Pismolabs Technology P1213 Pepwave Wireless Product User Manual PePWave PolePoint

Pismo Labs Technology Limited Pepwave Wireless Product PePWave PolePoint

User Manual

Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of

their respective owners.

User Manual

Pepwave Surf Indoor Series:

Surf mini

Surf On-The-Go

Surf 400

Pepwave Surf DX Series:

400-DX

Document Rev. 9.0.33

May 11

User Manual

Pepwave PolePoint Series

Table of Contents

1 COPYRIGHT ............................................................................................................. 3

2 DISCLAIMER............................................................................................................. 3

3 PRODUCT DESCRIPTION ........................................................................................ 4

3.1 PRODUCT FEATURES ............................................................................................................. 4

3.2 HARDWARE SETUP ................................................................................................................ 5

3.3 LED DESCRIPTION ................................................................................................................ 6

4 USING THE PEPWAVE DEVICES ............................................................................ 9

4.1 PRE-CONFIGURING PC SETUP ............................................................................................... 9

4.2 FIRST TIME SETUP .............................................................................................................. 10

5 CPE SETTINGS DETAILS ...................................................................................... 14

5.1 IP SETTINGS ....................................................................................................................... 14

5.2 RADIO SETTINGS ................................................................................................................. 15

5.3 WIRELESS SETTINGS ........................................................................................................... 16

5.4 ROAMING SETTINGS: ........................................................................................................... 18

5.5 WIRELESS IP SETTINGS ....................................................................................................... 19

5.6 RESTORE AND REBOOT ....................................................................................................... 20

5.7 INTEGRATED WI-FI ACCESS POINT CONFIGURATION ............................................................. 21

6 PORT FORWARDING ............................................................................................. 24

7 QOS ................................................................................................................ 26

8 FIRMWARE UPGRADE .......................................................................................... 27

9 DEBUG AND SYSTEM INFORMATION ................................................................. 28

10 RESTORE TO DEFAULT SETTINGS ..................................................................... 30

10.1 SURF INDOOR SERIES ......................................................................................................... 30

10.2 SURF DX SERIES ................................................................................................................ 30

APPENDIX ................................................................................................................ 31

User Manual

Pepwave PolePoint Series

1 Copyright

The content of this documentation may not be reproduced in any part or as a whole without the prior

written permission of Pepwave Ltd.

2 Disclaimer

Pepwave does not assume any liability arising out of the application or use of any products, or software

described herein. Neither does it convey any license under its patent right nor the patent rights of others.

Pepwave further reserves the right to make changes in any products described herein without notice.

This documentation is subject to change without notice.

User Manual

Pepwave PolePoint Series

3 Product Description

3.1 Product Features

 Signal strength LED for showing the current signal strength

 Always-on, integrated Wi-Fi access point

 WPA/WPA2-Personal and WPA/WPA2-Enterprise security support

 Wi-Fi Multimedia (WMM) support

 Built-in DHCP server and NAT routing to manage client devices

 Customizable, built-in web portal for simple web-based configuration

Surf 400 Surf 400-DX

Surf mini /

Surf On-The-Go

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Pepwave PolePoint Series

3.2 Hardware Setup

3.2.1 Surf mini / Surf On-The-Go Series

1. Attach the provided antenna to the right most antenna connector

2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable.

3. Connect the end of the included power adapter to the power socket on Pepwave Surf mini.

4. Power on the power adaptor.

3.2.2 Surf 400 Series

1. Attach the provided antenna to the left most antenna connector

2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable.

3. Connect the end of the included power adapter to the power socket (labeled “DC 12V”) on

Pepwave Surf.

4. Power on the power adaptor.

3.2.3 Surf DX Series

Please follow the installation guide to set up the Pepwave Surf 400-DX.

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Pepwave PolePoint Series

3.3 LED Description

3.3.1 Surf mini / Surf On-The-Go Series

LED Color Status Description

PWR

Green On Power is on

Off Power is off

RDY

Green On Device is booted

Off Device is not booted

ENET

Green On Ethernet is connected

Blinking Sending/Receiving data

Off Ethernet is not connected

Green On Associated with an access point

Back-and-forth Searching access point

Blinking Acquiring IP address

Off Not associated with any access point

Number of LED

The number of lit signal bars depends on the

strength of the received signal. A larger number of lit

signal bars indicate stronger signals.

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Pepwave PolePoint Series

3.3.2 Surf 400 Series

LED Color Status Description

Power

Green On Power is on

Off Power is off

Status

Green Solid Received signal is Excellent, Very Good and Good

Green Blinking Received signal is Low

Amber Blinking Received signal is Very Low

Amber Solid No wireless signal is detected

Off Booting up / Upgrading firmware

LAN

Green On Ethernet is connected

Green Blinking Sending/Receiving data

Off Ethernet is not connected

Wi-Fi

Green On Associated with an access point

Green Blinking Sending/Receiving data

Off Not associated with any access point

Signal Bars Green N/A

The number of lit signal bars depends on the

strength of the received signal. A larger number of lit

signal bars indicate stronger signals.

User Manual

Pepwave PolePoint Series

3.3.3 Surf DX Series

LED Color Status Description

PWR

Green On Power is on

Off Power is off

LAN

Green On Ethernet is connected

Off Ethernet is not connected

Wi-Fi

Green On

Associated with an access point. The

number of LED lights from “MIN” to “MAX”

indicates the received signal strength level.

Off Not associated with any access point

User Manual

Pepwave PolePoint Series

4 Using the Pepwave Devices

4.1 Pre-configuring PC Setup

You should set up your computer’s LAN interface to obtain an IP address automatically.

In order to do so, select the Start menu > Control Panel > Network Connections. Right click on the

Local Area Connection icon, choose Properties, and double-click on the item Internet Protocol

(TCP/IP) from the list. On the screen, just set it as follows:

Click the OK button to confirm the change.

User Manual

Pepwave PolePoint Series

4.2 First Time Setup

On your PC, start a web browser, e.g. Internet Explorer, Mozilla Firefox, etc. Visit an Internet web site. If

you are not associated to an access point, you should be redirected to a logon page. Or you can go to

the following URL:

http://192.168.20.1/

The page will look like this.

Illustration 1: Welcome Page

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Pepwave PolePoint Series

Click the Advanced Config button to enter the parameters of the access point to associate to. You

should see this screen:

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Pepwave PolePoint Series

Illustration 2: Pepwave Surf Setup Page

In the field SSID under Wireless Settings, input the access point’s SSID (sometimes it is called the

“network name”). According to the setting of the Access Point you are associating to, you may choose a

different Authentication setting.

If Static WEP key or WPA/WPA2-Personal is selected for Authentication, input the Encryption Key field

as well. (There are also options of 802.1x with dynamic WEP key and WPA/WPA2-

Personal/Enterprise. You do not need to use these settings unless instructed to do so by your ISP.)

Click the Save button at the bottom to complete.

You can now click the Connect link on the top bar and then click the Connect button to associate with

the access point.

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Pepwave PolePoint Series

Illustration 3: Establishing Connection to the Internet

At this point, you are associated with the access point. You may now close the web browser and open a

new one to start web browsing.

User Manual

Pepwave PolePoint Series

5 CPE Settings Details

5.1 IP Settings

Illustration 4: IP Settings

Illustration 5: DHCP Reservations

IP Settings

LAN Interface To configure the LAN interface’s IP address and subnet mask.

DHCP Server

To configure and enable the built-in DHCP server or not. If enabled, the IP address

range can be configured. Configure DHCP Reservation if there is a need to assign a

specific IP address to a specific MAC address using DHCP.

User Manual

Pepwave PolePoint Series

5.2 Radio Settings

Illustration 6: Radio Settings

Radio Settings

Radio Mode

It allows the user to choose between radio modulations support: 802.11na, 802.11ng,

802.11b/g, 802.11b only, etc. The available settings depend on the Wi-Fi module

installed on the device.

Channel Width This option will only be available if you have selected 802.11na or 802.11ng in the

previous field. There are two options can be chosen: 20MHz, 20/40MHz

Country

Select a country location where you are using the device. Available channels and

output power would be adjusted accordingly.

Note: The country code selection is for non-US model only and is not available

to all US model. Per FCC regulation, all WiFi product marketed in US must fixed

to US operation channels only.

Channel

Scanning

Mode

To select different channels that preferred to scan. If Single is selected, the option

Scanned Channel would be shown.

Bit Rate Available options depend on the Radio Mode chosen. If auto is chosen, the device will

choose the best bit rate dynamically and automatically.

User Manual

Pepwave PolePoint Series

5.3 Wireless Settings

Illustration 7: Wireless Settings

Wireless Settings

WAN Mode

This option specifies your Internet connection source. Select Wireless if you are

using the device as a Wi-Fi receiver. Select Wired if you are using the device as a

standard Access Point.

SSID To configure the Network Name of the wireless network to associate with.

Connect to Any

Open Mode AP Select Enable and the device will connect to any AP which is in Open mode.

Passive Scan Select Enable and the wireless WAN will only do passive scan.

Authentication

Available options are Open, Static WEP Key, 802.1x with dynamic WEP key,

WPA/WPA2-Enterprise and WPA/WPA2-Personal. The selection should be

according to the setting of the access point you are associating to. Data

transferred are encrypted under all modes except in Open mode. When Static

WEP Key or WPA/WPA2-Personal is chosen, you should enter an encryption key

in the Encryption Key field. You do not need to use 802.1x and WPA/WPA2-

Enterprise unless instructed to do so by your ISP.

Custom MAC Select Enable to customize the MAC address.

Custom MAC

Address

With the above option enabled, users are allowed to customize the MAC address

of the SSID.

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Pepwave PolePoint Series

Allow Repeater AP

Connection Select Enable to allow the connection from a repeater AP.

Preferred AP

The MAC address of a preferred access point can be entered here. When the

preferred access point is found and its signal strength is higher than the Min Signal

Strength, it will connect to this preferred access point, no matter the other access

points are found even they have higher signal strength or the same SSID.

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Pepwave PolePoint Series

5.4 Roaming Settings:

Illustration 8: Roaming Settings

Roaming Settings

Roaming Settings To configure and enable roaming among APs with the same SSID and

authentication method.

Background

Scanning Interval The time interval between background scans.

Roaming Threshold

(Signal Level Gain)

If there is another AP with a signal level greater than the signal level of

connected AP by the specified value, it will reconnect to the AP with better

signal.

User Manual

Pepwave PolePoint Series

5.5 Wireless IP Settings

Illustration 9: Wireless IP Settings

Wireless IP Settings

IP Settings

The IP address can be obtained automatically or configured manually. If you

choose to manually configure the IP address for your unit, enter the fields IP

Address, Subnet Mask, Default Gateway, Preferred DNS Server and Alternate

DNS Server.

Select Obtain an IP Address using DHCP and the device will obtain an IP

from the DHCP server automatically.

Or select Obtain an IP Address using PPPOE and enter the fields for PPPOE

connection.

AP Settings The AP Settings will be covered in detail in the subsequent section Integrated

Wi-Fi Access Point Configuration.

User Manual

Pepwave PolePoint Series

5.6 Restore and Reboot

Illustration 10: Restore and Reboot

Restore and Reboot

WAI Redirection

If the device is not connected to an access point, and the user is accessing an

Internet web site, the settings control whether to redirect the web access to the

web admin interface page or not. If this is disabled and the device is not

connected, the browser will show a web access error message. The user can

still access the web admin interface by accessing to the device’s LAN IP

address. By default, the LAN IP address is set as http://192.168.20.1.

Web Password

Protection

Select Enable and sets the Password to protect the web user interface.

By default, the login account is set as root and password is set as admin.

Restore Factory

Settings

When this option is clicked, default settings will be restored and the unit will be

restarted.

Reboot CPE Click this button to restart the device.

User Manual

Pepwave PolePoint Series

5.7 Integrated Wi-Fi Access Point Configuration

Integrated Wi-Fi Access Point is configured via the CPE Setup tab. The following sections will provide

information as a guide through the configuration.

The available Access Point (AP) settings for the Integrated Wi-Fi Access Point functionality are as follows:

 Disable

Integrated Wi-Fi Access Point functionality is disabled.

 Configure Manually

Manual configuration of the SSID, Authentication, and Encryption Key values corresponding to

the Access Point.

 Configure Automatically

The SSID, Authentication, and Encryption Key values corresponding to the Access Point are

automatically configured to be the same as the respective values that correspond to the ISP’s

network.

5.7.1 Access Point Settings

AP Settings

Keep AP With this option enabled, the Wi-Fi Access Point will always on even if there is

no connection to the Internet connection source.

AP Transmit Power

Adjustment

An option to retain a lower power setting for indoor home devices. Available

options depend on the radio power of the device.

Broadcast SSID

With this option enabled, the configured SSID will be broadcast such that it can

be detected by an SSID scan. Otherwise, the configured SSID will not be

broadcast such that it cannot be detected by an SSID scan. In order to connect

with the access point, the SSID needs to be known by the client.

Client Isolation Prevent wireless clients connected to the AP from communicating with each

other.

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Pepwave PolePoint Series

5.7.2 Access Point Disabled

Access Point feature will be disabled when Disable is selected.

Illustration 11: Access Point Disabled

5.7.3 Access Point configure Manually

Illustration 12: Access Point Configure Manually

Configure Manually

AP SSID In Manual Configuration mode, the SSID is manually entered.

Authentication

It can be one of three configurable values:

• Open

No Encryption Key is necessary.

• Static WEP Key

A 64- or 128-bit Encryption Key is required, and can be entered in either

an ASCII or HEX representation.

• WPA/WPA2-Personal

An Encryption Key, of at least 8 characters, is required.

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Pepwave PolePoint Series

5.7.4 Access Point Configure Automatically

Illustration 13: Access Point Configure Automatically

With the Access Point Configuration set to Configure Automatically, the SSID, Authentication, and

Encryption Key values of the Integrated Wi-Fi Access Point will be configured to be the same as in the

Wireless IP Settings section.

Important Note

In the Wireless Settings section, if Authentication is set to either 802.1x with dynamic WEP key or

WPA/WPA2-Enterprise, then the Configure Automatically option of the Access Point Configuration

becomes unavailable, because the Integrated Wi-Fi Access Point functionality currently does not

support authentication via the 802.1x with dynamic WEP key and WPA/WPA2-Enterprise methods.

User Manual

Pepwave PolePoint Series

6 Port Forwarding

Port Forwarding Settings

Service Port Range Enter a port or a range of ports that would like to forward.

Protocol The Protocol for the above port(s) forwarding. You should select at least one

protocol between TCP and UDP.

IP Address The IP address that you would like the traffics forwarded to.

Del By clicking the button, you can delete the corresponding rows of port forwarding

rules.

Illustration 14: Port Forwarding

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Pepwave PolePoint Series

Below the port forwarding table is an option called DMZ Host. If you Enable this function, your Pepwave

Surf will become a DMZ device. You can enter an IP address, which will be the IP address of the device

that expose to the Internet. The purpose of a DMZ is to make all external users can has access to any

ports of the device, so that user do not need to set up port forwarding and internet traffics can directly

reach internal devices.

Tip

Below is a table showing some well-known ports, which is officially registered with IANA.

Port Number Description Protocol

7 Echo TCP, UDP

21 FTP TCP

23 TELNET TCP

25 SMTP TCP, UDP

53 DNS TCP, UDP

79 Finger TCP

80 HTTP TCP, UDP

110 POP3 TCP

119 NNTP TCP

161 SNMP TCP, UDP

162 SNMP Trap TCP, UDP

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Pepwave PolePoint Series

7 QoS

QoS Settings

Target To choose whether it is an incoming (Source) or outgoing (Destination) traffic

that should be controlled by the service.

Service Port Range Enter a port or a range of ports that would like to be controlled by the service.

Protocol The Protocol for the above port(s). You should select at least one protocol

between TCP and UDP.

IP Address The IP address that you would like the traffics to be controlled by the service.

Priority There are three choices for service priority: Background, Video and Voice. By

choosing Default, priority will be automatically adjusted.

Del By clicking the button, you can delete the corresponding rows of port forwarding

rules.

Illustration 15: QoS

User Manual

Pepwave PolePoint Series

8 Firmware Upgrade

The Pepwave devices are able to check whether a newer firmware (the software running on the unit) is

available.

However, it is recommended that you do not update the firmware unless specifically instructed by your

ISP to do so. When a firmware upgrade is needed, your ISP will either give you instructions or they will

upgrade the firmware remotely.

Illustration 16: Firmware tab showing the system information

Tip

It is highly recommended users to download the configuration file (download directory can be found in

the next section) for backup propose before doing firmware upgrade.

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Pepwave PolePoint Series

9 Debug and System information

Illustration 17: Debug tab showing the system information

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Pepwave PolePoint Series

Tip

Debug dump and configuration file can be downloaded through clicking the links illustrated above. If

you encounter issues and would like to contact Pepwave Support Team (email:

support@pepwave.com), please download the above files and attach it along with a description of

your encountered issue.

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Pepwave PolePoint Series

10 Restore to Default Settings

10.1 Surf Indoor Series

There are two ways to restore the Pepwave Surf Indoor unit to default settings.

If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and

Reboot button.

Otherwise, you can also power up the unit and wait for about 1 min. Then press the Reset Button at the

rear side of the unit using a pin and then hold it for 5 seconds. The unit will restore the settings to factory

default and reboot.

10.2 Surf DX Series

There are two ways to restore the Pepwave Surf DX to default settings.

If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and

Reboot button.

Otherwise, you can also power up the Surf DX unit and wait for about 1 min. Then push the Reset Button

at the panel side of the unit and then hold it for 5 seconds. The unit will restore the settings to factory

default and reboot.

Reset

Button

User Manual

Pepwave PolePoint Series

Appendix

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one of the following measures:

1) Reorient or relocate the receiving antenna.

2) Increase the separation between the equipment and receiver.

3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4) Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment.

IMPORTANT NOTE

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Sales

http://www.pepwave.com/contact/sales/

Support

http://www.pepwave.com/contact/

Business Development and

Partnerships

http://www.pepwave.com/partners/channel-

partner-program/

Address:

United States Office

800 West El Camino Real,

Mountain View

CA 94040

United States

Tel: +1 (650) 331 0641

Fax: +1 (650) 625 4664

Hong Kong Office

17/F, Park Building,

476 Castle Peak Road

Cheung Sha Wan

Hong Kong

Tel: +852 2990 7600

Fax: +852 3007 0588

Pismolabs Technology P1213 Pepwave Wireless Product User Manual PePWave PolePoint

Pismo Labs Technology Limited Pepwave Wireless Product PePWave PolePoint

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