Catalog Hilti Lifetime Service Warranty

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Lifetime Service

Hilti, Inc. (U.S.) 1-800-879-8000 www.us.hilti.com • en español 1-800-879-5000

Hilti (Canada) Corporation 1-800-363-4458 www.hilti.ca

Hilti. Outperform. Outlast.

NO

COSTS

MANUFACTURER’S

WARRANTY

REPAIR

COST LIMIT

LIFETIME

SERVICE

2

Years up to

Lifetime Lifetime

Tool Coverage Summary

Hilti tool repair

When a tool goes down, Hilti understands your need to get it back on the job quickly.

That is why we strive to repair and return your tool in 5 working days or less.

The process is simple:

1. Call Hilti Customer Service (U.S. 1-800-879-8000, Canada 1-800-363-4458,

Guam 1-671-646-0930, Puerto Rico 1-787-936-7060).

2. Answer a few simple questions and your shipping documents/label will be faxed

or emailed to you within minutes.

3. Package your tool for shipping, your shipping documents/label, the box and

give the packaged tool to your delivery person or drop it off at the nearest shipping

location. Shipping methods vary depending upon region.

• 2 year No-Cost Coverage

• Lifetime Repair Cost Limit

• Lifetime Manufacturers

Warranty

Laser Measuring and

Positioning Systems; CPC

Lithium-Ion Systems;

Rotary Hammer Drills;

Combihammers; Demolition

Hammers; Diamond Coring

Systems; DG 150 Diamond

Grinding System; GX 120,

DX 600N, DX 462, DX 460,

DX 351, DX 76, DX 36, DX 35,

DX E72

• 1 year No-Cost Coverage

• Lifetime Repair Cost Limit

• Lifetime Manufacturers

Warranty

NiMH and NiCd Cordless

Systems; Reciprocating Saws;

Jig Saws; Circular Saws;

5" to 7" Angle Grinders;

Screwdrivers; Impact tools;

GX 100-E, DX 860, R4DWX-S;

P 3500, and P 8000 Dispensers

• Lifetime Repair Cost Limit

• Lifetime Manufacturers

Warranty

4-1/2" Angle Grinders; Gas

Saws

No-Cost Coverage for

up to 2 years

With Hilti tools you incur

absolutely no repair costs

for up to 2 years from the

date of purchase. This

includes:

• Inbound and return

shipping

• Labor costs

• Repair or replacement

of any defective parts as

well as parts subject to

wear and tear*

• Servicing when indicated

by the service indicator

light on the tool

• Functional check,

adjustments and safety

check after every repair

• One calibration per year

of Hilti laser tools during

the 2 year no-cost period

Lifetime Repair Cost

Limit

After reaching the end of

the 1 or 2 year No-Cost

period, you pay a

maximum of 30% of the

corresponding new tool’s

list price per repair. If the

cost of the repair is below

this limit, you only pay the

actual cost of the repair.

Plus

• An extended 6 month no

cost period for tools with

an initial 2 year No-Cost

Coverage period, and

3 months for tools with

an initial 1 year No-Cost

cCoverage period

• No cost inbound shipping

• No cost calibration with

laser tool repairs

Lifetime Manufacturers

Warranty

Hilti repairs or replaces

the Hilti tool, at no cost, if

there is damage to the tool

due to defects in materials

or workmanship.

Limitations

• No-Cost Coverage excludes

damage due to abuse, or use

not in accordance with the tool

operator’s manual.

• Lifetime Manufacturer’s Warranty

and Lifetime Repair Cost Limit

offered as long as replacement

parts remain available.

• Refurbished batteries may be used

as a no cost replacement part.

* Pistons, spring clips and buffers

for powder-actuated fastening

tools are excluded from the

no-cost wear and tear coverage.