Powerwerx TR7200 Digital Portable Radio User Manual

Powerwerx, Inc. Digital Portable Radio Users Manual

Users Manual

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www.tera.co
User Manual
TR-7200
TR-7400
TERA
Thank you for purchasing TERA model TR-7200/TR-7400.
These models feature 1,024 channels, 64 zones. These
radios models are built to D M R standards which insures
operation worldwide.
To get the most out of your radio, please read this manual
carefully before use.
Initial Programming
This commercial handheld radio ships from the manufacture “Displayed Locked” per FCC rules. You must
first use the programming software to unlock this radio for the first time of use. You will need the programming
cable to connect your radio to your computer for programming. Please contact your dealer for radio programming
software.
When programming this radio for the first time , it is recommended you first READ the radio with the software
and then save this file for future reference. In addition, after you READ this radio with software, first make
your programming and frequency changes, then send this edited file back to your radio. Please contact
the dealer you purchased this radio from or TERA should you have any questions.
On-line Service and Support
The TERA website provides additional information about
obtaining service or support for the TERA line of digital
portable radio and accessories.
visit: www.tera.co
User Manual
Contents
Safety Matters
Safety Matters
The following recommendations will help you understand this radios safety requirements.
1. Only qualified TERA technicians are allowed to service this digital portable radio. Do
not disassemble the radio by yourself as it will void the warranty.
2. Use only the TERA brand battery pack and desk charger, so as to not damage the
transceiver.
3. Do not expose this radio to long periods of direct sunlight, or hot or humid areas.
4. Do not put this radio in dusty or dirty locations.
5. Do not use harsh chemicals, cleaning solvents, or strong detergent to wash this radio.
6. Never transmit on this radio without an antenna.
Caution
Safety and operability of this radio can’t be guaranteed unless TERA brand accessories
or parts are used.
02
Product Inspection
03
Get Acquainted
04
Cautions in Charging
Installing Hand Strap
08
Attaching/Removing the Audio Accessory
09
Radio Overview
10
Status Indicators
12
05
LED Indicator
13
Antenna Information
05
Programmable Keys
14
Attaching and Removing
15
06
Basic Operations
Attaching/Removing the battery
06
Turning the Radio On/Off
15
Attaching/Removing the antenna
07
Adjusting the Volume
15
Installing/Removing the Belt Clip
08
Selecting a Zone
15
Call Logs
19
Selecting a Channel
15
Scan
20
Analog/Digital Switch
The use this radio must comply with regulations of local government.
16
Locking/Unlocking the Keypad
Settings
16
20
Private Call
16
TOT
20
Turn off the radio before you enter places of flammable or
explosive environment.
Group Call
17
TX Power
21
Transmitting an All Call
17
Basic Settings
21
Menu Navigation
18
Functions and Operations
22
Message
18
18
Care and Maintenance
26
Service and Support
27
Terms of Warranty
28
Contact
Do not replace or charge battery pack in places of flammable
or explosive environment.
Turn off the radio before you approach blast area and detonator
area.
Do not use the damaged antenna which may cause lightly burn
on skin.
To avoid problems caused by electromagnetic interference or
electromagnetic compatibility, please turn off the radio in places
with “Wireless Communication Transmit Equipment Prohibited”
mark, such as hospitals or other health care places. When taking
a plane, turn off the radio if required.
In a car with air bag, do not place the radio within possibly involved
area when air bag expands.
Do not expose the radio to direct sunlight or near heating devices
for a long time.
Keep the radio vertical and speak near the microphone during
transmitting.
Make sure that the antenna is 2.5 cm away from the body during
transmitting if you carry the radio on your body.
Only qualified technician are allowed to maintain this two-way
radio. Do not disassemble the radio by yourself.
02
01
Product Inspectionrs
Safety Matters
Please read rules below. Nonobservance of these rules may cause
danger or violation of law.
Product Inspection
Get Acquainted
Thanks for using TR-7200 / TR-7400 digital portable radio . Before use, we recommend that:
First check the package for any signs of damage;
Carefully open the package and identify the items listed below;
If any items are missing or damaged during shipment, please contact your dealer.
Battery Information
Applicable Battery Model:
lease charge with TERA approved battery; Using other
batteries may burst and cause personal damage.
Note:
Items
Radio DH-9800
Qty:1
Antenna
Qty:1
Li-Ion Battery
Qty:1
Charger
Qty:1
Lanyard Strap
Qty:1
Belt Clip
Qty:1
User Manual
Qty:1
Adapter
Qty:1
1. Do not short-circuit the battery terminals or dispose the battery
in fire. Never attempt to disassemble the battery pack.
2. Charge the battery in 0-45℃ temperature. Otherwise the battery
may not be fully charged.
3. Turn off the radio equipped with battery before charge. Use the
radio while charging may interfere with charging.
4. Do not pull/plug the adapter and the battery during charging to
avoid interfere with the charging procedure.
5. When the battery power consumes quickly even if it is fully and
correctly charged, that means the battery life is over and please
replace with new battery.
6. Do not charge if the battery or radio is wet. Before charge, you
should dry it with cloth to avoid danger.
Warning:
Conductive metals s u c h a s j e w e l r y, k e y o r
decorating lace may result in short c i r c u i t a n d
generate a large quantity of heat when coming to
contact with battery electrodes. Treat any battery
carefully especially when placing it into pocket, wallet
or other metal container.
Get Acquainted
Contents
Safety Matters
Charge Operation
Please charge as follows:
Note: Frequency is marked on the color circle at the bottom of the antenna.
03
04
Antenna Information
Stubby antenna is suitable for short-distance communication;
thin and long antenna will provide best communication
effect. Also it is comfortable to carry on the waist.
The communication range may be shortened in rainy days or
in forest. Please make preparations for that .
Cautions in Charging
Attaching and Removing
Attaching the Battery
Removing the Battery
Match the two grooves of battery with corresponding guides on
the back of the radio. And make sure the full contact and parallel
between the battery and aluminum chassis.
Then push the battery along the guide until the battery latch locks.
To remove the battery, first make sure the radio is turned off, then
push the battery latch in the opposite direction of the mark “LOCK”
to unlock it, and push the battery latch downwards.
Push the battery latch towards the mark “Lock” to lock it.
Slide the battery away from the radio.
Attaching/Removing the Battery
Cautions in Charging
1. Turn off the radio. Plug the DC connector of adapter into the DC
jack on the rear of the charger.
2. Plug the AC connector of adapter into an AC outlet.
3. After the charger is electrified, the LED glows red for 1 second
and goes out. That means the charger is ready for normal
charging. If the LED flashes red, it means the charger is not ready
for battery charging.
4. Insert the battery or radio equipped with battery into the charger.
Make sure the battery is in good connection with the charger
electrode.
5. LED glows red during charging and flashed during trickle charging
because of very low battery power. And after the battery power
reached a certain mount during trickle charge, the charger
automatically turns to normal charge mode.
6. The battery is fully charged when LED glows green. The charger
stops charging automatically.
1. The battery is not charged in factory. Please charge the battery
before initial use or after long-time storage.
2. Repeat charging 2 to 3 times will make the battery reach its
best capacity. Please replace or charge the battery if battery
power is low.
3. When the battery power consumes quickly even if it is fully and
correctly charged, that means the battery life is over and please
contact your dealer and buy new approved battery.
06
Installing/Removing the Belt Clip
Attaching/Removing the Antenna
Attaching the antenna:
1. Insert the antenna into the connector on the top of radio by
holding the antenna at its base.
2. Rotate the antenna clockwise to fasten it.
Removing the Antenna:
Rotate the antenna counter clockwise until you can
remove it.
Installing Belt Clip
Match the grooves of belt clip with those on the rear of radio and
press the belt clip downwards until it is locked.
Removing Belt Clip
Use your nail or a tool to lift the metal spring piece in the belt clip
from topside and pull the belt clip upward from the battery pack.
Note:
1. To use belt clip, please install the belt clip onto the battery
before the installing of battery pack.
2. Remove the battery from the radio before the removing of
belt clip.
(Figure 1)
07
Installing Hand Strap
Thread the strap into the hole at the back of the radio
and fasten it.
Installing/Removing the Belt Clip
Attaching/Removing the Antenna
05
(Figure 2)
08
Radio Overview
1. Remove the screw on the accessory jack cover, open the
accessory jack cover as figure show below.
2. Align the plug with the accessory jack.
3. Tighten the screw on the plug.
Removing the Accessory
To remove accessories, loosen the screw as figure
shown below.
10
Radio Overview
09
Status Indicators
No.
Part Name
No. Part Name
No.
Part Name
No. Part Name
19
20
Battery Latch
21
Belt Clip
22
Battery
SK1(Side Key 1)
7 LCD Display
13
PTT Key
14
Radio On-Off/ Volume
Control Knob
Accessory Jack
SK2(Side Key 2)
15
Back Key
TK(Top Key)
10 Numeric Keypad
16
Channel Selector Knob
11 LED Indicator
17
Left Key
Microphone
12 Antenna
18
Up Key
OK/Menu Key
Speaker
Right Key/ Home
Screen Key
Down Key
LCD Icons
Icon Name
Radio Status
No signal
RSSI
More bars indicate better signal strength
New Message/Unread Message
Message Icons
Scanning is in progress
Scanning pauses on a non-priority channel
Scan Icons
Tx Power Icons
Battery Strength Icons
Tone Icons
11
Icon
Status Indicators
Attaching the Audio Accessory
Attaching the Audio Accessory
Programming Cable
Scanning pauses on Priority Channel 1
Scanning pauses on Priority Channel 2
Low Tx power for the current channel
High Tx power for the current channel
More bars indicate more battery power
Radio Silent is on
Radio Silent is off
12
For enhanced convenience, you may request your dealer to program the keys【SK1】、【SK2】、【TK】as shortcuts to the functions
listed below:
LED lndicator
The top LED indicator will help you easily identify current radio status.
No.
10
11
12
13
14
15
16
17
18
19
flashes red.
flashes green.
Shortcut Keys
Radio Disable
Description
To disable the radio of a private contact quickly
Radio Enable
To enable the radio of a private contact quickly
Radio Check
To check the radio of a private contact quickly
Alert Call
To initiate an alert call
Adjust Power Level
To change the TX power between High and Low
Remote Monitor
To remotely monitor a contact through one button press
Emergency On
To initiate an emergency call.
Emergency Off
To stop the emergency call
VOX
To toggle the VOX function between on and off.
Message
Quick access to the menu “Message”
Contact
Quick access to Contact List
Zone Up
Zone Down
Programmable Keys
LED lndicator
Programmable Keys
Quick access to a desired zone
Zone Switch
Keypad Lock
To lock or unlock the keypad quickly
Vibration
To enable or disable Vibration function through one button press
Man Down
To enable or disable Man Down function through one button press
Squelch Off
To always unmute speaker no matter whether carrier is present or not.
Battery Power Indicator
To show the battery power through one button press.
Note: 1)Long and short press of a key can be assigned with different functions by your dealer.
2) The【TK】is programmed as the Emergency key by default, and is programmable by your dealer.
Basic Operations
Basic Operations
Turning the Radio On/Off
Rotate the【Radio On-Off/Volume Control】knobclockwise/
counter-clockwise until a click is heard to turn the radio on/off.
Adjusting the Volume
After turning the radio on, rotate the Radio On-Off/Volume
Control knob clockwise to increase the volume, or counterclockwise to decrease the volume.
15
Selecting a Zone
Digital/Analog Switch
A zone is a group of channels exhibiting the same property, and
is programmed by your dealer. The radio supports up to 16 zones,
each with a maximum of 16channels. You may select a zone
through any of the following methods.
1. Always Allow: the user can transmit all the time.
2. Through menu selection.
Go to the menu “Zone”, and use the 【Up】/【Down】keys to
select your desired zone and use【OK】key to switch to the zone.
3. Through the function keys.
You may quickly toggle to you desired zone by pressing the
programmed【Zone Up】/【Zone Down】/【Zone Switch】
key.
Note: This feature is available for digital channel only.
Each channel can be programmed as either analog channel or
digital channel. If the current zone includes both analog and
digital channels, you may quickly switch between digital and
analog through the 【Channel Selector】knob.
Selecting a Channel
Rotate the【Channel Selector】knob to select a desired
channel.
Users can set the “Tx Admit”
feature for each digital
channel via programming software. This feature prevents
users from transmitting on channels that are already in use.
1. Always Allow: the user can transmit all the time.
2. Channel Free: the radio can transmit only if the channel is
free.
3. Color Code Free: the radio can transmit only when the
channel is free or the color code is not matched.
Note: This feature is available for digital channel only.
Locking/Unlocking the Keypad
Keypad Lock On:
The keypad will be locked automatically if no operation is made for
the preset time period.
Keypad Lock Off:
The keypad will not be locked automatically. However, you can
lock or unlock the keypad via the key combination or Keypad
Lock key mention above .
When the keypad is not in use, you can lock the keypad to
prevent accidental keypad operation. Three m e t h o d s a r e
available for you to lock or unlock the keypad:
Call
Transmitting a Private Call
1. Through key combination
Use“【OK】+【*DEL】”to lock or unlock the keypad.
You may transmit a Private Call through any of the following
methods. When transmitting a Private Call, the icon “
”
will appear.
2. Through the function key
Press the programmed Keypad Lock key to lock or unlock the
keypad.
3. Through menu selection
Go to Settings -> Basic Setting -> Keypad Lock, and then select
On or Off.
Call
14
13
Transmitting a call to the preset contact
In standby mode, pressing PTT key will transmit an individual
call to the contact (a Private Call number) preset for the current
channel.
Note: Your dealer may preset a contact for each digital channel.
The preset contact could be a Private Call number, a
Group Call number or an All Call number.
16
1) Go to Manual Dial.
2) Input a Private Call number you want to call.
3) Press PTT key to transmit a call.
Note: If the keypad input function is enabled by the dealer via
the programming software users can input a Private Call
number though Numeric Keypad.
Group
You may transmit a Group Call through any of the following
methods. When transmitting a Group Call, the icon“
”
will appear.
Transmitting a call to the preset contact
In standby mode, pressing PTT key will transmit a group call
to the contact (a Group Call number) preset for the current
channel.
Transmitting a call through Contact List or Call Logs
1) Go to Contact .
2) Use the Up/Down key to select the Group Call number you
want to call.
3) Hold down PTT key to transmit a Group Call to the selected contact.
Methods are the same as those in Transmitting a Group Call
When transmitting an All Call, the icon“
” will appear.
Menu Navigation
Message
Contact
Manual Dial
Note:
You can transmit an All Call only when it is enabled by your dealer.
Receiving and Responding to a Group Call
Receiving an All Call
Call Logs
Scan
Program
Settings
Zone
Main Menu
When an All Call is received, your radio will display the
icon
Responding to a Group Call , after a Group Call is
received, you may press the PTT key within the preset
time period to call back. If you do not respond to a received
Private Call, the radio will display the missed call icon“
”.
Note: You cannot respond to an All Call.
Make a Call on Analog Channels
To transmit on an analog channel, hold down the PTT and
speak into the microphone. To receive, release the PTT.
Note: To ensure an optimal volume for the receiving radio, hold the
radio approximately 2.5 to 5 centimeters away from your mouth
during transmission.
New Msg
Message
To access this item, press the Menu key in idle mode and then
select “Message”, or press the shortcut key for Message
directly.
Inbox
New Msg
Outbox
Message
Contact
Manual Dial
You can create your desired text messages (150 characters at
most) and send it to an individual user or to a talk group.
Outbox
The Outbox can save up to 15 sent messages. When the Outbox
is full, the oldest entry will be overwritten by the latest one auto
matically.For each message, you can choose to perform any of these
operations: Resend / Forward / Edit /Delete. To delete all messages
in the Outbox, select“Message→Delete→Outbox”.
Quick Text
Under this option there are some text messages (15 entries at
most) preset by your dealer. You can choose to edit and send
any entry.
Drafts Box
The Drafts Box can save up to 15 messages. Users can re-edit
or send the message saved in the Drafts Box.
Contact
Inbox
To access this item, press the Menu key in idle mode and then
select “Message”, or press the shortcut key for Message
directly.
To access this item, press Menu key in idle mode and then select
“Contact”.
Message
Contact
Manual Dial
For each message, you can choose to perform any of these operations:
Reply/Forward/Edit/Delete. To delete all messages in the Inbox, select
“Message→Delete→Inbox”.
18
Menu Navigation
17
You can save up to 64 entries in the list. To access this. item,
select “Contact” or press the shortcut key for Contact List.
You can manually input the Private Call number for calling.
You can view details of each contact.
Editing a Contact
Call Logs
To access this item, press the Menu key in idle mode and then
select “Call Logs”.
Contact
Manual Dial
Call Logs
Deleting a Contact
You can delete a Private Call contact. However, please note that
you can not delete the contact when there is only one entry left
in the list.
Sending Msg
Users can send a message to a contact.
You can enable Radio Check/ Alert Call/ Remote Monitor/ Radio
Disable/ Radio Enable of a Private Call contact.
Manual Dial
To access this item, press the【Menu】key and then select
“Manual Dial”.
This radio can save up to 20 entries in the Outgoing List, Incoming
List and Missed List respectively (only for private call list). When
the memory for call logs is full, the oldest entry will be overwritten
by latest one automatically. After accessing a list and selecting
an entry, you can perform any of these operations: hold down the
PTT key to initiate a call, view, send a message or delete it. To
delete all entries in Outgoing List, Incoming List and Missed List at
a time, select “Call Logs→Delete→Outgoing /Incoming /Missed”.
Scan
To access this item, press the【Menu】key and then select
“Scan”.
Frequency:to set the Rx frequency and Tx frequency of current
channel Slot :to select the Tx slot
Color Code :to set the color code value for current digital
channel (available range: 0-15)
Radio
Scan On/Off
New Contact
You can add a Private Call contact to the contact list. The number
and alias of each contact must be unique, and the available
number range is 1-16776415.
Manual Dial
Call Logs
Scan
Message
Contact
Manual Dial
Detail
You can edit the number and alias of each Private Call contact.
19
Menu Navigation
Transmitting a call through Manual Dial
Transmitting an All Call
Settings
Call
Transmitting a call through Contact List or Call Logs
1) Go to Contact, or go to Call Logs ->Call List->Outgoing/Incoming/
Missed List
2) Use the Up/Down key to select the Private Call number you want
to call.
3) Hold down PTT key to transmit a Private Call to the selected
contact.
The function “Scan” allows you to listen to communication
activities on other channels so that you can keep a close track
of your team members. This option is used to enable or disable
the function.
Radio ID :to view and change radio ID (this item is restricted by
its available range “1~16776415”and the program software).
Settings
Scan List
The function “Scan” allows you to listen to communication
activities on other channels so that you can keep a close track
of your team members. This option is used to enable or disable
the function.
Program
To access this item, press the【Menu】key and then select
“Settings”. You can optimize your radio performance by
customizing related parameters according to actual needs
and your preferences.
Scan
Program
Settings
To access this item, press the【Menu】key and then select
“Program”.
Call Logs
Scan
Program
Channel
You can optimize your radio performance by customizing
related parameters according to actual needs and your
preferences.
Device Information
With this option, you can view the basic information of. your radio,
including radio ID, software version, firmware version, model number.
Parameter Setting
TOT
With this option you can set the duration that the radio can
20
This option allows you to set transmit power level. Alternatively,
you can change the power level by pressing the shortcut key for
Adjust Power Level.
There are two levels available: High (indicated by H ) and
Low (indicated by L ). High power level enables you to
communicate with further team members.
VOX
This option allows users to configure the VOX function.
When enabled, this function allows users to speak into the radio
directly without pressing PTT key.
Low Battery Tone
To set whether the radio will give tone indication when the battery
power is low and to set the volume of the tone.
Message Tone
To set whether the radio will give tone indication when receiving
a message and to select a ring .
Private Call Tone
To set whether the radio will give tone indication when making a
private call and to select a ring.
Group Call Tone
To set whether the radio will give tone indication when making a
group call and to select a ring.
Vibration
Basic Settings
This option allows users to enable vibration alert for messages,
private calls, alert calls and so on.
Tone
To set tones for your radio, you can set the following tones:
Radio Silent
To set whether the radio will give tone indication. If Silent on is
selected, all alerts will be off.
Language
Display Setting
Backlight:To set the backlight parameters. There are three
options available: On, Off and Timer.
Backlight Time:The backlight will be off automatically upon
expiration of the time set here. The available range is 5-15s.
Brightness: To set the display brightness. You can increase or
lower it using 【Up】/【Down】 key.
Keypad LED
To set whether to enable keypad LED. When “On” is selected and
there is no keypad operation in 5s, the keypad LED will be off.
Zone
To access this item, press the【Menu】key and then select
“Zone”.
This radio supports up to 16 zones. You can use this menu to select
your desired zone or you can use programmed Zone
Up】/【Zone Down】/【Zone Switch】key to switch to your
desired zone.
1、To enable the feature, you can select “On”from the
menu “Scan”; or switch to a channel for which the
feature “Auto Scan”is enabled via the programming
software.
2、After the feature is enabled, your radio will scan
according to the scan list set for the channel on which
scanning starts. The scanning process is as follows:
During scanning, LCD displays icon , and LED flashes
orange.
When activities are detected on a channel, the radio
will stay on the channel to receive current activities.
If your radio stays on a non-priority channel, LCD will
display icon ; If on Priority Channel 1 or Priority Channel
2, LCD will display icon or icon respectively.
To exit the scanning process, you can select “Off” from the
menu “Scan”.
Squelch Off
If the feature “Squelch Off” is enabled, your radio’s speaker
will keep unmuted no matter whether carrier is present.
To set the language in which all interface information s displayed.
At the moment, this radio only supports two languages:
Simplified Chinese and English.
Functions and Operations
Emergency
Scan
Keypad Lock
The feature “Scan” allows you to listen to communication activities
on other channels so that you can keep a close track of your team
members.
If the feature “Squelch Off” is enabled, your radio’s speaker
will keep unmuted no matter whether carrier is present.
1、Digital Emergency
In case of an emergency, you can use the feature to ask
for help from your companion or control center.
To set whether to enable auto keypad lock.
22
Emergency Mode
21
The Emergency process has the highest priority.
You can make emergency operation even when your radio is transmitting or receiving.
To enable the feature on a channel, an emergency system must be assigned to the channel via the programming software.
In addition, the Emergency type and Emergency mode are settable via the programming software.
Emergency Type
Emergency Mode
Your radio supports three Emergency modes. You can select one of them via your dealer.
Emergency Mode
Emergency Type
Siren Only
Description
The radio will emit siren locally, but will not transmit any emergency
signal to the control center.
Regular
The radio gives visible and audible indications during emergency state.
Silent
The radio gives no indication during emergency state.
Silent w/ Voice
The radio gives no indication during emergency state, but will unmute
its speaker once it receives a call.
Alarm w/ Siren
The radio transmits the emergency signals to the control center first,
and then gives siren locally with visible indication.
Description
Alarm
The radio only sends emergency alarm request upon emergency
activation.
Alarm w/ Call
The radio sends emergency alarm request before the emergency call
upon emergency activation.
Call Only
The radio only transmit Emergency call upon emergency activation
There are five Emergency types available. You can select one of them via your dealer.
23
Basic Operations
Tx Power
Operation:
Keypad Tone
To set whether the radio will give tone indication when there are
keypad operations and to set the volume of the tone.
Emergency Mode
Settings
continuously transmit. The purpose of this feature is to prevent
any user from occupying a channel for an extended period. If
the preset time expires, the radio will automatically terminate
transmission and keep beeping. To stop beeping, please release
the PTT key. You must wait for a certain time period before you
can press and hold down the PTT key to transmit again.
Note:This feature is null in Emergency mode.
2、Man Down
To set this feature via programming software. Once this feature is activated, the radio will enter Man Down status automatically
when it tilts to the preset gradient. Or you can press the shortcut key to enable or disable this function.
3、 Lone Worker
This feature triggers off the Emergency mode if the user fails to have any Lone Worker response operation on the radio for
a certain time period. This feature is designed for persons who work alone.
If the user cannot operate the radio within the preset time due to emergency, the radio will make an emergency alarm
automatically to inform user’s colleagues or the control center for help.
24
Analysis
Solution
The battery may be improperly installed.
Remove the battery and attach it again.
The battery may run out.
Recharge or replace the battery.
Phenomena
The equipment can
not be powered on. The battery may suffer from poor contact
caused by dirtied or damaged battery
contacts.
G-Hook Lapel Mic
Optional UHF Antenna
USB Programming Cable
Covert Clear Acoustic
Tube Earphone MIc
Heavy Duty Speaker Mic
During receiving
signals, the voice
is weak,
discontinuous or
totally inactive.
You can not
communicate with
other members.
The battery strength may be too low.
The volume may be set to a low level.
The antenna may get loose or may be
improperly installed.
The speaker may be blocked or damaged.
Clean the battery contacts. If the problem can not
be solved, contact your dealer or authorized service
center for inspection and repair.
Recharge or replace the battery.
Increase the volume.
Power off the radio, and re-install the antenna.
Clean surface of the speaker. If the problem can not
be solved, contact your dealer or authorized service
center for inspection and repair.
The frequency or signaling may be
inconsistent with that of other members.
Set your TX/RX frequency and signaling to the same
as that of other members.
The channel type (digital/analog) may be
set inconsistently.
Make sure all members are on the same digital/
analog channel.
You may be too far away from the group
members.
Move towards other members.
You may be interrupted by radios using the
Irrelevant
communications or same frequency.
noises are heard
The radio may not be set with any signaling.
on the channel.
Change the frequency, or adjust the squelch level.
Set signaling for all member radios to avoid
interference at the same frequency.
26
Service and Support
25
Service and Support
TERA Radio provides warranty and non-warranty support for this radio and accessories.
Warranty and Repair Services
1. TERA two-way radio body has an industry leading 2-year warranty. Radio accessories(battery, charge adapter, charger and
antenna, speaker mics) include a 6 month warranty from date of purchase.
2. The radio warranty of 2-years is in effect from the original purchase date on the sales receipt or invoice.
3. Repair or Replacement is available provided the original purchaser’s sales receipt copy is included when the radio or accessories
are sent in for repairs.
4. Replacement and repair or radios and accessories is provided at the discretion of TERA radio.
5. All repaired parts have its own warranty of 90-days from the repair date or the original radio warranty depending on the longer one is valid.
6. The warranty is only valid using this radio for normal use. And guaranty is unavailable under such conditions: dissembling or modifications
damages caused by outside force and usage of unapproved accessories or antenna, not according to the user manual and so on.
7. Warranty is void if the TERA label or Serial Number label is missing or torn off.
Cautions
1. Read the user manual before use.
2. Do not use the radio with damaged antenna. Use the radio only with standard antenna.
3. Turn off the radio in potential dangerous environment.
4. Avoid the contact between the battery and the metal oily or corrosive objects.
5. Do not dip the radio or battery into water or throw them in fire.
6. Use the radio only with standard battery, adapter charger and earphone.
27
Care and Maintenance
Question and Answer
Optional accessories are available according to your requirements. All accessories with good quality will ensure you clear communication and
outstanding performance.
Terms of Warranty
1. TERA two-way radio body has an 2-year guarantee; accessories (battery, charge adapter, charger and antenna), earphone 6 months.
2. Only the original purchasing sales receipt or valid dealer’s invoice (The invoice will give clear indication of items purchased and the
radio serial-number, and purchasing date).
3. Replacement and repair is available subject to the presentation of original purchasing invoice in case that the radio cannot work
normally as the instruction says within 30 days from the purchase date. (Note that there must not be visible abrasion on radio body and
accessories.
4. Repair of accessories (battery, adapter, charger and antenna) is available to the presentation of original purchasing invoice.
5. The cost of materials and labor for repair are covered in warranty.
6. Warranty is void in case that the TERA mark or the serial-number mark is torn off.
7. Warranty is void in cases below:
1) Beyond the warranty period;
2) Defects or damages under abnormal use;
3) Defects or damages because of mis-operation, accident and carelessness;
4) Defects or damages because of incorrect testing, operation, repair, installation, reconfiguration or adjustment;
5) Defects or damages to antenna because of non-material or non-processing problems;
6) Defects or damages because of unauthorized repair and disassembling;
7) Product that the serial-number marks is torn off or unable to identify;
8) Product with unclear purchasing date on original sales receipt.
9) Battery under such conditions:
a. Any damages or unsealing to the battery pack;
b. Defects or damages to battery because of charging with improper equipment or use beyond regulated maintain condition;
10) Abrasion under normal use.
Terms of Warranty
Optional Accessories
Care and Maintenance
Optional Accessories
28
Every effort has been made to ensure that the information in this document is complete, accurate, and up to-date. TERA Radio assumes
no responsibility for the results of errors beyond its control. The manufacturer of this equipment also cannot guarantee that changes in the
equipment made by non-authorized users will not affect the information in it.
FCC Licensing Information
This TERA radio operates on Commercial / Land Mobile frequencies which require a license from the Federal Communications Commission (FCC)
for business, personal, education and recreational use. To obtain forms, call the FCC forms hotline at: 1-800-418-3676 or go to
http://www.fcc.gov.
For questions concerning commercial licensing, contact the FCC at 1-888-CALL-FCC(1-888-225-5322).
Safety
The TERA handheld transceiver has been carefully designed to provide you with years of safe, reliable operation. As with all electrical
equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the radio:
• Read the instructions in this handbook carefully. Be sure to save it for future reference.
• Read and follow all warning and instruction labels on the radio and owner’s manual.
• Do not carry the transceiver by the antenna. This may damage the antenna or antenna terminal. Grasp the handheld by its base (not the
antenna) when you need to place or remove it.
• Do not keep the radio with the antenna very close to, or touching exposed parts of the body, while transmitting. TERA radios will perform
best, if you speak 2-4 inches away from the microphone and the radio is vertical.
• Be sure the “PTT” key is not pressed when you do not need to transmit.
• Do not operate the radio near unshielded electrical blasting caps or in an explosive atmosphere.
• Do not transmit without the antenna fitted on the radio. Though it is provided with a protection, it may damage the TX output final stage.
• Respect the environment conditions. The radio is designed to be used in heavy environments, however avoid exposing it to extremely
hot or cold temperature (out of the range between –20 to +140°F). Do not expose the transceiver to excessive vibrations as well as dusty
or rainy locations.
• Never try to disassemble or service the radio by yourself (aside from the routine maintenance described in this handbook). It may cause
damage to the radio transceiver and void your warranty requiring extensive repair work. Always contact your local dealer for assistance.
• Use only authorized accessories. Using non TERA radio brand accessories may seriously damage your handheld transceiver and void
your warranty.
• Do Not spill liquid of any kind into your radio. If the transceiver gets wet, immediately dry it by a soft and clean cloth.
• Switch the radio off before you clean it. Follow the directions described in the paragraph “Care and maintenance”.
• Handle the battery properly. Never place the LI-ion battery in your pocket or purse with loose coins. This could result in short circuiting
the battery.
• Be certain that your power source matches the rating listed for the supplied battery charger (AC adapter). If you are not sure, check with
your authorized TERA dealer
• Avoid damaging the power cable of the battery charger. Do not step on or place anything on it as this could result in a damaged charger
power cord. This product complies with the requirements of the Council Directives 89/336/EEC and 73/23/EEC on the approximation of
the laws of the member states relating to electromagnetic compatibility and low voltage..
30
Warning
29
31
Safety
FCC Licensing Information
Warning Noes
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

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