Poly Habitat Soundscaping Open Glass Waterfall Installation Guide

User Manual: Poly Habitat Soundscaping Support | Poly, formerly Plantronics & Polycom

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INSTALLATION + MAINTENANCE MANUAL
CUSTOM WATER PANEL
COMPONENTS & INSTALLATION

Glass Waterfall Installation Guide

Welcome
Product features
Uncrating the unit
Tools
Installation
Waterfall technical information
Technical drawings
Installed components
Installation and operation
What you will need
Cleaning and maintenance
Pump and UV sterilizer
Maintaining the water
General cleaning
Troubleshooting

3
4
6
9
12

CAUTION: WHEN SERVICING YOUR WATER FEATURE MAKE SURE THAT YOU DISCONNECT ALL ELECTRICAL AND LIGHTING.
Midwest Tropical Inc • 3420 West Touhy Ave • Skokie, IL 60076 USA • Phone: (847)679-6666 • Fax: (847)679-6669

Glass Waterfall Installation Guide

Welcome

Congratulations on receiving a your new glass waterfall. This document contains the information you need
to install, operate and troubleshoot your new water
feature.

Product Features • Decorative glass water fall housed inside of a stainless steel frame.
• All components are included inside the unit upon
arrival to your door.
• UV sterilizer included to assist in preventing growth
of micro-organisms.

Glass Waterfall Installation Guide

Uncrating
Shipping
Container

Your water feature was sent to you inside of a wooden
crate to protect the water feature from any damages. The following documentation will walk you through
how to uncrate your waterfall

Tools You Will
Need

Safety gloves
Electric drill
No 2 Phillips bit
Bit holder
Glass holders
Pair of flat/ platform dollies

Instructions

1. Your container will be marked to indicate which
side is the front of the water feature.
2. Position the package so that the indicated front
face is facing towards the ceiling.
3. Starting from the marked front face of the panel
use the drill with the No2 Phillips bit to begin
undoing all of the screws. Remove the cardboard.
4. The waterfall is wrapped in plastic and surrounded
by protective insulation foam.
5. Remove the top layer of insulation foam, but do not
throw it away. You can re-use the foam to protect
the stainless steel while you move it into is final
position.
6. Remove the cardboard from the other sides of
the shipping container. Also, remove the wooden
frame pieces from all sides.
7. Once all of the wood is removed, use the
assistance of a few colleague to help pivot the
base from its current horizontal orientation into a

Glass Waterfall Installation Guide

vertical orientation.
*Be Cautious: the glass is heavy.
8. The glass is braced in place with more foam to
prevent the glass from touching the edges of the
metal channels. Too much friction with the metal
could cause the glass to crack. DO NOT REMOVE
THE FOAM INSIDE THE POST ON THE FRAME UNTIL
THE UNIT IS IN ITS FINAL POSITION.
9. Use the dollies, if necessary, to move panel near
it’s final location.

Glass Waterfall Installation Guide

Waterfall
Technical
Information

Your unit will ship as a standalone water feature.
The following will help you better understand what
is included inside of your water feature, as well as
provide dimensions, and component locations

Technical
Illustrations

Glass Waterfall Installation Guide

(Optional)

Glass Waterfall Installation Guide

Installed
Components

• Oase® Water Pump
• Pondmaster® UV Clarifier

Oase® Waterfall Pump
Max Flow rate: 8000GPH
Power Requirements: 120v / 60 hZ
Power consumption: 460 W
Usage: Submersed usage
Inlet: 2 inch

Pondmaster® UV Clarifier
Max Flow rate: 3000GPH
Power Requirements: 120v / 60 hZ
Usage: Submersed, in-line, or external
Inlet: 1 - 1/2” threaded X 1 1/2” Barb

Glass Waterfall Installation Guide

Installation And
Operation

At this point your waterfall should be outside of the
shipping container and near its final position. If not, refer
to page 4 of this document. The pump, filter, UV sterilizer,
control valves will all be accessible by removing the lid
top. The plumbing connections are completed prior to
your receipt of the unit. Please remove all packaging
inside the base prior to filing the basin with water. Run all
electrical cords out of the chase hole on the side of the
tank, do not plug in any components until you’ve filled
the base with water.

Tools You Will
Need

Liquid level
Shims
Ladder or scissor lift
Microfiber cloth
Phillips screw driver

Pair of low profile dollies
Mallet

It is highly recommended that a party of 3 or more are
available to assist in installation.
The unit will will need access to 120VAC 20 AMP Duplex
outlet (US Standard outlet).
Step 1:
Prepare
Installation
Location

Before moving the water feature into place, you must
ensure the floor is perfectly level and flat.

Step 2:
Position The
Water Feature

Use a dolly under each end of the water feature to
afford the ability to move the waterfall around easily.

Remove any debris from the area surrounding the final
placement of the water feature. Use a liquid level to
check the floor for level.

Pivot the basin on one of the short edges. Roll one of the
dollies under the basin. Next, carefully, tilt the waterfall
so that the other dolly can be rolled underneath. Move
the waterfall nearest to the final location as possible.
To remove from dollies: Lift one side of the waterfall,
remove a dolly then rest the base onto the floor. Do the
same for the other side. Now you must slide the waterfall
into its final location. After the water fall is in position,
check that it is level.
Note* An unleveled waterfall will cause the water to flow
improperly.
CAUTION: WHEN SERVICING YOUR WATER FEATURE MAKE SURE THAT YOU DISCONNECT ALL ELECTRICAL AND LIGHTING.
Midwest Tropical Inc • 3420 West Touhy Ave • Skokie, IL 60076 USA • Phone: (847)679-6666 • Fax: (847)679-6669

Glass Waterfall Installation Guide

Step 2 (Cont.):
Position The
Water Feature

If the waterfall is not level, use shims to level the
waterfall.
To use the shims:
Keep the level on the top of the basin of the waterfall.
Slightly tilt the waterfall and insert a shim starting from
the thinest end of the shim into the gap between the
floor and the bottom of the waterfall unit. Allow the
waterfall to rest on the shim. Check the level again.
You may have to use the mallet to tap the shim further
into underside of the base. Repeat the process until
the base is level on all sides.
Once the base is level break off or cut the exposed
ends of the shims.
Remove Lid tops on the base

Step 3:
Chase Cables

Chase the cables for the water pump and UV sterilizer
out of the small hole on the side of the water fall base
make sure they reach the outlet.

Step 4:
Fill With Water

Your unit requires approximately 36 gallons of water.
(We Recommend using distilled water.)
Fill the base directly, do not overfill, The water surface
should be at least an inch below the electrical chase
hole.

Glass Waterfall Installation Guide

Step 5:
Operating The
Water Fall

Inside the base there is one valve to control the water
flow for the waterfall.
For more water onto the glass turn the valve handle
towards perpendicular to the PVC piping. Avoid
turning the valve completely perpendicular to the
piping as that will decrease the efficiency of the UV
sterilizer

Primary control
valve
Step 6
First Run

Water Pump

Connect all cables. The water fall will begin to run.
Adjust the primary control valve to achieve the desired
speed/ flow of waterfall.
Replace the lid tops and header.

Glass Waterfall Installation Guide

Cleaning And
Maintenance

Each unit is fabricated to last for many years. To make
sure that it operates and looks as new as possible,
perform regular maintenance.

Pump and UV
Sterilizer

Oase® Waterfall Pump
Cleaning the unit
● Regular cleaning of the pump may be necessary depending upon the environment in which it is operated.
Clean the pump when it is visibly soiled or when a drop
in performance is detected. Clean the unit with
warm water using a soft brush.
● Never use aggressive cleaning agents or chemical
solutions. These could attack the housing surface or impair the function.
● In the event of stubborn furring (calcium deposits),
a common household cleaner free from vinegar and
chlorine can be used. Subsequently, clean the pump
thoroughly using warm water.
Pondmaster® UV Clarifier
The bulb has a life of 9000 hours before the UV
output drops below a useful level. It should remain on
24 hours per day throughout the season. For the best
possible performance, it is recommended that the
bulb be replaced every year. Remember, the bulb will
produce visible light long after it has stopped producing UV wavelength.
The quartz sleeve should be cleaned periodically of dirt or lime scale build-up since this will block
the UV light and reduce efficiency. Clean the quartz
sleeve with vinegar and a scrub pad. Please dispose
of the used bulb in accordance with state hazardous
waste laws since it contains mercury.

Glass Waterfall Installation Guide

Maintaining the
Water

The water inside the basin we need to be regularly
maintained to deter growth of micro-organisms, and
maintain clear, odorless water. We recommend using
Protec® for removing and preventing white scale build
up and stains from contaminants in the water. We also
recommend using Fountec® to kill all types of algae and
prevent re-growth in the water. It also clarifies the water.
Replace the water once a year or as needed.
Fountec® Algaecide, Clarifier
Before You Start: The most effective use of Fountec
is best achieved when fountain and water garden
equipment has been checked and is working properly.
If needed, backwash or clean the filter according to
instructions. Occasional small use of chlorine product
to non-chlorine shock helps remove organic waste
and excessive algae growths. Follow recommended
dosage for your water feature size.

Glass Waterfall Installation Guide

Maintaining The
Water(Cont)

Maintenance: To maintain water clear and algae-free,
add the proper Fountec initial dosage under “Clean”
for your fountain size. The addition of Fountec “Weekly
Dosage” makes for easier maintenance by keeping
water clear and algae-free.
Cleanup: For maximum effectiveness, water
containing heavy algae growth should be cleaned
of excess debris. Add and dispense proper Fountec
dosage under “Visible Algae” directly to water.
Super chlorination or shock treatments synergize with
Fountec to improve the control of algae. In fountains;
a non-chlorine shock is recommended. Follow label
instructions. Operate circulation pump during algae
clean-up period to ensure thorough distribution and
maximum cleanup effect.
Protec® Scale & Stain Remover
Before You Start: Best use of Protec® is achieved when
fountain is clean of debris and freshly filled with clean
water. Water fountains with normal loss of water due to
evaporation require only the “Preventative” Treatment
after initial filling. Fountains with some loss of water
due to splashing (leakage) require “Optional Monthly
dose.”

Glass Waterfall Installation Guide

General
Cleaning:
Glass

A regular household glass cleaner such has Windex will
suffice for cleaning the glass. Use the manufacturers
suggested use operation.

General
Cleaning:
Stainless Steel

For cleaning Stainless Steel. We Recommend using
Weimans® Stainless Steel Cleaner & Polish Aerosol on
any exposed surfaces of stainless steel
Weimans® Stainless Steel &Polish Aerosol
Shake well before using.
• Spray directly onto surface.
• Wipe in the direction of the natural metal grain
using a clean, soft cloth
• Buff with a dry cloth to achieve a brilliant shine

Glass Waterfall Installation Guide

Troubleshoot
Uneven Water
Flow

Problem
Dry spots on
glass

Solution
First Run your hand over the dry
area. If that doesn’t resolve the
issue. Check if base is level.
Water flow is too low, adjust the
control valve.

Pump not
operating at full
power

Air may be trapped inside the
pump or piping.
To resolve, disconnect all cables,
disconnect pipes from the water pump and remove pump out
of the water, allowing the air to
escape.
Next, submerge the pump back
into the base and reconnect the
plumbing from underwater.

Spitting/Misting
from panel

Decrease water flow with the
primary control valve

Spray Bar
clogged

Open door on the header.
Clogged spray nozzle. Unscrew
the troubled, black nozzle by
twisting counter clockwise, and
run warm water through nozzle.
Disengage the Spray Bar from
the glass and rinse with CLR. Use
a Pipe cleaner to dislodge any
obstructions inside the nozzles

Pump Is Loud/
Can Hear A
Sucking Sound

There is not
enough water
in the base

Fill with more water.

Leaking Water

Leaking water

DISCONNECT ALL ELECTRICAL CABLE.

Black Nozzle

Check if water level is above
electrical chase hole

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Poly Habitat Soundscaping Open Glass Waterfall Installation Guide

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