Samsung Galaxy J7 Duo Manual SM J720F UM SWA Oreo Eng Rev.1.0 180404
User Manual: Pdf Samsung Galaxy J7 Duo Manual Samsung Galaxy J7 Duo User Manual Guide |
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- Basics
- Read me first
- Device overheating situations and solutions
- Device layout and functions
- Battery
- SIM or USIM card (microSIM card)
- Memory card (microSD card)
- Turning the device on and off
- Initial setup
- Samsung account
- Transferring data from your previous device
- Understanding the screen
- Notification panel
- Entering text
- Apps and features
- Settings
- Appendix
2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
12 Battery
16 SIM or USIM card (microSIM card)
20 Memory card (microSD card)
22 Turning the device on and off
23 Initial setup
25 Samsung account
26 Transferring data from your previous
device
31 Understanding the screen
40 Notification panel
42 Entering text
Apps and features
45 Installing or uninstalling apps
47 Bixby
56 Phone
61 Contacts
65 Messages
67 Internet
69 Email
70 Camera
86 Gallery
90 Multi window
94 Samsung Pay mini
95 Samsung Members
96 Samsung Notes
97 Calendar
98 Samsung Health
102 Voice Recorder
103 My Files
103 Clock
105 Calculator
106 Radio
107 Game Launcher
110 Dual Messenger
111 SmartThings
115 Sharing content
116 Google apps
Table of Contents
3
Appendix
159 Troubleshooting
Settings
118 Introduction
118 Connections
119 Wi-Fi
121 Bluetooth
123 Data saver
123 Mobile Hotspot and Tethering
124 SIM card manager (dual SIM
models)
125 More connection settings
126 Sounds and vibration
127 Notifications
127 Display
128 Changing the screen mode or
adjusting the display colour
130 Screensaver
130 Wallpapers and themes
131 Advanced features
132 Device maintenance
135 Apps
136 Lock screen
137 Smart Lock
137 Biometrics and security
139 Face recognition
141 Fingerprint recognition
145 Samsung Pass
148 Secure Folder
153 Cloud and accounts
154 Backup and restore
154 Google
155 Accessibility
156 General management
157 Software update
158 User manual
158 About phone
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
Basics
5
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region, you can view the regulatory information on the device. To view
the information, launch the
Settings
app and tap
About phone
→
Legal information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
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7
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
8
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
9
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
10
Device layout
Earphone jack
Microphone
Back key
Front camera
Proximity sensor
Speaker
Power key
Multipurpose jack
Touchscreen
Flash
Volume key
Recents key
Home key (Fingerprint
recognition sensor)
Speaker
Rear camera (Dual)
Back cover
GPS antenna
Flash
Main antenna
Basics
11
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
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12
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
1
2
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13
3 Replace the back cover.
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
Basics
14
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
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15
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
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•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
SIM or USIM card (microSIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
•
Use only a microSIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
Basics
17
1 Remove the back cover and battery.
2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
►
Single SIM models: Place the SIM or USIM card on the SIM card slot.
►
Dual SIM models: Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the
secondary SIM or USIM card into SIM card slot 2 ( 2 ).
1
2
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre to remove
the memory card.
3 Replace the battery and back cover.
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18
Removing the SIM or USIM card
1 Remove the back cover and battery.
2 Pull out the SIM or USIM card.
►
Single SIM models:
►
Dual SIM models:
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19
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
Customising SIM or USIM cards
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
PREFERRED SIM CARD
.
Basics
20
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
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21
1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing downwards.
3 Replace the back cover.
Ensure that the back cover is closed tightly.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
UNMOUNT
.
1 Remove the back cover.
2 Pull out the memory card.
3 Replace the back cover.
Do not remove external storage, such as a memory card, while the device is
transferring or accessing information, or right after transferring data. Doing so can
cause data to be corrupted or lost or cause damage to the external storage or device.
Samsung is not responsible for losses, including loss of data, resulting from the
misuse of external storage devices.
Ensure that the back cover is closed tightly.
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22
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
Activating emergency mode
To activate emergency mode, press and hold the Power key, and then tap
Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
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23
Deactivating emergency mode
To deactivate emergency mode, tap
→
Turn off Emergency mode
. Alternatively, press and
hold the Power key, and then tap
Emergency mode
.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1 Turn on the device.
2 Select your preferred device language and select .
Select a language.
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24
3 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4 Read and agree to the terms and conditions, and tap
AGREE
.
5 Follow the on-screen instructions to proceed the initial setup.
6 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
No, thank you
.
7 Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
8 Select features you want to use and complete the initial setup.
The Home screen will appear.
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25
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
→
Accounts
→
Samsung account
→
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
CREATE ACCOUNT
.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2 Tap
Samsung account
→
SIGN IN
.
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26
3 Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
4 Read and agree to the terms and conditions and tap
AGREE
.
5 Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
.
2 Tap
Samsung account
→
→
Remove account
.
3 Tap
REMOVE
, enter your Samsung account password, and then tap
REMOVE ACCOUNT
.
Transferring data from your previous device
You can restore your data, such as images, contacts, messages, and apps from Samsung
Cloud or copy them from your previous device wirelessly (Wi-Fi Direct) via Smart Switch.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
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27
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings
app and tap
Cloud and accounts
→
Smart Switch
. If you do not have the app,
download it from
Galaxy Apps
or
Play Store
.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch Smart Switch.
If you do not have the app, download it from
Galaxy Apps
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Cloud and accounts
→
Smart Switch
.
3 Place the devices near each other.
4 On the previous device, tap
WIRELESS
→
SEND
→
CONNECT
.
5 On your device, tap
WIRELESS
→
RECEIVE
and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
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28
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Viewing imported data
You can view the imported data on the same app from your previous device.
If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the
Samsung Notes
app.
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29
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1 On your previous device, sign in to your Samsung account.
2 Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloud and
accounts
→
Samsung Cloud
, select your device under
BACKUP AND RESTORE
,
tap
Back up
, and then back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
→
Samsung Cloud
, select your device
under
BACKUP AND RESTORE
, and then tap
Back up
.
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30
Restoring data
1 On your new device, launch the
Settings
app and tap
Cloud and accounts
→
Samsung
Cloud
.
2 Select your previous device under
BACKUP AND RESTORE
and tap
Restore data
.
3 Tick the data types you want to restore and tap
RESTORE
.
Syncing data
You can sync data saved in your devices with Samsung Cloud and access it from other
devices.
1 On your new device, launch the
Settings
app and tap
Cloud and accounts
→
Samsung
Cloud
.
2 Tap
→
Settings
→
Sync settings
.
3 Tap the switches next to the items you want to sync with.
Checking data
You can check the saved items and used memory of your Samsung Cloud. Launch the
Settings
app and tap
Cloud and accounts
→
Samsung Cloud
.
•
You can immediately check your used memory and saved items, such as
GALLERY
,
SAMSUNG NOTES
, and
SAMSUNG CLOUD DRIVE
. Tap each card and enter the next
page. You can change the settings or check the saved data.
•
You can check the backup data in your Samsung account by using the
BACKUP AND
RESTORE
option. Select your device and tap
Restore data
.
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31
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
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Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
Basics
33
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
An app
Favourite apps
A folder
Screen indicators
Bixby Home indicator. View your
customised content.
Basics
34
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the
Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home
key or the Back key.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap
Home screen settings
→
Apps button
→
Show Apps button
→
APPLY
. The Apps button will be added at the
bottom of the Home screen.
Apps button
Basics
35
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
Basics
36
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the size of the grid to display more or fewer items on the
Home screen and more.
Basics
37
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
/ Preferred SIM or USIM card for calls (dual SIM models)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ / / LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
Basics
38
Icon Meaning
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or Home key to turn on the screen.
Locked screen
Basics
39
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you
can protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Face
: Register your face to unlock the screen. Refer to Face recognition for more
information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, and then tap the
Auto factory reset
switch to activate it.
Screen capture
Capture a screenshot while using the device.
Capturing a screenshot
Press and hold the Home key or Volume Down key and the Power key simultaneously. You
can view captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
Basics
40
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the notification settings.
Quick setting buttons
SIM and USIM card feature
preferences. Tap to access the
SIM card manager. (dual SIM
models)
Basics
41
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
42
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
•
When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the language, keyboard type, and keyboard settings and then tap
START
.
•
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Enter a space.
View more keyboard functions.
Additional keyboard functions.
Changing the input language
Tap
→
Languages and types
→
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard layout
Tap
→
Languages and types
, select a language, and then select a keyboard layout to use.
On
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
43
Additional keyboard functions
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Attach stickers.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Add an item from the clipboard.
•
→
: Change the keyboard for one-handed operation.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Basics
44
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag or to select the desired text.
2 Tap
More
→
Dictionary
on the options list.
If a dictionary is not preinstalled on the device, tap
Move to Manage dictionaries
→
next to a dictionary to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web
to use the word as a search term.
45
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
46
Managing apps
Uninstalling apps and using app sleep mode
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
47
Bixby
Introduction
Bixby is a new interface that can communicate with you and it provides services that help you
to use your smartphone more conveniently.
•
Bixby Home: You can view recommended services and information that Bixby provides
by analysing your usage patterns and your routine.
•
Reminder
: You can create reminders to schedule to-do items or to view content later.
•
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
•
To use the Bixby feature, you must register and sign in to your Samsung account.
•
Available Bixby services may differ depending on the region or service provider.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.
1 Swipe to the right on the Home screen.
2 Check the Bixby intro page and tap
NEXT
.
3 Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4 Tap
DONE
to finish registering your Samsung account.
5 Read and agree to the terms and conditions and tap
→
NEXT
.
Apps and features
48
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
Opening Bixby Home
1 Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2 Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3 To close Bixby Home, swipe to the left on the screen.
Apps and features
49
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can set alarms, check
your daily activity, and view your friends’ feeds.
Bixby cards
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Apps and features
50
Viewing Bixby cards
The cards that are most useful to you will be shown on the top based on the time and
location. You can view more cards by setting more apps to show as Bixby cards.
On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
•
At night, Bixby Home will display your alarm for the following morning.
•
If you have added reminders, the most recent reminder will appear on the Bixby Home
screen.
•
View the most recent event created in your planner. Tap a card to view its details.
•
Check today’s weather for your current area in real time and view your location
information.
•
Preview the photos and videos you have taken today.
•
View updated news.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card, tap
→
Unpin
.
•
To hide a card from the list, tap
→
Hide for now
.
•
To stop displaying a card on the list, tap
→
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Settings
→
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
→
Settings
→
Cards
and then download an app.
Apps and features
51
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must register and sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from Bixby Home.
1 Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2 Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
Add the app icon
to the Home
screen.
Apps and features
52
3 Make sure the
Add Reminder on Home screen
option is ticked and tap
START
.
If you add the
Reminder
app icon ( ) to the Home screen, you can launch the
Reminder
app from the Home screen.
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
Creating reminders via the Reminder app
For example, create a reminder to alert you to ‘take your medicine at 9 AM’.
1 Launch the
Reminder
app.
2 Tap
Write a reminder
and enter ‘Take medicine’.
3 Tap
Set conditions
→
Date and time
and set the time to ‘9 AM’.
When you tap
VIEW MORE
, you can add details, such as images or frequency.
4 Tap
SAVE
to save the reminder.
Apps and features
53
Creating reminders from Bixby Home
On the Bixby Home screen, tap
UPCOMING REMINDERS
on the Reminder card. Enter
information, set the time or the location condition, and then save the reminder.
Creating reminders while browsing the Internet
While browsing the Internet, you can create reminders to view the content later.
1 While browsing the Internet, tap
→
Share
.
2 Tap
Reminder
.
The webpage address will be saved as a reminder automatically.
To set the data, time, or location manually, tap .
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Apps and features
54
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1 Select a reminder to edit and tap
EDIT
. Alternatively, swipe right on a reminder and tap
Edit
.
2 Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Checklist
Repeat interval
Reminder information
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. When a notification pop-up
window appears, tap
COMPLETE
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
→
EDIT
.
2 Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Apps and features
55
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Customising Bixby settings
On the Bixby Home screen, tap
→
Settings
.
•
Samsung account
: View your Samsung account information.
•
HOME CARDS
–
Cards
: Select apps to show as cards on the Bixby Home screen.
•
GENERAL
–
Auto-update Bixby
: Set the device to update Bixby software automatically when
connected to a mobile network.
You can incur additional charges when using this feature.
–
Notifications
: Set to receive notifications about Bixby Home cards, marketing
information, and more.
–
Privacy
: Set to use Bixby’s interactive and customised services to enhance your
experience. You can also delete Bixby interaction data.
–
About Bixby
: View the Bixby version and legal information.
Apps and features
56
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the
Phone
app and enter a phone number.
If the keypad does not appear on the screen, tap to open the keypad.
2 Tap to make a voice call, or tap to make a video call.
For dual SIM models, tap or to make a voice call.
Create a new contact.
Preview the phone number.
Hide the keypad.
Delete a preceding character.
Access additional options.
Add the number to an existing
contact.
Apps and features
57
Making calls from call logs or contacts list
Tap
RECENTS
or
CONTACTS
, and then swipe to the right on a contact or a phone number to
make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
, and then tap
the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
→
Speed dial numbers
, select a speed dial number, and
then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
For dual SIM models, enter the country code, area code, and phone number, and then tap
or .
Apps and features
58
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
You can send a text message or a sticker to reject a call. If
Add reminder
is selected, a
reminder will be saved to alert you of the rejected call one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
RECENTS
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap , select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter phone number
, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
59
Options during calls
•
If the area around the rear camera is covered, unwanted noises may incur during
a call. Remove accessories, such as a screen protector or stickers, around the rear
camera area.
•
The available options may vary depending on the region or service provider.
During a voice call
The following actions are available:
•
: Access additional options.
•
Record
: Record a call conversation.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Extra volume
: Increase the volume.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Apps and features
60
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the
Phone
app.
2 Enter the number.
If the keypad does not appear on the screen, tap to open the keypad.
3 Tap
CREATE CONTACT
to create a new contact, or tap
UPDATE EXISTING
to add the
number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the
Phone
app and tap
RECENTS
.
2 Tap a caller’s image, or tap a phone number
→
Details
.
3 Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Apps and features
61
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app, tap , and then select a storage location.
2 Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Scan contact information from a
business card.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap
SAVE
.
Apps and features
62
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
IMPORT
.
2 Select a storage location to import contacts from.
3 Tick VCF files or contacts to import and tap
DONE
.
4 Select a storage location to save contacts to and tap
IMPORT
.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, and select the account
to sync with.
2 Tap
Sync account
and tap the
Sync Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Apps and features
63
Tap the contact’s image, or tap the contact’s name
→
Details
. Then take one of the following
actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share
.
2 Select contacts and tap
SHARE
.
3 Select a sharing method.
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1 Launch the
Contacts
app and select your profile.
2 Tap
EDIT
, edit your profile, and tap
SAVE
.
3 Tap
→
Profile sharing
, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To change the scope of contacts to share your profile with, tap
Share with
, select an item
to share, and then select an option.
Apps and features
64
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
Groups
→
CREATE
.
2 Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3 Tap
Add member
, select contacts to add to the group, and then tap
DONE
.
4 Tap
SAVE
.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
app, tap
Groups
, select a group, and then tap
→
Send message
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
MERGE
.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete
.
2 Select contacts and tap
DELETE
.
To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name
→
Details
. Then tap
→
Delete
.
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65
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the
Messages
app and tap .
2 Add recipients and tap
START
.
3 Enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Access additional options.
Enter a message.
Make a call to the recipient.
Enter stickers.
Attach files.
Edit recipients.
Send the message.
4 Tap to send the message.
For dual SIM models, tap or to send the message.
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66
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the
Messages
app and tap
CONVERSATIONS
.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap . For dual
SIM models, tap or .
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1 Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2 Tap
INBOX
and select a contact. Or, tap
CONTACTS
, select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter number
, enter a phone number, and then tap .
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2 Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Notification
reminder
, and then tap the switch to activate it. Then, tap the
Messages
switch to activate it.
Apps and features
67
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Open the
Samsung
folder and launch the
Internet
app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Quick menu
Open the homepage.
Move between pages. Open the browser's tab
manager.
Access additional options.
Refresh the current webpage.
View your bookmarks, saved
webpages, and recent browsing
history.
Apps and features
68
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint.
Activating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
TURN ON SECRET MODE
. If you are
using this feature for the first time, set whether to use a password or biometric for secret
mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy
→
Secret mode security
→
Change password
. To set your
registered fingerprint as the lock method along with the password, tap the
Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about using your
fingerprints.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
Tabs
→
TURN OFF SECRET MODE
.
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69
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1 Open the
Samsung
folder and launch the
Email
app.
2 Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3 Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1 Tap to compose an email.
2 Add recipients and enter an email text.
3 Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
Apps and features
70
Camera
Introduction
Take photos and record videos using various modes and settings. When you use the Live
focus feature, you can take an out-of-focus photo with the focus on the subject.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
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71
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
Press the Home key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Using swipe gestures
Quickly control the preview screen by swiping in different directions. You can change the
shooting mode, switch between cameras, or apply various filters or effects.
Front camera/Rear camera Shooting modes/Filters and
effects
Apps and features
72
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
Camera settings
Switch between the
front and rear
cameras.
Options for current
shooting mode
Record a video.
Take a photo.
Recognise products
and search for
information online.
Preview thumbnail
Live focus
Stickers list
Current mode
•
You can add another camera button on the preview screen. Drag to the location
you want on the screen. This feature is available only in
Auto
and
Selfie
modes.
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
Apps and features
73
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
Zooming in and out
Use various methods to zoom in or out.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
Control the zoom with one finger. Drag on the zoom bar towards or .
Zooming features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Auto
and
Pro
modes.
Apps and features
74
LIVE FOCUS
The dual camera allows you to take shallow focus photos where the background is blurred
and the subject stands out clearly.
Taking portraits that stand out using the Live focus feature
Adjust the background blur level on the preview screen and take a photo that highlights the
subject.
•
This feature is available only in
Auto
mode.
•
Use this feature in a place that has sufficient light.
1 On the preview screen, tap
LIVE FOCUS
.
2 Drag the background blur adjustment bar to the left or right to adjust the blur level.
3 Tap to take a photo.
Background blur adjustment bar
The background blur may not be applied properly in the following conditions:
•
The device or the subject is moving.
•
The subject is thin or transparent.
•
The subject has a similar colour or pattern to the background.
•
The subject or background is plain.
Apps and features
75
Editing the Live Focus photos
You can also edit the background blur level and change the focus of a photo taken with the
Live focus feature. When the background lighting appears in blurred points, you can change
the shape of the background blur. Select a shape, such as a heart, star, or flower, to decorate
the photo and make it look different.
Adjusting the background blur level
Changing the shape of the background blur
Apps and features
76
1 Select a photo taken with the Live focus feature and tap
ADJUST BACKGROUND BLUR
.
2 To adjust the background blur level, drag the background blur adjustment bar to the left
or right.
To change the focus, tap where you want to focus.
To change the background blur shape, drag the effect list to the left or right and select
an effect you want. The effect list will appear only when the photo has blur shape in the
background.
Adjust the
background blur
level.
Change the
background blur
shape.
3 Tap to save the photo.
Apps and features
77
More fun with live stickers
Capture photos and videos with various live stickers. As you move your face, stickers will track
with your movements.
1 On the preview screen, tap
STICKERS
.
2 Tap and select a sticker.
3 Tap to take a photo.
Applying stickers randomly
You can apply stickers randomly, instead of selecting one from the stickers list.
Tap
Random
repeatedly until the sticker you want appears.
Apps and features
78
Using shooting modes
On the preview screen, swipe to the right to open the shooting modes list.
Select a shooting mode you want.
You can add shortcuts to frequently used shooting modes on the Home screen. On
the shooting modes list, tap
→
Add shortcut on home screen
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
Auto
.
Pro mode
Capture photos and videos while manually adjusting various shooting options, such as
exposure value and ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo or tap to record a video.
Available options
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
Apps and features
79
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1 On the shooting modes list, tap
Panorama
.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
Continuous shot
.
Tap and hold to take several photos continuously.
Apps and features
80
HDR (Rich tone) mode
Use HDR mode to capture photos and videos with rich colours and reproduce details even in
bright and dark areas.
On the shooting modes list, tap
HDR (Rich tone)
and select an option.
Without effect With effect
This feature may not be available depending on the region or service provider.
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap
Night
.
This feature may not be available depending on the region or service provider.
Sports mode
Take a photo of fast-moving subjects.
On the shooting modes list, tap
Sports
.
Apps and features
81
Sound & shot mode
Take a photo with sound. The device identifies the photos with in
Gallery
.
On the shooting modes list, tap
Sound & shot
.
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Selfie
.
3 Face the front camera lens.
4 When the device detects your face, show your palm to the front camera. After
recognising your palm, a countdown timer will appear. When the time is up, the device
will take a photo.
To set the camera to take a photo by tapping the screen, tap
→
Shooting
methods
, and then tap the
Tap screen
switch to activate it.
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
Selfie
mode.
1 On the preview screen, tap .
2 Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin Tone
: Make your skin appear brighter and clearer.
•
Slim Face
: Adjust the face shape and make your face appear slimmer.
•
Large Eyes
: Make your eyes appear bigger.
Apps and features
82
Using the Selfie focus feature
The Selfie focus feature allows you to get an out-of-focus photo with the focus on the subject.
•
This feature is available only in
Selfie
mode.
•
Use this feature in a place that has sufficient light.
1 On the preview screen, tap
SELFIE FOCUS
.
2 Tap to take a photo.
The Selfie focus feature may not be applied properly in the following conditions:
•
The device or the subject is moving.
•
The subject is thin or transparent.
•
The subject has a similar colour or pattern to the background.
•
The subject or background is plain.
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 On the shooting modes list, tap
Wide selfie
.
3 Face the front camera lens.
4 When the device detects your face, show your palm to the front camera. After
recognising your palm, a countdown timer will appear. When the time is up, the device
will take a photo.
To set the camera to take a photo by tapping the screen, tap
→
Shooting
methods
, and then tap the
Tap screen
switch to activate it.
Apps and features
83
5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode, which camera is
being used, region, or service provider.
•
: Turn on and off the full preview screen.
•
: Activate or deactivate the flash.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
•
: Set the device to record sound before or after taking a photo.
Apps and features
84
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Shooting methods
: Select shooting options to use.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
Apps and features
85
COMMON
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Review pictures
: Set the device to show photos after capturing them.
•
Quick launch
: Set the device to launch the camera by pressing the Home key twice
quickly.
This feature may not be available depending on the region or service provider.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Floating Camera button
: Add a camera button that you can place anywhere on the
screen. This feature is available only in
Auto
and
Selfie
modes.
•
Volume key function
: Set the device to use the Volume key to control the shutter or
zoom in or out.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
This feature may not be available depending on the region or service provider.
Apps and features
86
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
The screen may appear differently depending on the region or service provider.
Viewing images and videos
Viewing images
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select an image.
Access additional options.
Apply a filter or effect.
Add a sticker.
Recognise products in the image
and search for information
online.
Delete the image.
Share the image with others.
Draw on the image.
Modify the image.
Add the image to favourites.
Apps and features
87
Editing the Live focus photos
You can edit the background blur level and change the focus of a photo taken with the Live
focus feature. When the background lighting appears in blurred points, you can change the
shape of the background blur. Select a shape, such as a heart, star, or flower, to decorate the
photo and make it look different.
Launch the
Gallery
app, select a photo taken with the Live focus feature, tap
ADJUST
BACKGROUND BLUR
to edit the blur level.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as location, type,
and more.
To search for images by entering keywords, tap the search field.
Viewing videos
1 Launch the
Gallery
app and tap
PICTURES
.
2 Select a video to play. Video files show the icon on the preview thumbnail.
Lock the playback
screen.
Switch to the
pop-up video player.
Rewind or
fast-forward by
dragging the bar.
Skip to the previous
video. Tap and hold
to rewind.
Capture the current
screen. Skip to the next
video. Tap and hold
to fast-forward.
Access additional
options.
Change screen ratio.
Pause and resume
playback.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
88
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
1 Launch the
Gallery
app and tap
STORIES
.
2 Tap
→
Create story
.
3 Tick images or videos to include in the story and tap
DONE
.
4 Enter a title for the story and tap
CREATE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
→
Remove from story
.
Deleting stories
1 Launch the
Gallery
app and tap
STORIES
.
2 Tap and hold a story to delete, and tap
DELETE
.
Apps and features
89
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap
DELETE
.
Apps and features
90
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Apps and features
91
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3 In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
APP LIST
and select an app.
Apps and features
92
Using additional options
Tap the bar between the app windows to access additional options.
Switch the selected
window to a pop-up
view.
Close the app.
Add this app pair to the
Home screen.
Switch locations
between app windows.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Apps and features
93
Minimising the split screen view
Press the Home button to minimise the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimised split screen view.
To close the minimised split screen view, tap .
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
Apps and features
94
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe upwards or downwards, tap and hold an app window, and then drag it to
Drop
here for pop-up view
.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Samsung Pay mini
Register frequently used mobile wallets and UPI (Unified Payments Interface) bank accounts
to Samsung Pay mini, a mobile payment service, to make payments quickly and securely.
Open the
Samsung
folder and launch the
Samsung Pay mini
app.
•
To make payments with Samsung Pay Mini, the device may be required a
connection to a Wi-Fi or mobile network.
•
This feature may not be available depending on the region or service provider.
Apps and features
95
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also view the latest Galaxy news
and tips.
Samsung Members
can help you solve any problems you might encounter while
using your device.
Additional options
Send feedback.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
To submit your feedback or post your comments, you must register and sign in to
your Samsung account. Refer to Samsung account for more information.
Apps and features
96
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen. You
can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app and tap
ALL
→
.
2 Select an input method from the toolbar at the top of the screen and compose a note.
Tap
→
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
→
Voice
to record a voice recording and insert it into the note. Voice recording
will start immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert an image or a voice
recording.
3 When you are finished composing the note, tap
SAVE
.
Deleting notes
1 Launch the
Samsung Notes
app, tap
ALL
or
COLLECTIONS
, and then select a category.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap .
Apps and features
97
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2 Enter event details.
Select a calendar to use or sync
with.
Attach a map showing the
location of the event.
Enter the location of the event.
Add a note.
Enter a title.
Set a start and end date for the
event.
Add more details.
Set an alarm.
Change the event's colour.
Add a sticker.
3 Tap
SAVE
to save the event.
Apps and features
98
Creating tasks
1 Launch the
Calendar
app and tap
VIEW
→
Tasks
.
2 Tap and enter task details.
3 Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
1 Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
, select the account to
sync with.
2 Tap
Sync account
and tap the
Sync Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
Manage calendars
→
Add account
. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness.
Starting Samsung Health
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the setup.
1 Open the
Samsung
folder and launch the
Samsung Health
app.
2 Follow the on-screen instructions to complete the setup.
Apps and features
99
Using Samsung Health
You can view the key information from Samsung Health menus and trackers to monitor your
wellness and fitness. You can also compare your step count records with other Samsung
Health users, compete with your friends, and view health tips.
Open the
Samsung
folder and launch the
Samsung Health
app.
Some features may not be available depending on the region.
View and manage trackers.
View health tips.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
Set your daily goals and track
your progress.
Monitor your health and fitness.
View guide messages or
notifications from Samsung
Health.
To add items to the Samsung Health screen, tap
→
Manage items
, and then select items.
•
GOALS
: Set your daily fitness goals and view your progress.
•
PROGRAMS
: Use customisable exercise programmes.
•
GENERAL TRACKERS
: Monitor your activities, food intake, and body measurements.
•
EXERCISE TRACKERS
: Add trackers of various exercises and monitor your activities.
Apps and features
100
TOGETHER
Together allows you to set up step count goals and compete with your friends. You can invite
friends to walk together, set target step counts, compete in challenges, and view your ranking
on the
Steps leaderboard
.
On the Samsung Health screen, tap
TOGETHER
.
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health screen, tap the steps tracker.
Target
Current step total
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
Apps and features
101
Additional information
•
Samsung Health is intended for fitness and wellness purposes only and is not intended
for use in the diagnosis of disease or other conditions, or in the cure, mitigation,
treatment, or prevention of disease.
•
The available functions, features and addable applications for Samsung Health may vary
from country to country due to different local laws and regulations. You should check the
features and applications available in your specific region before use.
•
Samsung Health applications and its service can be changed or discontinued without
prior notice.
•
The purpose for data collection is limited to providing the service that you have
requested, including providing additional information to enhance your wellness, sync
data, data analysis and statistics or to develop and provide better services. (But if you sign
in to your Samsung account from Samsung Health, your data may be saved on the server
for data backup purposes.) Personal information may be stored until the completion of
such purposes. You can delete personal data stored by Samsung Health by using the
Reset data option in the Settings menu. To delete any data you have shared with social
networks or transferred to storage devices, you must delete them separately.
•
You may share and/or sync your data with additional Samsung services or compatible
third party services that you select, as well as with any of your other connected devices.
Access to Samsung Health information by such additional services or third party devices
will only be permitted with your express approval.
•
You assume full responsibility for the inappropriate use of data shared on social networks
or transmitted to others. Use caution when sharing your personal data with others.
•
If the device is connected to measuring devices, verify the communication protocol to
confirm proper operation. If you use a wireless connection, such as Bluetooth, the device
may be affected by electronic interference from other devices. Avoid using the device
near other devices that transmit radio waves.
•
Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before
using it.
Apps and features
102
Voice Recorder
Use this app to record or play voice memos.
1 Open the
Samsung
folder and launch the
Voice Recorder
app.
2 Tap to start recording. Speak into the microphone.
Tap to pause recording.
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
Start recording.
3 Tap to finish recording.
4 Enter a file name and tap
SAVE
.
Apps and features
103
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Open the
Samsung
folder and launch the
My Files
app.
View files that are stored in each storage.
To free up the device’s storage, tap
→
Get more space
.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Apps and features
104
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap
ADD
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1 Launch the
Clock
app and tap
STOPWATCH
.
2 Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3 Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
Apps and features
105
TIMER
1 Launch the
Clock
app and tap
TIMER
.
2 Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3 Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
Rotate the device to landscape orientation to display the scientific calculator. If
Auto-rotate
is
disabled, tap to display the scientific calculator.
To see the calculation history, tap
HISTORY
. To close the calculation history panel, tap
KEYPAD
.
To clear the history, tap
HISTORY
→
CLEAR HISTORY
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
106
Radio
Listening to the FM radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Tap to turn on the FM radio. Select the radio station you want from the stations list.
View the list of favourites
stations.
Scan and save available stations
automatically.
Enter radio station frequency
manually.
Fine-tune the frequency.
Record a song from the FM radio.
View the list of available stations.
Access additional options.
Add the current radio station to
the favourites list.
Search for an available radio
station.
Turn the FM radio on or off.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap
→
Play through speaker
.
Apps and features
107
Scanning radio stations
Launch the
Radio
app.
Tap
SCAN
, and then select a scan option. The FM radio scans and saves available stations
automatically.
Select the radio station you want from the stations list.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Apps
into one
place for easy access. You can set the device to game mode to play games more easily.
Access additional options.
Search for games.
View your gameplay
information.
Downloaded apps.
Open games with or without
sound.
Turn on or off the Game Tools
icon.
Change the performance mode.
The screen may appear differently depending on the region or service provider.
Apps and features
108
Using Game Launcher
1 Launch the
Settings
app, tap
Advanced features
→
Games
, and then tap the
Game
Launcher
switch to activate it.
Game Launcher
will be added to the Home screen and the Apps screen.
When you deactivate the feature,
Game Launcher
will be removed from the Home
screen and the Apps screen.
2 Launch the
Game Launcher
app.
3 Tap a game from the games list.
Games downloaded from
Play Store
and
Galaxy Apps
will be automatically shown
on the game launcher screen. If you cannot see your games, tap
→
Add a game
.
Removing a game from Game Launcher
Tap and hold a game and tap
Remove
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
Normal performance
, and then tap the button
repeatedly to select the mode you want.
•
Normal performance
: Power saving mode or high performance mode is not used.
•
Save power
: This decreases the battery power consumption but it will reduce the system
performance.
Battery power efficiency may vary by game.
Apps and features
109
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens. Launch
the
Settings
app, tap
Advanced features
→
Games
and then tap the
Game Tools
switch to
activate it.
While playing a game, tap to display the game tools.
To move the icon, tap and drag it to a new location.
To hide the icon from the current game screen, tap and hold and drag it to
Hide
at the top
of the screen.
To show the icon on the game screen again, open the notification panel and tap the Game
Tools notification.
Record your game session.
Access the Game Tools settings.
Lock the Recents key.
Lock the Back key.
Mute notification sounds and
display notifications only for
incoming calls and emergency
alerts.
Access the Game Launcher
screen.
Lock the touchscreen.
Capture screenshots.
Blocking notifications during games
Tap and tap the
No alerts during game
switch to mute notification sounds and display
only notifications for incoming calls and emergency alerts, so that you can enjoy your games
without being disturbed. If you receive an incoming call, a small notification will appear at the
top of the screen.
Apps and features
110
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 Launch the
Settings
app and tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with . When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Uninstalling a second app
1 Launch the
Settings
app and tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to disable and tap
DISABLE
or
UNINSTALL
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Apps and features
111
SmartThings
Introduction
Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and
quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)
products with your smartphone.
•
Connecting with nearby devices: Quickly search for nearby devices, such as Bluetooth
headsets or wearable devices, and connect with them.
•
Registering and controlling home appliances, TVs, and IoT products: Register smart
refrigerators, washers, robot vacuums, TVs, AVs, and Internet of Things (IoT) products on
your smartphone, and view their status or control them from your smartphone’s screen.
You can group devices by location and set multiple devices to operate automatically at
preset times.
•
Your smartphone and other devices must be connected to a Wi-Fi or mobile
network.
•
The devices you can connect using SmartThings may vary depending on the
region or service provider. To see the list of connectable devices, open the
Samsung
folder, launch the
SmartThings
app, and then tap
SUPPORTED
DEVICES
.
•
Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Apps and features
112
Open the
Samsung
folder and launch the
SmartThings
app. The dashboard will appear.
Access additional options.
Supported devices
Manage automations.
SmartThings tips
User stories
Dashboard Manage locations and devices.
Search for and register nearby
devices.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1 Open the
Samsung
folder and launch the
SmartThings
app.
2 Follow the pop-up window’s instructions to turn on the Wi-Fi and Bluetooth auto on
feature.
When you launch the
SmartThings
app, the Wi-Fi and Bluetooth features will be
automatically activated.
3 On the dashboard, tap
Add device
.
The device will automatically search for nearby devices.
4 Select a device from the list and connect to it by following the on-screen instructions.
Once the connection is made, you can use the device or share the content.
Apps and features
113
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add automations to control the devices easily
and conveniently.
Registering devices
1 Open the
Samsung
folder and launch the
SmartThings
app.
2 On the dashboard, tap
Add device
.
3 Select a device from the list.
To manually register devices, tap under
ADD DEVICE MANUALLY
and select a device
type or tap
Search
to enter the device name or device’s model name.
4 Follow the on-screen instructions to register devices.
Viewing and controlling registered devices
You can view and control your registered devices. For example, you can check whether your
TV is on or what is in your fridge.
1 Open the
Samsung
folder and launch the
SmartThings
app.
2 Tap
Devices
.
The list of registered devices will appear.
3 View the status of devices on the list.
To control the devices, select a device. The device controller supplied with the selected
device will be downloaded and then you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Open the
Samsung
folder, launch the
SmartThings
app, and then tap
Devices
.
Apps and features
114
Adding locations
1 Tap
ALL DEVICES
→
Add location
.
2 Enter the location name.
To set a location, tap
Geolocation
to select a location on the map and tap
DONE
.
3 Tap
SAVE
.
Your location will be added.
Adding devices to a location
Select a location, tap
ADD DEVICE
, select a device from the
AVAILABLE DEVICES
list, and
then follow the on-screen instructions to register devices.
The devices will be added to the location.
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time with a
single tap of a button or with a voice command.
Select a location, tap
→
Add scene
, and set scene options. You can set the scene name,
icon, and devices.
Adding automations
You can also set an automation to perform actions automatically depending on the preset
time or the status of devices.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1 Open the
Samsung
folder and launch the
SmartThings
app and tap
Automations
→
ADD AUTOMATION
.
2 Tap
When do you want to use this automation?
and set the conditions.
3 Tap
What do you want this automation to do?
and set devices and actions to perform.
To receive a notification when an automation runs, tap
Notify me
, enter the message,
and then tap
DONE
.
Apps and features
115
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional features
•
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified.
•
Share to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a screen mirroring-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Apps and features
116
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
Apps and features
117
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
118
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap
Search
or .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Phone visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Make sure the device is turned off during takeoff and landing. After takeoff, you
can use the device in flight mode if allowed by aircraft personnel.
Settings
119
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
Mobile networks
: Configure your mobile network settings.
•
SIM card manager
: Activate your SIM or USIM cards and customise the SIM card settings.
Refer to SIM card manager (dual SIM models) for more information.
•
Location
: Change settings for location information permissions.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
FORGET
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
120
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2 Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1 On the Settings screen, tap
Connections
→
Wi-Fi
.
2 Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3 Tap the device name to disconnect the devices.
Settings
121
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
122
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap
Unpair
.
Settings
123
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
124
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
SAVE
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
Confirm SIM card for calls
: Set the device to display the SIM or USIM card selection pop-
up window when returning a call or calling from a message. The pop-up window will
appear only if the SIM or USIM card used for the previous call or message is different from
your preferred SIM or USIM card.
•
Smart dual SIM
: Set the device to allow incoming calls from the other SIM or USIM card
during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Settings
125
More connection settings
Customise settings to control other features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Add service
.
2 Search for a printer plug-in in
Play Store
.
3 Select a printer plug-in and install it.
Settings
126
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Ringtone
: Change the ringtones for calls or notifications.
•
Vibration pattern
: Select a vibration pattern.
•
Notification sounds
: Change the notification sound settings.
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
Settings
127
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Dialling keypad tones
: Set the device to sound when you tap the buttons on the keypad.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
•
Separate app sound
: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To display icon badges, tap the
App icon badges
switch to activate it. To customise the
settings, tap
App icon badges
.
To customise notification settings, tap
ADVANCED
and select an app.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
•
Font and screen zoom
: Change the screen zoom setting or font size and style.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast. Refer
to Changing the screen mode or adjusting the display colour for more information.
Settings
128
•
Home screen
: Change the size of the grid to display more or fewer items on the Home
screen and more.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
•
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
•
Status bar
: Customise the settings for displaying notifications or indicators on the status
bar.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Screensaver
: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
Changing the screen mode or adjusting the display colour
Select a screen mode suitable for viewing movies or images, or adjust the display colour to
your preference. If you select the
Adaptive display
mode, you can adjust the display colour
balance by colour value.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Adaptive display
: This optimises the colour range, saturation, and sharpness of your
display. You can also adjust the display colour balance by colour value.
•
AMOLED cinema
: This is suitable for watching videos.
•
AMOLED photo
: This is suitable for viewing images.
•
Basic
: This is set as default and is suitable for general use.
•
You can adjust the display colour only in
Adaptive display
mode.
•
Adaptive display
mode may not be compatible with third-party apps.
•
You cannot change the screen mode while applying the blue light filter.
Settings
129
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
When you drag the colour adjustment bar towards
Cool
, the blue colour tone will increase.
When you drag the bar towards
Warm
, the red colour tone will increase.
1 On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
.
2 Adjust the colour adjustment bar under
Full screen colour balance
.
The colour balance of the screen will be optimised.
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the
Red
,
Green
, or
Blue
value individually.
1 On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
.
2 Tick
Advanced options
.
3 Adjust the
Red
,
Green
, or
Blue
colour bar to your preference.
The screen tone screen will be adjusted.
Settings
130
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
1 On the Settings screen, tap
Display
→
Screensaver
and tap the switch to activate it.
2 Select an option.
If you select
Photo Frame
, a slideshow with selected images will start. If you select
Photo
Table
, selected images will appear as small cards and overlap.
3 Tap to select albums for displaying images.
4 When you are finished, tap the Back button.
To preview the selected option, tap
PREVIEW
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Wallpapers and themes
Change the wallpaper settings for the Home screen and the locked screen or apply various
themes to the device.
On the Settings screen, tap
Wallpapers and themes
.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme.
•
Icons
: Change the icon style.
Settings
131
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
Games
: Activate the Game Launcher. Refer to Game Launcher for more information.
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
This feature may not be available depending on the region or service provider.
•
Quick launch Camera
: Set the device to launch the camera by pressing the Power key
twice quickly.
This feature may not be available depending on the region or service provider.
•
Multi window
: Select a Multi window launch method.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Panic mode
or
Send SOS messages
: Set the device to send help messages by pressing
the Power key three times.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
132
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimise the device with a
tap of your finger.
Battery
Storage
Memory
Ultra data saving
Device security
The device maintenance screen may appear differently depending on the region or
service provider.
Using the quick optimisation feature
On the Settings screen, tap
Device maintenance
→
FIX NOW
or
OPTIMISE NOW
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
133
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device maintenance
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power saving mode
•
MID
: Activate power saving mode to extend the battery’s usage time.
•
MAX
: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap
SAVE
POWER
. Also, tap
→
Advanced settings
and set the
App power monitor
options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device maintenance
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Settings
134
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
USER DATA
. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Memory
On the Settings screen, tap
Device maintenance
→
Memory
.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap
CLEAN NOW
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device maintenance
→
Device security
→
SCAN PHONE
.
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from using the
mobile data connection. You can also use the data compression feature to compress Internet
data, such as images, videos, and webpages, accessed via the mobile network.
•
This feature may not be available depending on the region or service provider.
•
Some webpages or content may not be available when this feature is activated,
depending on the service provider or the mobile network conditions.
Settings
135
On the Settings screen, tap
Device maintenance
→
Ultra data saving
, and then tap the
switch to activate it.
View the amount of data used
and saved for the set monitoring
period.
Select apps that are allowed to
use the mobile data connection
in the background.
Activate the Opera Max data
compression feature to
compress Internet data when
using the mobile network.
You can change the data usage monitoring period. On the Settings screen, tap
Connections
→
Data usage
→
Billing cycle and data warning
→
Start billing cycle
on
, and then change the start date of the cycle.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Settings
136
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Set whether or not to allow access to useful widgets on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set whether or not to show notifications on the locked screen and select
which notifications to display.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
Settings
137
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1 On the Settings screen, tap
Lock screen
→
Smart Lock
.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setting.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face Recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
•
Fingerprint Scanner
: Register your fingerprint to the device to secure the device or sign
in to your Samsung account. Refer to Fingerprint recognition for more information.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
Settings
138
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also locate your device or control the device remotely by using the Find My
Device service provided by Google.
•
Security update
: View the version of your device’s security system and check for updates.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
App permission monitor
: Set to receive notifications when the permissions you select
are used by apps that you are not using. You can manage the settings of each app and
view their permission usage history.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Settings
139
Face recognition
You can set the device to unlock the screen by recognising your face.
•
Your device could be unlocked by someone or something that looks like your
image.
•
Face recognition is less secure than Pattern, PIN, or Password.
•
Consider the following when using face recognition:
–
Consider the conditions when registering, such as wearing glasses, hats,
masks, beards, or heavy makeup
–
Ensure that you are in a well-lit area and that the camera lens is clean when
registering
–
Ensure your image is not blurry for better match results
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen when turning on the device. To use the device, you must unlock the
screen using a pattern, PIN, or password you set when registering the face. Be
careful not to forget your pattern, PIN, or password.
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face Recognition
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
3 Read the on-screen instructions and tap
CONTINUE
.
Settings
140
4 Hold the device with the screen facing towards you and look at the screen.
5 Position your face inside the circle on the screen.
The camera will scan your face.
When a face lock screen appears, tap
TURN ON
to use your face to unlock the screen.
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
Unlocking the screen with face recognition
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face Recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
If you want to reduce the possibility of recognising faces in photos or videos, tap the
Faster recognition
switch to deactivate it. This may decrease the face recognition
speed.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
141
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Samsung Pass (Samsung account verification and web sign-in)
•
Samsung Pay mini
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen when turning on the device. To use the device, you must
unlock the screen using a pattern, PIN, or password you set when registering the
fingerprint. Be careful not to forget your pattern, PIN, or password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
Settings
142
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The Home key recognises fingerprints. Ensure that the Home key is not scratched or
damaged by metal objects, such as coins, keys, and necklaces.
•
Covering the fingerprint recognition area with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
area is initially covered with a protective film, remove it before using the Home key.
•
Ensure that the fingerprint recognition area and your fingers are clean and dry.
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1 On the Settings screen, tap
Biometrics and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
If you have not set a screen lock method, create one.
Settings
143
3 Place your finger on the Home key.
4 After the device detects your finger, lift it up and place it on the Home key again.
Repeat this action until the fingerprint is registered. When you are finished registering
your fingerprints, tap
DONE
.
When a fingerprint lock screen appears, tap
TURN ON
to use your fingerprint to unlock
the screen.
Deleting fingerprints
You can delete registered fingerprints.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
3 Tap
EDIT
.
4 Tick fingerprints to delete and tap
REMOVE
.
Settings
144
Using Samsung Pass
When you register your fingerprints to Samsung Pass, you can use them to easily verify your
identity or sign in to websites. Refer to Samsung Pass for more information.
Using fingerprints with Samsung Pay mini
You can use fingerprints with Samsung Pay mini to make payments quickly and securely.
Refer to Samsung Pay mini for more information.
Samsung Pay mini may not be available depending on the region or service provider.
Unlocking the screen with fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Fingerprint Scanner
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Fingerprint unlock
switch to activate it.
4 On the locked screen, place your finger on the Home key and scan your fingerprint.
Settings
145
Samsung Pass
Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily
and securely via your biometric data rather than entering your login information.
Register your biometric data to Samsung Pass and set to sign in to supported websites or
apps using the data via Samsung Pass.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must register and sign in to your Samsung account. For
more information, refer to Samsung account.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Read the on-screen instructions and tap
SIGN IN
.
3 Enter your Samsung account ID and password and tap
SIGN IN
.
4 Tap
DONE
to finish registering your Samsung account.
5 Tap
REGISTER FINGERPRINTS
and register your fingerprints.
Refer to Fingerprint recognition for more information.
6 Scan your fingerprint and tap
NEXT
to complete the Samsung Pass registration.
If the
Add to Home screen
option is ticked, the Samsung Pass icon will be added on the
Home screen.
Settings
146
Verifying the Samsung account password
You can use Samsung Pass to verify your Samsung account password. You can use your
biometric data instead of entering your password, for example, when you purchase content
from
Galaxy Apps
.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Tap
→
Settings
→
Samsung account
and tap the
Use with Samsung Pass
switch to
activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1 Open a website that you want to sign in to.
2 Enter your user name and password, and then tap the website’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in using fingerprints via Samsung Pass
and tap
REMEMBER
.
You can now use the biometric data you registered to Samsung Pass when signing in to
the website.
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1 Open an app that you want to sign in to.
2 Enter your user name and password, and then tap the app’s sign in button.
3 When a pop-up window asking whether you want to save the sign-in information
appears, tap
SAVE
.
You can now use the biometric data you registered to Samsung Pass when signing in to
the app.
Settings
147
Managing sign-in information
View the list of websites you have set to use Samsung Pass and manage your sign-in
information.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
3 Select a website from the list.
4 Tap
→
Edit
and modify your ID, password, and the website’s name.
To delete the website, tap
→
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap
Biometrics and security
→
Samsung Pass
, and then select the site or app tab. If there are no
websites or apps that support Samsung Pass, the site or app tab will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
Deleting your Samsung Pass data
You can delete your biometric data, web sign-in information, and app data registered to
Samsung Pass with
Delete data
. Your agreement to the terms and conditions and your
Samsung account will remain active.
1 On the Settings screen, tap
Biometrics and security
→
Samsung Pass
.
2 Unlock the screen using the preset screen lock method.
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148
3 Tap
→
Settings
→
Delete data
.
4 Enter your Samsung account password.
Your Samsung Pass data will be deleted.
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
149
Setting up Secure Folder
1 Launch the
Secure Folder
app.
Alternatively, launch the
Settings
app and tap
Biometrics and security
→
Secure
Folder
.
2 Tap
START
.
3 Tap
SIGN IN
and sign in to your Samsung account.
4 Read and agree to the terms and conditions and tap
AGREE
.
5 Tap
DONE
to finish registering your Samsung account.
6 Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon of Secure Folder, tap
Secure Folder
→
→
Customise icon
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
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150
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
Add files
.
2 Tap
Images
, tick images to move, and then tap
DONE
.
3 Tap
MOVE
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
COPY
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap
Add apps
.
2 Tick one or more apps installed on the device and tap
ADD
.
To install apps from
Play Store
or
Galaxy Apps
, tap
DOWNLOAD FROM PLAY STORE
or
DOWNLOAD FROM GALAXY APPS
.
Settings
151
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Add account
and register and sign in to your Samsung account.
Settings
152
3 Tap
Back up Secure Folder data
.
4 Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Restoring data
1 Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2 Tap
Restore
.
3 Select a device and the data types you want to restore and tap
RESTORE NOW
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
UNINSTALL
. To access data backed from Secure Folder, open the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
153
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, or transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap
Cloud and accounts
.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Smart Switch for more information.
Settings
154
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
→
Back up data
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap
BACK UP
.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To restore backup data from Samsung Cloud using a Samsung account, tap
Restore data
.
Select a device and the data types you want to restore and tap
RESTORE
. The selected data
will be restored to your device.
Using a Google account
On the Settings screen, tap
Cloud and accounts
→
Backup and restore
and tap the
Back
up my data
switch for the Google account to activate it. Tap
Backup account
and select an
account as the backup account.
To restore data using a Google account, tap the
Automatic restore
switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
155
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customise the settings to improve accessibility for visually impaired users.
•
Hearing
: Customise the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Text-to-speech
: Set the text-to-speech options such as language or speech rate while
using Voice Assistant.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to launch selected accessibility menus when you press and
hold the Power key and the Volume Up key simultaneously or press the Home key three
times.
•
Accessibility shortcut
: Set the device to start a shortcut service when you simultaneously
press and hold the Volume Up key and the Volume Down key for three seconds.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Answering and ending calls
: Change the method of answering or ending calls.
•
Single tap mode
: Use a single tap instead of a swipe to respond to alarms, alerts, and
incoming calls.
•
SERVICES
: View accessibility services installed on the device.
Settings
156
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Report diagnostic information
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimisation.
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
Settings
157
3 To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap
DONE
. If an app does not support the default
language, the next supported language in the list will be used.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download updates manually
: Check for and install updates manually.
•
Download updates automatically
: Set the device to download updates automatically
when connected to a Wi-Fi network.
•
Scheduled software updates
: Set the device to install downloaded updates at a
specified time.
•
Last update information
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
158
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
EDIT
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
159
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
•
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
•
The battery may not be inserted properly. Insert the battery again.
•
Wipe both gold-coloured contacts and insert the battery again.
Appendix
160
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
RESET
→
DELETE ALL
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
Appendix
161
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
162
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
163
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on your device.
•
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Appendix
164
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the
Settings
app and tap
Display
→
Home screen
→
Apps button
→
Show
Apps button
→
APPLY
.
Appendix
165
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
Copyright
Copyright © 2018 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
All other trademarks and copyrights are the property of their respective owners.
About HEVC Advance
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS
NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE
PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD
PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH
CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED
ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
