewing.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 290).
SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Satellite radio signal
interference
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SYNC™ 3
Troubleshooting tips
ActionCauseMessage
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio™ Information (If
Available)
Note: This feature may not be available in
all markets.
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 290).
Note: HD Radio broadcasts are not
available in all markets.
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SYNC™ 3
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:
E142616
The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
Note: There is also an additional feature
for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.
When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.
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SYNC™ 3
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.
This is poor time alignment by
the radio broadcaster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The recep-
tion issue may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or
blending in and out.
No action required. This is
normal behavior. Wait until the
audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
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SYNC™ 3
Potential station issues
ActionCauseIssues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
*
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
HD Radio Technology manufactured under
license from DTS Inc. U.S. and foreign
patents. HD Radio and the HD and HD
Radio logos are proprietary trademarks of
DTS Inc. Ford Motor Company and DTS
Inc. are not responsible for the content sent
using HD Radio technology. Content may
be changed, added or deleted at any time
at the station owner's discretion.
* You can find the form here:
Website
http://hdradio.com/stations/feedback
CD
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play
in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
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SYNC™ 3
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the
currently playing track, press the cover art
or Info button.
For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
FunctionButton
If available, displays the list of tracks in the
Now Playing playlist.
Browse
This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
New Search
Play All
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
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SYNC™ 3
FunctionButton
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports
E211463
The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or bluetooth-enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 288).
Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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SYNC™ 3
PHONE
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Pairing Your Cell Phone for the
First Time
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
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SYNC™ 3
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Websites
owner.ford.com
Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone.
E251249
G
Action and DescriptionMenu ItemItem
Displays your recent calls.Recent
Call List
A
You can place a call by selecting an entry from this list.
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SYNC™ 3
Action and DescriptionMenu ItemItem
You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabet-
ical order.
ContactsB
Selecting this button allows
you to choose a specific letter
to view.
A-Z Jump
Displays the name of your phone and takes you to the
phone settings options.
Phone
Settings
C
From this menu, you can pair subsequent devices, set ring
tones and alerts.
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.Text
Messages
E
Use this keypad to dial in a phone number.Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 239). You can use the
touchscreen to place calls as well.
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SYNC™ 3
To call a number in your contacts,
select:
Action and DescriptionMenu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select:
Action and DescriptionMenu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select:
Action and DescriptionMenu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select:
Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canada
only). See Settings (page 290).
You can select any of the following during
an active phone call:
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SYNC™ 3
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute
Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port.
2. Follow the prompts on the
touchscreen.
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SYNC™ 3
3. Follow the prompts that appear on
your phone to allow access to Apple
CarPlay.
After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.
To disable this feature from the
Settings screen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
Disable
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Android Auto is compatible with most
devices with Android 5.0 or newer.
1. Download the Android Auto app to
your device from Google Play to
prepare your device (this may require
mobile data usage).
Note: The Android Auto App may not be
available within your current market.
2. Plug your device into a USB port.
3. To switch this feature on from the
Settings screen, scroll left on the
screen and select:
Menu Item
Android Auto Preferences
Enable Android Auto
Note: Android Auto must be switched on
after plugging in your device.
To disable this feature from the
Settings screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
Note: Contact Google for Android Auto
support.
NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
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SYNC™ 3
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.
E207752
Select the zoom in icon to see a
closer view of the map.
E207753
Select the zoom out icon to see
a farther away view of the map.
You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.
The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair cursor.
You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options:
E207750
Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to 3 mi (5 km).
E207749
North up (2D map) always
shows the northern direction to
be upward on the screen.
E207748
3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.
E207751
Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle’s
current location.
E207754
Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are
at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.
If your vehicle is low on charge, station
icons automatically display on the map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.
You can choose to display traffic icons on
the map representing twelve different
types of incidents. See Settings (page
290).
You can set a destination by hovering
above a location and selecting:
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SYNC™ 3
Button
Start
Range Rings and Charge Points
Shaded rings appear on the map when you
are driving. The inner ring with no shading
indicates a safe range you can travel with
the current battery charge. The lightly
shaded outer band reflects areas you may
or may not be able to reach. If your
destination is within this band, enter it into
the navigation system and use the budget
features in the instrument cluster to help
you manage your vehicle energy usage.
The darker shaded area, beyond the rings,
is unlikely to be within range on the current
battery charge.
The rings represent approximate ranges.
Actual route distances, road grades,
vehicle speed, accessory usage and other
conditions affect how far your vehicle can
travel before recharging.
E235274
You can select charging POI's to always
be shown on the map when the scale is
5 mi (8 km) or lower.
To switch this on from the settings menu
select:
Menu Item
Navigation
Map Preferences
You can then switch the POI Icons on.
Menu Item
With the POI icons switched on, you can
select:
Select POIs
Travel
Charging
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SYNC™ 3
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal places are
accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Collections of your last 40 navigation destinations display here.Previous Destina-
tions You can select any option from the list to select it as your destination.
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SYNC™ 3
DescriptionMenu Item
These locations cannot be deleted individually. To delete them,
preform a master reset. See SYNC™ 3 Troubleshooting (page 304).
Select to navigate to your set Home destination.Home
The time it takes to travel from your current location to Home displays.
To set your Home, press:
A prompt appears asking if you would like to create a
favorite for home. Select:
Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.Work
The time it takes to travel from your current location to Work displays.
To set your Work:
A prompt appears asking if you would like to create a
favorite for work. Select:
Work
Enter a location into the search bar and press:Yes
Save
Favorites include any location you have previously saved.Favorites
To add Favorites:
Select this button and enter a location into the destination
bar.
Add a
Favorite
Select this option to have the system locate the address
you have entered.
Search
Select this button when the address you have entered
appears on the screen.
Save
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
POI categories that may display (based on market and vehicle
configuration):
Point of Interest
(POI) Categories
Food
Fuel
Hotel
ATM
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SYNC™ 3
DescriptionMenu Item
Press to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
See All
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City
Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your
route from three different options.
Start
Uses the fastest moving roads
possible.
Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.
Cancel
Once you have chosen you destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to your
destination.
Start
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.
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Action and DescriptionMenu Item
The navigation map shows your estimated time of arrival, remaining
travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.
Navigation Menu
In map mode and during active navigation
you can access the navigation menu.
During active navigation, touch the bottom
of the screen to view the menu and other
buttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
Highway exit information displays on the right hand side
of the screen during navigation.
Highway
Exit Info
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Only available during an active route. Displays all of the
turns on the current route.
Turn List
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
Traffic List
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.
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Button
Press this button to adjust your preferences. See Settings (page 290).Navigation
Settings
Provides your current location city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map
mode screen.
Cancel Route
Selecting this option switches off the audio navigation guidance. Press
the button again to un-mute guidance.
Mute Guidance
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.
Optimize OrderYou can
also have
the system
set the
order for
you by
pressing:
GoTo return to
your route
press:
Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifying
glass) while on an active route. This
brings up the destination menu.
2. Set your destination using any of the
given methods. Once the destination
has been selected, the screen allows
you to set the destination as a
waypoint by selecting:
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Menu Item
The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the order
for you by pressing:
GoTo return to your route, press:
cityseeker (If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,100
cities (1049 in the United States, 36 in
Canada and 15 in Mexico).
E225487
cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.
Press More Information to see a photo,
a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.
For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24 hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
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SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 288).
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
ELECTRIC VEHICLE
INFORMATION
The power flow information for your
vehicle is available through the Apps
section of the touch screen.
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The charge settings information for your
vehicle is available through the Settings
section of the touch screen.
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Vehicle
Note: You vehicle may not have all of these
features.
You can select the following features to
update their settings.
Charge Port Light Bar
If set to Limited, the charge port light bar
illuminates when plugging in, opening
doors, and pressing the unlock button on
your key fob. If set to ON, it also illuminates
when actively charging.
Charge Cord Lock
Press to unlock.
Charge Settings
This screen allows you to set up the
charging convenience features.
Note: You can set up and edit these
features using the MyFord Mobile internet
application. For more information on this
visit the Ford website.
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To improve the charging experience, your vehicle has the following convenience
features:
DescriptionFeature
Your vehicle schedules its charging time for when the utility rates
are lowest. Contact your utility company to see what rates are
available.
Value Charge
Your vehicle starts charging immediately after you connect the
charging plug.
Charge Now
Get the most miles out of every charge by conditioning your
plugged in vehicle. Set the cabin temperature when you set your
GO Time in order to use energy from your home, or charging
station, instead of your vehicle battery.
Cabin Conditioning
Setting GO Times allows you to control charging schedules and
cabin conditioning settings so your vehicle is ready to drive when
you are. By setting a GO Time, your vehicle can use your value
charge settings to minimize your electricity costs but still prioritize
getting a full charge before your GO Time. A calendar view allows
you to program two GO Times per day for each day of the week.
My GO Times
Note: Remember, you must plug in your vehicle for My GO Time
to work.
Note: Value Charge is not available when
using DC Fast Charge. If climate control is
left on when the vehicle is powered off
before plugging in to a DC Fast Charge
Station, the vehicle cabin will be
conditioned to 72°F (22°C) while Fast
Charging. See Charging the High Voltage
Battery (page 110).
Note: Charging to 100% by your next GO
Time will always be the priority. When Value
Charge is selected, charging outside of
off-peak times may be necessary in order
to be fully charged by your GO Time.
Charge Settings Screen
Each of the four areas highlighted below
show a different feature of the charge
settings screen.
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My GO Time summary displays the next GO Time and cabin temperature
setting.
A
Charging status and actual times displays charging status with the charging
start time, end time, and duration.
B
Charge profile and mode displays the charging profile and charging mode for
the vehicle's present location.
C
Estimated charge time limits displays the estimated minimum and maximum
times to fully charge the high-voltage battery and the battery’s present state
of charge as a percentage of total plug-in capacity.
D
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My GO Time Summary
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Action and DescriptionMenu ItemItem
This area of the screen shows your scheduled Go Time and
your cabin conditioning information.
My GO TimesA
This is the time and date of your next set drive time. Your
vehicle automatically schedules charging and cabin condi-
tioning to finish by this time.
Next GO TimeB
This is the chosen cabin conditioning setting for this GO
Time.
TemperatureC
This accesses your GO Time Schedule (see GO Time
Schedule later in this section).
EditD
This cancels the cabin conditioning for the present GO Time.
Once you touch Skip, the GO Time and Temperature grey
out, and the LED illuminates on the Skip button. Touch the
button again to switch on the cabin conditioning. This
feature allows you to ignore the present GO Time without
having to delete it or having to switch off the entire schedule
(see GO Time Schedule later in this section). After the
present GO Time passes, this feature resets.
SkipE
Conflict Notification
The system alerts you to any conflicts by
highlighting areas of the screen in colored
text.
If your battery cannot have a full charge by the scheduled drive time, the system
highlights your next GO Time and Charge Complete time and the following
message appears:
Action and DescriptionMenu Item
This is normal; the vehicle is informing you of the conflicting situation.
This notification only displays when the gearshift selector lever is in
position P.
Charge time
not sufficient
to meet
scheduled
GO Time
settings
Note: Charging occurs as soon as you plug the vehicle in. The system
limits cabin conditioning to 15 minutes before your GO Time.
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To eliminate the conflict notification
immediately or to prevent a conflict in the
future, try the following:
•Switch the present GO Time to occur
later.
•Plug the vehicle into a high current
charging station instead of using the
low current convenience cord. Higher
power charging yields shorter charge
times.
•Plug the vehicle in sooner.
Charging Status and Actual Times
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Action and DescriptionMenu ItemItem
This is the status of the charging system, which includes
the charging plug, high-voltage battery and charger.
Charge StatusA
This means the vehicle is
unplugged. Charge Start and
Complete information is for the
present vehicle location.
Next Charge
This means you plugged the
vehicle in and it is ready to
charge. Typical of Value Charge
mode, the vehicle may not start
charging right away because it
is set to charge at times with
lower utility costs.
Waiting to charge
This means the high-voltage
battery is charging.
Charging
This means the vehicle is
plugged into a DC Fast Charge
station and the high voltage
battery is fast charging to 80%
state of charge. Charging slows
above 80% state of charge.
Fast Charging
This informs you that the high-
voltage battery is fully charged
and not currently scheduled for
further charging.
Charged
This alerts you that a fault is
present and is preventing the
high-voltage battery from
charging. Check the charge
plug connection, charge cord,
and charging station.
Fault
This is the estimated time of charge completion.CompleteB
When the vehicle is in Charge
Now mode, and unplugged, the
system displays the charging
duration in hours. Once you
plug in the vehicle, the value
shows the estimated time to
finish charging.
Charge Now Duration
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Action and DescriptionMenu ItemItem
When the vehicle is in Value
Charge mode, the system
displays the estimated charge
complete time. It is normal for
the estimated complete time
to change when charging. The
vehicle keeps charging until the
high-voltage battery is fully
charged.
Scheduled Charge
Complete Time
This is an estimate of when your vehicle is charged to
80% via DC Fast Charging.
Charge to 80%
This is an estimate of when your vehicle is charged to
100% via DC Fast Charging.
Charge to
100%
This is the scheduled start time of charging.StartC
When the vehicle is in Charge
Now mode, and unplugged, the
message At Plug In appears,
indicating the vehicle immedi-
ately starts charging once you
plug it in. Once you plug it in,
the system shows the actual
charge start time.
At Plug-In
When the vehicle is in Value
Charge mode, the system
displays the scheduled charge
start time (for example, 8:00
PM). Once charging starts, the
system continues to display the
actual charge start time.
Scheduled Charge Start
Time
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Value Charge Profile and Mode
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Action and DescriptionMenu ItemItem
This is the name of the presently detected Value Charge
Profile.
Value Charge
Profile
A
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Action and DescriptionMenu ItemItem
The system detects a customer defined value charge
profile when the vehicle is within approximately 300 ft
(91.4 m) of the GPS location registered for the profile. If
the vehicle is close to more than one charge profile
location, it chooses the closest.
Displays if you have not set up
value charge profiles for
specific locations through
MyFord Mobile or if you are not
close enough to a defined
profile location.
Default Profile
Touch this button if you want your vehicle to immediately
charge when plugged in at this profile location. This
button illuminates when Charge Now is the charge mode
selected for the presently detected charge profile.
Charge NowB
Touch this button if you want to take advantage of off-
peak electricity rates. The vehicle optimizes the charge
schedule to be complete by the next GO Time. This
button illuminates when Value Charge is the charge mode
selected for the presently detected charge profile.
Value ChargeC
Touch this button to access your Value Charge profiles
settings screen (see Value Charge Profiles later in this
section).
EditD
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Estimated Charge Time Limits
E231151
Action and DescriptionMenu ItemItem
This shows you the battery's current charge displayed
as a percentage. A reading of 100% means the battery
has a full charge. A reading of 0% indicates the battery
has no plug-in energy left.
BatteryA
240V / High Power or 32A / HI is the estimated
minimum charging time from the present high-voltage
battery level to full charge (100%). This represents the
shortest amount of time you should expect the high-
voltage battery to recharge under ideal conditions. Ideal
conditions include a 240V charging station and a
minimum 30A service, or a 230V charging station and a
32A service, and high-voltage battery at a moderate
temperature.
To Fully ChargeB
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Action and DescriptionMenu ItemItem
Note: Some charging stations use lower voltage (208V),
which result in longer charge times.
120V / Low Power or 10A / LO is the estimated
maximum charging time from the present high-voltage
battery level to full charge (100%). This represents the
longest amount of time you should expect the high-
voltage battery to recharge under normal conditions.
Normal conditions include a 120V convenience cord and
12A service, or a 230V convenience cord and 10A service.
Note: These charging times are only estimates. It is normal for your actual charge duration
to be longer.
Note: Charging may take longer when the AC line voltage is low and may indicate your
electrical source is not meeting certain requirements. See Charging the High Voltage
Battery (page 110).
GO Time Schedule
You can access the GO Time Schedule by
selecting the edit option under MY GO
Time on the Charge Setting screen.
Action and DescriptionMenu Item
This turns on the GO Time schedule.On
This turns off the GO Time schedule. This also turns off the cabin
conditioning function. Use this mode to prevent using energy for
cabin preconditioning when you leave your vehicle plugged in and
do not plan to use it for a while, such as when on vacation.
Off
Note: If you choose to perform Value Charging with the schedule
off, the vehicle schedules charging to finish at the lowest cost
within 24 hours of plugging the vehicle in.
This displays the GO Time day-of-week and time. The blue high-
lighted GO Time is the present GO Time, which the vehicle is using
for charge scheduling and cabin conditioning. You can schedule
two GO Time events per day for each day of the week.
GO Time 1
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Action and DescriptionMenu Item
Allows you to edit the GO Time and
cabin conditioning temperature.
My GO Times
Indicates that you can add a GO
Time to this slot.
--:--GO Time 2
Note: If you set GO Time 2 to occur before GO Time 1, or if you
set GO Time 1 to occur after an existing GO Time 2, the GO Times
will automatically sort themselves and be displayed in the correct
order.
GO Time and Cabin Conditioning
This screen allows you to enter or change
the GO Time and cabin conditioning
temperature.
Press any GO Time on the Schedule screen
to enter the editing screen for that GO
Time.
Action and DescriptionMenu Item
These change the hours and minutes of your GO Time. The
minutes change in increments of five. You can also switch the
settings for AM and PM by touching those buttons.
Time (+ and -)
These switch the setting for your selected cabin conditioning
temperature for this GO Time event. You can select from four
settings:
Cabin Conditioning
(+ and -)
Off85°F (29.5°C)72°F (22°C)65°F (18.5°C)
Note: Cabin conditioning can perform differently depending on
if you plug into a low current convenience cord or a high current
charging station. The power available for conditioning is limited
to the charging station power available.
Note: Your vehicle may not always reach the set cabin temper-
ature due to charging and ambient temperature conditions. This
is normal operation.
Touching this button erases the GO Time and cabin conditioning
temperature.
Clear
Touching this button stores the GO Time and temperature
settings.
Save
Note: If you select a GO Time, but choose Off for the temperature setting, the vehicle
schedules charging to be complete by your GO Time and does not condition the cabin.
Note: Make sure you save your settings before returning to the previous screen. If you do
not touch Save, the system will not automatically store the settings.
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Value Charge Profiles
You can access the Value Charge Profile
screen by selecting the edit option in the
bottom right hand corner of the Charge
Settings screen.
Action and DescriptionMenu Item
This displays the charging mode and off-peak times for your
Default Value Charge profile. The system displays off-peak times
for weekdays; the remaining hours of the day are considered peak
time. The system displays similar off-peak times for weekend
days.
Default
If you want your vehicle to immediately
charge when you plug it in at this profile
location.
Charge Now
If you want to take advantage of off-peak
electricity rates. The vehicle optimizes the
charge schedule to be complete by the next
GO Time.
Value Charge
To access your Default Value Charge Profile
settings screen (see Default Value Charge
Profile later in this section).
Edit
Once you create profile names, this section displays the Value
Charge Profile names and current Charge Mode for specific loca-
tions. You can set up and edit these profiles using the MyFord
Mobile internet application. You can program up to nine unique
charge profiles.
Customer Defined
Value Charge
Profiles
Default Value Charge Profile
You can access your Default Value Charge
Profile by selecting the edit option on the
Value Charge Profiles screen.
Action and DescriptionMenu Item
Set the Weekday times and Weekend times by pressing the
Weekday and Weekend buttons.
Weekday
Weekend
This displays the start and finish of off-peak charge times, which
you can modify, using the following:
Weekday Start
Allows you to switch the hours of your start
and finish times.
+ and -
Weekend Start
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Action and DescriptionMenu Item
Allows you to switch the time of your start
and finish time. This setting is viewable in
12-hour mode.
AMWeekday Finish
PMWeekend Finish
These buttons represent the charging current assumption for the
default profile. The system uses this selection to calculate estim-
ated charge times.
240V and 120V or
32A and 10A
Touching this button erases the Default Value Charge preferences.Clear
Touching this button stores your Default Value Charge preferences.
If you touch the back arrow button to return to the previous screen
without saving your settings, the system does not store them and
you need to enter them again.
Save
Note: Make sure you save your settings before returning to the previous screen. If you do
not touch Save the system does not store your settings.
Power Flow
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B
EH
A
FG
CD
I
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DescriptionItemCallout
This indicates which mode is active within the vehicle
system.
Power FlowA
Action and DescriptionMenu Item
The system is storing
power in the high-voltage
battery.
Status: Charging HV
Battery
The vehicle is either at
rest, or sharing very little
power between the elec-
tric system parts.
Status: Idle
The vehicle is driving in
electric mode (the power
is coming from the elec-
tric motor).
Status: Electric Drive
The high-voltage battery
charging from the char-
ging station is complete.
Status: Charge Complete
Shows the direction of power flow between the
wheels and the electric motor.
Motor-to-Wheel FlowB
Represents the electric motor. The higher the motor
power is, the larger the circle around this node. Any
time the vehicle is ready to be driven, the motor node
illuminates.
Electric MotorC
Shows the direction of power flow between the high-
voltage battery and the electric motor. Flow toward
the motor indicates the battery is providing power to
accelerate the vehicle (discharging the battery). Flow
toward the battery indicates the electric motor is
providing power to the battery (charging the battery).
1
Battery-to-
Motor Flow
D
Appears when you plug your vehicle into the charging
station. When charging the high voltage battery from
the charging station, you can see flow from the plug
to the battery on the screen.
PlugE
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DescriptionItemCallout
Includes all power usage from the low voltage
accessories such as the climate control fan, head-
lights and heated seats. The higher the power usage
is from these accessories, the larger the circle around
the node. This node illuminates anytime the vehicle
is on since there is always some low level power in
use.
2
OtherF
Includes the power usage from the high-voltage
climate control components such as the electric A/
C compressor and the electric heater. The higher the
power usage is from these components, the larger
the circle around this node.
2,3
ClimateG
Represents your high-voltage battery. A circle illumin-
ates around the node when the high-voltage battery
is receiving power from regenerative braking or engine
charging. The higher the power going into the high-
voltage battery, the larger the circle around this node.
BatteryH
Represents the power going to the wheels. The higher
the wheel power is, the larger the circle around this
node. When the engine is off, drive power displays in
blue. When the engine is on, drive power displays in
grey.
DriveI
1The battery-to-motor flow includes
battery power the vehicle is using for
acceleration. It does not include energy the
vehicle is using for accessories (such as air
conditioning, headlights and radio). This
screen displays accessories and climate
usage separately.
2Accessories indicates electrical power
demands from your vehicle’s accessory
systems. Accessories use power but do not
contribute to making the vehicle move. The
power flow displays power usage from the
climate control system and other
accessories separately.
3The climate control system may
determine A/C is necessary even when you
turn it off. In this case, you may see some
climate power when the A/C is off.
Privacy Notice for GPS Mapping with
MyFord
MyFord allows for GPS mapping when a
vehicle is registered to a MyFord Mobile
account. To remove the vehicle from the
account, thereby removing GPS mapping
ability, a Master Reset can be performed
in the vehicle. See Settings (page 290).
Before transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyFord Mobile website). Either method
removes the vehicle from all MyFord
Mobile accounts.
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It is recommended that new owners
conduct a Master Reset upon taking
possession of the vehicle to remove it from
any existing MyFord Mobile accounts. The
new owner can activate a MyFord Mobile
account by completing registration process
on the website.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
Note: Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit:
Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle.
Note: We encourage you to review the
smartphone app’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
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SYNC™ 3
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 290).
App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change
a permission group status any time when
not driving, by using the settings menu.
While in the settings menu, you can also
see the data included in each group.
When you launch an app using SYNC 3,
the system may ask you to grant certain
permissions, for example Vehicle
information, Driving characteristics, GPS
and Speed, and/or Push notifications. You
can enable all groups or none of them
during the initial app permissions prompts.
The settings menu offers individual group
permission control.
Note: You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions,
apps will still be enabled to work with SYNC
3 unless you deactivate All Apps in the
settings menu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
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SYNC™ 3
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.
Sound
Pressing this button allows you to adjust
the following:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
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Sound Settings
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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Action and DescriptionMenu Item
This allows you to view the version level of the Gracenote Database.Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.
You can adjust the following features:
Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings.
Bluetooth
Pressing this button allows you to access
the following:
ActionMenu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
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SYNC™ 3
To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the
pairing is successful.
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
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Action and DescriptionMenu Item
Disconnect
Allows you to select this device to be your preferred device.Make Primary
Removes the selected device from the system.Delete
Pressing the info icon next to the device
name allows you to see phone and device
information
Action and DescriptionMenu Item
Manage Contacts
You can then select:
Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
Last NameFirst Name
Select this option to re-download your contact list manually.Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts
Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receive
a call. This option may not be available for all phones. If this option
is available, it is the default setting.
Use Phone Ring-
tone
You can also select one of the three available ringers.
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SYNC™ 3
Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert
(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a new
message.
Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for the
duration of the phone call even when the phone call is in privacy.
Mute Audio in
Privacy
When enabled, an alert displays that your phone is roaming when
you attempt to place a call.
Roaming
Warning
When enabled, a message displays when the battery on your phone
is running low.
Low Battery
Notification
911 Assist
Note: This service is only available in the
United States and Canada.
Select this button to modify the on or off
setting for this feature. If the mobile
phone’s contacts have been downloaded,
you can adjust the following option:
Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-
book as emergency contacts for quick access at the end of the 911
Assist call process.
Set Emergency
Contacts
Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:
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Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Radio Text
RefreshAutoset Presets
(AST) Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.
Sirius XM (If equipped)
Action and DescriptionMenu Item
After selecting a category, seek function only stops on channels which
are inside that selected category.
Set Category for
Seek
Select to create a personal identification number (PIN). This allows
you to lock or unlock channels. Your initial PIN is 1234.
Parental
Lockout
Select to switch on, off or delete alerts.Edit Alerts
The Electronic Serial Number can also be found on this screen. This number is necessary
to activate, modify or track your account through Sirius XM.
Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.
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SYNC™ 3
Map Preferences
Action and DescriptionMenu Item
Map Preferences
Then select any of the following:
When this option is active, the system shows 3D renderings of build-
ings.
3D City Model
When enabled, your vehicle’s previously traveled route displays with
white dots.
Breadcrumbs
Enable this feature to display up to 3 POI icons on the navigation map.POI Icons
A rest area POI icon may display on the map regardless of this setting.
Select POIsOnce this feature is activated you can select
the icons you want displayed by selecting:
This menu allows you to choose which incident icons you would like
to have displayed on the navigation map.
Incident Map
Icons
Route Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Route Preferences
Then select any of the following:
Choose to have the system display your chosen route type.Preferred Route
EcoFastestShortest
Bypass route selection in destination programming. The system only
calculates one route based on your preferred route setting.
Always Use ___
Route
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Use HOV Lanes
The system searches for and displays available parking locations as
you approach your destination.
Automatically
Find Parking
Select a level of cost for the calculated Eco Route. The higher the
setting, the longer the time allotment is for the route.
Eco Time
Penalty
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SYNC™ 3
Second Level Messages, Actions and DescriptionsMenu Item
Enable or disable considering traffic information when planning a
route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Dynamic Route
Guidance
If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigation
route.
Avoid Toll
Roads
If selected, SYNC 3 avoids the use of Ferries or Trains when computing
a navigation route.
Avoid
Ferries/Car
Trains
Navigation Preferences
Action and DescriptionMenu Item
Navigation Preferences
You can adjust how the system provides prompts.Guidance
Prompts
Then select any of the following:
A tone sounds followed by voice instructions.Voice and Tones
Only voice instructions are given.Voice Only
Only a tone sounds to prompt you.Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device.
The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place automatically.
Note: All Mobile Apps may not be
compatible with the system.
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SYNC™ 3
Note: Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps on SYNC 3.Mobile Apps
Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app
updates.
Update Mobile
Apps
There are three possible statuses:
Updating Mobile Apps…Up-To-DateUpdate Needed
The system is trying to receive
an update.
No update is
required.
The system has
detected a new app
requiring authoriza-
tion or a general
permissions update is
required.
Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
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SYNC™ 3
Action and DescriptionMenu Item
Request Update
Grant or deny permissions to all apps at once.All Apps
Grant or deny an individual app particular permissions. App permis-
sions are organized into groups. By pressing the info book icon, you
can see which signals are included in each group.
There may also
be SYNC 3
enabled apps
listed under
these options.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
General
Access and adjust the system settings,
voice features, as well as phone, navigation
and wireless settings.
Menu Item
Select to have the touchscreen display in English,
Spanish or French.
Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Panel Beep
When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
Automatic System Updates
Information pertaining to the system and its software.About SYNC
Documentation of the software license for the system.Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi & Hotspot
Access SYNC Wi-Fi and Vehicle Hotspot
settings and information.
System Wi-Fi
You can access the following:
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Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.Available
Networks Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
Vehicle Hotspot (If Equipped)
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
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SYNC™ 3
Note: : Data, e.g. the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the
vehicle network carrier to provide the
Vehicle Hotspot service in accordance with
your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: : For your convenience data usage
may be available for monitoring under
Settings but may not reflect actual or
current usage. The vehicle network carrier
is responsible for providing information
about your account. Please contact the
vehicle network carrier for more information.
Note: : Ford may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code (If equipped)
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select:
Action and DescriptionMessage
Camera Settings
Then select from the following:
When the reverse sensing system detects an object, it displays red,
yellow and green highlights at the top of the image.
Enhanced Park
Aids
You can enable or disable this option using the slider.Rear Camera
Delay
You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.
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SYNC™ 3
Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Make the screen display brighter or dimmer.Brightness
You can select:Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Off
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options.
Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
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SYNC™ 3
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
iPhone •Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone.
Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device.
Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device.
Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 245).
The file format is not
supported by SYNC 3.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Settings (page
290).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound.
To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
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SYNC™ 3
Wi-Fi Issues
Possible solutionPossible causeIssue
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
SYNC 3 currently does not
provide a hotspot
SYNC 3 does not currently
provide a hotspot.
SYNC 3 is not seen when
searching for Wi-Fi networks
from your phone or other
devices.
Check the signal quality
(under network details), if
SYNC 3 indicates good or
excellent, test with another
high-speed equipped
hotspot where the environ-
ment is more predictable.
Poor signal strength, too far
from the hotspot, hotspot is
supporting multiple
connections, slow Internet
connection or other prob-
lems.
Software download takes
too long.
Test the connection with
another device, if the
hotspot requires a subscrip-
tion, you may contact the
service provider.
It is possible that there is no
new software. The
connected hotspot may be
a managed one and it
requires either a subscrip-
tion or agreeing to the terms
and conditions.
SYNC 3 seems to connect
with a hotspot and the
signal strength is excellent
but the software is not being
updated.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a
compatible smartphone; an
Android with OS 2.3 or
higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
Additionally, make sure youYou did not connect an
Applink Compatible phone
to SYNC 3.
AppLink Mobile Applica-
tions: When I select
"Connect Mobile Apps,"
SYNC 3 does not find any
applications.
pair and connect your phone
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some appsAppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps. require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps. option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
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SYNC™ 3
AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying.
Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device.
Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call. Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language.
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3 SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website.
Ford Support
United States: 1-800-392-3673Customer Relation-
ship Center Canada: 1-800-565-3673
owner.ford.comWebsite
www.syncmyride.ca
www.syncmaroute.ca
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SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your Ford
Original Accessory through the warranty
that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
•Graphics.
•Hood deflector.*
•Side window deflectors.*
•Splash guards.
•Spoilers.
Interior style
•All-weather floor mats.
•Cargo organizers.
•Door sill plates.
•Premium carpeted floor mats.
Lifestyle
•Ash cup or coin holder.
•Roof racks and carriers.*
•Tablet holder.*
Peace of mind
•Charge cord storage bag.*
•First aid kit.*
•Full vehicle covers.
•Vehicle security systems.
•Wheel locks.
•Roadside assistance kits.*
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Accessories
Footnote
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty
from the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
•Do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Consult an
authorized dealer for specific weight
information.
•The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of radio transmitter-equipped mobile
communications systems, for example,
two-way radios, telephones and theft
alarms. Any such equipment should
comply with the Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations, and an authorized
dealer should install this equipment.
•An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
•If you or an authorized dealer add any
non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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Accessories
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford or
Lincoln dealership.
•Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
•Towing, flat-tire change and battery
jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for
lodging, meals and rental car.
•Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Protect
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps and
o-rings.
•Diesel exhaust fluid replenishment (if
equipped).
•Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance and
wear items.
•Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Ford Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep the cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 218).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received.
Genuine Ford and Motorcraft
Replacement Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note: Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
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Scheduled Maintenance
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
Check every month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
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Scheduled Maintenance
Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-point inspection
Radiator, cooler, heater and air conditioning
hoses
Battery performance
Suspension components for leaks or
damage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels*; fill if necessary
Tires for wear and proper pressure**
For oil and fluid leaks
Windshield for cracks, chips or pitsHalf-shaft dust boots
Washer spray and wiper operationHorn operation
* Brake, coolant recovery reservoir and window washer.
**Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
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Scheduled Maintenance
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Normal scheduled maintenance*
Rotate tires, inspect tire wear and measure tread depth.Every 12 months or
10,000 mi (16,000 km). Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
*Do not exceed one year or 10,000 mi
(16,000 km) between service intervals.
Other maintenance items
Replace cabin air filter.Every 20,000 mi
(32,000 km) *
Change coolant and coolant filter.At 10 years or 150,000 mi
(240,000 km) **
* Cabin air filter life is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the cabin air filter.
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Scheduled Maintenance
** Initial replacement at 10 years or
150,000 mi (240,000 km), then every five
years or 50,000 mi (80,000 km). The
coolant must be exchanged as indicated
in the Ford Motor Company Workshop
Manual. If not performed properly, damage
could occur to the cooling system
components. Only use pre-mixed coolant
that meets Ford Motor Company
specifications. See Capacities and
Specifications (page 218).
SCHEDULED MAINTENANCE RECORD
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
E146852
Repair Order #:
Distance:
Engine hours (optional):
Multi-point inspection (recommended):
Signature:
Dealer stamp
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Scheduled Maintenance
ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Your vehicle has been tested and
certified to legislations relating to
electromagnetic compatibility
(72/245/EEC, UN ECE Regulation 10 or
other applicable local requirements). It is
your responsibility to make sure that any
equipment you have fitted complies with
applicable local legislations. Have any
equipment fitted by an authorized dealer.
WARNINGS
The radio frequency transmitter
equipment, for example cellular
telephones and amateur radio
transmitters, may only be fitted to your
vehicle if they keep to the parameters
shown in the table below. There are no
special provisions or conditions for
installations or use.
Do not mount any transceiver,
microphones, speakers, or any other
item in the deployment path of the
airbag system.
Do not fasten antenna cables to
original vehicle wiring or to any of the
high voltage cables and harnesses.
Keep antenna and power cables at
least 4 in (10 cm) from any electronic
modules and airbags.
E170906
123
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Appendices
Antenna PositionsMaximum output power Watt (Peak
RMS)
Frequency Band
MHz
350 W1-30
1, 250 W30-54
1, 250 W68-87.5
1, 250 W142-176
1, 250 W380-512
1, 210 W806-940
1, 210 W1200-1400
1, 210 W1710-1885
1, 210 W1885-2025
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
•With the ignition on.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements.
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Appendices
END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
•The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT ("EULA")
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILL CONSTITUTE YOUR AGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
•You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
Limitations
•Speech Recognition: If the
SOFTWARE includes speech
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process. It is your responsibility to
monitor any speech recognition
functions included in the system.
•Limitations on Reverse Engineering,
Decompilation and Disassembly:
You may not reverse engineer,
decompile, translate, disassemble or
attempt to discover any source code
or underlying ideas or algorithms of the
SOFTWARE nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation or
to the extent as may be permitted by
the licensing terms governing use of
any open source components included
with the SOFTWARE.
•Limitations on Distributing,
Copying, Modifying and Creating
Derivative Works: You may not
distribute, copy, make modifications
to or create derivative works based on
the SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation or to
the extent as may be permitted by the
licensing terms governing use of any
open source components included with
the SOFTWARE.
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Appendices
•Single EULA: The end user
documentation for the DEVICES and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs, you
are licensed to use only one (1) copy of
the SOFTWARE.
•SOFTWARE Transfer: You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICES, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
•Termination: Without prejudice to any
other rights, FORD MOTOR COMPANY
may terminate this EULA if you fail to
comply with the terms and conditions
of this EULA.
•Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.
•Additional Software/Services: The
SOFTWARE may permit FORD MOTOR
COMPANY, third party software and
service suppliers, its affiliates and/or
its designated agent to provide or make
available to you SOFTWARE updates,
supplements, add-on components, or
Internet-based services components
of the SOFTWARE after the date you
obtain your initial copy of the
SOFTWARE ("Supplemental
Components".) SOFTWARE updates
may cause you to incur additional
charges from your wireless service
provider. If FORD MOTOR COMPANY
or third party software and services
suppliers provide or make available to
you Supplemental Components and
no other EULA terms are provided
along with the Supplemental
Components, then the terms of this
EULA shall apply. FORD MOTOR
COMPANY, its affiliates and/or its
designated agent reserve the right to
discontinue without liability any
Internet-based services provided to
you or made available to you through
the use of the SOFTWARE.
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Appendices
•Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(I) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
•Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
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Appendices
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
•Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries.
General Operation
•Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
•Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
•Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
•Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
•Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
•Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
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Appendices
substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
•Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
•Potential Map Inaccuracy: Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
•Emergency Services: Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
Your Responsibilities and Assumptions of
Risk
•You agree to each of the following:(a)
Any use of the SOFTWARE while
driving an automobile or other vehicle
in violation of applicable law or
otherwise driving in an unsafe manner
presents a significant risk of distracted
driving and should not be attempted
under any circumstances;(b) Use of
the SOFTWARE at excessive volume
poses a significant risk of hearing
damage and should not be attempted
under any circumstances;(c) The
SOFTWARE may not be compatible
with new or different versions of an
operating system, third party software,
or third party services, and the
SOFTWARE may potentially cause a
critical failure of an operating system,
third party software, or third party
service.(d) Any third party service
accessed by or third party software
used with the SOFTWARE (I) may
charge an additional fee for access, (ii)
may not work correctly, on an
uninterrupted basis, or error free, (iii)
may change streaming formats or
discontinue operation, (iv) may contain
adult, profane or offensive content; and
(v) may contain inaccurate, false or
misleading traffic, weather, financial
or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
•When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.
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Disclaimer of Warranty
YOU EXPRESSLY ACKNOWLEDGE AND
AGREE THAT USE OF THE DEVICES AND
SOFTWARE IS AT YOUR SOLE RISK AND
THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY,
PERFORMANCE, COMPATIBILITY,
ACCURACY AND EFFORT IS WITH YOU.
TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE SOFTWARE
AND ANY THIRD PARTY SOFTWARE OR
THIRD-PARTY SERVICES ARE PROVIDED
"AS IS" AND “AS AVAILABLE”, WITH ALL
FAULTS AND WITHOUT WARRANTY OF
ANY KIND, AND FORD MOTOR COMPANY
HEREBY DISCLAIMS ALL WARRANTIES
AND CONDITIONS WITH RESPECT TO
THE SOFTWARE, THIRD PARTY
SOFTWARE, AND THIRD-PARTY
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY
QUALITY, OF FITNESS FOR AN
ARTICULAR PURPOSE, OF ACCURACY,
OF QUIET ENJOYMENT, AND
NON-INFRINGEMENT OF THIRD-PARTY
RIGHTS. FORD MOTOR COMPANY DOES
NOT WARRANT (a) AGAINST
INTERFERENCE WITH YOUR ENJOYMENT
OF THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES,
(b) THAT THE SOFTWARE, THIRD PARTY
SOFTWARE, OR THIRD-PARTY SERVICES
WILL MEET YOUR REQUIREMENTS, (c)
THAT THE OPERATION OF THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE, (d)
OR THAT DEFECTS IN THE SOFTWARE,
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL
CREATE A WARRANTY. SHOULD THE
SOFTWARE, THIRD PARTY SOFTWARE,
OR THIRD-PARTY SERVICES PROVE
DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING,
REPAIR OR CORRECTION. SOME
JURISDICTIONS DO NOT ALLOW THE
DISCLAIMER OF IMPLIED WARRANTIES
OR LIMITATIONS ON APPLICABLE
STATUTORY RIGHTS OF A CONSUMER,
SO THE ABOVE DISCLAIMER MAY NOT
FULLY APPLY TO YOU. THE SOLE
WARRANTY PROVIDED BY FORD MOTOR
COMPANY SHALL BE FOUND IN THE
WARRANTY INFORMATION INCLUDING
WITH YOUR OWNER GUIDE. TO THE
EXTENT THAT THERE IS ANY CONFLICT
BETWEEN THE TERMS OF THIS SECTION
AND THE WARRANTY BOOKLET, THE
WARRANTY BOOKLET SHALL CONTROL.
Applicable Law, Venue, Jurisdiction
•The laws of the State of Michigan
govern this EULA and Your use of the
SOFTWARE. Your use of the
SOFTWARE may also be subject to
other local, state, national, or
international laws. Any litigation arising
out of or related to this EULA shall be
brought and maintained exclusively in
a court of the State of Michigan
located in Wayne County or in the
United States District Court for the
Eastern District of Michigan. You hereby
consent to submit to the personal
jurisdiction of a court in the State of
Michigan located in Wayne County and
the United States District Court for the
Eastern District of Michigan for any
dispute arising out of or relating to this
EULA.
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Binding Arbitration and Class Action
Waiver
(a) Application. This Section applies to
any dispute EXCEPT IT DOES NOT
INCLUDE A DISPUTE RELATING TO
COPYRIGHT INFRINGEMENT, OR TO THE
ENFORCEMENT OR VALIDITY OF YOUR,
FORD MOTOR COMPANY, OR ANY OF
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS.
Dispute means any dispute, action, or other
controversy between You and FORD
MOTOR COMPANY, other than the
exceptions listed above, concerning the
SOFTWARE (including its price) or this
EULA, whether in contract, warranty, tort,
statute, regulation, ordinance, or any other
legal or equitable basis.
(b) Notice of Dispute. In the event of a
Dispute, You or FORD MOTOR COMPANY
must give the other a “Notice of Dispute”,
which is a written statement of the name,
address, and contact information of the
party giving it, the facts giving rise to the
dispute, and the relief requested. You and
FORD MOTOR COMPANY will attempt to
resolve any dispute through informal
negotiation within 60 days from the date
the Notice of Dispute is sent. After 60 days,
You or FORD MOTOR COMPANY may
commence arbitration.
(c) Small claims court. You may also
litigate any dispute in small claims court
in your county of residence or FORD
MOTOR COMPANY’S principal place of
business, if the dispute meets all
requirements to be heard in the small
claims court. You may litigate in small
claims court whether or not You
negotiated informally first.
(d) Binding arbitration. If You and FORD
MOTOR COMPANY, do not resolve any
dispute by informal negotiation or in small
claims court, any other effort to resolve
the dispute will be conducted exclusively
by binding arbitration. You are giving up
the right to litigate (or participate in as a
party or class member) all disputes in court
before a judge or jury. Instead, all disputes
will be resolved before a neutral arbitrator,
whose decision will be final except for a
limited right of appeal under the Federal
Arbitration Act. Any court with jurisdiction
over the parties may enforce the
arbitrator’s award.
(e) Class action waiver. Any proceedings
to resolve or litigate any dispute in any
forum will be conducted solely on an
individual basis. Neither you nor FORD
MOTOR COMPANY, will seek to have any
dispute heard as a class action, as a private
attorney general action, or in any other
proceeding in which any party acts or
proposes to act in a representative
capacity. No arbitration or proceeding will
be combined with another without the
prior written consent of all parties to all
affected arbitrations or proceedings.
(f) Arbitration procedure. Any
arbitration will be conducted by the
American Arbitration Association (the
“AAA”), under its Commercial Arbitration
Rules. If You are an individual and use the
SOFTWARE for personal or vehicle use, or
if the value of the dispute is $75,000 or
less whether or not You are an individual
or how You use the SOFTWARE, the AAA
Supplementary Procedures for
Consumer-Related Disputes will also
apply. To commence arbitration, submit a
Commercial Arbitration Rules Demand for
Arbitration form to the AAA. You may
request a telephonic or in-person hearing
by following the AAA rules. In a dispute
involving $10,000 or less, any hearing will
be telephonic unless the arbitrator finds
good cause to hold an in-person hearing
instead. For more information, see adr.org
or call 1-800-778-7879. You agree to
commence arbitration only in your county
of residence or FORD MOTOR COMPANY’S
principal place of business. The arbitrator
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Appendices
may award the same damages to You
individually as a court could. The arbitrator
may award declaratory or injunctive relief
only to You individually, and only to the
extent required to satisfy Your individual
claim.
(g) Arbitration fees and incentives.
•I. Disputes involving $75,000 or less.
FORD MOTOR COMPANY will
promptly reimburse your filing fees and
pay the AAA’s and arbitrator’s fees and
expenses. If you reject FORD MOTOR
COMPANY’S last written settlement
offer made before the arbitrator was
appointed (“last written offer”), your
dispute goes all the way to an
arbitrator’s decision (called an
“award”), and the arbitrator awards
you more than the last written offer,
FORD MOTOR COMPANY will give you
three incentives: (1) pay the greater of
the award or $1,000; (2) pay twice your
reasonable attorney’s fees, if any; and
(3) reimburse any expenses (including
expert witness fees and costs) that
your attorney reasonably accrues for
investigating, preparing, and pursuing
your claim in arbitration. The arbitrator
will determine the amounts.
•ii. Disputes involving more than
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s
and arbitrator’s fees and expenses.
•iii. Disputes involving any amount. In
any arbitration you commence, FORD
MOTOR COMPANY will seek its AAA
or arbitrator’s fees and expenses, or
Your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous
or brought for an improper purpose. In
any arbitration FORD MOTOR
COMPANY commences, it will pay all
filing, AAA, and arbitrator’s fees and
expenses. It will not seek its attorney’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.
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Appendices
1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof; (b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)
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Appendices
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
•To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
is dependent on the accuracy of
navigation, as the maps or functionality
of the TeleNav Software are not
intended to support such high risk
applications, especially in more remote
geographical areas.
•TELENAV EXPRESSLY DISCLAIMS
AND EXCLUDES ALL WARRANTIES IN
CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES WHICH MAY ARISE
FROM COURSE OF DEALING, CUSTOM
OR TRADE AND INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT
OF THIRD PARTY RIGHTS WITH
RESPECT TO THE TELENAV
SOFTWARE.
•Certain jurisdictions do not permit the
disclaimer of certain warranties, so this
limitation may not apply to you.
5. Limitation of Liability
•TO THE EXTENT PERMITTED UNDER
APPLICABLE LAW, UNDER NO
CIRCUMSTANCES SHALL TELENAV
OR ITS LICENSORS AND SUPPLIERS
BE LIABLE TO YOU OR TO ANY THIRD
PARTY FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR EXEMPLARY DAMAGES
(INCLUDING IN EACH CASE, BUT NOT
LIMITED TO, DAMAGES FOR THE
INABILITY TO USE THE EQUIPMENT
OR ACCESS DATA, LOSS OF DATA,
LOSS OF BUSINESS, LOSS OF
PROFITS, BUSINESS INTERRUPTION
OR THE LIKE) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE
TELENAV SOFTWARE, EVEN IF
TELENAV HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES
THAT YOU MIGHT INCUR FOR ANY
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REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL
DIRECT OR GENERAL DAMAGES IN
CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE), THE
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS
SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE
TELENAV SOFTWARE. SOME STATES
AND/OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU.
6. Arbitration and Governing Law
•You agree that any dispute, claim or
controversy arising out of or relating to
this Agreement or the TeleNav
Software shall be settled by
independent arbitration involving a
neutral arbitrator and administered by
the American Arbitration Association
in the County of Santa Clara, California.
The arbitrator shall apply the
Commercial Arbitration Rules of the
American Arbitration Association, and
the judgment upon the award rendered
by the arbitrator may be entered by any
court having jurisdiction. Note that
there is no judge or jury in an arbitration
proceeding and the decision of the
arbitrator shall be binding upon both
parties. You expressly agree to waive
your right to a jury trial. This Agreement
and performance hereunder will be
governed by and construed in
accordance with the laws of the State
of California, without giving effect to
its conflict of law provisions. To the
extent judicial action is necessary in
connection with the binding arbitration,
both TeleNav and you agree to submit
to the exclusive jurisdiction of the
courts of the County of Santa Clara,
California. The United Nations
Convention on Contracts for the
International Sale of Goods shall not
apply.
7. Assignment
•You may not resell, assign, or transfer
this Agreement or any of your rights or
obligations, except in totality, in
connection with your permanent
transfer of the TeleNav Software, and
expressly conditioned upon the new
user of the TeleNav Software agreeing
to be bound by the terms and
conditions of this Agreement. Any such
sale, assignment or transfer that is not
expressly permitted under this
paragraph will result in immediate
termination of this Agreement, without
liability to TeleNav, in which case you
and all other parties shall immediately
cease all use of the TeleNav Software.
Notwithstanding the foregoing,
TeleNav may assign this Agreement to
any other party at any time without
notice, provided the assignee remains
bound by this Agreement.
8. Miscellaneous
8.1
This Agreement constitutes the entire
agreement between TeleNav and you with
respect to the subject matter hereof.
8.2
Except for the limited licenses expressly
granted in this Agreement, TeleNav retains
all right, title and interest in and to the
TeleNav Software, including without
limitation all related intellectual property
rights. No licenses or other rights which are
not expressly granted in this Agreement
are intended to, or shall be, granted or
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Appendices
conferred by implication, statute,
inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors
hereby reserve all of their respective rights
other than the licenses explicitly granted
in this Agreement.
8.3
By using the TeleNav Software, you
consent to receive from TeleNav all
communications, including notices,
agreements, legally required disclosures
or other information in connection with the
TeleNav Software (collectively, "Notices")
electronically. TeleNav may provide such
Notices by posting them on TeleNav's
Website or by downloading such Notices
to your wireless device. If you desire to
withdraw your consent to receive Notices
electronically, you must discontinue your
use of the TeleNav Software.
8.4
TeleNav's or your failure to require
performance of any provision shall not
affect that party's right to require
performance at any time thereafter, nor
shall a waiver of any breach or default of
this Agreement constitute a waiver of any
subsequent breach or default or a waiver
of the provision itself.
8.5
If any provision herein is held
unenforceable, then such provision will be
modified to reflect the intention of the
parties, and the remaining provisions of
this Agreement will remain in full force and
effect.
8.6
The headings in this Agreement are for
convenience of reference only, will not be
deemed to be a part of this Agreement,
and will not be referred to in connection
with the construction or interpretation of
this Agreement. As used in this Agreement,
the words "include" and "including" and
variations thereof, will not be deemed to
be terms of limitation, but rather will be
deemed to be followed by the words
"without limitation".
9. Other Vendors Terms and Conditions
•The Telenav Software utilizes map and
other data licensed to Telenav by third
party vendors for the benefit of you and
other end users. This Agreement
includes end-user terms applicable to
these companies (included at the end
of this Agreement), and thus your use
of the Telenav Software is also subject
to such terms. You agree to comply
with the following additional terms and
conditions, which are applicable to
Telenav’s third party vendor licensors::
9.1 End User Terms Required by HERE
North America, LLC
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and Telenav (“Telenav”) and
its licensors (including their licensors and
suppliers) on the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.
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HERE holds a non-exclusive license from
the United States Postal Service® to
publish and sell ZIP+4® information.
©United States Postal Service® 2014.
Prices are not established, controlled or
approved by the United States Postal
Service®. The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4
The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
9.2 End User Terms Required by NAV2
(Shanghai) Co., Ltd
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are agreed to by you, on
the one hand, and NAV2 (Shanghai) Co.,
Ltd (“NAV2”) and its licensors (including
their licensors and suppliers) on the other
hand. 20xx. All rights reserved
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or
other similar purposes. Accordingly, but
subject to the restrictions set forth in the
following paragraphs, you agree not to
otherwise reproduce, copy, modify,
decompile, disassemble, create any
derivative works of, or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
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PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability: TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
export laws, rules or regulations prohibit
HERE from complying with any of its
obligations hereunder to deliver or
distribute Data, such failure shall be
excused and shall not constitute a breach
of this Agreement.
Entire Agreement. These terms and
conditions constitute the entire agreement
between Telenav (and its licensors,
including their licensors and suppliers) and
you pertaining to the subject matter hereof,
and supersedes in their entirety any and
all written or oral agreements previously
existing between us with respect to such
subject matter.
Governing Law. The above terms and
conditions shall be governed by the laws
of the State of Illinois [insert “Netherlands”
where European HERE Data is used],
without giving effect to (i) its conflict of
laws provisions, or (ii) the United Nations
Convention for Contracts for the
International Sale of Goods, which is
explicitly excluded. You agree to submit to
the jurisdiction of the State of Illinois
[insert “The Netherlands” where European
HERE Data is used] for any and all
disputes, claims and actions arising from
or in connection with the Data provided to
you hereunder.
Government End Users. If the Data is
being acquired by or on behalf of the
United States government or any other
entity seeking or applying rights similar to
those customarily claimed by the United
States government, this Data is a
“commercial item” as that term is defined
at 48 C.F.R. (“FAR”) 2.101, is licensed in
accordance with these End-User Terms,
and each copy of Data delivered or
otherwise furnished shall be marked and
embedded as appropriate with the
following “Notice of Use,” and shall be
treated in accordance with such Notice:
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NOTICE OF USE
CONTRACTOR (MANUFACTURER/
SUPPLIER) NAME: HERE
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: c/o Nokia, 425
West Randolph Street, Chicago, Illinois
60606
This Data is a commercial item as
defined in FAR 2.101 and is subject to
these End-User Terms under which this
Data was provided.
© 1987 – 2014 HERE – All rights reserved.
If the Contracting Officer, federal
government agency, or any federal official
refuses to use the legend provided herein,
the Contracting Officer, federal
government agency, or any federal official
must notify HERE prior to seeking
additional or alternative rights in the Data.
I. US/Canada Territory
A. United States Data. The End-User
Terms for any Application containing
Data for the United States shall contain
the following notices:
“HERE holds a non-exclusive license
from the United States Postal
Service® to publish and sell ZIP+4®
information.”
“©United States Postal Service®
20XX. Prices are not established,
controlled or approved by the United
States Postal Service®. The following
trademarks and registrations are
owned by the USPS: United States
Postal Service, USPS, and ZIP+4.”
B. Canada Data. The following provi-
sions apply to the Data for Canada,
which may include or reflect data from
third party licensors (“Third Party
Data”), including Her Majesty the Queen
in Right of Canada (“Her Majesty”),
Canada Post Corporation (“Canada
Post”) and the Department of Natural
Resources of Canada (“NRCan”):
1. Disclaimer and Limitation: Client
agrees that its use of the Third Party
Data is subject to the following provi-
sions:
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
licensors of such data, including Her
Majesty, Canada Post and NRCan,
make no guarantees, representa-
tions or warranties respecting such
data, either express or implied,
arising by law or otherwise, including
but not limited to, effectiveness,
completeness, accuracy or fitness
for a particular purpose.
b. Limitation on Liability: The Third
Party Data licensors, including Her
Majesty, Canada Post and NRCan,
shall not be liable: (i) in respect of
any claim, demand or action, irre-
spective of the nature of the cause
of the claim, demand or action
alleging any loss, injury or damages,
direct or indirect, which may result
from the use or possession of such
Data; or (ii) in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the
Data.
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Appendices
2. Copyright Notice: In connection with
each copy of all or any portion of the
Data for the Territory of Canada, Client
shall affix in a conspicuous manner the
following copyright notice on at least
one of: (i) the label for the storage
media of the copy; (ii) the packaging
for the copy; or (iii) other materials
packaged with the copy, such as user
manuals or end user license agree-
ments: “This data includes information
taken with permission from Canadian
authorities, including © Her Majesty
the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada
Post Corporation, GeoBase®, © The
Department of Natural Resources
Canada. All rights reserved.”
3. End-User Terms: Except as other-
wise agreed by the parties, in connec-
tion with the provision of any portion
of the Data for the Territory of Canada
to End-Users as may be authorized
under the Agreement, Client shall
provide such End-Users, in a reason-
ably conspicuous manner, with terms
(set forth with other end user terms
required to be provided under the
Agreement, or as otherwise may be
provided, by Client) which shall include
the following provisions on behalf of
the Third Party Data licensors,
including Her Majesty, Canada Post
and NRCan:
The Data may include or reflect
data of licensors, including Her
Majesty the Queen in the Right of
Canada (“Her Majesty”), Canada
Post Corporation (“Canada Post”)
and the Department of Natural
Resources Canada (“NRCan”). Such
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,
either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail.
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Appendices
II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeTerritory
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry
“© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement, HERE
shall have the right to
terminate Client’s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’s database for the country of
Jordan (“Jordan Data”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.
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Appendices
V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l’Equipement et des
Transports.”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS”) to create and
sell paper maps, Client’s paying to the
OS any and all applicable paper map
royalties, and Client’s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
is conditioned on Client’s obtaining prior
written consent from Kartografie a.s.;
(c) such license for selling or distributing
with respect to Data for the Territory of
Switzerland is conditioned on Client’s
obtaining a permit from Bundesamt für
Landestopografie of Switzerland; (d)
Client is restricted from using Data for
the Territory of France to create paper
maps with a scale between 1:5,000 and
1:250,000; and (e) Client is restricted
from using any Data to create, sell or
distribute paper maps that are the same
or substantially similar, in terms of data
content and specific use of color,
symbols and scale, to paper maps
published by the European national
mapping agencies, including without
limitation, Landervermessungämter of
Germany, Topografische Dienst of the
Netherlands, Nationaal Geografisch
Instituut of Belgium, Bundesamt für
Landestopografie of Switzerland,
Bundesamt für Eich-und Vermessung-
swesen of Austria, and the National
Land Survey of Sweden.
C. OS Enforcement. Without limiting
Section IV(B) above, with respect to
Data for the Territory of Great Britain,
Client acknowledges and agrees that
the Ordnance Survey (“OS”) may bring
a direct action against Client to enforce
compliance with the OS copyright notice
(see Section IV(D) below) and paper
map requirements (see Section IV(B)
above) contained in this Agreement.
D. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
NoticeCountry(ies)
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Appendices
“© Bundesamt für Eich-
und Vermessungswesen”
Austria
“© EuroGeographics”
Croatia
Cyprus,
Estonia,
Latvia,
Lithuania,
Moldova,
Poland,
Slovenia
and/or
Ukraine
“source: © IGN 2009 – BD
TOPO ®”
France
“Die Grundlagendaten
wurden mit Genehmigung
der zuständigen Behörden
entnommen”
Germany
“Contains Ordnance
Survey data © Crown
copyright and database
right 2010 Contains Royal
Mail data © Royal Mail
copyright and database
right 2010”
Great Britain
“Copyright Geomatics
Ltd.”
Greece
“Copyright © 2003; Top-
Map Ltd.”
Hungary
“La Banca Dati Italiana è
stata prodotta usando
quale riferimento anche
cartografia numerica ed
al tratto prodotta e fornita
dalla Regione Toscana.”
Italy
“Copyright © 2000;
Norwegian Mapping
Authority”
Norway
“Source: IgeoE – Portugal”Portugal
“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden.”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au).
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Appendices
Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors.”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER
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Appendices
MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
356
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Appendices
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR
ITS SUPPLIERS’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Export Control
You agree not to export to anywhere any
part of the Data provided to you or any
direct product thereof except in
compliance with, and with all licenses and
approvals required under, applicable
export laws, rules and regulations.
IP Protection
The Data are owned by NAV2 or its
suppliers and are protected by applicable
copyright and other intellectual property
law and treaties. The Data are provided
solely on the basis of a license to use, not
sale.
Entire Agreement
These terms and conditions constitute the
entire agreement between NAV2(and its
licensors, including their licensors and
suppliers) and you pertaining to the subject
matter hereof, and supersedes in their
entirety any and all written or oral
agreements previously existing between
us with respect to such subject matter.
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Appendices
Governing Law.
The above terms and conditions shall be
governed by the laws of the People’s
Republic of China, without giving effect to
(i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts
for the International Sale of Goods, which
is explicitly excluded. Any dispute arising
from or in connection with the Data
provided to you hereunder shall be
submitted to the Shanghai International
Economic and Trade Arbitration
Commission for arbitration.
Gracenote® Copyright
CD and music-related data from
Gracenote, Inc., copyright©
2000-2007 Gracenote. Gracenote
Software, copyright © 2000-2007
Gracenote. This product and service may
practice one or more of the following U.S.
Patents 5,987,525; 6,061,680; 6,154,773;
6,161,132; 6,230,192; 6,230,207; 6.240,459;
6,330,593 and other patents issued or
pending. Some services supplied under
license from Open Globe, Inc. for U.S.
Patent 6,304,523.
Gracenote and CDDB are registered
trademarks of Gracenote. The Gracenote
logo and logotype, and the "Powered by
Gracenote™" logo are trademarks of
Gracenote.
Gracenote® End User License Agreement
(EULA)
This device contains software from
Gracenote, Inc. of 2000 Powell Street
Emeryville, California 94608
("Gracenote").
The software from Gracenote (the
"Gracenote Software") enables this device
to do disc and music file identification and
obtain music-related information, including
name, artist, track, and title information
("Gracenote Data") from online servers
("Gracenote Servers"), and to perform
other functions. You may use Gracenote
Data only by means of the intended End
User functions of this device. This device
may contain content belonging to
Gracenote's providers. If so, all of the
restrictions set forth herein with respect to
Gracenote Data shall also apply to such
content and such content providers shall
be entitled to all of the benefits and
protections set forth herein that are
available to Gracenote. You agree that you
will use the content from Gracenote
("Gracenote Content") , Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal,
non-commercial use only. You agree not
to assign, copy, transfer or transmit the
Gracenote Content, Gracenote Software
or any Gracenote Data (except in a Tag
associated with a music file) to any third
party. YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE CONTENT,
GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS,
EXCEPT AS EXPRESSLY PERMITTED
HEREIN.
You agree that your non-exclusive licenses
to use the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers will terminate if you
violate these restrictions. If your licenses
terminate, you agree to cease any and all
use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and
Gracenote Servers.
Gracenote, respectively, reserve all rights
in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and
Gracenote Content, including all ownership
rights. Under no circumstances will either
Gracenote become liable for any payment
to you for any information that you provide,
358
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Appendices
including any copyrighted material or
music file information. You agree that
Gracenote may enforce its respective
rights, collectively or separately, under this
agreement against you, directly in each
company's own name.
Gracenote uses a unique identifier to track
queries for statistical purposes. The
purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
UNINTERRUPTED. GRACENOTE IS NOT
OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES
AT ANY TIME. GRACENOTE DISCLAIM ALL
WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND
NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
THAT WILL BE OBTAINED BY YOUR USE
OF THE GRACENOTE SOFTWARE OR ANY
GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR FOR ANY LOST PROFITS
OR LOST REVENUES FOR ANY REASON
WHATSOEVER. © Gracenote 2007.
Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
WARNING
Changes or modifications not
expressively approved by the party
responsible for compliance could
void the user's authority to operate the
equipment. The term "IC:" before the radio
certification number only signifies that
Industry Canada technical specifications
were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
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Appendices
Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon-
ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
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Appendices
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
TYPE APPROVALS
E207834
E207823
Canada
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Appendices
E207827
China
E206304
European Union
E207828
Indonesia
E207829
Jordan
E207833
Mexico
E207831
Morocco
E206301
South Korea
E207832
Singapore
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Appendices
E206300
South Africa
E206303
E206302
Taiwan
E206305
Ukraine
E207830
United States
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A
A/C
See: Climate Control..........................................94
About This Manual...........................................5
ABS
See: Brakes...........................................................120
ABS driving hints
See: Hints on Driving With Anti-Lock
Brakes..................................................................121
Accessories.....................................................316
Exterior style.........................................................316
Interior style..........................................................316
Lifestyle..................................................................316
Peace of mind......................................................316
Accessories
See: Replacement Parts
Recommendation............................................10
Adjusting the Headlamps..........................177
Horizontal Aim Adjustment............................178
Vertical Aim Adjustment..................................177
Adjusting the Steering Wheel....................61
Airbag Disposal...............................................43
Air Conditioning
See: Climate Control..........................................94
Alarm
See: Anti-Theft Alarm........................................59
Ambient Lighting............................................70
Anti-Theft Alarm............................................59
Arming the Alarm.................................................59
Disarming the Alarm..........................................60
Appendices....................................................334
Apps.................................................................288
..................................................................................288
SiriusXM Traffic and Travel Link...................289
At a Glance........................................................13
Audible Warnings and Indicators.............79
Headlamps On Warning Chime......................79
Keyless Warning Alert.........................................79
Parking Brake On Warning Chime..................79
Audio Control....................................................61
Seek, Next or Previous........................................62
Audio System................................................223
General Information..........................................223
Audio Unit - Vehicles With: Sony Audio
System..........................................................224
Autolamps........................................................67
Windshield Wiper Activated
Headlamps........................................................67
Automatic Climate Control........................94
Dual Zone Temperature Control....................95
Single Zone Temperature Control.................95
Temperature Control..........................................95
Automatic Transmission............................118
Brake-Shift Interlock..........................................118
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................119
Understanding the Positions of Your
Automatic Transmission..............................118
Auxiliary Power Points................................105
12 Volt DC Power Point.....................................105
Location.................................................................105
B
Battery
See: Changing the 12V Battery.......................174
Bonnet Lock
See: Opening and Closing the Hood...........170
Booster Seats..................................................22
Types of Booster Seats......................................23
Brake Fluid Check..........................................173
Brakes...............................................................120
General Information..........................................120
Breaking-In......................................................142
Bulb Specification Chart............................181
C
Cabin Air Filter.................................................97
California Proposition 65...............................9
Capacities and Specifications.................221
Capacities..............................................................221
Specifications.......................................................221
Car Wash
See: Cleaning the Exterior...............................184
Center Console.............................................106
Changing a Bulb............................................179
Headlamp..............................................................179
Licence Plate and High Mounted Stop
Lamp...................................................................181
Rear Lamp............................................................180
Changing a Fuse............................................167
Fuses........................................................................167
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Index
Changing a Road Wheel............................216
Important Information for Lifting or
Jacking...............................................................216
Changing the 12V Battery...........................174
Changing the Front Wiper Blades..........176
Changing the Windshield Wiper
Blades.................................................................176
Service Position...................................................176
Changing the Rear Wiper Blades............177
Charging the High Voltage Battery.........110
AC Charging...........................................................110
DC Charging...........................................................115
Checking MyKey System Status................51
MyKey Distance......................................................51
Number of Admin Keys.......................................51
Number of MyKeys...............................................51
Checking the Wiper Blades.......................175
Child Restraint and Seatbelt
Maintenance.................................................33
Child Restraint Positioning.........................24
Child Safety.......................................................15
General Information.............................................15
Child Safety Locks..........................................25
Left-Hand Side......................................................26
Right-Hand Side...................................................26
Cleaning Leather Seats..............................187
Cleaning Products........................................183
Cleaning the Engine....................................185
Cleaning the Exterior...................................184
Cleaning the Headlamps.................................184
Exterior Chrome Parts......................................184
Exterior Plastic Parts.........................................184
Stripes or Graphics............................................184
Underbody............................................................185
Under Hood..........................................................185
Cleaning the Instrument Panel and
Instrument Cluster Lens..........................187
Cleaning the Interior....................................186
Cleaning the Wheels...................................188
Cleaning the Windows and Wiper
Blades............................................................186
Clearing All MyKeys.......................................50
Climate Control..............................................94
Cold Weather Precautions........................142
Collision, Damage or Fire Event...............147
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries.......................147
Coolant Check.................................................171
Adding Coolant....................................................172
Recycled Coolant................................................173
Severe Climates...................................................173
Crash Sensors and Airbag Indicator........42
Creating a MyKey...........................................49
Programming/Changing Configurable
Settings...............................................................49
Cruise Control..................................................62
Principle of Operation........................................131
Cruise control
See: Using Cruise Control.................................131
Customer Assistance..................................149
D
Data Recording..................................................7
Event Data Recording...........................................8
Service Data Recording.........................................7
Daytime Running Lamps............................68
Type 1 - Conventional
(Non-Configurable).......................................68
Type 2 - Configurable.........................................68
Direction Indicators.......................................69
Doors and Locks.............................................53
Driver and Passenger Airbags...................36
Children and Airbags...........................................37
Proper Driver and Front Passenger Seating
Adjustment........................................................36
Driver Knee Airbag..........................................41
Driving Aids.....................................................133
Driving Hints....................................................142
Driving Through Water................................142
DRL
See: Daytime Running Lamps........................68
E
Electric Vehicle Information....................269
Charge Settings...................................................271
Power Flow..........................................................285
Vehicle.....................................................................271
Electromagnetic Compatibility..............334
End User License Agreement.................336
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................336
Engine Immobilizer
See: Passive Anti-Theft System.....................58
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Index
Entertainment...............................................245
AM/FM Radio......................................................246
Apps........................................................................254
Bluetooth Stereo or USB................................253
CD............................................................................252
HD Radio™ Information (If
Available)........................................................249
SiriusXM® Satellite Radio (If
Activated)........................................................247
Sources..................................................................246
Supported Media Players, Formats and
Metadata Information................................254
USB Ports.............................................................254
Environment......................................................12
Event Data Recording
See: Data Recording...............................................7
Exterior Mirrors.................................................72
Fold-Away Exterior Mirrors................................73
Heated Exterior Mirrors.......................................73
Integrated Blind Spot Mirrors...........................73
Power Exterior Mirrors.........................................72
F
Fastening the Seatbelts..............................28
Seatbelt Locking Modes....................................29
Using Seatbelts During Pregnancy................28
Flat Tire Inflation
See: Tire Sealant and Inflator Kit...................191
Floor Mats........................................................142
Ford Credit...........................................................9
US Only.......................................................................9
Ford Protect....................................................318
Ford Protect Extended Service Plan
(CANADA ONLY)...........................................319
Ford Protect Extended Service Plans (U.S.
Only)...................................................................318
Front Passenger Sensing System.............37
Front Wiper Blades
See: Changing the Front Wiper Blades.......176
Fuse Box Locations......................................156
Engine Compartment Fuse Box....................156
Luggage Compartment Fuse Box................156
Passenger Compartment Fuse Box............156
Fuses.................................................................156
Fuse Specification Chart...........................156
Electric Motor Compartment Fuse
Box.......................................................................157
Luggage Compartment Fuse Box................164
Passenger Compartment Fuse Box.............162
Pre-fuse Box.........................................................156
G
Gauges................................................................75
Common Displays................................................75
Gearbox
See: Transmission...............................................118
General Information on Radio
Frequencies...................................................44
General Maintenance Information.......320
Multi-point Inspection......................................322
Owner Checks and Services...........................321
Protecting Your Investment...........................320
Why Maintain Your Vehicle?.........................320
Why Maintain Your Vehicle at Your
Dealership?.....................................................320
Getting Assistance Outside the U.S. and
Canada..........................................................152
Getting the Services You Need...............149
Away From Home...............................................149
H
Handbrake
See: Parking Brake...............................................121
Hazard Flashers............................................145
Headlamp Adjusting
See: Adjusting the Headlamps.......................177
Headlamp Exit Delay....................................68
Headlamp Removal
See: Removing a Headlamp...........................178
Head Restraints..............................................99
Adjusting the Head Restraint........................100
Tilting Head Restraints ...................................100
Heated Seats.................................................104
Heated Windows and Mirrors...................96
Heated Exterior Mirrors.......................................97
Heated Rear Window.........................................96
Heating
See: Climate Control..........................................94
High Voltage Battery Cut-Off
Switch.............................................................116
High Voltage Battery....................................110
General Information...........................................110
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Index
Hill Start Assist..............................................122
Switching the System On and Off................122
Using Hill Start Assist........................................122
Hints on Controlling the Interior
Climate............................................................95
General Hints.........................................................95
Improving Vehicle Drive Range.......................96
Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather..............................................................96
Hints on Driving With Anti-Lock
Brakes..............................................................121
Home Screen................................................238
Hood Lock
See: Opening and Closing the Hood...........170
I
In California (U.S. Only).............................150
Information Display Control.......................63
Multimedia Controls...........................................63
Information Displays....................................80
General Information...........................................80
Information Messages..................................87
AdvanceTrac®.......................................................87
Alarm System........................................................88
Battery and Charging System (High
Voltage)..............................................................88
Door Ajar.................................................................89
Hill Start Assist.....................................................90
Keys and Intelligent Access.............................90
Lighting....................................................................90
Maintenance...........................................................91
MyKey........................................................................91
Parking Aid..............................................................92
Parking Brake.........................................................92
Power Steering......................................................92
Remote Start.........................................................93
Tire Pressure Monitoring System...................93
Traction Control....................................................93
Transmission..........................................................93
Installing Child Restraints............................16
Child Restraints......................................................16
Using Lap and Shoulder Belts..........................17
Using Lower Anchors and Tethers for
Children (LATCH).............................................19
Using Tether Straps..............................................21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror....................................................73
Introduction........................................................5
J
Jump Starting the Vehicle.........................145
To Connect the Booster Cables....................146
To Start Your Vehicle.........................................146
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66
Headlamp Flasher................................................67
High Beams............................................................66
Parking Lamps......................................................66
Lighting..............................................................66
General Information...........................................66
Load Carrying.................................................134
Load Limit........................................................134
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................139
Vehicle Loading - with and without a
Trailer..................................................................134
Locking and Unlocking.................................53
Activating Intelligent Access............................54
Autolock...................................................................55
Autounlock.............................................................55
Battery Saver.........................................................56
Disabled Intelligent Access Keys....................55
Illuminated Entry..................................................56
Illuminated Exit.....................................................56
Opening the Liftgate...........................................56
Power Door Locks................................................53
Remote Control.....................................................53
Smart Unlocks for Intelligent Access
Keys......................................................................55
Lug Nuts
See: Changing a Road Wheel........................216
Lug Nuts............................................................217
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Index
M
Maintenance..................................................169
General Information..........................................169
Manual Liftgate..............................................56
Closing the Liftgate..............................................57
Opening the Liftgate............................................57
Manual Seats..................................................101
Media Hub......................................................226
Message Center
See: Information Displays................................80
Mirrors
See: Heated Windows and Mirrors................96
See: Windows and Mirrors.................................71
Mobile Communications Equipment........11
Motorcraft Parts............................................218
MyKey Troubleshooting...............................52
MyKey™............................................................48
Principle of Operation........................................48
N
Navigation......................................................260
cityseeker.............................................................268
Destination Mode..............................................263
Map Mode.............................................................261
Navigation Map Updates................................269
Navigation Menu................................................266
SiriusXM Traffic and Travel Link...................269
Waypoints.............................................................267
Normal Scheduled Maintenance...........323
O
Opening and Closing the Hood...............170
Closing the Hood................................................170
Opening the Hood..............................................170
Ordering Additional Owner's
Literature.......................................................153
Obtaining a French Owner’s Manual..........154
Overhead Console.......................................106
P
Parking Aids....................................................126
Principle of Operation.......................................126
Parking Brake...................................................121
Passive Anti-Theft System........................58
SecuriLock..............................................................58
PATS
See: Passive Anti-Theft System.....................58
Perchlorate..........................................................9
Personal Safety System™..........................34
How Does the Personal Safety System
Work?..................................................................34
Phone...............................................................255
During a Phone Call..........................................258
Making Calls.........................................................257
Pairing Your Cell Phone for the First
Time...................................................................255
Phone Menu........................................................256
Receiving Calls....................................................258
Smartphone Connectivity..............................259
Text Messaging...................................................259
Post-Crash Alert System...........................148
Power Door Locks
See: Locking and Unlocking.............................53
Power Seats....................................................101
Power Lumbar.....................................................102
Power Windows...............................................71
Accessory Delay....................................................72
Bounce-Back...........................................................71
One-Touch Down..................................................71
One-Touch Up........................................................71
Window Lock...........................................................71
Protecting the Environment........................12
R
Rear Parking Aid............................................126
Obstacle Distance Indicator............................127
Rear Seats.......................................................102
Folding the Seatback........................................102
Rear Under Floor Storage..........................134
Cargo Management System..........................134
Rear View Camera........................................127
Enhanced Park Aids..........................................130
Using the Rear View Camera System.........128
Rear View Camera
See: Rear View Camera....................................127
Rear Window Wiper and Washers...........65
Rear Window Washer.........................................65
Rear Window Wiper............................................65
Rear Wiper Blades
See: Changing the Rear Wiper Blades.........177
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Index
Remote Control..............................................44
Changing the Remote Control Battery........45
Intelligent Access Key........................................44
Locating Your Vehicle.........................................46
Programming a New Remote Control..........45
Remote Start.........................................................46
Reprogramming the Unlocking
Function..............................................................45
Sounding the Panic Alarm...............................46
Remote Start...................................................97
Automatic Settings..............................................97
Heated and Cooled Devices............................98
Last Settings..........................................................98
Removing a Headlamp...............................178
Repairing Minor Paint Damage...............188
Replacement Parts
Recommendation........................................10
Collision Repairs....................................................10
Scheduled Maintenance and Mechanical
Repairs.................................................................10
Warranty on Replacement Parts....................10
Replacing a Lost Key or Remote
Control.............................................................47
Reporting Safety Defects (Canada
Only)...............................................................154
Reporting Safety Defects (U.S.
Only)...............................................................154
Roadside Assistance...................................144
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................145
Vehicles Sold in Canada: Roadside
Assistance Program Coverage..................145
Vehicles Sold in Canada: Using Roadside
Assistance........................................................145
Vehicles Sold in the United States: Getting
Roadside Assistance....................................144
Vehicles Sold in the United States: Using
Roadside Assistance....................................144
Roadside Emergencies...............................144
Running-In
See: Breaking-In..................................................142
S
Safety Canopy™.............................................41
Scheduled Maintenance Record...........324
Scheduled Maintenance...........................320
Seatbelt Extension........................................33
Seatbelt Height Adjustment.....................30
Seatbelt Reminder..........................................31
Belt-Minder™.........................................................31
Seatbelts............................................................27
Principle of Operation.........................................27
Seatbelt Warning Lamp and Indicator
Chime..............................................................30
Conditions of operation......................................31
Seats...................................................................99
Security..............................................................58
Settings...........................................................290
911 Assist...............................................................295
Ambient Lighting...............................................302
Bluetooth..............................................................292
Clock.......................................................................292
Display...................................................................303
General.................................................................300
Media Player.........................................................291
Mobile Apps.........................................................298
Navigation............................................................296
Phone.....................................................................292
Radio......................................................................295
Sound....................................................................290
Valet Mode...........................................................304
Vehicle...................................................................302
Voice Control.......................................................303
Wi-Fi & Hotspot.................................................300
Side Airbags.....................................................40
Sitting in the Correct Position...................99
Snow Chains
See: Using Snow Chains...................................212
Special Notices................................................10
New Vehicle Limited Warranty........................10
On Board Diagnostics Data Link
Connector.............................................................11
Special Instructions.............................................10
Speed Control
See: Cruise Control..............................................131
Stability Control............................................124
Principle of Operation.......................................124
Starting and Stopping the Electric
Motor..............................................................107
Starting the Electric Motor........................107
Keyless Starting...................................................107
Starting Your Vehicle.........................................107
Steering............................................................133
Electric Power Steering....................................133
Steering Wheel................................................61
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Index
Storage Compartments............................106
Sun Visors..........................................................74
Illuminated Vanity Mirror....................................74
Supplementary Restraints System.........35
Principle of Operation.........................................35
Switching Off the Electric Motor............108
Symbols Glossary.............................................5
SYNC™ 3.........................................................227
General Information..........................................227
SYNC™ 3 Troubleshooting.....................304
T
Tailgate
See: Manual Liftgate...........................................56
Technical Specifications
See: Capacities and Specifications.............218
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).........................151
Tire Care...........................................................197
Glossary of Tire Terminology.........................199
Information About Uniform Tire Quality
Grading...............................................................197
Information Contained on the Tire
Sidewall...........................................................200
Temperature A B C.............................................198
Traction AA A B C...............................................198
Treadwear.............................................................198
Tire Inflation When Punctured
See: Tire Sealant and Inflator Kit...................191
Tire Pressure Monitoring System............212
Changing Tires With a Tire Pressure
Monitoring System........................................213
Understanding Your Tire Pressure
Monitoring System .......................................214
Tire Repair Kit
See: Tire Sealant and Inflator Kit...................191
Tire Sealant and Inflator Kit......................191
First Stage: Inflating the Tire with Sealing
Compound and Air........................................193
General Information..........................................192
Second Stage: Checking Tire
Pressure............................................................195
Tips for Use of the Kit.......................................192
What to Do After the Tire has Been
Sealed................................................................195
What to Do When a Tire Is Punctured........193
Tires
See: Wheels and Tires.......................................191
Towing a Trailer.............................................140
Towing the Vehicle on Four
Wheels..........................................................140
Emergency Towing............................................140
Recreational Towing...........................................141
Towing..............................................................140
Traction Control.............................................123
Principle of Operation.......................................123
Transmission Code Designation............220
Transmission...................................................118
Transporting the Vehicle...........................140
Type Approvals..............................................361
U
Under Hood Overview..................................171
Using Cruise Control.....................................131
Switching Cruise Control Off...........................131
Switching Cruise Control On...........................131
Using MyKey With Remote Start
Systems...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems...................................51
Using Snow Chains......................................212
Using Stability Control................................125
Using Traction Control................................123
Switching the System Off................................123
System Indicator Lights and
Messages..........................................................123
Using a Switch.....................................................123
Using the Information Display
Controls.............................................................123
Using Voice Recognition...........................239
Audio Voice Commands.................................240
Mobile App Voice Commands......................243
Navigation Voice Commands........................242
Phone Voice Commands.................................241
SiriusXM Traffic and Travel Link Voice
Commands.....................................................244
Voice Settings Commands............................244
Utilizing the Mediation/Arbitration
Program (Canada Only).........................152
371
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing
Index
V
Vehicle Care....................................................183
General Information..........................................183
Vehicle Certification Label.......................220
Vehicle Identification Number.................219
Vehicle Storage.............................................188
12V Battery............................................................189
Body........................................................................189
Brakes.....................................................................189
Cooling System...................................................189
Electric Motor......................................................189
General...................................................................189
High Voltage Battery.........................................189
Miscellaneous.....................................................190
Removing Vehicle From Storage..................190
Tires.........................................................................189
Ventilation
See: Climate Control..........................................94
VIN
See: Vehicle Identification Number.............219
Voice Control...................................................62
W
Warning Lamps and Indicators..................77
Anti-Lock Braking System Warning
Lamp.....................................................................77
Battery Charging Condition Warning
Lamp.....................................................................77
Brake System Warning Lamp...........................77
Cruise Control Indicator .....................................77
Direction Indicator................................................78
Door Ajar..................................................................78
Fasten Safety Belt Warning Lamp.................78
Front Airbag Warning Lamp.............................78
Headlamp and Parking Lamp Indicator
................................................................................78
High Beam Indicator............................................78
Liftgate Ajar............................................................78
Limited Performance..........................................78
Low Battery.............................................................78
Low Tire Pressure Warning...............................78
Low Washer Fluid.................................................78
Motor Coolant Temperature............................78
Powertrain Fault...................................................79
Ready to Drive........................................................79
Stability Control Off Indicator.........................79
Stability Control Warning Lamp ....................79
Stop Safely.............................................................79
Vehicle Plugged in................................................79
Washer Fluid Check......................................174
Washers
See: Cleaning the Exterior...............................184
See: Wipers and Washers.................................64
Waxing..............................................................185
Wheel Nuts
See: Changing a Road Wheel........................216
Wheels and Tires...........................................191
Windows and Mirrors.....................................71
Windshield Washers.....................................64
Windshield Wipers........................................64
Intermittent Wipe................................................64
Speed Dependent Wipers................................64
Wiper Blades
See: Checking the Wiper Blades...................175
Wipers and Washers.....................................64
Wrecker Towing
See: Transporting the Vehicle.......................140
372
2018 Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, JM5J 19A321 RA enUSA, Edition date: 201706, First Printing
Index

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