Dishwasher Bulletin DW030 Fisher & Paykel Dish Drawer DD602

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Fisher & Paykel Appliances Ltd

78 Springs Road, East Tamaki, PO Box 58-732, Greenmount,

Auckland, New Zealand, Ph: 09 273 0600, Fax: 09 273 0656

Fisher & Paykel Customer Services Pty Ltd

A.C.N. 003 3335 171, 19 Enterprise Street, Cleveland, QLD 4163

PO Box 798, Cleveland, QLD 4163, Ph: 07 3826 9100, Fax: 07 3826 9164

Fisher & Paykel Appliances Inc

27 Hubble, Irvine, California, CA92618, USA,

Ph: 949 790 8900, Fax: 949 790 8911

Fisher & Paykel Appliances Ltd UK

Broxell Close, Wedgnock Industrial Estate, Warwick CV34 5QF,

Ph: 01926 626700, Fax: 01926 626701

DW030

April 2002

COPYRIGHT © FISHER & PAYKEL LTD 2002

DISHDRAWERS

DD602 Micro-switch Failure – NZ, AUS, SGP, UK, USA

We are seeing a large number of microswitch failures in the field. The main reason switches are failing is

because they were damaged during the product’s assembly. The slide pin has got under the microswitch

lever spring, probably as the slide was being fitted to the product. When the slide was then extended to fit

the tub, the lever spring is bent back and damaged. Everything still works the same as the slide pin still

activates the microswitch when the drawer is closed. However the life of the spring is reduced from

approximately 50,000 operations to approximately 1000 (depending on the extent of the damage.)

When replacing a broken microswitch, it is important to check that the slide pin cannot get under the

microswitch lever spring and damage the new part.

Also, for a double DishDrawer, it is essential to check the microswitch in the other drawer to ensure that it

hasn’t also been damaged. The picture on the left shows a good microswitch, the one on the right shows

a damaged microswitch.

To help us determine the failure mode in the field, please return all microswitches that are replaced in

New Zealand before the 30th June ‘02, including the lever spring pieces. Please include product details,

and if it is a repeat failure, advise whether it is the top or bottom tub.

Please send the failed components along with the requested details direct to: Peter Swale, Fisher &

Paykel Appliances Ltd, Dukes Road, Mosgiel, New Zealand. The warranty claim forms can be sent

through to the Warranty Claims Department in Auckland and processed in the normal way.

Distorted lever

IMPORTANT:

Please read this

bulletin and pass

on to others in your

organisation.

DW030

April 2002

COPYRIGHT © FISHER & PAYKEL LTD 2002

DD603 Tub Removal Tip

When a tub is lifted off the slides and turned upside down for servicing, e.g to replace a heater plate, it is

best to rotate it in an anti-clockwise direction. This is the opposite way to which it was assembled and will

help prevent the hoses from getting twisted inside the link support. Once upside down, the hoses and

wiring can be removed and placed over the right hand slide. These can then be reassembled to the tub

without the need to twist them awkwardly.

It is also a good idea to push the hoses and the link support down while re-fitting the wiring cover. This

ensures that the link support does not interfere with the tub when the drawer is closing. If the hoses have

become twisted in the link support, or if the link support is too close to the tub, this can cause drawer

closing problems. Either the drawer will not close fully or will close slowly over the last 35 mm. (1 ½

inches)

DW030

April 2002

COPYRIGHT © FISHER & PAYKEL LTD 2002

DD603 Chassis – Top Installation Tabs

The top installation tabs on double DishDrawers were changed to the new type (illustrated) on 20/02/02.

The tabs push into the slots in the chassis from the front. The clips on the tab lock it into place once

inserted.

DW030

April 2002

COPYRIGHT © FISHER & PAYKEL LTD 2002

DISHWASHERS

Moulded Tub Roller Assembly – Improved Design - NZ, AUS, SGP

When servicing a Dishwasher with a F1 fault code, first determine the cause of the leak. If you suspect

the leak has come from the tub roller assembly we advise that you remove the cabinet wrapper and

inspect the outside of the tub for any visible water stains or marks.

If it is clear the leak has come from the tub roller assembly check the tightness of the roller screws.

Please order and fit the new spare part kit, part number 521428, if there is any sign of stripping or

damage to the tub roller assembly or if there has been a repeat call for leaking tub rollers on the product

being serviced.

The old design of tub roller is shown below with the tapping plate and screws.

The new design of tub roller is shown below and is available in a spare part kit part number 521428.

Note: Please check the white seal is correctly fitted before installing the rollers in the product.

The new kit, part number 521428, includes:

4 Tub roller assemblies

8 Screws

Note: The older tapping plates and screws are no longer available for the old tub roller assembly, the old

part numbers have been superseded to the part number of the new kit. When ordering parts it is

important to only use the part number of the new kit. For example if you ordered a screw and tapping

plate from the old assembly you would be supplied with two of the new kits.

DW030

April 2002

COPYRIGHT © FISHER & PAYKEL LTD 2002

To fit the new design of tub roller, first remove the cabinet wrapper. This must be done because the

screws on the new assembly tap directly into the tub rollers from the outside of the tub. Tighten the

screws until they are firm. The large head on the new screws gives adequate support to clamp the rollers

to the tub. After fitting the new design of tub roller you will notice that the tapping plate is no longer

required.

Note: To compensate for the removal of the cabinet wrapper in order to fit the new tub rollers, the

standard time to replace or refit the tub rollers has been updated to 5 labour units.