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TECHNICAL EDUCATION

JOB AID 8178643

ML-

6

MODELS: MTW6500TB

MTW6600TB

MTW6600TQ

AUTOMATIC WASHER

WITH 6TH SENSE

™

TECHNOLOGY

™

- ii -

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on

our products by anyone other than Authorized In-Home Service Professionals.

FORWARD

This Maytag Job Aid, “Bravos™ Automatic Washer With 6th Sense™ Technology” (Part No.

8178643), provides the In-Home Service Professional with information on the installation, op-

eration, and service of the Bravos™ Automatic Washer With 6th Sense™ Technology. For specific

information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet”

provided with the washer.

The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.

Always use the Wiring Diagram supplied with the product when servicing the washer.

GOALS AND OBJECTIVES

The goal of this Job Aid is to provide information that will enable the In-Home Service Profes-

sional to properly diagnose malfunctions and repair the Bravos™ Automatic Washer With 6th

Sense™ Technology.

The objectives of this Job Aid are to:

Understand and follow proper safety precautions.

Successfully troubleshoot and diagnose malfunctions.

Successfully perform necessary repairs.

Successfully return the washer to its proper operational status.

•

•

•

•

Copyright © 2007, Whirlpool Corporation, Benton Harbor, MI 49022

- iii -

TABLE OF CONTENTS

Page

GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Model & Serial Number Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Model & Serial Number Label & Tech Sheet Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

PRODUCT OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Theory Of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Washer Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

COMPONENT ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Removing The Encoder And The User Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Removing The Water Inlet/Dispenser Valve Assembly, Power Supply Cord,

And Machine/Motor Control & Pressure Transducer . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Removing A Dispenser, The Fresh Fill Inlet Valve, And The Lid Lock . . . . . . . . . . . . . . . . 4-6

Removing The Lid And A Hinge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Removing The Basket, Basket Hub, & Lint Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Removing The Drain And Recirculation Pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Removing The Drive Motor & Rotor Position Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

Removing The Tub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Accessing The Pressure Transducer Tubing, Recirculation Tube,

And Drain Pump Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Water Inlet/Dispenser Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Recirculation Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Lid Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Drive Motor Stator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Display Fault/Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Diagnostic Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Troubleshooting Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Accessing & Removing The Electronic Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

- iv -

— NOTES —

1-1

GENERAL

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance.

Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word

“DANGER” or “WARNING.” These words mean:

All safety messages will tell you what the potential hazard is, tell you how to reduce the

chance of injury, and tell you what can happen if the instructions are not followed.

You can be killed or seriously injured if you don’t

immediately follow instructions.

You can be killed or seriously injured if you don’t

follow instructions.

DANGER

WARNING

1-2

MODEL & SERIAL NUMBER DESIGNATIONS

MODEL NUMBER

SERIAL NUMBER

SERIAL NUMBER C U 41 10200

MANUFACTURING SITE

C = Clyde, OH

YEAR OF PRODUCTION

U = 2007

WEEK OF PRODUCTION

41 = 41st Week

PRODUCT SEQUENCE NUMBER

MODEL NUMBER M T W 6 6 00 T B 0

BRAND

M = Maytag

ACCESS / FUEL

T = Top Load G = Gas

F = Front Load H = Horizontal

W = Work Space V = Vertical

E = Electric

PRODUCT

W = Washer P = Pedestal

D = Dryer B = Combo

T = Thin Twin C = Compact

SERIES

1 = Innovation 6 = Oasis

2 = Commercial 7 = Merloni

3 = Compact 8 = Horizon

4 = Stack 9 = Duet/Combo

5 = LEAP

PRICE POINT LEVELS (1 - 7)

TRADE PARTNER

00 = Brand 30 = NATM

10 = SBC 40 = Lowe’s

20 = Best Buy

YEAR OF INTRODUCTION

T = 2007

COLOR CODE

Q = White

B = Black

ENGINEERING CHANGE

0 = Basic Original Release

1 = First Revision

1-3

MODEL & SERIAL NUMBER LABEL &

TECH SHEET LOCATIONS

The Model/Serial Number Label and Tech Sheet locations are shown below.

Model/Serial Number Location

Tech Sheet Location

(Access Under Cabinet Top)

1-4

SPECIFICATIONS

MODEL NUMBERS MTW6500TB MTW6600TQ, B

PRIMARY FEATURES

CAPACITY (IEC) 4.5 CU FT 4.5 CU FT

USABLE CAPACITY 18 LBS (8.16 KG) 18 LBS (8.16 KG)

MAX SPIN SPEED 950 1000

EXTERIOR

LID FINISH PORCELAIN POWDER COAT

LID SOLID GLASS

TOP FINISH PORCELAIN PORCELAIN

AGITATOR --- ---

WASHPLATE IMPELLER IMPELLER

SOUND PACK Q. WASH PLUS Q. WASH ULTRA

TUB WRAP NO YES

MASTIC (FRONT) 1 - 4 X 12 PIECE 1 - 4 X 12 PIECE

CABINET PAD YES YES

LID SEALS NO YES

MAIN DRIVE MOTOR BRUSHLESS PERM MAGNET BRUSHLESS PERM MAGNET

DISPENSERS

MAIN DETERGENT YES YES

TYPE FLUSH FLUSH

CAPACITY 2/3 CUP 2/3 CUP

BLEACH YES YES

TYPE FLUSH/TIMED FLUSH/TIMED

CAPACITY 1 CUP 1 CUP

FABRIC SOFTENER YES YES

TYPE FLUSH/TIMED FLUSH/TIMED

CAPACITY 1/2 CUP 1/2 CUP

CYCLE DEFINITIONS

# OF CYCLES 10

SUPER WASH

NORMAL

WHITES

DELICATE

WRINKLE CONTROL

SHEETS

COLORS / JEANS

RAPID WASH

BULKY

HANDWASH

—

11

SUPER WASH

NORMAL

WHITES

DELICATE

WRINKLE CONTROL

SHEETS

COLORS / JEAN

RAPID WASH

BULKY

HANDWASH

SOAK

DELAY START —

RINSE & SPIN

SPIN ONLY

CLEAN WASHER

YES -10 HOURS

RINSE & SPIN

SPIN ONLY

CLEAN WASHER

OPTIONS

FINAL SPIN SPEEDS SELECTABLE (3) L, M, H SELECTABLE (4) NO SPIN, L, M, H

SOAK PRE SOAK PRE SOAK

CATALYST OPTIONS STAIN CYCLE

EXTRA RINSE

STAIN CYCLE

EXTRA RINSE

1-5

MODEL NUMBERS MTW6500TB MTW6600TQ, B

SECONDARY

EOC OFF / LOW / HIGH OFF / LOW / HIGH

TIME REMAINING YES YES

TEMPS 5 - 4 ATC 5 - 4 ATC

ATC TEMPS H/C , W/W, W/C, C/C H/C , W/W, W/C, C/C

AUTO WATER LEVEL YES YES

WATER LEVELS AUTO - NON SELECTABLE MIN. LEVEL = 3.5˝

(9 CM) ABOVE BASKET BOTTOM

AUTO - NON SELECTABLE MIN. LEVEL =

3.5˝ (9 CM) ABOVE BASKET BOTTOM

SOIL LEVELS 4 4

STATUS LED’S WASH (4) / STATUS (3)

SOAK

WASH

RINSE

SPIN

CLEAN

ADD-A-GARMENT

LID LOCK

WASH (4) / STATUS (3)

SOAK

WASH

RINSE

SPIN

CLEAN

ADD-A-GARMENT

LID LOCK

ADDITIONAL INFORMATION

COLORS BLACK WHITE / BLACK

SIZE ( W X D X H ) 28 X 27 X 42 IN (71.2 x 68.5 X 106.6 CM) 28 X 27 X 42 IN (71.2 x 68.5 X 106.6 CM)

WEIGHT (IN CARTON) 165 LBS (74.8 KG) 165 LBS (74.8 KG)

1-6

— NOTES —

2-1

INSTALLATION INFORMATION

INSTALLATION REQUIREMENTS

TOOLS AND PARTS

Gather the required tools and parts before

starting installation. The parts supplied are in

the washer basket.

Tools needed for connecting the drain

hose and water inlet hoses:

Pliers that open to 1-9/16˝ (3.95 cm)

Flashlight (optional)

NOTE: Replace inlet hoses after 5 years of

use to reduce the risk of hose failure. Record

hose installation or replacement dates for fu-

ture reference.

Parts Supplied:

•

•

Alternate Parts

Tools needed for securing the drain hose

and leveling the washer:

Adjustable or open end wrench 9/16˝

(14 mm)

Level

Wood block

Ruler or measuring tape

•

•

•

•

A. Drain hose form

B. Water inlet hoses (2)

C. Flat water inlet hose washers (4)

D. Beaded tie strap

A B C

D

If You Have: You Will Need to Buy:

Laundry tub or

standpipe taller

than 96˝ (2.4 m)

Sump pump system (if not already

available)

1˝ (2.5 cm)

diameter

standpipe

2˝ (5 cm) diameter to 1˝ (2.5 cm)

diameter standpipe adapter,

Part Number 3363920 and connector kit

Part Number 285835

Overhead sewer Standard 20 gal. (76 L) 39˝ (99 cm) tall

drain tub or utility sink, sump pump and

connectors (available from local

plumbing suppliers)

Floor drain Siphon break, Part Number 285834;

additional drain hose,

Part Number 8318155 and connector

kit, Part Number 285835

Water faucets

beyond reach of

fill hoses

2 longer water fill hoses:

6 ft (1.8 m) Part Number 76314,

10 ft (3.0 m) Part Number 350008

Lint clogged drain Drain protector, Part Number 367031

2-2

LOCATION REQUIREMENTS

Selecting the proper location for your washer

improves performance and minimizes noise

and possible washer “walk.”

The washer can be installed in a basement,

laundry room, closet, or recessed area. See

“Drain System,” page 2-3.

IMPORTANT: Do not install or store the wash-

er where it will be exposed to the weather.

Proper installation is your responsibility.

You will need:

A water heater set to deliver 120°F (49°C)

water to the washer.

A grounded electrical outlet located with-

in 4 ft (1.2 m) of where the power cord is

attached to the back of the washer. See

“Electrical Requirements,” page 2-4.

Hot and cold water faucets located within

3 ft (90 cm) of the hot and cold water fill

valves, and water pressure of 20-100 psi

(138-690 kPa) for best performance.

A level floor with a maximum slope of

1˝(2.5 cm) under entire washer. Install-

ing the washer on carpeting is not recom-

mended.

A sturdy floor to support the washer

weight (washer, water and load) of 315 lbs

(143 kgs).

Do not store or operate your washer in tem-

peratures at or below 32°F (0°C). Some wa-

ter can remain in the washer and can cause

damage in low temperatures.

•

•

•

•

•

INSTALLATION SPACING FOR RECESSED

AREA AND CLOSET INSTALLATIONS

The following spacing dimensions are rec-

ommended for this washer. This washer has

been tested for installation with spacing of 0˝

(0 cm) clearance on the sides. Recommend-

ed spacing should be considered for the fol-

lowing reasons:

Additional spacing should be considered

for ease of installation and servicing.

Additional spacing should be considered

on all sides of the washer to reduce noise

transfer.

For closet installation with a door, minimum

ventilation openings in the top and bottom

of the door are required. Louvered doors

with equivalent ventilation openings are

acceptable.

Companion appliance spacing should also

be considered.

•

•

•

•

A. Front view

B. Side view

C. Closet door with vents

ABC

17"*

(43.2 cm)

1"

(2.5 cm)

1"

(2.5 cm)

27-1/2"

(69.9 cm)

1"*

(2.5 cm)

27"

(68.6 cm)

5"*

(12.7 cm)

14"

*

max.

(35.6 cm)

3"*

(7.6 cm)

3"*

(7.6 cm)

24 in. *

(155 cm )

2

2

48 in. *

(310 cm )

2

2

* Required spacing

2-3

AB

(99 cm)

39"

DRAIN SYSTEM

The washer can be installed using the stand-

pipe drain system (floor or wall), the laundry

tub drain system, or the floor drain system.

Select the drain hose installation method you

need. See “Tools and Parts,” page 2-1.

STANDPIPE DRAIN SYSTEM—WALL OR

FLOOR (VIEWS A & B)

The standpipe drain requires a minimum di-

ameter standpipe of 2˝ (5 cm). The minimum

carry-away capacity can be no less than 17

gal. (64 L) per minute. A 2˝ (5 cm) diameter to

1˝ (2.5 cm) diameter standpipe adapter kit is

available. See “Tools and Parts,” page 2-1.

The top of the standpipe must be at least 39˝

(99 cm) high and no higher than 96˝ (244 cm)

from the bottom of the washer.

LAUNDRY TUB DRAIN SYSTEM (VIEW C)

The laundry tub needs a minimum 20 gal.

(76 L) capacity. The top of the laundry tub

must be at least 39˝ (99 cm) above the floor

and no higher than 96˝ (244 cm) from the

bottom of the washer.

FLOOR DRAIN SYSTEM (VIEW D)

The floor drain system requires a siphon break

that may be purchased separately. See “Tools

and Parts,” page 2-1.

The siphon break must be a minimum of 28˝

(71 cm) from the bottom of the washer. Addi-

tional hoses might be needed.

CD

39"

(99 cm)

28"

(71 cm)

2-4

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

A 120 volt, 60 Hz., AC only, 15- or 20-

amp, fused electrical supply is required. A

time-delay fuse or circuit breaker is recom-

mended. It is recommended that a sepa-

rate circuit serving only this appliance be

provided.

This washer is equipped with a power sup-

ply cord having a 3 prong grounding plug.

To minimize possible shock hazard, the

cord must be plugged into a mating, 3

prong, grounding-type outlet, grounded

in accordance with local codes and ordi-

nances. If a mating outlet is not available,

it is the personal responsibility and obli-

gation of the customer to have the prop-

erly grounded outlet installed by a qualified

electrician.

If codes permit and a separate ground wire

is used, it is recommended that a qualified

electrician determine that the ground path

is adequate.

Do not ground to a gas pipe.

Check with a qualified electrician if you are

not sure the washer is properly grounded.

Do not have a fuse in the neutral or ground

circuit.

•

•

•

•

•

•

•

ELECTRICAL REQUIREMENTS

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event

of a malfunction or breakdown, grounding

will reduce the risk of electrcal shock by

providing a path of least resistance for elec-

tric current. This washer is equipped with a

cord having an equipment-grounding con-

ductor and a grounding plug. The plug must

be plugged into an appropriate outlet that

is properly installed and grounded in accor-

dance with all local codes and ordinances.

WARNING: Improper connection of the

equipment-grounding conductor can result

in a risk of electric shock. Check with a quali-

fied electrician or serviceman if you are in

doubt as to whether the appliance is properly

grounded.

Do not modify the plug provided with the

appliance—if it will not fit the outlet, have a

proper outlet installed by a qualified electri-

cian.

For a permanently connected washer:

This washer must be connected to a ground-

ed metal, permanent wiring system, or an

equipment-grounding conductor must be

run with the circuit conductors and connect-

ed to the equipment-grounding terminal or

lead on the appliance.

WARNING

2-5

INSTALLATION INSTRUCTIONS

WARNING

Excessive Weight Hazard

Use two or more people to move and

install washer.

Failure to do so can result in back or

other injury.

NOTE: To avoid floor damage, set the washer

onto cardboard before moving across floor.

IMPORTANT:

Be sure the foam shipping base has been

removed from the bottom of the washer as

directed in the Unpacking Instructions.

If foam shipping base has not been re-

moved, be sure lid is secured with tape be-

fore laying washer on its back.

Removing the foam shipping base is nec-

essary for proper operation.

REMOVE SHIPPING BASE

AND PACKING RING

1. Place cardboard supports from shipping

carton on floor behind washer for sup-

port.

2. Secure the lid with tape.

3. Using 2 or more people, tip the washer

onto its back and place on cardboard

supports.

4. Remove foam shipping base.

•

•

•

5. Set washer upright.

6. Remove tape from lid. Open lid and re-

move foam packing ring from washer tub.

Keep foam packing ring in case you need

to move the washer in the future.

CONNECT THE DRAIN HOSE

Proper connection of the drain hose protects

your floors from damage due to water leak-

age. Read and follow these instructions.

The drain hose is connected to your washer

and is stored inside the washer cabinet.

2-6

REMOVE DRAIN HOSE

FROM WASHER CABINET

Pull the corrugated drain hose out of the

washer by first grabbing the pull tie. Continue

to pull the hose until the end emerges. Do not

force excess drain hose back into the rear of

the washer.

LAUNDRY TUB DRAIN

OR STANDPIPE DRAIN

Connecting the drain hose form to the cor-

rugated drain hose

To keep drain water from going back into

the washer:

Do not force excess drain hose into stand-

pipe. Hose should be secure but loose

enough to provide a gap for air.

Do not lay excess hose on the bottom of

the laundry tub.

FLOOR DRAIN

Do not install the drain hose form on to the

corrugated drain hose. You may need addi-

tional parts. See Floor drain under “Tools and

Parts,” page 2-1.

•

•

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B. Washer

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CONNECT THE INLET HOSES

1. Insert new flat washers (supplied) into

each end of the inlet hoses. Firmly seat

the washers in the couplings.

CONNECT THE INLET HOSES TO

THE WATER FAUCETS

Make sure the washer basket is empty.

2. Attach the hose labeled hot to the hot

water faucet. Screw on coupling by hand

until it is seated on the washer.

3. Attach the hose labeled cold to the cold

water faucet. Screw on coupling by hand

until it is seated on the washer.

4. Using pliers, tighten the couplings with

an additional two-thirds turn.

NOTE: Do not overtighten or use tape or seal-

ants on the valve. Damage to the valves can

result.

Clear the water lines

Run water through both faucets and inlet

hoses, into a laundry tub, drainpipe or buck-

et, to get rid of particles in the water lines

that might clog the inlet valve screens.

Check the temperature of the water to

make sure that the hot water hose is con-

nected to the hot water faucet and that the

cold water hose is connected to the cold

water faucet.

•

•

Tighten the couplings with an additional two-thirds turn.

2-7

CONNECT THE INLET HOSES

TO THE WASHER

1. Attach the hot water hose to the inlet

valve labeled hot.

2. Attaching one hose coupling first makes

it easier to tighten the connection with pli-

ers.

3. Screw on coupling by hand until it is seat-

ed on the washer.

COLD

HOT

A. Hot water inlet valve

B. Cold water inlet valve

HOTCOLD

AB

4. Using pliers, tighten the coupling with an

additional two-thirds turn.

NOTE: Do not overtighten or use tape or seal-

ants on the valve. Damage to the valves can

result.

Check for leaks

Turn on the water faucets and check for

leaks. A small amount of water might en-

ter the washer. You will drain this in a later

step.

NOTE: Replace inlet hoses after 5 years of

use to reduce the risk of hose failure. Record

hose installation or replacement dates for fu-

ture reference.

If you connect only one water hose, you

must cap off the remaining water inlet

port.

Periodically inspect and replace hoses

if bulges, kinks, cuts, wear, or leaks are

found.

SECURE THE DRAIN HOSE

1. Drape the power cord over the console.

2. Remove any cardboard used to move

washer.

•

•

•

COLD

HOT

5. Attach the cold water hose to the inlet

valve labeled cold.

6. Screw on coupling by hand until it is seat-

ed on the washer.

7. Using pliers, tighten the coupling with an

additional two-thirds turn.

NOTE: Do not overtighten or use tape or seal-

ants on the valve. Damage to the valves can

result.

3. Fasten the drain hose to the laundry tub

leg or drain standpipe with the beaded tie

strap. See view A or B.

Beaded tie strap

If the washer faucets and the drain stand-

pipe are recessed, put the formed end of

the drain hose into the standpipe. Tightly

wrap the tie strap around the water inlet

hoses and the drain hose. See view C.

CBA

2-8

LEVEL THE WASHER

One washer foot has been installed at a dif-

ferent height on the washer. The other three

feet were preset at the factory. Properly level-

ing your washer will minimize noise and vibra-

tion.

1. Slide the washer to its final location.

2. Push on upper front panel to be sure the

washer is on its rear feet.

WARNING

Excessive Weight Hazard

Use two or more people to move and

install washer.

Failure to do so can result in back or

other injury.

4. Check the levelness of the washer by

first placing a level on the lid near the

console. Next, place the level on the side

of the washer in the crease between the

top of the washer and the cabinet.

3. Lower right front foot until it contacts the

floor. By hand, firmly rotate foot as much

as an additional 1-1/2 turns. The other

three feet have been preset at the fac-

tory.

Level the front.

Level the side.

5. If the washer is not level, move the wash-

er out slightly, tip back, prop up the front

of the washer on a wood block. Adjust the

feet up or down as necessary by twisting

the feet. Repeat steps 1 through 4 until

washer is level.

6. Use a 9/16˝ or 14 mm open-end wrench

to turn the locknut counterclockwise on

the foot tightly against the washer cabi-

net.

IMPORTANT: If the locknut is not tight against

the washer cabinet, the washer may vibrate.

2-9

COMPLETE INSTALLATION

1. Check the electrical requirements. Be

sure that you have the correct electrical

supply and the recommended grounding

method. See “Electrical Requirements,”

page 2-4.

2. Check that all parts are now installed. If

there is an extra part, go back through the

steps to see which step was skipped.

3. Check that you have all of your tools.

4. Keep the foam packing ring from the

washer tub for future relocation of the

washer. Dispose of or recycle all other

packaging materials.

5. Check that the water faucets are on.

6. Check for leaks around faucets and inlet

hoses.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

WARNING

7. Plug into a grounded 3 prong outlet.

8. Remove any protective film or tape re-

maining on the washer.

9. Read “Washer Use,” page 3-3.

10. To test and to clean your washer, mea-

sure 1/2 of the detergent manufacturer’s

recommended amount of High Efficiency

(HE) powdered or liquid detergent for a

medium size load and pour it into the de-

tergent dispenser. Close the lid. Press

POWER. Select a normal cycle and press

Start. Allow it to complete one whole cycle.

2-10

— NOTES —

3-1

PRODUCT OPERATION

THEORY OF OPERATION

INTRODUCTION

The Bravos™ Automatic Washer represents a

new design that differs from the traditional top

load machine. This washer operates without a

transmission, motor coupler, belt, basket drive

tube, or brake assembly.

NEW COMPONENTS

The washer has the following new compo-

nents:

Drive Motor—The drive motor is an electroni-

cally commutated direct drive 3-phase brush-

less DC design that moves the impeller/agitator

and spin basket without the use of a transmis-

sion. The motor is comprised of a stator that

is bolted to the base of the washer tub and a

rotor that is attached to the drive shaft. The

motor direction and speed is controlled by the

machine/motor controller, and is monitored by

a rotor position sensor, (RPS), located on the

stator.

Basket—The basket is designed with a tra-

ditional balance ring at the top and a flotation

chamber at the base. The outside surface of

the basket is punched to allow lint to catch on

the holes during the wash cycle. When the

water drains, the lint will be flushed off and

out the drain.

Drive Motor

Recirculation PumpDrain Pump

Basket Hub—The basket hub consists of two

splined components that engage or disengage

based on the position of the basket in the

vertical direction. The outer hub component

is fastened to the bottom of the basket, while

the inner component is attached to the end of

the drive shaft.

Inner Hub

(Drive Shaft)

Outer Hub

(Basket)

Continued on the next page.

Flotation Chamber

Basket

Balance Ring

Balance Ring

3-2

Lid Lock Mechanism—Since this washer

does not utilize a brake, a lid lock is used to

prevent access during the spin cycles. During

the drain and spin portions of the cycle, a lid

lock mechanism will lock the lid. The lid locks

are based on cycle phase. In general, the lid

locks when the basket spins greater than 23

rpm. After main wash, the lid is locked, and

remains locked until the end of the cycle. The

lid must be closed for the machine to fill, wash,

drain, or spin. Magnets in the washer lid close

a reed switch in the lid lock. This acts as the

lid switch.

As the tub fills with water, the basket begins to

float and to rise. The splined hub components

now separate, and allow the basket to move

independently of the drive shaft.

(Drive Motor)

Tub

Water Level

Rises & Basket

Floats

Outer Basket Hub

Disengages

When the tub drains, the basket drops back to

it’s original position, and the hub components

re-engage, connecting the basket to the shaft,

and permitting the basket to spin.

Outer Basket Hub

Re-engages With Inner

Drive Shaft Hub

Water Level Drains

& Basket Drops

Inner Hub Free

Drive Shaft

3-3

WASHER USE

STARTING THE WASHER The following is a guide to starting the washer.

Periodic references to other sections of this

manual provide more detailed information.

USING THE PROPER DETERGENT

Use only High Efficiency detergents. The pack-

age for this type of detergent will be marked

“HE” or “High Efficiency.” This wash system,

along with less water, will create too much

sudsing with a regular non-HE detergent. Us-

ing regular detergent will likely result in washer

errors, longer cycle times and reduced rinsing

performance. It may also result in component

failures and noticeable mold or mildew. HE de-

tergents are made to produce the right amount

of suds for the best performance. Follow the

manufacturer’s instructions to determine the

amount of detergent to use.

WARNING

Fire Hazard

Never place items in the washer that

are dampened with gasoline or other

flammable fluids.

No washer can completely remove oil.

Do not dry anything that has ever had

any type of oil on it (including cooking

oils).

Doing so can result in death, explosion,

or fire.

NOTE: Your washer model may differ slightly.

Use only “HE” High Efficiency detergent.

3-4

3. Add color-safe bleach, (powdered or liq-

uid) to this dispenser, if needed. Be sure

to match powdered color-safe bleach with

powdered detergent or match liquid color-

safe bleach with liquid detergent.

4. Pour measured liquid chlorine bleach into

the liquid chlorine bleach dispenser, if

needed. Bleach is diluted and automati-

cally dispensed at the proper time during

the wash cycle.

2. Pour measured powdered or liquid High

Efficiency (HE) detergent into the detergent

dispenser. Always use the detergent dis-

penser, and do not put detergent directly

into the wash tub or onto clothes in the

washer.

1. Place a load of sorted clothes into the

washer.

Load evenly to maintain washer bal-

ance. Mix large and small items. Items

should move easily through the wash

water.

Load only to the top of the basket as

shown. Overloading can cause poor

cleaning. Items need to move easily

through the wash water.

•

•

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Do not overfill. Do not dilute. Do not use

more than 1 cup (250 mL) for a full load.

Use less with a smaller load size.

Follow the garment and the chlorine

bleach manufacturer’s directions for

proper use.

To avoid spilling, use a cup with a pour-

ing spout. Do not let bleach splash, drip,

or run down into the washer basket.

At the end of the cycle, a small amount

of water may be left in the dispenser.

This is normal.

NOTE: Use only liquid chlorine bleach

in this dispenser.

5. Pour measured liquid fabric softener into

the fabric softener dispenser, if desired.

•

•

•

•

3-5

Do not overfill. The dispenser holds

3 oz. (94 mL), or a capful of fabric soft-

ener.

The fabric softener is dispensed in the

final rinse. If Extra Rinse is selected, the

fabric softener will be dispensed during

the Extra Rinse.

Do not spill or drip any fabric softener

onto the clothes.

At the end of the cycle, a small amount

of water may be left in the dispenser.

This is normal.

NOTE: Use only liquid fabric softener

in this dispenser.

6. Close the washer lid.

7. Press POWER. This turns on the washer

display.

8. Select a Wash Cycle. See “Cycles,” page

3-6.

9. Select the desired Modifiers. See “Modi-

fiers,” page 3-8.

10. Select an Option, if desired. See “Options,”

page 3-10.

11. Select Delay Wash, if desired. See “Delay

Wash,” page 3-9 in the “Modifiers” sec-

tion.

12. Press START. The wash cycle begins, and

the display shows the estimated remaining

time. The lid will lock.

NOTE: If you do not press Start within 5

minutes of pressing Power, the washer

automatically drains and shuts off.

PAUSING OR RESTARTING

THE WASHER

ADD A GARMENT

You can place additional clothing in the wash

when the “Add a Garment” status light is glow-

ing without sacrificing wash performance.

To add a garment or pause the washer at

any time:

1. Press PAUSE/CANCEL once.

2. Wait until the Lid Lock light turns off, then

open the lid.

3. Add items.

•

•

•

•

To restart the washer:

1. Close the lid and press START.

2. To unlock the lid after the Add a Garment

period, press PAUSE/CANCEL once.

Pressing PAUSE/CANCEL twice will can-

cel the wash cycle.

STOPPING THE WASHER

You can stop the wash cycle and drain the tub

by pressing the PAUSE/CANCEL button twice

or the Power button once.

CHANGING CYCLES, MODIFIERS

AND OPTIONS

You can change Cycles, Modifiers and Options

anytime before Start is pressed. Not all Modifiers

and Options are available for all cycles.

A short tone sounds when a change is se-

lected.

Three short tones sound if an unavailable

combination is selected. The last selection

will not be accepted.

CHANGING CYCLES AFTER PRESSING

START

1. Press PAUSE/CANCEL twice to cancel

the cycle. The washer will drain.

2. Press POWER.

3. Select the desired wash cycle.

4. Select the desired Modifiers and Op-

tions.

5. Press START.

The washer restarts at the beginning of the

new cycle.

NOTE: If you do not press Start within 5 minutes

of pausing the washer, the washer automati-

cally shuts off.

•

•

3-6

CHANGING MODIFIERS AND OPTIONS

AFTER PRESSING START

You can change a Modifier or Option anytime

before the selected Modifier or Option begins

by choosing the desired Modifiers and/or Op-

tions.

NOTE: An error tone will sound if your selec-

tion is unavailable.

TO MANUALLY DRAIN THE WASHER AND

SPIN THE LOAD

1. Press PAUSE/CANCEL twice to cancel

the wash cycle and drain the washer.

2. Press POWER.

3. Turn knob to select DRAIN & SPIN.

4. Press START.

When the spin is complete, the lid unlocks.

Items can be removed from the washer.

STATUS LIGHTS

These lights show which portion of the cycle the

washer is operating. They also indicate when

you can add other garments to the wash load.

INDICATOR LIGHTS

An indicator light shows which Cycle, Modifiers

and Options you have selected.

ESTIMATED TIME REMAINING

When a wash cycle is started, the estimated

time remaining for the cycle, including fills and

drains, will be displayed. The time will count

down to the end of the cycle.

CYCLES

Turn the knob to choose the right wash cycle

for the type of fabrics you are washing. When

the knob points to a cycle, the indicator light

for the cycle will glow and the indicator light

for Start will blink. If the default settings for the

Modifiers and Options are acceptable, you may

press Start to begin the wash cycle.

PRESET CYCLE SETTINGS

For ease of use, preset cycle settings provide

the recommended fabric care settings for each

cycle.

To use the preset cycle settings:

1. Press POWER.

2. Select the cycle you want by turning the

knob. The preset cycle settings will be dis-

played (see the chart on the next page).

NOTE: The preset times may vary slightly

depending on your model.

3. Press START. The wash cycle will begin.

3-7

PRESET CYCLE SETTINGS SUPER WASH

Use this cycle for heavily soiled or sturdy items.

Cycle combines high-speed wash action and

high-speed spin. Stain Cycle is the default op-

tion for this cycle, but it can be turned off. See

“Changing Cycles, Modifiers and Options,”

page 3-5.

BULKY

Use this cycle to wash large items such as

comforters, sleeping bags and blankets. This

cycle starts with a soak to thoroughly saturate

your large load. This is followed by medium

wash action and medium spin speeds to main-

tain load balance.

SHEETS

Use this cycle for sheets, pillowcases and tow-

els. The wash action of this cycle is designed

to keep large items from tangling and balling

up.

IMPORTANT: For best performance, drop

items in loose heaps evenly around the basket

wall. Do not load items directly on the impeller

for this cycle.

NORMAL

Use this cycle for normally soiled cottons and

mixed fabric loads. Cycle combines high-speed

wash action and high-speed spin.

WRINKLE CONTROL

Use this cycle to wash loads of no-iron fabrics

such as sport shirts, blouses, casual busi-

ness clothes, permanent press and blends.

This cycle uses medium-speed wash action,

a low-speed spin and a cool down process to

reduce wrinkling.

COLORS / JEANS

Use this cycle for lightly soiled, dark or highly

dyed natural fabrics such as cotton that may be

susceptible to dye loss. Cycle uses low to me-

dium-speed wash action and high-speed spin.

For best results use cold or warm water.

QUICK WASH

Use this cycle to wash small, lightly soiled

loads that are needed in a hurry. This short

cycle combines high-speed wash action and

high-speed spin for the best cleaning and

shortened dry times.

Cycle Preset

Minutes*

Soil

Level**

Wash/Rinse

Temp

Whites 79 Heavy Hot/Cold

Super Wash 66 Heavy Hot/Cold

Bulky46 Normal Warm/Cold

Sheets 46 Normal Warm/Cold

Normal 43 Normal Warm/Cold

Wrinkle Control 44 Medium Warm/Cold

Colors/Jeans42 Normal Cold/Cold

Quick Wash 34 Light Warm/Warm

Delicate 36 Light Cold/Cold

Handwash 35 Light Cold/Cold

Clean Washer

with bleach only

41 Medium Warm/Cold

Soak 20 Not

applicable

Cold/Cold

Rinse & Spin 10 Not

applicable

Not

applicable

Spin Only 60 Not

applicable

Not

applicable

* These times are for reference only and may not match

your model exactly.

** Cycle time in minutes will appear in the display while

you are making selections. The total cycle time will

appear, including an estimated time for drain and fill

times, once Start is pressed.

NOTE: Load only to the top of the basket.

Overloading can cause poor cleaning. See

“Starting The Washer,” page 3-3.

WHITES

This cycle introduces liquid chlorine bleach

to the load at the proper time for improved

whitening of your heavily soiled white fabrics.

Cycle combines high-speed wash action and

high-speed spin speed. For maximum soil and

stain removal, liquid chlorine bleach must be

used.

3-8

DELICATE

Use this cycle to wash lightly soiled garments

indicating “Machine Washable Silks” or “Gentle”

cycle on the care label. This cycle uses inter-

mittent low speed wash action and low-speed

spin for optimal fabric care.

When washing waterproof items, such as plas-

tic-lined mattress pads, shower curtains, tar-

paulins (tarps) or waterproof or water-resistant

sleeping bags, use the Delicate or Handwash

cycle with the lowest spin speed setting avail-

able for the washer model that you have.

Garments are labeled “Handwash” be-

cause:

The fiber construction may be sensitive to

wash action.

The fabric contains sensitive dyes that may

bleed.

HANDWASH

This cycle combines low-speed wash and

low-speed spin action to clean items labeled

as “Machine Washable Wool” on the garment

care label. Pre Soak and Deep Clean options

are not available in this cycle.

When washing waterproof items, such as plas-

tic-lined mattress pads, shower curtains, tar-

paulins (tarps) or waterproof or water-resistant

sleeping bags, use the Delicate or Handwash

cycle with the lowest spin speed setting avail-

able for the washer model that you have.

SOAK

This cycle is preset for a 41-minute cycle and

soak time can be adjusted according to your

needs by selecting Soil Level. After the selected

soak period has ended, the washer will drain

but does not spin the load.

NOTE: Automatic bleach dispensing is not part

of the soak cycle.

RINSE & SPIN

Use this option to get a deep rinse followed by

a high-speed spin. The time display will include

an estimate of how long it will take to fill and

drain the washer.

•

•

When to use Rinse & Spin:

For loads that need rinsing only.

For completing a cycle after the power has

been off.

To use or change Rinse & Spin setting:

1. Turn knob to RINSE & SPIN until the Rinse

& Spin indicator light glows.

2. Press START

SPIN ONLY

Spin Only may help shorten drying times for

some heavy fabrics or special-care items. Spin

Only may also be used for draining the washer

after canceling a cycle or completing a cycle

after a power failure.

To use or change Spin Only setting:

1. Turn knob to SPIN ONLY until the SPIN

ONLY indicator light glows.

2. Press START.

CLEAN WASHER

Use the Clean Washer cycle once a month to

keep the inside of your washer fresh and clean.

This cycle uses a higher water level in combi-

nation with liquid chlorine bleach to thoroughly

clean the inside of your washing machine.

IMPORTANT: Do not add detergent to this

cleaning cycle. Use only liquid chlorine bleach.

Do not place garments or other items in the

washer during the Clean Washer cycle. Use

this cycle with an empty wash tub.

MODIFIERS

Modifiers allow you to further customize the

cycles and save energy.

•

•

3-9

SOIL LEVEL

Soil level (wash time) is preset for each cycle.

See “Preset Cycle Settings,” page 3-6 in

“Cycles.” As you press the Soil Level pad, the

cycle time (minutes) will increase or decrease

in the Estimated Time Remaining display, and

a different wash time will appear. To get the

minimum wash time, press the pad until the

indicator light next to Light illuminates. This is the

shortest wash time available for that cycle.

For most loads, use the time recommended

in the preset cycle settings.

For heavy soil and sturdy fabrics, press Soil

Level to select more wash time, if needed.

For light soil and delicate fabrics, press Soil

Level to select less wash time, if needed.

SPIN SPEED

This washer automatically selects the spin

speed based on the cycle selected. The preset

speeds can be changed. Spin speeds may

vary by cycle.

WASH/RINSE TEMP

Select a water temperature based on the type

of load you are washing. Use the warmest

wash water safe for fabrics. Follow garment

label instructions.

Warm rinses leave the loads drier and more

comfortable to handle than cold rinses. How-

ever, warm rinses also increase wrinkling.

Cold rinses may help with wrinkling and save

energy.

•

•

•

TEMPERATURE GUIDE

Wash Water Temperature Suggested Fabrics

HotWhites and pastels

Warm Bright colors

Cold Colors that bleed or fade

AUTO TEMP CONTROL

Auto Temp Control (ATC) electronically senses

and maintains a uniform wash and rinse wa-

ter temperature. ATC regulates incoming hot

and cold water and is automatically turned on

when a cycle is selected. (See “Preset Cycle

Settings,” page 3-6 in “Cycles.”)

ATC is available with Warm/Warm, Warm/Cold

and Cool/ Cold settings. The water tempera-

ture in the Hot/Cold and Cold/Cold settings

depends on the water temperature at the water

inlet faucets.

ATC ensures consistent cleaning.

Heated water consumes the largest amount

of energy that a washer uses.

Today’s detergents work well at temperatures

above 60°F (15.6°C).

DELAY WASH

You can use the Delay Wash feature to delay

the start of a wash cycle for up to 10 hours

(depending on your model).

1. Load the washer and fill the dispensers.

2. Close the washer lid.

3. Press POWER.

4. Select the desired Cycle, Modifiers and

Options.

5. Press DELAY WASH. 1H (one hour) will be

displayed in the time display window. The

indicator light for Delay Wash will glow.

•

•

•

NOTE: In wash water temperatures colder than

60°F (15.6°C), detergents do not dissolve well.

Soils may be difficult to remove.

6. For a longer delay time, press DELAY

WASH. The Start time will increase by

1-hour steps.

7. Press START. The countdown in hours to

the wash cycle will show in the time display

window and the indicator light will begin to

flash.

NOTE: The Start indicator light will not

flash when Delay Wash is chosen. You

must press Start to initiate a countdown

for the cycle to begin.

3-10

To change the Delay Wash time:

Press PAUSE/CANCEL.

Press DELAY WASH to select the desired

delay time.

Press START to begin the countdown.

To cancel Delay Wash:

Press START again to begin the cycle right

away or press PAUSE/CANCEL twice.

OPTIONS

Use these pads to select the desired options

for your wash cycle.

•

•

•

EXTRA RINSE

An extra rinse can be used to aid in the removal

of detergent or bleach residue from garments.

This option provides an additional rinse with

the same water temperature as the first rinse.

This is the default rinse setting for the Whites

cycle.

PRE SOAK

Use this option for set-in stains and soil that

need extra time for removal. Soaking in this

washer is different than in a conventional

washer. The washer sprays the load with water

and detergent at extra-low spin speed followed

by a brief period of wash action at the speed

of the selected cycle. This action is repeated.

Pre Soak cycles through a series of sprays and

wash actions followed by a pause to allow the

detergent to work on the soils. The Pre Soak

feature is followed by the selected cycle. Using

Pre Soak will extend your wash cycle.

END OF CYCLE SIGNAL VOLUME

The End of Cycle Signal produces an audible

sound when the wash cycle is finished. This

signal is helpful when you are removing items

from the washer as soon as it stops. Select

High, Low or Off.

STAIN CYCLE

This option provides enhanced cleaning ac-

tion for tough stains. The Super Wash cycle

automatically includes Stain Cycle. Choosing

Stain Cycle will add approximately 5 minutes

to a cycle. Stain Cycle should be started on a

dry load only and cannot be selected after the

tub has started filling with water.

Stain Cycle may be selected as an option with

other cycles. See table for details.

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3-11

NORMAL SOUNDS

Your new washer may make sounds your old

one didn’t. Because the sounds might be un-

familiar, you may be concerned about them.

These sounds are normal.

DURING WASHING

If you select the Stain Cycle option, you will

hear a spin/spray noise at the start of the

cycle.

DURING DRAIN

If water is drained quickly from your washer

(depending on your installation), you may hear

air being pulled through the pump during the

end of draining.

DURING WASH AND SPIN

This washer does not have a transmission. The

motor provides direct drive for agitation and

spin. You will hear sounds that are different

from those of a conventional washer.

OPERATING CONTROLS

POWER

Press POWER to turn the washer on or off.

START

Press START to start your washer after a cycle

has been selected. Be sure all desired Modi-

fiers and Options have been selected. The lid

must be closed for the washer to start.

PAUSE/CANCEL

Press PAUSE/CANCEL once to pause or stop

the washer at any time. Press PAUSE/CAN-

CEL once to unlock the lid and add a garment.

Press START to complete the cycle from where

it was stopped. Press PAUSE/CANCEL twice

to stop the wash cycle. The washer will then

drain and turn off.

LID LOCK

When the Lid Lock status light glows, the washer

lid is locked.

NOTE: You must wait until the lid lock light

turns off before the lid can be opened.

3-12

WASHER CARE

CLEANING YOUR WASHER

WASHER MAINTENANCE PROCEDURE

This washer has a special cycle that uses

higher water volumes in combination with liquid

chlorine bleach to thoroughly clean the inside

of the washing machine.

NOTES:

Read these instructions completely before

beginning the cleaning process.

It is recommended that you allow the cleanout

cycle to complete without interruptions. If

necessary, the cleanout cycle may be inter-

rupted by pressing the Power button once

or the PAUSE/CANCEL button twice.

IMPORTANT: If the cleanout cycle is inter-

rupted, run a Rinse & Spin cycle to ensure

that all remaining bleach is rinsed from the

washer.

Begin procedure

1. Open the washer lid and remove all items

from the washer.

2. Add liquid chlorine bleach to the bleach

dispenser.

Add 1 cup (250 mL) liquid chlorine

bleach to the bleach dispenser.

NOTE: Do not add any detergent to this

cleaning cycle. Use of more than 1 cup

(250 mL) of bleach will cause product

damage over time.

3. Close the lid.

4. Press POWER.

5. Turn cycle control knob to CLEAN WASH-

ER cycle.

The Estimated Time Remaining display

will show approximately 60 minutes.

6. Press START.

The cycle will begin and water will dis-

pense in the washer for a moment and

pause, then the lid will lock and the cycle

will continue.

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•

Once the cleaning cycle has begun, al-

low the cycle to complete. An estimated

cycle time will appear on the display.

If the procedure does not sufficiently im-

prove the machine freshness, evaluate

your installation and usage conditions

for other causes.

Always do the following to maintain washer

freshness

Use only High Efficiency (HE) detergent.

Cleaning the exterior

Use a soft damp cloth or sponge to wipe up any

spills. Occasionally wipe the outside of your

washer to keep it looking new. Use mild soap

and water. Do not use abrasive products.

WATER INLET HOSES

Replace inlet hoses after 5 years of use to

reduce the risk of hose failure. Periodically in-

spect and replace inlet hoses if bulges, kinks,

cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date

of replacement on the label with a permanent

marker.

VACATION, STORAGE, AND

MOVING CARE

Install and store your washer where it will not

freeze. Because some water may stay in the

hoses, freezing can damage your washer. If

storing or moving your washer during freezing

weather, winterize it.

Non-use or vacation care:

Operate your washer only when you are at

home. If you will be on vacation or not using

your washer for an extended period of time,

you should:

Unplug washer or disconnect power.

Turn off the water supply to the washer. This

helps avoid accidental flooding (due to a water

pressure surge) while you are away.

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3-13

To winterize washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1 qt (1 L) of R.V.-type antifreeze in the

basket.

4. Run washer on the Rinse & Spin setting

for about 30 seconds to mix the antifreeze

and remaining water.

5. Unplug washer or disconnect power.

To use washer again:

1. Flush water pipes and hoses. Reconnect

water inlet hoses. Turn on both water

faucets.

To transport the washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. If the washer will be moved during freez-

ing weather, put 1 qt (1 L) of R.V.-type

antifreeze in the basket. Run washer on

the Rinse & Spin setting for about 30 sec-

onds to mix the antifreeze and remaining

water.

4. Disconnect the drain from the drain sys-

tem.

5. Unplug the power cord.

6. Place the inlet hoses into the basket.

7. Drape the power cord and drain hose over

edge into the basket.

8. Place foam packing ring from the original

shipping materials in the top of washer. If

you do not have the original foam packing

ring, place heavy blankets, towels, etc. into

basket opening. Close the lid and put a

piece of tape over the lid and down to the

front of the washer. Keep lid taped until the

washer is placed into the new location.

Reinstalling the washer

1. Follow the “Installation Instructions,”

page 2-5 to locate, level and connect the

washer.

2. Run the washer through the Bulky cycle

to clean the washer and remove the anti-

freeze, if used. Use only HE High Efficiency

detergent. Use 1/2 the manufacturer’s

recommended amount for a medium sized

load.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

WARNING

2. Plug in washer or reconnect power.

3. Run the washer through the Bulky cycle to

clean the washer and remove the antifreeze,

if used. Use only HE High Efficiency deter-

gent. Use 1/2 the manufacturer’s recom-

mended amount for a medium sized load.

3-14

TROUBLESHOOTING

WASHER AND COMPONENTS

Washer displaying code messages

“LF” (Washer is taking too long to fill)

Check the following:

Are the water inlet hoses kinked or

clogged?

Are the water inlet valve screens clear?

Press PAUSE/CANCEL to clear display.

“Ld” (Washer is taking too long to drain

water from the wash tub)

Check the following:

Is the drain hose kinked or clogged?

Is the drain hose installed properly? See

“Connect the Drain Hose,” page 2-5. Press

PAUSE/CANCEL to clear display.

“uL” (Unbalanced Load)

If the load is unbalanced, the washer will

display this code while running an imbal-

anced load correction routine at the end of

the wash cycle and before the final spin. If

the code remains and the wash cycle dial

is flashing after the recovery routine has

stopped, open lid and redistribute the load.

Close lid and press START.

“oL” (Over Load)

Is the washer overloaded? The washer has

attempted to fill and begin the wash cycle.

If the washer is overloaded, it will drain any

water and detergent that was added dur-

ing the fill. To correct the overload, remove

several items and add detergent. Close lid

and press START.

“Sd” (Suds Detected)

Did you use regular detergent?

Regular or hand-washing detergents are not

recommended for this washer. Use only High

Efficiency (“HE”) detergent.

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Did you add too much detergent?

Always measure detergent. Follow detergent

manufacturer’s directions.

If excessive suds are detected, the washer

will display this code while running a suds

reduction correction routine at the end of

the wash cycle. The suds reduction routine

removes extra suds and assures proper

rinsing of your garments. If the code remains

and the wash cycle dial is flashing after the

recovery routine has stopped, re-select your

desired cycle using cold water. Press START.

Do not add detergent.

“lid” (Lid Opened)

Is the lid open? Close the lid to clear the dis-

play. If the lid remains open for more than 10

minutes, water in the wash tub will drain.

“HC” (Cold and Hot hoses switched)

This code will appear at the end of the wash

cycle to indicate that the cold and hot water

inlet hoses are switched. See “Connect the

Inlet Hoses,” page 2-6.

“dL” (Door/Lid cannot lock)

Indicates lid is not locked. Check for items

caught in the lid keeping it from closing. Press

PAUSE/CANCEL once to clear the code.

“dU” (Door/Lid cannot unlock)

Is there excessive weight on the lid, such as

a basket of laundry? Excessive weight will

keep the lid from unlocking. Press PAUSE/

CANCEL once to clear the code.

F _ _ “F##” code

Press PAUSE/CANCEL once to clear code.

Press START. If code appears again, call for

service.

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3-15

Noisy, vibrating, off-balance

Is the washer level? Does the washer rock

when pushed against the corners?

The washer must be level. The front and rear

feet must be in firm contact with the floor.

Check that the locknuts are tightened. See

“Level the Washer,” page 2-8.

Is the floor flexing, sagging or not level?

Flooring that flexes or is uneven can con-

tribute to noise and vibration of the washer.

A 3/4˝ (1.9 cm) piece of plywood under the

washer will reduce the sounds. See “Loca-

tion Requirements,” page 2-2.

Is the load balanced?

Evenly distribute the load in the washer

basket and make sure the height of the load

does not exceed the top row of basket holes.

See “Starting The Washer,” page 3-3.

Do you hear clicking or other noises when

the cycle changes from washing to drain-

ing or spinning?

When the drive system shifts or the washer

basket settles between cycles you may hear

noises that are different from your previous

washer. These are normal washer noises.

Is the washer gurgling or humming?

When the washer drains, the pump will make

a continuous humming with periodic gurgling

or surging sounds as the final amounts of

water are removed. This is normal.

Are you washing a small load?

You will hear more splashing sounds when

washing small loads. This is normal.

The washer basket moves while wash-

ing.

This is normal.

Can you hear water spraying?

This is part of the wash action.

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Are you washing items with metal snaps,

buckles or zippers?

You may hear metal items touching the bas-

ket. This is normal.

Did you select the Bulky cycle?

Use the Bulky cycle only for oversized, non-

absorbent items such as comforters, pillows

or poly-filled jackets. Other items will create

an unbalanced load in this cycle.

Washer leaks

Are the fill hoses tight?

Are the fill hose washers properly seated?

Check both ends of each hose. See “Connect

the Inlet Hoses,” page 2-6.

Did you pull the drain hose from the

washer cabinet and install it in a standpipe

or laundry tub?

The drain hose should be pulled from the

washer cabinet and secured to the drainpipe

or laundry tub. See “Connect The Drain

Hose,” page 2-5, and “Secure the Drain

Hose,” page 2-7.

Is the sink or drain clogged?

Sink and drainpipe must be able to carry

away 17 gal. (64 L) of water per minute. If

sink or drainpipe is clogged or slow, water

can back up out of drainpipe or sink.

Is water splashing off the tub ring or the

load?

The wash load should be balanced and not

overloaded. If the wash load is unbalanced

or overloaded, incoming water can deflect

off the load.

Is the washer properly installed?

The washer must be level. The feet should

be properly installed and the nuts tightened.

See “Level the Washer,” page 2-8.

Was the cycle interrupted and then the

Stain Cycle option selected?

The Stain Cycle option should be started on a

dry load only. The Stain Cycle option should

not be selected after the tub has started filling

with water.

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3-16

Did you select Stain Cycle option and use

a handwashing detergent?

Regular or handwashing detergents are not

recommended for this washer. Use only High

Efficiency (“HE”) detergent.

Check household plumbing (laundry tubs,

faucets, drainpipe, water pipes) for leaks.

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•

Dispenser operation

Are the laundry additives in the correct

dispensers?

Add the correct amounts of detergent (pow-

dered or liquid), liquid chlorine bleach, or

fabric softener to the correct dispenser. You

can add powdered or liquid color-safe bleach

to the detergent dispenser. Be sure to match

powdered color-safe bleach with powdered

detergent or match liquid color-safe bleach

with liquid detergent. Use only liquid chlorine

bleach in the bleach dispenser.

Is there water remaining in the bottom

of a dispenser? Did the dispenser drain

properly?

A small amount of water may be left in a

dispenser at the end of the cycle. This is

normal.

WASHER OPERATION

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•

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can

result in death, fire, or electrical shock.

WARNING

Washer won’t fill, rinse or agitate; washer

stops

Is the power cord plugged into a grounded

3 prong outlet?

Plug power cord into a grounded 3 prong

outlet.

Are you using an extension cord?

Do not use an extension cord.

Is there power at the plug?

Check electrical source or call electrician.

Is the indicator on the Cycle control knob

properly lined up with a cycle?

Turn the Cycle control knob to the right

slightly.

Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses

from the washer. Remove any accumulated

film or particles. Reinstall hoses, turn on water

and check for leaks.

Are the hot and cold water faucets turned

on?

Turn on the water.

Is the water inlet hose kinked?

Straighten the hoses.

Does the water level seem too low, or

does the washer appear to not fill com-

pletely?

The Auto Water Level feature senses the size

of the load and adds the correct amount of

water for the load size. You may notice during

a cycle that the wash load is not completely

submerged in water. This is normal and

necessary for clothes to move.

Has a household fuse blown, or has a

circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If

the problem continues, call an electrician.

Is the washer in a normal pause in the

cycle?

The washer may pause during certain cycles.

Allow the cycle to continue.

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3-17

Is the washer overloaded?

Wash smaller loads. See “Starting The

Washer,” page 3-3 for maximum load size.

Is there oversudsing?

Cancel the current cycle. Select SPIN ONLY

to drain the load. Re-select your desired cycle

and press START. Do not add detergent. Use

cold water.

Is the lid open?

The lid must be closed during operation. The

washer will not operate with the lid open.

Did you add more items to the load once

the washer started?

Once the load is wet, there may appear to be

space for more items. Do not add more than

1 or 2 garments after the cycle has started.

For best results determine load size with dry

items only.

Washer continues to fill or drain, or the

cycle seems stuck

Is the top of drain hose lower than the

control knobs on washer?

The top of the drain hose must be at least

39˝ (99 cm) above the floor. See “Drain

System,” page 2-3.

Does the drain hose fit too tightly in the

standpipe, or is it taped to the stand-

pipe?

The drain hose should be loose yet fit se-

curely. Do not seal the drain hose with tape.

The hose needs an air gap. See “Installation

Instructions,” page 2-5.

Washer won’t drain or spin; water remains

in washer

Is the drain hose clogged, or the end of

the drain hose more than 96˝ (244 cm)

above the floor?

See “Drain System,” page 2-3.

Is the lid open?

The lid must be closed during operation. The

washer will not operate with the lid open.

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Is there excessive sudsing?

Always measure detergent. Follow deter-

gent manufacturer’s directions. If you have

very soft water, you may need to use less

detergent. Use only High Efficiency (“HE”)

detergent.

•

Wash/Rinse temperature

Are the hot and cold water inlet hoses

reversed?

If the hot and cold water inlet hoses are re-

versed, the washer will display an “HC” error

code at the end of the cycle. See “Connect

the Inlet Hoses,” page 2-6.

Are you washing many loads?

As your frequency of loads washed increases,

the water temperature may decrease for hot

and warm temperatures. This is normal.

Do you have an ENERGY STAR® qualified

washer?

The wash water temperatures may feel cooler

to you than those of your previous washer.

This is normal.

Does the wash water temperature feel

lower than usual?

As washing progresses, the wash tempera-

ture will decrease slightly for hot and warm

washes. This is normal.

To reduce wrinkling, the warm rinse is regu-

lated to be cooler than the warm wash.

Excessive sudsing

Did you use a non-HE detergent?

Regular or handwashing detergents are not

recommended for this washer. Use only High

Efficiency (“HE”) detergent.

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3-18

Is there excessive sudsing?

Always measure detergent. Follow deter-

gent manufacturer’s directions. If you have

very soft water, you might need to use less

detergent.

Was the cycle interrupted and then the

Stain Cycle option selected?

The Stain Cycle option should be started on a

dry load only. The Stain Cycle option should

not be selected after the tub has started filling

with water.

Cycle did not run Stain Cycle option

Did you select the Stain Cycle option?

The Stain Cycle option must be selected for

it to be included in a wash cycle. The Stain

Cycle option should be started on a dry load

only. Stain Cycle should not be selected after

the tub has started filling with water.

The Stain Cycle option is a default in the

Super Wash cycle and may be added to

other cycles.

CLOTHING CARE

Load too wet

Did you use the right cycle for the load

being washed?

Select a higher spin speed.

Did you use a cold rinse?

Cold rinses leave loads wetter than warm

rinses. This is normal.

Did you wash an extra large load?

A large unbalanced load could result in a

reduced spin speed and wet clothes at the

end of the cycle. Evenly distribute the load

and make sure the height of the load does

not exceed the top row of basket holes.

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Residue or lint on load

Did you add detergent to the dispenser?

For best results, use the dispenser to dis-

solve the detergent.

Did you sort properly?

Sort lint givers (towels, chenille) from lint

takers (corduroy, synthetics). Also sort by

color.

Did you overload the washer?

The wash load must be balanced and not

overloaded. Clothes should move freely. Lint

or powdered detergent can be trapped in

the load if the washer is overloaded. Wash

smaller loads. See “Starting The Washer,”

page 3-3 for maximum load size.

Did you use enough detergent?

Follow detergent manufacturer’s directions.

Use enough detergent to hold the lint in the

water.

Did you line dry your clothing?

If so, you can expect some lint on the clothing.

The air movement and tumbling of a dryer

removes lint from the load.

Was paper or tissue left in pockets?

Is your water colder than 60°F (15.6°C)?

Wash water colder than 60°F (15.6°C) may

not completely dissolve the detergent.

Did you use the proper Soil Level and

Wash Cycle for the load?

Reducing wash time (duration) and wash

speed are ways to reduce lint.

Did you add detergent to the dispenser?

For best results, use the dispenser to dis-

solve the detergent.

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3-19

Load is wrinkled, twisted or tangled

Did you unload the washer promptly?

Unload the washer as soon as it stops.

Did you use the right cycle for the load

being washed?

To reduce wrinkling, tangling and twisting,

select a cycle with low wash and spin speeds,

such as Delicate, Handwash or Wrinkle Con-

trol.

Did you overload the washer?

The wash load must be balanced and not

overloaded. Loads should move freely during

washing to reduce wrinkling, tangling and

twisting.

Was the wash water warm enough to relax

wrinkles?

If safe for the load, use warm or hot wash

water. Use cold rinse water.

Are the hot and cold water hoses re-

versed?

Check that the hot and cold water hoses

are connected to the correct faucets. If the

hot and cold water inlet hoses are reversed,

the washer will display an “HC” error code

at the end of the cycle. See “Connect the

Inlet Hoses,” page 2-6. A hot rinse followed

by spin will cause wrinkling.

Stains, gray whites, dingy colors

Did you properly sort the load?

Dye transfer can occur when mixing whites

and colors in a load. Sort dark clothes from

whites and lights.

Was the wash temperature too low?

Use hot or warm washes if safe for the load.

Make sure your hot water system is adequate

to provide a hot water wash.

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Did you use enough detergent, or do you

have hard water?

Use more detergent for washing heavy soils

in cold or hard water. Water temperature

should be at least 60°F (15.6°C) for soap to

dissolve and work properly. For best perfor-

mance, use the detergent manufacturer’s

recommended amounts.

Did you follow the manufacturer’s direc-

tions when adding detergent and fabric

softener?

Measure detergent and fabric softener. Use

enough detergent to remove soil and hold

it in suspension. Dilute fabric softener and

add to the rinse portion of a cycle only. Do

not drip fabric softener onto clothes.

Is there above average iron (rust) in water?

You may need to install an iron filter.

Did you add detergent to the dispenser?

For best results, use the dispenser to dis-

solve the detergent.

Did you add fabric softener directly to

the load?

Use your fabric softener dispenser. Do not

drip fabric softener onto clothes.

Did you use a fabric softener dispensing

ball?

Use the fabric softener dispenser provided

with the washer. Dispensing balls will not

operate correctly with this washer.

Did you unload the washer promptly?

To avoid dye transfer, unload the washer as

soon as it stops.

Did you add detergent, chlorine bleach or

fabric softener too late in the cycle?

Detergent, chlorine bleach, and fabric soft-

ener should be added to the dispensers

before starting the washer.

Did you use Quick Wash on a large load?

Quick Wash is designed to wash only a few

items for best results.

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3-20

Garments damaged

Were sharp items removed from pockets

before washing?

Empty pockets, zip zippers, snap or hook

fasteners before washing to avoid snagging

and tearing of load.

Were strings and sashes tied to avoid

tangling?

Straps and strings can easily become en-

tangled in the load, causing strain on seams

and tearing.

Were items damaged before washing?

Mend rips and broken threads in seams

before washing.

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Did you overload the washer?

The wash load must be balanced and not

overloaded. Loads should move freely during

washing.

Did you add chlorine bleach properly?

Do not pour chlorine bleach directly onto load.

Wipe up bleach spills. Undiluted bleach will

damage fabrics. Do not place load items on

top of the bleach dispenser when loading

and unloading the washer (on some models).

Do not use more than the manufacturer’s

recommended amount for a full load.

Did you follow the garment manufactur-

er’s care label instructions?

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4-1

COMPONENT ACCESS

COMPONENT LOCATIONS

This section instructs you on how to service each component inside the Bravos™ Automatic

Washer With 6th Sense™ Technology. The components and their locations are shown below.

CONSOLE & TOP CABINET COMPONENTS

DISPENSER & BASKET COMPONENTS

BOTTOM COMPONENTS

Machine/Motor

Control & Pressure

Transducer

Water Inlet/

Dispenser

Valve Assy.

Tub Ring Tub

Impeller Basket

Lid Lock

HE Detergent

Dispenser

Fabric Softener

Dispenser

Fresh Fill

Inlet Valve

Liquid Bleach

Dispenser

Drain Pump

Drive Motor

Recirculation Pump

Bottom Of Tub

Power

Supply Cord

Lint Filter

User Interface

Board & Encoder

4-2

REMOVING THE ENCODER AND

THE USER INTERFACE BOARD

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

1. Unplug washer or disconnect power.

2. Remove the three hex-head mounting

screws from the rear of the console.

WARNING

3. Lift the console off the cabinet and dis-

connect the user interface board cable

connector at machine/motor control con-

nector P11.

UI Connector P11

4. Pull the knob off the control shaft.

5. Unhook the user interface (UI) wire har-

ness from the cover clips.

6. Remove the three screws from the UI

board cover.

7. Using a flat-blade screwdriver, pry the

two locking tabs out, and unclip and re-

move the UI cover from the console.

Control Knob

Console Screws UI Cover

Wire Harness Clips 3 Screws

Pry Out On

Locking Tab

4-3

User Interface Board

8. To remove the encoder, lift the locking

tab and turn the encoder to the left (coun-

terclockwise) as far as it will go, then lift

the encoder straight up so that the shaft

slides out of the rubber console seal, and

remove it from the console. NOTE: Do not

flex the encoder ribbon cable wires at the

user interface board or they could break.

Encoder Wires

Locking Tab

Encoder

Remove

Lift Locking Tab

NOTE: Before you can remove the user in-

terface board, you must first remove the en-

coder.

9. To remove the user interface board:

a) Remove the encoder (see step 8).

b) Using a flat-blade screwdriver, care-

fully pry the front edge of the user in-

terface board up, then pull the board

forward, and remove it from the con-

sole.

Pry Up Edge Of Board

REASSEMBLY NOTE: When you reinstall

the encoder, make sure that the rubber seal

does not become dislodged when installing

the encoder shaft, or else water can leak into

the console area.

Pull Shaft From Seal

Console Seal

Rear Of Console

4-4

REMOVING THE WATER INLET/ DISPENSER VALVE

ASSEMBLY, POWER SUPPLY CORD, AND

MACHINE/MOTOR CONTROL & PRESSURE TRANSDUCER

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

1. Unplug washer or disconnect power.

2. Turn off water supply.

3. Remove the console from the top of the

washer (see page 4-2 for the procedure).

WARNING

Power Supply Cord Machine/Motor Control

Water Inlet/Dispenser Valve Assembly

4. To remove the water inlet/dispenser

valve assembly (see the top right pho-

to):

a) Disconnect the hot and cold water

hoses from the water inlets.

b) Release the locking tab and discon-

nect the wire connectors from the wa-

ter inlet/dispenser valve assembly so-

lenoid terminals.

c) Release the locking tab and discon-

nect the wire connector from the ther-

mistor.

Red Violet

Violet White

Yellow

White

Thermistor

d) Tape the washer lid closed.

e) Using a putty knife, press and unlock the

two front top locks. The locks are approx-

imately 6-1/2˝ from the outside edge of

the washer.

Water Inlet/Dispenser Valve Assembly

Lift Top Press Top Lock

6-1/2˝

Tape Lid

Tape Lid

4-5

g) Lower the cabinet top.

h) Slide the power supply cord strain relief

out of the housing and move it away from

the valve assembly.

i) Remove the two hex-head screws from

the water inlet/dispenser valve assem-

bly, and remove the assembly from the

washer.

Water Inlet/Dispenser Valve Assembly

Screw Screw

Strain Relief

5. To remove the power supply cord:

a) Disconnect the power supply cord

connector from the machine/motor

control.

b) Remove the hex-head screw from the

green ground wire.

c) Slide the power supply cord strain re-

lief out of the housing and remove the

cord.

Connector

Power Supply

Cord Strain Relief

Ground Screw

6. To remove the machine/motor control

& pressure transducer:

a) Disconnect the nine wire connectors

from the control.

b) Pull the pressure transducer tube off

the fitting on the control.

c) Remove the hex-head mounting screw.

d) Lift the front of the control, slide it out

from under the clips at the back, and

remove it.

P2

P1

P4 P13 P5 P9 P10

P12

Pressure Transducer

Tube

P11

Machine/Motor Control

Screw

f) Loosen the clamps and remove the four

hoses going to the water inlet/dispenser

valve assembly.

Water Inlet/Dispenser Valve Hoses

4-6

REMOVING A DISPENSER, THE

FRESH FILL INLET VALVE, AND THE LID LOCK

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

1. Unplug washer or disconnect power.

2. Raise the washer lid.

WARNING

NOTE: The removal procedure for the three

dispensers is the same so only one will be

shown removed.

3. To remove a dispenser:

a) Use a small screwdriver and pry out

on the three dispenser cover tabs

while you lift the cover off the dispens-

er (see the top right photo).

Dispenser Cover

Pry Out Tab

b) Squeeze the bottom of the dispenser,

and release the hooked segments at

the top of the dispenser from the cabi-

net, then push the dispenser out of its

cutout.

Hook

Dispensers

4-7

Continued on the next page.

c) Raise the cabinet top (see page 4-4

for the procedure).

d) Loosen the clamp and disconnect the

end of the dispenser hose from its wa-

ter inlet/dispenser valve connector.

NOTE: The dispenser hoses are per-

manently attached to the dispenser.

They are not intended to be removed.

4. To remove the fresh fill inlet valve:

a) Raise the cabinet top (see page 4-4 for

the procedure).

Fresh Fill Inlet Valve Hose

Fresh Fill Inlet Valve Screw

Fresh Fill Inlet Valve

Dispenser Hoses

b) Loosen the clamp and disconnect the

end of the fresh fill inlet valve hose

from its water inlet/dispenser valve

connector (see the top right photo).

NOTE: The fresh fill inlet valve hose is

permanently attached to the inlet. It is

not intended to be removed.

5. To remove the lid lock:

a) Raise the cabinet top (see page 4-4 for

the procedure).

b) Remove the two hex-head screws from

the lid lock and remove the lock.

c) Cut the indicated cable standoff from

the cabinet top.

d) Unclip the lid lock cable from the cabi-

net top flange.

Lid Lock

Cable Standoff

Lid Lock Screws

c) Remove the screw from the fresh fill

inlet valve and remove the valve as-

sembly.

Clip

Clips

4-8

e) Disconnect the lid lock cable connector

from the machine/motor control con-

nector at P12.

f) Pull the end of the lid lock cable from

the control, and remove the lid lock and

cable assembly from the washer.

Lid Lock Connector P12

4-9

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

REMOVING THE LID AND A HINGE

1. Unplug washer or disconnect power.

2. To remove the lid:

a) Raise the lid and remove the two hinge

pin screws from both sides.

3. To remove a hinge:

a) Remove the lid (see step 2).

b) Pull the hinge pin out of the hinge you

are removing.

c) Remove the top hex-head screw from

the hinge you are removing.

Top Hinge Screw

Pull Hinge Pin Out

d) Raise the cabinet top (see page 4-4 for

the procedure).

e) Remove the hex-head screw from the

hinge mounting bracket, and remove

the hinge from the cabinet top.

Hinge Bracket

Screw

b) Lift the lid, slide it off the hinge pins,

and remove the lid from the washer.

Lid Hinge

Pin Screws

LIFT

Washer Lid

Hinge Pin

Lid Hinge

4-10

REMOVING THE BASKET, BASKET HUB, & LlNT FILTER

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

Ring Tabs

Recirculation Hose

e) Lift the basket out of the washer.

Impeller Cap

Impeller

7/16˝ Impeller Bolt

1. Unplug washer or disconnect power.

2. Raise the cabinet top (see page 4-4 for

the procedure).

3. To remove the basket:

a) Loosen the clamp and pull the recircu-

lation hose off the tub ring.

b) Pry out and unsnap the tub ring tabs

from the tub and remove the tub ring.

c) Insert the blade of a small screwdriver

into the slot in the impeller cap, then

pry the cap up, and remove it.

d) Remove the 7/16˝ hex-head bolt from

the impeller, then lift and remove the

impeller from the basket. NOTE: Lift-

ing the basket will assist in removing

the impeller.

4-11

5. To remove the lint filter, remove the two

screws, and lift the filter from the tub.

Lint Filter Screws

NOTE: Clean the lint from the vanes in the

filter and reinstall it in the washer.

Lint Filter Vanes

4. To remove the basket hub, remove the

six screws, and lift the hub assembly from

the basket.

Basket Hub Screws

4-12

REMOVING THE DRAIN AND RECIRCULATION PUMPS

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses

from the rear of the washer, and remove

the end of the drain hose from the stand-

pipe or laundry tub.

4. Tape the washer lid closed.

5. Carefully lay the washer on its front pan-

el. Place padding on the floor to protect

the surfaces.

6. To remove the drain pump:

a) Loosen the clamps and pull the inlet

and outlet drain hoses off the pump.

Note that there is a tab on the outlet

connector that fits into a slot in the

hose.

b) Remove the three 5/16˝ hex-head

screws from the drain pump and re-

move the pump from the tub.

Drain Pump Recirculation Pump

Slide Pump Hose

Onto Connector With

Tab Into Hose Slot

Outlet Hose

Drain Pump Screws

Drain Pump Inlet Hose

c) Open the wire cover on the pump and

disconnect the 2-wire connector from

the terminals.

Cover

Wire Connector

4-13

7. To remove the recirculation pump:

a) Loosen the clamps and pull the recir-

culation hoses off the pump. Note that

there is a tab on the outlet connector

that fits into a slot in the hose.

b) Remove the three 5/16˝ hex-head

screws from the recirculation pump

and remove the pump from the tub.

c) Disconnect the 2-wire connector from

the recirculation pump terminals.

Inlet Hose

Recirculation Pump Screws

Outlet Hose

Wire Connector

Slide Pump Hose

Onto Connector With

Tab Into Hose Slot

4-14

REMOVING THE DRIVE MOTOR & ROTOR POSITION SENSOR

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses

from the rear of the washer, and remove

the end of the drain hose from the stand-

pipe or laundry tub.

4. Tape the washer lid closed.

5. Carefully lay the washer on its front pan-

el. Place padding on the floor to protect

the surfaces.

Drive Motor

6. Use a 1/4˝ Allen wrench and loosen the

rotor mounting screw as far as it will go

(the screw is captive and cannot be re-

moved from the rotor). The rotor is seated

on the splined tub shaft. Rock the rotor

back and forth and pull it off the shaft so

it contacts the screw washer-head, then

further loosen the screw. Do this until the

rotor is removed from the shaft.

Rotor Screw

Rotor

7. Pull the two wire standoffs out of the tub

holes.

8. Remove the four 3/8˝ bolts from the drive

motor stator assembly.

9. Pull the shield and the stator with the two

round spacers (front and back) off the

tub.

Drive Motor

Stator Bolts

Front Spacer

Stator

Standoffs

Shield

4-15

10. Disconnect the power connector from the

stator terminals.

11. Disconnect the wire standoff and edge

connector from the rotor position sensor

cover.

Power

Connector

12. Pry up on the two locking tabs and pull

the rotor position sensor cover off the

stator housing. NOTE: In the top right

photo, there are two indents on the hous-

ing to mark where the rotor position sen-

sor cover is installed. Be sure to snap the

two tabs on the rotor position sensor cov-

er into these indents when you reinstall it

on the stator assembly.

Pry Up

Tab

Rotor Position Sensor Cover Tab Indents

REASSEMBLY NOTE: When you reinstall

the drive motor rotor over the stator assembly,

do not grip the rotor housing around the rear

edge with your fingers. The magnets around

the rotor housing are very strong, and they

will pull the rotor into the stator coil magnets

when the rotor magnets come within their

magnetic field. Keep your fingers along the

outside of the rotor housing and away from

the rear edge when you are installing it on the

stator assembly.

Drive Motor Stator Assembly

Drive Motor Rotor Assembly

Pry Up

Tab

Rotor Position Sensor Cover

Edge Connector

Wire Standoff

Rotor Position Sensor Cover

4-16

REMOVING THE TUB

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses

from the rear of the washer, and remove

the end of the drain hose from the stand-

pipe or laundry tub.

4. Remove the basket and lint filter from

the washer (see page 4-10 for the proce-

dures).

NOTE: Have a shop cloth handy to clean off

any grease from your hands.

5. Remove the four suspension rod assem-

blies from the washer. To remove a rod

assembly:

a) Grasp the rod several inches below

the suspension ball, and lift the rod so

the hooked end is free of the ball (see

the top right photo).

b) Rotate the suspension ball so that the

slotted side is parallel with the hooked

end of the rod, and slide the rod out of

the ball. Keep the ball in its holder.

d) Position the suspension rod through

the slot in the tub opening, and remove

the rod assembly from the washer.

NOTE: Unsnap the wire holder from

the right rear suspension rod before

removing it.

c) Reach down along the side of the

tub, and press in on the suspension

rod holder locking tabs, then push the

holder out of the tub opening.

Keep Suspension Ball

Slot Parallel With Rod

Suspension Rod Slot

Suspension Rod Holder

Tabs

4-17

6. At the right rear corner of the washer,

reach down and pull the pressure trans-

ducer tube off the tank.

7. Lower (do not latch) the top of the cabi-

net.

8. Carefully lay the washer on its front pan-

el. Place padding on the floor to protect

the surfaces.

9. Remove the drain and recirculation pumps

(see page 4-12 for the procedures).

10. Remove the drive motor (see page 4-14

for the procedure).

Pressure Transducer Tube

11. Pull the tub out of the bottom of the washer.

12. Remove the two 5/16˝ hex-head screws

from the counterbalance weight and re-

move the weight from the tub.

13. Loosen the clamps and remove the recir-

culation and drain hoses from the tub.

14. Remove the hex-head clamp screw from

the recirculation outlet hose extension,

and remove the extension from the side of

the tub.

Counterbalance Weight

Drain Hose

Recirc. Hose

Recirculation Outlet Hose Extension

Washer Tub

4-18

ACCESSING THE PRESSURE TRANSDUCER TUBING,

RECIRCULATION TUBE, AND DRAIN PUMP HARNESS

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before

operating.

Failure to do so can result in death or

electrical shock.

WARNING

The following procedure allows you to access

the following components for service by re-

moving the rear panel:

Drain Pump Harness

Pressure Transducer Tubing

Recirculation Tube

1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer.

3. Disconnect the hot and cold water hoses

from the rear of the washer, and remove

the end of the drain hose from the stand-

pipe or laundry tub.

4. Remove the eight screws from the rear

panel and remove the panel (see the top

right photo).

•

•

•

Rear Panel

Screw (1 of 8)

Recirculation Tube

Pressure Transducer

Tubing Drain Pump Harness

Retainer Screw

Pressure Transducer

Tubing Retainer Screw

5-1

COMPONENT TESTING

Before testing any of the components, perform

the following checks:

The most common cause for control failure

is corrosion on connectors. Therefore, dis-

connecting and reconnecting wires will be

necessary throughout test procedures.

All tests/checks should be made with a

VOM or DVM having a sensitivity of 20,000

ohms-per-volt DC, or greater.

•

•

WATER INLET/ DISPENSER

VALVE ASSEMBLY

Check all connections before replacing

components, looking for broken or loose

wires, failed terminals, or wires not pressed

into connectors far enough.

Resistance checks must be made with

power cord unplugged from outlet, and

with wiring harness or connectors discon-

nected.

•

•

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING

2. Disconnect the wire connector from the

component under test.

3. Set the ohmmeter to the R x 1 scale.

4. Water Inlet / Dispenser Solenoids: Touch

the ohmmeter test leads to each of the

water inlet/dispenser valve solenoid termi-

nals. The meter should indicate between

700 and 900 Ω. If the reading is outside

this range, replace the valve assembly.

5. Thermistor: Touch the ohmmeter test

leads to the thermistor terminals. The

meter should indicate as shown in the

following chart.

Thermistor

Detergent

Dispenser

Fabric Softener

Dispenser Fresh Fill

Inlet Valve

Bleach Dispenser

Hot & Cold

Water Inlet Valves

THERMISTOR RESISTANCE

Temperature Resistance (

40°F (4.4°C) 26–27.5 k Ω

Ω

50°F (10°C) 19–20.5 k Ω

60°F (16°C) 15–15.7 k Ω

70°F (21°C) 11.7–12.2 k Ω

80°F (27°C) 9.1–9.5 k Ω

90°F (32°C) 7.2–7.6 k Ω

100°F (38°C) 5.6–5.9 k Ω

110°F (44°C) 4.6–4.9 k Ω

120°F (49°C) 3.6–3.8 k Ω

130°F (55°C) 2.9–3.1 k Ω

140°F (60°C) 2.4–2.6 k Ω

)

Refer to page 4-4 for the procedure for ac-

cessing the water inlet/dispenser valve as-

sembly.

1. Unplug washer or disconnect power.

5-2

DRAIN PUMP

Refer to page 4-12 for the procedure for ac-

cessing the drain pump.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the

drain pump terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to each

of the drain pump terminals. The meter

should indicate between 10.5 and 14 Ω.

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING

Terminals

RECIRCULATION PUMP

Refer to page 4-12 for the procedure for ac-

cessing the recirculation pump.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the

recirculation pump terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to each of

the recirculation pump terminals. The me-

ter should indicate between 30 and 38 Ω.

Terminals

5-3

Refer to page 4-6 for the procedure for ac-

cessing the lid lock.

1. Perform the Manual: Door Lid Switch and

Manual: Door Lid Lock tests on page 6-7.

2. Remove the console to access the ma-

chine/motor control assembly (see “Ac-

cessing & Removing the Electronic As-

semblies” on page 6-15).

3. Visually check that the P12 connector is

inserted all the way into the machine/mo-

tor control.

If visual check passes, go to step 4.

If visual check fails, reconnect P4 and

repeat step 1.

4. Unplug washer or disconnect power.

•

•

LID LOCK RESISTANCE

Component Resistance

Unlocked

Resistance

Locked Contacts Measured

Motor Winding 35 ±5 Ω 35 ±5 Ω P12-2 P12-3

Lock Switch -

Home 0 Ω Open Circuit

P12-1

P12-4

Lock Switch -

Lock Open Circuit 0 Ω P12-7

Lock Switch -

Lid

Lid Closed = 0 Ω

Lid Open = Open Circuit P12-5

5. Check the lid lock motor winding and

switches by removing P12 from the ma-

chine/motor control, and checking the

resistance values shown in the following

Lid Lock Resistance table.

If resistance values are good, go to

step 6.

If switch measurements do not match

the values shown in the table for un-

locked (or locked) conditions, a prob-

lem exists in the door lid lock. Replace

the door lid lock.

6. If the Manual: Door Lid Switch or Manual:

Door Lid Lock tests in step 1 failed, then

the machine/motor control has failed:

Replace machine/motor control as-

sembly.

Perform the Manual: Door Lid Switch

and Manual: Door Lid Lock tests in

step 1 to verify repair.

•

•

•

•

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING

LID LOCK

5-4

DRIVE MOTOR STATOR Refer to page 4-14 for the procedure for ac-

cessing the drive motor.

1. Unplug washer or disconnect power.

2. Disconnect the wire connector from the

drive motor terminals.

3. Set the ohmmeter to the R x 1 scale.

4. Touch the ohmmeter test leads to any

two of the three drive motor terminals.

The meter should indicate 31 Ω.

3 Terminals

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING

6-1

DIAGNOSTICS & TROUBLESHOOTING

DISPLAY FAULT / ERROR CODES

DISPLAY

(Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

(F30)

Long Fill

LF flashes when the water level does not change for a period of time on OR water is present but control does not detect

the water level changing.

• Is water supply connected and turned on?

• Are hose screens plugged?

• Is water water siphoning out of the drain hose? Check for proper drain hose installation.

• Is the pressure hose connection from the tub to the machine/motor control pinched or plugged?.

• See TEST #2.

(F32)

Long Drain

Ld flashes when the water level does not change after the drain pump is on.

• Is the drain hose or the drain pump clogged?

• Is the drain hose height greater than 96˝ ?

• Is the pressure hose connection from the tub to the machine/motor control pinched or plugged?

• Is the pump running? If not, see TEST #7.

(none)

Unbalanced Load

uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a

mini-cycle to rebalance the load.

• Display clears if mini-cycle successfully rebalanced the load.

• If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute

the load.

(F70)

Overloaded

oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity OR basket can not

disengage. This may signify:

• Load size exceeds washer capacity. Remove excess laundry, then restart cycle.

• Mechanical friction on drive mechanism, mot allowing the basket to disengage.

(F71)

Suds Detection

Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady

on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the

cycle ends and Sd flashes in the display. This may signify:

• Excessive detergent usage.

• Load is bunched or twisted around agitator.

• Basket cannot engage during drain step.

• Mechanical friction on drive mechanism, not allowing basket to engage.

Continued on the next page.

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING

6-2

(F81)

Open/Close Door Lid

Lid flashes when the following conditions occur:

• User presses START with lid open.

• User presses START after 2 consecutive machine cycles without opening lid.

• The machine/motor control cannot detect the lid switch opening and closing properly.

• See TEST #8.

• See TEST #5.

(none)

(none)

Pump Out (lid opened)

Po flashes when drain pump begins pumping out water from tub upon activation by the door lid having been left open for

more than 10 minutes.

• Close door lid to stop drain pump.

If drain pump turns on when there is no water in tub,

Hot, Cold Reversed

HC flashes when the hot and cold inlet hoses are reversed.

• Make sure inlet hoses are connected correctly.

• If hoses are connected correctly, Automatic Temperature Control may be stuck in low resistance range.

(F80, 82,

84, 85)

Door Lock Failure

dL flashes if the following conditions occur:

• Door lid is not closed completely due to interference.

• Wash media buildup is preventing the lock bolt from extending.

• Check for lock interference with lid or lock bezel.

• Machine/motor control detects open door lid switch when attempting to lock.

• Machine/motor control cannot determine if door lid is in a locked state.

• See TEST #8.

(F83)

Door Unlock Failure

dU flashes if the following conditions occur:

• Excessive force on door lid is preventing lock bolt from retracting.

• Check pressure hose connection from tub to machine/motor control. Is hose pinched or kinked?

• If F then 1 repeats numerous times after POWER is pressed and the pressure hose connection is not pinched or kinked,

replace the machine/motor control.

• Wash media buildup is preventing lock bolt from retracting.

• Machine/motor control cannot determine if door lid is in an unlocked state.

• See TEST #8.

(F68)

Pressure Signal Out-Of-Range

F then 1 flashes when the control detects an out of range pressure signal.

(F2)

Keypad/User Interface Failure

F then 2 flashes when in:

• Diagnostics Test mode if a stuck key is detected.

• Standby mode if there is a user interface mismatch.

DISPLAY

(Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

• See TEST #4.

6-3

If drain pump turns on when there is no water in tub,

DISPLAY

(Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

(F40)

ATC Thermistor Open/Short

F then 40 flashes when the ATC Thermistor is detected to be open or shorted.

• See TEST #5.

(F41)

Motor RPS Thermistor Open/Short

F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted.

• See TEST #3.

(F42)

Heater Thermistor Open/Short (Not Used)

F then 42 flashes when the heater thermistor is open or shorted.

(F50)

Motor Stalled

F then 50 flashes when the motor rotor position sensor (RPS) senses no rotation.

• Does basket turn freely? If not, make sure bottom shipping pack has been removed. Determine cause of friction.

• If basket turns freely, see TEST #3.

(F51)

Motor RPS Failure

F then 51 flashes when there is a motor rotor position sensor (RPS) failure or lower harness pboblem.

• See TEST #3.

(F52)

Motor Stop Failure

F then 52 flashes when the motor rotor position sensor (RPS) senses rotation after stop command.

• See TEST #3.

(F53)

Motor Control Overtemp

F then 53 flashes when the machine/motor control detects high temperature for the motor module.

• Does basket turn freely? If not, determine cause of friction.

• If basket turns freely, see TEST #3.

• Does basket turn freely? If not, determine cause of friction.

• If basket turns freely, see TEST #3.

(F54)

Motor Control Overcurrent

F then 54 flashes when the machine/motor control detects high current for the motor module.

(F72)

Basket Re-engagement Failure

F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.

• Is the basket floating? If yes, pump out water. See Long Drain.

• Does basket turn freely? If not, determine cause of friction.

NOTE: This error code is only displayed when viewing saved fault codes.

• See Diagnostic Test for accessing saved fault codes.

6-4

DIAGNOSTIC GUIDE

Before servicing, check the following:

Make sure there is power at the wall outlet.

Has a household fuse blown or circuit break-

er tripped? Time delay fuse?

Are both hot and cold water faucets open

and water supply hoses unobstructed?

All tests/checks should be made with a

VOM (volt-ohm-milliammeter) or DVM (digi-

tal-voltmeter) having a sensitivity of 20,000

ohms per volt DC or greater. NOTE: Avoid

using large diameter probes when check-

ing harness connectors as the probes may

damage the connectors upon insertion.

Check all connections before replacing

components. Look for broken or loose

wires, failed terminals, or wires not pressed

into connectors far enough.

A potential cause of a control not function-

ing is corrosion on connections. Observe

connections and check for continuity with

an ohmmeter.

Connectors: Look at top of connector.

Check for broken or loose wires. Check

for wires not pressed into connector far

enough to engage metal barbs.

Resistance checks must be made with

washer unplugged or power disconnected.

DIAGNOSTIC TESTS

There are three diagnostic test modes avail-

able: Automatic, Manual, and Console. These

tests allow the factory or service personnel to

test and verify all inputs to the machine/motor

control. You may want to allow the automatic

test cycle to complete prior to going into spe-

cific troubleshooting tests.

•

•

•

•

•

•

•

•

If this test mode has been entered suc-

cessfully, all indicators on the console

are illuminated for 5 seconds with 88

showing in the Estimated Time Re-

maining two-digit display.

If indicators do not display as de-

scribed above, the press/hold/release

procedure above may not have been

performed within the time frame neces-

sary for successful entry. Repeat step

2 to ensure this was not the cause. If

still unsuccessful, see Diagnostic: Un-

successful Entry.

3. The program then checks for saved fault

codes:

If there are saved fault codes, see Di-

agnostic: Saved Fault Codes.

If there are no saved fault codes, all

indicators on the console will momen-

tarily turn off, then turn back on with 88

displayed. After 5 seconds, the Auto-

matic test begins.

•

•

•

•

Press/hold

3 seconds

Release for

3 seconds

Press/hold

3 seconds

Release for

3 seconds

Press/hold

3 seconds

ACTIVATION OF AUTOMATIC

DIAGNOSTIC TEST MODE

1. Be sure the washer is in standby mode

(plugged in with all indicators off, or with

only the Clean indicator on).

2. Select any one button (except POWER,

START, and PAUSE/CANCEL) and fol-

low the steps below, using the same but-

ton (remember the button):

6-5

Two-Digit

Indicator Machine Function Recommended Procedure

C0 Slow spin to 23 rpm. If no spin go to Manual: Motor,

Spin.

C1

Warm water fills through

Fresh and Detergent

valves, then Fresh valve

until basket floats

(disengages); then

washer continues filling

through Fresh and

Detergent valves to

minimum water level.

If no water or fill temperature is

wrong, go to Manual: Water

Valves.

If basket does not float or

disengage, determine cause of

friction.

C2

Cold water fills through

Bleach valve for

10 seconds.

If no water in bleach cup go to

Manual: Water Valves.

C3

Hot water fills through

Fabric Softener valve

for 10 seconds.

NOTE: Step will occur

but no water can be

dispensed with models

that do not have a

fabric softener valve.

If no water in fabric softener cup

go to Manual: Water Valves.

C4

Warm water fills through

Detergent valve for

10 seconds.

If no water in detergent cup

go to Manual: Water Valves.

C5 Agitate for 15 seconds. If no wash action go to

Manual: Motor, Agitate.

C6 Recirculate for

10 seconds.

If water is not being recirculated

go to Manual: Pumps.

C7

Drain to basket engaged

plus timed drain for

10 seconds.

If water is not draining go to

Manual: Pumps.

If basket does not engage

determine cause of friction.

C8 Drain & slow spin

23 rpm.

If drain pump is not on go to

Manual: Pumps.

If basket is not turning go to

Manual: Motor.

C9 Coast to 0 rpm.

If basket does not stop spinning

within 5 seconds, press PAUSE/

CANCEL and restart test.

(none)

(Test

ends)

End of cycle beep.

If no end of cycle beep, make sure

cycle signal is on. From Setting

Mode, pressing buttons should

sound valid key press beep.

DIAGNOSTIC: Unsuccessful Entry

If entry into diagnostic mode is unsuccessful

(see steps 1 and 2 of Activation of Automatic

Diagnostic Test Mode), refer to the following

indications and actions:

DIAGNOSTIC: Automatic

Performs a five-minute automatic test with wa-

ter functions to check major washer functions

(door can be open). Press the same button

used in step 2 to advance through automatic

test steps.

NOTE: Basket must be floating in order to

agitate. Step C1 must be allowed to complete

before advancing to step C5.

Press and release the

same button used to

activate Diagnostics

•

•

•

•

Second most recent fault code is

displayed.

Repeat Third most recent fault code is displayed.

Repeat Fourth most recent fault code is displayed.

Repeat

All indicators momentarily turn off, then

stay on. After 5 seconds, Automatic test

cycle begins.

NOTE: Fault codes are retained.

Indication 1: None of the indicators or dis-

play turns on.

Action: Press POWER button to enter setting

mode.

If indicators come on, try to change the

function for the button used to activate

the diagnostic test mode. If that button

fails to change the function, something

is faulty with the button, and it is not

possible to enter the diagnostic mode.

If no indicators come on after pressing

POWER button, go to TEST #1.

Indication 2: Fault code flashes from the

display.

Action: Review the Display Fault/Error Codes

table for the recommended procedure.

DIAGNOSTIC: Saved Fault Codes

If there are saved fault codes (as indicated in

step 3 of Activation of Automatic Diagnostic

Test Mode), the most recent fault code will be

displayed and alternately show “F” and “XX”

where XX is the fault code, and all the cycle

selector indicators flash.

•

•

ACTIVATION OF MANUAL

DIAGNOSTIC TEST MODE

1. Carefully read and perform steps 1 and 2

under Activation of Automatic Diagnostic

Test Mode, and press the same button

once during the 5 second display time of

the 88.

NOTE: If the button is not pressed within

5 seconds, the Automatic test will start

(after saved fault codes).

6-6

2. If done successfully, a single beep oc-

curs and the two-digit display shows the

control ID# for 3 seconds, then displays

00 and the Add A Garment indicator LED

flashes. See Diagnostic: Manual.

DIAGNOSTIC: Manual

Assumes Manual Diagnostic mode has been

entered, two-digit display shows 00, and ADD

A GARMENT indicator LED is flashing.

NOTE: If there is no activity (button press,

cycle select) within 5 minutes, the control au-

tomatically exits Diagnostic mode and enters

standby mode.

Manual: Water Valves

To check FRESH valve select or press the

following:

WHITES • START (turns on Fresh valve,

cycle indicator flashes) • WASH/RINSE

TEMP (enables fill of Hot, Warm, Cool

or Cold or no water according to WASH/

RINSE TEMP selection and indicator) •

START (turns off Fresh valve, cycle indi-

cator is steady on).

To check DETERGENT valve select or press

the following:

SUPER WASH • START (turns on De-

tergent valve, cycle indicator flashes) •

WASH/RINSE TEMP (enables fill of Hot,

Warm, Cool or Cold or no water accord-

ing to WASH/RINSE TEMP selection and

indicator) • START (turns off Detergent

valve, cycle indicator is steady on).

To check FABRIC SOFTENER valve select

or press the following:

NORMAL • START (turns on Fabric

Softener valve, cycle indicator flashes) •

WASH/RINSE TEMP (enables fill of Hot,

Warm, Cool or Cold or no water accord-

ing to WASH/RINSE TEMP selection and

indicator) • START (turns off Fabric Soft-

ener valve, cycle indicator is steady on).

To check BLEACH valve select or press the

following:

WRINKLE CONTROL • START (turns on

Bleach valve with cold water, cycle indi-

cator flashes) • START (turns off Bleach

valve, cycle indicator is steady on).

NOTE: Washer can only fill cold through

Bleach valve.

If any valve fails to turn on go to TEST #2.

Manual: Pumps

•

•

•

•

•

Select CLEAN WASHER or SPIN ONLY.

Press and release:

START

Turns on recirculation pump, cycle

indicator is steady on.

Repeat Turns off recirculation pump, indicator

is steady on.

Repeat Turns on drain pump, indicator flashes.

Repeat Turns off drain pump, indicator is

steady on.

If pumps fail to turn on go to TEST #7.•

6-7

Press and release:

EXTRA RINSE Door locks, lid lock indicator turns on.

Repeat Door unlocks, lid lock indicator turns off.

•

•

Manual: Door Lid Switch

Opening the door should cause the Clean

status indicator to turn off. Closing the door

should cause the indicator to turn on.

If Clean indicator does not turn off or on, go

to TEST #8.

Manual: Door Lid Lock

NOTE: Door must be closed. If door is not

closed, an invalid button press beep will oc-

cur when performing next step.

•

If door does not lock or unlock, go to TEST

#8.

•

Press and release:

SPIN SPEED, or

LOAD SIZE Motor/basket spins at 23 rpm.

Repeat Motor/basket spins at 530 rpm.

Repeat Motor/basket spins at 1000 rpm.

Repeat Motor turns off.

•

•

•

•

Press and release:

SOIL LEVELGentle wash action.

Repeat Normal wash action.

Repeat Heavy wash action.

Repeat Motor turns off.

•

•

•

•

Manual: Motor

Rotor Position Sensor (RPS): Uses Wash,

Rinse and Spin indicators to detect the three

hall sensors. Console may have up to two of

these indicators on at one time when the bas-

ket is not moving. Open door and rotate bas-

ket by hand. The Wash, Rinse and Spin status

indicators should toggle on and off according

to direction the basket is being turned.

If none of these indicators are on go to

TEST #3.

Spin: To activate Spin, door must be closed

with door lock enabled. See Manual: Door Lid

Lock.

NOTE: If door is not closed, an invalid button

press beep will occur when performing next

step.

•

Agitate: Water must cover the wash plate (or

agitator vanes) to ensure the basket is float-

ing prior to agitation. Enabling agitation with-

out enough water may cause a fault condition

to occur. See Manual: Water Valves.

NOTE: Indicators above button scroll from

top to bottom.

If motor fails to agitate, go to TEST #3.•

NOTE: Indicators above button scroll from

top to bottom.

If motor fails to spin, go to TEST #3.•

ACTIVATION OF CONSOLE AND

INDICATORS DIAGNOSTIC TEST MODE

This test checks the cycle selector knob, indi-

cators, buttons, two-digit display and beeper.

1. Plug in washer or reconnect power.

2. Read through step 3 before continuing.

From Standby (Off) Mode press and re-

lease (key-dance) the following buttons

within 4 seconds:

If successful, two-digit dt will display and

you will have 5 seconds to complete next

step.

3. Within 5 seconds of dt showing in display,

press START (all indicators in display are

illuminated and 88 is displayed).

Press START a second time. This

turns off status indicators and two-digit

display (all other indicators remain il-

luminated).

Press START a third time. This turns

on status indicators and two-digit dis-

play (all indicators are illuminated).

4. Rotate WASH CYCLE selector back and

forth. Indicators will toggle on (or off).

•

•

SOIL

LEVEL

WASH/RINSE

TEMP

SOIL

LEVEL

WASH/RINSE

TEMP

6-8

5. Press buttons to verify function. Indica-

tors will toggle on (or off) and beep tone

will sound when buttons are pressed.

NOTE: Pressing SOIL LEVEL, SPIN

SPEED, or LOAD SIZE, and WASH/RINSE

TEMP will cause all indicators above

these buttons to toggle on (or off) at one

time.

If any of the following occur during steps, see

TEST #4:

None of the indicators light up

No beep sound is heard

Some buttons do not light indicators

DEACTIVATION OF DIAGNOSTIC

TEST MODE

Press the PAUSE/CANCEL or POWER but-

ton at any time to exit Automatic, Manual, or

Console & Indicators diagnostic test modes.

•

•

•

6-9

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE CAUSE/TEST

NOTE: Possible Cause/Test must be performed in

the sequence shown for each problem.

WON’T POWER

UP

(No response

when buttons

are pressed.)

1. Supply connections. See TEST #1.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. User interface assembly. See TEST #4.

WON’T START

CYCLE

(No response

when Start

button is

pressed.)

1. Supply connections. See TEST #1.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. User interface assembly. See TEST #4.

WON’T SHUT

OFF WHEN

EXPECTED

1. User interface assembly. See TEST #4.

2. Lid switch. See TEST #8.

CONTROL

WON’T ACCEPT

SELECTIONS

User interface assembly. See TEST #4.

WON’T

DISPENSE

3. Log valve. See TEST #2.

1. Check water connections to machine.

2. Check for plugged screen in water source.

WON’T FILL 1. Check water connections to machine.

2. Check for plugged screen in water source.

3. Log valve. See TEST #2.

4. Unplug washer or disconnect power.

5. Check harness connections.

OVER FILLS 1. Unplug washer or disconnect power.

2. Check pressure hose connections.

3. Check to see if the pressure hose has a hole,

is pinched or plugged..

4. Water level and calibration. See TEST #6.

WON’T

AGITATE

1. Make sure basket is floating.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. Lid switch. See TEST #8.

5. Motor. See TEST #3.

WON’T SPIN 1 Lid switch. See TEST #8.

2. Unplug washer or disconnect power.

3. Check harness connections.

4. Motor. See TEST #3.

WON’T DRAIN 1. Check drain hose installation.

2. Check for plugged drain hose.

3. Drain pump. See TEST #7.

INCORRECT

WATER

TEMPERATURE

1. Check for swapped water connections to

1. ATC thermistor stuck in high resistance range.

machine.

2. ATC (Automatic Temperature Control).

See TEST #5.

ALL HOT FILLS

2. ATC (Automatic Temperature Control).

See TEST #5.

WON’T

RECIRCULATE

WATER

1. Unplug washer or disconnect power.

2. Check for plugged recirculation hose.

3. Check for leaks in recirculation system.

4. Recirculate pump. See TEST #7.

DISPLAY IS

FLASHING

See “Display Fault/Error Codes.”

TROUBLESHOOTING TESTS

TEST #1 Supply Connections

This test assumes that proper voltage is pres-

ent at the outlet.

1. Unplug washer or disconnect power.

2. Access the machine/motor control as-

sembly. See Accessing & Removing the

Electronic Assemblies.

3. With an ohmmeter, check for continuity

between the neutral (N) terminal of the

plug and P13-1 on the machine/motor

control. See Figures 3 and 4, page 6-16.

If there is continuity, go to step 4.

If there is no continuity, replace the

power cord.

4. In a similar way, check the continuity be-

tween the L1 terminal of the plug and

P13-3 on the machine/motor control. See

Figures 3 and 4, page 6-16.

If there is continuity, go to step 5.

If there is no continuity, replace the

power cord.

5. Visually check that the P10 connector is

inserted all the way into the machine/mo-

tor control.

6. Visually check that the user interface as-

sembly is properly inserted into the front

console.

7. If both visual checks pass, replace the

user interface assembly. See Reinstall-

ing the Electronic Assemblies.

8. Plug in washer or reconnect power.

9. Activate the Console and Indicators Di-

agnostic Test mode to verify repair.

10. If indicators still do not light, the machine/

motor control has failed:

Unplug washer or disconnect power.

Replace the machine/motor control as-

sembly.

Plug in washer or reconnect power.

•

•

•

•

•

•

•

6-10

TEST #2 Log Valve

This test checks the electrical connections to

the valves, and the valves themselves.

1. Check the relays and electrical connec-

tions to the valves by performing the steps

under Diagnostic: Manual, then Manual:

Water Valves. Each step in the test ac-

tivates a group of valves. The following

steps assumes one (or more) valve(s)

failed to turn on.

2. For the valve(s) in question check the in-

dividual solenoid valves:

Unplug washer or disconnect power.

Disconnect connector P1 and P2 from

the machine/motor control.See Figure

4, page 6-16.

Check harness connection to solenoid

valves.

3. Check resistance of valve coils at con-

tacts P1 and P2 shown in the Wiring Dia-

gram on page 7-1. Resistance values

should match those shown.

If resistance readings are tens of ohms

outside of range, replace the entire log

valve assembly.

If resistance readings are within range,

replace the machine/motor control as-

sembly.

4. Reconnect connectors P1 and P2 to the

machine/motor control.

TEST #3 Motor Circuit

This test checks the wiring to the motor and

rotor position sensor; and the motor and rotor

position sensor themselves.

NOTE: Drain water from tub.

1. See Activation of Manual Diagnostic Test

Mode, and check the motor and electrical

connections by performing the Spin test

under Manual: Motor. The following steps

assumes that this step failed.

2. Unplug washer or disconnect power.

•

•

•

•

•

3. Check to see if basket will turn freely.

If basket turns freely, go to step 4.

If basket does not turn freely, deter-

mine what is causing the mechanical

friction or lock up.

4. Remove the console to access the ma-

chine/motor control assembly. See Ac-

cessing & Removing the Electronic As-

semblies.

5. Visually check that the P5 and P10 con-

nectors are inserted all the way into the

machine/motor control.

If visual checks pass, go to step 6.

If visual checks fail, reconnect P5 and

P10 and repeat step 1.

6. Visually check that the P5 and P10 con-

nectors are inserted all the way into the

machine/motor control.

With an ohmmeter, verify resistance

values as shown below:

•

•

•

•

•

7. Tilt machine forward to access the bottom

of the machine and the drive motor area.

See Figure 1 on page 6-13. Remove the

motor bolt, then the motor cover to ac-

cess the motor connections. See Figure

2 on page 6-13.

8. Visually check the mounting bracket and

electrical connections to the motor and

rotor position sensor board.

If visual check passes, go to step 9.

If visual check fails, reconnect the elec-

trical connections, reassemble stator

and motor cover and repeat step 1.

•

•

Check

between

connector

pins

Resistance values

should be:

Go to

step 7 if

values are:

Go to

step 12 if:

P5 1-5 31 Ω ± 5 Ω Much higher

than 31 Ω

Resistances

at all

connectors

are correct

1-3

P10

6-5

15 kΩ ± 100 Ω

Much higher

or much

lower than

15 kΩ

6-4

6-3

1-7 600 Ω to

21.2 k ΩOut of range

6-11

9. With an ohmmeter, check for continuity

between all pins on the P10 machine/mo-

tor control connector and the motor rotor

position sensor (RPS) connector. See

Figures 2 and 4, pages 6-13 and 6-16.

If there is continuity, check the motor

windings. If the windings are open, re-

place the drive motor.

If there is no continuity, replace the

lower machine harness.

10. With an ohmmeter, check for continuity

between all pins on the P5 machine/mo-

tor control connector and the drive motor

connector.

If there is continuity, replace the drive

motor.

If there is no continuity, replace the

lower machine harness.

11. The drive motor and lower harness are

good. Replace the motor RPS board and

perform the Diagnostics test in step 1 to

verify repair.

12. If the Diagnostics motor test in step 1

failed, then the machine/motor control

has failed:

Unplug the washer or disconnect power.

Replace the machine/motor control as-

sembly.

Perform the Motor Diagnostics in step

1 to verify repair.

TEST #4 Console and Indicators

This test is performed when any of the follow-

ing situations occurs during the Console and

Indicators Diagnostic Test:

None of the indicators light up

No beep sound is heard

Some buttons do not light indicators

None of the indicators light up:

1. Perform steps in Accessing & Removing

the Electronic Assemblies, and visually

check that the P11 connector is inserted all

the way into the machine/motor control.

2. Visually check that the user interface as-

sembly is properly inserted in the console

assembly.

•

•

•

•

•

•

•

•

•

•

3. If both visual checks pass, replace the

user interface assembly.

4. Plug in washer or reconnect power.

5. Activate the Console and Indicators Di-

agnostic Test mode to verify repair.

6. If indicators still do not light, the machine/

motor control has failed:

Unplug washer or disconnect power.

Replace the machine/motor control as-

sembly.

Plug in washer or reconnect power.

Activate the Console and Indicators

Diagnostic Test mode to verify repair.

No beep sound is heard:

1. Perform steps in Accessing & Removing

the Electronic Assemblies, and visually

check that the P5 connector is inserted all

the way into the machine/motor control.

If visual check passes, replace the user

interface assembly.

2. Plug in washer or reconnect power.

3. Activate the Console and Indicators Di-

agnostic Test mode to verify repair.

4. If replacing the user interface assembly

failed:

Unplug washer or disconnect power.

Replace the machine/motor control as-

sembly.

Plug in washer or reconnect power.

Activate the Console and Indicators

Diagnostic Test mode to verify repair.

Some buttons do not light indicators:

1. Perform steps in Accessing & Removing

the Electronic Assemblies, and visually

check that the console electronics and

housing assembly is properly inserted

into the front console.

If visual check passes, replace the user

interface assembly.

2. Plug in washer or reconnect power.

3. Activate the Console and Indicators Di-

agnostic Test mode to verify repair.

•

•

•

•

•

•

•

•

•

•

6-12

TEST #5 Automatic Temperature Control

This test checks the water inlet valves, the

temperature sensor, and the machine/motor

control.

1. Check the valves by performing Test #2,

before continuing to the next step.

2. Ensure proper hose connections and that

household’s hot water is present.

3. Plug in washer or reconnect power.

4. Remove all clothes from the machine.

5. Select POWER • wash cycle NORMAL

• Wash/Rinse Temp. WARM/COLD •

START.

6. After the tub fills and starts to wash, stop

the machine.

7. Measure the water temperature, and ver-

ify it is 85°±5°F (29°±3°C).

If the water temperature is correct, ATC

is functional.

If the water temperature is incorrect,

then go to step 8.

8. Unplug washer or disconnect power.

9. Access the machine/motor control as-

sembly. See Accessing & Removing the

Electronic Assemblies.

10. Remove the P9 connector, and using an

ohmmeter, measure the resistance be-

tween pins P9-1, and P9-3. Verify that

the resistance is within range as shown

in the following table:

•

•

11. Using an ohmmeter, measure continuity

between all pins on the P9 connector and

the thermistor contacts.

If there is continuity, replace the log

valve assembly.

If there is no continuity, replace the up-

per harness.

12. The log valve and upper harness are

good. Replace the machine/motor con-

trol assembly. See Reinstalling the Elec-

tronic Assemblies.

TEST #6 Water Level and Pressure Trans-

ducer Calibration

This test checks the water level sensing com-

ponents, and calibrates the pressure sensor.

1. Unplug washer or disconnect power.

2. Access the machine/motor control as-

sembly. See Accessing & Removing the

Electronic Assemblies.

3. Check hose connection between the

pressure transducer on the machine/mo-

tor control and the pressure dome at-

tached to the tub. Check to ensure hose

is routed correctly in the lower cabinet

and not pinched or crimped by the back

panel.

4. Plug in washer or reconnect power.

5. Drain the tub until all water has been re-

moved from tub.

6. Remove all clothes from the machine.

7. Calibrate the pressure transducer:

See Activation of Manual Diagnostic

Test Mode, and perform steps 1 and 2

until the display shows 00 and the Add

A Garment indicator LED is flashing.

Press and hold the Cycle Signal button

until a single beep sounds, and the dis-

play shows Pt to indicate zero calibra-

tion has completed.

Exit Diagnostic: Manual by pressing

PAUSE/CANCEL or POWER.

•

•

•

•

•

If the resistance is not within this range,

go to step 11.

If the resistance is within this range, go

to step 12.

•

•

THERMISTOR RESISTANCE

Temperature Resistance (

40°F (4.4°C) 26–27.5 k Ω

Ω

50°F (10°C) 19–20.5 k Ω

60°F (16°C) 15–15.7 k Ω

70°F (21°C) 11.7–12.2 k Ω

80°F (27°C) 9.1–9.5 k Ω

90°F (32°C) 7.2–7.6 k Ω

100°F (38°C) 5.6–5.9 k Ω

110°F (44°C) 4.6–4.9 k Ω

120°F (49°C) 3.6–3.8 k Ω

130°F (55°C) 2.9–3.1 k Ω

140°F (60°C) 2.4–2.6 k Ω

)

6-13

Motor

Connector

Stator

Motor Rotor

Position Sensor

(RPS)

Motor cover removed to access RPS and motor

connector.

Figure 2

Drain Pump Recirculation Pump

Motor Bolt

Motor Rotor Position

Sensor (RPS)

or Motor Connection

Counterweight

Motor Cover

Drive motor area, viewed from bottom.

Figure 1

6-14

8. Select POWER • wash cycle NORMAL •

START.

9. Verify that the tub fills to the top of the

impeller plate (impeller models), or to a

level above the agitator vanes (agitator

models), but much lower than the SU-

PER Load Size water level.

TEST #7 Drain/Recirculation

Perform the following checks if washer fails to

drain or recirculate.

1. See Activation of Manual Diagnostic Test

Mode, and perform the Manual: Pumps

test.

2. Remove the console to access the ma-

chine/motor control assembly. See Ac-

cessing & Removing the Electronic As-

semblies.

3. Visually check that the P4 connector is

inserted all the way into the machine/mo-

tor control.

If visual check passes, go to step 4.

If visual check fails, reconnect P4 and

repeat step 1.

4. Remove connector P4 from the machine/

motor control and check resistance val-

ues of pump motor windings. Resistance

values should match those shown in wir-

ing diagram, page 7-1.

If resistance values are good, go to

step 7.

If winding measurements are much

higher (tens of ohms to infinity) than

shown in wiring diagram, a problem

exists in the motor winding or in the

connection between the machine/motor

control and the motor. Go to step 5.

5. Tilt machine forward to access the bot-

tom of the machine and the pumps. See

Figure 1, page 6-13.

•

•

•

•

6. Check the resistance at the pump motor.

Remove the connector at the motor and

take measurements across pump termi-

nals. Measurements should be as shown

in the wiring diagram.

If winding measurements are much

higher (tens of ohms to infinity) than

shown in wiring diagram, replace the

pump motor.

If the resistance at the pump motor is

correct, there is an open circuit in the

wiring between the motor and the ma-

chine/motor control. Repair or replace

the lower wiring harness.

If the pump motor windings and ma-

chine/motor control check OK, repair

or replace the pump. Be sure to check

the pump and tub sump for foreign ob-

jects before replacing pump.

7. See Activation of Manual Diagnostic Test

Mode, and perform the Manual: Pumps

test.

8. If the Manual: Pumps test failed, then the

machine/motor control has failed:

Unplug the washer or disconnect power.

Replace the machine/motor control as-

sembly.

Perform the Manual: Pump test.

TEST #8 Door Lid Lock

Perform the following checks if washer fails to

lock (or unlock).

1. Perform Manual: Door Lid Switch and

Manual: Door Lid Lock tests.

2. Remove the console to access the ma-

chine/motor control assembly. See Ac-

cessing & Removing the Electronic As-

semblies.

3. Visually check that the P12 connector is

inserted all the way into the machine/mo-

tor control.

If visual check passes, go to step 4.

If visual check fails, reconnect P4 and

repeat step 1.

•

•

•

•

•

•

•

•

6-15

4. Check the lid lock motor winding and

switches by removing P12 from the ma-

chine/motor control and checking the

resistance values shown in the Lid Lock

Resistance table below:

LID LOCK RESISTANCE

Component Resistance

Unlocked

Resistance

Locked Contacts Measured

Motor Winding 35 ±5 Ω 35 ±5 Ω P12-2 P12-3

Lock Switch -

Home 0 Ω Open Circuit

P12-1

P12-4

Lock Switch -

Lock Open Circuit 0 Ω P12-7

Lock Switch -

Lid

Lid Closed = 0 Ω

Lid Open = Open Circuit P12-5

If resistance values are good, go to

step 5.

If switch measurements do not match

the values shown in the table for un-

locked (or locked) conditions, a prob-

lem exists in the door lid lock. Replace

the door lid lock.

5. If the Manual: Door Lid Switch or Manual:

Door Lid Lock in step 1 failed, then the

machine/motor control has failed:

Unplug washer or disconnect power.

Replace Door Lid Lock assembly.

Perform the Manual: Door Lid Switch

and Manual: Door Lid Lock in step 1 to

verify repair.

ACCESSING & REMOVING THE

ELECTRONIC ASSEMBLIES

There are two electronic assemblies; the ma-

chine/motor control assembly and the user

interface assembly. See Figures 3 and 4 on

page 6-16.

Accessing the Electronic Assemblies

1. Unplug washer or disconnect power.

2. Remove three screws from the rear of the

console assembly. Pull console towards

front of washer to hinge open and/or re-

move console.

Removing the Machine/Motor

Control Assembly

3. Remove all the wire connections to

the machine/motor control.

•

•

•

•

•

4. Remove the one screw holding the

machine/motor control assembly to

the console tray.

5. There are two plastic legs on the rear

of the machine/motor control assem-

bly that fit into the console tray. Lift the

front of the control assembly to pivot it

out from the console tray.

Removing the User Interface Assembly

3. Remove the wire connection to the

user interface assembly.

4. Remove the wash cycle selector knob

by firmly pulling on it.

5. The user interface assembly is held

to the console insert panel by three

screws and two locking tabs. After the

screws are removed, lift each of the

locking tabs to remove the back cover

of the user interface assembly.

6. Remove the wash cycle selector

switch from the user interface assem-

bly opening by lifting the locking tab

on the wash cycle selector switch and

turning the selector switch in a coun-

terclockwise direction.

7. Three locking tabs located at the bot-

tom of the console insert panel se-

cure the user interface assembly to

the console insert panel. Using a flat-

blade screwdriver, gently apply pres-

sure to the locking tabs to release the

user interface assembly.

Reinstalling the Electronic Assemblies

1. Refer to preceding removal sections and

replace in reverse order.

2. Plug in washer or reconnect power.

NOTE: When reconnecting wire connections,

route wires as shown in Figure 3, page 6-16.

Be sure to route wires beneath the retainer

clips on the machine/motor control, and en-

sure user interface assembly wire does not

get pinched between the console assembly

and the console tray when reassembling top.

NOTE: Ensure the console gasket is in place

when reinstalling the console.

6-16

RED

T

U

P

N

I

R

E

W

O

P

BLU-YEL-RD

RED BLK

FLASH CNTRL

WIDE

N

W

O

R

BE

U

L

B

T

E

K

C

A

J

Y

A

R

G

K

C

ALB

ABS

8565548

BLACK

D

E

R

D

R

O

C

R

E

W

O

P

K

C

A

L

B

T

I

H

W

-

DR T

L

V

-N

R

O

-

D

R

-

T

L

V

-

T

I

H

W

Valve Thermistor

P9P8P7P6

P10

P11

P12

Motor Rotor

Position Sensor

User Interface

Lid Lock

P5P13P4

Drain Pump Recirc Pump 3 Phase BPM Motor

120 VAC Power Cord

P1

P2

P3

120 VAC

Log Valve

Pin #1 Locations

Machine/Motor Control Connections

Figure 4

User Interface Assembly Locking Tab

Screws

Screw

Wire Harness Retainer

Machine/Motor

Control AssemblyMachine/Motor Control

Assembly Holding Screw

Console Gasket

Console Assembly

Retaining Clip Pressure Hose

Console Tray

Detergent Fabric Softener Fresh Bleach Cold Hot

Location Of Machine/Motor Control and User Interface Assemblies

Figure 3

7-1

WIRING DIAGRAM

1

3

1

3

4

6

7

9

1

3

1

3

1

3

1

3

4

6

7

9

1

3

1

3

0

1

2

1

1

3

Y

Y

R

R

V

W

V

W

V

W

V

W

1

3

1

2

3

4

C

B

A

7

6

5

4

3

R

B

2

1

R

B

R

B

R

B

R

B

R

B

R

B

8

7

6

5

4

U

B

3

2

U

B

U

B

U

B

U

B

U

B

U

B

1

U

B

7

6

5

4

3

2

1

R

O

T

O

M

R

O

T

O

R

N

O

I

T

I

S

O

P

R

O

S

N

E

S

)

S

P

R

(

1

2

3

4

5

6

7

8

R

E

S

U

E

C

A

F

R

E

T

N

I

s

D

E

L

•

h

c

t

i

w

S

y

r

a

t

o

R

•

s

e

h

c

t

i

w

S

y

e

K

•

r

e

z

z

u

B

•

7

6

5

4

3

2

1

T

E

K

C

A

J

Y

A

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G

6

P

L

O

R

T

N

O

C

R

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T

O

M

/

E

N

I

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M

5

P

4

P

3

1

P

7

P

3

P

2

P

1

P

0

1

P

1

1

P

2

1

PK

C

O

L

D

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(NOT USED)

S

P

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A

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0

2

1R

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B

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L

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A

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T

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H

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A

W

E

R

P

F F

O

S

C

I

R

B

AT

T

U

E

N

T

N

E

G

R

E

T

E

D

T

U

E

N

T

O

H

D

L

O

C

H

C

A

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L

B

H

S

E

R

F

T

U

E

N

T

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H

D

L

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C

H

C

A

E

L

B

L

L

I

F

H

S

E

R

F

T

N

E

G

R

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E

D

F C

I

R

B

A

R

E

N

E

T

F

O

S

H

S

A

W

E

R

P

L

L

A

N

O

T

O

N

S

L

E

D

O

M

L

C

A

V

0

21 E

V

L

A

V

G

O

T

S

I

S

E

R

L

I

O

C

E

V

L

AV E

C

N

A

840

–

0

97 Ω

1

LN

1

L

N

GG

K

B

B

A

BA

RR

R

R

N

I

A

R

D

P

M

U

P

1

5

.

0

14

–Ω

C

R

I

C

E

R

P

M

U

P

8

3

0

3–Ω

6

1

x

3 Ω

R

OT

O

M

M

P

B

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S

A

H

P

3

U

B

Y R

N

N

O

C

H

S

A

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FE

D

I

W

T

R

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P

M

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CE

V

L

A

V

R

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T

S

I

M

R

E

H

TS

S

V

C

D

V

5

1

A

B

C

MOTOR THERMISTOR

THERMISTOR

600 - 21.2K Ω

C

D

V

5

1

R

E

Z

Z

U

B

K

L

C

T

U

O

A

T

A

D

E

B

O

R

T

S

S

S

V

N

I

A

T

A

D

C

D

V

5

LW

S

K

C

O

W

S

D

I

L

W

S

E

M

O

H

LR

O

T

O

M

K

C

O

LR

O

T

O

M

K

C

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S

S

V

LK

C

O

D

I

L

E

M

O

H

R

O

T

O

M

C

D

V

2

1

C

A

V

0

2

1

D

R

O

C

R

E

W

O

P

K

B

9

P

1

2

3

R

E

T

A

E

H

R

O

T

S

I

M

R

E

HT

8

P

1

2

3

4

5

T

R

O

T

S

I

M

R

E

H

T

K

B

K

B

3

1

N

K

B

N

K

B

9

P

O

T

E

V

L

A

V

G

O

L

O

T

1

2

3

1

2

3

1

2

3

1

2

3

W

W

k

5

.

0

2

–

k

9

.2 Ω

7-2

— NOTES —

7-3

— NOTES —

7-4

— NOTES —

IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

FOR LITERATURE ORDERS:

PHONE: 1-800-851-4605

FOR TECHNICAL INFORMATION AND SERVICE POINTERS:

www.servicematters.com

IN CANADA:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED IN-HOME SERVICE PROFESSIONAL

FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR KITCHENAID PRODUCTS: 1-800-422-1230

FOR ROPER PRODUCTS: 1-800-447-6737

PRODUCT SPECIFICATIONS

AND

WARRANTY INFORMATION SOURCES