Philips Consumer Lifestyle DL8791 Philips Health Watch User Manual 4222 100 5309 3 DFU Leaflet A7 v1 indd
Philips Consumer Lifestyle Philips Health Watch 4222 100 5309 3 DFU Leaflet A7 v1 indd
Contents
- 1. User Manual Part 01
- 2. User Manual Part 02
User Manual Part 01
Prob lem Possible
cause
Solution
Pairing
again
with the
same
phone
or tablet
is not
possib le.
On the OS of
the phone,
in the app or
in the health
watch the
former pairing
bond still
exists.
If you want to pair to
the same phone again
follow these steps
below:
For iOS: 1. Go to Settings on
your health watch and
choose the unpair
function.
2. In the Philips
HealthSuite health
app, go to Health
Watch in the Settings
menu and choose
'Remove device'.
3. Shut down the app.
4. Remove the
Philips health watch
from the Bluetooth
settings menu of your
smartphone.
5. Open the Philips
HealthSuite health
app and pair again.
For Android: 1. Go to Settings on
your health watch and
choose the unpair
function.
2. In the Philips
HealthSuite health
app, go to Health
Watch in the Settings
menu and choose
'Remove device'.
3. Try to pair again.
Sync ing
does not
work.
Bluetooth is
o on your
phone or
health watch.
Activate Bluetooth on
your smartphone and
make sure ight mode
is not activated on the
health watch.
Devices are
not within
range.
Hold device close to
mobile phone and try
again.
Device is not
paired.
Make sure device is
properly paired. (see
'Preparing for use')
Battery of the
device is too
low.
Make sure the battery
of the device is
charged.
Touch
inter face
is not
workin g.
The screen is
locked.
Unlock the screen by
tapping three times
on the bottom of the
touch ring.
The
device
does not
respo nd
or the
display
is dark
and the
device
seems
switch ed
o.
The battery is
empty.
Put the device in the
charging cradle and
connect to a power
socket. Wait until the
device is fully charged.
There is an
internal error.
If the device fails to
charge or the device
still does not respond,
call 1-844-531-6861
for assistance.
The glass
of the
device is
broken.
The watch
was dropped.
Call 1-844-531-6861
for assistance. Do not
use the device when
the glass is broken.
Heart
rate
signal
is not
showi ng.
Strap is not
fastened
tight enough
around your
wrist.
Make sure the watch
is worn correctly.
Indicate the side you
are wearing the watch
on in the app. In the
app you can also
select if your wearing
side is your dominant
hand.
Personal
settings are
incorrect in
the app.
Update and correct
your personal settings
in the app.
Watch or skin
is not clean.
Clean the device and
your skin under the
device.
In doubt
about
accura-
cy. / My
device is
not mea-
sur ing
correc-
tly.
Direct contact
with the skin
can be lost
if the watch
is worn too
loosely or
when the
strap is
positioned
over the wrist
bone or when
there is a lot
of hand/wrist
movement.
Make sure to position
the watch correctly
and provide a snug but
comfortable t. If this
does not x the issue,
try re-positioning the
watch at bit higher up
on the arm or on the
other arm. (if you place
the watch on the other
arm, do not forget
to change the watch
placement setting in
the app).
Blood ow in
the skin can
be impacted
by increased
pressure on
the small
blood vessels
in the skin
(e.g. when the
watch strap is
too tight).
Try loosening the
strap a notch to
relieve some pressure,
but make sure the
watch still retains a
snug t.
To assess the electromagnetic environment due
to xed RF transmitters, an electromagnetic site
survey should be considered. If the measured eld
strength in the location in which the device is used
exceeds the applicable RF compliance level above,
the device should be observed to verify normal
operation. If abnormal performance is observed,
additional measures may be necessary, such as
re-orienting or relocating the device.
Over the frequency range 150 kHz to 80 MHz,
eld strengths should be less than 3 V/m.
Recommended separation distances
between portable and mobile RF
communications equipment and the
Medical device
The device is intended for use in an electromagnetic
environment in which radiated RF disturbances are
controlled. The customer or the user of the device
can help prevent electromagnetic interference
by maintaining a minimum distance between
portable and mobile RF communications equipment
(transmitters) and the device as recommended
below, according to the maximum output power of
the communications equipment.
Separation distance according to
frequency of transmitter
Rated
maximum
output
power of
transmitter
(W)
150 kHz to
80 MHz
outside
ISM bands
d=1.17 √P
80 MHz to
800 MHz
d=1.17 √P
800 MHz
to 2,5 GHz
d=2.23 √P
0,01 5in 5in 9in
0,1 1ft. 4in 1ft. 4in 2½ft
1 4ft 4ft 7½ft
10 12½ ft 12½ft 24ft
100 39ft 39ft 75½ft
For transmitters rated at a maximum output power
not listed above, the recommended separation
distance d in meters (m) can be estimated using
the equation applicable to the frequency of the
transmitter, where P is the maximum output power
rating of the transmitter in watts (W) according to
the transmitter manufacturer.
Note 1: At 80 MHz and 800 MHz, the separation
distance for the higher frequency range applies.
Note 2: These guidelines may not apply in all
situations. Electromagnetic propagation is aected
by absorption and reection from structures,
objects and people.
Frequency range: 2400-2478 MHz.
Output power, highest setting: 5 dBm.
Modulation: 1-Mbps GFSK.
EMC Guidance
-The device needs special precautions regarding
EMC and needs to be installed and put into
service according to the EMC information
provided in the accompanying documents.
-Wireless communications equipment such as
wireless home network devices, mobile phones,
cordless telephones and their base stations,
walkie-talkies can aect this equipment and
should be kept at least a distance d = 3.3 m
(11 ft) away from the equipment.
Note: As indicated in IEC 60601-1-2:2007 for ME
equipment, a typical cell phone with a maximum
output power of 2 W yields d = 3.3 m (11ft) at an
immunity level of 3V/m.
FCC Compliance information
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Radio interference
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment o and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment
and receiver.
-Connect the equipment to an outlet on a circuit
dierent from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV
technician for help.
RF Radiation exposure statement
This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. For wrist-worn operation, this
equipment has been assessed and meets the
FCC RF exposure guidelines for portable devices.
Do not attempt to repair or modify this equipment.
Any repairs or alterations made by the user to the
equipment may void the warranty and compliance
of the equipment. Changes or modications made
to this equipment not expressly approved by
Philips may void the FCC authorization to
operate this equipment. For assistance visit
our website www.philips.com/support or call
toll-free 1-844-531-6861.
Prob lem Possible
cause
Solution
Blood ow in
the skin can
be temporarily
reduced
during warm-
up exercises
as more blood
is directed to
the muscles.
Disregard inaccurate
measures during
warm-up exercises
and provide some
time for the blood
ow to the skin
to adjust to the
exercising conditions.
Blood ow in
the skin can
be temporarily
reduced when
going outside
when it is
very cold as
more blood is
directed to the
body’s core.
Try wearing long-
sleeved clothing
to cover the watch
and starting the
measurement inside.
Disregard inaccurate
measurements during
the rst couple of
minutes and provide
some time for the
blood ow to the
skin to adjust to the
exercising conditions.
Transmittance
of light through
the skin can
be inuenced
by stark
contrast in
pigmentation
of the skin
(e.g. due to a
pattern in a
tattoo). This
could result
in inaccurate
optical
heart rate
measurement.
Try re-positioning the
watch at bit higher
up on the wrist or
on the other wrist
(if you place the
watch on the other
arm, do not forget
to change the watch
placement setting in
the app).
Assistance
For assistance, visit our website:
www.philips.com/support or call toll free
1-844-531-6861
You can also visit the help section in the app.
Online information is available 24 hours a day,
7 days a week.
Full Two-Year Warranty
Philips Electronics North America Corporation
warrants each new Philips product, model DL8791,
against defects in materials or workmanship for a
period of two years from the date of purchase and
agrees to repair or replace any defective product
without charge.
IMPORTANT: This warranty does not cover damage
resulting from accident, misuse or abuse, lack of
reasonable care, the axing of any attachment
not provided with the product or loss of parts or
subjecting the product to any but the specied
voltage.*
NO RESPONSIBILITY IS ASSUMED FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
In order to obtain warranty service, simply go to
www.philips.com/support or call toll-free
1-844-531-6861. It is suggested that for your
protection you return shipments of product by
insured mail, insurance prepaid. Damage occurring
during shipment is not covered by this warranty.
NOTE: No other warranty, written or oral, is
authorized by Philips Electronics North America
Corporation. This warranty gives you specic
legal rights, and you may also have other rights
which vary from state to state. Some states do not
allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion
and limitations may not apply to you.
* Read enclosed instructions carefully.
Manufactured for: Philips Consumer Lifestyle,
A division of Philips Electronics North America
Corporation, P.O. Box 10313, Stamford, CT 06904.
PHILIPS and Philips Shield are registered
trademarks of Koninklijke Philips N.V.
© 2016 Philips Electronics North America
Corporation. All Rights Reserved.
Compliance information
Electromagnetic emissions and immunity
The device is approved according to EMC safety
standard IEC 60601-1-2. It is designed to be used
in typical domestic environments.
Table 1 Guidance and manufacturer’s
declaration – electromagnetic emissions -
for all ME equipment and ME systems
Guidance and manufacturer’s declaration –
electromagnetic emissions
The device is intended for use in the
electromagnetic environment specied below.
The customer or the user of the device should
assure that it is used in such an environment.
Emissions
test
Com-
pli ance
Electromagnetic
environment -
guidance
RF emissions
CISPR 11
Group 1 The device must
emit electromagnetic
energy in order to
perform its intended
function. Nearby
electronic equipment
may be aected.
RF emissions
CISPR 11
Class B The device is
suitable for use in
all establishments,
including domestic
establishments
and those directly
connected to the
public low voltage
power supply
network that supplies
buildings used for
domestic purposes.
Harmonic
emissions IEC
61000-3-2
Not
applica-
ble
Voltage uc tu-
a tions/ick er
emissions IEC
61000-3-3
Not
applica-
ble
Trademarks
BlueTooth wordmark
The BlueTooth® Smart wordmark and logos are
registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Philips is under license.
App Store and iPhone
App Store and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Google Play and Android
Google Play and Android are trademarks of
Google Inc.
Explanation of symbols
The warning signs and symbols are essential
to ensure that you use this product safely and
correctly and to protect you and others from injury.
Below you nd the meaning of the warning signs
and symbols on the label and in the user manual.
Refers to the user manual. Read the
user manual before you use the device.
Indicates caution.The user should
consult the instructions for use for
important cautionary information such
as warnings and precautions that
cannot, for a variety of reasons, be
presented on the medical device itself.
Indicates the manufacturer's model or
type number of the device.
Symbol for 'Class II Equipment'.
The adapter is double insulated
(Class II).
Symbol for USB
This appliance contains a rechargeable
battery which must be disposed of
properly. See chapter 'Disposal' for
more information.
This symbol indicates BF (body oating)
applied part. This is the part that comes
into physical contact with the user,
according to IEC 60601-1.The applied
part is the wrist band and back plate of
the watch.
This symbol means: Totally protected
against dust. Protected against the
eect of water immersion between
15 cm / 5 15/16 in and 1 m / 39 3/8 in for
30 minutes.
This symbol means: Protected against
falling drops of water.
Bluetooth® Smart symbol.
This means that this device emits
non-ionizing radiation. All devices
with RF transmitters or that use RF
electromagnetic energy must have a
label with this symbol.
Symbol for the 2 year Philips warranty.
This symbol is a certication mark.
It is used on electronic products
manufactured or sold in the
United States. It conrms that the
electromagnetic interference from the
device is lower than the limits approved
by the FCC.
Manufactured for: Philips Consumer
Lifestyle. A division of Philips
Electronics North America Corporation.
P.O. Box 10313, Stamford, CT 06904.
Indicates the relative humidity limits
to which the device can be safely
exposed: 10% to 93%.
Indicates the storage and transportation
temperature limits to which the medical
device can be safely exposed: 41°F to
104°F / -20°C to 40°C.
Specications
Power supply Built-in rechargeable li-polymer
battery
Charging
cradle
5V DC and 500mA
Display Monochrome display with
backlight
Measurement
range
Heart rate: 30-220 beats per
minute.
Resting respiration rate:
5-45 breaths per minute
Accuracy Heart rate:± 10 bpm or 10%
(whichever is greater)
Resting heart rate:± 3 bpm
Total energy expenditure:± 15%
Resting respiration rate: ± 5
breaths per minute
Steps: ± 5%
Activity recognition (walking,
running, cycling, other): 90%
accurately classied
Normal
operating
conditions
Temperature: 5°C / 41°F to 40°C/
104°F.
Relative humidity: 15% to 93%RH.
Atmospheric pressure: 700hPa to
1060hPa.
Storage and
transportation
conditions
Temperature:-20°C/ -4° F to
60°C/ 140° F.
Relative humidity: 10% < 93%.
Atmospheric pressure: 700hPa to
1060hPa.
10
41º
F
104º
C
Declaration – electromagnetic immunity
Guidance and manufacturer’s declaration –
electromagnetic immunity.
The device is intended for use in the
electromagnetic environment specied below.
The customer or the user of the device should
assure that it is used in such an environment.
IMMU-
NI TY
test
IEC
60601
test
level
Com-
pli-
ance
level
Electromagnetic
environment –
guidance
Elec-
tro sta-
t ic dis-
charge
(ESD)
IEC
61000-
4-2
± 6 kV
contact
± 8 kV
air
± 6 kV
con-
tact
± 8 kV
air
Floors should be
wood, concrete or
ceramic tile. If oors
are covered with
synthetic material,
the relative humidity
should be at least
30 %.
Elec tri-
cal fast
tran-
sient/
b urst
IEC
61000-
4-4
± 2
kV for
power
supply
lines
± 1 kV
for
input/
out put
Lines
± 2
kV for
pow er
sup-
ply
lines
± 1 kV
for
inpu t/
out put
Lines
Electrical power
quality should be
that of a typical
commercial
or hospital
environment.
Surge
IEC
61000-
4-5
± 1 kV
line(s)
to
line(s)
± 2 kV
line(s)
to earth
± 1 kV
line(s)
to
line(s)
Electrical power
quality should be
that of a typical
commercial
or hospital
environment.
Voltage
dips,
short
inter-
rup tions
and
voltage
vari a-
tions on
power
supply
input
lines IEC
61000-
4-11
<5 % UT
(>95 %
dip in
UT)
for 0,5
cycle
40 %
UT (60
% dip in
UT)
for 5
cycles
70 % UT
(30 %
dip in
UT)
for 25
cycles
<5 % UT
(>95 %
dip in
UT) for
5 s
<5 %
UT
(>95
% dip
in UT)
for 0,5
cycle
40 %
UT
(60
% dip
in UT)
for 5
cycl es
70 %
UT (30
% dip
in UT)
Electrical power
quality should be
that of a typical
commercial
or hospital
environment. If the
user of the device
requires continued
operation during
power interruptions,
it is recommended
that the device
be powered from
an uninterruptible
power supply or a
battery.
Power
fre-
quen cy
(50/60
Hz)
mag-
net ic
eld IEC
61000-
4-8
3 A/m 3A/m Power frequency
magnetic elds
should be at levels
characteristic of a
typical location in a
typical commercial or
hospital environment.
Note: UT is the a.c. electrical voltage prior to
application of the test level.
Declaration – electromagnetic immunity
Guidance and manufacturer’s declaration –
electromagnetic immunity.
The device is intended for use in the
electromagnetic environment specied below.
The customer or the user of the device should
assure that it is used in such an environment.
Immunity
test
IEC 60601 test
level
Compliance
level
Conducted
RF IEC
61000-4-6
3 Vrms 150 kHz
to 80 Mhz
3 Vrms
Radiated RF
IEC 61000-
4-3
3 V/m 80 MHz
to 2,5 Ghz
3 V/m
Note 1: At 80 MHz and 800 MHz, the higher
frequency range applies.
Note 2: These guidelines may not apply in all
situations. Electromagnetic propagation is aected
by absorption and reection from structures,
objects and people.
Electromagnetic environment – guidance
Portable and mobile RF communications
equipment should be used no closer to any
part of the device, including cables, than the
recommended separation distance calculated from
the equation applicable to the frequency of the
transmitter.Recommended separation distance
d = 1.17 √P
d = 1.17 √P 80 MHz to 800 Mhz
d = 2.33 √P 800 MHz to 2,5 GHz
Where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended
separation distance in meters (m). Field strengths
from xed RF transmitters, as determined by an
electromagnetic site survey, should be less than
the compliance level in each frequency range.
Interference may occur in the vicinity of equipment
marked with the following symbol:
Field strengths from xed transmitters, such
as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio,
AM and FM radio broadcast and TV broadcast
cannot be predicted theoretically with accuracy.
Net weight Approx. 1.8 oz / 50 g
External
dimensions
Approx. 205.5mm× 38 mm×
10 mm / 8"× 1 1/2''× 3/8"
Accessories Charging cradle, user manual,
second strap size S/M.
Mode of
operation
Continuous operation
Degree of
protection
Type BF applied part
Device
classication
Battery Powered Mode:
Internally Powered ME
Equipment. Class II ME
Equipment
Materials Housing: Surgical grade stainless
steel 316L. Glass: Corning Glass.
Charger bottom and top case:
Plain plastic. Material of straps:
TPU(thermoplastic polyurethane)
DN670.
Service
lifetime
4 years
IP 67 for the
watch
This means: Totally protected
against dust. Protected against
the eect of water immersion
between 15 cm and 1 m for 30
minute. This applies to the watch
and not the charging cradle.
IP21 for the
charging
cradle
This means: Protected against
falling drops of water.
Caution: No modication of this equipment
is allowed.
General description
See illustrations overview (Fig. 1).
1 Wrist band with buckle
2 Menu button
3 Touch ring
4 Large wrist band (M/L)
5 Small wrist band (S/M)
6 Charging pins
7 USB charging cradle
7
2
1
4
3
6
5
1
07
32
12
4
1
2
3
5
7
07
6
552
kcal
9
07
8
72
bpm
3x
10
72
bpm
3x
11
74
bpm
12
DL8791
EN-US
4222.100.5309.3 (06/2016)www.philips.com
Specications are subject to change without notice.
© 2016 Koninklijke Philips N.V.
All rights reserved
Manufactured for:
Philips Consumer Lifestyle
A division of Philips Electronics North America
Corporation
P.O. Box 10313, Stamford, CT 06904
DL8791
4222_100_5309_3_DFU-Leaflet_A7_v1.indd 1 13/06/16 14:00