Plantronics CS55 User Guide Cs55h Ug

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WARRANTY
Limited Warranty
• This warranty covers defects in materials and workmanship of products manufactured,
sold or certified by Plantronics which were purchased and used in the United States.
• This warranty lasts for one year from the date of purchase of the products.
• This warranty extends to you only if you are the end user with the original purchase
receipt.
• We will, at our option, repair or replace the products that do not conform to the
warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/
pre-owned or new products or parts.
• To obtain service in the U.S., contact Plantronics at (800) 544-4660 ext. 5538.
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

USER GUIDE

• This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state. Please contact your dealer or our service center for the full
details of our limited warranty, including items not covered by this limited warranty.

CS55H HOME EDITION
..........................................................................................

WIRELESS HEADSET SYSTEM

S O U N D I N N O VAT I O N

Plantronics Inc.
345 Encinal Street
Santa Cruz, CA 95060 USA
Tel: (800) 544-4660
www.plantronics.com
©2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, IntelliStand, and Sound
Innovation are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are
the property of their respective owners.
Patents U.S. 5,210,791; 6,735,453; 6,903,693; D492,667; Australia 303306; EM 293964 and 69109;
Taiwan D109301; and Patents Pending.
Printed in USA.

73700-01 (04.06)

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TABLE OF CONTENTS

PACKAGE CONTENTS

Package Contents

Features

Setup

IntelliStand

Charging

Positioning

Adjusting Fit

Making/Answering/Ending Calls

Checking Compatibility

Volume

Headset Controls

Base Indicator Lights

Troubleshooting

Subscription

System Reset/Headset Power Off

Battery Replacement

Maintenance

Technical Assistance

Regulatory Notices

Headset and Wearing Options

Headset

Headband

Earloops

Base

Splitter

AC Charger

REGISTER YOUR PRODUCT ONLINE
Visit www.plantronics.com/productregistration to register your CS55H Home
Edition product online so we can provide you with the best possible service and
technical support.
Please refer to the separate Safety Instructions booklet for important product
safety information prior to installation or use.

Adapter
Base

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FEATURES

Base
- Top
View
Base
- Top
View

Base
- Bottom
View
Base
- Bottom
View
Front:
Front:
PhonePhone
Adapter
Home Home
Adapter
PowerPower
Jack Jack

Indicator
LightsLights
Indicator
Talking
(Green)
(Green)
Talking
PowerPower
(Red) (Red)

AC Charging
Jack Jack
AC Charging

Charging
(Amber)
Charging
(Amber)

Home Home
PhonePhone
Adapter
Adapter
Cord Jack
Cord Jack
Speaking
Volume
Speaking
Volume
Major Major
AdjustAdjust

Charging
CradleCradle
Charging
Telephone
Telephone
Configuration
Dial Dial
Configuration

Headset
Headset
Front:
Front:
Listening
Listening
Volume/Mute
Volume/Mute
Call Control
ButtonButton
Call Control

Rear:Rear:

Talk Indicator
Light Light
Talk Indicator

Rear:Rear:
Speaking
Volume
Speaking
Volume
Minor Minor
AdjustAdjust

Speaker
Speaker
Battery
Cover Cover
Battery
Microphone
Microphone

™
™
IntelliStand
IntelliStand
On/OffOn/Off
SwitchSwitch
(to automate
call call
(to automate
control
button)
control
button)

Home
Phone
Adapter
Home
Phone
Adapter
Wall Telephone
Cord (RJ
11)(RJ 11)
Wall Telephone
Cord

Listening
Volume
Listening
Volume
Major Major
AdjustAdjust

Base Cord
Base Cord
PowerPower
Cord Cord

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SETUP FOR CORDLESS AND
CORDED PHONES

Plug the AC charger into an outlet and
into the base's AC charging jack.
See step
for detailed location.

SETUP FOR CORDLESS AND
CORDED PHONES

Plug Home Phone Adapter telephone cord
(RJ11) into wall telephone jack. Use splitter
provided if needed.

! v
9

Plug AC charger into
the base's AC charging
jack. Push in firmly.

Plug adapter power
cord into the base
jack. Push in firmly.

Plug adapter base cord
into the base jack. Push
in until it clicks.

Complete System

Plug Home Phone Adapter power cord
into the base power jack.
See step
for detailed location.

Plug Home Phone adapter base cord into
the base cord jack.
See step
for detailed location.

System with cordless home phone.

System with corded home phone.

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SETUP - INTELLISTAND™

POSITIONING

Set the IntelliStand switch to IntelliStand
) if you want to be in control and
off (
pick up an incoming call or trigger a dial
tone in the headset by pressing the
headset control button.

12
”

Set the IntelliStand switch to IntelliStand
) if you want the dial tone or
on (
incoming call transferred to the headset
automatically when you take it off the
charging cradle.

6”

IntelliStand off
IntelliStand on
The minimum recommended separation distance is shown above.
IMPORTANT: Incorrect positioning can cause noise and interference problems.

ADJUSTING FIT

CHARGING

Wearing Options

Retaining
Ring

• 20 minutes = minimum
charge to continue setup

• 3 hours = full charge

1. Slide headset into charging cradle.
2. Gently press down on the headset to ensure that headset is in correct position. Amber
charge indicator light on base will flash while charging and will change to solid amber
when fully charged.

Snap speaker into retaining ring of desired
wearing option (headband or earloop).

1. Adjust headband to fit.
2. Rotate headset in retaining ring
until microphone is pointing toward
your chin.

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MAKING/ANSWERING/ENDING CALLS

CHECKING COMPATIBILITY
NOTE: The compatibility setting of “1” is set at the factory to work with most phones.
However, if you do not hear a dial tone, if either you or the recipient is having trouble
hearing, or if you experience buzzing/hissing, please follow the directions below.

To make a call—Option 1:
1. Take your handset off-hook.
2. Dial numbers using handset keypad. You should hear a dial tone in the handset.
3. Press the call control button on the headset. The talk indicator lights on both the
base and the headset should go on, indicating a successful link.
4. Hang up the handset. You can now walk away with the headset on.

NOTE: To use this option, make sure IntelliStand is off. See page 8.
To make a call—Option 2:
1. Take your handset off-hook.
2. Press the call control button on the headset. The talk indicator lights on both the
base and the headset should go on, indicating a successful link. Dial tone should
sound through headset.
3. Dial using handset keypad. You should hear a dial tone in the headset.
4. Hang up the handset. You can now walk away with the headset on.

If you cannot hear a dial tone through your headset, use a coin or small screwdriver to
turn the telephone configuration dial until you can. Make sure that a number is aligned
with the position indicator.
Place a call to someone you know. While speaking, turn the configuration dial through
the four positions. Select the position that provides the best sound quality for both you and
the recipient.

To answer a call:
Press the call control button on the headset to answer a call.
To end a call:
Press the call control button on the headset.
NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 11).

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LISTENING VOLUME

SPEAKING VOLUME

Note: Be sure to set your telephone’s volume at the mid range before adjusting the
CS55H volume.

Minor Adjust

Major Adjust

Rock the headset volume control back and
forth to adjust listening volume in minor
incremental adjustments.

Use listening volume major adjust
control on the back of the base for large
incremental adjustments.

NOTE: You must be in talk mode (i.e. on a
call) to adjust.

NOTE: 1 is the loudest setting.
4 is the lowest setting,

Use the speaking volume minor adjust
control on the back of the base for minor
incremental adjustments.

Use the speaking volume major adjust
control on the bottom of the base for
large incremental adjustments.

NOTE: You must be in talk mode (i.e. on a
call) to adjust.

NOTE: A is the lowest setting
C is the most common setting.
D is the loudest setting.

Headset Mute

To mute headset, press the listening volume/mute button straight in. Press again
to unmute.
You will hear 3 rapid beeps every 15 seconds to indicate mute is on.

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HEADSET CONTROLS

BASE INDICATOR LIGHTS

Talking/Muted (Green)

Charging (Amber)
Power (Red)

Key

Feature

Action

Tone

Listening volume
minor adjust

Rock back
and forth

Ascending/descending
tones, 2 tones at limit

Mute

Short key press
straight in

3 mid tones = Mute
3 low tones = Unmute
NOTE: Tones repeat every
15 seconds when muted.

Making/answering/
ending calls

Short key press

Mid tone

—

Low battery
warning

Return headset
to charging cradle

1 tone every 10 seconds

—

Out of range
warning—when
on active call

Move closer
to base

2 tones

—

Incoming call
notification

Press call control
button to answer call

3 repetitive tones

Action

Light

Charging

Flashes amber

Fully Charged

Solid amber

Power

Solid red

Talking

Solid green

Muted

Flashes green

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TROUBLESHOOTING

Problem
Problem

Solution
Solution

Problem
Problem

Solution
Solution

hear very
very loud
loud dial
dial tones
tones in
in
II hear
headset when
when II place
place aa call.
call.
my headset
my

Use option
option one
one to
to make
make aa call
call as
as described
described on
on page
page 10.
10.
•• Use
Adjust listening
listening volume
volume as
as described
described on
on page
page 12.
12.
•• Adjust

Try changing
changing earloop
earloop sizes.
sizes. Experiment
Experiment to
to find
find the
the best
best fit.
fit.
Try

plugged everything
everything in
in but
but
II plugged
the lights
lights won’t
won’t come
come on.
on.
the

Check that
that AC
AC charger
charger jack
jack is
is connected
connected to
to the
the base
base unit.
unit.
•• Check
Check that
that AC
AC charger
charger is
is securely
securely connected
connected to
to aa working
working wall
wall outlet.
outlet.
•• Check
Check that
that AC
AC charger
charger is
is the
the model
model supplied
supplied by
by Plantronics.
Plantronics.
•• Check

Headset is
is uncomfortable
uncomfortable
Headset
when worn
worn in
in over-the-ear
over-the-ear
when
mode.
mode.

My headset
headset does
does not
not work
work
My
with the
the base
base unit.
unit.
with

Check that
that the
the lights
lights on
on the
the base
base unit
unit are
are on.
on. IfIf not,
not, refer
refer to
to above
above
•• Check
section “I
“I plugged
plugged everything
everything in
in but
but the
the lights
lights won’t
won’t come
come on.”
on.”
section
•
Check
that
the
home
phone
adapter
is
plugged
firmly
into
the
wall
• Check that the home phone adapter is plugged firmly into the wall
telephone jack
jack (with
(with or
or without
without using
using the
the splitter).
splitter).
telephone
Check that
that the
the home
home phone
phone adapter
adapter base
base cord
cord is
is plugged
plugged firmly
firmly
•• Check
into the
the base
base cord
cord jack.
jack.
into
Headset may
may be
be out
out of
of range
range of
of the
the base.
base. Move
Move closer
closer to
to base
base unit
unit
•• Headset
until headset
headset is
is within
within range.
range. Range
Range varies
varies with
with home
home environment.
environment.
until
Headset battery
battery is
is dead.
dead. Recharge
Recharge battery
battery by
by placing
placing headset
headset in
in
•• Headset
the headset
headset charging
charging cradle.
cradle. See
See page
page 8.
8.
the
•
Listening
volume
too
low.
Press
the
volume
up
button
on
headset.
• Listening volume too low. Press the volume up button on headset.
volume is
is still
still too
too low,
low, select
select another
another listening
listening volume
volume major
major
IfIf volume
adjust switch
switch setting.
setting. See
See page
page 12.
12.
adjust
Incorrect configuration
configuration dial
dial setting
setting for
for your
your phone.
phone. Try
Try other
other concon•• Incorrect
figuration dial
dial settings
settings on
on the
the base
base unit.
unit. Ensure
Ensure selected
selected number
number is
is
figuration
in
line
with
the
position
indicator.
See
page
11.
in line with the position indicator. See page 11.
•
You
may
have
to
resubscribe
your
headset
with
base.
See
page
18.
• You may have to resubscribe your headset with base. See page 18.

Callers cannot
cannot hear
hear me.
me.
Callers

can hear
hear aa dial
dial tone
tone in
in more
more
II can
than one
one configuration
configuration
than
position.
position.

can hear
hear too
too much
much backbackII can
ground conversation,
conversation, noise
noise or
or
ground
sidetone.
sidetone.

Speaking volume
volume is
is too
too high.
high. Lower
Lower speaking
speaking volume
volume by
by adjusting
adjusting
Speaking
speaking volume
volume minor
minor adjust
adjust buttons
buttons on
on base.
base. IfIf volume
volume is
is still
still too
too
speaking
high,
select
another
speaking
volume
major
adjust
setting.
See page
page 13.
13.
high, select another speaking volume major adjust setting. See

People II talk
talk to
to can
can hear
hear aa
People
buzz in
in the
the background.
background.
buzz

Move CS55H
CS55H base
base further
further away
away from
from your
your phone.
phone.
•• Move
AC charger
charger is
is plugged
plugged into
into aa power
power strip.
strip. Plug
Plug AC
AC charger
charger into
into the
the
•• AC
wall directly.
directly.
wall
Picking up
up another
another radio
radio frequency.
frequency. Call
Call Plantronics
Plantronics Technical
Technical
•• Picking
Assistance Center
Center for
for an
an RF
RF filter.
filter.
Assistance
DSL line
line is
is using
using the
the same
same phone
phone line,
line, install
install aa DSL
DSL filter
filter
•• IfIf aa DSL
(generally provided
provided with
with DSL
DSL equipment).
equipment).
(generally

Battery talk
talk time
time
Battery
performance is
is
performance
significantly
degraded
significantly degraded
even after
after aa full
full recharge.
recharge.
even

Battery is
is going
going bad.
bad. Replace
Replace the
the battery
battery with
with aa new
new battery
battery pack.
pack.
Battery
See page
page 19.
19.
See

Headset is
is muted.
muted. Press
Press the
the mute
mute button
button on
on headset
headset to
to unmute
unmute
•• Headset
microphone. See
See page
page 13.
13.
microphone.
•
Improper
positioning
of
noise-canceling
microphone.
Point
• Improper positioning of noise-canceling microphone. Point
microphone towards
towards your
your chin.
chin.
microphone
Speak volume
volume is
is too
too low.
low. Increase
Increase speaking
speaking volume
volume by
by adjusting
adjusting
•• Speak
speaking volume
volume minor
minor adjust
adjust buttons
buttons on
on base
base unit
unit as
as described
described on
on
speaking
page 13.
13. IfIf volume
volume is
is still
still too
too low,
low, select
select another
another speaking
speaking volume
volume
page
major
adjust
setting
as
described
on
page
13.
major adjust setting as described on page 13.
Incorrect configuration
configuration dial
dial setting
setting for
for your
your phone.
phone. Try
Try other
other
•• Incorrect
configuration dial
dial settings
settings on
on the
the base
base unit.
unit. Ensure
Ensure selected
selected number
number
configuration
is in
in line
line with
with the
the position
position indicator.
indicator. See
See page
page 11.
11.
is

Call is
is dropped.
dropped. (Talk
(Talk indicator
indicator Headset
Headset lost
lost subscription.
subscription. Try
Try to
to reset
reset the
the system.
system. See
See page
page 18.
18. IfIf
Call
this does
does not
not work,
work, try
try resubscription
resubscription procedure
procedure on
on page
page 18.
18.
on the
the headset
headset and
and base
base will
will this
on
not be
be illuminated.)
illuminated.)
not

Phone will
will work
work in
in more
more than
than one
one configuration
configuration dial
dial position.
position. Use
Use
Phone
position that
that sounds
sounds best
best to
to you
you and
and the
the person
person you
you call.
call.
position

hear static
static that
that does
does not
not
II hear
allow me
me to
to communicate.
communicate.
allow

Link to
to headset
headset is
is lost.
lost. Try
Try to
to reestablish
reestablish aa link
link by
by pressing
pressing call
call
•• Link
control button.
button.
control
Unplug AC
AC charger
charger from
from base
base for
for 55 seconds,
seconds, then
then plug
plug back
back in.
in.
•• Unplug
Reset the
the whole
whole system
system as
as described
described on
on page
page 18.
18.
•• Reset

hear beeps
beeps in
in the
the headset.
headset.
II hear

One beep
beep every
every 10
10 seconds
seconds is
is caused
caused by
by aa low
low battery
battery warning.
warning.
•• One
Recharge battery
battery by
by returning
returning itit to
to the
the base
base charge
charge cradle
cradle for
for one
one
Recharge
to
three
hours
until
charge
light
stays
lit
or
quits
blinking.
to three hours until charge light stays lit or quits blinking.
•
Two
beeps
is
an
out
of
range
warning.
Move
closer
to
base.
• Two beeps is an out of range warning. Move closer to base.
Three rapid
rapid beeps
beeps every
every 15
15 seconds
seconds indicates
indicates your
your mute
mute is
is on.
on.
•• Three
Press mute
mute button
button once
once to
to turn
turn mute
mute off.
off.
Press
Three repetitive
repetitive beeps
beeps indicate
indicate aa call
call is
is coming
coming into
into headset.
headset.
•• Three
Press call
call control
control button
button on
on the
the headset
headset to
to answer
answer the
the call.
call.
Press

Handset lifter
lifter is
is installed
installed but
but
Handset
does not
not lift
lift handset.
handset.
does

The CS55
CS55 Home
Home Edition
Edition does
does not
not require
require aa handset
handset lifter.
lifter. Handset
Handset
The
lifter is
is for
for use
use with
with Plantronics
Plantronics model
model CS55
CS55 in
in an
an office
office environment.
environment.
lifter

cannot hear
hear aa dial
dial tone
tone in
in any
any •• Check
Check that
that the
the home
home phone
phone adapter
adapter is
is plugged
plugged firmly
firmly into
into the
the wall
wall
II cannot
configuration position.
position.
telephone jack
jack (with
(with or
or without
without using
using the
the splitter).
splitter).
telephone
configuration
Check that
that the
the home
home phone
phone adapter
adapter base
base cord
cord is
is plugged
plugged firmly
firmly
•• Check
into the
the base
base cord
cord jack.
jack.
into
cannot hear
hear caller/dial
caller/dial tone.
tone. •• Check
Check that
that all
all cords
cords and
and jacks
jacks are
are connected
connected correctly.
correctly.
II cannot
Check that
that home
home phone
phone adapter
adapter is
is plugged
plugged firmly
firmly into
into wall
wall
•• Check
telephone jack
jack (with
(with or
or without
without using
using splitter).
splitter).
telephone
Check that
that home
home phone
phone adapter
adapter base
base cord
cord is
is plugged
plugged firmly
firmly into
into
•• Check
base cord
cord jack.
jack.
base
Check that
that base
base has
has power
power (red
(red indicator
indicator light)
light) and
and headset
headset battery
battery
•• Check
is fully
fully charged.
charged.
is
Try other
other phone
phone configuration
configuration dial
dial settings
settings on
on the
the base
base unit.
unit. Ensure
Ensure
•• Try
selected number
number is
is in
in line
line with
with the
the position
position indicator.
indicator. See
See page
page 11.
11.
selected
Ensure you
you are
are in
in headset
headset mode.
mode. Press
Press call
call control
control button
button to
to select
select
•• Ensure
correct
mode.
The
talk
indicator
light
on
the
base
is
green.
correct mode. The talk indicator light on the base is green.

Sound in
in handset
handset is
is distorted/
distorted/ •• Reduce
Reduce speaking
speaking volume
volume by
by changing
changing speaking
speaking volume
volume major
major
Sound
hear echo
echo in
in handset.
handset.
adjust switch
switch setting.
setting. See
See page
page 13.
13.
II hear
adjust
Point microphone
microphone towards
towards your
your chin.
chin.
•• Point
Listening volume
volume too
too high
high on
on phone.
phone. IfIf your
your phone
phone has
has aa handset
handset
•• Listening
volume
control,
lower
this
until
distortion
disappears.
volume control, lower this until distortion disappears.
•
If
distortion
is
still
present,
lower
listening
volume
adjust
button
• If distortion is still present, lower listening volume adjust button
on headset.
headset. IfIf distortion
distortion persists,
persists, select
select another
another listening
listening volume
volume
on
major adjust
adjust switch
switch setting.
setting. See
See page
page 12.
12.
major
Base is
is too
too close
close to
to computer
computer or
or phone.
phone. See
See page
page 99 for
for proper
proper
•• Base
positioning.
positioning.
System needs
needs to
to be
be reset.
reset. Perform
Perform system
system reset
reset as
as described
described on
on
•• System
page 18.
18.
page

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Page 18

SUBSCRIPTION

BATTERY REPLACEMENT

The headset and base unit are supplied subscribed to each other. However, if you wish to use a
replacement headset with the base unit, then the units must be re-subscribed as follows:

1
1

2
2

1
1

33
22

The custom battery inside the headset should last 2-3 years. When talk time decreases
significantly, you should replace the battery. Call Plantronics at (800) 544-4660 ext.5538 to
order one. Once you receive it, follow directions below to replace.

Return the headset to the charging cradle.
1. Press and hold both speaking
volume fine tune buttons on the base
unit for a minimum of 5 seconds. The
power indicator will then flash red.
2. Press and hold the headset mute
button for a minimum of 5 seconds.
The talk indicator light on the
headset will then illuminate green.

Successful re-subscription is indicated
when the base power indicator is fully
illuminated and the headset talk indicator
light is off.
3. Disconnect the AC charger from the
AC charging jack for 5 seconds.
4. Reconnect.
If re-subscription fails within 2 minutes, the
headset will return to the un-subscribed
state. Try the re-subscription process again
or call Technical Support.

SYSTEM RESET/HEADSET POWER OFF
To recover from some fault conditions (refer to Troubleshooting on page 16), you may need to
perform a system reset.

Pinch both sides of the battery cover and
lift to remove.

3
3

4
4

11
22

44
Reconnect and install the new battery.

1. Press both the call control button and
the listening volume/mute button for
5 seconds. When the talk indicator
light blinks, release both buttons. The
headset is now powered off.
2. Press the call control button again.
The talk indicator light will again
blink briefly to indicate the headset is
back to normal operation.

Slide the battery out and gently separate
at the connection. DO NOT pull the battery
out by the wires.

Pinch both sides of the battery cover
and replace.

3. Disconnect the AC charger from the
AC charging jack for 5 seconds.
4. Reconnect.
The system reset operation is complete.

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Page 20

MAINTENANCE
1. Unplug the unit from the telephone and the AC charger from the power source
before cleaning.
2. Clean the equipment with a damp (not wet) cloth.
3. Do not use solvents or other cleaning agents.

TECHNICAL ASSISTANCE
Visit our Web site at www.plantronics.com/support for technical support, including
frequently asked questions, compatibility and accessibility information. The Plantronics
Technical Assistance Center (TAC) is also ready to assist you at 800-544-4660 ext. 5538.

REGULATORY NOTICES
FCC Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception which can be determined by
turning the radio or television off and on, the user is encouraged to try to correct interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on another circuit.
4. Consult the dealer or an experienced radio/TV technician for help.
FCC REGISTRATION INFORMATION — Part 68
This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior
of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested,
this information must be provided to your telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible jack that is also
compliant. See installation instructions for details.
The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, contact your local telephone company. For product
approved after July 23, 2001, the REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ### are the REN without the decimal point. (For example, 03
represents a REN of 0.3.) For earlier producers, the REN is separately shown on the label.
If this telephone equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to
make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this unit, for repair or warranty information, please contact customer service at
(800) 544-4660. If the equipment is causing harm to the network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
DO NOT DISASSEMBLE THIS EQUIPMENT: it does not contain any user serviceable components.
We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected.
Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer
terminal equipment connected to AC power sources.
NOTE: Changes or modifications not expressly approved by Plantronics, Inc. could void the user's authority to
operate the equipment.

Exposure to RF Radiation
The internal wireless radio operates within the guidelines found in radio frequency safety standards and
recommendations, which reflect the consensus of the scientific community. Independent studies have shown
that the internal wireless radio is safe for use by consumers. Visit www.plantronics.com for more information.

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