Polycom Vsx7000 VSX_FAQ9.24.03 User Manual To The B5d480ca F2cd 4462 Bbb1 Be21a1472f2e
User Manual: Polycom vsx7000 to the manual
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Polycom® VSX™ 7000 Frequently Asked Product Questions General What hardware comes standard with a basic system? The base (set-top) unit with integrated camera and integrated speaker, a subwoofer, one microphone, one remote control, user documentation and all of the required cables to get started. What cables are included with a base system and what are the lengths? Following is a list of the basic cables included with each system. Cables Provided with VSX 7000 Serial/V.35 Interface Module* (available Q4 03) – This module is inserted into the subwoofer and provides serial connection up to Cable Type Length Provided 2 Mbps bandwidths. Conference Link to microphone 30 feet AES Software License (Advanced Encryption Support)* (available Base unit to subwoofer 10 feet Q4 03) – This software option provides AES encryption support for both IP Power Cable 10 feet and ISDN point-to-point calls. (1) S-Video cable 25 feet RJ45 Cable (Network) 12 feet Can I try the multipoint capability before buying a license? Yes. All systems ship with a Multipoint Software License that enables limit- What options are available for this product? less (5) minute multi-point calls. This allows for sufficient time to dial three At release, there will be several options. Each is described below. participants, over IP or ISDN or mixed, using the internal MCU capabilities. Quad BRI Module – This module is inserted into the subwoofer and provides connection for up to (4) BRI lines Multipoint Software License – When installed, this license allows the user to have up to (4) sites connected during a single videoconference, supporting Voice Activated Switching (VAS) If this feature proves useful, users can purchase a permanent key from their Polycom reseller. What, exactly, is the functionality of the internal multipoint? The internal MCU allows the user to dial a mix of IP & ISDN or IP & V.35 endpoints using the internal bridging capabilities of the VSX. This feature also allows a participant to dial into a call that is already in progress. This ability People+Content™ – This includes software and a table-top pod designed to is made secure by the option of adding a “dial-in” password. Four total par- allow users to connect their laptop to the videoconferencing system during ticipants can be in the call at any one time. a call and present high-resolution graphics, live motion and audio. What language translations are available with this product? Additional Display Adaptor Kit – Includes an adaptor cable that allows for The graphical user interface, user documentation, Web interface, audio an additional display to be configured, using either an S-Video, Composite or keypad confirmation and remote control are available in the following VGA connection. language translations: Microphone Kit – Includes (1) microphone and (1) (10) foot conference Chinese (Simplified), Chinese (Traditional), English, French, German, link cable. Italian, Japanese, Korean, Norwegian, Portuguese, Spanish translations Security Locking Cable – This (6) foot, locking steel cable ensures security are available. for your system. Lock the VSX 7000 unit to any stationary object in seconds. Connect. Any Way You Want. Polycom VSX 7000 Frequently Asked Product Questions What are the Warranty and Software Upgrade terms of the product? How are the VSX 7000 microphones different than the ViewStation® The VSX includes a one year hardware warranty and 90 day software war- mike pods? ranty. For the first year a Standard Service Package will also be included, The VSX 7000 microphones are optimised to use the VSX Siren™ 14Plus at no additional charge. The Standard Software package provides telephone audio algorithm by employing higher sampling rates than the ViewStation support, software updates, and software upgrades (feature releases) for mike pods. one year. Extended Service Packages are also available at time of purchase. What is the significance of the soft pads on the bottom of At the end of one year, customers may renew, or upgrade their Service the microphones? Package for continued service, support and upgrades. Or customers may The pads serve as shock absorbers that isolate the microphone from table- purchase software upgrades only. More details on the Service and Support top vibrations. This means that periphery noise from tapping pencils or fin- programs is available in the 'Polycom Service Offerings' Guide. gers or soft impacts to the tabletop will be filtered, allowing participants to What is included in the list price? focus on the transmission of voice. The VSX 7000 includes the Codec, Subwoofer, remote control, a single How many microphones can be connected at one time? microphone, software, and documentation. Also included is a standard one Up to (3) microphones can be connected at once. All systems ship with year hardware and 90 day software warranty , in addition to one year of a (1) microphone and additional microphone kits can be purchased. The Standard Service Package, including one year of phone support help desk, additional microphone kit contains (1) microphone and (1) 10-foot confer- software updates and software upgrades (feature releases). ence link cable. Audio What cable lengths can be used with the microphones? The maximum total length for conference link cabling is (110) feet. Why is the speaker built into the set-top unit? Conference link cables are available in lengths of (10), (30) and (50) ft. If To provide superior, consistent and reliable audio quality and reproduce using a (50) ft. section, this must be the first link in the sequence and con- able sound that is much better than standard television speakers. All of nected to the VSX 7000. The configuration is limited to a single (50) ft. seg- which is possible without having to purchase expensive external speakers. ment. A Visual Concert VSX unit can be daisy-chained anywhere in this What is the benefit of the built-in speaker? configuration, for a total of (3) “widgets”. Following are examples of how The speaker is custom designed to maximise videoconferencing audio this can be configured. quality in a room that measures 30 x 50 x 9 feet. Their frequency response is from 80 Hz to 22 kHz. Does that mean I can’t use the television speakers? No. The audio output can still be connected to the television for speaker output, but this is not recommended. Can external speakers be used with the system? Yes. Simply turn off the internal audio in the user interface then connect the line out connections on the back of the unit to external powered speakers or an amplifier. Does the subwoofer have to be plugged in? How does 14 kHz audio sound compared to 7 kHz? Yes. The subwoofer is the source of power for the set-top unit and is the Think of 14 kHz as near-CD quality video, vs.7 kHz is like listening to an source of the optional network interface modules. AM or FM radio. The audio is less fatiguing and words are clearer, more Can the subwoofer be used on my home stereo system? No. The subwoofer is designed specifically for the VSX 7000 unit and will not function when attached to other equipment. Ideally, where should the subwoofer be placed? Recommended placement is on the floor near the base unit, away from monitors or other speakers output. The subwoofer needs to be at the lowest point in the room for optimal audio dispersion. The distance limitation is (10) feet, the distance of the cable between the base unit and the subwoofer. Can the subwoofer be placed in an enclosure such as a cabinet? Putting the subwoofer in an enclosure will compromise the audio performance and is not recommended. intelligible. This all adds up to a more natural verbal communications during a video call. A comparison audio clip is available on the Polycom Web site and on our VSX 7000 promotional CD. What, exactly, is 14 kHz audio, Siren 14 audio and VSX Siren 14Plus audio? Polycom’s industry leading Siren 14 audio was first introduced on the iPower products. The VSX 7000 now introduces VSX Siren 14Plus audio. This proven, unparalleled Siren 14 audio algorithm is enhanced by the audio technology of an integrated mid-range speaker, subwoofer and 360˚ directional microphone array. Polycom’s 14 kHz audio uses the Siren 14 codec and is fully interoperable with all iPower™ and MGC bridge products. Polycom VSX 7000 Frequently Asked Product Questions What happens when the VSX 7000 calls a system that does not sup- What are some of the most significant changes to the UI? port Siren 14 audio? The user has a choice of starting from the “Main Screen” in ViewStation The VSX 7000 will automatically negotiate to the highest common audio Classic mode or from the ”Place a Call” screen with optional themes. The standard. For example, if both systems support G.722.1 at 128kbps, both new “Place a Call” screen is like picking up a telephone and dialling a num- systems will use that audio specification. ber. The address book is still readily accessible and has extensive search Video capabilities. The colours and icons of this new UI are a blend of ViewStation, Microsoft® Windows®, Apple® Macintosh® and other graphi- What, exactly, is H.264 and why is it important to the user? cal interfaces that appeal to mainstream computer users. Menu items can The H.264 is an International Telecommunications Union (ITU) video coding be selected at the touch of a number and are arranged in a top-down layout standard and represents the newest visual technology in video communica- for consistent, easy navigation. tions. It is identical to the MPEG-4 Advanced Video Coding (AVC) standard. Polycom was the first in the industry to deliver the benefit of this cutting edge technology with our iPower™ and MGC products and is one of a select number of companies to hold intellectual property in the standard. The H.264 video compression enables video conferencing users to experience either significantly improved video quality at the same bit rate, or current quality at approximately half the bit rate required previously. For example, the high-quality H.263 encoded video that users are accustomed Will this UI be migrated to current products? The VSX 7000 offers the user a selection of (7) different “Colour Themes” for the UI, one of which is “ViewStation Classic”. Throughout the menu navigation, users will notice a similarity of settings and selections from the well-known ViewStation UI. While Polycom has made improvements with the introduction of the new VSX 7000 UI, there are no plans to change the UI on ViewStation products. to at 768kbps is achievable using H.264 at 384kbps. That translates to How is this UI an improvement? a bottom line benefit: More efficient use of an existing communications The UI has cell phone-like functionality, giving the user the ability to navi- infrastructure and an increase in the accessibility and cost-effectiveness gate through screens by simply pressing a number key associated with their of business-quality video conferencing. selection. We’ve also taken away some layers of navigation by moving the When will H.264 be used in a call? The VSX will auto select rates at which H.264 looks the best. If the endpoint that is being called does not support H.264, the call will revert to the H.261 or H.263 video standard and the associated standards based Annexes. Is H.264 the same as PVEC? No. PVEC (Polycom Video Error Concealment) is an algorithm that is designed to alleviate the negative affects data loss which may occur on an IP network with heavy traffic. What are the specifications of the integrated PTZ camera? The PTZ camera has a 65˚ Field of View, 12 x Zoom, f = 4.2 to 42 mm, most commonly accessed features nearer the top of the hierarchy. At any time, a user knows the depth of menu navigation by the page number indication on the screen. A user will always know they are in a call by the Persistent Preview on each menu page. Can the original ViewStation remote control be used with the VSX 7000? Yes, all buttons on the ViewStation remote control will work with the VSX 7000. Can the VSX 7000 remote work with the ViewStation? Yes, all buttons on the VSX 7000 remote control will work with a minimum of ViewStation 7.5 and EX/FX/VS4000 5.1* releases. F = 1.85 to 2.9 mm, auto focus, automatic white balance, pan range What’s new about the VSX 7000 remote control? +/- 1000 (left/right), tilt range +/- 250 (up/down). The buttons are grouped by function and a new colour-coding system is Does the system allow users to program presets for the camera? Yes. The system can accept up to (10) user-defined preset positions for the local site and (10) user-defined preset positions for the far end camera. User Interface Why isn’t the UI the same as the ViewStation product? Over the course of time, end users have frequently requested the ability to customise their own user interface. The UI can go from simple to sophisticated. Many requests came from video network and IT administrators who wanted to minimise the controls and options available to their end users. This design is provided in an effort to maintain greater manageability and control, while still offering the full functionality of the product. With this new UI, we have answered those requests. designed to make operation easier for new users. For example, green buttons represent dialling functions (the same as the ViewStation remote), red buttons represent directional movements of the cursor or camera (the same as the ViewStation remote), new blue buttons represent camera viewing options and new orange buttons represent audio functions. Polycom VSX 7000 Frequently Asked Product Questions Which buttons are new and which buttons were taken away? Is there an easy way to find a particular entry in a very No buttons were removed, but several were added. Refer to the large directory? chart below. Yes. Like a cell phone address book, the “Search” mechanism prompts the user to enter an alpha character (or string) by which to search. The search New VSX 7000 Remote Control Buttons is conducted on the first few letters of each word in the directory entry. For Button Name Function example, a search for “Aus” will result in finds for “Polycom Austin”, Snap Snapshot functionality (not operational in Release 1) “Polycom Australia” and “Austin Conference Room.” The system will then Directory Goes to first page in the dialler directory accumulate all of the findings into one window from which the user can Home Goes directly to the home page of the UI make a selection. Back Goes back one menu level in UI Is the system capable of saving a multi-point entry? Camera Change camera source Yes. In the directory, the user can choose to create a multi-point entry and Preset Define camera presets add individual entries from the directory. A total of three endpoints can be PIP Turn PIP on, move counter clockwise on screen configured in one multi-point entry. Keyboard Brings up keyboard to enter alpha characters Delete Deletes the previous key typed in a text field What are the customisable camera icons? Dot Inserts the “.” in an IP address entry The end user has the opportunity to assign industry specific camera icons Graphics Toggles Visual Concert graphics on/off to secondary video sources. Icon libraries are stored on the system for Corporate, Education, Justice, Manufacturing and Medical markets. Each Why is there a video PIP on every screen, even several layers from library contains up to (6) icons that can be selected and named by the end the main screen? user. These icons and their labels will then appear whenever the “Camera” The PIP (we call this Persistent Preview) is present on every screen for button is selected from the remote control. security purposes so that the user always knows when a video call is connected. Also, the PIP will allow the user to navigate the interface while not loosing contact with the far site. In a single monitor configuration, what happens to the PIP when I go into the menus? The PIP becomes the far end video and the local camera view goes away. Can the position of the PIP view be moved? Yes. By pressing the PIP button on the remote control several times in succession, the PIP will move counter clockwise on the screen, from one corner to the next. What grouping mechanisms are available from the directory? Users can choose to display the directory listing by “All”, “Local”, or “Global”. www.polycomasia.com Beijing Tel: +86.10.6590.8321 Fax: +86.10.6590.8368 Video: +86.10.6590.8369 Hong Kong Tel: +852.2861.3113 Fax: +852.2866.8028 Video: +852.2876.9466 Shanghai Tel:+86.21.5257.4042 Fax:+86.21.6235.0950 Video: +86.21.5257.4043 Seoul Tel: +822.553.2025 Fax: +822.553.2029 Video: +822.3288.2915 Singapore Tel: +65.6323.3882 Fax: +65.6323.3022 Video: +65.6325.4063 Sydney Tel: +61.2.9978.8000 Fax: +61.2.9978.8008 Video: +61.2.9978.8088 Tokyo Tel: +81.3.5213.2501 Fax: +81.3.5213.2502 Video: +81.3.5213.2560 www.polycom.co.jp India Tel: +91.11.2620.7767 Fax: +91.11.2620.7769 ©2003 Polycom, Inc. All rights reserved. Polycom, the Polycom logo and ViewStation are registered trademarks and VSX, iPower, People+Content and Siren are trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. Specifications are subject to change without notice. *Polycom’s application of U.S. Generally Accepted Accounting Principles (GAAP) requires disclosure that availability of this feature is subject to change or cancellation. Rev. AP09/03
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