2427_REF 01_08 GE Ref Bulletins 08

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GE Consumer & Industrial

Service Bulletin

REFRIGERATORS
20' AND 22' BOTTOM FREEZERS

REF 01-08

JANUARY 2008

ICE CLUMPED IN ICE BUCKET AND ON FREEZER FLOOR
MODELS AFFECTED
Model Numbers: GBS20, GBS22, GDL20, GDL22,
GDS20, PDF22, PDS20, PDS22, PDW22, PFS22, SDL20
Serial Numbers: LG040000 to current production
Implementation in production: To Be Determined.
On the above mentioned 20' and 22' bottom freezer
refrigerators there have been consumer concerns
regarding clumped cubes in the ice bucket, an ice
sheet on the rear of the ice bucket or on the freezer
floor and, in some cases, ice forming on the freezer
drawer slides. In order to rectify this situation the fill
cup extension (Service Part Number WR29X10078)
should be installed.

PROCEDURE FOR INSTALLATION OF FILL
CUP EXTENSION
1. Remove the fill cup, mounted to the rear of the ice
maker, by depressing the locking tab at the rear of
the icemaker mold body, lifting the fill cup up, away
from the icemaker.

Figure 1–Locking tab on fill cup

Figure 2–Depress locking tab on fill cup
GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 01-08

GE Consumer & Industrial

Service Bulletin
JANUARY 2008

REFRIGERATORS
REF 02-08
SUPERCEDES REF 05-01
ALL MONOGRAM® SIDE-BY-SIDE 36", 42", & 48"
BOTTOM MOUNT & SINGLE DOOR
BUILT-IN MODELS SIDE-BY-SIDE

EXCESSIVE DOOR PULL/GURGLING NOISE
BACK PRESSURE DOOR RE-OPENING RESISTANCE
By design, the models listed above have an extremely
strong door seal in order to maintain proper temperatures in the fresh food compartment and in the
freezer. Since air contracts when cooled, the door(s)
may demonstrate resistance to re-opening for up to
30 seconds after being closed.

6"

Temporary back pressure generated from closing the
door(s) is vital to the integrity of the operation of the
unit. Field service calls have been generated, AFTER
vacuum breaks have been installed, for subsequent
complaints such as: loss of temperature control; sweat
in fresh food compartment; frost build up in freezer;
and other complaints.

VACUUM
BREAK

THE INSTALLATION OF VACUUM BREAKS IS NOT
RECOMMENDED ON MONOGRAM BUILT-IN MODELS.
INSTEAD THE TECHNICIAN SHOULD EDUCATE
THE CONSUMER TO THE IMPORTANCE OF BACK
PRESSURE SEAL AND THAT THIS TEMPROARY
RESISTANCE TO RE-OPENING IS A VITAL PART OF
THE NORMAL OPERATION OF THE UNIT.
Lack of good seal could contribute to the inauguration
of the problems listed above. However, if the customer
insists on having the vacuum breaks installed they
must be instructed on the potential decrease in
operational integrity.

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 02-08

2. Attach the fill cup extension (service part number
WR29X10078) to the fill cup by sliding the extension
onto the rear of the fill cup. Ensure the extension is
pushed fully into the slot on the fill cup as shown in
Figure 1.

Figure 3–Fill cup with extension installed

Figure 4–Lift up the cup

3. Re-attach the fill cup, with extension, to the ice
maker. Ensure that the fill tube is properly aligned
with the fill cup, and the fill cup is properly attached
to the icemaker.

Figure 5–Fill cup with extension installed

GE Consumer & Industrial

Service Bulletin
MARCH 2008

REFRIGERATORS

REF 03-08

21’/25’ BOTTOM FREEZER MODELS
WITH DOUBLE FREEZER DRAWER
SERIAL NUMBERS: TM3*, VM3*, ZM3*, AR3*, DR3*.

CORRECT SERVICE MAIN BOARD FOR BOTTOM FREEZER MODELS
WITH DOUBLE DRAWER MODELS
Models Affected:
21'/25' Bottom Freezer Models
with Double Freezer Drawer
Serial Numbers: TM3*, VM3*, ZM3*, AR3*, DR3*.

Service Issue:
Refrigerator label indicates incorrect service main
board for these models, ignore label. Use below part
number.
Correct service main board for these models:
WR55X10774.

Label
Location

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 03-08

GE Consumer & Industrial

Service Bulletin
JUNE 2008

REFRIGERATORS

REF 04-08

ALL SIDE-BY-SIDE GSS25, GSF25, GSH25
PRODUCED BETWEEN APRIL AND MAY 2008

EVAPORATOR FAN NOISY, BLADE HITTING ORIFICE-MISALIGNED,
EVAPORATOR FAN NORMAL NOISE
PERFORMANCE ISSUE
You may find an ORIFICE FAN ASSEMBLY (Fig. 1)
instead of the Orifice Fan referenced in IPC (Fig. 2), this
change is made to address a noise issue.
REPAIR/ RESOLUTION
Install “ORIFICE FAN ASSEMBLY KIT”, WR49X10190. This
will alleviate the evaporator fan noise.

Fig 1

Fig 2

E

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 04-08

GE Consumer & Industrial

Service Bulletin
JUNE 2008

MONOGRAM® SABBATH KIT

REFRIGERATORS

REF 05-08

SIDE-BY-SIDE MONOGRAM SABBATH KIT
ZSAB1
Models Affected:
Serial Range
FR-RR
(March 2008 - August 2008)
ZIS360NXA, ZISB360DX, ZISS360DXASS,
ZISS360NXASS, ZISW360DXA
ZIS420NXA, ZISB420DXA, ZISP420DXASS,
ZISS420DXASS, ZISS420NXASS, ZISW420DXA
ZIS480NXA, ZISB480DXA

2008 Monogram side-by-side refrigerators may have
reversed wires on the AC harness connections to the
Sabbath Kit. The reversed wires will cause a tripped
circuit breaker or blown house fuse when the Sabbath
switch is turned on. Turning off the Sabbath switch
will allow the refrigerator to function until the incorrect
wiring can be repaired. The harness connections can
be repaired by moving 3 pins in the connectors.

TO REPAIR AC WIRE HARNESS:
• Locate the Sabbath Connectors on the AC harness
behind the water filter.
• Remove the tape and disconnect the connector.
• Reverse the yellow wire and the orange wire in
the male connector. The connector pin diameter
is 0.084. A pin extractor tool such as the AMP 1804030-1 can be used.
• Move the yellow wire in the female connector to the
empty pin location.

YX
Reverse

1

CX

2

OX

3

YX
Move CX

1
2

3

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 05-08

GE Consumer & Industrial

Service Bulletin
JUNE 2008

REFRIGERATORS

MODELS PFSS6, PFSF6 PRODUCED
JULY 2007 THROUGH DECEMBER 2007

REF 06-08

NO ICE PRODUCTION/ICE NOT AVAILABLE/NOISY ICEMAKER
Service Issue:
When the icemaker dumps ice cubes to the ice
bucket, ice cubes jam between the icemaker and the
liner. The icemaker makes a loud noise and eventually
stops working.

Repair:
Replace icemaker kit and main PCB. Parts code
remains unchanged.

PBA Main Best

Replace main board
if software version is
lower than 4.02 on
left processor.

Replace Icemaker if the blue
tag on the bottom does not
have V2 on the tag.

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
N.D. 2427 REF 06-08

To Assemble Icemaker:

3. Disengage the icemaker connector.

1. Pull the ice bucket lever and out.

Disconnect

Release Lever

4. Push hook and pull the icemaker out.

Release Tab

Icemaker

2. Disassemble the cover with a flat-blade (-) screwdriver and pull it out.

Main Board:
1. Pull the refrigerator forward to have enough space
to work on the rear side of the appliance.

4. Unscrew 2 PCB fixed screws.

5. Remove the main PCB while lifting the upper part of
the hookup.
2. Unscrew 2 screws for the PCB cover.
2 Screws

CAUTION
EXCEPT FOR TECHNICIAN.
DO NOT REMOVE THIS COVER.

PRECAUCION
SOLO PERSONAL TECHNO.
NO ABLA LA CUBIERTA.
PRE’CAUTION
EXCEPTE’ TECHNICIEN
NE PAS OUVRIR LA COUVERTURE

3. Disengage all housing connectors connected with
main PCB while maintaining ground.



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