Dacor Epicure Ranges ERSD36

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1999 Field Service Bulletins
99-01
ERSD36/48 Product Operation

99-03
SGM/RV Color Designation

99-04
RSG Bracket

99-05
Celsius to Fahrenheit

99-07
Igniter Cleaning

99-11
ERC Part Numbers

99-12
ERD30

950 South Raymond Avenue
Pasadena, CA 91105
Issued By:
Technical Service

Date Issued:
1-99

Subject:
PERFORMANCE

Product Type:
EPICURE RANGES

Page 1 of 1
Distribution:
Service/Parts
Model No:
ERSD36/48

Supercedes:
Bulletin No:
99-01

PRODUCT OPERATION
Reports have come in from the field that consumers are reporting difficulty with
temperatures on the 36" oven and occasionally the 18" oven.

Preheating the Oven
The operation of the Epicure ranges is completely different from our wall ovens. During
the preheat cycle the heat is generated from the IR broiler or the broil element in the 18"
cell. There are no other elements that cycle on during preheat. Therefore time must be
allowed for the heat to disperse. The preheat cycle must be completed prior to placing
food in the oven. Typically, it takes about 10 minutes for the preheat tone to sound when
the oven is set at 350F. For better performance in these oven cells -you will need to allow
an additional preheat time of 10-15 minutes before placing food into the oven.
** Preheat times can also vary according to installation and voltage

Delayed Time Baking
If a consumer uses delayed time bake - only the elements needed for the selected cycle
will come on. For example - if the consumer chooses the pure convection mode - only the
convection element will come on to heat the oven - this could potentially take more time to
heat the cell than the usual manner. Allow additional time for cooking when using timed
delay cook.

950 South Raymond Avenue
Pasadena, CA 91105
Issued By:
Technical Service

Date Issued:
1-99

Subject:
COLOR DESIGNATIONS

Product Type:
COOKTOPS

Page 1 of 1
Distribution:
Service/Parts
Model No:
SGM

Supercedes:
Bulletin No:
99-03

COLOR DESIGNATIONS
Previously on the SGM and on the RV, the "S" designation referred to satin
brushed chrome. This has changed. (for a brief period of time SS referred
to stainless steel.)
"S" refers to stainless steel and "C" refers to Satin Brushed Chrome. To
avoid confusion in the field, please refer to the revision level on the serial
tag.
SGM's changed to Revision E
RV'S changed to Revision H
EX: RE8250000
Careful attention should be given when ordering parts, a satin brushed
chrome vent must have parts with the "C" designation. A replacement top
cap should be ordered in the same composite metal as the unit, for
example an RV30C vent would require an 82996C endcap

950 South Raymond Avenue
Pasadena, CA 91105
Issued By:
Technical Service

Date Issued:
1-99

Subject:
Reducing Turbulence

Product Type:
RANGES

Page 1 of 1
Distribution:
Service/Parts
Model No:
RSG

Supercedes:
Bulletin No:
99-04

RSG BRACKET
We have added a bracket to the RSG to reduce turbulence at the venturi of
the bake burner. This bracket is mounted to the bottom pan at the inlet of
the bake burner. The part number for this bracket is 36166.

950 South Raymond Avenue
Pasadena, CA 91105
Issued By:
Technical Service

Date Issued:
1-99

Subject:
CENVERSION

Product Type:
OVENS

Page 1 of 1
Distribution:
Service/Parts

Supercedes:

Model No:
WALL OVENS

Bulletin No:
99-05

CELSIUS TO FAHRENHEIT

Occasionally there may be a need to change the clock from Farenheit to Celsius.
This process requires two people to convert the clock. One person should stand
at the oven, while one person should be positioned at the circuit breaker. The
person located at the circuit breaker turns off the breaker and then the person at
the oven presses and holds convection bake with the circuit off. The circuit
should then be turned back on. This will activate the convection bake key on the
oven display. Adjust the temp to above 500F. Press and hold the convection
bake key for about five seconds until the "C" disappears and then hit +/- (slew)
key to toggle to "F." This will work in reverse if the temp for "C" is above 260C.

950 South Raymond Avenue
Pasadena, CA 91109
Issued By:
Technical Service

Date Issued:
April 1999

Distribution:
Service

Subject:
Warranty Claims

Product Type:
Gas Products

Model No:
All

Page 1 of 1
Supercedes:
Bulletin No:
99-07

IGNITOR CLEANING
Due to an increase in the number of NARDA’s submitted for payment on clicking
ignitors, won’t light etc., this bulletin is issued as a reminder that Dacor will not cover,
under warranty, a call for a service technician to clean ignitors in a customer’s home.
In response to a complaint of excessively clicking ignitors, the customer should be
instructed to clean the ignitors with a dry brush. If unable to resolve over the phone, the
customer should be cautioned that if no failure is found on the cooktop or range they will
be held responsible for the cost of the service call – cleaning ignitors is not covered by
Dacor’s warranty.
Instructions on ignitor maintenance are found in the Use and Care Manual and are
considered normal maintenance.

950 South Raymond Avenue
Pasadena, CA 91109
Issued By:
Technical Service

Date Issued:
December 1999

Page
Distribution:
Parts/Service

1
of 1
Supercedes:

Subject:
New Product

Product Type:
Range

Model No:
ERD30S06

Bulletin No:
99-12

NEW PRODUCT
Dacor is pleased to announce a new member to the Epicure Range family.
The ERD30 will replace the ERSD30 in the field. The ERD30 has 4 - 15,000
BTU burners with continuous grates; auto re-ignition and optional colored
trim rings. The oven is a single 30" self-cleaning, convection oven and
includes an infrared broiler. A wok ring, simmer plate and griddle are shipped
with the unit as accessories.

950 South Raymond Avenue
Pasadena, CA 91109
Page 1 of 1
Distribution:
Parts/Service

Issued By:
Technical Service

Date Issued:
9-99

Subject:
Parts

Product Type:
OVENS/RANGES

Model No:
RSD/RSE/RSG, ERSD30, 36, 48
CPS/CPD , ECPS/ECPD
CPTS/CPTD

Supercedes:
N/A
Bulletin No:
99-11

ERC PART NUMBERS
Please take notice of the part number change for the ERC's for the ovens and
the ranges.
The ERC has been re-programmed to change the fan shut-off temperature from
450 degrees to 300 degrees Fahrenheit. There is also a user programmable
option to set the cooling fan off temperature to 200, 300, 400 or 450 degrees. To
change the temperature:
1.
2.
3.
4.

Touch Broil pad - enter temp as 500 degrees or higher
Push and hold Broil pad for 5 seconds - COOL will show in the ERC display
Adjust fan shut off temp with the +/- pad. (000 = 450 degrees)
To exit the mode - press cancel.

MODEL NUMBER
CPS227/230
ECPS227/230
CPS127/130
ECPS127/130
RSD30
RSE30
RSG30
CPTS127/130
CPTS227/230
ERSD36
ERSD48

OLD ERC PART NUMBER

NEW ERC PART NUMBER

82381

62681

82382

62692

82239
62512
62151
62261
62182
62182

62701
62696
62685
62700
62707
62680



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