Poly Plan Checklist En
User Manual: Poly UC Toolkit | Poly, formerly Plantronics & Polycom
Open the PDF directly: View PDF 
.
Page Count: 2
| Download | |
| Open PDF In Browser | View PDF |
Planning for UC Audio Devices Undertaking the audio aspect of a Unified Communications (UC) rollout can be daunting. But a well-organized, thoughtfully considered plan that includes user input will make the overall rollout run smoothly and increase user adoption. To that end, we’ve outlined three stages of UC audio deployments: Plan, Deploy, and Adopt. For each stage, we’ve compiled FAQs and supporting Checklists to help you through the entire process. This Plan Checklist provides IT with a high-level list of items to consider when evaluating audio devices and planning the overall project. It’s the direct result of our participation in many UC rollouts, empowering users worldwide to do their best work. DETERMINE ORGANIZATIONAL AND EMPLOYEE REQUIREMENTS Identify organizational requirements for UC audio devices and determine what type of devices fit these parameters (high-volume, cost-effective or high-quality, value-add). PLAN | DEPLOY | ADOPT One in a series on helping IT organizations in their rollout of audio devices for UC UC Toolkit Checklist Identify employee requirements, based on their workstyles, to determine the appropriate UC audio device (that is, corded, wireless, multi-device connectivity, and so on). Specify your UC integration requirements. Ensure that UC audio device standards match UC platform standards. ESTABLISH USE SCENARIOS AND RECRUIT A TEST TEAM Outline the parameters of a successful pilot. Define real-world test scenarios that reflect actual user workstyles. Create a pilot plan, including test duration and evaluation methods. Recruit a representative test team. SELECT MANUFACTURERS AND UC AUDIO DEVICES Evaluate the manufacturer’s support. Determine how much technical know-how you need from your manufacturer. Investigate UC audio device durability from third-party resources. Evaluate device offerings. Compare volume and value versus value-add features. Identify a product range that reflects the workstyles of users. Acquire the audio devices you will pilot. RUN TESTS AND ANALYZE RESULTS Test the UC platform on the acquired devices. “Because of the diverse product line and superior sound quality and how comfortable they are, Plantronics products are now the standard in our organization for headsets, from executives to the contact center.” —Senior Executive, Nonprofit Organization Select the appropriate tests, including the following: Installation Intelligibility Making and receiving calls In-office mobility and roaming range Call control—volume and mute Conference calls Comfort and ergonomics Multipoint connections ESTABLISH A STRATEGY FOR THE INTRODUCTION OF AUDIO DEVICES Identify who will install the audio devices and how they will install and support them. Define a strategy that balances complexity and cost. Understand the level of control you need within your business requirements paradigm—IT managed, IT business partnership, or IT standards driven. INTEGRATE WITH THE UC STRATEGY Consider the level of integration and future role(s) of existing technologies, if any. Source: TechValidate survey of Plantronics customers, 2013. Determine the cascading effects of your approach on timelines, types of audio devices required, and support strategies. For example, different effects will result from the following approaches: • Rip and replace • Hybrid strategy with sunset plan • Hybrid PREPARE FOR CHANGE Identify and nurture ownership from departments or individuals who might have objections. Prepare employees by recruiting an executive sponsor to help you communicate your program to employees. Develop a thorough communications plan that focuses on what will happen and the benefits of changes. Recruit and train super-users to facilitate knowledge and provide support. DEFINE SUCCESS For the coming adoption phase, identify metrics, including utilization rates and successful “moments of truth” (first call made or other measures). FOR MORE INFORMATION, VISIT: www.plantronics.com/uctoolkit ©2015 Plantronics, Inc. Plantronics and Simply Smarter Communications are trademarks of Plantronics, Inc. registered in the US and other countries. Bluetooth trademarks are owned by Bluetooth SIG Inc., any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. 03/15
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.7 Linearized : Yes XMP Toolkit : Adobe XMP Core 5.6-c137 1.000000, 0000/00/00-00:00:00 Physicalheightininches : 11.0 Physicalwidthininches : 8.5 Num Pages : 2 Extracted : 2017:05:27 01:25:47.040-07:00 Sha 1 : f4e801d50b0f39ef6786e9310b60c2cf8af0abe3 Size : 188882 Mig Old Path : /content/dam/plantronics/documents-and-guides/en/uc-toolkit/Plan-Checklist.pdf Format : application/pdf Modified : 2017:09:14 17:55:39.212-04:00 Creator Tool : Adobe InDesign CS6 (Macintosh) Metadata Date : 2015:03:24 13:56:19.000-07:00 Modify Date : 2015:03:24 13:56:19.000-07:00 Create Date : 2015:03:24 13:56:18.000-07:00 Document ID : xmp.id:E2C3AB3C76206811822AA9DA97DD62D4 Original Document ID : xmp.did:8A1199AC252068118083FE54CF687654 Rendition Class : proof:pdf Instance ID : uuid:4f66f822-3e17-de43-a5dc-dd1261cb77ca History Action : converted History Software Agent : Adobe InDesign CS6 (Macintosh) History When : 2015:03:24 13:56:18.000-07:00 History Parameters : from application/x-indesign to application/pdf History Changed : / Derived From Instance ID : xmp.iid:E1C3AB3C76206811822AA9DA97DD62D4 Derived From Original Document ID: xmp.did:8A1199AC252068118083FE54CF687654 Derived From Rendition Class : default Derived From Document ID : xmp.did:8A1199AC252068118083FE54CF687654 Producer : Adobe PDF Library 10.0.1 Trapped : Unknown (false) Page Count : 2 Creator : Adobe InDesign CS6 (Macintosh)EXIF Metadata provided by EXIF.tools