Polycom 8500 VOIP Conference phone with Bluetooth functionality User Manual
Polycom Inc. VOIP Conference phone with Bluetooth functionality
Polycom >
Contents
User Manual
SAFETY AND REGULATORY NOTICE August 2017 | 3725-20767-006A
Polycom® RealPresence Trio™ Solution
This document covers the following products:
●Polycom® RealPresence Trio™ 8800 system
●Polycom® RealPresence Trio™ 8500 system
●Polycom® RealPresence Trio™ Visual+ video and content accessory
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agreements applicable to
your product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California,
U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from
application to this Limited Warranty and Limitation of Liability.
All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of
this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into
another language or format, in whole or part, without written consent from Polycom, Inc. Do not remove (or
allow anybody else to remove) any product identification, copyright, or other notices.
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND
ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Polycom, Inc. 2
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be
free from defects in workmanship and materials, under normal use and service, for one year from the date
of purchase from Polycom or its authorized reseller.
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
if neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund
to Customer the purchase price paid for the defective product. All products that are replaced will become
the property of Polycom. Replacement products or parts may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be
sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or
sent by a method that provides for tracking of the package. Responsibility for loss or damage does not
transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the
defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor
releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most
economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged
defect or malfunction in the product does not exist or results from:
●Failure to follow Polycom’s installation, operation, or maintenance instructions.
●Unauthorized product modification or alteration.
●Unauthorized use of common carrier communication services accessed through the product.
●Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
●Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH
ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Polycom, Inc. 3
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Safety, Compliance, and Disposal Information
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
●This device may not cause harmful interference
●This device must accept any interferences received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral - RealPresence Trio 8800 and
RealPresence Trio 8500
This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
Class A Digital Device or Peripheral - RealPresence Trio Visual+
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Modifications
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not
expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This
equipment may not be used on a coin service or party line.
Installation Instructions
Installation must be performed in accordance with all relevant national wiring rules.
Polycom, Inc. 4
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage
électrique.
When using Power over Ethernet (PoE), the equipment is to be connected only to PoE networks without
connections to the outside plant.
Plug Acts as Disconnect Device
The socket outlet to which this apparatus is connected must be installed near the equipment and must
always be readily accessible.
La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours
être facilement accessible.
In addition, all POE sources must meet the Limited Power Source requirements of IEC 60950-1:2005 (2nd
Edition); Am1:2009 or IEC 60950-1:2005 (2nd Edition); Am1:2009; Am2:2013.
En outre, toutes les sources d' entrée doivent obligatoirement répondre aux exigences Source
d'alimentation limitée de la CEI 60950-1: 2005 (2e édition); Am1:2009 ou IEC 60950-1: 2005 (2e édition);
Am1:2009; AM2:2013.
Industry Canada
This device complies with RSS210 of the Industry Canada rules. Operation is subject to the two following
conditions:
1This device does not cause harmful interference.
2This device must accept any interference received, including interference that may cause undesired
operation.
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts
de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire
de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable5
Industry Canada (IC) - RealPresence Trio 8800 and RealPresence Trio 8500
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
Industry Canada (IC) - RealPresence Trio Visual+
This Class [A] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du Canada.
CE Mark
The RealPresence Trio 8800 and RealPresence Trio 8500 are marked with the CE mark. This mark indicates
compliance with 2014/53/EU (Radio Equipment Directive), EC 1275/2008 (Standby Requirements Regulation), EU
801/2013 (Networked Standby Regulation), EC 278/2009 (External Power Supply Regulation), and EN 2011/65 (EC
RoHS Directive).
The RealPresence Trio Visual+ is marked with the CE mark. This mark indicates compliance with 2006/95/EC (LV
Directive), 2004/108/EC (EMC Directive), EC 1275/2008 (Standby Requirements Regulation), EU 801/2013 (Networked
Standby Regulation), EC 278/2009 (External Power Supply Regulation), and EN 2011/65 (EC RoHS Directive).
Polycom, Inc. 5
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
TA full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire,
SL1 4DX, UK.
South Korea
RealPresence Trio 8800 System
RealPresence Trio Visual+ System
주 의 사 항 :
1. 고장시 임의로 분해하지 마시고 A/S 센터로 연락하십시오
2. 통풍이 잘되는 곳에서 사용하십시오
3.습기 및 수분이 많은 장소에서는 사용을 금합니다.
Japan VCCI
VCCI - A
The following VCCI - A is for RealPresence Trio Visual+.
VCCI - B
The following VCCI - B is for RealPresence Trio 8800 and RealPresence Trio 8500.
WARNING Electrical Safety
RealPresence Trio 8800 and RealPresence Trio 8500
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station network (TNV)
circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45
connectors. Use caution when connecting cables.
This product is rated 55Vdc, 0.35amps. When used with the optional external POE injector, the POE injector shall be a
Listed POE injector with a LPS output.
Pour éviter un choc électrique, ne pas brancher sécurité supplémentaires circuits basse tension (SELV) pour la
téléconférence réseau de la station (TNV). Les ports LAN contiennent un circuit SELV et les ports WAN contiennent des
circuits TNV. Certains ports LAN et WAN utilisent tous les deux connecteurs RJ-45. Faites preuve de prudence lors de
la connexion des câbles.
Ce produit est classé 55Vdc, 0.35amps. Lorsqu'il est utilisé avec l'injecteur de POE externe en option, l'injecteur POE
est un injecteur de POE vente avec une sortie de LPS.
Polycom, Inc. 6
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
New Zealand Telepermit
Australia
Warning: This equipment will not operate when main power fails.
Warning for all Polycom phones that use handsets
With respect to section 5.4.3.11 of the Australian Communications Authority as Telecommunications
Technical Standard AS/ACIF S004 2006
Polycom, Inc. 7
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Russia
India
Singapore
Operating Ambient Temperatures
●Operating temperature: +32 to 104°F (0 to 40°C)
●Relative humidity: 5% to 95%, noncondensing
●Storage temperature: -40 to +160°F (-40 to +70°C)
Hearing Aid Compatibility (HAC)
This product is hearing aid compatible.
Russia Regulatory Information
Type Certificate Number Expiry
RP Trio 8800 Д-СПД-7336 4/12/2018
Customs Union (Russia, Belarus, Kazakhstan) Regulatory Information
Type Certificate Number Expiry
RP Trio 8800 RU C-US.АЛ55.В.00352 28/12/2020
RP Trio Visual RU C-US.АЛ55.В.00355 24/1/2021
Product NR Number Approval Number
RP Trio 8800 NR-ETA-/3457
NR-ETA-/3458
NR-ETA-/3459
J-22022/02/2016-RLO-NR/0007
J -22022/02/2016-RLO-NR/0006
J5-22022/02/2016-RLO-NR/0007
Polycom, Inc. 8
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Waste Electrical and Electronic Equipment (WEEE)
Restriction of Hazardous Substances Directive (RoHS)
All Polycom products comply with the requirements of the EU RoHS Directive. Statements of compliance
can be obtained by contacting TypeApproval@polycom.com.
Polycom Take Back
In addition to any mandated take back requirement, Polycom offers free recycling of its branded products
to business users. Detailed information is available at
http://www.polycom.com/company/about-us/recycle-program.html.
Radiation Exposure Statements for RealPresence Trio 8800 and
RealPresence Trio 8500
Radiation Exposure Statement: The antenna used for this transmitter must be installed to provide a
separation distance of at least 20 centimeters from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement: This portable device with its antenna complies with FCC’s RF
radiation exposure limits set forth for an uncontrolled environment. To maintain compliance this transmitter
must not be co-located or operating in conjunction with any other antenna or transmitter. FCC registration
number: M72-P008 and M72-8500.
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:
1) This device may not cause interference, and 2) this device must accept any interference, including
interference that may cause undesired operation of the device. Privacy of communications may not be
ensured when using this telephone. Certification Number IC: 1849C-P008 and 1849C-8500.
All Polycom products that fall within the scope of the EU WEEE Directive carry the crossed
wheelie bin symbol which advises customers not to recycle electronic products in the
domestic waste stream but to recycle them safely as e-waste.
Polycom, Inc. 9
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Taiwan
RealPresence Trio 8800 System
The following table identifies the allowable frequencies of use in Taiwan.
Brazil
RealPresence Trio 8800 System
The following table identifies the allowable frequencies of use in Brazil.
Use Allowable Frequencies
Wi-FI 2.4GHz 18.52dBm - 5GHz 20.68dBm
•2400MHz to 2483.5MHz
•5150MHz to 5250MHz
•5250MHz to 5350MHz
•5470MHz to 5725MHz
•5725MHz to 5825MHz
Bluetooth 7.15dBm
•2400MHz to 2483.5MHz
NFC 12.7dBuA/m
13.56MHz
Use Allowable Frequencies
Wi-FI 20.24dBm - 2.40 - 2.4835GHz - 802.11 b/g/n - (only HT20)
22.53dBm - 5.15 - 5.850GHz - 802.11a/n (HT20 and HT40)
Internal Antenna - Gain: 2.9dBi
Maximum Data Rate: 150MB/s
Bluetooth Bluetooth (BT) 4.0 + Bluetooth low energy (BLE) - 9.05dBm
Internal Antenna - Gain: 2.5dBi
Maximum Data Rate: 3MB/s
NFC Near Field Communication (NFC): 13.56MHz - 1.8MHz bandwidth - 12.7dBuA/m
Modulation: ASK
Internal Antenna - Gain: 0dBi
Maximum Data Rate: 424Kbps
Polycom, Inc. 10
Polycom RealPresence Trio Solution - Safety and Regulatory Notice
Copyright Information
© Polycom, Inc. 2017. All Rights Reserved.
No part of this work may be copied for any purpose without the prior written permission of Polycom, Inc.
Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained
within its products. The software is protected by United States copyright laws and international treaty
provision.
Patent Information
The accompanying product may be protected by one or more U.S. or foreign patents and/or pending patent
applications held by Polycom, Inc.
Disclaimer
This software is provided 'as is' with no explicit or implied warranties in respect of its properties, including,
but not limited to, correctness and fitness for purpose.
Trademark Information
Polycom®, the Polycom logo design, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the
United States and various other countries.
All other trademarks are the property of their respective owners.