Pismolabs Technology P1820 Pepwave Wireless Product User Manual Pepwave MAX
Pismo Labs Technology Limited Pepwave Wireless Product Pepwave MAX
UserMan_U8G-P1820_rev. 1
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. Copyright © 2011 Pepwave Ltd. All Rights Reserved. Pepwave and the
Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered
trademarks of their respective owners.
Pepwave MAX Series:
MAX 600 / 700 / HD2
Document Rev. 5.2
September-11
http://www.pepwave.com 2 Copyright @ 2011 Pepwave
Table of Contents
1 INTRODUCTION AND SCOPE ........................................................................................... 4
2 GLOSSARY ....................................................................................................................... 5
3 PRODUCT FEATURES ....................................................................................................... 6
3.1 SUPPORTED NETWORK FEATURES ........................................................................................................ 6
3.2 OTHER SUPPORTED FEATURES ............................................................................................................ 7
4 PEPWAVE MAX MOBILE ROUTER OVERVIEW ................................................................. 8
4.1 MAX 600 ..................................................................................................................................... 8
4.2 MAX 700 ..................................................................................................................................... 8
4.3 MAX HD2 .................................................................................................................................. 10
5 INSTALLATION ............................................................................................................... 14
5.1 PREPARATION ............................................................................................................................... 14
5.2 CONSTRUCTING THE NETWORK ......................................................................................................... 14
5.3 CONFIGURING THE NETWORK ENVIRONMENT ....................................................................................... 15
5.4 MOUNTING THE UNIT .................................................................................................................... 15
6 CONNECTING TO WEB ADMIN INTERFACE .................................................................... 17
7 CONFIGURATION OF LAN INTERFACE(S) ....................................................................... 19
7.1 BASIC SETTINGS............................................................................................................................. 19
7.2 WI-FI AP .................................................................................................................................... 22
8 CONFIGURATION OF WAN INTERFACE(S) ..................................................................... 24
8.1 ETHERNET WAN ..................................................................................................................... 25
8.2 EXPRESS CARD / PC CARD / USB1 / USB2 .................................................................... 32
8.3 WI-FI WAN ........................................................................................................................... 34
8.4 WAN HEALTH CHECK ..................................................................................................................... 37
8.5 BANDWIDTH ALLOWANCE MONITOR .................................................................................................. 39
9 WI-FI SETTINGS ............................................................................................................. 40
9.1 STP (SPANNING TREE PROTOCOL) ..................................................................................................... 42
10 SITE-TO-SITE VPN .......................................................................................................... 43
10.1 CONFIGURING A SITE-TO-SITE VPN PROFILE ........................................................................................ 43
10.2 LINK FAILURE DETECTION................................................................................................................. 45
10.3 PEPWAVE MAX BEHIND NAT ROUTER ............................................................................................... 47
10.4 VPN STATUS ................................................................................................................................ 48
11 MANAGEMENT OF OUTBOUND TRAFFIC TO WAN........................................................ 49
11.1 OUTBOUND POLICY ........................................................................................................................ 50
11.2 CUSTOM RULES FOR OUTBOUND POLICY ............................................................................................. 51
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12 PORT FORWARDING ..................................................................................................... 58
12.1 PORT FORWARDING SERVICE ............................................................................................................ 58
12.2 UPNP / NAT-PMP SETTINGS .......................................................................................................... 60
13 NAT MAPPINGS ............................................................................................................. 61
14 QOS .......................................................................................................................... 63
14.1 USER GROUPS .............................................................................................................................. 63
14.2 BANDWIDTH CONTROL .................................................................................................................... 64
14.3 APPLICATION ................................................................................................................................ 65
15 FIREWALL ...................................................................................................................... 67
15.1 OUTBOUND AND INBOUND FIREWALL ................................................................................................. 67
15.2 INTRUSION DETECTION AND DOS PREVENTION ..................................................................................... 71
16 MISCELLANEOUS SETTINGS ........................................................................................... 72
16.1 PPTP SERVER ............................................................................................................................... 72
16.2 SERVICE FORWARDING .................................................................................................................... 73
16.3 SERVICE PASSTHROUGH ................................................................................................................... 75
17 SYSTEM SETTINGS ......................................................................................................... 76
17.1 ADMIN SECURITY ........................................................................................................................... 76
17.2 FIRMWARE UPGRADE ..................................................................................................................... 80
17.3 TIME .......................................................................................................................................... 81
17.4 EMAIL NOTIFICATION ...................................................................................................................... 82
17.5 REMOTE SYSLOG ........................................................................................................................... 84
17.6 SNMP ........................................................................................................................................ 85
17.7 CONFIGURATION ........................................................................................................................... 87
17.8 REBOOT ...................................................................................................................................... 88
17.9 PING TEST.................................................................................................................................... 89
17.10 TRACEROUTE TEST ......................................................................................................................... 90
17.11 VPN TEST.................................................................................................................................... 90
18 STATUS .......................................................................................................................... 91
18.1 DEVICE ........................................................................................................................................ 91
18.2 ACTIVE SESSIONS ........................................................................................................................... 92
18.3 CLIENT LIST .................................................................................................................................. 92
18.4 WINS CLIENT ............................................................................................................................... 93
18.5 SITE-TO-SITE VPN ......................................................................................................................... 93
18.6 UPNP / NAT-PMP ....................................................................................................................... 94
18.7 EVENT LOG .................................................................................................................................. 94
18.8 BANDWIDTH ................................................................................................................................. 95
APPENDIX A. RESTORATION OF FACTORY DEFAULTS ............................................................. 99
APPENDIX B. DECLARATION.................................................................................................. 100
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1 Introduction and Scope
The Pepwave MAX Mobile Router provides link aggregation and load balancing across six WAN
connections, allowing a combination of technologies like 3G HSDPA, EVDO, Wi-Fi, external WiMAX
dongle, and Satellite to be utilized to connect to the Internet.
This manual presents how to set up the Pepwave MAX Mobile Router and provides an introduction to the
features and usage of Pepwave MAX Mobile Router.
Tips
Want to know more about Pepwave MAX? Visit our YouTube Channel for a video introduction!
http://www.youtube.com/PeplinkChannel#p/u/1/1ste4dQV-V8
http://www.pepwave.com 5 Copyright @ 2011 Pepwave
2 Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term Definition
3G 3rd Generation family of standards for wireless communications
DHCP Dynamic Host Configuration Protocol
WINS Windows Internet Name Service
DNS Domain Name System
EVDO Evolution-Data Optimized
HSDPA High-Speed Downlink Packet Access
GRE Generic Routing Encapsulation
HTTP Hyper-Text Transfer Protocol
ICMP Internet Control Message Protocol
IP Internet Protocol
LAN Local Area Network
MAC Address Media Access Control Address
MTU Maximum Transmission Unit
MSS Maximum Segment Size
NAT Network Address Translation
PPPoE Point to Point Protocol over Ethernet
QoS Quality of Service
SNMP Simple Network Management Protocol
TCP Transmission Control Protocol
UDP User Datagram Protocol
VPN Virtual Private Network
VRRP Virtual Router Redundancy Protocol
WAN Wide Area Network
Wi-Fi Trademark of Wi-Fi Alliance for certified products based on IEEE 802.11
standards
WiMAX Worldwide Interoperability for Microwave Access
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3 Product Features
Pepwave MAX enables all LAN users to share broadband Internet connections, and provide advanced
features to enhance Internet access. The following is the list of supported features on Pepwave MAX
Mobile Router:
3.1 Supported Network Features
3.1.1 WAN
Ethernet WAN Connection in Full/Half Duplex
USB WAN connections
PC Card WAN connection
Express Card WAN connection
Wi-Fi WAN connection
Network Address Translation (NAT) / Port Address Translation (PAT)
Inbound and Outbound NAT mapping
IPsec NAT-T and PPTP packet passthrough
MAC address clone and passthrough
Customizable MTU and MSS values
WAN connection health check
Dynamic DNS (Supported service providers: changeip.com, dyndns.org, no-ip.org and tzo.com)
3.1.2 LAN
Wi-Fi AP
Ethernet LAN ports
DHCP server on LAN
Static routing rules
3.1.3 VPN
Secure Site-to-Site VPN
VPN load balancing and failover among selected WAN connections
Site-to-Site VPN bandwidth bonding
Ability to route Internet traffic to a remote VPN peer
Optional pre-shared key setting
Site-to-Site VPN Throughput, Ping and Traceroute Test
PPTP server
PPTP and IPsec passthrough
3.1.4 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
http://www.pepwave.com 7 Copyright @ 2011 Pepwave
3.1.5 Outbound Policy
Link load distribution per TCP/UDP service
Persistent routing for specified source and/or destination IP addresses per TCP/UDP service
Traffic Prioritization and DSL optimization
Prioritize and route traffic to VPN tunnels with Priority and Enforced algorithms
3.1.6 QoS
Quality of Service for different applications and custom protocols
User Group classification for different service levels
Bandwidth usage control and monitoring on group- and user- level
Application Prioritization for custom protocols and DSL optimization
3.2 Other Supported Features
User-friendly web-based administration interface
HTTP and HTTPS support for Web Admin Interface
Configurable web administration port and administrator password
Firmware upgrades, configuration backups, Ping, and Traceroute via Web Admin Interface
Remote web based configuration (via WAN and LAN interfaces)
Time server synchronization
SNMP
Email notification
Read-only user for Web Admin
Authentication and Accounting by RADIUS server for Web Admin
Built-in WINS Servers
Syslog
SIP passthrough
PPTP packet passthrough
Event Log
Active Sessions
Client List
WINS Client List
UPnP / NAT-PMP
Real-Time, Daily and Monthly Bandwidth Usage reports and charts
http://www.pepwave.com 8 Copyright @ 2011 Pepwave
4 Pepwave MAX Mobile Router Overview
4.1 MAX 600
4.1.1 Front Panel Appearance
4.1.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Power and Status Indicators
Power OFF Power off
Green Power on
Status
OFF System initializing
Red Booting up or busy
Green Ready state
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN
OFF Disabled Intermittent
Blinking Trying to connect but not connected to any wireless network
ON Connected to wireless network(s) without traffic
Continuous Blinking Transferring data
Wi-Fi AP
OFF Disabled Intermittent
Blinking Enabled but no client associated
ON Client(s) associated to wireless network
Continuous Blinking Transferring data to wireless network
Wi-Fi AP LED
LAN Ports
Ethernet WAN Port
PC Card Slot
Express Card Slot
Wi-Fi WAN Connector
Wi-Fi LAN Connector
USB Ports
Status LED
Power LED
Wi-Fi WAN LED
Reset Button
http://www.pepwave.com 9 Copyright @ 2011 Pepwave
LAN and Ethernet WAN Ports
Green LED ON 100 Mbps
OFF 10 Mbps
Yellow LED
Solid Port is connected without traffic
Blinking Data is transferring
OFF Port is not connected
Port Type Auto MDI/MDI-X ports
4.1.3 Rear Panel Appearance
Power Connector
Terminal Block
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4.2 MAX 700
4.2.1 Front Panel Appearance
4.2.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Green Ready state
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN
OFF Disabled Intermittent
Blinking Trying to connect but not connected to any wireless network
ON Connected to wireless network(s) without traffic
Continuous Blinking Transferring data
Wi-Fi AP
OFF Disabled Intermittent
Blinking Enabled but no client associated
ON Client(s) associated to wireless network
Continuous Blinking Transferring data to wireless network
LAN Ports
Ethernet WAN Port
Wi-Fi WAN Connector
Wi-Fi LAN Connector
USB Port
Wi-Fi AP LED
Wi-Fi WAN LED
Reset Button
Power LED
Terminal Block
Status LED
http://www.pepwave.com 11 Copyright @ 2011 Pepwave
LAN and Ethernet WAN Ports
Green LED ON 1000 Mbps
OFF 10/100 Mbps
Yellow LED
Solid Port is connected without traffic
Blinking Data is transferring
OFF Port is not connected
Port Type Auto MDI/MDI-X ports
4.2.3 Rear Panel Appearance
Power Connector
USB Ports
Kingston Lock
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4.3 MAX HD2
4.3.1 Front Panel Appearance
4.3.2 LED Indicators
The statuses indicated by the Front Panel LEDs are as follows:
Status Indicators
Status
OFF System initializing
Red Booting up or busy
Green Ready state
Wi-Fi AP and Wi-Fi WAN Indicators
Wi-Fi WAN /
Cellular 1 /
Cellular 2
OFF Disabled Intermittent
Blinking Trying to connect but not connected to any wireless network
ON Connected to wireless network(s) without traffic
Continuous Blinking Transferring data
LAN and Ethernet WAN Ports
Green LED ON 1000 Mbps
OFF 10/100 Mbps
Yellow LED
Solid Port is connected without traffic
Blinking Data is transferring
OFF Port is not connected
Port Type Auto MDI/MDI-X ports
LAN Ports
Ethernet WAN Port
Wi-Fi WAN Connector
Wi-Fi AP Connector
USB Port
Status LED
Wi-Fi WAN LED
Reset Button
Cellular WAN LED
Terminal Block
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4.3.3 Rear Panel Appearance
Power Connector
Cellular SIM Slots Kingston Lock
Cellular Antenna Connectors
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5 Installation
Connecting the Network with Pepwave MAX Mobile Router:
5.1 Preparation
Before installing Pepwave MAX Mobile Router, please prepare the following:
At least one Internet/WAN access account and/or Wi-Fi access information.
For each network connection,
Ethernet WAN: A 10/100BaseT UTP cable with RJ45 connector
USB: A USB modem
Wi-Fi WAN: A Wi-Fi antenna
PC Card / Express Card WAN: A PC Card/Express Card for the corresponding card slot.
A computer with TCP/IP network protocol and a web browser installed. Supported browsers
include Microsoft Internet Explorer 7.0 or above, Mozilla Firefox 3.0 or above, Apple Safari 3.1.1
or above, and Google Chrome 2.0 or above.
5.2 Constructing the Network
At the high level, construct the network according to the following steps:
1. With an Ethernet cable, connect a computer to one of the LAN ports on the Pepwave MAX.
Repeat with different cables for up to 4 computers to be connected.
2. With another Ethernet cable or a USB modem / Wi-Fi antenna / PC Card / Express Card, connect
it to one of the WAN ports on the Pepwave MAX. Repeat the same procedure for other WAN
ports.
3. Connect the power adapter to the power connector on the rear panel of Pepwave MAX, and then
plug it into a power outlet.
The following figure schematically illustrates the configuration that results:
http://www.pepwave.com 15 Copyright @ 2011 Pepwave
5.3 Configuring the Network Environment
To ensure that Pepwave MAX works properly in the LAN environment and can access the Internet via the
WAN connections, please refer to the following setup procedures:
LAN Configuration
For basic configuration, refer to Section 7, Connecting to Web Admin Interface.
For advanced configuration, go to Section 8, Configuration of LAN Interface(s).
WAN Configuration
For basic configuration, refer to Section 7, Connecting to Web Admin Interface.
For advanced configuration, go to Section 9, Configuration of WAN Interface(s).
5.4 Mounting the Unit
5.4.1 Wall Mount
Pepwave MAX can be mounted on the wall by screwing. After adding the screw on the wall, slide the
MAX in the screw hole socket as indicated below.
Recommeneded Screw Specification: M3.5 x 20mm, Head Diameter 6mm, Head Thickness 2.4mm
Wall Mount
Screw Socket
Wall Mount
Screw Socket
http://www.pepwave.com 16 Copyright @ 2011 Pepwave
5.4.2 Car Mount
Pepwave MAX can be mounted on a flat surface using the included car mounting plate. Place the car
mount according the label’s direction, and screw it onto the device.
After mounting the plate on the back of the device, add screw on the plate on the flat surface.
Mounting Plate
Screw Holes
http://www.pepwave.com 17 Copyright @ 2011 Pepwave
6 Connecting to Web Admin Interface
1. Start a web browser on a computer that is connected with Pepwave MAX through LAN.
2. To connect to Web Admin Interface of Pepwave MAX, enter the following LAN IP address in the
address field of the web browser:
http://192.168.50.1
(This is the default LAN IP address of Pepwave MAX.)
3. Enter the following to access the Web Admin
Interface.
User Name: admin
Password: admin
(This is the default Username and Password
of Pepwave MAX. The Admin and Read-only
User Password can be changed at System >
Admin Security of the Web Admin Interface.)
4. After successful login, the Dashboard of Web Admin Interface will be displayed. It looks similar
to the following:
http://www.pepwave.com 18 Copyright @ 2011 Pepwave
Dashboard shows the current WAN, LAN, Wi-Fi AP settings and statuses. You can simply change
priority of WAN connections and switch on / off Wi-Fi AP in here. For further information about how-to set
up these connections, please refer to Section 8 and 9.
Device Information shows the details about the device, including Model name, Firmware version and
Uptime. For further information please refer to Section 19.
Important Note
Configuration changes (e.g. WAN, LAN, Admin settings, etc.) will only take effect after clicking the
Save button at the bottom of each page. The Apply Changes button causes the changes to be saved
and applied.
http://www.pepwave.com 19 Copyright @ 2011 Pepwave
7 Configuration of LAN Interface(s)
7.1 Basic Settings
The LAN Interface settings are located in Network > LAN > Basic Settings:
http://www.pepwave.com 20 Copyright @ 2011 Pepwave
IP Settings
IP Address &
Subnet Mask The IP address of Pepwave MAX on LAN.
Speed
This setting specifies the speed of the LAN Ethernet Port.
By default, Auto is selected and the appropriate data speed is automatically
detected by Pepwave MAX.
In the event of negotiation issues, the port speed can be manually specified to
circumvent the issues. You can also choose whether or not to advertise the
speed to the peer by selecting the Advertise Speed checkbox.
DHCP Server Settings
DHCP Server
When this setting is enabled, the DHCP server of Pepwave MAX automatically
assigns an IP address to each computer that is connected via LAN and is
configured to obtain an IP address via DHCP.
Pepwave MAX’s DHCP server can prevent IP address collision on LAN.
IP Range &
Subnet Mask This setting allocates a range of IP address that will be assigned to LAN
computers by the DHCP server of Pepwave MAX.
Lease Time
This setting specifies the length of time throughout which an IP address of a
DHCP client remains valid. Upon expiration of the Lease Time, the assigned IP
address will no longer be valid and the renewal of the IP address assignment will
be required.
DNS Servers This option allows you to input the DNS server addresses to be offered to the
DHCP clients. If Assign DNS server automatically is selected, the Pepwave
MAX’s built-in DNS server address (i.e. LAN IP address) will be offered.
WINS Server
This option allows you to specify the Windows Internet Name Service (WINS)
server. You may choose to use the built-in WINS server or external WINS
servers.
When this unit is Site-to-Site VPN connected, other VPN peers can share this
unit's built-in WINS server by entering this unit's LAN IP address in their DHCP
WINS Servers setting. Therefore, all PC clients in the VPN can resolve the
NetBIOS names of other clients in remote peers.
If you have enabled this option, a list of WINS clients will be displayed at Status >
WINS Clients.
Extended DHCP
Option
In addition to standard DHCP options (e.g. DNS server address, gateway
address, subnet mask), you can specify the value of additional Extended DHCP
Options defined in RFC 2132. In this case, you can pass additional configuration
information to LAN hosts.
To define an Extended DHCP Option, click the Add button, choose the option that
you want to define and enter its value. For values that are in IP address list
format, you can enter one IP address per line in the provided text area input
control. Each option is allowed to be defined once only.
DHCP
Reservation This setting reserves the assignment of fixed IP addresses for a list of computers
on the LAN. The computers to be assigned fixed IP addresses on the LAN are
http://www.pepwave.com 21 Copyright @ 2011 Pepwave
identified by their MAC addresses.
The fixed IP address assignment is displayed as a cross-reference list between
the computers’ Name, MAC addresses and fixed IP addresses.
The field Name (an optional field) is for you to define a name to represent the
device. MAC addresses should be in the format of 00:AA:BB:CC:DD:EE
Press to create a new record. Press to remove a record.
Reserved clients information can be imported from the Client List, located at Status >
Client List. For more details, please refer to section 19.3.
Static Route Settings
Static Route
This table is for defining static routing rules for the LAN segment.
A static route consists of the network address, subnet mask, and gateway
address. The address and subnet mask values are in the format of w.x.y.z
The local LAN subnet and subnets behind the LAN will be advertised to the
VPN. Remote routes sent over the VPN will also be accepted. Any VPN member
will be able to route to the local subnets.
Press to create a new route. Press to remove a route.
WINS Server Settings
Enable Check the box to enable the WINS Server. A list of WINS clients will be displayed
at Status > WINS Clients.
DNS Proxy Settings
Enable A check box to enable to DNS Proxy feature.
DNS Caching
This field is to enable DNS caching on the built-in DNS proxy server. When the
option is enabled, queried DNS replies will be cached until the records’ TTL has
been reached. This feature can help improve the DNS lookup time. However, it
cannot return the most updated result for those frequently updated DNS records.
By default, it is disabled.
Use Google DNS
Server as
Backup
Check the box to enable this option, and the Pepwave MAX will automatically use
Google DNS Server as a backup DNS server. The DNS proxy server will forward
DNS requests to Google's Public DNS Servers in the case if all WAN connections'
DNS servers become unavailable.
By default, it is disabled.
Local DNS
Records
This table is for defining custom local DNS records.
A static local DNS record consists of a Host Name and an IP Address. When
looking up the Host Name from the LAN to LAN IP of Pepwave MAX, the
corresponding IP Address will be returned.
Press to create a new record. Press to remove a record.
http://www.pepwave.com 22 Copyright @ 2011 Pepwave
7.2 Wi-Fi AP
The Wi-Fi LAN settings can be configured in Network > LAN > Wi-Fi AP:
Wi-Fi AP can also be switched on / off on the Dashboard.
Click Add button to create a new SSID.
Wireless Network Settings
Network Name
(SSID) This setting allows you to specify a name to represent the virtual AP to be
scanned by Wi-Fi clients.
Enable
When Yes is selected, this virtual AP is enabled. Select No to disable it.
By default, it is enabled.
You can also choose to enable or disable this virtual AP on the Dashboard -
Connection Status of Wi-Fi AP, please refer to section 7 for information.
Broadcast SSID When the box Enable is checked, this SSID can be scanned by Wi-Fi clients.
By default, it is enabled.
Multicast Filter When the box Enable is checked, multicast network traffic to the wireless SSID
will be filtered.
By default, it is disabled.
Multicast Rate This field allows you to specify the transmit rate to be used for sending multicast
network traffic.
By default, Multicast Rate is set to 1M.
Wireless Security Settings
Security Policy This setting specifies which security policy will be used for this wireless network.
Available options:
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• Open (No Encryption)
• WPA/WPA2 – Personal
• WPA/WPA2 – Enterprise
• 802.1X
• Static WEP
Access Control Settings
Restriction Mode
This option allows you to perform access control through MAC address filtering.
Available options are None, Deny all except listed, and Accept all except
listed.
http://www.pepwave.com 24 Copyright @ 2011 Pepwave
8 Configuration of WAN Interface(s)
The WAN Interface settings are located at: Network > WAN
To reorder different WANs’ priority, just drag on the appropriate WAN by holding the left mouse button,
move it to the desired priority (the first one would be the highest priority, the second one would be lower
priority, and so on) and drop it by releasing the mouse button.
To disable a particular WAN connection, just drag on the appropriate WAN by holding the left mouse
button, move it the DISABLED row and drop it by releasing the mouse button.
You can also do the above priority setting on the Dashboard, please refer to Section 7 for information.
Click the Details button in the corresponding row of connection to modify the connection setting.
Important Note
Connection Details will be changed and become effective right AFTER clicking the Save and Apply
button.
http://www.pepwave.com 25 Copyright @ 2011 Pepwave
8.1 Ethernet WAN
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Ethernet WAN Settings
WAN
Connection
Name This field is for defining a name to represent this WAN connection.
Connection
Method
There are three possible connection methods for Ethernet WAN:
• DHCP
• Static IP
• PPPoE
The connection method and details are determined by, and can be obtained from,
the ISP.
See the Sections 9.1.1, 9.1.2, and 9.1.3 for details of each connection method.
Standby State
This setting specifies the state of the WAN connection. The available options are
Remain connected and Disconnect.
The default state is Remain Connected.
Upstream
Bandwidth This setting specifies the data bandwidth in the outbound direction from the LAN
through the WAN interface.
Downstream
Bandwidth
This setting specifies the data bandwidth in the inbound direction from the WAN
interface to the LAN.
This value is referenced as the default weight value when using the custom rule
Default (Auto), the algorithm Least Used, or the algorithm Persistence (Auto) in
Outbound Policy with Managed by Custom Rules chosen (see Section 12.1).
Health Check
Method
This setting specifies the health check method for the WAN connection. The value
of method can be configured as Disabled, Ping or DNS Lookup.
The default method is Disabled.
See Section 9.4 for configuration details.
Dynamic DNS
This setting specifies the dynamic DNS service provider to be used for the WAN
based on supported dynamic DNS service providers:
• changeip.com
• dyndns.org
• no-ip.org
• tzo.com
Select Disabled to disable this feature.
See Section 9.1.4 for configuration details.
Bandwidth
Allowance
Monitor
This option allows you to enable bandwidth usage monitoring on this WAN
connection for each billing cycle. When this is not enabled, bandwidth usage of
each month is still being tracked but no action will be taken.
See Section 9.5 for configuration details.
http://www.pepwave.com 27 Copyright @ 2011 Pepwave
Port Speed
This setting specifies port speed and duplex configurations of the WAN Port.
By default, Auto is selected and the appropriate data speed is automatically
detected by Pepwave MAX.
In the event of negotiation issues, the port speed can be manually specified to
circumvent the issues. You can also choose whether or not to advertise the speed
to the peer by selecting the Advertise Speed checkbox.
MTU
This setting specifies the Maximum Transmission Unit.
By default, MTU is set to Custom 1440.
You may adjust the MTU value by editing the text field. Click Default to restore the
default MTU value. Select Auto and the appropriate MTU value will be
automatically detected. The auto-detection will run each time when the WAN
connection establishes.
MSS
This setting should be configured based on the maximum payload size that the
local system can handle. The MSS (Maximum Segment Size) is computed from
the MTU minus 40 bytes for TCP over IPv4.
If MTU is set to Auto, the MSS will also be set automatically.
By default, MSS is set to Auto.
MAC Address
Clone
This setting allows you to configure the MAC address.
Some service providers (e.g. cable providers) identify the client’s MAC address
and require the client to always use the same MAC address to connect to the
network. In such cases, change the WAN interface’s MAC address to the original
client PC’s one via this field.
The default MAC Address is a unique value assigned at the factory. In most
cases, the default value is sufficient. Clicking the Default button restores the MAC
Address to the default value.
Reply to ICMP
PING
If this field is disabled, the WAN connection will not respond to ICMP PING
requests.
By default, this is enabled.
http://www.pepwave.com 28 Copyright @ 2011 Pepwave
8.1.1 DHCP Connection
The DHCP connection method is suitable if the ISP provides an IP address automatically by DHCP (e.g.
Satellite Modem, WiMAX Modem, Cable, Metro Ethernet, etc.).
DHCP Settings
IP Address /
Subnet Mask /
Default Gateway This information is obtained from the ISP automatically.
DNS Servers
Each ISP may provide a set of DNS servers for DNS lookups. This setting
specifies the DNS (Domain Name System) Servers to be used when a DNS
lookup is routed through this connection.
Selecting Obtain DNS server address automatically results in the DNS Servers
to be assigned by the WAN DHCP Server to be used for outbound DNS lookups
over the connection. (The DNS Servers are obtained along with the WAN IP
address assigned from the DHCP server.)
When Use the following DNS server address(es) is selected, you may enter
custom DNS server addresses for this WAN connection into the DNS server 1
and DNS server 2 fields.
Hostname
(Optional)
If your service provider's DHCP server requires you to supply a hostname value
upon acquiring an IP address, you may enter the value here. If your service
provider does not provide you with the value, you can safely bypass this option.
http://www.pepwave.com 29 Copyright @ 2011 Pepwave
8.1.2 Static IP Connection
This Static IP connection method is suitable if ISP provides a static IP address to connect directly.
Static IP Settings
IP Address /
Subnet Mask /
Default Gateway
These settings allow you to specify the information required in order to
communicate on the Internet via a fixed Internet IP address.
The information is typically determined by and can be obtained from the ISP.
DNS Servers
Each ISP may provide a set of DNS servers for DNS lookups. This field specifies
the DNS (Domain Name System) Servers to be used when a DNS lookup is
routed through this connection.
You can input the ISP provided DNS server addresses into the DNS server 1
and DNS server 2 fields. If no address is entered here, this link will not be used
for DNS lookups.
http://www.pepwave.com 30 Copyright @ 2011 Pepwave
8.1.3 PPPoE Connection
This connection method is suitable if ISP provides login ID / password to connect via PPPoE.
PPPoE Settings
IP Address / Subnet
Mask / Default
Gateway This information is obtained from the ISP automatically.
PPPoE User Name /
Password
Enter the required information in these fields in order to connect via PPPoE to
the ISP. The parameter values are determined by and can be obtained from
the ISP.
Confirm PPPoE
Password Verify your password by entering it again in this field.
Service Name Service Name is provided by the ISP.
Note: Leave this field blank unless it is provided by your ISP.
DNS Servers
Each ISP may provide a set of DNS servers for DNS lookups. This setting
specifies the DNS (Domain Name System) Servers to be used when a DNS
lookup is routed through this connection.
Selecting Obtain DNS server address automatically results in the DNS
Servers assigned by the PPPoE server to be used for outbound DNS lookups
over the WAN connection. (The DNS Servers are obtained along with the
WAN IP address assigned from the PPPoE server.)
When Use the following DNS server address(es) is selected, you can put
custom DNS server addresses for this WAN connection into the DNS server
1 and DNS server 2 fields.
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8.1.4 Dynamic DNS Settings
Pepwave MAX provides the functionality to register the domain name relationships to dynamic DNS
service providers. Through registration with dynamic DNS service provider(s), the default public Internet
IP address of each WAN connection can be associated with a host name.
Either upon a change in IP address or every 23 days without link reconnection, Pepwave MAX will
connect to the dynamic DNS service provider to perform an IP address update within the provider’s
records.
Dynamic DNS Settings
Dynamic DNS
This setting specifies the dynamic DNS service provider to be used for the
WAN based on supported dynamic DNS service providers:
• changeip.com
• dyndns.org
• no-ip.org
• tzo.com
Select Disabled to disable this feature.
Account Name /
Email Address This setting specifies the registered user name for the dynamic DNS service.
Password / TZO Key This setting specifies the password for the dynamic DNS service.
Hosts / Domain
This field allows you to specify a list of host names or domains to be
associated with the public Internet IP address of the WAN connection.
If you need to enter more than one host, you can use a carriage return to
separate them.
Important Note
In order to use dynamic DNS services, appropriate host name registration(s) as well as a valid account
with a supported dynamic DNS service provider are required.
A dynamic DNS update is performed whenever a WAN’s IP address changes. E.g. IP is changed after
a DHCP IP refresh, reconnection, etc.
Due to dynamic DNS service providers’ policy, a dynamic DNS host will automatically expire if the host
record has not been updated for a long time. Therefore Pepwave MAX performs an update every 23
days even if a WAN’s IP address has not changed.
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8.2 Express Card / PC Card / USB1 / USB2
Express Card / PC Card / USB Settings
SIM Card IMSI This is the International Mobile Subscriber Identity which uniquely identifies the SIM
card. This is applicable to 3G modems only.
Carrier This field shows the name of the carrier who issues the SIM card (for 3G) or the
modem (for EVDO).
Country/ Region This is the country/region of the carrier who issues the EVDO modem.
Signal Strength This field shows the signal strength of the connection.
IP Address This information is obtained from the carrier automatically.
DNS Servers
Each carrier may provide a set of DNS servers for DNS lookups. This field specifies
the DNS (Domain Name System) Servers are currently effective when a DNS
lookup is routed through this connection.
This information is obtained from the carrier automatically or can be entered
manually by users.
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WAN Connection
Name This field is for defining a name to represent this WAN connection.
Standby State
This option allows you to choose whether to remain the connection connected or
disconnected when this WAN connection is no longer in the highest priority and has
entered the standby state. When Remain connected is chosen, upon bringing up
this WAN connection to active, it will be immediately available for use.
Operator Settings
This setting applies to 3G / EDGE / GPRS modem only. It does not apply to EVDO
/ EVDO Rev. A modem.
This allows you to configure the APN settings of your connection. If Auto is
selected, the mobile operator should be detected automatically. The connected
device will be configured and connection will be made automatically afterwards. If
there is any difficulty in making connection, you may select Custom to enter your
carrier’s APN, Login, Password, and Dial Number settings manually. The correct
values can be obtained from your carrier.
The default and recommended Operator Settings is Auto.
APN / Login /
Password / Dial
Number / SIM PIN
When Auto is selected, the information in these fields will be filled automatically.
Select the option Custom and you may customize these parameters. The
parameters values are determined by and can be obtained from the ISP.
Heath Checking
Settings
This setting allows you to specify the health check method for the WAN connection.
The as available options are Disabled and SmartCheck.
The default method is SmartCheck. See Section 9.4 for configuration details.
Bandwidth
Allowance
Monitor
This option allows you to enable bandwidth usage monitoring on this WAN
connection for each billing cycle. When this is not enabled, bandwidth usage of
each month is still being tracked but no action will be taken.
See Section 9.5 for configuration details.
Modem Specific
Settings The settings under this category may or may not be available depending on the
model of the connected device.
Network Type
This setting allows you to define your preference of using the 3G and/or 2G
networks. 3G networks include HSPA / UMTS; 2G networks include EDGE /
GPRS.
If 3G only or 2G only is chosen, only the HSPA / UMTS or EDGE / GPRS network
will be used, respectively. If the chosen network is not available, no other network
will be used regardless of its availability. The modem connection will remain offline.
If 3G preferred or 2G preferred is chosen, the chosen network will be used when it
is available. If the chosen network is not available, the other network will be used
whenever available.
The default Network Type is 3G preferred.
GSM Frequency
Band
This setting allows you to specify which GSM frequency band to be used.
GSM1900 is used in United States, Canada, and many other countries in the
Americas.
GSM900 / GSM1800 / GSM2100 is used in Europe, Middle East, Africa, Asia,
Oceania, and Brazil.
If All Bands is chosen, the appropriate frequency band will be used automatically.
The default GSM Frequency Band is All Bands.
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8.3 Wi-Fi WAN
Wi-Fi WAN Settings
Network Name
(SSID) This is the Wi-Fi connection name broadcast from the Wi-Fi access point.
MAC Address
(BSSID) This field shows the MAC address of the device at the Wi-Fi access point.
Signal Strength This field shows the signal strength of the Wi-Fi connection.
http://www.pepwave.com 35 Copyright @ 2011 Pepwave
IP Address /
Subnet Mask /
Default Gateway
/ DNS Servers
This information is obtained from the Wi-Fi access point automatically.
WAN Connection
Name This field is for defining a name to represent this WAN connection.
Standby State This setting specifies the state of the WAN connection while in standby. The
available options are Remain Connected (hot standby) and Disconnect (cold
standby).
Health Check
Method
This setting allows you to specify the health check method for the WAN
connection. The available options are Disabled, Ping, and DNS Lookup.
The default method is Disabled.
See Section 9.4 for configuration details.
Bandwidth
Allowance
Monitor
This option allows you to enable bandwidth usage monitoring on this WAN
connection for each billing cycle. When this is not enabled, bandwidth usage of
each month is still being tracked but no action will be taken.
See Section 9.5 for configuration details.
Wi-Fi
Association
Mode
This option is to specify the Wi-Fi access point selection criteria during
association.
When Stronger Signal Strength is selected, the access point that matches one
of the listed Wi-Fi Connection Profiles and has the strongest received signal will
be selected regardless of its profile priority.
When Profile Priority is selected, the access point that matches one of the listed
of Wi-Fi Connection Profiles and has the highest priority will be selected.
By default, Stronger Signal Strength is selected.
Connect to Any
Open Mode AP This option is to specify whether the Wi-Fi WAN will connect to any open mode
access point it finds. By default, this is disabled.
Reply to ICMP
PING
If this field is disabled, the WAN connection will not respond to ICMP PING
requests.
By default, this is enabled.
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8.3.1 Create Wi-Fi Connection Profile
You can manually create a profile to connect to a Wi-Fi connection. It is useful for creating a profile for
connecting to hidden-SSID access points. Click on the link Create Profile… and the following window
will be displayed.
Create Wi-Fi Connection Profile Settings
Network Name
(SSID) This field is for defining a name to represent this Wi-Fi connection.
Security
This option allows you to select which security policy is used for this wireless
network.
Available options:
• Open
• WEP
• WPA/WPA2 – Personal
• WPA/WPA2 – Enterprise
The settings to be displayed under this row will vary depending on the selected
security policy.
http://www.pepwave.com 37 Copyright @ 2011 Pepwave
8.4 WAN Health Check
To ensure traffic is routed to healthy WAN connections only, Pepwave MAX provides the functionality to
periodically check the health of each WAN connection.
The Health Check settings for each WAN connection can be independently configured via Network >
WAN > Details:
Health Check Settings
Method
This setting specifies the health check method for the WAN connection. The
value of Method can be configured as Disabled, Ping or DNS Lookup. The
default method is DNS Lookup.
For Mobile Internet connection, the value of Method can be configured as
Disabled or SmartCheck.
Health Check Disabled
When Disabled is chosen in the Method field, the WAN connection will always be considered as up. The
connection will not be treated as down in the event of IP routing errors.
Health Check Method: PING
The ICMP PING packets will be issued to test the connectivity with a configurable target IP address or host name.
A WAN connection is considered as up if PING responses are received from either one or both of the PING Hosts.
PING Hosts
This setting specifies IP addresses or host names with which connectivity is to be tested
via ICMP Ping.
If Use first two DNS servers as Ping Hosts is checked, the target PING Host will be the
first DNS server for the corresponding WAN connection.
Reliable PING hosts with a high uptime should be considered.
By default, the first two DNS servers of the WAN connection are used as the PING Hosts.
Health Check Method: DNS Lookup
DNS lookups will be issued to test the connectivity with target DNS servers. The connection will be treated as up if
DNS responses are received from either one or both of the servers, regardless of whether the result was positive
or negative.
Health Check DNS
Servers
This field allows you to specify two DNS hosts’ IP address with which connectivity is to be
tested via DNS Lookup.
If Use first two DNS servers as Health Check DNS Servers is checked, the first two
DNS servers will be the DNS lookup targets for checking a connection's health. If
the box is not checked, field Host 1 must be filled and field Host 2 is optional.
http://www.pepwave.com 38 Copyright @ 2011 Pepwave
If the box Include public DNS servers is selected and no response is received
from all specified DNS servers, DNS lookups will also be issued to some public
DNS servers. A WAN connection will be treated as down only if there is also no
response received from the public DNS servers.
Connections will be considered up if DNS responses are received from any one
of the health check DNS servers, regardless of a positive or negative result.
By default, the first two DNS servers of the WAN connection are used as the Health Check
DNS Servers.
Health Check Method: SmartCheck
SmartCheck monitors the link status and is optimized for mobile networks with high traffic latency.
Other Health Check Settings
Timeout This setting specifies the timeout, in seconds, for ping/DNS lookup requests.
Default Timeout is set to 5 second.
Health Check
Interval This setting specifies the time interval, in seconds, between ping or DNS lookup
requests. Default Health Check Interval is 5 seconds.
Health Check
Retries
This setting specifies the number of consecutive ping/DNS lookup timeouts after
which Pepwave MAX is to treat the corresponding WAN connection as down.
Default Health Retries is set to 3.
For example, with the default Health Retries setting of 3, after consecutive 3
timeouts, the corresponding WAN connection will be treated as down.
Recovery Retries
This setting specifies the number of consecutive successful ping/DNS lookup
responses that must be received before Pepwave MAX treats a previously down
WAN connection to be up again.
By default, Recover Times is set to 3. For example, a WAN connection that is
treated as down will be considered to be up again upon receiving 3 consecutive
successful ping/DNS lookup responses.
Automatic Public DNS Server Check on DNS Test Failure
In case the health check method is set to DNS Lookup and checks failed, the MAX will automatically perform DNS
lookups on some public DNS servers. If the tests are success, it means the WAN may not be down but rather the
target DNS server became malfunctioned. You will see the following warning message on the Main page.
http://www.pepwave.com 39 Copyright @ 2011 Pepwave
8.5 Bandwidth Allowance Monitor
Bandwidth Allowance Monitor helps keep track of your network usage.
Bandwidth Allowance Monitor
Action
If the feature Email Notification is enabled, you will be notified through email
when usage hits 75% and 95% of the monthly allowance.
If the box Disconnect when usage hits 100% of monthly allowance is
checked, this WAN connection will be disconnected automatically when the
usage hits the monthly allowance. It will not resume connection unless this option
has been turned off or the usage has been reset when a new billing cycle starts.
Start Day This option allows you to define which day in the month each billing cycle begins.
Monthly
Allowance This field is for defining the maximum bandwidth usage allowed for the WAN
connection each month.
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9 Wi-Fi Settings
Wi-Fi settings can be configured at Advanced > Wi-Fi Settings:
Wi-Fi AP Radio Settings
Protocol
This option allows you to specify whether 802.11b and/or 802.11g client
association requests will be accepted. Available options are 802.11b/g,
802.11b Only, and 802.11g Only.
By default, 802.11b/g is selected.
Operating Country This option set the country whose regulations the Pepwave MAX follows.
Channel This option allows you to select which 802.11 RF channel will be utilized.
Channel 1 (2.412 GHz) is selected by default.
Output Power This option is for specifying the transmission output power for the Wi-Fi AP.
By default, 23 dBm (200 mW) or 20 dBm (100 mW) (depending on which
operating country you have chosen in the previous section) is selected.
Note to US model owner: To comply with US FCC regulation, the country selection function has
been completely removed from all US models. The above function is for non-US models only.
Wi-Fi WAN Radio Settings
Output Power This option is for specifying the transmission output power for the Wi-Fi WAN.
By default, 23 dBm (200 mW) or 20 dBm (100 mW) (depending on which
operating country you have chosen in the previous section) is selected.
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Wi-Fi AP Advanced Settings
STP This option allows you to enable the Spanning Tree Protocol to prevent path
redundancy. By default, it is disabled.
See Section 10.1 for details.
Layer 2
Communication
This option allows you to choose whether clients on the network should be
able to communicate with each other directly.
If the checkbox Enable is selected, clients are allowed to communicate with
each other directly, and traffic will not be passed to any uplink equipment.
If this option is disabled, clients are not allowed to communicate directly.
Traffic will be passed to uplink equipments/uplink routers before
communication can be established among clients.
By default, it is enabled.
802.1X Version
This option allows you to select between V1 or V2 of the 802.1X EAPOL.
When V1 is selected, both V1 and V2 clients are allowed to associate with this
Wi-Fi AP.
When V2 is selected, only V2 clients can associate with this Wi-Fi AP.
Most wireless clients support V2. Select the option V1 in case if there are
stations that do not support V2.
By default, V2 is selected.
Beacon Rate This option is for setting the transmit bit rate for sending a beacon.
By default, 1Mbps is selected.
Beacon Interval This option is for setting the time interval between each beacon.
By default, 100ms is selected.
DTIM This field allows you to set the frequency for the beacon to include Delivery
Traffic Indication Message. The interval is measured in millisecond.
The default value is set to 1 ms.
RTS Threshold
This field allows you to set the minimum packet size for the unit to send an
RTS using the RTS/CTS handshake. Setting this field to zero will disable this
option.
The default value is set to 0.
Slot Time This field is for specifying the unit wait time before it transmits a packet.
By default, this field is set to 9 µs.
ACK Timeout This field is for setting the wait time to receive an acknowledgement packet
before performing a retransmission.
By default, this field is set to 48 µs.
CTS Timeout This field is for specifying the timeout interval for the unit to wait for a CTS
response in the RTS/CTS handshake.
By default, this field is set to 48 µs.
http://www.pepwave.com 42 Copyright @ 2011 Pepwave
9.1 STP (Spanning Tree Protocol)
STP Settings
Bridge Priority This parameter is set to give the likeliness for root switch election.
By default, it is set to 32768.
Ethernet Path Cost This parameter specifies the preference to provide the best path from the
switch to the root switch.
By default, it is set to 100.
http://www.pepwave.com 43 Copyright @ 2011 Pepwave
10 Site-to-Site VPN
Pepwave Site-to-Site VPN functionality securely connects your MAX in different branch to another
Pepwave MAX or Peplink device (only Peplink Balance 210/310/380/390/580/710/1350 are available for
this function). The data, voice, or video communications between these locations are kept confidential
across the public Internet.
The Site-to-Site VPN of the Pepwave MAX is specifically designed for multi-WAN environment. The
Pepwave MAX can aggregate all WAN connections’ bandwidth for routing Site-to-Site VPN traffic. Unless
all the WAN connections of one site are down, the Pepwave MAX can still maintain VPN up and running.
VPN Bandwidth Bonding is supported in firmware 5.1+. All available bandwidth will be utilized to establish
the VPN tunnel, and all traffic will be load balanced at packet level across all links. VPN Bandwidth
Bonding is enabled by default.
Tip
You can define firewall rules to control access within the VPN network. Outbound traffic can be redirected
and go through VPN tunnels with custom outbound policies, please refer to section 12 for details
10.1 Configuring a Site-to-Site VPN Profile
http://www.pepwave.com 44 Copyright @ 2011 Pepwave
Pepwave MAX supports making two Site-to-Site VPN connections with a remote Pepwave MAX unit or a
Peplink Balance 210/310/380/390/580/710/1350.
The local LAN subnet and subnets behind the LAN (defined under Static Route in the LAN settings page)
will be advertised to the VPN. All VPN members (branch offices and headquarters) will be able to route
to the local subnets.
Note that all LAN subnet and subnets behind it have to be unique. Otherwise, VPN members will not be
able to access each other.
All data can be routed over the VPN with 256-bit AES encryption standard.
To configure, navigate to Advanced > Site-to-Site VPN, click the Add VPN Connection button to create
a new VPN profile.
VPN Settings
Active Check this box to enable the VPN.
Encryption By default, VPN traffic is encrypted with 256-bit AES standard. If the option Off is
selected on both sides of a VPN connection, no encryption will be applied.
Peer Serial
Number
Pepwave MAX only establishes VPN connection with a remote peer that has a
serial number specified here. If the remote peer is in high availability setup, you
can check the box Remote client is set up in high availability mode, and enter the
second unit's serial number into the second text box.
Pre-shared Key
This is an optional field which defines the pre-shared key used for this particular
VPN connection. The VPN connection's session key will be further protected by
the factor of the pre-shared key. The connection will be up only if the pre-shared
keys on each side match.
When the remote peer is running firmware 5.0 or 5.1, this setting will be ignored.
http://www.pepwave.com 45 Copyright @ 2011 Pepwave
Peer IP
Addresses / Host
Names
Enter the remote peer’s WAN IP address(es) or host name(s) here. Dynamic-
DNS host names are accepted.
This field is optional. With this field filled, the Pepwave MAX will initiate
connection to each of the remote IP addresses until success. If the field is
empty, the Pepwave MAX will wait for connection from the remote peer.
Therefore, at least one side of the two VPN peers has to have the field filled.
Otherwise, VPN connection cannot be established.
Enter one IP address or host name per line.
WAN Connection Priority
WAN Connection
Priority
You can specify the priority of the WAN connections to be used for making VPN
connections. WAN connections set to OFF will never be used. Only available
WAN connections with the highest priority will be utilized.
10.2 Link Failure Detection
Link Failure Detection
Link Failure
Detection Time
The bonded Site-to-Site VPN can detect routing failures on the path between two
sites over each WAN connection. Failed WAN connections will not be used to
route VPN traffic. Health check packets are sent to the peer to detect any failure.
The more frequent checks it sends, the shorter detection time, but the higher
bandwidth overhead will be consumed.
When Recommended is selected, a health check packet is sent out every 5
seconds, and the expected detection time is 15 seconds.
When Fast is selected, a health check packet is sent out every 3 seconds, and
the expected detection time is 6 seconds.
When Faster is selected, a health check packet is sent out every 1 second, and
the expected detection time is 2 seconds.
When Extreme is selected, a health check packet is sent out every 0.1 second,
and the expected detection time is under 1 second.
By default, Recommended is selected.
Important Note to Users Upgrading to Firmware 5.1+
The Site-to-Site VPN in firmware 5.1+ requires the same firmware version for all devices in the VPN
network. Please make sure that both ends of the Pepwave MAX (or Peplink devices) are running with
the same firmware version.
http://www.pepwave.com 46 Copyright @ 2011 Pepwave
Important Note
• When outbound Internet traffic is routed to remote Site-to-Site VPN peer, the remote peer will
route the traffic to its first available WAN connection only.
• Pepwave proprietary Site-to-Site VPN used TCP and UDP port 32015 for establishing VPN
connections. If you have a firewall in front of the devices, you will need to add firewall rules for
these port and protocols which will allow inbound and outbound traffic pass-through the
firewall.
Tip
Want to know more about VPN Sub-Second Session Failover? Visit our YouTube Channel for a video tutorial!
http://www.youtube.com/PeplinkChannel#p/u/0/FXPAJ37b4pQ
http://www.pepwave.com 47 Copyright @ 2011 Pepwave
10.3 Pepwave MAX Behind NAT Router
The Pepwave MAX supports establishing Site-to-Site VPN over WAN connections which are behind a
NAT (Network Address Translation) router.
To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the
NAT router in front of the WAN connection to forward TCP port 32015 to it.
If one or more WAN connections on Unit A can accept VPN connections (by means of port forwarding or
not) while none of the WAN connections on the peer Unit B can do so, you should put all public IP
addresses or host names of the Unit A to the Unit B’s Peer IP Addresses / Host Names field. Leave
the field in Unit A blank. With such setting, site-to-site VPN connection can be set up and all WAN
connections on both sides will be utilized.
For example, see the following diagram:
One of the WANs of Router A is non-NAT’d (212.1.1.1). The rest of the WANs on Router A and all WANs
on Router B are NAT’d. In such case, the Peer IP Addresses / Host Names field in Router B should be
filled with all of the Router A’s host names or public IP addresses (i.e. 212.1.1.1, 212.2.2.2 and 212.3.3.3),
and the field in Router A can be left blank. The two NAT routers on WAN1 and WAN3 of Router A should
inbound port forward TCP port 32015 to the Router A so that all WANs would be utilized to establish VPN.
http://www.pepwave.com 48 Copyright @ 2011 Pepwave
10.4 VPN Status
VPN Status is shown in the Dashboard. The connection status of each connection profile is shown as
below:
By clicking the Details button at the top-right hand corner of Site-to-Site VPN table, you will be forwarded
to Status > Site-to-Site VPN. You can view the subnet and WAN connection information of each VPN
peer. Please refer to Section 19.5 for details.
IP subnets must be unique among VPN peers
The entire inter-connected Site-to-Site VPN network is one single non-NAT IP network. No two
subnets in two sites shall be duplicated. Otherwise, connectivity problems will be experienced in
accessing those subnets.
http://www.pepwave.com 49 Copyright @ 2011 Pepwave
11 Management of Outbound Traffic to WAN
Pepwave MAX provides the functionality to flexibly manage and load balance outbound traffic among the
WAN connections.
Important Note
Outbound Policy is applied only when more than one WAN connection is active.
The settings for managing and load balancing outbound traffic are located in
Advanced > Outbound Policy:
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11.1 Outbound Policy
There are three main selections for the Outbound Policy for Pepwave MAX:
High Application Compatibility
Normal Application Compatibility
Managed by Custom Rules
The selections are explained as follows:
Outbound Policy Settings
High Application
Compatibility
With the selection of this policy, outbound traffic from a source LAN device is
routed through the same WAN connection regardless of the destination Internet
IP address and protocol.
This provides the highest application compatibility.
Normal
Application
Compatibility
With the selection of this policy, outbound traffic from a source LAN device to the
same destination Internet IP address will persistently be routed through the same
WAN connection regardless of protocol.
This provides high compatibility to most applications, and users still benefit from
WAN link load balancing when multiple Internet servers are accessed.
Managed by
Custom Rules
With the selection of this policy, outbound traffic behavior can be managed by
defining custom rules.
Rules can be defined in a custom rule table. A default rule can be defined for
connections that cannot be matched with any one of the rules.
The default policy is Normal Application Compatibility.
Tip
Want to know more about how-to create outbound rules? Visit our YouTube Channel for a video tutorial!
http://www.youtube.com/PeplinkChannel#p/u/2/m977ePdM_sI
http://www.pepwave.com 51 Copyright @ 2011 Pepwave
11.2 Custom Rules For Outbound Policy
Click in the Outbound Policy form. Choose Managed by Custom Rules and press the Save
button. The following screen will then be displayed.
The bottom-most rule is Default. Edit this rule to change the device’s default way to control outbound
traffic for all connections that does not match any rules above it. Click on the service name Default to
change its settings.
You may drag and drop a row to rearrange the priority of outbound rules.
By default, Auto is selected for the option Default Rule. You can select Custom in order to change the
Algorithm to be used. Please refer to the upcoming sections for the details of the available algorithms.
To create a custom rule, click Add Rule at the bottom of the table, and the following window will be
displayed:
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New Custom Rule Settings
Service Name This setting specifies the name of the custom rule.
Enable
This setting specifies whether the outbound traffic rule takes effect.
With an Enable value of Yes, the rule takes effect: traffic is matched, and actions
are taken, by Pepwave MAX based on the other parameters of the rule.
With an Enable value of No, the rule does not take effect: Pepwave MAX
disregards the other parameters of the rule.
Source This setting specifies the source IP Address, IP Network or MAC Address for
outbound traffic that matches the rule.
Destination This setting specifies the destination IP Address or IP Network for outbound
traffic that matches the rule.
Protocol and Port This setting specifies the IP Protocol and Port of outbound traffic that matches
this rule. You may select some common protocol from the Protocol Selection
Tool drop-down menu.
Algorithm
This setting specifies the behavior of Pepwave MAX for the custom rule.
One of the following values can be selected:
• Weighted Balance
• Persistence
• Enforced
• Priority
• Overflow
• Least Used
• Lowest Latency
The upcoming sections present the details of the listed algorithms.
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Terminate
Sessions on Link
Recovery
This setting specifies whether to terminate existing IP sessions on a less
preferred WAN connection in the event that a more preferred WAN connection is
recovered. This setting is applicable to the Algorithms: Weighted, Persistence
and Priority.
By default, this is disabled. In this case, all existing IP sessions will not be
terminated or affected when any other WAN connection is recovered. If it is set
to enabled, existing IP sessions may be terminated when another WAN
connection is recovered such that only the preferred healthy WAN connection(s)
are used at any point in time.
11.2.1 Algorithm: Weighted Balance
This setting specifies the ratio of WAN connection usage to be applied on the specified IP Protocol & Port,
and is applicable only when Algorithm is set to Weighted Balance.
The amount of matching traffic that is distributed to a WAN connection is proportional to the weight of the
WAN connection relative to the total weight. Use the sliders to change the weight for each WAN.
Example: With the following weight settings:
• Ethernet WAN: 10
• PC Card: 0
• Express Card: 0
• USB1: 10
• USB2: 0
• Wi-Fi WAN: 5
Total weight is 25 = (10 + 0 + 0 + 10 + 0 + 5)
Matching traffic distributed to Ethernet WAN is 40% = (10 / 25) x 100%
Matching traffic distributed to PC Card is 0% = (0 / 25) x 100%
Matching traffic distributed to Express Card is 0% = (0 / 25) x 100%
Matching traffic distributed to USB1 is 40% = (10 / 25) x 100%
Matching traffic distributed to USB2 is 0% = (0 / 25) x 100%
Matching traffic distributed to Wi-Fi WAN is 20% = (5 / 25) x 100%
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11.2.2 Algorithm: Persistence
The configuration of using Persistence for algorithm is the solution to the few situations where link load
distribution for Internet services is undesirable.
For example, many e-banking and other secure websites, for security reasons, terminate the session
when the client computer’s Internet IP address changes during the session.
In general, different Internet IP addresses represent different computers. The security concern is that an
IP address change during a session may be the result of an unauthorized intrusion attempt. Therefore, to
prevent damages from the potential intrusion, the session is terminated upon the detection of an IP
address change.
Pepwave MAX can be configured to distribute data traffic across multiple WAN connections. Also, the
Internet IP depends on the WAN connections over which communication actually takes place. As a result,
a LAN client computer behind Pepwave MAX may communicate using multiple Internet IP addresses.
For example, a LAN client computer behind a Pepwave MAX with three WAN connections may
communicate on the Internet using three different IP addresses.
With the algorithm Persistence of Pepwave MAX, rules can be configured to enable client computers to
persistently utilize the same WAN connections for e-banking and other secure websites. As a result, a
client computer will communicate with the other end using one IP address and eliminate the issues.
There are two modes for Persistence: By Source and By Destination.
By Source The same WAN connection will be used for traffic matching the rule and originating
from the same machine regardless of its destination. This option will provide the
highest level of application compatibility.
By Destination The same WAN connection will be used for traffic matching the rule, originating
from the same machine, and going to the same destination. This option can better
distribute load to WAN connections when there are only a few client machines.
The default mode is By Source.
When there are multiple client requests, they can be distributed (persistently) to WAN connections with a
weight. If you choose Auto for Load Distribution, the weights will be automatically adjusted according to
each WAN’s Downstream Bandwidth which is specified in the WAN settings page (see Section 9
Configuration of WAN Interface(s)). If you choose Custom, you can customize the weight of each
WAN manually by using the sliders.
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11.2.3 Algorithm: Enforced
This setting specifies the WAN connection usage to be applied on the specified IP Protocol & Port, and is
applicable only when the Algorithm is set to Enforced.
Matching traffic will be routed through the specified WAN connection regardless of the connection’s
health check status.
Starting from firmware 5.2, outbound traffic can be enforced to go through a specified Site-to-Site VPN
connection. (This applies only to Peplink Balance 210 or above)
11.2.4 Algorithm: Priority
This setting specifies the priority of the WAN connections to be utilized to route the specified network
service. The highest priority WAN connection available will always be used for routing the specified type
of traffic. A lower priority WAN connection will be used only when all higher priority connections have
become unavailable.
Starting from firmware 5.2, outbound traffic can be prioritized to go through Site-to-Site VPN
connection(s). By default, VPN connections are not included in the priority list. (This applies only to
Peplink Balance 210 or above)
Tip
Configure multiple distribution rules to accommodate different kinds of services.
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11.2.5 Algorithm: Overflow
The traffic matching this rule will be routed through the healthy WAN connection that has the highest
priority and is not in full load. When this connection gets saturated, new sessions will be routed to the
next healthy WAN connection that is not in full load.
Drag and drop to specify the order of WAN connections to be used for routing traffic. Only the highest
priority healthy connection that is not in full load will be utilized.
11.2.6 Algorithm: Least Used
The traffic matching this rule will be routed through the healthy WAN connection that is selected in the
field Connection and has the most available downstream bandwidth. The available downstream
bandwidth of a WAN connection is calculated from the total downstream bandwidth specified in the WAN
settings page and the current downstream usage. The available bandwidth and WAN selection is
determined every time when an IP session is made.
11.2.7 Algorithm: Lowest Latency
The traffic matching this rule will be routed through the healthy WAN connection that is selected in the
field Connection and has the lowest latency. Latency checking packets are issued periodically to a
nearby router of each WAN connection to determine its latency value. The latency of a WAN is the
packet round trip time of the WAN connection. Additional network usage may be incurred as a result.
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Tip
The round trip time of a “6M down / 640k up” link can be higher than that of a “2M down / 2M up” link.
It is because the overall round trip time is lengthened by its lower upstream bandwidth despite of its
higher downlink speed. Therefore this algorithm is good for two scenarios:
• All WAN connections are symmetric; or
• A latency sensitive application requires to be routed through the lowest latency WAN
regardless the WAN’s available bandwidth.
11.2.8 Expert Mode
Expert Mode is also available for advance users. Click the help test balloon and click the link turn on
Expert Mode to switch on the feature.
Under Expert Mode, a special rule - "Site-to-Site VPN Routes" is displayed on the Custom Rules table. It
represents all Site-to-Site VPN routes learned from remote VPN peers. By default, this bar is on the top
of all custom rules. That means traffic for remote VPN subnets will be routed to its corresponding VPN
peer. You can create custom Priority or Enforced rules and move them above the bar to override the
Site-to-Site VPN Routes.
Upon disabling the Expert Mode, all rules above the bar will be deleted.
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12 Port Forwarding
12.1 Port Forwarding Service
Pepwave MAX can act as a firewall that blocks, by default, all inbound access from the Internet. By using
Port Forwarding, Internet users can access the servers behind Pepwave MAX.
Inbound Port Forwarding rules can be defined at Advanced > Port Forwarding:
To define a new service, click the Add Service button, upon which the following appears:
Port Forwarding Settings
Enable
This setting specifies whether the inbound service rule takes effect.
When Yes is selected, the inbound service rule takes effect. If the inbound traffic
matches the specified IP Protocol and Port, action will be taken by Pepwave
MAX based on the other parameters of the rule.
When No is selected, the inbound service rule does not take effect. Pepwave
MAX will disregard the other parameters of the rule.
Service Name This setting identifies the service to the System Administrator.
Valid values for this setting consist only of alphanumeric and the underscore “_”
characters.
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IP Protocol
The IP Protocol setting, along with the Port setting, specifies the protocol of the
service as TCP, UDP, ICMP or IP.
Traffic that is received by Pepwave MAX via the specified protocol at the
specified port(s) is forwarded to the LAN hosts specified by the Servers setting.
(Please see below for details on the Port and Servers settings.)
Alternatively, the Protocol Selection Tool drop-down menu can be used to
automatically fill in the Protocol and a single Port number of common Internet
services (e.g. HTTP, HTTPS, etc.).
After selecting an item from the Protocol Selection Tool drop-down menu, the
Protocol and Port number remains manually modifiable.
Port
The Port setting specifies the port(s) that correspond to the service, and can be
configured to behave in one of the following manners:
Any Port, Single Port, Port Range and Port Map
Any Port: All traffic that is received by Pepwave MAX via the specified protocol is
forwarded to the servers specified by the Servers setting.
For example, with IP Protocol set to TCP, and Port set to Any Port, all TCP
traffic is forwarded to the configured servers.
Single Port: Traffic that is received by Pepwave MAX via the specified protocol
at the specified port is forwarded via the same port to the servers specified by the
Servers setting.
For example, with IP Protocol set to TCP, and Port set to Single Port and
Service Port 80, TCP traffic received on Port 80 is forwarded to the configured
servers via Port 80.
Port Range: Traffic that is received by Pepwave MAX via the specified protocol
at the specified port range is forwarded via the same respective ports to the LAN
hosts specified by the Servers setting.
For example, with IP Protocol set to TCP, and Port set to Single Port and
Service Port 80-88, TCP traffic received on ports 80 through 88 is forwarded to
the configured servers via the respective ports.
Port Mapping: Traffic that is received by Pepwave MAX via the specified
protocol at the specified port is forwarded via a different port to the servers
specified by the Servers setting.
For example, with IP Protocol set to TCP, and Port set to Port Map, Service
Port 80, and Map to Port 88, TCP traffic on Port 80 is forwarded to the
configured servers via Port 88.
(Please see below for details on the Servers setting.)
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Range Mapping: traffic that is received by Peplink Balance via the specified protocol at
the specified port range is forwarded via a different port to the servers specified by the
Servers setting.
Inbound IP
Address(es)
This setting specifies the WAN connections and Internet IP address(es) from
which the service can be accessed.
It is required to select at least one IP address.
Server IP
Address This setting specifies the LAN IP address of the server that handles the requests
for the service.
12.2 UPnP / NAT-PMP Settings
UPnP and NAT-PMP are network protocols which allow a computer on the LAN to automatically configure
the router to allow parties on the WAN to connect to itself. In this way, the process of inbound port
forwarding is automated.
When a computer creates a rule using these protocols, the specified TCP/UDP port of all WAN
connections' default IP address will be forwarded.
Check the corresponding box(es) to enable UPnP and/or NAT-PMP. Enable these features only if you
trust the computers on the LAN.
A table listing all the forwarded ports under these two protocols can be found at Status > UPnP / NAT-
PMP.
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13 NAT Mappings
The configuration of NAT Mappings allows the IP address mapping of all inbound and outbound NAT’ed
traffic to and from an internal client IP address.
The settings to configure NAT Mappings are located at Advanced > NAT Mappings:
To add a rule for NAT Mappings, click Add NAT Rule, upon which the following screen will be displayed:
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NAT Mapping Settings
LAN Host This is the IP address of the host on the LAN that the system should map the
selected connection IP address correspondences.
Inbound
Mappings
This setting specifies the WAN connections and corresponding WAN-specific
Internet IP addresses on which the system should bind on. Any access to the
specified WAN connection(s) and IP address(es) will be forwarded to the LAN
Host.
Note 1: Inbound Mapping is not needed for WAN connections in IP forwarding
mode.
Note 2: Each WAN IP address can be associated to one NAT Mapping only.
Outbound
Mappings
This setting specifies the IP address of each WAN connection to be used for any
outgoing traffic originating from the LAN Host.
Note 1: If you do not want to use a specific WAN for outgoing accesses, you
should still choose default here, then customize the outbound access rule in the
Outbound Policy section.
Click Save to save the settings when configuration has been completed.
Important Note
Inbound firewall rules override the Inbound Mapping settings.
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14 QoS
14.1 User Groups
LAN and PPTP clients can be categorized into three user groups - Manager, Staff, and Guest. This
table allows you to define rules and assign client IP addresses or subnets to a user group. You can apply
different bandwidth and traffic prioritization policies on each user group in the Bandwidth
Control and Application sections.
The table is automatically sorted, and the table order signifies the rules' precedence. The smaller and
more specific subnets are put towards the top of the table and have higher precedence; larger and less
specific subnets are placed towards the bottom.
Click the Add button to define clients and their user group. Click the button to remove the defined
rule.
Two default rules are pre-defined and put at the bottommost. They are All DHCP reservation
clients and Everyone, and they cannot be removed. All DHCP reservation clients represents the LAN
clients defined in the DHCP Reservation table in the LAN settings page. Everyone represents all clients
that are not defined in any rule above. Click on a rule to change its group.
Add / Edit User Group
Subnet / IP Address
From the drop-down menu, choose whether you are going to define the
client(s) by an IP Address or a Subnet.
If IP Address is selected, enter a name defined in DHCP Reservation table or a
LAN client's IP address. If Subnet is selected, enter a subnet address and
specify its subnet mask.
Group This field is to define which User Group the specified Subnet / IP Address
belongs to.
Once users have been assigned to a user group, their internet traffic will be restricted by rules defined for
that particular group. Please refer to the following two sections for details.
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14.2 Bandwidth Control
You can define a maximum download speed (over all WAN connections) and upload speed (for each
WAN connection) that each individual Staff and Guest member can consume. No limit can be imposed
on individual Manager members.
By default, Download and Upload Bandwidth Limits are set to unlimited (set as 0).
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14.3 Application
14.3.1 Application Prioritization
You can choose whether to apply the same Prioritization settings to all user groups or customize the
settings for each group.
Three priority levels can be set for application prioritization: ↑High, ━ Normal, and ↓Low.
Four types of applications are predefined. Their priority for each user group can be selected from their
corresponding drop down menu. Traffic types not defined in the table are assigned with normal priority.
14.3.2 Prioritization for Custom Application
Click the Add button to define a custom application. Click the button in the Action column to
delete the custom application in the corresponding row.
Application Prioritization
PPTP and IPSec VPN When enabled, any PPTP and IPSec traffic will be prioritized.
SIP/Vonage When enabled, any SIP and Vonage voice traffic will be prioritized.
Skype, Google Talk,
RealVideo, and Windows
Streaming Media
When enabled, voice and video traffic of Skype, Google Talk, RealVideo
and Windows Streaming Media will be prioritized.
Secure Web (HTTPS) When enabled, HTTPS (TCP port 443) traffic will be prioritized.
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14.3.3 DSL/Cable Optimization
DSL/cable-based WAN connection has its upload bandwidth lower than the download bandwidth. When
this option is enabled, the download bandwidth of the WAN can be fully utilized in any situation.
When a DSL/cable circuit's uplink is congested, the download bandwidth will be affected. Users will not
be able to download data in full speed until the uplink becomes less congested. The DSL/Cable
Optimization can relieve such issue. When it is enabled, the download speed will become less affected by
the upload traffic.
By default, this feature is enabled.
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15 Firewall
A firewall is a mechanism that selectively filters data traffic between the WAN side (the Internet) and the
LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web
sites, and/or other inappropriate uses.
The firewall functionality of Pepwave MAX supports the selective filtering of data traffic in both directions:
Outbound (LAN to WAN)
Inbound (WAN to LAN)
Intrusion Detection and DoS Prevention
With Site-to-Site VPN enabled (see Section 11), the firewall rules also apply to VPN tunneled traffic.
15.1 Outbound and Inbound Firewall
The outbound and inbound firewall settings are located in Advanced > Firewall:
Upon clicking Add Rule, the following screen appears:
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Inbound / Outbound Firewall Settings
Rule Name This setting specifies a name for the firewall rule.
Enable
This setting specifies whether the firewall rule should take effect.
When Yes is selected, the firewall rule takes effect. If the traffic matches the
specified Protocol/IP/Port, actions will be taken by Pepwave MAX based on the
other parameters of the rule.
When No is selected, the firewall rule does not take effect. Pepwave MAX will
disregard the other parameters of the rule.
WAN Connection
This setting is applicable to Inbound Firewall Rules only.
This setting specifies which WAN connection(s) the rule applies to:
• Any (applies to all WAN connections)
• Ethernet WAN
• PC Card
• Express Card
• USB1
• USB2
• Wi-Fi WAN
A value of Any, Ethernet WAN, PC Card, … and Wi-Fi WAN specifies that the
rule applies to all WAN connections, Ethernet WAN, PC Card, … and Wi-Fi
WAN, respectively.
Protocol
This setting specifies the protocol to be matched by the rule.
Via a drop-down menu, the following protocols can be specified:
• TCP
• UDP
• ICMP
• IP
Alternatively, the Protocol Selection Tool drop-down menu can be used to
automatically fill in the Protocol and Port number of common Internet services
(e.g. HTTP, HTTPS, etc.)
After selecting an item from the Protocol Selection Tool drop-down menu, the
Protocol and Port number remains manually modifiable.
Source IP & Port
This specifies the source IP address(es) and port number(s) to be matched for a
firewall rule.
A single address, or a network, can be specified as the Source IP & Port setting,
as indicated with the following screenshots:
In addition, a single port, or a range of ports, can be specified for the Source IP &
Port setting.
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Destination IP &
Port
This specifies the destination IP address(es) and port number(s) to be matched
for a firewall rule.
A single address, or a network, can be specified as the Source IP & Port setting,
as indicated with the following screenshots:
In addition, a single port, or a range of ports, can be specified for the Source IP &
Port setting.
Action
This setting specifies the action to be taken by Pepwave MAX upon encountering
traffic that matches the both of the following:
• Source IP & Port
• Destination IP & Port
With the value of Allow for the Action setting, the matching traffic passes through
Pepwave MAX (to be routed to the destination).
If the value of the Action setting is set to Deny, the matching traffic does not pass
through Pepwave MAX (and is discarded).
Event Logging
This setting specifies whether or not to log matched firewall events.
The logged messages are shown on the page Status > Event Log.
A sample message is as follows:
Aug 13 23:47:44 Denied CONN=Ethernet WAN SRC=20.3.2.1
DST=192.168.1.20 LEN=48 PROTO=TCP SPT=2260 DPT=80
• CONN: The connection where the log entry refers to
• SRC: Source IP address
• DST: Destination IP address
• LEN: Packet length
• PROTO: Protocol
• SPT: Source port
• DPT: Destination port
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Upon clicking Save after entering required information, the following screen appears.
To create an additional firewall rule, click Add Rule and repeat the above steps.
To reorder a rule’s position, just drag the rule by holding the left mouse button, move it to the desired
position, and place it by releasing the mouse button.
To remove a rule, click .
Rules are matched from top to the bottom. If a connection matches any one of the upper rules, the
matching process will stop. If none of the rules is matching, the Default rule will be applied.
By default, the Default rule is set as Allow for both outbound and inbound accesses.
Tip
If the default inbound rule is set as Allow for NAT enabled WANs, no inbound Allow firewall rules will
be required for inbound Port Forwarding and inbound NAT Mapping rules. However, if the default
inbound rule is set as Deny, a corresponding Allow firewall rules will be required.
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15.2 Intrusion Detection and DoS Prevention
The Pepwave MAX supports detecting and preventing intrusions and Denial-of-Service (DoS) attacks
from the Internet. To turn on this feature, click , check the box Enable for the Intrusion Detection
and DoS Prevention and press the Save button.
When this feature is enabled, the Pepwave MAX will detect and protect the network from the following
kinds of intrusions and denial-of-service attacks.
• Port Scan:
o NMAP FIN/URG/PSH
o Xmas Tree
o Another Xmas Tree
o Null Scan
o SYN/RST
o SYN/FIN
• SYN Flood Prevention
• Ping Flood Attack Prevention
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16 Miscellaneous Settings
The miscellaneous settings include configuration for PPTP Server, Service Forwarding, and Service
Passthrough.
16.1 PPTP Server
Pepwave MAX has a built-in PPTP Server, which enables remote computers to conveniently and securely
access the local network.
PPTP server setting is located at Advanced > Misc. Settings > PPTP Server.
Simply check the box to enable the PPTP server function. All connected PPTP sessions are displayed on
the Client List at Status > Client List. Please refer to section 19.3 for details.
PPTP Server Setting
Listen On This setting is for specifying the WAN connection(s) and IP address(es) where
the PPTP server should listen on.
User Accounts
This setting allows you to define the PPTP User Accounts. Click Add to input
username and password to create an account. After adding the user accounts,
you can click on a username to edit the account password. Click the button
to delete the account in its corresponding row.
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16.2 Service Forwarding
Service Forwarding settings are located at Advanced > Misc. Settings > Service Forwarding:
Service Forwarding
SMTP Forwarding
When this option is enabled, all outgoing SMTP connections destined for any host at
TCP port 25 will be intercepted. These connections will be redirected to a specified
SMTP server and port number. SMTP server settings for each WAN can be specified
after selecting Enable.
Web Proxy Forwarding
When this option is enabled, all outgoing connections destined for the proxy server
specified in Web Proxy Interception Settings will be intercepted. These connections
will be redirected to a specified web proxy server and port number. Web Proxy
Interception Settings and proxy server settings for each WAN can be specified after
selecting Enable.
DNS Forwarding
When this option is enabled, all outgoing DNS lookups will be intercepted and
redirected to the built-in DNS name server.
If any LAN device is using DNS name servers of a WAN connection, you may want to
enable this option to enhance the DNS availability without modifying the DNS server
setting of the clients. The built-in DNS name server will distribute DNS lookups to
corresponding DNS servers of all available WAN connections. In this case, DNS
service will not be interrupted even if any WAN connection is down.
16.2.1 SMTP Forwarding
Some ISPs require their users to send e-mails via the ISP’s SMTP server. All outgoing SMTP
connections are blocked except those connecting to the ISP’s. The Pepwave MAX supports intercepting
and redirecting all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the
WAN’s corresponding SMTP server.
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To enable the feature, select the Enable check box under SMTP Forwarding Setup. Check the box
Enable Forwarding? for the WAN connection(s) that needs such forwarding. Enter the ISP’s e-mail
server address and TCP port number for each WAN.
The Pepwave MAX will intercept SMTP connections, choose a WAN with reference to the Outbound
Policy, and then forward the connection to the forwarded SMTP server if the chosen WAN has enabled
forwarding. If the forwarding is disabled for a WAN connection, SMTP connections for the WAN will be
simply forwarded to the connection’s original destination.
Note
If you want to route all SMTP connections only to particular WAN connection(s), you should create a
rule in Outbound Policy (see section 12.1).
16.2.2 Web Proxy Forwarding
When this feature is enabled, the Pepwave MAX will intercept all outgoing connections destined for the
proxy server specified in Web Proxy Interception Settings, choose a WAN connection with reference to
the Outbound Policy, and then forward them to the specified web proxy server and port number.
Redirected server settings for each WAN can be set here. If forwarding is disabled for a WAN, web proxy
connections for the WAN will be simply forwarded to the connection’s original destination.
16.2.3 DNS Forwarding
When DNS Forwarding is enabled, all clients’ outgoing DNS requests will also be intercepted and
forwarded to the built-in DNS proxy server.
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16.3 Service Passthrough
Service Passthrough settings can be found in Advanced > Misc. Settings > Service Passthrough:
Some Internet services required to be specially handled in a multi-WAN environment. The Pepwave MAX
supports handling such services correctly such that Internet applications do not notice it is behind a multi-
WAN router. Settings for Service Passthrough Support are available here.
Service Passthrough Support
SIP
Session Initiation Protocol, aka SIP, is a voice-over-IP protocol. Pepwave MAX can
act as a SIP Application Layer Gateway (ALG) which binds connections for the same
SIP session to the same WAN connection and translate IP address in the SIP
packets correctly in NAT mode. Such passthrough support is always enabled and
there are two modes for selection: Standard Mode and Compatibility Mode.
If your SIP server’s signal port number is non-standard, you can check the box
Define custom signal ports and input the port numbers to the text boxes.
H.323 With this option enabled, protocols that provide audio-visual communication sessions
will be defined on any packet network and passthrough the Balance.
FTP
FTP sessions consist of two TCP connections; one for control and one for data. In
multi-WAN situation, they have to be binded to the same WAN connection.
Otherwise, problems will arise in transferring files. By default, the Pepwave MAX
monitors TCP control connections on port 21 for any FTP connections and binds TCP
connections of the same FTP session to the same WAN.
If you have an FTP server listening on a port number other than 21, you can check
the box Define custom control ports and enter the port numbers to the text boxes.
TFTP The Pepwave MAX monitors outgoing TFTP connections and routes any incoming
TFTP data packets back to the client. Select Enable if you want to enable the TFTP
Passthrough support.
IPsec NAT-T
This field is for enabling the support of IPsec NAT-T Passthrough. UDP ports 500,
4500 and 10000 are monitored by default.
You may add more custom data ports that your IPsec system uses by checking the
box Define custom ports. If the VPN contains IPsec Site-to-Site VPN traffic, you have
to check the box Route IPsec Site-to-Site VPN and choose the WAN connection to
route the traffic to.
If you have IPsec Site-to-Site VPN traffic routed, check the Route IPsec Site-to-Site
VPN option and select a WAN to force routing such traffic to the specified WAN.
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17 System Settings
17.1 Admin Security
There are two user accounts available for accessing the Web Admin. Usernames are admin and user.
They represent two user levels - admin has full administration access, while user is a read-only account.
The read-only account can only access the device's status information and cannot make any change on
the device.
A web login session will be logged out automatically when it has been idled for a longer time than
the Web Session Timeout. The default timeout is 4 hours 0 minute. Before the session expires, you may
click the Logout button in the Web Admin to exit from the session.
For security reasons, after logging in to the administration interface at the first time, changing the
administrator password is recommended.
Configuring the administration interface to be accessible only from the LAN can further improve system
security.
Administrative Settings configuration is located at System > Admin Security:
Admin Account UI User Account UI
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Admin Settings
Router Name This field allows you to define a name for this Pepwave MAX unit.
Admin User Name It is set as admin by default and is not customizable.
Admin Password This field allows you to specify a new administrator password.
Confirm Admin
Password This field allows you to verify and confirm the new administrator password.
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Read-only User
Name It is set as user by default and is not customizable.
User Password This field allows you to specify a new user password. Once the user password
is set, the feature of read-only user will be enabled.
Confirm User
Password This field allows you to verify and confirm the new user password.
Web Session
Timeout
This field specifies the number of hours and minutes that a web session can
remain idle before the balance terminates its access to Web Admin Interface.
By default, it is set as 4 hours.
Authentication by
RADIUS
With this box is checked, Web Admin will authenticate using an external
RADIUS server.
Authenticated users are treated as "admin" users with full read-write
permission. Local "admin" and "user" accounts will be disabled. When the
device is not able to communicate with the external RADIUS server, local
accounts will be enabled again for emergency access.
Authentication options will be available once this box is checked.
Auth Protocol This specifies the authentication protocol used. Available options are MS-
CHAP v2 and PAP.
Auth Server This specifies the access address of the external RADIUS server.
Auth Server Secret This is the secret for accessing the RADIUS server.
Auth Timeout This option specifies the time value for authentication timeout.
Accounting Server This specifies the access address of the external Accounting server.
Accounting Server
Secret This is the secret for accessing the Accounting server.
Network Connection This option is for specifying the network connection which will be used for
authentication connection. Users can choose from LAN, WAN and VPN
connections.
Security
This option is for specifying the protocol(s) through which the Web Admin
Interface can be accessible:
HTTP
HTTPS
HTTP/HTTPS
Web Admin Port These fields are for specifying the port number at which the Web Admin
Interface can be accessible.
Web Admin Access
This option is for specifying the network interfaces through which the Web
Admin Interface can be accessible:
LAN only
LAN/WAN
If LAN/WAN is chosen, a WAN Connection Access Settings form will be
displayed.
http://www.pepwave.com 79 Copyright @ 2011 Pepwave
WAN Connection Access Settings
Allowed Source
IP Subnets
This field allows you to restrict web admin access only from defined IP subnets.
• Any - Allow web admin accesses to be from anywhere, without IP
address restriction.
• Allow access from the following IP subnets only - Restrict web admin
access only from the defined IP subnets. When this is chosen, a text
input area will be displayed beneath:
The allowed IP subnet addresses should be entered into this text area. Each IP
subnet must be in form of w.x.y.z/m
where w.x.y.z is an IP address (e.g. 192.168.0.0), and
m is the subnet mask in CIDR format, which is between 0 and 32 inclusively. For
example: 192.168.0.0/24
To define multiple subnets, separate each IP subnet one in a line. For example:
192.168.0.0/24
10.8.0.0/16
Allowed WAN IP
Address(es)
This is to choose which WAN IP address(es) the web server should listen on.
http://www.pepwave.com 80 Copyright @ 2011 Pepwave
17.2 Firmware Upgrade
The firmware of Pepwave MAX is upgradeable through Web Admin Interface.
Firmware upgrade functionality is located at System > Firmware:
There are two ways to upgrade the unit. The first method is online firmware upgrade. The system can
Check, Download and Upgrade over the Internet. The second method is to upload a firmware file
manually.
Click on the Check again button to use online upgrade. With online upgrade, Pepwave MAX checks
online for new firmware. If a new firmware is available, the firmware will be automatically downloaded by
Pepwave MAX. The upgrade process will subsequently be automatically initiated.
You may also download a firmware image from the Pepwave web site (http://www.pepwave.com/) and
update the unit manually. Click Browse to select the firmware file from the local computer, and then click
Upgrade to send the firmware to Pepwave MAX. Pepwave MAX will then automatically initiate the
firmware upgrade process.
Please note that all Pepwave devices are equipped to be able to store two different firmware version in
two different partitions. A firmware upgrade preformed will always replace the inactive partition. If you
want to keep the inactive firmware, you can simply reboot your device with the inactive firmware and then
perform the firmware upgrade.
Firmware Upgrade Status
Status LED Information during firmware upgrade:
• OFF – Firmware upgrade in progress (DO NOT disconnect power.)
• Red – Unit is rebooting
•
Green – Firmware upgrade successfully completed
Important Note
The firmware upgrade process may not necessarily preserve the previous configuration, and the
behavior varies on a case-by-case basis. Consult the Release Notes for the particular firmware
version.
Do not disconnect the power during firmware upgrade process.
Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or not supported, by
Pepwave.
Upgrading a Pepwave MAX Mobile Router with an invalid firmware file will damage the unit, and may
void the warranty.
Important Note
If the firmware is rolled back from 5.x to 4.x, the configurations will be lost.
http://www.pepwave.com 81 Copyright @ 2011 Pepwave
17.3 Time
The Time Server functionality enables the system clock of Pepwave MAX to be synchronized with a
specified Time Server.
The settings for Time Server configuration are located at System > Time:
Time Server Settings
Time Zone
This specifies the time zone (along with the corresponding Daylight Savings Time
scheme) in which Pepwave MAX operates.
The Time Zone value affects the time stamps in the Event Log of Pepwave MAX
and E-mail notifications.
Checked the box Show all to show all available time zone options.
Time Server This setting specifies the NTP network time server to be utilized by Pepwave
MAX.
http://www.pepwave.com 82 Copyright @ 2011 Pepwave
17.4 Email Notification
The Email Notification functionality of Pepwave MAX provides a System Administrator with up-to-date
information on network status.
The settings for configuring Email Notification are found at System > Email Notification:
Email Notification Settings
Email Notification
This option is for enabling Email Notification.
If the box Enable is checked, Pepwave MAX sends email messages to a System
Administrator when the WAN status changes, or when new firmware is available.
If the box Enable is not checked, Email Notification is disabled and Pepwave
MAX will not send email messages.
SMTP Server This field is for specifying the SMTP server to be used for sending email. If the
server requires authentication, check the box Require authentication.
SSL Encryption Check the box to enable SMTPS. When the box is checked, the next field SMTP
Port will be changed to 465 automatically.
SMTP Port
This field is for specifying the SMTP Port number.
By default, this is set to 25; when the SSL Encryption box is checked, the
default port number will be set to 465.
You may customize the port number by editing this field. Click the button Default
to restore to default.
SMTP User Name
/ Password
This setting specifies the SMTP username and password while sending email.
These options are shown only if Require authentication check box is checked in
SMTP Server setting.
Confirm SMTP
Password This field allows you to verify and confirm the new administrator password.
http://www.pepwave.com 83 Copyright @ 2011 Pepwave
Sender’s Email
Address This setting specifies the sender email address reported by the email messages
sent by Pepwave MAX.
Recipient’s Email
Address
This setting specifies the email addresses to which Pepwave MAX should send
the email messages to. You may enter multiple recipients’ email addresses in
this field.
After you have completed the settings, you can click the Test Email Notification button to test the
settings before saving it. After it is clicked, you will see this screen to confirm the settings:
Click Yes to confirm. Wait a few seconds, and you will see a return message and the detailed test result.
http://www.pepwave.com 84 Copyright @ 2011 Pepwave
17.5 Remote Syslog
The Remote Syslog functionality of Pepwave MAX enables event logging at a specified remote Syslog
server.
The settings for configuring Remote System Log are found at System > Remote Syslog:
Remote Syslog Settings
Remote Syslog This setting specifies whether or not to log events at the specified remote Syslog
server.
Remote Syslog
Host This setting specifies the IP address or host name of the remote Syslog server.
Port This setting specifies the port number of the remote Syslog service.
By default, the Port setting has value is 514.
http://www.pepwave.com 85 Copyright @ 2011 Pepwave
17.6 SNMP
SNMP, or Simple Network Management Protocol, is an open standard that can be used to collect
information from the Pepwave MAX Mobile Router.
SNMP configuration is located at System > SNMP:
SNMP Settings
SNMP Device
Name This field shows the router name defined in System > Admin Security.
SNMP Port This option specifies the port which SNMP used. The default port is set as 161.
SNMPv1 This option allows you to enable SNMP version 1.
SNMPv2 This option allows you to enable SNMP version 2.
SNMPv3 This option allows you to enable SNMP version 3.
To add a community for either SNMPv1 or SNMPv2, click the Add SNMP Community button in the
Community Name table, upon which the following screen will be displayed:
http://www.pepwave.com 86 Copyright @ 2011 Pepwave
SNMP Community Settings
Community Name This setting specifies the SNMP Community Name.
Allowed Source
Subnet Address
This setting specifies a subnet from which access to the SNMP server is
allowed.
Enter subnet address here (e.g. 192.168.1.0).
Allowed Source
Subnet Mask This setting specifies the subnet mask that corresponds to the subnet
specified via Allowed Source Subnet Address (e.g. 255.255.255.0).
To define a user name for SNMPv3, click Add SNMP User in the SNMPv3 User Name table, upon which
the following screen is displayed:
SNMPv3 User Settings
User Name This setting specifies a user name to be used in SNMPv3.
Authentication
Protocol
This setting specifies via a drop-down menu the one of the following valid
authentication protocols:
• NONE
• MD5
• SHA
Authentication
Password This setting specifies the authentication password, and is applicable only if the
MD5 or SHA authentication protocol is selected.
Privacy Protocol
This setting specifies via a drop-down menu the one of the following valid privacy
protocols:
• NONE
• DES
Privacy Password This setting specifies the privacy password, and is applicable only if the DES
privacy protocol is selected.
http://www.pepwave.com 87 Copyright @ 2011 Pepwave
17.7 Configuration
Backing up the Pepwave MAX settings immediately after successful completion of the initial setup is
strongly recommended.
The functionality to download and upload Pepwave MAX settings is found at System > Configuration:
17.7.1 Restore Configuration to Factory Settings
The Restore Factory Settings button is to reset the configuration to the factory default settings. You
have to click the Apply Changes button to make the settings effective.
17.7.2 Downloading Active Configurations
The Download button is to backup the current active settings. Click Download and save the
configuration file.
17.7.3 Uploading Configurations
To restore or change settings based on a configuration file, click Browse… to locate the configuration file
on the local computer, and then click Upload.
The new settings can then be applied by clicking the Apply Changes button on the page header, or
discard at the Main page of Web Administration Interface.
http://www.pepwave.com 88 Copyright @ 2011 Pepwave
17.8 Reboot
This page provides a Reboot button for restarting the system.
For highest reliability, Pepwave MAX is equipped with two copies of firmware of different version. You can
select the firmware version you would like the device to reboot with.
The firmware marked with (Running) is the current system boot up firmware.
Please note that a firmware upgrade will always replace the inactive firmware partition.
http://www.pepwave.com 89 Copyright @ 2011 Pepwave
17.9 Ping Test
The Ping Test tool in Pepwave MAX performs Pings through a specified Ethernet interface or a Site-to-
Site VPN connection. You can specify the number of pings in the field Number of times to a maximum of
10 times, and Packet Size can be specified in the field Packet Size to a maximum of 1472 bytes.
The Ping utility is located at System > Tools > Ping, illustrated as follows:
Tip
A System Administrator can use the Ping utility to manually check the connectivity of a particular
LAN/WAN connection.
http://www.pepwave.com 90 Copyright @ 2011 Pepwave
17.10 Traceroute Test
The Traceroute Test tool in Pepwave MAX traces the routing path to the destination through a particular
Ethernet interface or a Site-to-Site VPN connection.
The Traceroute Test utility is located at System > Tools > Traceroute, illustrated as follows:
Tip
A System Administrator can use the Traceroute utility to analyze the connection path of a LAN/WAN
connection.
17.11 VPN Test
The VPN Test tool can help to test the throughput between different VPN peers.
You can define the Test Type, Direction, and Duration of the test, and press Go! to perform the
throughput test.
The VPN Test utility is located at System > Tools > VPN Test, illustrated as follows:
http://www.pepwave.com 91 Copyright @ 2011 Pepwave
18 Status
This section displays the information of Pepwave MAX on the Device, Active Sessions, Client List,
WINS Client List, Site-to-Site VPN, UPnP / NAT-PMP, Event Log, and Bandwidth.
18.1 Device
System information is located at Status > Device:
System Information
Router Name This is the name specified in the field Router Name located in System >
Admin Security.
Model This shows the model name and number of this device.
Hardware Revision This shows the hardware version of this device.
Serial Number This shows the serial number of this device.
Firmware This shows the firmware version that this device is currently running.
Uptime This shows the length of time since the device is rebooted.
System Time This shows the current system time.
Diagnostic Report A Download button is for exporting a diagnostic report file required for system
investigation.
The second table shows the MAC address of each LAN/WAN interface connected.
Important Note
If you encounter issues and would like to contact Peplink Support Team (http://www.peplink.com/contact/), please
download the diagnostic report file and attach it along with a description of your encountered issue.
In firmware 5.1 or before, Diagnostic Report file can be obtain at System > Reboot
http://www.pepwave.com 92 Copyright @ 2011 Pepwave
18.2 Active Sessions
Information on Active Sessions is at Status > Active Sessions:
This Active Sessions section displays the active inbound / outbound and UDP / TCP sessions of each
WAN connection on Pepwave MAX.
A filter is available to help sort out the active session information. Enter a keyword in the field or check
one of the WAN connection boxes for filtering.
18.3 Client List
The client list table is located at Status > Client List. It lists DHCP client IP addresses, their Names
(retrieved from DHCP reservation table or defined by users), current Download and Upload rate and
MAC addresses that the Pepwave MAX has offered IP addresses to since it is powered up. Network
Name (SSID) and Signal refers to the information about Wi-Fi AP, which is the name of the Network and
its signal strength. Clients can be imported into DHCP Reservation table by clicking the button on
the right-most column. Further update the record after the import by going to Network > LAN.
If PPTP Server in section 17.1 is enabled, you may see the corresponding connection name would be
listed in the field of Name.
http://www.pepwave.com 93 Copyright @ 2011 Pepwave
18.4 WINS Client
The WINS client list table is located at Status > WINS Client. It lists WINS client IP addresses and their
Names. This option will only be available when you have enabled the WINS Server in section 8.1.
Name of clients retrieved will be automatically matched into Client List in the previous section.
Click the button Flush All to flush all WINS client records.
18.5 Site-to-Site VPN
This is a page showing the current status of Site-to-Site VPN, located at: Status > Site-to-Site VPN
Details about peer’s WAN connections would be listed as below.
http://www.pepwave.com 94 Copyright @ 2011 Pepwave
18.6 UPnP / NAT-PMP
The table that shows the forwarded ports under UPnP and NAT-PMP protocols is located at Status >
UPnP / NAT-PMP:
This section appears only if you have enabled the function of UPnP / NAT-PMP as mentioned in Section
13.2.
Click the button to delete the single UPnP / NAT-PMP record in its corresponding row. To delete all
records, click Delete All on the right-hand side below the table.
Important Note
UPnP / NAT-PMP records would be deleted immediately after clicking the button or Delete All
without the need to click Save or Confirm.
18.7 Event Log
Event Log information is located at Status > Event Log:
The log section displays a list of events that has taken place on the Pepwave MAX unit. Click the
Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100,
or all to show the corresponding number of events in the log.
http://www.pepwave.com 95 Copyright @ 2011 Pepwave
18.8 Bandwidth
This section shows the bandwidth usage statistics, located at: Status > Bandwidth
Bandwidth usage at the LAN and when the device is switched off, are not recorded and not shown.
18.8.1 Real-Time
The Data Transferred since installation shows you how many network traffic has been processed by
your device since first boot.
Click Show Details in the top right hand corner of each table and the details of data transferred will be
shown.
The check box Stacked below the data transferred graph can be checked to show the aggregated
transferred rate of both traffic direction.
18.8.2 Daily
This page shows the daily bandwidth usage for all and each WAN connection.
Select the connection in which you want to check its usage from the drop down menu. If you have
enabled Bandwidth Monitoring feature as shown in section 9.5, the Current Billing Cycle table for that
WAN connection will be displayed.
Click on a date to view the client bandwidth usage of that specific date. This feature is not available if you
have selected to view the bandwidth usage of only a particular WAN connection.
The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB).
http://www.pepwave.com 96 Copyright @ 2011 Pepwave
All WAN Daily Bandwidth Usage
Ethernet WAN Daily Bandwidth Usage
http://www.pepwave.com 97 Copyright @ 2011 Pepwave
18.8.3 Monthly
This page shows the monthly bandwidth usage for each WAN connection.
If you have enabled Bandwidth Monitoring feature as shown in section 9.5, you can choose a particular
connection to check its usage and select to show the monthly usage period in Billing Cycle or Calendar
Month.
Click the first or second row to view the client bandwidth usage of the current month. This feature is not
available if you have chosen to view the bandwidth usage of only a particular WAN connection.
The Scale of the graph can be set to show in Megabyte (MB) or Gigabyte (GB).
All WAN Daily Bandwidth Usage
http://www.pepwave.com 98 Copyright @ 2011 Pepwave
Ethernet WAN Daily Bandwidth Usage
Tip
By default, the scale of data size is in MB. 1GB equals to 1024MB.
http://www.pepwave.com 99 Copyright @ 2011 Pepwave
Appendix A. Restoration of Factory Defaults
To restore the factory default settings on a Pepwave MAX unit, follow the steps below:
1. Locate the reset button on the front panel of Pepwave MAX unit.
2. With a paper clip, press the reset button and hold it for at least 10 seconds until the unit reboots
itself.
After Pepwave MAX finishes rebooting, the factory default settings will be restored.
Important Note
All previous configurations and bandwidth usage data will be lost after restoring the factory default
settings.
Regular backup of configuration settings is strongly recommended.
http://www.pepwave.com 100 Copyright @ 2011 Pepwave
Appendix B. Declaration
1.
The device supports time division technology
2.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
1) Reorient or relocate the receiving antenna.
2) Increase the separation between the equipment and receiver.
3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4) Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through
11.
IMPORTANT NOTE
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country
dependent and are firmware programmed at the factory to match the intended destination.
Contact Us:
Sales
http://www.pepwave.com/contact/sales/
Support
http://www.pepwave.com/contact/
Business Development and
Partnerships
http://www.pepwave.com/partners/channel-
partner-program/
Address:
United States Office
800 West El Camino Real,
Mountain View
CA 94040
United States
Tel: +1 (650) 450 9669
Fax: +1 (866) 625 4664
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17/F, Park Building,
476 Castle Peak Road
Cheung Sha Wan
Hong Kong
Tel: +852 2990 7600
Fax: +852 3007 0588
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