Proxim Wireless USB9100 ORiNOCO 802.11 a/b/g/n/ac USB Adapter User Manual

Proxim Wireless Corporation ORiNOCO 802.11 a/b/g/n/ac USB Adapter

User Manual rev.pdf

ORiNOCO USB-9100802.11a/b/g/n/ac Adapter
ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide2Copyright© 2010 Proxim Wireless Corporation. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090;5,809,060; 6,075,812; 5,077,753. This manual and the software described herein are copyrighted with all rights reserved. No part of thispublication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any meanswithout the written permission of Proxim Wireless Corporation.TrademarksORiNOCO® and Proxim are registered trademarks, and the Proxim logo is a trademark, of Proxim Wireless Corporation. All other trademarksmentioned herein are the property of their respective owners.DisclaimerProxim reserves the right to revise this publication and to make changes in the content from time-to-time without obligation on the part of Proximto provide notification of such revision or change. Proxim may make improvements or changes in the product(s) described in this manual at anytime. When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons.ORiNOCO USB-9100802.11a/b/g/n/ac Adapter User GuideVersion 1.4P/N 75384, February 2015IMPORTANT!Proxim recommends you to visit its support site at http://my.proxim.com for Regulatory Information andlatest product updates.
ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide31 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Product Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Installation Procedure for ORiNOCO USB-9100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Wi-Fi Protected Setup (WPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Windows Zero Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10View and connect to available wireless network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Manually create a network profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Windows 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Join a network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Manually create a network profile or connect to a hidden network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13ORiNOCO USB-9100 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13B Safety and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15U.S. Federal Communications Commission (FCC) Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Country Code Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15FCC Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Canada IC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16IC Country Code Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16IC Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16European Community Countries Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172.4 GHz Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 GHz Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17C Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18D Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Obtaining Technical Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Support Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Proxim eService Web Site Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide4ServPak Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide1IntroductionOverviewThe ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter is the next generation Wireless USB Adapter capable of supporting5 GHz bands. It provides high-speed (up to 300/ 867 Mbps) wireless access and networking for a USB-enabled desktop andlaptop anywhere, anytime. It is compatible with next generation WiFi devices and backward compatible with 802.11 b/g/n+AC devices.The USB Adapter is a Plug-and-Play device that connects to and draws power from a computer’s USB port.This ORiNOCO USB-9100 is compatible with a USB 2.0/3.0 slot from any manufacturer. As a Plug-and-Play device, Windows7/Windows 8 automatically detects the wireless USB Client Adapter and initiates the installation process. Upon successfulinstallation, the wireless USB Adapter communicates seamlessly with other IEEE 802.11ac wireless products as well as legacyproducts. The ORiNOCO USB-9100 can be used with other 802.11ac devices to form a stand-alone wireless Peer-to-PeerGroup or used in conjunction with an Access Point infrastructure to provide mobile clients with wireless access.Product FeaturesThe ORiNOCO USB-9100 provides the following features:•USB 2.0/3.0 interface•Configurable 802.11a/b/g/n/ac mode support•2x2 MIMO configurations•802.11ac MIMO solution for 5G band•802.11n MIMO solution for 2.4GHz and 5Ghz band•Maximum PHY data rate up to 173.3 Mbps using 20MHz bandwidth, 400Mbps using 40MHz bandwidth and 866.7Mpbsusing 80MHz bandwidth•Backward compatible with 802.11a/b/g devices while operating at 802.11n data rates•Backward compatible with 802.11a/n devices while operating at 802.11ac data rates•IEEE 802.11a/b/g/n/ac draft 2.0 compatible WLAN•IEEE 802.11e QoS Enhancement (WMM)•IEEE 802.11i (WPA,WPA2), open, shared key, and pair-wise key authentication services•IEEE 802.11h TPC, Spectrum Measurement•IEEE 802.11k Radio Resource Measurement•WAPI (Wireless Authentication Privacy Infrastructure) certified•QoS•Provides seamless connectivity to existing Ethernet networks•Eliminates the hassle and cost of cabling.•Supports an easy Plug-and-Play installationSystem RequirementsYou must have the following minimum requirements for using an ORiNOCO USB-9100:1. A computer that meets the following specifications:•Windows 7/Windows 8 installed•Equipped with a USB 2.0/3.0 port•At least 64 MB of free hard disk space•At least 128 MB of RAM (recommended)
Introduction ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide6•A 300 MHz processor or higherAt least one IEEE 802.11 compliant Access Point2. If your wireless network uses EAP-TLS or PEAP authentication, the system must contain a Certificate Authority (CA) anduser certificates for EAP-TLS authentication or CA certificate for PEAP authentication3. If your wireless network uses PEAP (EAP-GTC) authentication with a One-Time Password (OTP) user database, you need ahardware token device and your hardware or software token password4. If PSK key authentication is used, you must know the key information5. In case the USB port is not exposed outside, it is advised to use a USB cable to ensure higher signal strength.6. The following information from your system administrator:•The logical name for your workstation (also known as client name).•The protocols necessary to bind to the client adapter, such as TCP/IP.•The case-sensitive service set identifier (SSID) for your RF network.•If your network setup does not include a DHCP server, the IP address, subnet mask, and default gateway address ofyour computer.•The Wired Equivalent Privacy (WEP) keys of the access points with which your client adapter will communicate, if yourwireless network uses static WEP for security.•The username and password for your network account.
7ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide2InstallationThis chapter describes the steps required to install the ORiNOCO USB-9100.Product PackageThe Product Package includes the following items. If any of the items are missing or damaged, please contact your localreseller.Installation Procedure for ORiNOCO USB-9100This section provides information on how to install the ORiNOCO USB-9100 for Windows 7/Window 8.1. To install the device driver, please visit the below mentioned location: https://my.proxim.com/article/30272. Based on your system specification, select the .exe file (Win7-32bit.exe/Win7-64bit.exe/Win8.1-32bit.exe/Win8.1-64bit.exe) and double-click to manually run it.IMPORTANT!For the latest product updates, we recommend you to visit Proxim support site at http://my.proxim.com.Component ImageORiNOCO USB-9100 with capQuick Installation Guide
Installation ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide83. The Proxim Wireless 11AC Driver Installer Wizard screen will take you through the step-by-step procedure to install thedriver. Click Next to continue.4. Please read the End User License Agreement section and if you agree to the license terms, select I agree option. ClickNext to continue.
Installation ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide95. On successful installation of the device driver, Click Finish to complete the process.6. Insert the USB Adapter in to USB 2.0/3.0 port of your computer. The system will now automatically detect the newhardware.
Installation ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide107. Run the Microsoft Wireless Zero Configuration (WZC) tool. Please refer Windows Zero Configuration Tool section for adetailed description on how to connect to a wireless network in Windows 7 and Windows 8.8. Upon successful configuration of WZC tool, the device is ready to connect to the network.NOTE: The country code selection is for non-US models only and is not available for all US models. Per FCC regulations, allWiFi products marketed in the US must be fixed to US operation channels only.Wi-Fi Protected Setup (WPS)Wi-Fi Protected Setup enables you to easily secure Wi-Fi network in small spaces. In order to enable data encryption to secureyour system from possible external threats, simply push the Push Configuration Button (PBC) on the USB Adapter and thenthe physical button on your Access Point (AP) or the software based button on the WPS configuration page.Figure 2-1 ORiNOCO USB-9100 AdapterLED BehaviorWindows Zero Configuration ToolIn this section let us see how to configure a wireless network in Windows 7 and Window 8.Windows 7You can connect to a wireless network in two ways: View and connect to available wireless network (or) Manually create anetwork profile.LED Behavior StatusSlow blink (1 blink per second) Standby (No connection to AP)Normal blink (2 blinks per second) Wi-Fi Protected Setup (WPS)Fast blink (3 blinks per second) Transmission (Tx)/ Reception (Rx)
Installation ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide11View and connect to available wireless network•Click the network icon in the notification area.•In the list of available networks, select the network you want to connect to, and then click Connect. You may be requiredto enter a security network key/ a pass word to connect to the network.Manually create a network profileIn this method, in order to connect to a wireless network, you need to first create a network profile.•Click Start, navigate to Control Panel >Networking and Sharing Center >Manage wireless networks.•Click the Add button and then select Manually create a network profile option. The following screen appears:•In the above screen, type the name of the access point/ SSID in the Network name field, select the appropriate Securitytype from drop-down menu, and then type the Security Key.•Click Next and when you are finished, click Close.Windows 8You can connect to a wireless network in two ways: Join a network (or) Manually create a network profile or connect to ahidden network.Join a network•Open the Charms bar (press Windows key + C or move your cursor to the lower right corner of the screen) and selectSettings.•Click Available or the network icon to list the available wireless networks.
Installation ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide12•Select the network you want to connect to, and then click Connect.Manually create a network profile or connect to a hidden network•Press the Windows Logo + X from the Start screen and then select Control Panel from the menu.•Navigate to Network and Internet >Network and Sharing Center and then click the Set up a new connection ornetwork.•From the list, Select Manually connect to a wireless network and click Next. The following dialog box as shown in thefigure below will appear.•In the above screen, type the name of the access point/ SSID in the Network name field, select the appropriate Securitytype from drop-down menu, and then type the Security Key; Click Next to add the network profile. If you have to make achange, you can easily do so at the last step.•Click Close when you are finished.
13ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User GuideASpecificationsORiNOCO USB-9100 SpecificationsChipset –RTL8812AUHost InterfaceComplies with USB Revision 3.0RadioAntenna 2 Internal Printed AntennasOperating 2.412 - 2.484GHz(Subject to Local Regulations)5.15 - 5.35 GHz, 5.47 - 5.825 GHzData Rate 802.11b: 1, 2, 5.5, 11Mbps802.11a/g: 6, 9, 12, 18, 24, 36, 48, 54Mbps802.11n: up to 300Mbps802.11ac: up to 867MbpsModulation 802.11b: DSSS(DBPSK, DQPSK, CCK)802.11a/g: OFDM(BPSK, QPSK, 16-QAM, 64-QAM)802.11n: OFDM(BPSK, QPSK, 16-QAM, 64-QAM)802.11ac: OFDM(BPSK, QPSK, 16-QAM, 64-QAM,256-QAM)Transmit Power 802.11a/g: 14 +/-1.5dBm@54Mbps802.11b: 17+/-1.5dBm@11Mbps802.11gn HT20: 14+/-1.5dBm@MCS7802.11gn HT40: 14+/-1.5dBm@MCS7802.11ac HT20: 12+/-1.5dBm@MCS8802.11ac HT40: 12+/-1.5dBm@MCS9802.11ac HT80: 12+/-1.5dBm@MCS9CE/TELEC802.11an HT20: 14+/-1.5dBm@MCS7802.11an HT40: 14+/-1.5dBm@MCS7FCC802.11an HT20: 13+/-1.5dBm@MCS7802.11an HT40: 12+/-1.5dBm@MCS7Receive Sensitivity 802.11b: -72dBm+/-2dBm@11Mbps802.11a/g: -65dBm+/-2dBm@54Mbps802.11n: -64dBm+/-2dBm @HT20 MCS7802.11n: -61dBm+/-2dBm @HT40 MCS7802.11ac: -57dBm+/-2dBm @HT20 MCS8802.11ac: -54dBm+/-2dBm @HT40 MCS9802.11ac: -51dBm+/-2dBm @HT80 MCS9Power Consumption Standby: 173mA / 5V (Max)Full load: 426mA / 5V (Max)
Specifications ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide14EnvironmentalOperating 0~400C. 20% to 90% Non-CondensingStorage -30 ~ 700C. 20% to 95% Non-CondensingOperating Voltage 5V +/-5%Physical SpecificationHousing / Weight 14.6g/+-0.2g
15ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User GuideBSafety and Regulatory InformationU.S. Federal Communications Commission (FCC) StatementsCountry Code StatementFor product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is notpossible.FCC Interference StatementThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of theFCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correctthe interference by one of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for helpFCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void theuser’s authority to operate this equipment.This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:1. This device may not cause harmful interference2. This device must accept any interference received, including interference that may cause undesired operation.This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.FCC Radiation Exposure StatementThis EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had beentested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. Thisequipment should be installed and operated with minimum distance 0.5 cm between the radiator & your body.IMPORTANT!Proxim recommends you to visit the Proxim Support site at http://my.proxim.comfor Regulatory Information and latest product updates.
Safety and Regulatory Information ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide16Canada IC StatementsThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.Operation is subject to the following two conditions:1. This device may not cause interference, and2. This device must accept any interference, including interference that may cause undesired operation of the device.IC Country Code StatementFor product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is notpossible.This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure.Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes whererequired by the technology.This device is operating in 5.15~5.25GHz frequency range in indoor environment only.The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with thee.i.r.p. limit.The maximum antenna gain permitted (for devices in the band 5725-5825 MHz) to comply with the e.i.r.p. limits specified forpoint-to-point and non point-to-point operation as appropriate, as stated in section A9.2(3).High-power radars are allocated as primary users (meaning they have priority) of the bands 5250-5350 MHz and 5650-5850MHz and these radars could cause interference and/or damage to LE-LAN devices.IC Radiation Exposure StatementThis EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested inaccordance with the measurement methods and procedures specified in IEEE 1528. This equipment should be installed andoperated with minimum distance 0.5cm between the radiator & your body.
Safety and Regulatory Information ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide17European Community Countries Regulatory StatementsHereby, Proxim Wireless Corporation, declares that this device is in compliance with the essential requirement and otherrelevant provisions of the R&TTE Directive 1999/5/EC.This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Luxembourg, Finland,Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, CzechRepublic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slovenia Bulgaria, Romania.2.4 GHz Operation•This device may be operated indoors in all EU and EFTA countries using the 2.4 GHz band (Channels 1-13).5 GHz Operation•This device requires the user or installer to properly enter the current country of operation in the 5 GHz RadioConfiguration Window as described in the User Guide, before operating the device.•This device will automatically limit the allowable channels determined by the current country of operation. Incorrectlyentering the country of operation may result in illegal operation and may cause harmful interference to other systems. Theuser is obligated to ensure the device is operating according to the channel limitations, indoor/outdoor restrictions.•This device is restricted to indoor use when operated in EU and EFTA countries using the 5.15-5.35 GHz band (Channels36, 40 44, 48, 52, 56, 60, and 64).
18ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User GuideCGlossaryOCU ORiNOCO® Client Utility is the utility that configures the ORiNOCO®Wireless Client.Access Point An inter-networking device that seamlessly connects wired and wirelessnetworks together.Ad-Hoc A peer-to-peer wireless network without Access Point. A group ofwireless clients consistent an independent wireless LAN.Backbone The core infrastructure of a network, the portion of the network thattransports information from one central location to another centrallocation. The information is then off-loaded onto a local system.BSS Basic Service Set. An Access Point associated with several wirelessstations.CCKM Cisco Centralized Key Management. Using CCKM, an AP configured toprovide Wireless Domain Services (WDS) takes the place of the RADIUSserver and authenticates the client without perceptible delay in voice orother time sensitive applications.Control Channel Control channel is a central channel that controls other constituentradio by handling data streams. It is often used in the context of atrunked radio system, where the control channel sends data whichcoordinates users in talkgroups.ESS Extended Service Set. More than one BSS can be configured as anExtended Service Set. An ESS is basically a roaming domain.ESSID Extended Service Set Identifier. The length of the ESSID information isbetween 0 and 32 octets. A 0 length identifier indicates the broadcastSSID.Ethernet A popular local area data communication network, originally developedby Xerox Corp., which accepts transmission from computers andterminals. Ethernet operates on 10/100 Mbps transmission rate overshielded coaxial cable or over shielded twisted pair telephone wire.Infrastructure An integrated wireless and wired LAN is called an infrastructureconfiguration.MFP Management Frame Protection. MFP enables authentication of all802.11 management frames between the WLC and wireless AccessPoints. MFP protects against direct and man-in-the-middle attacks. Italso detects and reports potential phishing attacks. MFP has three mainfunctions, such as frame protection, frame validation and eventreporting. You can selectively disable/enable MFP on specific wirelessaccess points or WLANs.Notification Area The area on the right side of the taskbar. The clock and systemnotification area appear here.Roaming A function that allows one to travel with a mobile end system (wirelessLAN mobile station, for example) through the territory of a domain (anESS, for example) while continuously connecting to the infrastructure.
Glossary ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide19SSID Service Set Identifier is a network name used by the Wireless LAN. Thelength of SSID information is between 0 and 32 octets.WEP Wired Equivalent privacy is the optional cryptographic confidentialityalgorithm specified by IEEE 802.11 used to provide data confidentialitythat is subjectively equivalent to the confidentiality of a wired local areanetwork (LAN) medium that does not employ cryptographic techniquesto enhance privacy.
20ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User GuideDTechnical Services and SupportObtaining Technical Service and SupportIf you are having trouble utilizing your Proxim product, please review this manual and the additional documentation providedwith your product. If you require additional support to resolve your issue, please be ready to provide the followinginformation before you contact Proxim’s Technical Services:•Product information:– Part number of suspected faulty unit– Serial number of suspected faulty unit•Trouble/error information:– Trouble/symptom being experienced– Activities completed to confirm fault– Network information (what kind of network are you using?)– Circumstances that preceded or led up to the error– Message or alarms viewed– Steps taken to reproduce the problem•ServPak information (if a Servpak customer):– ServPak account number•Registration information:– If the product is not registered, date when you purchased the product– If the product is not registered, location where you purchased the productNOTE: Technical Support is free for the first 90 days from the date of purchase. If you would like to register your productnow, visit the Proxim eService Web Site at http://my.proxim.com and click on New Product Registration.Support OptionsProxim eService Web Site SupportThe Proxim eService Web site is available 7x24x365 at http://my.proxim.comOn the Proxim eService Web Site, you can access the following services:•New Product Registration: Register your product to gain access to technical updates, software downloads, and freetechnical support for the first 90 days from receipt of hardware purchase.•Open a Ticket or RMA: Open a ticket or RMA•Search Knowledge base: Locate white papers, software upgrades, and technical information.•ServPak Support: Learn more about Proxim’s ServPak global support service options.•Your Stuff: Track status of your tickets or RMAs and receive product update notifications.•Provide Feedback: Submit suggestions or other types of feedback.•Customer Survey: Submit an On-Line Customer Survey response.
Technical Services and Support ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide21Telephone SupportGiven below are the Proxim’s technical support contact details.USA & Canada CustomersCall Technical Support: Phone: +1 866-674-6626Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific TimeInternational CustomersCall Technical Support: Phone: +1 408-383-7700Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific TimeServPak SupportTo provide even greater investment protection, Proxim Wireless offers a cost effective support program called ServPak.ServPak is a program of enhanced service support options that can be purchased as a bundle or individually, tailored to meetyour specific needs. Whether your requirement is around the clock technical support or advance replacement service, we areconfident that the level of support provided in every service in our portfolio will exceed your expectations.•Advanced Replacement of Hardware: Can you afford to be down in the event of a hardware failure? Our guaranteedturnaround time for return to factory repair is 30 days or less. Those customers who purchase this service are entitled toadvance replacement of refurbished or new hardware guaranteed to be shipped out by the Next Business Day. Hardwareis shipped Monday – Friday, 8:00AM – 2:00PM (PST).•Extended Warranty: Extend the life of your networking investment by adding 1, 2, or 3 years to your products standardwarranty. This service coverage provides unlimited repair of your Proxim hardware for the life of the service contract. Thecost of an extended warranty is far less than the cost of a repair providing a sensible return on your investment.•7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class Tier 3 technicalsupport engineers 24 hours a day, 7 days a week, 365 days a year including Holidays. Customers who purchase this servicecan rest assured that their call for technical assistance will be answered and a case opened immediately to document theproblem, trouble shoot, identify the solution and resolve the incident in a timely manner or refer to an escalation managerfor closure.•8x5 Technical Support: This service provides unlimited, direct access to Proxim’s world-class technical support 8 hours aday, 5 days a week from 8:00AM - 5:00PM {P.S.T (U.S.)}. Technical Support is available at no charge for the first 30 daysfrom the purchase date. Beyond this period, a ServPak support agreement will be required for technical support. Self-helpwill be made available by accessing Proxim’s extensive eService knowledgebase.•Software Maintenance: It's important to maintain and enhance security and performance of wireless equipment andProxim makes this easy by providing a Software Maintenance program that enables customers to access new feature andfunctionality rich software upgrades and updates. Customers will also have full access to Proxim's vast knowledgebase oftechnical bulletins, white papers and troubleshooting documents.•Priority Queuing Phone Support: This service provides customers with a one hour response time for technical phonesupport. There is no waiting in line for those urgent calls for technical support.
Technical Services and Support ORiNOCO USB-9100 802.11a/b/g/n/ac Adapter User Guide22To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or forquestions on any of the available ServPak support options, please call Proxim Support at 408-383-7700 or send an email toservpak@proxim.com.

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