Samsung Galaxy S9|S9+ G960U G965U User Manual S 9+ (Verizon Wireless) Guide VZW EN

Samsung Galaxy S9 Manual ug-samsung-galaxy-s9-s9plus Samsung Galaxy S9 User Manual Guide |

User guide ug-samsung-galaxy-s9-s9plus Samsung - galaxy s9 / s9+ - SM-G960UZKAXAA SM-G965UZKAXAA | YOOZ Guide

User Manual: Pdf Galaxy S 9+ (Verizon Wireless) - User Guide User Guide for Samsung GALAXY Mobile Phone, Free Instruction Manual - 2

Open the PDF directly: View PDF .
Page Count: 236

Download
Open PDF In Browser	View PDF

User guide.

USER MANUAL

Table of Contents
Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Learn About Your Device . . . . . . . . . . . . . . . . . . . . . . . . . 16

Hello Bixby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Dual Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Flexible Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Water and Dust Resistance . . . . . . . . . . . . . . . . . . . . . 3

Customize Your Home Screen . . . . . . . . . . . . . . . . . 23

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Notification Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Edge Screen . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Set Up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Bixby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Assemble Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Always On Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Start Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . 12

Face Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
i

VZW_G960U_G965U_EN_UM_TN_RB6_022718_FINAL

Iris Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Fingerprint Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Galaxy Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Intelligent Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Gallery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Multi Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Google Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Enter Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Emergency Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Message+. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Use Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Samsung Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Camera and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Samsung Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Samsung Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Samsung Pay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
ii

.
Smart Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

.
Samsung Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

.
Tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

.
Verizon Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

.
Mobile Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

.
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

.
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

.
Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

.
Nearby Device Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

.
Search for Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Connect to a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

.
Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

MirrorLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

.
Download Booster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

.
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

.
Virtual Private Networks (VPN). . . . . . . . . . . . . . . . . . . . . 158

Phone Visibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

.
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Data Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Sounds and Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

.
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

.
Sound Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

.
NFC and Payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

.
Vibrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

iii

.
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

.
Ringtone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Blue Light Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

.
Notiﬁcation Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Font and Screen Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

.
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Screen Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

.
System Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Full Screen Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

.
Key-Tap Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Sound Quality and Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Smart Stay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

.
Separate App Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

One-Handed Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

.
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Device Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Manage Notiﬁcations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Quick Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Smart Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Performance Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Screen Off Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
iv

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Find My Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Language and Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Security Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Samsung Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Report Diagnostic Information . . . . . . . . . . . . . . . . . . . . . .186

Secure Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

App Permission Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Factory Data Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Secure Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Auto Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Encrypt SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

System Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Set Up SIM Card Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Lock Screen and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

View Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Screen Lock Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Security Update Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Biometric Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Device Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Lock Screen and AOD Settings. . . . . . . . . . . . . . . . . . . . . . .194

Credential Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Google Play Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Advanced Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 201
v

Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Phone Assistance App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Add an Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Dual Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

About Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Google Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Vision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Smart Simulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Hearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Tips & Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Dexterity and Interaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Samsung Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

More Accessibility Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Accessibility Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Other Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Manage Game Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
vi

Special Features
Learn about your mobile device’s
special features.

Hello Bixby

Flexible Security

Bixby responds to your voice commands and can help
you understand your settings and set up your Samsung
device.

Use your face, fingerprint, or iris to unlock your device.

Face Recognition
Configure facial recognition security to add an extra
layer of security when using your device.

For more information, see “Bixby” on page 40.

Dual Camera

For more information, see “Face Recognition” on
page 44.

The Galaxy S9+ is equipped with a rear dual camera.
The dual optical zoom feature and Live focus shooting
mode utilize both cameras.

Fingerprint Scanner
Use your fingerprint as an alternative to entering
passwords in certain apps. You can also use your
fingerprint to verify your identity when logging in to
your Samsung account.

For more information, see “Camera and Video” on
page 70.

For more information, see “Fingerprint Scanner” on
page 47.

Special Features

Water and Dust
Resistance

Iris Scanner
Use iris recognition as an alternative to entering
passwords in certain apps. You can also use your eyes
to verify your identity when logging in to your Samsung
account.

This device is rated IP68 using the Ingress Protection
rating system.
For more information, see “Maintaining Water and Dust
Resistance” on page 225.

For more information, see “Iris Scanner” on page 45.

Intelligent Scan
Combine iris and face recognition data to improve your
security experience.
For more information , see “Intelligent Scan” on
page 49.

Special Features

Getting Started
Learn about your mobile
device hardware, assembly
procedures, and how to get
started using your new device.

Front View
microSD/SIM
card tray

Front camera

Proximity sensor

Iris scanner

Volume keys
Power key
Bixby key

USB charger/Accessory port

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Getting Started

Proximity sensor

– Turns off the screen and disables touch

– Adjust the volume for ringtones, media,

functionality during a call when the device is
in close proximity to the body.

notifications, and system sounds. For more
information, see “Volume” on page 163.

– Turns the screen back on and enables touch

– In the camera app, press a volume key to

functionality during a call when the device is
outside a specific range from the body.
l

take a photo.
l

Power key

Bixby key

– Launch Bixby. For more information, see

– Press to turn the screen on or off.

“Bixby” on page 40.

– Press and hold to select a power control
option.

– Press twice quickly to launch the camera.

Getting Started

Volume keys

Back View
Dual camera
Rear camera

Flash
Heart rate sensor

Fingerprint scanner

Speaker

Headset jack

Microphone

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Getting Started

Set Up Your
Device
Learn how to set up your device
for the first time.

Assemble Your Device

1. Insert the removal tool into the hole on the
SIM card/Memory card tray, and then push until
the tray pops out.

Install a SIM card and an optional memory card
(not included), and charge your device before using.

2. Place the SIM card on the tray with the gold
contacts facing down.

Install a SIM Card and Memory Card
When you subscribe to a cellular network, you are
provided with a SIM card. You may be able to use your
previous SIM card. Contact your service provider for
more details.

3. Place the memory card on the tray with the gold
contacts facing down.

Warning: Small components such as SIM cards and
memory cards can pose a choking risk. Please be
careful when handling these cards to avoid damaging
them.
™

You can install an optional microSD memory card
(not included) to add more memory space to your
device. A memory card can be installed at any time. It
is not necessary to install it prior to using the device.
Caution: Be careful when using the removal tool to
eject an internal card tray.
Set Up Your Device

4. Slide the SIM card/Memory card tray back into
the slot.

Note: You should dry the inside of the charging port
before inserting a power connector to charge your
device. If the charging port is not fully dry, your device
may operate abnormally. For example, it may charge
more slowly or overheat. For more information, see
“Maintaining Water and Dust Resistance” on page 225.

Note: Your device is IP68 rated for dust and water
resistance. To maintain the water-resistant and
dust-resistant features of your device, make sure that
the SIM card/Memory card tray openings are
maintained free of dust and water, and the tray is
securely inserted prior to any exposure to liquids. For
more information, see “Maintaining Water and Dust
Resistance” on page 225.

The battery comes partially charged. You can use the
device while charging.
Caution: Use only charging devices that are approved
by Samsung. Samsung accessories are designed for
your device to maximize battery life. Using other
accessories may void your warranty and may cause
damage.

Charge the Battery
Your device is powered by a rechargeable battery. A
charger (charging head and USB Type-C cable) is
included with the device for charging the battery from
any standard outlet.

Set Up Your Device

While charging, the device and the charger may
become hot when using wireless charging or fast
charging. This does not affect the device’s lifespan or
performance and is in the device’s normal range of
operation.

1. Insert the USB Type-C cable into the
USB charger/Accessory port.

The charger may stop charging if the battery becomes
too hot.
If the device heats up while charging the battery:
1. Disconnect the charger from the device and close
any running apps.
2. Wait for the device to cool down, and then begin
charging the device again.
2. Connect the USB cable to the charging head, and
then plug the charging head into a standard
outlet.

• If the lower part of the device overheats,
check for damage to the connected USB
cable. Replace the damaged USB cable with a
new Samsung-approved cable.

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

Set Up Your Device

• If using a wireless charger, do not place
foreign materials between the device and the
wireless charger.
11

Start Using Your Device

Use the Setup Wizard

Turn Your Device On or Off

The first time you turn your device on, the Setup Wizard
guides you through the basics of setting up your
device.

The instructions below explain how to turn your device
on or off.

Follow the prompts to choose a default language,
®
connect to a Wi-Fi network, set up accounts, choose
location services, learn about your device’s features,
and more.

To turn the device on:
u

Press and hold the Power key until the device
turns on.

To turn the device off:
1. Press and hold the Power key.
2. Tap Power off, and confirm when prompted.

Set Up Your Device

Lock or Unlock Your Device

Add a Google Account

Use your device’s screen lock features to secure your
device. By default, the device locks automatically
when the screen times out.

Your new device uses your Google Account to fully
™
utilize its Android features.

™

1. From a Home screen, swipe up to access Apps.

To lock the device:
u

Press the Power key.

To unlock the device:
u

Press the Power key or double-tap

Settings > Accounts > Accounts.

3. Tap

Add account > Google.

Note: When you sign in to a Google Account, Factory
Reset Protection (FRP) is activated. FRP requires your
Google Account information when resetting to factory
settings. For more information, see “Factory Reset
Protection” on page 189.

Home, and

then drag your finger across the screen.
The default Screen lock on your device is Swipe.
To choose a secure screen lock, see “Set a Secure Screen
Lock” on page 193.

Set Up Your Device

2. Tap

Add a Samsung Account

Transfer Data from Your Old Device

Create a Samsung account for access to Samsung
content and apps on your device.

Use Smart Switch to transfer contacts, photos, and
other content from your old device. You can also use
the included On-the-Go adapter to transfer content
quickly and easily from your old device, without
installing the Smart Switch app. For more information,
visit samsung.com/us/support/owners/app/smartswitch.

™

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings >

Samsung account.

Add an Email Account
View and manage all of your email accounts.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accounts > Accounts.

3. Tap

Add account > Email.

Old Device

Set Up Your Device

New Galaxy

Note: The USB option must be set to Media device
(MTP) on the other device. Transferring content with a
USB cable may increase battery consumption. Make
sure your battery is fully charged.

Set Up Your Voicemail

To use Smart Switch:

2. Touch and hold

You can access your voicemail from a Home screen.
1. From a Home screen, tap

1. From a Home screen, swipe up to access Apps,
and then tap

Voicemail.

3. Follow the tutorial to create a password, record a
greeting, and record your name.

Settings > Accounts >

Smart Switch.

For more information, see “Voicemail” on page 123.

2. Follow the prompts and select the content to
transfer.
Visit samsung.com/smartswitch for more information
and to learn how to use the On-the-Go adapter to
transfer content faster.

Set Up Your Device

Phone.

Learn About
Your Device
Learn some of the key features of
your mobile device, including the
screens and icons, as well as how to
navigate the device and enter text
using the keyboard.

Navigation

Touch and Hold

Please note that a touchscreen responds best to a
light touch from the pad of your finger or a capacitive
stylus. Using excessive force or a metallic object on
the touchscreen may damage the tempered glass
surface and void the warranty.

Touch and hold items to activate them.

Tap

Lightly drag your finger vertically or horizontally
across the screen.

Swipe

Lightly tap items to select or launch them.
l
l

Tap the keyboard to enter characters or text.

Tap an item to select it.

Tap an app shortcut to launch the app.

Swipe the screen to scroll through the
Home screens or menu options.

Touch and hold an item, and then move it to a new
location.

Lightly tap items twice to select or launch them.
Double-tap an image to zoom in or out.

Learn About Your Device

Swipe the screen to unlock the device.

Drag

Double-Tap
l

Touch and hold a field to display a pop-up menu
of options.

Drag an app shortcut to add it to a Home screen.
Drag a widget to place it in a new location on a
Home screen.

Pinch and Spread

Touch Sensitivity

Pinch the screen using your thumb and forefinger or
spread by moving your fingers apart.

Increase the touch sensitivity of the screen for use
with screen protectors.

1. From a Home screen, swipe up to access Apps.

Pinch the screen to zoom out while viewing a
picture or a web page.

2. Tap

Spread your fingers on the screen to zoom in
while viewing a picture or a web page.

Learn About Your Device

Settings > Advanced features.

3. Tap Touch sensitivity to enable.

Common Options
The device uses basic command options to perform
common actions.
l

More options: Tap to view more menu options
for a screen.

Delete: Tap to select items to delete.
Share: Tap to select items to share, and then
choose a sharing method.

Edit: Tap to customize the screen.
On/Off: Tap to turn the option on (

off (
l

) or

Menu: Tap to view available options for the
field.

Learn About Your Device

Navigation Bar

To enter or exit full screen mode:
u

The Navigation bar, at the bottom of the screen,
displays the navigation keys.

Double-tap the Hide/Show icon to the left of the
navigation keys.

To view the navigation keys in full screen mode:

Navigation keys
u

Swipe up from the bottom of the screen to
display the Navigation bar.

Navigation Bar Settings
You can configure the Navigation bar background
color and button layout.

Hide/Show

Full Screen Mode

1. From a Home screen, swipe up to access Apps.

The navigation keys are hidden in full screen mode.

2. Tap

When hidden, you can still use

Settings > Display > Navigation bar for the

following settings:

Home by touching

and holding the area of the screen where the icon is
normally displayed.

• Show and hide button: Add a button on the
left side of the navigation bar to show or hide
the Navigation bar.
• Background color: Choose a color for the
background of the Navigation bar.

Learn About Your Device

• Hard press Home button: Adjust the amount
of pressure needed to touch and hold
Home by moving the slider.
• Unlock with Home button: Touch and hold
Home while the screen is off to skip the
Lock screen and go directly to the Home
screen.
• Button layout: Choose the order of the
navigation keys.

Learn About Your Device

Home Screen
Status bar

Edge panel handle

Home screen indicator
App shortcuts
Recent apps

Back

Home

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Learn About Your Device

Customize Your
Home Screen

• To set a screen as the main Home screen, tap
Main. This screen is displayed when you

Screens

• To change the order of screens, touch and
hold a screen, and then drag it to a new
position.

tap

Your device has multiple Home screens to hold app
shortcuts and widgets. You can add, remove, change
the order of screens, as well as choose a different
main Home screen.

• To add a screen, swipe to the end of the
screens, and then tap

1. From a Home screen, pinch the screen.

• To align shortcuts into a line at the top of a
Align top.

• To align shortcuts into a line at the bottom of
a screen, tap

Align bottom.

• To remove a Home screen, tap

Learn About Your Device

Add.

• To enable Bixby Home, swipe right, and then
tap On/Off.

2. Use these options to manage screens:

screen, tap

Home.

Remove.

App Shortcuts

To move a shortcut from one Home screen to another:

You can use app shortcuts to launch an app from any
Home screen.

1. Touch and hold an app shortcut to release it.
2. Drag the app shortcut to a new Home screen, and
then release it.

1. From a Home screen, swipe up to access Apps.

Use Folders

2. Touch and hold an app shortcut to open the
options menu.
3. Tap

You can organize App shortcuts in folders on an
Apps list screen and Home screen.

Add to Home.

For more information, see “Create and Use Folders” on
page 62.

To remove a shortcut:
1. Touch and hold an app shortcut to open the
options menu.
2. Tap

Remove from Home.

• Removing a shortcut does not delete the app,
it just removes the shortcut from a Home
screen.

Learn About Your Device

Wallpapers

Themes

Change the look of the Home and Lock screens with
wallpaper. You can display a favorite picture or choose
from preloaded wallpapers.

Set the theme to be applied to your Home and Lock
screens, wallpapers, and app icons.
1. From a Home screen, pinch the screen.

1. From a Home screen, pinch the screen.

2. Tap Themes to customize.

2. Tap Wallpapers to customize.

• Tap a theme to preview and download it to
My themes.

3. Tap View all to see all available wallpapers.
4. Tap an image to choose it.

3. Tap View all to see downloaded themes.

• Infinity wallpapers are applied to all screens.

4. Tap a theme, and then tap Apply to apply the
selected theme.

• Other wallpapers prompt you to select which
screen you want to use it for.
• If available, tap Motion effect to add
movement to your screens.
5. Tap Set as wallpaper, and confirm when
prompted.

Learn About Your Device

Icons

Icon Frames

Apply custom icons to replace built-in app icons.

You can show icons with shaded frames to make them
stand out on the Home screen and Apps list screen.

1. From a Home screen, pinch the screen.

1. From a Home screen, swipe up to access Apps.

2. Tap Wallpapers > Icons to customize.

2. Tap

3. Tap an icon set to preview and download it to
My icons.

Settings > Display > Icon frames and

choose one of the following options:
• Icons only: Show icons only.

• Tap View all to see downloaded icons.

• Icons with frames: Show icons with shaded
frames.

4. Tap an icon, and then tap Apply to apply the
selected icon set.

3. Tap Done, and confirm when prompted.

Learn About Your Device

Widgets

Home Screen Settings

Widgets are simple application extensions that run on
a Home screen.

Customize your Home and Apps screens.
1. From a Home screen, pinch the screen.

To add a widget to a Home screen:

2. Tap Home screen settings to customize:

1. From a Home screen, pinch the screen.

• Home screen layout: Set your device to have a
Home and Apps screen, or only a Home screen
where all apps are located.

2. Tap Widgets.
3. Touch and hold a widget, drag it to a
Home screen, and release it.

• Home screen grid: Choose a dimension option
to determine how icons are arranged on the
Home screen.

To remove a widget from a Home screen:
1. From a Home screen, touch and hold a widget to
open the options menu.
2. Tap

• Apps screen grid: Choose a dimension option
to determine how icons are arranged on the
Apps screen.

Remove from Home screen.

• Apps button: Add an apps button to the Home
screen for easy access to the Apps screen.

Learn About Your Device

Easy Mode

• App icon badges: Select how to show icon
badges when apps receive notifications.

Switch between the default screen layout and a
simpler layout. The Easy mode layout has larger text
and icons, making for a more straightforward visual
experience.

• Add apps to Home screen: Automatically add
newly downloaded apps to the Home screen.
• Quick-open notification panel: Enable this
feature to open the Notification panel from
the Home screen by swiping down.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display > Easy mode.

• Hide apps: Select apps to hide.
3. Tap Easy mode to enable this feature.

• About Home screen: View version information.

4. Tap Apply to confirm.
To disable Easy mode:
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display > Easy mode >

Standard mode.
3. Tap Apply to exit Easy mode.

Learn About Your Device

Status Bar
The Status bar provides device information on the
right side and notification alerts on the left.
Status Icons

Notification Icons

Battery full

Missed call

Battery low

Call in progress

Battery charging

Call on hold

Vibrate mode

New email

Mute mode

New voicemail

™

4G LTE active

New message

Signal strength

File download in progress

Network not available

File upload in progress

Wi-Fi active

Wi-Fi available

Location service active

App updates available

Learn About Your Device

Status Bar Display
Configure display options for the Status bar.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display > Status bar.

• Tap Show recent notifications only to display
only the three most recent notification icons
on the Status bar.
• Tap Show battery percentage to display the
battery charge percentage next to the battery
icon on the Status bar.

Learn About Your Device

Notification Panel

Settings
Quick settings
View all

Notification cards

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Learn About Your Device

View the Notification Panel

You can also open or close the Notification panel by
swiping up or down on the fingerprint sensor.

You can access the Notification panel from any screen.

To enable this feature:

1. Drag the Status bar down to display the
Notification panel.

1. From a Home screen, swipe up to access Apps.
2. Tap

2. Swipe down the list to see notification details.

Finger sensor gestures.

• To open an item, tap it.

3. Tap On/Off to enable this feature.

• To clear a single notification, drag the
notification left or right.
• To clear all notifications, tap Clear.
3. Drag upward from the bottom of the screen or
tap

Back to close the Notification panel.

Learn About Your Device

Settings > Advanced features >

Quick Settings
The Notification panel also provides quick access to
device functions, allowing you to quickly turn them on
or off.
1. Drag the Status bar down to display the
Notification panel.
2. Drag

View all downward.

• Tap a setting to turn it on or off.
• Tap

More options to reorder Quick settings

or to change the button layout.
3. Drag

View all upward to close Quick settings.

Learn About Your Device

Edge Screen

2. Tap On/Off to enable the feature. The following
options are available:

The Edge screen provides a variety of useful tools for
notifications, information feeds, and timekeeping.

•

Edge Panels

• Edit (if available): Configure individual panels
by tapping.

Edge panels can be used to access apps, tasks, and
contacts, as well as view news, sports, and other
information on the Edge screen.

• Download: Search for and download more
Edge panels from Galaxy Apps.

Checkbox: Enable or disable each panel.

More options > Reorder: Change the order

•

From any screen, drag the Edge panel handle to
the center of the screen. Swipe left or right to
view other panels.

of the panels by dragging them to the left or
right.
More options > Uninstall: Remove an

•

To configure Edge panels:

Edge panel from your device.

1. From any screen, drag the Edge panel handle
to the center of the screen, and then tap

More options > Edge panel handle:

•

Edge panel settings.

–

Move: Drag to change the position of
the Edge panel handle along the edge of
the screen.

Learn About Your Device

– Position: Choose either Right or Left to

Apps Edge

set which side the Edge screen
appears on.

You can add up to ten apps in two columns to the
Apps edge panel.

– Move from any screen: Touch and hold

1. From any screen, drag the Edge panel handle to
the center of the screen. Swipe until the Apps
edge panel is displayed.

the Edge panel handle to change its
position from any screen.

– Size: Drag the slider to adjust the size of

2. Tap an app or app pair to open it.

the Edge panel handle.

To configure Apps edge:

– Transparency: Drag the slider to adjust

1. From any screen, drag the Edge panel handle
to the center of the screen. Swipe until the
Apps edge panel is displayed.

the transparency of the Edge panel
handle.
3. Tap

Back to save changes.

2. Tap

Add app to add other apps to the

Apps edge.
• To add an app to the Apps edge, find it on
the left side of the screen and tap it to add it
to an available space on the right column.

Learn About Your Device

People Edge

• To create a shortcut for two apps to open in
™
Multi window , tap Create app pair.

People edge allows you to quickly communicate with
contacts in your My people list.

• To create a folder shortcut, drag an app from
the left side of the screen on top of an app
in the columns on the right.

1. From any screen, drag the Edge panel handle to
the center of the screen. Swipe until the People
edge panel is displayed.

• To change the order of the apps on the Edge
panel, drag each app to the desired location.

2. Tap a contact, and tap

• To remove an app, tap

To configure People edge:

3. Tap

Remove.

Back to save changes.

Call or

Message.

1. From any screen, drag the Edge panel handle to
the center of the screen. Swipe until the People
edge panel is displayed.
2. Tap

Add contact.

• To add a contact, tap Select contacts.
• To remove a contact, tap

Delete.

• To change the order of the contacts, drag
each contact to the desired location.
3. Tap
Learn About Your Device

Back to save changes.

Smart Select

Edge Lighting

The Smart select feature captures an area of the
screen as an image or animation that you can share or
pin to the screen.

Set the Edge screen to light up when you receive calls
or notifications while the device is turned over.

1. From any screen, drag the Edge panel handle to
the center of the screen. Swipe until the Smart
select panel is displayed.

2. Tap

2. Tap a Smart select tool to use:

3. Tap On/Off to enable the feature.

•

1. From a Home screen, swipe up to access Apps.

4. Choose one of the following options:

Rectangle: Capture a rectangular area of
the screen.

•

Oval: Capture an oval area of the screen.

•

Animation: Record activity on the screen

as an animated GIF.
l

•

Pin to screen: Capture an area and pin it to
the screen.

Learn About Your Device

Settings > Display > Edge screen >

Edge lighting.

When screen is on: Show Edge lighting only
when the screen is on.
When screen is off: Show Edge lighting only
when the screen is off.
Always: Show Edge lighting at all times.

Edge Lighting Advanced Settings

Manage Edge Lighting Notifications

Customize the color, width, and transparency of the
Edge lighting feature.

Choose which notifications will light up the
Edge screen.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Display > Edge screen >

Edge lighting.
3. Tap Edge lighting style to customize:
l

3. Tap Manage notifications to choose the apps
that can activate Edge lighting when a
notification is received.

Effect: Choose an edge effect.
Color: Choose a preset or custom color, and
enable app colors.
Transparency: Drag the Transparency slider to
adjust the transparency of the Edge lighting.
Width: Drag the Width slider to adjust the
width of the Edge lighting.

4. Tap Apply when finished.

Learn About Your Device

Settings > Display > Edge screen >

Edge lighting.

Quick Reply

About Edge Screen

Reject an incoming phone call with a text message by
placing your finger on the heart rate sensor for two
seconds. The call is rejected, and a preset message is
sent to the caller.

You can view the current software version and license
information for the Edge screen feature.
1. From a Home screen, swipe up to access Apps.
2. Tap

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display > Edge screen.

3. Tap Edge lighting >
l

More options > Quick reply.

To edit the text reply, tap the default
message.

Learn About Your Device

Settings > Display > Edge screen >

About Edge screen.

Bixby

Bixby Vision

Bixby is a virtual assistant that learns, evolves, and
adapts to you. It learns your routines, helps you set up
reminders based on time and location, and is built in to
your favorite apps. For more information, visit
samsung.com/us/support/owners/app/Bixby.

Bixby is integrated with your Camera, Gallery, and
Internet apps to give you a deeper understanding of
what you see. It provides contextual icons for
translation, QR code detection, landmark recognition,
or shopping.

You can customize Bixby’s chat responses, quick
commands, and more from the Bixby Home page.

Camera
Bixby Vision is available on the Camera viewfinder to
help understand what you see.

Bixby Home

1. From a Home screen, swipe up to access Apps.

The Bixby Home page displays customized content
based on your interactions. Bixby learns from your
usage patterns and will suggest content you may like.
u

2. Tap

prompts.

From a Home screen, swipe right.
– or –
Press the Bixby key.

Learn About Your Device

Camera >

Bixby Vision and follow the

Gallery

Internet

Bixby Vision can be used on pictures and images saved
in the Gallery app.

Bixby Vision can help you find out more about an
image you find in the Internet app.

1. From a Home screen, swipe up to access Apps.

2. Tap

Gallery, and then tap a picture to view it.

2. Tap Samsung folder >

3. Tap

Bixby Vision and follow the prompts.

3. Touch and hold an image until a pop-up menu is
displayed.

Internet.

4. Tap Bixby Vision and follow the prompts.

Learn About Your Device

Always On Display

• Show always: Enable to show the Always On
Display at all times.

View missed calls and message alerts, check the time
and date, and view other customized information
without unlocking your device.

– Set schedule: If Show always is disabled,
then set a schedule for when to start and
end Always On Display.

1. From a Home screen, swipe up to access Apps.
2. Tap

• About Always On Display: View the current
software version and license information.

Settings > Lock screen and security >

Always On Display.

Some display settings can appear on both the
Lock screen and Always On Display (AOD). For more
information, see “Lock Screen and AOD Settings” on
page 194.

3. Tap On/Off to enable the feature, and then set
the following options:
• Content to show: Choose to show Home
button and clock, Clock or information, or
Home button.
• Always on Display alerts: Show alerts from
selected apps about upcoming events on
the AOD.
• Auto brightness: Automatically adjust the
brightness of Always On Display.

Learn About Your Device

AOD Themes
Apply custom themes for Always On Display.
1. From a Home screen, pinch the screen.
2. Tap Wallpapers > AOD to customize.
• Tap an AOD to preview and download it to
My Always On Display.
3. Tap View all to see downloaded AODs.
4. Tap an AOD, and then tap Apply to apply the
selected AOD.

Learn About Your Device

Face Recognition

Use face recognition as an alternative to entering
passwords in certain apps. You can use face
recognition to unlock the screen by recognizing
your face.

Customize how face recognition works.
1. From a Home screen, swipe up to access Apps.
2. Tap

• Remove face data: Delete existing faces.

To use your face to unlock your device, you must set a
pattern, PIN, or password.

• Samsung Pass: Access your online accounts
using face recognition.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Face recognition for the following options:

• Face unlock: Enable or disable face
recognition security.

Settings > Lock screen and security >

Face recognition.

• Face unlock when screen turns on: Unlock
your device with face recognition as soon as
the screen turns on.

3. Follow the prompts to register your face.

• Faster recognition: Turn on for faster face
recognition. Turn off to increase security and
make it harder to unlock using an image or
video of your likeness.

Learn About Your Device

Iris Scanner

Use iris recognition as an alternative to entering
passwords in certain apps. You can also use your irises
to verify your identity when logging in to your Samsung
account.

For support, visit samsung.com/us/irisscanner.

3. Follow the prompts to register your irises.

Note: The Iris scanner is not intended to be used as a
medical device and the biometric data collected and
stored locally by the mechanism is not intended to be
used for any diagnostic, therapeutic, or preventative
purposes. Please follow all instructions for use of this
feature.

Learn About Your Device

Settings > Lock screen and security >

Iris scanner.

Note: To register just one of your eyes, tap the link on
the setup screen to register one iris.

Iris Verification

• Iris unlock when screen turns on: Unlock your
device with your irises as soon as the screen
turns on.

Iris verification can be used for other accounts
accessed from your device.

• Tips for using iris recognition: View a tutorial
on how to use the iris scanner.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Iris scanner.
• Remove iris data: Delete existing irises.
• Preview screen mask: Choose a mask to
display when using the iris scanner.
• Samsung Pass: Use your irises for
identification when using supported apps.
• Samsung Pay: Use your irises to make
payments quickly and securely.
• Iris unlock: Enable to unlock the device using
your irises.

Learn About Your Device

Fingerprint Scanner

Fingerprint Management

Use fingerprint recognition as an alternative to
entering passwords in certain apps. You can also use
your fingerprint to verify your identity when logging in
to your Samsung account.

Add, delete, and rename fingerprints.
1. From a Home screen, swipe up to access Apps.
2. Tap

• To rename a fingerprint, tap the fingerprint,
enter a new name, and then tap Rename.

To use your fingerprint to unlock your device, you must
set a pattern, PIN, or password. You can register up to
three fingerprints.

• To add a fingerprint, tap

Settings > Lock screen and security >

• To delete a fingerprint, touch and hold the
fingerprint, and then tap Remove.

Fingerprint scanner.
3. Follow the prompts to register your fingerprint.

Learn About Your Device

Add fingerprint

and follow the prompts to register a
fingerprint.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Fingerprint scanner for the following options:

Fingerprint Verification
Use fingerprint recognition to verify your identity in
supported apps and actions.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Fingerprint scanner for the following options:
• Samsung Pass: Use your fingerprint for
identification when using supported apps.
• Samsung Pay: Use your fingerprints to make
payments quickly and securely.
• Fingerprint unlock: Use your fingerprint for
identification when unlocking your device.

Learn About Your Device

Intelligent Scan

Intelligent Scan Verification

Use Intelligent scan to improve accuracy and security
by combining iris and face recognition.

Customize how Intelligent scan works.

To register a face for identity verification, see “Register
a Face” on page 44.

2. Tap

1. From a Home screen, swipe up to access Apps.
Settings > Lock screen and security >

Intelligent scan for the following options:

To register your irises, see “Register Irises” on page 45.

• Remove face and iris data: Delete stored iris
and face information.
• Samsung Pass: Access your online accounts
using Intelligent scan verification.
• Intelligent scan unlock: Unlock your device
using both iris and face scanning.
• Screen-on intelligent scan: Unlock your device
with Intelligent scan as soon as the screen
turns on.

Learn About Your Device

Multi Window
Multitask by using two apps at the same time. Apps
that support Multi window can be displayed together
on a split screen. You can switch between the apps and
adjust the size of their windows.
1. From any screen, touch and hold
2. Tap

Recent apps.

Multi window in the title bar to launch an

app in split screen view.
• Recently opened apps are displayed in the
lower window. Apps that support Multi
window have the

Multi window icon in their

title bar.
• If there are no recently opened apps that
support Multi window, or if you want to launch
a different app, tap App list.
3. Tap an app in the lower window to add it to the
split screen view.

Learn About Your Device

Window Controls

Multi Window Settings

The Window controls modify the way app windows are
displayed in split screen view.

Additional features are available for Multi window.

1. From a Home screen, swipe up to access Apps.

Tap the middle of the window border for the
following options:
l

2. Tap

Multi window, and then tap On/Off to enable
each of the following options:

Add app pair on Home screen: Add the
open pair of apps as a shortcut to the
Home screen.

• Use Recents button: Touch and hold
Recent apps to either put the app into split
screen view or dock the open app at the top
of the screen. While in Multi window view,

Snap window: Choose an area of the
selected app to snap to the top of the screen.

Settings > Advanced features >

touch and hold

Switch windows: Swap the two windows.

Recent apps to close the

app on the bottom.
l

Open in pop-up view: Open the selected

• Pop-up view action: Swipe down diagonally
from either the right or left top corner of the
screen to put the app into pop-up view.

app in a pop-up window.
l

Close app: Close the selected app.

Learn About Your Device

Enter Text

Option Keys
From the Samsung keyboard, the following option
keys are along the top of the keyboard:

Text can be entered using an on-screen keyboard or
your voice.

Toggle: Switch to predictive text.

Emoji: Insert an emoticon.

Sticker: Add illustrated stickers.

GIF keyboard: Add animated GIFs.

Option keys/Predictive text

Voice input: Use Samsung voice input.
Settings: Access keyboard settings.
More: Tap to view and reorder additional
options.

Tap a field to display the Samsung keyboard.
l

Tap

Symbol to insert symbols.

Learn About Your Device

Configure the Samsung Keyboard

Set customized options for the Samsung keyboard.
u

From the Samsung keyboard, tap

Settings for

the following options:
l

Languages and types: Set the keyboard type
and choose which languages are available on
the keyboard.
– To switch between languages, slide the
Space bar sideways.

Smart typing: Use predictive text and
auto-correction features to prevent common
typing mistakes. Type by swiping between
letters.
Keyboard layout and feedback:Configure the
keyboard toolbar, change keyboard size and
colors for visibility, adjust layout, and choose
key-tap feedback.

Learn About Your Device

Reset to default settings: Return keyboard to
original settings and clear personalized data.
About Samsung keyboard: View version and
legal information for the Samsung keyboard.

Use Samsung Voice Input

Configure Samsung Voice Input

Instead of typing, enter text by speaking.

Set customized options for Samsung voice input.
1. From the Samsung keyboard, tap
2. Tap

Voice input.

Settings for options.

• Keyboard language: Choose the language for
the keyboard.
• Voice input language: Select the language for
Samsung voice input.
• Hide offensive words: Hide potentially
offensive words with asterisks.
1. From the Samsung keyboard, tap

Voice input.

2. Tap the screen and speak your text.

Learn About Your Device

Emergency Mode

Activate Emergency Mode

Use Emergency mode to access helpful emergency
features and conserve your device’s power during an
emergency situation.

To activate Emergency mode:
1. Press and hold the Power key.
2. Tap Emergency mode.

To save battery power, Emergency mode:
l

• When accessing for the first time, read and
accept the Terms and conditions.

Restricts application usage to only essential
applications and those you select.

3. Tap Turn on.

Turns off connectivity features and Mobile data
when the screen is off.

Learn About Your Device

Emergency Mode Features

While in Emergency mode, only the following apps and
features are available on the Home screen:
l

Flashlight: Use the device’s flash as a steady
source of light.
Emergency alarm: Sound an audible siren.

l
l

Message my location: Send your location
information to your emergency contacts.

Phone: Launch the call screen.

Chrome: Launch the Google web browser.

More options:

Emergency mode and return to
standard mode.

– Remove: Choose apps to remove from the
screen.

Add: Add other available apps.

– Manage emergency contacts: Manage your
medical profile and ICE (In Case of
Emergency) group contacts.

™

– Maps: Launch Google Maps .
Battery charge: Display estimated battery

– Settings: Configure the available settings.

charge remaining.

Learn About Your Device

Emergency call: Dial the emergency telephone
number (for example, 911). This kind of call can be
made even without activated cellular service.

– Turn off Emergency mode: Disable

– Email: Launch the Email app.

Estimated usage time remaining: Display
estimated standby time that can be reached
based on current battery charge and usage.

Only a limited number of settings are
enabled in Emergency mode.
56

Turn Off Emergency Mode
When emergency mode is turned off, the device
returns to standard mode.
1. Press and hold the Power key.
2. Tap Emergency mode.
Note: When Emergency mode is activated, Locating
method is set to Battery saving. After Emergency
mode is turned off, check your location settings. For
more information, see “Location” on page 154.

Learn About Your Device

Apps
Learn how to change the way
apps are displayed, organize
apps into folders, and install,
uninstall, disable, or hide apps.

Use Apps

Add an Apps Shortcut

The Apps list displays all preloaded and downloaded
apps. You can uninstall, disable, or hide apps
from view.

In addition to swiping to access apps, you can add an
Apps button to the Home screen.

Access Apps

2. Tap

1. From a Home screen, swipe up to access Apps.

Access and launch all apps from the Apps list.

3. Tap Show Apps button > Apply.

1. From a Home screen, swipe up or down to
access Apps.
2. Tap an app’s shortcut to launch it.
• To return to the main Home screen, tap
Home.

Apps

More options > Home screen settings >

Apps button.

Search for Apps

Galaxy Essentials

If you are not sure exactly where to find a certain
setting, you can use the Search feature.

View and download Samsung apps that are optimized
for use with Galaxy devices.

1. From a Home screen, swipe up to access Apps.

2. Tap

Search phone.

3. Enter a word or words in the Search phone field.
As you type, apps that match are displayed on
the screen.
4. Tap an entry to go to that app.
l

To customize the Finder search settings, tap
More options > Settings.

Apps

More options > Galaxy Essentials.

Uninstall or Disable Apps

Sort Apps

Uninstall or disable apps you have download.

App shortcuts can be listed alphabetically or in your
own custom order.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold an app to open the options menu.

2. Tap

• To uninstall an app, tap Uninstall.

• Custom order: Arrange apps manually.

• To disable an app, tap Disable.

– To remove empty spaces between apps, tap
More options > Clean up pages.

Note: Some preloaded apps can only be disabled, not
uninstalled. Apps that are disabled are turned off and
hidden from view.

Apps

More options > Sort.

• Alphabetical order: Sort apps alphabetically.

Create and Use Folders

Copy a Folder to a Home Screen

Create a folder to organize App shortcuts on an
Apps list screen.

Create a folder and copy it to a Home screen.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold a folder, and then drag it to the
top of the screen.

1. From a Home screen, swipe up to access Apps.

2. Touch and hold an app shortcut, and then drag it
on top of another app shortcut until it is
highlighted.

3. Drag the folder to the desired location on the
Home screen, and then release it.

3. Release the app shortcut to create the folder.

Delete a Folder

• Enter folder name: Name the folder.
•

Palette: Change the folder color.

•

Add apps: Place more apps in the folder.

When you delete a folder, the app shortcuts are
returned to the Apps list screen.
1. From a Home screen, swipe up to access Apps.
2. Touch and hold a folder to delete.

Tap apps to select them, and then tap Add.
4. Tap

3. Tap

Back to close the folder.

Delete folder, and confirm when

prompted.

Apps

App Settings

• Special access: Select which apps can have
special access permissions to features on your
device.

Manage your downloaded and preloaded apps.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Apps.

3. Tap

Menu to set which apps to view, and then

• Reset app preferences: Reset options that
have been changed. Existing app data is not
deleted.
5. Tap an app to view and update information about
the app. The following options may be displayed:

choose All apps, Enabled, or Disabled.
4. Tap

More options for the following options:

• Uninstall/Disable: Uninstall or disable the
app. Preloaded apps can only be disabled.

• Sort by size/name: Sort the apps by size
or name.

• Force stop: Stop an app that is not working
correctly.

• Default apps: Choose or change apps that are
used by default for certain features, like email
or browsing the Internet.

• Mobile data: View mobile data usage.

• App permissions: Control which apps have
permissions to use certain features of your
device.

• Battery: View battery usage since the last full
charge.

• Show/Hide system apps: Show or hide system
(background) apps.

• Memory: View memory usage.

Apps

• Storage: Manage the app’s storage usage.

• Notifications: Configure notifications from
the app.
• Permissions: View permissions granted to the
app for access to your device’s information.
• Set as default: Set the app as a default for a
certain category of apps.
Note: Options vary by apps.

Apps

Calculator

View Calculator History

The Calculator provides basic and advanced arithmetic
functions.

View and clear your Calculator history.

1. From a Home screen, swipe up to access Apps.

2. Tap

1. From a Home screen, swipe up to access Apps.

Calculator, and enter the first number.

• To return to the calculator, tap Keypad.

3. Tap an arithmetic function key, and enter the
next number.
4. Tap

Equals to view the result.

5. Tap

Clear to clear the results.

Apps

Calculator > History.

• To clear the calculator history, tap
Clear history.

Convert Units of Measurement

Scientific Calculator

Quickly convert units of measurement using the unit
converter.

The Calculator app also provides advanced arithmetic
functions.

1. From a Home screen, swipe up to access Apps.

2. Tap

Calculator >

Unit converter.

3. Select a category and use the drop-down menus
to choose units of measurement.

• If Auto rotate is not enabled, tap
Scientific calculator.

4. Enter a numeric value to view the conversion.

Apps

Calculator, and turn the device to

landscape view.

Calendar

Calendar View

Manage your events and tasks.

There are several ways the calendar can be viewed.

Add Calendars

1. From a Home screen, swipe up to access Apps.

Add existing calendars to the Calendar app.

2. Tap

• Year: Display all twelve months of this year.
Swipe across the screen to display
another year.

1. From a Home screen, swipe up to access Apps.
2. Tap

Calendar >

More options.

3. Tap Manage calendars >

Calendar > View, and then tap an option:

Add account, and

• Month: Display the current month. Swipe
across the screen to display another month.
Events and tasks are also displayed.

select an account type.
4. Enter your account information and follow the
prompts.

• Week: Display the current week. Swipe across
the screen to display another week.
• Day: Display today’s schedule by hour. Swipe
across the screen to display another day.
• Tasks: Display all tasks.
3. Tap Today to return to the current date.

Apps

Create an Event

Delete an Event

Use your Calendar to create events.

Delete events from your Calendar.

1. From a Home screen, swipe up to access Apps.

2. Tap

Calendar >

Add to add an event.

3. Enter details for the event, and then tap Save.

3. Tap Delete, and confirm when prompted.

Share an Event

Create a Task

Share events from your Calendar.

Use your Calendar to create tasks. Tasks are items you
add to the calendar to be accomplished on a certain
day. A task appears as a checklist item and is removed
once you mark the task as complete.

1. From a Home screen, swipe up to access Apps.
2. Tap

Calendar, tap an event, and tap again to

edit it.

Calendar, tap an event, and tap again to

edit it.
3. Tap Share, choose a sharing method, and follow
the prompts.

1. From a Home screen, swipe up to access Apps.
2. Tap

Calendar > View > Tasks.

3. Tap

Add to add a task.

4. Enter details for the task, and then tap Save.

Apps

Delete a Task

Calendar Settings

Delete tasks from your Calendar.

Use Calendar settings to customize your calendar.

1. From a Home screen, swipe up to access Apps.

2. Tap

Calendar, and tap a day on the calendar

to view the tasks for the day, or tap View >
Tasks.
3. Tap the

More options > Settings.

3. Tap an option and follow the prompts.

Checkbox by the task to mark it as

complete and remove it from the calendar.
• To delete a task, tap the task to open it, tap
Delete, and confirm when prompted.

Apps

Calendar >

Camera and Video
Dual optical zoom
(Galaxy S9+ models only)
Switch cameras
Gallery
Take a picture

Shooting modes

Record video
Settings
Bixby Vision

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Apps

Take Pictures

Record Videos

Take pictures with your device’s front or rear camera.

Record high-quality videos using your device.

1. From a Home screen, swipe up to access Apps.

2. Tap

Camera.

3. Use the display screen as a viewfinder. While
aiming the camera, these options are available:

3. Tap

• To focus the shot, tap the screen. When you
tap the screen, a brightness scale is displayed.
Slide the light bulb to adjust the brightness.

Capture.
• To temporarily stop recording, tap
To continue recording, tap
4. Tap

• To quickly switch between the front and rear
cameras, swipe the screen up or down.

4. Tap

Apps

Record to begin recording a video.

• To take a picture while recording, tap

• To change the shooting mode, swipe the
screen right or left.

• To change a camera setting, tap

Camera, and aim the camera at your

subject.

Settings.

Take a picture.

Pause.

Resume.

Stop when you are finished recording.

Configure Shooting Mode

• Selective focus: Change the focus of pictures
after they have been taken. You can focus on
subjects near to the camera, far away from
the camera, or both. This mode is available on
the Galaxy S9 only.

Allow the camera to determine the ideal mode for your
pictures or choose from several shooting modes.
1. From a Home screen, swipe up to access Apps.
2. Tap

Camera, and swipe to the right or left to

• Live focus: Take artistic pictures by adjusting
the depth of field. This mode is available on
the Galaxy S9+ only.

see the available shooting modes. To view and
reorganize shooting modes, touch and hold a
shooting mode.

• Auto: Allow the camera to determine the ideal
mode for the picture.

Rear camera
• Food: Take pictures that emphasize the vivid
colors of food.

• Super slow-mo: Record videos at a high frame
rate for viewing in slow motion. You can play
a specific section of each video in slow motion
after recording it.

• Panorama: Create a linear image by taking
pictures in either a horizontal or vertical
direction.

• AR Emoji: Create an emoji of yourself or add
animations, frames, and stickers using
augmented reality.

• Pro: Manually adjust the ISO sensitivity,
exposure value, white balance, and color tone
while taking pictures.

Apps

Camera Settings

• Hyperlapse: Create a time lapse video by
recording at various frame rates. The frame
rate is adjusted depending on the scene being
recorded and the movement of the device.

Use the icons on the main camera screen and the
settings menu to configure your camera’s settings.
1. From a Home screen, swipe up to access Apps.

• Slow motion: Record videos at a high frame
rate which can be played in slow motion.

2. Tap

Settings.

Rear camera

• Sports: Take clearer pictures of fast moving
subjects.

• Picture size: Select a resolution. Selecting a
higher resolution for higher quality requires
more memory.

Front camera
• Selfie focus: Enhance the focus of a selfie by
adding blur to the background.

• Video size: Select a resolution. Selecting a
higher resolution for higher quality requires
more memory.

• Selfie: Take selfie shots and apply various
effects, such as an airbrushed effect.

• Timer: Take time-delayed pictures or videos.

• AR Emoji: Create an emoji of yourself or add
animations, frames, and stickers using
augmented reality.

• HDR (rich tone): Enables the light sensitivity
and color depth features of the device to
produce a brighter and richer picture.

• Wide selfie: Take wide-angle selfie shots to fit
more people into your pictures.
Apps

Camera >

• Tracking AF: Focus on and track a subject
selected on the preview screen.

• HDR (rich tone): Enables the light sensitivity
and color depth features of the device to
produce a brighter and richer picture.

• Super slow-mo: Record videos at a high frame
rate for viewing in slow motion. You can play a
specific section of each video in slow motion
after recording it.

• Save pictures as previewed: Save
self-portraits or self-recordings as viewed on
the camera screen, not as flipped images.

– Multi-take: Catch multiple moments in
super slow motion while recording a video.

• Shooting methods:
– Tap screen: Tap the screen to take selfies.

– Single-take: Record a single action in super
slow motion.
Front camera

– Show palm: Hold your hand out with your
palm facing the camera to have your
picture taken in a few seconds.

• Picture size: Select a resolution. Selecting a
higher resolution for higher quality requires
more memory.

– Tap heart rate sensor: Once your face has
been recognized, tap the heart rate sensor
to take a selfie.

• Video size: Select a resolution. Selecting a
higher resolution for higher quality requires
more memory.

• Face shape correction: Reduce the effects of
camera lens distortion on faces.

• Timer: Take time-delayed pictures or videos.
Apps

Common

• Storage location: Select a memory location.

• Edit camera modes: Enable, disable, and
rearrange shooting modes.

– A memory card (not included) must be
installed to view Storage location. For
more information, see “Install a SIM Card
and Memory Card” on page 9.

• Motion photo: Create a short video by taking
pictures.

• Voice control: Take pictures using key words.

• Video stabilization: Activate anti-shake to
keep the focus steady when the camera is
moving.

• Floating Camera button: Add an extra camera
button that you can move anywhere on the
screen in Auto and Selfie modes.

• Grid lines: Display viewfinder grid lines to help
compose a picture or video.

• Hold Camera button to: Choose an action for
when the Camera button is touched and held.

• Location tags: Attach a GPS location tag to
the picture.

• Press Volume key to: Use the Volume key to
take pictures, record video, zoom, or control
system volume.

• Review pictures: Review pictures after
taking them.

• Shutter sound: Play a tone when taking a
picture.

• Quick launch: Press the Power key twice in
quick succession to open the camera.

• Reset settings: Reset the camera settings.

Apps

Clock

• Snooze: Allow snoozing. Set interval and
repeat values for the alarm while snoozing.

The Clock app offers features for keeping track of time
and setting alarms.

• Alarm sound: Choose a sound to play for the
alarm, and drag the slider to set the volume of
the alarm.

1. From a Home screen, swipe up to access Apps.
2. Tap

Clock, and tap a tab to use a feature.

• Vibration: Choose whether the alarm uses
vibration alert.

Alarm

• Read time aloud: Read the time aloud when
the alarm rings.

Use the Alarm tab to set one-time or recurring alarms,
and choose options for how to be notified.

4. Tap Save to save the alarm.

1. From a Home screen, swipe up to access Apps.
2. Tap

Clock >

Turn Off Alarm

Add alarm.

At the set alarm time, the phone sounds the alarm
and/or vibrates.

3. Tap the following items to configure an alarm:
• Date: Choose the day for this alarm.

1. To stop an alarm, tap Dismiss, or swipe

• Time: Set a time for the alarm.

Dismiss to the left or right.

• Repeat: Choose when to repeat the alarm.

2. To postpone the alarm, tap Snooze.

• Alarm name: Enter a name for the alarm.
Apps

Delete an Alarm

World Clock

You can delete an alarm that you created.
1. From a Home screen, swipe up to access Apps.

The World clock lets you keep track of the current time
in multiple cities around the globe.

2. Tap

1. From a Home screen, swipe up to access Apps.

Clock, and find the alarm in the alarm list

(under Alarm), and then touch and hold it to
select it.

2. Tap

Clock > World clock.

3. Tap

Add city.

3. Tap Delete.
4. Tap Search and enter the name of the city.
5. Tap the city name in the list, and then tap Add.
• To remove a city, touch and hold it, and tap
Delete.

Apps

Stopwatch

Timer

The Stopwatch lets you time events down to a
hundredth of a second.

The Timer provides a countdown timer for up to
99 hours, 59 minutes, and 59 seconds.

1. From a Home screen, swipe up to access Apps.

2. Tap

Clock > Stopwatch.

3. Tap Start to begin timing.

3. Use the keypad and tap Hours, Minutes, and
Seconds to set the length of the Timer.

• To keep track of lap times, tap Lap.
4.

4. Tap Start to begin the Timer.

Tap Stop to end timing.

• To temporarily stop the Timer, tap Pause. To
continue timing after pausing, tap Resume.

• To continue timing after stopping the clock,
tap Resume.

• To stop and reset the Timer, tap Cancel.

• To reset the Stopwatch to zero, tap Reset.

Apps

Clock > Timer.

Contacts

• Enter a name and other contact information.
– Tap

Store and manage your contacts. You can synchronize
with personal accounts added to your device. For more
information, see “Add an Account” on page 204.

Add field to enter additional

entries.
– Tap

Remove field to remove an entry.

Note: The Contacts app and the Contacts tab in the
Phone app have different options and functions.

– Tap

View more for additional fields.

Add a Contact

– Tap the label to the right of an entry to
choose a label for the field (for example,
Home or Work).

Use the following procedure to add a new contact.

• Tap Scan business card to import contact
information from a business card through the
device’s camera.

1. From a Home screen, swipe up to access Apps.
2. Tap

Contacts >

Create contact, and then

tap contact fields to enter information.

3. Tap Save.

• Choose a storage account for the contact. You
can store the contact on the device or sync it
with an account.
• Tap

Contact photo to assign a picture or an

animated GIF to the new contact.

Apps

Edit a Contact

Share a Contact

When editing a contact, you can tap a field and change
or delete information, or you can add more fields to
the contact’s list of information.

Share a contact by using various sharing methods.
1. From a Home screen, swipe up to access Apps.

1. From a Home screen, swipe up to access Apps.
2. Tap

Contacts, and then tap a contact.

3. Tap

Details > Edit.

Contacts, and then tap a contact.

3. Tap

Details > Share.

4. Tap either vCard file (VCF) or Text.
5. Choose a sharing method and follow the
prompts.

4. Tap any of the fields to add, change, or delete
information.
5. Tap Save.

Apps

2. Tap

Import Contacts

Export Contacts

Your device can import contacts from an installed
memory card (not included).

Manually back up contacts to an installed memory
card (not included).

1. From a Home screen, swipe up to access Apps.

2. Tap

Contacts >

More options >

Manage contacts.

Contacts >

More options >

Manage contacts.

3. Tap Import/Export contacts.

4. Tap Import and follow the prompts.

4. Tap Export and follow the prompts.

Apps

Link or Unlink Contacts

To unlink contacts:

Consolidate contact information from multiple
sources into one contact by linking entries into a
single contact.

1. From a Home screen, swipe up to access Apps.
2. Tap

select it.

1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap

Contacts, and then tap the contact to

Details >

More options > Manage linked

4. Tap Unlink beside contacts to unlink them from
the main contact.

More options > Link contacts.

4. Tap contacts to choose them.
5. Tap Link.

Apps

Details >

contacts.

select it.
3. Tap

Contacts, and then tap the contact to

Favorites

Delete Contacts

When you mark contacts as favorites, they are easily
accessible from other apps.

Delete a single contact or multiple contacts.
1. From a Home screen, swipe up to access Apps.

1. From a Home screen, swipe up to access Apps.

2. Tap

Contacts, and then touch and hold a

2. Tap

Contacts, and then tap a contact.

contact to select it.

3. Tap

Details.

4. Tap

Add to Favorites to mark contacts as

• You can also tap other contacts to select them
for deletion.

Favorites and the star brightens

3. Tap Delete, and confirm when prompted.

• To remove contacts from Favorites, tap
Remove from Favorites and the star
dims

Apps

Groups

Add or Remove Group Contacts

You can use groups to organize your contacts.

Add more contacts to a group, or remove contacts.

Create a Group

1. From a Home screen, swipe up to access Apps.

Create your own contact groups.

2. Tap

1. From a Home screen, swipe up to access Apps.
2. Tap

• To remove a contact, touch and hold a contact
to select it, and then tap Remove.

Contacts > Groups.

• To add a contact, tap Edit > Add member, and
then tap the contacts you want to add. When
finished, tap Done > Save.

3. Tap Create, and then tap fields to enter
information about the group:
• Group name: Enter a name for the new group.
• Group ringtone: Customize the sounds for
the group.
• Add member: Select contacts to add to the
new group, and then tap Done.
4. Tap Save.

Apps

Contacts > Groups, and then tap a group.

Send a Message to a Group

Delete a Group

Send a text message to members of a group.

Delete a group you have created.

1. From a Home screen, swipe up to access Apps.

2. Tap

3. Tap

Contacts > Groups, and then tap a group.
More options > Send message.

3. Tap

Contacts > Groups, and then tap a group.
More options > Delete.

Send an Email to a Group

• To only delete the group, tap Group only.

Send an email to members of a group.

• To delete the group and the contacts in the
group, tap Group and members.

1. From a Home screen, swipe up to access Apps.
2. Tap
3. Tap

Contacts > Groups, and then tap a group.
More options > Send email.

4. Tap contacts to select them, or tap the All
checkbox at the top of the screen to select all,
and then tap Done.
• Only group members that have an email
address in their records are displayed.
5. Choose an email account and follow the prompts.
Apps

Contacts Settings

Direct Share

These settings allow you to modify settings associated
with using the Contacts app.

Share content directly with your contacts from within
any app. Once enabled, your frequent contacts are
displayed in the Share window.

1. From a Home screen, swipe up to access Apps.
2. Tap

Contacts >

1. From a Home screen, swipe up to access Apps.

More options > Settings.

2. Tap

3. Tap an option and follow the prompts.

Apps

Settings > Advanced features >

Direct share, and tap On/Off to enable.

• If adding a recipient from your Contacts, tap
the contact to place a checkmark, and then
tap Done. The contact is displayed in the
recipients field.

View and manage all of your email accounts in one
app. To add an email account, see “Add an Email
Account” on page 14.

• Tap

Create and Send an Email
Learn how to create and send email messages.

4. Tap the Subject and Message fields to enter text.

1. From a Home screen, swipe up to access Apps.
2. Tap

Email >

• Tap Attach to add files, images, audio, and
more to your email.

Compose new email.

• Tap

3. Tap the To field to manually add an email
address or tap

More options for additional email

options.

Add from Contacts to select a

recipient from Contacts, Groups, or Recents.

5. Review your message and tap Send.

• If manually entering recipients, enter
additional recipients by separating each entry
with a semicolon (;). More recipients can be
added at any time before the message is
sent.

Apps

Show additional fields to add Cc and

Bcc fields.

Manage the Inbox

View Multiple Email Accounts

There are several tools available from the Inbox
screen.

You can view email you receive for multiple accounts,
or you can view email accounts individually.

1. From a Home screen, swipe up to access Apps.

2. Tap

Email.

• Tap a message to read and reply or forward it.

3. Tap

Email.
Mailbox at the top left of the screen to

choose a different view:

• Tap Search to search for key words in your
email inbox.
• Tap Edit for additional message options.

• [Account name]: View email for only one
email account.

• Tap Sort by to customize how messages
display.

• All accounts: View all email in a combined
inbox.

Apps

Remove Email Accounts

Email Settings

Email accounts can be removed from your device.

Modify settings associated with using the Email app.

1. From a Home screen, swipe up to access Apps.

2. Tap

3. Tap

Email.
Mailbox >

Settings.

3. Tap

4. Tap the account you want to remove.

Email.
Mailbox >

Settings.

• Under General, tap an option, and then follow
the prompts.

5. Tap Remove, and confirm when prompted.

• Tap an account to configure specific settings
for only that account.

Apps

Galaxy Apps
Find and download premium apps that are exclusive to
Galaxy devices. A Samsung account is required to
download from Galaxy Apps.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Apps

Galaxy Apps.

Gallery

View Pictures

View, edit, and manage pictures and videos.

Pictures stored on your device are viewable in the
Gallery app.

The following categories allow you to organize your
content:

1. From a Home screen, swipe up to access Apps.

2. Tap

Pictures: View pictures and videos in the order
they were saved. Content is organized by date.

Gallery > Pictures.

3. Tap a picture to view it. Swipe left or right to
view other pictures or videos.

Albums: Create custom albums to organize your
pictures and videos.

• To mark the picture as a favorite, tap
Favorite. The picture is added to

Stories: Create custom collections of related
pictures and videos and share them with your
contacts.

Favorites under the Albums tab.
• To use Bixby Vision on the current picture, tap
Bixby Vision. For more information, see
“Bixby” on page 40.

Apps

Edit Pictures

• To access the following features, tap
More options:

Edit pictures stored on your device.

– Details: View and edit information about
the picture, including the date created,
location, and properties.

1. From a Home screen, swipe up to access Apps.
2. Tap

Gallery > Pictures.

3. Tap a picture to view it.

– Set as wallpaper: Set the picture as
wallpaper.

•

Transform: Rotate, flip, crop, or make other
changes to the overall appearance of the
picture.

– Set as image for Always On Display: Set the
picture as the background image for the
Always On Display.

•

Effects: Add color effects.

– Show date and location tags: See date and
location tags when viewing your pictures.

•

Stickers: Overlay illustrated or animated

– Print: Send the picture to a connected
printer.

•

stickers.
Draw: Add handwritten text or hand
drawn content.

– Open in Photo Editor Pro: Edit the picture in
Photo Editor Pro.

Apps

Play Video

– Show date and location tags: See date and
location tags when viewing your videos.

Play videos stored on your device.

4. Tap

1. From a Home screen, swipe up to access Apps.
2. Tap

Video Enhancer

Gallery > Pictures.

Enhance the playback quality of your videos in any
video app.

3. Tap a video to view it. Swipe left or right to view
other pictures or videos.

1. From a Home screen, swipe up to access Apps.

• To mark the video as a favorite, tap
Favorite. The video is added to Favorites

2. Tap

under the Albums tab.

Settings > Advanced features >

Video enhancer.

• To access the following features, tap

3. Tap On/Off to enable this feature.

More options:
– Details: View and edit information about
the video, including the date created,
location, and properties.
– Set as wallpaper: Set the video as
wallpaper.

Apps

Play video to play the video.

Edit Video

Share Pictures and Videos

Edit videos stored on your device.

Share pictures and videos from the Gallery app.

1. From a Home screen, swipe up to access Apps.

2. Tap

Gallery > Pictures.

3. Tap a video to view it.
4. Tap

Edit to use the following tools:

•

Trim: Cut segments of the video.

•

Effects: Add visual effects to the video.

•

3. Tap

4. Tap Share, and then choose an app or connection
to use for sharing your selection. Follow the
prompts.

Touch up effect: Apply the Touch up effect

Stickers: Overlay illustrated or animated
stickers.

•

Audio: Adjust the volume levels and add
background music to the video.

5. Tap Save, and then confirm when prompted.

Apps

More options > Share, and then tap

pictures and videos to select them.

to faces in the video.
•

Gallery > Pictures.

Delete Pictures and Videos

Screenshot Options

Delete pictures and videos stored on your device.

1. From a Home screen, swipe up to access Apps.

2. Tap

3. Tap On/Off to enable each of the following:

3. Tap

Gallery.
More options > Edit.

• Smart capture: Capture an image of any
scrollable areas of the screen that are
currently hidden, as well as the area that is
visible, and crop and share the screenshot
immediately.

4. Tap pictures and videos to select them, or tap the
All checkbox at the top of the screen to select all
pictures and videos.
5. Tap Delete, and confirm when prompted.

• Palm swipe to capture: Capture an image of
the screen by swiping the edge of your hand
across it, from side to side, keeping in contact
with the screen.

Take a Screenshot
Capture an image of your screen. It will automatically
create a Screenshots album in the Gallery app.
u

From any screen, press and hold the Power and
Volume down keys.

Apps

Settings > Advanced features.

Google Apps

Drive

Enjoy these apps from Google. Certain apps require a
Google Account. Visit google.com to learn more.

Open, view, rename, and share files saved to your
™
Google Drive cloud account.

Chrome

1. From a Home screen, swipe up to access Apps.
2. Tap Google folder >

™

Browse the Internet with Chrome and bring your open
tabs, bookmarks, and address bar data from your
computer to your mobile device.

Visit support.google.com/drive to learn more.

Duo

1. From a Home screen, swipe up to access Apps.
2. Tap

Drive.

Make one-to-one video calls.

Chrome.

1. From a Home screen, swipe up to access Apps.

Visit support.google.com/chrome to learn more.

2. Tap Google folder >

Duo.

Visit support.google.com/duo to learn more.

Apps

Gmail

Maps

Send and receive email with Google’s web-based
email service.

Get directions and other location-based information.
You must enable location services to use Google Maps.
For more information, see “Location” on page 154.

1. From a Home screen, swipe up to access Apps.
2. Tap Google folder >

1. From a Home screen, swipe up to access Apps.

Gmail.

2. Tap

Visit support.google.com/mail to learn more.

Visit support.google.com/maps to learn more.

Google

Photos

Find online content with tools that learn what
interests you. Turn on your personalized feed to
receive customized content.

Store and back up your photos and videos
automatically to your Google Account with
™
Google Photos .

1. From a Home screen, swipe up to access Apps.
2. Tap

Maps.

1. From a Home screen, swipe up to access Apps.

Google.

2. Tap Google folder >

3. Follow the prompts to enable your feed.

Photos.

Visit support.google.com/photos to learn more.

Apps

Play Movies & TV

Play Store

Watch movies and TV shows purchased from Google
Play. You can also view videos saved on your device.

Find new apps, movies and TV shows, music, books,
™
magazines, and games in the Google Play store.

1. From a Home screen, swipe up to access Apps.

2. Tap Google folder >

2. Tap

Play Movies & TV.

Play Store.

Visit play.google.com/store/movies to learn more.

Visit support.google.com/play to learn more.

Play Music

YouTube

Play music and audio files on your device.

Watch and upload YouTube videos right from your
device.

™

1. From a Home screen, swipe up to access Apps.
2. Tap

1. From a Home screen, swipe up to access Apps.

Play Music.

2. Tap

Visit support.google.com/music to learn more.

YouTube.

Visit support.google.com/youtube to learn more.

Apps

Google Pay
Pay with your Android phone at participating stores
™
and within mobile apps with Google Pay .
1. From a Home screen, swipe up to access Apps.
2. Tap

Google Pay.

Visit support.google.com/pay to learn more.

Apps

Internet

•

Access the Internet with a fully-featured web browser.
For more information, visit samsung.com/us/support/
owners/app/samsung-internet.

•

Internet.

3. Tap the address field, enter the web address, and
then tap Go on the keyboard.
•

Add to Bookmarks: Add the current web
page to bookmarks.

•

Refresh: Refresh or reload the current
web page.

•

Back or

Back: Return to the

previous page.
•

Forward: Go forward to a recent page.

•

Home: Display your Internet Home screen.

Apps

Tabs: Manage open tabs. The number on
the icon indicates the number of tabs that are
currently open.

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Bookmarks: Manage bookmarked pages,
saved pages, and history.

100

Quick Menu

Browser Tabs

Access common features of your browser.

Use tabs to view multiple web pages at the same time.

Tap

1. From a Home screen, swipe up to access Apps.

Quick menu for the following options:

Share: Share the web page with others.

2. Tap Samsung folder >

New tab: Open a new tab.

3. Tap

Web page text size: Change the text size.

Close: Close the Quick menu.

Settings: Change Quick menu options.

Apps

Tabs > New tab.

• To close a tab, tap

Turn on Night mode: Switch to
Night mode.

101

Internet.

Close tab.

Bookmarks

Open a Bookmark

The Bookmarks page stores Bookmarks, Saved pages,
and History.

Quickly launch a web page from the Bookmarks page.

Save a Bookmark

2. Tap Samsung folder >

Bookmarking a web page saves the web address so
that you can access it quickly.

3. Tap

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >
3. Tap

Apps

1. From a Home screen, swipe up to access Apps.

Bookmarks > Bookmarks.

4. Tap a bookmark entry.

Internet.

Add to Bookmarks.

102

Internet.

Save a Web Page

View History

Saving a web page stores its content on your device so
that you can access it offline.

To view a list of recently visited web pages:

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >
3. Tap

Internet.

More options > Save webpage.

Tap

Bookmarks > History.

Share Pages
Web pages can be shared with your contacts.
1. From a Home screen, swipe up to access Apps.

Open a Saved Web Page
View a web page that has been saved.
1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder >
3. Tap

More options > Share, and follow the

prompts.
2. Tap Samsung folder >
3. Tap

Internet.

Bookmarks > Saved pages.

4. Tap a saved page.

Apps

103

Internet.

Secret Mode

To turn off Secret mode:

Pages viewed in Secret mode are not listed in your
browser history or search history, and leave no traces
(such as cookies) on your device. Secret tabs are a
darker shade than the normal tab windows.

1. From a Home screen, swipe up to access Apps.

Any downloaded files remain on your device after you
close the secret tab.

2. Tap Samsung folder >
3. Tap

Internet.

Tabs > Turn off secret mode.

Internet Settings

1. From a Home screen, swipe up to access Apps.

Modify settings associated with using the
Internet app.

2. Tap Samsung folder >

1. From a Home screen, swipe up to access Apps.

3. Tap

Internet.

Tabs.

2. Tap Samsung folder >

Internet.

4. Tap Turn on secret mode.

3. Tap

5. Tap Set password to protect your Secret mode
data with a password.

4. Tap an option and follow the prompts.

– or –
Tap Don’t use password.

Apps

104

More options > Settings.

Message+

• Tap

This section describes how to create and send a
message using the Verizon Messages app.

Create and Send Messages

• Tap

Use the Verizon Messages app to send and receive
message with your friends and family.

3. Tap

• Tap

Voice to record and insert an audio

recording into your message.

Message+.

New message.

• Tap the To: field and then enter a contact
name, a mobile phone number, or an email
address using the keyboard. As you enter
letters, possible matches from your accounts
and contacts display on the screen. Touch a
match to add it to the message.
• Tap Type a message and enter your message.

Apps

Emoticon to insert emoticons into your

message.

1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

Attach to attach an item, such as a

postcard, picture, video, audio recording,
Glympse location, location, contact card,
or song.

105

Delete Conversations

Delete Messages

You can delete all the message you've exchanged with
another person.

1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

Message+.

1. From a Home screen, swipe up to access Apps.
3. Tap a conversation to display it.
2. Tap Verizon folder >

Message+.

3. Touch and hold a conversation you want to
delete and tap Delete Conversation. Follow the
prompts to confirm the deletion.

4. Touch and hold the message you want to delete,
and then tap Delete messages on the pop-up
menu. Follow the prompts to confirm the
deletion.

Note: Locked messages will not be delete unless you
select Also delete locked messages before confirming
the deletion.

Apps

106

Protect a Message from Deletion

Read Messages

You can lock a message so that it will not be deleted
even if you delete the other messages in the
conversation.

When you receive a message, your phone notifies you

1. From a Home screen, swipe up to access Apps.

To access a new message:

2. Tap Verizon folder >

Message+.

by displaying the

New message icon in the

Status bar.

3. Tap a conversation to display it.

Drag your finger down from the Status bar to
display the Notification panel, and then tap the
message notification to open the message.

4. Touch and hold the message that you want to
lock, and then tap Lock message on the pop-up
menu. A lock icon displays on the message.

– or –
From a Home screen, swipe up to access Apps, tap
Verizon folder >

Message+, and then tap the

message to open it.

Apps

107

Reply to Messages
Messages you exchange with another person are
displayed as conversations in the Messages app, so
you can see all the messages in one place.
1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

Message+.

3. Tap a conversation to display it.
4. Tap the Type a message field and then type your
reply message.
5. When the message is complete, tap

Apps

Send.

108

Messages

Send SOS Messages

Learn how to send and receive text messages (SMS)
and multimedia messages (MMS).

Send a message with your location to designated
contacts when you are in an emergency situation.

1. From a Home screen, swipe up to access Apps.

Messages >

2. Tap

New message.

2. Tap

• You can choose recipients from Contacts or
enter a phone number.
3. Tap Start.
4. To create an audio recording, touch and hold

3. Tap Send messages to > Add and add recipients
by creating new contacts or selecting from
Contacts.

Audio.

• To include a picture from your front and rear
camera, tap Attach pictures.

– or –

• To include a five-second audio recording in
your SOS message, tap Attach audio
recording.

Tap the Enter message field to enter a message.
l

To add an attachment, tap

5. Review the message and tap

Attach.
Send.

Note: If you exit a message before you send it, the
message is automatically saved as a draft.
Apps

Settings > Advanced features > Send SOS

messages, and then tap On/Off to enable this
feature.

4. Press the Power key quickly three times to send
an SOS message.

109

View Messages

Message Search

1. From a Home screen, swipe up to access Apps.

Search through your messages by using the search
feature.

2. Tap

Messages, and then tap a message to

view it.

1. From a Home screen, swipe up to access Apps.

• To play an audio or video attachment, tap

2. Tap

Play.

3. Enter a word or phrase to search for, and then

• To scroll through the list of messages, swipe
up or down.

Delete Messages
1. From a Home screen, swipe up to access Apps.
2. Tap

Messages >

More options > Edit.

3. Tap each message you want to delete.
4. Tap

Apps

Messages > Search.

tap

Search on the keyboard.

Messages Settings
Configure the settings for text and multimedia
messages.
1. From a Home screen, swipe up to access Apps.
2. Tap

Delete, and confirm when prompted.

110

Messages >

More options > Settings.

Emergency Alerts
Emergency alerts notify you of imminent threats and
other situations. There is no charge for receiving an
Emergency alert message.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > More connection

settings.
3. Tap Emergency alerts > Settings to customize
notifications for emergency alerts.
Note: Alerts issued by the President cannot be
disabled.

Apps

111

My Files

File Groups

View and manage files stored on your device, including
images, videos, music, and sound clips.

Files stored in the device are organized into the
following groups:

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Recent files: View recently accessed files.

– This option appears if one or more files have

My Files.

been accessed recently.
3. Tap a category to view the relevant files or
folders.
4. Tap a file or folder to open it.

Categories: View your files based on the file type.
Phone: View folders and files located on the
device and optional memory card (not included).
Cloud: View files saved on your cloud accounts.

– Cloud drives vary depending on the services
you sign in to.

Apps

112

My Files Options
Use My Files options to search, edit, clear file history,
and more.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

My Files. The following

options are available:
•
•

Search: Search for a file or folder.
More options:
– Clear recent file history: Clear the Recent
files category. This option only appears if
files have been accessed recently.
– Verizon Cloud: Connect to the Verizon
Cloud service.
– Get more space: View storage information
for your device.
– Settings: View settings for the app.

Apps

113

Phone
More options

Hide the keyboard

Video calling
Call

Devices and software are constantly evolving —the illustrations you see here are for reference only.

Apps

114

Make a Call

Make a Call from Recents

Make a call from a Home screen.

All incoming, outgoing, and missed calls are recorded
in the Call log.

1. From a Home screen, tap

Phone.

1. From a Home screen, tap
2. Enter a number on the keypad and tap

Phone.

Call.
2. Tap Recents to display a list of recent calls.

• Tap

Keypad if the keypad is not displayed.

Enable Swipe to Call
Swipe a contact or number to the right to make a call.

3. Tap a contact, and then tap

Make a Call from Contacts
Call a contact from the Contacts app.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Advanced features >

Swipe to call or send messages.
3. Tap On/Off to enable this feature.

Apps

Call.

1. From a Home screen, swipe up to access Apps.
2. Tap

Contacts.

3. Swipe your finger across a contact to the right to
call the contact.

115

Direct Calls

Answer a Call

Call the contact whose call log, message, or contact
details are currently on the screen by bringing the
device close to your ear.

When a call is received, the phone rings and the caller’s
phone number or name is displayed. If you are using an
app, a pop-up screen is displayed for the incoming call.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Advanced features > Direct call,

On the incoming call screen, drag

Answer to

the right to answer the call.

and tap On/Off to enable.

– or –
On the incoming call pop-up screen, tap
Answer to answer the call.

Apps

116

Decline a Call

Decline with Message

You can choose to decline an incoming call. If you are
using an app, a pop-up screen is displayed for the
incoming call.

You can choose to decline an incoming call with a text
message response.

On the incoming call screen, drag

Decline to

the left to reject the call and send it to your
voicemail.

– or –
On the incoming call pop-up screen, tap
Send message and select a message.

– or –
On the incoming pop-up screen, tap

Decline to

reject the call and send it to your voicemail.

End a Call
u

Apps

On the incoming call screen, drag Send message
upward and select a message.

117

Tap

End when you are ready to end your call.

Actions While On a Call

Switch to Headset or Speaker

You can adjust call volume, switch to a headset or
speaker, and even multitask while on a call.

Listen to the call using the speaker or through a
®
Bluetooth headset (not included).

Adjust the Call Volume

Press the Volume keys to increase or decrease
the volume.

Tap

Bluetooth to hear the caller using a

Bluetooth headset.

More options > Turn on extra volume to

quickly add more volume to the incoming audio.

Apps

Speaker to hear the caller using the

– or –

– or –
Tap

Tap

speaker.

118

Multitask

Call Log

If you exit the call screen to use another app, your
active call is indicated in the Status bar.

The numbers of the calls you have dialed, received, or
missed are stored in the Call log.

To return to the call screen:

1. From a Home screen, tap

Drag the Status bar down to display the
Notification panel, and then tap Call notification.

To end a call while multitasking:
u

2. Tap Recents. A list of recent calls is displayed.
If the caller is in your Contacts list, the caller’s
name is displayed.

Drag the Status bar down to display the
Notification panel, and then tap

Apps

Phone.

End call.

119

Save a Contact from a Recent Call

Delete Call Records

Use recent call information to create a contact or
update your Contacts list.

To delete Call log entries:

1. From a Home screen, tap

Phone.

2. Tap Recents.
3. Tap the call that contains the information that
you want to save to your Contacts list.
4. Tap

1. From a Home screen, tap
2. Tap Recents.

3. Touch and hold the call you want to delete from
the Call log.
4. Tap Delete.

Details.

5. Tap Create contact.
– or –
If you want to replace the number for an existing
contact, tap Update existing.

Apps

Phone.

120

Block a Number

Speed Dial

By adding a caller to your Block list, future calls from
this number are sent directly to your voicemail, and
messages are not received.

You can assign a shortcut number to a contact for
speed dialing their default number.

1. From a Home screen, tap

Phone.

2. Tap Recents.

• Tap
2. Tap

3. Tap the caller you want to add to the Block list.
4. Tap

Details > Block number, and confirm when

More options > Speed dial. The Speed dial

3. Tap an unassigned number.
• Tap

You can also modify your Block list in Settings:
From a Home screen, tap

Menu to select a different Speed dial

number than the next one in sequence.

Phone >

More options > Settings > Block numbers.

Keypad if the keypad is not displayed.

screen displays the reserved speed dial numbers.

prompted.

Phone.

• Number 1 is reserved for Voicemail.
4. Type in a name or number, or tap

Add from

Contacts to assign a contact to the number.
• The selected contact is displayed in the Speed
dial number box.

Apps

121

Make a Call with Speed Dial

Emergency Calls

You can make a call using Speed dial.

You can dial the emergency telephone number in your
region regardless of the phone’s cellular service
status. If your phone is not activated, you can only
make an emergency call.

1. From a Home screen, tap
l

Tap

Phone.

Keypad if the keypad is not displayed.

2. Touch and hold the Speed dial number.
l

If the Speed dial number is more than one
digit long, enter the first digits, and then hold
the last digit.

Remove a Speed Dial Number

1. From a Home screen, tap

2. Enter the emergency telephone number (911 in
North America) and tap

Tap

2. Tap
3. Tap

Phone.

Keypad if the keypad is not displayed.

More options > Speed dial.
Remove by the contact you want to

remove from Speed dial.

Apps

Call.

3. Complete your call. During this type of call, you
have access to most in-call features.

You can remove an assigned Speed dial number.
1. From a Home screen, tap

Phone.

122

Make an Emergency Call from a
Locked Screen
The emergency telephone number can be dialed even
if the phone is locked, allowing anyone to use your
phone to call for help in an emergency. When accessed
from a locked screen, only the emergency calling
feature is accessible to the caller. The rest of the
phone remains secured.
1. Drag

Voicemail
Use your phone’s voicemail feature.
For information on setting up voicemail, see “Set Up
Your Voicemail” on page 15.
1. From a Home screen, tap
2. Touch and hold

From a Home screen, swipe up to access Apps, and

2. Tap Emergency call to display the Emergency
dialer.

North America) and tap

Call.

then tap

Voicemail.

3. Follow the voice prompts from the voicemail
center.

4. Complete your call. During this type of call, you
have access to most in-call features.

Apps

Voicemail.

– or –

Phone upward to open the call screen.

3. Enter the emergency telephone number (911 in

Phone.

123

Optional Calling Services

Video Calls

If available with your mobile service plan, the
following calling services are supported.

To make Video calls:

Place a Multi-Party Call
If your service plan supports this feature, you can
make another call while a call is in progress.
1. From the active call, tap Add call to dial the
second call.
2. Dial the new number and tap

1. From a Home screen, tap
2. Enter a number and tap

Call. When the

• Tap the On hold number to switch between
the two calls.
Merge to hear both callers at once

(multi-conferencing).

Apps

Video call.

Note: Not all devices support video calling.
The receiver has the option to accept the video call or
answer the call as a regular voice call.

call is answered:

• Tap

Phone.

124

Advanced Calling

1. From a Home screen, swipe up to access Apps.

Enjoy high definition voice and video calling from
Verizon.

2. Tap

1. From a Home screen, swipe up to access Apps.

3. Tap Activate Wi-Fi Calling.

2. Tap

4. Enter a valid emergency address. This is used
whenever an emergency call is placed over Wi-Fi.
Once the address is saved successfully, Wi-Fi
Calling is turned on.

Settings > Connections > Advanced

calling.
l

Tap Activate Advanced calling, and follow the
prompts to upgrade.

Tap Advanced calling, and tap On/Off to
enable the feature.

Wi-Fi Calling
Make calls over Wi-Fi when you are connected to a
Wi-Fi network. Wi-Fi Calling is a service provided by
your wireless service provider. You need to activate
Advanced calling first.

Apps

Settings > Connections > Advanced

Calling.

Voice and video calls will now be able to go
over Wi-Fi when your cellular network
coverage is weak or if you don’t have cellular
network coverage in your area.

Note: You must be connected to a Wi-Fi network for
this feature to work.

125

Phone Settings

TTY Mode

These settings allow you to modify settings associated
with the Phone app.

A teletypewriter (TTY), is a telecommunications device
that allows people who are deaf, hard of hearing, or
who have speech or language disabilities to
communicate by telephone.

1. From a Home screen, swipe up to access Apps.
2. Tap

Phone >

More options > Settings.

3. Tap an option and follow the prompts.

1. From a Home screen, swipe up to access Apps.
2. Tap

Phone >

More options > Settings.

3. Tap More settings > TTY mode.
4. Tap TTY OFF, TTY FULL, TTY HCO, or TTY VCO.

Apps

126

Samsung Gear
Connect your device to your Samsung Gear using this
application. For more information, visit samsung.com/
us/support/owners/app/samsung-gear.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Apps

Samsung Gear.

127

Samsung Health
™

Use Samsung Health to plan, track, and manage your
health goals and activities, including exercise, sleep,
and meals. For more information, visit
samsung.com/us/support/owners/app/samsung-health.
Caution: The information gathered from this device,
Samsung Health, or related software is not intended
for use in the diagnosis of disease or other conditions,
or in the cure, mitigation, treatment or prevention of
disease.

For more information on proper wear and use, visit
samsung.com/us/heartratesensor.
To access Samsung Health:
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

read and accept the terms and conditions.
3. Set up your health profile and goals.

The accuracy of the information and data provided by
this device and its related software, including heart
rate readings, may be affected by factors such as
environmental conditions, skin condition, specific
activity performed while using/wearing the device,
settings of the device, user configuration/
user-provided information, placement of the sensor on
the body, and other end-user interactions.

Apps

Samsung Health, and

128

Before You Start Exercising
Although the Samsung Health application is a great
companion to your exercise routine, it is always best to
make sure you consult with your physician before
beginning any exercise regimen. While moderate
physical activity, such as brisk walking, is safe for most
people, health experts suggest that you talk with your
doctor before you start an exercise program,
particularly if you have any of the following conditions:
l

Heart disease; asthma or lung disease; diabetes,
or liver or kidney disease; arthritis.

Before beginning your exercise regimen check with
your doctor if you have symptoms suggestive of heart,
lung, or other serious disease, such as:
l

Ankle swelling, especially at night;
A heart murmur or a rapid or pronounced
heartbeat;
Muscle pain when walking upstairs or up a hill
that goes away when you rest.

It is recommended that before engaging in an exercise
routine, you consult with your doctor or medical
practitioner. If you are unsure of your health status,
have several health problems, or are pregnant, you
should speak with your doctor before starting a new
exercise program.

Pain or discomfort in your chest, neck, jaw, or
arms during physical activity;
Dizziness or loss of consciousness;

Apps

Shortness of breath with mild exertion or at rest,
or when lying down or going to bed;

129

Samsung Notes

Edit Notes

Use Samsung Notes to write and save notes. For more
information, visit samsung.com/us/support/owners/
app/samsung-notes.

Make edits to notes you create.

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >
3. Tap

Samsung Notes.

Create and type a note. Available options

1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >
3. Tap a note to view it.
4. Tap Edit to make changes.
5. Tap Save.

include:
l

Text: Use the keyboard to type text.

Pen: Use your finger to write text.

Brush: Create a drawing.

Attach: Insert an image or voice file into
the note.

4. Tap Save when finished.

Apps

Samsung Notes.

130

Browse Notes

Notes Options

Browse notes you create.

You can edit, share, or manage notes.

1. From a Home screen, swipe up to access Apps.

2. Tap Samsung folder >

Samsung Notes.

• Browse note entries by swiping up or down.
• To search for a note, tap

3. Tap

Search.

Samsung Notes.

More options for the following options:

• Edit: Select notes to share, delete, or move.
• Sort by: Change the way notes are organized.
• List/Grid view: Switch between List view and
Grid view.
• Trash: View deleted notes.
• Settings: View settings for the Samsung
Notes app.

Apps

131

Samsung Pay
™

Samsung Pay allows you to make a payment with your
device. It is accepted almost anywhere you can swipe
or tap your credit card. A Samsung account is required.
For Samsung Pay support, visit samsung.com/us/
support/owners/app/samsung-pay.
Note: For added security, your credit and debit card
information is not stored on a cloud service. If you are
using the Samsung Pay app on multiple devices, you
must sign in to the app and add all payment cards on
each device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Use Samsung Pay
Use Samsung Pay quickly and conveniently whenever
you have your device with you.
Note: Make sure the NFC feature is enabled on your
device. For more information, see “NFC and Payment”
on page 149.
1. From a Home screen, swipe up to access Apps.
2. Tap

3. Select a card to pay with and authorize payments
by scanning your finger on the fingerprint sensor
or entering your Samsung Pay PIN.
4. Hold your phone over the store’s card reader.

Samsung Pay, and tap Start and follow

• When your payment is complete, a receipt is
sent to your registered email.

the prompts.

Apps

Samsung Pay.

132

Simple Pay

Use Gift Cards with Samsung Pay

Use Simply Pay to access Samsung Pay from the
Lock Screen, Home screen, or Always On Display.

Purchase, send, and redeem gift cards from an
expanding selection of your favorite retailers.

1. From a Home screen, swipe up to access Apps.

To view the list of supported banks and gift card
merchants, visit samsung.com/us/samsungpay/compatible-cards/#bank.

2. Tap
3. Tap

Samsung Pay.
More options > Settings > Use Favorite

Cards.
4. Tap On/Off to enable Simple Pay on each screen.
To use Simple Pay:
1. From any screen, swipe up from the bottom of
the screen.

Secure Your Information
Samsung Pay is designed with the latest security
technology and works on most recent Samsung Galaxy
devices. Payments are authorized with your
fingerprint or PIN, and each transaction uses a unique
token each time, so your device only allows payments
with your consent.

• Your payment card and Simple Pay are
displayed.
2. Drag the card down to close Simple Pay.

Apps

133

Smart Switch
Use Smart Switch to transfer contacts, photos, and
other content from your old device.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Smart Switch.

For more information, see “Transfer Data from Your Old
Device” on page 14.

Apps

134

Samsung Connect
Control your devices by monitoring them in one place.
Check the status of your devices by looking at the
dashboard.
Note: Non-Samsung connected device errors or
defects are not covered by the Samsung warranty;
contact the non-Samsung device manufacturer for
support.
1. From a Home screen, swipe up to access Apps.
2. Tap Samsung folder >

Samsung Connect, and

Apps

135

Verizon Apps

Cloud

Pre-installed apps may vary according to your plan.
Visit verizonwireless.com to learn more or contact your
service provider for additional information.

Back up and access your data. You can also use
®
Verizon Cloud to transfer content between other
devices.

Caller Name ID

1. From a Home screen, swipe up to access Apps.

Subscribe to Caller Name ID to identify unknown
callers by name, picture, city, and state. Caller Name ID
requires a subscription.

2. Tap Verizon folder >

1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

Apps

Caller Name ID.

136

Cloud.

hum

Security and Privacy

Turn your car into a Wi-Fi Hotspot for streaming and
gaming on the go. Get roadside assistance at the push
of a button, and more.

Protect your device from digital threats, including
viruses and malware, risky web sites, and from people
accessing the information on your device if it is ever
lost or misplaced.

1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

hum.

2. Tap Verizon folder >

My Verizon
View details and manage your Verizon Wireless
account. No airtime or minute charges apply when
accessing My Verizon.
1. From a Home screen, swipe up to access Apps.
2. Tap Verizon folder >

Apps

1. From a Home screen, swipe up to access Apps.
Security & Privacy.

Voicemail
Retrieve messages left by unanswered calls.
1. From a Home screen, swipe up to access Apps.
2. Tap

My Verizon.

137

Voicemail.

Settings
Configure your device’s
connections and settings.

Access Settings

Search for Settings

There are a couple of ways to access your device
settings.

If you are not sure exactly where to find a certain
setting, you can use the Search feature.

From a Home screen, swipe up to access Apps,
and then tap

1. From a Home screen, swipe up to access Apps,
and then tap

Settings.

2. Tap

– or –
Drag down from the Status bar to display the
Notification panel, and then tap

Settings.

Search.

3. Enter a word or words in the Search field. As you
type, settings that match display on the screen.
4. Tap an entry to go to that setting.

Settings

139

Connections
Manage connections between your
device and a variety of networks and
other devices.

Wi-Fi
Connect your device to a Wi-Fi network.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Wi-Fi, and then

tap On/Off to turn on Wi-Fi.
• When Wi-Fi is turned on, your device
automatically scans for available networks
and displays them.

Manually Connect to a Wi-Fi
Network
Connect your device to a Wi-Fi network that is hidden.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Wi-Fi, and then

tap On/Off to turn on Wi-Fi.
3. Tap

Add network at the bottom of the list.

4. Enter information about the Wi-Fi network:

3. Tap the network you want to connect to.

• Network name: Enter the network name.

• When you select an open network, you are
automatically connected to the network.
Otherwise, enter a password to connect.

• Security: Select a security option and enter
your password.
• Auto reconnect: Connect to this network
automatically.
• Show advanced options: Add advanced
options, such as IP settings and Proxy settings.
5. Tap Connect.

Connections

141

Wi-Fi Preferences

• Show Wi-Fi pop-up: When opening apps,
indicate when Wi-Fi is available.

Customize advanced Wi-Fi services.

• Manage networks: View your saved Wi-Fi
networks.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Wi-Fi, and then

• Wi-Fi control history: View devices that have
turned your Wi-Fi on or off.

tap On/Off to turn on Wi-Fi.
3. Tap

More options > Advanced.

• Hotspot 2.0: Connect automatically to Wi-Fi
access points that support Hotspot 2.0.

• Switch to mobile data: Connect automatically
to a mobile network connection when the
Wi-Fi connection is unstable. When the Wi-Fi
signal is strong, it will switch back to Wi-Fi
connection.

• WPS push button: Connect to a Wi-Fi network
by pressing the WPS button on a router.
• WPS PIN entry: Connect to a Wi-Fi network by
entering your WPS PIN.

• Turn on Wi-Fi automatically: Enable Wi-Fi in
frequently used locations.

• Keep Wi-Fi on during sleep: Specify whether
to disconnect from Wi-Fi when the device is
asleep.

• Wi-Fi power saving mode: Reduce battery
usage by analyzing Wi-Fi traffic patterns.

• Install network certificates: Install
authentication certificates.

• Wi-Fi notifications: Receive notifications when
open networks in range are detected.
Connections

142

• MAC address: View your device’s MAC address,
which is required when connecting to some
secured networks (not configurable).
• IP address: View your device’s IP address
(not configurable).

Wi-Fi Direct
Wi-Fi Direct uses Wi-Fi capability to share data
between devices. A Wi-Fi network connection is not
required.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Wi-Fi, and then

tap On/Off to turn on Wi-Fi.
3. Tap Wi-Fi Direct.
• Your device scans for discoverable Wi-Fi
Direct devices. To scan again, tap Scan.
4. Tap a device, and then follow the prompts to
connect.

Connections

143

Share Data with Wi-Fi Direct

Disconnect from Wi-Fi Direct

Share data with another device using Wi-Fi Direct.

Disconnect your device from a Wi-Fi Direct device.

1. From an app, tap

1. From a Home screen, swipe up to access Apps.

Share.

2. Tap

– or –
Tap

More options > Share.

2. Tap Wi-Fi Direct and follow the prompts.

3. Tap a device to disconnect it.

Receive Data with Wi-Fi Direct
When another device attempts to send a file to your
device using Wi-Fi Direct, your device begins
downloading the file.
u

To open the file, drag down the Notification
panel and tap File received.

Connections

Settings > Connections > Wi-Fi >

Wi-Fi Direct.

144

Bluetooth

Rename a Paired Device

Bluetooth allows you to pair your device to another
Bluetooth-enabled device. Once a pairing is created,
the devices continue to recognize their partnership
and exchange information without having to re-enter
a passcode.

Rename a paired device to make it easier to
recognize.

1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap

Settings > Connections > Bluetooth, and

then tap On/Off to turn on Bluetooth.

Settings next to the previously paired

device, and then tap Rename.
4. Enter a new name, and tap Rename.

• Your device scans for discoverable Bluetooth
devices. To scan again, tap Scan.
3. Tap a device, and follow the prompts to connect.

Connections

Settings > Connections > Bluetooth, and

then tap On/Off to turn off Bluetooth.

145

Share Data with Bluetooth

Receive Data with Bluetooth

Use Bluetooth to transfer information to a paired
device.

When another device attempts to send a file to your
device using Bluetooth, you will see a request to
accept the file.

1. From an app, tap

Share.

1. Tap Accept.

– or –
Tap

More options > Share.

2. To open the file, drag down the Notification
panel and tap File received.

2. Tap Bluetooth and follow the prompts.

Connections

146

Unpair from a Bluetooth Device

Phone Visibility

When you unpair from a Bluetooth device, the two
devices no longer recognize each other. To connect
again, you have to pair the devices.

Allow other devices to find your mobile device and
transfer files.
1. From a Home screen, swipe up to access Apps.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Bluetooth, and

then tap On/Off to turn on Bluetooth.
3. Tap

Settings next to the paired device, and

then tap Unpair to delete the paired device.

2. Tap

Settings > Connections > Phone visibility,

and then tap On/Off.

Data Usage
View your current mobile and Wi-Fi data usage.
1. From a Home screen, swipe up to access Apps.
2. Tap

Connections

147

Settings > Connections > Data usage.

Enable Data Saver

Monitor Mobile Data

Prevent selected apps from sending or receiving data
in the background.

Enable mobile data to access the Internet through
your mobile network.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Connections > Data usage >

Data saver.

Settings > Connections > Data usage. The

following options are available:

3. Tap On/Off to turn Data saver on.

• Mobile data: Enable mobile data services.

• To allow some apps to have unrestricted data
usage, tap Allow app while Data saver on, and
tap On/Off next to each app to specify
restrictions.

• Alert me about data usage: Enable alerts for
when your mobile data usage reaches the
amount you chose.
• Mobile data usage: Monitor mobile data
usage by app.
• Billing cycle and data warning: Set the day of
the month to start the bill cycle for your
device.

Connections

148

Monitor Wi-Fi Data

Airplane Mode

View your Wi-Fi data usage and set restrictions for
Wi-Fi networks.

Airplane mode disconnects your device from all
networks and turns off connectivity features.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Connections > Data usage. The

Settings > Connections > Airplane mode.

following options are available:
3. Tap On/Off to enable this feature.
• Wi-Fi data usage: View data usage over Wi-Fi
connections.

NFC and Payment

• Restrict networks: Select networks to prevent
apps that are running in the background from
using them.

NFC (Near Field Communication) allows data
exchange when you touch your device with another
compatible device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > NFC and

payment.
3. Tap On/Off to enable this feature.

Connections

149

Android Beam

Tap and Pay

Share content to another NFC-capable device by
touching the backs of the devices.

Use an NFC payment application to make payments by
touching your device to a compatible credit card
reader.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > NFC and

payment, and then tap On/Off to enable NFC.
3. Tap Android Beam, and then tap On/Off to
enable this feature.

Share Data with Android Beam

1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap Tap and pay, and tap an app to set it as the
default payment method.
• To specify when to use the default app, tap
If open app supports Tap and pay.

Use Android Beam to transfer information to another
NFC-capable device.
1. From an app, tap

Share.

– or –
Tap

More options > Share.

2. Tap Android Beam and follow the prompts.

Connections

Settings > Connections > NFC and

payment, and then tap On/Off to enable NFC.

150

Mobile Hotspot
Activate Mobile hotspot to allow other devices to use
your device’s Internet connection.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Mobile hotspot

Change the Mobile Hotspot
Password
Change your Mobile Hotspot password.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Mobile hotspot

and tethering > Mobile hotspot.

and tethering > Mobile hotspot.
3. Tap On/Off to turn on Mobile hotspot.

3. Tap the password and enter a new password.

4. Activate Wi-Fi on the target device.

4. Tap Save.

5. Scan for Wi-Fi hotspots and select your device’s
Mobile hotspot.
6. Enter your device’s Mobile hotspot password on
the target device.

Connections

151

Allowed Devices List

Configure Mobile Hotspot Settings

Control which devices can connect to your Mobile
hotspot.

Manage your Mobile hotspot security and connecting
settings.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Connections > Mobile hotspot

and tethering > Mobile hotspot.
3. Tap

More options > Allowed devices, and then

Settings > Connections > Mobile hotspot

and tethering > Mobile hotspot.
3. Tap

tap Add to enter the other device’s Device name
and MAC address.

More options > Configure mobile hotspot

for the following settings:
• Network name: View and change the name of
your Mobile hotspot.

4. Tap Add to add the device.
• To restrict connections to your Allowed
devices list, tap Allowed devices only.

• Hide my Hide my phone: Prevent your Mobile
hotspot from being discoverable by other
devices.
• Security: Choose the security level for your
Mobile hotspot.
• Password: If you choose a security level that
uses a password, you can view or change it.

Connections

152

• Power saving mode: Reduce battery usage by
analyzing Mobile hotspot traffic.
• Show advanced options: Configure additional
Mobile hotspot settings, including channels
and frequency.

Wi-Fi Sharing
Share your device’s Wi-Fi network with other devices,
without having to enter the Wi-Fi password.

Tethering
You can use tethering to share your device’s Internet
connection with a computer.
1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap an option:
• Tap Bluetooth tethering to share your device’s
Internet connection using Bluetooth.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Mobile hotspot

• Connect the computer to the device using a
USB cable, and then tap USB tethering.

and tethering > Mobile hotspot.
3. Tap Wi-Fi sharing to enable this feature.

Connections

Settings > Connections > Mobile hotspot

and tethering.

153

Mobile Networks

Location

Control your device’s access to networks and mobile
data service.

Some apps may require one or more location services
be turned on for full functionality.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Connections > Mobile networks

• Data roaming access: Configure access to
mobile networks while roaming.
• Roaming: Enable or disable data while
roaming on other mobile networks.

2. Tap

3. Tap On/Off to turn on Location services.
4. Tap Locating method to select how your location
is determined:
• High accuracy: Uses GPS, Wi-Fi, and mobile
networks.

• Signal strength: View mobile signal strength.
• Network mode: Change the network mode.

• Battery saving: Uses Wi-Fi and mobile
networks (no GPS).

• Access Point Names: Choose or add APNs.

• Phone only: Uses GPS only.

• Network operators: Choose available and
preferred networks.

Connections

Settings > Connections > Location.

154

5. Tap Improve accuracy to use other connections
for determining your location:
• Wi-Fi scanning: Allow apps and services to
scan for Wi-Fi networks automatically, even
when Wi-Fi is turned off.
• Bluetooth scanning: Allow apps to scan for
and connect to nearby devices automatically
through Bluetooth, even when Bluetooth is
turned off.

Connections

Recent Location Requests
Apps that have requested your location are listed
under Recent location requests.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Location.

3. Tap On/Off to turn on Location services.
4. Tap an entry under Recent location requests to
view the app’s settings.

155

Location Services
Location services store and use your device’s most
recent location data. Google apps can use this data to
improve your search results based on places that you
have visited.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > Location.

3. Tap an entry under Location services to use as a
location service.

Nearby Device
Scanning
Scan for nearby devices to connect to and set them up
easily. You receive a notification when there are
available devices to connect to.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > More connection

settings > Nearby device scanning.
3. Tap On/Off to enable the feature.

Connections

156

Connect to a Printer

MirrorLink

Connect your device to a printer on the same Wi-Fi
network.

Mirror your device’s display on your car’s
entertainment and information screen using a
USB connection.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > More connection

settings > Printing.
3. Tap Add service and follow the prompts to add a
print service.
4. Tap the print service, and then tap
Add printer.

More options >

To use this feature, your car system must support
™
MirrorLink . For more information, visit mirrorlink.com.
1. Connect your device to your car’s system using
the USB cable.
2. From a Home screen, swipe up to access Apps.
3. Tap

Settings > Connections > More connection

settings > MirrorLink.
4. Tap Connect to car via USB, and follow the
prompts.

Connections

157

Download Booster
Download booster improves download speed by using
both Wi-Fi and 4G LTE networks at the same time when
downloading files over 30 MB in size.

Virtual Private
Networks (VPN)

To turn on Download booster:

Set up and manage your Virtual Private Networks
(VPNs). You must set a secured screen lock before
setting up a VPN. For more information, see “Set a
Secure Screen Lock” on page 193.

1. From a Home screen, swipe up to access Apps.

Note: Download booster uses mobile data services.

2. Tap

Settings > Connections > More connection

2. Tap

settings > VPN.

settings > Download booster.
3. Tap On/Off to enable Download booster.

Settings > Connections > More connection

3. Tap

Add VPN profile and follow the prompts

to set up your VPN.

Connections

158

Manage a VPN

Connect to a VPN

Use the VPN settings menu to edit or delete a VPN
connection.

Once you have set up a VPN connection, connecting to
and disconnecting from a VPN is easy.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Connections > More connection

settings > VPN.
3. Tap

Settings next to a VPN.

4. Edit the VPN and tap Save.

3. Tap a VPN, enter your log in information, and tap
Connect.
l

– or –
Tap Delete to delete the VPN.

Connections

Settings > Connections > More connection

settings > VPN.

159

To disconnect, tap the VPN, and then tap
Disconnect.

Ethernet
Connect to a network using an Ethernet connection.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Connections > More connection

settings > Ethernet, and follow the prompts.

Connections

160

Sounds and
Vibration
Configure the sounds and vibrations
used to indicate notifications, screen
touches, and other interactions.

Sound Mode

Easy Mute

Switch between sound modes, while preserving the
individual sound settings you have made.

Mute sounds and videos by covering the screen or
turning over the device.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Sounds and vibration >

2. Tap

Sound mode, and then choose a mode:
• Sound: Use the sounds, vibrations, and volume
levels you have chosen in Sound settings for
notifications and alerts.
• Vibrate: Use vibration only for notifications
and alerts.
• Mute: Set your device to make no sounds.
– Temporary mute: Set a time limit for
muting the device.

Sounds and Vibration

Settings > Advanced features > Easy mute,

and tap On/Off to enable.

162

Vibrations

Volume

Configure your device’s vibrations.

Set the volume level for call ringtones, notifications,
and other audio.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Sounds and vibration.

3. Tap options to customize:
• Vibrate while ringing: Set your device to
vibrate in addition to ringing when you receive
a call.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Sounds and vibration > Volume,

and drag the sliders.
Note: You can also use the Volume key to adjust the
volume. Tap

More to customize all volume options.

• Vibration intensity: Set vibration intensity
levels for calls, notifications, and feedback by
dragging the sliders.

Use Volume Keys for Media

• Vibration pattern: Choose from preset
vibration patterns or create your own pattern.

1. From a Home screen, swipe up to access Apps.

Set the default of the Volume key to control the media
volume.

2. Tap

Settings > Sounds and vibration.

3. Tap Use Volume keys for media to enable this
feature.

Sounds and Vibration

163

Media Volume Limiter
Limit the maximum output of the device’s volume
while using headphones or Bluetooth speakers
(not included).
1. From a Home screen, swipe up to access Apps.
2. Tap
3. Tap

Ringtone
Choose from preset ringtones or add your own.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Sounds and vibration > Volume.
More options > Media volume limiter.

3. Tap a ringtone to hear a preview and select it.
– or –

4. Tap On/Off to enable this feature.
l

Tap Add to use an audio file as a ringtone.

To set the maximum output volume, drag the
Custom volume limit slider.
To require a PIN to make changes to the
volume setting, tap Set volume limit PIN.

Sounds and Vibration

Settings > Sounds and vibration >

Ringtone.

164

Notification Sounds

Do Not Disturb

Customize notification sounds for certain apps or
choose a default for all notifications.

Set your device to mute all or some notifications and
sounds during specific time periods.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Sounds and vibration >

2. Tap

Notification sounds and tap an option to
customize notifications.

Settings > Sounds and vibration >

Do not disturb and configure the following:
• Turn on now: Enable this option.
• Turn on as scheduled: Configure Days, Start
time, and End time to set up a do not disturb
schedule.
• Allow exceptions: Customize which
notifications are allowed while your device is
in Do not disturb mode.
• App rules: Manage rules set by apps.
• Hide visual notifications: Select options for
preventing visual notifications for apps
silenced by Do not disturb.

Sounds and Vibration

165

System Sounds

Key-Tap Feedback

Set various other system sound options.

Play tones when keys are tapped.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Sounds and vibration, and tap

2. Tap

Settings > Sounds and vibration, and then

to enable each option:

tap to enable each option:

• Touch sounds: Play tones when you touch or
tap the screen to make selections.

• Dialing keypad tones: Play a tone when the
dialing keypad is tapped.

• Screen lock sounds: Play a sound when you
unlock the screen.

• Keyboard sound: Play a sound when the
Samsung keyboard is tapped.

• Emergency tone: Set the emergency tone to
alert, vibrate, or silent.

• Keyboard vibration: Enable vibrations when
the Samsung keyboard is tapped.

• Charging sound: Play a sound when a charger
is connected.
• Vibration feedback: Enable vibration when the
navigation keys are tapped.

Sounds and Vibration

166

Sound Quality and
Effects

• Tube Amp Pro: Simulate the soft timbre of a
tube amplifier.
• Concert hall: Simulate the reverb of a
concert hall.

Choose from advanced sound options to customize
your audio experience.

• Adapt Sound: Customize your sound settings.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Sounds and vibration > Sound

quality and effects. The following options are
available:
• Dolby Atmos: Transform your experience with
audio that surrounds you.
• Equalizer: Choose an audio preset that is
customized to different genres of music.
• Advanced/Basic: Manually adjust various
sound qualities.
• UHQ upscaler: Enhance the sound resolution
of music and videos for a clearer listening
experience.
Sounds and Vibration

167

Separate App Sound
You can choose to have an app play sound on a
speaker or headphones separate from the rest of the
sounds on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Sounds and vibration >

Separate app sound.
3. Tap On/Off to enable Separate app sound, and
then set the following options:
• App: Choose an app to play its sound on a
separate audio device.
• Audio device: Choose the audio device that
you want the app’s sound to be played on.

Sounds and Vibration

168

Notifications
Select which apps you want to receive
alerts from. Alerts include
notifications, sounds, and vibrations.

Manage Notifications

Smart Alert

Allow or block notifications from apps and services.

Set the device to vibrate when you pick it up to notify
you about missed calls and messages.

1. From a Home screen, swipe up to access Apps.
2. Tap
l

Settings > Notifications.

To customize App icon badges, tap App icon
badges.

1. From a Home screen, swipe up to access Apps.
2. Tap

To enable notifications, tap All apps, or tap
On/Off next to an app.
To configure additional notification settings,
tap Advanced.
To customize individual notification settings,
tap an app or service.

Notifications

Settings > Advanced features >

Smart alert, and tap On/Off to enable.

170

Display
Configure your display’s brightness,
screen timeout delay, and other
settings.

Screen Off Settings

Screen Brightness

Customize when the screen turns off.

Adjust the screen brightness to suit your surroundings
or personal preference. You may also want to adjust
screen brightness to conserve battery power.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display.

3. Tap an option to customize:
• Screen timeout: Turn the screen off after a set
amount of time.

1. From a Home screen, swipe up to access Apps.
2. Tap

3. Customize options under Brightness:
• Drag the Brightness slider to set a custom
brightness level.

• Block accidental touches: You can prevent the
screen from turning on while the device is in a
dark place, such as a pocket or a bag.

• Tap Auto brightness to automatically adjust
the screen brightness based on the lighting
conditions.

• Screen saver: Display colors or images after
the screen has turned off or while charging.

Display

Settings > Display.

172

Blue Light Filter

Font and Screen Zoom

Use the Blue light filter at night to help you sleep
better. You can set a schedule to automatically turn
this feature on and off.

You can set the screen zoom level and the font size
and style.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Display > Blue light filter, and

then choose one of the following options:

• Drag the Screen zoom slider to adjust the
zoom level.

• Drag the Opacity slider to set the opacity of
the filter.

• Drag the Font size slider to adjust the size
of text.

• Tap Turn on now to enable this feature.
• Tap Turn on as scheduled to set a schedule for
when Blue light filter should be enabled. You
can choose Sunset to sunrise or Custom
schedule.

Display

Settings > Display > Font and screen zoom

for the following options:

• Tap a font to select it, or tap

Download

fonts to find new fonts from Galaxy Apps.
3. Tap Apply to set the screen zoom and font.

173

Screen Quality

Full Screen Apps

Customize the screen mode and resolution to match
your viewing preferences.

Choose which apps you want to use in the full screen
aspect ratio.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Display.

2. Tap

3. Tap an option to customize:
• Screen mode: Choose Adaptive display or a
specific type of screen mode based on what
you are viewing.
• Screen resolution: You can change the screen
resolution level. All apps will close when you
change the resolution.

Display

Settings > Display > Full screen apps and

tap apps to enable this feature.

174

LED Indicator

One-Handed Mode

Light up the LED indicator when charging, voice
recording, or receiving notifications.

Change the screen layout to accommodate operating
your device with one hand.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Display > LED indicator to

2. Tap

enable the feature.

Smart Stay

Settings > Advanced features >

One-handed mode.
3. Tap On/Off to enable the following:
• Gesture: Swipe up diagonally from either
bottom corner to reduce the display size.

Smart stay uses the front camera to detect your face
so that the screen stays on while you are looking at it.

• Button: Tap

1. From a Home screen, swipe up to access Apps.

Home three times in quick

succession to reduce the display size.
2. Tap

Settings > Advanced features >

Smart stay, and tap On/Off to enable the feature.

Display

175

Device
Maintenance
View the status of your device’s
battery, storage, and memory. You
can also automatically optimize your
device’s system resources.

Quick Optimization

Battery

The quick optimization feature improves device
performance through the following actions:

View how battery power is used for device activities.

Identifying apps that use excessive battery power
and clearing unneeded items from memory.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Device maintenance > Battery

for options:

Deleting unnecessary files and closing apps
running in the background.

• Battery usage: View power usage by item.

Scanning for malware.

• Power saving mode: Select a power mode to
extend battery life.

To use the quick optimization feature:

• App power monitor: View power usage by app.

1. From a Home screen, swipe up to access Apps.
2. Tap

• Unmonitored apps: Select apps to exclude
from being put to sleep by the App power
monitor.

Settings > Device maintenance.

3. Tap Optimize now.

• Always sleeping apps: Select apps to put to
sleep immediately when not being used.
•

More options > Advanced settings: Configure
advanced battery settings and notifications.

Device Maintenance

177

Performance Mode

Storage

Optimize your device’s performance features to best
fit your usage.

View the device memory and usage. Mount, unmount,
or format an optional memory card (not included).

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Device maintenance >

2. Tap

Performance mode.
l

• Optimized (recommended): Balance battery
life and screen resolution for everyday use.
• Entertainment: Enjoy music and videos with
ultra high quality sound and enhanced
images.
• High performance: Experience the highest
quality display settings.

Device Maintenance

Settings > Device maintenance > Storage.

To increase available memory, tap Clean now.

Memory Card (SD Card)
Once an optional memory card (not included) has been
installed in your device, the card memory is displayed
in the Storage setting.
For more information, see “Install a SIM Card and
Memory Card” on page 9.

178

Mount a Memory Card

Remove a Memory Card

When you install an optional memory card, it is
automatically mounted (connected to the device) and
prepared for use. However, should you unmount the
card without removing it from the device, you need to
mount it before it can be accessed.

Warning: To prevent damage to information stored on
the memory card, unmount the card before removing it
from the device.

1. From a Home screen, swipe up to access Apps.
2. Tap
3. Tap

Settings > Device maintenance > Storage.
More options > Storage settings.

4. Under Portable storage, tap your SD card, and
then tap Mount.

Device Maintenance

1. From a Home screen, swipe up to access Apps.
2. Tap
3. Tap

Settings > Device maintenance > Storage.
More options > Storage settings.

4. Under Portable storage, tap your SD card, and
then tap Unmount.
5. Remove your memory card from the device.

179

Format a Memory Card

Memory

Warning: When formatting an SD card, you should back
up your music and photo files that are stored on the
card because formatting the SD card deletes all the
stored data.

Check the amount of available memory. You can close
background apps and reduce the amount of memory
you are using to speed up your device.
1. From a Home screen, swipe up to access Apps.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Device maintenance > Storage.

2. Tap

Settings > Device maintenance > Memory.

• The used and available memory are shown.
3. Tap

More options > Storage settings.

4. Under Portable storage, tap your SD card, tap
Format, and then follow the prompts.

Device Maintenance

3. To free up as much memory as possible, tap
Clean now and follow the prompts.
• The selected apps and services in the list will
be closed.

180

Language and Input

Default Keyboard

Configure your device’s language and input settings.

You can select a default keyboard for your device’s
menus and keyboards. Additional keyboards can be
downloaded from the Google Play store.

Change the Device Language
You can add languages to your list and organize them
according to preference. If an app does not support
your default language, then it will move to the next
supported language in your list.

2. Tap

1. From a Home screen, swipe up to access Apps.

3. Tap Default keyboard, and select a keyboard.

2. Tap

1. From a Home screen, swipe up to access Apps.

Settings > General management >

Language and input > Language.
3. Tap

Add language, and select a language

from the list.
4. Touch and hold

Move next to a language, and

drag it to the top of the list to set it as the
device language.
5. Tap Apply.

Device Maintenance

Settings > General management >

Language and input.

181

Google Voice Typing

• Offline speech recognition: Download and
install speech recognition engines, allowing
you to use voice input while not connected to
the network.

Speak rather than type your text entries using
™
Google Voice typing.
1. From a Home screen, swipe up to access Apps.
2. Tap

• Block offensive words: Hide search results
that contain offensive words.

Settings > General management >

Language and input.

• Bluetooth headset: Records audio through a
Bluetooth headset, if available.

3. Tap On-screen keyboard > Google voice typing.
• Languages: Select languages for Google voice
typing.
• "Ok Google" detection: Train Google Assistant
to recognize your voice when you say
"Ok Google".
• Hands-free: Allow requests with the device
locked.
• Speech output: Select options for spoken
feedback.

Device Maintenance

182

Manage On-Screen Keyboards

Physical Keyboards

Enable or disable on-screen keyboards.

Customize options when you have a physical keyboard
connected to your device (sold separately).

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > General management >

Language and input.

1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap On-screen keyboard > Manage keyboards.
4. Tap each keyboard to enable or disable.

Settings > General management >

Language and input.
3. Tap Physical keyboard, and then choose an
option:
• Show on-screen keyboard: Show the
on-screen keyboard while a physical keyboard
is also being used.
• Keyboard shortcuts: Show explanations of the
keyboard shortcuts on the screen.

Device Maintenance

183

Show Keyboard Button

Autofill Service

Show a button the navigation bar to quickly switch
between keyboards.

Save time entering information using autofill services.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > General Management >

Language and input.
3. Tap Show keyboard button to enable this
feature.

Device Maintenance

Settings > General Management >

Language and input.
3. Tap Autofill service and select your preferred
service.

184

Text-to-Speech Options

Pointer Speed

Configure your Text-to-Speech (TTS) options. TTS is
used for various accessibility features, such as Voice
Assistant.

Configure pointer speed for an optional mouse or
trackpad (not included).

1. From a Home screen, swipe up to access Apps.
2. Tap

2. Tap

Settings > General management >

Language and input > Text-to-speech for options:
• Preferred engine: Choose either the
Samsung or Google Text-to-speech engine.
Tap

1. From a Home screen, swipe up to access Apps.

3. Under Pointer speed, drag the slider to the right
to go faster or to the left to go slower.

Settings for options.

• Language: Select a default language.
• Speech rate: Set the speed at which the text
is spoken.
• Pitch: Set the pitch of the speech.
• Play: Tap to play a short demonstration of
speech synthesis.
• Reset: Reset the speech rate and pitch.
Device Maintenance

Settings > General management >

Language and input.

185

Date and Time
By default, your device receives date and time
information from the wireless network. Outside of
network coverage, you can set the date and time
manually.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > General management > Date

Report Diagnostic
Information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, swipe up to access Apps.
2. Tap

diagnostic information.

and time. The following options are available:
• Automatic date and time: Receive date and
time updates from your wireless network.
When Automatic date and time is disabled,
the following options are available:

3. Read and accept the consent information to
enable this feature.

– Set date: Enter the current date.
– Set time: Enter the current time.
– Select time zone: Choose a new time zone.
• Use 24-hour format: Set the format for
displaying time.
Device Maintenance

Settings > General management > Report

186

Reset

Reset Network Settings

Reset device and network settings. You can also reset
your device to its factory defaults.

You can reset Wi-Fi, Mobile data, and Bluetooth
settings with Reset network settings.

Reset Settings

1. From a Home screen, swipe up to access Apps.

You can reset your device to its factory default
settings, which resets everything except the security,
language, and account settings. Personal data is not
affected.

2. Tap

3. Tap Reset settings, and confirm when prompted.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > General management > Reset >

Reset settings.
3. Tap Reset settings, and confirm when prompted.

Device Maintenance

Settings General Management > Reset >

Reset network settings.

187

Factory Data Reset
You can reset your device to factory defaults, erasing
all data from your device.
This action permanently erases ALL data from the
device, including Google or other account settings,
system and application data and settings, downloaded
applications, as well as your music, photos, videos, and
other files. Any data stored on an external SD card is
not affected.
Note: When you sign in to a Google Account on your
device, Factory Reset Protection is activated. This
protects your device in the event it is lost or stolen.
For more information, see “Factory Reset Protection” on
the next page.

Device Maintenance

If you reset your device to factory default settings with
the Factory Reset Protection (FRP) feature activated,
you must enter the user name and password for a
registered Google Account to regain access to the
device. You will not be able to access the device
without the correct credentials.
Warning: If you reset your Google Account password, it
can take 24 hours for the password reset to sync with
all devices registered to the account.
Before resetting your device:
1. Verify that the information you want to keep has
transferred to your storage area.
2. Log in to your Google Account and confirm your
user name and password.

188

To reset your device:

Factory Reset Protection

1. From a Home screen, swipe up to access Apps.

When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without
your permission. For example, if your device is lost or
stolen and a factory data reset is performed, only
someone with your Google Account username and
password can use the device.

2. Tap

Settings > General management > Reset >

Factory data reset.
3. Tap Reset and follow the prompts to perform the
reset.
4. When the device restarts, follow the prompts to
set up your device.

You will not be able to access the device after a factory
data reset if you do not have your Google Account
username and password. For more information, see
“Factory Data Reset” on the previous page.
Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized
service center, you should remove your Google
Account before resetting the device back to factory
settings. For more information, visit
samsung.com/us/support/frp.

Device Maintenance

189

Enable Factory Reset Protection
Adding a Google Account to your device automatically
activates the FRP security feature.

Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accounts > Accounts >

[Google account].

Auto Restart
Optimize your device by restarting it automatically at
set times. Any unsaved data will be lost when the
device restarts.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > General management > Reset >

Auto restart.
3. Tap On/Off to activate Auto restart, and then set
the following parameters:

3. Tap Remove account.

• Time: Set the time of day to restart your
device.
• Day: Select the day of the week to
automatically restart your device.

Device Maintenance

190

System Updates
Check for and install available software updates for
your device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > System updates for the

following options:
• Check for system updates: Manually check for
available software updates.
• Show system update history: View previous
software updates.
• Use Software Upgrade Assistant: Install a tool
to install system updates.

Device Maintenance

191

Lock Screen
and Security
Secure your device and protect your
data with Lock Screen and Security
settings.

Screen Lock Types

The various Screen lock types offer high, medium, or no
security. Choose from the following: Swipe, Pattern,
PIN, Password, and None.

Set a Secure Screen Lock
It is recommended that you secure your device using a
secure screen lock (Pattern, PIN, or Password).

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Screen lock type and tap a secure screen lock
(Pattern, PIN, or Password).

Notification icons only: Enable to hide
notification details and show only the icon.
Transparency: Adjust the transparency of
notifications.
Auto-reverse text color: Reverse the color of
notification text automatically based on the
background color.

4. Tap Done when finished.
5. Configure the following screen lock options:
l

3. Tap On/Off to enable showing notifications on
the lock screen. The following options are
available:

Lock Screen and Security

Hide content: Enable to hide the content of
notifications.

193

Smart Lock: Unlock your device automatically
when trusted locations or other devices have
been detected. A secure screen lock is
required for this feature.
Secure lock settings: Customize your secure
lock settings. A secure screen lock is required
for this feature.

Biometric Locks
The following biometric lock types are available:
l

Intelligent scan: Combine face and iris recognition
to unlock your device. For more information, see
“Intelligent Scan” on page 49.
Face recognition: Use facial recognition to unlock
your device. For more information, see “Face
Recognition” on page 44.

Lock Screen and AOD
Settings
Configure display settings for the Lock screen.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security for

options:
• Clock and FaceWidgets: Customize the clock,
FaceWidgets, and contact information that
displays on the Lock screen and Always On
Display screen.

Iris scanner: Use iris recognition to unlock the
screen. For more information, see “Iris Scanner” on
page 45.

• Notifications: Select which notifications to
display on the Lock screen and Always On
Display screen.

Fingerprint scanner: Use fingerprint recognition to
unlock the screen. For more information, see
“Fingerprint Scanner” on page 47.

• App shortcuts: Select which apps to open from
the Lock screen.

Lock Screen and Security

194

Google Play Protect

Find My Device

Configure app safety checks from Google Play.

Protect your device from loss or theft. You need to sign
in to your Google Account to use this feature.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Google Play Protect.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Find My Device.

3. Tap options to customize security.

If you are not logged in to a Google Account,
tap Find My Device won’t work and follow the
prompts to sign in.

3. The following options are available:
l

Lock Screen and Security

195

Find My Device: Download the app from
Google Play.
Web: Access Find My Device on the Internet.
Google: Search for “find my device” topics
online.

Security Update

Samsung Pass

The Security update field shows the date of the last
software security update.

Use Samsung Pass to access your favorite services
with biometric data. For more information, visit
samsung.com/us/support/owners/app/samsung-pass.
You must sign in to your Samsung account to use
Samsung Pass.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Security update.
3. Follow the prompts to check for software
updates.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Samsung Pass.
3. Follow the prompts to sign in to your Samsung
account and add your biometric data.

Lock Screen and Security

196

Secure Folder
Lock your private content and apps to enhance
security. You must sign in to your Samsung account in
order to use Secure Folder. You must also set a secure
lock for your device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Secure Folder and follow the prompts to secure
content on your device.

Lock Screen and Security

App Permission
Monitor
Get notified when permissions you select are being
used by apps running in the background.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

App permission monitor.
3. Tap On/Off next to the apps you want to be
notified about when they use certain
permissions.

197

Secure Startup

Encrypt SD Card

Protect your device by requiring a numeric PIN,
pattern, or password to be entered before it starts up.
You must have a secured screen lock for this option to
be available.

Protect your optional memory (not included) card by
encrypting its data.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Secure startup and select an option.

Lock Screen and Security

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Encrypt SD card.
3. Tap Encrypt SD card and follow the prompts to
encrypt all data on your memory card.

198

Set Up SIM Card Lock

View Passwords

Require your SIM card PIN to unlock and use your
SIM card.

Display password characters briefly as you type them.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Other security settings > Set up SIM card lock and
follow the prompts.
• Tap Lock SIM card to enable the feature.
• Tap Change SIM card PIN to create a new PIN.

Lock Screen and Security

Settings > Lock screen and security >

Other security settings > Make passwords visible
to enable the feature.

199

Security Update
Service
Automatically receive security updates.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Other security settings for the following Security
update service options:
• Security policy updates: Automatically or
manually check for security policy updates.

Device Administration
Manage your device administrators and application
installation privileges.
1. From a Home screen, swipe up to access Apps.
2. Tap

3. Tap an option to enable it as a device
administrator.

– Automatic updates can also be limited to
only when your device is connected to a
Wi-Fi network.
• Send security reports: Use Wi-Fi to send
security reports to Samsung for threat analysis.

Lock Screen and Security

Settings > Lock screen and security >

Other security settings > Device admin apps.

200

Credential Storage
Manage your security certificates. You can disable or
remove certificates.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

Other security settings for the following options:

Advanced Security
Settings
Use these options to configure advanced security
settings.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Lock screen and security >

• Storage type: Select a storage location for
credential contents.

Other security settings for the following
advanced options:

• View security certificates: Display certificates
in your device’s ROM and other certificates
you have installed.

• Trust agents: Perform selected actions when
trusted devices are connected.
– This option is only displayed when a lock
screen is enabled. For more information,
see “Set a Secure Screen Lock” on page 193.

• User certificates: View user certificates.
• Install from phone storage: Install a new
certificate from storage.

• Pin windows: Pin an app on your device
screen, preventing access to other features of
your device.

• Clear credentials: Erase the credential
contents from the device and reset the
password.
Lock Screen and Security

201

• Usage data access: View the applications that
can access your device’s usage history.
• Notification access: View the applications
that can access notifications you receive on
your device.
• Do not disturb permission: View which apps
have permission to change the Do not disturb
settings.

Lock Screen and Security

202

Accounts
Set up and manage accounts,
including your Google Account,
Samsung account, email, and
social networking accounts.

Add an Account

Account Settings

You can add and manage all your email, social
networking, and picture and video sharing accounts.

Each account has its own set of settings. In addition,
you can configure common settings for all accounts of
the same type.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accounts > Accounts >

Add

account.
3. Tap one of the account types.
4. Follow the prompts to enter your credentials and
set up the account.

Account settings and available features vary between
account types and service providers. Contact your
service provider for more information on your
account’s settings.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accounts > Accounts >

[Account type].
3. Tap an account to configure that account’s sync
settings.
4. Tap other available options for the account type.

Accounts

204

Remove an Account

Backup and Restore

You can remove accounts from your device.
1. From a Home screen, swipe up to access Apps.

Configure your device to backup data to your personal
accounts.

2. Tap

Samsung Account

Settings > Accounts > Accounts >

[Account type].
3. Tap the account and then tap Remove account.

Enable backup of your information to your Samsung
account.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accounts > Backup and restore

for options:
• Back up data: Configure your Samsung
account to back up your data.
• Restore data: Use your Samsung account to
restore your backup data.

Accounts

205

Google Account

Google Settings

Enable backup of your information to your Google
account.

Configure your device’s Google settings. Available
options depend on your Google account.

1. From a Home screen, swipe up to access Apps.

2. Tap

Settings > Accounts > Backup and restore

for options:
• Back up my data: Enable back up of
application data, Wi-Fi passwords, and other
settings to Google servers.
• Backup account: Select a Google Account to
be used as your backup account.
• Automatic restore: Enable automatic
restoration of settings from Google servers.
When enabled, backed-up settings are
restored when you reinstall an application.

Accounts

Settings > Google, and select an option to

customize.

206

Accessibility
Accessibility services are special
features that make using the device
easier for those with certain physical
disabilities.
For more information about Accessibility
for Samsung products, please contact us
at accessibility@sea.samsung.com.

Vision

• Rapid key input: Release your finger to enter
selection instead of double tapping.

You can turn on Accessibility features to assist with
visual aspects of the device.

• Voice Label: Write voice recordings to NFC
tags to provide information about nearby
objects.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accessibility > Vision, and then

• Font and screen zoom: Configure the screen
zoom level and font size and style.

tap an option:
• Voice Assistant: Give spoken feedback to
assist blind and low-vision users.

• High contrast fonts: Adjust the color and
outline of fonts to increase the contrast with
the background.

– Voice Assistant can collect all of the text
you enter, except passwords, including
personal data and credit card numbers. It
may also log your user interface
interactions with the device.

• High contrast keyboard: Adjust the size of the
Samsung keyboard and change its colors to
increase the contrast between the keys and
the background.

• Voice Assistant help: View help on using
Voice Assistant.

• Show button shapes: Show buttons with
shaded backgrounds to make them stand out.

• Dark screen: Keep the screen turned off at all
times for privacy.

• Magnifier window: Magnify content shown on
the screen.

Accessibility

208

• Magnification: Use exaggerated gestures such
as triple-tapping, double pinching, and
dragging two fingers across the screen.
• Large mouse/touchpad pointer: Enable a
large pointer for a connected mouse or
touchpad.

Hearing
You can turn on Accessibility features to assist with
audio aspects of the device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accessibility > Hearing, and tap

• Negative colors: Reverse the display of colors
from white text on a black background to
black text on a white background.

an option:

• Color adjustment: Adjust the color of the
screen if you are color blind or have difficulty
reading the display because of the screen
color.

• Flash notification: Set the camera light or
screen to blink whenever you receive a
notification.

• Sound detectors: Receive alerts when the
device detects a baby crying or a doorbell.

• Mute all sounds: Turn off all notifications and
audio for privacy.

• Color lens: Adjust the screen colors if you
have difficulty reading the text.

• Hearing aids: Improve the sound quality for
use with hearing aids.
• Samsung subtitles (CC): Use Samsung subtitles
with multimedia files when available.

Accessibility

209

• Google subtitles (CC): Use Google subtitles
with multimedia files when available.
• Left and right sound balance: Use the slider to
set the left and right balance when using a
stereo device.
• Mono audio: Switch audio from stereo to
mono for use with one earphone.

Dexterity and
Interaction
You can turn on Accessibility features to assist with
dexterity and interaction aspects of the device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accessibility > Dexterity and

interaction, and tap an option:
• Universal switch: Control your device with your
customized switches.
• Assistant menu: Improve the device
accessibility for users with reduced dexterity.
• Easy screen turn on: Turn on the screen
without having to press any buttons.
• Touch and hold delay: Select a time interval
for this action.

Accessibility

210

• Click after pointer stops: Automatically click
on an item after the pointer stops over it.
• Interaction control: Customize interactable or
non-interactable areas, hardkeys, and the
keyboard.

More Accessibility
Settings
Customize additional accessibility features for your
device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accessibility, and tap an

option:
• Text-to-speech: Set your preferred TTS engine
and options. For more information, see
“Text-to-Speech Options” on page 185.
• Direction lock: Unlock the screen by swiping in
a series of directions.
• Direct access: Open your accessibility settings
by pressing the Volume up key and the Power
key together.
• Accessibility shortcut: Quickly enable
accessibility features using the Volume keys.
Accessibility

211

• Notification reminder: Beep at set intervals to
remind you of any unread notifications.
• Answering and ending calls: Select shortcuts
for answering and ending calls.
• Single tap mode: Dismiss or snooze alarms,
calendar events, and timer alerts, and answer
or reject incoming calls with a single tap.
• Accessibility settings backup: Import and
export your accessibility settings, or share
them with other devices.

Accessibility

Accessibility Services
Additional accessibility apps may be downloaded from
the Google Play store.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Accessibility.

3. Other installed accessibility services may be
listed and configured under Services.

212

Other Settings
Configure features on your device
that make it easier to use.

Help
View the user manual on your device.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Help.

Manage Game
Features
Automatically arranges all your games in one place.
For more information on Game Launcher, visit
samsung.com/us/support/owners/app/game-launcher.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Advanced features > Games >

Game Launcher.
3. Tap On/Off to enable Game Launcher.

Other Settings

214

Phone Assistance App

Dual Messenger

Phone assistance apps help you by gathering
information from the screen currently shown.

Use two separate accounts for the same app.

1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > Advanced features >

Phone assistance app.
3. Tap an option to customize:

3. Tap On/Off next to supported apps to enable the
feature for each app.

• Phone assistance app: Select your default
assistance app.

• Analyze on-screen text: Analyze text shown on
the screen to provide related content.
• Analyze on-screen images: Take and analyze
images of the screen.

Other Settings

Settings > Advanced features >

Dual messenger.

215

To select which contacts have access to the
secondary messenger app, tap Select separate
contacts for your second app.

About Phone
View information about your device, including current
status, legal information, hardware and software
versions, and more.
1. From a Home screen, swipe up to access Apps.
2. Tap

Settings > About phone, and then view

your phone number, model number, serial
number, and IMEI information.
3. Tap additional items to view more information
about your device.

Other Settings

216

Getting Help
Additional resources
for your device.

Videos
samsung.com/spsn

Smart Simulator
samsungsimulator.com

Tips & Tricks
samsung.com/us/support/tips/galaxy

Samsung Care
samsung.com/us/support

Getting Help

218

Legal
View legal information
for your device.

Legal Information
READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.
Arbitration Agreement - This Product is subject to a
binding arbitration agreement between you and
SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”).
You can opt out of the agreement within 30 calendar
days of the first consumer purchase by emailing
optout@sea.samsung.com or calling 1-800-SAMSUNG
(726-7864) and providing the applicable information.
For complete terms and conditions that bind you and
Samsung, refer to the “Arbitration Agreement” section
of the Terms & Conditions, included with the Product.

Legal

Find Legal Information Online
The full Arbitration Agreement, Standard Limited
Warranty, End User License Agreement (EULA), and
Health & Safety Information for your device are
available online:
Arbitration Agreement, Standard Limited Warranty,
and Health & Safety Information:
Phone:
l

English: samsung.com/us/Legal/Phone-HSGuide

Spanish: samsung.com/us/Legal/Phone-HSGuide-SP

Tablet:
l

English: samsung.com/us/Legal/Tablet-HSGuide

Spanish: samsung.com/us/Legal/Tablet-HSGuide-SP

220

End User License Agreement:
l

English: samsung.com/us/Legal/SamsungLegalEULA4
Spanish: samsung.com/us/Legal/SamsungLegalEULA4/#SPANISH

Find Legal Information on the Mobile Device
The full Arbitration Agreement, Standard Limited
Warranty, End User License Agreement (EULA) and
Health & Safety Information are also available on the
device, in the Samsung legal section of Settings. The
location depends on the device, and is usually in the
“About device” or “About phone” section, for example:
l

Settings > About phone or About device or
About tablet > Legal information > Samsung legal
Or, use the Search feature to search for “Legal”.

Legal

Intellectual Property
All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its
respective suppliers relating to the Product, including
but not limited to, accessories, parts, or software
relating thereto, is proprietary to Samsung and
protected under federal laws, state laws, and
international treaty provisions. Intellectual Property
includes, but is not limited to, inventions (patentable
or unpatentable), patents, trade secrets, copyrights,
software, computer programs, and related
documentation and other works of authorship.
You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to) modify,
prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to
create source code from the software. No title to or
ownership in the Intellectual Property is transferred to
you. All applicable rights of the Intellectual Property
shall remain with Samsung and its suppliers.
221

Open Source Software
Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code
covered under the open source licenses, please visit:
opensource.samsung.com

Legal

HEVC Patents

Covered by Patents at patentlist.hevcadvance.com
THIS PRODUCT IS SOLD WITH A LIMITED LICENSE AND
IS AUTHORIZED TO BE USED ONLY IN CONNECTION
WITH HEVC CONTENT THAT MEETS EACH OF THE
THREE FOLLOWING QUALIFICATIONS: (1) HEVC
CONTENT ONLY FOR PERSONAL USE; (2) HEVC
CONTENT THAT IS NOT OFFERED FOR SALE; AND (3)
HEVC CONTENT THAT IS CREATED BY THE OWNER OF
THE PRODUCT.

222

THIS PRODUCT MAY NOT BE USED IN CONNECTION
WITH HEVC ENCODED CONTENT CREATED BY A THIRD
PARTY, WHICH THE USER HAS ORDERED OR
PURCHASED FROM A THIRD PARTY, UNLESS THE USER
IS SEPARATELY GRANTED RIGHTS TO USE THE
PRODUCT WITH SUCH CONTENT BY A LICENSED
SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH
HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF
THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.

Disclaimer of Warranties; Exclusion
of Liability
The information below explains that a user accepts
this Product as sold, including the hardware and
software components as created and packaged for
sale. If the user changes these parameters through a
unique modification, Samsung will not be held
responsible for damages or issues that result from
these end-user changes.
Except as set forth in the Standard Limited Warranty
that accompanies the Product, the purchaser takes
the product “as is”, and Samsung makes no express or
implied warranty of any kind whatsoever with respect
to the product, including but not limited to the:
l

Legal

merchantability of the product or its fitness for
any particular purpose or use;

design, condition or quality of the product;

performance of the product;

223

workmanship of the product or the components
contained therein; or
compliance of the product with the requirements
of any law, rule, specification or contract
pertaining thereto.

Nothing contained in the User Manual shall be
construed to create an express or implied warranty of
any kind whatsoever with respect to the Product. In
addition, Samsung shall not be liable for any damages
of any kind resulting from the purchase or use of the
product or arising from the breach of the express
warranty, including incidental, special or
consequential damages, or loss of anticipated profits
or benefits.

Legal

Modification of Software
Samsung is not liable for performance issues or
incompatibilities caused by your editing of registry
settings, or your modification of Operating System
(OS) software.
Using custom OS software may cause your device and
applications to work improperly. Your carrier may not
permit users to download certain software, such as
custom OS.
If your carrier prohibits this, and if you attempt to
download software onto the device without
authorization; you will be notified on the screen that
the device will no longer operate and you will then be
instructed to power down the device. You must then
contact your carrier to restore the device to the carrier
authorized settings.

224

Samsung Knox
Samsung Knox is Samsung’s security platform and is a
mark for a Samsung device tested for security with
enterprise use in mind. Additional licensing fee may
be required. For more information about Knox, please
refer to: samsung.com/us/knox.

Maintaining Water and Dust
Resistance
CAUTION! To avoid electric shock and damage to your
device, do not charge device while it is wet or in an
area where it could get wet. Do not handle device,
charger or cords with wet hands while charging.
This device is rated IP68 using the Ingress Protection
rating system.
Your device has been tested in a controlled
environment and shown to be water and dust resistant
in certain circumstances (meets requirements of
classification IP68 as described by the international
standard IEC 60529 – Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35°C,
86-106 kPa, 5.0 feet, for 30 minutes). Despite this
classification, your device is not impervious to water
damage in any situation. It is important that all
compartments are closed tightly.

Legal

225

Note: If any liquid is found to have entered your device
components or an internally sealed system, this
condition will void your device warranty.

Follow these tips carefully to prevent damage to the
device.
l

Any device which uses accessible compartments
or ports that can be opened, should have these
sealed or closed tightly to prevent liquid from
entering the system.
Whenever your device gets wet, dry it thoroughly
with a clean, soft cloth. If your device has gotten
wet, you should dry the inside of the charging port
before inserting a power connector to charge your
device. If the charging port is not fully dry, your
device may operate abnormally. For example, it
may charge more slowly or overheat.

Legal

226

Do not expose the device to salt water or ionized
water, or to water over 5.0 feet deep for more
than 30 minutes. If your device is exposed to fresh
water, dry it thoroughly with a clean, soft cloth. If
the device is exposed to any liquid other than
fresh water, rinse the device with fresh water
immediately and dry it thoroughly with a clean,
soft cloth. Failure to rinse the device in fresh
water and dry it as instructed may cause the
device to suffer from operability or cosmetic
issues.
Water resistant based on IP68 rating, which tests
submersion in fresh water up to 5 feet for up to
30 minutes. If Device is exposed to fresh water,
dry it thoroughly with a clean, soft cloth; if
exposed to liquid other than fresh water, rinse
with fresh water and dry as directed.

Warning! Liquid other than fresh water may enter the
device faster. Failure to rinse the device in fresh water
and dry it as instructed may cause the device to suffer
from operability or cosmetic issues.
l

Do not expose the device to water at high
pressure.
If the device is dropped or receives an impact, the
water and dust resistant features of the device
may be damaged.

Restricting Children’s Access to Your
Mobile Device
Your device is not a toy. Do not allow children to play
with it because they could hurt themselves and others,
damage the device, or make calls that increase your
device bill. Keep the device and all its parts and
accessories out of the reach of small children.

To maintain the water-resistant and
dust-resistant features of your device, if an
S Pen is available for use, verify it is securely
inserted prior to any exposure to liquids.
The touchscreen and other features may not work
properly if the device is used in water or in other
liquids.

Legal

227

Samsung Electronics America, Inc.
Address:
85 Challenger Road
Ridgefield Park
New Jersey 07660
Phone: 1-800-SAMSUNG (726-7864)
Internet: samsung.com
©2018 Samsung Electronics America, Inc. Samsung,
Samsung Galaxy, Multi Window, Samsung Gear,
Samsung Health, Samsung Pay, and Smart Switch are
all trademarks of Samsung Electronics Co., Ltd.

Screen images are simulated. Appearance of device
may vary.
The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.
Please check with your service provider to verify
qualifying services/features.

Other marks are the property of their respective
owners.
Some multimedia (audio/video) files contain Digital
Rights Management (DRM) technology to verify you
have the right to use the files. Preloaded apps on your
device may not be compatible with DRM-protected
files.
Legal

228

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.6
Linearized                      : Yes
Author                          : Samsung
Create Date                     : 2018:02:27 17:05:12-06:00
Keywords                        : Samsung, Galaxy, S9|S9+;G960U, G965U;Samsung, Galaxy, S9|S9+, G960U, G965U;Samsung, Galaxy, S9|S9+, user, guide;Samsung, Galaxy, S9|S9+, manual;G960U, G965U, user, guide;G960U, G965U, manual
Modify Date                     : 2018:02:27 17:07:33-06:00
Has XFA                         : No
Language                        : en-us
Tagged PDF                      : No
XMP Toolkit                     : Adobe XMP Core 5.6-c015 84.159810, 2016/09/10-02:41:30
Metadata Date                   : 2018:02:27 17:07:33-06:00
Format                          : application/pdf
Title                           : Samsung Galaxy S9|S9+ G960U G965U User Manual
Creator                         : Samsung
Subject                         : Samsung Galaxy S9|S9+, G960U G965U, Samsung Galaxy S9|S9+ G960U G965U, Samsung Galaxy S9|S9+ user guide, Samsung Galaxy S9|S9+ manual, G960U G965U user guide, G960U G965U manual
Document ID                     : uuid:3085dd57-143d-44cc-b4e0-03b70fd6ad0b
Instance ID                     : uuid:0643c50c-5ac4-4deb-b8e2-8588ce5e1d6e
Page Layout                     : SinglePage
Page Mode                       : UseOutlines
Page Count                      : 236

EXIF Metadata provided by EXIF.tools

Samsung Galaxy S9|S9+ G960U G965U User Manual S 9+ (Verizon Wireless) Guide VZW EN

Samsung Galaxy S9 Manual ug-samsung-galaxy-s9-s9plus Samsung Galaxy S9 User Manual Guide |

User guide ug-samsung-galaxy-s9-s9plus Samsung - galaxy s9 / s9+ - SM-G960UZKAXAA SM-G965UZKAXAA | YOOZ Guide

Navigation menu

Versions of this User Manual:

Views

Navigation