Prentke Romich ACN1400 Accent 1400 User Manual Accent Hardware
Prentke Romich Company Accent 1400 Accent Hardware
User Manual
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| Document ID | 2574287 |
| Application ID | pT/66VCCKsVVc4JVMh7kgA== |
| Document Description | User Manual |
| Short Term Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 33.66kB (420789 bits) |
| Date Submitted | 2015-04-02 00:00:00 |
| Date Available | 2015-04-02 00:00:00 |
| Creation Date | 2015-03-30 15:31:55 |
| Producing Software | Acrobat Distiller 7.0.5 (Windows) |
| Document Lastmod | 2015-03-30 15:31:55 |
| Document Title | Accent鈩?Hardware |
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| Document Author: | dwb |
1400
Hardware Manual
DRAFT COPY
Prentke Romich Company
17373v1.0a
Acknowledgements
 Data can be uploaded from this unit to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure to make
multiple copies of all important data to protect against accidental loss.
Accent, NuEye and NuVoice are trademarks of Prentke Romich Company
Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries.
Semantic Compaction is a trademark of Semantic Compaction Systems, Inc.
Windows, Windows Explorer, Windows Media Player, Windows Movie Maker and Windows Live Movie Maker are registered trademarks of
Microsoft, Inc.
The Skype name, associated trademarks and logos, and the "S" logo are trademarks of Skype Limited
Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by PRC is under license. Other trademarks and trade names are those of their respective owners.
Digital photos by Gary Yasaki, Yasaki Photographic and Doug Miller, Holmes County Photography
ELECTRONIC INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate
your authority to use this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether
this product is causing interference in your radio or television by turning this product off. If the interference stops, it was probably caused by
this product or one of its accessories. You can attempt to correct the interference by using one or more of the following measures:
x Turn the television or radio antenna until the interference stops.
x Move this product to one side or the other of the television or radio.
x Move this product farther away from the television or radio.
x Plug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by
different circuit breakers/fuses from the television or radio.
x If necessary, contact a Prentke Romich Company service technician for assistance.
Bluetooth Adapter
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause
harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
The Bluetooth device contains FCC-ID POOWML-C40. Bluetooth QD ID B013848
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de
la classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada.
CE ENVIRONMENTAL INFORMATION: Use: 0o - 45o C; Storage: (-20o) - 50o C; 95% maximum relative humidity @ ambient temperatures less than
40o C.
Attention! Consult accompanying documents .This device not intended to be an emergency call device or sole communication aid.
Warnings!
When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for
appropriate cell phone and wireless device use.
x Any mounts used should be fitted by a qualified person. This product can only be installed on wheelchairs bracket, and the distance
away from the body must be greater than 20cm.
© 2015 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the
written consent of the Prentke Romich Company.
PRC HEADQUARTERS
1022 Heyl Rd
Wooster, OH 44691
Telephone: (330) 262-ϭϵϴϰͻ;ϴϬϬͿϮϲϮ-1984
Fax: (330) 263-4829
E-mail Address: info@prentrom.com
Web Site Address: www.prentrom.com
Accent 1400 Hardware Manual
PRC INTERNATIONAL
Liberator Ltd
“Whitegates”, 25-27 High Street
Swinstead, Lincolnshire NG33 4PA UK
Telephone: +44 (0) 1733 370 470
Fax: +44 (0) 1476 552 473
E-mail Address: info@liberator.co.uk
Web Site Address: www.liberator.co.uk
Page 2
End User Licensing Agreement
You have acquired a PRC device which includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS").
Those installed software products of MS origin, as well as associated media, printed materials and "online" or electronic
documentation (software) are protected by international intellectual property laws and treaties.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS. ON RETURN OF THE UNUSED DEVICE(S) FOR
A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR
AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE.
This EULA grants you the following license:
You may use the SOFTWARE only on your PRC device.
NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE
THE SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE
IS SUITABLE FOR SUCH USE.
NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES
DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault
tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous
environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or
communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.
No Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.
$250.00).
Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law
notwithstanding this limitation.
SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as
part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include all prior versions of SOFTWARE.
EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with
all applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration
Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional
information see http://www.microsoft.com/exporting/.
Accent 1400 Hardware Manual
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Accent 1400 Hardware Manual
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Contents
Acknowledgements ............................................................................................................2
End User Licensing Agreement ...........................................................................................3
Introduction ....................................................................................................................... 7
Front View .......................................................................................................................... 7
Overview of Device Features ........................................................................................... 8
Power Button...................................................................................................................... 8
Volume Button....................................................................................................................8
Tools Key............................................................................................................................. 8
On/Sleep LED ...................................................................................................................... 8
Battery Charging LED .......................................................................................................... 8
Touch Screen ...................................................................................................................... 8
Switch Jacks A and B ........................................................................................................... 8
Attaching Bumper Guards ............................................................................................. 9
Opening the Wire Stand ................................................................................................. 9
Removing the Wire Stand .............................................................................................. 9
Removing the Handle ..................................................................................................... 9
Attaching the Keyguard Frame and Keyguard ............................................................ 10
Attaching the Keyguard Frame .........................................................................................10
Attaching the Keyguard ....................................................................................................11
Raising the Keyguard ........................................................................................................12
Removing the Keyguard....................................................................................................12
Replacing the Keyguard Frame .........................................................................................13
Installing the Wheelchair Mounting Plate..................................................................... 14
Attaching the Carry Strap .............................................................................................. 14
Charging the Batteries ................................................................................................... 15
Setting Up Infrared (IR) for Remote Controls............................................................... 16
Adding a Device ................................................................................................................16
Modifying a Device ...........................................................................................................16
Accent 1400 Hardware Manual
Page 5
Sending IR Signals to an Appliance ................................................................................... 17
Setting Up a Wireless Internet Connection .................................................................. 18
Using the Cameras.......................................................................................................... 20
Managing Power Settings .............................................................................................. 21
Using the Maintenance Menu Power Options .................................................................21
Shutting Down the Accent using Windows.......................................................................22
Waking Up the Accent ......................................................................................................22
Performing a Full Shutdown .............................................................................................22
Updating NuVoice ........................................................................................................... 23
Updating via the Internet .................................................................................................23
Updating via USB Flash Drive............................................................................................23
Storing Your Device........................................................................................................ 24
Disposing of the Device or Batteries ............................................................................ 25
Cleaning and Disinfecting .............................................................................................. 26
Routine Cleaning and Disinfecting....................................................................................26
Disinfecting a Device and Accessories for Use by Multiple Clients................................... 27
Troubleshooting.............................................................................................................. 28
Battery Troubleshooting................................................................................................... 28
General Troubleshooting .................................................................................................. 28
NuVoice Troubleshooting ................................................................................................. 29
Restoring Windows...........................................................................................................31
Activating Your Copy of Windows ....................................................................................33
Accent 1400 Hardware Manual
Page 6
Introduction
The Accent™ 1400 is a speech-generating device that offers user-friendly features to make
speaking fast and easy for individuals with severe speech impairments. This manual describes
how to use and maintain your device.
to
To learn about the NuVoice™ software that comes with your device, use the Help button
the right of the text display area when the device is turned on. You can also download the latest
version of the NuVoice Software Manual from the PRC web site: www.prentrom.com/support.
Front View
Light Sensor
Camera
Carry Strap Connector
Camera Indicator
Power/Sleep
Button
Handle
Carry Strap Connector
On/Sleep LED
Battery/Charging LED
Volume Button
Display Screen
Carry Strap Connector
Accent 1400 Hardware Manual
Tools Key
Carry Strap Connector
Page 7
Overview of Device Features
Power Button
When you press the power button, the On/Off LED will illuminate and the device will open to
NuVoice. For information about setting up and using the power button, see “Managing Power
Settings” on page 24.
Volume Button
Use the volume button to increase or decrease the volume. You can also use the volume
controls in NuVoice.
Tools Key
Select the Tools key to open a menu of often-used tools. Select the Toolbox key in the menu to
open the Toolbox. Select the Tools key twice to bypass the menu and open the Toolbox directly.
On/Sleep LED
When you press the power button to turn the device on, the On/Sleep LED will illuminate.
Battery Charging LED
When the battery charger is plugged in, the battery charging LED will flash. If the batteries are very
low, the LED will flash rapidly until the batteries are charged. When the batteries are mostly or fully
charged, the LED will blink approximately once per second to indicate the charger is plugged in.
Touch Screen
Do not use sharp, pointed objects on the touch screen! The touch screen is designed to be
used with your finger or the stylus that came with your device. This stylus is made specifically
for a capacitive touch screen. Anything else will harm your touch screen and may cause your
device to stop working.
The touch screen is a liquid crystal display (LCD). Should the display break (unlikely except in
extreme circumstances) and you come into contact with the liquid crystal, wash and rinse your
skin thoroughly. Be careful to avoid splintered glass.
Switch Jacks A and B
If you use a switch or switches for access to your device, plug them into these jacks. To use a
joystick, you will need a Y-adapter. If you have a joystick plugged in and it does not respond
normally, reverse the way it is plugged in (plug switch A into jack B, switch B into jack A).
Accent 1400 Hardware Manual
Page 8
Attaching Bumper Guards
Your Accent shipped with two sets of protective bumper guards. These fit over the corners of
the device. If your device is likely to be subjected to more than normal stress, use the smaller
guards. If your device is likely to be subjected to heavy stress, use the larger guards.
1. From one of the corners of the device, remove the mounting screw that is already in place.
2. Push the bumper onto the corner.
3. Insert the mounting screw through the hole in the bumper and into the hole in the device.
4. Tighten the screw.
5. Repeat steps 1 – 4 for the other three corners.
Opening the Wire Stand
1. Place the device face-down on a flat
surface.
2. Snap the stand loose from its holders on
the back of the device.
3. Rotate the stand away from the back of
the device until the legs latch into place.
Removing the Wire Stand
1. Place the device face-down on a flat surface.
2. Remove the holders from the end of each of the stand’s legs.
3. Pull each leg out of the hole in the back of device and pull the device free.
Accent 1400 Hardware Manual
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Removing the Handle
If you want to remove the handle from the device, simply remove the two screws that hold it in
place.
Attaching the Keyguard Frame and Keyguard
Attaching the Keyguard Frame
1. Press the top of the keyguard frame into the slots on top of the device (with or without the
handle).
2. Push the sides of the frame down, pulling out slightly until the fit over the sides of the
device.
3. Pull out slightly on the bottom of the frame and push it over the bottom of the device.
4. Snap the frame into place.
For a More Secure Fit
When you initially attach the keyguard frame, the sides rest against the sides of the device
loosely. When you insert a keyguard into the frame, a client could pull very hard on the
keyguard and pull it loose from the frame. To prevent this from happening:
Secure the sides of the frame by pressing hard on each side until it snaps into place. The sides
now fit tightly against the device, and the keyguard cannot be pulled loose.
Note: Once you snap the sides of the frame into place, they are very difficult to pull loose, even
if you want to remove the frame intentionally.
For an Even More Secure Fit
Insert the two screws that were provided with the frame through the holes in the top of the
frame and into the corresponding holes in the top of the device. Then tighten the screws.
Now you are ready to insert the keyguard into the frame.
Accent 1400 Hardware Manual
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Attaching the Keyguard
Keyguards are available in black only. To add color to the device, you might want to attach a
frame of a different color. See “Replacing the Keyguard Frame” on page 14.
1. Hold the keyguard over the screen, with the pins toward the top of the screen and the tabs
toward the bottom.
Important! Position the keyguard so that the tabs are on the bottom. The tabs must be able
to lie flat against the screen, allowing the keyguard to snap into place.
2. Insert the left keyguard pin into the opening near the top of the left side of the keyguard
frame.
3. While holding the left pin in place, lift upward with your fingers to bend the middle of the
keyguard upward slightly. Then insert the right pin into the opening on the right side of the
keyguard frame.
4. Press down on the bottom portion of the keyguard to snap the tabs into place over the
screen.
Note: If the keyguard tabs do not snap into place, make sure that the keyguard is not upsidedown.
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Raising the Keyguard
If you need temporary access to the screen—for example, for programming, changing device
settings, cleaning the screen, etc.—you can raise the keyguard without removing it completely.
Note: If you want to remove the keyguard from the device completely, see “Removing the
Keyguard” on page 13.
1. While holding the bottom edge of the device with one hand, use the thumb of your other
hand to grasp the bottom edge of the keyguard in the middle.
2. Pull upward to release the bottom tabs.
3. Leaving the pins inserted in the top of the frame, simply lift the bottom of the keyguard to
uncover the screen.
4. The keyguard will remain the upright position, giving you easy access to the screen.
Removing the Keyguard
1. While holding the bottom edge of the device with one hand, use the thumb of your other
hand to grasp the bottom edge of the keyguard in the middle.
2. Pull upward to release the bottom tabs.
3. Lift upward with your fingers to bend the middle of the keyguard upward slightly.
4. Pull the pins out of the openings at the top of the frame.
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Replacing the Keyguard Frame
Keyguard frames are available in black, red, green, yellow, and blue. At some point, you may
decide to replace the frame with one of a different color.
1. Remove the keyguard from the frame. See “Removing the Keyguard” on page 13.
2. If you secured the frame to the top of the device with two screws, remove the screws.
3. Pull the sides of the frame loose from the device . If you snapped them in place, you’ll need
to grip the sides and pull hard.
4. Snap the bottom of the frame loose from the device and lift the frame off the device.
5. Attach the new frame. See “Attaching the Keyguard Frame” on page 11.
Accent 1400 Hardware Manual
Page 13
Installing the Wheelchair Mounting Plate
With the mounting plate in place, the device can be mounted on a table stand or a wheelchair
mount. If you purchased the wheelchair mounting plate, you received the mounting plate and
three screws in a plastic bag.
 If you ordered a separate NuEye™ Tracking System, a different mounting plate will be
needed. Instructions are included with your NuEye unit.
1. Place the device face down on a flat surface. Be careful not to scratch the display.
2. Place the mounting plate over the small holes on the back of device.
3. Place the screws through the mounting plate and device holes and tighten the screws.
Attaching the Carry Strap
Note: Not all devices come with a carry strap.
The carry strap connectors are located on the top and bottom of the device. At the end of each
side of the strap there is loop connector and, on the strap side, a quick-release connector.
1. Decide whether to connect the carry strap to the top or bottom connectors on the device.
2. Detach the loop connector from the strap by pressing in on the sides of the quick-release
connector.
3. Thread the loop through the carry strap holder.
4. Thread the connector through the loop and pull it securely to the strap holder post.
5. Insert the loop connector into the strap connector until the two pieces click and hold
together.
6. Repeat these directions to connect the other end of the strap to the device.
Accent 1400 Hardware Manual
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Charging the Batteries
Always use the battery charger that came with your device. Any other charger may damage
the batteries.
How long the batteries last depends on how you are using your device. You may be able to get
10 or more hours of use from one charge, or you may use your device so heavily that a charge
only lasts 6-8 hours. Spend some time using your device every day in different ways to learn
how much battery life you will get from a single charge.
The time required to fully charge the batteries varies depending on the charge level when the
charge begins. When your batteries need to be charged, a warning will be displayed on the
screen telling you to plug in your charger. You will also hear a low-battery warning.
Plug in the small end of the charger cable. Plug the larger end into a wall outlet.
 The best practice is to plug in your battery charger every night when you go to bed and any
time you see the low battery warning and/or the low battery LED comes on.
The status area of your display and the Battery Menu in the Maintenance Menu are places to
check for battery information. In Windows®, look for the battery-charging icon in the task bar.
The status area on the display when the device is turned on
Accent 1400 Hardware Manual
Page 15
Setting Up Infrared (IR) for Remote Controls
IR capability is enabled automatically with the Accent. The IR area of your device is on the back
of the case on each side of the headphone jack, near the top. When you are facing the front of
the device, the IR learning receiver is on the top left and the IR transmitter is on the top right
of the IR area.
You can teach infrared signals for almost any appliance you own that has a remote control. If you
want to teach a remote control signal to your device, point your remote control at the IR area.
If you want to send an IR signal from your device, make sure the IR area is facing in the general
direction of the appliance you want to send the signal to.
Use the IR Setup Menu in the NuVoice Toolbox to teach remote signals to your Accent. The
following IR functions can be performed in NuVoice by using IR Setup Menu in the Toolbox:
x Add, modify, delete, or rename a device/appliance
x Add, change, delete, and test IR functions
Adding a Device
Several devices are already set up in the Accent. You only need to teach the signals to your
device. To add additional devices, select Add a Device and follow the instructions on the display.
Modifying a Device
1. Use the Up/Down arrows to select the appropriate device. When the appropriate device is
found, tap the button for the desired function and follow the instructions on the display.
2. Select Modify Selected Device.
3. Select the function to be changed and follow the instructions on the display.
4. When instructed, point the appliance’s remote control at the top of the Accent and press
the appropriate function button on the remote (for example, the power button).
 When teaching the device a new signal or re-learning a signal, make sure the remote is
pointed directly at the IR learning receiver on the left side of the headphone jack.
5. The Accent will beep when it receives the signal.
6. Select Test Signal to confirm that the signal functions properly.
 The Re-Learn All Signals option allows each signal for an appliance to be re-learned
without re-entering the menu each time.
Accent 1400 Hardware Manual
Page 16
Sending IR Signals to an Appliance
1. Make sure the IR area on the Accent is facing toward the appliance that will receive the
signal.
2. Select the device remote from the vocabulary screen.
3. Select the desired function.
Accent 1400 Hardware Manual
Page 17
Setting Up a Wireless Internet Connection
You can set up your device for a wireless Internet connection. You must have access to a local
Wi-Fi network. In the Accent, Wi-Fi and Bluetooth are always turned on.
 PRC is not responsible for the setup of your wireless network.
 If you have, and can use, a USB mouse, you can plug it into your device and use it to select
icons on your desktop.
1. Turn your device on.
2. Select the Tools key on the front of the device or select the Tools key to the right of the text
display area.
3. Select the Toolbox key from the Tools menu.
4. Select Maintenance Menu from the Toolbox.
5. Select Hardware Diagnostics.
6. Select Network Setup.
7. From the Network screen, select the Connect or disconnect link.
8. You will see a list of available networks to connect to and their signal strength. If you are at
home, your home network should be visible. If you are at school or work, you will probably
see more networks to choose from.
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9. Select the network you want to connect to.
10. Select Connect.
11. Follow the directions on your display.
12. You may need to enter a network key or password.
13. When you are connected, the Wi-Fi icon in the task bar changes to bright white.
14. Exit the menu and go to the Internet to test the connection.
Accent 1400 Hardware Manual
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Using the Cameras
The front camera is located in the center of the device at the top of the display. The rear
camera lens and flash are located on the upper left side on the back of the case.
The NuVoice Toolbox contains a Camera Menu. Your vocabulary may also have a camera page
or camera activity that contains the Camera Menu. The Camera Menu provides an option to
zoom in or pan in any direction.
Hold a photograph 6-8 inches away from the lens and take a picture of the photo and use it as
an icon or visual scene.
Camera applications such as Skype™, Windows Movie Maker, etc. can be used. Follow the
directions provided with each specific camera application.
To switch between the front and rear cameras, select the Change Camera icon in the lower left
corner of the Camera toolbar.
To Use the Cameras in NuVoice
1. Select the Tools key to the right of the text display area.
2. Open the Toolbox.
3. Select Camera Menu.
4. To switch between the front and rear cameras, select Choose Camera.
5. Select Front Camera or Rear Camera.
Accent 1400 Hardware Manual
Page 20
Managing Power Settings
To manage your device’s power settings, go to the Toolbox, select Maintenance Menu, and
select Power Management. The power management options are I/O Function, Shutdown,
Restart, Auto Backlight Dim, and Auto Sleep.
Using the Maintenance Menu Power Options
I/O Function
The options are Sleep, Shutdown, and Disable. The options operate as follows when selected.
Sleep
When you select Sleep, your device will go to sleep when you press the
power button. Press the button again to turn your device back on. In this
mode your device will come back up more quickly than after a shutdown.
This also returns you to where you were before it went to sleep. Sleep is
the default setting.
Shutdown
When you select Shutdown, your device will shut down completely. In this
state, your device uses almost no energy. It also will take your device
longer to come back up when you turn it back on.
Disable
When you select Disable, the power button is disabled. If you select this
option, once you turn your device on, it will not turn off again. This
option does not conserve battery energy.
Shutdown
The Shutdown key allows you to completely shut down your device. For details on using this
key, see “Performing a Full Shutdown” on page 25.
Restart
The Restart key provides a way to restart your device without having to go to the Windows
Start menu. You should rarely need to use this key.
Auto Backlight Dim
Auto Backlight Dim will dim your backlight automatically after the amount of time you set
passes. Setting a time will help conserve battery power.
Auto Sleep
Auto Sleep will put your device to sleep automatically after the amount of time you set passes.
If you set Auto Sleep to Off, your device will never go to sleep.
Accent 1400 Hardware Manual
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Shutting Down the Accent using Windows
Selecting Shutdown from the Power Off menu in the Charms menu only puts the device into a
form of “sleep”. This takes about 30 seconds. The advantage is that the device wakes up
quickly. The disadvantage is it does not clean up the memory or provide a fresh start when the
device restarts. When the device is asleep, the blue indicator light turns off.
1. Bring up the Windows Start screen.
2. Pull out the Charms menu from the right side of the display.
3. Select Settings.
4. Select the Power icon and Shutdown.
Remember: This does not perform a full shutdown.
Waking Up the Accent
1. Lightly press the power button.
2. The device will wake up and return to the Windows Start screen.
3. If NuVoice does not open on its own, open NuVoice by selecting the NuVoice tile on the
Start screen. Or select the Accent screen and then select the NuVoice icon.
Performing a Full Shutdown
A full shutdown should be done at least once a week. Follow these steps to ensure a complete
shutdown of the device.
1. In NuVoice, select the Tools key to open the Tools menu.
2. Open the Toolbox.
3. Select Maintenance Menu.
4. Select Power Management.
5. Select Shutdown.
6. A yellow prompt box asks “Are you sure?” Select Yes.
When the device has shut down, it will automatically return to NuVoice when powered on
again.
Tip: You can set up a key in NuVoice to perform a complete shutdown by inserting the
Shutdown tool.
Accent 1400 Hardware Manual
Page 22
Updating NuVoice
 We recommend that you install NuVoice updates as soon as they are available.
Updating via the Internet
1. Plug in the battery charger.
2. Select the Tools key.
3. Select the Toolbox.
4. Select Maintenance Menu.
5. Select Software Update Menu.
6. Select Internet Update. A yellow dialog box will display an option to update the software.
Select Yes and follow the instructions that appear on the display.
Updating via USB Flash Drive
1. Plug a USB flash drive into your computer.
2. Go to www.prentrom.com/downloads/updates
3. Find the latest Accent 1400 update and download it to your computer desktop.
 You can also download update instructions.
4. Copy the downloaded software update to your USB drive.
5. Remove the USB drive from your computer and plug it into one of the USB ports on your
Accent.
6. Select the Tools icon.
7. Select the Toolbox.
8. Select Maintenance Menu.
9. Select Software Update Menu.
10. Select USB Update.
11. A yellow dialog box appears with an option to update the software. Select Yes and follow
the instructions that appear on the display.
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Storing Your Device
 If you are not going to use the device for at least a month, store it in a dry place with
moderate temperatures (not too cold or too hot).
1. Charge the batteries to Full.
2. When the batteries are fully charged, go to the Toolbox and select Maintenance Menu.
3. Open the Battery Menu.
4. Select Enter Ship Mode.
5. Respond Yes to put your device into Ship Mode.
6. Select OK to exit the Battery Menu.
7. Select OK to exit the Maintenance Menu.
8. Unplug the battery charger.
When you are ready to use your device again:
1. Plug in the battery charger.
2. Press the power button on your device. Your device will boot up. Leave the charger plugged
in until the batteries are fully charged.
You can always check the status of the charge by looking at the bar graph next to the battery
icon in the status display area.
If the batteries have gone completely dead: Plug in the battery charger. The charging LED on
the front of the device will begin to flash rapidly, indicating the batteries are charging. Leave
the battery charger plugged in until the charging LED is only flashing about once a second which
indicates the batteries are full. For additional information, see “Battery Troubleshooting” on
page 31.
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Disposing of the Device or Batteries
Device Disposal
Please dispose of your device in accordance with your local, state, and/or federal electronic
recycling laws.
Battery Disposal
If the batteries in your device need to be replaced, dispose of the old batteries in accordance
with your local, state, and/or country regulations.
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Cleaning and Disinfecting
If your device will only be used by one client, routine cleaning and disinfecting should be
sufficient. If, however, multiple clients will be using the device, take additional measures to
clean and disinfect the device after it has been used by one client before allowing it to be used
by another client.
Routine Cleaning and Disinfecting
Cleaning the Case
Before cleaning the case or the display, turn the device off. Clean the case with a slightly
dampened, lint-free cloth. Dry the case thoroughly with another lint-free cloth before turning
the device on.
Cleaning the Touch Screen
The touch screen is very sensitive. Fingerprint smears, dust, grime, saliva, etc. will affect its
performance. The screen also reacts to raindrops and extremes in temperature (condensation).
To dust the touch screen, use a soft, lint-free cloth. For heavier cleaning, use a slightly
dampened, lint-free cloth and then dry the screen with another soft, lint-free cloth.
 Do not use solvents or abrasives on the touch screen or the case.
Cleaning Keyguard Frames, Keyguards, and TouchGuides
All of these accessories can be removed from the case and washed in hot, soapy water. Dry
them thoroughly before putting them back on the device. The best practice for regular cleaning
is to dry accessories by hand, lay them on a dry towel, and let them air dry for about 5 minutes
before placing them back on the device.
Disinfecting
To disinfect everything but the display, use a solution of vinegar and water (¼ cup vinegar to 1
cup water). Wipe the case (not the display) using a cloth dampened with this solution.
Wash the Keyguard frame, Keyguard, and TouchGuide separately with the vinegar and water
solution. Allow all equipment to air dry. Do not use vinegar and water on the display!
What about drooling/saliva?
Any saliva should be wiped up immediately, especially on the touch screen or around any of the
connectors. Use a slightly dampened, lint-free cloth to wipe the device.
What about spills, rain, or accidental immersion?
If you spill liquid or any runny substance on your device; if you're caught in a downpour; or if
the device is accidentally dropped in liquid, immediately dry the device as thoroughly as
possible. Try using the device. If it does not work, call the PRC Service Department and tell them
what happened. They may ask you to send in your device for servicing.
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Disinfecting a Device and Accessories for Use by Multiple Clients
Note: This section applies only when multiple clients will be using the same device. In that
situation, it’s vital to effectively disinfect the device and accessories that have been used by a
client before handling and use by another client.
First Step: Put on protective gloves
Next Step: Clean the device and accessories
1. Wipe down the device and accessories with disinfectant wipes (Virucidal, Bactericidal,
Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes™. Follow the
disinfectant product manufacturer’s instructions for cleaning.
2. Take a Q-tip with cleaner applied (for example, Windex® or another commercial cleaner)
and clean inside all cracks and crevices. You may want to use a toothbrush or similar brush.
3. Blow the device off with an air hose, or wipe it dry.
Important! Make sure all soil is removed from the device and accessories. This is vital
before proceeding to disinfecting the equipment.
Next Step: Disinfect the device and accessories
1. Wipe down the device and accessories with a new disinfectant wipe (Virucidal, Bactericidal,
Pseudomonacidal, Tuberculocidal, Fungicidal)—Metrex CaviWipes. Follow the disinfectant
product manufacturer’s instructions for disinfecting.
2. Make sure to clean inside all cracks and corners, and wipe more than once if necessary to
keep the device wet for a minimum of three (3) minutes.
3. Allow the device and accessories to dry.
Final Step: Wipe the touch screen
1. When the device and accessories are dry, wipe down the viewing area (device touch screen,
TouchGuide, Keyguard, etc.) with glass cleaner, so the screen doesn’t discolor.
2. Allow the equipment to dry.
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Troubleshooting
Battery Troubleshooting
There is a slight risk of explosion if you replace the batteries with an incorrect type.
Call the PRC Service Department before replacing the batteries: (800) 262-1990. Outside the
United States, call your local distributor.
Use only the battery charger that came with the device. Other chargers may damage the
batteries in the device.
If the batteries die while the NuVoice software is running:
The battery charger LED and the charging LED on the front of the device will begin to alternate
flashing. Plug in the battery charger to continue using the device. If you do not plug in the
battery charger, NuVoice and/or the operating system will shut down, the LEDs will stop
blinking, and the device will turn off.
To restart the device, plug in the battery charger, press and hold the power button for a few
seconds, and watch the display screen. If the batteries were completely dead, you may want to
let them charge for awhile before you turn your device on.
General Troubleshooting
You select a key but get the wrong response
If you are selecting keys on the keyboard but not getting the correct responses, thoroughly
clean the display screen as described in “Cleaning and Disinfecting” on page 29. Then try again.
High-Efficiency Fluorescent Lights and the Use of Infrared
There is often a compatibility problem between many infrared controls and high-efficiency
fluorescent lights.
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared,
including headpointing, computer access, remote control commands, etc., may not work. Turn
the lights off and the IR will work correctly.
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NuVoice Troubleshooting
If you are experiencing problems with the device operating system or the NuVoice software, it
is important to read and follow these instructions.
For any internal system software troubleshooting, always plug in the battery charger first.
The Device Stops Speaking
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maintenance Menu.
3. Select Power Management.
4. Select Shutdown.
5. When the device has shut down, use an unbent paper clip to press the Reset button. A beep
will sound to indicate the device has reset.
Note: The Reset button is located in a small hole between switch jack A and switch jack B on
the back of your device.
The Device is Not Working Correctly or Freezes, but You Can Access NuVoice
 Do not use the power button.
1. In NuVoice, select the Tools icon and then select the Toolbox key.
2. Select Maintenance Menu.
3. Select Power Management.
4. Select Restart.
The NuVoice Toolbox is Not Responding or is Unavailable
1. Open the Windows Start menu.
2. Pull the Windows Charms menu from the right side of the display.
3. Tap the Power icon.
4. Select Restart. Do not select Shutdown.
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If you have access to a USB keyboard:
1. Plug the keyboard into a USB port on the Accent.
2. Press Ctrl-Alt-Del.
3. If a blue screen appears with Lock, Switch, Sign-out, etc. on it, use the Tab key until it
highlights the I/O option in the lower left corner.
4. Select Enter.
5. Select Restart.
As a Last Resort
Press and hold the device power button until the device shuts down (about 10 seconds). Press
the power button again to restart the device.
Important! This action may cause issues with the memory and performance of the device.
If the device is still not working correctly, proceed to the next section, “Restoring Windows”.
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Restoring Windows
If you are having problems with Windows or the NuVoice software, and the suggestions under
“NuVoice Troubleshooting” did not solve them, it is important that you read the following
directions carefully.
In the event that the device's hard drive or the Windows operating system quits working, the
Windows system software may need to be restored. As a rule, Windows will sense when
something is wrong and repair itself or display an “Advanced Boot Options” screen with a list of
options.
Important! The Restore process will erase everything on the device's hard drive. This includes
Internet access, programs, hardware drivers, etc. Before restoring the device, call the PRC
Service Department at (800) 262-1990. Outside the U.S., call your distributor.
The Restore process generally takes anywhere from 30 minutes to an hour. You need to be
available when the restore is complete.
1. Plug in the battery charger.
2. Pull the Windows Charms menu from the right side of the display.
3. Select Settings.
4. Select Change PC Settings in the lower right corner of the menu.
5. Select General from the PC Settings menu on the right side of the screen.
6. On the right side of the screen, scroll down to Remove everything and reinstall Windows.
7. Select Get Started.
8. A blue screen appears explaining what will happen next. Select Next.
9. A blue screen appears with “Just remove my files” and “Fully clean the drive” on it. Select
Just remove my files.
 The “Fully clean the drive” option may take 2.5 hours to complete and is not necessary.
10. Another blue screen appears stating that Windows is ready to reset the computer. Select
Reset to continue or Cancel to stop the Restore process.
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When the Restore is Complete
1. Follow the Windows Setup and Customizing instructions that appear on the screen.
 Use accent 1400 for a username or account name.
2. From the Windows Start screen, select the Accent icon to go directly to NuVoice or select
the Accent tile to go to the Accent screen. Then select the NuVoice icon in the upper right
portion of the screen.
3. NuVoice will automatically install and generate the icon sets. This process will take several
minutes.
4. When NuVoice is set up, the system will restart and open NuVoice automatically.
5. Select I Agree on the Software License Agreement.
6. NuVoice will open the Exploration Wizard.
7. To exit the Exploration Wizard, select the vocabulary you want to use.
If the vocabulary you want is not shown on the Wizard, open the Toolbox, select User Area
Menu, select Replace User Area, and follow the directions on the display to select the
vocabulary you want to use.
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Activating Your Copy of Windows
 If you don’t see “Activate Windows”, Windows is already activated and you don’t need to do anything.
“Activate Windows” is only visible if you had to restore your Windows operating system. In that
case, if you do not activate your copy of Windows within 30 days, Windows will quit working
and you will not be able to use your device until you restore or activate Windows. You can
activate Windows by Internet or phone. If you use a phone, you must have a USB keyboard to
plug into your device.
To begin:
1. Select the Tools key and open the Toolbox.
2. Select Maintenance Menu.
3. Select Activate Windows.
To activate Windows over the Internet:
1. After making sure your Internet connection is working, tap on the time/date area in the task
bar at the top of your device screen.
2. In the menu that appears, make sure the date and time are set correctly. If they are not, set
them to the correct date and time. Tap the menu (or the display) to exit.
3. Select Activate from the Windows Activation window.
4. When “Thanks, you’re all finished” appears, select OK.
To activate Windows by phone:
If you want to use the phone to activate Windows, you must have a USB keyboard to plug into
your device. You will need to speak into the phone and type onto the display screen.
1. Position your device near your phone.
2. Select Activate by Phone from the Windows Activation window.
3. Select your location.
4. Dial the number you see on the screen.
5. Listen to the introduction. Respond Yes to the "Activate Windows" question.
6. Recite the blocks of numbers you see on your display when you are asked. The voice on the
phone will give you blocks of numbers in return.
7. Type these numbers into the blocks on your screen as you receive them.
8. Click on Next when asked.
9. Click on Finish.
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