High Life

2019-01-08

: Pools Spas Highlife HighLife highlight warranties 2019 Hot Spring Spas s

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©2018 Watkins Manufacturing Corporation
PN 63317 A
10/11
Highlife® Collection
L i m i t e d W a r r a n t y
Watkins Manufacturing Corporation (“Watkins”) warrants to the original
consumer purchaser (“you”) the following about your new Highlife®
Collection Hot Spring® spa, when purchased from an authorized dealer/service
provider (“dealer”).
Year Shell Surface Warranty
Watkins warrants the acrylic surface material of the HIGHLIFE
Collection HOT SPRING portable spa to be free from defects in
materials and workmanship for seven years. Additionally, the acrylic surface
material is structurally warranted not to leak for a period of seven years. The
acrylic surface material is non-permeable and will not absorb odors, bacteria or
pollutants.
Year No Leak Plumbing Warranty
Watkins warrants the HOT SPRING spa against leaks caused by
defects in manufacturing and workmanship for five years. This
warranty specifically covers leaks from the wall fittings, jet fittings, internal
plumbing, internal glue joints, drains, hoses, and all bonded parts.
Year No Leak Component Warranty
Watkins warrants the electrical components, pumps, jets including
the Moto-Massage® jets, air valves, levers, bezels and other HOT
SPRING spa components against defects in materials and workmanship for
five years. Some parts, most of which can be changed out without the use of
tools, such as filter cartridges, filter lid, spa pillows and cover locks, are not
included in this warranty, but are warranted to be free from defects in materials
and workmanship at the time of delivery. Spa covers and other spa accessories
are specifically excluded from this warranty, although they may be covered by
other warranties. Please check with your HOT SPRING dealer for details.
Year No-Fault® Heater Warranty
Watkins unconditionally warrants the NO-FAULT heater to be free
from defects in materials and workmanship for five years. This
warranty defines unconditional, with the exclusion of commercial or industrial
use, and improper installation, as warranty coverage provided that the
component has failed to operate properly within the spa’s system.
Year Cabinet Warranty
Watkins warrants the cabinet material to be free from defects in
materials and workmanship for five years. This warranty
specifically covers the cabinet’s structural integrity (exclusive of surface stain),
including the material and assembly.
The cosmetic finish is warranted to be free from defects in materials and
workmanship at the time of initial delivery. Fading and weathering of the
surface will occur naturally over time, and are not defects. To restore the
appearance of the cabinet, refer to the spa Owner’s Manual for proper care and
maintenance instructions.
Year Wireless Remote Control Battery Warranty
Watkins warrants the battery in the wireless remote control panel
against defects in material and workmanship for one year. For
replacement of the battery refer to the spa Owner’s Manual for proper care and
installation directions.
The following applies to all of the warranties listed above:
Extent of Warranty
This warranty extends only to the original consumer purchaser of the HOT
SPRING spa when purchased and originally installed within the country of
purchase. This warranty begins on your delivery date of the spa, but in no
event later than one year from the date of purchase. This warranty terminates
upon any transfer of ownership, or if the spa is installed or relocated outside
the country of purchase by the original consumer purchaser prior to the
expiration of the warranty period.
Warranty Performance
To make a claim under this warranty, contact your dealer. In the event you are
unable to obtain service from the dealer, please contact Watkins Manufacturing
Corporation, at 1280 Park Center Drive, Vista, California, 92081, Attn:
Customer Service Department (800) 999-4688 or +1 760 598 6464 for
customers outside of the US or via e-mail, custsvc@watkinsmfg.com. You must
give Watkins and/or your dealer written notice of any warranty claim, along
with a copy of your original purchase receipt indicating the date of the purchase,
within ten (10) days of the time you discover the claim. Watkins reserves the
right to inspect the malfunction or defect on location.
Watkins or its Authorized Service Agent will repair any defects covered by this
warranty. Except as described herein, you will not be charged for parts, labor
or the freight costs for parts necessary to repair the spa for defects covered by
this warranty. In some cases, the servicing dealer may charge you a reasonable
repairperson travel/service charge that is not covered by this warranty. Please
contact the dealer for information regarding any such charges.
Limitations
Except as described above, this warranty does not cover defects or damage due
to normal wear and tear, improper installation, alteration without Watkins’ prior
written consent, accident, acts of God, misuse, abuse, commercial or industrial
use, use of an accessory not approved by Watkins, failure to follow Watkins’
Pre-Delivery Instructions or Owner’s Manual, or repairs made or attempted by
anyone other than an authorized representative of Watkins. Alteration includes,
but is not limited to, any component or plumbing change, or electrical
conversion. Visit www.hotspring.com or contact your dealer for a list of
manufacturer approved accessories.
Disclaimers
TO THE EXTENT PERMITTED BY LAW, WATKINS SHALL NOT BE
LIABLE FOR LOSS OF USE OF THE SPA OR OTHER INCIDENTAL
OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES,
INCLUDING BUT NOT LIMITED TO THE REMOVAL OF ANY DECK
OR CUSTOM FIXTURE OR ANY COST TO REMOVE OR
REINSTALL THE SPA, IF NEEDED. Some states and countries do not
allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you. ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THE
APPLICABLE WARRANTY STATED ABOVE. Some states and countries
do not allow limitations on how long an implied warranty may last, so the above
limitations may not apply to you.
Legal Remedies
This warranty gives you specific legal rights, and you may have other
rights which vary from state to state or country to country.
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