Dell Latitude 5480 Owner's Manual Instruction 41b2e11c9d6e444e902f7a5cf1cc46de

2017-03-16

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Dell Latitude 5480
Owner's Manual

Regulatory Model: P72G
Regulatory Type: P72G001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.

2017 - 01
Rev. A00

Contents
1 Working on your computer............................................................................................................................. 7
Safety instructions............................................................................................................................................................. 7
Before working inside your computer..............................................................................................................................7
Turning off your computer................................................................................................................................................8
After working inside your computer................................................................................................................................ 8
2 Chassis view.................................................................................................................................................. 9
System front view..............................................................................................................................................................9
System back view.............................................................................................................................................................10
System side view.............................................................................................................................................................. 10
System side view...............................................................................................................................................................11
System top view............................................................................................................................................................... 12
3 Removing and installing components............................................................................................................13
Recommended tools........................................................................................................................................................ 13
Subscriber Identity Module(SIM) board........................................................................................................................ 13
Installing the Subscriber Identification Module (SIM) card................................................................................... 13
Removing the Subscriber Identification Module (SIM) card.................................................................................13
Base cover.........................................................................................................................................................................14
Removing base cover.................................................................................................................................................14
Installing base cover................................................................................................................................................... 14
Battery............................................................................................................................................................................... 15
Removing battery....................................................................................................................................................... 15
Installing battery......................................................................................................................................................... 15
Solid State Drive (SSD)................................................................................................................................................... 16
Removing optional M.2 Solid State Drive (SSD)....................................................................................................16
Installing optional M.2 SSD........................................................................................................................................ 17
Hard drive.......................................................................................................................................................................... 17
Removing hard drive assembly................................................................................................................................. 17
Installing hard drive assembly....................................................................................................................................18
Coin cell battery................................................................................................................................................................18
Removing the coin cell battery................................................................................................................................. 18
Installing coin cell battery.......................................................................................................................................... 19
WLAN card........................................................................................................................................................................ 19
Removing WLAN card............................................................................................................................................... 19
Installing WLAN card................................................................................................................................................. 20
Memory module............................................................................................................................................................... 20
Removing memory module....................................................................................................................................... 20
Installing memory module.......................................................................................................................................... 21
Keyboard............................................................................................................................................................................21
Removing keyboard trim............................................................................................................................................21
Installing keyboard trim............................................................................................................................................. 22
Removing keyboard................................................................................................................................................... 22
Contents

Installing keyboard..................................................................................................................................................... 23
Heat sink........................................................................................................................................................................... 23
Removing heatsink ................................................................................................................................................... 23
Installing heat sink .....................................................................................................................................................24
System fan........................................................................................................................................................................24
Removing the system fan......................................................................................................................................... 24
Installing the system fan........................................................................................................................................... 25
Power connector port.....................................................................................................................................................25
Removing power connector port.............................................................................................................................25
Installing power connector port............................................................................................................................... 26
Chassis frame...................................................................................................................................................................26
Removing chassis frame........................................................................................................................................... 26
Installing chassis frame..............................................................................................................................................28
System board................................................................................................................................................................... 28
Removing system board........................................................................................................................................... 28
Installing system board...............................................................................................................................................31
Touchpad panel................................................................................................................................................................32
Removing touchpad panel........................................................................................................................................ 32
Installing touchpad panel...........................................................................................................................................32
SmartCard module...........................................................................................................................................................33
Removing smart card reader board.........................................................................................................................33
Installing smart card reader board........................................................................................................................... 34
LED board......................................................................................................................................................................... 34
Removing LED board.................................................................................................................................................34
Installing LED board................................................................................................................................................... 35
Speaker............................................................................................................................................................................. 35
Removing speaker..................................................................................................................................................... 35
Installing speaker........................................................................................................................................................36
Display assembly.............................................................................................................................................................. 37
Removing display assembly...................................................................................................................................... 37
Installing display assembly.........................................................................................................................................40
Display bezel......................................................................................................................................................................41
Removing display bezel..............................................................................................................................................41
Installing display bezel................................................................................................................................................ 41
Display hinge cover..........................................................................................................................................................42
Removing display hinge cover..................................................................................................................................42
Installing display hinge cover.................................................................................................................................... 42
Display hinges................................................................................................................................................................... 43
Removing display hinge.............................................................................................................................................43
Installing display hinge............................................................................................................................................... 44
Display panel..................................................................................................................................................................... 44
Removing display panel............................................................................................................................................. 44
Installing display panel............................................................................................................................................... 46
eDP cable.......................................................................................................................................................................... 47
Removing eDP cable..................................................................................................................................................47
Installing eDP cable.................................................................................................................................................... 47
Camera.............................................................................................................................................................................. 48
4

Contents

Removing camera...................................................................................................................................................... 48
Installing camera........................................................................................................................................................ 49
Palm rest........................................................................................................................................................................... 49
Removing palm rest...................................................................................................................................................49
Installing palmrest...................................................................................................................................................... 50
4 Technology and components........................................................................................................................51
Power adapter.................................................................................................................................................................. 51
Processors.........................................................................................................................................................................51
Identifying processors in Windows 10......................................................................................................................51
Verifying the processor usage in Task Manager.................................................................................................... 51
Verifying the processor usage in Resource Monitor............................................................................................. 52
Chipsets............................................................................................................................................................................ 52
Intel chipset drivers................................................................................................................................................... 53
Downloading the chipset driver............................................................................................................................... 53
Identifying the chipset in Device Manager on Windows 10..................................................................................53
Graphic options................................................................................................................................................................ 54
Intel HD Graphics drivers.......................................................................................................................................... 54
Downloading drivers.................................................................................................................................................. 54
Display options................................................................................................................................................................. 55
Identifying the display adapter................................................................................................................................. 55
Changing the screen resolution............................................................................................................................... 55
Rotating the display...................................................................................................................................................55
Adjusting brightness in Windows 10........................................................................................................................ 56
Cleaning the display...................................................................................................................................................56
Using touch screen in Windows 10..........................................................................................................................56
Connecting to external display devices...................................................................................................................57
Realtek ALC3246 Waves MaxxAudio Pro controller...................................................................................................57
Downloading the audio driver...................................................................................................................................57
Identifying the audio controller in Windows 10.......................................................................................................57
Changing the audio settings.....................................................................................................................................58
WLAN cards..................................................................................................................................................................... 58
Secure Boot screen options..................................................................................................................................... 58
Hard drive options........................................................................................................................................................... 59
Identifying the hard drive in Windows 10................................................................................................................59
Identifying the hard drive in the BIOS.....................................................................................................................59
Camera features.............................................................................................................................................................. 59
Identifying the camera in Device Manager on Windows 10................................................................................. 59
Starting the camera...................................................................................................................................................60
Starting the camera application...............................................................................................................................60
Memory features.............................................................................................................................................................. 61
Verifying system memory in Windows 10................................................................................................................ 61
Verifying system memory in system setup (BIOS)................................................................................................ 61
Testing memory using ePSA..................................................................................................................................... 61
Realtek HD audio drivers.................................................................................................................................................62
5 System setup options.................................................................................................................................. 63

Contents

Boot Sequence.................................................................................................................................................................63
Navigation keys................................................................................................................................................................ 64
System Setup overview.................................................................................................................................................. 64
Accessing System Setup................................................................................................................................................ 64
General screen options................................................................................................................................................... 64
System Configuration screen options...........................................................................................................................65
Video screen options....................................................................................................................................................... 67
Security screen options...................................................................................................................................................67
Secure Boot screen options........................................................................................................................................... 69
Intel Software Guard Extensions................................................................................................................................... 69
Performance screen options.......................................................................................................................................... 70
Power Management screen options............................................................................................................................. 70
POST Behavior screen options...................................................................................................................................... 72
Virtualization support screen options............................................................................................................................ 73
Wireless screen options...................................................................................................................................................73
Maintenance screen options.......................................................................................................................................... 74
System Log screen options............................................................................................................................................ 74
Updating the BIOS ..........................................................................................................................................................75
System and setup password.......................................................................................................................................... 75
Assigning a system password and setup password.............................................................................................. 75
Deleting or changing an existing system and/or setup password.......................................................................76
6 Technical specifications............................................................................................................................... 77
System specifications...................................................................................................................................................... 77
Processor specifications................................................................................................................................................. 78
Memory specifications.................................................................................................................................................... 78
Storage specifications..................................................................................................................................................... 78
Audio specifications......................................................................................................................................................... 78
Video specifications......................................................................................................................................................... 79
Camera specifications..................................................................................................................................................... 79
Communication specifications........................................................................................................................................79
Port and connector specifications.................................................................................................................................80
Contactless smart card specifications.......................................................................................................................... 80
Display specifications...................................................................................................................................................... 80
Keyboard specifications................................................................................................................................................... 81
Touchpad specifications.................................................................................................................................................. 81
Battery specifications......................................................................................................................................................82
AC Adapter specifications.............................................................................................................................................. 82
Physical specifications.....................................................................................................................................................83
Environmental specifications..........................................................................................................................................83
7 Diagnostics.................................................................................................................................................. 84
Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................................................................................. 84
Device status lights......................................................................................................................................................... 85
Battery status lights........................................................................................................................................................ 86
8 Contacting Dell............................................................................................................................................ 87

Contents

1
Working on your computer
Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
•

You have read the safety information that shipped with your computer.

•

A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.

Before working inside your computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
•

You have read the safety information that shipped with your computer.

•

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1

Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

Turn off your computer.

If the computer is connected to a docking device (docked), undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from
the network device.

Disconnect all network cables from the computer.

Disconnect your computer and all attached devices from their electrical outlets.

Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.

Remove the base cover.

Remove the main battery.

Turn the computer top-side up.

Open the display.

Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening
the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.

Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Turning off your computer
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use
batteries designed for other Dell computers.
1

Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

Replace the battery.

Replace the base cover.

Connect your computer and all attached devices to their electrical outlets.

Turn on your computer.

Working on your computer

2
Chassis view
System front view

Figure 1. Front view
1

Dual array microphone

Camera

Camera status light

Dual array microphone

Display

Dattery and charge status light
NOTE: Latitude 5480 computer also has an optional IR camera module.

Chassis view

System back view

Figure 2. Back view
1

Network port

uSim card slot (optional)

HDMI port

USB 3.0 port

Power connector port

System side view

Figure 3. Left view
1

Type-C connector/DisplayPort or USB 3.0/optional Thunderbolt3

USB 3.0 port

SD card reader
NOTE: Latitude 5480 computer also has an optional Smart card reader.

Chassis view

System side view

Figure 4. Right view
1

Headset/microphone port

USB 3.0 port with PowerShare

VGA port

Noble wedge lock slot

Chassis view

System top view

Figure 5. Top view
1

Power button

Keyboard

Palm rest

Touchpad
NOTE: Latitude 5480 computer also has an optional fingerprint reader.

Chassis view

3
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.

Recommended tools
The procedures in this document require the following tools:
•

Phillips #0 screwdriver

•

Phillips #1 screwdriver

•

Small plastic scribe

Subscriber Identity Module(SIM) board
Installing the Subscriber Identification Module (SIM) card
1

Follow the procedure in After working inside your computer.

Insert a paperclip or a SIM card removal tool into the pinhole [1].

Pull the SIM card tray to remove it [2].

Place the SIM card on the SIM card tray.

Push the SIM card tray into the slot until it clicks into place.

Removing the Subscriber Identification Module (SIM) card
CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is
turned off or the network connections are disabled.
1

Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.

Pull the SIM card tray to remove it.

Remove the SIM card from the SIM card tray.
Removing and installing components

Push the SIM card tray into the slot until it clicks into place.

Base cover
Removing base cover
1

Follow the procedure in Before working inside your computer.

To remove the base cover:
a
b

Loosen the M2.5*6.3 captive screws that secure the base cover to the computer [1].
Pry the base cover from the edge and lift the base cover away from the computer [2].
NOTE: You may need a plastic scribe to pry the base cover from the edges.

Installing base cover
1

Place the base cover to align with the screw holders on the computer.

Tighten the M2.5 captive screws to secure the base cover to the computer.

Follow the procedure in After working inside your computer.

Removing and installing components

Battery
Removing battery
1

Follow the procedure in Before working inside your computer.

Remove the base cover.

To remove the battery:
a
b
c

Disconnect the battery cable from the connector on the system board [1].
Unroute the battery cable from the routing channels.
Remove the M2*6 captive screw that secures the battery to the computer [2].

NOTE: 6-cell battery has 2 screws.
Lift the battery from the computer [3].

Installing battery
1

Insert the battery into the slot on the computer.

Route the battery cable through the routing channels.

Tighten the M2*6 captive screw to secure the battery to the computer.

Connect the battery cable to the connector on the system board.

Install the base cover.

Follow the procedure in After working inside your computer.

Removing and installing components

Solid State Drive (SSD)
Removing optional M.2 Solid State Drive (SSD)
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

To remove the SSD card:
a

Remove the SSD bracket from the SSD card.

b
c
d

NOTE: The SSD bracket is shipped along with the SSD card kit.
Peel the adhesive tape that secures the SSD card [1].
Remove the M2*3 screw that secures the SSD to the computer [2].
Slide and lift the SSD from the computer [3].

To remove the SSD clip:
a
b

base cover
battery

Remove the M2*3 screw that secures the SSD clip to the computer [1].
Lift the SSD clip away from the computer [2].

Removing and installing components

Installing optional M.2 SSD
1

Insert the SSD clip into the slot on the computer.

Tighten the M2*3 screw to secure the SSD clip to the computer.

Insert the SSD into the connector on the computer.

Place the SSD bracket over the SSD and tighten the M2*3 screw to secure it to the computer.

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

Hard drive
Removing hard drive assembly
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

base cover
battery

To remove the hard drive assembly:
a
b

Disconnect the hard drive cable from the connector on the system board.
Remove the screws that secure the hard drive assembly to the computer.
Removing and installing components

Lift the hard drive assembly away from the compute.

Installing hard drive assembly
1

Insert the hard drive assembly into the slot on the computer.

Tighten the screws to secure the hard drive assembly to the computer.

Connect the hard drive cable to the connector on the hard drive and on the system board.

Install the:
a
b

battery
base cover

Follow the procedures in After working inside your system.

Coin cell battery
Removing the coin cell battery
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

To remove the coin cell battery:
a
b

base cover
battery
Disconnect the coin cell battery cable from the connector on the system board [1].
Lift the coin cell battery to release from the adhesive and lift it away from the system board [2].

Removing and installing components

Installing coin cell battery
1

Affix the coin cell battery on the system board.

Connect the coin cell battery cable to the connector on the system board.

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

WLAN card
Removing WLAN card
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

base cover
battery

To remove the WLAN card:
a
b
c
d

Remove the M2*3 screw that secures the WLAN card to the computer [1].
Remove the metal bracket that secures the WLAN cables [2].
Disconnect the WLAN cables from the connectors on the WLAN card [3].
Lift the WLAN card away from the connector [4].

Removing and installing components

Installing WLAN card
1

Insert the WLAN card into the connector on the system board.

Place the metal bracket to secure the WLAN cables.

Tighten the M2*3 screw to secure the WLAN card to the computer.

Connect the WLAN cables to the connectors on the WLAN card.

Install the:
a battery
b base cover

Follow the procedure in After working inside your computer.

Memory module
Removing memory module
1

Follow the procedure in Before working inside your computer.

Remove the:
a base cover
b battery

To remove the memory module:
a Pry the clips securing the memory module until the memory module pops-up [1].
b Lift the memory module away from the connector [2].

Removing and installing components

Installing memory module
1

Insert the memory module on the memory connector until the clips secure the memory module.

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

Keyboard
Removing keyboard trim
1

Follow the procedure in Before working inside your computer.

Pry the keyboard trim from the edges [1] and lift it away from the computer [2].

NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.

Removing and installing components

Installing keyboard trim
1

Place the keyboard trim on the keyboard and press on the edges until it clicks in place.

Follow the procedure in After working inside your computer.

Removing keyboard
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c

base cover
battery
keyboard trim

Lift the latch and disconnect the keyboard cable from the connector.

Turn over the computer and open the display.

To remove the keyboard:
a
b

Remove the M2*2 screws that secure the keyboard to the computer [1].
Pry the keyboard from the edge and lift it away from the computer [2].
WARNING: Make sure you pull the keyboard cable routed under the computer to avoid any damage to the
keyboard cable.

Removing and installing components

Installing keyboard
1

Hold the keyboard and route the keyboard cable through the placeholder.

Place the keyboard to align with the screw holders on the computer.

Tighten the M2*2 screws to secure the keyboard to the computer.

Connect the keyboard cable to the connector.

Install the:
a
b
c

keyboard trim
battery
base cover

Follow the procedure in After working inside your computer.

Heat sink
Removing heatsink
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

base cover
battery

Removing and installing components

To remove the heat sink :
a
b
c

Disconnect the system fan cable from the connector on the system board [1]
Remove the M2*3 screws that secure the heat sink on the system board [2].
Lift the heat sink away from the system board.

Installing heat sink
1

Place the heat sink on the system board.

Tighten the M2*3 screws to secure the heat sink to the computer.

Connect the system fan cable to the connector on the system board.

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

System fan
Removing the system fan
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c

base cover
battery
chassis frame

To remove the system fan:

Removing and installing components

a
b

Disconnect the system fan cable from the connector on the system board [1].
Lift the system fan away from the computer [2].

Installing the system fan
1

Place the system fan into the slot on the computer.

Connect the system fan cable to the connector on the system board.

Install the:
a
b
c

chassis frame
battery
base cover

Follow the procedure in After working inside your computer.

Power connector port
Removing power connector port
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

base cover
battery

To remove the power connector port:
a

Remove the M2*3 screw that secures the display cable to the computer [1].

Removing and installing components

b
c
d
e

Disconnect the power connector port cable from the connector on the system board [2].
Remove the M2*3 screw to release the metal bracket that secures the power connector port [3].
Lift the metal bracket [4].
Lift the power connector port away from the computer [5].

Installing power connector port
1

Align the power connector port along the grooves on the slot and push it down.

Place the metal bracket on the power connector port.

Tighten the M2*3 screw to secure the power connector port to the computer

Connect the power connector port cable to the connector on the system board.

Tighten the M2*3 screw to secure the display cable to the computer.

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

Chassis frame
Removing chassis frame
1

Follow the procedure in Before working inside your computer.

Remove the:

Removing and installing components

a
b
c
d
3

To release the chassis frame:
a
b

base cover
battery
WLAN card
SSD card
Release the WLAN cables from the routing channels [1].
Lift the latch and disconnect the keyboard cable from the connector [2].

To remove the chassis frame:
a
b

Remove the M2*2, M2*3, and M2*5 screws that secure the chassis frame to the computer [1].
Lift the chassis frame away from the computer [2].

Removing and installing components

Installing chassis frame
1

Place the chassis frame on the computer.

Tighten the M2*2, M2*3, and M2*5 screws to secure the chassis frame to the computer.

Connect the keyboard cable to the connector.

Connect the speaker cable to the connector on the system board.

Route the WLAN cables through the routing channels.

Install the:
a
b
c
d

SSD card
WLAN card
battery
base cover

Follow the procedure in After working inside your system.

System board
Removing system board
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d

SIM card
base cover
battery
keyboard trim
Removing and installing components

e
f
g
h
i
j
k
l
3

Disconnect the following cables from the system board:
a
b
c

keyboard
WLAN card
SSD card
memory module
coin cell battery
heatsink
system fan
chassis frame
LED board [1]
speaker [2]
touchpad [3]

To release the system board:
a
b
c
d
e

Remove the M2*2 screw that secures the display cable [1].
Lift the metal bracket that secures the display cable [2].
Disconnect the display cable from the connectors on the system board [3].
Disconnect the power connector port cable from the connector on the system board [4].
Remove the M2*2 screws that secure the metal bracket[5] .

NOTE: The metal bracket secures the DisplayPort over USB Type-C.
Lift the metal bracket away from the system board [6].

Removing and installing components

To remove the system board:
a
b

Remove the M2*2 screws that secure the system board to the computer [1].
Lift the system board away from the computer [2].

Removing and installing components

Installing system board
1

Align the system board with the screw holders on the computer.

Tighten the M2*2 screws to secure the system board to the computer.

Place the metal bracket to secure the DisplayPort over USB Type-C.

Tighten the M2*2 screws to secure the metal bracket on the DisplayPort over USB Type-C.

Connect the power connector port cable to the connector on the system board.

Connect the display cables to the connectors on the system board.

Place the metal bracket to secure the display cable.

Tighten the M2*2 screw to secure the metal bracket.

Connect the following cables:
a
b
c

touchpad
speaker
LED board

Install the:
a
b
c
d
e
f
g
h
i

chassis frame
system fan
heat sink
coin cell battery
memory module
SSD card
WLAN card
keyboard trim
keyboard
Removing and installing components

j
k
l
11

battery
base cover
SIM card

Follow the procedure in After working inside your computer.

Touchpad panel
Removing touchpad panel
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e

base cover
battery
WLAN card
SSD card
chassis frame

To remove the touchpad panel:
a
b
c

Lift the latch and disconnect the touchpad panel cable from the connector [1].
Remove the screws that secure the touchpad panel to the computer [2].
Lift the touchpad panel away from the computer.

Installing touchpad panel
1

Align the touchpad panel with the tabs on the computer.

Tighten the screws to secure the touchpad panel to the computer.

Removing and installing components

Connect the touchpad panel cable to the connector.

Affix the adhesive tapes to secure the speaker cable to the touchpad panel.

Affix the smart card reader board cable.

Connect the smart card reader board to the connector.

Install the:
a chassis frame
b SSD card
c WLAN card
d battery
e base cover

Follow the procedure in After working inside your computer.

SmartCard module
Removing smart card reader board
1

Follow the procedure in Before working inside your computer.

Remove the:
a base cover
b battery
c WLAN card
d SSD card
e chassis frame

To remove the smart card reader board:
a Remove the screws that secure the smart card reader board to the palmrest [1].
b Slide and remove the smart card reader from the slot [2].

Removing and installing components

Installing smart card reader board
1

Insert the smart card reader board to align with the tabs on the chassis..

Tighten the screws to secure the smart card reader board to the computer.

Affix the smart card reader board cable and connect the cable to the connector.

Install the:
a
b
c
d
e

chassis frame
SSD card
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

LED board
Removing LED board
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e

To remove the LED board:
a
b
c

base cover
battery
WLAN card
SSD card
chassis frame
Lift the latch and disconnect the LED board cable from the connector on the LED board [1].
Remove the M2*3 screw that secures the LED board to the computer [2].
Lift the LED board away from the computer [3].

Removing and installing components

Installing LED board
1

Place the LED board into the slot on the computer.

Tighten the M2*3 screw to secure the LED board to the computer.

Connect the LED board cable to the connector on the LED board.

Install the:
a
b
c
d
e

chassis frame
SSD card
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Speaker
Removing speaker
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c

base cover
battery
keyboard trim
Removing and installing components

d
e
f
g
h
i
j
k
l
m
n
3

keyboard
WLAN card
SSD card
memory module
coin cell battery
system fan
heat sink
chassis frame
smart card reader
LED board
system board

To remove the speakers:
a
b

Release the speaker cable through the routing channels [1].
Lift the speaker away from the computer [2].

Installing speaker
1

Insert the speaker module aligning it with the nodes on the chassis.

Route the speaker cable through the routing channels.

Install the:
a
b
c
d
e
f
g
h

system board
smart card reader
LED board
chassis frame
system fan
heat sink
coin cell battery
memory module
Removing and installing components

i
j
k
l
m
n
4

SSD card
WLAN card
keyboard trim
keyboard
battery
base cover

Follow the procedure in After working inside your computer.

Display assembly
Removing display assembly
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c

base cover
battery
WLAN card

To disconnect the display cable:
a
b
c
d
e

Release the WLAN cable from the routing channels [1].
Remove the M2*5 screw that secures the display cable bracket to the computer [2].
Remove the display cable bracket that secures the display cable [3].
Disconnect the display cable from the connector on the system board [4].
Remove the screw to release the display cable from the computer [5].

Removing and installing components

To release the display assembly:
a
b

Remove the M2*5 screws that secure the display assembly to the computer [1].
Release the WLAN cable and display cable through the routing channels [2] [3].

Turn over the computer.

To remove the display assembly:
a
b

Remove the screws that secure the display assembly to the computer [1].
Open the display [2].

Removing and installing components

Lift the display assembly from the computer.

Removing and installing components

Installing display assembly
1

Place the chassis on the edge of a plane surface.

Align the display assembly to align with the screw holders on the computer.

Tighten the M2*5 screws to secure the display assembly to the computer.

Connect the display cable to the connector on the system board.

Place the metal bracket to secure the display cable.

Tighten the M2*5 screws to secure the display cable.

Route the WLAN cables through the routing channels.

Install the:
a
b
c

WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Removing and installing components

Display bezel
Removing display bezel
The following procedure is applicable only if your computer is a non-touch computer.
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d

base cover
battery
WLAN card
display assembly

To remove the display bezel:
a
b
c

Pry the display bezel at the base of the display [1].
Lift the display bezel to release it [2].
Pry the edges on the side of the display to release the display bezel [3, 4].

Installing display bezel
1

Place the display bezel on the display assembly.

Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.

Install the:
a
b
c

display assembly
WLAN card
battery
Removing and installing components

d
4

base cover

Follow the procedure in After working inside your computer.

Display hinge cover
Removing display hinge cover
The following procedure is applicable only if your computer is a non-touch computer.
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b

base cover
battery

To remove the display hinge cover:
a
b
c

Remove the cosmetic screw that secures the display hinge cover to the display assembly [1].
Lift the display hinge cover away from the display hinge [2].
Repeat step a and step b to remove the other display hinge cover.

Installing display hinge cover
1

Place the display hinge cover on the display hinge.

Tighten the cosmetic screw to secure the display hinge cover to the display hinge.

Repeat step a and step b to install the other display hinge cover.

Removing and installing components

Install the:
a
b

battery
base cover

Follow the procedure in After working inside your computer.

Display hinges
Removing display hinge
The following procedure is applicable only if your computer is a non-touch computer.
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e

base cover
battery
WLAN card
display assembly
display bezel

To remove the display hinge:
a
b
c

Remove the M2.5*3 screws that secure the display hinge to the display assembly [1].
Lift the display hinge away from the display assembly [2].
Repeat step a and step b to remove the other display hinge.

Removing and installing components

Installing display hinge
1

Place the display hinge on the display assembly.

Tighten the M2.5*3 screws to secure the display hinge to the display assembly.

Repeat step a and step b to install the other display hinge.

Install the:
a
b
c
d
e

display bezel
display assembly
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Display panel
Removing display panel
The following procedure is applicable only if your computer is a non-touch computer.
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e

base cover
battery
WLAN card
display assembly
display bezel

Remove the M2*3 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the
eDP cable [2].

Removing and installing components

To remove the display panel:
a
b
c

Peel the adhesive tape [1].
Lift the blue tape that secures the eDP cable [2].
Lift the latch and disconnect the eDP cable from the connector on the display panel [3] [4].

Removing and installing components

Installing display panel
1

Connect the eDP cable to the connector and affix the blue tape.

Affix the adhesive tape to secure the eDP cable.

Replace the display panel to align with the screw holders on the display assembly.

Tighten the M2*3 screws to secure the display panel to the display assembly.

Install the:
a
b
c
d
e

display bezel
display assembly
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Removing and installing components

eDP cable
Removing eDP cable
The following procedure is applicable only if your computer is a non-touch computer.
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e
f

base cover
battery
WLAN card
display assembly
display bezel
display panel

Peel the eDP cable from the adhesive to remove it from the display.

Installing eDP cable
1

Affix the eDP cable on the display panel.

Install the:
a
b
c

display panel
display bezel
display assembly

Removing and installing components

d
e
f
3

WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Camera
Removing camera
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e
f

To remove the camera:
a
b

base cover
battery
WLAN card
display assembly
display bezel
display panel
Disconnect the camera cable from the connector [1].
Lift the camera away from the display [2].

Removing and installing components

Installing camera
1

Insert the camera into the slot on the display assembly.

Connect the camera cable to the connector.

Install the:
a
b
c
d
e
f

display panel
display bezel
display assembly
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Palm rest
Removing palm rest
1

Follow the procedure in Before working inside your computer.

Remove the:
a
b
c
d
e
f
g
h
i
j
k
l
m

base cover
battery
WLAN card
SSD card
memory module
coin cell battery
system fan
heat sink
display assembly
chassis frame
smart card reader
LED board
system board

The palm rest is the remaining component after removing all the components.

Removing and installing components

Installing palmrest
1

Place the palm rest on a flat surface.

Install the:
a
b
c
d
e
f
g
h
i
j
k
l
m

system board
smart card reader
LED board
chassis frame
system fan
heat sink
display assembly
coin cell battery
memory module
SSD card
WLAN card
battery
base cover

Follow the procedure in After working inside your computer.

Removing and installing components

4
Technology and components
Power adapter
This laptop is shipped with 65 W or 90 W power adapter.
WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull firmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary
among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may
cause fire or equipment damage.

Processors
This laptop is shipped with the following processors:
•

Intel Core i3-7100U

•

Intel Core i5-7200U

•

Intel Core i5-7300U

•

Intel Core i7-7600U

•

Intel Core i5-7300HQ

•

Intel Core i5-7440HQ

•

Intel Core i7-7820HQ
NOTE: The clock speed and performance varies depending on the workload and other variables.

Identifying processors in Windows 10
1

Tap Search the Web and Windows.

Type Device Manager.

Tap Processor.
The processor information is displayed.

Verifying the processor usage in Task Manager
1

Press and hold the taskbar.

Select Start Task Manager.
The Windows Task Manager window is displayed.

Click the Performance tab in the Windows Task Manager window.

Technology and components

The processor performance details are displayed.

Verifying the processor usage in Resource Monitor
1

Press and hold the taskbar.

Select Start Task Manager.
The Windows Task Manager window is displayed.

Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.

Click Open Resource Monitor.

Chipsets
All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset .

Technology and components

Intel chipset drivers
Verify if the Intel chipset drivers are already installed in the laptop.
Table 1. Intel chipset drivers
Before installation

After installation

Downloading the chipset driver
1

Turn on the laptop.

Go to Dell.com/support.

Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

Click Drivers and Downloads.

Select the operating system installed on your laptop.

Scroll down the page, expand Chipset, and select your chipset driver.

Click Download File to download the latest version of the chipset driver for your laptop.

After the download is complete, navigate to the folder where you saved the driver file.

Double-click the chipset driver file icon and follow the instructions on the screen.

Identifying the chipset in Device Manager on Windows 10
1

Click Settings

From the Control Panel, select Device Manager.

on the Windows 10 Charms Bar.

Expand System Devices and search for the chipset.

Technology and components

Graphic options
This laptop is shipped with the following graphics chipset options:
•

Intel HD Graphics 620

•

Intel HD Graphics 630

•

NVIDIA GeForce 930MX 64 Bit

•

NVIDIA GeForce 940MX 64 Bit

Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the laptop.
Table 2. Intel HD Graphics drivers
Before installation

After installation

Downloading drivers
1

Turn on the laptop.

Go to Dell.com/support.

Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.

Click Drivers and Downloads.

Select the operating system installed on your laptop.

Scroll down the page and select the graphic driver to install.

Technology and components

Click Download File to download the graphic driver for your laptop.

After the download is complete, navigate to the folder where you saved the graphic driver file.

Double-click the graphic driver file icon and follow the instructions on the screen.

Display options
This laptop has the following display options:
•

14.0-inch HD Anti-glare (!366 x 768)

•

14.0-inch FHD Anti-glare (1920 x 1080)

•

14.0-inch FHD Touch (1920 x 1080)

Identifying the display adapter
1

Start the Search Charm and select Settings.

Type Device Manager in the search box and tap Device Manager from the left pane.

Expand Display adapters.
The display adapters are displayed.

Changing the screen resolution
1

Press and hold the desktop screen and select Display Settings.

Tap or click Display settings.
The Setting window is displayed.

Scroll down and select Advanced Display Settings.
The Advanced Display Setting is displayed.

Select the required resolution from the drop-down list and tap Apply.

Rotating the display
1

Press and hold on the desktop screen.
A sub menu is displayed.

Select Graphic Options > Rotation and choose on of the following:
Technology and components

•

Rotate to Normal

•

Rotate to 90 Degrees

•

Rotate to 180 Degrees

•

Rotate to 270 Degrees

NOTE: The Display can also be rotated using the following key combinations:
•

Ctrl + Alt + Up arrow key (Rotate to normal)

•

Right arrow key (Rotate 90 degrees)

•

Down arrow key (Rotate 180 degrees)

•

Left arrow key (Rotate 270 degrees)

Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1

Swipe-in from the right edge of the display to access the Action Center.

Tap or click All Settings

Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.

> System > Display.

NOTE: You can also use the Brightness level slider to adjust the brightness manually.

Cleaning the display
1

Check for any smudges or areas that has to be cleaned.

Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles.

Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition.

Gently wipe the screen in a circular motion. Do not press hard on the cloth.

NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth.

NOTE: Do not press hard or touch the screen with your fingers or you may leave oily prints and smears.
NOTE: Do not leave any liquid on the screen.
5

Remove all excess moisture as it may damage your screen.

Let the display dry thoroughly before you turn it on.

For stains that are hard to remove, repeat this procedure till the display is clean.

Using touch screen in Windows 10
Follow these steps to enable or disable the touch screen:
1

Go to the Charms Bar and tap All Settings

Tap Control Panel.

Tap Pen and Input Devices in the Control Panel.

Tap the Touch tab.

Select Use your finger as an input device to enable the touch screen. Clear the box to disable the touch screen.

Technology and components

Connecting to external display devices
Follow these steps to connect your laptop to an external display device:
1

Ensure that the projector is turned on and plug the projector cable into a video port on your laptop.

Press the Windows logo+P key.

Select one of the following modes:
•

PC screen only

•

Duplicate

•

Extend

•

Second Screen only
NOTE: For more information, see the document that shipped with your display device.

Realtek ALC3246 Waves MaxxAudio Pro controller
This laptop is shipped with integrated Realtek ALC3246-CG Waves MaxxAudio Pro controller. It is a High Definition audio codec designed
for Windows desktop and laptops.

Downloading the audio driver
1

Turn on the laptop.

Go to www.Dell.com/support.

Click Product Support, enter the Service Tag of your laptop and click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

Click Drivers and Downloads.

Select the operating system installed on your laptop.

Scroll down the page and expand Audio.

Select the audio driver.

Click Download File to download the latest version of the audio driver for your laptop.

After the download is complete, navigate to the folder where you saved the audio driver file.

Double-click the audio driver file icon and follow the instructions on the screen.

Identifying the audio controller in Windows 10
1

Swipe from the right edge to access the Search Charm and select All Settings

Type Device Manager in the search box and select Device Manager from the left pane.

Expand Sound, video and game controllers.
The audio controller is displayed.
Table 3. Identifying the audio controller in Windows 10
Before installation

After installation

Technology and components

Changing the audio settings
1

Tap or touch the Search the web and Windows and type Dell Audio.

Start the Dell Audio utility from the left pane.

WLAN cards
This laptop supports the following options:
•

Qualcomm QCA61x4A

•

QCA 2x2 AC with Bluetooth (non vPro)

•

Intel 8265 without Bluetooth

•

2x2 AC without Bluetooth (vPro capable)-FED

•

Intel 8265

•

2x2 AC with Bluetooth (vPro capable)
NOTE: Qualcomm xxxxxx (for example: QCA61x4A) is a product of Qualcomm Technologies, Inc

Secure Boot screen options
Option

Description

Secure Boot Enable This option enables or disables the Secure Boot feature.
•

Disabled

•

Enabled

Default setting: Enabled.
Expert Key
Management

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
•

•

KEK

•

dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•

Save to File—Saves the key to a user-selected file

•

Replace from File—Replaces the current key with a key from a user-selected file

•

Append from File—Adds a key to the current database from a user-selected file

•

Delete—Deletes the selected key

•

Reset All Keys—Resets to default setting

•

Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.

Technology and components

Hard drive options
This laptop supports HDD, M.2 SATA SSD, and M.2 PVIe NVMe.

Identifying the hard drive in Windows 10
1

Tap or click All Settings

Tap or click Control Panel, select Device Manager , and expand Disk drives.

on the Windows 10 Charms Bar.

The hard drive is listed under Disk drives.

Identifying the hard drive in the BIOS
1

Turn on or restart your laptop.

When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
•

With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

•

Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.

Hard drive is listed under the System Information under the General group.

Camera features
This laptop is shipped with front-facing camera with the image resolution of 1280 x 720 (maximum).
NOTE: The camera is at the top center of the display.
NOTE: The laptop is also shipped with no camera option.

Identifying the camera in Device Manager on Windows 10
1

In the Search box, type device manager, and tap to start it.

Under Device Manager, expand Imaging devices.

Technology and components

Starting the camera
To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype
software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to
access the webcam, the webcam turns on.

Starting the camera application
1

Tap or click the Windows button and select All apps.

Select Camera from the apps list.

If the Camera App is not available in the apps list, search for it.

Technology and components

Memory features
This laptop supports a minimum memory of :
•

4 GB and a maximum of 32 GB DDR4 memory, up to 2133 MHz (dual core).

•

4 GB and a maximum of 32 GB DDR4 memory, up to 2400 MHz (quad core).

Verifying system memory in Windows 10
1

Tap the Windows button and select All Settings

Under System, tap About.

> System .

Verifying system memory in system setup (BIOS)
1

Turn on or restart your laptop.

Perform one of the following actions after the Dell logo is displayed:
•

With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

•
3

Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To
enter the Boot selection menu, press the Volume Up button.
On the left pane, select Settings > General > System Information,

The memory information is displayed on the right pane.

Testing memory using ePSA
1

Turn on or restart your laptop.

Perform one of the following actions after the Dell logo is displayed:
•

With keyboard — Press F2.

•

Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot
selection menu is displayed, select Diagnostics from the boot menu, and press Enter.

The PreBoot System Assessment (PSA) starts on your laptop.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off
the laptop and try again.

Technology and components

Realtek HD audio drivers
Verify if the Realtek audio drivers are already installed in the laptop.
Table 4. Realtek HD audio drivers
Before installation

Technology and components

After installation

5
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

Topics:
•

Boot Sequence

•

Navigation keys

•

System Setup overview

•

Accessing System Setup

•

General screen options

•

System Configuration screen options

•

Video screen options

•

Security screen options

•

Secure Boot screen options

•

Intel Software Guard Extensions

•

Performance screen options

•

Power Management screen options

•

POST Behavior screen options

•

Virtualization support screen options

•

Wireless screen options

•

Maintenance screen options

•

System Log screen options

•

Updating the BIOS

•

System and setup password

Boot Sequence
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
•

Access System Setup by pressing F2 key

•

Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
•

Removable Drive (if available)

•

STXXXX Drive

•

Optical Drive

•

Diagnostics

NOTE: XXX denotes the SATA drive number.

NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.

System setup options

Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.

Keys

Navigation

Up arrow

Moves to the previous field.

Down arrow

Moves to the next field.

Enter

Selects a value in the selected field (if applicable) or follow the link in the field.

Spacebar

Expands or collapses a drop‐down list, if applicable.

Tab

Moves to the next focus area.
NOTE: For the standard graphics browser only.

Esc

Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.

Displays the System Setup help file.

System Setup overview
System Setup allows you to:
•

Change the system configuration information after you add, change, or remove any hardware in your computer.

•

Set or change a user-selectable option such as the user password.

•

Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause
your computer to work incorrectly.

Accessing System Setup
1

Turn on (or restart) your computer.

After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options
This section lists the primary hardware features of your computer.

Option

Description

System Information This section lists the primary hardware features of your computer.
•

System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, and the Express Service Code.

System setup options

Option

Description
•

Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size,

•

Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology.

•

Device Information: Displays Primary Hard Drive, M.2 SATA2, M.2 SATA, M.2 PCIe SSD-0, LOM MAC
Address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio
Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device.

Battery Information Displays the battery status and the type of AC adapter connected to the computer.
Boot Sequence

Allows you to change the order in which the computer attempts to find an operating system.
•

Diskette Drive

•

Internal HDD

•

USB Storage Device

•

CD/DVD/CD-RW Drive

•

Onboard NIC

Advanced Boot
Options

This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.

UEFI Booth Path
Security

This options controls whether or not the system will prompt the user to enter the Admin password when booting a
UEFI boot path from the F12 Boot Menu.

Date/Time

•

Always, Except Internal HDD

•

Always

•

Never: This option is enabled by default.

Allows you to change the date and time.

System Configuration screen options
Option

Description

Integrated NIC

Allows you to configure the integrated network controller. The options are:

Parallel Port

Serial Port

•

Disabled

•

Enabled

•

Enabled w/PXE: This option is enabled by default.

Allows you to configure the parallel port on the docking station. The options are:
•

Disabled

•

AT: This option is enabled by default.

•

PS2

•

ECP

Allows you to configure the integrated serial port. The options are:
•

Disabled

•

COM1: This option is enabled by default.

•

COM2

•

COM3

System setup options

Option

Description
•

SATA Operation

Drives

COM4

Allows you to configure the internal SATA hard-drive controller. The options are:
•

Disabled

•

AHCI

•

RAID On: This option is enabled by default.

Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:

SMART Reporting

•

SATA-0

•

SATA-2

•

SATA-4

•

M.2 PCI-e SSD-0

This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
•

USB Configuration

Enable SMART Reporting

This is an optional feature.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices (HDD, memory key, floppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
•

Enable USB Boot Support: This option is enabled by default.

•

Enable External USB Port: This option is enabled by default.
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

USB Thunderbolt

•

Enable USB Boot Support: This option is enabled by default.

•

Enable External USB Port: This option is enabled by default.

•

Enable Thunderbolt Port: This option is enabled by default.

•

Enable Thunderbolt Boot Support. This is an optional feature.

•

Always Allows Dell Docks. This is an optional feature.

•

Enables Thunderbolt (and PCIe behind TBT) Pre-boot

System setup options

Option

Description

USB PowerShare

This field configures the USB PowerShare feature behavior. This option allows you to charge external devices
using the stored system battery power through the USB PowerShare port.

Unobtrusive Mode

This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.

Miscellaneous
Devices

Allows you to enable or disable the following devices:
•

Enable Camera: This option is enabled by default.

•

Enable Hard Drive Free Fall Protection: This option is enabled by default.

•

Enable Secure Digital (SD) Card: This option is enabled by default.

•

Secure Digital (SD) Card Boot

•

Secure Digital (SD) Card Read — only Mode

Video screen options
Option

Description

LCD Brightness

Allows you to set the display brightness depending up on the power source (On Battery and On AC).

NOTE: The video setting will be visible only when a video card is installed into the system.

Security screen options
Option

Description

Admin Password

Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set

System Password

Allows you to set, change or delete the system password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set

M.2 SATA SSD
Password

Allows you to set, change, or delete the M.2 SATA SSD password.
NOTE: Successful password changes take effect immediately.
Default setting: Not set

Strong Password

Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.

Password
Configuration

Allows you to determine the minimum and maximum length of Administrator and System passwords.

System setup options

Option

Description

Password Bypass

Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
•

Disabled

•

Reboot bypass

Default setting: Disabled
Password Change

Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.

Non-Admin Setup
Changes

Allows you to determine whether changes to the setup options are allowed when an Administrator Password is
set. If disabled the setup options are locked by the admin password.

UEFI Capsule
Firmware Updates

Allows yout to control whether this system allows BIOS updates via UEFI capsule update packages.
•

Enable UEFI Capsule Firmware Updates

Default setting: Enabled
TPM 2.0 Security

Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
•

TPM On: This option is enabled by default.

•

Clear

•

PPI Bypass for Enabled Commands: This option is enabled by default.

•

Attestation Enable: This option is enabled by default.

•

Key Storage Enable: This option is enabled by default.

•

PPI Bypass for Disabled Commands

•

SHA-256: This option is enabled by default.

•

Disabled

•

Enabled
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).

Computrace

Allows you to activate or disable the optional Computrace software The options are:
•

Deactivate

•

Disable

•

Activate
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed

Default setting: Deactivate
CPU XD Support

Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support
Default setting: Enabled

OROM Keyboard
Access

Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The
options are:

System setup options

Option

Description
•

Enable

•

One Time Enable

•

Disable

Default setting: Enabled
Admin Setup
Lockout

Allows you to prevent users from entering Setup when an Administrator password is set.

Master Password
Lockout

Allows you to disable master password support. Hard disk password need to be cleared before the setting can be
changed

Default Setting: Disabled

•

Enable Master Password Lockout

Default setting: Disabled

Secure Boot screen options
Option

Description

Secure Boot Enable This option enables or disables the Secure Boot feature.
•

Disabled

•

Enabled

Default setting: Enabled.
Expert Key
Management

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
•

•

KEK

•

dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•

Save to File—Saves the key to a user-selected file

•

Replace from File—Replaces the current key with a key from a user-selected file

•

Append from File—Adds a key to the current database from a user-selected file

•

Delete—Deletes the selected key

•

Reset All Keys—Resets to default setting

•

Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.

Intel Software Guard Extensions
Option

Description

Intel SGX Enable

This fields specifies you to provide a secured environment for running code/storing sensitive information in the
context of the main OS. The options are:
System setup options

Option

Description
•

Disabled

•

Enabled

Default setting: Disabled
Enclave Memory
Size

This option sets SGX Enclave Reserve Memory Size. The option are:
•

32 MB

•

64 MB

•

128 MB

Performance screen options
Option

Description

Multi Core Support

This field specifies whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores.

Intel SpeedStep

•

All: This option is selected by default.

•

Allows you to enable or disable the Intel SpeedStep feature.
•

Enable Intel SpeedStep

Default setting: The option is enabled.
C-States Control

Allows you to enable or disable the additional processor sleep states.
•

C states

Default setting: The option is enabled.
Intel TurboBoost

Allows you to enable or disable the Intel TurboBoost mode of the processor.
•

Enable Intel TurboBoost

Default setting: The option is enabled.
Wake on Dell USBC Dock.

Allows you to wake on Dell USB-C dock.

Power Management screen options
Option

Description

AC Behavior

Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Default setting: Wake on AC is not selected.

Auto On Time

Allows you to set the time at which the computer must turn on automatically. The options are:
•

Disabled

System setup options

Option

Description
•

Every Day

•

Weekdays

•

Select Days

Default setting: Disabled
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.

Wireless Radio
Control

•

Enable USB Wake Support

•

Wake on Dell USB-C Dock: This option is enabled by default.

Allows you to enable or disable the feature that automatically switches from wired or wireless networks without
depending on the physical connection.
•

Control WLAN Radio

•

Control WWAN Radio

Default setting: The option is disabled.
Wake on LAN/
WLAN

Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
•

Disabled

•

LAN Only

•

WLAN Only

•

LAN or WLAN

Default setting: Disabled
Block Sleep

This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled

Peak Shift

This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.

Advanced Battery
Charge
Configuration

This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques, during the non-work hours to improve the battery health.
Disabled
Default setting: Disabled

Primary Battery
Charge
Configuration

Allows you to select the charging mode for the battery. The options are:
•

Adaptive

•

Standard — Fully charges your battery at a standard rate.

•

ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology.
This option is enabled by default.

•

Primarily AC use

System setup options

Option

Description
•

Custom

If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Sleep Mode

Type-C Connector
Power

This option is used to select which sleep mode will be used by operating system.
•

OS Automatic Selection

•

Force S3: This option is enabled by default.

This option lets you set the maximum power that can be drawn from the Type-C connector.
•

7.5 Watts: This option is enabled by default.

•

15 Watts

POST Behavior screen options
Option

Description

Adapter Warnings

Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Default setting: Enable Adapter Warnings

Keypad
(Embedded)

Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
•

Fn Key Only: This option is enabled by default.

•

By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode.

Mouse/Touchpad

Numlock Enable

Allows you to define how the system handles mouse and touch pad input. The options are:
•

Serial Mouse

•

PS2 Mouse

•

Touchpad/PS-2 Mouse: This option is enabled by default.

Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.

Fn Key Emulation

Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)

Fn Lock Options

Fastboot

Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
•

Fn Lock. This option is selected by default.

•

Lock Mode Disable/Standard

•

Lock Mode Enable/Secondary

Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

System setup options

Option

Extended BIOS
POST Time

Full Screen Logo

Description
•

Minimal

•

Thorough (default)

•

Auto

Allows you to create an additional preboot delay. The options are:
•

0 seconds. This option is enabled by default.

•

5 seconds

•

10 seconds

This option will display full screen logo if your image match screen resolution
•

Enable Full Screen Logo

Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected.
•

Prompt on Warnings and Errors This option is enabled by default.

•

Continue on Warnings

•

Continue on Warnings and Errors
NOTE: Error deemed critical to the operation of the system hardware will always halt the system.

Virtualization support screen options
Option

Description

Virtualization

Allows you to enable or disable the Intel Virtualization Technology.
Enable Intel Virtualization Technology (default).

VT for Direct I/O

Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.

Trusted Execution

This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization
technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.

Wireless screen options
Option

Description

Wireless Switch

Allows to set the wireless devices that can be controlled by the wireless switch. The options are:
•

WWAN

•

GPS (on WWAN Module)

•

WLAN/WiGig

•

Bluetooth

All the options are enabled by default.

System setup options

Option

Description
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.

Wireless Device
Enable

Allows you to enable or disable the internal wireless devices.
•

WWAN/GPS

•

WLAN/WiGig

•

Bluetooth

All the options are enabled by default.

Maintenance screen options
Option

Description

Service Tag

Displays the Service Tag of your computer.

Asset Tag

Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

BIOS Downgrade

This controls flashing of the system firmware to previous revisions.
•

Data Wipe

This field allows users to erase the data securely from all internal storage devices. The following is list of devices
affected:
•

BIOS Recovery

Allows BIOS Downgrade (enabled by default)

Internal SATA HDD/SSD

•

Internal M.2 SATA SDD

•

Internal M.2 PCIe SSD

•

Internal eMMC

This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary
hard drive or an external USB key.
•

BIOS Recovery from Hard Drive (enabled by default)

•

BIOS Auto-Recovery

•

Always perform Integrity Check

System Log screen options
Option

Description

BIOS Events

Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events

Allows you to view and clear the System Setup (Thermal) events.

Power Events

Allows you to view and clear the System Setup (Power) events.

System setup options

Updating the BIOS
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure
that your computer battery is fully charged and connected to a power outlet
1

Restart the computer.

Go to Dell.com/support.

Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.

If you are unable to locate or find the Service Tag, click the Product Category of your computer.

Choose the Product Type from the list.

Select your computer model and the Product Support page of your computer appears.

Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.

On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.

Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the
instructions on the screen.

Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.

Click Save to save the file on your computer.

Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the
BIOS from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.

System and setup password
You can create a system password and a setup password to secure your computer.

Password type

Description

System password

Password that you must enter to log on to your system.

Setup password

Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.

Assigning a system password and setup password
You can assign a new System Password only when the status is in Not Set.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not
provide the system password to log on to the computer.

System setup options

To enter the system setup, press F2 immediately after a power-on or re-boot.
1

In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.

Select System Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
•

A password can have up to 32 characters.

•

The password can contain the numbers 0 through 9.

•

Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Type the system password that you entered earlier in the Confirm new password field and click OK.

Press Esc and a message prompts you to save the changes.

Press Y to save the changes.
The computer reboots.

Deleting or changing an existing system and/or setup
password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1

In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.

In the System Security screen, verify that Password Status is Unlocked.

Select System Password, alter or delete the existing system password and press Enter or Tab.

Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.

Press Esc and a message prompts you to save the changes.

Press Y to save the changes and exit from System Setup.
The computer reboots.

System setup options

6
Technical specifications
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in:

•

Windows 10, click or tap Start

•

Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window,
select PC and devices > PC Info.

> Settings > System > About.

•

Windows 7, click Start

, right-click My Computer, and then select Properties.

Topics:
•

System specifications

•

Processor specifications

•

Memory specifications

•

Storage specifications

•

Audio specifications

•

Video specifications

•

Camera specifications

•

Communication specifications

•

Port and connector specifications

•

Contactless smart card specifications

•

Display specifications

•

Keyboard specifications

•

Touchpad specifications

•

Battery specifications

•

AC Adapter specifications

•

Physical specifications

•

Environmental specifications

System specifications
Feature
Chipset

Specification
•

Intel 7th Generation processors

•

Intel Dual Core processors

•

Intel Quad Core processors

DRAM bus width

64-bit

Flash EPROM

SPI 128 Mbits

PCIe bus

100 MHz

External Bus
Frequency

PCIe Gen3 (8 GT/s)

Technical specifications

Processor specifications
Feature

Specification

Types

7th Generation Intel Core i3 series or i5 series or i7 series processors

L3 cache
i3 series

3 MB

i5 series

i7 series

•

Dual core - 3 MB

•

Quad core - 6 MB

•

Dual core - 4 MB

•

Quad core (vPro) - 8 MB

Memory specifications
Feature

Specification

Memory connector

Two SODIMM slots

Memory capacity
per slot

4 GB, 8 GB, and 16 GB

Memory type

DDR4

Speed

•

2133 MHz

•

2400 MHz
NOTE: The memory module in the Dual Core processor will have 2400 MHz printed, but it performs at
2133 MHz.

Minimum memory

4 GB

Maximum memory

32 GB

Storage specifications
Feature

Specification

HDD

Up to 1 TB

SSD M.2 SATA /
PCIe

Up to 512 GB

Audio specifications
Feature

Specification

Types

High-definition audio

Controller

Realtek ALC3246

Stereo conversion

Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio

Technical specifications

Feature

Specification

Internal interface

High-definition audio codec

External interface

Stereo headset/mic combo

Speakers

Two

Internal speaker
amplifier

2 W (RMS) per channel

Volume controls

Hot keys

Video specifications
Feature

Specification

Type

Integrated on system board, hardware accelerated

UMA controller

•

Intel HD Graphics 620

•

Intel HD Graphics 630

Data bus

Integrated video

External display
support

•

19-pin HDMI connector

•

15-pin VGA connector

Camera specifications
Feature

Specification

Camera resolution

0.92 megapixels

HD Panel Resolution 1280 x 720 pixels
FHD Panel
Resolution

1280 x 720 pixels

HD Panel Video
Resolution
(maximum)

1280 x 720 pixels

FHD Panel Video
Resolution
(maximum)

1280 x 720 pixels

Diagonal viewing
angle

74°

Communication specifications
Features

Specification

Network adapter

10/100/1000 Mb/s Ethernet (RJ-45)

Wireless

Internal wireless local area network (WLAN), wireless wide area network (WWAN), wireless gigabit (WiGig).
NOTE: WWAN and WiGig are optional.

Technical specifications

Port and connector specifications
Feature

Specification

Audio

Stereo headset/mic combo

Video

•

One 19-pin HDMI connector

•

15 pin VGA connector

Network adapter

One RJ-45 connector

USB

Three USB 3.0 ports (One USB 3.0 with PowerShare)

Memory card reader SD 4.0
SmartCard reader

Optional

Micro SIM (uSIM)
card

One external (optional)

Docking port

DisplayPort over USB Type-C
Optional Thunderbolt 3

Contactless smart card specifications
Feature

Specification

Supported Smart
BTO with USH
Cards/Technologies

Display specifications
Feature
Type

Specification
•

HD Anti-glare

•

FHD Anti-glare

•

FHD Touch

Height

205.6 mm (8.09 inches)

Width

320.9 mm (12.63 inches)

Diagonal

355.6 mm (14 inches)

Active area (X/Y)
HD Anit-glare:
Maximum resolution

1366 x 768

Maximum brightness 200 nits
Refresh rate

60 Hz

Maximum viewing
angles (horizontal)

+/- 40 degrees

Technical specifications

Feature

Specification

Maximum viewing
angles (vertical)

+10/-30 degrees

Pixel pitch

0.226 mm (0.009 inches)

FHD Anti-glare:
Maximum resolution

1920 x 1080

Maximum brightness 220 nits
Refresh rate

60 Hz

Maximum viewing
angles (horizontal)

+/- 80 degrees

Maximum viewing
angles (vertical)

+/- 80 degrees

Pixel pitch

0.161 mm (0.006 inches)

FHD Touch:
Maximum resolution

1920 x 1080

Maximum brightness 220 nits
Refresh rate

60 Hz

Maximum viewing
angles (horizontal)

+/- 80 degrees

Maximum viewing
angles (vertical)

+/- 80 degrees

Pixel pitch

0.161 mm (0.006 inches)

Keyboard specifications
Feature
Number of keys

Specification
•

United States: 82 keys

•

United Kingdom: 83 keys

•

Japan: 86 keys

•

Brazil: 84 keys

Touchpad specifications
Feature

Specification

Active Area:
X-axis

99.50 mm

Y-axis

53.00 mm

Technical specifications

Battery specifications
Feature
Type

Depth

Height

Width

Weight

Voltage

Life span

Specification
•

42 WHr

•

51 WHr

•

68 WHr

42 WHr

181 mm (7.126 inches)

51 WHr

181 mm (7.126 inches)

68 WHr

233 mm (9.17 inches)

42 WHr

7.05 mm (0.28 inch)

51 WHr

7.05 mm (0.28 inch)

68 WHr

7.05 mm (0.28 inch)

42 WHr

95.9 mm (3.78 inches)

51 WHr

95.9 mm (3.78 inches)

68 WHr

95.9 mm (3.78 inches)

42 WHr

210 g (0.52 lb)

51 WHr

250 g (0.55 lb)

68 WHr

340 g (0.74 lb)

42 WHr

11.4 VDC

51 WHr

11.4 VDC

68 WHr

7.6 VDC

300 discharge per charge cycles

Temperature range
Operating

•

Charge: 0°C to 50°C

•

Discharge: 0°C to 70°C

•

Operating: 0°C to 35°C (32°F to 95°F)

Non-operating

- 20°C to 65°C (- 4°F to 149°F)

Coin cell battery

3 V CR2032 lithium coin cell

AC Adapter specifications
Feature

Specification

Type

65 W and 90 W

Technical specifications

Feature

Specification

Input voltage

100 V AC to 240 V AC

Input current
(maximum)

Input frequency
Output current

65 W

1.7 A

90 W

1.6 A

50 Hz to 60 Hz
65 W

3.34 A

90 W

4.62 A

Rated output
voltage

19.5 V DC

Temperature range
(Operating)

0°C to 40°C (32°F to 104°F)

Temperature range
(Non-Operating)

–40°C to 70°C (–40°F to 158°F)

Physical specifications
Feature

Specification

Front height

22.45 mm (0.90 inch)

Back height

22.45 mm (0.90 inch)

Width

333.4 mm (13.1 inches)

Depth

228.9 mm (9.0 inches)

Starting weight

3.52 lb (1.60 Kg)

Environmental specifications
Temperature

Specifications

Operating

0°C to 35°C (32°F to 95°F)

Storage

–40°C to 65°C (–40°F to 149°F)

Relative humidity Specifications
(maximum)
Operating

10 % to 90 % (non condensing)

Storage

5 % to 95 % (non condensing)

Altitude
(maximum)

Specifications

Operating

0 m to 3048 m (0 ft to 10,000 ft)

Non-operating

0 m to 10,668 m (0 ft to 35,000 ft)

Airborne
contaminant level

G1 as defined by ISA-71.04–1985

Technical specifications

7
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of
running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Topics:
•

Enhanced Pre-Boot System Assessment (ePSA) diagnostics

•

Device status lights

•

Battery status lights

Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•

Run tests automatically or in an interactive mode

•

Repeat tests

•

Display or save test results

•

Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

•

View status messages that inform you if tests are completed successfully

•

View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.

You can launch the ePSA diagnostics in two ways:
1

Power-on the computer.

As the computer boots, press the F12 key as the Dell logo appears.

On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.

If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.

Select the device from the left pane and click Run Tests

If there are any issues, error codes are displayed.
Note the error code and contact Dell.

OR
1

Shutdown the computer.

Press and hold the fn key, while pressing the power button, and then release both.

Diagnostics

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
3

If you wish to run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.

Select the device from the left pane and click Run Tests

If there are any issues, error codes are displayed.
Note the error code and contact Dell.

Device status lights
Table 5. Device status lights
Icon

Name

Description

Power
status light

Turns on when you turn on the computer and blinks when the computer is in a power management mode.

Hard drive
status light

Turns on when the computer reads or writes data.

Battery
charge
indicator

Turns on steadily or blinks to indicate battery charge status.

The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wireless
devices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.
NOTE: The position of the power status light may vary depending on the system.
The following table lists how to read the LED codes when possible errors occur.
Table 6. Battery charge LED indicator
Amber blinking pattern

Problem description

Suggested resolution

2,1

CPU

CPU failure

2,2

System board: BIOS ROM

System board, covers BIOS corruption or ROM error

2,3

Memory

No memory/RAM detected

2,4

Memory

Memory/RAM failure

2,5

Memory

Invalid memory installed

2,6

System board: Chipset

System board/Chipset error

2,7

LCD

Replace the system board

3,1

RTC Power Failure

CMOS battery failure

3,2

PCI/Video

PCI or video card/chip failure

3,3

BIOS Recovery 1

Recovery image not found

3,4

BIOS Recovery 2

Recovery image found but invalid

The blinking patterns will consist of 2 set of numbers being represented by (First Group: Amber blinks, Second Group: White blinks)

Diagnostics

NOTE:
1

First Group: The LED blinks 1 to 9 times followed by a brief pause with LED off at the interval of 1.5 seconds.(This is in Amber
color)

Second Group: The LED blinks 1 to 9 times, that would be then followed by a longer pause before the next cycle starts again at
the interval of 1.5 seconds.(This is in White color)

For Example: No Memory detected (2,3), Battery LED blinks two times of amber color followed by a pause, and then blinks three times of
white color. The Battery LED will pause for 3 seconds before the next cycle repeat itself again.

Battery status lights
If the computer is connected to an electrical outlet, the battery light operates as follows:
Alternately blinking
amber light and
white light

An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.

Alternately blinking
amber light with
steady white light

Temporary battery failure with AC adapter present.

Constantly blinking
amber light

Fatal battery failure with AC adapter present.

Light off

Battery in full charge mode with AC adapter present.

White light on

Battery in charge mode with AC adapter present.

Diagnostics

8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1

Go to Dell.com/support.

Select your support category.

Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

Select the appropriate service or support link based on your need.

Contacting Dell

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