User Guide Sony Xperia XZ2 Compact Manual Userguide EN H8314 H8324 1 Android8.0

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User guide

Xperia XZ2 Compact

H8314/H8324

Contents
Getting started.............................................................................. 6
About this User guide.......................................................................6
Overview........................................................................................... 7
Assembly – Single SIM...................................................................... 8
Assembly – Dual SIM.........................................................................9
Screen protection..............................................................................9
Starting your device for the first time.............................................. 9
Why do I need a Google account?..................................................10

Device security............................................................................. 12
Making sure your device is protected............................................. 12
Screen lock.......................................................................................12
Unlocking your device automatically..............................................13
Fingerprint Manager........................................................................13
SIM card protection......................................................................... 14
Using multiple SIM cards.................................................................14
Finding the IMEI number(s) of your device.....................................15
Finding, locking or erasing a lost device ....................................... 16
Using location services....................................................................16

Learning the basics......................................................................18
Using the touchscreen.................................................................... 18
Turning the screen on or off............................................................21
Smart backlight control................................................................... 21
Night Light....................................................................................... 21
Home screen....................................................................................21
Application screen.......................................................................... 23
Shortcuts for easy actions.............................................................. 25
Navigating applications.................................................................. 25
Widgets........................................................................................... 28
Shortcuts and folders......................................................................28
Background and themes................................................................ 30
Taking a screenshot........................................................................ 30
Notifications.................................................................................... 30
Icons in the status bar.....................................................................33
Applications overview.....................................................................35

Battery and maintenance............................................................37
Charging your device...................................................................... 37
Battery and power management................................................... 38
Updating your device..................................................................... 40
Maintenance using a computer...................................................... 41
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Storage and memory...................................................................... 42
Backing up and restoring content..................................................43

Downloading applications.......................................................... 47
Downloading applications from Google Play................................ 47
Downloading applications from other sources..............................47

Internet and networks................................................................ 48
Browsing the web...........................................................................48
Internet and MMS settings ............................................................ 48
Wi-Fi................................................................................................ 49
Sharing your mobile data connection............................................ 51
Controlling data usage....................................................................53
Selecting a SIM card for data traffic................................................53
Selecting mobile networks............................................................. 54

Synchronising data on your device.............................................55
Synchronising with online accounts...............................................55
Synchronising with Microsoft Exchange ActiveSync......................55

Basic settings...............................................................................57
Accessing settings...........................................................................57
Volume, vibration and sound..........................................................57
Silence your device with Do not disturb........................................ 58
Screen settings................................................................................59
Screen pinning................................................................................60
Application settings........................................................................ 61
Resetting your applications............................................................62
Language settings.......................................................................... 62
Date and time................................................................................. 63
Enhancing the sound output..........................................................63
Multiple user accounts................................................................... 64

Typing text...................................................................................66
On-screen keyboards..................................................................... 66
Editing text...................................................................................... 67
Auto-fill............................................................................................67

Calling..........................................................................................68
Making calls.................................................................................... 68
Receiving calls.................................................................................69
Smart call handling......................................................................... 70
Forwarding calls.............................................................................. 70
Blocking a number.......................................................................... 71

Contacts....................................................................................... 72
Adding and editing contacts.......................................................... 72
Grouping contacts...........................................................................73
Transferring contacts.......................................................................73
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Backing up contacts........................................................................74

Messaging and chat.................................................................... 76
Reading and sending messages.................................................... 76
Messaging settings......................................................................... 77
Video chat....................................................................................... 78
Setting up email..............................................................................78

Music............................................................................................79
Transferring music to your device.................................................. 79
Listening to music...........................................................................79

Camera........................................................................................ 82
Getting to know your camera.........................................................82
Exposure, colour and light conditions............................................85
Setting the right focus.................................................................... 88
People, selfies and smiling faces................................................... 89
Moving objects............................................................................... 90
Using camera apps......................................................................... 92
Resolution and memory................................................................. 93
Diagnosing your camera................................................................ 94
Additional camera settings............................................................ 95

Photos and videos in Album....................................................... 97
Viewing photos and videos............................................................ 97
Album home screen menu.............................................................98
Sharing and managing photos and videos....................................99
Hiding photos and videos.............................................................100

Connectivity................................................................................101
Mirroring the screen of your device wirelessly on a TV................ 101
Connecting your device to USB accessories................................. 101
NFC (Near Field Communication).................................................. 101
Bluetooth wireless technology..................................................... 104

Smart apps and features that save you time........................... 106
Google Feed.................................................................................. 106
Using your device as a wallet....................................................... 106
Xperia Actions............................................................................... 106

Clock and Calendar....................................................................108
Calendar........................................................................................ 108
Clock.............................................................................................. 108

Accessibility.................................................................................111
Magnification.................................................................................. 111
Font size.......................................................................................... 111
Display size..................................................................................... 111
Colour correction............................................................................ 111
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TalkBack.......................................................................................... 111
Mono audio.................................................................................... 112
Switch Access................................................................................. 112

Support and legal.......................................................................113
Support application........................................................................113
Restarting, resetting and repairing............................................... 113
Warranty, SAR and usage guidelines............................................ 114
Legal information...........................................................................114

5

Getting started
About this User guide
This is the Xperia XZ2 Compact User guide for the Android™ 8.0 software version.
If you're not sure which software version your device is running, you can check it in
the Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android version might not be affected in an update. For
more information about software updates, see Updating your device on page 40.

•

To check the current software version of your device
Find and tap Settings > System > About phone.
The current software version is displayed under Build number.

•

To find the model number of your device
Find and tap Settings > System > About phone.
The device model number is displayed under Model.

Limitations to services and features
Some of the services and features described in this User guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.

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Overview

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1. Charging/Notification light

12. Sub cellular antenna area

2. Second microphone

13. Flash LED

3. Proximity/Light sensor

14. Laser AF sensor

4. Ear speaker/Second loudspeaker

15. Main camera

5. Front camera

16. Wi-Fi/Bluetooth® antenna area

6. Volume/Zoom key

17. RGBC IR sensor

7. Power key

18. Nano SIM/Memory card slot

8. Camera key

19. NFC™ detection area

9. Main loudspeaker

20. Fingerprint sensor

10. USB port/Charger/Audio adapter

21. Sub Wi-Fi antenna area

11. Main microphone

22. Main cellular antenna area

Assembly – Single SIM
Your device only supports nano SIM cards. Single SIM devices allow you to use one
SIM card and a memory card.
The SIM and memory cards go in different parts of the nano SIM and memory card
tray. Make sure you don’t confuse the two.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device on page 15.
To prevent data loss, make sure you turn off your device or unmount the memory card
before you drag out the holder to remove the nano SIM card or memory card from the
device.

To insert a nano SIM card and a memory card

Do not cut your SIM card, as this may damage your device.

1
2
3
4

Drag out the SIM card tray.
Place the SIM card securely in the SIM card tray, as shown in the illustration.
Place the memory card securely in the tray, in the correct orientation as
shown in the illustration.
Gently push the SIM card tray back into the slot until it fits into place.

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Assembly – Dual SIM
Your device only supports nano SIM cards. Dual SIM devices support the use of
either two nano SIM cards or a nano SIM card and a memory card.
Dual SIM devices are not available in all markets or from all operators.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device on page 15.
To prevent data loss, make sure you turn off your device or unmount the memory card
before you drag out the holder to remove the nano SIM card (or cards) or memory card from
the device.

To insert either two nano SIM cards or a nano SIM card and a memory card

Do not cut your SIM card, as this may damage your device.

1
2
3
4

Drag out the SIM card tray.
Place the main SIM card securely in position for SIM1, as shown in the
illustration.
Place either the second SIM card or the memory card securely in the tray, in
the correct orientation as shown in the illustration.
Gently push the SIM card tray back into the slot until it fits into place.

Screen protection
Before using your device, remove the protective films from the front and back to enable full
functionality.

Screen and phone covers may help you protect your device against damage. We
recommend you use only those covers intended for your Xperia device. The use of
third party screen or phone covers may prevent your device from working correctly
by covering sensors, lenses, speakers, or microphones and can invalidate the
warranty.

Starting your device for the first time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the first time. You can still use your device while it is
charging. For more information on charging, see Charging your device on
page 37.
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The first time you start your device, a setup guide helps you to configure basic
settings, personalise your device and sign in to your accounts, for example a
Google™ account.
To turn on your device
It is recommended to charge the battery for at least 30 minutes before you turn on your
device for the first time. It is important to use the USB Type-C™ cable provided when
charging your device, as other types of USB cables can damage your device.

1
2
3

Press and hold down the power key until the device vibrates.
Enter your SIM card PIN when requested, then tap .
Wait a moment for the device to start.
Your SIM card PIN is initially supplied by your network operator, but you can change it later
from the Settings menu. To correct a mistake made while entering your SIM card PIN, tap
.

To turn off the device
1
2

Press and hold down the power key until the Options menu opens.
In the Options menu, tap Power off.
It may take a while for the device to shut down.

Why do I need a Google account?
Your Xperia device from Sony runs on the Android platform developed by Google.
A range of Google applications and services is available on your device when you
purchase it, for example, Gmail™, Google Maps™, YouTube™ and the Play Store™.
To get the most out of these services, you need a Google account. For example, a
Google account enables you to do the following:
•
•
•
•
•
•

Download and install applications from Google Play™.
Synchronise your email, contacts and calendar using Gmail.
Chat with friends using the Duo™ application.
Synchronise your browsing history and bookmarks using the Google Chrome™
web browser.
Identify yourself as the authorised user after a software repair using Xperia
Companion.
Remotely find, lock or clear a lost or stolen device using the Find my device
services.
For more information about Android and Google, go to
http://support.google.com.
It is crucial to remember your Google account user name and password, since in some
situations, you may need it to identify yourself for security reasons. If you fail to give your
Google user name and password in such situations, your device is locked. Also, if you have
more than one Google account, make sure to enter the details for the relevant account.

To set up a Google account on your device
1
2

Find and tap Settings > Users & accounts > Add account > Google.
Follow the on-screen instructions to create a Google account, or sign in if
you already have an account.
You can also create a Google account using the setup guide when you first start your
device, or go online later and create an account at https://myaccount.google.com/.

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To remove a Google account
1
2
3
4

Find and tap Settings > Users & accounts.
Select the Google account that you want to remove.
Tap REMOVE ACCOUNT.
Tap REMOVE ACCOUNT again to confirm.
If you remove your Google account, any security features that are linked to your Google
account will no longer be available.

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Device security
Making sure your device is protected
Your device includes security options, strongly recommended in case of loss or
theft.
When using a security option to protect your device, it is crucial to remember the details
provided at set up.

Screen lock
Set a secure screen lock on your device using a PIN, password, pattern or
fingerprint to prevent others from using your device without permission. Once the
screen lock is set, it is not possible to unlock the screen or erase the content via a
Factory Data Reset without providing the screen lock information.
If you add your contact information on the screen lock, for example your email, this
information can be used to get your device back if you lose it.

Google account
Add a Google account so that you can use the Find my device service. In some
situations, you may also need to identify yourself for security reasons using your
Google account.

Find my device
Use the Find my device service to remotely locate, lock, unlock or erase the content
on a lost device. After you have signed in to your Google account, Find my device
is turned on by default.

SIM card lock
Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN
is required every time you restart your device.

IMEI number
Keep a copy of the IMEI number. If your device is stolen, some network providers
can use this number to stop the device from accessing the network in your country
or region.
Dual SIM devices have two IMEI numbers.

Backup
Back up the content on your device in case your device is damaged, lost or stolen.
See Backing up and restoring content on page 43.

Screen lock
When the screen is locked you have to unlock it with a swipe gesture or with your
personal pattern, PIN, password or fingerprint. Initially, the unprotected screen
swipe is set, but it is recommended to use a more secure screen lock to protect
your device.
The security level of each lock type is listed below in order of weakest to strongest:
•
•
•
•
•

Swipe: no protection, but you have quick access to the Home screen.
Pattern: draw a simple pattern with your finger to unlock your device.
PIN: enter a numeric PIN of at least four digits to unlock your device.
Password: enter an alpha-numeric password to unlock your device.
Fingerprint: place your registered finger on the sensor to unlock your device.
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Fingerprints need to be registered with Fingerprint Manager before use. To
configure the notifications on the lock screen, see Notifications on page 30.
To create or change a screen lock
It is very important that you remember your screen lock when using a pattern, PIN or
password. If you forget this information, it may not be possible to restore important data
such as contacts and messages. See troubleshooting tips for your device at
http://support.sonymobile.com.

1
2
3
4

Find and tap Settings > Lock screen & security > Screen lock.
If requested, confirm your current screen lock.
Choose an option and follow the on-screen instructions.
When a secure screen lock is used, you can set the power key to lock the
screen, set the screen lock activation time and create a lock screen message
by pressing .
If you use a Microsoft Exchange ActiveSync (EAS) account, the EAS security settings may
limit the lock screen type to only a PIN or password. Contact your network administrator to
check the implemented network security policies.

Unlocking your device automatically
The Smart Lock feature lets you set your device to unlock automatically in certain
situations, for example, when connected to a Bluetooth device or carrying it with
you.
The Smart Lock feature is available in most markets, countries or regions.
Go to http://www.support.google.com/ and search “smart lock” for more
information about the Smart Lock feature.
To enable Smart Lock
1
2
3
4
5
6
7

Set a pattern, PIN or password as a screen lock if you have not already done
so.
Find and tap Settings > Lock screen & security > Trust agents.
Tap the Smart Lock (Google) slider to enable the function if it is not already
on.
Tap .
Find and tap Smart Lock.
Enter your pattern, PIN or password. You need to enter these credentials to
change your Smart Lock settings.
Select a Smart Lock type.

Fingerprint Manager
Register your fingerprint to use it as an additional security method for unlocking
your device. You can also use your fingerprint to authenticating purchases and app
access. You can register up to 5 fingerprints on your device.
The pattern, PIN or password screen lock serves as a backup unlock method when
a fingerprint is used as a screen lock. Before registering your fingerprint, make sure
the sensor is clean and without any visible moisture.
To register a fingerprint for the first time
1
2
3

Find and tap Settings > Lock screen & security > Fingerprint Manager.
Tap NEXT. If prompted confirm your pattern, PIN or password, or select your
backup screen lock method and follow the on-screen instructions to set it
up.
Tap NEXT and follow the on-screen instructions to complete fingerprint
registration.

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To register additional fingerprints
1
2
3

Find and tap Settings > Lock screen & security > Fingerprint Manager.
Confirm your pattern, PIN or password.
Tap Add fingerprint, then follow the on-screen instructions.
To delete a registered fingerprint

1
2
3

Find and tap Settings > Lock screen & security > Fingerprint Manager.
Confirm your pattern, PIN or password.
Tap the registered fingerprint, then tap DELETE > DELETE.
To rename a registered fingerprint

1
2

Find and tap Settings > Lock screen & security > Fingerprint Manager.
Select a registered fingerprint in the list, then enter a name and tap OK.

SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN.
When a SIM card is locked, the subscription linked to the card is protected against
misuse, meaning that you have to enter a PIN every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your network operator.
To set up a SIM card lock
1
2
3
4

Find and tap Settings > Lock screen & security > SIM card lock.
Dual SIM users, select a SIM card.
Tap the slider beside Lock SIM card to enable.
Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter your PIN every time you restart your device.
To change the SIM card PIN

1
2
3
4
5
6

Find and tap Settings > Lock screen & security > SIM card lock.
Dual SIM users, select a SIM card.
Tap Change SIM PIN.
Enter the old SIM card PIN and tap OK.
Enter the new SIM card PIN and tap OK.
Re-type the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code

1
2
3

Enter the PUK code and tap .
Enter a new PIN code and tap .
Re-enter the new PIN code and tap

.

If you enter an incorrect PUK code too many times, you need to contact your network
operator to get a new SIM card.

Using multiple SIM cards
This function only applies for Dual SIM devices.

Dual SIM devices work with either one or two SIM cards inserted. You can get
incoming communication to both SIM cards and select which number to place
outgoing communication from. Before using multiple SIM cards, you need to
enable them and select a SIM card which will handle data traffic.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See Forwarding calls on page 70.

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To enable or disable the use of two SIM cards
1
2

Find and tap Settings > Network & Internet > Dual SIM.
Tap the SIM1 and SIM2 sliders to enable or disable the SIM cards.
To rename a SIM card

1
2
3

Find and tap Settings > Network & Internet > Dual SIM.
Select a SIM card and enter a new name for it.
Tap OK.
To select which SIM card handles data traffic

1
2

Find and tap Settings > Network & Internet > Dual SIM > Mobile data.
Select the SIM card you want to use for data traffic.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, LTE.

Finding the IMEI number(s) of your device
Your device has one or two unique identification numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
Dual SIM devices only: Your device has two IMEI numbers, one for each SIM card
slot.
To view your IMEI number(s) using the dialpad
1
2
3

Find and tap .
Tap .
Enter *#06# into the dialpad. The IMEI number(s) are displayed
automatically.
To view your IMEI number(s) on the label strip

1
2

Drag out the nano SIM and Memory card tray.
Drag the strip outwards using your fingernail. The strip displays the IMEI
number(s).

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Finding, locking or erasing a lost device
Google offers a location and security web service called Find my device. After you
have signed in to a Google account, Find my device is turned on by default. If you
lose your device, you can use Find my device to:
•
•
•
•

Find and show where your device is located on a map.
Lock your device and present a message on the lock screen.
Unlock your device and reset it by erasing its content.
Activate the ringer, even if the sound is turned off.
Your device must be turned on, have an internet connection and have the location
service activated. The Find my device service may not be available in all countries
or regions.
For additional information about Find my device, go to
https://www.support.google.com/ and search for “Find my device”.
If you erased the content on your device using Find my device, you must enter the
username and password for a Google account in order to use your device again. This can be
any Google account which you have set up on your device as an owner. If you can’t give this
information during the setup, you won’t be able to use your device at all after a reset.

•

To verify that your device can be found
Go to https://www.google.com/android/find and sign in using your Google
account.

Using location services
Location services allows applications such as Maps and the camera to determine
your location using Wi-Fi and GPS (Global Positioning System). If you're not within
clear sight to GPS satellites, your location can be determined using the Wi-Fi
function. And if you're not within range of a network, your device can determine
your location using your mobile network.
In order to use your device to find out where you are, you need to enable location
services.
You may incur data connection charges when you connect to the internet from your device.

•

To enable or disable location services
Find and tap Settings > Lock screen & security > Location. Tap the slider to
enable or disable location services.
You can also enable location services from Settings > Google > Location.

To enable or disable Google Location Sharing
1
2
3

Find and tap Settings > Lock screen & security > Location.
Tap Google Location Sharing > .
Select the time span you want to have the function turned on and choose an
option to select the contact you want to share your location with, then tap
Share. You can also choose the way to share your location by tapping More.
You can also keep track of your location history under Google Location History.

Improving GPS accuracy
The first time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don't cover the GPS antenna (the highlighted area in the
image). GPS signals can pass through clouds and plastic, but not through most
solid objects such as buildings and mountains. If your location isn't found after a
few minutes, move to another location.

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Learning the basics
Using the touchscreen
Tapping

•
•
•

Open or select an item.
Mark or unmark a checkbox or option.
Enter text using the on-screen keyboard.

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Touching and holding

•
•
•

Move an item.
Activate an item-specific menu.
Activate selection mode, for example, to select several items from a list.

Pinching in and out

•

Pinch in and out on web pages, photos and maps, and when you’re taking photos
or shooting videos.

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Swiping

•
•
•

Scroll up or down a list.
Scroll left or right, for example, between Home screen panes.
Swipe left or right to reveal more options.

Flicking

•

Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.

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Turning the screen on or off
When your device is on and left idle for a set period of time, the screen dims and
turns off to save battery power. You can change how long your screen stays active
before it turns off.
When your screen is turned off, your device can be locked or unlocked, depending
on your screen lock setting. See Screen lock on page 12.
To turn the screen on or off
•

Briefly press the power key.
The screen turns on automatically when you pick up your device, without needing to press
the power key.

To adjust the idle time before the screen turns off
1
2

Find and tap Settings > Display > Sleep.
Select an option.

Smart backlight control
The smart backlight control keeps the screen on as long as the device is held in
your hand. Once you put down the device, the screen turns off according to your
sleep setting.
To enable or disable the Smart backlight control function
1
2

Find and tap Settings > Display > Smart backlight control.
Tap the slider to enable or disable the function.

Night Light
Night Light dims the screen for easier viewing when it’s dark. You can schedule the
feature to turn on automatically, for example after sunset.
To enable or disable the Night Light function
1
2

Find and tap Settings > Display > Night Light.
Tap the slider to enable or disable the function.

Home screen
The Home screen is the starting point for using your device. It's similar to the
desktop on a computer screen. The number of Home screen panes is represented
by a series of dots at the lower part of the Home screen. The highlighted dot
shows the pane that is currently displayed.
If Google Assistant is enabled, the Home screen icon appears as

in the navigation bar.

Home screen overview

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•

1

Welcome to Xperia widget — Tap to open the widget and select a task such as copying content
from your old device or setting up Xperia services

2

Dots — Represents the number of Home screen panes

To go to the Home screen
Press .
To browse the Home screen

Home screen panes
You can add new panes to your Home screen (up to a maximum of twenty panes)
and delete panes. You can also set the pane that you want to use as the main
Home screen pane.

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To set a pane as the main Home screen pane
1
2

Touch and hold an empty area on your Home screen until the device
vibrates.
Flick left or right to browse to the pane that you want to set as your main
Home screen pane, then tap .
When Google Feed is enabled, the left-most pane is reserved for this service and the main
Home screen pane cannot be changed. For more information, see Google Feed on
page 106.

To add a pane to your Home screen
1
2

Touch and hold an empty area on your Home screen until the device
vibrates.
Flick the panes all the way to the right or left, then tap .
When Google Feed is enabled, the left-most pane is reserved for this service and additional
panes cannot be added to the left. For more information, see Google Feed on page 106.

To delete a pane from your Home screen
1
2

Touch and hold an empty area on your Home screen until the device
vibrates.
Flick left or right to browse to the pane that you want to delete, then tap
on the top right corner of the pane.

Home screen settings
You can use the Settings shortcut to adjust some basic Home screen settings. For
example, you can adjust the size of icons on your Home screen.
To disable or uninstall an application from the Home screen
Disabling a pre-installed app deletes all data, but the app can be enabled again from
Settings > Apps & notifications > App info. Only downloaded apps can be fully uninstalled.

1
2

Touch and hold the application you want to disable or uninstall. If it can be
disabled or uninstalled an appears.
Tap > Disable if the app came pre-installed on your device or tap > OK if
the app was downloaded and you would like to uninstall it.
To adjust the grid size of the screen

1
2
3

Touch and hold an empty area on your Home screen until the device
vibrates.
Tap Grid, then select size.
Tap APPLY.
To adjust the size of icons on your Home screen

1
2

Touch and hold an empty area on your Home screen until the device
vibrates, then tap .
Tap Icon size, then select an option.

Application screen
The Application screen, which you open from the Home screen, contains the
applications that come pre-installed on your device as well as applications that you
download.

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To view all applications on the Application screen
1
2

Tap .
Flick left or right on the Application screen.
You can also search for recently viewed apps by swiping left from the Application screen.

To enable or disable the recommended apps listings
.

1
2

Touch and hold an empty area on your Home screen, then tap
Tap the App recommendations slider.

•

To open an application from the Application screen
When the Application screen is open, flick left or right to find the application,
and then tap the application.
To search for an application from the Application screen

1
2

When the Application screen is open, tap Search applications.
Enter the name of the application that you want to search for.
You can also search for applications by swiping right from the Application screen.

To arrange applications on the Application screen
1
2

When the Application screen is open, tap
Tap Sort apps, then select an option.

.

To add an application shortcut to the Home screen
1
2

On the Application screen, touch and hold an application icon until the
device vibrates, then drag the icon to the top of the screen. The Home
screen opens.
Drag the icon to the desired location on the Home screen, then release it.
To move an application on the Application screen

1
2
3

When the Application screen is open, tap .
Make sure that Own order is selected under Sort apps.
Touch and hold the application until the device vibrates, then drag it to the
new location.

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Shortcuts for easy actions
You can access shortcuts directly from your app icons to uninstall downloaded
apps or reveal more quick options. For example, long press the Calendar icon to
create a new event or set a reminder. All apps have a shortcut to App info, where
you can adjust notification settings and permissions. You can go to App info by
tapping .
To use shortcuts for easy actions
1
2

Long press the desired app icon on your Home or Application screen.
Select from the options that appear. For example, tap to go to App info, or
tap to disable or uninstall the application.
If an

icon is not shown, tap

for more options.

To disable or uninstall an application from the Application screen
Whether an app can be uninstalled or disabled depends on the app, and if it was preinstalled on your device or downloaded. Downloaded apps can be uninstalled. Pre-installed
apps cannot be uninstalled, only disabled if the app supports this. If you disable a preinstalled app, you can enable it again under Settings > Apps & notifications > App info.

1
2

Touch and hold the application you want to disable or uninstall. If it can be
disabled or uninstalled an appears.
Tap > Disable > OK if the app came pre-installed on your device or tap
Uninstall > OK if the app was downloaded and you would like to uninstall it.
If an

icon is not shown, tap

for more options.

Navigating applications
You can navigate between applications using the navigation keys and the recently
used applications window, which lets you switch easily between all recently used
applications. The navigation keys are the Back key, the Home key, and the Recent
apps key. You can also pop open two applications on the screen at once using the
split screen mode, if the application supports multi-window function. Some
applications get closed when you press the Home key to exit while others are
paused or continue to run in the background. If an application is paused or
running in the background, you can continue where you left off the next time you
open the application.

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Navigating applications overview

1

Clear all – Close all the recently used applications

2

Recently used applications window – Open a recently used application

3

Recent apps key – Open the recently used applications window and the favourites bar

4

Home key – Exit an application and go back to the Home screen

5

Back key – Go back to the previous screen within an application or close the application

•

To open the recently used applications window
Press .

•

To quickly switch between recently used applications
Quickly press twice.

•

To close all the recently used applications
Press and then tap CLEAR ALL.

•

To open a menu in an application
While using an application, tap or

.

A menu is not available in all applications.

Split screen mode
Split screen mode enables you to view two applications at once, for example, if
you want to view your email inbox and a web browser at the same time.

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1

Application 1

2

Split screen border – Drag to resize windows

3

Application 2

4 Split screen key – Select a recently used application
5

Home key – Go back to the Home screen

6 Back key – Go back to the previous screen within an application or close the application

Not all applications support split screen mode.

To use split screen mode
1
2
3
4
5

Make sure that the two applications that you want to use in split screen
mode are open and running in the background.
Open the application that you would like to use in split screen mode, then
long press . The application will be assigned to the first part of the split
screen.
Select the second desired application from the thumbnail list.
If you want to resize the split screen windows, drag the split screen border in
the centre.
To exit split screen mode, long press while the split screen windows are
displayed.

One-handed mode
Enable one-handed mode to reduce display size so you can type with one hand
more easily. You can adjust the display size as desired.
To enable or disable One-handed mode
1
2
3
4

Find and tap Settings > Display > One-handed mode.
Tap the slider under One-handed mode to enable or disable the function.
To shrink the screen, swipe across the navigation bar.
To exit One-handed mode, swipe across the screen or tap an empty area on
the screen.

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To adjust the position of the screen
1
2
3

To move the screen to the left side or to the right side, tap or
accordingly.
To move the screen upwards or downwards, drag the horizontal stripes at
the edge of the resized screen.
To resize the screen, drag at the edge of the resized screen.

Widgets
Widgets are small applications that you can use directly on your Home screen.
They also function as shortcuts. For example, the Weather widget allows you to
see basic weather information directly on your Home screen. When you tap the
widget, the full Weather application opens. You can download additional widgets
from Google Play.
To add a widget to the Home screen
1
2

Touch and hold any empty area on your Home screen until the device
vibrates, then tap Widgets.
Find and tap the widget that you want to add.
To resize a widget

1
2

Touch and hold a widget until the device vibrates, then release it. If the
widget can be resized, tap Resize.
To confirm the new size of the widget, tap anywhere on the Home screen.

•

To move a widget
Touch and hold the widget until the device vibrates, then drag it to the new
location.

•

To remove a widget
Touch and hold the widget until the device vibrates, then drag it to Remove
from home screen.

Shortcuts and folders
Use shortcuts and folders to manage your applications and keep your Home
screen tidy.

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Shortcuts and folders overview

1

Access an application using a shortcut

2

Access a folder containing applications

To add an application shortcut to your Home screen
1
2
3

Touch and hold an empty area on your Home screen until the device
vibrates.
In the customisation menu, tap Widgets > Shortcuts.
Scroll through the list and select an application. The selected application
gets added to the Home screen.

•

To move an item on the Home screen
Touch and hold the item until the device vibrates, then drag the item to the
new location.

•

To remove an item from the Home screen
Touch and hold the item until the device vibrates, then drag the item to
Remove from home screen on the top of the screen.

•

To create a folder on the Home screen
Touch and hold an application icon or a shortcut until the device vibrates,
then drag and drop it on top of another application icon or shortcut.

•

To add items to a folder on the Home screen
Touch and hold an item until the device vibrates, then drag the item to the
folder.
To rename a folder on the Home screen

1
2
3

Tap the folder to open it.
Tap the folder's title bar to show the Folder name field.
Enter the new folder name and tap DONE.
You can also use a shortcut for easy action. Long press the folder name and tap Rename.

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Background and themes
Your device comes with a default background, but you can adapt the Home screen
and Lock screen to your own style using wallpapers and themes featuring different
colours and patterns.
A wallpaper may be used without changing any of the other elements of your
Home screen and Lock screen. Live wallpapers add visual effects to your
interactions with the touch screen, letting the display change dynamically.
Themes can include a wallpaper, a screensaver, title bars, and a sound scheme
that all fit together to create a unique look and feel for your device.
To change your wallpaper
1
2
3

Touch and hold any empty area on your Home screen until the device
vibrates.
Tap Wallpapers.
To set the same wallpaper for the Lock and Home screens, select the
wallpaper and tap APPLY. To set different wallpapers, first tap the Lock or
Home screen preview. Choose a wallpaper for that screen and tap SELECT >
APPLY.
You can also use a photo as your wallpaper. Instead of selecting a wallpaper from the
options shown, tap Photos. Choose a photo and tap SELECT > APPLY.

To set a theme
1

Touch and hold an empty area on your Home screen until the device
vibrates.
2 Tap Themes.
3 Choose an option:
• To use an existing theme, select the theme, then tap APPLY THEME.
• To download a new theme, tap GET MORE THEMES.
When you change a theme, the background also changes in some applications.

Taking a screenshot
You can capture still images of any screen on your device as a screenshot.
Screenshots you take are automatically saved in the Album application.
To take a screenshot
1
2

Long press the power key until a prompt window appears.
Tap .
You can also take a screenshot by pressing and holding the power key and volume down
key at the same time.

To view your screenshot
1
2

Double-tap the status bar to display the Notification panel.
Tap the screenshot.

Notifications
Notifications inform you of events such as new messages and calendar
notifications as well as activities in progress such as file downloads. Notifications
appear in the following places:
•
•
•
•

The status bar
The notification panel
The lock screen
The app icon

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To open or close the Notification panel

1
2

To open the Notification panel, drag the status bar downwards, or simply
double-tap it.
To close the Notification panel, drag or flick the panel upwards.
After opening the Notification panel, you can access the Quick settings panel by dragging
the status bar down again.

•

To take action on a notification in the Notification panel
Tap the notification.
You can directly reply to chat or email messages in the Notification panel.

•

To dismiss a notification from the Notification panel
Swipe the notification left or right.
Not all notifications can be dismissed.
To snooze a notification, drag the notification slowly to the side and tap
can be snoozed for 15, 30 minutes or 1 or 2 hours.

•

. Notifications

To expand a notification on the Notification panel
Tap to expand and view more information about the notification without
opening the app.
Not all notifications are expandable.

•

To clear all notifications from the Notification panel
Tap CLEAR ALL.
If there is a long list of notifications, scroll down to find the CLEAR ALL button.

•

To take action on a notification from the lock screen
Double-tap the notification.
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•

To dismiss a notification from the lock screen
Swipe the notification left or right.

•

To expand a notification on the lock screen
Drag the notification downwards.
Not all notifications are expandable.

Notification display options on the lock screen
Don't show
notifications at all

You won't get any notifications on the lock screen.

Show all
notification
content

Get all notifications on the lock screen. When you have this setting turned on,
keep in mind that all content (including the content of incoming emails and chat
messages) will be visible on your lock screen unless you designate the relevant
apps as Hide sensitive content in the Apps & notifications settings menu.

Hide sensitive
notification
content

You must have a PIN, password, or pattern set up as your screen lock in order
for this setting to be available. Contents hidden is displayed on the lock screen
when sensitive notifications arrive. For example, you'll get a notification for an
incoming email or chat, but the content won't be visible on your lock screen.

To select the notifications to display on the lock screen
1
2
3

Find and tap Settings > Apps & notifications > Configure notifications.
Tap On the lock screen.
Select an option.
You can keep notifications on the lock screen until you swipe to dismiss them. To enable
this feature, tap the Keep notifications on lock screen slider under Configure notifications.

Setting the notification level for an app
Allow notification dot

Show notification dots.

Allow sound

Allow all notifications from the selected app.

On the lock screen

Show or hide all notification content on the lock screen.

Interrupts in Priority only Receive notifications from this app even when Do not disturb is set to
Priority only.

You can set notification channels to categorise notification levels. Long press a notification
to change the notification categories.

To set the notification level for an app
1
2
3

Find and tap Settings > Apps & notifications > App info.
Select the desired app, then tap App notifications.
Tap the sliders to adjust notification settings as desired.

Notification light
The notification light informs you about battery status and some other events. For
example, a flashing white light means there is a new message or a missed call. The
notification light is enabled by default but can be disabled manually.

When the notification light is disabled, it only lights up when there is a battery status
warning, for example, when the battery level goes below 15 percent.

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To enable or disable the notification light
1
2

Find and tap Settings > Apps & notifications > Configure notifications.
Tap the slider beside Blink light to enable or disable the function.

Icons in the status bar
Status icons
No SIM card
Signal strength
No signal
Roaming
Sending and downloading LTE data
Sending and downloading GPRS data
Sending and downloading EDGE data
Sending and downloading 3G data
Sending and downloading HSPA+ data
Mobile data is disabled
A Wi-Fi connection is enabled and data is being transmitted
A Wi-Fi connection is enabled but there is no internet connection.
This icon also appears when you are trying to connect to a secured Wi-Fi or
captive portal network. After a successful login, the cross mark disappears.
If Google is blocked in your area, the cross mark may appear even when
the device is connected to a Wi-Fi network and there is a working internet
connection.
Battery status
The battery is charging
Airplane mode is activated
The Bluetooth function is activated
The microphone is muted
The speakerphone is on
Do not disturb mode is activated
Vibrate mode
An alarm is set
GPS is activated
Synchronisation is ongoing
Problem with sign-in or synchronisation
Depending on your service provider, network or region, the functions or services
represented by some icons in this list may not be available.

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To manage status bar icons
1
2

Find and tap Settings > Display > System icons.
Mark the checkboxes for the system icons that you want to appear in the
status bar.

Notification icons
New text message or multimedia message
Ongoing call
Missed call
Call on hold
Single SIM device: Call forwarding is turned on
Dual SIM device: Call forwarding is turned on
New voicemail message
New email message
Downloading data
Uploading data
Mobile data is disabled
Perform a basic setup of your device
Xperia Assist tip
System updates are available
Downloading system updates
Install the downloaded system updates
STAMINA mode is activated
Ultra STAMINA mode is activated
Battery Care is activated
Glove mode is activated
Screenshot captured
A song is playing
The device is connected to a computer via a USB cable
Internal storage is 75% full — tap to transfer data to a memory card
Warning
More undisplayed notifications
Not all icons that may appear on your device are listed here. This list is for reference
purposes only, and changes may be made without notice.

To block an application from sending notifications
1
2
3

Find and tap Settings > Apps & notifications > Configure notifications >
Notifications.
Select an application.
Tap the slider beside On to block application notifications.

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Applications overview
Use the 3D Creator app to scan people and objects with your phone’s
camera.
Use the Album app to manage, view and edit your photos and videos.
Use the Amazon Kindle app to explore, shop and read books on your
device.
Use the Amazon Shopping app to browse, search and buy thousands of
products right from your device.
Use the AVG Protection PRO app to protect your device against viruses,
malware, spyware, phishing attempts and online exploitation.
Use the Calculator app to perform basic calculations.
Use the Calendar app to keep track of events and manage your
appointments.
Use the Camera to take photos and record video clips.
Use the Chrome web browser to navigate and view web pages, text and
images, and manage bookmarks.
Use the Clock app to set various alarms and timers.
Use the Contacts app to manage phone numbers, email addresses and
other contact information.
Use the Files app to access your downloaded applications, documents and
pictures.
Use the Google Docs app to create, edit and collaborate with others on
documents.
Use Google Drive app to save your documents and files for easy access
from any device, share them with your friends, and collaborate with
colleagues.
Use Google Sheets to create, edit and collaborate with others on
spreadsheets.
Use Google Slides to create, edit and collaborate with others on
presentations.
Use the Facebook™ app for social networking with friends, family members
and colleagues around the world.
Use the Email app to send and receive emails through both personal and
work accounts.
Use the Gmail app to read, write and organise email messages.
Search for information on your device and on the web.
Enjoy music, movies, apps and games on your device, and get exclusive
access to unique content available only with Xperia™ devices.
View your current location, find other locations and plan routes using
Google Maps.
Use the Messages app to send and receive text and multimedia messages.
The Xperia™ Movie Creator automatically creates short video collages
using your existing photo and video collection.
Use the Music app to organise and play music and audio books.
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View news stories from News Suite.
Make phone calls by dialling the number manually or by using the smart
dial function.
Organise, search or browse through all your photos and videos.
Use the Google Play Movies & TV application to watch movies and TV
shows purchased or rented on Google Play.
Discover and play thousands of songs with the Google Play Music app.
Use the Play Store application to find app to buy or download free.
Stay connected with your gaming friends and the games you love to play,
shop the PlayStation®Store, and more.
Optimise settings to suit your own requirements.
Use the Sketch app to create and explore images, then share them with
your friends.
Use the Support app to access user support on your device. For example,
you can access the User guide and troubleshooting information, plus tips
and tricks.
Use the Video app to play videos on your device and share content with
your friends.
Use the Weather app to view weather forecasts.
Use YouTube to watch videos from users around the world, and share your
own.
Some apps may not be included on your device or may not be supported by all networks or
service providers in all areas.

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Battery and maintenance
Charging your device
Always use an original Sony charger and USB Type-C cable intended for your
specific Xperia model. Other chargers and cables may increase charging time, not
charge at all, or may even damage your device. Make sure all USB ports and
connectors are completely dry before inserting the USB Type-C cable. If water is
detected, a warning notification appears in the Notification panel.
If the battery is depleted, it may take up to 30 minutes for your device to respond
to the charging. During this time, the screen may remain completely dark, not
showing the charging icon. It can take up to 4 hours for a completely drained
battery to be fully charged.
Your device has an embedded, rechargeable battery that can only be replaced by an
authorised Sony repair centre. Never try to open or take apart the device yourself. Doing so
can cause damage and void your warranty.
A wall socket charger will charge your device faster than charging via your computer. You
can still use your device while charging.

To charge your device with a USB cable

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1
2
3

Connect one end of the USB Type-C cable to the charger (or to the USB port
of a computer).
Connect the other end of the cable to the USB Type-C port on your device.
The notification light illuminates when charging begins.
When the device is fully charged, disconnect the cable from your device by
pulling it straight outwards. Make sure not to bend the connector.
It is important to use a USB Type-C cable (provided), as other types of USB cables can
damage your device.
If the battery is completely depleted, it may take a few minutes before the notification light
illuminates and the charging icon appears.

Battery notification light status
Green

Battery is charging, charge level is greater than 90%

Orange

Battery is charging, charge level is 15–90%

Red

Battery is charging, charge level is less than 15%

Battery and power management
Your device has an embedded battery. To get the most use from it, keep track of
the power consumed by different apps and features. You can also use Battery Care
to increase the battery’s lifetime. Background power saving features are activated
by default to help you further reduce battery consumption, and additional power
saving modes are available to help you reduce battery consumption when
necessary.
Power saving features lower the priority of certain non-essential device functions.
If you do not want an application to be affected, you can make it exempt in the
Power-saving exceptions menu. Phone calls and SMS are not affected.
System updates may change the power saving features available on your device.

To review your battery consumption
1
2

Find and tap Settings > Battery to view the estimated remaining battery
percentage and battery time.
Tap Advanced for more details about battery usage.
To view battery consumption for applications

1
2

Find and tap Settings > Apps & notifications > App info.
Select an application and review its battery consumption under Battery.

General usage tips to improve battery performance
•
•
•
•
•
•
•

The following tips can help you improve battery performance:
Lower the screen brightness level, see Screen settings on page 59.
Turn off Bluetooth, Wi-Fi and location services when you don't need these
features.
Turn off your device or use Airplane mode if you are in an area with no or low
network coverage. Otherwise, your device repeatedly scans for available networks,
and this consumes power.
Use a Wi-Fi network instead of roaming when abroad. Roaming is scanning for
your home network and puts additional demands on your battery as your device
must transmit with a higher output power, see Wi-Fi on page 49.
Change the synchronisation settings for your email, calendar and contacts, see
Synchronising with online accounts on page 55.
Check the applications that have a high battery consumption and consider the
battery saving tips provided on your device for these applications.
Change the notification level for an application, see Notifications on page 30.

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•
•
•
•

Turn off the location-sharing permission for an application, see Application
settings on page 61.
Uninstall applications that you are not using, see Application screen on page 23.
Use a Sony original handsfree device to listen to music. Handsfree devices
consume less battery than your device's loudspeakers.
Restart your device every now and then.
To make specific applications exempt from optimisation
You can make applications exempt from being optimised.

1
2
3
4

Find and tap Settings > Battery.
Tap and select Power-saving exceptions. You will see a list of
applications that are not optimised.
To add or remove applications from this exemption list, tap APPS and select
or de-select an application from the list to edit its exception settings.
The list of applications that are exempt will get updated according to your
settings.
You can also configure Power-saving exceptions from Settings > Apps & notifications >
Advanced > Special app access > Power-saving feature.

STAMINA mode
Depending on the STAMINA level, different features will be restricted or disabled in
order to reduce battery consumption. These include rendering performance,
animation and screen brightness, image enhancement, background app data
syncing, vibration except for incoming calls, streaming and GPS while the screen is
off. appears in the status bar.
To activate or deactivate STAMINA mode
1
2

Find and tap Settings > Battery.
Tap STAMINA mode and tap the slider to activate or deactivate the function.
When STAMINA mode is activated you can select additional options, for
example, adjust the Auto-start percentage.
You can exempt applications from being restricted by STAMINA mode in the Power-saving
exceptions menu.

Ultra STAMINA mode
Your battery time is extensively prolonged, but available apps are limited and
mobile data and Wi-Fi are disabled. Calling and SMS are still available. Your Home
screen is changed and appears in the status bar.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to activate or deactivate Ultra STAMINA mode.

To activate Ultra STAMINA mode
1
2
3

Find and tap Settings > Battery.
Tap Ultra STAMINA mode and then tap Activate.
Tap OK to activate.
You cannot exempt applications from being optimised by Ultra STAMINA mode.

To deactivate Ultra STAMINA mode
1
2
3

Drag down the status bar to access the Notification panel.
Tap the notification Ultra STAMINA mode active.
Tap OK.
Deactivating Ultra STAMINA mode will restart your device.

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Battery Care
Use Battery Care to increase the lifespan of your battery. This feature detects your
charging patterns and estimates the start and end time of your regular charging
period. The charging rate is controlled so that your battery reaches 100% just
before you disconnect the charger.
Battery Care will not control the charging rate until it detects a regular charging cycle of at
least 4 hours over a period of several days.

To enable or disable Battery Care
1
2

Find and tap Settings > Battery > Battery Care.
Tap the slider to enable or disable Battery Care.
Learned patterns of the regular charging cycle are saved by Battery Care. Even if the
function has been disabled, it adopts to the learned patterns after enabling the function
again.

Updating your device
You should update the software on your device to get the latest functionality,
enhancements and bug fixes in order to ensure optimal performance. When a
software update is available, appears in the status bar. You can also check for
new updates manually, or schedule an update.
The easiest way to install a software update is to do it wirelessly from your device.
However, some updates are not available for wireless download. You then need to
use the Xperia Companion software on a PC or Mac computer to update your
device.
•
•
•

Before updating your device, consider the following:
Ensure you have sufficient storage capacity before attempting to update.
If you are using a device with multiple users, you must log in as the owner, that is,
the primary user, to update the device.
System and application updates can present the features on your device in another
way than described in this User guide. The Android version might not be affected
after an update.
For more information about software updates, go to http://
support.sonymobile.com/software/.
To check for new software

1
2

If you are using a device with multiple users, make sure you are logged in as
the owner.
Find and tap Settings > System > Software update.
If your Xperia device has less than 500 MB of free internal memory available, you are not
notified about new software. Instead you receive a warning in the Notification panel:
“Storage space running out. Some system functions may not work.” If you receive this
notification, free up internal memory to get notifications about new available software.

Updating your device wirelessly
Use the Software update application to update your device software wirelessly. The
updates you can download over a mobile network depend on your operator. It is
recommended to use a Wi-Fi network instead of a mobile network to download
new software so that you can avoid data traffic costs.
To install a system update
1
2
3
4

If you are sharing a device with multiple users, make sure you are logged in
as the owner.
Find and tap Settings > System > Software update.
If a system update is available, tap UPDATE.
Restore the device when prompted.
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To set up automatic download of system updates
1
2
3

Find and tap Settings > System > Software update.
Tap , then tap Settings > Auto update system.
Select the preferred option.
To enable or disable automatic updates for applications

1
2
3

Find and tap Settings > System > Software update.
Tap , then tap Settings > Auto-update apps.
Select the preferred option.

Updating your device using Xperia™ Companion
To update your device using a computer
1
2
3
4

Using a USB cable, connect your device to the computer.
Make sure that the screen of your device is unlocked, and that the USB
connection mode on the device is set to Transfer files.
Computer: If a new software update is detected, a popup window appears.
Follow the on-screen instructions to run the relevant software updates.
Open Xperia Companion, if it is not automatically launched.
If you don’t have the Xperia Companion software installed on the relevant computer,
connect your device to the computer and follow the on-screen installation instructions.
Make sure that you are using the USB cable that came with your device and that it is
properly connected to the device and computer.

Maintenance using a computer
Xperia Companion
Xperia Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia
Companion, you can:
•
•
•
•
•

Update or repair your device’s software.
Transfer your content from an old device using Xperia Transfer.
Back up and restore content on your computer.
Sync multimedia content – photos, videos, music and playlists – between your
device and computer.
Browse files on your device.
To use Xperia Companion, you need an internet-connected computer running one
of the following operating systems:

•
•

Microsoft® Windows® 7 or later
Mac OS® X 10.11 or later
Learn more and download Xperia Companion for Windows or Mac at
http://support.sonymobile.com/global-en/xperia-companion/.

Managing files using a computer
Use a USB Type-C cable connection between a Windows computer and your device
to transfer and manage your files.
Once the two devices are connected, you can choose if you want to charge your
device, transfer files, or use it for MIDI input. Your computer will detect your device
when you select the Transfer files connection mode. The default connection mode
is set to Charge this device.
With Xperia Companion you can access the file system of your device. If you do not
have Xperia Companion installed, you are requested to install it when you connect
your device to the computer.
Always use a USB cable intended for your specific Xperia model and make sure it is
completely dry.

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USB connection mode
You can use the Transfer files connection mode for managing files and updating
device software. This USB mode is used with Microsoft® Windows® computers.
Charging is enabled by default.
Using the Use device as MIDI mode, your device can function as a MIDI input for
musical instrument apps.
To change USB connection mode
1
2
3

Attach a USB Type-C connector to your device.
Drag down the Status bar, then tap Android System > USB charging this
device.
Select an option.

Storage and memory
•
•
•

Your device has several different storage and memory options:
The internal storage stores downloaded or transferred content along with personal
settings and data.
You can use a removable memory card to get more storage space. Media files can
be moved to this type of memory to free up internal storage.
The dynamic memory (RAM) cannot be used for storage. RAM is used to handle
running applications and the operating system.
You can purchase a memory card separately.

Improving memory performance
Your device memory tends to fill up as a result of normal usage. If the device starts
to slow down, or applications suddenly shut down, you should consider the
following:
•
•
•
•
•

Always try to keep at least 500 MB of free internal storage available.
Close running applications that you are not using.
Clear the cache memory for all applications.
Uninstall downloaded applications that you don't use.
Transfer photos, videos and music from the internal memory to the memory card.

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•

If your device can't read content on the memory card, you may need to format the
card. Note that when you format the card, all content is erased.
If you are sharing a device with multiple users, you must log in as the owner, that is, the
primary user, to be able to perform certain actions, such as transferring data to the memory
card and formatting the memory card.

•

To view the memory status
Find and tap Settings > Storage.
To clear the cache memory for all applications

1
2
3

Find and tap Settings > Storage.
Tap Other apps, then tap the desired application.
Tap CLEAR CACHE.
When you clear the cache memory, you don't lose any important information or settings.

To transfer media files to the memory card
1
2
3
4

Make sure you have a memory card inserted into your device.
Find and tap Settings > Storage > Transfer data to SD card.
Mark the files that you want to transfer to the memory card.
Tap Transfer.
To stop applications and services from running

1
2

Find and tap Settings > Apps & notifications > App info.
Select an application or service, then tap FORCE STOP > OK.
To format the memory card

1
2

Find and tap Settings > Storage.
Tap SD card > , then tap Storage settings > Format > Erase & format.
All content on the memory card gets erased when you format it. Make sure you first make
backups of all data that you want to save. To back up your content, you can copy it to a
computer. For more information, see Managing files using a computer on page 41.

Smart cleaner
Using Smart cleaner you can improve device performance by automatically
optimising storage and memory depending on frequency of app use.
To enable or disable Smart cleaner
1
2

Find and tap Settings > Assist.
Tap Smart cleaner, then tap the slider to enable or disable the function.
You can also modify, copy or delete files manually if you find and tap the Files application.

Backing up and restoring content
Generally, you should not save photos, videos and other personal content solely
on the internal memory of your device. If your device is damaged, lost or stolen,
the data stored on its internal memory may be impossible to recover. It is
recommended to use the Xperia Companion software to make backups which save
your data safely to an external device. This method is especially recommended if
you are updating your device software to a newer Android version.
The Xperia Backup & restore application is recommended for backing up data
before you do a factory data reset. With this application you can back up data to
an online account, an SD card or to an external USB storage device that you have
connected to your device using a USB host adapter.
With the Google Backup & restore application, you can back up data to a Google
server.
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Backing up data to a computer
Use the Xperia Companion software to back up data from your device to a PC or an
Apple Mac® computer. You can back up the following types of data:
•
•
•
•
•
•

Call logs
Text messages
Calendar
Settings
Media files such as music and videos
Photos and images
To back up your data using a computer

1
2
3
4

Unlock the screen of your device and connect it to the computer using a USB
Type-C cable.
Open the Xperia Companion software on your computer if it is not
automatically launched. After a few moments, the computer detects your
device. Make sure to select Transfer files mode on your device.
Click Backup on the Xperia Companion main screen.
Follow the on-screen instructions to back up data from your device.
If you do not have Xperia Companion installed, you are requested to install it when you
connect your device to the computer.

To restore your data using a computer
1
2
3
4

Unlock the screen of your device and connect it to the computer using a USB
Type-C cable.
Open the Xperia Companion software on your computer if it is not
automatically launched. After a few moments, the computer detects your
device. Make sure to select Transfer files mode on your device.
Click Restore on the Xperia Companion main screen.
Select a backup file from the backup records, then click Next and follow the
on-screen instructions to restore data to your device.
If you do not have Xperia Companion installed, you are requested to install it when you
connect your device to the computer.

Backing up data with the Xperia Backup & restore application
Using the Xperia Backup & restore application, you can make an online or a local
data backup. You can do so manually or turn on the automatic backup function to
save data periodically.
The Xperia Backup & restore application is recommended for backing up data
before you do a factory data reset. With this application you can back up the
following types of data to an online account, an SD card or to an external USB
storage device that you have connected to your device using a USB host adapter:
•
•
•
•
•
•
•
•
•

Contacts
Conversations
Call log
Calendar
Email accounts
Wi-Fi accounts
Device settings
Applications
Xperia Home layout

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To set up the automatic backup function
1

2
3
4
5
6
7

If you are backing up content to a USB storage device, make sure the storage
device is connected to your device using a USB host adapter. If you are
backing up to an SD card, make sure that the SD card is mounted properly
into your device. If you are backing up content to an online account, make
sure you have signed in to your Google account.
Find and tap Settings > System.
Under Xperia™ Backup & Restore, tap Automatic backup.
To enable the automatic backup function, tap the slider.
Select where to save backup files.
If desired, select a backup frequency, when to back up and the specific data
to back up. Otherwise the backup is completed according to the default
settings.
To save your settings, tap .
To back up content manually

1

2
3
4
5
6

If you are backing up content to a USB storage device, make sure the storage
device is connected to your device using a USB host adapter. If you are
backing up to an SD card, make sure the SD card is properly inserted into
your device. If you are backing up content to an online account, make sure
you have signed in to your Google account.
Find and tap Settings > System > Xperia™ Backup & Restore.
Tap More.
Tap Manual backup, then select a backup destination and the data that you
want to back up.
Tap BACK UP.
After the data is backed up, tap FINISH.
To edit or delete a backup file

1
2
3
4
5
6

Find and tap Settings > System > Xperia™ Backup & Restore.
Tap More.
Tap Edit backup file, then select a backup source and the data types that
you want to edit.
To delete the selected data, tap Delete data.
Tap OK to confirm.
After the data is deleted, tap FINISH.
To restore backed up content

1

2
3
4
5

If you are restoring content from a USB storage device, make sure that the
storage device is connected to your device using the USB Host adapter. If
you are restoring content from an SD card, make sure that the SD card is
properly inserted into your device. If you are restoring content from Xperia
Backup & Restore service, make sure you have signed in to your Google
account.
Find and tap Settings > System > Xperia™ Backup & Restore,
Tap Restore data, then select a restore source and the data that you want to
restore.
Tap Restore data.
After the content is restored, tap FINISH.
Remember that any changes that you make to your data and settings after you create a
backup - such as any new apps you install - get deleted during any subsequent restore
procedure.

Backing up data with the Google Backup & restore application
Using the Google Backup & restore application, you can back up data to a Google
server. You can also turn on the automatic restore function to restore application
data and settings when you reinstall an application.
With this application you can back up the following types of data:

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•
•
•
•

Applications
Bookmarks
Wi-Fi networks
Other settings
To back up data to a Google account

1
2

Find and tap Settings > System > Backup.
Under Back up to Google Drive, tap Account and choose an account to
back up your files to.
To enable or disable automatic restore when you reinstall an application

1
2

Find and tap Settings > System > Backup.
Tap the Back up to Google Drive slider to enable or disable the automatic
restore .

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Downloading applications
Downloading applications from Google Play
Google Play is the official online Google store for downloading applications,
games, music, movies and books. It includes both free and paid applications.
Before you start downloading from Google Play, make sure that you have a
working internet connection, preferably over Wi-Fi to limit data traffic charges. For
more information, see Updating your device on page 40.
To use Google Play, you need to have a Google account. Google Play may not be available
in all countries or regions.

To download an application from Google Play
1
2
3

Find and tap .
Find an item you wish to download by browsing categories, or by using the
search function.
Tap the item to view its details. Follow the on-screen instructions to
complete the installation.
Some applications may need to access data, settings and various functions on your device
in order to work properly. Only install and give permissions to applications that you trust.
You can view the permissions granted to a downloaded application by tapping the
application under Settings > Apps & notifications > App info.

Downloading applications from other sources
When your device is set to allow downloads from sources other than Google Play,
you can download applications directly from other websites by following the
relevant download instructions.
Installing applications of unknown or unreliable origin can damage your device. Download
applications only from reliable sources. Contact the application provider if you have any
questions or concerns.
If you are using a device with multiple users, only the owner, that is, the primary user, can
allow downloads from sources other than Google Play. Changes made by the owner affect
all other users.

To enable or disable the downloading of applications from other sources
1
2
3

Find and tap Settings > Apps & notifications.
Tap Advanced > Special app access > Install unknown apps
Tap the application you want to allow the installing of application from other
sources, then tap the Allow from this source slider to enable or disable.

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Internet and networks
Browsing the web
The Google Chrome web browser for Android devices comes pre-installed in most
markets. Go to http://support.google.com/chrome to get more detailed
information about how to use this web browser.
To browse the web
1
2
3

Find and tap .
If you are using Google Chrome for the first time, select to either sign in to a
Google account or browse with Google Chrome anonymously.
Enter a search term or web address in the search and address field, then tap
on the keyboard.

Internet and MMS settings

•
•
•
•

•

To access the internet, or send multimedia messages without Wi-Fi, you need a
mobile data connection with correct internet and Multimedia Messaging Service
(MMS) settings. Here are some tips:
For most mobile networks and operators, these settings come pre-installed on
your device so you can start using the internet and sending multimedia messages
right away.
You can manually check for updates to the internet and MMS settings. If you
change or delete an internet or MMS setting by mistake, download the internet
and MMS settings again.
Refer to troubleshooting tips for your device at http://support.sonymobile.com for
network coverage, mobile data, and MMS issues.
If STAMINA mode is activated to save power, all mobile data traffic gets paused
when the screen is off. If this causes connection problems, try excluding some
applications and services from being paused, or deactivate STAMINA mode
temporarily.
If you are sharing a device with multiple users, only the owner, that is, the primary
user, can download internet and messaging settings from the Settings menu, but
the downloaded settings are applicable to all users.
To download internet and MMS settings

1
2

Find and tap Settings > Network & Internet > Internet settings.
Tap ACCEPT. Once the settings have been downloaded successfully,
appears in the status bar and mobile data traffic is turned on automatically.
If the settings cannot be downloaded to your device, check the signal strength of your
mobile or Wi-Fi network connections. Move to an open location free from obstructions or
get close to a window and then try again.

To add internet and MMS settings
1
2
3
4
5
6
7

Find and tap Settings > Network & Internet > Mobile network.
Dual SIM users, select a SIM card.
Tap Access point names > .
Tap Name and enter a name of your choice, then tap OK.
Tap APN and enter the access point name, then tap OK.
Enter all other required information. If you don’t know what information is
required, contact your network operator for more details.
When you're done, tap , then tap Save.

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To view downloaded internet and MMS settings
1
2
3
4

Find and tap Settings > Network & Internet > Mobile network.
Dual SIM users, select a SIM card.
Tap Access point names.
To view more details, tap any of the available items.

Wi-Fi
Use Wi-Fi to surf the internet, download applications, or send and receive emails.
Once you have connected to a Wi-Fi network, your device remembers the network
and automatically connects to it the next time you come within range.
Some Wi-Fi networks require you to log in to a web page before you can get
access. Contact the relevant Wi-Fi network administrator for more information.
Available Wi-Fi networks may be open or secured. Secured networks are indicated
by next to the Wi-Fi network name.
Some Wi-Fi networks do not show up in the list of available networks because they do not
broadcast their network name (SSID). If you know the network name, you can add it
manually to your list of available Wi-Fi networks.

To turn Wi-Fi on or off
1
2

Find and tap Settings > Network & Internet > Wi-Fi.
Tap the slider to enable or disable Wi-Fi.
It may take a few seconds before Wi-Fi is enabled.

To connect to a Wi-Fi network
1
2
3

Find and tap Settings > Network & Internet > Wi-Fi.
Tap the slider to turn on Wi-Fi. All available Wi-Fi networks are displayed.
Tap a Wi-Fi network to connect to it. For secured networks, enter the relevant
is displayed in the status bar once you are connected.
password.
The list of available Wi-Fi networks refreshes automatically. If you cannot connect to a Wi-Fi
network successfully, refer to the relevant troubleshooting tips for your device at
http://support.sonymobile.com.

To add a Wi-Fi network manually
1
2
3
4
5
6
7

Find and tap Settings > Network & Internet > Wi-Fi.
Scroll down and tap Add network.
Enter the Network name information.
To select a security type, tap the Security field.
If required, enter a password.
To edit advanced options such as proxy and IP settings, tap Advanced
options and then edit the options as desired.
Tap Save.
Contact your Wi-Fi network administrator to get the network SSID and password.

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Increasing Wi-Fi signal strength

•
•
•

There are a number of things you can do to improve Wi-Fi reception:
Move your device closer to the Wi-Fi access point.
Move the Wi-Fi access point away from any potential obstructions or interference.
Don’t cover the Wi-Fi antenna area of your device (the highlighted area in the
illustration).

Wi-Fi settings
When you are connected to a Wi-Fi network or when there are Wi-Fi networks
available in your vicinity, you can view the status of these networks. You can also
enable your device to notify you whenever an open Wi-Fi network is detected.
To enable or disable Wi-Fi network notifications
1
2
3
4

Make sure that Wi-Fi is turned on for your device.
Find and tap Settings > Network & Internet > Wi-Fi.
Tap Wi‑Fi preferences.
Tap the Open network notification slider to enable or disable.
To view detailed information about a connected Wi-Fi network

1
2

Find and tap Settings > Network & Internet > Wi-Fi.
Tap the Wi-Fi network that you are currently connected to. Detailed network
information is displayed.
To set a Wi-Fi sleep policy

1
2
3

Find and tap Settings > Network & Internet > Wi-Fi.
Tap Wi‑Fi preferences > Advanced > Keep Wi-Fi on during sleep.
Select an option.
To enable auto network switch

1
2
3

Find and tap Settings > Network & Internet > Wi-Fi.
Tap Wi‑Fi preferences.
Tap the Auto network switch slider and tap ENABLE.

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To find the MAC address for your device
1
2
3

Find and tap Settings > Network & Internet > Wi-Fi.
Tap Wi‑Fi preferences > Advanced.
The MAC address is displayed in the list.
The Wi-Fi Mac address is also displayed under Settings > System > About phone > Status >
Wi‑Fi MAC address.

Wi-Fi Protected Setup™
Wi-Fi Protected Setup is a wireless networking standard that helps you establish
secure wireless network connections. Wi-Fi Protected Setup makes it easy for you
to set up WPA™ (Wi-Fi Protected Access®) encryption to secure your network. You
can also add new devices to an existing network without entering long passwords.
Use one of these methods to enable Wi-Fi Protected Setup:
•
•

Push button method – simply push a button on a Wi-Fi Protected Setup-supported
device, for example, a router.
PIN method – your device creates a random PIN, which you enter on the Wi-Fi
Protected Setup-supported device.
To connect to a Wi-Fi network using a Wi-Fi Protected Setup button

1
2
3

Find and tap Settings > Network & Internet > Wi-Fi.
Turn on Wi-Fi if it is not already on.
Tap Wi‑Fi preferences > Advanced > WPS Push Button, then press the Wi-Fi
Protected Setup button on the Wi-Fi Protected Setup-supported device.
To connect to a Wi-Fi network using a Wi-Fi Protected Setup PIN

1
2
3
4

Find and tap Settings > Network & Internet > Wi-Fi.
Turn on Wi-Fi if it is not already on.
Tap Wi‑Fi preferences > Advanced > WPS PIN Entry.
On the Wi-Fi Protected Setup-supported device, enter the PIN that appears
on your device.

Sharing your mobile data connection
•
•
•
•

You can share your mobile data connection with other devices in several ways:
USB tethering: share your mobile data connection with a single computer using a
USB cable.
Portable hotspot: share your mobile data connection with up to 10 other devices
simultaneously, including devices that support Wi-Fi Protected Setup technology.
One-touch portable hotspot: touch devices to start sharing your mobile
connection over Wi-Fi.
Bluetooth tethering: share your mobile data connection with up to four other
devices via Bluetooth.
To share your data connection using a USB cable

1
2
3
4

Connect your device to a computer, using the USB cable that came with it.
Find and tap Settings > Network & Internet > Hotspot & tethering.
Tap the USB tethering slider, then tap OK if prompted. is displayed in the
status bar once you are connected.
To stop sharing your data connection, tap the USB tethering slider or
disconnect the USB cable.
You cannot share your device's data connection and SD card over a USB cable at the same
time.

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To share your mobile connection by One-touch portable hotspot
1
2
3
4

Make sure that both devices have the NFC function turned on, and that both
screens are active.
Find and tap Settings > Network & Internet > Hotspot & tethering.
Tap One-touch portable hotspot.
Hold the devices together so that the NFC detection areas of each device
touch, then tap CONNECT.
This function only works with devices that also support NFC Wi-Fi tethering.

To share your mobile data connection with another Bluetooth device
1
2
3

4
5

Make sure that your device and the other Bluetooth device are paired with
each other and that mobile data traffic is activated on your device.
Your device: Find and tap Settings > Network & Internet > Hotspot &
tethering. Tap the Bluetooth tethering slider to enable the function.
Bluetooth device: Set up the device so that it obtains its network
connection using Bluetooth. If the device is a computer, refer to the relevant
instructions to complete the setup. If the device runs on the Android
operating system, tap the settings icon beside the name of the device that it
is paired with under Settings > Device connection > Bluetooth > Paired
devices, then mark the Internet access checkbox.
Your device: Wait for to appear in the status bar. Once it appears, the
setup is complete.
Tap the Bluetooth tethering slider again to disable the function.
The Bluetooth tethering function is turned off every time you turn off your device or turn off
the Bluetooth function.

To use your device as a portable Wi-Fi hotspot
1
2
3
4
5
6
7
8

Find and tap Settings > Network & Internet > Hotspot & tethering.
Tap Portable hotspot settings > Configure hotspot.
Enter the Network name information.
To select a security type, tap the Security field. If required, enter a password.
Tap Save.
Tap and tap the Portable hotspot slider to enable the function.
If prompted, tap OK to confirm. appears in the status bar when the
portable Wi-Fi hotspot is active.
To stop sharing your data connection via Wi-Fi, tap the Portable hotspot
slider to disable the function.
To allow a Wi-Fi Protected Setup-supported device to use your mobile data
connection

1
2
3
4

Make sure that your device is functioning as a portable Wi-Fi hotspot.
Find and tap Settings > Network & Internet > Hotspot & tethering >
Portable hotspot settings.
Under Configure hotspot, make sure that your portable hotspot is secured
by a password.
Tap WPS Push Button, then follow the on-screen instructions. Alternatively,
tap > WPS PIN Entry, then enter the PIN that appears on the Wi-Fi
Protected Setup-supported device.
To rename or secure your Portable Hotspot

1
2
3
4
5
6

Find and tap Settings > Network & Internet > Hotspot & tethering.
Tap Portable hotspot settings > Configure hotspot.
Enter the Network name information.
To select a security type, tap the Security field.
If required, enter a password.
Tap Save.

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Controlling data usage
You can keep track of the amount of data transferred to and from your device over
your mobile data or Wi-Fi connection during a given period. For example, you can
view the amount of data used by individual applications. For data transferred over
your mobile data connection, you can also set data usage warnings and limits to
avoid additional charges.
If you are using a device with multiple users, only the owner, that is, the primary user, can
adjust data usage settings. Adjusting data usage settings can help you keep greater control
over data usage but cannot guarantee the prevention of additional charges.

To help reduce data usage
1
2

Find and tap Settings > Network & Internet > Data usage > Data Saver.
Tap the slider to enable or disable the function.
To turn data traffic on or off

1
2

Find and tap Settings > Network & Internet > Data usage.
Tap the Mobile data slider to turn data traffic on or off.
When data traffic is turned off, your device can still establish Wi-Fi and Bluetooth
connections.

To set a data usage warning
1
2
3
4

Make sure that mobile data traffic is turned on.
Find and tap Settings > Network & Internet > Data usage > Billing cycle.
To set the warning level, tap the slider beside Set data warning.
Tap Data warning, enter the desired data limit and tap SET. You receive a
warning notification when the amount of data traffic reaches the level you
set.
To set a mobile data limit

1
2
3
4

Make sure that mobile data traffic is turned on.
Find and tap Settings > Network & Internet > Data usage.
Tap Billing cycle and tap the slider beside Set data limit, then tap OK.
To set the data usage limit, tap Data limit, enter the desired data limit and
tap SET.
Once your mobile data usage reaches the set limit, mobile data traffic on your device gets
turned off automatically.

To control the data usage of individual applications
1
2

Find and tap Settings > Apps & notifications > App info.
Tap the application that you want to control, then tap Data usage.
The performance of individual applications may be affected if you change the related data
usage settings.

To check your data usage
1
2

Find and tap Settings > Network & Internet > Data usage.
To view information about the amount of data transferred via mobile data
connection, tap Mobile data usage. To view information about the amount
of data transferred via Wi-Fi connection, tap Wi-Fi data usage.

Selecting a SIM card for data traffic
This function only applies for Dual SIM devices.

If you are using a Dual SIM device, you can select which SIM card handles data at
any given time. You can do this during the initial setup of your device, or you can
select or change it later via the Settings menu.
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To change the SIM card used for data traffic
1
2

Find and tap Settings > Network & Internet > Dual SIM > Mobile data.
Select the SIM card that you want to use for data traffic.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, 3G.

Selecting mobile networks
Your device supports the use of up to three different networks at the same time.
You can select from the following network mode combinations:
•
•
•
•

One WCDMA network
One GSM network
One WCDMA and one GSM network
One LTE, one WCDMA and one GSM network
Your device automatically switches between mobile networks depending on which
mobile networks are available where you are. You can also manually set your
device to use a particular mobile network mode, for example, WCDMA or GSM. If
you are using a Dual SIM device, this applies to each SIM card.
Different status icons are displayed in the status bar depending on the type or
mode of network that you are connected to. Refer to Status icons on page 33 to
see what the different status icons look like.
To select a network mode

1
2
3

Find and tap Settings > Network & Internet > Mobile network.
Dual SIM users, select a SIM card.
Tap Preferred network type, then select a network mode.
To select another network manually

1
2
3
4

Find and tap Settings > Network & Internet > Mobile network.
Dual SIM users, select a SIM card.
Tap Network operators > Search networks.
Select a network.
If you select a network manually, your device will not search for other networks, even if you
move out of range of the manually selected network.

To activate automatic network selection
1
2
3

Find and tap Settings > Network & Internet > Mobile network.
Dual SIM users, select a SIM card.
Tap Network operators > Automatic.

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Synchronising data on your device
Synchronising with online accounts
Synchronise your device with contacts, email, calendar events and other
information from online accounts, for example, email accounts such as Gmail™
and Exchange ActiveSync, Facebook™ and Flickr™. You can synchronise data
automatically for such accounts by activating the auto-sync function, or you can
synchronise each account manually.
To set up an online account for synchronisation
1
2

Tap Settings > Users & accounts > Add account, then select the account
that you want to add.
Follow the on-screen instructions to create or sign in to an account.
To synchronise manually with an online account

1
2
3

Find and tap Settings > Users & accounts.
Tap the name of the account that you want to synchronise with, then tap
Account sync. A list of items appears showing what can be synchronised
with the account.
Tap the item that you want to synchronise.
To remove an online account

1
2
3

Find and tap Settings > Users & accounts.
Select the account, then tap Remove account.
Tap Remove account again to confirm.

Synchronising with Microsoft Exchange ActiveSync
If your company uses a Microsoft Exchange ActiveSync account, you can access
your corporate email messages, calendar appointments and contacts directly on
your device. After setup, you can find your information in the Email, Calendar and
Contacts applications.
If you have set up a Microsoft Exchange ActiveSync (EAS) account on your Xperia device,
the EAS security settings may limit the lock screen type to only a PIN or password. This
occurs when your network administrator specifies a lock screen type for all EAS accounts
for enterprise security reasons. Contact the network administrator of your company or
organisation to check what network security policies are implemented for mobile devices.

To set up an EAS account for synchronisation
1
2
3
4
5
6
7
8

Tap Settings > Users & accounts > Add account > Exchange ActiveSync.
Enter your corporate email address and password.
Tap NEXT. If a failure occurs, enter the domain and server details for your
account manually and then tap NEXT.
Follow the on-screen instructions to complete the setup.
Tap Show more sync options to select a synchronisation method, a
synchronisation interval and the data that you want to sync with your device.
Tap NEXT, then select how you want to be notified when a new email
arrives.
Tap NEXT, enter a name for the corporate account, then tap Finish setup.
If prompted, activate the device administrator to allow your corporate server
to set certain security rules on your device, such as disabling voice recording
and using storage encryption.

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To remove an EAS account
1
2
3
4

Find and tap Settings > Users & accounts.
Select the EAS account that you want to remove.
Tap Remove account.
Tap Remove account again to confirm.

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Basic settings
Accessing settings
View and change settings for your device from the Settings menu. The Settings
menu is accessible from both the Application screen and the Quick settings panel.
•

To open the device settings menu from the Application screen
Find and tap Settings.

•

To view information about your device
Find and tap Settings > System > About phone.

•

To access the Quick settings panel
Drag the status bar downwards using two fingers.
To select which settings to display on the Quick settings panel

1
2

Using two fingers, drag the status bar fully downwards, then tap .
To add a setting to the Quick settings panel, drag and drop the icon into the
upper part of the screen. To remove a setting, drag and drop the icon into
the lower part of the screen.
To rearrange the Quick settings panel

1
2

Drag the status bar fully downwards, then tap .
Touch and hold an icon, then move it to the desired position.
To turn on the Torch

1
2

Drag the status bar downwards using two fingers.
Tap .

Volume, vibration and sound
The volume and vibration can be changed either by using the volume keys or by
changing a setting. Sounds and tones can only be changed from a setting.
App settings can override the selected volume, vibration and sound settings.

Volume and vibration
You can use the volume key to quickly change the ring, media or alarm volumes.
or activate a Do not disturb
Additionally, you can set your device to vibrate
option to mute sounds and vibrations. For more information about Do not
disturb, see Silence your device with Do not disturb on page 58.
The ring volume affects incoming calls and notifications, and the media volume
affects music, videos, games and other media. For example, if you change the
volume while watching a video, the media volume is changed. The alarm volume is
indicated with .
To change the volume
1
2

Press the volume key up or down. This changes the ring and notification
volume.
To change the media or alarm volumes, tap . Use the sliders to adjust the
volumes.
Tap a volume icon to quickly turn the volume on or off.

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To activate vibration or Do not disturb mode
1
2

Press and hold the volume key down until
appears to activate vibrate
mode.
Release the volume key and press it down again to activate Do not disturb
mode.
To activate sound with vibration for incoming calls

1
2

Find and tap Settings > Sound.
Tap the Also vibrate for calls slider to enable the function.

Sounds and tones
To set the ringtone
1
2
3
4

Find and tap Settings > Sound > Phone ringtone.
Dual SIM users, select a SIM slot.
Select an option from the list or tap and select a music file that is saved on
your device.
To confirm, tap DONE.
To set a specific ringtone for a contact, see Adding and editing contacts on page 72. Dual
SIM users can set different ringtones for each SIM card.

To set the notification sound
1
2
3
4

Find and tap Settings > Sound > Notification sound.
Select a sound from the list or select None to turn off all notification sounds
and set your notifications to vibrate only.
To select a music file that is saved on your device, tap .
To confirm, tap DONE.
You can change your app settings to allow a sound from a specific app even when the
notification sound is set to None. See Notifications on page 30.

To enable or disable other sounds and tones
1
2

Find and tap Settings > Sound > Advanced.
Tap the sliders to enable or disable the different sounds and tones.

Silence your device with Do not disturb
Activate Do not disturb to mute sounds and limit vibrations and visual indications
for situations in which you do not want to be disturbed, for example at night.
To activate Do not disturb
1
2
3
4
5

Drag the status bar downwards using two fingers to access the Quick
settings panel.
Tap .
Tap to set the limitation level.
Select the limitation level by tapping Total silence, Alarms only or Priority
only.
Set how long you want Do not disturb to be activated and tap DONE.
Do not disturb can also be activated by pressing the volume key down when your device is
in vibrate mode
.

To deactivate Do not disturb
1
2

Press the volume key up.
If Priority only is set, tap Turn off now.
Do not disturb can also be deactivated by tapping

or

from the Quick settings panel.

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Limitation levels
Total silence
All vibrations and all ring, media and alarm sounds are turned off.
Alarms only
The ring sound is turned off. Alarm and media sounds are still on.
Priority only
You only receive the notifications and calls you have selected. Alarm and
media sounds are still on.
To set up Priority only
1
2

Find and tap Settings > Sound > Do not disturb > Allowed in Priority only.
Tap the sliders to activate one or more options.
You can allow certain apps to bypass the priority. See Notifications on page 30.

To block visual disturbances
1
2

Find and tap Settings > Sound > Do not disturb > Block visual
disturbances.
Tap the sliders to activate one or more options.

Automatic rules
You can set automatic rules to activate Do not disturb mode for specific times or
events.
To set an automatic rule
1
2
3
4

Find and tap Settings > Sound > Do not disturb.
Tap an automatic rule, for example Weekend.
Tap the options to set the rule name, time and behaviours as desired.
Tap the slider to activate the rule.
To create a new rule, tap Add more and follow the on-screen instructions.

Screen settings
You can change the screen´s behaviour, brightness, viewing size and quality. For
example, select a bigger font or display size for easier reading, change the icons
you see in the status bar or select glove mode to navigate your screen with gloves.
If you want to change your background and theme, see Background and themes
on page 30. To change how long you want to have the screen on before it is
turned off, see Turning the screen on or off on page 21.
To change a screen setting
1
2
3

Find and tap Settings > Display.
Tap the setting you want to change.
Use the sliders, checkboxes or additional menus to adjust.

Brightness
Adjust the brightness level with the slider. You can also enable Adaptive brightness
to automatically optimise brightness based on surrounding light.

White balance
Use the sliders to adjust the white balance of your display. To revert to the default
setting, tap .
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Touch block
Prevent unintentional operations while your device is in a pocket or a bag. Tap the
Disable touchscreen with screen off slider to enable or disable.

Colour gamut and contrast
Enhance the quality of photos and videos when viewing them on your device. For
example, use Super-vivid mode to make colours appear more vibrant on-screen.
When Professional mode is selected, the HDR converter cannot be used.

Screen saver
Set up a screen saver that automatically displays colours, photos or a slideshow
while your device is docked or charging and the screen is idle. On a device with
multiple users, each user can have individual screen saver settings.

Screen rotation
Set the screen to rotate automatically when the device is turned, or set it to stay in
portrait view.

Cover selection
When using a screen cover, adapt your screen to work with the screen cover type.

Video image enhancement
You can use X-Reality with HDR converter to improve the visual quality of videos
when you view them on your device. With this feature, videos recorded in SDR
mode are played with HDR-like quality.
This feature is applicable only for certain applications.

Screen pinning
Use screen pinning to set your device to display only the screen for a specific
application. For example, if you are playing a game and you accidentally touch the
Home navigation key, the screen pinning feature prevents the active game app
screen from being minimised. You can also use this feature when you lend your
device to another person to make it harder for them to access more than one
application. For example, you can lend your device to somebody to take a photo
and pin the screen to the Camera application so that the person can't easily use
other apps such as Email.
Screen pinning is not a security feature and does not fully prevent other users from
unpinning a screen and accessing your device. To protect your data, you should set up your
device to request a screen lock PIN, password or pattern before someone can unpin the
screen.

To enable or disable screen-pinning
1
2

Find and tap Settings > Lock screen & security > Screen-pinning.
Tap the slider to enable or disable the function.
A pattern, PIN or password is not mandatory for screen pinning to work.

To pin a screen
1
2
3
4
5

Make sure that screen pinning is activated on your device.
Open an app and go to the screen that you want to pin.
Tap .
To display the screen pinning icon, swipe upwards and tap
In the window that appears, tap Got it.

.

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•

To unpin a screen
On the pinned screen, touch and hold

and

until the screen is unpinned.

If you selected a security option when you activated the screen pinning function, you have
to enter your pattern, PIN or password to unlock the device before the screen can be
unpinned.

Application settings
Some apps will ask for permissions once you start using them. You can allow or
deny permissions individually for each app, either from the Settings menu or from
the Permission confirm dialog. Permission requirements depend on the app’s
design.

Allowing or denying permissions
You can choose whether to allow or deny permissions when the dialog is shown. If
you have used another Android version previously, most apps will have already
been granted the necessary permissions.
•

•

To allow a permission
To allow a permission, tap Allow. You can mark the Don't ask again
checkbox if you wish.
To deny a permission
To deny a permission, tap Deny when the dialog is shown.
Some applications can still be used even if you have denied permissions.

Critical permissions
Some permissions are mandatory for apps to work as intended. In such cases, a
dialog will inform you.
To configure applications
1
2

Find and tap Settings > Apps & notifications.
Select a configuration option, for example App info, then choose an
application that you want to configure.
To allow critical permissions

1
2

Find and tap Settings > Apps & notifications > App permissions.
Select an option, then tap the relevant slider to adjust permissions.

Allowing or denying automatic application updates
If the automatic update feature is enabled, your applications get updated without
you being asked, so you may not realise that large volumes of data are being
downloaded. In order to avoid potentially high data transfer costs, you can disable
automatic updates or enable automatic updates only over Wi-Fi connection. You
have to disable the automatic update feature in the Play Store app to avoid the
automatic updating of apps.
To enable or disable automatic updates for all applications in the Play Store
1
2
3

Find and tap .
Tap , then tap Settings > Auto-update apps.
Select the preferred option.

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Application linking
Your device can determine the default app to handle a particular web link. This
means that if the link is set, you don’t need to select an app each time you open a
link. You can change the default app any time you want.
To manage app links from the Settings menu
1
2
3

Find and tap Settings > Apps & notifications.
Tap Advanced > Default Apps > Opening links.
Select an app, and adjust the settings as desired.

Resetting your applications
You can reset an application or clear application data if your application stops
responding or causes issues with your device.
To reset application preferences
1
2

Find and tap Settings > Apps & notifications.
Tap App info > > Reset app preferences, then tap Reset apps.
Resetting application preferences does not delete any application data from your device.

To clear application data
1
2

Find and tap Settings > Apps & notifications > App info.
Select an application or service, then tap Storage > CLEAR DATA > OK.
When you clear application data, data for the selected application is deleted from your
device permanently. The option to clear application data is not available for every
application or service.

To clear application cache
1
2

Find and tap Settings > Apps & notifications > App info.
Select an application or service, then tap Storage > CLEAR CACHE.
The option to clear the application cache is not available for every application or service.

To clear the application default setting
1
2

Find and tap Settings > Apps & notifications > App info.
Select an application or service, then tap Open by default > CLEAR
DEFAULTS.
The option to clear the application default setting is not available for every application or
service.

Language settings
You can select a default language for your device and change it again at a later
time. You can also change the writing language for text input.
To change the language
1
2

Find and tap Settings > System > Languages & input > Languages.
To change the language, drag and drop the desired language to the top of
the list. If the desired language is not currently listed, tap to add it.
If you select the wrong language and cannot read the menu texts, find and tap > . Then
select the text beside
and select the first entry in the menu that opens. You can then
select the language you want.

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Date and time
You can change the date and time on your device.
To set the date manually
1
2
3
4
5

Find and tap Settings > System > Date & time.
Disable the Automatic date & time function by tapping the slider.
Tap Set date.
Flick left or right, or use the arrows to set the desired date.
Tap OK.
To set the time manually

1
2
3
4
5

Find and tap Settings > System > Date & time.
Disable the Automatic date & time function by tapping the slider.
Tap Set time.
Select the relevant values for the hour and minute.
Tap OK.
To set the time zone

1
2
3
4

Find and tap Settings > System > Date & time.
Disable the Automatic time zone function by tapping the slider.
Tap Select time zone.
Select an option.

Enhancing the sound output
You can enhance the sound of your device by manually enabling individual sound
settings such as Equaliser and Surround sound. You can enable the Dynamic
normaliser to minimise volume differences between songs or videos.
Enhanced sound effects only work for analog headphones connected to your device with
the USB Type-C to 3.5mm Audio jack host adapter. They are not available for digital or USB
headphones.

To enhance the sound output automatically
1
2

Find and tap Settings > Sound > Audio settings.
Enable the ClearAudio+ function by tapping the slider.
To adjust the sound settings manually using the Equaliser

1
2
3
4

Find and tap Settings > Sound > Audio settings.
If the ClearAudio+ function or the DSEE HX function is enabled, tap the
slider to disable it.
Tap Sound effects > Equaliser.
To adjust the sound manually, drag the frequency band buttons. To choose a
, select an arrangement, then tap OK to confirm.
preset arrangement, tap
The manual adjustment of sound output settings has no effect on voice communication
applications. For example, there is no change in the voice call sound quality.

To turn on the Surround sound feature
1
2

Find and tap Settings > Sound > Audio settings > Sound effects > Surround
sound (VPT).
Flick left or right to select a setting, then tap to confirm.
To minimise volume differences using the Dynamic normaliser

1
2
3

Find and tap Settings > Sound > Audio settings.
Disable the DSEE HX function by tapping the slider, if it is enabled.
Enable the Dynamic normaliser function by tapping the slider.

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To upgrade the quality of compressed music files
1
2

Find and tap Settings > Sound > Audio settings.
Enable the DSEE HX function by tapping the slider.
This setting is only available for wired headphones that support High-resolution Audio.

Multiple user accounts
Your device supports multiple user accounts so that different users can log in
separately to the device and use it. Multiple user accounts work well in situations
where you share the same device with other people or lend your device to
someone to use for a while. The user who sets up the device for the first time
becomes the owner of the device. Only the owner can manage the accounts of
other users. Apart from the owner account, there are two different types of
accounts:
•
•

Regular User: This account type is suitable for someone who regularly uses your
device.
Guest User: Enable the guest account option for someone who just wants to use
your device temporarily.
Some features are only available to the owner. For example, only the owner can allow
downloads from sources other than Google Play™.

About the Regular User account
By adding Regular User accounts, you can allow different users to have different
home screens, wallpapers and general settings. They also get separate access to
applications and memory storage for files such as music and photos. You can add
up to seven regular user accounts on your device.
To add a regular user account
1
2
3
4
5
6

Make sure you are logged in as the owner, that is, the user who set up the
device for the first time.
Find and tap Settings > Users & accounts > Users > Add user.
Tap OK. The new account is created.
Tap Set up now. The screen locks and an icon representing the newly added
user appears in the top right corner.
Unlock the screen by swiping upwards.
Follow the on-screen instructions to set up the account for the user.
You can also add a regular user account from the status bar on any screen. Just drag the
status bar fully downwards and tap the user icon, then tap Add user.

To delete a regular user account from your device
1
2
3

Make sure you are logged in as the owner.
Find and tap Settings > Users & accounts > Users.
Tap beside the name of the user that you want to delete, then tap
Remove user > DELETE.

About the Guest User account
If someone just wants to use your device temporarily, you can enable a guest
account for this user. In guest mode, your device starts up as a freshly installed
system with only the pre-installed apps. Once your guest is finished using your
device, you can wipe the session clean so that the next guest can start fresh. The
guest user account is pre-installed and cannot be deleted.

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To activate the guest user account
1
2
3

Make sure you are logged in as the owner, that is, the user who set up the
device for the first time.
Drag the status bar downwards using two fingers and tap .
Tap Add guest.
To clear the guest session data

1
2
3
4

Make sure you are logged in to the guest account.
Find and tap Settings > Users & accounts > Users.
Find and tap Remove guest.
Tap Remove.
You can also clear the guest session from the status bar on any screen as long as you are
logged in to the guest account. Just drag the status bar downwards and tap , then tap
Remove guest.

Switching between multiple user accounts
To switch between multiple user accounts
1
2

To view the list of users, drag the status bar downwards using two fingers
then tap .
Tap the icon representing the user account that you want to switch to. The
lock screen for that user account appears.
When you switch to the guest account, tap Start again if you want to wipe the previous
session or tap Yes, continue to continue the previous session.

Settings for multiple user accounts
There are three different types of settings on devices with multiple users:
•
•
•

Settings that can be changed by any user and affect all users. Examples include
language, Wi-Fi, Airplane mode, NFC and Bluetooth®.
Settings that only affect an individual user account. Examples include automatic
data syncing, screen lock, various accounts added, and wallpaper.
Settings that are only visible to the owner and affect all users, for example, VPN
settings.

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Typing text
On-screen keyboards
There are a number of pre-installed text entry providers on your device.
The default text entry provider may depend on the regional or language settings you use.
One or more text entry providers might not be available in your region.

SwiftKey® keyboard
You can enter text using the on-screen keyboard by tapping each letter
individually, or you can use the SwiftKey flow feature and slide your finger from
letter to letter to form words.

1

Display numbers and symbols

2

Switch between lower case, upper case and all caps

3

Access smileys

4

Enter a comma

5

Enter a space

6

Enter punctuation

7

Delete

8

Enter a carriage return

For more information about SwiftKey, go to https://swiftkey.com/.

•

To display the on-screen keyboard to enter text
Tap a text entry field.

•

To use the on-screen keyboard in landscape orientation
When the on-screen keyboard is displayed, turn the device sideways.
You may need to adjust the settings in some applications to enable landscape orientation.

To enter text character by character
1
2

•

To enter a character visible on the keyboard, tap the character.
To enter a character variant, touch and hold a regular keyboard character to
get a list of available options, then select from the list. For example, to enter
"é", touch and hold "e" until other options appear, then, while keeping your
finger pressed on the keyboard, drag to and select "é".
To enter a full stop
After you enter a word, double-tap the space bar.

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To enter text using the gesture input function
1
2
3

When the on-screen keyboard is displayed, slide your finger from letter to
letter to trace the word that you want to write.
After you finish entering a word, lift up your finger. A word suggestion
appears based on the letters that you have traced.
to see other options and
If the word that you want does not appear, tap
select accordingly. If the desired option does not appear, delete the entire
word and trace it again, or enter the word by tapping each letter individually.

Editing text
You can select, cut, copy and paste text as you write. You can access the editing
options by double-tapping the entered text. The editing options then become
available via an application bar.

Application bar
•
•
•
•
•

The following actions are available on the selected text:
Cut
Copy
Paste
Share
Select all
The Paste option only appears when you have text saved on the clipboard.

To select text
1
2

Double-tap a word to highlight it.
You can drag the tabs on both sides of the highlighted word to select more
text.
To edit text

1
2

Double-tap a word to make the application bar appear.
Select the text that you want to edit, then use the application bar to make
your desired changes.

Auto-fill
Auto-fill helps you save time when filling out forms. When you enable an Autofill
service, information such as names, phone numbers, addresses, credit card
information and more is saved for re-use. Auto-fill with Google is enabled by
default, but you can disable it or change to another app as desired.
To select an auto-fill app
1
2
3

Find and tap Settings > System > Languages & input.
Tap Advanced > Autofill service.
Select an option or tap to download a different Autofill service.

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Calling
Making calls
You can make a call by dialling a phone number manually, or use the smart dial
function to quickly find numbers from your contacts list and call logs. To make a
video call, you can use the Duo video chat application on your device.
Dual SIM users can set a default SIM card for placing calls, or have the option to
select the SIM card each time you place a call. Find and tap Settings > Network &
Internet > Dual SIM > Calls to select an option.

Making calls overview

1

Back to call log

2

Delete

3

Dialpad

4

Call button

To open the dialpad
1
2

Find and tap .
If the dialpad does not appear, tap

.

To dial a phone number
1
2
3
4

Find and tap .
If the call log appears, tap to display the dialpad.
Enter the phone number, and tap .
Dual SIM users, select a SIM card if prompted.
To make a call using smart dial

1
2
3
4
5

Find and tap .
If the call log appears, tap to display the dialpad.
Use the dialpad to enter letters or numbers that correspond to the contact
you want to call. As you enter each letter or number, a list of possible
matches appears.
Tap the contact that you want to call.
Dual SIM users, select a SIM card if prompted.

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To make an international call
1
2
3
4
5

Find and tap . The call log is displayed.
Tap to display the dialpad.
Touch and hold 0 until a “+” sign appears.
Enter the country code, the area code without the initial zeros, followed by
the phone number. Then tap .
Dual SIM users, select a SIM card if prompted.
To add a direct dial number to your Home screen

1
2
3
4

Touch and hold an empty area on your Home screen.
In the customisation menu, tap Widgets > Shortcuts.
Scroll through the list of applications and select Direct dial.
Select the contact and the number that you want to use as the direct dial
number.
To show or hide your phone number during outgoing calls

1
2
3
4

Find and tap .
Tap > Settings.
Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
Tap Additional settings > Caller ID, and choose an option.
This option may not be provided by every operator.

Receiving calls
If you receive an incoming call when the device is in sleep mode or the screen is
locked, the phone application opens in full screen format. For Dual SIM devices, a
SIM icon indicates which SIM card the call is for.
If you receive an incoming call when the screen is active, the incoming call is
displayed as a floating notification, that is, in a minimised window that floats at
the top of whatever screen is open. For Dual SIM devices, SIM1 or SIM2 indicates
which SIM card the call is for. When the notification arrives, you can choose to
answer the call and open the phone application screen, or you can reject the call
and stay on the current screen.
•
•

To answer a call when the screen is inactive
When a call comes in, swipe up.
To answer a call when the screen is active
When a call comes in, in the heads-up notification that appears at the top of
the screen, tap ANSWER.
Instead of answering the call, you can go to the main phone application screen by tapping
the heads-up notification window. Using this method, you get more options to manage the
call. For example, you can decide to reject the call with a message.

•
•

To reject a call when the screen is inactive
When a call comes in, swipe down.
To reject a call when the screen is active
When a call comes in, in the heads-up notification that appears at the top of
the screen, tap DECLINE.
Instead of rejecting the call, you can go to the main phone application screen by tapping
the heads-up notification window. This way you get more options to manage the call. For
example, you can decide to reject the call with a message.

•

To mute the ringtone for an incoming call
When you receive the call, press the volume key.
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Rejecting a call with a text message
You can reject a call with a text message, sent automatically to the caller and
stored in the Messaging conversation with the contact.
You can select from a number of predefined messages available on your device, or
you can create a new message. You can also create your own personalised
messages by editing the predefined ones.
To reject a call with a text message when the screen is inactive
1
2

When an incoming call arrives, drag to the centre of the screen.
Select a predefined message or tap Write new message.
To reject a call with a text message when the screen is active

1
2
3

When an incoming call arrives, tap the heads-up notification window where
the phone number or the name of the contact is displayed.
Drag to the centre of the screen.
Select a predefined message or tap Write new message.
To reject a second call with a text message

1
2

When you hear repeated beeps during a call, drag to the centre of the
screen.
Select a predefined message or tap Write new message.
To edit the text message used to reject a call

1
2
3
4
5
6

Find and tap .
Tap > Settings.
Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
Tap Reject call with message.
Tap the message that you want to edit, then make the necessary changes.
Tap OK.

Smart call handling

•
•
•

You can handle incoming calls without touching the screen by turning on the
Smart call handling function. Once activated, you can handle calls in the following
way:
Answer: bring the device to your ear.
Reject: shake the device.
Ringer off: place the device face down.
To enable or disable Smart call handling

1
2
3
4
5

Find and tap .
Tap > Settings.
Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
Tap Smart call handling.
Tap the slider under to enable or disable the function.

Forwarding calls
You can direct calls to a different recipient, for example, to another phone number
or another device.
If you are using a Dual SIM device, you can also forward calls that come in on SIM
card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is
called Dual SIM reachability. You must enable it manually.

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To forward calls
1
2
3
4
5

Find and tap .
Tap > Settings.
Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
Tap Call forwarding > Voice, then select an option.
Enter the number you want to forward calls to, then tap TURN ON.
To turn off call forwarding

1
2
3
4
5

Find and tap .
Tap > Settings.
Dual SIM users, tap Calling accounts, and select a SIM card. Single SIM
users, tap Calls.
Tap Call forwarding > Voice.
Select an option, then tap TURN OFF.
To enable the Dual SIM reachability function
This function only applies for Dual SIM devices.

1
2
3

Find and tap Settings > Network & Internet > Dual SIM > Dual SIM
reachability.
Tap the slider to enable the function.
Tap CONTINUE and follow the on-screen instructions to complete the
procedure.
If the Dual SIM reachability function does not work after you enable it, check that you have
entered the phone numbers correctly for each SIM card. In some cases, the numbers are
detected automatically during setup. Otherwise, you are prompted to enter them manually.

Blocking a number
You can block certain numbers from calling you and from sending you messages.
Select from stored numbers or type in a number yourself.
To block a stored number
1
2
3

Find and tap .
Touch and hold the number you want to block.
Tap Block number, then tap BLOCK. Calls and texts from this number are
blocked.
To block a number by typing the number

1
2
3

Find and tap .
Tap > Settings > Block numbers > Add a number.
Enter the phone number you want to block, then tap BLOCK. Calls and texts
from this number are blocked.
To unblock a blocked number

1
2
3

Find and tap .
Tap > Settings > Block numbers.
Tap next to the phone number you want to unblock, then tap UNBLOCK.
Calls and texts from this number are no longer blocked.

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Contacts
Adding and editing contacts
You can add, edit or delete contacts on your device and from synchronised
accounts. Add contact pictures or set individual ringtones to personalise contacts.
You can also edit contact information about yourself.
To add a contact
1
2
3

4
5

Find and tap .
Tap .
If you're adding a contact for the first time and have multiple accounts
synchronised to your device, select an account. This becomes the default
account for saving your contacts. Later you can select where to save the
contact by tapping > Saving to.
Enter or select the desired information for the contact.
When you’re finished, tap Save.
and select the new account.
To change the default setting for saving your contacts, tap
Alternatively, select Phone contact to save contacts only to your device. To move an existing
contact to a new account, you must create the contact again and save it to the new
account.
If you add a plus sign and the country code before a contact's phone number, you do not
have to edit the number again when you make calls from abroad.

To edit a contact
1
2
3
4

Find and tap .
Tap the contact that you want to edit, then tap
Edit the desired information.
When you are finished, tap Save.

.

Some synchronisation services do not allow you to edit contact details.

To add or remove a contact picture
1
2
3
4

Find and tap .
Tap the contact that you want to edit, then tap
Tap , then select an option.
After the picture is updated, tap Save.

.

You can also add a picture to a contact directly from the Album application. If you want to
add a picture that is saved to an online account, you must download the picture first.

To personalise the ringtone for a contact
1
2
3
4

Find and tap .
Tap the contact that you want to edit, then tap > Set ringtone.
Select a ringtone or tap to select a music file saved on your device.
Tap DONE.
To send all calls to voicemail for a contact

1
2
3

Find and tap .
Select the desired contact.
Tap > Route to voicemail.

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To delete contacts
1
2
3
4
5

Find and tap .
Touch and hold the contact that you want to delete.
Tap , then tap DELETE.
To delete several or all contacts, mark the checkboxes beside the contacts
that you want to delete.
Tap , then tap DELETE.
To edit contact information about yourself

1
2
3
4

Find and tap .
Tap > My info.
Tap , then enter the new information or make the changes you want.
When you are finished, tap Save.
To create a new contact from a text message

1
2
3
4

Find and tap .
Tap the icon next to the phone number, then tap ADD CONTACT.
Select an existing contact, or tap Create new contact.
Edit the contact information and tap Save.

Grouping contacts
You can create contact labels to organize groups of related contacts. You can name
your groups as "Family" or "Friends" to differentiate them from your other contacts.
To create a new label for a group
1
2
3
4

Find and tap .
Tap , then tap Create label.
Select where to store your contacts.
Type a Label name, then tap OK.
To delete a group label

1
2
3

Find and tap .
Tap , then tap the label you want to delete.
Tap , then tap Delete label.

Transferring contacts
There are several ways to transfer contacts to your new device. You can sync
contacts from an online account or import contacts directly from another device.
If you sync the contacts in your old device with an online account, you can transfer
your contacts to your new device using that account.
You can also copy contacts to a memory card, use Bluetooth technology, or save
contacts to a SIM card. For more specific information about transferring the
contacts from your old device, refer to the relevant User guide.
Find out more about choosing a transfer method at http://
support.sonymobile.com/.

Transferring contacts using an online account
If you sync the contacts in your old device or your computer with an online
account, for example, Google Sync™ or Microsoft® Exchange ActiveSync®, you can
transfer your contacts to your new device using that account.

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To turn auto-sync data on or off
1
2
3
4

Find and tap .
Tap , then tap Settings .
Tap Accounts, then tap the Automatically sync data slider to enable or
disable the function.
Tap OK.
You need to be signed in to the relevant sync account before you can sync your contacts
with it.

Other methods for transferring contacts
There are several other ways to transfer contacts from your old device to your new
device. For example, you can copy contacts to a memory card, or use Bluetooth
technology. For more specific information about transferring the contacts from
your old device, refer to the relevant User guide.
To import contacts from a memory card
1
2
3
4
5

Find and tap .
Tap , then tap Settings > Import > SD card or internal storage (.vcf file).
Select where to store your contacts.
Tap , then select SD card.
Select the files that you want to import by tapping them.
To import contacts using Bluetooth technology

1
2
3
4
5

Make sure you have the Bluetooth function turned on and that your device is
set to visible.
When you are notified of an incoming file to your device, drag the status bar
downwards and tap the notification to accept the file transfer.
Tap Accept to start the file transfer.
Drag the status bar downwards. When the transfer is complete, tap the
notification.
Tap the received file and select where to store your contacts.
To import contacts from a SIM card

1
2
3
4
5

Find and tap .
Tap , then tap Settings > Import.
Single SIM users, tap Import from SIM card. Dual SIM users, select a SIM
card.
Select where to store your contacts.
Select contacts to import, then tap Import.

Backing up contacts
You can use internal storage, a memory card or a SIM card to back up contacts.
To export all contacts to a memory card
1
2
3
4

Find and tap .
Tap > Settings > Export > to SD card or internal storage (.vcf file).
Tap > SD card.
Select a destination folder, then tap Save.
To export contacts to a SIM card
When you export contacts to a SIM card, not all information may get exported. This is due to
memory limitations on SIM cards.

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1
2
3
4
5
6

Find and tap .
Tap > Settings > Export.
Single SIM users, tap Export to SIM card. Dual SIM users, select a SIM card to
export to.
Tap OK.
Select contacts to export, then tap Export.
Select an option, then tap OK.
To export all contacts to internal storage

1
2
3
4
5

Find and tap .
Tap > Settings > Export > to SD card or internal storage (.vcf file).
Tap > Show internal storage.
Tap , then tap your device’s model number beside .
Select a destination folder or simply tap Save.

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Messaging and chat
Reading and sending messages
The Messages application shows your messages as conversations, which means
that all messages to and from a particular person are grouped together.
The number of characters that you can send in a single message varies depending on the
operator and the language you use. The maximum size of a multimedia message, which
includes the size of added media files, is also operator dependent. Contact your network
operator for more information.

Messaging overview

1

Go back to the list of conversations

2

Call the message sender

3

View more options

4

Sent and received messages

5

Send a completed message

6

Add attachments

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To create and send a message
1
2
3
4
5
6
7

Find and tap .
Tap .
Enter the recipient’s name or phone number, then select from the
suggestions that appear. If the recipient is not listed as a contact, enter the
recipient’s number manually.
to add more recipients.
If you want to send a group message, tap
Dual SIM users, tap to select the SIM card you wish to use.
Enter your message text. If you want to add an attachment, tap and select
the relevant attachment option.
To send the message, tap .
If you exit a message before sending, it gets saved as a draft. The conversation gets tagged
with the word Draft.

To read a received message
1
2
3

Find and tap .
Tap the desired conversation.
If the message is not yet downloaded, tap it.
All received messages are saved by default to the device memory.

To reply to a message
1
2
3
4

Find and tap .
Tap the conversation containing the message.
Dual SIM users, tap to select the SIM card you wish to use.
Enter your reply and tap .
To forward a message

1
2
3
4
5

6

Find and tap .
Tap the conversation containing the desired message.
Dual SIM users, tap to select the SIM card you wish to use.
Touch and hold the desired message, then tap .
Select a recent contact from the list or tap NEW MESSAGE and enter the
recipient’s name or phone number, then select from the suggestions that
appear. If the recipient is not listed as a contact, enter the recipient's number
manually.
Edit the message if necessary, then tap .
To save a file contained in a received message

1
2
3

Find and tap .
If the message has not been downloaded yet, tap it.
Touch and hold the file that you want to save, then select the desired option.

Messaging settings
You can change message notification settings and select whether to enable
message delivery reports.
To change your message notification settings
1
2
3
4
5
6

Find and tap .
Tap , then tap Settings.
Dual SIM users, tap General.
To set a notification sound, tap Notifications > Sound, then select an option
or tap and select a music file that is saved on your device.
To confirm, tap DONE.
To adjust additional notification settings, tap the sliders.

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To enable or disable delivery reports for outgoing messages
1
2
3
4

Find and tap .
Tap , then tap Settings.
Dual SIM users, select a SIM card. Single SIM users, tap Advanced.
Tap the Get SMS delivery reports slider to enable or disable the function.
After delivery reports are turned on, the text “Delivered” is displayed for messages that
have been successfully delivered.

Video chat
You can use the Google Duo™ video chat application on your device to chat with
friends who also use the application on Android™ and iOS devices.
Go to https://support.google.com/duo/ to get more detailed information about
how to use this application.
The video call function only works on devices with a front camera.

•

To use the Duo application
To use the video chat application, find and tap

.

Setting up email
Use the email application on your device to send and receive email messages
through your email accounts. You can have one or several email accounts at the
same time, including corporate Microsoft Exchange ActiveSync accounts.
To set up an email account
1
2

Find and tap .
Follow the instructions that appear on the screen to complete the setup.
For some email services, you may need to contact your email service provider for
information on detailed settings for the email account.

To add an extra email account
1
2
3
4

Find and tap .
Tap , then tap Settings > Add account.
Follow the on-screen instructions. If the settings for the email account
cannot be downloaded automatically, complete the setup manually.
When you are finished, tap NEXT.

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Music
Transferring music to your device
•
•

There are two ways to transfer music from a computer to your device:
Connect your device to a computer using a USB Type-C cable. Select Transfer files
on your device and then copy and paste or drag and drop the files using the
computer. See Managing files using a computer on page 41.
You can use the Xperia Companion software to transfer your media files between
the computer and your device. Learn more and download Xperia Companion for
Windows or Mac at http://support.sonymobile.com/global-en/xperiacompanion/.
The Music application may not support all music file formats.

Listening to music
Use the Music application to listen to your favourite music.

Music player overview

1

Minimise the full screen player

2

Search all songs saved to your device

3

View the play queue

4

View menu options

5

Album art (if available)

6

Add or remove a song as a favourite

7

Elapsed time of current song

8

Add a song to a playlist

9

Progress indicator – drag or tap along the line to fast-forward or rewind

10

Length of current song

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11

Repeat the current song or all songs in the play queue

12

Tap to go to the next song, touch and hold to fast-forward the current song

13

Play or pause a song

14

Tap to go to the previous song, touch and hold to rewind the current song

15

Shuffle songs in the play queue

Music home screen

1

Tap

2

Scroll up or down to view content

3

Tap to start playing a song in the play queue

4

Play all songs in shuffle mode

5

Go to the music player screen

to open the Music menu

To play a song using the Music application
1
2
3
4

Find and tap .
Tap .
Select a music category.
Tap a song to play it.
You might not be able to play copyright-protected items. Make sure that you have the
necessary rights for the content you wish to use.

To edit music information and download album art
1
2
3
4

While a song is playing in the Music application, tap the album art in the
music player screen and then tap Edit music info.
Edit the information as desired.
To set or download album art, tap , then select an option.
When you are finished, tap Save.
You can also set album art to download automatically in the Music menu, under Settings.

•

To adjust the audio volume
Press the volume key up or down.

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•

To minimise the Music application
When a song is playing, tap to go to the Home screen. The Music
application keeps running in the background.
To open the Music application when it is playing in the background

•
•

While a song is playing in the background, drag the status bar downwards
and tap the Music notification.
Alternatively, find and tap .

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Camera
Getting to know your camera

1

Front camera lens

2

Switch between the front and main camera

3

Select the capturing mode

4

Use the volume keys to zoom in or out

5

Save your location

6

Press the camera key to activate the camera, take photos or record videos

7

Tap the thumbnail to view, share or edit photos and videos

8

Tap the shutter button to take photos or record videos

9

Go back or exit the camera

10

Capturing mode settings

11

Flash settings

Basic camera tips
•
•
•
•

Make sure the lens is clean. A fingerprint or a little dirt can diminish photo quality.
Use the self-timer when you need extra time to prepare, or to avoid blurred
photos.
Check your device's memory status often. High resolution photos and videos
consume more memory.
Read more about Taking great pictures with your Xperia™ Camera or Xperia™
Camera Photography.
To launch the camera

•

Press the camera key fully down, swipe
the Application screen.

from the lock screen or tap

from

Capturing modes
Your camera is equipped with four capturing modes. Two are for taking photos, the
Superior auto mode and the Manual mode.
Superior auto optimises settings automatically for many different scenarios.
Manual mode is useful when you want more creative control.
Available settings depend on the capturing mode selected.

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•

To select a capturing mode
When using the camera, swipe the screen to select from photo, video or
Camera apps modes.

Capturing modes overview
Manual
Take photos and manually adjust camera settings
Superior auto
Take photos with settings automatically optimised
Video
Record videos
Camera apps
Use photo and video apps

•

To switch between the main and front camera
When using the camera, tap
to switch between the main and front
camera.

•

To use the zoom
When using the camera, pinch in or out on the camera screen or use the
volume key to zoom.
If you zoom in three or more times, this can affect image quality. Instead, take the photo
without zoom, then crop it.

•

To take a photo
When using the camera, press the camera key or tap the shutter button to
take a photo.
To record a video

1
2

.
When using the camera, swipe the screen to select
Press the camera key or tap the shutter button to start or stop recording.
The maximum recording time is 6 hours.

To launch the camera and take a photo at the same time
1
2
3
4
5

When using the camera, tap .
Drag the list to view more settings.
Tap Launch with camera key > Launch and capture.
Close the settings menu and exit the camera. The setting is saved for all
capturing modes.
Press and hold the camera key to launch the camera and take a photo.
To take a photo by tapping the screen

1
2
3
4
5

When using the camera, tap .
Drag the list to view more settings.
Tap Touch capture > On or Front camera only.
Close the settings menu. The setting is saved in all capturing modes.
Tap anywhere on the screen to take a photo.
This feature can also be used for videos.

•

To take a photo when recording a video
When recording a video, tap . The photo is taken as soon as you release
the shutter button.
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Self-timer
Use the Self-timer to get more time to prepare for a photo. It also helps to keep
your device steady and avoid blurred photos.
To use the self-timer with the main camera
1
2
3
4

When using the main camera, select a photo capturing mode and tap .
Tap Self-timer and select the delay time.
Close the settings menu. The Self-timer setting is saved.
Press the camera key or tap the shutter button to take a photo. A series of
beeps marks the countdown until the photo is taken.
When using the front camera, tap

to set the Self-timer.

Shutter button
The shutter button is used differently depending on the capturing mode and
activated features.

Shutter button overview
Take a photo
Record a video/Resume recording
Pause a video
Stop recording a video
Turn on Slow motion or Super slow motion
Self-timer is activated
Touch capture is activated
Touch capture and Self-timer are activated
To adjust camera settings
1
2

When using the camera, tap .
Select a setting or drag the list to view the available settings.

Available settings depend on the capturing mode selected.

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To view, share or edit photos and videos
1
2
3
4

When using the camera, tap the thumbnail to open a photo or video.
Flick left or right to view your photos and videos.
Tap the screen, then tap to edit a photo or video.
Tap to share a photo or a video.
Your photos and videos are stored in the Album application. See Viewing photos and
videos on page 97 for more options.

Exposure, colour and light conditions
Good exposure for your photos requires the right amount of light. The camera
automatically detects and adjusts to ambient light conditions.
Different exposures are required, for example, when taking photos of faces,
moving objects or in low light.
You can also record videos in HDR to add brightness and contrast for a more
realistic effect. See To record a video in HDR on page 87.

Optimising light conditions
•
•
•

Look for light with direction and colour that gives a scene shape and depth. This
type of light occurs just before sunrise and at sunset. Natural light from a window
is also good.
For higher quality photos in low light, you need to keep the camera steady. You
can place the camera on a solid surface and use the self-timer.
Even if light conditions are poor, try to take photos with and without the flash.
Sometimes the quality is better without the flash.
To use the flash

1
2
3

When using the camera, tap the flash icon displayed on the screen, for
example .
If required, change the flash setting.
Press the camera key or tap the shutter button to take a photo or record a
video.
Available settings depend on the capturing mode selected.
When the background is brighter than the object, use Fill flash to remove unwanted dark
shadows.

Colour, brightness and exposure value
Your camera automatically adjusts the colour, brightness and exposure value by
detecting the light conditions and estimating the colour temperature of ambient
light. Digital cameras can only estimate the colour temperature, so you may need
to adjust the settings to get it correct.
If you experience yellow-coloured photos in indoor environments or bluish photos
when using the flash, try adjusting the colour in Superior auto mode.
To achieve better exposures in low light environments, change the brightness
when using Superior auto and Video modes, or change the exposure value when
using Manual mode.

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To adjust the colour and brightness
1
2
3
4
5

When using the camera, tap .
Tap Colour and brightness.
Drag the sliders to adjust the colour and brightness.
Press the camera key or tap the shutter button to take a photo or record a
video.
Tap to reset and close the colour setting.
This setting is only available in Superior auto and Video modes.
When using the camera, you can also adjust the colour and brightness by simply tapping
the screen. To enable this function, make sure Object tracking is turned off.

To adjust the exposure value
1
2
3
4

When using the camera, tap .
Tap EV and drag the slider to adjust the exposure value.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode.

Shutter speed
Shutter speed refers to how long the shutter is open and the camera sensor is
exposed to light.
A fast shutter speed helps to freeze motion, while a slow shutter speed can create
an effect called "motion blur", where moving objects appear blurred along their
line of motion.
The shutter speed is automatically adjusted in Superior auto and Video modes.
To adjust the shutter speed
1
2
3
4

When using the camera, tap .
Tap SS and drag the slider to adjust the shutter speed.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take the photo.
This setting is only available in Manual mode for the main camera.

ISO
ISO determines how sensitive your camera is to light. A low ISO number means
lower sensitivity, and a high ISO number means higher sensitivity. Higher
sensitivity can add blur to your photos.
Choose a higher ISO value when taking photos of moving objects or when taking
photos in low light without the flash.
If there is too much light, use the lowest ISO setting to achieve a higher image
quality.
ISO is automatically adjusted in Superior auto and Video modes.
To adjust the ISO value
1
2
3
4

When using the camera, tap .
Tap ISO and select an ISO value.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.

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Strong backlight (HDR)
In Superior auto and Video modes, strong backlight is automatically adjusted and
indicated with . You can adjust for strong backlight manually in Manual mode.
To adjust towards a strong backlight
1
2
3
4

When using the camera, tap .
Tap the HDR slider to enable the function.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode.

To record a video in HDR
1
2
3

When using the camera, swipe the screen to select
.
Tap HDR to enable or disable.
Press the camera key or tap the shutter button to start or stop recording.

White balance
In Superior auto and Video modes, white balance adjustments are automatic. You
can adjust the white balance manually in Manual mode.
To adjust the white balance
1
2
3
4

When using the camera, tap .
Tap WB and select one of the pre-defined light conditions, for example
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.

.

This setting is only available in Manual mode.

White balance settings
Auto
Adjust the colour balance automatically
Cloudy
Adjust the colour balance for a cloudy sky
Daylight
Adjust the colour balance for sunny outdoor conditions
Fluorescent
Adjust the colour balance for fluorescent lighting
Incandescent
Adjust the colour balance for warm lighting conditions, such as under light
bulbs

Optimising exposure
Exposure metering measures the amount of light that strikes an object, to optimise
exposure.
Exposure metering is automatically adjusted in Superior auto and Video modes.
You can adjust the exposure manually in Manual mode for the main camera, for
example to change the exposure for a specific part of the photo.

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To adjust the exposure with metering
1
2
3
4
5

When using the camera, tap .
Drag the list to view more settings.
Tap Metering.
Select an exposure option and close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.

Metering settings
Face
Measures the amount of light on a face, and adjusts the exposure so that the face
is neither too dark nor too bright
Multi
Divides the image into several parts, and measures each part to optimise the
exposure
Centre
Determines the centre of the image, and sets the exposure based on the
brightness of the object
Spot
Adjusts the exposure for a very small part of the object
Touch
Allows you to touch the screen to determine the object or area where exposure
should be optimised

Setting the right focus
The camera automatically sets the focus and detects faces in all capturing modes.
It can also detect and track a moving object. A yellow frame indicates the face or
moving object that is in focus.
One way to change the focus area is to move your camera around with the camera
key half pressed. Once the focus is set, the circular frame turns blue. This
technique can be used, for example, to change the focus to a person who is at the
side of a group photo.
You can also tap the screen to focus on a specific area, or set a specific focus
distance. These options are only available for the main camera and depend on the
capturing mode selected.

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To set the focus distance
1
2
3
4
5

When using the camera, tap .
Tap .
Drag the slider to adjust the focus distance.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
This setting is only available in Manual mode for the main camera.

People, selfies and smiling faces
Faces in focus are indicated with a coloured frame. Tap any frame to select a face
to focus on.
Use Smile Shutter to automatically take a photo when a person smiles. If you are
recording a video, a photo is taken each time a smile is detected.

Taking photos and videos of people
•
•

•

Consider the camera orientation. Use portrait for close-up photos, to fill the frame.
Use landscape for close-up group photos, or to capture an object in the
background.
Place the camera on a solid surface and use the self-timer to prevent blurred
photos.
To focus on another face
Before taking a photo or recording a video, tap one of the frames to select a
face to focus on.
To take a photo when someone smiles

1
2
3
4
5

When using the camera, tap .
Drag the list to view more settings.
Tap Auto-capturing or Auto-capturing (video) > Smile Shutter.
Close the settings menu. The setting is saved for the capturing mode
selected.
When a smile is detected, the camera automatically takes a photo.
To take a selfie

1
2
3
4

When using the camera, select a photo or video capturing mode for your
selfie.
to activate the front camera.
Tap
Tap if you want to use the self-timer.
Press the camera key or tap the shutter button to take a selfie.
Turn on the Soft Skin Effect to soften skin tones when taking selfies.

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To activate the selfie timer with the palm of your hand
1
2
3
4
5

When using the camera, tap
to activate the front camera.
Tap .
Tap Auto-capturing > Hand Shutter and close the settings menu. The
setting is saved.
Turn your palm with your fingers straight up towards the camera.
When the camera detects your hand, the timer starts and a selfie is taken.

Moving objects
When taking photos and recording videos of moving objects, timing is important
for good results.
Predictive Capture automatically takes photos the instant an object enters the
camera frame, before you press a button. Object tracking can track a moving
object automatically.
Use the Burst with camera key feature to find the best photo from a burst of
images.
When recording videos, you can use SteadyShot™ to compensate for camera
movements and steady the frame.

Capturing moving objects
•
•

Try not to follow the object. Instead, find a position where the object has to pass in
front of you.
Consider changing the exposure to a faster shutter speed or a higher ISO to freeze
motion.
To predict a photo

1
2
3
4
5
6

When using the main camera, tap .
Tap Predictive Capture > Auto.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to take a photo.
Tap the thumbnail to view the result. Two to four photos are saved
depending on the movement of the object. Predictive Capture can also
detect unexpected smiles.
Tap SELECT THE BEST to save one or more photos.
This option is only available in Superior auto mode for the main camera.

To track an object
1
2
3
4
5
6

When using the camera, tap .
Drag the list to view more settings.
Tap the Object tracking slider to enable.
Close the settings menu. The setting is saved.
Select an object to track by touching it in the viewfinder.
Press the camera key or tap the shutter button to take a photo or record a
video.

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To capture a burst of images
1
2
3
4
5
6
7
8

When using the camera, tap .
Drag the list to view more settings.
Tap the Burst with camera key slider to enable.
Close the settings menu. The setting is saved.
Long press the camera key or shutter button to take a burst of images. The
number of pictures taken is indicated in the middle of the viewfinder.
Release the camera key or shutter button to finish the burst. All photos are
saved.
Tap the thumbnail to view the result, then tap .
Scroll through the pictures taken and select the photo or photos that you
want to save, then tap Save.
This setting is enabled by default for the shutter button. Long press the shutter button to
take a burst of images.

To record a steady video
1
2
3
4
5
6
7

When using the camera, swipe the screen to select
.
Tap .
Drag the list to view more settings.
Tap SteadyShot™.
Select Intelligent active to compensate for all camera movement or
Standard to compensate only for high-frequency camera movement.
Close the settings menu. The setting is saved.
Press the camera key or tap the shutter button to record a video.

Slow motion videos
Good lighting conditions are essential when you record slow motion videos.

Add powerful effects to your videos with Slow motion and Super slow motion
video modes.
The Slow motion effect is added after a video is recorded at normal speed, while
Super slow motion can be recorded in two ways. You can either record separate
short videos in Super slow motion, or short sequences embedded within a video
recorded at normal speed. Super slow motion videos can be recorded in HD or Full
HD resolution.
To add slow motion effect after recording a video
1
2
3
4
5
6
7
8

.
When using the camera, swipe the screen to select
Tap to enable slow motion.
Tap and drag the list to view more settings.
Select Slow motion mode > Slow motion. Close the settings menu.
Press the camera key or tap the shutter button to record a video.
Tap to stop recording.
Drag the blue circles to where you want the slow motion effect to appear.
Tap to save the video(s). Tap to exit.
To record a super slow motion video

1
2
3
4
5
6
7

.
When using the camera, swipe the screen to select
Tap to enable slow motion.
Tap and drag the list to view more settings.
Select Slow motion mode > Super slow (one-shot).
Close the settings menu.
Press the camera key or tap the shutter button to record a video in super
slow motion. The recording stops automatically.
Tap to exit.
You can record a super slow motion video in HD or Full HD. When using Super slow motion
mode, tap > Video resolution and select a resolution.

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To record a super slow motion sequence in a video
1
2
3
4
5
6
7
8

When using the camera, swipe the screen to select
.
Tap to enable slow motion.
Tap and drag the list to view more settings.
Select Slow motion mode > Super slow motion Close the settings menu..
Press the camera key or tap the shutter button to record a video.
Tap one or more times to record time limited sequences in super slow
motion. The recording continues.
Tap to stop the recording.
Tap to exit.

Using camera apps
Use camera apps to boost creativity and modify your photos and videos, and share
with friends. You can create virtual scenes, panoramic photos and more.
Read about our camera apps on the Photo and video apps page.

AR effect
AR effect is the augmented reality app that lets you apply fantastical worlds to
your photos or videos. You can add smileys, paper puppets, dinosaurs and more.
To take a photo or record a video with an AR effect
1
2
3

.
When using the camera, swipe the screen to select
Tap and select a scene.
Press the camera key or tap the shutter button to take a photo or record a
video.

Panorama
Use the Panorama app to take wide-angle and panoramic photos.
To take a panoramic photo
1
2
3
4

.
When using the camera, swipe the screen to select
Tap .
Press the camera key or tap the shutter button.
Move the camera slowly and steadily in the direction of movement indicated
on the screen.

Creative effect
With the Creative effect app you can preset effects and colour filters before taking
a photo or recording a video.

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To take a photo or record a video with a creative effect
1
2
3
4
5
6

When using the camera, swipe the screen to select
.
Tap .
Swipe to browse filters, or tap a filter to preview the effect.
Tap to apply the filter and return to the camera screen.
Press the camera key or tap the shutter button to take a photo or record a
video.
Tap to switch filters.

Sound Photo
Record a background sound and take a photo at the same time with the Sound
Photo app.
To record a background sound with a photo
1
2
3

.
When using the camera, swipe the screen to select
Tap .
Press the camera key or tap the shutter button to start recording and take a
photo. The recording stops automatically.

Resolution and memory
The number of photos and videos you can store depends on the resolution or MP
(megapixel) value used and video length.
High resolution photos and videos take up more memory, so keep in mind that a
lower resolution can be suitable for everyday use.
Check the memory status from time to time. When the memory is full, you can
transfer photos and videos to another storage device to free up memory. See
Managing files using a computer on page 41.
Choose whether to store photos and videos on your device’s internal storage or on
an SD card using the Data storage option in the camera settings menu.
To change the resolution
1
2
3

When using the camera, tap .
Tap Resolution or Video resolution.
Select the resolution and close the settings menu. The setting is saved for
the selected capturing mode.
You can set the resolution separately for each capturing mode.

Photo resolutions
Main camera:
19MP
5056×3792 (4:3). 19MP resolution with 4:3 aspect ratio. Suitable for photos you
want to view on non-widescreen displays or print in high resolution.
17MP
5504×3096 (16:9). 17MP resolution with 16:9 aspect ratio. Suitable for photos you
want to view on widescreen displays.
12MP
4000×3000 (4:3). 12MP resolution with 4:3 aspect ratio. Suitable for photos you
want to view on non-widescreen displays or print in high resolution.
12MP
4608×2592 (16:9). 12MP resolution with 16:9 aspect ratio. Suitable for photos you
want to view on widescreen displays.
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Front camera:
5MP
2592×1944 (4:3). 5MP resolution with 4:3 aspect ratio. Suitable for photos that
you want to view on non-widescreen displays or print in high resolution.
4MP
2592×1458 (16:9). 4MP resolution with 16:9 aspect ratio. Suitable for photos that
you want to view on widescreen displays.

Video resolution
HD refers to High Definition, while fps refers to Frames Per Second. A higher fps
rate provides a smoother video, at the cost of a larger file size. The aspect ratio is
the relationship between the width and the height, where the width is the first
number.
Main camera:
4K
3840×2160 (16:9). 4K format with 16:9 aspect ratio. With 4K you can record
videos in four times the resolution of Full HD.
Full HD
1920×1080 (16:9). Full HD format with 30 fps and 16:9 aspect ratio.
Full HD (60 fps)
1920×1080 (16:9). Full HD format with 60 fps and 16:9 aspect ratio.
HD
1280×720 (16:9). HD format with 16:9 aspect ratio.
VGA
640×480 (4:3). VGA (Video Graphics Array) format with 4:3 aspect ratio.
Front camera:
Full HD
1920×1080 (16:9). Full HD format with 16:9 aspect ratio.
HD
1280×720 (16:9). HD format with 16:9 aspect ratio.
VGA
640×480 (4:3). VGA (Video Graphics Array) format with 4:3 aspect ratio.

Diagnosing your camera
If your camera isn´t working properly, you can run a diagnostics test to identify if
there is a problem with the main camera, front camera, flash or camera key.

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To run a diagnostics test of your camera
1
2
3
4

Make sure you are connected to the internet. When using the camera, tap
Drag the list to view more settings.
Tap Help and select Camera, Front camera, Flash or Camera button.
Follow the on-screen instructions.

.

Additional camera settings
Geotagging
You can save your photos and videos with the location where they were taken, this
is called geotagging. The option to geotag your photos and videos requires a
wireless network and that the GPS function is enabled.
To turn on geotagging
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap the Save location slider to enable. The setting is saved.

Geotagging status icons
The geographical position is saved.
The geographical position is not found.

Grid lines
With Grid lines, you can apply the “Rule of Thirds” and place important objects
along the grid lines or their intersections. By not always having the object in the
middle of the frame, you can make your photos and videos more interesting.
To activate or deactivate the grid lines
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap the Grid lines slider to enable or disable. The setting is saved.

Photo preview settings
You can choose to preview photos as soon as you take them.

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To activate or deactivate previewing
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap Auto photo preview and select an option. The setting is saved.

Previewing settings
On

After you take a photo, a preview appears in the lower right corner
of the screen for three seconds before it is saved.

Front
camera
only

After you take a photo with the front camera, a preview appears in
the lower right corner of the screen for three seconds before it is
saved.

Off

No preview appears. The photo is saved directly.

Correction for distortion
You can enable this enhanced anti-distortion feature if you notice distortion in
photos. Distortion can vary depending on the photo subject.
To turn on Correction for distortion
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap Lens correction (photo) and select Correction for distortion. The
setting is saved.

Different ways to use the volume key
You can change the way you use the volume key.
To change how the volume key is used
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap Use Volume key as and select an option. The setting is saved.

Volume key settings
Zoom

Use the volume key to zoom in or out.

Volume

The volume key is deactivated for the camera.

Shutter

Use the volume key as a shutter button for photos and videos.

Sound
When Sound is activated, the camera makes a sound when you take a photo or
when you start or stop a video recording. Additionally, when you use the self-timer
the countdown is indicated by a series of beeps.
To activate or deactivate sound
1
2
3

When using the camera, tap .
Drag the list to view more settings.
Tap the Sound slider to enable or disable. The setting is saved.

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Photos and videos in Album
Viewing photos and videos
Use the Album application to view photos and play videos that you’ve taken with
your camera, or to view similar content that you've saved to your device. All photos
and videos are displayed in a chronologically ordered grid.

Album overview

1

Open the Album home screen menu

2

Launch Cast to share media files with another device

3

View menu options

4

View a slideshow of your photos and videos

5

Drag the screen across to open the Album home screen menu

6

View date of items in the group

7

Tap a photo or video to view it

8

Scroll up or down to view content

To view photos and videos
1
2
3

Find and tap Album.
Tap a photo or video that you want to view. If prompted, tap .
Flick left to view the next photo or video. Flick right to view the previous
photo or video.
The Album application may not support all file formats.
You can set the screen to rotate automatically when your device is turned sideways. To
enable or disable this feature, find and tap Settings > Display > When device is rotated.

•

To change the size of the thumbnails
When viewing thumbnails of photos and videos in Album, spread two
fingers apart to zoom in, or pinch two fingers together to zoom out.

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To zoom a photo
•

When you are viewing a photo, spread two fingers apart to zoom in, or pinch two
fingers together to zoom out.
To watch a slideshow of your photos

1
2

When you are viewing a photo, tap the screen to display the toolbars, then
tap > Slideshow to start playing all the photos in an album.
Tap a photo to end the slideshow.
To play a video

1
2
3

In Album, find and tap the video that you want to play.
Tap .
If the playback controls are not displayed, tap the screen to display them. To
hide the controls, tap the screen again.
To pause a video

1
2

When a video is playing, tap the screen to display the controls.
Tap .
To fast-forward and rewind a video

1
2

When a video is playing, tap the screen to display the controls.
Drag the progress bar marker left to rewind, or right to fast-forward.

•

To adjust the sound volume of a video
Press the volume key up or down.

Album home screen menu
From the Album home screen menu you can browse your photo albums, including
photos and videos taken using special effects. From the Album application, you
can also add geotags to photos, perform basic editing tasks, and use methods
such as Bluetooth wireless technology and email to share content.

Album menu overview

1

Return to the Album home screen

2

View all photos and videos taken with your device's camera

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3

View folders for saved media items

4

View saved videos

5

View your photos on a map or in Globe view

6

View your favourite photos and videos

7

View hidden photos and videos

8

Upload photos and videos to an online service

9

Launch 3D Creator to make 3D scans with your device

10

Launch Movie Creator to view short movies of your photos

11

View photos and videos on other devices in the same network

12

Open the Album settings menu

13

Open web support

Sharing and managing photos and videos
You can share photos and videos that are saved on your device. You can also
manage photos in batches or link photos to contacts. To free up space and avoid
unpredictable data loss, regularly transfer your photos and videos to a computer or
external storage device. See Managing files using a computer on page 41.
You might not be able to copy, send or transfer copyright-protected items. Some items may
not send if the file size is too large.

To share a photo or video
1
2
3

In Album, find and tap the photo or video that you want to share.
Tap the screen to display the toolbars, then tap .
Tap the application that you want to use to share the photo, then follow the
steps to send it.
To use a photo as a contact picture

1
2
3

When you are viewing a photo, tap the screen to display the toolbars, then
tap > Use as > Contact photo.
Select a contact, then edit the photo as desired.
Tap Save.
To use a photo as wallpaper

1
2
3

When you are viewing a photo, tap the screen to display the toolbars, then
tap > Use as > Wallpaper.
Select an option, then edit the photo as desired.
Tap Save.
To rotate a photo

1
2

When you are viewing a photo, tap the screen to display the toolbars, then
tap .
Tap Rotate, then select an option. The photo is saved in the new orientation.
To delete a photo or video

1
2

When you are viewing a photo, tap the screen to display the toolbars, then
tap .
Tap Delete.

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To work with batches of photos or videos in Album
1
2
3

When viewing thumbnails of photos and videos in Album, touch and hold an
item until it is highlighted.
Tap other items that you want to work with to select them. If you want to
select all items, tap , then tap Select all.
Use the tools in the toolbar to work with your selected items.

Hiding photos and videos
You can hide any photos and videos from the Album home screen. Once photos
and videos are hidden from the Album home screen, they can only be viewed from
the Hidden folder.
To hide a photo or video
1
2
3

In Album, find and tap the photo or video that you want to hide.
Tap the screen to display the toolbars, then tap .
Tap Hide > OK.
To view your hidden photos and videos

1
2
3

In Album, tap , then tap Hidden.
Tap a photo or video to view it.
Flick left to view the next photo or video. Flick right to view the previous
photo or video.
To unhide a photo or video

1
2
3
4

In Album, tap , then tap Hidden.
Tap a photo or video that you want to unhide.
Tap the screen to display the toolbars, then tap
Tap Don't hide.

.

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Connectivity
Mirroring the screen of your device wirelessly on a TV
You can use the Screen mirroring feature to show the screen of your device on a TV
or other large display without using a cable connection. Wi-Fi Direct® technology
creates a wireless connection between the two devices, so you can sit back and
enjoy your favourite photos from the comfort of your couch. You can also use this
feature to listen to music from your device using the TV's speakers.
When using Screen mirroring, the image quality may sometimes be negatively impacted if
there is interference from other Wi-Fi networks.

To mirror the screen of your device on a TV screen
1
2
3
4

TV: Follow the instructions in the User guide of your TV to turn on the Screen
mirroring function.
Your device: Find and tap Settings > Device connection > Screen
mirroring.
Tap Start.
Tap OK and select a device.
Your TV must support Screen mirroring based on Wi-Fi CERTIFIED Miracast™ for the function
to work. If your TV does not support Screen mirroring, you may need to purchase a wireless
display adapter separately. Also, when using Screen mirroring, do not cover the Wi-Fi
antenna area of your device.

To stop screen mirroring between devices
1
2

Find and tap Settings > Device connection > Screen mirroring.
Tap Disconnect, then tap OK.
You can also stop screen mirroring by tapping the notification in the status bar of your
device. Drag the status bar downwards and tap Disconnect, then tap OK.

Connecting your device to USB accessories
You can use a USB Type-C host adapter to connect your device to USB accessories
such as USB mass storage devices, analog headphones, game controllers, USB
keyboards and USB mice. If the USB accessory has a USB Type-C connector, a USB
Type-C host adapter is not necessary.
This device has a capless USB port. If your device gets exposed to water, ensure
that the port is completely dry before connecting a USB cable. If water is detected
on the USB connector, a warning notification appears in the Notification panel.
USB host adapters are sold separately. Sony does not guarantee that all USB accessories are
supported by your device.

To use headphones with the USB Type-C to 3.5mm Audio Jack Adapter
1
2

Connect your headphones to the USB Type-C to 3.5mm Audio Jack Adapter.
Insert the USB Type-C to 3.5mm Audio Jack Adapter into the USB port of your
device.

NFC (Near Field Communication)
Use NFC (Near Field Communication) to share data with other devices, such as
videos, photos, web page addresses, music files or contacts. You can also use NFC
to scan tags that give you more information about a product or service, and tags
that activate certain functions on your device.
NFC is a wireless technology with a maximum range of one centimetre, so the
devices sharing data must be held close to each other. Before you can use NFC,
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you must first turn on the NFC function, and the screen of your device must be
active and unlocked.
The NFC detection area is located on the back of the device. Hold your device close
to another device or an NFC reader so that the NFC detection areas touch.

NFC may not be available in all countries or regions. Using certain apps, some NFC functions
can be enabled even when the device is switched off. Note that not all devices support this
feature.

To enable or disable the NFC function
1
2

Find and tap Settings > Device connection.
Tap the NFC slider.
To share a contact with another device using NFC

1
2
3
4
5
6

Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
To view contacts, find and tap .
Tap the contact that you want to share.
Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the contact appears.
Tap the thumbnail to start the transfer.
When the transfer is done, the contact information is saved on the receiving
device and displayed on its screen.

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To share a music file with another device using NFC
1
2
3
4
5
6
7
8
9

Make sure that both your device and the receiving device have the NFC
function turned on, and that both screens are active and unlocked.
To open the Music application, find and tap .
Select a music category and browse to the track you want to share.
Tap the track to play it. You can then tap to pause the track. The transfer
works whether the track is playing or paused.
Make sure the track is displayed on full screen.
Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the track appears.
Tap the thumbnail to start the transfer.
When the transfer is done, the music file is saved on the receiving device.
To display the music file, drag down the status bar to open the Notification
panel, and then tap Beam complete.
To share a photo or video with another device using NFC

1
2
3
4
5
6
7

Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
To view photos and videos on your device, find and tap Album.
Tap the photo or video that you want to share.
Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the photo or video appears.
Tap the thumbnail to start the transfer.
When the transfer is done, the photo or video is saved on the receiving
device.
To display the photo or video, drag down the status bar to open the
Notification panel, and then tap Beam complete.
To share a web address with another device using NFC

1
2
3
4
5
6

Make sure that both devices have the NFC function turned on, and that both
screens are active and unlocked.
To open the web browser, find and tap .
Load the web page that you want to share.
Hold your device and the receiving device close to each other so that the
NFC detection areas of each device touch. When the devices connect, a
thumbnail of the web page appears.
Tap the thumbnail to start the transfer.
When the transfer is done, the web page is displayed on the screen of the
receiving device.

Scanning NFC tags
Your device can scan various kinds of NFC tags to receive additional information,
such as a web address. For example, it can scan embedded tags on a poster, on a
billboard advertisement, or beside a product in a retail store.
To scan an NFC tag
1
2

Make sure that your device has the NFC function turned on and that the
screen is active and unlocked.
Place your device over the tag so that the NFC detection area touches it.
Your device scans the tag and displays the content collected. Tap the
content of the tag to open it.

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Connecting to an NFC compatible device
You can connect your device to other NFC compatible devices produced by Sony,
such as a speaker or a headphone. When establishing this kind of connection, refer
to the User guide of the compatible device for more information.
You may need to have Wi-Fi or Bluetooth activated on both devices for the connection to
work.

Bluetooth wireless technology
Use the Bluetooth function to send files to other Bluetooth compatible devices, or
to connect to handsfree accessories. Bluetooth connections work better within 10
metres (33 feet), with no solid objects in between. In some cases you have to
manually pair your device with other Bluetooth devices.
Interoperability and compatibility among Bluetooth devices can vary.
If you are using a device with multiple users, each user can change the Bluetooth settings,
and the changes affect all users.

To turn the Bluetooth function on or off
1
2

Find and tap Settings > Device connection > Bluetooth.
Tap the Bluetooth slider to enable or disable the function.
You can also turn Bluetooth on or off from the Quick settings panel.

Naming your device
You can give your device a name. This name is shown to other devices after you
have turned on the Bluetooth function and your device is set to visible.
To give your device a name
1
2
3
4
5

Make sure that the Bluetooth function is turned on.
Find and tap Settings > Device connection > Bluetooth.
Tap > Rename this device.
Enter a name for your device.
Tap RENAME.

Pairing with another Bluetooth device
When you pair your device with another device, you can for example connect your
device to a Bluetooth headset or a Bluetooth car kit, and use these other devices to
share music.
Once you pair your device with another Bluetooth device, your device remembers
this pairing. When pairing your device with a Bluetooth device for the first time,
you may need to enter a passcode. Your device will automatically try the generic
passcode 0000. If this does not work, refer to the user guide for your Bluetooth
device to get the device passcode. You do not need to re-enter the passcode the
next time you connect to a previously paired Bluetooth device.
Some Bluetooth devices, for example, most Bluetooth headsets, require you to both pair
and connect with the other device.
You can pair your device with several Bluetooth devices, but you can only connect to one
Bluetooth profile at the same time.

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To pair your device with another Bluetooth device
1
2
3
4
5

Make sure that the device you want to pair with has the Bluetooth function
activated and is visible to other Bluetooth devices.
Find and tap Settings > Device connection > Bluetooth.
Tap the Bluetooth slider to enable the function. A list of the available
Bluetooth devices appears.
Tap the Bluetooth device that you want to pair with.
Enter a passcode, if required, or confirm the same passcode on both devices.
To connect your device to another Bluetooth device

1
2

Find and tap Settings > Device connection > Bluetooth.
Tap the Bluetooth device that you want to connect to.
To unpair a Bluetooth device

1
2
3

Find and tap Settings > Device connection > Bluetooth.
Under Paired devices, tap beside the name of the device that you want to
unpair.
Tap Forget.

Sending and receiving items using Bluetooth technology
Use Bluetooth technology to share items with other Bluetooth compatible devices
such as phones or computers. You can send and receive the following kinds of
items:
•
•
•

Photos and videos
Music and other audio files
Web pages
To send items using Bluetooth

1
2
3
4
5
6
7
8
9

Make sure the Bluetooth function is turned on for the receiving device, and
that the device is visible to other Bluetooth devices.
Open the application on the sending device which contains the item that
you want to send. Scroll to the item.
Depending on the app and the item you want to send, you may need to
touch and hold or open the item, then tap .
Select Bluetooth.
Turn on Bluetooth if prompted.
Tap the name of the receiving device.
On the receiving device, accept the connection if prompted.
On the sending device, confirm the transfer to the receiving device, if
prompted.
Accept the incoming item on the receiving device.
To receive items using Bluetooth

1
2
3
4
5
6
7

Make sure that the Bluetooth function is on and is visible to other Bluetooth
devices.
The sending device now starts sending data to your device.
If prompted, enter the same passcode on both devices, or confirm the
suggested passcode.
When you are notified of an incoming file to your device, drag the status bar
downwards and tap the notification to accept the file transfer.
Tap Accept to start the file transfer.
To view the progress of the transfer, drag the status bar downwards.
To open a received item, drag the status bar downwards and tap the relevant
notification.
To view files you have received using Bluetooth

1
2

Find and tap Settings > Device connection > Bluetooth.
Tap and select Show files received.

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Smart apps and features that save
you time
Google Feed
Use the Google app to search the internet. You can also enable a feed for regular
updates ‒ for example, you can get traffic information before commuting to work,
find popular restaurants in your area, see your favourite team's current score, and
more. The app can be accessed by tapping in the application list, or you can
reserve a pane on your Home screen for quick access and easy reading.
To reserve a pane on the Home screen for Google Feed
1
2
3

Touch and hold an empty area on your Home screen.
Tap , then tap the Google feed slider.
You can now swipe to the left-most pane on the Home screen to access the
Google Feed interface.
If you reserve the left-most pane for Google Feed, the main Home screen pane cannot be
changed and additional panes cannot be added to the left. Only the left-most pane can be
reserved.

To enable or disable data usage for Your feed
1
2

Find and tap Settings > Google > Search > Your feed.
Tap the Data Saver slider to enable or disable data usage for Your feed.

Using your device as a wallet
You can use your device to pay for goods without reaching for your real wallet and
manage all payment services in one place. When making a payment, remember to
turn on the NFC function before you touch your device to a card reader. For more
information about NFC, see NFC (Near Field Communication) on page 101.
Mobile payment services may not be available in your region. For Dual SIM devices, NFCinitiated payments are only supported for an NFC-enabled SIM card inserted in SIM card slot
1.

To manage payment services
1
2
3

Make sure NFC is enabled on your device.
Find and tap Settings > Apps & notifications > Advanced > Default Apps >
Tap & pay. A list of payment services appears.
Manage the payment services as desired. For example, you can change your
default payment service.

Xperia Actions
Use Xperia Actions to customise phone settings for different circumstances. You
can select and schedule separate phone settings for night-time, specific days,
hours or locations, and when you travel abroad. For example, have your device
automatically turn on Flight or Do not Disturb mode for times when you do not
want to receive notifications. You can also set which apps use data when roaming,
or have STAMINA mode automatically turn on when you travel abroad.

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To activate Good night actions
1
2
3
4
5
6

Find and tap Settings > Xperia Assist > Xperia Actions.
Tap Good night.
Tap the time interval. Select the time interval you want to edit, or tap to
add a new time interval. Select the desired days and time, then tap DONE.
Tap , then tap and mark the checkboxes as desired.
Tap SAVE.
Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.

To activate Focus actions
1
2
3
4
5
6

Find and tap Settings > Xperia Assist > Xperia Actions.
Tap Focus.
Tap the time interval. Select the time interval you want to edit, or tap to
add a new time interval. Select the desired days and time, then tap DONE.
Tap , then tap and mark the checkboxes as desired.
Tap SAVE.
Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.

To activate Commute actions
1
2
3
4
5
6

Find and tap Settings > Xperia Assist > Xperia Actions.
Tap Commute.
Tap the time interval. Select the time interval you want to edit, or tap to
add a new time interval. Select the desired days and time, then tap DONE.
Tap , then tap and mark the checkboxes as desired.
Tap SAVE.
Tap the sliders to enable or disable the functions.
You can also add your location for a more accurate experience.

To activate Gaming actions
1
2
3
4
5

Find and tap Settings > Xperia Assist > Xperia Actions.
Tap Gaming.
Tap and mark the checkboxes as desired then tap No apps selected and
select the games you wish to use the settings for.
Tap SAVE.
Tap the sliders to enable or disable the functions.
To activate Abroad actions

1
2
3
4
5

Find and tap Settings > Xperia Assist > Xperia Actions.
Tap Abroad.
Tap and mark the checkboxes as desired.
Tap SAVE.
Tap the sliders to enable or disable the functions.

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Clock and Calendar
Calendar
Use the Calendar application to manage your time schedule. If you have signed in
to and synchronised your device with one or several online accounts that include
calendars, for example, your Google account, then calendar events from these
accounts will also appear in the Calendar application. You can select which
calendars you want to integrate into the combined Calendar view.
When an appointment time approaches, your device plays a notification sound to
remind you. Also, appears in the status bar.

•

1

Access settings, select a view type and the calendars that you want to view

2

Access an overview of the current month

3

Return to the current date

4

Access other options

5

Scroll up or down to browse the calendar

6

Add a calendar entry

To learn more about Calendar
When the Calendar application is open, tap
feedback.

, then find and tap Help &

Clock
You can set one or several alarms and use any sound file saved on your device as
the alarm signal. The alarm does not sound if your device is turned off.
The alarm time format displayed is the same as the format you select for your
general time settings, for example, 12-hour or 24-hour.

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1

Access the Alarm tab

2

Access the World clock tab

3

Access the Stopwatch tab

4

Access the Timer tab

5

View options for the current tab

6

Open date and time settings

7

Edit an existing alarm

8

Turn an alarm on or off

9

Add a new alarm

To set a new alarm
1
2
3
4

Find and tap Clock.
Tap .
Select the desired value.
Tap OK.
Tap

to reveal MORE SETTINGS.

•

To snooze an alarm when it sounds
When the alarm sounds, tap SNOOZE.

•

To turn off an alarm when it sounds
Drag the slider to turn off the alarm, or tap Dismiss if the screen is active.
To turn off a snoozed alarm, you can drag down the status bar to open the Notification
panel and then tap Dismiss.

To edit an existing alarm
1
2
3
4

Find and tap Clock, then tap for the alarm that you want to edit.
Tap Edit time and select the desired values, then tap OK.
Tap MORE SETTINGS to customize your alarm.
Tap Save.

•

To turn an alarm on or off
To turn an alarm on or off, tap an existing alarm.
The alarm in use is indicated by

.

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•

To delete an alarm
Find and tap Clock, then touch and hold the alarm that you want to delete,
then tap .
To set the sound for an alarm

1
2
3

Find and tap Clock, then tap for the alarm that you want to edit.
Tap MORE SETTINGS > Alarm sound and select an option, or tap and
select a music file.
Tap DONE, then tap Save.
To set the alarm volume to increase

1
2
3

Find and tap Clock, then tap for the alarm that you want to edit.
Tap MORE SETTINGS, then tap the slider for Volume increase.
Tap Save.
To set a recurring alarm

1
2
3

Find and tap Clock, then tap for the alarm that you want to edit.
Tap the Repeat checkbox.
Mark the relevant days as desired.
To select the alarm type for an alarm

1
2
3

Find and tap Clock, then tap for the alarm that you want to edit.
Tap MORE SETTINGS > Alarm type, then select an option.
Tap Save.
To set the side keys behaviour

1
2
3
4

Find and tap Clock and then tap for the alarm that you want to edit.
Tap MORE SETTINGS, then tap Side keys behaviour.
Select the desired behaviour of side keys.
Tap Save.

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Accessibility
Magnification
Magnification allows you to zoom in to parts of the screen by tapping an area of
the touchscreen three times in succession.
To enable or disable Magnification
1
2

Find and tap Settings > Accessibility > Magnification.
Select an option and tap the slider to enable the function.
To magnify an area and pan across the screen

1
2
3
4

Make sure that Magnification is enabled.
Depending on the selected magnification option, to temporary magnify the
area tap the screen three times or tap first and then tap the screen.
Move the area by dragging it with two or more fingers.
To exit zoom mode, tap the area three times or tap again.
With certain applications, you can also zoom in or out by pinching an area.

Font size
You can enable the Font size option to increase the default size of text displayed
on your device.
To set Font size
1
2

Find and tap Settings > Accessibility.
Tap Font size, and then set the desired font size by tapping the scale.

Display size
You can use the Display size setting to increase or decrease all elements on your
screen, not just text.
To set Display size
1
2

Find and tap Settings > Accessibility.
Tap Display size, and then set the desired display size by tapping the scale.

Colour correction
The Colour correction setting adjusts how colours are displayed on the screen for
users who are colour blind or have difficulty distinguishing between colours.
To enable or disable Colour correction
1
2
3

Find and tap Settings > Accessibility > Colour correction.
Tap the slider under Colour correction to enable or disable the function.
Tap Correction mode, then select the appropriate colour sensitivity.
Colour correction is currently an experimental feature and may affect device performance.

TalkBack
TalkBack is a screen reader service for visually impaired users. TalkBack uses
spoken feedback to describe any events or actions performed on your Android
device. TalkBack describes the user interface and reads out software errors,
notifications and messages.

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To enable TalkBack
1
2

Find and tap Settings > Accessibility > TalkBack.
Tap the slider and then tap OK.
To change speech, feedback and touch preferences for TalkBack, tap Settings, then tap the
screen twice.
TalkBack launches a tutorial immediately after you enable the feature. To exit the tutorial,
tap , then tap the screen twice.

To disable TalkBack
1
2
3
4
5

Find and tap Settings, then tap anywhere on the screen twice.
Find and tap Accessibility by scrolling through the list with two or more
fingers, then tap anywhere on the screen twice.
Find and tap TalkBack by scrolling through the list with two or more fingers,
then tap anywhere on the screen twice.
Tap the on-off switch, and then tap anywhere on the screen twice.
Tap OK, and then tap anywhere on the screen twice.

Mono audio
The Mono audio setting makes both left and right audio channels get played back
simultaneously when playing audio. Using Mono instead of Stereo playback is
most useful for users with certain types of hearing loss or for safety reasons, for
example when you need to listen to your surroundings.
To enable or disable Mono audio
1
2

Find and tap Settings > Accessibility.
Tap the slider beside Mono audio to enable or disable this function.

Switch Access
With Switch Access, you can interact with your Xperia device using one or more
switches. A switch is a device used to send a keystroke signal to your Android
device. These can be helpful for users with mobility limitations. For more
information about Switch Access, see Settings > Accessibility > Switch Access >
SETTINGS > Help & feedback.
To enable or disable Switch Access
1
2
3

Find and tap Settings > Accessibility > Switch Access.
Tap the slider to enable or disable the function, then tap OK.
Follow the on-screen instructions, then tap Finish.

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Support and legal
Support application
Use the Support app to find device and software information. You can read
support topics, troubleshoot or use helpful apps such as the device test. Visit our
Web support directly from the app to read User guides, knowledge articles or the
Support forum.
Support contact information is available from the Contact us menu even without a network
connection.

•

To access the Support app
Find and tap Settings > .
Connect to the internet when using the Support application for the best available support.

Restarting, resetting and repairing
You can force your device to restart or shut down if it stops responding or won't
restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is
sometimes necessary if your device stops functioning properly, but note that if you
want to keep any important data, you should first back up this data to a memory
card or other non-internal memory. For more information, see Backing up and
restoring content on page 43.
If your device fails to turn on or you want to reset your device’s software, you can
use Xperia Companion to repair your device. For more information on using Xperia
Companion, see Xperia Companion on page 41.
If you are sharing a device with multiple users, you may need to log in as the owner, that is,
the primary user, to reset your device to its original factory settings.

To restart your device
Your device may fail to restart if the battery level is low. Connect your device to a charger
and try restarting again.

1
2

Long press the power key.
In the menu that opens, tap Restart. The device restarts automatically.
To force the device to restart or shut down

1

Long press the power key and the volume up key at the same time for 6
seconds.
2 Your device vibrates once. Depending on whether you wish to force the
device to restart or shut down, proceed as follows.
• If you wish to force restart the device: Release the keys at this point. The
device restarts.
• If you wish to force shut down the device: Continue pressing the keys.
After a few more seconds, the device vibrates three times and turns off.
To perform a factory data reset
To avoid permanent damage to your device, do not interrupt a factory data reset procedure.

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1

2
3
4
5

Back up any important data that is saved on the internal memory of your
device to a memory card or other non-internal memory. If you have any
encrypted files stored on an SD card, you should also remove the encryption
to ensure you can still access them after the reset.
Find and tap Settings > System > reset.
Tap Factory data reset > Reset phone.
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
To confirm, tap Erase everything.
Your device does not revert to an earlier software version of Android when you perform a
factory data reset.

Repairing the device software
If you forget your screen unlock password, PIN or pattern, you can use the device
repair feature in Xperia Companion to erase the security layer. You need to provide
your Google account login details to perform this operation. By running the repair
feature, you reinstall software for your device and you may lose some personal
data in the process.
If your device seems to have frozen, restarts repeatedly or doesn’t start at all after
you’ve updated the Xperia software or after you’ve performed a software repair or
a factory data reset, try forcing the device to shut down then try turning it back on.
If the problem still exists, force the device to shut down then perform a software
repair.
To find out the recovery time, visit Google’s support page
http://support.google.com.
When you receive a new Google account username or password, you might not be able to
use them to log in.

To repair the device software using Xperia Companion
Before performing a software repair, make sure you know your Google account username
and password. Depending on your security settings, you may need to enter them in order to
restart the device after a software repair.

1
2
3

Make sure that Xperia Companion is installed on your PC or Mac.
Open the Xperia Companion software on the computer and click Software
repair on the main screen.
Follow the instructions that appear on the screen to reinstall the software
and complete the repair.

Warranty, SAR and usage guidelines
For information about warranty, SAR (Specific Absorption Rate) and safety
guidelines, please read the Important information provided under Settings >
System > About phone > Legal information on your device.

Legal information

Sony H8314/H8324
This User guide is published by Sony Mobile Communications Inc. or its local affiliated company, without
any warranty. Improvements and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/or equipment, may be made by
Sony Mobile Communications Inc. at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide. All illustrations are for illustration purposes only and may
not accurately depict the actual device.
All product and company names mentioned herein are the trademarks or registered trademarks of their
respective owners. All other trademarks are property of their respective owners. Any rights not expressly
granted herein are reserved. Visit www.sonymobile.com/us/legal/ for more information.
This User guide may reference services or applications provided by third parties. Use of such programming
or services may require separate registration with the third party provider, payment of fees or provision of
credit card information, as well as be subject to additional terms of use, change, interruption or

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discontinuance at any time. For applications accessed on or through a third-party website, please review
such websites’ terms of use and applicable privacy policy in advance. Sony does not warrant or guarantee
the availability or performance of any third-party application, websites or offered services.
Your device has the capability to download, store and forward additional content, for example, ringtones.
The use of such content may be restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not Sony, are entirely responsible for additional
content that you download to or forward from your device. Prior to your use of any additional content,
please verify that your intended use is properly licensed or is otherwise authorized. Sony does not
guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under
no circumstances will Sony be liable in any way for your improper use of additional content or other third
party content.
This product is licensed under the MPEG-4 visual and AVC patent portfolio licences for the personal and
non-commercial use of a consumer for (i) encoding video in compliance with the MPEG-4 visual standard
("MPEG-4 video") or the AVC standard ("AVC video") and/or (ii) decoding MPEG- 4 or AVC video that was
encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a
video provider licenced by MPEG LA to provide MPEG-4 and/or AVC video. No licence is granted or shall be
implied for any other use. Additional information including that relating to promotional, internal and
commercial uses and licensing may be obtained from MPEG LA, L.L.C. See www.mpegla.com. MPEG Layer-3
audio decoding technology licenced from Fraunhofer IIS and Thomson.
SONY MOBILE WILL NOT BE LIABLE FOR ANY LOSS, DELETION AND/OR DATA-OVERWRITING OF PERSONAL
DATA OR FILES STORED ON YOUR DEVICE (INCLUDING BUT NOT LIMITED TO CONTACTS, MUSIC TRACKS AND
PICTURES) ARISING OUT OF ANY UPDATE OF YOUR DEVICE BY ANY OF THE METHODS DESCRIBED IN THIS
USER GUIDE OR DOCUMENTATION. IN NO EVENT SHALL SONY MOBILE’S OR ITS SUPPLIERS’ TOTAL LIABILITY
TO YOU FOR ANY AND ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT,
INCLUDING, BUT NOT LIMITED TO NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT ACTUALLY PAID BY
YOU FOR YOUR DEVICE.
© 2018 Sony Mobile Communications Inc.
All rights reserved.

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