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Quick Start Guide / AER1600 Series

AER1600 Series

THANK YOU FOR
CHOOSING CRADLEPOINT

Application Specific & Micro Branch Networking

Cradlepoint is the leading provider of secure,
cloud-managed 3G/4G/LTE networking
solutions for the distributed enterprise with
hundreds or thousands of locations. Our
broad family of high-performance routers are
designed for deployment in mission-critical
applications that require 24x7 connectivity.
Always Connected. Always Protected.

AER1600 Key Features:
++ Cloud-managed
++ Dual-band, dualconcurrent WiFi
(802.11 a/b/g/n/ac)

WHAT’S INCLUDED:

++ Dual-modem, multicarrier support
++ Ports: 1 GigE
WAN/4 GigE LAN
(switchable)

MC400 3G/4G Modem
with Antennas*

12V 3A AC/DC
Power Adapter

Modem Antennas**

Ethernet Cable

++ Industry-leading
4G failover
++ Unified Threat
Management
++ Software-defined
radio (supports
multiple carriers)
++ Purpose-built for
PCI Compliance 3.1

++ WWAN analytics
Go to cradlepoint.com/aer1600 to learn more.

*Included with AER1600LP3/AER1650LP3, optional for AER1600/AER1650 and AER1600LPE/AER1650LPE. **AER1600LPE/AER1650LPE only

©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com

1

Quick Start Guide / AER1600 Series

HARDWARE

LED Indicators
Power LED: The Cradlepoint
AER1600/AER1650 must be
powered using an approved
12V DC power source.
++ Green = Powered ON

++ Blinking Green = Modem is
connecting.
++ Blinking Amber = Data
connection error. No modem
connection possible.

++ No Light = Not receiving power.
Check the power switch and the
power source connection.

++ Blinking Red = Modem is in the
process of resetting.

++ Amber = Attention. Open the
administration pages (see page
4) and check the router status.
The LED will show amber
until the user changes the
default Administrator and WiFi
passwords. Default passwords
must be changed to secure the
router.

Removable MC400 Modem:
Indicates the status of removable
MC400 modem.

Ethernet WAN: Indicates information
about a data source connected to
the Ethernet WAN port.
++ Blue = Connected to an active
Ethernet WAN interface
VPN: Indicates information about a
VPN data source.
++ Green = Active VPN tunnel
Embedded Modem: Indicates the
status of embedded modem (only
on AER1600LPE/AER1650LPE).
++ Green = Modem has established
an active connection.

External USB Modem: Indicates
the status of removable modem(s).
Reference Embedded Modem for
LEDs.
Signal Strength: Blue LED bars
indicate the active modem’s
signal strength for integrated &
removable modems.
++ 4 Solid Bars = Strongest signal
++ 1 Blinking Bar = Weakest signal.
(A blinking bar indicates half
of a bar.)
WiFi Broadcast: (AER1600 only)
These two LEDs indicate activity on
the WiFi broadcast for both the 2.4
GHz and 5 GHz bands.
++ 2.4 GHz (green) = 2.4 GHz WiFi
is on and operating normally.
++ 5 GHz (blue) = 5 GHz WiFi is on
and operating normally.

Additional LED Indications
++ Several different LEDs blink
when the factory reset button
is detected.

2

++ Two of the modem LEDs blink
red in unison for 10 seconds
when there is an error during a
NetCloud OS (firmware) upgrade.

©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com

Quick Start Guide / AER1600 Series

Modem Options
The Cradlepoint AER1600 / AER1650 is available with three different
modem options:
++ AER1600LPE / AER1650LPE include an embedded modem and a slot to
add an MC400 modem
++ AER16x0LP3 and AER16x0LP6 include a bundled MC400 modem and do
not include an embedded modem
++ AER1600 / AER1650 only include a slot for an MC400 modem and do
not include an embedded modem

GETTING STARTED
Setting Up the Router

DEVICE DETAILS
Model numbers:
AER1600
AER1650
AER1600LPE
AER1650LPE

S4A542A
S4A547A
S4A543A
S4A548A

Accessories:
AER1600LP4
AER1650LP4
AER1600LP6
AER1650LP6

S4A637A
S4A642A

++ Replacement power
adapters
++ External modem
antennas & cabling

++ Purchase a data plan. Insert the SIM as shown on the following page.
++ Connect modem antennas (finger tight only).
++ Plug the power supply into an electrical outlet.
++ Ensure power is switched on. O = OFF I = ON

Enterprise Support

Antennas

For enhanced services including enterprise-level support, extended warranties,
and expert installation, check out Cradlepoint’s CradleCare suite of services.
Learn More: cradlepoint.com/cradlecare

When connecting the provided antennas, review the connection points.
Modem antennas have protruding pins (SMA).

©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com

3

Quick Start Guide / AER1600 Series

SIM Card Setup

Access the Administration Pages

Begin by activating your SIM card.

To make configuration changes to your router, open the
AER1600’s GUI-based administration pages.

For AER1600LPE / AER1650LPE:
++ Open embedded modem SIM cover on bottom of
router and insert activated SIM into the slot marked
SIM 1 (use the other slot, SIM 2, for a secondary/
backup SIM).

1. Connect to the router via Ethernet or WiFi. For WiFi,
the default SSID is found on the product label on
the bottom of the router.

Cradlepoint NetCloud is a network
management and application
platform that integrates cloudbased, software-defined networking
with your Cradlepoint devices to
improve productivity, increase
reliability, and reduce costs.

++ Close embedded modem SIM cover.
NOTE: Router will not operate if embedded modem SIM cover
is not fully closed.
For all models with removable MC400 modem:
++ Remove MC400 cover from side of router and insert
activated SIM(s) into removable MC400 modem
(optional for AER1600LPE / AER1650LPE and
AER1600 / AER1650).
++ Insert the SIM card into the slot marked SIM 1 (use
the other slot, SIM 2, for a secondary/backup SIM).
++ Insert the card with the notch-end first and the gold
contacts facing down.
++ Reinsert the removable MC400 modem, replace cover,
and insert the included security screw if desired.
NOTE: To remove modem, remove MC400 cover, attach
included modem antennas (finger-tighten only), and pull
modem straight out.

4

Deploy and Manage the
Intelligent Network with
Cradlepoint NetCloud

2. Open a browser window, type “cp/” or “192.168.0.1”
in the address bar, and press return/enter.
3. When prompted for the Administrator password,
type the default eight character password found
on the product.
4. Upon login for the first time, you are automatically
directed to the First Time Setup Wizard to configure
Admin Password, Time Zone, WiFi Security, and WAN
Failure Check.

NetCloud includes SD-WAN
capabilities and SD-Perimeter to
enhance the security and scalability
of your network and business
operations.
To learn more and begin a free
30-day trial:
cradlepoint.com/netcloud
Sales & Support: +1 855-813-3385

Note: The power/attention LED will show amber until
the user changes the default Administrator and WiFi
passwords. Default passwords must be changed to
secure the router.

©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com

Quick Start Guide / AER1600 Series

FIRST TIME SETUP WIZARD

UPDATING NETCLOUD OS

When you log in to the local administration pages for
the first time, you will be automatically directed to the
First Time Setup Wizard, which will walk you through
basic steps to customize your Cradlepoint AER1600. You
have the ability to configure any of the following:

Via NetCloud Manager

++ Administrator
Password

++ Access Point Name
(APN)

++ Time Zone

++ Modem Authentication

3. Select a group and click on the NetCloud OS
option in the top toolbar. In the dropdown
menu that opens, select the desired version.
Wait for NetCloud OS to load.

++ WiFi Network Name

++ Failure Check

1. Log in at cradlepointecm.com using your
NetCloud Manager credentials.
2. Navigate to the ‘Groups’ page.

++ Security Mode

Via the Local Administration Pages

If you are currently using the router’s WiFi network,
you will need to reconnect your devices to the network
using the newly established wireless network name
and password.

1. Log into the local administration pages
(see page 4). You may have changed the
‘Administration Password’.

To return to the First Time Setup Wizard after your
initial login, select ‘System > System Control’ on
the left navigation bar and First Time Setup in the
dropdown menu.
To restore the router to its factory default settings,
press and hold the RESET button on the side of
the device for ten seconds. Reset returns the login
password to the default password and resets all
configuration changes.

©Cradlepoint. All Rights Reserved. | +1.855.813.3385 | cradlepoint.com

ROUTER COMMUNICATION /
DATA USAGE
The factory default configuration of the router
is set to communicate with Cradlepoint and
other resources at regular intervals to access the
latest NetCloud OS and modem updates, clock
synchronization (NTP), and NetCloud Manager
membership. Such communication may result
in data usage and applicable charges regardless
of whether the router uses a wired or wireless
Internet connection. To avoid such data usage
and potential charges, consult the following
Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/
support/router-communication-data-usage

2. Select ‘System > System Control > System
NetCloud OS’.
3. If a new version is available, select ‘Automatic
(Internet)’. Wait for NetCloud OS to load.
If you do not have an active Internet connection,
you may need to use the ‘Manual NetCloud OS
Upload’ option by downloading a new version
from the Cradlepoint Connect Portal to a local
device. Upload to the router on the System >
System Control > System NetCloud OS’ page.

5
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