Pitney Bowes E700 Users Manual

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12

4

Postage Meter

Quick Install Guide

www.pitneyworks.com/metersupport

Funds/Pieces

Advance Date

Ads

Setup

Yes

Enter

No

Postage Refill

Lock

4

5

6

123

7

8

9

C

0

.

1

2

3

THE METER IS SHIPPED WITHOUT POSTAGE.

You transfer funds to the meter as part of the setup

process.

Choose an appropriate location for the meter

Position the meter close to both a power and phone

outlet. The meter must be plugged into a power outlet

at all times.



Make sure you have an analog telephone line

Some commercial phone systems use digital lines that

may damage the meter. Like the meter, most fax

machines, credit card readers and modems also

require analog lines. The meter can share a line with

these devices. When in doubt, ask the person

responsible for your phone system.

Unpack the Meter

Remove all contents from the shipping box and locate

items shown.

Do not attach the power cord to the meter until

Step 7.

Still have questions?

Visit our Web Site at:

www.pitneyworks.com/metersupport to view FAQ's

and Operators Guide or call us at 1-800-468-8454.

Display is blank

Ensure the power supply is plugged in.

Examine pins on connector to see if any are bent or broken.

REFILL FAILED - CHECK ACCT#

The account number is noted in the top right hand corner of this

document.

Press the Setup key repeatedly until CHANGE POSTAGE ACCOUNT

NUMBER? displays; press yes.

NO DIAL TONE

Ensure phone cord is plugged in both meter and wall. If it is, the

telephone line may not be an analog line. Try using a fax machine line.

CANNOT REACH DATA CENTER

Check the number you have entered as a dialing prefix. Some phone

systems require a pause between dialing the prefix and the number. Clear

any error messages by pressing the C (Clear) key.

Use the decimal (.) key to enter a pause after the prefix.

Press the Setup key repeatedly until CHG PB PHONE #? displays; press

yes. Key in a prefix, if needed, followed by 1-800-848-3764 (ex:9.1800

848 3764)

PRINTER JAMMED

The yellow shipping blocks have not been removed.

Lift the cover and remove the two shipping blocks.

Black square lines display

• Unplug the power cord from the wall outlet.

• Remove the batteries. Wait 15 seconds; then plug in the meter. 

Reinstall batteries.

• Reset date and time using Setup key.

Troubleshooting

phone

cord

power

cord

ink

cartridge

Batteries

AAA

After setting up the Meter

Use the Quick Reference Guide under the meter for How To's on:

- Adjusting the Display Contrast

- Changing the Date and Time

- Locking the Meter

- Printing Postage

- Replacing Ink Cartridge

- Using the Meter Ads/Messages

refill

receipt

Funds/Pieces

Advance Date

Ads

Setup

Yes

Enter

No

Postage Refill

Lock

4

5

6

123

7

8

9

C

0

.

Funds/Pieces

Advance Date

Printer

Setup

Yes

Enter

No

Refill

Lock

4

5

6

123

7

8

9

C

0

.

Amount moved from

POSTAGE BY PHONE®

account into meter.

Amount remaining in

POSTAGE BY PHONE®

account at Pitney Bowes

after transfer.

Date: 06/10/01

Refills Left:

Refill Amount: $

Account Balance: $

Account #:

Meter# :

12345678

87654321

Quick Reference

Guide

• At the prompt, INSERT FORM FOR RECEIPT, insert an 

envelope or postage meter tape sheet to print receipt.

• Press the C (Clear) key to return the postage to $0.00.

6

5

7

8

11

10

Example of good test

print - no missing

horizontal lines or breaks

in the vertical lines.

Install Ink Cartridge

• Lift the meter cover and remove the 

yellow plastic stop.

• Open the blue cartridge cover by 

squeezing the side tabs and pivoting

the cover back.

• Remove the second yellow block

from the Ink Cartridge holder.

• Pull the tape off the Ink Cartridge

and place Ink Cartridge into meter.

• Snap blue cartridge cover in place.

Use only Pitney Bowes ink. All other

inks could damage the meter.

Install Batteries

• Remove the blue battery cover behind the printer by lifting up 

on the two tabs.

• Install all three batteries with the positive terminal (+) facing to

the right. Replace the battery cover and close the meter

cover.

Initializing Setup

• Press the No key to all prompts except the following:

• At the prompt, INSPECTION REQUIRED, press C (Clear) key.

Meter will display the date and the postage amount, press

Setup key.

• At the prompt, CHANGE DATE?, press Yes/Enter key and

enter the current date (mm/dd/yy), press the Enter key

when finished.

• At the prompt, CHANGE TIME?, press Yes/Enter key and

enter in the current time in HH:MM format. Press the

Yes/Enter key when finished. You will be prompted for the

A.M. or P.M. selection.

• If your phone system requires a dailing prefix such as “9” to

obtain an outside line press the Yes/Enter key. Enter the

dailing prefix plus the POSTAGE BY PHONE® number.

(Example: 9.1.800.848.3764) If your system requires a pause

between dailing the prefix and the number enter a decimal (.)

for the pause.

• At the prompt, PB PHONE#?, the POSTAGE BY PHONE®  

DATA CENTER phone should be displayed. If you do not need 

to modify the phone number to include a dialing prefix press 

the No key.

Note: Some phone systems require a pause between dialing the

prefix and the number.

• At the prompt, CHANGE POSTAGE ACCOUNT#?, press the  

Yes/Enter key.

• Enter your account number

• At the prompt, INSPECTION REQUIRED? press the C (Clear) key.

9Print Test

• At the prompt, INSERT FORM FOR PRINT TEST, insert a

postage tape sheet or any envelope into the meter. Insert the

envelope or tape sheet face up all the way into the slot and

slide it to the right.

• At prompt PERFORM PRINTER MAINTENANCE press the No

key if print test is okay and Yes/Enter if the print test fails.

Prime Printhead

• At the prompt, CANNOT FIND ZIP-REFILL REQUIRED, press  

Yes/Enter key.

• At the prompt, IMPORTANT-IS INK INSTALLED?, press

Yes/Enter key. This will begin the ink loading process.

The meter displays the message PLEASE WAIT while it performs

the maintenance process. This takes about three minutes.

Your Postage By Phone® Account Number:

ink

cartridge

tape

If you receive the CANNOT REACH DATA CENTER OR NO

DIAL TONE, see "Troubleshooting" on the back page. (Call

waiting and voice mail beeps can disrupt funds transfers.)

(Step11 continues on back...)

27607/AW15108 03/03

press the Yes/Enter key when finished.

Connect Power

• Connect the power cord to the meter with the arrow

facing up.

• Plug the other end of the cord into an outlet that is not

controlled by a switch or surge protector; there is no  

on/off switch on your meter.

Funds/Pieces

Advance Date

Ads

Setup

Yes

Enter

No

Postage Refill

Lock

4

5

6

123

7

8

9

C

0

.

Clear key

Yes key

No key

Setup key

Add Postage to the Meter - Postage Refill

• Connect one end of the phone cord supplied to meter

and plug the other end into a phone jack.

• Press the Refill key.

• Enter the amount of postage you wish to add to the 

meter in whole dollar amount. Press the Yes/Enter key.

The meter automatically dials the data center and  

transfers funds to the meter.

!

phone

cord