Pontiac 2008 Vibe Warranty Guide

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IMPORTANT: This booklet contains important information about the vehicle’s warranty coverage. It also explains

owner assistance information and GM’s participation in an Alternative Dispute Resolution Program.

Keep this booklet with your vehicle and make it available to a Pontiac dealer if warranty work is needed.

Be sure to keep it with your vehicle if you sell it so future owners will have the information.

Owner’s Name:

Street Address:

City & State:

Vehicle Identification Number (VIN):

Date Vehicle First Delivered or Put In Use:

Odometer Reading on Date Vehicle First Delivered or Put In Use:

Have you purchased the Genuine GM Protection Plan?

The GM Protection Plan may be purchased within

specific time/mileage limitations. See the information

request form in the back of this booklet. Remember, if

the service contract you are considering for purchase

does not have the GM Protection Plan emblem shown

above on it, then it is not the Genuine GM Protection

Plan from GM.

©2007 Pontiac Division, General Motors Corporation. All rights reserved. Printed in U.S.A. GENERAL MOTORS,

GM, PONTIAC, and the PONTIAC emblems are registered trademarks of General Motors Corporation.

Part No. 15859555 B Second Printing

An Important Message to Pontiac Owners... .........1

Pontiac’s Commitment to You .............................1

Owner Assistance .............................................1

GM Participation in an Alternative Dispute

Resolution Program ........................................1

Warranty Service — United States and

Canada ........................................................1

Warranty Coverage at a Glance ...........................2

New Vehicle Limited Warranty ............................2

Emission Control System Warranty ......................2

General Motors Corporation New Vehicle

Limited Warranty .............................................4

What Is Covered ...............................................4

What Is Not Covered .........................................7

Things You Should Know About the New

Vehicle Limited Warranty ................................10

Warranty Repairs — Component Exchanges .......10

Warranty Repairs — Recycled Material ...............10

Tire Service ....................................................10

6.6L DURAMAX

®

Diesel Engine Components ......11

Aftermarket Engine Performance Enhancement

Products and Modifications ............................11

After-Manufacture “Rustproofing” ........................12

Paint, Trim, and Appearance Items ....................12

Vehicle Operation and Care ..............................12

Maintenance and Warranty Service Records ........12

Chemical Paint Spotting ...................................13

Warranty Coverage — Extensions ......................13

Touring Owner Service — Foreign Countries .......14

Warranty Service — Foreign Countries ...............14

Original Equipment Alterations ...........................15

Recreation Vehicle and Special Body or

Equipment Alterations ...................................15

Pre-Delivery Service ........................................16

Production Changes .........................................16

Noise Emissions Warrantyfor Light Duty Trucks

Over 10,000 LBS Gross Vehicle Weight

Rating (GVWR) Only .....................................16

Emission Control Systems Warranty ..................17

What Is Covered .............................................17

How to Determine the Applicable Emissions

Control System Warranty ...............................17

Federal Emission Control System Warranty .........18

California Emission Control System Warranty .......19

Emission Warranty Parts List ............................22

Replacement Parts ..........................................27

Maintenance and Repairs .................................28

Claims Procedure ............................................29

2008 Pontiac Limited Warranty and Owner Assistance Information

Owner Assistance .............................................30

Customer Satisfaction Procedure .......................30

State Warranty Enforcement Laws .....................31

Assistance For Text Telephone (TTY) Users .......31

Pontiac Roadside Assistance ............................32

Pontiac Courtesy Transportation ........................32

Warranty Information for California Only ..............32

Special Coverage Adjustment Programs

Beyond the Warranty Period ..........................33

Customer Assistance Offices .............................33

Online Owner Center .......................................34

2008 Pontiac Limited Warranty and Owner Assistance Information

An Important Message to Pontiac Owners...

Pontiac’s Commitment to You

We are committed to assuring your satisfaction with

your new Pontiac.

Your Pontiac dealer also wants you to be completely

satisfied and invites you to return for all your service

needs, both during and after the warranty period.

Owner Assistance

Your Pontiac dealer is best equipped to provide all

of your service needs. Should you ever encounter a

problem that is not resolved during or after the limited

warranty period, talk to a member of dealer management.

Under certain circumstances, GM and/or GM dealers

may provide assistance after the limited warranty period

has expired when the problem results from a defect

in material or workmanship. These instances will be

reviewed on a case-by-case basis. If your problem

has not been resolved to your satisfaction, follow the

“Customer Satisfaction Procedure” as outlined under

Owner Assistance on page 30.

We thank you for choosing a Pontiac.

GM Participation in an Alternative

Dispute Resolution Program

See the “Customer Satisfaction Procedure” under

Owner Assistance on page 30 for information on the

voluntary, non-binding Alternative Dispute Resolution

Program in which GM participates.

Warranty Service — United States and

Canada

Your selling dealership has made a large investment to

ensure that they have the proper tools, training, and parts

inventory to make any necessary warranty repairs should

they be required during the warranty period. We ask that

you return to your selling dealer for warranty repairs.

In the event of an emergency repair, you may take your

vehicle to any authorized GM dealer for warranty repairs.

However, certain warranty repairs require special tools or

training that only a dealer selling your brand may have.

Therefore, not all dealers are able to perform every

repair. If a particular dealership cannot assist you, then

contact the Customer Assistance Center. If you have

changed your residence, visit any Pontiac dealer in the

United States or Canada for warranty service.

1

Warranty Coverage at a Glance

The warranty coverages are summarized below.

New Vehicle Limited Warranty

Bumper-to-Bumper (Includes Tires)

•Coverage is for the first 3 years or 36,000 miles,

whichever comes first.

Powertrain

•Coverage is for the first 5 years or 100,000 miles,

whichever comes first.

Sheet Metal

•Corrosion coverage is for the first 3 years or

36,000 miles, whichever comes first.

•Rust-through coverage is for the first 6 years or

100,000 miles, whichever comes first.

6.6L DURAMAX

®

Diesel Engine

(If Equipped)

•Coverage is for the first 5 years or 100,000 miles,

whichever comes first.

Emission Control System Warranty

For light duty trucks, see “How to Determine the

Applicable Emissions Control System Warranty” under

Emission Control Systems Warranty on page 17 for

more information.

2

Federal

•Gasoline Engines

− Defects and performance for cars and light duty

truck emission control systems are covered for the

first 2 years or 24,000 miles, whichever comes

first. From the first 2 years or 24,000 miles to

3 years or 36,000 miles defects in material or

workmanship continue to be covered under the

New Vehicle Limited Warranty Bumper-to-Bumper

coverage explained previously. Specified major

components are covered for the first 8 years or

80,000 miles, whichever comes first.

− Defects and performance for heavy duty truck

emission control systems are covered for the first

5 years or 50,000 miles, whichever comes first.

•6.6L DURAMAX

®

Diesel Engines are covered

for the first 5 years or 50,000 miles, whichever

comes first.

California

•Gasoline Engines

− Defects and performance for cars and trucks

with light duty or medium duty emission

control systems are covered for the first 3 years

or 50,000 miles, whichever comes first.

− Specified components for cars or light duty

trucks equipped with light duty or medium

duty truck emission control systems are covered

for the first 7 years or 70,000 miles, whichever

comes first.

•6.6L DURAMAX

®

Diesel Engines

− Defects and performance for the emission control

systems are covered for the first 5 years or

50,000 miles, whichever comes first.

− Specified components for the emission control

system are covered for the first 7 years or

70,000 miles, whichever comes first.

Important: Some California emission vehicles may

have special coverages longer than those listed here.

See “California Emission Control System Warranty”

under Emission Control Systems Warranty on page 17.

Noise Emissions

•Coverage is for applicable vehicles weighing over

10,000 lbs based on the Gross Vehicle Weight

Rating (GVWR) only, for the entire life of the

vehicle.

3

General Motors Corporation New Vehicle Limited Warranty

GM will provide for repairs to the vehicle during the

warranty period in accordance with the following terms,

conditions, and limitations.

What Is Covered

Warranty Applies

This warranty is for GM vehicles registered in the

United States and normally operated in the United States

or Canada, and is provided to the original and any

subsequent owners of the vehicle during the warranty

period.

Repairs Covered

The warranty covers repairs to correct any vehicle

defect related to materials or workmanship occurring

during the warranty period. Needed repairs will be

performed using new or remanufactured parts.

No Charge

Warranty repairs, including towing, parts, and labor, will

be made at no charge.

Obtaining Repairs

To obtain warranty repairs, take the vehicle to a Pontiac

dealer facility within the warranty period and request

the needed repairs. A reasonable time must be allowed

for the dealer to perform necessary repairs.

Warranty Period

The warranty period for all coverages begins on the

date the vehicle is first delivered or put in use and ends

at the expiration of the coverage period.

Bumper-to-Bumper Coverage

The complete vehicle is covered for 3 years or

36,000 miles, whichever comes first, except for other

coverages listed here under “What Is Covered” and

those items listed under “What Is Not Covered” later

in this section.

4

Powertrain Coverage

The powertrain is covered for 5 years or 100,000 miles,

whichever comes first, except for other coverages

listed here under “What is Covered” and those items

listed under “What is Not Covered” later in this section.

Engine: Cylinder head, block, timing gears, timing

chain, timing cover, oil pump/oil pump housing, OHC

carriers, valve covers, oil pan, seals, gaskets,

turbocharger, supercharger and all internal lubricated

parts as well as manifolds, flywheel, water pump,

harmonic balancer and engine mount. Timing belts are

covered until the first scheduled maintenance interval.

Transmission/Transaxle/Transfer Case: Case, all

internal lubricated parts, torque converter, transfer case,

transmission/transaxle mounts, seals, and gaskets.

Drive Systems: Final drive housing, all internal

lubricated parts, axle shafts and bearings, constant

velocity joints, axle housing, propeller shafts, universal

joints, wheel bearings, locking hubs, front differential

actuator, supports, front and rear hub bearings,

seals and gaskets.

Tire Coverage

The tires supplied with your vehicle are covered

against defects in material or workmanship under the

Bumper-to-Bumper coverage. Any tire replaced will

continue to be warranted for the remaining portion of

the Bumper-to-Bumper coverage period.

Following expiration of the Bumper-to-Bumper

coverage, tires may continue to be covered under the tire

manufacturer’s warranty. Review the tire manufacturer’s

warranty booklet or consult the tire manufacturer

distributor for specific details.

Accessory Coverages

All GM accessories and parts sold by GM and

permanently installed on a GM vehicle prior to delivery

will be covered under the provisions of the New Vehicle

Limited Warranty. In the event GM accessories are

installed after vehicle delivery, or are replaced under the

new vehicle warranty, they will be covered, parts and

labor, for the balance of the vehicle warranty, but in no

event less than 12 months/12,000 miles. This coverage

is only effective for GM accessories permanently installed

by a GM dealer or an associated GM-approved

Accessory Distributor/Installer (ADI).

5

GM accessories sold over-the-counter, or those not

requiring installation, will continue to receive the

standard GM Dealer Parts Warranty of 12 months

from the date of purchase, parts only.

GM Licensed Accessories are covered under the

accessory-specific manufacturer’s warranty and are

not warranted by GM or its dealers.

Notice: This warranty excludes:

Any communication device that becomes

unusable or unable to function as intended

due to unavailability of compatible wireless

service or GPS satellite signals.

Sheet Metal Coverage

Sheet metal panels are covered against corrosion and

rust-through as follows:

Corrosion: Body sheet metal panels are covered

against rust for 3 years or 36,000 miles, whichever

comes first.

Rust-Through: Any body sheet metal panel that rusts

through, an actual hole in the sheet metal, is covered for

up to 6 years or 100,000 miles, whichever comes first.

Important: Cosmetic or surface corrosion, resulting

from stone chips or scratches in the paint, for example,

is not included in sheet metal coverage.

Towing

Towing is covered to the nearest Pontiac dealer if your

vehicle cannot be driven because of a warranted defect.

6.6L DURAMAX

®

Diesel Engine Coverage

For trucks equipped with a 6.6L DURAMAX

®

Diesel

Engine, the diesel engine, except those items listed

under “What Is Not Covered” later in this section,

is covered for 5 years or 100,000 miles, whichever

comes first. For additional information, refer to Things

You Should Know About the New Vehicle Limited

Warranty on page 10. Also refer to the appropriate

emission control system warranty for possible additional

coverages.

6

What Is Not Covered

Tire Damage or Wear

Normal tire wear or wear-out is not covered. Road

hazard damage such as punctures, cuts, snags, and

breaks resulting from pothole impact, curb impact,

or from other objects is not covered. Also, damage

from improper inflation, spinning, as when stuck in

mud or snow, tire chains, racing, improper mounting or

dismounting, misuse, negligence, alteration, vandalism,

or misapplication is not covered.

Damage Due to Bedliners

Owners of trucks with a bedliner, whether after-market

or factory installed, should expect that with normal

operation the bedliner will move. This movement

may cause finish damage and/or squeaks and rattles.

Therefore, any damage caused by the bedliner is not

covered under the terms of the warranty.

Damage Due to Accident, Misuse, or

Alteration

Damage caused as the result of any of the following is

not covered.

•Collision, fire, theft, freezing, vandalism, riot,

explosion, or objects striking the vehicle

•Misuse of the vehicle such as driving over curbs,

overloading, racing, or other competition. Proper

vehicle use is discussed in the owner manual.

•Alteration or modification to the vehicle including

the body, chassis, or components after final

assembly by GM.

•Coverages do not apply if the odometer has been

disconnected, its reading has been altered, or

mileage cannot be determined.

Important: This warranty is void on vehicles currently

or previously titled as salvaged, scrapped, junked,

or totaled.

7

Damage or Corrosion Due to Environment,

Chemical Treatments, or Aftermarket

Products

Damage caused by airborne fallout, salt from sea air,

salt or other materials used to control road conditions,

chemicals, tree sap, stones, hail, earthquake, water or

flood, windstorm, lightning, the application of chemicals,

or sealants subsequent to manufacture, etc., is not

covered. See “Chemical Paint Spotting” under Things

You Should Know About the New Vehicle Limited

Warranty on page 10 for more details.

Damage Due to Insufficient or Improper

Maintenance

Damage caused by failure to follow the recommended

maintenance schedule intervals and/or failure to use

or maintain fluids, fuel, lubricants, or refrigerants

recommended in the owner manual is not covered.

Damage Due to Contaminated or Poor

Quality Fuel

Poor fuel quality or incorrect fuel may cause drivability

problems such as hesitation, lack of power, stall or

no start. It may also render gauges inoperable or

degrade functionality for components such as spark

plugs, oxygen sensors and the catalytic converter.

Damage from poor fuel quality, water contamination,

incorrect diesel fuel or gasoline may not be covered.

It is recommended that gasoline meet specifications

which were developed by automobile manufacturers

around the world and contained in the World-Wide Fuel

Charter which is available from the Alliance of Automobile

Manufacturers at www.autoalliance.org/fuel_charter.htm.

Gasoline meeting these specifications could provide

improved drivability and emission control system

performance compared to other gasoline.

8

Maintenance

All vehicles require periodic maintenance. Maintenance

services, such as those detailed in the owner manual are

at the owner’s expense. Vehicle lubrication, cleaning,

or polishing are not covered. Failure of or damage to

components requiring replacement or repair due to

vehicle use, wear, exposure, or lack of maintenance

is not covered.

Items such as:

•Audio System Cleaning

•Brake Pads/Linings

•Clutch Linings

•Coolants and Fluids

•Filters

•Keyless Entry Batteries *

•Limited Slip Rear Axle Service

•Tire Rotation

•Wheel Alignment/Balance **

•Wiper Inserts

are covered only when replacement or repair is the

result of a defect in material or workmanship.

* Consumable battery covered up to 12 months only.

** Maintenance items after 7,500 miles.

Extra Expenses

Economic loss or extra expense is not covered.

Examples include:

•Inconvenience

•Lodging, meals, or other travel costs

•Loss of vehicle use

•Payment for loss of time or pay

•State or local taxes required on warranty repairs

•Storage

Other Terms: This warranty gives you specific legal

rights and you may also have other rights which

vary from state to state.

GM does not authorize any person to create for it

any other obligation or liability in connection with these

vehicles. Any implied warranty of merchantability or

fitness for a particular purpose applicable to this

vehicle is limited in duration to the duration of this

written warranty. Performance of repairs and needed

adjustments is the exclusive remedy under this

written warranty or any implied warranty. GM shall

not be liable for incidental or consequential

damages, such as, but not limited to, lost wages

or vehicle rental expenses, resulting from breach

of this written warranty or any implied warranty.*

* Some states do not allow limitations on how long an

implied warranty will last or the exclusion or limitation of

incidental or consequential damages, so the above

limitations or exclusions may not apply to you.

9

Things You Should Know About the New Vehicle Limited Warranty

Warranty Repairs — Component

Exchanges

In the interest of customer satisfaction, GM may offer

exchange service on some vehicle components.

This service is intended to reduce the amount of time

your vehicle is not available for use due to repairs.

Components used in exchange are service replacement

parts which may be new, remanufactured, reconditioned,

or repaired, depending on the component involved.

All exchange components used meet GM standards and

are warranted the same as new components. Examples

of the types of components that might be serviced

in this fashion include: engine and transmission

assemblies, instrument cluster assemblies, radios,

compact disc players, tape players, batteries, and

powertrain control modules.

Warranty Repairs — Recycled Material

Environmental Protection Agency (EPA) guidelines

and GM support the capture, purification, and reuse

of automotive air conditioning refrigerant gases

and engine coolant. As a result, any repairs GM may

make to your vehicle may involve the installation

of purified reclaimed refrigerant and coolant.

Tire Service

Any authorized Pontiac or tire dealer for your brand of

tires can assist you with tire service. If, after contacting

one of these dealers, you need further assistance or you

have questions, contact Pontiac Customer Assistance

Center. The toll-free telephone numbers are listed under

Owner Assistance on page 30.

10

6.6L DURAMAX

®

Diesel Engine

Components

For trucks equipped with 6.6L Duramax

®

Diesel Engine,

the complete engine assembly, including turbocharger

components, is covered for defects in material or

workmanship for 5 years or 100,000 miles, whichever

comes first.

•Cylinder block and heads and all internal parts,

intake and exhaust manifolds, timing gears, timing

gear chain or belt and cover, flywheel, harmonic

balancer, valve covers, oil pan, oil pump, water

pump, fuel pump, engine mounts, seals, and

gaskets

•Diesel Fuel Metering System: injection pump,

nozzles, high pressure lines, and high pressure

sealing devices

•Glow Plug Control System: control/glow plug

assembly, glow plugs, cold advance relay, and

Engine Control Module (ECM)

•Fuel injection control module, integral oil cooler,

transmission adapter plate, left and right common

fuel rails, fuel filter assembly, fuel temperature

sensor, and function block

Important: Some of these components may also be

covered by the Emission Warranty. See the “Emission

Warranty Parts List” under Emission Control Systems

Warranty on page 17 for details.

Aftermarket Engine Performance

Enhancement Products and

Modifications

Some aftermarket engine performance products and

modifications promise a way to increase the horsepower

and torque levels of your vehicle’s powertrain.

You should be aware that these products may have

detrimental effects on the performance and life of

the engine, exhaust emission system, transmission,

and drivetrain. The Duramax

®

Diesel Engine, Allison

Automatic Transmission

®

, and drivetrain have been

designed and built to offer industry leading durability

and performance in the most demanding applications.

Engine power enhancement products may enable

the engine to operate at horsepower and torque levels

that could damage, create failure, or reduce the life

of the engine, engine emission system, transmission,

and drivetrain. Damage, failure, or reduced life of

the engine, transmission, emission system, drivetrain

or other vehicle components caused by aftermarket

engine performance enhancement products or

modifications may not be covered under your

vehicle warranty.

11

After-Manufacture “Rustproofing”

Your vehicle was designed and built to resist corrosion.

Application of additional rust-inhibiting materials is

neither necessary nor required under the Sheet Metal

Coverage. GM makes no recommendations concerning

the usefulness or value of such products.

Application of after-manufacture rustproofing products

may create an environment which reduces the corrosion

resistance built into your vehicle. Repairs to correct

damage caused by such applications are not covered

under your New Vehicle Limited Warranty.

Paint, Trim, and Appearance Items

Defects in paint, trim, upholstery, or other appearance

items are normally corrected during new vehicle

preparation. If you find any paint or appearance

concerns, advise your dealer as soon as possible.

Your owner manual has instructions regarding the

care of these items.

Vehicle Operation and Care

Considering the investment you have made in your

Pontiac, we know you will want to operate and maintain

it properly. We urge you to follow the maintenance

instructions in your owner manual.

If you have questions on how to keep your vehicle in

good working condition, see your Pontiac dealer, the

place many customers choose to have their maintenance

work done. You can rely on your Pontiac dealer to use

the proper parts and repair practices.

Maintenance and Warranty Service

Records

Retain receipts covering performance of regular

maintenance. Receipts can be very important if a

question arises as to whether a malfunction is caused

by lack of maintenance or a defect in material or

workmanship.

A “Maintenance Record” is provided in the maintenance

schedule section of the owner manual for recording

services performed.

The servicing dealer can provide a copy of any warranty

repairs for your records.

12

Chemical Paint Spotting

Some weather and atmospheric conditions can create a

chemical fallout. Airborne pollutants can fall upon and

adhere to painted surfaces on your vehicle. This damage

can take two forms: blotchy, ring-shaped discolorations,

and/or small irregular dark spots etched into the paint

surface.

Although no defect in the factory applied paint causes

this, Pontiac will repair, at no charge to the owner,

the painted surfaces of new vehicles damaged by

this fallout condition within 12 months or 12,000 miles

of purchase, whichever comes first.

Warranty Coverage — Extensions

Time Extensions: The New Vehicle Limited Warranty

will be extended one day for each day beyond the first

24 hour period in which your vehicle is at an authorized

dealer facility for warranty service. You may be asked to

show the repair orders to verify the period of time the

warranty is to be extended. Your extension rights may

vary depending on state law.

Mileage Extensions: Prior to delivery, some mileage is

put on your vehicle during testing at the assembly plant,

during shipping, and while at the dealer facility. The

dealer records this mileage on the first page of this

warranty booklet at delivery. For eligible vehicles, this

mileage will be added to the mileage limits of the warranty

ensuring that you receive full benefit of the coverage.

Mileage extension eligibility:

•Applies only to new vehicles held exclusively in new

vehicle inventory.

•Does not apply to used vehicles, GM owned

vehicles, dealer owned used vehicles, or dealer

demonstrator vehicles.

•Does not apply to vehicles with more than

1,000 miles on the odometer even though the

vehicle may not have been registered for license

plates.

13

Touring Owner Service — Foreign

Countries

If you are touring in a foreign country and repairs

are needed, take your vehicle to a GM dealer facility,

preferably one which sells and services Pontiac vehicles.

Once you return to the United States you should provide

your dealer with a statement of circumstances, the

original repair order, proof of ownership, and any paid

receipt indicating the work performed and parts replaced

for reimbursement consideration.

Important: Repairs made necessary by the use of

improper or dirty fuels and lubricants are not covered

under warranty. See your owner manual for additional

information on fuel requirements when operating in

foreign countries.

Warranty Service — Foreign Countries

This warranty applies to GM vehicles registered

in the United States and normally operated in the

United States or Canada. If you have permanently

relocated and established household residency in

another country, GM may authorize the performance

of repairs under the warranty authorized for vehicles

generally sold by GM in that country. Contact an

authorized GM dealer in your country for assistance.

Important: GM warranty coverages may be void

on GM vehicles that have been imported/exported

for resale.

14

Original Equipment Alterations

This warranty does not cover any damage or failure

resulting from modification or alteration to the vehicle’s

original equipment as manufactured or assembled

by General Motors. Examples of the types of alterations

that would not be covered include cutting, welding,

or disconnecting of the vehicle’s original equipment

parts and components.

Additionally, General Motors does not warranty

non-GM parts and/or calibrations. The use of parts

and/or control module calibrations not issued through

General Motors will void the warranty coverage for those

components that are damaged or otherwise affected

by the installation of the non-GM part and/or control

module calibration.

The only exception is that non-GM parts labeled

“Certified to EPA Standards” are covered by the

Federal Emissions Performance Warranty.

Recreation Vehicle and Special Body

or Equipment Alterations

Installation or alterations to the original equipment

vehicle, or chassis, as manufactured and assembled by

GM, are not covered by this warranty. The special body

company, assembler, or equipment installer is solely

responsible for warranties on the body or equipment

and any alterations to any of the parts, components,

systems, or assemblies installed by GM. Examples

include, but are not limited to, special body installations,

such as recreational vehicles, the installation of any

non-GM part, cutting, welding, or the disconnecting

of original equipment vehicle or chassis parts and

components, extension of wheelbase, suspension

and driveline modifications, and axle additions.

15

Pre-Delivery Service

Defects in the mechanical, electrical, sheet metal,

paint, trim, and other components of your vehicle may

occur at the factory or while it is being transported to the

dealer facility. Normally, any defects occurring during

assembly are identified and corrected at the factory

during the inspection process. In addition, dealers

inspect each vehicle before delivery. They repair any

uncorrected factory defects and any transit damage

detected before the vehicle is delivered to you.

Any defects still present at the time the vehicle is

delivered to you are covered by the warranty. If you find

any defects, advise your dealer without delay. For further

details concerning any repairs which the dealer may have

made prior to you taking delivery of your vehicle, ask your

dealer.

Production Changes

GM and GM dealers reserve the right to make changes

in vehicles built and/or sold by them at any time without

incurring any obligation to make the same or similar

changes on vehicles previously built and/or sold by them.

Noise Emissions Warranty

for Light Duty Trucks Over

10,000 LBS Gross Vehicle

Weight Rating (GVWR) Only

GM warrants to the first person who purchases the

vehicle for purposes other than resale and to each

subsequent purchaser of this vehicle, as manufactured

by GM, that this vehicle was designed, built, and

equipped to conform at the time it left GM’s control

with all applicable United States EPA Noise Control

Regulations.

This warranty covers this vehicle as designed, built,

and equipped by GM, and is not limited to any particular

part, component, or system of the vehicle manufactured

by GM. Defects in design, assembly, or in any part,

component, or vehicle system as manufactured by GM,

which, at the time it left GM’s control, caused noise

emissions to exceed Federal Standards, are covered

by this warranty for the life of the vehicle.

16

Emission Control Systems Warranty

The emission warranty on your vehicle is issued in

accordance with the U.S. Federal Clean Air Act. Defects

in material or workmanship in GM emission parts may

also be covered under the New Vehicle Limited Warranty

Bumper-to-Bumper coverage. There may be additional

coverage on GM diesel engine vehicles. In any case,

the warranty with the broadest coverage applies.

What Is Covered

The parts covered under the emission warranty are

listed under the “Emission Warranty Parts List” later

in this section.

How to Determine the Applicable

Emissions Control System Warranty

State and Federal agencies may require different

emission control system warranty depending on:

•Whether the vehicle conforms to regulations

applicable to light duty or heavy duty emission

control systems.

•Whether the vehicle conforms to or is certified for

California regulations in addition to U.S. EPA

Federal regulations.

All vehicles are eligible for Federal Emissions Control

System Warranty Coverage. If the emissions control

label contains language stating the vehicle conforms

to California regulations, the vehicle is also eligible

for California Emissions Control System Warranty

Coverage.

17

Federal Emission Control System

Warranty

Federal Warranty Coverage

•Car or Light Duty Truck with a Gross Vehicle

Weight Rating (GVWR) of 8,500 lbs. or less

− 2 years or 24,000 miles and 8 years or

80,000 miles for the catalytic converter or vehicle,

powertrain, control module, whichever comes first.

•Light Duty Truck equipped with Heavy Duty

Gasoline Engine and with a Gross Vehicle

Weight Rating (GVWR) greater than 8,500 lbs.

− 5 years or 50,000 miles, whichever comes first.

•Light Duty Truck equipped with Heavy Duty

Diesel Engine and with a Gross Vehicle Weight

Rating (GVWR) greater than 8,500 lbs.

− 5 years or 50,000 miles, whichever comes first.

Federal Emission Defect Warranty

GM warrants to the owner the following:

•The vehicle was designed, equipped, and built

so as to conform at the time of sale with the

applicable regulations of the Federal

Environmental Protection Agency (EPA).

•The vehicle is free from defects in material and

workmanship which cause the vehicle to fail to

conform with those regulations during the emission

warranty period.

Emission related defects in the genuine GM parts listed

under the Emission Warranty Parts List, including related

diagnostic costs, parts, and labor are covered by this

warranty.

18

Federal Emission Performance Warranty

Some states and/or local jurisdictions have established

periodic vehicle Inspection and Maintenance (I/M)

programs to encourage proper maintenance of your

vehicle. If an EPA-approved I/M program is enforced

in your area, you may also be eligible for Emission

Performance Warranty coverage when all of the

following three conditions are met:

•The vehicle has been maintained and operated

in accordance with the instructions for proper

maintenance and use set forth in the owner

manual supplied with your vehicle.

•The vehicle fails an EPA-approved I/M test during

the emission warranty period.

•The failure results, or will result, in the owner of the

vehicle having to bear a penalty or other sanctions,

including the denial of the right to use the vehicle,

under local, state, or federal law.

GM warrants that your dealer will replace, repair, or

adjust to GM specifications, at no charge to you, any of

the parts listed under the “Emission Warranty Parts List”

later in this section which may be necessary to conform to

the applicable emission standards. Non-GM parts labeled

“Certified to EPA Standards” are covered by the Federal

Emission Performance Warranty.

California Emission Control System

Warranty

This section outlines the emission warranty that GM

provides for your vehicle in accordance with the California

Air Resources Board. Defects in material or workmanship

in GM emission parts may also be covered under the

New Vehicle Limited Warranty Bumper-to-Bumper

coverage. There may be additional coverage on GM

diesel engine vehicles. In any case, the warranty with

the broadest coverage applies.

This warranty applies if your vehicle meets both of the

following requirements:

•Your vehicle is registered in California or other

states adopting California emission and

warranty regulations*.

•Your vehicle is certified for sale in California as

indicated on the vehicle’s emission control

information label.

* Important: Connecticut, Maine, Massachusetts,

Pennsylvania, Rhode Island, and Vermont have California

Emissions Warranty coverage. (New York adopted

California emission standards, but not the California

Emissions Warranty. The Federal Emissions Control

Warranty applies to all non-PZEV vehicles in New York.)

California Partial Zero Emission Vehicles (PZEV) have

extended coverage on all emission related parts.

Important: California, New York, Massachusetts,

Vermont, Maine, Connecticut, Rhode Island, and New

Jersey have PZEV Emission Warranty Coverage.

19

Your Rights and Obligations (For Vehicles

Subject to California Exhaust Emission

Standards)

The Emission Control System Warranty on your vehicle

is issued in accordance with the California Air Resources

Board and GM. In California, new motor vehicles must

be designed, equipped, and built to meet the states’

stringent anti-smog standards. GM must warrant your

vehicle’s emission control system for the periods of time

and mileage listed provided there has been no abuse,

neglect, or improper maintenance of your vehicle. Your

vehicle’s emission control system may include parts such

as the fuel injection system, ignition system, catalytic

converter, and engine computer. Also included are

hoses, belts, connectors, and other emission related

assemblies.

Where a warrantable condition exists, GM will repair

your vehicle at no cost to you including diagnosis, parts,

and labor.

California Emission Defect and Emission

Performance Warranty Coverage

For cars and trucks with light duty or medium duty

emissions:

•For 3 years or 50,000 miles, whichever comes first:

− If your vehicle fails a smog check inspection, GM

will make all necessary repairs and adjustments to

ensure that your vehicle passes the inspection.

This is your Emission Control System Performance

Warranty.

− If any emission related part on your vehicle is

defective, GM will repair or replace it. This is your

Short-term Emission Defects Warranty.

•For 7 years or 70,000 miles, whichever comes first:

− If an emission related part listed in this booklet

specially noted with coverage for 7 years

or 70,000 miles is defective, GM will repair or

replace it. This is your Long-term Emission

Control System Defects Warranty.

20

•For 8 years or 80,000 miles, whichever comes first:

− If the catalytic converter or vehicle (powertrain)

control module is found to be defective, GM will

repair or replace it under the Federal Emission

Control System Warranty.

•For 8 years or 100,000 miles, whichever comes

first for California Low Emission Vehicle 2 (LEV2)

vehicles equipped with option code NUA:

− If an emission related part listed in this booklet

specially noted with 7 years/70,000 miles or

8 years/80,000 miles is defective, GM will repair

or replace it. This is your Long-term Emission

Control System Defect Warranty.

•For 15 years or 150,000 miles, whichever comes

first for a Partial Zero Emission Vehicle (PZEV):

− If any emission related part listed in this booklet

is defective GM will repair or replace it. This is

your (PZEV) Emission Control System Defects

Warranty.

Any authorized Pontiac dealer will, as necessary

under these warranties, replace, repair, or adjust to

GM specifications any genuine GM parts that affect

emissions.

The applicable warranty period shall begin on the date

the vehicle is delivered to the first retail purchaser or, if

the vehicle is first placed in service as a demonstrator or

company vehicle prior to sale at retail, on the date the

vehicle is placed in such service.

Owner’s Warranty Responsibilities

As the vehicle owner, you are responsible for the

performance of the scheduled maintenance listed in

your owner manual. GM recommends that you retain all

maintenance receipts for your vehicle, but GM cannot

deny warranty coverage solely for the lack of receipts

or for your failure to ensure the performance of all

scheduled maintenance.

You are responsible for presenting your vehicle to a GM

dealer selling your vehicle line as soon as a problem

exists. The warranted repairs should be completed in

a reasonable amount of time, not to exceed 30 days.

As the vehicle owner, you should also be aware that GM

may deny warranty coverage if your vehicle or a part

has failed due to abuse, neglect, improper or insufficient

maintenance, or modifications not approved by GM.

If you have any questions regarding your rights and

responsibilities under these warranties, you should

contact the Customer Assistance Center at

1-800-762-2737 or, in California, write to:

State of California Air Resources Board

Mobile Source Operations Division

P.O. Box 8001

El Monte, CA 91731-2990

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Emission Warranty Parts List

The emission parts listed here are covered under the

Emission Control System Warranty. The terms are

explained previously in this section under the “Federal

Emission Control System Warranty” and the “California

Emission Control System Warranty”.

Important: Certain parts may be covered beyond

these warranties if shown with asterisk(s) as follows:

•(*) 7 years/70,000 miles, whichever comes first,

California Emission Control System Warranty

coverage.

•(**) 8 years/80,000 miles, whichever comes first,

Federal Emission Control System Warranty

coverage. (Also applies to California certified light

duty and medium duty vehicles.)

•(*) and (**) are 8 years/100,000 miles, whichever

comes first, for California LEV2 vehicles equipped

with option code NUA.

The Emission Control Systems Warranty obligations do

not apply to conditions resulting from tampering,

abuse, neglect, or improper maintenance; or any other

item listed under “What Is Not Covered” under

General Motors Corporation New Vehicle Limited

Warranty on page 4. The “Other Terms” presented under

General Motors Corporation New Vehicle Limited

Warranty on page 4 also apply to the emission related

warranties.

Powertrain Control System

ABS Control Module **

Camshaft Position Actuator *

Camshaft Position Actuator Valve

Coolant Level Sensor

Data Link Connector

Electronic Throttle Control (ETC) Motor

Engine Control Module (ECM) **

Engine Coolant Temperature Sensor

Fast Idle Solenoid

Flexible Fuel Sensor *

Fuel Control Module **

Intake Air Temperature Sensor

Malfunction Indicator Lamp

Manifold Absolute Pressure Sensor

Mass Air Flow Sensor

Oil Pressure Sensor (DoD™ only)

Oxygen Sensors

Powertrain Control Module (PCM) **

Programmable Read Only Memory (PROM)

Throttle Position Sensor

22

Throttle Position Switch

Vehicle Control Module (VCM) **

Vehicle Speed Sensor

Wheel Speed Sensor

Transmission Controls and Torque Management

GMLAN (CAN) Communications Circuit

Manual Transmission Clutch Switch

Park/Neutral Switch

Torque Converter Clutch Solenoids

Torque Converter Clutch Switch

Transmission Control Module **

Transmission Fluid Temperature Sensor

Transmission Gear Selection Switch (Diesel)

Transmission Internal Mode Switch

Transmission Pressure Control Solenoids

Transmission Pressure Switches

Transmission Shift Solenoids

Transmission Speed Sensors

Fuel Management System

Common Rail Assembly (6.6L DURAMAX

®

Diesel) *

Diesel Fuel Injection Pump *

Diesel Fuel Injection Pump Timing Adjust

Diesel Fuel Injector Control Module – EDU

(6.6L DURAMAX

®

Diesel) *

Diesel Fuel Temperature Sensor

Direct Fuel Injector Assembly

(6.6L DURAMAX

®

Diesel) *

Fuel Injector

Fuel Pressure Regulator

Fuel Rail Assembly *

Fuel Rail Pressure Sensor

Function Block (6.6L DURAMAX

®

Diesel)

High Pressure Fuel Pump (SIDI) *

Air Management System

Air Cleaner

Air Cleaner Diaphragm Motor

Air Cleaner Resonator

23

Air Cleaner Temperature Compensator Valve

Air Intake Ducts

Charge Air Control Actuator

Charge Air Control Solenoid Valve

Charge Air Control Valve

Charge Air Cooler *

Charge Air Cooler Fan

Idle Air Control Valve

Idle Speed Control Motor

Intake Manifold *

Intake Manifold Gasket (7/70 Only Uplander,

Montana SV6, and DURAMAX

®

Diesel) *

Intake Manifold Heater

Intake Manifold Tuning Valve

Intake Manifold Tuning Valve Relay

Supercharger Assembly *

Throttle Body * (Replacement Only)

Throttle Body Heater

Throttle Closing Dashpot

Turbocharger Assembly *

Turbocharger Boost Sensor

Turbocharger Oil Separator

Turbocharger Thermo Purge Switch

Vacuum Pump (6.6L DURAMAX

®

Diesel)

Ignition System

Camshaft Position Sensor(s)

Crankshaft Position Sensor(s)

Distributor

Distributor Cap

Distributor Pick Up Coil

Distributor Rotor

Glow Plug(s) (Diesel)

Glow Plug Controller (Diesel)

Glow Plug Relay (Diesel)

Ignition Coil(s)

Ignition Control Module

Ignition Timing Adjustment

Knock Sensor

Spark Plug Wires

Spark Plugs

24

Catalytic Converter System

Catalytic Converter(s) and Muffler if attached

as assembly **

Diesel Exhaust Temperature and Pressure Sensors

Diesel Particulate Filter (DPF) *

Exhaust Manifold (7/70 Only Corvette 7.0L, Equinox,

Torrent, Uplander, Montana SV6, Cadillac DTS 4.6L

and XLR, (Impala and Grand Prix 5.3L right side) and

C/K Trucks < 14,000 GVWR 8.1L) *

Exhaust Manifold with Catalytic Converter attached

as assembly **

Exhaust Manifold Gasket

Exhaust Pipes and/or Mufflers (when located between

catalytic converters and exhaust manifold)

Positive Crankcase Ventilation System

Oil Filler Cap

PCV Filter

PCV Oil Separator

PCV Valve

Exhaust Gas Recirculation System

EGR Feed and Delivery Pipes or Cast-in Passages

EGR Valve

EGR Valve Cooler (6.6L DURAMAX

®

Diesel) *

EGR Vacuum Pump Assembly

(6.6L DURAMAX

®

Diesel)

Secondary Air Injection System

Air Pump

Check Valves

Evaporative Emission Control System

(Gasoline Engines)

Canister

Canister Purge Solenoid Valve

Canister Vent Solenoid

Fuel Feed and Return Pipes and Hoses

Fuel Filler Cap

Fuel Level Sensor

Fuel Limiter Vent Valve *

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Fuel Tank(s) *

Fuel Tank Filler Pipe (with restrictor)

Fuel Tank Vacuum or Pressure Sensor

Hybrid

Auxiliary Transmission Fluid Pump

Battery Cooling Fan

Battery Pack Control Module (BPCM) *

Battery Pack Current Sensor

Brake Pedal Travel Sensor

Drive Motors A and B

Drive Motor A and B Resolvers

Drive Motor/Generator Control Module

(DMCM - HCP, MCPA, MCPB) **

Electro-Hydraulic Brake Control Module (EBCM) **

Energy Storage Control Module **

Fuel Filler Pipe Adapter Seal

Hybrid Batteries

Hybrid Battery Temperature Sensors

Hybrid Battery Voltage Sensors

SGCM Coolant Circuit (fan and fan relay and pump)

Starter Generator Control Module **

Transmission Friction Elements

Transmission Substrate Temperature Sensor

Miscellaneous Items Used with Above Components

are Covered

Belts

Boots

Clamps

Connectors

Ducts

Fittings

Gaskets

Grommets

Hoses

Housings

Mounting Hardware

Pipes

Pulleys

Sealing Devices

Springs

Tubes

Wiring

26

Parts specified in your maintenance schedule that

require scheduled replacement are covered up to their

first replacement interval or the applicable emission

warranty coverage period, whichever comes first. If

failure of one of these parts results in failure of another

part, both will be covered under the Emission Control

System Warranty.

Parts specified in your maintenance schedule that

require scheduled replacement are covered up to their

first replacement interval or the applicable emission

warranty coverage period, whichever comes first. If

failure of one of these parts results in failure of another

part, both will be covered under the Emission Control

System Warranty.

For detailed information concerning specific parts

covered by these emission control systems warranties,

ask your dealer.

Replacement Parts

The emission control systems of your vehicle were

designed, built, and tested using genuine GM parts*

and the vehicle is certified as being in conformity with

applicable federal and California emission requirements.

Accordingly, it is recommended that any replacement

parts used for maintenance or for the repair of

emission control systems be new, genuine GM parts.

The warranty obligations are not dependent upon

the use of any particular brand of replacement parts.

The owner may elect to use non-genuine GM parts for

replacement purposes. Use of replacement parts which

are not of equivalent quality may impair the effectiveness

of emission control systems.

If other than new, genuine GM parts are used for

maintenance replacements or for the repair of parts

affecting emission control, the owner should assure

himself/herself that such parts are warranted by their

manufacturer to be equivalent to genuine GM parts

in performance and durability.

* “Genuine GM parts,” when used in connection with

GM vehicles means parts manufactured by or for GM,

designed for use on GM vehicles, and distributed by any

division or subsidiary of GM.

27

Maintenance and Repairs

Maintenance and repairs can be performed by any

qualified service outlet; however, warranty repairs must

be performed by any authorized dealer except in an

emergency situation when a warranted part or a

warranty station is not reasonably available to the

vehicle owner.

In an emergency, where an authorized dealer is

not reasonably available, repairs may be performed at

any available service establishment or by the owner,

using any replacement part. Pontiac will consider

reimbursement for the expense incurred, including

diagnosis, not to exceed the manufacturer’s suggested

retail price for all warranted parts replaced and labor

charges based on Pontiac’s recommended time

allowance for the warranty repair and the geographically

appropriate labor rate. A part not being available within

10 days or a repair not being completed within 30 days

constitutes an emergency. Retain receipts and failed

parts in order to receive compensation for warranty

repairs reimbursable due to an emergency.

If, in an emergency situation, it is necessary to have

repairs performed by other than a Pontiac dealer and you

believe the repairs are covered by emission warranties,

take the replaced parts and your receipt to a Pontiac

dealer for reimbursement consideration. This applies to

both the Federal Emission Defect Warranty and Federal

Emission Performance Warranty.

Receipts and records covering the performance of

regular maintenance or emergency repairs should

be retained in the event questions arise concerning

maintenance. These receipts and records should be

transferred to each subsequent owner. GM will not deny

warranty coverage solely on the absence of maintenance

records. However, GM may deny a warranty claim if a

failure to perform scheduled maintenance resulted in the

failure of a warranty part.

28

Claims Procedure

As with the other warranties covered in this booklet,

take your vehicle to any authorized Pontiac dealer facility

to obtain service under the emission warranty. This

should be done as soon as possible after failing an

EPA-approved I/M test or a California smog check test,

or at any time you suspect a defect in a part.

Those repairs qualifying under the warranty will be

performed by any Pontiac dealer at no charge. Repairs

which do not qualify will be charged to you. You will be

notified as to whether or not the repair qualifies under the

warranty within a reasonable time, not to exceed 30 days

after receipt of the vehicle by the dealer, or within the time

period required by local or state law.

The only exceptions would be if you request or agree to

an extension, or if a delay results from events beyond

the control of your dealer or GM. If you are not so

notified, GM will provide any required repairs at

no charge.

In the event a warranty matter is not handled to

your satisfaction, refer to the “Customer Satisfaction

Procedure” under Owner Assistance on page 30.

For further information or to report violations of the

Emission Control System Warranty, you may contact

the EPA at:

Manager, Certification and Compliance

Division (6405J)

Warranty Claims

Environmental Protection Agency

Ariel Rios Building

1200 Pennsylvania Avenue, N.W.

Washington, DC 20460

For a vehicle subject to the California Exhaust Emission

Standards, you may contact the:

State of California Air Resources Board

Mobile Source Operations Division

P.O. Box 8001

El Monte, CA 97131-2990

29

Owner Assistance

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your

dealer and to Pontiac. Normally, any concerns with the

sales transaction or the operation of your vehicle will be

resolved by your dealer’s sales or service departments.

Sometimes, however, despite the best intentions of all

concerned, misunderstandings can occur. If your concern

has not been resolved to your satisfaction, the following

steps should be taken:

STEP ONE: Discuss your concern with a member of

dealer management. Normally, concerns can be quickly

resolved at that level. If the matter has already been

reviewed with the sales, service, or parts manager,

contact the owner of the dealer facility or the general

manager.

STEP TWO: If after contacting a member of dealer

management, it appears your concern cannot be

resolved by the dealer without further help contact

the Pontiac Customer Assistance Center by calling

1-800-762-2737. In Canada, contact GM of Canada

Central Office in Oshawa by calling 1-800-263-3777:

English, or 1-800-263-7854: French.

We encourage you to call the toll-free number in

order to give your inquiry prompt attention. Have

the following information available to give the Customer

Assistance Representative:

•The Vehicle Identification Number (VIN). This is

available from the vehicle registration, title, or the

plate above the top of the instrument panel on

the driver side, and visible through the windshield.

•The dealer name and location

•The vehicle’s delivery date and present mileage

When contacting Pontiac, remember that your concern

will likely be resolved at a dealer’s facility. That is why we

suggest you follow Step One first if you have a concern.

STEP THREE: Both GM and your GM dealer are

committed to making sure you are completely satisfied

with your new vehicle. However, if you continue to

remain unsatisfied after following the procedure outlined

in Steps One and Two, you should file with the Better

Business Bureau (BBB) Auto Line Program to enforce

any additional rights you may have.

30

The BBB Autoline Program is an out of court program

administered by the Council of Better Business Bureaus

to settle automotive disputes regarding vehicle repairs or

the interpretation of the New Vehicle Limited Warranty.

Although you may be required to resort to this informal

dispute resolution program prior to filing a court action,

use of the program is free of charge and your case will

generally be heard within 40 days. If you do not agree

with the decision given in your case, you may reject it and

proceed with any other venue for relief available to you.

Contact the BBB Auto Line Program using the toll-free

telephone number or write them at the following address:

BBB Auto Line Program

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203-1804

www.lemonlaw.bbb.org

Telephone: 1-800-955-5100

This program is available in all 50 states and the

District of Columbia. Eligibility is limited by vehicle age,

mileage, and other factors. GM reserves the right to

change eligibility limitations and/or to discontinue

its participation in this program.

State Warranty Enforcement Laws

Laws in many states permit owners to obtain a

replacement vehicle or a refund of the purchase price

under certain circumstances. The provisions of these

laws vary from state to state. To the extent allowed by

state law, GM requires that you first provide us with

written notification of any service difficulty you have

experienced so that we have an opportunity make any

needed repairs before you are eligible for the remedies

provided by these laws. Your written notification should

be sent to the Pontiac Customer Assistance Center.

Assistance For Text Telephone (TTY)

Users

To assist customers who are deaf or hard of hearing

and who use Text Telephones (TTYs), Pontiac has

TTY equipment available at its Customer Assistance

Center and Roadside Assistance Center.

The TTY for the Pontiac Customer Assistance Center is:

1-800-833-7668 in the United States

1-800-263-3830 in Canada

The TTY for the Pontiac Roadside Assistance Center is:

1-888-889-2438 in the United States

31

Pontiac Roadside Assistance

Pontiac is proud to offer the response, security, and

convenience of Pontiac’s 24-hour Roadside Assistance

Program for a period of 5 years or 100,000 miles

whichever comes first. Consult your dealer or refer to

the owner manual for details. The Pontiac Roadside

Assistance Center can be reached by calling

1-800-ROADSIDE (762-3743).

Roadside Assistance is not part of or included in the

coverage provided by the New Vehicle Limited Warranty.

General Motors and General Motors of Canada Limited

reserve the right to make any changes or discontinue

the Roadside Assistance program at any time without

notification.

Pontiac Courtesy Transportation

If your vehicle requires warranty repairs during the

5 year/100,000 mile warranty coverage period, alternate

transportation and/or reimbursement of certain

transportation expenses are available under the Courtesy

Transportation Program. Several transportation options

are available. Consult your dealer or refer to the owner

manual for details.

Courtesy Transportation is not part of or included in the

coverage provided by the New Vehicle Limited Warranty.

General Motors and General Motors of Canada Limited

reserve the right to make any changes or discontinue the

Courtesy Transportation program at any time without

notification.

Warranty Information for

California Only

California Civil Code Section 1793.2(d) requires

that, if GM or its representatives are unable to repair

a new motor vehicle to conform to the vehicle’s

applicable express warranties after a reasonable

number of attempts, GM shall either replace the

new motor vehicle or reimburse the buyer the

amount paid or payable by the buyer. California Civil

Code Section 1793.22(b) creates a presumption that

GM has had a reasonable number of attempts to conform

the vehicle to its applicable express warranties if, within

18 months from delivery to the buyer or 18,000 miles on

the vehicle’s odometer, whichever occurs first, one or

more of the following occurs:

•The same nonconformity results in a condition that

is likely to cause death or serious bodily injury if the

vehicle is driven AND the nonconformity has been

subject to repair two or more times by GM or its

agents AND the buyer or lessee has directly notified

GM of the need for the repair of the nonconformity.

•The same nonconformity has been subject to repair

four or more times by GM or its agents AND the

buyer has notified GM of the need for the repair

of the nonconformity.

•The vehicle is out of service by reason of repair

nonconformities by GM or its agents for a

cumulative total of more than 30 calendar days

after delivery of the vehicle to the buyer.

32

NOTICE TO GENERAL MOTORS AS REQUIRED

ABOVE SHALL BE SENT TO THE FOLLOWING

ADDRESS:

General Motors Corporation

P.O. Box 33170

Detroit, MI 48232-5170

Fax Number: 1-866-962-2868

When you make an inquiry, you will need to give the

year, model, and mileage of your vehicle and your VIN.

Special Coverage Adjustment

Programs Beyond the Warranty Period

Pontiac is proud of the protection afforded by its

warranty coverages. In order to achieve maximum

customer satisfaction, there may be times when Pontiac

will establish a special coverage adjustment program

to pay all or part of the cost of certain repairs not

covered by the warranty or to reimburse certain repair

expenses you may have incurred. Check with your

Pontiac dealer or call the Pontiac Customer Assistance

Center to determine whether any special coverage

adjustment program is applicable to your vehicle.

When you make an inquiry, you will need to give the

year, model, and mileage of your vehicle and your VIN.

Customer Assistance Offices

Pontiac encourages customers to call the toll-free

telephone number for assistance. However, if you wish

to write or e-mail Pontiac, refer to the address below.

United States

Pontiac-GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

www.Pontiac.com

1-800-762-2737

1-800-833-7668 (For Text Telephone

devices (TTYs))

Roadside Assistance:

1-800-ROADSIDE (762-3743)

Fax Number: 1-866-962-2868

From Puerto Rico:

1-800-496-9992 (English)

1-800-496-9993 (Spanish)

Fax Number: 313-381-0022

U.S. Virgin Islands:

1-800-496-9994

Fax Number: 313-381-0022

33

Canada

Customer Communication Centre, CA1-163-005

General Motors of Canada Limited

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

1-800-263-3777 (English)

1-800-263-7854 (French)

1-800-263-3830 (For Text Telephone

devices (TTYs))

Roadside Assistance: 1-800-268-6800

Mexico, Central America, and Caribbean

Islands/Countries (Except Puerto Rico and

U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V.

Customer Assistance Center

Paseo de la Reforma # 2740

Col. Lomas de Bezares

C.P., 11910

Mexico, D.F.

01-800-508-0000

Long Distance: 011-52-53 29 0 800

Online Owner Center

The Online Owner Center is a resource for your GM

ownership needs. Specific vehicle information can

be found in one place.

The Online Owner Center allows you to:

•Get e-mail service reminders.

•Access information about your specific vehicle,

including tips and videos and an electronic

version of this warranty manual.

•Keep track of your vehicle’s service history and

maintenance schedule.

•Find GM dealers for service nationwide.

•Receive special promotions and privileges only

available to members.

Refer to the web for updated information.

To register your vehicle, visit www.MyGMLink.com.

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