SM A8 A530W UG EN2
2018-06-06
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SM-A530W User Manual English (CA) 01/2018 Rev. 1.0 www.samsung.com Table of Contents Basics Apps and features 4 6 47 49 65 70 74 77 79 80 95 101 103 108 112 113 114 115 119 120 121 122 123 124 127 128 132 133 9 13 16 22 23 25 26 30 42 44 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text 2 Installing or uninstalling apps Bixby Phone Contacts Messages Internet Email Camera Gallery Always On Display Multi window Samsung Pay Samsung Members Samsung Notes Calendar Samsung Health S Voice Voice Recorder My Files Clock Calculator Game Launcher Dual Messenger Samsung Connect Sharing content Google apps Table of Contents Settings Appendix 135 Introduction 135 Connections 136 Wi-Fi 138 Bluetooth 140 Data saver 140 NFC and payment 143 Mobile Hotspot and Tethering 144 More connection settings 146 Sounds and vibration 147 Notifications 148 Display 149 Blue light filter 149 Changing the screen mode or adjusting the display colour 151 Screensaver 151 Wallpapers and themes 152 Advanced features 154 Device maintenance 156 Apps 157 Lock screen and security 158 Face recognition 160 Fingerprint recognition 164 Smart Lock 164 Samsung Pass 167 Secure Folder 171 Cloud and accounts 172 Backup and restore 173 Google 173 Accessibility 174 General management 175 Software update 176 User manual 176 About phone 177 Troubleshooting 183 Removing the battery Health and Safety 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device, depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly, depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customize the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licenced for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services, depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. 4 Basics Maintaining water and dust resistance Your device is water and dust resistant. Follow these tips carefully to maintain the water and dust resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionized water, or an alcoholic beverage, liquid will enter the device faster. • Do not expose the device to water moving with force. • If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionized water, or an alcoholic beverage, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected. • If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. • The touchscreen and other features may not work properly if the device is used in water. • If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged. • Your device has been tested in a controlled environment and certified to be water and dust resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. 5 Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. • When using a wireless charger, do not place foreign materials, such as metal objects, magnets, or magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. • During the initial setup after purchase or when restoring data • When downloading large files • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, or pencil lead • When you are roaming 7 Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. • If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down. 8 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. • Do not place the device in any areas that may overheat, such as on an electric heating mat. • Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • Never use a damaged charger or battery. Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary, depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change, depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 9 Basics Device layout Proximity/Light sensor Speaker LED indicator Front camera (Dual) Speaker Volume key Power key SIM card tray Touchscreen Multipurpose jack (USB Type-C) 10 Basics Rear camera Microphone Memory card tray GPS antenna Flash Fingerprint recognition sensor NFC antenna / MST antenna Main antenna Earphone jack Microphone • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction. 11 Basics Hard keys Volume key Power key Key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Press to adjust the device volume. Volume Soft buttons Show and hide button Back button Recents button Home button When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. 12 Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only the USB Type-C cable supplied with the device. The device may be damaged if you try to use a Micro USB cable. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 1 2 Connect the USB cable to the USB power adapter. Plug the USB cable into the device’s multipurpose jack. 13 Basics 3 4 Plug the USB power adapter into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimize the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced, such as email. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. 14 Basics • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. About Fast charging • Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen. If the fast charging feature is not activated, launch the Settings app, tap Device maintenance → Battery → → Advanced settings, and then tap the Fast cable charging switch to activate it. • You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger. • If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device. 15 Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available, depending on the service provider. For more information about service availability, contact your service provider. 1 2 3 4 5 16 Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 4 Gently pull the tray out of the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole on the tray to loosen the tray. Gently pull the tray out of the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. 17 Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device, depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognize the card. To use the memory card, you must format it. If your device cannot format or recognize the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. 18 Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Gently pull the tray out of the tray slot. 19 Basics 3 Place a memory card on the tray with the gold-coloured contacts facing downwards. 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT. 1 2 Insert the ejection pin into the hole on the tray to loosen the tray. Gently pull the tray out of the tray slot. 20 Basics 3 4 Remove the memory card. Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions. 21 Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Restarting the device If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Deactivating emergency mode To deactivate emergency mode, tap → Disable Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode. 22 Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary, depending on the device’s software and your region. 1 2 Turn on the device. Select your preferred device language and select START. Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 23 Basics 4 5 6 7 Follow the on-screen instructions to proceed with the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap No, thank you. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup. The Home screen will appear. 24 Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the Settings app and tap Cloud and accounts → Accounts → Samsung account → Help. Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account → CREATE ACCOUNT. Follow the on-screen instructions to complete creating your account. Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 2 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account → SIGN IN. 25 Basics 3 4 5 Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Forgotten your ID or password? You can find your account information when you enter the required information. Read and agree to the terms and conditions and tap AGREE. Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts. Tap Samsung account → → Remove account. Tap OK, enter your Samsung account password, and then tap REMOVE ACCOUNT. Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps, from Samsung Cloud or copy them from your previous device wirelessly (Wi-Fi Direct) via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. 26 Basics Smart Switch Transfer data between mobile devices via Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 2 3 4 5 6 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. On your device, launch the Smart Switch app. Place the devices near each other. On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. 27 Basics Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to step 5. 3 4 5 6 Connect your previous device to the computer using the device’s USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device. Viewing imported data You can view the imported data on the same app from your previous device. If your new device does not have the same apps to view or play the imported data, the data will be saved to a similar app. For example, if you import memos and your device does not have the Memo app, you can view the memos in the Samsung Notes app. 28 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data. • If your device supports Samsung Cloud, launch the Settings app, tap Cloud and accounts → Samsung Cloud → Backup settings, and then back up your data. • The data backup method may vary depending on your model. • Some data will not be backed up. To check which data will be backed up, launch the Settings app, tap Cloud and accounts → Samsung Cloud → Backup settings. Restoring data 1 2 3 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud → Restore. Tap and select the previous device from the devices list. Tick the data types you want to restore and tap RESTORE NOW. 29 Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device. • It is recommended to use fingers when you use the touchscreen. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. 30 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. 31 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Show and hide button Back button Recents button Home button Button Function Show and hide • Double-tap to pin or hide the navigation bar. Recents • Tap to open the list of recent apps. Home Back • Tap to return to the Home screen. • Tap and hold to launch Google. • Tap to return to the previous screen. Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar, you can set the navigation bar to be hidden or pinned on the screen when you use apps or features. The navigation bar is pinned by default. If you want to view files or use apps in full screen, double-tap the Show and hide button to hide the navigation bar. To show the navigation bar again, drag upwards from the bottom of the screen. • On certain screens, such as the Home screen, the navigation bar will always be displayed and the Show and hide button will not appear. • Even after you pin the navigation bar, it can be hidden while using some apps or features, such as a video player. 32 Basics Turning on the screen using the Home button On the Always On Display, double-tap the Home button to turn on the screen. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • Show and hide button: Add a button to hide or pin the navigation bar. You can set whether or not to display the button for each app. • BACKGROUND COLOUR: Change the navigation bar’s background colour. • Button layout: Change the order of the buttons on the navigation bar. 33 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app A folder Bixby Home indicator. View your customized content. Favourite apps Navigation bar (soft buttons) 34 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY. The Apps button will be added at the bottom of the Home screen. Apps button 35 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 2 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location. 36 Basics • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers and themes: Change the device’s wallpaper, theme, or icons. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. • Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more. 37 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No signal / Signal strength / Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated 38 Basics Icon Meaning Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or on the Always On Display, double-tap the Home button to turn on the screen. Locked screen 39 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it. • Pattern: Draw a pattern with four or more dots to unlock the screen. • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. • Face: Register your face to unlock the screen. Refer to Face recognition for more information. • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if the unlock code is entered incorrectly several times in a row and the attempt limit reached. Launch the Settings app, tap Lock screen and security → Secure lock settings, and then tap the Auto factory reset switch to activate it. 40 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen. • It is not possible to capture a screenshot while using some apps and features. • If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features, and then tap the Palm swipe to capture switch to activate it. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • Bixby Vision: Recognize content using Bixby Vision and search for relevant information. • Scroll capture: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap Scroll capture, the screen will automatically scroll down and more content will be captured. • Draw: Write or draw on the screenshot. • Crop: Crop a portion from the screenshot. The cropped area will be saved in Gallery. • Share: Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features, and then tap the Smart capture switch to activate it. 41 Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Launch Settings. Quick setting buttons View the notification details and perform various actions. Clear all notifications. Access the notification settings. 42 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. 43 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Change the keyboard settings. Enter a space. Changing the input language Tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard layout Tap → Languages and types, select a language, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. 44 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • : Enter text by voice. • : Add an item from the clipboard. • : Enter emoticons. • : Change the keyboard for one-handed operation. • : Change the keyboard settings. icon Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. 45 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. 2 Tap More → Dictionary on the options list. 3 View the definition in the dictionary pop-up window. If the word you want to look up is not selected, drag or to select the desired text. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries → next to a dictionary to download it. To switch to the full screen view, tap . Tap the definition on the screen to view more definitions. In the detailed view, tap to add the word to your favourite words list or tap Search Web to use the word as a search term. 46 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap → Settings → Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. 47 → Settings → Auto-update apps, and Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Sleep: Put apps in sleep mode to save the battery by preventing them from running in the background. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap ALLOW on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps → → App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps, the basic features of the apps may not function properly. 48 Apps and features Bixby Introduction Bixby provides various contents you need by analyzing your usage patterns and your routine. • Bixby Home: You can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. • Bixby Vision: You can easily search for relevant information about objects or locations using the Bixby Vision features. • Reminder: You can create reminders to schedule to-do items or to view content later. • To use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • To use the Bixby feature, you must register and sign in to your Samsung account. • Available Bixby services may differ depending on the region or service provider. Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. 1 2 3 Swipe to the right on the Home screen. Check the Bixby intro page and tap NEXT. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, this step will not appear. 4 Read and agree to the terms and conditions and tap NEXT. 49 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home 1 Swipe to the right on the Home screen. 2 Swipe upwards or downwards to view recommended content. The Bixby Home screen will appear. Access additional options. Recommended content 3 Upcoming reminder To close Bixby Home, swipe to the left on the screen. 50 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds. Bixby cards The content and order of the cards update automatically at a specified interval. To manually update cards, swipe downwards on the screen. 51 Apps and features Viewing Bixby cards The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards. On the Bixby Home screen, swipe upwards or downwards to view Bixby cards. • At night, Bixby Home will display your alarm for the following morning. • If you have added reminders, the most recent reminder will appear on the Bixby Home screen. • View the most recent event created in your planner. Tap a card to view its details. • Check today’s weather for your current area in real time and view your location information. • Preview the photos and videos you have taken today. • View updated news. Editing Bixby cards list • To pin a card to the top of the Bixby Home screen, tap → Pin to top. To unpin a card, tap → Unpin. • To hide a card from the list, tap → Hide for now. • To stop displaying a card on the list, tap → Don’t show again. Selecting apps to show as Bixby cards Add or delete apps to show as cards on the Bixby Home screen. On the Bixby Home screen, tap → Settings → Cards and tap the switches next to items to add or delete them. If an app is not installed on the device, you must install it to use it. On the Bixby Home screen, tap → Settings → Apps with cards and then download an app. 52 Apps and features Bixby Vision You can easily search for relevant information about objects or locations using the Bixby Vision features. Activate Bixby Vision and search for products online or nearby places. You can also translate detected text. Use the following Bixby Vision features: Search for shopping information. Detect and translate text. Search for similar images. Search for nearby places. Search for wine information. Read QR codes. • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account. • The available features and search results may vary depending on the region or service provider. • This feature may not be available or you may not get correct search results depending on the image resolution. • Samsung is not responsible for the product information provided by Bixby Vision. 53 Apps and features Launching Bixby Vision You can launch Bixby Vision using various methods. • In the Camera app, tap BIXBY VISION. • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision. • Capture a screen and select Bixby Vision on the toolbar. Camera Gallery Internet 54 Screen capture toolbar Apps and features Searching for shopping information Recognize products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognizing the product’s barcode. For example, if you want to search for the product’s information online, use the Bixby Vision features. The device will search for and show you the results. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the object within the frame in the camera’s viewfinder to recognize it. When the object is recognized, the available search icons will appear. Tap . You can view the product’s details if there is related information online. 55 Apps and features Detecting and translating text Detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep business cards or text within the frame in the camera’s viewfinder to recognize it. When text is recognized, the available search icons will appear. Tap . • Save in Contacts: Save the information extracted from the business card as a contact. • Extract: Detect text and share it with others. You can edit the text before sharing it. • Translate: Detect text and translate it. Select a target language. Translate Extract 56 Apps and features Setting languages for text detection In Bixby Vision, select the language to use for recognizing the text of documents or business cards. 1 2 3 4 Activate Bixby Vision. Tap → Settings → Select languages. Tap the Auto detect language switch to deactivate it. Select Documents or Business cards, check languages to use, and then tap DONE. Searching for similar images Search for images similar to the recognized object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the object within the frame in the camera’s viewfinder to recognize it. When the object is recognized, the available search icons will appear. Tap . 57 Apps and features Searching for nearby places Search for landmarks or information about nearby places. You can use this feature when you find a way or search for nearby places. For example, if you want to search for cafes in your current area, use the Bixby Vision features. The device will search for and show you nearby cafes. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the object or place within the frame in the camera’s viewfinder to recognize it. When the area is recognized, the available search icons will appear. Tap . The device will show information of nearby places. Finding nearby places in Live view You can view nearby places through the camera. 1 2 Launch the Camera app and tap BIXBY VISION. Tap . When you move your device, nearby places in the direction where the camera is facing will appear on the screen. To view your current location and nearby places on the map, hold your device horizontally to the ground. 58 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the wine label within the frame in the camera’s viewfinder to recognize it. When the wine label is recognized, the available search icons will appear. Tap . The information about the wine label will appear. Reading QR codes Recognize QR codes and view a variety of information, such as websites, photos, videos, maps, and business cards. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the QR code within the frame in the camera’s viewfinder to recognize it. When the QR code is recognized, the available search icons will appear. Tap . The QR code’s information will appear. 59 Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 Swipe to the right on the Home screen. 2 Tap GET STARTED on the UPCOMING REMINDERS card. The Bixby Home screen will appear. The Reminder intro page will appear. Add the app icon to the Home screen. 60 Apps and features 3 Make sure the Add icon on Home screen option is ticked and tap START. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. Creating reminders via the Reminder app For example, create a reminder to alert you to ‘take your medicine at 9 AM’. 1 2 3 4 Launch the Reminder app. Tap Write a reminder and enter ‘Take medicine’. Tap Set conditions → Specific date and time and set the time to ‘9 AM’. When you tap VIEW MORE, you can add details, such as images or frequency. Tap SAVE to save the reminder. 61 Apps and features Creating reminders from Bixby Home On the Bixby Home screen, tap UPCOMING REMINDERS on the Reminder card. Enter information, set the time or the location condition, and then save the reminder. Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view the content later. 1 2 While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically. To set the date, time, or location, tap . Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. 62 Apps and features Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image. 63 Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. When a notification pop-up window appears, tap COMPLETE. Restoring reminders Restore reminders that have been completed. 1 2 On the reminders list, tap → Completed items (Completed) → EDIT. Tick items to restore and tap RESTORE. Reminders will be added to the reminders list and you will be reminded at the preset times. Deleting reminders To delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap DELETE. Customizing Bixby settings On the Bixby Home screen, tap → Settings. • Samsung account: View your Samsung account information. • Cards: Select apps to show as cards on the Bixby Home screen. • Apps with cards: View apps that are available as Bixby cards. You can also download more apps to show as Bixby cards. • Auto-update Bixby: Set the device to update Bixby software automatically even when using your mobile network. You can incur additional charges when using this feature. • Notifications: Set to receive notifications about Bixby Home cards, marketing information, and more. • Privacy: Set to use Bixby’s interactive and customized services to enhance your experience. You can also delete Bixby interaction data. • About Bixby: View the Bixby version and legal information. 64 Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. 2 Tap If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. 65 Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap to open the keypad if the keypad does not appear on the screen, then tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3. Making calls from the locked screen On the locked screen, drag outside the circle. Making an international call 1 2 3 Tap to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap 66 . Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. You can send a text message or a sticker to reject a call. If Add reminder is selected, a reminder will be saved to alert you of the rejected call one hour later. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap . Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap , select contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown callers switch to activate the feature. 67 Apps and features Options during calls If the area around the rear camera and flash is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • Keypad / Hide: Open or close the keypad. • Mute: Turn off the microphone so that the other party cannot hear you. • : End the current call. 68 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 3 Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap RECENTS. Tap a caller’s image, or tap a phone number → Details. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. 69 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Scan contact information from a business card. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE. 70 Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. 71 Apps and features Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available, depending on the region or service provider. • The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device. 1 2 3 Launch the Contacts app and select your profile. Tap EDIT, edit your profile, and tap SAVE. Tap → Profile sharing, and then tap the switch to activate it. To use the profile sharing feature, your phone number must be verified. You can view your contacts’ updated profile information in Contacts. To set additional items to share, tap Shared content and tap the switches next to the items you want to activate them. To set a contact group to share your profile with, tap Share with and select an option. 72 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 3 4 Launch the Contacts app and tap → Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE. Tap SAVE. Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app, tap → Groups, select a group, and then tap → Send message. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE. Deleting contacts 1 2 Launch the Contacts app and tap → Delete. Select contacts and tap DELETE. To delete contacts one by one, open the contacts list and tap a contact’s image or tap a contact’s name → Details. Then tap → Delete. 73 Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 Launch the Messages app and tap . Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. 4 Tap Enter emoticons. to send the message. 74 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap . Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap . To manually enter a number, tap Enter number, and then enter a phone number. 75 Apps and features Setting the message notification You can change notification sound, display options, and more. 1 2 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • Notification sound: Change the notification sound. • Vibrate when sound plays: Set the device to vibrate when you receive messages. • Pop-up display: Set the device to display messages in pop-up windows. • Preview message: Set the device to display message content on the locked screen and in pop-up windows. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Notification reminder, and then tap the switch to activate it. Then, tap the Messages switch to activate it. 76 Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Access additional options. Refresh the current webpage. Open the homepage. View your bookmarks, saved webpages, and recent browsing history. Quick menu Open the browser's tab manager. Move between pages. 77 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, you cannot use some features, such as screen capture. In secret mode, the device will change the colour of the toolbars. Changing security settings You can change your password or the lock method. Tap → Settings → Privacy → Secret mode security → Change password. To set your registered fingerprint as the lock method along with the password, tap the Fingerprints switch to activate it. Refer to Fingerprint recognition for more information about using your fingerprints. Deactivating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN OFF SECRET MODE. 78 Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap → → your account name, and then tap the Sync account switch to activate it. 79 Apps and features Camera Introduction Take photos and record videos using various modes and settings. When you use the Live focus feature of the front dual camera, you will get a selfie with the background blur level adjusted. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly. • On the locked screen, drag outside the circle. • Some methods may not be available, depending on the region or service provider. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • If photos you take appear blurry, clean the camera lens and try again. 80 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply various filters or effects. Front camera/Rear camera Shooting modes/Filters and effects 81 Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap hold to take a photo or tap . to record a video. To take a series of photos, tap and Current mode Stickers list Camera settings Preview thumbnail Options for current shooting mode Take a photo. Record a video. Switch between the front and rear cameras. Bixby Vision • You can add another camera button on the preview screen. Drag to the location you want on the screen. This feature is available only in Auto and Selfie modes. • To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or . • To capture an image from the video while recording, tap . • To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap . • To use the Bixby Vision features, tap BIXBY VISION. Use the camera to recognize objects or locations to search for products online or nearby places. You can also detect text and translate it. Refer to Bixby Vision for more information. 82 Apps and features • The preview screen may vary, depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolution. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems. Zooming in and out Use various methods to zoom in or out. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Control the zoom with one finger. Drag on the zoom bar towards or . Zooming features are available only when using the rear camera. HDR (High Dynamic Range) Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap → HDR (rich tone) and select an option. Without effect With effect 83 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in Auto and Pro modes. LIVE FOCUS The Live focus feature enables the camera to capture a selfie with the focus on the subject. Taking portraits that stand out using the Live focus feature Adjust the background blur level and take a selfie that highlights the subject. • This feature is available only in Selfie mode. • Use this feature in a place that has sufficient light. 1 2 3 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front Tap LIVE FOCUS. Drag the background blur adjustment bar to the left or right to adjust the blur level. 84 Apps and features 4 Tap to take a photo. Background blur adjustment bar The background blur may not be applied properly in the following conditions: • The device or the subject is moving. • The subject is thin or transparent. • The subject has a similar colour or pattern to the background. • The subject or background is plain. 85 Apps and features Editing the background blur level of Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature in Gallery. 1 2 3 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR. Drag the background blur adjustment bar to the left or right to adjust the blur level. To change the focus, tap where you want to focus. Tap to save the photo. 86 Apps and features More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. 1 2 3 On the preview screen, tap STICKERS. Tap and select a sticker. Tap to take a photo or tap to record a video. Applying stickers randomly You can apply stickers randomly, instead of selecting one from the stickers list. Tap Random repeatedly until the sticker you want appears. 87 Apps and features Using shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. • You can add shortcuts to frequently used shooting modes on the Home screen. On the shooting modes list, tap → Add shortcut on home screen. • You can download more shooting modes from Galaxy Apps. On the shooting modes list, tap . Some downloaded shooting modes do not have access to every feature. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. Pro mode Capture photos and videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customize the settings, and then tap to take a photo or tap to record a video. Available options • : Change the exposure value. This determines how much light the camera’s sensor receives. If the image is too dark, increase the exposure. If the image is too light, decrease the exposure. • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. • : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature. 88 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. 1 2 3 On the shooting modes list, tap Panorama. Tap and move the device slowly in one direction. Tap to stop taking photos. Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 2 3 4 5 On the shooting modes list, tap Hyperlapse. Tap and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene. Tap to start recording. Tap to finish recording. On the preview screen, tap the preview thumbnail and tap 89 to view the video. Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Food mode Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo. 90 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 2 3 4 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front On the shooting modes list, tap Selfie. Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. • To set the camera to take a photo by tapping the screen, tap → Shooting methods, and then tap the Tap screen switch to activate it. • To take a selfie at a wide angle with the dual camera, tap . Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. 1 2 On the preview screen, tap . Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself. • Skin Tone: Make your skin appear brighter and clearer. • Slim Face: Adjust the face shape and make your face appear slimmer. • Large Eyes: Make your eyes appear bigger. 91 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 2 3 4 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front On the shooting modes list, tap Wide selfie. Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. To set the camera to take a photo by tapping the screen, tap → Shooting methods, and then tap the Tap screen switch to activate it. 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions. 92 Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. • : Select a frame rate. • : Activate or deactivate the flash. • : In Pro mode, select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene. • : In Food mode, focus on a subject inside the circular frame and blur the image outside the frame. Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the REAR CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Timer: Select the length of the delay before the camera automatically takes a photo. • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. 93 Apps and features FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • Shooting methods: Select shooting options to use. • Timer: Select the length of the delay before the camera automatically takes a photo. • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. COMMON • Video stabilization: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video. • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. • Review pictures: Set the device to show photos after capturing them. • Quick launch: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Voice control: Set the device to take photos or record videos with voice commands. You can say “Smile”, “Cheese”, “Capture”, or “Shoot” to take a photo. To record a video, say “Record video”. 94 Apps and features • Floating Camera button: Add a camera button that you can place anywhere on the screen. This feature is available only in Auto and Selfie modes. • Volume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. 95 Apps and features Viewing images and videos Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image. Delete the image. You can create a GIF animation or collage from multiple images in Gallery. Tap → Animate or Collage, and then select images. Editing the background blur level of Live focus photos You can edit the background blur level of a photo taken with the Live focus feature. Launch the Gallery app, select a photo taken with the Live focus feature, tap ADJUST BACKGROUND BLUR to edit the blur level. You can also change the focus by tapping where you want to focus. 96 Apps and features Searching for images Launch the Gallery app and tap documents, type, and more. to view images sorted by category, such as location, To search for images by entering keywords, tap the search field. Viewing videos 1 2 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. Rewind or fast-forward by dragging the bar. Pause and resume playback. Lock the playback screen. Change screen ratio. Switch to the pop-up video player. Create a GIF animation. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. 97 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes. 1 2 3 4 Launch the Gallery app and tap STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. 98 Apps and features Sharing stories You can share stories with your contacts. 1 2 3 Launch the Gallery app and tap STORIES. Select a story to share. Tap , select contacts, and then tap DONE. A link to the files will be sent to them via text message. When your contacts accept the share request, the story will be shared and more images and videos can be added to the story by your contacts. • To use this feature, your phone number must be verified. • You may incur additional charges when sharing files via the mobile network. • If the recipients have not verified their phone numbers or if their devices do not support the feature, they may not be able to use some features. • The link will expire after a certain period. Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE. 99 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Launch the Gallery app, tap → Settings, and then tap the Samsung Cloud switch to activate it. Images and videos captured on the device will be automatically saved to Samsung Cloud. Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. 100 Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically depending on the lighting conditions. • If the sensor at the top of the device is covered for a certain period, the Always On Display will turn off. Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. 101 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. 1 2 3 4 Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller. Tap the icons to control the playback. Changing the schedule for the Always On Display feature Launch the Settings app, tap Lock screen and security → Always On Display → Set schedule and set the start and end time. To always display the Always On Display, tap the Show always switch to activate it. Deactivating the Always On Display feature Launch the Settings app, tap Lock screen and security, and then tap the Always On Display switch to deactivate it. 102 Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view 103 Apps and features Split screen view 1 2 3 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app. 104 Apps and features Using additional options Tap the bar between the app windows to access additional options. Use the snap window feature. Close the app. Switch the selected window to a pop-up view. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximized. 105 Apps and features Minimizing the split screen view Press the Home button to minimize the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view. To close the minimized split screen view, open the notification panel and tap the the Multi window notification. icon on Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 2 Tap the Recents button to open the list of recently used apps. Tap and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards. 106 Apps and features 3 Tap DONE. 4 In the lower window, swipe upwards or downwards to select another app to launch. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows. Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location. 107 Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature, at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • To use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account and Fingerprint recognition. • To make payments with Samsung Pay, the device may require a connection to a Wi-Fi or mobile network, depending on the region. • This app’s availability and supported features may vary depending on the region or service provider. • The procedures for the initial setup and card registration may vary depending on the region or service provider. 108 Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 2 3 4 5 Launch the Samsung Pay app. Sign in to your Samsung account. Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera. You can check the cards that support this feature from the Samsung Pay website (www.samsung.com/samsungpay). Launch the Samsung Pay app, tap Add, and then follow the on-screen instructions to complete your card registration. 109 Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. 2 On the cards list, swipe to the left or right and select a card to use. Alternatively, launch the Samsung Pay app. 110 Apps and features 3 Scan your fingerprint. 4 Touch the back of your device to the card reader. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. When the card reader recognizes the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them. On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation. Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off. 111 Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback. • This app’s availability and supported features may vary depending on the region or service provider. • To submit your feedback or post your comments, you must register and sign in to your Samsung account. Refer to Samsung account for more information. 112 Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. → Image to insert an image by selecting from Gallery or by taking a photo. Tap Tap → Voice to record a voice recording and insert it into the note. Voice recording will start immediately. Enter text using the keyboard. Insert an image or a voice recording. Write or draw with pens. Paint with brushes. 3 When you are finished composing the note, tap SAVE. Deleting notes 1 2 3 Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap . 113 Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap 2 Enter event details. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . Set a start and end date for the event. Enter a title. Change the event's colour. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add a note. Add more details. 3 Tap SAVE to save the event. 114 Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts Launch the Settings app, tap Cloud and accounts → Accounts, select an account service, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, launch the Calendar app and tap → Manage calendars → Add account. Then, select an account to sync with and sign in. When an account is added, it will appear on the list. Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting Samsung Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. 1 2 Open the Samsung folder and launch the Samsung Health app. Follow the on-screen instructions to complete the setup. 115 Apps and features Using Samsung Health You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the Samsung Health app. Some features may not be available depending on the region. Monitor your health and fitness. Compare your step count records with other Samsung Health users or compete with your friends. Set your daily goals and track your progress. View and manage trackers. View guide messages or notifications from Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • GOALS: Set your daily fitness goals and view your progress. • PROGRAMS: Use customizable exercise programs. • GENERAL TRACKERS: Monitor your activities, food intake, and body measurements. • EXERCISE TRACKERS: Add trackers of various exercises and monitor your activities. • PARTNER APPS: Add associated apps from other sources 116 Apps and features TOGETHER Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached. • If you use the steps tracker while travelling by car or train, vibration may affect your step count. 117 Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use. • Samsung Health applications and its service can be changed or discontinued without prior notice. • The purpose for data collection is limited to providing the service that you have requested, including providing additional information to enhance your wellness, sync data, data analysis and statistics or to develop and provide better services. (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes. You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices, you must delete them separately. • You may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices. Access to Samsung Health information by such additional services or third party devices will only be permitted with your express approval. • You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others. • If the device is connected to measuring devices, verify the communication protocol to confirm proper operation. If you use a wireless connection, such as Bluetooth, the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves. • Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before using it. 118 Apps and features S Voice Introduction Perform various tasks simply by speaking. Using S Voice 1 Say the preset wake-up command. Alternatively, open the Samsung folder and launch the S Voice app. When S Voice is launched, the device begins voice recognition. This app may not be available depending on the region or service provider. S Voice settings 2 View examples of voice commands. Say a voice command. If the device recognizes the command, the device will perform the corresponding action. To repeat a voice command or say a different command, tap or say the preset wakeup command. Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The device may not recognize your commands or may perform unwanted commands depending on your surroundings or how you speak. Setting the language Open the Samsung folder and launch the S Voice app. Then, tap select a language. → Language, and then The selected language is applied to S Voice only, not to the language displayed on the device. 119 Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings 1 2 Open the Samsung folder and launch the Voice Recorder app. Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 4 Tap to finish recording. Enter a file name and tap SAVE. 120 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to onscreen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place. If the voice memo system language does not match the language you are speaking, the device will not recognize your voice. Before using this feature, tap the current language to set the voice memo system language. My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space. To search for files or folders, tap . 121 Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. 122 Apps and features STOPWATCH 1 2 3 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER 1 2 3 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY → CLEAR HISTORY. To use the unit conversion tool, tap mass or data into other units. . You can convert area, length, temperature, volume, 123 Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Add apps. Mute notification sounds and display only notifications for incoming calls and emergency alerts. Change the performance mode. Open games with or without sound. Using Game Launcher 1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 Launch the Game Launcher app. 124 Apps and features 3 Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen. If you cannot see your games, tap Add apps. Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap Normal performance, and then tap the button repeatedly to select the mode you want. • Normal performance: Power saving mode or high performance mode is not used. • High performance: This improves system performance but it will increase the battery power consumption. • Save power: This decreases the battery power consumption but it will reduce the system performance. Battery power efficiency may vary by game. 125 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen. Access the Game Tools settings. Play games in full screen. Mute notification sounds and display notifications only for incoming calls and emergency alerts. Hide and lock the navigation bar. Lock the touchscreen. Record your game session. Capture screenshots. Options may appear differently depending on the game. Blocking notifications during games Tap and tap the No alerts during game switch to activate it. The device will mute notification sounds and display only notifications for incoming calls and emergency alerts, so that you can enjoy your games without being disturbed. If you receive an incoming call, a small notification will appear at the top of the screen. 126 Apps and features Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 Launch the Settings app and tap Advanced features → Dual Messenger. 2 Tap the switch of an app to install the second app. Supported apps will appear. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications. Second app • You can also install the second app from the Home screen or the Apps screen. On the Home screen or the Apps screen, tap and hold a messenger app and tap Install second app. • The Dual Messenger feature may not be available depending on the app. • Some features of the app may be limited for the second app. Uninstalling a second app 1 2 Launch the Settings app and tap Advanced features → Dual Messenger. Tap the switch of the app you want to disable and tap DISABLE or UNINSTALL. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. 127 Apps and features Samsung Connect Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. • Connecting with nearby devices: Quickly search for nearby devices, such as Bluetooth headsets or wearable devices, and connect with them. • Registering and controlling home appliances, TVs, and IoT products: Register smart refrigerators, washers, robot vacuums, TVs, AVs, and Internet of Things (IoT) products on your smartphone, and view their status or control them from your smartphone’s screen. You can group devices by location and set multiple devices to operate automatically at preset times. For example, you can set the TV and your robot vacuum to turn on automatically in the evening. • Your smartphone and other devices must be connected to a Wi-Fi or mobile network. • The devices you can connect using Samsung Connect may vary depending on the region or service provider. To see the list of connectable devices, open the Samsung folder, launch the Samsung Connect app, and then tap SUPPORTED DEVICES. • Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer. 128 Apps and features Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear. Access additional options. Search for and register nearby devices. Supported devices Samsung Connect tips User stories Manage automations. Manage locations and devices. Dashboard Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 2 Open the Samsung folder and launch the Samsung Connect app. Follow the pop-up window’s instructions to turn on the Wi-Fi and Bluetooth auto on feature. When you launch the Samsung Connect app, the Wi-Fi and Bluetooth features will be automatically activated. 3 On the dashboard, tap Add device. 4 Select a device from the list and connect to it by following the on-screen instructions. The device will automatically search for nearby devices. Once the connection is made, you can use the device or share the content. 129 Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add automations to control the devices easily and conveniently. Registering devices 1 2 3 On the dashboard, tap Add device. 4 Follow the on-screen instructions to register devices. Open the Samsung folder and launch the Samsung Connect app. Select a device from the list. To manually register devices, tap under ADD DEVICE MANUALLY and select a device type or tap Search to enter the device name or device’s model name. Viewing and controlling registered devices You can view and control your registered devices. For example, you can check whether your TV is on or what is in your fridge. 1 2 3 Open the Samsung folder and launch the Samsung Connect app. Tap Devices. The list of registered devices will appear. View the status of devices on the list. To control the devices, select a device. The device controller supplied with the selected device will be downloaded and then you can control the device. Adding devices by locations Add devices by locations, view the list of devices in a same location, and control them. Open the Samsung folder, launch the Samsung Connect app, and then tap Devices. 130 Apps and features Adding locations 1 2 3 Tap ALL DEVICES → Add location. Enter the location name. To set a location, tap Geolocation to select a location on the map and tap DONE. Tap SAVE. Your location will be added. Adding devices to a location Select a location, tap ADD DEVICE and follow the on-screen instructions to register devices. The devices will be added to the location. Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices. For example, add an automation to turn on the audio automatically every day at 7:00 AM. 1 2 3 Launch the Samsung Connect app and tap Automations → ADD AUTOMATION. Tap When do you want to use this automation? and set the conditions. Tap What do you want this automation to do? and set devices and actions to perform. To receive a notification when an automation runs, tap Notify me, enter the message, and then tap DONE. 131 Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, launch the Settings app, tap Advanced features, and then tap the Direct share switch to activate it. Using additional features • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. • Share to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with Samsung Connect supported devices. You can also view your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image. 132 Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programs, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. 133 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call. 134 Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. • Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. • Phone visibility: Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option. • Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. 135 Settings • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the payment related apps. Refer to NFC and payment for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information. • Mobile networks: Configure your mobile network settings. • Location: Change settings for location information permissions. • More connection settings: Customize settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. • The Wi-Fi connection (mode) and speed may vary depending on the usage environment. • If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router. 136 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request. Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to receive the image. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure. Ending the device connection 1 2 3 On the Settings screen, tap Connections → Wi-Fi. Tap Wi-Fi Direct. The device displays the connected devices in the list. Tap the device name to disconnect the devices. 137 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. 138 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to receive the image. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, turn on its visibility option. 3 Accept the Bluetooth connection request on the other device. Unpairing Bluetooth devices 1 2 3 On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. Tap next to the device name. Tap Unpair to unpair. 139 Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the payment related apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 140 Settings 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 2 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections → NFC and payment → Tap and pay → PAYMENT, and then select an app. The payment services list may not include all available payment apps. 141 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 2 3 4 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. 142 Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share its mobile data connection with other devices when a network connection is not available. Connections can be made via Wi-Fi or USB. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices. • USB tethering: Use USB tethering to share the device’s mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer. Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 2 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap SAVE. 3 4 On the other device’s screen, search for and select your device from the Wi-Fi networks list. On the connected device, use the device’s mobile data connection to access the Internet. 143 Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • MirrorLink: Use the MirrorLink feature to control your device’s MirrorLink apps on the vehicle’s head unit monitor. Refer to MirrorLink for more information. • Download booster: Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. Refer to Download booster for more information. • VPN: Set up and connect to virtual private networks (VPNs). • Ethernet: The Ethernet option is available when an Ethernet adaptor is connected to the device. Use this option to activate the Ethernet feature and configure network settings. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 2 3 4 On the Settings screen, tap Connections → More connection settings → Printing → DOWNLOAD PLUG-IN. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. 144 Settings 5 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher. Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. 1 Pair your device with a vehicle via Bluetooth. 2 Connect your device to the vehicle using a USB cable. Refer to Pairing with other Bluetooth devices for more information. When they are connected, access your device’s MirrorLink apps on the head unit monitor. Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. 145 Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network. • When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will turn off. • If network signals are unstable, the speed and performance of this feature may be affected. • If the Wi-Fi and mobile network connections have significantly different data transfer speeds, the device may use only the fastest connection. • This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext Transmission Protocol Secure (HTTPS). The feature cannot be used with other protocols, such as FTP. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. • Use Volume keys for media: Set the device to adjust the media volume level when you press the Volume key. • Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. • Vibration intensity: Adjust the force of the vibration notification. • Ringtone: Change the call ringtone. • Vibration pattern: Select a vibration pattern. Refer to Navigation bar (soft buttons) for more information. • Notification sounds: Change the notification sound settings for each app. 146 Settings • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. • Vibration feedback: Set the device to vibrate when you tap the buttons on the navigation bar and for other actions, such as tapping and holding items. • Dialing keypad tones: Set the device to sound when you tap the buttons on the keypad. • Keyboard sound: Set the device to sound when a key is touched. • Keyboard vibration: Set the device to vibrate when a key is touched. • Sound quality and effects: Configure additional sound settings. • Separate app sound: Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customize notification settings, tap ADVANCED and select an app. • Allow notifications: Allow notifications from the selected app. • Show silently: Set the device to mute notification sounds and hide notification previews. • On lock screen: Show or hide notifications from the selected app when the device is locked. • Set as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated. 147 Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information. • Screen mode: Change the screen mode or adjust the display’s colour. Refer to Changing the screen mode or adjusting the display colour for more information. • Screen zoom and font: Change the screen zoom setting or font size and style. • Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. • Full screen apps: Select apps to use with the full screen aspect ratio. • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • LED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off. • Status bar: Customize the settings for displaying notifications or indicators on the status bar. • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Block accidental touches: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Screensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. 148 Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. 1 2 3 On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it. Drag the adjustment bar to adjust the filter’s opacity. To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location. • Custom schedule: Set a specific time to apply the blue light filter. While using the blue light filter, you can adjust the filter’s opacity by dragging the adjustment bar. Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. • Adaptive display: This optimizes the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value. • AMOLED cinema: This is suitable for watching videos. • AMOLED photo: This is suitable for viewing images. • Basic: Suitable for general use. • You can adjust the display colour only in Adaptive display mode. • Adaptive display mode may not be compatible with third-party apps. • You cannot change the screen mode while applying the blue light filter. 149 Settings Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. 1 2 On the Settings screen, tap Display → Screen mode → Adaptive display. Adjust the colour adjustment bar under Full screen colour balance. The colour balance of the screen will be optimized. Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 2 3 On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted. 150 Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 3 4 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option. If you select Photo Frame, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. Tap to select albums for displaying images. When you are finished, tap the Back button. To preview the selected option, tap PREVIEW. When you tap the screen while your screensaver is displayed, the screen will turn on. Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. • Icons: Change the icon style. 151 Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Smart stay: Set the device to prevent the display from turning off while you are looking at it. • Games: Activate the Game Launcher. Refer to Game Launcher for more information. • Caller ID and spam protection: Set the device to identify unsaved phone numbers when you receive incoming calls or messages. You can also set it to display your information on the other party’s device when you make a call or send a message, even if they do not have your phone number saved to their device. This feature may not be available depending on the region or service provider. • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. • Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. • Quick launch Camera: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider. • Device assistance app: Select a device assistance app to launch when you press and hold the Home button. The device assistance app will gather information from the current screen and provide related information, apps, and features. 152 Settings • Multi window: Select a Multi window launch method. • Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. • Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details. • Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface. • Easy mute: Set the device to mute incoming calls or alarms by using palm motions or facing the device’s screen downwards. • Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number. • Dual Messenger: Install a second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. • Send SOS messages: Set the device to send help request messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients. • Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly. 153 Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimization feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW. The quick optimization feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. 154 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode. Power saving mode • MID: Activate power saving mode to extend the battery’s usage time. • MAX: In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated. Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Tick apps from the apps list and tap SAVE POWER. Also, tap → Advanced settings and set the App power monitor options. You can set the device to charge the battery more quickly. Tap → Advanced settings and tap the Fast cable charging switch to activate it. Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. 155 Settings Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL. Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance → Device security → SCAN PHONE. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. 156 Settings Lock screen and security Options Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Face Recognition: Set the device to unlock the screen by recognizing your face. Refer to Face recognition for more information. • Fingerprint Scanner: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method. • Always On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more information. • Information and FaceWidgets: Change the settings of the items displayed on the Always On Display or the locked screen. • Notifications: Set whether or not to show notifications on the Always On Display or the locked screen and select which notifications to display. • App shortcuts: Select apps to display shortcuts to them on the locked screen. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Unknown sources: Set the device to allow the installation of apps from unknown sources. 157 Settings • Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • App permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using. You can manage the settings of each app and view their permission usage history. • Secure startup: Protect your device by setting it to require a screen unlock code when turning on the device. You must enter the unlock code to start the device and receive messages and notifications. • Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings: Configure additional security settings. Face recognition You can set the device to unlock the screen by recognizing your face. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password. • Consider the following when using face recognition: – – Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup. – – Ensure that you are in a well-lit area and that the camera lens is clean when registering. – – Ensure your image is not blurry for better match results. • If you use your face as a screen lock method, your face cannot be used to unlock the screen when turning on the device. To use the device, you must unlock the screen using a pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password. 158 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 2 3 4 5 On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap CONTINUE. Hold the device with the screen facing towards you and look at the screen. Position your face inside the circle on the screen. The camera will scan your face. When a face lock screen appears, tap TURN ON to use your face to unlock the screen. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Unlocking the screen with face recognition You can unlock the screen with your face instead of using a pattern, PIN, or password. 1 2 On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. 159 Settings 3 Tap the Face unlock switch to activate it. If you want to reduce the possibility of recognizing faces in photos or videos, tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed. 4 On the locked screen, look at the screen. When your face is recognized, you can unlock the screen without using any additional screen lock method. If your face is not recognized, use the preset screen lock method. Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification and web sign-in) • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognize them as identical. • If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen when turning on the device. To use the device, you must unlock the screen using a pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password. • If your fingerprint is not recognized, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. 160 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition area with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition area is initially covered with a protective film, remove it before using the fingerprint recognition sensor. • Ensure that the fingerprint recognition area and your fingers are clean and dry. • The device may not recognize fingerprints that are affected by wrinkles or scars. • The device may not recognize fingerprints from small or thin fingers. • If you bend your finger or use a fingertip, the device may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. • To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device. • In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object. Registering fingerprints 1 2 On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 161 Settings 3 4 Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE. When a fingerprint lock screen appears, tap TURN ON to use your fingerprint to unlock the screen. Deleting fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap EDIT. Tick fingerprints to delete and tap REMOVE. 162 Settings Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to webpages. Refer to Samsung Pass for more information. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it. On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint. 163 Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set. 1 2 3 On the Settings screen, tap Lock screen and security → Smart Lock. Unlock the screen using the preset screen lock method. Select an option and follow the on-screen instructions to complete the setting. Samsung Pass Samsung Pass allows you to sign in to your Samsung account, webpages, or apps more easily and securely via your biometric data rather than entering your login information. Register your biometric data to Samsung Pass and set to sign in to supported webpages or apps using the data via Samsung Pass. • To use this feature, your device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account. • The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature. Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 2 On the Settings screen, tap Lock screen and security → Samsung Pass. Read the on-screen instructions and tap START. 164 Settings 3 4 5 6 Enter your Samsung account ID and password and tap CONFIRM. Read and agree to the terms and conditions, and tap NEXT. Tap REGISTER FINGERPRINTS and register your fingerprints. Refer to Fingerprint recognition for more information. Scan your fingerprint and tap NEXT to complete the Samsung Pass registration. If the Add to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password. You can use your biometric data instead of entering your password, for example, when you purchase content from Galaxy Apps. 1 2 3 On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method. Tap Samsung account and tap the Use with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. 1 2 3 Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button. Tick Sign in using fingerprints via Samsung Pass and tap REMEMBER. You can now use the biometric data you registered to Samsung Pass when signing in to the website. 165 Settings Managing sign-in information View the list of websites you have set to use Samsung Pass and manage your sign-in information. 1 2 3 4 5 On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method. Tap Web sign-in information. Select a website from the list. Tap → Edit and modify your ID, password, and the website’s name. To delete the website, tap → Delete. Using Samsung Pass with apps When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear. • Available apps may vary depending on the region or service provider. • Samsung is not responsible for any loss or inconvenience caused by signing in to apps via Samsung Pass. Deleting your Samsung Pass data You can delete your biometric data, web sign-in information, and app data registered to Samsung Pass with Delete data. Your agreement to the terms and conditions and your Samsung account will remain active. 1 2 On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method. 166 Settings 3 4 Tap Delete data. Enter your Samsung account password. Your Samsung Pass data will be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customize the operating system or modify the software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. 167 Settings Setting up Secure Folder 1 2 3 4 Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap Secure Folder → → Customize icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password. Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used. 1 2 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder. Select a lock option. To manually lock your Secure Folder, tap Lock. 168 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving images from the default storage to Secure Folder. 1 2 3 Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE. Tap MOVE. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap COPY. The method for moving content may vary depending on the content type. Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 Launch the Secure Folder app and tap Gallery. Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps. Tick one or more apps installed on the device and tap ADD. To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS. 169 Settings Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. 1 2 3 Launch the Secure Folder app and tap → Settings → Accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup. Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 2 3 4 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Add account and register and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud. 170 Settings Restoring data 1 2 3 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. Backed up data will be restored to your device. Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up. Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Cloud and accounts. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset. • Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. Refer to Samsung Cloud for more information. 171 Settings • My Profile: Manage your personal information and Samsung account details. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Refer to Backup and restore for more information. Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW. Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information. To set the device to automatically back up data, tap the AUTO BACK UP switch to activate it. To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a device and the data types you want to restore and tap RESTORE NOW. The selected data will be restored to your device. Using a Google account On the Settings screen, tap Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. 172 Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. • Hearing: Customize the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customize the settings to improve accessibility for users who have reduced dexterity. • Text-to-speech: Set the text-to-speech options such as language or speech rate while using Voice Assistant. • Direction lock: Change the directional combination settings for unlocking the screen. • Direct access: Set the device to launch selected accessibility menus when you press and hold the Power key and the Volume Up key simultaneously. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Answering and ending calls: Change the method of answering or ending calls. • Single tap mode: Use a single tap instead of a swipe to respond to alarms, alerts, and incoming calls. • Accessibility settings backup: Export or import the accessibility settings to share them with other devices. • SERVICES: View accessibility services installed on the device. 173 Settings General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Control how the device displays the time and date. If the battery becomes fully discharged, the time and date are reset. • Contact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • Report diagnostic information: Set the device to automatically send its diagnostic and usage information to Samsung. • Marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings. Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 3 Select a language to add. To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap APPLY. If an app does not support the default language, the next supported language in the list will be used. 174 Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to download updates automatically when connected to a Wi-Fi network. • Scheduled software updates: Set the device to install downloaded updates at a specified time. Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. 175 Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. • My phone number: View your phone number. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence. • Device name: View and edit the name that will be displayed when connecting your device with other devices via Bluetooth, Wi-Fi Direct, and other methods. • Model number: View the device’s model number. • Software information: View the device’s software information, such as its operating system version and firmware version. • Battery information: View the device’s battery status and information. 176 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. • You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 177 Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap General management → Reset → Factory data reset → RESET → DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. If you registered a Google account to the device, you must sign in to the same Google account after resetting the device. 178 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery. 179 Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. • The battery is consumable and the useful charge will get shorter over time. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. 180 Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorized by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device. • Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. 181 Appendix Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the Smart manager or manually delete unused apps or files to free up storage space. The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app and tap Display → Home screen → Apps button → Show Apps button → APPLY. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. 182 Appendix The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. Removing the battery • To remove the battery, contact an authorized service centre. • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. • Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence. 183 Health and Safety Please read this important safety information before you use the device. It contains general safety information for devices and may include content that does not apply to your device. Follow the warning and caution information to prevent injury to yourself or others and to prevent damage to your device. The term ‘device’ refers to the product and its battery, charger, the items supplied with the product, and any Samsung-approved accessories used with the product. Warning: Failure to comply with safety warnings and regulations can cause serious injury or death. Do not use damaged power cords or plugs, or loose electrical sockets Unsecured connections can cause electric shock or fire. Do not touch the device, power cords, plugs, or the electric socket with wet hands or other wet body parts Doing so may cause electric shock. Do not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire. Do not bend or damage the power cord Doing so may cause electric shock or fire. Do not use the device with wet hands while the device is charging Doing so may cause electric shock. Do not directly connect together the charger’s positive and negative terminals Doing so may cause fire or serious injury. Do not use your device outdoor during a thunderstorm Doing so may result in electric shock or device malfunction. Use manufacturer-approved batteries, chargers, accessories, and supplies • Using generic batteries or chargers may shorten the life of your device or cause the device to malfunction. They may also cause a fire or cause the battery to explode. • Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung. 184 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care • Never dispose of the battery or device in a fire. Never place the battery or device on or in heating devices, such as microwave ovens, stoves, or radiators. The device may explode when overheated. Follow all local regulations when disposing of used battery or device. • Never crush or puncture the device. • Avoid exposing the device to high external pressure, which can lead to an internal short circuit and overheating. Protect the device, battery and charger from damage • Avoid exposing your device and battery to very cold or very hot temperatures. • Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery. • Do not directly connect together the battery’s positive and negative terminals and prevent them from coming into contact with metal objects. Doing so may cause the battery to malfunction. • Never use a damaged charger or battery. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers • The battery may leak. • Your device may overheat and cause a fire. Do not use or store your device in areas with high concentrations of dust or airborne materials Dust or foreign materials can cause your device to malfunction and may result in fire or electric shock. Prevent the multipurpose jack and the small end of the charger from contact with conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not touch the multipurpose jack with sharp tools or cause an impact to the multipurpose jack Conductive materials may cause a short circuit or corrosion of the terminals, which may result in an explosion or fire. 185 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery • Doing so may damage the device or result in an explosion or fire. • Children or animals can choke on small parts. • If children use the device, make sure that they use the device properly. Do not insert the device or supplied accessories into the eyes, ears, or mouth Doing so may cause suffocation or serious injuries. Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery For safe disposal of your Li-Ion battery, contact your nearest authorized service centre. Caution: Failure to comply with safety cautions and regulations can cause injury or property damage Do not use your device near other electronic devices • Most electronic devices use radio frequency signals. Your device may interfere with other electronic devices. • Using an LTE data connection may cause interference with other devices, such as audio equipment and telephones. Do not use your device in a hospital, on an aircraft, or in automotive equipment that can be interfered with by radio frequency • Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device can interfere with the pacemaker. • To minimize possible interference with a pacemaker, use your device only on the side of your body that is opposite the pacemaker. • If you use medical equipment, contact the equipment manufacturer before using your device to determine whether or not the equipment will be affected by radio frequencies emitted by the device. • On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational instruments. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. • Electronic devices in your car may malfunction due to radio interference from your device. Contact the manufacturer for more information. 186 Health and Safety Do not expose the device to heavy smoke or fumes • Doing so may damage the outside of the device or cause it to malfunction. If you use a hearing aid, contact the manufacturer for information about radio interference The radio frequency emitted by your device may interfere with some hearing aids. Before using your device, contact the manufacturer to determine whether or not your hearing aid will be affected by radio frequencies emitted by the device. Do not use your device near devices or apparatuses that emit radio frequencies, such as sound systems or radio towers Radio frequencies may cause your device to malfunction. Turn off the device in potentially explosive environments • Turn off your device in potentially explosive environments instead of removing the battery. • Always comply with regulations, instructions and signs in potentially explosive environments. • Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in blasting areas. • Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or accessories. If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion. Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle While driving, safely operating the vehicle is your first responsibility. Never use your mobile device while driving, if it is prohibited by law. For your safety and the safety of others, use your common sense and remember the following tips: • Get to know your device and its convenience features, such as speed dial and redial. These features help you reduce the time needed to place or receive calls on your mobile device. • Position your device within easy reach. Make sure you can access your wireless device without taking your eyes off the road. If you receive an incoming call at an inconvenient time, let your voicemail answer it for you. • Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and heavy traffic can be hazardous. 187 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. • Do not engage in stressful or emotional conversations that may be distracting. Make the person you are talking to aware that you are driving and suspend conversations that could potentially divert your attention from the road. Care for and use your mobile device properly Keep your device dry • Humidity and liquids may damage the parts or electronic circuits in your device. • Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is). Then, dry the device with a towel and take it to a service centre. • This device has internal liquid indicators fitted. Water damage to your device may void the manufacturer’s warranty. Store your device only on flat surfaces • If your device falls, it may be damaged. The device can be used in locations with an ambient temperature of 0°C to 35°C. You can store the device at an ambient temperature of -20°C to 50°C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan • Do not store your device in very hot areas such as inside a car in the summertime. Doing so may cause the screen to malfunction, result in damage to the device, or cause the battery to explode. • Do not expose your device to direct sunlight for extended periods of time (on the dashboard of a car, for example). • For a device with a removable battery, the battery can be stored separately in locations with an ambient temperature of 0 °C to 45 °C. Do not store your device with metal objects, such as coins, keys, and necklaces • Your device may be scratched or may malfunction. • If the battery terminals come into contact with metal objects, this may cause a fire. 188 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed The battery may fall out of the device, which may result in damage or malfunction. If your device has a camera flash or light, do not use it close to the eyes of people or pets Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes. Use caution when exposed to flashing lights • While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. • Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash-based games for extended periods. If you feel any discomfort, stop using the device immediately. • If anyone related to you has experienced seizures or blackouts while using a similar device, consult a physician before using the device. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device immediately and consult a physician. • To prevent eye strain, take frequent breaks while using the device. Reduce the risk of repetitive motion injuries When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If you continue to have discomfort during or after such use, stop using the device and consult a physician. 189 Health and Safety Protect your hearing and ears when using a headset • Excessive exposure to loud sounds can cause hearing damage. • E xposure to loud sounds while walking may distract your attention and cause an accident. • Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music. • In dry environments, static electricity can build up in the headset. Avoid using headsets in dry environments or touch a metal object to discharge static electricity before connecting a headset to the device. • Do not use a headset while driving or riding. Doing so may distract your attention and cause an accident, or may be illegal, depending on your region. Use caution when using the device while walking or moving • Always be aware of your surroundings to avoid injury to yourself or others. • Make sure the headset cable does not become entangled in your arms or on nearby objects. Do not paint or put stickers on your device • Paint and stickers can clog moving parts and prevent proper operation. • If you are allergic to paint or metal parts of the device, you may experience itching, eczema, or swelling of the skin. When this happens, stop using the device and consult your physician. Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution • Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted. • Avoid placing your device and accessories near or in an airbag deployment area. Improperly installed wireless equipment can cause serious injury when airbags inflate rapidly. Do not drop your device or cause impacts to your device • Your device may be damaged or may malfunction. • If bent or deformed, your device may be damaged or parts may malfunction. 190 Health and Safety Ensure maximum battery and charger life • Batteries may malfunction if they are not used for extended periods. • Over time, unused device will discharge and must be recharged before use. • Disconnect the charger from power sources when not in use. • Use the battery only for its intended purpose. • Follow all instructions in this manual to ensure the longest lifespan of your device and battery. Damage or poor performance caused by failure to follow warnings and instructions can void your manufacturer’s warranty. • Your device may wear out over time. Some parts and repairs are covered by the warranty within the validity period, but damages or deterioration caused by using unapproved accessories are not. When using the device, mind the following • Hold the device upright, as you would with a traditional phone. • Speak directly into the microphone. Do not disassemble, modify, or repair your device • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire. • Turn off the device before removing the battery. If you remove the battery with the device turned on, it may cause the device to malfunction. When cleaning your device, mind the following • Wipe your device or charger with a towel or an eraser. • Clean the battery terminals with a cotton ball or a towel. • Do not use chemicals or detergents. Doing so may discolour or corrode the outside the device or may result in electric shock or fire. Do not use the device for anything other than its intended use • Your device may malfunction. Avoid disturbing others when using the device in public Allow only qualified personnel to service your device • Allowing unqualified personnel to service your device may result in damage to your device and will void your manufacturer’s warranty. 191 Health and Safety Handle SIM cards, memory cards and cables with care • When inserting a card or connecting a cable to your device, make sure that the card is inserted or the cable is connected to the proper side. • Do not remove a card while the device is transferring or accessing information, as this could result in loss of data and/or damage to the card or device. • Protect cards from strong shocks, static electricity, and electrical noise from other devices. • Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If dirty, wipe the card with a soft cloth. • Inserting a card or connecting a cable by force or improperly may result in damage to the multipurpose jack or other parts of the device. Ensure access to emergency services Emergency calls from your device may not be possible in some areas or circumstances. Before travelling in remote or undeveloped areas, plan an alternative method of contacting emergency services personnel. Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information. • Carefully read the permissions screen when downloading applications. Be particularly cautious with applications that have access to many functions or to a significant amount of your personal information. • Check your accounts regularly for unapproved or suspicious use. If you find any sign of misuse of your personal information, contact your service provider to delete or change your account information. • In the event your device is lost or stolen, change the passwords on your accounts to protect your personal information. • Avoid using applications from unknown sources and lock your device with a pattern, password, or PIN. Do not distribute copyright-protected material Do not distribute copyright-protected material without the permission of the content owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal issues caused by the user’s illegal use of copyrighted material. 192 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. • Do not visit untrusted websites. • Delete suspicious messages or email from unknown senders. • Set a password and change it regularly. • Deactivate wireless features, such as Bluetooth, when not in use. • If the device behaves abnormally, run an antivirus program to check for infection. • Run an antivirus program on your device before you launch newly-downloaded applications and files. • Install antivirus programs on your computer and run them regularly to check for infection. • Do not edit registry settings or modify the device’s operating system. 193 Health and Safety Acknowledging Special Precautions and Industry Canada Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if they cause damage or a defect to the device. Although your device is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Information to User This equipment has been tested and found to comply with the limits of a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient/relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Warning: At very high volumes, prolonged listening to a headset can damage your hearing. Specific Absorption Rates (SAR) for Wireless Devices The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user of a wireless device. The SAR value of a device is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the device emits. All devices are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a device can be substantially less than the level reported to Industry Canada. This is because of a variety of factors including its proximity to a base station antenna, design and other factors. What is important to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. 194 Health and Safety All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. This device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device 0mm from the body. Correct disposal of this product (Waste Electrical & Electronic Equipment) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g., charger, headset, USB cable) should not be disposed of with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant. Correct disposal of batteries in this product This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. 195 Health and Safety Disclaimer Some content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for your personal non-commercial use. You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device. “THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which Samsung has no control. Without limiting the generality of this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption or suspension of any content or service made available through this device. Samsung is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers. 196 Copyright Copyright © 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners. IC Notice This Class B digital apparatus complies with Canadian ICES-003. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. About HEVC Advance THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
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