Pittasoft PITTA310 Network IP Camera User Manual 1 Pitta 310
Pittasoft Co., Ltd. Network IP Camera 1 Pitta 310
user manual
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| Document ID | 1277971 |
| Application ID | QgVA0MHdqg7fN7rU3Haonw== |
| Document Description | user manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 127.99kB (1599869 bits) |
| Date Submitted | 2010-05-07 00:00:00 |
| Date Available | 2010-05-07 00:00:00 |
| Creation Date | 2010-04-27 14:54:47 |
| Producing Software | Acrobat Distiller 7.0 (Windows) |
| Document Lastmod | 2010-04-27 14:54:47 |
| Document Title | 1. User Manual_Pitta 310.pdf |
| Document Creator | PScript5.dll Version 5.2 |
| Document Author: | Administrator |
Network IP Camera Pitta 310 user manual FCC notice to users and product statements This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions; (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum 20 cm between the radiator and your body. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter unless authorized to do so by the FCC. Contents Chapter 1. Getting Ready Before Using This User Manual................................2 Pitta 310 Overview ...................................................3 Checking the Pitta 310 Package Content.................4 Checking the main body of the Pitta 310..................5 Installing the Pitta 310 ..............................................6 Connecting Pitta 310 ................................................7 Installing the Software ..............................................9 Chapter 2. Pitta IP Utility and Pitta Web View Pitta IP Utility guide.................................................11 changing IP address...............................................12 Pitta WebView Log-in .............................................14 Pitta WebView Live View Page...............................15 Pitta WebView-Setup Menu....................................17 Chapter 3. Appendix DDNS & Router Port Forwarding............................26 Troubleshooting ......................................................27 6SHFLÂżFDWLRQ ...........................................................28 Dimension...............................................................30 Getting Ready Before Using This User Manual Thanks for purchasing our Pitta 310 IP Network Camera. This is a user manual for H.264 IP Network Camera and the product mentioned here designates the H.264 IP Network Camera. Please go through the manual before installation and use of the camera. This manual along with the software and hardware explained here is protected by copyright law. x Read through all printed documentation and ensure that your system is compatible for your product. x Pittasoft will continue to add new functions and enhancements and apply new WHFKQRORJLHVWRWKLVSURGXFW$Q\LQIRUPDWLRQDQGVSHFLÂżFDWLRQVFRQWDLQHGLQWKLVPDQXDO can be changed without prior notice to users. x 7KHVFUHHQVKRWVDQGÂżJXUHVSUHVHQWHGLQWKLVPDQXDOPD\GLIIHUIURPWKHDFWXDO appearances of the product. â Conventions Icon Name Caution â Note PITTASOFT Meaning Indicates that the accompanying function may not operate or be disabled. Indicates a tip or supplementary description to help you operate the accompanying function. Getting Ready Pitta 310 Overview The Pitta 310 series are high-tech IP Network Cameras that use H.264 codec technology to achieve high compression rates and clear picture quality by allowing for high frame rates to be transmitted through the network. By using the network, remote connection, monitoring, and control are possible from any location for simple use. The Pitta 310 series IP Network Camera guarantees performance and safety while offering various solutions through internet integration. â Specifications High quality H.264 video +HQDEOHVH[FHOOHQWLPDJHTXDOLW\DWVLJQLÂżFDQWO\UHGXFHGQHWZRUNEDQGZLGWKDQG storage. Support WDR (Wide Dynamic Range) Built-in progressive CMOS image sensor and support better image in backlight environment than normal sensor. (Pitta 310R/310WR supports only) Motion Detection Intelligent Motion Detection analyzes for any motion in the scene. The reliable functionality is built into the camera and client software. Using the client software, user can set up motion detection to trigger video recording and e-mail alerts. Particular area in the scene could be included or excluded for the motion detection. Auto correction of lens distortion Pitta 310 series client software automatically correct distorted images and can deliver near perfect images. Compact size & ultra-light weight Pitta 310 series are compact design and require minimum space for the installation and UHGXFHGZHLJKWDOORZVĂH[LEOHPRXQWLQJ Supports WiFi Wireless LAN(WiFi) provides easy installation without wired network. (Pitta 310W/310WR supports only) Supports Audio Built-in microphone provides recording the surrounding sounds. PITTASOFT Getting Ready Checking the Pitta 310 Package Content Check the product and the accompanied accessories contained in the product package. x If there is any problem with the accessories, contact your local product distributor. x The accompanied accessories can be changed without prior notice. Pitta 310 Stand PITTASOFT zÂÂÂÂGÂÂÂÂÂGO]lhP shuGj AC adaptor Antenna (Pitta 310W/310WR) User manual Installation CD (Pitta View, IP Utility) Getting Ready Checking the main body of the Pitta 310 Check the main body of the Pitta 310. â Description is based on Pitta 310W / 310WR. â The figures presented may differ from the actual appearances of the product. 3 4 76 5 Front LED Red: Booting Green: Operating AUDIO IN/OUT IN: Audio input port. You can connect a microphone. (Check the sound with a PC) OUT: Audio output port. You can connect a speaker. (This feature is not LPSOHPHQWHG,WZLOOEHH[SHFWHGWRDGGWKLVIHDWXUHDIWHUÂżUPZDUH upgrade.) WIRELESS ON/ OFF Wireless ON/OFF switch. Make sure that the switch is ON if wireless needs. ANTENNA Wireless port. Connect the antenna for wireless installation. LAN Connect the 10/100 Mbps Ethernet cable. Make sure that use RJ-45 connector. Supports PoE (IEEE 802.3af) RESET Press the reset button for 3 seconds then all the settings will be changed to initial settings. DC IN DC 5V / 1.0A power terminal. NETWORK LED LED is blinking when network is connected. POWER LED LED is blinking when power is on. Built-in microphone Built-in microphone location. Orange: Starting Red blinking: Firmware upgrading PITTASOFT Getting Ready Installing the Pitta 310 1 Connect the camera to the stand. â Connect the antenna to the camera for Pitta 310W / 310WR. 2 Place a camera stand at the intended place. x Make sure that the LAN cable and power PXVWEHÂżJXUHGDWWKHLQWHQGHGSODFH 3 Connect the LAN cable and AC adaptor. 4 Adjust the camera angle. PITTASOFT Getting Ready Connecting Pitta 310 â For wired camera 1 Connect the LAN cable to the [LAN] port. â Use a cross cable for a direct connection between the PC and the camera only. Use direct LAN cable for using a router or switch hub. 2 Connect the AC adaptor to the [DC] terminal. - AUDIO - IN DC IN OUT WIRELESS ON OFF LAN RESET ANTENNA â Use the provided AC adaptor. 3 Make sure that POWER LED and NETWORK LED is on. PITTASOFT Getting Ready Connecting Pitta 310 â For wireless camera To connect the wireless camera, IP setting and wireless setting must be set before using. Once set up is done, disconnect the LAN cable and connect the wireless camera. 1 Connect the camera with the LAN cable. (T page 7) 2 Set IP address. (T pages 12~13) 3 6HWZLUHOHVVFRQÂżJXUDWLRQLQ3LWWD:HE9LHZ (T page 19) 4 Disconnect the LAN cable. 5 Connect the antenna. 6 Turn on the WIRELESS switch. â Make sure that NETWORK LED is blinking after about 1 minute. 7 Disconnect and reconnect the AC adaptor. The camera will reboot. 8 Check the IP address with the Pitta IP Utility. â If the connection is change to wireless, IP address may change and the router may need to restart. PITTASOFT Getting Ready Installing the Software Install the Pitta IP Utility and Pitta View software. 1 ,QVHUWWKHLQVWDOODWLRQ&'LQWRWKH&'GULYH'RXEOHFOLFNWKH 6HWXSH[H ÂżOHRQWKH&' â You can download this file from Pittasoft homepage (www.pittasoft.com). 2 Follow the instructions on the installation program to complete. 3 Check the Pitta IP Utility and Pitta View icon is created. 4 Double click the shortcut icon to start the software. PITTASOFT Getting Ready Installing the Software â System requirement CPU Intel Pentium4 2.0Ghz or higher RAM Minimum 1GB (Recommanded 2GB) Network Ethernet 1024X768, 24bit color Graphic Card 128MB RAM (Recommanded 256MB higher) DirectX 9.0 or newer support, Direct Draw Overlay Support HDD Type E-IDE, SATA, SCSI, SAS HDD Space Minimum 80GB Free O/S Windows XP SP2, Windows Vista â Re-installation If reinstallation is needed, current software has to be uninstalled. 1 To uninstall the software, click on uninstall button in; >6WDUW@Äş>$OOSURJUDPV@Äş3LWWDVRIWÄş8QLQVWDOO 2 Re-install the software. x Pitta IP Utility This software is for assigning IP address to many cameras at once. (See chapter 2) x Pitta View This software is the multi-channel network video recorder. (See Pitta View user manual) 10 PITTASOFT Pitta IP Utility and Pitta Web View Pitta IP Utility guide Use Pitta IP Utility to change or verify the IP address of the camera. 1 Menu 2 Toolbar (Shortcut) 3 Camera List 4 Status bar â Pitta IP Utility menu Menu File View Exit Toolbar Shortcut buttons. Status Bar Displays current status 4. Home Page Go to Pitta WebView home page. Properties Tools Help Features Close the Pitta IP Utility. â This feature is an additional plan. Refresh Refresh the camera list. Assign IP address to the selected device Change IP address. Assign IP address using serial number Change IP address by serial number. Test IP address Testing for the selected camera. About PittaIPUtility Displays Pitta IP Utility information. PITTASOFT 11 Pitta IP Utility and Pitta Web View changing IP address â Change IP address by selecting camera 1 Start Pitta IP Utility. Select the camera whose IP address needs to be changed. 2 Click button. 'Assign IP address', pop-up window appears. 3 Enter User ID and Password. â Default initial values of administrator's ID and Password are admin/admin. You can change ID, Password in Pitta WebView. (T page 18) 4 Assign the IP address. x Obtain an IP address automatically(DHCP): Use this to assign the IP address of the camera automatically. x Use the following IP address: Use this to assign the IP address of the camera manually. 5 Press 'Assign' button 6 Press 12 button to refresh the camera list. PITTASOFT â Change IP address by serial number 1 Start Pitta IP Utility 2 Click button. 'Assign IP address', pop-up window appears. 3 Enter User ID, Password, Serial Number. â Default initial values of administrator's ID and Password are admin/admin. You can change ID, Password in Pitta WebView. (T page 18) â Camera Serial Number is located in the back of the product. 4 Set equal to 4~6 step page 12. â Factory default setting is the DHCP mode : IP address will be automatically assigned. â If you use Pitta IP Utility with cross cable connection, you must assign the static IP. Please do not use DHCP option with cross cable. â Pitta 300 series software applications work with Windows XP SP2 and Windows Vista on Internet Explorer 5.0 or later. â This application can be used if the camera is physically connected in the same Subnet only. Otherwise, access the camera using Pitta WebView by directly connecting the camera to the PC using a cross cable and then change the IP address in the Pitta WebView Network Settings. (T page 18) â IP setting using DHCP could take up to maximum 10 minutes. PITTASOFT 13 Pitta IP Utility and Pitta Web View Pitta WebView Log-in Pitta WebView is the role of each camera's homepage. Set the camera or live view is possible through the internet. 1 Connect to the camera's homepage. x Method 1: To open Login page, enter IP address in the address bar of your web browser and press Enter. x Method 2: Select the camera and press the button in Pitta IP Utility. - Double-click on the camera or click the mouse right button and choose 'Home Page' then you can go to the login page. 6HOHFWWKH 9LHZÄş+RPHSDJH IURP0HQX bar then you can go to the login page. 2 Enter user ID and Password and press 'Log in' button. x Default initial values of administrator's ID and Password are admin/admin x ,I\RXORJLQWR/LYH9LHZDWÂżUVWWLPHD\HOORZ bar will appear at the top of the screen. Please click on the yellow bar and continue to install the 'PTAMME_X ActiveX Control Module'. ] If you have accessed by administrator account, you may change the password of administrator to ensure the security of the system. (T page 18) ] In this case, the access by the Guest should be approved by the administrator. (T page 18) 14 PITTASOFT Pitta IP Utility and Pitta Web View Pitta WebView Live View Page â LiveView Press button. This is the live view mode. 8 76 NO. Item Features Address You can check the IP address of the camera. Homepage shortcut Open Pittasoft homepage. Live view Live view screen. Current Time Displays current time. Time can be set in Setup page. (T page 24) Volume Adjust the volume. Make sure that Audio Feature is enable. (T page 17) Save the image in JPEG or BMP. Full screen. Play and Stop. PITTASOFT 15 Pitta IP Utility and Pitta Web View Pitta WebView Live View Page â Setup Press button. Basic setting page. â For more information, see page 17~25. â Help Press button Pitta WebView help page. â Press the 'Help' button on the setup page to get help and tips for the current page. â Logout Press 16 button. You can use this to logout. PITTASOFT Pitta IP Utility and Pitta Web View Pitta WebView-Setup Menu â Basic Camera Name Resolution Rotation Night Mode Video Quality Frame Rate Camera Name for assigning a name to the camera. Available to use up to 64 letters. Use this to set the size of image. x D1(720X480)/VGA(640X480)/CIF(352X288)/QVGA(320X240)/QCIF(176X144) Use this to rotate the display by 180°. x 0(floor)/180(Invert) Use this to get the better video quality in dark places. Use this to choose video display quality. x Highest(3Mbps)/High(2Mbps)/Normal(1Mbps)/Low(500Kbps)/Lowest(300Kbps) Use this to set the number of frames to be transmitted from the camera per second. x 10 fps/15 fps/20 fps/25 fps/30 fps Motion Detection Enable the Motion Detection. Default is enabled. For more information, see page 21. Audio Enable Audio On / Off. PITTASOFT 17 Pitta IP Utility and Pitta Web View Pitta WebView-Setup Menu â Advanced 1 User Change Admin's ID and Password. Change User ID, Password and authority. â You can use up to 4~32 (A-Z, a-z, 0-9,. _ available) and 4~10 (available to use all characters) to make ID and Password, respectively. â Default initial values of administrator's ID and Password are admin/admin. â If you forgot ID/Password, press 'RESET' button to initial setting. (admin / admin) All the settings will be changed to initial setting. 2 Network Settings 2 -1 IP and Ports Camera IP address setting page. It's equivalent to IP Utility setting. (T pages 12~13) â Also use this setting for the camera is set in different subnet mask. âľIP and Port Setting x Obtain an IP address automatically: Use this to assign the IP address of the camera automatically. x Use the following IP address: Use this to assign the IP address of the camera manually. x Video Port No: Enter Video Port number. Default is 50001. x Web Port No: Enter Web Port number. Default is 80. 18 PITTASOFT âľ DNS Setting x 2EWDLQ'16VHUYHUDGGUHVVDXWRPDWLFDOO\ 6SHFLÂżHVWKDWQHWZRUNDGGUHVVIRU'16 servers are automatically obtained from the network. If you select this option, the DHCP server provides DNS sever address information. x 8VHWKHIROORZLQJ'16VHUYHUDGGUHVV 6SHFLÂżHVWKDWQHWZRUNDGGUHVVHVIRU'16 VHUYHUVXVHGE\WKHFDPHUDDUHPDQXDOO\VSHFLÂżHG,I\RXVHOHFWWKLVRSWLRQ\RX must type the IP addressed for your DNS servers in Preferred DNS server and Alternate DNS server. If you are not sure which IP addresses to use, check with your network administrator or Internet service provider. â If the video is not visible when connected as non-admin user, refresh the page using refresh button of the browser. â If the Web Port is changed other than 80, provide port number in the URL as follows. (When Web Port is 81). 2 -2 Wireless Setting (Pitta 310W/310WR supports only) x ESSID: Enter wireless network ID (Use ASC up to 32 letters). For security reasons, please change the default settings. x Security (WEP/WPA-PSK/Un secured): Select the encryption method which used to connect to a wireless network. x Key: Enter wireless network Password. 2 -3 Dynamic DNS Setting x Enable DDNS: Activates DDNS. x Enter Name/Username/Password provided by DDNS provider â Pitta 310 series DDNS service is available in PittaDNS(www.pittadns.com) or DynDNS(www.dyndns.com). (T page 26) PITTASOFT 19 Pitta IP Utility and Pitta Web View Pitta WebView-Setup Menu 3 Video & Image Configuration âľVideo Setting x I frame interval: Use this to set I frame(Key frame) interval. If set lower value, quality will be better but, at higher bandwidth requirement. (1~60) x Bitrate: Variable bit rate: Bit rate is adjusted automatically according to the variation in the video images. &RQVWDQWELWUDWH %LWUDWHLVÂż[HG regardless of the variation in the video images. (Minimum: 16 kbps, Maximum: 3000 kbps) âľJPEG Image Setting Use this to set the compression ratio of images to be uploaded to the FTP server or attached to the email. x JPEG Resolution (D1/VGA/WVGA/XGA/SXGA): Select the resolution x Compression Ratio (0~100): Use this to set the compression ratio. The size of the image becomes smaller as the set value becomes greater x Text Overlay: Use this to insert date, time and message to the image to be uploaded to the FTP server or attached to the email. Supports up to 20 letters. 4 Sensor Configuration âľColor Setting x Contrast: Use this to adjust contrast. x Brightness: Use this to adjust brightness. x Saturation: Use this to adjust saturation. x Hue: Use this to adjust hue. â Press 'Default' button to change to initial value. 20 PITTASOFT âľ Sensor Frequency Select one of the settings based on power frequency for proper sensor operation. âľ Exposure x Auto: Automatically adjusts exposure. x 0DQXDO ([SRVXUHLVÂż[HG,IWKHYDOXHLVKLJKHUWKHLPDJHZLOOEHEULJKWHU âľ Enable Night Mode Allow brightening video images when shooting in dark places. x Priority (Framerate/Image Quality): Adjust video images by giving priority to either frame rate or image quality. x Night Mode: Image become brighter as the value of this mode becomes greater. 5 Events Configuration 5 -1 Motion Detection Setting âľ Enable Motion Detection Activates the motion detection function. âľ Motion Parameter Setting Sets the motion detection area and sensitivity. PITTASOFT 21 Pitta IP Utility and Pitta Web View Pitta WebView-Setup Menu Setting motion detection area and sensitivity Set the area within the image. 1 Select the type of Window. x Included window: Motion detection area (Red Window). x Excluded window: Does not detect the movement area (Yellow Window). 2 Press Add button to add a window. x Add: Use this to add a window. x Delete: Use this to delete an area box. x Full window: Use this to delete a window. â You may set up to 4 different windows including both Included and Excluded windows. â Overlap with 'Excluded window' and 'Included window' area does not detect motion. 3 Adjust the size and location of the window. 4 Adjust the sensitivity. x Object Size: Use this to set the sensitivity level for the size of objects in detecting their movement. As the set value becomes larger, the bigger object's motion is detected. x MoT (Motion Threshold): If larger value is set, then bigger motion will be detected. x Background: Use this to set the time to update background. A larger value is set then the longer duration of movement is detected and periodic movement is recognized as a background. 5 Press Save button. 22 PITTASOFT 5 -2 Event Upload 7KLVDOORZVVHWWLQJXSQRWLÂżFDWLRQWRXVHUIRUPRWLRQGHWHFWLRQHYHQWYLDHPDLOIWSRUERWK âľUpload Schedule x Upload interval: Use this to adjust the time interval between two consecutive image transmissions when motion is detected. â Be cautious that if the time interval is set to too short, video images may be broken because the camera is overloaded or the images may be considered as spam mails because images are too often transmitted. x Always: Allows transmitting images according to the Upload interval value upon detecting motion. Weekly: Allows transmitting images at the time set according to the Upload interval value upon detecting motion. Never: Stops transmitting images. â Default setting is Never. âľEmail & FTP Setup x SMTP Server Address: Enter your SMTP server host name or IP address. x Authentication Required: If your mail server requires authentication, check the box for $XWKHQWLFDWLRQ5HTXLUHG DQGWKHQHQWHUWKH8VHU1DPHDQG3DVVZRUGLQWKHUHVSHFWLYHÂżHOGV x Email setup: Enter the subject and Email address. x FTP Setup: Enter the FTP server information 6 System Operation 6 -1 Date & Time âľ Current Server Time Displays current camera time PITTASOFT 23 Pitta IP Utility and Pitta Web View Pitta WebView-Setup Menu âľNew Server Time x Time Zone: Select the region where the camera is installed. (Ex. Region - Seoul, Time zone - EMT +09:00) â Use this if the system is set to Synchronize with NTP server. x Time Mode: Use time mode to set camera system time. - Synchronize with computer time: Use this to synchronize camera time with user's PC time. - Synchronize with NTP server: Use this to synchronize camera time with NTP server time. - Set manually: Use this to set the time in manually. â Standard Date and Time format is 2009-02-22 09:00:00 (YYYY-MM-DD HH:MM:SS) 6 -2 LED Setting Set the status of LED. x Normal: Allows turning on the LED lamp on the front side of the camera. x Off: Allows turning off the LED lamp on the front side of the camera. 6 -3 Server maintenance âľ Restart Restart the camera. Pitta WebView will logout. âľ Default Use this to re-start the camera after returning all the settings except IP address to the initial settings at the time of purchase. Camera will restart. â If you press the 'RESET' button for 3 seconds at the bottom of the camera, then all the settings will change to initial settings including IP address. 24 PITTASOFT âľ Camera Firmware Upgrade How to upgrade the camera frimware 'RZQORDGXSGDWHGÂżUPZDUHÂżOHIURP support menu in Pittasoft homepage (www.pittasoft.com). &KHFNWKHÂżUPZDUHYHUVLRQ 2. Click 'Open' button and then select the XSGDWHGÂżUPZDUHÂżOH 3. Click 'Upgrade' button. Upgrade will run automatically â Red LED will be flashing on the front of the camera during upgrade. â The upgrade time takes up to 10 minutes. â You must not turn off the camera during upgrade. The camera will automatically restart when upgrade is completed. 4. Upgrade is completed. Press OK button 5. Reconnect to Pitta WebView. Make sure that the upgrade is complete properly. â When you are accessing this page for the first time, a yellow bar will appear at the top of the screen. Click on the yellow bar to continue to install the 'FWUpgradeX Module'. â After firmware is upgraded, all the settings will be changed to initial setting including IP address. â About This page contains current Pitta WebView YHUVLRQÂżUPZDUHYHUVLRQDQGWKHVHULDO number. PITTASOFT 25 Appendix DDNS & Router Port Forwarding DDNS ''16XVHVDVSHFLÂżFGRPDLQQDPHWRDFFHVVWKHGHYLFHZKLFKKDVDG\QDPLF,3 address. User can access the camera through the domain name, any dynamic IP address changes will be automatically updated by the camera's DDNS client with the DDNS server. Using the DDNS service x To use DDNS service, connect to PittaDNS (www.pittadns.com) or DynDNS (www. dyndns.com) and registered with one of the several free domain names. x Set the DDNS for the camera through Pitta WebView's DDNS settings page. (T page 19) Router Port Forwarding IP or domain name serviced by DDNS is not accessible when the dynamic IP is the hidden internal IP by the router. In this case, if you use port forwarding provided by the router then you will be able to access the dynamic IP. The router's port forwarding is the functionality to distinguish the internal IP from the router's port. For instance, you can set the access port 80 and 81 using the router IP (121.140.158.405), access from the web to internal IP 192.168.10.100 and 192.168.10.101. Then it can be accessed by http://121.140.158.405:80 and http://121.140.158.405:81. If DDNS activates, it can be accessed by the registered domain name. (T pages 18~19) http://pitta.pittadns.com:81 or http://pitta.dyndns.com:81 PC http ://12 1.14 0.15 DDNS Service (PittaDNS or DynDNS) 8.40 5:80 Internet Router (Port Forwarding) http://192.168.10.150:82 PC Subnet 26 PITTASOFT Pitta 310 Pitta 310R Pitta 310W Port 80 Port 81 Port 82 Pitta 310WR Port 83 Appendix Troubleshooting If there are problems in operation, please refer to the items below. If the problem still persists, please contact the agent you purchased this product from. Issue Solution Camera connection and x Please check the power connection. (Check the Power LED indicator) searching problem. x Please check the power supply. x Please check the network cable connection. x Please make sure the LAN cable is cross cable (PC connection) or general LAN cable (Switch Hub, Router connection). x If IP utility or Pitta WebView is not able to detect the camera after checking the above items, press the 'RESET' button to initialized it and then try again The video image is not clear. x Please check if the lens is clean. Please clean the lens with a clean cloth or brush. x Please adjust the contrast feature of the monitor. x Please make sure that the screen is not exposed directly to a bright light. Please move the camera if necessary. The screen is dark. x Please adjust the contrast feature of the monitor. The Motion Detection function is not working x Please check the 'Enable Motion Detection' mode is turned on in Pitta WebView x Please adjust the 'Sensor ⳨ Color Setting' in Pitta WebView x Please check the setting of 'Motion Parameter Setting' in Pitta WebView. Colors are not quite right. x Please check the 'Sensor ⳨ Color Setting' in Pitta WebView. 7KHVFUHHQLVĂLFNHULQJ x Please check if the camera is facing directly into fluorescent light. Video is stopped. x Please check whether network cable is correctly connected. x Please check the 'Sensor ⳨ Sensor Frequency' in Pitta WebView x In case user uses hub or IP router, check whether these network equipments are working properly. No image in Pitta WebView. x Please click 'refresh (shortcut; F5)' button at browser to recall the page. x Please check whether power of camera and network cable is properly connected. x Please check whether computer is connected to network. x If you use hub or IP router, check whether such equipments are properly operating. Image transfer to FTP or by E-mail cannot be received. x Please check the 'Event Upload' Configuration is set correctly in Pitta WebView. PITTASOFT 27 Appendix Specification â Pitta 310 Series Specification Imaging Device Pitta 310 Pitta 310R Pitta 310W Pitta 310WR 1/4â CMOS 1/3â CMOS 1/4â CMOS 1/3â CMOS Lens type Fixed Fixed Fixed Dome Fixed Dome Effective Pixels 1.3 Mega 320,000 1.3 Mega 320,000 Focal length I PPPPaLQÂżQLW\ 720x480 D1 640x480 VGA F-number F2.0 Field of View Changeable Max Resolution 720x480 D1 Max. Frame Rate 30fps Wide Dynamic Range (WDR) Codec 640x480 VGA Video H.264, Audio G.726 Intelligent Video Motion Detection Security Multi-level Passwords, HTTP Authentication, AES Video Stream Encryption Audio Support (PDLO)731RWLÂżFDWLRQ Enable/Disable LED Indicators Network 10/100BaseTX (RJ45) Protocol TCP/IP, HTTP, DHCP, SMTP, FTP, DNS, DDNS, RTSP, SDP, RTP, RTCP Wireless 28 ]XGQGXZ_GQG[ZG Power over Ethernet Class0 Input Power DC 5V / 1.0A Power Consumption Max 5W Color White, Silver &HUWLÂżFDWLRQ FCC, CE, RoHS Operating Temperature -4âł ~ 158âł (-20âł ~ 70âł) Unit Size (W x D x H) 2.79 inch x 5.31 inch x 1.69 inch (71mm x 135mm x 43mm) Unit Weight 170g PITTASOFT â Pitta WebView Specification LiveView ActiveX based LiveView with snapshot and full screen Basic (DV\FRQÂżJXUDWLRQIRUEHJLQQHUV Advanced $GYDQFHGFRQÂżJXUDWLRQRSWLRQVIRUKLJKHQGXVHUV Setup Video resolutions 720X480 (D1) / 640X480 (VGA) / 352X288 (CIF) / 320X240 (QVGA) / 176X144 (QCIF) 9LGHRFRQÂżJXUDWLRQ )UDPHUDWHUHVROXWLRQELWUDWH,IUDPHLQWHUYDOFRQÂżJXUDWLRQVHWWLQJV Maximum 3 Mbps bit-rate supported -3(*FRQÂżJXUDWLRQ &RQÂżJXUDEOHFRPSUHVVLRQUDWLR User list Maximum 7 users (1 admin with full access and 6 viewers access password entry) (YHQWFRQÂżJXUDWLRQ Motion detection: 4 included/excluded windows supported with Object size, MoT, Background options Weekly scheduled motion detection event with selectable upload interval Email/FTP FRQÂżJXUDWLRQ HPDLO )73FRQÂżJXUDWLRQIRUHYHQWQRWLÂżFDWLRQ Overlay Event captured JPEG image with text, date and time Date & time Camera date and time selection with automatic adjustment System settings Remote camera reboot, Restore factory default setting, Firmware upgrade PITTASOFT 29 Appendix Dimension 43mm Front 1mm Top 13mm Right 30 PITTASOFT MEMO MEMO Model Warranty Period Purchase Date Warranty Period Until Name Customer Contact Number Name Seller Contact Number YY MM DD YY MM DD 1 year After the Purchase Pittasoft (Head Office) Address #1113, Newticastle, 429-1, Gasan-dong, Geumcheon-gu, Seoul, 153-779, Korea Hompage www.pittasoft.com TEL 02-2626-8800 Email FAX 02-2626-8805 product@pittasoft.com AS 02-2626-8804
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