103307 5 Weg Oil Well Pump Motor Warranty User Manual

103280 5 Weg Oil Well Pump Motor Warranty 103280_5_WEG Oil Well Pump Motor Warranty

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User Manual: Pump 103307 5 Weg Oil Well Pump Motor Warranty

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FRACTIONAL
HP
GENERAL
PURPOSE
NEMA PREMIUM
EFFICIENCY
CRUSHER®
DUTY
IEC
TRU-METRIC™
DEFINITE
PURPOSE
PUMP
MOTORS
MAQUINAS
LARGE MOTORS
ADD-ON™
MODIFICATIONS
MOTOR
MECHANICAL DATA
MOTOR
ELECTRICAL DATA
ExPLOSION
PROOF
WEG QUALITY LOW VOLTAGE MOTOR FEATURES
THE ExTRAS THAT REALLY COUNT
WARRANTY POLICY
Limited Warranty:
WEG Electric Corp. is proud of all of our product lines. WEG and its employees are committed to our customers and users to
provide the best designed and manufactured motors, drives and controls. WEG provides a limited warranty on our products
against defects in materials and workmanship for a specific period from the date of purchase. If a motor’s date code is within
its stated warranty period (18 month, 36 month, etc.), no proof of purchase is required. Otherwise, a copy of the invoice is
necessary to show the date of purchase.
Warranty Period:
• ThestandardwarrantyforWEGproductsis18monthsfromtheinvoicedate.
• ForW21NEMAPremiumEfciencymotorsthewarrantyis36monthsfromtheinvoicedate.
• ForIEEE841motors,thewarrantyis60monthsfromtheinvoicedate.
• Custommotorsarewarrantedfor24monthsfromthedatecode,unlessotherwiseagreed.
No Fault Warranty:
WEG offers a “No Fault Warranty” on Shark line motors and all motors up to and including 215-frame size motors. “No Fault
Warranty” is offered one time, per end user, per application. “No Fault Warranty” claims will require the nameplate off the
motor, brief description of failure and a copy of the WEG invoice. (For Shark motor claims, include the terminal box cover, a
brief description of the failure and a copy of the WEG invoice). If there is more than one failure, please contact the Warranty
Department for review. No EASA report is required for “No Fault Warranty Claims”.
Standard Warranty Procedures:
For motors above 215-frame size the following procedure applies. Correspondence may be provided via e-mail, fax, or regular
mail. Motor is to be inspected by a WEG Authorized Service Center, or if none available, an EASA-affiliated service shop. For
motors above 50 HP, pictures are required. Provide a copy of the original WEG sales invoice. If a warranty is granted, the motor
nameplate will need to be removed from the motor and mailed to WEG Warranty Department.
Authorized Service Centers:
WEG has service centers around the world to meet the needs of our customers. Information regarding the nearest service
center can be found on our web site at www.wegelectric.com or by calling 1-800-ASK-4WEG (1-800-275-4934). Any warranty
repair by a service shop must be pre-approved by WEG.
Warranty Service:
If a WEG product requires warranty service due to defective materials or workmanship, WEG will, at its option, either repair or
replace the defective product. Warranty is applied to products that have been, at all times, properly maintained and operated
or used under the normal operating conditions for which the product was designed. WEG is not responsible for any expenses
incurred in installation, removal from service, transportation (freight) or consequential expenses.
Limitation of Warranty:
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF QUALITY AND PERFORMANCE,
WRITTEN, ORAL OR IMPLIED, AND ALL OTHER WARRANTIES INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE ARE HEREBY
DISCLAIMED BY WEG. THE FOREGOING OBLIGATION TO REPAIR OR REPLACE WEG PRODUCTS OR PARTS SHALL BE THE SOLE
AND EXCLUSIVE REMEDY OF THE PURCHASER, ITS CUSTOMERS, OR USERS OF THE PRODUCTS OR PARTS.
Proper Storage of Motors:
When motors are not immediately installed, they should be stored in their normal upright position in a dry even temperature
place, free of dust, gases and corrosive atmosphere. Inactive motors tend to expel grease from between the bearing surfaces,
thereby removing the protective film that impedes metal-to-metal contact. At least once per month shafts should be rotated
in accordance with WEG installation and maintenance manual. Motors stored for a period exceeding one year should have the
bearings re-lubricated in accordance with WEG motor installation and maintenance manual.
Contact WEG Warranty:
Toll Free: 800-839-2529 Email: warranty@weg.net

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