Buyers Guide VIC

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Solar Buying Guide – please read your 20 point solar buyers guide
In this document we hope to educate you on the benefits of solar in your state. This information is only a guide and is designed to aid
in your decision to go solar. It does not replace, doing your own research when deciding if solar is right for you. The information provided
is general by nature and individualised circumstances may vary. Your individualised report, with calculations and estimated potential
savings would have been attached in the same email you received from us.
Solar Energy in Australia
Household use of solar photovoltaic (PV) panel systems has grown significantly in Australia this decade. This has been due to the
increases of electricity bills and government incentives to reduce carbon emissions. Solar power systems are now an affordable option
for Australian households looking to reduce their power bills and generate their own clean electricity. With the increased range of
products and suppliers on the market, being an informed consumer has never been more important. This guide provides an
introduction to solar PV systems so you are better equipped to make choices about a solar product that may be right for you.

1. HOW DOES SOLAR PV WORK?
Solar Photovoltaic (PV) panels are generally fitted on the roof in a northerly direction and at an angle to
maximise the amount of sunlight that hits the panels.
Solar PV panels on the roofs of homes and businesses generate clean electricity by converting the energy
in sunlight. This conversion takes place within modules of specially fabricated materials that make up
the solar panels. It is a relatively simple process that requires no moving parts. In most cases solar
panels are connected to the mains power supply through a device called an inverter. Currently there is
more than 1 million solar panel systems safely and reliably delivering clean electricity across Australia.

2. GRID-CONNECTED SOLAR PV SYSTEMS
Most suburban homes in Australia are connected to the electricity grid, which uses alternating current
electricity (AC). But the electricity generated by solar panels is direct current (DC). That means gridconnected (GC) solar PV systems need an inverter to transform the DC electricity into AC electricity suitable
for ordinary household needs. Houses with solar systems use solar power first before sourcing electricity
from the grid.
When the panels are not producing electricity at night, electricity is supplied from the existing electricity
grid.

3. HOW MUCH POWER DO THEY GENERATE?
The output of a solar PV system depends on its size. The table below shows the average daily production
of some common grid-connected systems throughout Australia. A typical Australian house consumes
around 18 kilowatt hours (kWh) per day so a 1-2kW system displaces an average of 25-40% of your average
electricity bill. Solar panels produce more energy in summer than they do in winter.

AVERAGE DAILY PRODUCTION
CITY

2.0 KW SYSTEM

3.0 KW SYSTEM

4.0 KW SYSTEM

5.0 KW SYSTEM

6.0 KW SYSTEM

Adelaide

8.4 kWh

12.6 kWh

16.8 kWh

21 kWh

25.2 kWh

Alice Springs

10.0 kWh

15.0 kWh

20.0 kWh

25 kWh

30 kWh

Brisbane

8.4 kWh

12.6 kWh

16.8 kWh

21 kWh

25.2 kWh

Cairns

8.4 kWh

12.6 kWh

16.8 kWh

21 kWh

25.2 kWh

Canberra

8.6 kWh

12.9 kWh

17.2 kWh

21.5 kWh

25.8 kWh

Darwin

8.8 kWh

13.2 kWh

17.6 kWh

22 kWh

26.4 kWh

Hobart

7.0 kWh

10.5 kWh

14.0 kWh

17.5 kWh

21 kWh

Melbourne

7.2 kWh

10.8 kWh

14.4 kWh

18 kWh

21.6 kWh

Perth

8.8 kWh

13.2 kWh

17.6 kWh

22 kWh

26.4 kWh

Sydney

7.8 kWh

11.7 kWh

15.6 kWh

19.5 kWh

23.4 kWh

The rated output is that achieved in perfect laboratory conditions. The CEC design summary software takes these deratings into account when predicting average for any given system.

4. HOW MUCH DO SOLAR PANELS COST?
The cost of solar panels has continued to change over the past decade behind different government
incentive schemes and increased diversity in the panels, inverters and suppliers on the market.
Being an informed consumer is increasingly important. Similar to buying a car or a computer, you’ll want
to be sure that your system is a sound investment that best meets your needs at a reasonable price.

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It is important to be clear on what you want from your solar PV system. Are you after a system that will
partially offset your energy consumption for 5-10 years before requiring a system upgrade? Or do you
want a system that will completely offset your household’s electricity use for the next 25 years?
The table below shows an approximate guide on price range for grid-connected solar PV systems in the
major capital cities. Government rebates such as Renewable Energy Certificates, Solar Credits and Feed-in
Tariffs are included in these figures.

ESTIMATED SYSTEM PRICE
SYSTEM SIZE

ESTIMATED PRICE RANGE

1.5 kW

$2,900 - $4,000

2 kW

$3,500 - $5,000

3 kW

$5,200 - $6,800

4 kW

$6,300 - $8,200

5kW

$7,500 - $10,000

Please note these prices are a guide only, the actual price you are offered for a solar PV system may vary. Figures are estimates
based on market conditions as at May 2013 and may change due to changed market settings. Prices are inclusive of GST.

5. AUSTRALIAN STANDARDS
It is important you ask your accredited installer to provide proof that your panels meet Australian standards.

6. WARRANTIES AND GUARANTEES
Solar PV panels generally come with a performance warranty that can last up to 25 years and a guarantee
lasting five to ten years. Additionally, panel material warranties and workmanship guarantees generally
span 5-10 years.
It is important to know who is providing the warranty – the manufacturer or the importer. In the absence of
a manufacturer, the importer is responsible for the warranty. However, if the importer changes their
business name or sells their business, their warranty obligations towards you cease. Ask your installer
who is providing the warranty.
A system manual that provides operation, maintenance and safety information should be provided by
your installer. This must also include a system energy output (kWh) estimate.
It is important to ensure you obtain written confirmation of statements made by your installer, including
performance claims, guarantees and warranties. Documentation will be essential if you need to make
warranty or insurance claims.

7. WHAT GOVERNMENT SCHEMES ARE IN PLACE TO LOWER THE COST OF PURCHASING
A SOLAR PV SYSTEM?
There are currently three types of financial assistance offered for solar PV systems in Australia:

•
•
•

Small-scale Technology Certificates (STCs)
Solar Credits
Feed-in tariffs

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8. SMALL-SCALE TECHNOLOGY CERTIFICATES (STCS)
Small-scale Technology Certificates (STCs) are an electronic form of currency created by the Renewable
Energy (Electricity) Act 2000 (also known as the RET scheme). One STC is equivalent to one megawatt hour
of electricity generated by your solar PV power system. The price of STCs changes according to market
conditions. As an owner of a solar PV power system, you can register, sell, trade or surrender STCs for
systems up to 100kW.
There are two ways you can be paid for your STCs

ZONE MAP

1. Assign your STCs when you purchase your solar
PV system to a registered agent in exchange for
a financial benefit which may be in the form of
a delayed cash payment or upfront discount on
your solar PV panel system (most consumers
take this option); or...
2. Create the STCs yourself by finding a buyer
and then selling and transferring them in the
Renewable Energy Certificate (REC) Registry.
The level of subsidy will depend on a number of factors, including the location (also known as the zone) of
the solar PV system, the size of the system and the price of STCs at the time the system was installed.
The Australian Government has capped the price of STCs at $40 but the actual value of an STC varies
from day to day. STCs are traded on the STC market meaning the Volume 21: 19 December 2012
Consumer guide to buying household solar panels (photovoltaic panels) around $25 to $35. The Clean
Energy Council website displays a current STC price on the homepage at cleanenergycouncil.org.au
Australia is divided up into various zones based on how much renewable energy can be generated by a
solar panel in a given area. So the same sized system installed in Melbourne or Hobart (Zone 4) receives
fewer STCs than those installed in Sydney (Zone 3) or Darwin (Zone 2) because Melbourne and Hobart
have less sunshine so less solar energy is produced. The table below shows the level of financial support
available from STCs on solar PV systems in the major capital cities of Australia.

SMALL-SCALE TECHNOLOGY CERTIFICATES – LEVEL OF FINANCIAL SUPPORT
CITY

ZONE

RATING

SYSTEM SIZE

DEEMING
PERIOD

TOTAL STC
ENTITLEMENT

TOTAL SUBSIDY

Adelaide

3

1.382

x 1.5 kW

x 15 (years)=

31

$1128.4 (31 STCs x $36.40)

Brisbane

3

1.382

x 1.5 kW

x 15 (years)=

31

$1128.4 (31 STCs x $36.40)

Canberra

3

1.382

x 1.5 kW

x 15 (years)=

31

$1128.4 (31 STCs x $36.40)

Darwin

2

1.536

x 1.5 kW

x 15 (years)=

34

$1237.6 (34 STCs x $36.40)

Hobart

4

1.185

x 1.5 kW

x 15 (years)=

26

$946.4 (26 STCs x $36.40)

Melbourne

4

1.185

x 1.5 kW

x 15 (years)=

26

$946.4 (26 STCs x $36.40)

Perth

3

1.382

x 1.5 kW

x 15 (years)=

31

$1128.4 (31 STCs x $36.40)

Sydney

3

1.382

x 1.5 kW

x 15 (years)=

31

$1128.4 (31 STCs x $36.40)

Zone Rating x Rated Power Output (1.5kW) x Deeming Period (15 years) = Total STC Entitlement. Figures based on the $36.40 STC rate as
at 6 May 2013.This is an approximate rate and the STC price will vary

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9. FEED-IN TARIFFS
Several states have introduced, or are in the process of introducing, feed-in tariffs. A feed-in tariff pays you
for electricity generated by your solar PV system.
Under a net feed-in tariff, a premium is paid for any solar energy that goes back into the grid from your
house. So if you have surplus energy generated by your solar panels, you get paid for it; and if you use all
of the energy you generate it will be offset against your normal electricity bill.
You need to apply to your electricity retailer to receive the feed-in tariff. When signing an agreement with
your electricity retailer, you need to be informed. In particular, you should check with your electricity retailer
about any tariff changes that will occur as a result of installing solar and carefully weigh up the advantages
and disadvantages before making a decision. This should be considered before you install tariff changes.
Important questions to ask about your feed-in tariff agreement include:

•
•

What price will they pay you for your electricity (in cents per kWh)?

		

What is the cost of the electricity you purchase from
them (in cents per kWh)?

		

Will you lose your lower off-peak rates by moving onto
a higher Time of Use (TOU) tariff?

		
		

What will be the form of payment for electricity you produce?
It is likely you will receive the feed-in tariffs you earn by default as
a credit on your electricity bill rather than cash.

•
•
•

What will be the form of payment for surplus electricity you produce?
Will it be cash, cheque or EFT on request?

Other important questions to ask when signing an agreement with your electricity
retailer are discussed in further detail later in this document.
Please note that many of the schemes described have caps, end dates and/or are subject to change and
as such you will need to check on the availability of these offers when you apply. It is also important to
note that some electricity retailers may, depending on the tariff structure you are on, offer higher or
lower rates for solar energy you produce to offset your bill and/or export to the grid. In States where
solar offers are voluntary, there is no obligation to provide a solar offer although in most cases offers
do exist and those represented on the table are indicative of common rates. Some States have offers
that are a combination of voluntary and mandatory rates. Eligibility rules apply in virtually all circumstances
and you will therefore need to ensure you are eligible before proceeding.
Please note that whilst we have endeavoured to provide a sound indication of typical situations around
Australia, your individual situation is likely to differ from these and you should consult with your electricity
and service providers to ascertain your particular outcome. These rates are residential offers only and do
not relate to offers available for commercial customers. For more information on feed-in tariffs contact your
relevant state government department:

STATE GOVERNMENT DEPARTMENTS
STATE

DEPARTMENT

CONTACT

ACT

Department of Environment, Climate Change, Energy & Water

13 22 81

NSW

Department of Industry & Investment

1300 136 888

Department of the Chief Minister

08 8999 5511

NT
QLD

Office of Clean Energy

13 25 23

SA

Sustainability & Climate Change

08 8204 2999

TAS

Department of Infrastructure, Energy & Resources

1300 135 513

VIC

Department of Primary Industries

136 186

WA

Office of Energy

08 9420 5600

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10. WHAT SIZE SOLAR PV SYSTEM SHOULD I INSTALL?
The size of your solar PV system will depend on:

•
•
•

the physical unshaded area available for the installation of your panels
how much you are prepared to spend
what portion of your electrical consumption you wish to generate.

To work out what size solar PV system you require, you need to analyse your household’s daily electricity
consumption. Your monthly or quarterly electricity bill measures your household’s electricity consumption
in kilowatt hours. From this figure, you can calculate your average daily electricity consumption, and the
average amount of electricity your solar PV system needs to produce to cover your electricity needs.
This process will be completed by your accredited designer during the design and specification stage, as
part of their load analysis.

11. WHAT SIZE PANELS SHOULD I BUY?
Solar PV panels come in different wattages.
The main issues are your budget and whether
the solar panels will physically fit in the space
you want to install them.
Each solar panel is approximately 1.6 metres long
and 0.8 metres wide. A 1kW solar panel system will
require around 8-10m2 of roof space, and a 1.5kW solar
panel system requires 13 around 12 m2. This will vary
depending on the type of panel installed on your roof.

12. WHAT SORT OF PANELS SHOULD I BUY?
There are three main types of solar panel available, each with their own benefits. During the design
and specification stage, your accredited designer will help you choose which type is the best to suit
your needs:
1. MONO CRYSTALLINE (MONOCRYSTALLINE C-SI)

These panels are a proven technology that has been in use for over 50 years.
They are commonly used where space is limited, or where there are high costs associated with installing
large panels.
They have a very slow degradation, generally losing 0.25 - 0.5% per year.
2. POLY CRYSTALLINE (POLYCRYSTALLINE C-SI)

These panels are similar to Mono Crystalline panels, but the silicon used is Multi-Crystalline which is easier
to make.
They are comparable to Mono Crystalline in performance and durability. Slightly more panels are required
to produce a given amount of electricity.

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3. THIN FILM

Thin Film panels have been in commercial production for over ten years. These panels are typically
moderately larger than the other panel varieties.
In comparison with other panel types, their efficiency does not drop significantly on hot days.
The most common varieties of Thin Film panels are:

•
•
•

Cadmium Telluride Thin-Film panels (CdTe)
Copper Indium Gallium Selenide Thin-Film panels (CIGS)
Amorphous silicon Thin-Film panels(a-Si)

Consumer guide to buying household solar panels (photovoltaic panels)

13. WHAT IS AN INVERTER? WHAT SORT SHOULD I BUY?
Solar PV panels produce low voltage DC electricity. The inverter converts this into the AC electricity needed
to supply power for standard appliances.
The efficiency of an inverter is measured by how well it converts the DC electricity into AC electricity.
This usually ranges from 95% to 97.5% for most models. Check the inverter’s specifications before
you purchase.
Inverters are sized according to the power (watts) they can supply.

14. AUSTRALIAN STANDARDS
It is important to ensure that your grid connect inverter complies with Australian Standards. This is
required to be eligible for the REC’s and Solar Credits.
Ask your accredited installer to provide proof that your inverter meets Australian standards. The Clean
Energy Council has published a list of all grid connect inverters that meet

15. WHAT WILL HAPPEN TO MY METER AT HOME?
When your solar PV system is installed you may need to have a new meter installed.
If you have a traditional accumulation meter (with a spinning disk) this will need to be replaced with an
interval meter or smart meter. This is because an accumulation meter does not record the energy you
export to the grid or the electricity you import from the grid. An interval meter or a smart meter provide
half hourly readings of the electricity you consume and the surplus electricity you generate.
The states and territories have committed to the progressive rollout of smart metering across Australia
from 2007. While a smart meter is similar to an interval meter in that it records electricity usage in
30-minute intervals remotely to your electricity company, smart meters have a range of additional
capabilities. So if your new meter is an interval meter, it will need to be replaced again with a smart
meter when this rollout occurs.
Depending on where you live, your interval meter may be a gross meter or a net meter.
If you are on a gross feed-in tariff scheme, your gross meter separately measures the total electricity
consumed by your household and the total electricity generated by your solar PV system.
Your electricity company reads the meter and determines the total amount of electricity generated by
your solar panels, regardless of whether it goes into the grid or is used by your household. If you
are on a net feed-in tariff scheme, your net meter measures your household’s electricity and the

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electricity generated by your solar PV system together. Your electricity company reads the meter and
calculates any surplus electricity fed back into the grid.
Your new meter must be installed by a relevant qualified professional This may be organised by your
accredited designer/installer; or your electricity retailer; or electricity distributor. Ask to find out who will
organise this for you.
The installation of a new meter may affect your electricity billing rates:

•

The new meters are provided by your electricity distributor. The cost of this is 			
passed from the electricity distributor to your electricity retailer. Generally, this cost 		
is recovered by your electricity retailer through increased network charges on your 		
monthly electricity bill.

•

You may move from an off-peak tariff to a time-of-use (TOU) tariff. A TOU tariff 		
is a pricing structure that changes depending on the time of day you consume power.
In peak demand periods (day), charges will be higher than consumption during lower 		
demand periods (night). So while electricity is most expensive during the day, this will 		
be offset by your solar PV system producing energy during this time also.

•

If you move from an off-peak tariff to a time-of-use (TOU) tariff, this will particularly 		
affect your dedicated off-peak loads, such as hot water, space heating and air- conditioning.

		
		
		
		
		
		
		
		

You should check with your electricity retailer about any tariff changes that will occur as a result of
installing solar and carefully weigh up the advantages and disadvantages before making a decision. This
should be considered before your install your solar PV panels.
Quotation / Contract
Following the design and specification you may request a quotation for the design and installation of
the system.
The quotation could provide specifications, quantity, size, capacity and output for the major
components, including:

•
•
•
•
•
•
•

solar PV modules
mounting frames
structure
inverter
any additional metering
data-logging
travel and transport

		requirements

•
•
•

other equipment needed
any trench digging
a system user manual.

The quotation should also specify a total price, together with proposed start and completion dates.
The quotation should form a basis for your contract with the designer/installer.

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In addition, a contract for the supply and installation of the power system should be included with the
quotation.
The contract should include:

•
•
•
•
•

an estimate of the average daily electricity output (in kWh)

•
•
•
•

who is responsible for connecting your solar PV system to the electricity grid

		

the estimated annual production
the estimated production in the best and worst months
the responsibilities of each party
warranties and guarantees, including installer workmanship schedule of deposit
and progress payments.
who responsible for your meter changeover
who is responsible for organising you to move to a premium feed-in tariff
how you will receive your REC’s and/or Solar Credits

16. QUESTIONS TO ASK YOUR DESIGNER / INSTALLER
When signing a contract with your designer/installer, you need to be informed. Important questions to
ask include:
		
ACCREDITATION

•
•
•
•
•
		

•

Is the designer accredited?
Is the installer accredited?
What are their accreditation numbers? Ask to see their accreditation photo ID card
Will your system be designed and installed by an accredited individual?
Check the list of accredited installers on the Clean Energy Council website to
confirm solaraccreditation.com.au
Contact the designer/installer’s former customers to find out if they were

		

knowledgeable, easy to work with, and took the time to explain the systems

		

operation. Also find out if their systems are working well, if there have been

		

any problems, and, if so, if they returned to fix them. Ask for the designer / 			

		

installer business references, and check them, especially if the company’s 			

		

reputation is unknown.

		
EXPERIENCE

•
•
•

How many systems has the designer/installer completed?
How many systems similar to your system has the designer/installer completed?
When was the last time the designer/installer completed a system? 				

		

New products are constantly entering the market. A designer/installer who 			

		

has completed several recent installations will probably be up-to-date on the 			

		

newest products and the latest regulatory issues.

		
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QUALITY OF PRODUCTS – AUSTRALIAN STANDARDS

• Do the modules you use meet the Australian Standards? Check the Module List 		
			on the Clean Energy Council website to confirm - solaraccreditation.com.au
•

Do the inverters you use meet the Australian Standards? Check the Inverter
List on the Clean Energy Council website to confirm - 19 solaraccreditation.com.au

•

Do some research on the other balance of system components that your 			
designer/installer suggests, such as the mounting hardware. Do the products 			
meet industry standards?

•

If you know of other people who have used these products, ask for their 			
feedback: Are they satisfied? Have they had problems?

		
		
		
		

		
WARRANTIES

•
•
•

What kinds of warranties come with the products?

		

•

If you have to deal with the panel or inverter manufacturer in the future, 			
do they have an Australian office?

		

SERVICE AGREEMENTS & PERFORMANCE GUARANTEES

Which warranties are your responsibility and which are the manufacturer’s?

How long have the equipment manufacturers been in the PVindustry?				
			Long warranties are meaningless if the manufacturers aren’t around in five years.

•
•

What performance guarantees do you get for the system as a whole?

•
•

Does the designer/installer provide some kind of optional service agreement?

•
•
•
•
•

Will the designer/installer be readily available to trouble shoot and fix problems?

		

		

How will you know if your system is performing to its maximum potential on 			
a day to day basis?
If problems arise with your system, what services will the designer/installer 			
provide and for how long?
If something goes wrong, who is responsible for repair or replacement costs?
Who is responsible for maintaining the system?
If you are responsible, what kind of training will the designer/installer provide?
Will basic system safety issues be explained?

		
PAPERWORK

•
•

Does the designer/installer handle organising all the necessary metering changes?

•

Does the designer/installer handle all the REC paperwork for you?

		

Does the designer/installer organise all the paperwork for your local electricity 		
supplier to move you to a premium feed-in tariff?

		
REFERENCES

•

		
		
		
		
		

Contact the designer/installer’s former customers to find out if the they were 			
knowledgeable, easy to work with, and took the time to explain the systems 			
operation. Also find out if their systems are working well, if there have been			
any problems, and, if so, if they returned to fix them. Ask for the designer / 			
installer business references, and check them, especially if the company’s 			
reputation is unknown.

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QUOTE

•
•

Does the price quoted include or exclude money received from RECs?

•
•

Does the quote include all labour, transportation and inspection charges?

		

Does the price quoted include all the necessary metering changes and 			
paperwork for my local electricity supplier?

		

Does the designer/installer give an accurate estimation of system production
with their quotes?

		

PAYMENT TERMS

•
•
•

What are the payment terms?
Is there a deposit? When is it required? Is it refundable?

Do you need to pay the whole amount or just the difference after 				
			the RECs and/or Feed-in Tariff?
		

•

TIME FRAMES

		

What is the lead time from your payment to getting electricity from your 			
solar PV system?

		

THE FINAL DECISION

		
		
		
		
		
		
		

By installing a solar PV system, you need to take responsibility for it and learn 			
the basic safe operation and proper maintenance of your systems. You should 		
think carefully before selecting a designer/installer. Online and mail- order 			
solar PV system suppliers who never visit your home may have difficulty 			
recommending the most appropriate equipment. A comprehensive, on-site 			
solar and load analysis and two way interview can help ensure a thoughtfully 			
designed and well-planned installation.

17. WHAT HAPPENS AFTER MY SOLAR PV SYSTEM HAS BEEN INSTALLED?
Entering into agreement with your electricity retailer. After your solar PV system has been installed
and if you wish to opt-in to a feed-in tariff, you will need to enter into an agreement
with an electricity retailer. Not all electricity retailers offer solar friendly policies so it is best to
check and compare the following items prior to entering into an electricity trading agreement.

18. QUESTIONS TO ASK YOUR ELECTRICITY RETAILER

•
•
•

What price will they pay you for your electricity (in cents per kWh)?

•

Are you signed onto a premium feed-in tariff rate or a standard feed-in tariff rate? 		
If your electricity retailer signs you up to a standard feed-in tariff agreement you 		
will receive less money for the excess electricity you feed back into the grid.

•

What will be the form of payment for electricity you produce? It is likely you will 		
receive the feed in tariff’s you earn by default as a credit on your electricity bill 		
rather than cash.

•

What will be the form of payment for surplus electricity you produce? 				
Will it be cash, cheque or EFT on request?

		
		
		
		
		
		

What is the cost of the electricity you purchase from them (in cents per kWh)?
Will I lose my off-peak rates once my meter has been changed? Will this be 			
replaced with a time-of-use (TOU) tariff?

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•
•
•
•
		
		
		

Penalty clauses (termination costs)
Billing / payment periods
Are there any other administration fees?
Do you organise all the necessary metering changes? If no, refer to ‘Questions 		
to ask your Electricity Distributor’ (below). If yes – the following questions apply:
Is your new meter an interval meter or a smart meter? If it is an interval meter 		
it will need to be replaced with a smart meter when the rollout occurs.
Can you have a smart meter, rather than an interval meter, installed to avoid 			
unnecessary meter exchange costs when the smart meter rollout occurs?

-

Will your new meter continue to measure off-peak power use?

-

Is your new meter a gross meter or a net meter?

-

What is the cost of your meter?

-

Is it supplied free of charge?

-

Is there an up front cost?

-

Is the cost recovered through increased network charges on your monthly electricity bill?

-

What is the cost of installing your meter?

19. QUESTIONS TO ASK YOUR ELECTRICITY DISTRIBUTOR

•
•
		

•
		

Do you organise all the necessary metering changes?
Is your new meter an interval meter or a smart meter? If it is an interval meter 		
it will need to be replaced with a smart meter when the rollout occurs.
Can you have a smart meter (rather than an interval meter) installed to avoid 			
unnecessary meter exchange costs when the smart meter rollout occurs?

•
•
•

Will your new meter continue to measure off-peak power use?

-

Is it supplied free of charge?

-

Is there an up front cost?

-

Is the cost recovered through increased network charges on your monthly electricity bill?

Is your new meter a gross meter or a net meter?
What is the cost of your meter?

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20. SAFETY INSPECTIONS
Following the installation of your solar PV system, safety inspections may be carried out by your
relevant electrical authority. Depending on which State you live in, these inspections may be mandatory
or may occur on a random audit basis. It is the responsibility of either your installer or your relevant
electrical authority to organise these inspections if applicable in your state. For more information, please
contact your relevant electrical authority from the table below.
The Clean Energy Council, the Department of Climate Change and Energy Efficiency and the Clean Energy
Regulator also conduct its own inspection program. This applies to installations completed by accredited
designers and installers. It occurs on a random basis and aims to ensure that solar PV systems meet
the Australian Standards and Accreditation Guidelines.

STATE GOVERNMENT DEPARTMENTS
STATE

RESPONSIBLE AUTHORITY

CONTACT

ACT

ACT Planning and Land Authority

02 6207 1923

VIC

Energy Safe Victoria

03 9203 9700

TAS

Office of Electricity Standards and Safety

03 6233 7851

SA

Office of the Technical Regulator

08 8226 5500

Electrical Safety Office

07 3225 2000

NT Worksafe

1800 019 115

Office of Fair Trading

13 32 20

Energy Safe WA

08 9422 5200

QLD
NT
NSW
WA

Going Solar has never
been so easy...

13

APPENDIX
Information provided has been sourced from a number of government and industry websites, including the
Clean Energy Council of Australia.
For more information visit http://www.cleanenergycouncil.org.au/

Going Solar has never
been so easy...

14



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