Plantronics Voyager 8200 Uc Ug

User Manual: Plantronics Voyager-8200-uc-ug Voyager 8200 UC Manuals and Guides | Plantronics

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Voyager 8200 UC
User Guide

Contents

Headset overview
Be safe 3

Connect and pair 4
Connect to PC 4
Configure for media 4
Pair to mobile device 4
Pair mode 5
USB Bluetooth adapter 5
Pair USB adapter again 5
NFC pairing 5
Load software

The Basics 7
Power on/off 7
Fit 7
Volume 7
Make/Take/End Calls 7
Mute/unmute 8
Play/pause music 8
Track selection 8
Voice control 8
Charge 8
More Features 10
Select language 10
Use sensors 10
ANC 11
OpenMic 11
Change headset settings 11
Caller Announcement (mobile phone only)

Update firmware 12
Headset recovery 12
Troubleshooting
Support

Headset overview

voice

00:02

ANC

2
1

OpenMic

Volume dial
Voice control: Siri, Google Now™, Cortana
Play previous track*
Play/pause*
Skip to next track*
ANC
OpenMic

Active Noise Cancelling
Hear surroundings
Mute
Headphone LEDs
Call button: Answer/end/decline call
Power
Bluetooth® pairing

NOTE *Functionality varies by application. May not function with web-based apps.

Be safe

Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.

Connect and pair

Connect to PC

Your Bluetooth USB adapter comes pre-paired to your headset.
1

Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.

The USB adapter LED ﬂashes blue and then turns solid blue to indicate the headset is connected to
the USB adapter. If you are wearing your headset you will hear “PC connected” to indicate the
connection has been established. When on a call, the LED on the USB adapter will flash blue.
When not on a call the LED will be solid blue.
OPTIONAL Load Plantronics Hub for Windows and Mac by visiting plantronics.com/software. This
will allow you to customize your headset behavior through advanced settings and options.

Configure for media

Your USB Bluetooth adapter comes ready to take calls, but listening to music takes some
additional configuration.
1
2

Pair to mobile device

Windows
To conﬁgure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound
> Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.
To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >
Communications tab and select the desired parameter.
Mac
To conﬁgure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound. On
both the Input and Output tabs, select Plantronics BT600.
To put your headset in pair mode, press and hold the power button towards the Bluetooth icon
until you hear "pairing" and the headset LEDs flash red and blue.

Activate Bluetooth on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On*
• Android Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.
3

Select “PLT V8200 Series.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE To enable caller name announcement, allow access to your contacts if your phone prompts
you.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;
this includes the Bluetooth USB adapter.
4

Pair mode

Slide and hold the power button towards the Bluetooth icon until the LEDs flash red and blue.

USB Bluetooth adapter

USB LEDs
Red and blue flashes
Solid Blue
Blue flashes
Solid red
Purple flashes

Pair USB adapter again

What they mean
Pairing
Pairing successful; Connected
On a call
Mute active
Streaming music/media from computer

Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your
computer to recognize it.

Put your headphones in pair mode.

Put your Bluetooth USB adapter into pair mode by gently pressing and holding the pair button
with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.

Pairing is successful when you hear "pairing successful" and the Bluetooth USB adapter LED is
solid blue.

NFC pairing

Ensure NFC is on and your phone’s display is unlocked.

Tap and hold the headphones to the phone’s NFC tag location until NFC pairing completes. If
necessary, accept the connection.
TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.
L

NOTE The headphone’s NFC tag is located on the outside of the left ear cup. Phone NFC tag locations
vary.

Load software

NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable
headset control (answer/end and mute) functionality.
• Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
• Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store
or Google Play.

Manage your headset settings with your computer or mobile device with Plantronics Hub for
Windows and Mac or Plantronics Hub for iOS and Android, respectively.
Plantronics Hub

iOS and Android

Windows and Mac

Call control for softphones

available for some
softphones

Change headset language

Update firmware

Turn features on/off

View user guide

Battery meter

Find MyHeadset

The Basics

voice

00:02

ANC

Power on/off
Fit

2
1

OpenMic

Slide the switch

to power on or off.

IMPORTANT Headset microphones are on the front of your earcups.
For best call audio, ensure that left and right earcups are on the correct ear.

Volume

Rotate the volume wheel

forward (+) or backward (–) to control the volume.

Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Make/Take/End Calls

Answer a call
Choose:
• Tap the Call button
7

• Put on the headset to answer call

IMPORTANT For best call audio, ensure that left and right earcups are on the correct ear.
Answer a second call
First, tap the Call button to end current call, then tap the Call button again to answer new call.
End a call
Tap the Call button to end current call.
Hold a call
Double-tap the Call button to put a call on hold. Tap the Call button again to answer an
incoming call.
NOTE Up to 2 calls can be put on hold.
Switch between calls (flash)
Double-tap the Call button to switch between calls.
NOTE Flash functionality works only between calls of the same type. Flash does not work between
mobile and softphone calls.
Call back last call
Double-tap the Call button .
Answer calls from a second device
It's easy to answer calls from two devices (including softphone).
When on a call, you hear a ringtone notification of the incoming call from the second paired
device.
To answer a second call from the other device, first tap the Call button to end the current call
and tap the Call button again to answer the new call. If you choose to not answer the second call,
it will go to voicemail.

Mute/unmute

While on an active call, choose:
• Tap the red Mute button
• Take off/put on your headset while on an active call (requires active smart sensors)

Play/pause music

Tap the Play/pause

button.

NOTE Because your headset is equipped with sensors, if you are playing music and you take off your
headset, your music pauses. If you put on your headset, your music resumes (functionality varies by
application and doesn't function with web-based apps).

Track selection
Voice control

Charge

Tap the Forward button

or Back button

to control the track selection.

Siri, Google Now™, Cortana Press and hold the Play/pause button for 2 seconds until you hear
the tone. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice
controls.
It takes up to 3 hours to fully charge your headphones. The LEDs turn off once charging is
complete.
=
=
=
=
=

TIP To check the headphones battery status, tap the Call button while wearing your headphones.
Headphones must be in idle state.

Your headphones have up to 24 hours of listening time.

More Features

Select language

You can wirelessly change your headset language using Plantronics Hub software. Download:
plantronics.com/software. Choose:
• With your headset paired to your smartphone, select headset language in Plantronics Hub for iOS/
Android
• With your headset connected to your computer via USB adapter or cable, select headset language
in Plantronics Hub for Windows/Mac*
*USB adapter not included in all models.
Voice alerts list
Following is a list of common voice alerts. You can use Plantronics Hub to customize some of
these alerts. Download Plantronics Hub at plantronics.com/software
• "Answering call"
• "Battery low"
• "Redialing last outgoing call"
• "Incoming call"
• "Mute on/mute off"
• "No phone is connected"
• "Pairing"
• "Pairing incomplete, restart headset"
• "Pairing successful"
• "Power on/off"
• "Phone X connected/disconnected"
• "Recharge headset"
• "Smart sensors on/off"
• "Battery high"
• "Volume maximum/minimum"

Use sensors

Smart sensors respond when you put on or take off your headphones. Customize in Plantronics
Hub. Below describes default settings.
With active sensors

putting on the headphones will:

taking off the headphones will:

Mobile/softphone call

answer the incoming call

mute the active call

Music/media

resume music/media (if playing
previous to taking off)*

pause music/media (if playing)*

NOTE *Functionality varies by application. May not function with web-based apps.
Reset Sensors
You may need to reset the sensors if they are not working as expected.
To reset the headset sensors, connect it directly to your computer's USB port, and place it, with
the ear cups up, on a flat, non-metallic surface for more than 10 seconds.
10

ANC

Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality.
Slide the ANC switch to choose:
• Mid: recommended for office
• High: recommended for airplane

OpenMic
Change headset settings

When not on a call, tap the red

button to hear your surroundings (your music/audio will pause).

You can manage your headset settings by using Plantronics Hub for Windows/Mac on your
computer or Plantronics Hub for iOS/Android on your mobile device. Visit plantronics.com/
software.
Settings that can be changed include:
• Headset language
• Answering call alert
• Mute
• Mute reminder
• Smart sensors
• Firmware update
• Streaming audio (A2DP)
• HD Voice (wideband audio)
• Caller ID on/off
• Audio channel tone
• Restore default settings
• Find MyHeadset: clear event history

Caller Announcement
(mobile phone only)

When wearing your headset, you will hear the name of a contact calling so you can decide whether
to answer or ignore the call without having to check the phone screen.
An incoming caller name is announced:
• if your phone supports Phone Book Access Profile (PBAP)
• if you granted access to your contacts during pairing process (for many mobile phones, this is
preset out-of-the box and may not be necessary)
• if the caller is stored in the phone's contacts list
An incoming caller name is not announced: if the caller is unknown, unlisted, blocked, or the
language is not supported.

Update firmware

Keep your firmware up-to-date to improve performance and add new features to your headset.
Update your firmware using your computer or mobile device with Plantronics Hub for
Windows/Mac or Plantronics Hub for iOS/Android, respectively. Download Plantronics Hub at
plantronics.com/software. Choose:
• Plantronics Hub for Windows/Mac: With your headset connected your computer, check Updates
for available firmware update
• Plantronics Hub for iOS/Android: With your headset paired to your smartphone, check Settings
for available firmware update
While updating firmware:
• Remove your headset from your ear. Do not use your headset or device until the update is
complete.
• Disconnect your headset from other devices such as phones, tablets and computers
• Do not start a second update from a second device
• Do not stream media on your smartphone
• Do not answer or place a call

NOTE Smartphone: If you receive a lot of calls, emails or texts, try turning on the Do Not Disturb
feature in your smartphone's settings while you update.

Headset recovery

If you have several failed attempts at an over-the-air firmware update, or if your headset becomes
unresponsive, take the following steps:

1 Download and install Plantronics Hub for Windows/Mac at plantronics.com/software
2 Connect your headset to your computer using a USB cable
3 Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your
Product ID (PID) to complete the recovery
Find your Product ID (PID). Choose:
• Plantronics Hub app's headset recovery instructions
• Plantronics Hub app's home screen

Troubleshooting

During a call, my voice sounds muffled or far
away to other callers.

You may be wearing your headset backwards. Headset
microphones are on the front of your earcups. For best
call audio, ensure that left and right earcups are on the
correct ear.

When I use my headset with a softphone, the Check the following:
headset call control and mute buttons don't • Make sure the softphone you are using is supported by
work.
viewing our software compatibility guide.
• If required to enable headset control (answer/end and
mute) functionality, ensure you have Plantronics Hub for
Windows/Mac installed. See Load software.
• Mac only: if you are running Skype for Business or Lync
softphone, quit Plantronics Hub for optimum headset call
control.
The headset sound is not working as
expected when connected to computer.
• During a call, nobody can hear me

To configure the headset sound on your computer, see
Configure for media.

• During a call, I can't hear anybody
• Music is not coming through my headset
• When I play music and a call comes in, the
music is too loud or doesn't pause
I can't unmute my headset when I'm on a
softphone call.
The headset sensors are not working as
expected.
• A call is not automatically answered when I
put on my headset

Install Plantronics Hub for Windows/Mac.

If your headset sensors are not working as expected, you
may need to reset the sensors. See Reset sensors.

• Mute/unmute is not working when I take
on/off my headset during a call
• During a call, mute unexpectedly turns on
During a call, I get interference and drops in
sound.

Your headset is configured for optimal performance
during conference calls. Stereo telephony is on by default.
To increase Bluetooth density, change the setting by
going to Plantronics Hub > Settings > Wireless > Extended
Range Mode.

The headset talk time is not accurate.

Charge the headset fully to reset the accuracy of the talk
time prompts.

I hear an echo when not on a call.

Check and see if OpenMic is on by pressing the red mute
button when you are not on a call. Our exclusive OpenMic
feature lets you control the level of ambient noise you
hear.

On my Mac, I can't change headset settings
Skype for Business and Lync users only:
with Plantronics Hub
1 Quit Skype for Business or Lync softphone.

2 Open Plantronics Hub for Mac and configure desired
settings.

3 Quit Plantronics Hub.
On my Mac, I can't update headset firmware
Skype for Business and Lync users only:
with Plantronics Hub
1 Quit Skype for Business or Lync softphone.

2 Open Plantronics Hub for Mac and update headset
firmware. See Update firmware.

3 Quit Plantronics Hub.
On my Mac, if I'm listening to streaming
audio and take off the headset, iTunes starts
playing when I put the headset back on.

This is a known issue. Turn off play/pause setting in the
sensors tab of Plantronics Hub for Windows/Mac.

Support

NEED MORE HELP?
plantronics.com/support
Plantronics, Inc.

Plantronics B.V.

345 Encinal Street

Scorpius 171

Santa Cruz, CA 95060

2132 LR Hoofddorp

United States

Netherlands

© 2017 Plantronics, Inc. Plantronics and Voyager are trademarks of Plantronics, Inc. registered in the US and other countries, and OpenMic and PLT are
trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. Google Play and
the Google Play logo are trademarks of Google Inc. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in
other countries. All other trademarks are the property of their respective owners.

Patents pending.
210802-06 (07.17)

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