Att Cingular Flip 2 User Manual (AT&T Cingular) Guide EN

User Manual: Pdf Flip 2 (AT&T - Cingular) - User Guide User Guide for Alcatel Mobile Phone, Free Instruction Manual - 5

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Page Count: 69

1
Table of Contents
1 Your mobile ............................................................. 5
1.1 Keys and connectors .......................................... 5
1.2 Getting started ................................................... 8
1.3 Home screen ......................................................13
2 Phone ......................................................................15
2.1 Making a call .......................................................15
2.2 Answer or decline a call .....................................16
2.3 Calling your voicemail ....................................... 17
3 Contacts .................................................................17
3.1 Consult your Contacts ....................................... 17
3.2 Adding a contact ................................................18
3.3 Editing your contacts.........................................18
3.4 Deleting a contact .............................................19
3.5 Sharing your contacts .......................................20
3.6 Additional options ............................................ 20
4 Messages ...............................................................21
4.1 Write message ...................................................21
2
4.2 Send a multimedia message ............................ 22
4.3 How to type a message ..................................... 22
4.4 Settings ............................................................. 23
5 Email ......................................................................24
6 Camera ..................................................................25
6.1 Camera ..............................................................25
6.2 K\WXb$$$$$$$$$$$$$$$...................................................26
7 Gallery ...................................................................27
8 Video ......................................................................29
9 Music ..................................................................... 30
10 Browser ................................................................ 30
11 Calendar ................................................................ 31
11.1 Multimode view ..................................................31
11.2 To create new events .........................................31
11.3 Event reminder ................................................. 32
12 Alarm .....................................................................33
12.1 Alarm ................................................................. 33
12.2 Timer ................................................................. 34
12.3 Stopwatch ......................................................... 34
3
13 Calculator .............................................................35
14 FM Radio ................................................................36
15 Settings .................................................................37
15.1 Network & connectivity .................................... 37
15.2 Personalization ..................................................41
15.3 Privacy & security ..............................................44
15.4 Storage ..............................................................45
15.5 Device ...............................................................45
15.6 Account manager .............................................4.
16 Making the most out of your phone...........$.##.$4.
16.1 Upgrade ............................................................4/
17 Safety information ............................................##*%
18 General information ...........................................5,
19 Warranty ..........................................................##...+%
20 Trouble shooting ..........................................##.....6'
4
www.sar-tick.com
This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
Radio waves section.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 15 mm
from the body to ensure compliance with
RF exposure requirements. Note that the
product may be transmitting even if you
are not making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding
your phone near your ear while the
loudspeaker is in use.
5
1 Your mobile ..................................
1.1 Keys and connectors
OK
Left Menu
Messages
Call/Answer
Right Menu
Back/Clear
End/Power
Navigation
(up, down, left,
right)
Main screen
6
Headset
Jack Camera
key
Camera
Charging
Port
Volume
Sub
screen
OK
OK
 Confirm an option (press the middle of the key)
 Press: Access app list (Home screen)
Navigation
 Press up, down, left or right to navigate
Messages
 Press: Access Messages app
7
Back/Clear
Let's bgreturn to the previous screen,
close adialog box, or exit options menu
Delete character (In Edit mode)
Call/Answer
 Press to dial call or to answer incoming call.
 Press: Enter call log (From Idle screen)
End/Power
 Press: End a call
Return to the Idle screen
 Long press: Power on/off
Camera key
 Press: Access Camera app
In camera screen, press to capture
picture or shoot video
 Press and hold the Camera key and Volume
down key to capture a screenshot
Volume
 In call mode, adjusts the earpiece or headset
volume
 In Music/Video/Streaming mode, adjusts the
media volume
 In general mode, adjusts the ringtone volume
 Mutes the ringtone of an incoming call
8
1.2 Getting started
1.2.1 Set-up
Removing or attaching back cover
9
Removing or installing battery
Inserting or removing the Nano SIM card and
microSD
You must insert your Nano SIM card to make phone calls
using your network.
10
S
I
M
d
To insert Nano SIM or microSD card, push the Nano SIM or
microSD card into the corresponding card slot with
the gold#connector facing down. To removef[X SIM or
microSD card, push down ba the plastic V_\c _bVTfXW
gaWXe VTeW and pu[ theSIM or cg__microSD card out.
Your phone only supports Nano SIM card. Do not
attempt to insert Mini or Micro SIM card sizes or you
may damage your phone.
Plastic
clips
11
Charging battery
Insert the smaller end of the charger into the device
charging port, and plug the charger into an electrical outlet.
1.2.2 Power on your phone
Long press the End/Power key until the phone powers on,
Home screen will be displayed. If screen lock is set up, enter
pass code to access Home screen.
If you don't know your pass code or if you have forgotten it,
contact your service provider. Do not store pass code within
your phone, instead store pass code in a location that is
accessible without using phone.
12
Set up your phone for the first time
to select a language and press
Use the Navigation key
f[XOK key OK .
 Welcome page will be displayed, press the Right Menu key
to select Next.
Keypad Introduction, Softkeys and Change Text Input
Method tip pages will be displayed, pressf[X Right Menu

^Xto select Next and continue to next screen.
Use the Navigation key to select Wi-Fi, if
applicable. You can skip selecting a Wi-Fi by pressing f[X
Right Menu key fbX_XVfCZmi$
Press the OK key OK to select network and enter password,
if needed.
Setup KaiOS Account to remotely lock the device or wipe
all personal information in event of loss or theft. Select
Create Account and pressf[X OK key OK to continue,
follow prompts to finish account set up. Press the Right
Menukey to Skip.
 Press the Right Menu key to Accept KaiOS License
Terms.
You will next be taken to the Home screen, your phone
is f[Xa ready for use.
Note: If SIM card is not installed, your phone will still
power En and you will be able to connect to a Wi-Fi network
and use some of the phone's features.
13
1.2.3 Power off your phone
Long press the End/Power key.
1.3 Home screen
Status/Notifications Bar
 Displays Status and
Notification indicators.
Time
Date
Speed Dial
1-button dial T\ZaXW
VbafTVf"ceXf[XG^\]i
BZcj^XfbTVVX.
Notices
Displays all
Notices!
ceXf[X
AZ[iBZcj
^Xfb
TVVX.
Apps (Applications) List
:\c_TT__Tcc"ceX
OK Key
PresfbTVVX7ccB\f
f[XD@^XfbTVVX$
beTabcf\baW\c_TXW$
14
1.3.1 Status bar
From the status bar, you can view both f[Xphone status (to the
right side) and f[Xnotification information (to the left side).
Icon Status
Bluetooth® active
Wi-Fi® active
Vibrate
Silent
Network (full signal)
Network (roaming)
4G LTE data service
3G data service
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Missed call
New email
New message
1.3.2 Change home screen wallpaper
 From the Home screen, press the OK key OK , select
Settings icon and then press the Navigation key
to the right to select Personalization.
 Press the Navigation key and select Display > Wallpaper.
Select Wallpaper, Gallery or Camera and pressf[X OK key
OK to enter option.
When browsing Wallpaper or Gallery options, select
Taimage and press f[X OK key OK or the Right Menu
keyto Save.
When using Camera option, pressf[X OK key OK to
takephoto, then press the Right Menu key toSave.
ToGZiV`Z pictures press the Left Menu key .
^X to exit out, f[X new image
Press f[X Back/Clear
2 Phone.....................................
2.1 Making a call
Dial the desired number, press the Call/Answer key to
place call, or select f[X E]dcZ app , press the Right
BZcj ^X    to access Contacts. Press up or down ba
f[X CVk^\Vi^dc ^X fb select the desired VbafTVf
TaW ceX f[X 8Vaa$6chlZg ^X to place call. If bg`T^
X
T mistake, you can delete the incorrect digits by
pressing the Back/Clear key $Ib[TaZgcf[XVT__"ceX
f[X:cY$EdlZg^X$
15
i\__ UX W\c_TXW ba f[X >b`X VeXXa$
16
International call
To dial an international call, select f[X Phone app ,
then press and hold to enter “+” in dial screen, then
enter the international country prefix followed by the full
phone number and finally press the Call/Answer key .
Emergency call
Ib`T^XTaemergency
VT__"W\T_f[XX`XeZXaVag`UXeTaW
ceXf[XCall/Answer key  
. This works even without a SIM
card, requires network coverage.
2.2 Answer or decline a call
When you receive a call:
or f[X
Call/Answer ^X
Press the Left Menu key
fbanswer$
Press f[XG^\]iBZcj^X
Wecline.
To mute the ringtone volume of an incoming call, press the
Volume key.
bef[X:cY$EdlZg^Xfb
17
2.3 Calling your voicemail (1)
key to set up voicemail or
Press and holdf[X
®®eXh\Xi voicemail messages.
Follow the prompts to set up your voicemail account or
baVXXfgc"fb_\fXafbvoicemail `XTZXs.
3 Contacts................................
3.1 Consult your Contacts
Contacts app provides quick and easy access to your stored
contacts.
You can access this app by pressing the OK key OK from
and
the Home screen, then selecting the Contacts app
pressingf[X OK key OK .
Press the Right
Menu key
to access more
VbafTVf options.
Press the Left
Menu key
in the contact
list to create a
new contact.
Press the OK
key OK to view a
contact's details.
(1) Contact your network operator to check service availability.
18
3.2 Adding a contact
In contacts list screen, press the Left Menu key to
access New Contact screen and enter contact details.
Press f[X Navigation key down to access next
contact information category.
When finished, press the Right Menu key to save.
3.3 Editing your contacts
In contacts list screen, select contact and press the Right
Menu key to access Options, select Edit Contact, and
press the OK key OK to edit.
19
When finished editing, press the Right Menu key to save.
To cancel edit mode, press Left Menu key to cancel and
exit.
3.4 Deleting a contact
In contacts list screen, press the Right Menu key to
access Options, then select Delete contact, and press the
OK key OK . A confirmation page will be displayed, press the
Right Menu key to delete.
20
3.5 Sharing your contacts
You can share a single contact with others by sending
the contact's vCard via Email, Messages, or Bluetooth.
Select a contact you want to share, press the Right
Menu key to access Options, then select Share and
press f[X OK key OK . Select Share with option: E-mail,
Messages, or Bluetooth and follow f[Xoption prompts.
3.6 Additional options
From the contact list, you can access the following options:
Call
Make a call to the selected contact.
Send message
Send an SMS/MMS fbf[XX_XVfXWVbafTVf$
Settings
 Sort contacts Press the OK key OK to choose contacts
sorted by first name or by last name.
 Import contacts Import contacts from SIM card, memory
card, Gmail, or outlook.
 Export contacts Export contacts to SIM card, memory
card, or Bluetooth.
Set ICE contactsAdd two contacts for making "In Case
of Emergency" calls.
 Delete contacts Delete one or more contacts at once.
21
4 Messages...............................
Use the Messages app to send and receive text (SMS) and
multimedia (MMS) messages.
4.1 Write message
 From the Home screen, press the OK key OK , select
and press f[X OK key OK or
Messages app
ceX f[X BZhhV\Zh^X on the device keypad to
_TgaV[BZhhV\Zh app.
 Press the Left Menu key to write a new message.
Enter the phone number of the recipient in the To bar
at the top of the screen or press the Right Menu key
to add Tcontact fromf[X 8dciVXih app.
 Press the Navigation key down to access the BZhhV\Z
bar and enter message text.
 Press the Left Menu key to end message.
22
An SMS of more than 160 characters will be counted
as an additional SMS. Specific letters or characters
will also increase the size of the SMS. This may cause
multiple SMS to be sent to your recipient.
4.2 Send a multimedia message
CCXaTU_Xbg fb XaW h\WXbV_\c"\`TZX"
c[bfb" VbafTVf TaW bgaW U ceX\aZ f[XG^\]i
BZcj ^X fb TVVX Dei^dch$ DXjf X_XVf 7WW
7ffTV[`Xaf" ceX f[X D@^XEA TaW X_XVf Yeb`
K\WXb"Cg\V" =T__Xe" 9bafTVf be
9T`XeT$ X_XVf \`TZX%
Y\_X TaW Yb__bi ceb`cf ba VeXXa
fb TffTV[ fb
`XTZX$ FeXf[XAZ[iBZcj^X fbXaW`XTZe.
An SMS will be converted to MMS automatically
when media files (image, video, audio, etc.) are attached
or email addresses TeXadded.
4.3 How to type a message
When in edit mode, the default input method is English
_TaZgTZX. You can press f[X key to switc[
UXfiXXacTa\[TaW;aZ_\[_TaZgTZX$
For normal text input, press a number key, 2-9, repeatedly
until the desired character is displayed. If the next letter
is located on the same key as the present one,wait until
the cursor is displayed to input.
To insert a punctuation mark or special character, please
pressf[X key, select Tcharacter and press OK key OK .
Io delete inputted letters or symbols pressf[Xonce to
delete one character at a time or long press todelete
full words or all text.
23
Messages
Note: Use T9 input method to quickly type words. To
turn T9 option ON select Settings > Personalization >
Input Methods > Use T9 > On. Once activated T9 will be
available under input options when pushing . To
deactivate T9 select Settings > Personalization > Input
Methods > Use T9 > Off.
4.4 Settings
In the BZhhV\Zh app screen, press the Right Menu key
to
access Options > select Settings and press f[X D@ key 
OK to view the following options:
Auto Retrieve Select Dcl^i]djigdVb^c\fbTgfb#
 WAP Push
 Emergency
Alert
`Tf\VT__Wbia_bTWf[X `g_f\`XW\T
`XTZX [XTWXe" UbW TaW
TffTV[`Xaf i[Xa abf ebT`\aZ"
f[\ \ WXYTg_f bcf\ba$ X_XVf Dc l^i]
gdVb^c\ fb Tgfb`Tf\VT__ Wbia_bTW
f[X `g_f\`XW\T `XTZX [XTWXe"
UbW TaW TffTV[`Xaf XhXa
i[Xa ebT`\aZ$ X_XVf D[[ fb
ba_Wbia_bTW f[X `XTZX [XTWXe
i[\V[ i\__ UX W\c_TXW ba
CXTZ\aZVeXXa$
FeXfbfgeaf[XL7Fcg[`XTZX
Ea%EYY$
FeX fb h\Xif[XT_Xef\aUbjbefb
TVVX`XTZ\aZX`XeZXaVT_Xef
Xff\aZ$
24
5 Email.......................................
Ib access the :bV^a app ceX the OK key OK Yeb`f[X
Home screen, select :bV^a app
and press f[X OK^X$
An email wizard will guide you through the steps to set up an
email account.
 Welcome screen will display, press the Right Menu key
to select Next. Then enter the name, email address and
password of the account you would like to set up.
 Press the Right Menu key to access Next and set up
account. If your email service provider does not allow your
phone to have quick email set up, you will be prompted to
enter settings manually. Press the Left Menu key to
access Manual setup and input required information for
email account set up.
 To add another email account, you can press the Right
Menu key to access Options/ Settings. And then select
Add account.
To create and send emails
 Press the Left Menu key to Compose a new email from
the Inbox screen.
 Enter recipient(s) email address(es) in the To field.
fbTVVXDei^dchTaWTWW
Jse the Right Menu key
 Enter the subject and the content of the message.
Pressf[X Left Menu key to send.
8X$7XXbeTffTV[`Xaffbf[X`XTZX$
25
 If you do not want to send the email right away, you can
press the Right Menu key and select Save as draft or
touch the Back to save a copy.
6 Camera...................................
Your phone features a 8VbZgV app to take photos and
eXVbeW videos.
6.1 Camera
To access the 8VbZgV app, press the OK key OK from the
Home screen, select the 8VbZgV app and pressf[X
OK key OK .
App Permission
Upon first use of f[X Camera, the App Permission
screen will display, asking for permission to know your
location. Press f[X Right Menu key to Allow orf[X Left
Menu key to Deny.
To take a picture
Position the object or landscape in the screen, and press the
OK key OK orf[X Camera Key baf[Xe\Z[f\WXbYf[Xc[baX
fbtake the photo. Photos will automatically UXsaved to
<VaaZgn app. After taking Tphoto, press the Left Menu key
to preview.
Zoom in/out
 Press the Navigation key up or down to zoom lens in
and out.
26
Options
Press the G^\]iBZcj key to access:
 Self Timer Sets the time a photo is taken after
pressing the OK key OK or f[XCamera
key .
 Grid Adds grid lines to photo screen to help
take better photos by using grid lines
to align photo image.
 Gallery Select Go to Gallery Application to
view photos previously taken.
 Modes Select to switch between Photo and
Video Mode.
6.2 K^YZd
To shoot a video
 Zoom in/out Press the Navigation key up or
down to zoom lens in and out.
 Press the right side of Navigation key to switch to
Video mode from Camera mode.
to record a video"
 Videos will be automatically saved to Video app .
Press the OK key OK orf[X Camera^X
ceXX\f[Xe^XTZT\afbfbceXVbeW\aZ$
27
7 Gallery....................................
The Gallery app provides you with one location to view and
organize all your saved photos. The Gallery app also offers
additional photo options.
To access the <VaaZgn app, press the OK key OK from the
Home screen, select f[XGallery app and press f[XOK
key OK .
Press the
Left Menu
key
to take
photo.
Press the Right
Menu key
to access more
options.
Press the OK key
OK to view the
selected photo.
28
Gallery app photo options
When viewing photos in f[X <VaaZgn app, select an image
TaWpress the Right Menu key to access options below:
 Delete
 Edit
 Rename
 Share
Delete the selected photo.
Select this option to adjust exposure
value, rotate the photo, crop, add
filters and auto-correction.
Rename the selected photo.
Share the photo via E#mail, Messages
and Bluetooth.
 Select Multiple Allows you to select more than one
photo in the Gallery.
 File Info Displays file name, size, image type,
date taken and resolution.
 Lock Select to lock photo from being
deleted, edited, or renamed. Unlock
photo to gain access to options again.
 Sort and group Sorts photo by date and time or
groups by date.
29
Individual photo view options
When previewing an individual image in f[X <VaaZgn
app, the options above are also available by pressing the
Right Menu key , with the two additional options below:
 Rotate
 Set As
Rotate the picture/&V_bV^i\X.
XfX_XVfXW\`TZXT wallpaper or
existing contact image.
8 Video.......................................
To access the K^YZd app, press the OK key OK from
the Home screen, select the Video app and press
f[XOK key OK .
Ib h\Xi h\WXb bcf\ba" X_XVf T h\WXb" ceX f[X G^\]i
BZcj ^X  TaW X_XVf Yeb` [TeX" <\_X ?aYb" :X_XfXTaW
X_XVfCg_f\c_Xh\WXb$
30
9 Music.......................................
Use the Bjh^X app to play music files stored on your phone.
Music files can be downloaded from your computer to your
phone using a USB cable.
To access the Bjh^X app, press the OK key OK from the
Home screen, selectf[X Music app and pressf[X OK key 
OK .
10 Browser................................
Use the 7gdlhZg app to navigate the Web.
To access the 7gdlhZg app, press the OK key OK from the
Home screen, selectf[X Browser app
and press OK key OK .
 To search the Internet, press the Left Menu key enter
the website and press the OK key OK .


Use the Navigation key to move cursor on the screen.
You can also press the Right Menu key to
access Dei^dch TaW E^c bge VgeeXaf iXU address fb
bge top site$F\aa\aZfbfbc\fX"cebh\WXT[befVgffb
c\aaXWiXUTWWeXX\a8ebiXeTcc$
31
11 Calendar...............................
Use the 8VaZcYVg app, to keep track of important meetings,
appointments, etc.
To access the 8VaZcYVg app, press the OK key OK from the
Home screen, select f[XCalendar app and pressf[X OK
key OK .
11.1 Multimode view
You can display the Calendar in Day, Weekly, or Month view.
Press the Right Menu key to change your Calendar view.
Day view
Weekly view
Month view
11.2 To create new events
Press the Left Menu key to add new events from any
Calendar view.
32
 Fill in new event information. If it is a whole-day event, you
can select All-day Event.
 When finished, press the Right Menu key to save.
More Options are available by pressing the Right Menu key
from the Calendar main screen:
 Go to date
 Search
 Calendar to
Display
JXfbZbfbceXYXeeXW date.
SearchX scheduled events.
:\c_T phone calendar or another
account if added.
Sync calendarync calendar.
 Settings Xf a series of Calendar settings.
11.3 Event reminder
If a reminder is set for an event, the upcoming event icon
will appear on the Status bar as a notification when the
reminder time arrives.
33
12 Alarm ....................................
Your mobile phone features an 6aVgb app with an Alarm,
Timer and Stopwatch function.
To access the 6aVgb app, press the OK key OK from the
Home screen, selectf[X Alarm app and pressf[X OK
key OK .
12.1 Alarm
To set an alarm
to TWW
From the Alarm screen, press the Left Menu key
a new alarm. The following options will appear:
 Time Press to set the alarm time.
 Repeat Select the days you want your alarm
to go off.
 Sound Select a ringtone for the alarm.
 Vibrate Press to activate vibration.
 Alarm name Press to enter a name for the alarm.
To adjust alarm settings
More Options are available for saved Alarms, by highlighting
Alarm to be edited and pressing the Right Menu key from
the Alarm screen:
34
 Edit
 Delete
 Settings
Press to edit alarm.
Press to delete alarm.
Press to set snooze time, volume,
vibration and sound.
12.2 Timer
From the Alarm screen, press the right side of f[X
Navigation key to enter the Timer screen.
Press the OK key OK to edit hour, minute and second, when
finished, press f[XOK key OK to select and start timer.
When the Timer is ongoing press f[X D@ key OK toselect
and pause timer.
When the Timer is paused press f[X D@ key OK to select
and continue timer.
When the Timer is ongoing press the Right Menu key 
to add 1 minute.
 When Timer is paused press the Left Menu key to reset
the timer.
When timer is reset press the Right Menu key to enter
Settings, allowing you to activate f[XTimer Vibrate be
select Timer Sound.
12.3 Stopwatch
From the Timer screen, press the right side of Navigation
key to enter the Stopwatch screen.
 Press the OK key OK to select and start stopwatch.
 When the Stopwatch is ongoing press the Right Menu key
to record the lap.
35
When the Stopwatch is ongoing press f[XD@ key OK to
select to pause the time.
When the Stopwatch is paused press D@ key OK to
selectTaWVbaf\agXf[XfbfT_f\`X$
 When Stopwatch is paused press the Left Menu key to
reset the stopwatch and clear lap times.
13 Calculator............................
With the 8VaXjaVidg app, you can solve many mathematical
problems.
To access this app, press the OK key OK from the Home
screen, select f[XCalculator app and press the OK key OK .
Press f[X*
^Xto enter
decimal.
Pressf[X # key to enter T
negative or positive
number value.
Press f[X OK key
OK
to calculate results.
Push f[Xcorresponding
direction on f[XNavigation
key to enter in
Calculator.
36
Enter thenumbersusing thekeypad. Select
the mathematical    operation to be performed using
theCVk^\Vi^dc key , follow f[X onscreen guide
for each navigation direction and the corresponding
mathematical operation. Press the D@ key OK  fb X_XVf
XdgT_3TaWZXfeXg_f$
14 FM Radio...............................
Your phone is equipped with a radio(1) with RDS(2) functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the
radio program on the display, if you tune to stations that
offer Visual Radio service.
To access this app, press the OK key OK from the Home
screen, select f[XFM Radio app and press f[XD@ key OK .
To use this feature, you must plug in a wired
headset, sold separately, into f[Xphone. Ihe
headset works as an antenna for your phone.
(1) The quality of the radio depends on the coverage of the radio station in that
particular area.
(2) Depending on your network operator and market.
37
^X to
Press the left/right side off[XNavigation
WXVeXTX%increase 0.1MHz.
Long press the left/right side off[XNavigation ^Xto
XTeV[and go to the nearest lower/higher frequency channel.
Press the Right Menu key to access Dei^dch, select Yeb`
7WWto favorites, Edit favorites or Switch to speaker/earphone.
Favorite channels will have red start added and will be
displayed in f[Xchannel list for easy access.
15 Settings................................
To access the HZii^c\h app, press the OK key OK from
the Home screen, select f[X Settings app and
press the OK key OK .
15.1 Network & connectivity
15.1.1 Airplane mode
When Airplane mode is on, it will simultaneously disable all
wireless connections including Wi-Fi, Bluetooth and more.
15.1.2 Cellular & data
Mobile data
If you do not need to transmit data on all mobile networks,
turn off Mobile data to avoid incurring significant charges
for data use on local operator mobile networks, particularly
if you do not have a mobile data agreement.
38
International data roaming
If you don’t need to transmit data on other operators’
mobile networks, disable Data roaming to avoid incurring
significant roaming charges.
Enhanced LTE
Press to enable enhanced LTE.
15.1.3 Geolocation
KaiOS uses GPS, and additional supplemental information
such as Wi-Fi and mobile networks to approximate your
location.
Location data may be used by KaiOS and service providers to
improve accuracy and coverage of the location databases.
15.1.4 Wi-Fi
Using Wi-Fi you can surf the Internet without using your SIM
card whenever you are in range of a wireless network. The
only thing you have to do is to enter the Wi-Fi screen and
configure an access point to connect your phone to the
wireless network, enter password if applicable.
15.1.5 Bluetooth
Bluetooth allows your phone to exchange data (videos,
images, music, etc.) within a small range with another
Bluetooth supported device (phone, computer, printer,
headset, car kit, etc.).
39
15.1.6 Calling Settings
DTMF tones
Dual Tone Multi-Frequency, or DTMF is a method for
instructing a telephone switching system of the telephone
number to be dialed, or to issue commands to switching
systems or related telephony equipment.
Press to set DTMF tones to normal or long.
Call waiting
Press to enable or disable call waiting.
Caller ID
Press to Xf [bi bge c[baX ag`UXe \ W\c_TXW
i[Xa `T^\aZ T VT__1 aXfibe^ WXYTg_f, hide number or
show number.
Call forwarding
Press to configure how your calls are forwarded when
you are busy, VT__\unanswered or bgTeXunreachable.
Call barring
Press to set f[Xoutgoing and incoming call barring.
Call duration
Press to view last call duration, and outgoing/
incoming calls/all calls duration.
15.1.7 Messaging Settings
Auto retrieve
Press to disable or enable auto-retrieve with or without
roaming.
40
WAP push
Mark the checkbox to enable receipt of push messages
from network.
Service center
:\c_Tf[X service center number'#)'(#)'*#/.'&.
15.1.8 Internet Sharing
USB tethering
USB tethering can share your phone's Internet connection
with a single USB-connected device. Press to turn f[XUSB
tethering On. Note: Turning USB tetheringEa will
automatically turn off Wi-Fi network.
15.1.9 Emergency Alert
Alert inbox
Press to view Alert message in f[Xalert box.
Emergency alert sound
Mark the checkbox to enable f[Xemergency alert sound.
Emergency alert vibrate
Mark the checkbox to enable f[Xemergency alert vibrate.
Multi language support
Mark the checkbox to enable f[XMulti language support.
Presidential alert
Presidential alert is enabled by default.
41
Extreme alert
Mark the checkbox to enable f[Xextreme alert.
Severe alert
Mark the checkbox to enable f[Xsevere alert.
AMBER alert
Mark the checkbox to enable f[Xamber alert.
15.2 Personalization
15.2.1 Sound
Volume
Press to set f[X volume for Media, Rightones &
Notifications and Alarm.
Tones
Press to set Vibrate, Ringtones, Alerts, or to Manage Tones.
Manage Tones offers access to System Ringtones and
Notice Alerts for reviewing or sharing, and My Ringtones to
assign music in Music Library to Ringtones.
Other sounds
Press to enable or disable the sound for Dial pad,
camera be sent message.
42
15.2.2 Display
Wallpaper Press to select f[X wallpaper from
available wallpapers, gallery or to
use camera to take c[bfb.
BrightnessPress to set the level of brightness.
Screen TimeoutPress to set f[Xscreen timeout time.
15.2.3 Search
Search engine
Press to select f[Xpreferred default search engine. Select
from: Yahoo, Google, Bing or DuckDuckGo.
Search suggestions
Press to enable or disable f[Xsearch suggestions.
15.2.4 Notices
Show on lock screen
Press to enable or disable having notices shown on f[X
lock screen.
Show after reboot
Press to enable or disable having notices shown after reboot.
15.2.5 Date & time
Date
Select to manually set the phone's date.
43
Time
Select to manually set the phone's time.
Time zone
Select to manually set the phone's timezone.
Format
Press to select 12-hour clock format or 24-hour clock format.
Home Screen Clock
Select whether to show or hide f[Xclock on home screen.
15.2.6 Language
Press to select f[Xpreferred language, English or Spanish.
15.2.7 Input methods
Use T9
Select to turnf[X T9 En or Eff.
Input Languages
Press to selectf[X input languages.
15.2.8 Answer mode
Press to enable f[Xflip to answer.
44
15.3 Privacy & security
15.3.1 Screen lock
Screen lock allows you to set a 4-digit pass code which
protects your phone information, if lost or stolen.
Your phone will ask for f[X pass code entry in order to
access device.
15.3.2 SIM Security
A SIM PIN prevents access to the SIM card cellular
data networks. When it's enabled, any device
containing the SIM card will request the PIN upon restart.
A SIM PIN is not the same as the screen lock pass code
used to unlock the device.
15.3.3 Reset Password
Reset screen lock pass code allows you to change f[X
original password.
15.3.4 APP Permission
Camera
Press to set f[XGeolocation permission for f[XCamera app.
15.3.5 Do Not Track
Press to set whether you want bge\aYbe`Tf\bato be
tracked by website and apps.
15.3.6 Browsing Privacy
Press to clear f[Xbrowsing history or fbclear f[Xcookies
and stored data.
45
15.4 Storage
15.4.1 USB storage
Enabling USB storage allows another computer or device
connected using USB to access files on this phone.
15.4.2 End user storage
Use these settings to monitor the total and available space
on your phone.
15.5 Device
15.5.1 Device information
This contains information about Model number,
Software version, Hardware, OS Version, Platform Version,
Bluetooth Address, MAC Address, MEID, IMEI, IMSI,
ICCID, Build Number, KaiOS License Terms, Open Source
Licenses, AT&T Software Update, Tutorials, Factory Reset,
Device Reset and Network Settings Reset.
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15.5.2 Downloads
Press to view downloads.
15.5.3 Battery
8jggZci AZkZa
Press to view current battery level or to set f[X power
saving mode.
EdlZgHVk^c\BdYZ
Turning power saving mode En will turn off the
phone's data, Bluetooth and Geolocation connections
to extend battery life.
You can select to turn power saving mode Eaautomatically
once there is 5%, 10% or 15% Uattery _eft.
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Captions
Press to fgeaf[Xcaptions for phone screenEa%EYY.
Readout
Readout mode function reads f[X labels of interface
elements and providers sound response.
Mono audio
Press to turn f[X mono audioEa%EYY.
Volume balance
Press to set f[Xvolume balance value.
Keypad vibration
Press to fgeaf[Xkeypad vibrationEa%EYY.
TTY
TTY mode can be used by people who are deaf, have
poor hearing or speech impairments.
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4.
15.6 Account manager
Use the settings to add, remove, be manage your email and
other supported accounts.
15.6.1 KaiOS Account
Setup a KaiOS Account to use Anti-Theft option
that remotely locks device or wipes all personal
information in event of loss or theft. To create account:
 Select KaiOS Account.
 Press the OK key OK to Create Account then press the
Right Menu key to select Accept.
 Enter your email and press Down on the Navigation key
.
 Press the OK key OK to select that you are over 13, then
press the Right Menu key to select Next.
 Enter your password then press Down on the Navigation
key to verify the password.
 Press the Right Menu key to select Next.
 Verify your email address via the email link sent to your
email account.
 Once you verify your email address, return to Account
Manager settings and Sign in to KaiOS.
15.6.2 Anti-Theft
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4/
16 Making the most out of your
phone...........................................
16.1 Upgrade
You can use the Over-the-air Upgrade tool to update your
phone's software.
16.1.1 Over-the-air Upgrade
Using the Over-the-air Upgrade tool you can update your
phone's software.
To access Update phone, select Settings > Device > Device
Information > AT&T Software Update. When there is a new
software version available, one indicator will be shown on
Updates menu. If you want to update your system, select
Download, after download is done select Install to complete
the upgrade.
You should turn on data connection before searching for
updates. Settings for auto-check intervals is also available
once you restart the phone.
If you have chosen auto-check, when the system discovers
the new version, dialog will pop up to choose download or
ignore, the notification also will show in Notices.
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+&
17 Safety information.....................
We recommend that you read this chapter carefully before using your
device. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
TRAFFIC SAFETY
Given that studies show that using a device while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their device
when the vehicle is not parked.
When driving, do not use your device or headphone to listen to music
or to the radio. Using a headphone can be dangerous and forbidden
in some areas. When switched on, your device emits electromagnetic
waves that can interfere with the vehicle’s electronic systems such as
ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your device on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that
the dashboard is adequately shielded from device RF energy.
CONDITIONS OF USE
You are advised to switch off the device from time to time to optimize
its performance.
Switch the device off before boarding an aircraft.
Switch the device off when you are in healthcare facilities, except
in designated areas. As with many other types of equipment now
in regular use, these devices can interfere with other electrical or
electronic devices, or equipment using radio frequencies.
Switch the device off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, petrol
station, or chemical plant, or in any potentially explosive atmosphere.
5'
When the device is switched on, it should be kept at least 15 cm from
any medical device such as a pacemaker, a hearing aid or insulin pump,
etc. In particular when using the device, you should hold it against the
ear on the opposite side to the device, if any.
To avoid hearing impairment, move the device away from your ear
while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the device and/or play with the device and
accessories without supervision.
When replacing the cover note that your device may contain
substances that could create an allergic reaction.
Always handle your device with care and keep it in a clean and dust-
free place.
Do not allow your device to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration
of liquids, dust, sea air, etc.). The manufacturer's recommended
operating temperature range is 0°C (32°F) to +50°C ( 122°F).
At over 122°F the legibility of the device’s display may be impaired,
though this is temporary and not serious.
Emergency call numbers may not be reachable on all cellular network.
You should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your device yourself.
Do not drop, throw or bend your device.
Do not use the device if the screen is damaged, cracked, or broken to
avoid any injury.
Do not paint it.
Only use batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your device model. TCL Communication Ltd. and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your device.
5(
PRIVACY
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your device
regarding taking photographs and recording sounds with your device.
Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or
any of their personal attributes, and duplicate or distribute them, as
this may be considered to be an invasion of privacy. It is the user's
sole responsibility to ensure that prior authorization be obtained, if
necessary, in order to record private or confidential conversations or
take a photograph of another person; the manufacturer, the seller or
vendor of your device (including the operator) disclaim any liability
which may result from the improper use of the device.
BATTERY
Following air regulation, the battery of your product is not charged.
Please charge it first.
Before removing the battery from your device, make sure that the
device is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or
store it at temperatures above 140°F.
- Do not disassemble or open crush, bend or deform, puncture or
shred.
- Do not modify or remanufacture, attempt to insert foreign objects
into the battery, immerse or expose to water or other liquids, expose
to fire, explosion or other hazard.
Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery
System Compliance to IEEE 1725. Use of an unqualified battery or
charger may present a risk of fire, explosion, leakage, or other hazard.
5)
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
This symbol on your device, the battery and the accessories
means that these products must be taken to collection
points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment.
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
CHARGERS
Main power chargers will operate within the temperature range of: 0°C
(32°F) to +45°C ( 113°F).
The chargers designed for your device meet with the standard for
safety of information technology equipment and office equipment
use. They are also compliant to the eco design directive 2009/125/
EC. Due to different applicable electrical specifications, a charger
you purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
The charger shall be installed near the device and shall be easily
accessible.
5*
Federal Communications Commission (FCC)
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to operate
the equipment.
This device has been tested and found to comply with the limits
for a Class B digital , pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiated radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Changes or modifications not expressly approved by the party
responsible for compliance could void the user‘s authority to operate
the equipment.
FCC RF Exposure Information (SAR):
This device is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the United States.
5+
During SAR testing, this is set to transmit at its highest certified
power level in all tested frequency bands, and placed in positions that
simulate RF exposure in usage near the body with the separation of
15 cm. Although the SAR is determined at the highest certified power
level, the actual SAR level of the device while operating can be well
below the maximum value. This is because the device is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
The exposure standard for wireless s employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
the FCC is 1.6W/kg.
Tests for SAR are conducted using standard operating positions
accepted by the FCC with the device transmitting at its highest
certified power level in all tested frequency bands.
The FCC has granted an Equipment Authorization for this model
device with all reported SAR levels evaluated as in compliance with the
FCC RF exposure guidelines. SAR information on this model device is
on file with the FCC and can be found under the Display Grant section
of HYPERLINK "http://www.fcc.gov/oet/ea/fccid" www.fcc.gov/oet/
ea/fccid after searching on:
FCC ID: 2ACCJN012
This device is HAC M4/T4 compatible. Reference ANSI C63.19 (2011).
For this device, the highest reported SAR value for usage near the
body is:
Maximum SAR for this model and conditions under which it was
recorded:
Body-worn SAR 1.14 W/kg
Head SAR 0.61 W/kg
SAR compliance for body operation is based on a separation distance
of 15 mm between the device and the human body. During use, the
actual SAR values for this device are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimize interference on the network, the operating power of your
device is automatically decreased when full power is not needed. The
lower the power output of the device, the lower its SAR value.
5,
Body-worn SAR testing has been carried out at a separation distance
of 15 mm. To meet RF exposure guidelines during body-worn
operation, the device should be positioned at least this distance away
from the body.
If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the device the
indicated distance away from the body.
Organizations such as the World Health Organization and the US
Food and Drug Administration have suggested that if people are
concerned and want to reduce their exposure they could use a hands-
free accessory to keep the wireless device away from the head or body
during use, or reduce the amount of time spent on the device.
Please note by using the device some of your personal data may be
shared with the main device. It is under your own responsibility to protect
your own personal data, not to share with it with any unauthorized
devices or third party devices connected to yours. For devices with
Wi-Fi features, only connect to trusted Wi-Fi networks. Also when using
your device as a hotspot (where available), use network security. These
precautions will help prevent unauthorized access to your device. Your
device can store personal information in various locations including
a SIM card, memory card, and built-in memory. Be sure to remove or
clear all personal information before you recycle, return, or give away
your device. Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your device’s performance
and/or have access to private information including account details, call
data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored
in accordance with applicable data protection legislation. For these
purposes TCL Communication Ltd. implements and maintains
appropriate technical and organizational measures to protect all
personal data, for example against unauthorized or unlawful processing
and accidental loss or destruction of or damage to such personal
data whereby the measures shall provide a level of security that is
appropriate having regard to:
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
5-
You can access, review and edit your personal information at any
time by logging into your user account, visiting your user profile or
by contacting us directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with evidence of your
identity before we can act on your request.
Licenses
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCL Communication Ltd. and its affiliates is
under license. Other trademarks and trade names
are those of their respective owners.
4044O Bluetooth Declaration ID D032964
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
18 General information..................
Internet address: http://www.alcatelonetouch.us
Facebook: http://www.facebook.com/alcatelonetouchusa
Twitter: https://twitter.com/ALCATEL1TOUCH
Instagram: https://www.instagram.com/alcatelonetouchusa/
Call support: U.S.A.: 855-368-0829
Canada: 855-844-6058
Email support: U.S.A.: http://www.alcatelonetouch.us/contact
Canada: http://www.alcatelonetouch.ca/contact
5.
Manufacturer: TCL Communication Ltd.
5/F, Building22E, Science Park West Avenue, Hong
Kong Science Park, Pak Shek Kok, Hong Kong.
An electronic version of this user guide is available in English and
other languages according to availability on our website: http://www.
alcatelonetouch.us .
Your device is a transceiver that operates on Wi-Fi with 2.4GHz and
Bluetooth with 2.4GHz.
Battery Recycling (USA & Canada):
Alcatel partners with Call2Recycle® to offer a safe
and convenient battery recycling program. For
more information on our Battery Recycling Program,
please visit the USA and Canada website at www.
alcatelonetouch.us/battery-recycling and www.
alcatelonetouch.ca/battery-recycling
Protection against theft(1)
Your device is identified by an IMEI (phone serial number) shown on
the packaging label and in the product's memory. We recommend that
you note the number the first time you use your device by entering
*#06# and keep it in a safe place. It may be requested by the police or
your operator if your device is stolen. This number allows your device
to be blocked preventing a third person from using it, even with a
different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the device’s operation, depending on the software release of your
device or specific operator services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
This device may contain materials, including applications and software
in executable or source code form, which is submitted by third parties
for inclusion in this device ("Third Party Materials").
(1) Contact your network operator to check service availability.
5/
All third party materials in this device are provided "as is", without
warranty of any kind, whether express or implied, including the implied
warranties of merchantability, fitness for a particular purpose or
use/third party application, interoperability with other materials or
applications of the purchaser and non-infringement of copyright. The
purchaser undertakes that TCL Communication Ltd. has complied
with all quality obligations incumbent upon it as a manufacturer of
mobile devices and devices in complying with Intellectual Property
rights. TCL Communication Ltd. will at no stage be responsible for
the inability or failure of the Third Party Materials to operate on this
device or in interaction with any other devices of the purchaser. To the
maximum extent permitted by law, TCL Communication Ltd. disclaims
all liability for any claims, demands, suits or actions, and more
specifically – but not limited to – tort law actions, under any theory
of liability, arising out of the use, by whatever means, or attempts to
use, such Third Party Materials. Moreover, the present Third Party
Materials, which are provided free of charge by TCL Communication
Ltd., may be subject to paid updates and upgrades in the future;
TCL Communication Ltd. waives any responsibility regarding such
additional costs, which shall be borne exclusively by the purchaser.
The availability of the applications may vary depending on the
countries and the operators where the device is used; in no event
shall the list of possible applications and software provided with the
devices be considered as an undertaking from TCL Communication
Ltd.; it shall remain merely as information for the purchaser. Therefore,
TCL Communication Ltd. shall not be held responsible for the lack of
availability of one or more applications wished for by the purchaser,
as its availability depends on the country and the operator of the
purchaser. TCL Communication Ltd. reserves the right at any time
to add or remove Third Party Materials from its devices without prior
notice; in no event shall TCL Communication Ltd. be held responsible
by the purchaser for any consequences that such removal may
have on the purchaser regarding the use or attempt to use such
applications and Third Party Materials.
Accessory
1350mAh Battery
Quick Start Guide
5V, 550m A charger with wire
,&
19 Warranty......................................
Your device is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period
of twelve (12) months(1) from the date of purchase as shown on your
original invoice.
Batteries(2) and accessories sold with your device are also warranted
against any defect which may occur during the first six (6) months(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your device which prevents you from normal
use thereof, you must immediately inform your vendor and present
your device with your proof of purchase.
(1) The warranty period may vary depending on your country.
(2)The life of a rechargeable mobile device battery in terms of
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries,
being considered expendable supplies, should have optimal
performance for your device during the first six months after
purchase and for approximately 200 more recharges.
If the defect is confirmed, your device or part thereof will be either
replaced or repaired, as appropriate. Repaired device and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your device and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your device is used;
2) Connection to any equipment not supplied or not recommended by
TCL Communication Ltd.;
3) Modification or repair performed by individuals not authorised by
TCL Communication Ltd. or its affiliates or your vendor;
6'
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication
Ltd.;
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your device will not be repaired if labels or serial numbers (IMEI/SN)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever,including but not limited commercial or financial loss or
damage,loss of data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
How to obtain Support: In United States please call, (855) 368-0829
or go to www.alcatelonetouch.us for technical support. In Canada
please call, (855) 844-6058 or go to www.alcatelonetouch.ca for
technical support. We have placed many self-help tools that may
help you to isolate the problem and eliminate the need to send your
wireless device in for service. In the case that your wireless device is
no longer covered by this limited warranty due to time or condition,
you may utilize our out of warranty repair options.
Electronic Recycling (Within USA Only):
For more information on Electronic Recycling, please:
1) Visit ALCATEL ONETOUCH Electronic Recycling Program website
at http://www.alcatelonetouch.us/electronic-recycling-program, or
2) Call Alcatel US Customer Support at 1-855-368-0829.
6(
20 Troubleshooting .......................
Before contacting the service center, follow the instructions
below:
 You are advised to fully charge ( ) the battery for optimal
operation.
 Avoid storing large amounts of data in your phone as this
may affect its performance.
 Use Factory reset and the upgrade tool to perform phone
formatting or software upgrading. ALL Users phone
data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised
to fully backup the phone data and profile before doing
formatting and upgrading.
Carry out the following checks:
My phone has not responded for several minutes
 Restart your phone by pressing and holding the End/
Power key.
My phone turns off by itself
 Check that your screen is locked when you are not using
your phone, and make sure the End/Power key is not mis-
contacted due to unlocked screen.
 Check the battery charge level.
6)
My phone cannot charge properly
 Make sure that your battery is not completely discharged;
if the battery power is empty for a long time, it may take
around 20 minutes to display the battery charger indicator
on the screen.
 Make sure charging is carried out under normal conditions
(0°C (32°F) to +45°C (113°F)).
 When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is
displayed
 Try connecting in another location.
 Verify the network coverage with your service provider.
 Check with your service provider that your SIM card is valid.
 Tr y s e l e c t i n g t h e a va i l a b l e n e t w o r k ( s ) m a n u a l l y.
 Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
 Check that the IMEI number (press *#06#) is the same as
the one printed on your warranty card or box.
 Make sure that the internet access service of your SIM card
is available.
 Check your phone's Internet connecting settings.
 Make sure you are in a place with network coverage.
 Try connecting at a later time or another location.
Invalid SIM card
 Make sure the SIM card has been correctly inserted (see
“Inserting or removing the SIM card”).
6*
 Make sure the chip on your SIM card is not damaged or
scratched.
 Make sure the service of your SIM card is available.
Unable to make outgoing calls
 Make sure you have dialed a valid number and have
touched .
 For international calls, check the country and area codes.
 Make sure your phone is connected to a network, and the
network is not overloaded or unavailable.
 Check your subscription status with your service provider
(credit, SIM card valid, etc.).
 Make sure you have not barred outgoing calls.
 Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
 Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network).
 Check your subscription status with your service provider
(credit, SIM card valid, etc.).
 Make sure you have not forwarded incoming calls.
 Make sure that you have not barred certain calls.
 Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is
received
 Check that you have subscribed to this service with your
service provider.
 Your caller has concealed his/her name or number.
6+
I cannot find my contacts
 Make sure your SIM card is not broken.
 Make sure your SIM card is inserted properly.
 Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
 You can adjust the volume during a call by pressing the
Volume Up/Down key.
 Check the network strength .
 Make sure that the receiver, connector or speaker on your
phone is clean.
I am unable to use the features described in the manual
 Check with your service provider to make sure that your
subscription includes this service.
 Make sure this feature does not require an Alcatel
accessory.
When I select a number from my contacts, the number
cannot be dialed
 Make sure that you have correctly recorded the number in
your file.
 Make sure that you have selected the country prefix when
calling a foreign country.
I am unable to add a contact in my contacts
 Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts.
6,
My callers are unable to leave messages on my voicemail
 Contact your service provider to check service availability.
I cannot access my voicemail
 Make sure your service provider's voicemail number is
correctly entered in "Voicemail number".
 Try later if the network is busy.
I am unable to send and receive MMS
 Check your phone memory availability as it might be full.
 Contact your service provider to check service availability
and check MMS parameters.
 Verify the server center number or your MMS profile with
your service provider.
 The server center may be swamped, try again later.
SIM card PIN locked
 Contact your service provider to obtain the PUK code
(Personal Unblocking Key).
I am unable to download new files
 Make sure there is sufficient phone memory for your
download.
 Check your subscription status with your service provider.
The phone cannot be detected by others via Bluetooth
 Make sure that Bluetooth is turned on and your phone is
visible to other users.
 Make sure that the two phones are within Bluetooth’s
detection range.
6-
How to make your battery last longer
 Make sure you follow the complete charge time (minimum
3.5 hours).
 After a partial charge, the battery level indicator may not
be exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication.
 Switch off the backlight upon request.
 Extend the email auto-check interval for as long as
possible.
 Update news and weather information on manual demand,
or increase their auto-check interval.
 Exit background-running applications if they are not being
used for a long time.
 Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls,
game playing, internet surfing or running other complex
applications.
 This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone
return to normal temperatures.
To download the complete user manual and learn more about your phone, visit
alcatelonetouch.us .

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