Powerwave Technologies 5JS0047 Tornado, Model NTGY71AA User Manual 6

Powerwave Technologies Inc Tornado, Model NTGY71AA 6

sect 6

044-05080 Rev. A 6-1TROUBLESHOOTING6-1 INTRODUCTIONThis section contains a list of problems which users have encountered and a few suggested actionsthat may correct the problem.  If the suggested corrective action does not eliminate the problem,please contact your Powerwave field representative or the factory for further instructions.NOTECheck your sales order and equipment warrantybefore attempting to service or repair the unit.  Do notbreak the seals on equipment under warranty or thewarranty will be null and void.  Do not returnequipment for warranty or repair service until propershipping instructions are received from the factory.6-2 TROUBLESHOOTINGRefer to table 6-1 for troubleshooting suggestions.Table 6-1.  Troubleshooting.SYMPTOM SUGGESTED ACTIONMCPA Inoperative 1. Check for proper power supply voltage.MCPA Not Enabled 1. Verify HPA-Allow-Enable line is high.Alarm Output is (RS 422) High Verify input RF is within specified power and frequency limits6-3 RETURN FOR SERVICE PROCEDURESWhen returning products to Powerwave, the following procedures will ensure optimum response.6-3.1 Obtaining an RMAA Return Material Authorization (RMA) number must be obtained prior to returningequipment to the factory for service.  Please contact our Repair Department at(949) 809-1100 to obtain this number, or FAX your request to (949) 757-6676.  Failure toobtain this RMA number may result in delays in receiving repair service.6-3.2 Repackaging for ShipmentTo ensure safe shipment of the amplifier, it is recommended that the package designed forthe amplifier be used.  The original packaging material is reusable.  If it is not available,contact Powerwave’s Customer Service Department for packing materials and information.Section6

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