Primax Electronics SE2B My Passport Wireless User Manual 4779 705118 A00
Primax Electronics Ltd My Passport Wireless 4779 705118 A00
User Manual.pdf
My Passport® Wireless
Portable Hard Drive
User Manual
Preliminary Cert. -P1
ii
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or email
support service at http://support.wd.com. If the answer is not available or if you prefer, please
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. Email support is
free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wd.com.
Accessing Online Support
Visit our product support website at http://support.wd.com and choose from these topics:
Downloads—Download drivers, software, and updates for your WD product.
Registration—Register your WD product to get the latest updates and special offers.
Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data
recovery information.
Knowledge Base—Search by keyword, phrase, or answer ID.
Installation—Get online installation help for your WD product or software.
WD Community—Share your thoughts and connect with other WD users.
Online Learning Center — Start here to get the most out of your WD product.
(http://www.wd.com/setup).
Contacting WD Technical Support
When contacting WD for support have your WD product serial number, system hardware, and
system software versions available.
Registering Your WD Product
Register your WD product to get the latest updates and special offers. You can easily register your
drive online at http://register.wd.com.
North America
Europe (toll free)*
00800 ASK4 WDEU
English 800.ASK.4WDC
(00800 27549338)
(800.275.4932) Europe
+31 880062100
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Africa
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Mexico
001 8002754932 Russia
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Asia Pacific
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Other countries +86 21 2603 7560
* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.
TABLE OF CONTENTS – iii
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Storage Device. . . . . . . . . . . . . . . . . 1
Introduction - Christina. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features - Christina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Online Learning Center . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Registering Your Drive? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turning the Drive On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Loading Content onto Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to Your Computer Wirelessly . . . . . . . . . . . . . . . . . . . . 13
Connecting with WD My Cloud on a Mobile Device . . . . . . . . . . . . 14
Connecting to a Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting to Your Home Wi-Fi Network . . . . . . . . . . . . . . . . . . . 17
Removing a Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4 How do I? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Stream Content to a DLNA Device. . . . . . . . . . . . . . . . . . . . . . . . . 21
TABLE OF CONTENTS – iv
Use with an SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Maximize Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrade Firmware on the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Understand the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
View Battery Status When Drive is Off? . . . . . . . . . . . . . . . . . . . . . 27
Charge the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Reset Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reset Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Use WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . . . . . . . . . . . . Use FTP w/ my Wi-Fi camera28
5 . . . . . Playing/Streaming Videos, Photos, & Music29
Accessing Your Content Using Media Players . . . . . . . . . . . . . . . . 32
6 Customizing the Drive: Dashboard . . . . . . . . . . . . . 34
Dashboard Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Wi-Fi Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Admin Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hardware Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Media Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Support Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Firmware Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7 Using WD Apps to Back Up and Manage Drive . . . 52
Backing up a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . 52
Backing up a Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Managing with WD Quick View . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
TABLE OF CONTENTS – v
8 Technical Specifications . . . . . . . . . . . . . . . . . . . . . 59
9 Compliance and Warranty Information. . . . . . . . . . 60
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . 64
10 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
ABOUT YOUR WD STORAGE DEVICE
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About Your WD Storage Device
This chapter includes the following topics:
Introduction - Christina
Features - Christina
Kit Contents
Optional Accessories
About the Online Learning Center
Compatibility
Physical Description
Handling Precautions
Introduction - Christina
Welcome to your My Passport® Wireless portable hard drive.
This portable drive is ideal for the mobile creative pro with WHATamazing transfer speeds up
to 233 MB/s, an integrated Thunderbolt™ cable, and a durable aluminum enclosure. It
delivers the ultimate in speed, flexibility and convenience.
Features - Christina
3-year limited warranty—For added peace of mind, we back the drive with a 3-year limited
warranty.
Kit Contents
Your My Passport Wireless storage drive kit includes:
My Passport Wireless storage drive
USB 3.0 18-inch cable
AC power brick
Quick Install Guide
Important: For the latest WD product information and news, visit our website at
http://www.westerndigital.com. For the latest software, firmware, and product
documentation and information, go to http://support.wd.com/downloads.
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ABOUT YOUR WD STORAGE DEVICE
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Optional Accessories
For information about optional accessories for this product, visit:
About the Online Learning Center
WD’s online Learning Center provides the latest information, instructions, and software to
help users get the most out of their personal cloud storage. This web-based guide offers
step-by-step help with setting up remote access, backing up data, monitoring device status
and more. It’s an interactive resource to walk users through installing and using their
My Passport Wireless drive. The online Learning Center allows you to:
Learn about your new personal cloud storage product.
Download the latest software for your product.
Find in-depth, interactive information on how to explore each of your product’s
features.
Update your product whenever new features become available.
Access an always-available resource online, without a manual or CD.
US http://www.shopwd.com or http://www.wdstore.com
Canada http://www.shopwd.ca or http://www.wdstore.ca
Europe http://www.shopwd.eu or http://www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of Technical Support contacts,
visit http://support.wd.com and see Knowledge Base Answer ID 1048.
Quick Install Guide
My Passport Wireless
Portable Hard Drive
Power brick USB 3.0 cable
ABOUT YOUR WD STORAGE DEVICE
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Compatibility
Operating Systems
Note: Compatibility may vary depending on your computer’s hardware
configuration and operating system.
For highest performance and reliability, always install the latest software update.
Web Browsers
Internet Explorer 8.0 and later on supported Windows computers
Safari 6.0 and later on supported Mac computers
Firefox 21 and later on supported Windows and Mac computers
Google Chrome 27 and later on supported Windows and Mac computers
Physical Description
Front View
The top of the My Passport Wireless portable hard drive has:
A power LED indicator
An activity/wireless (Wi-Fi?) LED indicator
Windows®Mac OS X®
Windows 8.1 or earlier
Windows 7
Windows Vista®
Windows XP (32 bit) SP3 or later
Mavericks (Mac OS 10.9)
Mountain Lion (Mac OS 10.8)
Lion (Mac OS 10.7)
Snow Leopard (Mac OS 10.6)
Power LED
Wireless Activity LED
ABOUT YOUR WD STORAGE DEVICE
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LEDs
The top of the drive has two LEDs: Power and Activity/Wireless (Wireless Activity?). For
detailed information about the power and Activity LEDs, see “Understand the LEDs” on
page 25.
Back View
Component Icon Description
USB 3.0 port Included cable connects the USB 3.0 port to the computer’s USB port
What kind of cable?
Power button Turns the drive on and off:
• To turn on: Push until lights start blinking
• To turn off: push for about 5 seconds to turn off
Wi-Fi button • Connects to a router or mobile drive wirelessly
• Starts SD card transfer
• Turns on hotspot down link?
Power button
USB 3.0 port
Wireless (Wi-Fi) button
ABOUT YOUR WD STORAGE DEVICE
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Left Side View
The left side of the drive contains a slot for an SD (secure digital) card.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damage drives. Always observe the
following precautions when unpacking and installing your external storage product:
Do not drop or jolt the drive.
Do not move the drive during activity.
Do not place the drive on carpeting. Make sure the drive is on a clean, firm, and stable
surface.
To allow proper ventilation, do not block any of the enclosure’s air slots.
Registering Your Drive?
SC card port
GETTING STARTED
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Getting Started
This chapter includes the following topics:
Turning the Drive On and Off
Setting up the Drive
Loading Content onto Your Drive
Turning the Drive On and Off
You have the following options:
To turn the drive on when it is not connected to an outlet, push the power button
until then the power LED is blinking. When the wireless LED is solid blue, the drive is
ready to connect.
To turn the drive on when it is connected to an outlet, the power LED starts blinking
automatically.
To turn the drive off, hold the power button again for about 5 seconds until the
power LED goes off.
Setting up the Drive
To connect and set up the drive for wireless use, do one of the following:
Use a computer and a web browser.
Download and use the My Cloud app on your smart phone or tablet.
Important: It is best to charge the battery before using the My Passport Wireless drive
the first time as the factory charge may have decreased during shipping.
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Setting up with a Computer and Web Browser
Note: The computer must be wireless enabled.
1. Make sure the My Passport Wireless device is turned on and boy LEDs are lit.
2. Do one of the following:
a. On your Windows computer, open the list of available networks. win8?Android
b. On a Mac computer, click System Preferences >Network > Wi-Fi
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3. Select MyPassport.
4. Open a browser and type one of the following:
Windows computer: http://mypassport
Mac computer: http://mypassport.local
Windows or Mac computer: http://192.168.60.1
5. Read the agreement and click I accept:
The Secure My Passport Wireless screen displays:
6. (Optional) The drive’s default network name is MyPassport. To add security and to
differentiate the drive from others, enter a new name.
Note: It is a good practice to rename the drive to differentiate it from any other
similar devices. If you enter a new name, you will have to select the new
name on the list of available networks the next time you use the drive. Be
sure to record the new Wi-Fi name.
You have the following options:
To go to the next screen without entering credentials, click the Skip check box. The
My Passport Wireless dashboard appears.
Note: If you click Next instead, an error message displays.
To secure the drive with a password, enter and confirm a password of at least 8
characters. The password is case sensitive and may not contain double quotes. To
display the password, click the Show Password check box.
Record network information
here:
Network Name:
Password:
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SHOW RECONNECT SCREEN-WHY?
7. Click Next. The first time you set up the drive, a Download to Shortcut message pops
up. NEED SCREENSHOT ? Check you computer’s Downloads folder to find a link to
your data.
8. Click Next to display the My Passport Wireless dashboard. You are ready to use your
wireless drive.
The dashboard gives you an overview of the status of your drive. For detailed information
about the dashboard, see “Customizing the Drive: Dashboard” on page 34.
Setting up Using a Mobile Device with WD My Cloud App
1. Download the WD My Cloud app to your mobile device from the App Store, Android
App for Google Play store, or Amazon Apps (for Android).
2. Tap the My Cloud icon to display the My Passport Wireless Western Digital
Technologies, Inc. License Agreement displays.
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3. Read the agreement and tap Accept to display the WD My Cloud app Welcome screen.
4. Tap Connect Now to display a list of available wireless devices and networks.
GETTING STARTED
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5. Tap MyPassport (or the Wi-Fi name you assigned your drive). The following page
displays:
6. Tap Next to display the Secure Your Device screen:
7. (Optional) Enter or change the name of your My Passport Wireless drive.
8. If you have not assigned a password to your drive (and don’t want to now), tap Skip.
Continue to step 14
9. If you want to assign or change one, enter the password for the My Passport Wireless
drive in both password fields. ***
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10. Tap Save Changes to display the following screen:
11. On your mobile device, go to Settings and connect to the My Passport Wireless using
your new password:
12. Tap Join. The Settings screen shows the connection to the drive:
GETTING STARTED
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13. Tap MyPassport (or whatever you named your drive) to display the following
confirmation screen:
14. You can now open any of the folders to view its contents:
Loading Content onto Your Drive
One of the first things to do with your drive is to load content to it from a PC or Mac
computer or from an Android/iOS mobile device with WD My Cloud.
Using a Wi-Fi Connection
When you first connect to the My Passport Wireless Wi-Fi network, none of your media is on
the drive. (There are some samples. You can start copying files from your computer to the
drive using Wi-Fi, or for faster download, by connecting the drive’s USB 3 port to a USB port
on your computer.
From your computer wirelessly
1. On your computer, open the File Explorer (PC) window or Finder (Mac).
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2. Do one of the following:
For a Windows PC, in the left pane of the File Explorer window, click Computer >
Downloads > MyPassport (or the name you assigned to the drive).
For a Mac computer, in the left pane of the Finder window in the SHARED section,
double-click MyPassport.
If you set up a shortcut during setup, click Computer > Downloads > and double-
click MyPassport (or the name you assigned to the drive).Same as first bullet?
The drive’s Public folder opens.
3. Drag and drop files from your computer to the Public folder.
From a mobile device with WD My Cloud
HOW do you do this?
Using a USB Connection
If you want to copy over a lot of files, consider using the USB port on your computer, which
can be faster than using the My Passport Wireless Wi-Fi network.
1. Plug one end of the USB cable into the drive and the other end into your computer's
USB port.
Note: When you connect your computer and drive this way, the wireless
connection between the two is disabled.
2. On your computer, open the File Explorer (Windows PC) or Finder (Mac) window.
3. Do one of the following:
For a Windows PC: In the left pane of the File Explorer window, click Computer and
double-click the My Passport Wireless drive.
For a Mac computer: In the left pane of the Finder window in the DEVICES section,
double-click the My Passport Wireless drive.
4. Drag and drop files from your computer to the drive.
Note: Your files reside in two places: on your computer and on the drive.
CONNECTING THE DRIVE
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Connecting the Drive
Connecting to Your Computer Wirelessly
Connecting with WD My Cloud on a Mobile Device
Connecting to a Hotspot
Connecting to Your Home Wi-Fi Network
Ways to Connect the Drive
(NEED Graphics)
The My Passport Wireless Drive can make the following connections:
Wireless drive connect directly to your computer or mobile device
You set up a direct connection between the drive and your computer using Wi-Fi.
Your computer joins the My Passport Wireless drive’s Wi-Fi network.
Note: The drive is not connected to your local network or the Internet.
Wireless drive with Internet access
You connect your drive to a hotspot—a wireless local area network (WLAN) with
Internet connectivity. You have access to your media on your drive and to the
Internet.
Wireless drive for all devices connected to your home’s Wi-Fi network
You connect the drive to your home network. You have access to your media
through your router (LAN) as well as to the Internet (provided your network has
Internet connectivity).
External drive that you plug into your computer
You connect your computer and My Passport Wireless drive with a USB cable,
essentially turning it into a Direct-Attached Storage (DAS) drivev. In this case, there is
no wireless connectivity so you don’t get Internet access and you will unable to
display the My Passport Wireless web interface.
Connecting to Your Computer Wirelessly
After initial setup, you can create a direct connection using a browser or the WD My Cloud
app on a mobile device.
Using a Browser
1. Make sure the My Passport Wireless device is on, the power LED is lit, and the wireless
LED is solid blue. (See “Understand the LEDs” on page 25 for more information.)
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3
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2. On your computer, open the list of available networks. Show both; win8?
3. Select MyPassport.
4. Open a browser and type one of the following:
Windows computer: http://mypassport
Mac computer: http://mypassport.local
Windows or Mac computer: http://192.168.60.1
5. Press Enter to display the My Passport Wireless dashboard.
You can now configure your drive or move content between the drive and the computer.
Connecting with WD My Cloud on a Mobile Device
Note: This procedure assumes you have already downloaded the WD My Cloud
app on a mobile device and connected wirelessly to the My Passport
Wireless drive. (See “Connecting with WD My Cloud on a Mobile Device”
on page 14.)
Windows Mac
CONNECTING THE DRIVE
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1. Open WD My Cloud on your mobile device and click Connect Now to display the
Welcome screen.
Note: If this is the first time you’ve connected using My Cloud, the Western
Digital End User License Agreement displays.
A list of available devices/networks displays:
2. Tap to select your My Passport Wireless drive.
You can now move content to and from the drive and configure it as desired. See the
My Cloud Help for instructions.
Connecting to a Hotspot
A Wi-Fi or wireless hotspot is an access point that provides network and Internet access to
mobile devices such as a laptop or mobile phone. Hotspots are typically in public locations
like coffee shops, airports, and hotels. For example, if you connect your My Passport
Wireless drive to the Wi-Fi system in a hotel and then connect numerous other devices to
the drive, all devices can securely connect to each other and to the Internet, and you will
only be charged for the initial connection.
Another advantage is that connecting the My Passport Wireless drive to a hotspot gives you
access to your files as well as to the Internet. If you set up a password for your drive during
CONNECTING THE DRIVE
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setup, when you are connect to a hotpot, others are not be able to see the content of the
drive.
To connect to a hotspot:
1. On the My Passport Wireless dashboard, click Wi-Fi. The screen illustrates the current
connection. In this case it is a direct connection.
2. Click Switch to Another Network.
3. In the list of available Wi-Fi networks that displays, select one. The Modify screen
displays.
4. Click Hotspot, and do one of the following:
Click Use Password and enter the password for the Wi-Fi network.
CONNECTING THE DRIVE
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Click Use WPS and enter the WPS PIN.
Note: The WPS option is not available if your network doesn’t have WPS
functionality.
5. To view basic settings, change connection type, and set advanced settings, click the
Advanced Options down arrow: GRAPHIC
a. View your My Passport Wireless’ MAC Address (machine address), device name,
b. By default, the network mode is DHCP, which means the drive automatically gets the
IP address and other settings from your network. If you select Static IP, set the IP
address manually and you will be prompted for Subnet mask, Gateway IP address,
and DNS Server.
Note: When configuring Static or DHCP, record your IP address, Subnet mask,
Gateway IP address, and DNS Server in a safe location for future
reference. This information will not be displayed once it is entered into
drive.
6. Click OK to display the Wi-Fi screen showing the hotspot connection:
If the network you joined has Internet connectivity, you now have Internet access. And if
other computing devices join the My Passport Wireless drive's Wi-Fi network, they will also
have access to the drive's content as well Internet connectivity, unless you set a password
for it. Some hotspots require you to log in when you first open a browser window.
Connecting to Your Home Wi-Fi Network
When your drive is connected wirelessly to your computer or a mobile device with a direct
connection, you can change the connection so that the drive has access to your home Wi-Fi
network only. All devices on the home Wi-Fi network can access the drive.
NEED GRAPHIC WITH OTHER DEVICES ATTACHED TO THE PASSPORT?
Hotspot is now
the connection
type
CONNECTING THE DRIVE
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1. On the dashboard, click Wi-Fi in the navigation bar to display the Wi-Fi screen:
2. From the list that displays on the right, select your home Wi-Fi network and click Join.
The Connect to screen displays.
3. Click Home Network (default setting) and do one of the following:
Click Use Password, and enter the password for your home Wi-Fi network.
Click Use WPS and enter your router’s WPS PIN. To generate a WPS PIN, see the
documentation that comes with your router.
Note: The WPS (Wi-Fi Protected Setup) option may not be available to you
depending on your home Wi-Fi network.
4. To view or set advanced settings, click the Advanced Options down arrow:
a. View your drive’s MAC Address (machine address) and device name.
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b. By default, the network mode is DHCP, which means the drive automatically gets
the IP address and other settings from your network.
If you click Static IP, you will be prompted for IP address, Subnet mask, Gateway IP
address, and DNS Server. (If you don’t know this information, please check your
router settings.)
Note: When configuring Static or DHCP, record your IP address Subnet mask,
Gateway IP address, and DNS Server in a safe location for future
reference. This information will not be displayed once it is entered into
drive.
5. Click OK to display the Network Connection Changing screen:
6. Click OK. The Network Connection Changing screen indicates that the My Passport
Wireless drive is connected to your home Wi-Fi network.
7. If not already connected, connect your computer to your home Wi-Fi network. After you
join your computer with your home Wi-Fi network, you have access to the media (by
DLNA) on your My Passport Wireless drive as well as Internet access (provided your
home Wi-Fi network has Internet connectivity). Other devices that connect to your home
Wi-Fi network will have access to your drive have the same kind of access.
CONNECTING THE DRIVE
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MY PASSPORT WIRELESS
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8. To display the dashboard, click the appropriate link:
For Windows PC: http://mypassport
For Mac: http://mypassport.local
Note: Go to the WD Learning Center (http://wd.com/setup/mypassport???) to
get more information, including instructions on how to access your media.
Removing a Connection
To remove a connection, click Remove Remembered Network, click the minus sign (-), and
then click Close. A No connections found message displays. Once it is removed, WHAT
(home network or hotspot?) will no longer Auto Connect to the drive. The information for that
connection must be re-entered if you want to use it again.
Home Network is
now the connection
type.
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How do I?
Stream Content to a DLNA Device
Use with an SD Card
Maximize Battery Life
Upgrade Firmware
Understand the LEDs
View Battery Status When Drive is Off?
Charge the Battery
Reset Your Password
Use WPS?
Use FTP with My Wi-Fi Camera? ??
This chapter provides simple instructions for performing the most common tasks on the My
Passport Wireless dashboard. For more about The dashboard and all of the settings
available, see “Customizing the Drive: Dashboard” on page 34. For instructions on
performing similar tasks using WD My Cloud app on a mobile device, see the app’s online
help.
Stream Content to a DLNA Device
The Media page allows you to enable or disable media streaming.
1. On the dashboard home page, click the Battery panel or the Media icon in the
navigation bar to display the Media page.
2. Click Media in the navigation bar to display the Media page:
3. In the DLNA Server section, make sure the Streaming toggle button is On.
1
2
1
4
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Use with an SD Card
You can transfer photos and other media files from an SD Card to your My Passport
Wireless drive and then share them with devices and users connected to the drive wirelessly.
Something about the cameras it supports?
Transfer Content from an SD Card
1. Insert the SD card containing your media files into the drive’s USB port.
2. WHEN DO YOU PRESS THE WI-FI BUTTON?
3. Click Media in the Navigation bar to display the Media page:
4. You have the following options:
Note: When you copy the files, they remain on the SD card. When you move the
files, they do not remain on the SD card.
To copy your files from the SD card immediately, for Import Mode, click Copy and
then Copy Now.
To automatically copy new files as soon as you insert the card, for Import Mode,
click Copy and turn the Automatic Import switch to On.
To move your files from the SD card immediately, for Import Mode, click Move and
then Move Now.
To automatically move new files as soon as you insert the card, for Import Mode,
click Move and turn the Automatic Import switch to On.
View Content from an SD Card
1. On your computer, open the File Explorer (PC) window Finder (Mac).
2. Do one of the following:
For a Windows PC, in the left pane of the File Explorer window (true for Win8?), click
Network > MYPASSPORT > double-click Public > SD Card Imports.
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For a Mac computer, in the left pane of the Finder window in the SHARED section,
double-click MYPASSPORT > Public > SD Card Imports.
Maximize Battery Life
The Hardware screen allows you to extend the life of the battery.
1. To access the Hardware screen, click Hardware on the navigation bar or the Battery
region on the home page:
2. In the Battery section, for Optimization, click Battery Life.
Note: Performance optimizes media processing.
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Upgrade Firmware
The Firmware page allows you to update the My Passport Wireless firmware automatically or
to manually check for and install an update file.
Click Firmware on the navigation bar to display the Firmware page.
The current version and last update display in the Version section.
Updating with Available Firmware
You can check for available updates at any time in the Available Updates area.
1. Click Check for Update.
2. Review the Update Firmware screen that displays.
3. If an update is available, click Install and Reboot.
When the update is complete, your drive reboots.
Performing a Manual Update
1. Click the Online location of the WD My Passport Wireless firmware link. (NEED THIS
LINK)
2. Download the latest firmware file.
3. In the Manual Update section, click Update from File.
4. Navigate to the firmware update file and click Open.
5. Review the confirmation message and click Install and Reboot. The update installs on
your device.
When the update is complete, your drive reboots.
WARNING! Do not power off your drive during the installation. When the
installation is finished, your drive will automatically reboot.
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Use the Drive with My Third Party Mobile App
My Passport Wireless drive is actually a wireless DLNA storage. This means besides our
own WD My Cloud mobile app, any other DLNA mobile app can also see the drive and
access the content inside. NEED EXAMPLES AND INSTRUCTIONS
Charge the Battery
1. Connect one end of the cable (included in the box) into the drive’s USB port and the
other end into the adapter (included in the box).
2. Plug the adapter into a wall socket.
3. Push the power button. The LEDs start to blink. (THEY BLINK EVEN IF YOU DON’T
PRESS THE BUTTON.) As the drive charges, the LEDs change color. (See “Understand
the LEDs” on page 25 for a complete list of the power and wireless LED states.)
When the power LED s solid green, the drive is fully charged. When the Wireless LED is
solid blue, the drive is completely charged and able to connect wirelessly.
Understand the LEDs
The drive is pre-charged to at least 80% at the factory. However, the battery level may be
lower when you take it out of the box as it may have been in transit or on the shelf for a sig-
nificant length of time.
Important: It is best to charge the battery before using the My Passport Wireless drive
the first time as the factory charge may have decreased during shipping.
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Power LED
The following table describes the power LED behavior. Seth likes this table.
Power LED Behavior/Color Indicates ...
Blue Battery fully charged or above 95%
Green Battery level between 70~95%
Yellow Battery level between 40~69%
Orange Battery level between 20~39%
Red Battery level at or below 20%
As above, not charging. How can they tell not
charging?
Battery in use, not charging but DAS
mode is activated (e.g., connected to a
USB 2.0 port, which can't provide
enough power to charge Avatar)
LED pulses in the color of the correlating charge
state (for example, pulses red when charging at
or below 20%, pulses orange when charging
between 20 and 39%). When the device stops
charging, LED becomes solid.
Battery Charging
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Activity/Wi-Fi LED
The Activity/Wireless LED is off when you take the My Passport Wireless drive out of the
box.
View Battery Status When Drive is Off?
Reset Your Drive
You can reset your drive two ways: manually and on the dashboard’s Admin page (see....)
1. To reset your drive, hold down the Power and Wi-Fi buttons at the same time for
around 15 seconds until the drive reboots and the power LED flashes white.
Activity/Wireless LED Behavior/
Color Indicates ...
Off Connecting wireless during boot-up
Solid blue Wireless network connected or active (all modes)
Solid orange Wireless network connected to access point (AP)
but no Internet connection (shared connection
mode
Solid red Wireless network failed or no network connection
(all modes)
Blinks blue for a set period (1 minute) WPS initiated and in progress
Blinks white Device in use, for example:
• File transfer in DAS mode
• SD card copy/transfer
• Firmware update
•Reset
No change in color or behavior File transfer in NAS mode
Solid white Drive not in use in DAS mode
LED pulsating white Drive going into sleep mode in DAS mode
Blinking red with Power LED and Wi-Fi
alternating
Drive has a problem
Blinking red in one long (3 sec) and 3
short blinks (blink speed)
Device has entered recovery mode (drive waits for
firmware to be placed in either SDD card or HDD
image)
Power LED blinking in its current color
and Wi-Fi LED off
Device shutting down
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After the drive reboots, the following screen displays:
2. Follow the on-screen instructions to reconnect your drive.
Reset Your Password
You may set up a password for Wi-Fi security while you are setting up the drive (see )or on
the Dashboard’s Admin page (see ).
If you forget your Wi-Fi password, reset the hardware by the pushing the power and Wi-Fi
buttons for about 15 seconds until the drive restarts. The reset does not erase the drive
content.
Use WPS?
Use FTP with My Wi-Fi Camera?
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Playing/Streaming Videos, Photos, & Music
Using the Drive as a Media Server
Accessing Your Content Using Media Players
Using the Drive as a Media Server
Media Server Overview
My Passport Wireless drive uses TwonkyMedia to enable the drive to serve as your home's
DLNA media server. It streams photos, music, and videos to your DLNA-compatible devices
so you can play media on a compatible device easily
Note: DLNA-compatible devices search for media stored on the drive if
streaming has been enabled on the Media page (see “Media Page” on
page 47). By default, streaming is disabled.
Note: If you have a DLNA server? player? (e.g., Vidon or Shiftka) on your phone,
the My Passport Wireless drive can stream media to it.
The media server searches for all the media stored on the My Passport Wireless drive
connected to your home network. After enabling media serving for the drive (see “DLNA” on
page 47), you can just transfer your multimedia content to your My Passport Wireless drive,
and you are ready to stream and view content on your home entertainment center, game
consoles (for example, Xbox 360® or PlayStation® 3), WD TV Live® media player, or
DLNA® 1.5 digital media adapters), and other PC computers on your home or office
network. Visit http://www.dlna.org for further information on DLNA.
5
1
2
1
5
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Media Types Supported
Note: Some devices may not support playback of all these files. Please refer to
your device’s user manual to see which formats are supported.
Note: Go to the Twonky configuration site (NAS_IP:9000) to aggregate content
Audio files Video files Image Files
3GP
AAC
AC3
AIF
ASF
FLAC
LPCM
M4A
M4B
MP1
MP2
MP3
MP4
MPA
OGG
WAV
WMA
3GP
ASF
AVI
DivX
DV
DVR-MS
FLV
M1V
M2TS
M4P
M4V
MKV
MOV
MP1
MP4
MPE
MPEG1
MPEG2
MPEG4
MPG
MTS
QT
QTI
QTIF
RM
SPTS
TS
VDR
VOB
WMV
Xvid
BMP
JPEG
PNG
TIF
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from all NAS devices with DLNA capability on your network to the mirrored folder.
Uploading and mirroring are best left to expert users, as these features are not
supported by WD customer support.
Viewing DLNA Media Server Information
The Media page displays the current version, when the last update occurred, and the
number of music, video, and pictures available on your device.
Adding Media Content to the Folders (LEAVE FOR NOW)
1. Open Windows Explorer or Mac Finder. NEED NEW GRAPHICS
Windows Explorer
Mac Finder
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2. Copy your music files to the Public > Music folder.
3. Follow the same process to place your videos and pictures into their
respective Pictures and Video folders.
Accessing Your Content Using Media Players
Now that you have copied your files to the Public folder, connect the My Passport Wireless
drive to your home network or a hotspot. See “Connecting to Your Home Wi-Fi Network” on
page 17 and “Connecting to a Hotspot” on page 15. You can use a variety of media players
to stream media. The following types are supported:
WD TV Live Media Players
Windows Media Player 11 (comes with Windows Vista)
Windows Media Player 12 (comes with Windows 7 and Windows 8)
Xbox 360
PlayStation 3
Other media players:
- BluRay Players
- Network Connected TVs
- Digital Picture Frames
- Network Music Player
DLNA Devices
Note: For specific information on using and updating the media player, go to the
appropriate support site.
WD Media Players
You can connect the various WD TV and WD Media Players to the My Passport Wireless
drive or to your home network for access to media content stored in the My Passport
Wireless drive. For details on using a WD Media Player to access files on your drive, see
Knowledge Base Answer ID 2676 or refer to your WD Media Player User Guide.
Other Media Players
Following are general steps for setting up devices such as digital picture frames, Blu Ray
players, network-connected TVs, and digital media adapters:
1. Make sure that your My Passport Wireless device is connected to your home’s local
network and is powered on.
2. Follow the user instructions provided with your media player to proceed through any
initial setup or installation of drivers.
3. Using the navigation feature on your player, scan and detect your My Passport Wireless
device on your network.
4. Depending on the player you have, you may need to access a Settings/Network Setup
page in the user interface to establish connection so that your player can link to your My
Passport Wireless device. Please refer to your player’s user guide for specific
instructions.
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DLNA Devices
See specific DLNA media device user manuals for instructions on connecting a DLNA
device to your local area network so you can access content on the My Passport Wireless
device. Go to http://www.dlna.org for a list of DLNA-certified devices and for further
information.
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Customizing the Drive: Dashboard
Home Page
Wi-Fi Page
Admin Page
Hardware Page
Media Page
Support Page
Firmware Page
Use the My Passport Wireless dashboard to customize settings and to manage the device
as you prefer.
Home Page
The Home page has an information bar at the top right, a navigation icon bar across the
page, and an instant overview of the status of the drive’s main functions with links for
updating settings.
.
5
1
2
1
6
Navigation Icons
Status and update
panels
Information icons
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Information Icons
Navigation Icons (waiting for icons from Mountainview)
Icon Name Actions
Alerts Click to display recent alerts about new
firmware and network issues.
Critical alerts Click to display a severe warning: such as over
temperature, under temperature, drive SMART
failure, or failure of the data volume to mount.
Help
Icon Name Actions
Home Page The dashboard displays an instant overview of the status of
the drive’s main functions and links for updating settings.
Wi-Fi
Admin
Hardware
Media
Support
Firmware
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Viewing Status and Making Updates on the Home Page
The main body of the Home page shows the status of the device and provides shortcuts to
two important tasks.
Capacity Panel
Displays the amount of storage taken up by various types of media files and the amount of
free storage left on your drive.
Battery Panel
Displays the current percentage of total charge the battery currently holds. Click the panel to
display the Hardware page, where you can view more detailed battery information, and
optimize by battery life or performance. This panel enables you to lock or unlock the drive
and to shut down or reboot power. See “Hardware Page” on page 45 for more information.
Connection Type Panel
Illustrates the current connection type: Direct, Hotspot, or Home Network. Click the panel to
display the Wi-Fi page, where you can change how the drive is connected. See “Wi-Fi Page”
on page 36 for more information.
Wi-Fi Page
The Wi-Fi page enables you to view or change your drive’s current connection type.
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1. Click the Wi-Fi icon to display the Wi-Fi page, which shows the current connection type,
in this case Direct.
2. To change the connection type, perform one of the following procedures.
Connecting to a Hotspot
A Wi-Fi hotspot is an access point that provides network and Internet access to mobile
devices such as a laptop or mobile phone. Hotspots are typically in public locations like
coffee shops, airports, and hotels. A good example is to connect your My Passport Wireless
drive to the Wi-Fi system in a hotel, and then connect numerous other devices to the drive.
You get wireless capability in all the devices but you pay only for the initial connection.
Another advantage is that connecting the My Passport Wireless drive to a hotspot gives you
access to your files as well as to the Internet. If you set up a password for your drive (during
set up or using the Admin page) when you are connected to a hotspot, others will not be
able to see the contents of the My Passport Wireless drive.
1. On the My Passport Wireless dashboard, click Wi-Fi. The screen illustrates the current
connection. In this case it is a direct connection.
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2. Click Switch to Another Network.
3. In the list of available Wi-Fi networks that displays, select one and click Join. The Modify
screen displays.
4. Click Hotspot and do one of the following:
Click Use Password and enter the password for the Wi-Fi network.
Click Use WPS (Wi-Fi Protected Setup) and enter the WPS PIN.
Note: The WPS option is not available if your network doesn’t have WPS
functionality.
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5. Click OK to display the Wi-Fi screen showing the hotspot connection.
If the network you joined has Internet connectivity, you now have Internet access. And if
other computing devices join the My Passport Wireless drive's Wi-Fi network, they will also
have access to the drive's content as well Internet connectivity. Some hotspots require you
to log in when you first open a browser window.
Connecting to Your Home Wi-Fi Network
When your drive is connected wirelessly to your computer or a mobile device with a direct
connection, you can change the connection so that the drive has access to your home Wi-Fi
network only. All devices on the home Wi-Fi network can access the drive.
1. The screen illustrates the current connection. In this case it is a direct connection.
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2. Click Switch to Another Network.
3. From the list that displays on the right, select your home Wi-Fi network and click Join.
The Connect to screen displays.
4. Click Home Network (default setting) and do one of the following:
Click Use Password, and enter the password for your home Wi-Fi network.
Click Use WPS and enter your router’s WPS PIN. To generate a WPS PIN, see the
documentation that comes with your router.
Note: The WPS (Wi-Fi Protected Setup) option may not be available to you
depending on your home Wi-Fi network.
5. Click OK to display the Network Connection Changing message.
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A message warns that in Home Network mode, the My Passport Wireless drive is
only accessible from your home Wi-Fi network. The direct connection turns off until
you take the drive away from your home Wi-Fi network or you reset the drive.
6. Click OK. The Network Connection Changed screen indicates that the My Passport
Wireless drive is connected to your home Wi-Fi network.
7. If not already connected, connect your computer to your home Wi-Fi network. After you
join your computer with your home Wi-Fi network, you have access to the media on
your My Passport Wireless drive as well as Internet access (provided your home Wi-Fi
network has Internet connectivity). Other devices that connect to your home Wi-Fi
network or to your drive have the same kind of access.
8. To display the dashboard, click the appropriate link:
For Windows PC: http://mypassport
For Mac: http://mypassport.local
Removing a Remembered Connection
To remove your current connection WHY WOULD YOU? DIFFERENT FROM
DISCONNECT?
1. Click the Wi-Fi icon to display the Wi-Fi page showing the current connection type.
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MY PASSPORT WIRELESS
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2. Click Remove Remembered Network to display the Remembered Connections
screen.
3. Click the minus (-) sign next to the connection you want to remove, and then click
Close.
You need to reconnect the My Passport Wireless drive to your computer with a Direct
connection or to a hotspot if you want to work outside of your home network.
Admin Page
The Admin page is where you set a password, choose to have SSH or FTP access, and
restore factory settings.
1. Click the Admin icon on the navigation bar to display the Admin screen.
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My Passport Wireless
1. In the My Passport Wireless section of the screen, view or modify the following basic
device settings:
Language
1. In the Language section select the language in which the screens should appear.
2. Click Save.
User Name The administrator’s user name is Admin.
Settings Password To set or change a password for securing the settings:
1. Do one of the following
• To set a password, click the toggle button to On.
• Click the edit link.
2. Enter a password in New Password and Confirm
Password.
3. Click Save.
Device Name If desired, enter a new name for your My Passport
Wireless drive. You will need the name to stream media
from the drive using DLNA. Click Save.
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Access
1. In the Access section, view or modify the following security access settings:
Restore Factory Settings
You can perform a full factory restore on the My Passport Wireless drive with no data loss.
SSH Secured Shell protocol. Turn this option On to securely
access your personal cloud and perform command-line
operations. SSH is disabled by default.
WARNING! Please note that modifying or attempting to modify
this device outside the normal operation of the
product voids your WD warranty.
1. To enable SSH, click the toggle button to On.
2. In the SSH screen that displays, note the User Name and
Password, click the I Accept check box, and click OK.
What happens?
Note: The SSH login User Name is sshd.
FTP Access File Transfer Protocol enables the transfer of content to
(and from) your drive’s Public folder through a network. No
user login is needed. The drive supports default
Anonymous login and takes advantage of Wi-Fi security
for protection. The drive is compatible with wireless
cameras that support FTP, such as Nikon WT-2, and
Canon WFT.
FTP is disabled by default.
1. To enable FTP Access, click the toggle button to On.
WARNING! Interrupting the factory restore process may damage the
My Passport Wireless drive. Wait until after the reboot to use the
drive again.
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In the Restore Factory Settings section, you have the following options:
System Only: Changes all settings back to the factory default values, returns the
administrator password to none, and renames the drive to MyPassport. Your
content remains intact.
Note: You can also restore factory settings by pressing the Wi-Fi and Power
buttons at the same time for approximately 15 seconds. See................
System and Disk: Reverts all settings to their factory default values and deletes
data on the drive. It could take considerable time for the process to complete.
Hardware Page
Use the Hardware page to set options for the drive’s battery, lock the drive, and shut down
or reboot the drive.
To display the Hardware page, you have two options:
Click Hardware on the navigation bar
Click the Battery panel on the Home page.
The current Charge Level and Power State appear on the page.
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Battery
1. In the Battery section, you have two options. You can either make the battery charge last
longer but sacrifice how quickly media processing takes place, or make media
processing faster but use up the battery more quickly:
To optimize how long the battery will keep sufficient charge, click Battery Life.
To optimize media processing, click Performance.
There is no difference between the two options if your My Passport Wireless drive is
plugged into an outlet and running on AC Power.
Drive Lock
Drive lock locks the drive so that it is inaccessible when connected to your computer
through the USB port. Although locked, the drive is still accessible with a Wi-Fi connection.
The default is Off. To turn drive lock on, click the toggle button to On.
Power
In the Battery section, you have two options:
To shut down the My Password Wireless drive, click Shut Down.
To reboot the drive, click Reboot.
WARNING! Do not unplug the drive during reboot or shutdown.
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Media Page
The Media page is where you can enable or disable media streaming and set the drive up for
use with an SD card.
1. To display the Media page, click Media on the Navigation bar.NEW GRAPHIC
DLNA
The DLNA section of the page allows you to enable or disable media streaming and displays
the number of music, picture, and video files stored on the My Passport Wireless drive. The
drive automatically refreshes and rebuilds the DLNA database; however, you can do so
manually if you suspect that your database is corrupted.
1. In the DLNA Server section, make sure the Streaming toggle button is On.
2. Click one of the following to either refresh or rebuild your DLNA database:
Refresh: Searches for changes made to your media libraries, which takes only
minutes.
Rebuild: Rebuilds the DLNA database from scratch. Do only if you suspect your
database is corrupted. Use caution when completing this procedure. Rebuilding the
DLNA server database could take a considerable amount of time, depending on the
number and size of the files involved.
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Media Count
This section of the screen displays the number of video, music, photo, and other files
currently stored on the My Password Wireless drive.
SD Card
SD fOLDER?
You can transfer content from an SD card to and from the drive by copying or moving
media. You can do this manually or automatically. The drive can also sync content with an
SD card. (How is sync different?) It copies a new file to the drive but does not delete files that
don't match. The SD card shows as a separate volume when the drive is connected
wirelessly to a network. If the drive is connected to the USB port, it doesn’t? Why not? What
does it do in DAS mode with an SD? What is the wireless part o this?
Transferring Content from an SD Card
1. Insert the SD card containing your media files into the drive’s USB port.
2. WHEN DO YOU PRESS THE WI-FI BUTTON?
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3. Click Media in the Navigation bar to display the Media page: NEED NEW
4. To copy files from the SD card, do one of the following:
To copy your files immediately, click Copy and then Copy Now.
To automatically copy new files as soon as you insert the card, click Copy and then
toggle the Automatic Import switch to On.
5. To move files from the SD card, do one of the following:
Note: When you move the files, they do not remain on the SD card.
To copy your files immediately, click Move and then Move Now.
To automatically move new files as soon as you insert the card, click Move, and then
turn the Automatic Import switch to On.
View Content from an SD Card
1. On your computer, open the File Explorer (PC) window Finder (Mac).
2. Do one of the following:
For a Windows PC, in the left pane of the File Explorer window, click Network >
MYPASSPORT > double-click Public > SD Card Imports.
For a Mac computer, in the left pane of the Finder window in the Shared section,
double-click MyPassport.
Note: The SD card shows as a separate volume when the drive is connected
wirelessly to a network. If the drive is connected to the USB port, it
does not?
need new screen shots - windows and mac
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Support Page
The Support page enables you run diagnostic tests and generate system reports to send to
Customer Support and gives you the opportunity to join WD’s Product Improvement
Program.
To display the Support Page, click Support on the navigation bar.
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System Reports
In the System Reports section, you can generate a report and automatically send it to
Customer Support or download it to your computer.
Click one of the following:
Send to Support: Generates a diagnostic report and automatically sends it to
Customer Support. The report includes your drive’s serial number, Mac number, and
status information. WHAT ELSE?
Download: Generates a diagnostic report and saves it to your computer.
Do the reports and diagnostics generate the same information?
Diagnostics
Run diagnostic tests if you are having problems with your drive. There are two types of
diagnostic tests:
Quick Test: Checks the hard drive for major performance problems. The result of a
quick test is a pass or fail evaluation of the hard drive’s condition. The quick test can
take several minutes to complete.
Full Test: Is a more comprehensive drive diagnostic. It methodically tests each and
every sector of the hard drive. You will be informed HOW? of the condition of the
hard drive once the test is performed. The full test may take considerable time to
complete.
Product Improvement Program
Your drive periodically sends its serial number to WD along with basic drive information.
Participating does not affect your drive’s performance. The benefit is that you help drive
future product updates and enable the Customer Support team to help you more efficiently.
To opt into the program, switch the toggle button to On.
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Firmware Page
The Firmware page allows you to update the My Passport Wireless firmware automatically or
manually.
To display the Firmware page, click Firmware on the navigation bar.
Version
This section of the page displays the current version number of the firmware and the date it
was last updated.
Available Updates
Note: To check for updates, the drive must be connected to a network or
hotspot?
You can check for available updates at any time in the Available Updates section. This area
also displays the current version of the firmware and indicates when the last firmware update
was made.
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1. To find out whether an update is available on the WD web page, click Check for
Updates.
2. If an update does not exist, a message displays. Click OK.
3. If an update exists, click Install and Reboot. MAY NEED HELP GETTING SCREEN
SHOTS, ETC. IF NOT AVAILABLE
When the update is complete, your drive reboots and the Reconnect to Network screen
displays:
4. Follow the on-screen directions to reconnect to the My Passport Wireless drive.
Manual Update
Note: To access the firmware file, you must be connected to a network or
hotspot.
Follow this procedure to perform a manual update:
1. Download the firmware file you need to install on your device from the WD Support
Downloads page at http://support.wd.com/product/download.asp, or click the Online
location of WD My Passport Wireless firmware link.
2. Navigate to the firmware update file and click Open.
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3. Review the confirmation message and click Install and Reboot.
The update installs on your device. When the update is complete, your drive reboots,
and the Reconnect to Network screen displays:
4. Follow the on-screen directions to reconnect to the My Passport Wireless drive.
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Using Apps to Back Up and Manage the Drive
Say software instead of apps?
Backing up a Windows Computer
Backing up a Mac Computer
Managing with WD Quick View
This chapter provides a brief overview of using your My Passport Wireless drive as a backup
destination. The drive must be connected wirelessly to your home network (see ....) (what
about hotspot) or to the computer physically in a DAS connection to back up files.
Backing up a Windows Computer
Using WD SmartWare™ Pro (Windows Only)
WD SmartWare software is an easy-to-use tool that gives you the power to protect your
data automatically with automatic, continuous backup and ability to retrieve lost files.
Note: Automatic backup protection is continuous as long as both your
My Passport wireless drive and your computer are connected to your
network. If you disconnect the drive from your network, backup
temporarily stops. Once you reconnect, the WD SmartWare software
automatically scans your computer for new or changed files and resumes
backup protection.
Installing WD SmartWare Software
Note: WD SmartWare Pro software is a free upgrade, providing you with three
licenses for your household.
The installation process gives you the choice of installing standard WD SmartWare or
WD SmartWare Pro. Pro enables you to back up to non-WD drives, otherwise unsupported
WD drives, and the cloud via Dropbox.
1. Access the online Learning Center Welcome page for My Passport Wireless.
http://www.wd.com/setup/xxxxxxx:NEED NEW GRAPHICS
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2. Click Go to Downloads to display the Downloads page:
3. In the WD SmartWare box, click Download.
Note: My Passport Wireless drive users will initially download the standard
version of WD SmartWare, which is then automatically upgraded to the
WD SmartWare Pro version. You can choose the WD SmartWare standard
version if you prefer.
4. Access your downloaded files and extract the contents of the zip file to your computer.
5. Double-click the WD SmartWare Setup file.
6. Follow the online instructions to complete the installation.
Launching the WD SmartWare Software After Installation
Use one of the following options for WD SmartWare software once you have installed it:
Windows 7: From the Start menu, click
Programs > WD SmartWare > WD SmartWare.
Windows 8: From the Start menu, click WD SmartWare.
WD QuickView Icon: Left- or right-click the WD Quick View icon in the
Windows system tray to display the menu, and then select WD SmartWare. (The
icon is automatically installed when you download WD SmartWare. For more
information about WD Quick View, see “Managing with WD Quick View” on page 55.
Viewing the Info/Online Help Topics
WD SmartWare software provides two kinds of Help:
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Help icon —Each WD SmartWare page provides easy access to online help
information to quickly guide you through your backup, retrieve, and settings tasks.
Whenever you are uncertain about what to do, just click the info/online Help icon in
the upper-right corner of any page.
To close the info/help page after reading the online Help, click the X button in the
upper-right corner of the page.
Help tab—This tab on the WD SmartWare pages provides more detailed Help. For
information on using the Help tab, see Using Windows 7 Backup and Windows 8
File History, below.
Please refer to the WD SmartWare online Help for further instructions.
Using Windows 7 Backup and Windows 8 File History
If you choose not to use WD SmartWare software for backing up files to the My Passport
Wireless drive, you can use Windows 7 Backup and Restore or Windows 8 File History.
Note: The My Passport Wireless drive does not support Windows Vista Backup
and Restore. Use WD SmartWare software for backing up files to the
drive.
Windows Backup for Windows 7 — (Professional and Ultimate versions) enable
you to back up media files, documents, email, and other personal files to your My
Passport wireless drive. If you lose files or your system crashes, you can easily
restore the files to your PC. For more information on Windows Backup, consult
Microsoft's documentation.
Windows 8 File History — Automatically backs up media files, documents, email,
and other personal files to your My Passport Wireless drive. If you lose files or your
system crashes, you can easily restore the files to your Windows computer. For
more information on Windows 8 File History, consult Microsoft's documentation.
Backing up a Mac Computer
The Apple Time Machine is a built-in feature on Mac OS X Mavericks, Mountain Lion, Lion,
and Snow Leopard computers that can back up everything on your computer: music,
photos, documents, applications, emails, and system files.
The My Passport Wireless drive can store these backups, so that if your hard drive or
operating system should crash, or you lose a file, you can easily restore it to your computer.
You can also specify the maximum amount of space you’d like to use on your Time Machine
to back up your files. Consult Apple Time Machine documentation.
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Managing with WD Quick View
The WD Quick View app allows you to perform the following functions quickly and efficiently:
Open—Opens the drive’s Public folder
Dashboard — Opens the drive’s dashboard
Learning Center—Opens the Learning Center so you can get information and
download apps
Map—Maps the drive’s Public folder
Create Shortcut—Creates a shortcut to the drive’s Public folder
Shut Down—Shuts down the drive. Any backup or file activity is interrupted
Alerts—Displays a list of alerts you have received
Properties—Displays the properties of the drive as a network device
WD SmartWare —Launches WD SmartWare if installed (Windows)
Exit WD SmartWare—Exits WD SmartWare if installed and running
Installing WD Quick View
1. Access the online Learning Center Welcome page for My Passport Wireless.
http://www.wd.com/setup/xxxxxxx:NEED NEW GRAPHICS
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2. Click Go to Downloads to display the Downloads page:
3. In the WD Quick View box (spelled as one word, click Download.
WD Quick View software installs the WD Quick View icon in the Mac OS X menu bar
or the WD Quick View icon in the Windows task bar so that you can perform
important functions such as launching WD SmartWare (Windows) for checking drive
status quickly. Once installed, you can quickly and conveniently perform the tasks
described in this chapter.
Note: For Windows OS, WD Quick View installs automatically when you install
WD SmartWare. If you don’t install WD SmartWare Software, you can
download it from the online Learning Center.
4. Access your downloaded file, and extract the contents of the zip file to your Mac.
5. Double-click the WD Quick View Setup file.
6. Complete the Quick View installer, following the directions on the page.
7. Right- or left-click the WD Quick View icon in the system tray to display a menu.
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8. Move the pointer over or click to select your My Passport Wireless drive and display a
submenu: NEED SCREENSHOT WITHOUT SO MANY PRODUCTS
9. Select the desired option.
Mac OS X NEED SCREEN SHOT
1. Click the WD Quick View icon on the menu bar to display a menu.
2. Move the pointer over the name of your My Passport Wireless drive to display a
submenu: NEED NEW SCREENSHOT
3. Select the desired option.
Monitoring Storage
Hover your cursor over the WD Quick View icon to display the drive name, storage capacity
used, temperature status within the drive, and WD My Passport Wireless firmware updates.
If you have a USB Drive or SC card attached to the drive, the drive information also displays
in this area:
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Monitoring Alerts
On both Windows and Mac systems, the WD Quick View icon flashes to indicate the device
may be overheated or about to fail. In Windows, a balloon alert displays as well.
Note: If the device overheats, power it down and let it cool for 60 minutes.
Power it back on, and if the problem persists, contact WD Support.
WD Quick View Alerts Option
An option on the WD Quick View submenu displays alerts such as:
• Drive is reaching maximum capacity.
• Drive is full and subsequent backups cannot take place. Displays every five
minutes until space is made available.
• Updates are available.
To view drive alerts:
1. To display one or more alerts, select your drive, then select Alerts on the WD Quick
View submenu. Multiple alerts are arranged chronologically. NEED NEW with better
alerts
2. To close the Alerts panel, click Exit (Windows) or OK (Mac).
Alerts on Windows Alerts on Mac OS X
TECHNICAL SPECIFICATIONS
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Technical Specifications
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Compliance and Warranty Information
This appendix includes the following topics:
Regulatory Compliance
Environmental Compliance (China)
Warranty Information
GNU General Public License (“GPL”)
Regulatory Compliance
Federal Communications Commission (FCC) Class B Information
Operation of this device is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the manufacturer’s instruction manual, may cause interference with
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the retailer or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by WD could void the user’s authority
to operate the equipment.
Note: The country code selection is for non-US models only and is not available
for all US models. Per FCC regulations, all Wi-Fi products marketed in the
US must have fixed US operation channels only.
Regulatory Information/Disclaimers
Installation and use of this Wireless LAN device must be in strict accordance with the
instructions included in the user documentation provided with the product. Any changes or
modifications (including the antennas) made to this device that are not expressly approved
by the manufacturer may void the user’s authority to operate the equipment. The
manufacturer is not responsible for any radio or television interference caused by
unauthorized modification of this device, or the substitution of the connecting cables and
equipment other than manufacturer specified. It is the responsibility of the user to correct
any interference caused by such unauthorized modification, substitution or attachment.
Manufacturer and its authorized resellers or distributors will assume no liability for any
damage or violation of government regulations arising from failing to comply with these
guidelines.
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CAUTION: To comply with FCC RF exposure compliance requirements, the antenna used
for this transmitter must be installed to provide a separation distance of at least 20cm from
all persons and must not be co-located or operating in conjunction with any other antenna
or transmitter.
The product complies with the FCC portable RF exposure limit set forth for an uncontrolled
environment and is safe for intended operation as described in this manual. Further RF
exposure reduction can be achieved if the product can be kept as far as possible from the
user's body or set the device to lower output power if such function is available.
Industry Canada (IC)
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to
the following two conditions:
1. this device may not cause interference and
2. this device must accept any interference, including interference that may cause
undesired operation of the device
The product complies with the Canada portable RF exposure limit set forth for an
uncontrolled environment and is safe for intended operation as described in this manual.
Further RF exposure reduction can be achieved by keeping the product as far as possible
from the user’s body or by setting the device to lower output power if such function is
available.
This device has been designed to operate with an antenna having a maximum gain of 2dBi.
Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The
required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna type and its gain should be
so chosen that the EIRP is not more than required for successful communication.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20cm between the radiator & your body.
The product complies with Canada’s portable RF exposure limit set forth for an uncontrolled
environment and is safe for intended operation as described in this manual. Further RF
exposure reduction can be achieved by keeping the product as far as possible from the user
or by setting the device to lower output power if such a function is available.
Déclaration d'exposition aux radiations:
Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils
radio exempts de licence.
Son fonctionnement est sujet aux deux conditions suivantes:
(1) le dispositif ne doit pas produire de brouillage préjudiciable, et
(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de
provoquer un fonctionnement indésirable.
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les
Etats-Unis et le Canada établies pour un environnement non contrôlé. Cet équipement doit
être installé et utilisé avec un minimum de 20 cm de distance entre la source de
rayonnement et votre corps.
3.18dBi
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Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La réduction aux
expositions RF peut être augmentée si l'appareil peut être conservé aussi loin que possible
du corps de l'utilisateur ou que le dispositif est réglé sur la puissance de sortie la plus faible
si une telle fonction est disponible.
ICES-003/NMB-003 Statement
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Canadian ICES-003 Class B.
Safety Compliance
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of
Information Technology Equipment.
Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté
d'équipement de technologie de l'information.
This product is intended to be supplied by a listed limited power source, double insulated, or
direct plug-in power unit marked “Class 2.”
This device is only for use with the compatible UL Listed AC adapter.
Cet appareil n'est destiné qu'a` des adaptateur compatibles marqués "UL Listed.”
CE Compliance for Europe
Operation of this device is subjected to the following National regulations and may be
prohibited to use if certain restriction should be applied.
Marking by the CE symbol indicates compliance of this system to the applicable Council
Directives of the European Union, including the EMC Directives (2004/108/EC), (1999/5/EC),
the Low Voltage Directive (2006/95/EC), and EuP Directive (2005/32/EC) and RoHS
directive 2011/65/EU. A “Declaration of Conformity” in accordance with the applicable
directives has been made and is on file at Western Digital Europe.
Подтверждение соответствия Минкомсвязи России:
Декларация соответствия № Д-РД-xxxx от DD.MM.YYYY года, действительна до
DD.MM.YYYY года, зарегистрирована в Федеральном агентстве связи DD.MM.YYYY года
ɋɜɟɞɟɧɢɹ ɞɥɹ Ɍɚɦɨɠɟɧɧɨɝɨ ɋɨɸɡɚ (ɬɨɥɶɤɨ ɞɥɹ Ɋɨɫɫɢɢ)
Ʉɨɨɪɞɢɧɚɬɵ ɞɥɹ ɫɜɹɡɢ ɩɨ ɜɨɩɪɨɫɚɦ Ɍɚɦɨɠɟɧɧɨɝɨ ɋɨɸɡɚ:
ɈɈɈ «Ⱦɨɮɢɧ»
Ɋɨɫɫɢɹ, 140573, Ɇɨɫɤɨɜɫɤɚɹ ɨɛɥɚɫɬɶ, Ɉɡɟɪɫɤɢɣ ɪɚɣɨɧ, ɫɟɥɨ Ȼɨɹɪɤɢɧɨ
Ƚɨɥɭɛɨɜɚ Ʌ.ɇ.
+7 495 223 6008
local.declarant@gmail.com
(Manufacturing date marked on the equipment.)
₆㫛⼚ ㌂㣿㧦G㞞⌊ⶎ
iG ₆₆
OṖ㩫㣿㏷䐋㔶₆㧦㨂PG
㧊₆₆⓪Ṗ㩫㣿OiG PG㩚㧦䕢㩗䞿₆₆⪲㍲㭒⪲
Ṗ㩫㠦㍲㌂㣿䞮⓪ộ㦚⳿㩗㦒⪲䞮ⳆSG⳾✶㰖㡃㠦
㍲㌂㣿䞶㑮㧞㔋┞┺
Ⱦɚɬɚ ɢɡɝɨɬɨɜɥɟɧɢɹ ɭɤɚɡɚɧɚ ɧɚ ɦɚɪɤɢɪɨɜɤɟ ɨɛɨɪɭɞɨɜɚɧɢɹ.
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Environmental Compliance (China)
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this
Product requires maintenance, either contact the dealer from whom you originally
purchased the Product or visit our product support website at http://support.wd.com for
information on how to obtain service or a Return Material Authorization (RMA). If it is
determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number
has not been issued) will be returned to you at your expense. Authorized returns must be
shipped in an approved shipping container, prepaid and insured, to the address provided on
your return paperwork. Your original box and packaging materials should be kept for storing
or shipping your WD product. To conclusively establish the period of warranty, check the
warranty expiration (serial number required) via
http://support.wd.com. WD shall have no liability for lost data regardless of the cause,
recovery of lost data, or data contained in any Product placed in its possession.
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Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined
below, be free from defects in material and workmanship and will conform to WD’s
specification therefor. The term of your limited warranty depends on the country in which
your Product was purchased. The term of your limited warranty is for 3 years in the North,
South and Central America region, 3 years in the Europe, the Middle East and Africa region,
and 3 years in the Asia Pacific region, unless otherwise required by law. The term of your
limited warranty period shall commence on the purchase date appearing on your purchase
receipt. WD shall have no liability for any Product returned if WD determines that the Product
was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is attributable
to misuse, improper installation, alteration (including removing or obliterating labels and
opening or removing external enclosures, unless the product is on the list of limited user-
serviceable products and the specific alteration is within the scope of the applicable
instructions, as found at
http://support.wd.com), accident or mishandling while in the possession of someone
other than WD. Subject to the limitations specified above, your sole and exclusive warranty
shall be, during the period of warranty specified above and at WD’s option, the repair or
replacement of the Product.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold
as new. The remedies provided herein are in lieu of a) any and all other remedies and
warranties, whether expressed, implied or statutory, including but not limited to, any implied
warranty of merchantability or fitness for a particular purpose, and b) any and all obligations
and liabilities of WD for damages including, but not limited to accidental, consequential, or
special damages, or any financial loss, lost profits or expenses, or lost data arising out of or
in connection with the purchase, use, or performance of the Product, even if WD has been
advised of the possibility of such damages. In the United States, some states do not allow
exclusion or limitations of incidental or consequential damages, so the limitations above may
not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
GNU General Public License (“GPL”)
Firmware incorporated into this product may include third party copyrighted software
licensed under the GPL or Lesser General Public License (“LGPL”) (collectively, “GPL
Software”) and not Western Digital’s End User License Agreement. In accordance with the
GPL, if applicable: 1) the source code for the GPL Software may be downloaded at no
charge from http://support.wd.com/download/gpl or obtained on CD for a nominal charge
from http://support.wd.com/download/gpl or by calling Customer Support within three
years of the date of purchase; 2) you may re-use, re-distribute, and modify the GPL
Software; 3) with respect solely to the GPL Software, no warranty is provided, to the extent
permitted by applicable law; and 4) a copy of the GPL is included herewith, may be obtained
at http://www.gnu.org, and may also be found at
http://support.wd.com/download/gpl.
Modification of or tampering with the Software, including but not limited to any Open Source
Software, is solely at your own risk. Western Digital is not responsible for any such
modification or tampering. Western Digital will not support any product in which you have or
have attempted to modify the Software supplied by Western Digital.
INDEX
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Index
A
Accessories, optional 2
B
Box contents 2
C
CAUTION about
changing the device configuration 12
disconnecting the device drives 19
erasing the device drives 16
Changing device configuration 12
CAUTION about 12
China RoHS, environmental compliance 21
Compliance, regulatory 20
Connecting the device 5
D
Device
compatibility 3
connecting 5
disk formats 3
drive diagnostics and status checks 10
drive erase function 16
features 1
handling precautions 4
hardware 2
registration 9
Diagnostics dialog 10
Disconnecting the device drives 19
CAUTION about 19
Disk drive formats 3
Disk image, downloading and restoring 19
Drive Utilities
device registration function 9, 18
diagnostics function 9
drive erase function 9, 16
RAID management function 9, 11
E
Ejecting the drives 19
Environmental compliance, China RoHS
21
Erasing the drives 16
CAUTION about 16
F
FCC Class B information 20
Full media scan 10
G
GNU general public license 23
GPL software 23
H
Handling precautions 4
I
ICES-003/NMB-003 compliance 20
K
Kit contents 2
L
Limited warranty 22
O
Operating system compatibility 3
Optional accessories 2
P
Physical description 3
Power/activity LED 4
Precautions for handling the device 4
Product features 1
Q
Quick drive test 10
R
RAID Management
Configuration dialog 12
Status display 11
RAID modes
configuration, changing 12
status, checking 11
Registering the device 18
Registration dialog 18
Regulatory compliance 20
Restoring the software disk image 19
S
S.M.A.R.T. status check 9
Safely dismounting drives 19
Safety compliance 20
Service 22
Software, GPL 23
T
Thunderbolt cable 3
Time Machine, using with 6, 14
W
Warranty information 22
WD service, obtaining 22
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use
nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time
without notice.
Western Digital, WD, the WD logo, and My Passport are registered trademarks of Western Digital Technologies, Inc. in the
U.S. and other countries; WD Drive Utilities and Data Lifeguard are trademarks of Western Digital Technologies, Inc. in the
U.S. and other countries. Apple, Mac, OS X, and Time Machine are trademarks of Apple, Inc., registered in the U.S. and
other countries. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other
countries. Other marks may be mentioned herein that belong to other companies. Picture shown may vary from actual
product.
© 2014 Western Digital Technologies, Inc. All rights reserved.
Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612 U.S.A. 4779-705118-A00 XXX 2014