UserMan
Polycom® KIRK® Butterfly User Guide Version 1.0|February, 2011 | 14211600-HD Ed.1 Trademark Information Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®, Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™, iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2012 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. ii Contents Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About Your Butterfly Handset . . . . . . . . . . . . . . . . . . . . . . 12 Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Personal Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Predefined Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Locking/Unlocking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Speakerphone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Call List Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Call Register Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Corporate Directory Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Turning Speakerphone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using The Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Polycom, Inc. iii Polycom Kirk 5020-5040 User Guide Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 10 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 11 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 12 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 iv Polycom, Inc. Contents Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 13 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Important Safety Instructions and Product Information . . . . . . . . . . . . . 65 Intrinsic safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 International Regulatory and Product Information . . . . . . . . . . . . . . . . . 69 Polycom, Inc. Polycom Kirk 5020-5040 User Guide vi Polycom, Inc. Polycom KIRK Butterfly User Guide Getting Started Getting Started Read all information in this section before you use your handset. Handset Information Danger Ensure that the adapter voltage is the same as the electrical outlet voltage.The handset uses radio signals and does not guarantee a connection in all circumstances. Do not rely on a cordless handset to make emergency calls. Never use your handset: • in the vicinity of electrical detonators • in shielded rooms • in areas where radio transmission is forbidden • in aircrafts Do not place a handset near: • water, moisture or damp areas • heat sources, direct sunlight or unventilated areas • devices which generate strong magnetic fields such as electrical appliances, fluorescent lamps, computers, radios, televisions or fax machines • areas where the handset can be covered, its ventilation impaired, liquid spilled on the unit or objects inserted into the handset through any openings. • areas with dust, vibration, shock or temperature extremes Check for small metal objects in the handset earpiece/mouthpiece before using the handset. Do not store or locate flammable liquids, gases, or explosive materials in the same compartment or vicinity as the cordless handset, its parts or accessories. Polycom, Inc. Polycom KIRK Butterfly User Guide Getting Started Charger Information A micro USB charger is used to charge this handset, having the following characteristics: • Location: Worldwide • Part Number: 84642604 Battery Information Read the following information before you handle the batteries: • Do not leave a battery where it could be subjected to extremely high temperatures. • Do not charge battery when the ambient room temperature is above 40°C/104°F or below 0°C/32°F. • Do not replace batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present. • Do not charge batteries unless you use the approved power adaptor and the proper batteries. • Use only Ni-MH rechargeable batteries, type AAA 1.2V in the Butterfly Handset. • Do not dissassemble, short circuit or dispose of in fire. • Do not mix with different battery types. • Do not let battery or power adaptor come into contact with conductive metal objects. • Power handset off before removing the battery. Polycom, Inc. Polycom KIRK Butterfly User Guide Getting Started Installing/Replacing Battery 1 To install/replace the batteries, first remove the battery cover by using the small opening on top of the handset. Use a paperclip or a wide screwdriver. 2 When the gap at the top opens, lift off the battery cover. 3 Insert/replace the batteries. (+) and (-) symbols inside the battery compartment indicate the correct placement of the batteries. 4 Press the back cover in locked position (when you hear a click, the back cover is in position). Note: Use only Ni-MH rechargeable batteries. Polycom, Inc. Polycom KIRK Butterfly User Guide Getting Started Charging Battery During normal operation, it takes approximately 4 hours to charge the handset from fully discharged to its full capacity. Connect handset to power adaptor. For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/104°F. Do not place the handset in direct sunlight. If the handset is turned off, when connected to micro USB charger the handset automatically turns on. When charging, the display shows the blue charging icon in the status bar. The charging icon is replaced by the green fully charged icon , when the batteries are fully charged (when handset is removed from the micro USB charger, the charging icon disappears). It is necessary to recharge batteries when display shows the battery low icon , or if the handset cannot be turned on. Battery Capacity The capacity of the batteries depends on the use of backlight and talk time. Batteries capacity in active mode: • up to 18 hours active talking time. Batteries capacity in standby mode: • 10 150 hours when display backlight is set at dimmed. Polycom, Inc. Polycom KIRK Butterfly User Guide Getting Started For information about how to check battery capacity, refer to “Battery” on page 52. Battery Disposal Warning: AAA Ni-mh batteries must be disposed of properly. Do not dispose of the batteries in office or household waste. AAA Ni-mh batteries are recyclable. You can help preserve the environment by returning your unwanted batteries to your nearest recycling center for recycling or proper disposal. Contact your system administrator for more information about batteries disposal and recycling centers in your local area. Polycom, Inc. 11 Polycom KIRK Butterfly User Guide About Your Butterfly Handset About Your Butterfly Handset Table 1-1 12 Handset Elements Speakerphone On/Off Phonebook Display Shows call information, handset status icons and guides you through option menus. Microphone Polycom, Inc. Polycom KIRK Butterfly User Guide About Your Butterfly Handset Table 1-2 Left Softkey On hook (idle) On hook is the term used when handset is in standby mode. Activates Menu function Off hook (active) Off hook is the term used when handset is in active mode. Mutes microphone Right Softkey On hook (idle) Takes you to Shortcuts Off hook (active) No function added On Hook On hook (idle) Exits menu Off hook (active) Ends calls Off Hook Off hook (active) Activates dial tone Swap between two calls Missed Call List On hook (idle) Navigates to Missed Call menu Off hook (active) Adjusts volume Polycom, Inc. Handset Keys Call List/Volume Control 13 Polycom KIRK Butterfly User Guide About Your Butterfly Handset Table 1-2 Handset Keys On hook (idle) Navigates to Call List menu Off hook (active) Adjusts volume Navigation Key Silent Mode Key Keypad Lock Handset Display Status Bar Display Center Softkey Text The display is divided in three parts: Status Bar, Display Center and Softkey Text (see figure above). The types of information shown in Status bar when: • on hook (idle): Status Bar shows user ID, personal settings and time. • off hook - Bar shows actions (“calling”, “connected”, etc.) The types of information shown in Display center when: • on hook (idle): Display Center shows standby logo or call information when receiving an incoming call • off hook: Display Center shows a telephone icon. The types of information shown in Softkey Text when: • 14 on hook (idle): Softkey Text shows Menu and Shortcut. Polycom, Inc. Polycom KIRK Butterfly User Guide About Your Butterfly Handset Menu: Menu gives access to the different functions of the handset. For more information about the content of the menu, refer to “Using The Menu” on page 31. For information about how to navigate the menu, refer to “Navigating Handset” on page 17. Shortcut: Personal shortcuts consist of functions you have chosen to add to a list of shortcuts. For more information, refer to “Personal Shortcuts” on page 19. • off hook - display shows Mic Mute function. Status Icons The following icons may appear in Status Bar or Display Center: Table 1-3 Handset Icons The low signal icon indicates that the handset soon will be out of coverage. The no signal icon indicates that handset is out of coverage, or that the system is busy (no speech channels available). The low battery icon indicates that battery capacity is low. The telephone icon will appear when you miss a call. The telephone icon will appear when an external incoming call arrives. The telephone icon will appear when an internal incoming call arrives Polycom, Inc. 15 Polycom KIRK Butterfly User Guide About Your Butterfly Handset Table 1-3 Handset Icons The telephone icon will appear when you make a call. The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you receive a message The charging icon will appear when the handset is placed in charger. The fully charged icon will appear when the battery is fully charged. The key lock icon indicates that the entire keypad is locked. The silent icon will appear when all sounds are disabled. The loadspeaker icon will appear when loadspeaker is turned on The mute icon will appear when mic mute is turned on. Mic mute is a abbreviation of microphone mute. 16 Polycom, Inc. Polycom KIRK Butterfly User Guide About Your Butterfly Handset Display Backlight The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed. The backlight turns off when the handset is idle after a preset period of time delay. You can disable the backlight to save power, refer to “Turning Backlight Off” on page 57 for more information. Navigating Handset The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navigate these menus. For more information about the content of the different menus, refer to “Using The Menu” on page 31. You navigate the handset using two softkeys and a four-way navigation key. The figure below illustrates the connection between these keys and the text shown in display. Note: The following is a description of the handset when it is on hook (idle). Left Softkey Pressing left softkey activates left softkey text. Use left softkey to enter main menu. When in menu, use the key to confirm your choices. Right Softkey Pressing right softkey activates right softkey text. Use right softkey to enter list of personal shortcuts. When in menu, use the key to exit menu or return to previous menu. Four-Way Navigation Key The handset also offers both personal and predefined shortcuts to selected functions in the menu. In the end of this chapter, you will find a section describing how to use these shortcuts. Polycom, Inc. 17 Polycom KIRK Butterfly User Guide About Your Butterfly Handset Entering Main Menu • To enter main menu press left softkey to activate Menu. Scrolling in Menus • When in menu, press top or bottom of navigation key to scroll up and down in menu. Confirming Choices • When in the relevant menu, press Select to confirm your choices. Various terms are being used in the softkey text according to the context of the specific function. Navigating Cursor • When in the relevant menu, press left or right side of navigation key to move cursor from side to side.This is especially relevant when you are writing/editing words or entering/editing numbers and want to delete a letter or digit. • To delete, simply place cursor behind the letter or digit and press right softkey to activate Delete. Adjusting Volumes • While on a call, press (-) or (+) on the navigation key for volume control. Returning to Previous Menu • When in menu, press right softkey to activate Back or Exit. You now return to previous menu. Leaving Menus • To leave menu, press . This key will exit menu at once. Shortcuts The handset contains two types of shortcuts: • Personal shortcuts Personal shortcuts consist of functions you have chosen to add to a list of shortcuts. The list is assigned to the right softkey. • Predefined shortcuts Predefined shortcuts are unchangeable and assigned to different keys on the handset for quick and easy navigation to frequently used menus. 18 Polycom, Inc. Polycom KIRK Butterfly User Guide About Your Butterfly Handset Personal Shortcuts By adding specific functions to the list of shortcuts, you get quick access to functions you often use. The list is assigned to the right softkey. Note: Personal shortcuts can only be used when handset is on hook (idle). In the following, you will find a description of how to add, use and remove personal shortcuts. To add a shortcut: While on hook, press Shortcut to enter the shortcut function. Scroll to Edit shortcuts and press Select. Scroll to the function you want to make a shortcut to. Press Select to add the function to the list of personal shortcuts. To use a shortcut: While on hook, press Shortcut to enter the shortcut function. Scroll to the desired shortcut and press Select. To remove a shortcut: While on hook, press Shortcut to enter the shortcut function. Scroll to Edit shortcuts and press Select. Scroll to the desired shortcut and press Select to remove the function from the list of shortcuts. Predefined Shortcuts Predefined shortcuts are unchangeable and assigned to different keys. In the following you will find a list of predefined shortcuts and a description of how to access and use them for quick and easy navigation to frequently used menus. Call List: While on hook, press (-) on the left side of the navigation key to enter call list. Incoming calls are illustrated with green arrows Outgoing calls are illustrated with blue arrows Missed calls are illustrated with red arrows Exit Menu: When in menu, press Exit. Phone Book Search: While on or off hook, press navigation key. on the bottom of the Keypad Locked/Unlocked: While on hook, press Menu followed by (Display shows the key lock icon ) to lock/unlock keypad. Polycom, Inc. 19 Polycom KIRK Butterfly User Guide About Your Butterfly Handset Missed Calls: While on hook, press (+) on the right side of the navigation key to enter a list of missed calls. Save Contact: While on hook, enter number and press Save. Silent On/Off: Press Menu followed by # to turn the handset silent mode on/off. In silent mode the ringer will be muted and the vibrator activated (Display shows the silent icon followed by the text Silent mode on/off, and a small icon is placed in status line). Speed Dial: While on hook, press digit equivalent to number of the contact in the speed dial list continuously until call is started. 20 Polycom, Inc. Polycom KIRK Butterfly User Guide Basic Handset Options Basic Handset Options Turning Handset On/Off To turn handset on: • Press to turn handset on. To turn handset off: Press Press Yes to confirm. until the question ‘Turn off?’ appears in display. Note: The handset will automatically turn on if connected to a charger. Note: It is not possible to turn off the handset if it is connected to a charger. Note: When you turn handset off, all content of call register and settings of time and date are deleted if the subscribed system does not resend the information to the handset. Adjusting Speaker Volume Adjusting speaker volume can only be done when handset is off hook. The handset will remember the speaker volume until you make a new adjustment. During a telephone conversion you can adjust the speaker volume at any time in relation to the noise level of the surrounding environment. To turn speaking volume up: • While off hook, press (+) on the navigation key to turn volume up. To turn speaker volume down: • Polycom, Inc. While off hook, press (-) on the navigation key to turn volume down. 21 Polycom KIRK Butterfly User Guide Basic Handset Options Locking/Unlocking Keypad Lock keypad to prevent keys from being accidentally pressed. To lock/unlock keypad: • Press Menu followed by to lock keypad. • Press Unlock followed by to unlock keypad. To answer a call when keypad is locked, press keypad automatically locks. . When you end the call, the For automatic keypad lock, refer to “Auto Key Lock” on page 56. Speakerphone On/Off To enable/disable speakerphone 22 • While on a call, press on the navigation key to enable speakerphone. • To disable speakerphone, press • While idle, press to hook off and to enable speakerphone. Polycom, Inc. Polycom KIRK Butterfly User Guide Making Calls Making Calls The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page 61. For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers. For external calls, dial external code (or line pool code) to access an external line, then dial external number. Contact your system administrator to confirm what external code or line pool code to use. Off Hook Dialling (Dial Directly) Press Dial the extension or external number. Press to get dial tone. to terminate the call. On Hook Dialling (Pre-Dial) Dial the extension or external number. Press to make a call. Press to terminate the call. Dial from Phone Book The handset’s local phone book is intuitive to operate. The find name function makes it easy to find a contact as you can jump directly to the desired contact using the quick search as described below. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Polycom, Inc. Press to make a call. 23 Polycom KIRK Butterfly User Guide Making Calls If more than one number: scroll to the desired number and press The display icon Press to terminate the call. Note: For more information about using your phone book, refer to “Phone Book” on page 34. appears until call is connected. Call List Calls Call list shows up to 40 of your latest incoming, outgoing and missed calls. When memory of call list is full, the handset will automatically erase the oldest call when a new call is received in call list. • Incoming calls are illustrated with green arrows • Outgoing calls are illustrated with blue arrows • Missed calls are illustrated with red arrows To dial from call list: While on hook, press left side of navigation key to enter call list. Scroll to the desired name or number and press Note: When you turn off the handset, all content of call list is deleted if the subscribed system does not resend the information to the handset. Call Register Calls The call register menu stores up to 40 of your incoming, outgoing and missed calls. The calls are classified in three groups: incoming calls, outgoing calls and missed calls. If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register. If you want to delete calls from call register manually, refer to “Delete” on page 42. To dial from call register list: Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to the desired list and press Select. Scroll to the desired name or number and press For more information about call register, refer to “Call Register” on page 39. Note: When you turn off the handset, all content of call register is deleted if the subscribed system does not resend the information to the handset. 24 Polycom, Inc. Polycom KIRK Butterfly User Guide Making Calls Redial Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Outgoing calls and press Select. Scroll to the desired name or number and press Speed Dial Calls If you have assigned a number to one of the speed-dialing keys 0-9, do the following: • While on hook, press digit equivalent to number of the contact in the speed dial list continuously until call is started. Note: For more information about adding number to speed dial, refer to “Adding to Speed Dial” on page 36. Corporate Directory Calls To dial from the corporate directory list, the External Services in the handset menu must be selected. External Services are features placed in the main system, and only available if the handset is subscribed to a KIRK solution. The corporate directory is a common phone book for all handsets subscribed to the actual system, and all handsets subscribed to the system are listed in this corporate directory. Additional numbers can be added to the phone book by the system administrator. To dial from corporate directory list 1 Press Menu to enter the main menu. 2 Scroll to External Services and then press Select. 3 Press the left (-) or right (+) side of the navigation key to scroll to find the name or spell the name out using the keys (2-9). 4 When the desired name is displayed, press Polycom, Inc. to dial the number. 25 Polycom KIRK Butterfly User Guide Answering Calls Answering Calls The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to “Creating a Login” on page 61. When handset rings, display shows the icon for incoming calls and the caller information appears below if supported by the subscribed system. • Press to answer a call when your handset rings. Note: You can distinguish between an internal and external call by the ring tone. The ring tone of an internal call is followed by three short beeps (system dependent feature). Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives. If subscribed to a wireless solution, the handset automatically goes on hook when calls are terminated. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto answer and press Select. Scroll to On or Off and press Change. Scroll to Settings, press Change and press Select to activate/deactivate loudspeaker. Note: When charging, auto answer is inactive. Mute a Call • Press Silence and the ring signal is muted. End a Call • Press and the call is ended. Reject a Call • 26 Press Reject to refuse the call. The rejected call is registered as a missed call. Polycom, Inc. Polycom KIRK Butterfly User Guide Answering Calls Note: When subscribed to KIRK Wireless Server 1500, KIRK Wireless Server 600v3, KIRK Wireless Server 500, KIRK Wireless Server 8000 analogue or KIRK Wireless Server 2500 analogue, it is not possible to reject an incoming call. To reject a second incoming call, see Call Waiting. Call Transfer (Blind) Note: Transfering a call (Blind) is system dependent. If supported by the subscribed system, do the following: While on a call, press -orWhile on a call, press Hold and then press New call. Dial the extension or external number. Press Transfer to send the call through and to hang up. Note: When subscribed to KIRK Wireless Server 1500, KIRK Wireless Server 600v3, KIRK Wireless Server 500, KIRK Wireless Server 8000 analogue or KIRK Wireless Server 2500 analogue, do the following: While on a call, press Dial the extension or external number. Press to send the call through and to hang up. Call Transfer (Attended) Note: Transfering a call (Attended) is system dependent. If supported by the subscribed system, do the following: While on a call, press -orWhile on a call, press Hold and then press New call. Dial the extension or external number. Press When the other caller answers, press Options, scroll to Transfer and press Select to send the call through and to hang up. Note: When subscribed to KIRK Wireless Server 1500, KIRK Wireless Server 600v3, KIRK Wireless Server 500, KIRK Wireless Server 8000 analogue or KIRK Wireless Server 2500 analogue, do the following: Polycom, Inc. While on a call, press Dial the extension or external number. When the other caller answers, press hang up. to send the call through and to 27 Polycom KIRK Butterfly User Guide Answering Calls Call Hold Note: Call Hold is system dependent. If supported by the subscribed system, do the following: To place an active call on hold, press Hold. To retrieve the call, press Resume. Note: When subscribed to KIRK Wireless Server 1500, KIRK Wireless Server 600v3, KIRK Wireless Server 500, KIRK Wireless Server 8000 analogue or KIRK Wireless Server 2500 analogue, do the following: To place an active call on hold, press To retrieve the call, press Call Waiting Note: Call Waiting is system dependent. If supported by the subscribed system, do the following: While on a call, press Accept to answer a second incoming call. The first call will automatically be put on hold. To reject a second incoming call, press Reject. To disconnect the active call and return to the waiting call, press To end both calls, press twice. Note: To swap between two calls, press -orTo swap between two calls, press Options, scroll to Swap Calls and press Select. Note: When subscribed to KIRK Wireless Server 1500, KIRK Wireless Server 600v3, KIRK Wireless Server 500, KIRK Wireless Server 8000 analogue or KIRK Wireless Server 2500 analogue, do the following: While on a call, press to answer a second incoming call. The first call will automatically be put on hold. To reject a second incoming call, pres “-” for three seconds. To disconnect the active call, press press To end both calls, press , and to return to the waiting call, Note: To swap between two calls, press Call Forward Unconditional Note: Call Forward Unconditional is system dependent. If supported by the subscribed system, do the following: 28 To enable CFU press *21* followed by a number, then press # . Polycom, Inc. Polycom KIRK Butterfly User Guide Answering Calls Press to enable CFU. Confirmation in display and a tone indicates that the feature has been activated. Press To disable CFU, press # 21# , then press to hang up. 5 Press to hang up. Note: *21* code can be changed in the KIRK Wireless Server to fit your standard. Polycom, Inc. 29 Polycom KIRK Butterfly User Guide During Calls During Calls When you are on a call, you have three options as described in the following. Two of the options concern whether you want to make parts of a call public or personal. It is possible to turn both of these options on at the same time. The last and third option is to enter and use the phone book, while you are on a call. Turning Speakerphone On/Off Turning loudspeaker on allows other people in the room to listen to and participate in the conversation. You may set the handset on a desk or table and leave your hands free. To turn speakerphone on/off: While on a call, press To disable speakerphone, press While idle, press on the navigation key to enable speakerphone. to hook off and to enable speakerphone. Turning Microphone Mute On/Off Turning microphone mute on will mute your voice. That is you can hear the other party but they cannot hear you. While on a call, press Mic Mute to turn microphone mute on. To turn microphone mute off, press Mic on. Entering Phone Book While on a call, you can access the find name function to scroll through names and numbers using the up/down navigation keys. For more information about entering phone book, refer to “Predefined Shortcuts” on page 19. For more information about using phone book, refer to “Phone Book” on page 34. 30 Polycom, Inc. Polycom KIRK Butterfly User Guide Using The Menu Using The Menu The handset offers a range of functions that are grouped into menus. The main menu consists of seven menus: Phone Book, Call register, Messages, MSF Function, External services, Status and Settings. For more information about accessing and navigating the menu, refer to “Navigating Handset” on page 17. Note: If handset is in menu mode, and an incoming call arrives, then menu will be dropped and the call handled as usual. When call is terminated, the handset returns to menu mode. Description of Menus In the following, you will find a short description of the seven menus. For more information about a specific menu, see reference in the end of each description or “List of Menu Functions” on page 32, which will give you a quick overview of the functions of each menu. Phone Book You can store numbers and names in your phone book. The phone book can store up to 50 names with up to four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character. For more information about using phone book, refer to “Phone Book” on page 34. Call Register The call register keeps track of all your recent calls as it stores up to 40 of your incoming, outgoing and missed calls. For more information about call register, refer to “Call Register” on page 39. Messages If supported by the subscribed system, you can send and receive messages from the messages menu. Polycom, Inc. 31 Polycom KIRK Butterfly User Guide Using The Menu All messages are automatically stored in the inbox or outbox. Messages can store up to 8 messages. A maximum of 72 letters, including spaces, is allowed for each message. For more information about reading, writing and sending messages, refer to “Messages” on page 44. MSF Function MSF Function is a special function based on MSF (Message Service Function). The function requires special software in the main system. External Services To dial from the corporate directory list, the External Services in the handset menu must be selected. External Services are features placed in the main system, and only available if the handset is subscribed to a KIRK solution. The corporate directory is a common phone book for all handsets subscribed to the actual system, and all handsets subscribed to the system are listed in this corporate directory. Additional numbers can be added to the phone book by the system administrator. Status Status provides a quick overview of some of the handset settings and works as a shortcut, which makes it easy to change the basic settings according to your needs. For more information about changing basic settings, refer to “Status” on page 52. Settings Settings offer you the opportunity to customize the handset according to your needs. The settings can be changed at any time. For more information about customizing the handset, refer to “Settings” on page 54 or “Advanced...” on page 59. List of Menu Functions In the following you will find a list of the different menu functions. The list gives a quick overview where to find the desired function of the handset. Phone Book 1 Find name 2 Add name/number 3 Speed dial 32 Polycom, Inc. Polycom KIRK Butterfly User Guide Using The Menu 4 Delete Call Register 1 Incoming calls 2 Outgoing calls 3 Missed calls 4 Delete Messages 1 New message 2 Inbox 3 Outbox 4 Erase messages 5 Templates MSF Function 1 Number: External services Status 1 Silent 2 Auto answer 3 Battery 4 Ringing tone 5 Volume 6 General information Settings 1 Ringing volume 2 Ringing tone 3 Alerting volume 4 Vibrator 5 Silent mode 6 Auto key lock 7 Backlight 8 Auto answer 9 Out of range 10 Advanced... Polycom, Inc. 33 Polycom KIRK Butterfly User Guide Phone Book Phone Book You can store numbers and names in your phone book. The phone book can store up to 50 names with four numbers each. A maximum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character. If the display shows Memory full, it is necessary to delete one or more names from the phone book (refer to “Deleting Contact” on page 37). Using the Alphanumeric Keyboard The normal dialling keys (0-9) are used for writing the name to be placed in the phone book. By pressing the keys a certain number of times the related letters will appear in the display. Spaces are made by using the 0 -key. Key changes between uppercase and lowercase letters, which is indicated on the top left-hand corner of the display. Pressing left (-) or right (+) side of navigation key will move the cursor. To delete letters, place cursor behind letter and press Delete. Managing an Existing Contact The phone book menu offers a range of possibilities to manage existing contacts and makes it easy to add, edit or delete name and number. Note: It is possible to add up to four numbers to a contact. Finding Contact in Phone Book The handset’s local phone book is intuitive to operate. The find name function makes it easy to find a contact as you can jump directly to the desired contact using the quick search as described below. 34 Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: Polycom, Inc. Polycom KIRK Butterfly User Guide Phone Book — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). It is also possible to reach Find name option by pressing on the bottom of the navigation key. Dialing Contact from Phone Book To dial from phone book, refer to “Dial from Phone Book” on page 23. Editing Name/Number You can edit name and number of a contact in phone book at any time. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Press Details. If more than one number: scroll to the desired number and press Select. Scroll to Edit name/number and press Select. Edit Name using the digits 0-9 (refer to “Using the Alphanumeric Keyboard” on page 34). Scroll to Number and edit number using the digits 0-9. 10 Press Save to store your changes. Adding New Number You can add a new number to a contact in phone book at any time. It is possible to add up to four numbers to each contact. Polycom, Inc. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: 35 Polycom KIRK Butterfly User Guide Phone Book — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Press Details. If more than one number, press Select. Scroll to Add new number and press Select. Enter the new number using the digits 0-9 and press Save. Repeat step 7-8 to add another number to the contact. Adding to Speed Dial You can assign a number to one of the speed-dialing keys 0-9. This way you only need to press a single digit to find name and number of the contact, you want to phone. Note: A maximum of 10 speed dial numbers is allowed. For more information about making a call using speed dial, refer to “Speed Dial Calls” on page 25. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Press Details. If more than one number: scroll to the desired number and press Select. Scroll to Add to speed dial and press Select. Scroll to the desired position and press Add name. If position is occupied, press Yes to replace existing speed dial. Deleting Number You can delete a single number at any time and still keep the rest of the belonging numbers of a contact. If you want to delete a contact and all belonging numbers, refer to “Deleting Contact” on page 37. 36 Press Menu to enter main menu. Scroll to Phone Book and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Phone Book Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Press Details. If more than one number: scroll to the desired number and press Select. Scroll to Delete number and press Select. Press Ok to confirm. Deleting Speed Dial Use this function to delete a speed dial number, or replace it with a new speed dial when necessary. For more information about replacing a speed dial, refer to “Adding to Speed Dial” on page 36. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Delete and press Select. Scroll to Speed dial number and press Select. Scroll to the desired speed dial number and press Delete. Deleting Contact Use the delete name and number function if you want to delete a contact and all the belonging numbers. If you only want to delete a single number and keep the contact and the rest of the belonging numbers, refer to “Deleting Number” on page 36. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Find name and press Select. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Polycom, Inc. Press Details. If more than one number, press Select. Scroll to Delete name/number and press Select. 37 Polycom KIRK Butterfly User Guide Phone Book Press OK to confirm. Adding New Contact (max 50) Use the Add name/number function when you want to add a new contact to phone book. Note: It is possible to add up to four numbers to a contact. Press Menu to enter main menu. Scroll to Phone Book and press Select. Scroll to Add name/number and press Select. Type the name of the contact using the digits 2-9 (refer to “Using the Alphanumeric Keyboard” on page 34). Scroll to number and enter the number to be stored (max. 24 digits). Press Save to store name and number. Note: If display shows Memory full, it is necessary to delete one or more contacts from phone book (refer to “Deleting Contact” on page 37). 38 Polycom, Inc. Polycom KIRK Butterfly User Guide Call Register Call Register The call register menu can store up to 40 of your incoming, outgoing and missed calls. Call register is divided into lists of: incoming calls, outgoing calls and missed calls. If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register. If you want to delete calls from call register manually, refer to “Delete” on page 42. Note: When you turn off the handset, all content of call register is deleted if the subscribed system does not resend the information to the handset. Incoming Calls Incoming call is a list of all your incoming calls sorted by date and time of the call, starting with the latest call. If name and number of incoming call already exits in your phone book, the incoming call will be represented with the name of the contact. If name and number do not exist in your phone book, the handset cannot recognize the number and the incoming call will only be represented by the number. In both cases, incoming call register provides details about incoming calls, such as time, date and length of conversation. It is possible to add name and number of an incoming call to phone book or to delete an incoming call from the list. Viewing List of Incoming Calls Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Incoming calls and press Select. Adding an Incoming Call to Phone Book If you have an incoming call and the number is not in phone book it is possible to add it to phone book from the incoming call list. Polycom, Inc. Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Incoming calls and press Select. 39 Polycom KIRK Butterfly User Guide Call Register Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select Write the name of the contact using the digits 0-9 (refer to “Using the Alphanumeric Keyboard” on page 34) and press Save. Deleting an Incoming Call from List Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Incoming calls and press Select. Scroll to the desired call and press Details. Press Options and scroll to Delete from list. Press Select to confirm. Outgoing Calls Outgoing calls is a list of all your outgoing calls sorted by date and time of the call, starting with the latest call. If name and number of the outgoing call already exits in your phone book, the outgoing call will be represented with the name of the contact. If name and number do not exist in your phone book, the handset cannot recognize the number and the outgoing call will only be represented by the number. In both cases, outgoing call register provides details about outgoing calls, such as time, date and length of conversation. It is possible to add name and number of an outgoing call to your phone book, or to delete an outgoing call from the list. Viewing List of Outgoing Calls Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Outgoing calls and press Select. Adding an Outgoing Call to Phone Book If you have made a call and the number is not in phone book, it is possible to add it to phone book from the outgoing call list. 40 Press Menu to enter main menu. Scroll to Call register and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Call Register Scroll to Outgoing calls and press Select. Scroll to the desired call and press Details. Press Options. Scroll to Add to phone book and press Select. Write the name of the contact using the digits 0-9 (refer to “Using the Alphanumeric Keyboard” on page 34) and press Save. Deleting an Outgoing Call from List Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Outgoing calls and press Select. Scroll to the desired call and press Details. Press Options and scroll to Delete from list. Press Select to confirm. Missed Calls Missed calls is a list of all your missed calls sorted by date and time of the call, starting with the latest call. If the name and number of the missed call already exits in your phone book, the missed call will be represented with the name of the contact. If the name and number do not exist in your phone book, the handset cannot recognize the number and the missed call will only be represented by the number. In both cases, missed call register provides details about missed calls, such as time, date and length of conversation. It is possible to add name and number of a missed call to your phone book or to delete a missed call from the list. Viewing List of Missed Calls Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Missed calls and press Select. Adding a Missed Call to Phone Book If you have a missed call and the number is not in phone book, it is possible to add it to phone book from the missed call list. Polycom, Inc. Press Menu to enter main menu. 41 Polycom KIRK Butterfly User Guide Call Register Scroll to Call register and press Select. Scroll to Missed calls and press Select. Scroll to the desired missed call and press Details. Press Options. Scroll to Add to phone book and press Select. Write the name of the contact using the digits 0-9 (refer to “Using the Alphanumeric Keyboard” on page 34) and press Save. Deleting a Missed Call from List Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Missed calls and press Select. Scroll to the desired missed call and press Details. Press Options and scroll to Delete from list. Press Select to confirm. Delete The call register menu can store up to 40 of your incoming, outgoing and missed calls. If the memory of call register is full, the handset will automatically erase the oldest call when a new call need to be stored in the call register. If you want to erase manually, use the following delete functions to empty lists in the call register. Deleting All Incoming Calls Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Delete and press Select. Scroll to Incoming calls and press Select. Press Yes to empty list. Note: If you only want to delete a single incoming call, see “Deleting an Incoming Call from List” on page 40. Deleting All Outgoing Calls 42 Press Menu to enter main menu. Scroll to Call register and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Call Register Scroll to Delete and press Select. Scroll to Outgoing calls and press Select. Press Yes to empty list. Note: If you only want to delete a single outgoing call, see “Deleting an Outgoing Call from List” on page 41. Deleting All Missed Calls Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Delete and press Select. Scroll to Missed calls and press Select. Press Yes to empty list. Note: If you only want to delete a single missed call, see “Deleting a Missed Call from List” on page 42. Deleting All Calls from All Lists Polycom, Inc. Press Menu to enter main menu. Scroll to Call register and press Select. Scroll to Delete and press Select. Scroll to All calls and press Select. Press Yes to empty all folders. 43 Polycom KIRK Butterfly User Guide Messages Messages If supported by the subscribed system, you can write, send and receive messages from the messages menu. You write messages using the alphanumeric keyboard. For more information, refer to “Using the Alphanumeric Keyboard” on page 34. All messages are automatically stored in inbox or outbox. The inbox is a list of all received messages, while outbox is a list of all sent messages. Both lists are sorted by time and date, starting with the latest. If the name and number of the message already exits as a contact in your phone book, the message in the inbox or outbox will be represented with the name of the contact. If the name and number do not exists in your phone book, the handset cannot recognize the number and the message will only be represented by the number. If you save a message in outbox for later handling, the message will be represented by the beginning of the text message. Inbox and outbox can store up to 8 messages in total. A maximum of 72 letters, including spaces, is allowed for each message. If the memory of inbox and outbox is full, the handset will automatically erase the oldest message when a new message need to be stored. If you want to delete messages from inbox or outbox manually, refer to “Erasing a Single Message” on page 50, “Erase All Read Messages from Inbox” on page 50, “Erase All Messages from Inbox” on page 51, “Erase All Messages from Outbox” on page 51 and “Erase All Messages” on page 51. Writing and Sending a New Message 44 Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to New message and press Select. Write a message. Optionally, you can use a template: Press Options, scroll to Use template, press Select, scroll to desired template, press Options, scroll to Select and press Select. For more information about templates, refer to “Saving a New Message as a Template” on page 45, “Saving a Received Message as a Template” on page 46, “Sending Messages Using Templates” on page 46 and “Erasing a Single Template” on page 50. Press Options and scroll to Send. Polycom, Inc. Polycom KIRK Butterfly User Guide Messages Press Select and then press Search to find the receiver. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). Press Select. 10 If more than one number: scroll to desired number. 11 Press Select and then press Send. 12 When the message has been sent, the envelope icon Ok to accept. will appear. Press Clearing Text Field Use the clear text function, when you are writing a new message and want to start all over. Press Options. Scroll to Clear text and press Select. Saving a New Message in Outbox You can write a message and then save it in outbox for later handling. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to New message and press Select. Write a message and press Options. Scroll to Save message and press Select. Scroll to Outbox and press Select. Saving a New Message as a Template After writing a message you can save it as a template for later use. Polycom, Inc. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to New message and press Select. Write a message and press Options. Scroll to Save message and press Select. Scroll to Templates and press Select. If memory is full: press Ok. 45 Polycom KIRK Butterfly User Guide Messages Scroll to the desired position and press Select. Saving a Received Message as a Template You can save a message from inbox as a template for later use. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to desired message and press Select. Press Options. Scroll to Forward and press Select. Press Options. Scroll to Save message and press Select. Scroll to Templates and press Select. Sending Messages Using Templates You can create up to 8 templates in relation to the kind of message you often need to send. To create a new template, refer to “Saving a New Message as a Template” on page 45 and “Saving a Received Message as a Template” on page 46. When using a template in a message you have two options: • Use a template from the very beginning of the process (see below). • Insert a template in a message when you are in the process of writing a message (refer to “Writing and Sending a New Message” on page 44). To use a template in a message: Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Templates and press Select. Scroll to the desired template and press Option. Scroll to Select and press Select. If relevant, write additional text. Press Options. Scroll to Send and press Select. Press Search to find the receiver. 10 To find a name you can: 46 Polycom, Inc. Polycom KIRK Butterfly User Guide Messages — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). 11 Press Select. 12 If more than one number: scroll to desired number. 13 Press Select and then press Send. Reading a Message In addition to the messages for general use as described in this chapter, you can receive other types of messages. These types of messages cannot be sent from your handset, but are sent from an external application. The external applications may vary from system to system. For more information, please contact your system administrator. Examples of messages sent from an external application are: • Messages can have up to a length of 72 characters and are saved in the inbox of the handset. If supported by the subscribed system, you can also write and send this type of messages from your handset. • Call back messages - also contain contact information. In the following, you will find a description of how to read the messages. The envelope icon , the text message and the contact information (if available) will appear in the display when you receive a message. Scroll up and down presssing top or bottom of the navigation key to read the entire message. To remove the message form the display: • Press OK. Note: The message is stored in inbox. To act on the call back message: • Press to call the call back number in the message. To delete the call back message: Polycom, Inc. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired call back message and press Select. 47 Polycom KIRK Butterfly User Guide Messages Press Options. Scroll to Erase and press Select. Click Yes to “Erase message?” Replying a Message When you want to reply to a message from your inbox, you have three options: • Write a new message in an empty screen • Write in continuation of original text (received message) • Insert a template Reply Using an Empty Screen Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired received message and press Select. Press Options. Scroll to Reply and press Select. Scroll to Empty screen and press Select. Write a message and press Options. Scroll to Send and press Select. 10 Press Send. Reply in Continuation of Original Text Note: Original text refers to the received text message. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired received message and press Select. Press Options. Scroll to Reply and press Select. Scroll to Original text and press Select. Write a message in continuation of received message and press Options. Scroll to Send and press Select. 10 Press Send. 48 Polycom, Inc. Polycom KIRK Butterfly User Guide Messages Reply Using a Template Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired message and press Select. Press Options. Scroll to Reply and press Select. Scroll to Template and press Select. Scroll to the desired template and press Options. Scroll to Select and press Select. 10 If relevant, write additional text. 11 Press Options. 12 Scroll to Send and press Select. Then press Send. Forwarding a Message If you want to forward a message to a contact, do the following: Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox and press Select. Scroll to the desired received message and press Select. Press Options. Scroll to Forward and press Select. Press Option and then press Send. Press Search to find the receiver. To find a name you can: — Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. — Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard” on page 34). 10 Press Select. 11 If more than one number: scroll to desired number. 12 Press Select and then press Send. Resending a Message If you want to resend a message to a contact, do the following: Polycom, Inc. 49 Polycom KIRK Butterfly User Guide Messages Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Outbox and press Select. Scroll to the desired message and press Select. Press Options. Scroll to Resend and press Select. Press Options. Scroll to Send and press Select. Press Send. Erasing a Single Template Use this function to delete a template, or replace the template with a new template when the memory is full. For more information about replacing a template, refer to “Saving a New Message as a Template” on page 45. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Templates and press Select. Scroll to the desired template and press Options. Scroll to Erase and press Select. Press Yes to “Erase message?” Erasing a Single Message The handset will automatically erase the oldest message when the memory of inbox and outbox is full (refer to “Messages” on page 44). If you want to delete a message manually, do the following: Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Inbox or Outbox and press Select. Scroll to the desired message and press Select. Press Options. Scroll to Erase and press Select. Press Yes to ”Erase message?” Erase All Read Messages from Inbox Use this function to erase all read messages from inbox. This way you do not risk erasing messages that you have not had time to read yet. 50 Polycom, Inc. Polycom KIRK Butterfly User Guide Messages Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to All read and press Select. Press Yes to “Erase all read messages from Inbox?” Erase All Messages from Inbox Use this function to erase all messages from inbox. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to Inbox and press Select. Press Yes to “Erase all messages from Inbox?” Note: If you only want to erase a single message from inbox, refer to “Erasing a Single Message” on page 50. Erase All Messages from Outbox Use this function to erase all messages from your outbox. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to Outbox and press Select. Press Yes to “Erase all messages from Outbox?” Note: If you only want to erase a single message from the outbox, see “Erasing a Single Message” on page 50. Erase All Messages Use this function to erase all messages from inbox and outbox. If you want to be sure not to erase unread messages, refer to “Erase All Read Messages from Inbox” on page 50. Polycom, Inc. Press Menu to enter main menu. Scroll to Messages and press Select. Scroll to Erase messages and press Select. Scroll to All and press Select. Press Yes to “Erase all messages from all folders?” 51 Polycom KIRK Butterfly User Guide Status Status The status menu provides an overview of some of the handset settings and works as a shortcut to these making it easy to change the settings according to your needs. The status menu also provides information about battery capacity. In the following you will find a description of the settings to be found in the status menu. Silent When silent mode is turned on, the handset will not ring when a call arrives. However, you will still be able to see the arriving call in the display. For more information about changing settings for silent mode, refer to “Silent Mode” on page 56. Auto Answer When auto answer is turned on, the handset automatically goes off hook when ringing. If subscribed to a wireless solution, the handset automatically goes on hook when calls are terminated. For more information about changing settings for auto answer, refer to “Auto Answer” on page 58. Battery The battery function shows remaining battery capacity. The indication on the display is not necessarily an exact reflection of the remaining speech time, but only an indication of the voltage on the battery. To check remaining battery capacity: 52 Press Menu to enter main menu. Scroll to Status and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Status Ringer Tone The ring tone is followed by a number indicating the chosen tone of the ringer. You can distinguish between an internal and external call by the ring tone. The ring tone of an internal call is followed by three short beeps (system dependent feature). For more information about changing ring tone, refer to “Ringing Tone” on page 54. Volume Adjusts ringing volume according to the noise level of the surrounding environment. For more information about adjusting ringing volume, refer to “Ringing Volume” on page 54.’ General Information General handset information about: Polycom, Inc. • IPEI number of the handset • Software version • Hardware version • Part number (item number) • Product ID (P-ID) • Regulatory model number (if available) 53 Polycom KIRK Butterfly User Guide Settings Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The setting menu consists of: Ringing volume, Ringing tone, Alerting volume, Vibrator, Silent mode, Auto key lock, Backlight, Auto answer, Out of range and Advanced settings. Note: Advanced settings are described separately in the next chapter. In the following you will find a description of how to customize the handset. Ringing Volume To adjust the volume of the ring tone: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Ringing volume and press Select. Press left (-) or right (+) side of navigation key to adjust the volume of the ring tone. Press Set. Ringing Tone The ring tone is followed by a number indicating the chosen tone of the ringer. You can distinguish between an internal and external call by the ring tone. The ring tone of an internal call is followed by three short beeps (system dependent feature). To choose a new ring tone: 54 Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Ringing tone and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Settings Scroll to the desired ring tone and press Change to select and listen to the chosen ring tone. Repeat the process if you want to choose and listen to other ring tones. Alerting Volume Alerts are short beeps that appear when: • You receive a new message. • You send a message. • The handset is moving out of range. • The handset is out of range. • The battery capacity is low. • You create a login. To adjust alerting volume: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Alerting volume and press Select. Press the left (-) or right (+) side of the navigation key to adjust the volume of the ringer. Press Set. Vibrator When vibrator is turned on, the handset will vibrate when an incoming call arrives. To turn vibrator on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Vibrator and press Select. Scroll to On or Off and press Change. Note: When charging, handset will not vibrate. Polycom, Inc. 55 Polycom KIRK Butterfly User Guide Settings Silent Mode When silent mode is turned on, the handset will not ring when a call arrives. However, you will still be able to see the arriving call in the display. To turn silent mode on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Silent mode and press Select. Scroll to On or Off and press Change. Note: It is also possible to turn Silent mode on or off without entering menu. While on hook, press Menu followed by # . In silent mode the ringer will be muted and the vibrator activated. Note: When activating silent mode, the vibrator will spin shortly. Changing Settings of Silent Mode When silent mode is turned on, you can select other ways of indicating incoming calls or messages: • Display flashing When turned on, the display will flash when an incoming call or message arrives. • Vibrator When turned on, the handset will vibrate when an incoming call or message arrives. • Short ring When turned on, a short ring will appear when an incoming call arrives. To change settings of silent mode: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Silent Mode and press Select. Scroll to Settings and press Change. Scroll to the desired setting and press Select. Auto Key Lock Use auto key lock to prevent keys from being accidentally pressed. 56 Polycom, Inc. Polycom KIRK Butterfly User Guide Settings With auto keylock turned on the handset will automatically lock keypad after 30 seconds. To manually lock/unlock keypad, press Menu followed by . To turn auto key lock on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto key lock and press Select. Scroll to On or Off and press Change. To answer a call when auto key lock is on, press keypad automatically locks. . When you end the call, Backlight The display backlight automatically turns on when an incoming call or message arrives, or a key is pressed. The backlight turns off when handset is in standby mode after a preset period of time delay. Setting Backlight at Dimmed When setting display backlight at dimmed, display information can still be seen vaguely when handset is in standby mode. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Backlight and press Select. Scroll to Dimmed and press Change. Turning Backlight Off Turning display backlight off when handset is in standby mode will save battery power. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Backlight and press Select. Scroll to Off and press Change. Adjusting Backlight Delay You can adjust the period of time before backlight turns off when handset is in standby mode. Polycom, Inc. 57 Polycom KIRK Butterfly User Guide Settings Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Backlight and press Select. Scroll to Delay and press Change. Press left (-) and right (+) side of navigation key to adjust backlight delay. Press Set. Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives. If subscribed to a wireless solution, the handset automatically goes on hook when calls are terminated. To turn auto answer on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto answer and press Select. Scroll to On or Off and press Change. Note: When charging, auto answer is inactive. Changing Settings of Auto Answer When auto answer is turned on, you can select if the handset should automatically go off hook and turn on the loudspeaker. To change settings of auto answer: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Auto answer and press Select. Scroll to Settings and press Change. Scroll to the desired setting and press Select. Out of Range The out of range indicator appears when handset is moving out of or already is out of range of base station. 58 Polycom, Inc. Polycom KIRK Butterfly User Guide Settings Note: When the handset has been outside the coverage area, it can take up to 30 seconds before the handset is back on the system after re-entering coverage area. To turn out of range on/off: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Out of range and press Select. Scroll to On or Off and press Change. Changing Settings of Out of Range The handset offers two types of out of range alerts: • Icon only • Tone (beep) + icon With the out of range indicator turned on: • If handset is moving out of range, the low signal icon display. will appear in • If the handset gets out of range, the no signal icon will appear in display. If tone + icon is selected, beeps will appear with short intervals as long as the handset is out of range. To change the settings: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Out of range and press Select. Scroll to Settings and press Change. Scroll to the desired alert and press Select. Advanced... In the setting menu it is also possible to define the following advanced settings: Language, Any Key Answer, Long Key, Login and Time& Date. Language There are 14 predefined languages in the handset: Czech, Danish, German, English, Spanish, French, Italian, Dutch, Norwegian , Polish, Portuguese, Russian, Finnish and Swedish. Polycom, Inc. 59 Polycom KIRK Butterfly User Guide Settings Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Language and press Select. Scroll to the desired language and press Select. Any Key Answer When turned on, you can answer a call by pressing any key. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Any key answer and press Select. Scroll to On or Off and press Change. Long Key The long key function supports system features and defines a long key press to digits between 0-9. The long key press can be defined as speed dials (refer to “Speed Dial Calls” on page 25) or as MSF messages. MSF messages are system dependent. If supported by the subscribed system, a MSF message sent to the system could for example return system features to the handset. To change long key definition: Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Long key and press Select. Scroll to desired definition and press Change. Login Before you can use the registered handset it is necessary to subscribe the handset to a system (login). The handset can be subscribed to up to 2 different systems. To subscribe to a system, refer to “Creating a Login” on page 61. Selecting a Login If you want to change to another system manually, do the following: 60 Press Menu to enter main menu. Polycom, Inc. Polycom KIRK Butterfly User Guide Settings Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Login and press Select. Scroll to Select Login and press Select. Scroll to the desired login and press Select. Removing a Login Logins can be removed from the system in use and from the other system (if connected). Note: Removing a login requires a password. Password is factory set at 0000. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Login and press Select. Scroll to Remove login and press Select. Scroll to the desired login and press Select. Enter your password and press Ok. If the system in use is removed, it is necessary to select one of the remaining systems or to subscribe to a new one. Note: If one of the systems not chosen is removed, the handset remains connected to the system in use. Creating a Login To create a login, the system must allow subscriptions to be made. Some systems also require an Authentication Code (AC). If more than one system currently permits subscription, you will need to know the ID of the system to which you want to subscribe. Authentication Codes and system ID’s will be provided be the system administrator. You can subscribe up to 2 systems, that is create 2 logins. Polycom, Inc. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Login and press Select. Scroll to Create login and press Select. The handset will start searching for a system. Scroll to the found system and press Select. If required, enter an AC Code and press Ok to connect to the system. 61 Polycom KIRK Butterfly User Guide Settings Press Ok. Note: If the handset is already subscribed to 2 systems, you will have to remove a subscription before creating a new subscription (refer to “Removing a Login” on page 61). Selecting Login Automatically When auto login is turned on, the handset automatically changes to another system when necessary. Auto login should only be used when systems are separate, with no overlaps. Note: To activate auto login your handset must be subscribed to at least two systems. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Login and press Select. Scroll to Auto login and press Select. If Off is selected, press Change to select On. The handset automatically selects a system. The selected system is marked with an A. Time & Date Note: When you turn off the handset, the settings of time are deleted if the subscribed system does not resend the information to the handset. Choose Time Format Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Time & date and press Select. Scroll to Time format and press Select. Scroll to desired time format and press Change. Choose Date Format 62 Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Time & date and press Select. Polycom, Inc. Polycom KIRK Butterfly User Guide Settings Scroll to Date format and press Select. Scroll to desired date format and press Change. Change Time Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Time & date and press Select. Scroll to Change time and press Select. Place cursor on the digit, you want to change. Press a digit. The cursor will then automatically jump to the next digit. Press Change. Change Date Polycom, Inc. Press Menu to enter main menu. Scroll to Settings and press Select. Scroll to Advanced and press Select. Scroll to Time & date and press Select. Scroll to Change date and press Select. Scroll to desired date format and press Change. Place cursor on the digit, you want to change. Press a digit. The cursor will then automatically jump to the next digit. Press Change. 63 Polycom KIRK Butterfly User Guide General Information General Information Troubleshooting The handset freezes. • Remove and replace batteries. Press to turn on the handset. The handset does not ring. • Check whether Silent mode is turned On. The handset cannot find a system ID at Create Login. • Check whether the system is set to allow subscriptions. The handset cannot subscribe even if system ID has been found. • Check if Authentication Code is necessary. Not possible to turn on the handset. • Check if batteries are connected. If yes, charge the batteries. The handset turns off when receiving a call and going off-hook. • Charge the batteries. If still a problem change the batteries as they might be defective. Information Error information Improper function of the handset might be related to the infrastructure to which the handset is connected to. Before declaring a handset for repair be sure that the main system is operating properly. 64 Polycom, Inc. Polycom KIRK Butterfly User Guide General Information Technical Specification Table 1-4 Approvals Access profile: EN 300444 V1.4.1:2002 EMC: EN 301 489 - 1: Version 1.6.1 EN 301 489 - 6: Version 1.2.1 Radio: EN 301 406 V1.5.1 Safety: EN 60950 - 1: 2006 Size and weight Size: 150 x 50 x 20 mm/5.9 x 1.96 x 0.78 in Weight: 105 gr/3.55 oz incl. batteries Capacity Active talking time up to 18 hours. Stand-by time up to 150 hours. Temperature and air pressure Operating temperature incl. charging: 0-40°C/32-104°F Important Safety Instructions and Product Information Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property. Polycom, Inc. Read and understand all instructions Follow all warnings and instructions including those marked on the product Unplug this product before cleaning. Do not use liquid cleaners or aerosol cleaners. Use damp cloth for cleaning Do not install the telephone equipment in the bathroom or near a wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool Slots or openings in the equipment are provided for ventilation to protect it from over-heating. These openings must not be blocked or covered. Do not overload wall outlets and extension cords as this can result in fire or electrical shock. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this product. 65 Polycom KIRK Butterfly User Guide General Information To reduce the risk of electrical shock or burns, do not disassemble this product. Opening or removing covers may expose you to dangerous voltages, dangerous electrical current, or other risks. Incorrect reassemble can cause electrical shock when the appliance is subsequently used. If the product need repair, consult your dealer. Refer servicing to qualified service personnel. 10 Avoid using telephone during an electrical storm. There may be a risk of electrical shock from lightning. 11 Do not use the telephone to report a gas leak in the vicinity of the leak 12 Do not place the base or charger near microwave ovens, radio equipment, or non-ground connected televisions. These appliances may cause electrical interference to the base or handset. 13 This telephone will not operate in the event of a blackout. Please keep a backup phone for emergencies. 14 Installation must be performed in accordance with all relevant national wiring rules. 15 Plug acts as Disconnect Device - The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. 16 This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. 17 Warning - The earpiece/mouthpiece region on the handset can attract and retain small metallic objects. Intrinsic safety Do not use the handset in conditions where there is a danger of electrically ignited explosions. Exposure to sunlight, heat and moisture Do not expose the cordless phone to direct sunlight for long periods. Keep the cordless phone away from excessive heat and moisture. Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Power failure In the event of a power failure or flat battery, you cannot use the handset to make or receive calls Battery Precautions 66 Exercise care in handling batteries in order not to short the batteries with conducting materials such as rings, bracelets, and keys. The batteries or conducting material may overheat and cause burns or fire. Do not open or mutilate the batteries, released electrolyte is corrosive and may cause damage to the eyes or skin. The electrolyte may be toxic of swallowed. Polycom, Inc. Polycom KIRK Butterfly User Guide General Information During charging batteries heat up. This is normal and not dangerous. Battery installation Caution - Danger of Explosion if Battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Notices Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas EMCCautions: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. If your telephone equipment causes harm to the telephone network, the telephone company may ask you to disconnect the system from the line until the problem has been corrected or they may discontinue your service temporarily. If possible, they will notify you in advance, But if advance notice is not practical, you should be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your telephone system, If they do and it is possible, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone system, disconnect it from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to local regulations. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. Polycom, Inc. 67 Polycom KIRK Butterfly User Guide General Information — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. FCC Note: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC ID: M72-PKBK001. SAR: Device has been tested for SAR compliance for head and body worn configurations. The highest reported SAR values are: head 0.00981 W/kg and body worn 0.020 W/kg. IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The Term “IC“: before the certification/registration number only signifies that the Industry Canada technical specifications were met. Privacy of communications may not be ensured when using this telephone. IC number: 1849C-PKBK001. Power Outage: In the event of a power outage, your cordless telephone will not operate. The cordless telephone requires electricity for operation. You should have a telephone which does not require electricity available for use during power outages. Information to user: The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note EMC: Cet appareil a été soumis à un essai et jugé conforme aux normes régissant les limites établies pour un dispositif numérique de classe B, conformément aux règlements locaux.Ces limites visent à assurer une protection raisonnable contre des interférences pouvant nuire à l’appareil utilisé dans un secteur résidentiel. Cet équipment génère et utilise des radiofréquences, et peut en émettre. S’il n’est pas installé et utilisé selon les directives fournies, il risque de perturber les radiocommunications. L’exploitation de cet appareil dans un secteur particulier est toutefois susceptible de produire des interférences nuisibles. Si cet équipement provoque des interférences lors de la réception des radiofréquences ou des fréquences de télévision, ce qui peut être vérifié en mettant l’appareil hors tension, puis en le remettant sous tension, l’utilisateur doit prendre l’une des mesures suivantes pour corriger la situation: — réorienter ou relocaliser l’antenne de réception; — augmenter la distance entre l’appareil et l’antenne de réception; — brancher l’appareil à une prise d’un circuit différent de celui auquel l’antenne est branchée; — consulter le détaillant ou un technicien en radiotélévision d’expérience pour obtenir de l’aide. 68 Polycom, Inc. Polycom KIRK Butterfly User Guide General Information International Regulatory and Product Information Table 1-5 CE The KIRK Butterfly Handset has been marked with the CE mark. This mark indicates compliance with EEC Directives 1999/5/EC. A full copy of the Declaration of conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Table 1-6 Polycom, Inc. 1999/5/EF Cesky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento KIRK Butterfly Handset je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr KIRK Butterfly Handset overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät KIRK Butterfly Handset in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme KIRK Butterfly Handset vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English: Hereby, Polycom (UK) Ltd. declares that this KIRK Butterfly Handset is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el KIRK Butterfly Handset cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ KIRK Butterfly Handset ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French]: Par la présente Polycom (UK) Ltd déclare que l'appareil KIRK Butterfly Handset est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo KIRK Butterfly Handset è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. 69 Polycom KIRK Butterfly User Guide General Information Table 1-6 70 1999/5/EF Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að KIRK Butterfly Handset er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklare, ka KIRK Butterfly Handset atbilst Direktivas 1999/5/EK butiskajam prasibam un citiem ar to saistitajiem noteikumiem. Lietuviu [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis KIRK Butterfly Handset atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel KIRK Butterfly Handset in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan [il-mudel tal-prodott] jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a KIRK Butterfly Handset megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret KIRK Butterfly Handset er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski [Polish]: Niniejszym Polycom (UK) Ltd oswiadcza, ze KIRK Butterfly Handset jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE Português [Portuguese]: Polycom (UK) Ltd declara que este KIRK Butterfly Handset está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta KIRK Butterfly Handset v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolocili direktive 1999/5/ES. Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že KIRK Butterfly Handset splna základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että KIRK Butterfly Handset tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna KIRK Butterfly Handset står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Polycom, Inc. Polycom KIRK Butterfly User Guide General Information Table 1-7 Explosive Device Proximity Warning Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Table 1-8 Polycom, Inc. Explosive Device Proximity Warning Waarschuwing Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen. Varoitus Älä käytä johdotonta verkkolaitetta suojaamattomien räjäytysnallien läheisyydessä tai räjäytysalueella, jos laitetta ei ole erityisesti muunnettu sopivaksi sellaiseen käyttöön.oen. Attention Ne jamais utiliser un équipement de réseau sans fil à proximité d'un détonateur non blindé ou dans un lieu présentant des risques d'explosion, sauf si l'équipement a été modifié à cet effet. Warnung Benutzen Sie Ihr drahtloses Netzwerkgerät nicht in der Nähe ungeschützter Sprengkapseln oder anderer explosiver Stoffe, es sei denn, Ihr Gerät wurde eigens für diesen Gebrauch modifiziert und bestimmt. Avvertenza Non utilizzare la periferica di rete senza fili in prossimità di un detonatore non protetto o di esplosivi a meno che la periferica non sia stata modificata a tale proposito. Advarsel Ikke bruk den trådløse nettverksenheten nært inntil uisolerte fenghetter eller i et eksplosivt miljø med mindre enheten er modifisert slik at den tåler slik bruk. Aviso Não opere o dispositivo de rede sem fios perto de cápsulas explosivas não protegidas ou num ambiente explosivo, a não ser que o dispositivo tenha sido modificado para se qualificar especialmente para essa utilização. ¡Advertencia! No utilizar un aparato de la red sin cable cerca de un detonador que no esté protegido ni tampoco en un entorno explosivo a menos que el aparato haya sido modificado con ese fin. Varning! Använd inte den trådlösa nätverksenheten i närheten av oskyddade tändhattar eller i en explosiv miljö om inte enheten modifierats för att kunna användas i sådana sammanhang. 71 Polycom KIRK Butterfly User Guide General Information Table 1-9 WEEE Marking The WEEE Marking on this equipment indicates that the product must not be disposed of with unsorted waste, but must be collected separately. Visit www.polycom.com/batteries for further guidance on battery recycling. Polycom® Product Warranty Statement The software included in this Product (including, without limitation, firmware and all updated thereto, including any software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold. Customer shall not reverse compile, disassemble or otherwise reverse engineer, embed within any other software product, or modify in any manner with respect thereto, the Software in whole or in part. THE TERMS AND CONDITIONS APPLICABLE TO POLYCOM’S LIMITED WARRANTY ARE AS SET FORTH BELOW (AND ARE ALSO INCLUDED IN THE DOCUMENTATION PACKAGED WITH NEW POLYCOM PRODUCTS): LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that the product will be free from defects in workmanship and materials, under normal use and service, for one year, or such longer period as Polycom may announce publicly from time to time for particular products, from the date of purchase from Polycom or its authorized reseller. Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom's expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer. EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: • Failure to follow Polycom's installation, operation, or maintenance instructions. 72 Polycom, Inc. Polycom KIRK Butterfly User Guide General Information • Unauthorized product modification or alteration. • Unauthorized use of common carrier communication services accessed through the product. • Abuse, misuse, negligent acts or omissions of Customer and persons under Customer's control; or • Acts of third parties, acts of God, accident, fire, lighting, power surges or outages, or other hazards. WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SUPPORT & SERVICE AGREEMENTS. If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about support and service agreements applicable to your product. For information on Polycom service, go to the Polycom web site www.polycom.com, products and services menu, or call 1-800-765-9266, outside the US call 1408-526-9000, or your local Polycom Office, as listed on the Polycom Web site. LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Polycom, Inc. 73 Polycom KIRK Butterfly User Guide General Information DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability. END-USER LICENSE AGREEMENT FOR POLYCOM SOFTWARE IMPORTANT - READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCT: This End-User License Agreement ("Agreement") is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the POLYCOM® SOFTWARE PRODUCT licensed by Polycom, B.V in Europe, the Middle East, Africa, and Asia Pacific, or the POLYCOM SOFTWARE PRODUCT licensed by Polycom, Inc. in the rest of the world (collectively referred to herein as “POLYCOM”). The SOFTWARE PRODUCT includes computer software as attached hereto and may include associated media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By clicking “I agree” or by installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use the SOFTWARE PRODUCT, and return it to your place of purchase for a full refund. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed (not sold) to you, and its use is subject to the terms of this Agreement. 1. GRANT OF LICENSE. Subject to the terms of this Agreement, POLYCOM grants to you a non-exclusive license to install and use the SOFTWARE PRODUCT on the POLYCOM product with which this SOFTWARE PRODUCT is supplied (the “PRODUCT”). You may use the SOFTWARE PRODUCT only in connection with the use of the PRODUCT. You are not permitted to lease, rent, distribute or sublicense the SOFTWARE PRODUCT or to use the SOFTWARE PRODUCT in a time-sharing arrangement or in any other unauthorized manner. Further, no license is granted to you in the human readable code of the SOFTWARE PRODUCT (source code). Except as provided below, this License Agreement does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the SOFTWARE PRODUCT. 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. 74 Polycom, Inc. Polycom KIRK Butterfly User Guide General Information 2.1 Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one PRODUCT. 2.2 Back-up. Except as expressly provided for under this Agreement you may not copy the SOFTWARE PRODUCT; except, however, you may keep one copy of the SOFTWARE PRODUCT and, if applicable, one copy of any previous version, for back-up purposes, only to be used in the event of failure of the original. All copies of the SOFTWARE PRODUCT must be marked with the proprietary notices provided on the original SOFTWARE PRODUCT. You may not reproduce the supporting documentation accompanying the SOFTWARE PRODUCT. 2.3 Modifications. You may not modify, translate or create derivative works of the SOFTWARE PRODUCT. 2.4 Proprietary Notices. You may not remove or obscure any proprietary notices on or in the SOFTWARE PRODUCT or the supporting documentation. 2.5 Software Transfer. You may permanently transfer all of your rights under this Agreement, provided you retain no copies, you transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades, this Agreement, and, if applicable, the Certificate of Authenticity), and the recipient agrees to the terms of this Agreement. If the SOFTWARE PRODUCT is an upgrade, any transfer must include all prior versions of the SOFTWARE PRODUCT. However, if the SOFTWARE PRODUCT is marked “Not for Resale” or “NFR”, you may not resell it or otherwise transfer it for value. 2.6 Copyright. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text, and "applets" incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT are owned by POLYCOM or its suppliers. The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions. Title, ownership rights, and intellectual property rights in the SOFTWARE PRODUCT shall remain in POLYCOM or its suppliers. Title and related rights in the content accessed through the SOFTWARE PRODUCT is the property of such content owner and may be protected by applicable law. This Agreement gives you no rights in such content. 2.7 Confidentiality. The SOFTWARE PRODUCT contains valuable proprietary information and trade secrets of POLYCOM and its suppliers and you shall protect the confidentiality of, and avoid disclosure and unauthorized use of, the SOFTWARE PRODUCT. 2.8 Dual-Media Software. You may receive the SOFTWARE PRODUCT in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single PRODUCT. You may not use or install the other medium on another PRODUCT. 2.9 Reservation. POLYCOM reserves all rights in the SOFTWARE PRODUCT not expressly granted to you in this Agreement. Polycom, Inc. 75 Polycom KIRK Butterfly User Guide General Information 3. SUPPORT SERVICES. POLYCOM may provide you with support services related to the SOFTWARE PRODUCT("SUPPORT SERVICES "). Use of SUPPORT SERVICES is governed by the POLYCOM policies and programs described in the POLYCOM provided materials. Any supplemental software code provided to you as part of the SUPPORT SERVICES is considered part of the SOFTWARE PRODUCT and is subject to the terms and conditions of this Agreement. With respect to technical information you provide to POLYCOM as part of the SUPPORT SERVICES, POLYCOM may use such information for its business purposes, including for product support and development. POLYCOM will not utilize such technical information in a form that personally identifies you. 4. TERMINATION. Without prejudice to any other rights, POLYCOM may terminate this Agreement if you fail to comply with any of the terms and conditions of this Agreement. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. You may terminate this Agreement at any time by destroying the SOFTWARE PRODUCT and all of its component parts. 5. UPGRADES. If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly licensed to use the software identified by POLYCOM as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces and/or supplements the software that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded SOFTWARE PRODUCT only in accordance with the terms of this Agreement. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used and transferred only as part of that single SOFTWARE PRODUCT package and may not be separated for use on more than one PRODUCT. 6. WARRANTY AND WARRANTY EXCLUSIONS. 6.1 Limited Warranty. POLYCOM warrants that (a) the SOFTWARE PRODUCT will perform substantially in accordance with the accompanying documentation for a period of ninety (90) days from the date of receipt by you, and (b) any SUPPORT SERVICES provided by POLYCOM shall be substantially as described in applicable written materials provided to you by POLYCOM, and POLYCOM support engineers will make commercially reasonable efforts to solve any problem issues. POLYCOM does not warrant that your use of the SOFTWARE PRODUCT will be uninterrupted or error free, or that all defects in the SOFTWARE PRODUCT will be corrected. POLYCOM's sole obligation under this express warranty shall be, at POLYCOM's option and expense, to refund the purchase price paid by you for any defective software product which is returned to POLYCOM with a copy or your receipt, or to replace any defective media with software which substantially conforms to applicable POLYCOM published specifications. Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. 76 Polycom, Inc. Polycom KIRK Butterfly User Guide General Information 6.2 Warranties Exclusive. IF THIS SOFTWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, YOUR SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINgeMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF THIS SOFTWARE PRODUCT. POLYCOM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE SOFTWARE PRODUCT DOES NOT EXIST OR WAS CAUSED BY YOUR OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD. 7. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POLYCOM OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF POLYCOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, POLYCOM'S ENTIRE LIABILITY SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT OR U.S. $5.00. PROVIDED, HOWEVER, IF YOU HAVE ENTERED INTO A POLYCOM SUPPORT SERVICES AGREEMENT, POLYCOM'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT. 8. DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law. 9. EXPORT CONTROLS. Polycom, Inc. 77 Polycom KIRK Butterfly User Guide General Information The SOFTWARE PRODUCT may not be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Yugoslavia, Iran, Syria, Republic of Serbia, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By downloading or using the SOFTWARE PRODUCT, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this SOFTWARE PRODUCT outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law. This Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents, and by the laws of the United States. The United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this Agreement. 10.2 General. This Agreement represents the complete agreement concerning this license and may amended only by a writing executed by both parties. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. 10.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact POLYCOM for any reason, please contact the POLYCOM office serving your country. — 10.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS. The SOFTWARE PRODUCT programs and documentation are deemed to be "commercial computer software" and "commercial computer software documentation", respectively, pursuant to DFAR Section 227.7202 and FAR 12.212(b), as applicable. Any use, modification, reproduction, release, performance, display or disclosure of the SOFTWARE PRODUCT programs and/or documentation by the U.S. Government or any of its agencies shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement. Any technical data provided that is not covered by the above provisions is deemed to be "technical data-commercial items” pursuant to DFAR Section 227.7015(a). Any use, modification, reproduction, release, performance, display or disclosure of such technical data shall be governed by the terms of DFAR Section 227.7015(b). 78 Polycom, Inc. ©2010 Polycom, Inc. All rights reserved. Specifications subject to change without notice. Polycom Headquarters 4750 Willow Road Pleasanton CA 94588 (T) Polycom (Denmark) Langmarksvej 34 DK-8700 Horsens Tel. +45 7560 2850 Fax +45 7560 2851 emeadk@polycom.com www.polycom.com 14158600-HD ED7
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