Plantronics D975 Bluetooth headset User Manual manual

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Plantronics Discovery® 975

User Guide

Welcome

Thank you for purchasing the Plantronics Discovery® 975 earpiece.

This guide contains instructions for setting up and using your new

earpiece.

Before using this product, please refer to the For Your Safety

guide for important product safety and charging information.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist

you. You can ﬁnd answers to frequently asked questions, ask a

question using e-mail, receive service over the Internet, or speak

directly with a representative. Visit www.plantronics.com/support

or call 1-866-363-BLUE (2583).

NOTE If you are considering returning this earpiece, please contact

the Technical Assistance Center ﬁrst.

Registering Your Product

Visit www.plantronics.com/productregistration to register your

product online so we can provide you with the best service and

technical support.

NOTE For pairing your Earpiece, your PIN code, or “Passkey,” is

0000.

iii

Contents

Package Contents, Features and Accessories ........................... iv

Charging Your Earpiece ................................................................1

Using the AC or USB charger.............................................1

Using the Charging Case ...................................................2

Checking the Battery Level ................................................3

Automatric Battery Status Alerts ........................................4

Recharging the Charging Case ....................................................5

Pairing Your Earpiece ...................................................................6

Plantronics QuickPair™ Technology ..................................6

How to Pair Your Phone With Your Earpiece

for the First Time ................................................................7

Adjusting the Fit ...........................................................................8

How to Install a Different Gel Eartip ...................................8

Earpiece Controls .........................................................................9

Hands-Free Features ..................................................................10

Range .........................................................................................11

Indicator Lights and Tones .........................................................11

Troubleshooting ..........................................................................13

Using More Than One Bluetooth Phone ....................................15

How to Turn the Multipoint Feature On and Off ...............15

How to Initiate a Call ........................................................15

How to Answer a Call While Talking on the Other Phone 15

Product Speciﬁcations ...............................................................16

Limited Warranty ........................................................................17

Package Contents and Features

Product Name & Number Accessories*

Vehicle Power Charger

#xxxxx-xx

Clothing Clip

#xxxxx-xx

Earpiece

Charging Case

* Not included. To order, please contact your Plantronics supplier

or go to www.plantronics.com

AC Charger

100 – 240V

USB Charging Cable

Volume Control

Button

Charging Jack

Eartip

Stabilizing Eartips

(small, medium, and large)

Call Control

Button

USB Lanyard

#74948-01

Option A: Using the AC Charger

1 Plug the AC charger into a power

outlet.

2 Connect the AC charger to the

charging jack on the earpiece.

Charging Your Earpiece

Your new earpiece performs best when fully charged. While your

earpiece is charging, the indicator light slowly ﬂashes red. When your

earpiece is fully charged, the indicator light turns off. This applies to

all charging options.

Never charge the battery where the temperature may fall below 0°C

(32°F) or rise above 40°C (104°F) – for example, in an unattended

motor vehicle. Do not use your earpiece while it is

connected to the charger. 1

Option B: Using the USB Charger

1 Connect USB charger to the USB

port on a computer or laptop.

2 Connect the USB charger to the

charging jack on the earpiece.

3 Turn the computer or laptop on.

CHARGING TIME

1.5 hours ..... Full charge using

AC or USB

30 minutes... Minimum charge

before ﬁrst use

Option C: Using the Charging Case

Open the cover of the case. Align the charging jack on the

earpiece with the micro USB connection in the case. Gently push

the earpiece onto the micro USB connection until you feel it click

into place.

IMPORTANT Incorrect removal of the earpiece from the case will

damage the micro USB port in the case. Gently press the ejection

button with your thumb to release the earpiece.

Charging Your Earpiece

EjectInsert

Checking the Battery Level of Your Earpiece

Option A: With the earpiece on, simultaneously press and hold the

call control button and the volume button for about 2 seconds. The

indicator light flashes red to show the charge level.

Option B: The LCD display on the charging case will indicate battery

level of the earpiece when earpiece is inserted into case. The battery

icon (above the earpiece) flashes to indicate battery level.

Charging Your Earpiece

Volume Button

Call Control Button

CHARGE INDICATOR LIGHTS

Red Flashes Battery Level

SMore than 2/3 full

S S 1/3 to 2/3 full

S S S Less than 1/3 full

BATTERY LEVEL ICON

Bars Battery Level

3 Full battery

2 1/3 to 2/3 full

1 Less than 1/3 full

Charging Your Earpiece

LOW BATTERY WARNINGS

Battery Level Tone Voice Prompt

30 minutes of

talk time remaining

(this alert only

occurs during

an active call)

Double high

tone every

15 minutes

“Battery Low”

repeats every

30 minutes

10 minutes

of talk time

remaining

Triple high

tone every

30 seconds

“Recharge

Battery” repeats

every 3 minutes

Automatic Battery Status Alerts

When the battery charge is very low, a tone and voice prompt in English

will automatically occur.

Recharging the Battery Inside the Case

The charging case provides two full charges to your earpiece before

the battery within the case requires charging.

1 To check the battery status of the charging case, refer to

the LCD display on the case.

The battery status may change if you insert the earpiece because

the battery will transfer power to the earpiece.

2 Plug either the AC charger or the USB charger to power

source before connecting to the charging jack on the side

of the case.

While the case is charging, the LCD battery icon (above the case

image) ﬂashes to indicate charge level.

NOTE If you disconnect the power source from the case after 10

minutes of charging you must then wait at least 60 minutes before

reconnecting a power source to resume the charging cycle.

Recharging Your Charging Case

CHARGING TIME

3.5 hours . Full charge

using USB

1.5 hours . Full charge

using AC

Pairing Your Earpiece

Before using your earpiece for the ﬁrst time, you must pair it with

your Bluetooth® wireless technology enabled phone.

Your new earpiece includes Plantronics QuickPair™ technology to

simplify the Bluetooth setup process. The ﬁrst time you turn your

earpiece on, your earpiece automatically enters pairing mode for 10

minutes. Once paired successfully, your earpiece stays on for instant

use.

If not successfully paired after 10 minutes, your earpiece automatically

powers off. When you turn the earpiece on again, it automatically

goes into pairing mode until successfully paired with a Bluetooth

phone.

NOTE This earpiece is equipped with Secure Simple Pairing (SSP).

If your phone supports SSP, you will not need to enter a PIN code or

Passkey.

How to Pair Your Phone with Your Earpiece for the First Time

1 Turn on the Bluetooth feature on your phone.

For most phones, select Settings/Tools > Connections >

Bluetooth > On. See your phone’s user guide for more

information.

2 Turn the earpiece on.

Press and hold the call control button until the indicator ﬂashes

red/blue. The earpiece is now in pairing mode.

If you don’t see the red/white ﬂash, press and hold the call control

button to turn your earpiece off, and then press and hold the call

control button again until you see the red/white ﬂash.

3 Use the commands on your phone to locate your earpiece.

For most phones, select Settings/Tools > Connections >

Bluetooth > Search > 9xxPlantronics. See your phone’s user

guide for more information.

4 If prompted for the PIN code or Passkey, enter 0000.

Pairing is successful when the indicator on your earpiece ﬂashes

white. Your earpiece is now connected and ready to use.

Pairing Your Earpiece

SETTINGS

Tim e and D ate

Phone Settings

Bluetooth

Sou nd Se tting s

Network Services

Security

Res et Se tting s

SETTINGS

Time and Date

Phone Settings

Bluetooth

Sound Settings

Network Services

Security

Reset Settings

SETTINGS

Time and Date

Phone Settings

9xxPlant ronics

Sound Settings

Network Services

Security

Reset Settings

SETTINGS

Time and Date

Phone Settings

0000

Sound Settings

Network Services

Security

Reset Settings

How to Install a Different Gel Eartip

If the earpiece does not feel stable, the eartip needs adjusting or it

may be the wrong size for your ear. The earpiece comes with the

medium eartip installed, but you can replace it with the optional small

or large eartip provided.

Adjusting the Fit

For optimal voice clarity,

point the boom towards

the corner of your mouth.

Correct Fit Incorrect Fit

2 3

1 Remove the earpiece from your ear.

Rotate the eartip on the earpiece to position the stabilizer to rest

comfortably in your ear. If the earpiece still feels unstable, then

remove the ear-piece from your ear and change the eartip to a

different size.

2 To remove the eartip, gently pull the stabilizer loop of eartip

off of the speaker housing.

3 To ﬁt a new eartip, position the eartip over the speaker

housing with the stabilizer pointed away from the

microphone boom and gently press the eartip onto speaker

housing.

Eartip

Speaker

housing

Earpiece Controls

Turn on the

earpiece

Press and hold the call control button for 2 seconds until

the indicator glows white. If earpiece ﬂashes red 3 times

when you turn on the earpiece then the battery is very low

and should be recharged.

NOTE When your earpiece is in standby mode, the indicator

is off. To conﬁrm that your earpiece is on, press any button.

You should see a white light ﬂash.

Turn off the

earpiece

Press and hold the call control button for 4 seconds until

the indicator glows red. When power is off, indicator

stays off.

NOTE If you’re wearing the earpiece, you hear ascending

tones when the power turns on and descending tones when

the power turns off.

Answer or

reject a call

When your earpiece rings, tap the power button once;

you should hear 1 low tone.

To reject a call and send the caller to voice mail, press the

call control button for 1 second.

NOTE Your phone may ring before your earpiece rings.

Wait until you hear the ring in your earpiece to press the call

control button and answer the call.

End a call While on a call, tap the call control button.

Make a call When the earpiece is paired to your phone and in range,

enter phone number on your phone and press send. The

call automatically transfers to your earpiece.

Transfer a

call between

earpiece and

phone

While on a call, press and hold the call control button for

2 seconds. You will hear a single low tone followed by a

double low tone. The call will then be transferred to the

phone.

DURATION: TAP is under 1 second. PRESS is 1-4 seconds as directed.

Earpiece Controls

Turning the

multipoint

feature on

To prolong battery life, the multipoint feature is turned off by

default. To turn on this feature, see “Turning the Multipoint

Feature On and Off” on page 13.

Turn on

the online

indicator

While the earpiece is powered on, press and hold the volume

button for 4 seconds. White light will brighten over 2 seconds.

Repeat action to deactivate online indicators. White light will

dim over 2 seconds.You will hear a single low tone.

Adjust the

volume

During an active call, tap the volume button.

There are 3 volume settings. Each tap will increase the volume

until maximum is reached and you hear two low tones. Tapping

again will drop volume to minimum setting and subsequent

taps will increase volume until maximum is again reached.

Enabling or

disabling

mute

Enable mute: Press and hold the volume button for 1 second

until you hear a low/high tone and a voice saying “Mute on” (in

English). The low/high tone repeats every 15 minutes and the

voice advisory every 30 minutes until mute is disabled.

Disable mute: Press and hold the volume button for 1 second

until you hear a high/low tone followed by a voice saying “Mute

off” (in English).

Hands-Free Features

If your phone and your wireless service provider both support hands-free

operation, you can use the following features:

Redial the last

number you

called

Tap the call control button twice. You will hear two

low tones.

Voice activated

dialing

When the earpiece is on, press and hold the call

control button for 2 seconds until you hear 1 low tone.

WARNING Do not use earpiece at high volumes for an extended period of

time. Doing so can cause hearing loss. Always listen at moderate levels. See

www.plantronics.com/healthandsafety for more information on Earpieces and

hearing.

DURATION: TAP is under 1 second. PRESS is 1-4 seconds as directed.

Range

To maintain a connection, keep your earpiece within 33 feet (10

meters) of the Bluetooth phone. If there are obstacles between your

earpiece and the phone you may experience interference. For optimal

performance, place your earpiece and phone on the same side of

your body.

Audio quality degrades as you move out of range. When you are

far enough away to lose the connection, you hear a voice say “Lost

connection” (in English), followed by a high tone.

The earpiece attempts to reconnect for 60 seconds. If you move back

in range, you can manually reconnect by pressing the call control

button.

NOTE Audio quality is also dependent upon the device with which the

Earpiece is paired.

Indicator Lights and Tones

Light Tone

Status check 1 white ﬂash 1 tone

Charging 1 red ﬂash every 10 seconds None

Fully charged None None

Low battery 2 red ﬂashes for 2/3 full battery None

Very low battery 3 red ﬂashes every

10 seconds

3 high tones every

10 seconds

Pairing Red and white ﬂashes 1 low tone

Paired White ﬂash 1 low tone

Turning on Solid white for 2 seconds Ascending tones

Turning off Solid red for 4 seconds Descending tones

Indicator Lights and Tones

Light Tone

Incoming call 3 white ﬂashes every

2 seconds

3 rapid low tones

every 2 seconds

Answer call 1 white ﬂash 1 low tone

Call in progress 1 white ﬂash every

2 seconds

None

Volume up or

down

1 white ﬂash for each volume

adjustment

1 tone with volume

corresponding to

volume level

2 low tones to

indicate maximum

volume level reached

End call 1 white ﬂash 1 low tone

Missed call 3 white ﬂashes every

10 seconds for 5 minutes

None

Out of range None 1 high tone

Back in range Flashes to match current

earpiece state

1 low tone

Turning on

multipoint

2 white ﬂashes None

Turning off

multipoint

1 white ﬂash None

NOTE By default, the online indicator is turned off. To turn on the

online indicator, see “Earpiece Controls” on page 8.

Troubleshooting

My earpiece

does not work

with my phone.

Make sure the earpiece is fully charged.

Make sure earpiece is paired with the Bluetooth

phone you are trying to use.

See “Pairing Your Earpiece” on page 4.

My phone did not

locate the earpiece.

Turn both your phone and earpiece off and on, and

then repeat the pairing process on page 4.

I could not enter

my PIN code.

Turn both your phone and earpiece off and on, and

then repeat the pairing process on page 4. Your

PIN code, or Passkey, is 0000.

I cannot hear

caller/dial tone.

The earpiece is not turned on. Press the call control

button for approximately 2 seconds until you hear a

tone or see the indicator glow blue.

Your earpiece is out of range. Move the earpiece

closer to the Bluetooth phone. See “Range” on

page 10.

Your earpiece battery is drained. Charge your

battery. See “Charging Your Earpiece” on page 1.

The listening volume is too low. Incremental tapping

of the volume button will adjust volume. See

instructions for adjusting the volume in “Earpiece

Controls” on page 8.

Make sure that the eartip ﬁts properly. See

“Adjusting the Fit” on page 6.

Troubleshooting

Audio quality

is poor.

Make sure that earpiece is sitting correctly in ear with

boom pointing towards corner of mouth.

See “Adjusting the Fit” on page 6.

Callers cannot

hear me.

Your earpiece is out of range. Move the earpiece

closer to the Bluetooth phone. See “Range” on

page 9.

Check that you have not activated the Mute feature.

See “Earpiece Controls” on page 9.

The eartips do not

ﬁt my ear.

Try a different size eartip. See “Adjusting the Fit” on

page 6.

My earpiece falls

out of my ear.

Make sure that Earpiece is sitting correctly in ear

with boom pointing towards corner of mouth. See

“Adjusting the Fit” on page 6.

My eartip needs to

be cleaned.

Remove the eartip from the earpiece and wash it

in warm soapy water and dry thoroughly. When the

eartip is completely dry, put it back on your earpiece.

Using More Than One Bluetooth Phone

Plantronics Discovery 975 supports multipoint technology, which allows

you to use one earpiece with two different Bluetooth mobile phones.

How to Turn the Multipoint Feature On and Off

To use more than one phone, you must turn the multipoint feature

on. When this feature is off, your earpiece can connect to only one

Bluetooth phone.

1 With your earpiece turned off, press and hold the volume

and call control buttons simultaneously until earpiece turns

on and indicator ﬂashes white 2 times.

2 To pair earpiece to a second phone, see “Pairing Your

Earpiece” on page 5.

NOTE To turn the multipoint feature off, repeat step 1. The indicator

ﬂashes white once to indicate multipoint is off.

How to Initiate a Call

The earpiece initiates a call on the phone you most recently used. To

use the second phone, initiate the call using the controls on the second

phone. The second phone forms an active link with the earpiece.

How to Answer a Call While Talking on the Other Phone

To answer the second call, the ﬁrst call must be terminated. There is no

function for placing one call on hold while answering another call from

the earpiece.

Tap the call control button once to hang up the existing call.

2 Tap the call control button again to answer the new call from

the other phone.

NOTE If you choose not to answer the second call, and you have voice

mail on the second phone, the call will go to voice mail.

Product Speciﬁcations

Talk Time* Battery enables up to 5 hours

Standby Time* Battery enables up to 7 days with multipoint

feature OFF

Battery enables up to 4 days with multipoint

feature ON

Charge Time Charging earpiece using AC = 1.5 hours

Charging earpiece using USB = 1.5 hours

Charging earpiece using the case = 1.5 hours

Charging the case using AC = 1.5 hours

Charging the case using USB = 3.5 hours

Range Up to 33 feet (10 meters)

Earpiece Weight 8 grams

Battery Type Earpiece: Lithium ion polymer

Charging Case: Nickel-metal hydride

Storage/Usage

Temperature

50F–104F (10C – 40C)

Version Bluetooth 2.1 + EDR (Enhanced Data Rate)

Bluetooth Proﬁles Headset Proﬁle (HSP) for talking on the phone

Hands-free Proﬁle (HFP) for talking on the phone

and operating the phone

Secure Simple Pairing (SSP) for pairing earpiece

without entering PIN code/Passkey

* Performance may vary by device.

Limited Warranty

This warranty covers defects in materials and workmanship of products manu-

factured, sold or certiﬁed by Plantronics which were purchased and used in the

United States and Canada.

The warranty lasts for one year from the date of purchase of the products.

This warranty extends to you only if you are the end user with the original

purchase receipt.

We will, at our option, repair or replace the products that do not conform to

the warranty. We may use functionally equivalent reconditioned/refurbished/

remanufactured/pre-owned or new products or parts.

To obtain service in the U.S., contact Plantronics at 1-866-363-BLUE (2583).

To obtain service in Canada call (800) 540-8363.

THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

This warranty gives you speciﬁc legal rights, and you may also have other

rights that vary from state to state. Please contact your dealer or our service

center for the full details of our limited warranty, including items not covered by

this limited warranty.

imPortant SaFetY and oPerational

inFormation

Please read the following safety and operational instructions before using your

Bluetooth earpiece and accessories. Please keep these instructions for your reference.

Additional warnings may be present on the product, packaging, or in the user

instructions.

This symbol identiﬁes and alerts the user to the presence of important safety

warnings.

GENERAL:

Operating and storage temperature is 10°C to +40°C (50°F to +104°F)

WARNINGS

Exposure to high volume sound levels or excessive sound pressure may damage your

hearing. Although there is no single volume setting that is appropriate for everyone,

you should always use your earpiece with the volume set at moderate levels and avoid

prolonged exposure to high volume sound levels. The louder the volume, the less time

is required before your hearing could be affected. You may experience different sound

levels when using your earpiece with different devices. The device you use and its

settings affect the level of sound you hear. If you experience hearing discomfort, you

should stop listening to the device through your earpiece. To protect your hearing, some

hearing experts suggest that you:

1. Set the volume control in a low position before putting the earpiece on your ears.

2. Limit the amount of time you use earpiece at high volume.

3. Avoid turning up the volume to block out noisy surroundings.

4. Turn the volume down if the sound from the earpiece prevents you from hearing

people speaking near you.

See www.plantronics.com/healthandsafety for more information on earpiece and

hearing.

• Use of a earpiece that covers both ears will impair your ability to hear other

sounds. Use of such an earpiece while operating a motor vehicle or riding a

bicycle may create a serious hazard to you and/or others, and is illegal in most

regions.

• Check local laws regarding use of a mobile phone and earpiece while driving.

If you use the earpiece while driving ensure your attention and focus remain on

driving safely.

• Observe all signs and instructions that require an electrical device or RF radio

product to be switched off in designated areas, such as gas/refueling stations,

hospitals, blasting areas, potentially explosive atmospheres, or aircraft.

• Keep all products, cords, and cables away from operating machinery. As with

all corded products, there is a danger of strangulation if a cord should become

wrapped around your neck.

• This product is not a toy. Never allow children to play with the product– small

parts may be a choking hazard.

• Install and use eartips and earbuds in accordance with the instructions provided.

Do not force eartips or earbuds down the ear canal. If either becomes lodged in

the ear canal, seek medical attention immediately.

• Ensure eartips and earbuds are kept clean and free of ear wax buildup to

maintain the speciﬁed product performance.

• Applying excessive pressure to the earpiece may injure the outer ear. Do not wear

the earpiece while sleeping or in other situations where pressure may be exerted

against the earpiece.

• Do not disassemble or insert anything into the product or charger because this

may cause damage to the internal components or cause injury to you.

• If the product or charger: overheats; has a damaged cord or plug; has been

dropped or damaged; has been dropped into water, disconnect any charger from

its supply, discontinue use of the product and contact Plantronics.

• Prevent rain, moisture or other liquid from coming into contact with the product

to protect against damage to your earpiece or injury to you. This warning is not

applicable for ruggedized or sports products which are designed to withstand

contact with moisture.

CHARGING WARNINGS

• To reduce the risk of electric shock, explosion or ﬁre, use only the charger

supplied by Plantronics to charge the product. Do not use the chargers with

other products or for any other purpose. Ensure that the voltage rating corre-

sponds to the local mains or power supply you intend to use.

• If your earpiece is designed to be charged with your mobile phone charger using

a custom adapter, use only mobile phone chargers approved and provided by

your mobile phone manufacturer.

• Charge the earpiece according to the instructions supplied with the unit.

• Ensure the mains (AC Power) socket-outlet for the charger is located near the

equipment and is easily accessible.

BATTERY WARNINGS

To avoid the risk of explosion, ﬁre or leakage of toxic chemicals, please observe the

following warnings:

• Do not dispose of the product or battery in a ﬁre. The battery cells may explode.

• Do not open or mutilate the battery. There may be corrosive materials which can

cause damage to eyes or skin and may be toxic if swallowed.

• Always store batteries where children cannot reach them.

• If your product has a non-replaceable battery, do not attempt to open the product

or remove the battery.

• If your product has a replaceable battery, use only the battery type supplied by

Plantronics. Observe the correct polarity when installing the battery. Remove

the battery if it will not be used for an extended period; remove a spent battery

promptly.

• If your product is designed to be recharged from a non-rechargeable battery:

use only the battery type speciﬁed in the product instructions; do not use a

rechargeable battery.

• Do not allow any battery or its holder to contact metal objects such as keys

or coins.

RECYCLING: Your product and batteries must be recycled or disposed of properly.

Contact your local recycling center for information on proper disposal.

Regulatory Notices

INDUSTRY CANADA RADIO EQUIPMENT

The term “IC:” before the radio certiﬁcation number only signiﬁes that Industry Canada

technical speciﬁcations were met. Operation is subject to the following two conditions:

(1) this device may not cause interference, and (2) this device must accept any

interference, including interference that may cause undesired operation of the device.

“Privacy of communications may not be ensured when using this telephone.” This

product meets the applicable Industry Canada technical speciﬁcations of the RSS210.

Plantronics Discovery, and Sound Innovation are trademarks or registered

trademarks of Plantronics, Inc. The Bluetooth® word mark and logos are owned

by the Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is

under license. All other trademarks are the property of their respective owners.

Patents US 5,210,791; 5,712,453; Patents Pending

Plantronics, Inc.

345 Encinal

Santa Cruz, CA 95060

United States

Tel: 800-544-4660

Plantronics D975 Bluetooth headset User Manual manual

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