ProcessingPoint UATTENDRFID uAttend CB1500 & uAttend CB1000 User Manual 2

ProcessingPoint, Inc. uAttend CB1500 & uAttend CB1000 Users Manual 2

Contents

Users Manual 2

2PLATINUM SERIESPRODUCT GUIDECB1500 • CB2500 • BN3000 • BN40002796 Loker Ave., Suite 111, Carlsbad, CA 92010 
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TABLE OF CONTENTS 1.0 INTRODUCTION 2 2.0 SETTING UP YOUR uATTEND ACCOUNT 2                           3.0 SETTING UP AND USING THE CB1500 6                                4.0 SETTING UP AND USING THE CB2500 10                                              5.0 SETTING UP AND USING THE BN3000 15                                         6.0 SETTING UP AND USING THE BN4000 22                                                      7.0 TROUBLESHOOTING 30 8.0 TEMPLATE ASSIGNMENT SHEET 32328.0 TEMPLATE ASSIGNMENT SHEETMAKE COPIES OF THIS PAGE FOR ADDITIONAL EMPLOYEES, IF NEEDED.EMPLOYEENAMEFINGERPRINT ID
21.0 INTRODUCTION1. Create your uAttend account, using the steps provided in Section 2.1.2. Add departments, using the steps provided in Section 2.2.3. Add employees, using the steps provided in Section 2.2.4. Set up your timeclock, using the steps provided in one of the following sections:       2.0 SETTING UP YOUR uATTEND ACCOUNT2.1 Creating an Account 1. Open your web browser and visit:       or 1-800-518-8925. 2. Enter the Dealer ID.31ERROR MESSAGE NOTESSERVER CONNECTION ERRORTHIS MESSAGE DISPLAYS IF THE TIMECLOCK IS UNABLE TO COMMUNICATE WITH THE SERVER DUE TO A FIREWALL, CONTENT FILTER, OR ANY OTHER KIND OF NETWORK BLOCK.DNS ERROR THIS MESSAGE DISPLAYS IF THE TIMECLOCK DOES NOT HAVE A VALID DNS SERVER IP ADDRESS TO CONTACT, OR THE DNS SERVER IT IS CONTACTING CANNOT PROPERLY RESOLVE THE HOST NAME FOR THE SERVER.DHCP ERROR THIS MESSAGE DISPLAYS IF THE TIMECLOCK DOES NOT RECEIVE PROPER IP ADDRESS INFORMATION PROVIDED TO IT FROM THE DHCP SERVER.
3. Click Get Pricing.         4. Click the Sign Up button for the plan that you select.      Create Your Login Page— Enter Clock Administrator—later. Sign Up—Create my account. 3307.0 TROUBLESHOOTINGERROR MESSAGE NOTESDEVICE ID ERROR THIS MESSAGE DISPLAYS WHEN THE TIMECLOCK HAS NOT BEEN LINKED TO A uATTEND ACCOUNT.NET NOT FOUND THIS MESSAGE DISPLAYS IF THE TIMECLOCK IS NOT CURRENTLY PLUGGED INTO ANY NETWORKING DEVICE, OR THE NETWORKING DEVICE IT IS PLUGGED INTO IS TURNED OFF OR IS NOT FUNCTIONING CORRECTLY. CHECK TO MAKE SURE THAT: • Your network allows DHCP CONNECTIONS. • tHe network is not beHinD A FIREWALL THAT BLOCKS COMMUNICATION ON PORT 80.SORRY, DEALER ID NOT FOUNDTRACKMYTIME.COM WILL REPORT THIS ERROR IF THE DEALER ID YOU ENTERED IS NOT VALID. PLEASE CONTACT YOUR DEALER REPRESENTATIVE FOR ASSISTANCE.UNSUCCESSFUL LOGIN WHEN YOU ATTEMPT TO LOG IN TO TRACKMYTIME.COM, THE LOGIN FORM REFRESHES. THIS INDICATES THAT THE USERNAME/PASSWORD COMBINATION THAT YOU ENTERED WAS NOT CORRECT. IF YOU HAVE FORGOTTEN YOUR USERNAME AND/OR PASSWORD, CLICK ON THE EMAIL USERNAME/PASSWORD LINK AT THE TOP OF THE PAGE.SORRY, USER NOT FOUND THIS MESSAGE DISPLAYS IF A USER ATTEMPTS TO PUNCH IN, BUT THEIR FINGERPRINT ID HAS NOT BEEN ASSIGNED TO THEIR USER PROFILE.SORRY, USER NOT VERIFIEDTHIS MESSAGE DISPLAYS IF A USER ATTEMPTS TO PUNCH IN, BUT THEIR FINGERPRINT TEMPLATE HAS NOT BEEN REGISTERED.
2.2 Adding Departments and Employees  Account 2.2.1 Adding Departments  1. Click the Departments tab on the main menu. 2. Click Add Department. 3. In the Code field, enter a code for the department.     4. In the Department Name field, enter a name for the department. 5. Click Add.4 29 The Device Management Update Time—   Device ID— Upload Logo—   Date Format—   Reverify Time—   Sounds— Time Format— The Communications Set IP—   DHCP— Network Settings— Delete WIFI Settings— View WIFI Settings— Communicating Interface— The System Management Reset— Help— MAC Address— Update Firmware— Firmware Version—
  6. Click the department’s name to continue adding department settings. Online Help  2.2.2 Adding Employees  1. Click the Users tab on the main menu. 2. Click Add User. 3. From the Role drop-down menu, select the role that you wish to assign to the user. Employee—    Supervisor—     Administrator—  NOTE:  4. In the First Name field, enter the user’s first name. 5. In the Last Name field, enter the user’s last name. 6. Click Add.  7. Click the new user’s name to continue adding user settings. NOTE: PIN Number Badge Number5286.4.1 Using the BN4000 Keypad  6.4.2 Using the BN4000 Menus  The User Management menu Add User— Delete User— Change Mgr Password— View User ID—     Download Templates—   KEY FUNCTION1-0 FUNCTION AS THE NUMBERS THEY REPRESENT. USE THE KEYPAD TO ENTER A PIN BY PRESSING THE CORRECT FOUR DIGITS, THEN PRESSING OK.ESC USED TO EXIT FROM A MENU OR CANCEL A FUNCTION.MENU USED TO ENTER MENU MODE. REQUIRES A MANAGER PASSWORD. DEFAULT PASSWORD IS 53178. DEFAULT PASSWORD CAN BE CHANGED BY A MANAGER.UP ARROW/DEPT PRESSING THE UP ARROW/DEPT KEY IN STANDBY MODE WILL ENABLE THE DEPARTMENT TRANSFER FUNCTION. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL UP.DOWN ARROW/IDPRESSING THE DOWN ARROW/ID KEY IN STANDBY MODE WILL ALLOW A USER TO ENTER THEIR PIN. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL DOWN.OK USED TO ACCEPT KEY ENTRIES.USED TO ACCESS THE NUMBER OF HOURS AN EMPLOYEE HAS WORKED IN THE CURRENT PAY PERIOD AND IS OTHERWISE USED AS A TOGGLE BUTTON.
3.0 SETTING UP AND USING THE CB1500 3.1 Mounting Your CB1500  1. Find a location near a power outlet and a router, switch, or Ethernet jack where you would like to mount the timeclock. 2. Place the metal back plate against the wall, as shown below, and mark the four screw holes against the wall. 3. Insert the wall studs into the center of the wall marks in all four locations. 4. Place the metal back plate against the wall, with prongs facing away from the wall and pointing upward, and screw the back plate to the wall in all four locations. 6276.3.1 Transferring Fingerprint Templates to Other Timeclocks   1. Click the Users tab on the main menu. 2. Click Manage Fingerprint Templates. 3. Check all of the fingerprint templates that you wish to transfer to an additional timeclock. 4. Use the drop-down menu to select the timeclock(s) to which you wish to transfer the templates. 5. Click Submit.  1. Press the Menu key. 2. Enter the default password (53178) if it has not been changed, then press OK.   3. Press OK. 4. Scroll to select Download Templates, using the down arrow key. 5. Press OK. 6. Wait for the templates to download to the timeclock. 7. At the Success screen, press OK.6.4 Overview of the BN4000 
5. Affix the timeclock to the metal back plate by lining up the four slots in the back of the timeclock to the four metal prongs on the back plate. Push down lightly to make sure the timeclock is securely fastened to the back plate and wall. 6. Attach the AC120V power cord to the back of the timeclock. 3.2 Linking the CB1500 to Your uAttend Account  1. Attach an Ethernet cable between the timeclock and your router, then plug the timeclock into a power outlet.   2. Log in to your uAttend account, if you are not already logged in. 3. Click the Settings tab. 4. Click the Timeclocks link. 5. Click Add Timeclock. 6. In the Device ID field, enter the Device ID assigned to the CB1500.             726 6. The designated employee should press their finger firmly on the sensor until you hear a beeping sound. The employee should then remove their finger from the sensor. This process will be repeated two more times with the same finger. NOTE: 7. Repeat the previous steps for each employee who will be using the timeclock.  1. Click the Settings tab on the main menu. 2. Click the Timeclocks link. 3. Click the Assign Templates link that appears next to the name of the timeclock that you used to register the fingerprint templates. 4. Assign each fingerprint template to the appropriate employee, using the Template Assignment Sheet in this guide as a reference.     IMPORTANT: 
7. In the Name/Location field, enter the name for the timeclock.   8. Click Add. 9. IMPORTANT: Restart the timeclock.   3.3 Overview of the CB1500  3.3.1 Using the CB1500 Keypad  3.3.2 Using the CB1500 Menus  KEY FUNCTION1-0 FUNCTION AS THE NUMBERS THEY REPRESENT. USE THE KEYPAD TO ENTER A PIN BY PRESSING THE CORRECT FOUR DIGITS, THEN PRESSING OK.ESC USED TO EXIT FROM A MENU OR CANCEL A FUNCTION.MENU USED TO ENTER MENU MODE. REQUIRES A MANAGER PASSWORD. DEFAULT PASSWORD IS 53178. DEFAULT PASSWORD CAN BE CHANGED BY A MANAGER.UP ARROW/DEPT PRESSING THE UP ARROW/DEPT KEY IN STANDBY MODE WILL ENABLE THE DEPARTMENT TRANSFER FUNCTION. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL UP.DOWN ARROW/IDPRESSING THE DOWN ARROW/ID KEY IN STANDBY MODE WILL ALLOW A USER TO ENTER THEIR PIN. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL DOWN.OK USED TO ACCEPT KEY ENTRIES.USED TO ACCESS THE NUMBER OF HOURS AN EMPLOYEE HAS WORKED IN THE CURRENT PAY PERIOD AND IS OTHERWISE USED AS A TOGGLE BUTTON.8 25 5. At the Success screen, press OK.  6.2.2 Connecting via LAN Cable   1. Press 2 to connect via LAN. 2. The timeclock will display the message “DHCP Configuring.” 3. After successfully connecting to your network, the timeclock will display the “System Ready” message in the upper-left corner of the main screen.  6.3 Registering Fingerprint Templates   1. Press the Menu key. 2. Enter the default password (53178) if it has not been changed, then press OK. 3. From the timeclock menu, select the first option, User Management. 4. Select Add User.   5. Enter an ID code for the fingerprint template and press OK.          
The Device Management Update Time—   Device ID— Upload Logo— CB1500. Date Format— CB1500. Reverify Time—   Sounds— Time Format— The Communications IP Address— address. Subnet Mask—   DefGateway—   DHCP— DNS IP Addr— The System Management Reset— Help— MAC Address— Update Firmware— Firmware Version—924 5. In the Device ID field, enter the Device ID assigned to the BN4000.             6. In the Name/Location field, enter the name for the timeclock.   7. Click Add.    6.2.1 Connecting via WIFI Router   1. Press 1 to initialize the WIFI module.     2. Press OK.   3. Using the down arrow key, scroll to your preferred network and press OK.     4. Enter the password and press OK.        
4.0 SETTING UP AND USING THE CB2500 4.1 Mounting Your CB2500  1. Find a location near a power outlet and a router, switch, or Ethernet jack where you would like to mount the timeclock. 2. Place the metal back plate against the wall, as shown below, and mark the four screw holes against the wall. 3. Insert the wall studs into the center of the wall marks in all four locations. 4. Place the metal back plate against the wall, with prongs facing away from the wall and pointing upward, and screw the back plate to the wall in all four locations. 10 23 5. Affix the timeclock to the metal back plate by lining up the four slots in the back of the timeclock to the four metal prongs on the back plate. Push down lightly to make sure the timeclock is securely fastened to the back plate and wall. 6. Attach the AC120V power cord to the back of the timeclock. 6.2 Linking the BN4000 to Your uAttend Account  1. Log in to your uAttend account, if you are not already logged in. 2. Click the Settings tab. 3. Click the Timeclocks link. 4. Click Add Timeclock.
5. Affix the timeclock to the metal back plate by lining up the four slots in the back of the timeclock to the four metal prongs on the back plate. Push down lightly to make sure the timeclock is securely fastened to the back plate and wall. 6. Attach the AC120V power cord to the back of the timeclock.4.2 Linking the CB2500 to Your uAttend Account  1. Log in to your uAttend account, if you are not already logged in. 2. Click the Settings tab. 3. Click the Timeclocks link. 4. Click Add Timeclock. 5. In the Device ID field, enter the Device ID assigned to the CB2500.  11226.0 SETTING UP AND USING THE BN4000 6.1 Mounting Your BN4000  1. Find a location near a power outlet and a router, switch, or Ethernet jack where you would like to mount the timeclock. 2. Place the metal back plate against the wall, as shown below, and mark the four screw holes against the wall. 3. Insert the wall studs into the center of the wall marks in all four locations. 4. Place the metal back plate against the wall, with prongs facing away from the wall and pointing upward, and screw the back plate to the wall in all four locations.
          6. In the Name/Location field, enter the name for the timeclock.   7. Click Add.    4.2.1 Connecting via WIFI Router   1. Press 1 to initialize the WIFI module.     2. Press OK.   3. Using the down arrow key, scroll to your preferred network and press OK.     4. Enter the password and press OK.         5. At the Success screen, press OK.  12 21The Device Management Update Time—   Device ID— Upload Logo—   Date Format— Reverify Time—   Sounds— Time Format— The Communications IP Address— Subnet Mask— DefGateway— DHCP— DNS IP Addr— The System Management Reset— Help— MAC Address— Update Firmware— Firmware Version—
4.2.2 Connecting via LAN Cable   1. Press 2 to connect via LAN. 2. The timeclock will display the message “DHCP Configuring.” 3. After successfully connecting to your network, the timeclock will display the “System Ready” message in the upper-left corner of the main screen.  4.3 Overview of the CB2500  4.3.1 Using the CB2500 Keypad KEY FUNCTION1-0 FUNCTION AS THE NUMBERS THEY REPRESENT. USE THE KEYPAD TO ENTER A PIN BY PRESSING THE CORRECT FOUR DIGITS, THEN PRESSING OK.ESC USED TO EXIT FROM A MENU OR CANCEL A FUNCTION.MENU USED TO ENTER MENU MODE. REQUIRES A MANAGER PASSWORD. DEFAULT PASSWORD IS 53178. DEFAULT PASSWORD CAN BE CHANGED BY A MANAGER.UP ARROW/DEPT PRESSING THE UP ARROW/DEPT KEY IN STANDBY MODE WILL ENABLE THE DEPARTMENT TRANSFER FUNCTION. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL UP.DOWN ARROW/IDPRESSING THE DOWN ARROW/ID KEY IN STANDBY MODE WILL ALLOW A USER TO ENTER THEIR PIN. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL DOWN.OK USED TO ACCEPT KEY ENTRIES.USED TO ACCESS THE NUMBER OF HOURS AN EMPLOYEE HAS WORKED IN THE CURRENT PAY PERIOD AND IS OTHERWISE USED AS A TOGGLE BUTTON.13205.4.1 Using the BN3000 Keypad 5.4.2 Using the BN3000 Menus  The User Management Add User— Delete User— Change Mgr Password— View User ID—     Download Templates—   KEY FUNCTION1-0 FUNCTION AS THE NUMBERS THEY REPRESENT. USE THE KEYPAD TO ENTER A PIN BY PRESSING THE CORRECT FOUR DIGITS, THEN PRESSING OK.ESC USED TO EXIT FROM A MENU OR CANCEL A FUNCTION.MENU USED TO ENTER MENU MODE. REQUIRES A MANAGER PASSWORD. DEFAULT PASSWORD IS 53178. DEFAULT PASSWORD CAN BE CHANGED BY A MANAGER.UP ARROW/DEPT PRESSING THE UP ARROW/DEPT KEY IN STANDBY MODE WILL ENABLE THE DEPARTMENT TRANSFER FUNCTION. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL UP.DOWN ARROW/IDPRESSING THE DOWN ARROW/ID KEY IN STANDBY MODE WILL ALLOW A USER TO ENTER THEIR PIN. IN ALL OTHER MODES, THIS KEY IS USED TO SCROLL DOWN.OK USED TO ACCEPT KEY ENTRIES.USED TO ACCESS THE NUMBER OF HOURS AN EMPLOYEE HAS WORKED IN THE CURRENT PAY PERIOD AND IS OTHERWISE USED AS A TOGGLE BUTTON.
144.3.2 Using the CB2500 Menus  The Device Management Update Time—   Device ID— Upload Logo— CB2000. Date Format— Reverify Time— Sounds— Time Format— Change Mgr Password— The Communications Set IP—   DHCP— Network Settings— Delete WIFI Settings— View WIFI Settings— Communicating Interface— The System Management Reset— Help— MAC Address— Update Firmware— Firmware Version— 195.3.1 Transferring Fingerprint Templates to Other Timeclocks   1. Click the Users tab on the main menu. 2. Click Manage Fingerprint Templates. 3. Check all of the fingerprint templates that you wish to transfer to an additional timeclock. 4. Use the drop-down menu to select the timeclock(s) to which you wish to transfer the templates. 5. Click Submit.  1. Press the Menu key. 2. Enter the default password (53178) if it has not been changed, then press OK.   3. Press OK. 4. Scroll to select Download Templates, using the down arrow key. 5. Press OK. 6. Wait for the templates to download to the timeclock. 7. At the Success screen, press OK.5.4 Overview of the BN3000 
155.0 SETTING UP AND USING THE BN3000 5.1 Mounting Your BN3000  1. Find a location near a power outlet and a router, switch, or Ethernet jack where you would like to mount the timeclock. 2. Place the metal back plate against the wall, as shown below, and mark the four screw holes against the wall. 3. Insert the wall studs into the center of the wall marks in all four locations. 4. Place the metal back plate against the wall, with prongs facing away from the wall and pointing upward, and screw the back plate to the wall in all four locations.18        6. The designated employee should press their finger firmly on the sensor until you hear a beeping sound. The employee should then remove their finger from the sensor. This process will be repeated two more times with the same finger. NOTE: 7. Repeat the previous steps for each employee who will be using the timeclock.  1. Click the Settings tab on the main menu. 2. Click the Timeclocks link. 3. Click the Assign Templates link that appears next to the name of the timeclock that you used to register the fingerprint templates. 4. Assign each fingerprint template to the appropriate employee, using the Template Assignment Sheet in this guide as a reference.  IMPORTANT: 
17 5. Click Add Timeclock. 6. In the Device ID field, enter the Device ID assigned to the BN3000.             7. In the Name/Location field, enter the name for the timeclock.   8. Click Add. 9. IMPORTANT: Restart the timeclock.  5.3 Registering Fingerprint Templates   1. Press the Menu key. 2. Enter the default password (53178) if it has not been changed, then press OK. 3. From the timeclock menu, select the first option, User Management. 4. Select Add User.   5. Enter an ID code for the fingerprint template and press OK.  16 5. Affix the timeclock to the metal back plate by lining up the four slots in the back of the timeclock to the four metal prongs on the back plate. Push down lightly to make sure the timeclock is securely fastened to the back plate and wall. 6. Attach the AC120V power cord to the back of the timeclock. 5.2 Linking the BN3000 to Your uAttend Account  1. Attach an Ethernet cable between the timeclock and your router, then plug the timeclock into a power outlet.   2. Log in to your uAttend account, if you are not already logged in. 3. Click the Settings tab. 4. Click the Timeclocks link.

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