Planar PT1975S User Manual To The 50a95ad0 Ff4d 4c4d Ac2f Dae44a92badb

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PT1975R / PT1911MX /
PT1975S / PT1985P
Touch Screen LCD Monitors
USER’S GUIDE
www.planartouch.com

The information contained in this document is subject to change without notice.
This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be reproduced, translated to another language or stored in a retrieval system, or transmitted by any means, electronic,
mechanical, photocopying, recording, or otherwise, without prior written permission.
Windows is a registered trademark of Microsoft, Inc.
Other brand or product names are trademarks of their respective holders.

Important Recycle Instructions:
Lamp(s) inside this product contains mercury. This product may contain other
electronic waste that can be hazardous if not disposed of properly. Recycle or dispose in
accordance with local, state, or federal Laws. For more information, contact the Electronic
Industries Alliance at WWW.EIAE.ORG. For lamp specific disposal information check
WWW.LAMPRECYCLE.ORG.

For more information on how to recycle your product, please visit
WWW.PLANARSYSTEMS.COM/GREEN.

Table of Contents
Usage Notice ...........................................................................3
Precautions .........................................................................................3

Introduction .............................................................................4
About PT1957R / PT1911MX / PT1975S / PT1985P ..........................4
Touch Screen for PT1975R..........................................................5
Touch Screen for PT1911MX .......................................................5
Touch Screen for PT1975S..........................................................5
Touch Screen for PT1985P..........................................................6
Package Overview ..............................................................................7

Installation ...............................................................................8
Product Overview ................................................................................8
Front View......................................................................................8
PT1975R / PT1911MX / PT1975S Bottom View............................8
PT1985P Bottom View ...................................................................8
Start Your Installation ..........................................................................9
Connecting the Display (Figure 12.1)................................................ 11
Kensington Security Slot ...................................................................13
VESA Mount your monitor.................................................................14
Remove the Deskstand..............................................................15

User Controls ........................................................................16
Side Panel Controls ..........................................................................16
How to Use the OSD Menus .............................................................17
On-Screen Display Menus .............................................................19

Appendix................................................................................20
Troubleshooting ...........................................................................................20
Warning Signal.............................................................................................21
No Signal ................................................................................................21
Going to Sleep.........................................................................................21
Out of Range ...........................................................................................21
Product Dimensions.....................................................................................22
Compatibility Modes.....................................................................................24
Touch Screen Driver Installation..................................................................25
Product Registration and Technical Support ...............................................31

Usage Notice

Warning-

To prevent the risk of fire or shock hazards, do not
expose this product to rain or moisture.

Warning-

Please do not open or disassemble the product as
this may cause electric shock.

Precautions

Follow all warnings, precautions and maintenance as recommended
in this user’s manual to maximize the life of your unit.
Do:

Turn off the product before cleaning.

Touch screen surface may be cleaned using a soft clean cloth
moistened with mild window glass commercial cleaners or 50/50
mixture of water and isopropyl alcohol.

Use a soft cloth moistened with mild detergent to clean the display
housing.

Use only high quality and safety approved AC/DC adapter.

Disconnect the power plug from AC outlet if the product is not going
to be used for an extended period of time.

Don’t:

Do not touch the LCD Display screen surface with sharp or hard
objects.

Do not use abrasive cleaners, waxes or solvents for your cleaning.

Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.

Introduction

About PT1975R / PT1911MX / PT1975S /
PT1985P

The PT1975R / PT1911MX / PT1975S / PT1985P is a 19” flat panel
screen with an active matrix, thin-film transistor (TFT) liquid crystal
display (LCD).
Features include:

Direct Analog signal input

Direct Digital signal input

Active matrix TFT LCD technology

1280x1024 SXGA resolution

19” viewable display area

31.47 ~ 80 kHz horizontal scan

56 ~ 75 Hz high refresh rate

0.294mm x 0.294mm Pixel pitch

Auto adjustment function

Multilingual OSD user controls

VESA DPMS power saving

Kensington security slot

75 mm / 100 mm VESA mount

Removable base for flexible mounting solutions.

PT1975R – 5-wire resistive touch screen with dual RS-232 Serial/USB
controller

PT1911MX – Capacitive touch screen with dual RS-232 Serial/USB
controller

PT1975S – SAW touch screen with dual RS-232 Serial/USB controller

PT1985P – Projected capacitive touch screen with USB controller

Built-in speakers-1W X 2

Touch Screen for PT1975R

5-wire resistive touch screen for finger and stylus input

Surface: Anti-glare treatment

Interface: Dual RS-232 Serial/USB controller

Durability: 35 million touches at a single point

Hardness of surface: 3H Typical

Operating force: 40g~200g when using a silicon rubber tipped pen with a
1 mm diameter minimum and a hardness of 60 degree.

Transmittance: 82%±5%

Driver: Windows® 7, VISTA, XP, 2000, ME, 98, NT4.0, CE, XP Embedded,
Linux, Apple® Mac OS

Touch Screen for PT1911MX

Capacitive touch screen for finger input

Surface: Anti-glare treatment

Interface: Dual RS-232 Serial/USB controller

Durability: 225 million touches at a single point

Hardness of surface: Mohs’ Hardness rating of 7

Transmittance: 85%±5%

Driver: Windows® 7, VISTA, XP, 2000, ME, 98, NT4.0, CE, XP Embedded,
Linux, Apple® Mac OS

Touch Screen for PT1975S

Surface Acoustic Wave (SAW) touch screen for finger and stylus input

Surface: Anti-glare treatment

Interface: Dual RS-232 Serial/USB controller

Durability: 50 million touches at a single point

Hardness of surface: Mohs’ Hardness rating of 7

Operating force: Typically less than 85 g

Transmittance: 92%±5%

Driver: Windows® 7, VISTA, XP, 2000, ME, 98, NT4.0, CE, XP Embedded,
Linux, Apple® Mac OS

Touch Screen for PT1985P

Project capacitive touch screen for finger input only

Surface: Glare treatment

Interface: USB controller

Transmittance: 90%±5%

Driver: Windows® 7, VISTA 64/32 bits, XP, 2000, XP Embedded Express,
Linux, Apple® Mac OS

Package Overview

LCD Display

Power Cord

DVI Signal Cable

Audio-in Cable

VGA Signal Cable

RS-232 Cable
(PT1975R/PT1911MX/PT1975S only)

User’s Manual

USB Cable - Type A to B

Touch Screen Driver
Installation CD-ROM

User’s Guide

Landing Strip

DC Power Supply
(sold separately)

Cable Cover

Screw

Installation

Product Overview

Front View

PT1975R/PT1911MX/PT1975S

PT1985P

PT1975R/PT1911MX/PT1975S Bottom View (Without Stand)

PT1985P Bottom View (Without Stand)

Start Your Installation

1. Lay the LCD flat on an even surface.
2. Remove the stand back cover by pulling in the direction of the arrow as seen
in step 2 diagram.
3. Move the stand into position as seen in step 3 diagram.
4. Connect the cables to the appropriate connectors as seen in Step 4 diagram.
Use step 4-1 or 4-2 diagram if using the RS-232 serial connector. Use step 4-3
diagram if using the USB connector.

10
5. Take the optional cable cover and screw from the accessory box. Position all
cables under the cover lip as seen in the step 5 diagram.
6. Using a Philips Head screwdriver, insert the screw (CBM M3x6) into the cable
cover and monitor as seen in the step 6 diagram.
7. Re-attach the stand back cover to the LCD stand by pressing firmly until the
tabs snap into place as seen in the step 7 diagram. You may also keep the
cables in order by using the cable organizer.

Connecting the Display (Figure 12.1)

To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and
the other end into an electrical outlet (12.1).
3. Connect the D-SUB or DVI cable from the display’s VGA or DVI input
connector to the D-SUB or DVI connector of your host computer and
tighten the screws (12.1).
4. Connect the Audio-In cable from the audio input port of your display to
the Audio-out port of your computer (12.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your
display to the RS-232 port or USB port (12.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver
Installation” section on page 25.
7. Once the touch screen is configured, the monitor is ready for use.

To ensure the LCD display works well with your computer, please
configure the display mode of your graphics card to make it less than or
equal to 1280 x1024 resolution and make sure the timing of the display
mode is compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD
display in the appendix for your reference.

(Figure 12.1)
PT1975R/PT1911MX/PT1975S

PT1985P

Kensington Security Slot

The monitor can be secured to your desk or any other fixed object with
Kensington lock security products. The Kensington lock is not included.

VESA Mount Your Monitor

This monitor conforms to the VESA Flat Panel Mounting Physical Mounting
Interface standard which defines a physical mounting interface for flat panel
monitors, and corresponding with the standards of flat panel monitor mounting
devices, such as wall and table arms. The VESA mounting interface is located
on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture,
follow the instructions included with the mounting fixture to be used.

Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw
hole is 8 mm. Please use four M4 screws diameter with proper length to
mount your monitor.
Please note: the mounting stand must be able to support at least 15.4 lbs
(7Kg).

Remove the Deskstand

Remove stand
back cover.

Remove hinge
cover

Remove 4
screws and
then remove
hinge.

User Controls

Side Panel Controls

OSD
Key

Menu off status
Menu appear

Brightness

Mute

Menu on status
Menu disappear / return to main item
Main item select up / Adjust up
Main item select down / Adjust down

Enter / Select sub-item function
Power On / Off

How to Use the OSD Menus

1. Press the “MENU” button to pop up the “on-screen menu” and press “Up”
or “Down” button to select among the six functions in the main menu.
2. Choose the adjustment items by pressing the “Enter ” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down”
button.
4. With the OSD menu on screen, press “ Menu” button to return main menu
or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a
pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions
below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press “Menu” key , the OSD menu will pops upon display.
(b.) Press and hold the “Menu” key again with the OSD menu on the
screen, the OSD menu will disappear. Then press the “Power” key 1
time while the menu key is still being pressed. The “Lock/Unlock”
menu will appear for 3 seconds.
(c.) Use the “Enter” key to select OSD or Power setting then set at
“Lock” by pushing the “UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting
will be saved and exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions
below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press and hold the “Menu” key then press the “Power” key
simultaneously, the “Lock/Unlock” menu will appear for 3 seconds.
(b.) Use the “Enter” key to select OSD or Power setting then set at
“Unlock” by pushing the “UP” or “Down” button.
(c.) When the “UP” or “Down” button is released, the previous setting

18
will be saved and exit the “Lock/Unlock” menu automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the
buttons except “power” button are now disabled.
b. When the Power Lock function is selected, this indicates that the
power key is disabled; user can not to turn off the monitor by
“Power” key.

On-Screen Display Menus

Main OSD Menu:
ITEM

CONTENT

Contrast

The monitor luminance level control.

Brightness

The monitor backlight level control.

Auto Adjust

Fine-tune the image to full screen automatically.

Left/Right

Moving screen image horizontal position to left or right.

Up/Down

Moving screen image vertical position to up or down.

Horizontal size

The screen image horizontal dot clock adjustment.

Fine

The screen image pixel phase adjustment.

OSD Left/Right

Moving OSD menu horizontal position to left or right.

OSD Up/Down

Moving OSD menu vertical position to up or down.

OSD Time out

OSD auto-disappear time selection.

OSD Language

OSD menu language selection. ( English, French,
Japanese, Deutsch, Spanish, Italian, Traditional Chinese
and Simplified Chinese)

Factory Reset

Factory default value restored.

RGB

Color temperature selection. (9300K, 6500K, 5500K,
7500K, User)

Volume

Audio volume adjustment.

Mute

Audio On/Off control.

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or our service center.
Problem: No image appears on screen.
Check that all the I/O and power connectors are correctly and well
connected as described in the “Installation” section.

Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
Check to see if the resolution of your computer is higher than that of the
LCD display.

Reconfigure the resolution of your computer to make it less than or equal
to 1280 x 1024.
Problem: Image has vertical flickering line bars.
Use "Fine" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the LCD display.
Problem: Image is unstable and flickering
Use "Horizontal size" to make an adjustment.
Problem: Image is scrolling
Check and make sure the VGA signal cable (or adapter) is securely
connected.

Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the LCD display.
Problem: Vague image (characters and graphics)
Use "Fine" to make an adjustment. If this problem still exists, use
"Horizontal size" to make an adjustment.

Warning Signal
If you see warning messages on your LCD screen, this means that the
LCD display cannot receive a clean signal from the computer graphics
card.
Below are the three kinds of Warning Signal. Please check the cable
connections or contact your local dealer or our service center for more
information.

No Signal
This message means that the LCD display has been powered on but it
cannot receive any signal from the computer graphics card. Check all the
power switches, power cables, and VGA signal cable.

Going to Sleep
The LCD display is under the power saving mode. In addition, the LCD
display will enter power saving mode when experiencing a sudden signal
disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the
mouse or touching the screen.

Out of Range
This message means that the signal of the computer graphic card is not
compatible with the LCD display. When the signal is not included in the
"Video Modes" list we have listed in the Appendices of this manual, the
LCD monitor will display this message.

Product Dimensions

PT1975R/PT1911MX/PT1975S

PT1985P

Compatibility Modes

Resolution

H. Frequency
(kHz)

V. Frequency
(Hz)

IBM VGA

720 x 400

31.47

IBM VGA

640 x 480

31.47

VESA VGA

640 x 480

37.86

VESA VGA

640 x 480

37.50

VESA SVGA

800 x 600

35.16

VESA SVGA

800 x 600

37.88

VESA SVGA

800 x 600

48.08

VESA SVGA

800 x 600

46.88

VESA XGA

1024 x 768

48.36

VESA XGA

1024 x 768

56.48

VESA XGA

1024 x 768

60.02

VESA SXGA

1280X1024

64.00

VESA SXGA

1280X1024

80.00

VESA SXGA

1280X960

60.00

VESA SXGA

1152X864

67.50

Apple Mac II

640 x 480

35.00

Apple Mac

832 x 624

49.72

Mode

Touch Screen Driver Installation

The PT1975R/PT1911MX/PT1975S is available with both RS232 and USB
connections. The touch driver is located on the enclosed CD-ROM for these
®

operating systems: Windows 7, VISTA 64/32 bits, XP, 2000, ME, 98, NT4.0,
®

CE, XP Embedded, Linux, Apple Mac OS.
The PT1985P is available with USB connection. The touch driver is located on
®

the enclosed CD-ROM for these operating systems: Windows 7, VISTA 64/32
®

bits, XP, 2000, XP Embedded (Express only), Linux, Apple Mac OS.

Please Note:
1. The PT1975R/PT1911MX/PT1975S/PT1985P is Microsoft ® Windows®
HID (Human Interface Device) compatible if you use the USB touch
screen interface. No additional software driver is required for general
operation of the touch screen.
2. For PT1985P, the system requires 15 seconds for Windows 7 to
Install/uninstall the touch driver while turning power on/off or
plugging/unplugging USB cable.

PT1975R/PT1911MX/PT1975S Optional Calibration Tool Install:
If you would like to use the Optional Calibration Tool, follow the instructions
®

below. Please note: the calibration tool supports Windows 7, VISTA, XP, XP
Embedded, 2000, 98 and ME operating systems via USB only.
1. Open the CD-ROM.
2. Select the monitor size and then model name.
3. Click on the “Load Utility” button that appears to the right of the model name.
4. The HID calibration tool will automatically open. From here the user can
choose to do the following:
a. 4 Points Calibration
b. 9 Points Linearization
c. 25 Points Linearization
d. Clear
e. Draw Test
f.

Advanced. In the Advanced settings area the user may do the following:
i.

Adjust the Double Click Area.

ii.

Enable auto right click and adjust the auto right click time.

iii.

Choose to be either in the HID Mouse Mode or HID Digitizer Mode
®

(Windows Vista and Windows 7).
iv.

Simply click the “Apply” button once the settings are finalized.

PT1985P Calibration Instructions:
Calibrating the touch screen in Windows 7:
1.

Tap the Start button, Control Panel and then Hardware and Sound.

Under Tablet PC Settings, tap Calibrate the screen for pen or touch
input.

On the Display tab, under Display options, tap Calibrate and then Yes to
allow the program to make changes.

Follow the on-screen instructions to calibrate the touch screen.

PT1975R/PT1911MX/PT1975S/PT1985P Install Instructions:
If you are using a PC running Windows® 7, VISTA, XP, 2000, ME, 98,
NT4.0, follow the instructions below:
1. Power on the PC.
2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the
LCD display.
3. Open the CD-ROM.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running Windows® XP Embedded, follow the
instructions below:
Express:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable
the EWF by using the EWF Manager command.
4. Once the EWF is disabled click on the XP driver on the CD-ROM and follow
the step-by-step instructions as shown on the pop-up windows.
Custom (PT1985P excluded):
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Follow the step-by-step instructions found in the zipped file on the CD-ROM.
If you are using a PC running Windows® CE, follow the instructions
below (PT1985P excluded):
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.

Using Platform Builder, build an image file by following the
step-by-step instructions found in the zipped file on the CD-ROM.

30
®

If you are using a PC running Linux or Apple Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Follow the step-by-step instructions found in the zipped file on the CD-ROM.

When changing the Touch Interface (RS-232 or USB), please follow
instructions below.
1. Uninstall the touch driver.
2. Re-start the computer.
3. Remove the original Touch Interface (RS-232 or USB).
4. Connect the computer to the Touch Interface (RS-232 or USB) that you
would like to use.
5. Load the Touch Driver CD, then follow the step-by-step instructions as show
on monitor.

PLEASE NOTE!
Don’t plug in both the RS-232 and USB cables!
Doing so may cause a driver conflict, making your touch screen inoperable.

Product Registration and Technical Support

Register Your Planar Products Today
Thank you for choosing Planar. To assure you receive all the benefits of your
Planar product and services, register your Planar product today. Visit our
website to register your product at
http://www.planar.com/support/product_registration.html.

Cables, Replacement Lamps, Accessories
To find cables, replacement lamps and accessories for your Planar projector,
LCD monitor, touch screen or other Planar products visit our online store at
www.PlanarOnline.com or find other stores who carry Planar products at
http://www.planar.com/howtobuy.

Technical Support
Visit Planar at http://www.planar.com/support for product registration,
operations manuals, touch screen drivers, warranty information and access
to Planar’s Technical Library for online troubleshooting.
To speak with Planar Customer Support please have you model and serial
number available and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.

Planar Systems, Inc.
Customer Service
24x7 Online Technical Support: http://www.planar.com/support
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2011 Planar Systems, Inc. 3/11 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.

020-0699-00 Rev G
820490045104

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