Proxim Wireless AP8100 Wireless 802.11 abgn Router User Manual Safety and Reg

Proxim Wireless Corporation Wireless 802.11 abgn Router Safety and Reg

Contents

User Manual - Statements

ORiNOCO® AP-8100Safety and Regulatory Guide
ORiNOCO® AP-8100 - Safety and Regulatory Guide 2Copyright© 2012 Proxim Wireless Corporation. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090;5,809,060; 6,075,812; 5,077,753. This user’s guide and the software described in it are copyrighted with all rights reserved. No part of thispublication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any meanswithout the written permission of Proxim Wireless Corporation.TrademarksORiNOCO® and the Proxim logo are the trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property oftheir respective owners.DisclaimerProxim reserves the right to revise this publication and to make changes in the content from time-to-time without obligation on the part of Proximto provide notification of such revision or change. Proxim may make improvements or changes in the product(s) described in this manual at anytime. When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons.ORiNOCO® AP-8100 - Safety and Regulatory GuideDocumentation Version: 1.5P/N 75963, June 2012
ContentsORiNOCO® AP-8100 - Safety and Regulatory Guide 3Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Central European Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Federal Communication Commission Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Industry Canada statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9A Statement of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10B Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PrefaceORiNOCO® AP-8100 - Safety and Regulatory Guide 4PrefaceAbout this GuideThis guide contains important, safety and regulatory compliance information to be followed, while installing the ORiNOCO®AP-8100.Products CoveredTabulated below are the products covered in this guide, along with their model numbers.Related DocumentsIn addition to this guide, the following documents give you more information about your product, that are available at theproxim’s support site http://support.proxim.com.•Quick Installation Guide (QIG): A quick reference guide that provides essential information to install and configurethe device. •Hardware Installation Guide: A guide that provides a hardware overview of ORiNOCO® Access Points and detailsthe installation procedures and hardware specifications of the device.•Software Management Guide: A guide that provides step-by-step instructions to configure, manage and monitorthe device by using Web Interface.•Reference Guide: A guide that provides essential information on how to configure, manage and monitor the deviceusing Command Line Interface.This chapter contains the information on the following:•About this Guide•Products Covered•Related Documents•Documentation ConventionsProduct(s) Description Model NumbersORiNOCO® AP-8100 - US MIMO 2x2, 802.11 a/n + b/g/n dualradio Access Point – US PowerAP-8100 - USORiNOCO® AP-8100 - WD MIMO 2x2, 802.11 a/n + b/g/n dualradio Access Point – World PowerAP-8100 - WDORiNOCO® AP-8100 - JP MIMO 2x2, 802.11 a/n + b/g/n dualradio Access Point – Japan PowerAP-8100 - JP
PrefaceORiNOCO® AP-8100 - Safety and Regulatory Guide 5Documentation ConventionsIcon RepresentationName Image MeaningNote A special instruction that draws the attention of the user.Important A note of significant importance, that a user should beaware of.Caution A warning, that cautions the user of the possible danger.
ORiNOCO® AP-8100 - Safety and Regulatory Guide 61Safety and Regulatory Information1.1 Central European StatementThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods havebeen applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC.•EN60950-1:2006+A11:2009 Safety of Information Technology Equipment•EN50385: 2002Generic standard to demonstrate the compliance of electronic and electrical apparatus with the basic restrictions related to human exposure to electromagnetic fields (0 Hz - 300 GHz)•EN 300 328 V1.7.1: 2006Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive•EN 301 893 V1.5.1: 2008Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN covering essential requirements of article 3.2 of the R&TTE Directive•EN 301 489-1 V1.8.1: 2008Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements•EN 301 489-17 V2.1.1: 2009Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance RLAN equipmentThis device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTAcountries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at thenational spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or forsupplying public access to telecommunications and/or network services.This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may belimited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contactthe national spectrum authority in France.This chapter contains the following information: •Central European Statement•Federal Communication Commission Interference Statement•Industry Canada statement
Safety and Regulatory InformationORiNOCO® AP-8100 - Safety and Regulatory Guide 7
Safety and Regulatory InformationORiNOCO® AP-8100 - Safety and Regulatory Guide 81.2 Federal Communication Commission Interference StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device maynot cause harmful interference, and (2) this device must accept any interference received, including interference that maycause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with theinstructions, may cause harmful interference to radio communications. However, there is no guarantee that interference willnot occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one ofthe following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.For operation within 5.15 ~ 5.25GHz, it is restricted to indoor environment. 1.2.1 Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.1.3 Industry Canada statementThis device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interferencethat may cause undesired operation.Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Sonfonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2)ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnementindésirable.: FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. : • The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;• High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.21cm
Safety and Regulatory InformationORiNOCO® AP-8100 - Safety and Regulatory Guide 9Avertissement:1.3.1 Radiation Exposure StatementThis equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.Déclaration d'exposition aux radiationsCet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votrecorps.: • les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux;• De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.21cm21cm
ORiNOCO® AP-8100 - Safety and Regulatory Guide 10AStatement of WarrantyWarranty CoverageProxim Wireless Corporation warrants that its products are manufactured solely from new parts, conform substantially tospecifications, and will be free of defects in material and workmanship for a Warranty Period of 1 year from the date ofpurchase.Repair or ReplacementWhen Proxim determines that a returned product does not meet the warranted criteria during the warranty period, Proxim atits option, will either: (a) repair the defective product; (b) replace the defective product with a new or refurbished productthat is at least equivalent to the original; or (c) refund the price paid for the defective product. Generally, products arerepaired or replaced within thirty (30) business days of receipt of the product at a Proxim Logistical/Repair Center. Thewarranty period for repaired or replacement products is ninety (90) days or the remainder of the original warranty period,whichever is longer. These three alternatives constitute the customer’s sole and exclusive remedy and Proxim’s sole andexclusive liability under warranty provisions.Limitations of WarrantyProxim’s warranties do not apply to any product (hardware or software) which has (a) been subjected to abuse, misuse,neglect, accident, or mishandling, (b) been opened, repaired, modified, or altered by anyone other than Proxim, (c) been usedfor or subjected to applications, environments, or physical or electrical stress or conditions other than as intended andrecommended by Proxim, (d) been improperly stored, transported, installed, or used, or (e) had its serial number or otheridentification markings altered or removed.Buyers can contact Proxim Wireless Customer Service Center either by telephone or via web. Support and repair of productsthat are out of warranty will be subject to a fee. Contact information is shown below. Additional support information can befound at Proxim Wireless’s web site at http://support.proxim.com.Contact technical support via telephone as follows:USA and Canada Customers Phone: +1-408-383-7700; +1-866-674-6626 Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)International Customers Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia) Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)General ProceduresWhen contacting the Customer Service for support, Buyer should be prepared to provide the product description and serialnumber and a description of the problem. The serial number should be on the product. In the event the Customer Service Center determines that the problem can be corrected with a software update, Buyer mightbe instructed to download the update from Proxim Wireless’s web site or, if that’s not possible, the update will be sent toBuyer. In the event the Customer Service Center instructs Buyer to return the product to Proxim Wireless for repair orreplacement, the Customer Service Center will provide Buyer a Return Material Authorization (“RMA”) number and shippinginstructions. Buyer must return the defective product to Proxim Wireless, properly packaged to prevent damage, shippingprepaid, with the RMA number prominently displayed on the outside of the container.
Statement of WarrantyORiNOCO® AP-8100 - Safety and Regulatory Guide 11Calls to the Customer Service Center for reasons other than product failure will not be accepted unless Buyer has purchased aProxim Wireless Service Contract or the call is made within the warranty period. After the warranty period, Technical Supportis fee based (detailed in Technical Services and Support).If Proxim Wireless reasonably determines that a returned product is not defective or is not covered by the terms of thisWarranty, Buyer shall be charged a service charge and return shipping charges.Other InformationSearch KnowledgebaseProxim Wireless stores all resolved problems in a solution database at the following URL: http://support.proxim.com.Ask a Question or Open an IssueSubmit a question or open an issue to Proxim Wireless technical support staff at the following URL: http://support.proxim.com/cgi-bin/proxim.cfg/php/enduser/ask.php.
ORiNOCO® AP-8100 - Safety and Regulatory Guide 12BTechnical Services and SupportObtaining Technical Service and SupportIf you are having trouble using the Proxim product, please read this manual and the additional documentation provided withyour product. If you require additional support to resolve your issue, please be ready to provide the following informationbefore you contact Proxim’s Technical Services team:•Product information– Part number and serial number of the suspected faulty device•Trouble/error information– Trouble/symptom being experienced– Activities completed to confirm fault– Network information (What kind of network are you using?)– Circumstances that preceded or led up to the error– Message or alarms viewed– Steps taken to reproduce the problem•ServPak information (if a Servpak customer):– ServPak account number•Registration information– If the product is not registered, date and location where you purchased the product. : Technical Support is free for the warranty period from the date of purchase.Support OptionsProxim eService Web Site SupportThe Proxim eService Web site is available 7x24x365 at http://support.proxim.com. On the Proxim eService Web Site, you can access the following services:•Product Download Page: Provides quick link to product firmware, software and documentation.•New Product Registration: Register your product to gain access to technical updates, software downloads, and freetechnical support for the warranty period from receipt of hardware purchase.•Your Stuff: Track status of your tickets, questions or RMAs and receive product update notifications.•Provide Feedback: Submit suggestion(s)/feedback on the support Web site.•Find Answers: A solution database of resolved problems, helps to find an answer to your problem.•Ask a Question: Submit a question to our technical support staff who will reply to you by email.•Live Assistance: Chat with a support technician on-line or request to call-back at a later time.
Technical Services and SupportORiNOCO® AP-8100 - Safety and Regulatory Guide 13Telephone SupportContact technical support via telephone as follows:USA and Canada Customers Phone: +1-408-383-7700; +1-866-674-6626 Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)International Customers Phone: +1-408-383-7700; 0800-916475 (France); 8-800-100-9485 (Russia) Business Hours: 24x7 live response. Tier 3 support: 8 a.m. to 5 p.m. M-F PDT (UTC/GMT -7 hrs)ServPak SupportTo provide even greater investment protection, Proxim Wireless offers a cost-effective support program called ServPak.ServPak is a program of enhanced service support options that can be purchased as a bundle or individually, tailored to meetyour specific needs. Whether your requirement is round the clock technical support or advance replacement service, we areconfident that the level of support provided in every service in our portfolio will exceed your expectations.•Advanced Replacement of Hardware: Can you afford to be down in the event of a hardware failure? Our guaranteed turnaround time for return to factory repair is 30 days or less. Those customers who purchase this service are entitled to advance replacement of refurbished or new hardware guaranteed to be shipped out by the Next Business Day. Hardware is shipped Monday – Friday, 8:00 AM – 2:00 PM (PST).•Extended Warranty: Extend the life of your networking investment by adding 1, 2, or 3 years to your products standard warranty. This service coverage provides unlimited repair of your Proxim hardware for the life of the service contract. The cost of an extended warranty is far less than the cost of a repair providing a sensible return on your investment.•7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class Tier 3 technical support engineers 24 hours a day, 7 days a week, 365 days a year including Holidays. Customers who purchase this service can rest assured that their call for technical assistance will be answered and a case opened immediately to document the problem, troubleshoot, identify the solution and resolve the incident in a timely manner or refer to an escalation manager for closure.•8x5 Technical Support: This service provides unlimited, direct access to Proxim's world-class technical support 8 hours a day, 5 days a week from 8:00AM - 5:00PM (PDT). Typically, technical support is provided for free for the entire time the product is covered by a Proxim warranty. Beyond this period, technical support is available at cost on a per incident basis. With the 8x5 Technical Support service, technical support will be available for the duration of the ServPak contract at no additional costs.•Software Maintenance: It's important to maintain and enhance security and performance of wireless equipment and Proxim makes this easy by providing a Software Maintenance program that enables customers to access new features and functionality, rich software upgrades and updates. Customers will also have full access to Proxim's vast knowledgebase of technical bulletins, white papers and troubleshooting documents.•Priority Queuing Phone Support: This service provides customers with a one hour response time for technical phone support. There is no waiting in line for those urgent calls for technical support. Packaged Services•24 x 7 Enhanced ServPak– 24 x7 Technical Support– Software Maintenance– Advanced Hardware Replacement– Extends Warranty*– Knowledge Base Access
Technical Services and SupportORiNOCO® AP-8100 - Safety and Regulatory Guide 14– Priority Queuing * if units are out of standard warranty•8 x 5 Enhanced ServPak– 8 x 5 Technical Support– Software Maintenance– Advanced Hardware Replacement– Extends Warranty*– Knowledge Base Access– Priority Queuing * if units are out of standard warrantyServPak Standalone Services•Extended Warranty ServPak•Advance Hardware Replacement ServPakProxim Warranty vs. ServPak Service- Not a feature service optionTo purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or for questions on any of the available ServPak support options, please visit our website http://www.proxim.com/support/servpak, call Proxim Support (See Telephone Support) or send an email to servpak@proxim.com.Technical Support PolicyTechnical Support for Current Products during Warranty PeriodAll Customers are entitled to free technical support for the Proxim products they purchase from Proxim’s authorized resellersor distributors. Technical Support is defined as communication via the Proxim Support website (http://support.proxim.com)and/or via telephone. This technical support will be provided for free for the entire time the product is covered by a Proximwarranty. The term of Proxim’s warranty is determined according to the agreement under which the product was sold andgenerally varies from 3 months to 2 years depending on the product. If a Customer disagrees with Proxim’s determination ofwarranty duration, a request for review supported by a copy of all product purchase documentation may be submitted.Service Features ServPak WarrantyExpert Technical Support Technical Support, Configurations, TroubleshootingDuration of Product Warranty. 8X5 Normal Business HrsPriority Queuing X -Knowledge Base Access X XSoftware Upgrades X -Advance Replacement Service 8x5xNBD -
Technical Services and SupportORiNOCO® AP-8100 - Safety and Regulatory Guide 15Technical Support for Current Products after Warranty PeriodAfter the warranty period, technical support on products then being sold by Proxim will be based upon one of the followingthree options Customers can choose:•Customers can choose to purchase one of Proxim’s ServPak extended warranty and enhanced support packages for the product•Customers can choose to purchase one-time per-incident technical support for the product for a fee •Customers can choose to call the reseller or distributor who sold them the product for technical supportTech Support on Discontinued ProductsTechnical Support on some products that Proxim has declared as EOL (End of Life) or otherwise is no longer selling is availablebased upon one of the following three options Customers can choose:•For some discontinued products, Customers can choose to purchase one of Proxim’s EOL ServPak support packages for the product– No EOL ServPak support package will be available for any product discontinued more than 5 years ago– No EOL ServPak support package is available for certain discontinued products•Customers can choose to purchase one-time per-incident technical support for the product on a per hour basis at a rate of $125 an hour (4 hours minimum payable in advance by major credit card). This fee is payable in addition to any RMA fee that may be charged to subsequently repair the product.•Customers can choose to call the reseller or distributor who sold them the product for technical supportAll Proxim technical support for discontinued products, whether through an EOL ServPak package or otherwise, is providedon a “best effort” basis and is subject to the continued availability of necessary components, equipment, and other technicalresources.Note that Proxim is unable to support or warrant any equipment that has been modified, whether this modification isphysical, or if third-party software codes have been loaded onto the product.

Navigation menu