Timberman_Arcade_Service Manual_1.3_Magic_Play Timberman Arcade Service Manual 1.3 Magic Play

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Operation Manual (v1.3)
SOFTWARE VERSION: 20161215

MAGIC PLAY SP Z O.O.
CHOCIMSKA 6, 62800 KALISZ, POLAND
Phone/Fax: +48 62 753 21 88
e-mail: service@magicplay.pl
website: www.magicplay.pl
1

TABLE OF CONTENTS
Important Safety Instructions
1. SPECIFICATIONS
2. PACKAGE CONTENTS
3. SET UP & INSTALATION
3.1 DEVICE AND MOST IMPORTANT ELEMENTS
3.2 MARQUEE ASSEMBLY
3.3 LEVEL ADJUSTMENT
3.4 TRANSPORTING THE GAME
3.5 CONNECTING THE POWER

4. ACTIVATION, UPDATE AND GAMEPLAY
4.1 ACTIVATION
4.2 SOFTWARE UPDATE
4.3 GAMEPLAY

5. GAME OPTIONS
5.1. MENU ACCES AND NAVIGATION
5.2. SERVICE MENU
5.3. DEVICE SETTINGS
5.4. GAME SETTINGS
5.5. CREDITS SETTINGS
5.6. TICKETS SETTINGS
5.7. LEADERBOARDS
5.8. COUNTERS
5.9. LOGS AND STATS
5.10. TESTS

6. RECOMMENDED TICKETS SETTINGS
7. MAINTENANCE, INSPECTION
7.1 SAFETY CHECK

8. SPARE PARTS LIST
9. ELECTRICAL DIAGRAM
10. TROUBLESHOOTING
8.1. SYSTEM MICROSD CARD LOCATION.
8.2. „NO SIGNAL” ALERT ON SCREEN
8.3. BLACK SCREEN WITHOUT COMMUNICATES
8.4. PROBLEMS WITH TICKET DISPENSING, GAME CRASHING/FREEZING, SETTINGS ARE NOT SAVED
8.5. PROBLEMS WITH COIN ACCEPTORS/BILL ACCEPTORS
8.6. BUTTONS/COINS MECH NOT WORKING
8.7. MICROSD card repair for Windows OS
8.8. CPU boards

11. TERMS OF WARRANTY
2

Thank You for purchasing TIMBERMAN . We hope you enjoy the product.
The manual contains valuable information about how to operate and maintain your game machine
properly and safetly. It is intended for the owner and/ or personnel in charge of product operation.
Carefully read and understand the instructions.
If you need any help during instalation and setup please utilize this manual and troubleshooting guide. If
the product fails to function properly, non-technical personnel should under no circumstance sttempt to
service the machine. Contact your distributor or manufacturer for help.
PLEASE READ BEFORE USE

IMPORTANT SAFETY INSTRUCTIONS
To ensure the safe usage of this product, carefully read and understand these
instructions before operating your game.
Save these instructions for future reference.
Use this product only as described in this manual. Other uses not recomended may cause fire,
Electric shock or personal injury. Unplug the game from the outlet when not in use, when moving from one
location to another, and before cleaning/servicing.
Explanations witch require special attention are indicated by signs of warning. Depending on the potential
hazardous degree, the terms: NOTE, NOTICE, and WARNING are used.
NOTE: A NOTE indicates useful hints or information about product usage.
NOTICE: A NOTICE inticades potential damage to product and how to avoid the problem.
WARNING: A WARNING indicates a potential for product damage or serious personal injury.
I tis important to understand the meaning of the following HAZARD SIGNS befor contuning:
High Voltage and Shock Hazard:
High voltage can cause electric shock.
Turn off/unplug power before servicing.
High temperature Hazard:
This part may cause scalding.
Do not touch. Surface may be hot.
No Touching Hazard:
This may be hot or can cause electric shock.
Do not touch.

Use the following safety guidelines to help ensure your own personal safety and to help protect your
equipment and surrounding enviroment from potential damage.
3

THIS PRODUCT IS AN INDOOR MACHINE ONLY!
DO NOT INSTALL OUTDOOR!
Avoid installing in the following places to prevent fire, electric shock, injury and/ or
machine malfunctioning:
•

Places subject to rain/ moisture, or places subject to high humidy.

•

Places subject to direct sunlight, or places subject to extremely hot or cold temperatures to
ensure that it is used within the specified operating range.

•

Places where inflammable gas may be present or in the vicinity of highly inflammable/
volatile chemicals or items that can easly catch fire

•

On unstable or sloped surfaces. The machine may topple or cause unforeseen accidents.

•

Vicinty of fire exist, fire extinguishers.

WARNING!
Non-technical personnel who do not have technical knowlege and expertise should
refrain from performing such work that this manual require or preform tasks wich
are not explained in this manual. Failing to comply can cause severe accidents such
as electric shock or other serious injuries.
WARNING: To reduce the risk of fire, electric shock or personal injury, unplug or
disconnect the machine from the power supply before servicing.

Note: The contents of this manual may be updated without notice.

4

1. SPECIFICATIONS
Rated power supply:
Dimensions:
Weight:

110 - 240V
115 x 68 x 294cm
150Kg

NOTICE: After turning off the game, please wait at least 1 minute before restarting again.

2. PACKAGE CONTENTS
Open the package and make sure all the items are included:
• 1 x Body Assembly
• Following accessories
No.

Name

Qty.

1

Marquee

1

2
3

Marquee mounting screws
Keys

4
3 sets

4

User’s manual

1

5

LED controler remote

1

6

Bill acceptor cover

1

7

Coin acceptor cover

1

Illustration

Note

If any items are found missing, please contact your sales representative for help immediately.

NOTE: Part models are subject to change without notice.
5

3. SETUP & INSTALLATION

WARNING!
THIS PRODUCT IS AN INDOOR MACHINE ONLY!
DO NOT INSTALL OUTDOOR!
•
•
•

Refer to IMPORTANT SAFETY INSTRUCTIONS (Pg. 3) for places to avoid
Place the unit on dry level surface
Ventilation openings in the back of the unit must not be obstructed by objects or by wall.

3.1 DEVICE AND IMPORTANT ELEMENTS

1. 42” LED display
2. left speaker
3. right speaker
4. game panel with control buttons – access to buttons
switches – can be opened by unlocking clamps accessible
through the front service door
5. coin acceptor
6. bill acceptor

7. front service door - access to coin and bill acceptors,
tickets feeder, mechanical counters and service button
8. ticket dispenser
9. upper back service door – access to display, speakers and
marquee assembly
10. lower back service door – access to main board, I/O
board, power supply, LED controller and wiring
11. power socket

6

3.2 MARQUEE ASSEMBLY
Two persons may be required for marquee assembly. To install the marquee you first need to open the
rear upper door. Set a ladder or other platform on the back of the unit.

Raise the marquee up, climb onto the platform and Secure marquee by placing the screws in the holes
place the marquee base brackets in the holes on
(1 and 2). Tighten the screws. Connect the power
top of the unit. Pass the backlight power cord
cable connectors (3).
through the hole.

3.3 LEVEL ADJUSTMENT
Install this machine on flat surface. Adjust levers to lift casters off the ground to level the game.
If the game is installed on an unstable floor, it could cause a malfunction.
To fix the game, adjust the leveler down until it touches the floor, lifting the casters off the ground by
5mm. Repeat the same for all levelers.

NOTICE: Make sure the machine is level with the ground and all the adjustable legs
should stick to floor closely.
3.4 PLAY ZONE
This machine requires space for playing and for maintenance as shown below.
Leave space around the game upon instalation:
Service area: 50cm
Play area:
100cm

7

3.5 TRANSPORTING THE GAME
If you need to move the game, adjust the levelers back to an „up“ position so the casters touch the
ground.
NOTICE
• Be careful not to damage the machine durning transport.
• The machine should be handled with care when brining it down from a high level.
• Always unplug the game before moving.
• Keep the machine in upright position during transport.
• For longer distance transport, packkage the game properly to prevent damages

3.6 CONNECTING POWER
IMPORTANT: POWER SUPPLY ADJUSTS AUTOMATICALLY
•
•
•
•

Machines electrical system (power supplys and display) will adjusts automatically to 230V or 115V
voltage.
Do not plug the equipment power cables into an electrical outlet if the power cable is damaged.
Avoid putting many loads on one electrical outlet as it could generate heat the fire resulting from
overload.
Connect the grounding conductor to the earth terminal (GND):

WARNING
Ensure no heavy objects rest on the power cord. Check to make sure the game cabinet does not sit on the
power cord as this could damage the cord and become hazardous.

To disconnect the game, grip the plug and pul lit from the wall outlet. Never pull by the cord.

To prevent electric shock, do not touch the power plug when hand is wet.

Ensure that nothing rests on the power cord and that i tis not located where it can be stepped on or
tripped over.

8

4. ACTIVATION, UPDATE AND GAMEPLAY

IMPORTANT!
DEVICE SOFTWARE IS COPYRIGHT PROTECTED. COPYING AND DISTRIBUTION IS
STRICTLY PROHIBITED. IT IS ALSO FORBIDDEN TO INTERFERE IN THE INTEGRITY OF
SOFTWARE THROUGH MODIFICATION OR IMPLEMENTATION OF ANY CHANGES
WITHOUT APPROVAL OF THE MANUFACTURER. ANY ATTEMPTS OF SOFTWARE
CHANGES, OTHER THAN THOSE SPECIFIED BY THE MANUFACTURER MAY RESULT IN
WARRANTY LOSS.

4.1 ACTIVATION
The device is usually pre-activated , however, the activation process must
be carried out, for example, in the case of replacement of some electronic
components. To do this, turn on the device and copy version number
displayed on the screen. Version number is a sequence of twelve digits
and letters. Make sure that the code was rewritten correctly. The number
should be sent to the address timberman@magicplay.pl in order to obtain
the activation code. Activation code is a sequence of sixteen numbers and
letters separated by dashes. Use RIGHT CUT BUTTON to select NEXT and
LEFT CUT BUTTON to select PREVIOUS. Use START BUTTON to ENTER
Dashes are generated automatically.

9

4.2. SOFTWARE UPDATE
To carry out software upgrade memory stick and USB computer
mouse is required.
1. Download the .apk file and save it to a memory stick.
2. Open the lower rear service door and locate the control
processor (see picture)
3. Connect the memory stick and a computer mouse in free USB
ports.
4. Leave the Timberman application by clicking the right mouse
button.

5. Go to application list in
bottom center of the
screen

6. Click on ULTRA
EXPLORER app icon

7. Select the source from
which you want to install
the update by clicking the
"storage" in the upper left
corner of the screen.

8. Select the memory stick
on the list, described as
usb2host, usb3host or
similar

9. Locate and click the
downloaded .apk file.

10. Click "Install" in the
lower right corner of the
screen.

11. Wait for the
installation to complete. It
may take a while

12. Click "Open" in the
lower right corner of the
screen

10

4.3 GAMEPLAY
To start the game insert coins in coin acceptor or banknote in bill validator. Press the START button to start the
game. Instructions for players who are playing for the first time appears on the screen. You can skip this
information by pressing the START button. After the countdown, you can start the game. Push CUT LEFT button to
chop tree at the left side, push CUT RIGHT button to chop tree at the right side. You get a point for every cut. Each
time for a given number of points you will get one ticket. Any contact of tree branches would result to game's
over. The game will also end if the timer expires. However you can increase the timer by chopping the tree. If you
cut fast enough, you can fill the time bar to the maximum level. Then, the time bar will change color from red to
blue and you will receive bonus tickets.

5. GAME OPTIONS
5.1 MENU ACCES AND NAVIGATION
To acces menu press SERVICE BUTTON located in service door, at the lower front of the machine, next to
the coin and ticket counters. Use game panel buttons to navigate in the menu. Use RIGHT CUT BUTTON to
select NEXT (down or right) and LEFT CUT BUTTON to select PREVIOUS (up or left). Use START BUTTON to
ENTER or CHANGE the option value or selection.

11

Main Menu

Device settings

Game settings

Sfx volume

0-100

Music volume

0-100

Music 1, 2, 3

on/off

Lights

on/off

Easy mode
chops
Immortal chops
Difficulty /
Timebar seed
Background
settings
free play
default credits
settings
default credits
settings
coin settings

Description
setting sound volume
from 0 to 100
setting music volume
from 0 to 100
option is temporarily
unavailable

0-100
0-100
0-10
on/off

enable or disable the
background of the game

on/off
DEFAULT USD

the preset settings credit
for various currencies

DEFAULT EUR
DEFAULT PLN
channel mode

on/off

impulse mode

on/off

channel settings
Credits settings

coin settings
bill settings
impulse settings
set the number of credit
to one pulse of the
payout
the possibility of enable
or disable the issuance of
tickets. Disable this
option makes
disappearance of any
information and
messages that are related
with tickets

Tickets on/off

on/off

Tickets for
score

tickets for every score

on/off

1 ticket for every points

0-100

tickets for score level

on/off

Tickets settings
Tickets for
score

tickets for levels table

mercy tickets

on/off - enable or disable
channel mode to use electrical
changegiver
on/off - enable or disable pulse
mode to use mechanical
changegiver
set the number of credits
assigned to the changegiver
channel
set the number credits
corresponding to one pulse of
the changegiver

0-100

Enable or disable the option
for the conversion of a number
of points on a single ticket
the number of points needed
to gain a single ticket
enable or disable the option to
issue a given amount of tickets
for exceeding a certain level of
points
identify specific limits / levels
point and the amount of the
ticket for exceeding it
determine the amount
"consolation" tickets issued
when a player wins nothing

12

full stripe bonus
Tickets for
specials
Tickets settings

leaderboard tickets bonus

Divide by two

generate
random table

Leaderboards

generate
random table
interval
results
Resetable

Counters
Non resetable

Logs and stats

avg. Tickets
for play
avg. Score for
play
avg. Time for
play (seconds)
tickets for
score
tickets for
score levels
tickets for
speed bonus
tickets for
leaderboard
place
mercy tickets
input devices

Tests

output
devices
test audio
test video

0-100

specify the number of tickets
issued every second when the
player manages to achieve and
maintain a bonus for speed
a table specifying the number
of additional tickets for the
player for entering the list of
the best results between 1 and
8 place

for tickets with double value
generates a random scoreboard
where the "base value" is the
base number of points and the
"spread" is the minimum and
maximum "scatter" of the results
specify the time when to
generate a random list of results,
value 0 is disabling the random
list generation
a list of 8 the highest scores with
the option of removing each of
them
credit, won tickets, tickets issued,
the number of games
credit, won tickets, tickets issued,
the number of games
the average number of winning
tickets per game
the average number of winning
tickets per game
the avarage duration of the game
in seconds
number of tickets earned for
points
the number of tickets earned for
crossing the the levels scoring
the number of tickets earned for
keeping the "speed bonus"

Resettable counters of the
device
Non resetable counters of the
device

number of tickets earned for
entered into the list of tickets
the number of tickets earned as a
"consolation"
validates input devices: coin
acceptor, bill acceptor and push
buttons
validates output devices: ticket
dispenser
audio channels test
display test

Exit

13

5.2 SERVICE MENU
DEVICE SETTINGS

Sound effect, and music volume settings

GAME SETTINGS

Begginers settings and background images

CREDIT SETTINGS

Game prize, coin and bill acceptors settings

TICKET SETTINGS

STATS AND LOGS

Ticket for points, ticket for levels and special ticket
settings
Random leader board and leaderboard reste time
settings
Credits and tickets resetable and non-resetable
counters
Games, average tickets for game etc. statistics

TESTS

Machine components diagnostics

SFX VOLUME

Audio effects volume settings 0-100

MUSIC VOLUME

Music volume settings 0-100

MUSIC 1, 2, 3 – ON/OFF

Select a melody playing during the game

LIGHTNING

Option is temporarily unavailable

EASY MODE CHOPS

Set the number of cuts during which the player
gets hints on avoiding branches and after which
time bar begins to drop

IMMORTAL CHOPS

Set the number of cuts during which Timberman
will be resistant to branches hits

DIFFICULTY / TIMEBAR
SPEED

Set how fast timebar will decrease. Values from 1
to 10. 1 is very easy and 10 is very hard

BACKGROUND IMAGE

Enable or disable game background images

LEADERBOARDS
COUNTERS

5.3 DEVICE SETTINGS

5.4 GAME SETTINGS

14

5.5 CREDITS SETTINGS
FREE PLAY ON/OFF

Free play, no credits needed.

DEFAULT SETTINGS

Predefined credits settings for various currencies

COIN SETTINGS

Coin acceptor settings for impulse and channel
modes

BILL SETTINGS

Bill acceptor settings

DEFAULT USD

Predefined credit settings for US DOLLARS

DEFAULT EUR

Predefined credit settings for EURO

DEFAULT PLN

Predefined credit settings for POLISH ZLOTY

CHANNEL MODE ON/OFF

CHANNEL MODE ON/OFF: for channel coin
acceptors – can accept more than one type of
coins/tokens. If channel mode is switched on,
impulse mode turns off automatically.

CHANNEL MODE SETTINGS

Set how many games/credits will be launched by
single pulse from channel 1 to 6

15

IMPULSE MODE ON/OFF

IMPULSE MODE ON/OFF: for impulse or
mechanical coin acceptors – accepts only one
type of coins/tokens. If pulse mode is switched
on, channel mode turns off automatically.

IMPULSE MODE SETTINGS

Set how many games/credits will be launched by
single pulse from coin acceptor

BILL SETTINGS

Set how many games/credits will be launched by
pulses from bill acceptor.

TICKETS ON/OFF

Tickets support enabled or disabled. All in-game
tickets information will be unavailable when OFF

TICKETS FOR SCORE

Tickets ratio settings for points scored and number
of tickets for score levels

TICKETS SPECIALS

Tickets for speed bonus and leaderboard place

GIVE ### TICKETS

Dispense outstanding tickets. NOTE: tickets will
also dispense automatically when inserted into the
ticket dispenser

CLEAR REMANING TICKETS

Clear ticket due

DIVIDE BY TWO ON/OFF

Turn on if you value each ticket as 2 tickets

5.6 TICKETS SETTINGS

16

TICKETS FOR SCORE
ON/OFF

Enable or disable the option for the conversion
number of points to a single ticket
Set how many points a player must earn to get a
ticket

TICKETS FOR SCORE
LEVELS

Enable or disable the option to issue a given
amount of tickets for exceeding a certain number
of points
Set how many tickets player will receive for
reaching this score

MERCY TICKETS

Set how many "consolation" tickets will be given
when the player wins nothing

FULL STRIPE BONUS

Set how many tickets player will receive for
achiving and maintaning the speed bonus bar

LEADERBOARD TICKET
BONUS

Table specifying number of bonus tickets for
entering the best results list

RANDOM LEADERBOARD
GENERATOR

Generates a random scoreboard where the "base
value" is the base number of points and the
"spread" is the minimum and maximum "scatter"
of the results

RANDOM LEADERBOARD
GENERATOR INTERVAL

Specify the time when to generate a random list of
results, value 0 is disabling the random list
generation

LEADERBOARD EDITOR

List of 8 the highest scores with the option of
removing each of them

5.7 LEADERBOARDS

17

5.8 COUNTERS
RESETABLE COUNTERS

Credit, win tickets, tickets issued, the number of
games

NON-RESETABLE
COUNTERS

Credit, win tickets, tickets issued, the number of
games

AVG. TICKETS FOR PLAY

average number of tickets earned for points

AVG. SCORE FOR PLAY

average number of tickets earned for score levels

AVG. TIME FOR PLAY
TICKET FOR SCORE

average duration of the game

TICKETS FOR SCORE LEVELS

number of tickets earned for score levels

TICKETS FOR SPEED BONUS

number of tickets earned for SPEED BONUS (full
time bar)

TICKETS FOR
LEADERBOARD PLACE

number of tickets earned for leaderboard entry

MERCY TICKETS

number of mercy tickets

INPUT DEVICES

Validates input devices: coin acceptor, bill
acceptor and push buttons

OUTPUT DEVICES

Validates output devices: ticket dispenser

TEST AUDIO

Audio channels test

TEST VIDEO

Display test

5.9 LOGS AND STATS

number of tickets earned for points

5.10 TESTS

18

BILL ACCEPTOR

To check, insert a coin into the coin acceptor. The
screen will display information about the channel
on which the coin was accepted
To check, insert a bill into the bill acceptor.

BUTTON 1

Press START button to check

BUTTON 2

Press LEFT CUT buton to check

BUTTON 3

Press RIGHT CUT buton to check

BUTTON 4

Press SERVICE buton to check

GIVE TICKETS

Dispense specified amount of tickets

LEFT CHANNEL

Check left audio channel

RIGHT CHANNEL

Check right audio channel

BOTH CHANNELS

Check both channels simultaneously

COIN ACCEPTOR

19

RED

Display red color

GREEN

Display green color

BLUE

Display blue color

WHITE

Display white color

6. RECOMMENDED TICKETS SETTINGS
30
60
5
ON
YES
10
YES
TICKETS
5
10
15
20
30
40
50
60
0
0,5

TICKET SETTINGS

EASY MODE CHOPS
IMMORTAL CHOPS
DIFFICULTY/TIMBER SPEED
IMAGE
TICKET FOR SCORE
TICKETS FOR EVERY SCORE
ONE TICKET FOR EVERY POINTS
TICKETS FOR SCORE LEVEL
SCORE
65
110
150
200
300
400
500
600
MERCY TICKETS
TICKET SPECIALS
FULL STRIPE BONUS(SECONDS)
LEADERBOARD TICKET BONUS
PLACE
1
PLACE
2
PLACE
3
PLACE
4
PLACE
5
PLACE
6
PLACE
7
PLACE
8
TICKETS IN DEMO MESSAGE VALUE

GAME SET.

MENU
GAME SETTINGS

25
20
18
15
12
10
8
5
1000

20

7. MAINTENANCE, INSPECTION
7.1 SAFETY CHECK
Check the points listed before operating the machine. These checks are nessessary for safe machine
operation:
1. Try to run the game before operation each day.
2. Conduct monthly routine checks of game components to ensure good working condition
3. Check the machine regularly for dust and clean when nesessary.
Note : Parts and components require preventative maintenance to be kept running smoothly

8. SPARE PARTS LIST
Part no.

Part
Electronic parts

Part no.

Part

EU2-1630-1

Socket to power supply wire

TMB-101

42" LED display

EU2-1630a-2

Power supply extension

TMB-102

Main board

EU2-1644

Speakers wiring

TMB-103

I/O board

TMB-113

3m HDMI cord

TMB-104

12V 5V power supply

Deacals and decorative

TMB-105

12V power supply

TMB-301

Display cover with decal

TMB-106

RGB LED driver and remote controler

TMB-302

Front panel cover

TMB-107S

"Start" button with switch

TMB-303

Lower front logo

TMB-107L

"Left cut" button with switch

TMB-304L

Left side sticker

TMB-107R

"Right cut" button with switch

TMB-304R

Right side sticker

TMB-107A

Button LED light

TMB-305

Base front sticker set

TMB-108

Speaker

TMB-306L

Base left side sticker

TMB-109

Power socket with fuse

TMB-306R

Base right side sticker

TMB-110

Power cord

TMB-307

Marquee complete

TMB-111

12cm 12V cooling fan

TMB-307-T

Timberman marquee plexi

TMB-112

Mechanical counter

TMB-307-B

Timberman logo marquee letters

TMB-113

Service button

TMB-308T

Upper display aluminium profile with sticker

TMB-308M

Lower display aluminium profile with sticker

Wiring
EU2-1595

Button switches and lights wiring

TMB-308B

Lower front aluminium profile with sticker

EU2-1596

Counters and service button wire

TMB-309

Front panel with LED's

EU2-1597

RGB LED extension wire

TMB-310B

Bill acceptor cover

EU2-1598

Ticket dispenser wire

TMB-310C

Coin acceptor cover

EU2-1308-2

I/O board to Main Board USB wire

TMB-311

Electronic coin acceptor mounting panel

EU2-1599

Coin acceptor wire

EU2-1600

LED power wire

TMB-401

Base wheel

EU2-1607

Bill acceptor wire

TMB-402

Leg leveler

EU2-1608a

Cooling fan wiring

TMB-403

28mm lock with keys

EU2-1626

Main Board power wire

TMB-404

Fan cover

EU2-1627

RGB LED controller power wire

TMB-405

Tickets holder

EU3-1628

I/O board wiring

TMB-406

Cashbox

EU2-1629

I/O board power wire

TMB-407

Front panel fastener

Mechanical parts

21

9. ELECTRICAL DIAGRAM

22

10. TROUBLESHOOTING
10.1 SYSTEM MICROSD CARD LOCATION
The MicroSD card is located at back of CPU board, near top-right installation screw. It is possible to pull it
without CPU board disassembly. See picture.

CPU board front view

CPU board back view

10.2 „NO SIGNAL” ALERT ON SCREEN
1. Observe CPU board placed behind bottom rear service door when machine is plugged in.
RED LED light:
Solid: 5V power is on: OK
Blinking: Problems with power supply, check power supply (2nd point) or
wiring connections or CPU board failure atleast.
No red LED light: No 5V power. Check power supply, check power supply
voltage, check wirings and connections. CPU board failure is not common
but possible.
BLUE light:
Solid RED LED light is required to see BLUE LED status!
Solid or no blue LED light: MicroSD Card/software failure. Put backup MicroSD card provided with machine
and check results. There is a posibility to write image on old MicroSD card if it is not physically damaged.
Blinking: Normal operating state – everything seems to be ok with CPU board software.
2. Check two power supplies placed behind bottom rear service door.
Solid green LED signal means: Everything is ok.
Blinking green LED signal means: Power supply failure.
a) Too low power load due disconnected some components of the machine
b) Short circuit in installation
No green LED signal means:
a) Power supply failure
b) No power on supply cables

23

10.3 BLACK SCREEN WITHOUT COMMUNICATES
1. Check screen power plug
2. Check if the screen is turned ON:
Open big rear service door and check POWER LED signal.
Solid RED: means that TV is turned off (sometimes it could happen). If you see RED LED signal, click by the
nearest button to turn it on(see picture) or use porovided tv remote.
No LED: Screen is ON and it working properly. Check input source using tv remote. Or no power
supplied/screen failure.

3. Check CPU board (1st step of „No signal alert on screen”)

10.4 PROBLEMS WITH TICKET DISPENSING, GAME CRASHING/FREEZING, SETTINGS ARE
NOT SAVED
Caution: This will erase your game settings/electrical counters and stats! Game will need to be configured
if default settings does not fit your requirements
1. Open the lower rear service door, locate the CPU board (see picture) and plug USB mouse.

2. Leave the Timberman application by clicking the right mouse
button.

24

3. Go to application list in bottom center of the screen

4. Select Settings

5. Select „Apps“

6. Find and click on Timberman application

25

7. Click „CLEAR DATA“

8. App refreshed, click on the circle at the bottom of the screen to back to machine desktop.

9. Disconnect USB mouse. Game need to be configured.

10.5 PROBLEMS WITH COIN ACCEPTORS/BILL ACCEPTORS
1. Possible problems with acceptors firmware
2. Check wirings for acceptors
3. Not accepted permission to acces USB device for I/O board (see „Buttons/coins not working”)

10.6 BUTTONS/COINS MECH NOT WORKING
1. Check wiring connections to I/O board
2. If new CPU board, I/O board or LED driver connected you will be asked to confirm USB Access
permission to USB device. Check everything as described on picture below. Check use by default[...] → click
OK. Often three times this pop-up occur.

3. If You accidently press CANCEL after selecting checkbox for „Use default...“ follow steps from (Problems
with ticket dispensing, game crashing/freezing, settings are not saved) and addicionally click CLEAR
DEFAULTS at step 10! Run Timberman from desktop and follow step 2 from this section.

26

10.7 MICROSD CARD REPAIR TUTORIAL for Windows OS
1. Download Win32 Disk Imager (link)
https://sourceforge.net/projects/win32diskimager/files/Archive/Win32DiskImager-0.9.5binary.zip/download
2. Extract downloaded program

3. Select extract location and click extract

4. Insert Micro SDCard (8GB SDHC Class 10) from your CPU board or new into your card reader and run
Win32DiskImager

5. Select provided image file and select proper device letter (CPU board Micro SD card)

6. When image file and drive letter is selected properly, click “Write” and wait for finish. Put SD card back
into CPU board unit and turn the machine on. Solid RED and blinking BLUE LED light on CPU board means
that everything is ok. (refer to other “Troubleshooting” steps)

27

8.8 CPU BOARD VERSIONS
All units above the serial number 0400916 are equipped with CPU board v2.

CPU board v1 (older)

CPU board v2 (new)

28

11. TERMS OF WARRANTY
Magic Play Sp. z o.o. warrants that the TIMBERMAN game will be free from defects in electronics for a
period of 12 months from the date of delivery.
Warranty covers:
• Display
• Main board
• I/O board
• Power supplys
• LED driver
• LED lighting
Warranty terms do not cover parts not included above.

Definition of defect:
It will be considered as defective if any connection between subcomponents on a particular board fails or
any of them stops working itself. It does not include damages which occurred due to misuse, unauthorized
connection or modifications.

Should the product prove defective during the warranty period, Magic Play, at its option,
shall:
1. Repair the defective part by means of telephone support or depot service at no charge for parts of labor.
2. Replace the defective part with a comparable product which may be new or refurbished.
Provided that
1. Magic Play is informed of the defect immediately after it occurred. The faulty part should be dispatched
to Magic Play or its authorized distributor as soon as possible.
2. Magic Play diagnoses the defects were not caused by improper use, neglect, unauthorized
modifications, repair, setup or testing.
3. Only parts recommended and approved by Magic Play are covered by Magic Play Terms of Warranty.

UNDER NO CIRCUMSTANCES SHALL MAGIC PLAY SP. Z O.O. BE HELD RESPONSIBLE FOR
LOSES IN PROFIT, USAGE OR ACCIDENTAL SERIOUS DAMAGE TO THE MACHINE!
Magic Play sp. z o.o.
Adress: Chocimska 6
62800 Kalisz, POLAND
Phone: +48 62 753 21 88
Website: www.magicplay.eu

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