552277 2 Zoeller HP Shark Grinder Pump Owners Manual

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FM2167
0917
Supersedes
0117

Product information presented
here reflects conditions at time
of publication. Consult factory
regarding discrepancies or
inconsistencies.
MAIL TO: P.O. BOX 16347 • Louisville, KY 40256-0347
SHIP TO: 3649 Cane Run Road • Louisville, KY 40211-1961
TEL: (502) 778-2731 • 1 (800) 928-PUMP • FAX: (502) 774-3624

Register your
Zoeller Pump Company
Product on our website:
http://reg.zoellerpumps.com/

OWNER’S MANUAL

Visit our web site:
zoellerpumps.com

®

U.S. Patent No.
8,562,287

Congratulations on the purchase of the Zoeller submersible
grinder pump. Since 1939, the name Zoeller® has represented the
standard for submersible dewatering and sewage pumps. The same
high quality workmanship and easy maintenance design has been
incorporated into this line of heavy-duty submersible grinder pumps.
This Zoeller® pump will provide years of trouble-free service when
installed according to the manufacturer’s recommendations.
This manual incorporates the installation, operation,
maintenance, and service instructions into one document to aid
in the ownership of a Zoeller® submersible wastewater product.

Please read and review this manual before installing the
product. Follow the steps in this manual for a proper start-up.
Many items contained within, when followed correctly, will not
only ensure a long and problem-free life for the pump, but also
save time and money during installation. For replacement parts
lists, please reference FM2993 for 818 series, FM2995 for 819
series, and FM1531 for 820 series. Should further assistance
be necessary please call our Product Support Department at
1-800-928-PUMP (7867).

Table of Contents

Safety Instructions

Safety Instructions........................................................................ 1
Limited Warranty........................................................................... 2
Preinstallation Checklist............................................................... 3
General Information...................................................................... 4
Pump Wiring Instructions............................................................. 5
Typical Indoor Prepackaged System........................................... 6
Indoor Prepackaged Installation Instructions............................ 7
Typical Outdoor Prepackaged System........................................ 8
Outdoor Prepackaged Installation Instructions......................... 9
Operation...................................................................................... 10
Cutter Maintenance..................................................................... 11
Service Checklist......................................................................... 12

TO AVOID SERIOUS OR FATAL PERSONAL INJURY OR MAJOR PROPERTY DAMAGE, READ AND FOLLOW ALL SAFETY
INSTRUCTIONS IN THIS MANUAL AND ON THE PUMP.

Owner’s Information
Model Number: ______________ Date Code: _______________
 Automatic



Nonautomatic

 Packaged System



Field Assembled System	

THIS MANUAL IS INTENDED TO ASSIST IN THE INSTALLATION
AND OPERATION OF THIS UNIT AND MUST BE KEPT WITH
THE PUMP.
This is a SAFETY ALERT SYMBOL.
When you see this symbol on the pump or in the
manual, look for one of the following signal words
and be alert to the potential for personal injury or
property damage.
Warns of hazards that WILL cause serious personal
injury, death or major property damage.
Warns of hazards that CAN cause serious personal
injury, death or major property damage.
CAUTION Warns of hazards that CAN cause personal injury
or property damage.
INDICATES SPECIAL INSTRUCTIONS WHICH ARE
VERY IMPORTANT AND MUST BE FOLLOWED.

Job Name: ____________________________________________

THOROUGHLY REVIEW ALL INSTRUCTIONS AND WARNINGS
PRIOR TO PERFORMING ANY WORK ON THIS PUMP.

Distributor: ____________________________________________

MAINTAIN ALL SAFETY DECALS.

Date of Purchase: _________ Zoeller S/O No.: ______________
Contractor: ____________________________________________
Date of Installation: ____________________________________
System Readings During Start-up: Voltage _____ Amps ______

PUMPS WITH THE “UL” MARK AND PUMPS WITH THE “US”
MARK ARE TESTED TO UL STANDARD UL778. CSA CERTIFIED
PUMPS ARE CERTIFIED TO CSA STANDARD C22.2 NO. 108.
REFER TO WARRANTY ON PAGE 2.

© Copyright 2017 Zoeller® Co. All rights reserved.
1

P/N 019555

MODELS 818, 819 & 820 SUBMERSIBLE GRINDER UNITS

LIMITED WARRANTY
Manufacturer warrants, to the purchaser and subsequent owner
during the warranty period, every new product to be free from
defects in material and workmanship under normal use and
service, when properly used and maintained, for a period of
one year from date of purchase by the end user, or 18 months
from date of original manufacture of the product, whichever
comes first.  Parts that fail within the warranty period, one year
from date of purchase by the end user, or 18 months from the
date of original manufacture of the product, whichever comes
first, that inspections determine to be defective in material or
workmanship, will be repaired, replaced or remanufactured
at Manufacturer's option, provided however, that by so doing
we will not be obligated to replace an entire assembly, the
entire mechanism or the complete unit. No allowance will be
made for shipping charges, damages, labor or other charges
that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty
for any material or product that has been disassembled without
prior approval of Manufacturer, subjected to misuse, misapplication, neglect, alteration, accident or act of nature; that has
not been installed, operated or maintained in accordance with
Manufacturer's installation instructions; that has been exposed
to outside substances including but not limited to the following:
sand, gravel, cement, mud, tar, hydrocarbons, hydrocarbon
derivatives (oil, gasoline, solvents, etc.), or other abrasive or
corrosive substances, wash towels or feminine sanitary prod-

ucts, etc. in all applications other than raw sewage pumping
applications. The warranty set out in the paragraph above is
in lieu of all other warranties expressed or implied; and we do
not authorize any representative or other person to assume
for us any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville,
Kentucky 40211, Attention: Customer Support Department
to obtain any needed repair or replacement of part(s) or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES
OR BREACH OF EXPRESSED OR IMPLIED WARRANTY;
AND ANY IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THE
EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an
implied warranty, so the above limitation may not apply to
you. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state.

Applications
1.	 Zoeller Grinder Pumps are designed for grinding and pumping sewage from single family residential and commercial
duty sewage pump stations. The pump is intended to grind
and pump reasonable quantities of items normally found in
residential sewage.

2.	 Zoeller Grinder Pumps can be installed in new applications
or as a direct replacement for any grinder application of
like size and capacity.
3.	 Refer to the Zoeller models 810 and 815 when retrofitting  
existing positive displacement pump installations.

Recommended Limits of Application 800 Series Grinder Pumps
These recommended application limits are for pump stations pumping to a gravity main. Low-pressure pipe systems should
be designed with a pump located at each house. For applications where a lift station would handle between 15 and 60 homes,
consider the 71 Series grinder pump. For applications where a lift station would handle more than 60 homes, a solids handling
type pump should be considered.
Simplex Station
Model
810 Progressing Cavity Grinder
815 Progressing Cavity Grinder
818
819
820
840 w/o Reversing Control
840 w/ Reversing Control
841
842

HP
1.0
2.0
1.0
1.5
2.0
2.0
2.0
2.0
2.0

Homes
1
1
1
1
1
2*
2*
2*
2*

GPD
400
400
400
400
400
800
800
800
800

Duplex Station
Homes
2
2
2
2
2
10
15
10
10

GPD
800
800
800
800
800
4,000
6,000
4,000
4,000

*Zoeller Company does not recommend a simplex station on anything over two homes in order to maintain continuous
service during unusual conditions.
© Copyright 2017 Zoeller® Co. All rights reserved.
2

Preinstallation Checklist
2.	Carefully read all literature to familiarize yourself with details regarding
installation and use. Retain materials for future reference.

1.	Inspect your grinder pump. If the unit has been damaged in shipment,
contact your dealer before installing. Do Not remove the test plug in the
cover nor the motor housing.

CAUTION
SEE BELOW FOR LIST OF WARNINGS

SEE BELOW FOR LIST OF CAUTIONS

1.	 Make sure pump connection contains a ground terminal. The power cord
on all Zoeller Grinder Pumps contains a green conductor for grounding to
help protect you against the possibility of electric shock.
2.	Make certain the receptacle is within reach of the power supply cord.
3.	 Make sure any panels and branch circuits are equipped with proper size
fuses and circuit breakers. An independent power circuit is recommended,
sized according to the National Electrical Code, for the current shown on the
grinder pump nameplate.
4.	 Automatic pumps have three prong plug caps and must be connected to
a three prong grounded receptacle with ground fault circuit interrupter
(GFCI).
5.	 For your protection, always disconnect the power source to the grinder
pump before handling. All grinder pumps must be properly grounded and
wired in accordance with the “National Electrical Codes” and all local codes
and ordinances.
6.	 Installation of electrical hardware and checking of control panels and circuits
should be performed by a qualified licensed electrician.
7.	 Risk of electrical shock - These pumps have not been investigated for use in
swimming pool areas.
8.	 According to the state of California (Prop 65), this product contains chemicals
known to the state of California to cause cancer and birth defects or other
reproductive harm.

1.	Make sure the power source is capable of handling the electrical
requirements of the grinder pump, as indicated on the nameplate.
2.	A disconnect switch should be installed ahead of the pump.
3.	If Grinder pumps are operated by control panels with variable level float
control switches, it is the responsibility of the installing party that float control
switches will not hang up on the grinder pump or other pit peculiarities and
are secured so that the grinder pump will shut off. It is recommended to use
rigid pipe and fittings and the pit be 24" in diameter for simplex systems and
36" in diameter for duplex systems or larger.
4.	Grinder installations should be checked yearly for debris and/or build up
which may interfere with the “ON” or “OFF” positions of variable level float
control switches. Repair and service, other than cutter assembly maintenance,
should be performed by Zoeller Engineered Products authorized service
stations only.
5.	Maximum operating temperature must not exceed 130°F,
(54°C).
6.	Pump and float switch electrical connections must be permanently
installed, operational and protected from submergence.
7.	Junction box conduit must be installed with watertight connection.
Zoeller junction boxes include a UL Listed potting kit for sealing conduit.
Failure to properly install this sealant material could void warranty.

Do not attempt to turn cutter located on
bottom of the unit with fingers. Use a wrench when checking
or removing cutter.

Electrical Data
Amps
Model

HP

Mode

RPM

Voltage

Phase

Hertz

Full Load

In Air

Shut Off

Locked
Rotor

WM818

1

Auto

3450

115

1

60

13.6

8.0

10.2

46

F

Winding
Resistance
Line-to-Line
0.67 / 3.4

N818

1

Non

3450

115

1

60

13.6

8.0

10.2

46

F

0.67 / 3.4

WH818

1

Auto

3450

200-208

1

60

7.7

3.7

8.7

27.7

F

2.0 / 1.4

I818

1

Non

3450

200-208

1

60

7.7

3.7

8.7

27.7

F

2.0 / 1.4

WD818

1

Auto

3450

230

1

60

8.5

7.6

7.0

57

P

1.2 / 2.0

E818

1

Non

3450

230

1

60

8.5

7.6

7.0

57

P

1.2 / 2.0

F818

1

Non

3450

230

3

60

6.9

5.3

5.8

44.4

S

2.15

J818

1

Non

3450

200

3

60

7.5

5.7

6.2

47.4

S

1.7

G818

1

Non

3450

460

3

60

3.7

2.5

3.0

21.6

S

8.2

BA818

1

Non

3450

575

3

60

2.7

2.1

2.3

17.5

S

13.6

WH819

1.5

Auto

3450

200-208

1

60

12.0

8.8

8.7

61.6

K

0.87 / 2.0

I819

1.5

Non

3450

200-208

1

60

12.0

8.8

8.7

61.6

K

0.87 / 2.0

WD819

1.5

Auto

3450

230

1

60

10.8

7.6

8.3

57

K

1.2 / 2.0

E819

1.5

Non

3450

230

1

60

10.8

7.6

8.3

57

K

1.2 / 2.0

F819

1.5

Non

3450

230

3

60

8.2

5.3

6.5

44.4

N

2.15

J819

1.5

Non

3450

200

3

60

9.2

5.7

7.1

47.4

M

1.7

G819

1.5

Non

3450

460

3

60

4.2

2.5

3.3

21.6

N

8.2

BA819

1.5

Non

3450

575

3

60

3.2

2.1

2.6

17.5

N

13.6

WH820

2

Auto

3450

200-208

1

60

15.5

8.8

11.0

61.6

G

0.87 / 2.0

I820

2

Non

3450

200-208

1

60

15.5

8.8

11.0

61.6

G

0.87 / 2.0

WD820

2

Auto

3450

230

1

60

13.7

7.6

10.2

57

H

1.2 / 2.0

E820

2

Non

3450

230

1

60

13.7

7.6

10.2

57

H

1.2 / 2.0

F820

2

Non

3450

230

3

60

9.9

5.3

7.3

44.4

K

2.15

J820

2

Non

3450

200

3

60

11.0

5.7

8.1

47.4

K

1.7

G820

2

Non

3450

460

3

60

5.0

2.5

3.7

21.6

K

8.2

BA820

2

Non

3450

575

3

60

3.9

2.1

2.9

17.5

K

13.6

© Copyright 2017 Zoeller Co. All rights reserved.
3
®

KVA
Code

General Information
GRINDER PUMP DESCRIPTION

FIELD ASSEMBLED INSTALLATION

1.	 Pumps are constructed of class 30 cast iron with powder
coated epoxy protection for long life when pumping sewage in submersible applications. The cutter assembly is
comprised of 440 C stainless steel components hardened
to a value of 55-60 on the Rockwell C scale; a cutter and
a precision ground flat disk.  Cutting action takes place
with the rotation of the cutter in the clockwise (looking
down on the unit) direction only, see Fig. 6 on page 11.

1.	 Installation and piping instructions are included with
the rail system and basin instructions. If pump is being
retrofitted to an existing rail system, accessory parts
may be required. Consult the factory and advise make
and model of rail system being used.
2.	 Refer to the appropriate Indoor/Outdoor prepackaged
instructions on pages 6-9 for more information on
system installation.
3.	All electrical connections including pump to control
box and power supply to control panels must comply
with the “National Electrical Code” and applicable local
codes. Conduit and panel enclosure openings must
have a gas and watertight seal. Installation of electrical
panels, conduit and connections should be made by a
qualified licensed electrician.  A UL Listed potting kit,
P/N 10-2350, is available from Zoeller Company.
4.	 When installing a pump with a check valve, or a rail
system with a check valve, you must give the pump
case time to fill to help prevent air lock when lowering
the unit into the liquid. The pump case has an air vent
located behind the discharge. This air vent is across the
pump housing mounting surface and must be cleaned
before each reinstall. An extra air vent hole (3/16") may
be drilled in discharge pipe below the check valve to
help prevent air lock. This drilled hole must be cleaned
before each reinstall. After the pump is installed, run
the unit submerged to assure the pump case is filled
(Water should come out of 3/16" diameter hole).

2.	 Pump motors are single phase design. Single phase
motors require a starting relay, starting capacitor and
a run capacitor. These items are located in the switch
case on the pump.
3.	 These grinder pumps have a single seal design and do
not have sensor wires.
4.	 Automatic reset thermal overload protection is integral on
single phase motors. For three phase models, overload
protection is to be provided in the control panel.

FIGURE 1.

4"
[102 mm]

7-5/8"
[194 mm]
6-1/2"
[165 mm]

4" [102 mm]

4" [102 mm]

1-1/4" N.P.T.

METERS
FEET

PUMP PERFORMANCE CURVE
MODELS 818/819/820

18-5/8" [473 mm]

110

820

32
100
5" [127 mm]

28

SK1621

24

TOTAL DYNAMIC HEAD/FLOW
PER MINUTE
SEWAGE AND DEWATERING

90
80

819

70

MODEL

818

819

820

Feet
Meters
5
1.5
10
3.0
4.6
15
20
6.1
25
7.6
30
9.1
35
10.7
40
12.2
50
15.2
60
18.3
70
21.3
80
24.4
90
27.4
100
30.5
Shut-off Head:

Gal.
Liters
43
163
42
159
151
40
37
140
33
125
28
106
22
83
16.5
62
53 ft. (16.2m)

Gal.
Liters
43
163
43
163
43
163
43
163
43
163
42
159
41
155
39
148
32
121
22
83
12
45
81 ft. (24.7m)

Gal.
Liters
46
174
46
174
46
174
46
174
46
174
46
174
46
174
46
174
46
174
43
163
36
136
27
102
16.7
63
7
26
107 ft. (32.6m)

TOTAL DYNAMIC HEAD

20
60
16

12

8

50

818

40
30
20

4

10

0
U.S. GALLONS
LITERS

5
0

20

10
40

15
60

154108

© Copyright 2017 Zoeller® Co. All rights reserved.
4

20
80

25
100

30
120

FLOW PER MINUTE

40

35
140

45
160

55

50
180

200
154108

Pump Wiring Instructions
FOR YOUR PROTECTION, ALWAYS DISCONNECT THE PUMP FROM ITS POWER SOURCE BEFORE HANDLING.
Single phase automatic pumps are supplied with a 3-prong grounded plug to help protect you against the possibility of electrical shock.
DO NOT UNDER ANY CIRCUMSTANCES REMOVE THE GROUND PIN. The 3-prong plug must be inserted into a mating 3-prong
grounded receptacle. If the installation does not have such a receptacle, it must be wired and grounded in accordance with the National Electrical Code and all applicable local codes and ordinances.
“Risk of electrical shock” Do not remove the power supply cord and strain relief or connect conduit directly to pump.
Installation and checking of electrical circuits and hardware should be performed by a qualified licensed electrician.

FIGURE 4.
Determining Pumping Range
in Inches (1 inch - 2.5 cm)
Tether Length

5

10 15 20 22

min.

max.

Pumping Range 9 13.5 18 22 24

5" MIN.
22" MAX.

Use only as a guide. Due to weight of
cable, pumping range above horizontal
is not equal to pumping range below
horizontal. Ranges are based on testing
in nonturbulent conditions. Range may
vary due to water temperature and cord
shape. As tether length increases, so
does the variance of the pumping range.

SK305D

20 AMP SWITCH (WD & WH MODELS)

Note: Failure to keep within proper tether limits may
prevent reliable switch operation.

MIN. "OFF" LEVEL

Note: Cable must be mounted in horizontal position.

SK2304

Models WD & WH are fully automatic. A float switch is included and factory wired in the pump circuit to provide automatic operation once the float switch is
secured properly to the outlet pipe. Use the diagram above to secure the float switch properly and obtain the proper tether to customize the on-off cycle to each
application. Note the minimum off level shown above. On Prepackaged Systems, the tether length is set at 5”.

FIGURE 5.
NONAUTOMATIC
WIRING DIAGRAM
1 PH

AUTOMATIC
WIRING DIAGRAM
L2

L1

L1

WHITE

L2

WHITE

START
CAPACITOR

GREEN

NONAUTOMATIC
WIRING DIAGRAM
3 60
PHHZ

L1

START
CAPACITOR

L2

L3

GREEN

BLACK

WHITE

BLACK

WHITE

BLACK

BLACK

BLACK

WHITE
2

5

FLOAT

RELAY

GREEN

BLACK

BLACK

2

1

R

1

R

RUN
CAPACITOR

5

RED

WHITE

BLACK

RELAY

RUN
CAPACITOR

(1)
BLUE
(1)

RED
(2)

YELLOW
(3)

BLUE
(1)

RED
(2)

YELLOW
(3)

BLUE
(WHITE)

RED
(BROWN)

YELLOW
(BLACK)

BLUE
(WHITE)

RED
(BROWN)

YELLOW
(BLACK)

MOTOR

MOTOR

MOTOR

O.L.

O.L.

START

START
RUN

RUN

010415

BLUE

010443

© Copyright 2017 Zoeller® Co. All rights reserved.
5

006848

(2)
RED

(3)
YELLOW

Indoor Prepackaged System
FIGURE 2.
TO ALARM PANEL

ALARM FLOAT
SWITCH CORD

PUMP POWER CORD
16" X 1/4" STEEL
PUMP PLATE

CORD SEAL
24" X 1/4" STEEL
BASIN COVER

5/16" 304 STAINLESS STEEL
LIFTING BOLT

10" X 1/4" STEEL
INSPECTION PLATE
3" GROMMET SEAL
(VENT CONNECTION)

SK1691A

All installations must comply with all applicable electrical and plumbing codes, including but not limited to
the National Electrical Code, local, regional and/or state plumbing codes, etc.
HIGH WATER ALARM
(FIELD INSTALLED)
TO ALARM PANEL

1 1/4" PVC SLIP X SLIP
BALL VALVE
(FIELD INSTALLED)

SILENCE

1 1/4" FEMALE NPT
CAST IRON CHECK VALVE
(FIELD INSTALLED)

POWER

INPUT 1

1 1/4" GROMMET SEAL

CAST IRON ADAPTERS

4" RUBBER INLET
PIPE SEAL
(FIELD INSTALLED)
1 1/4" X 32"
GALVANIZED PIPE
36"
1 1/4" X 12"
GALVANIZED PIPE
ALARM

ON

SINGLE PHASE,2HP
AUTOMATIC
GRINDER PUMP

OFF

SK1691B

24" NOMINAL
© Copyright 2017 Zoeller® Co. All rights reserved.
6

Indoor Prepackaged System Installation Instructions
	

This set of instructions is for factory prepackaged indoor systems only. If your system is a field assembled
indoor system, use these instructions as a guideline. If your system is an outdoor system then go to the next section in this
manual that covers outdoor systems.

1.	 Indoor grinder pump systems are for installing at grade
in an indoor application only. If you will be installing this
system outside next to the residence then you will need an
outdoor system. DO NOT INSTALL THE INDOOR SYSTEM
OUTDOORS.
2.	 Review the drawing in Fig. 2 on page 6 and the actual system
to become familiar with the components in the grinder pump
system. Review where the unit will be installed. Determine
where the power feed, inlet pipe, discharge pipe and vent
will be located.
3.	 Remove the unit from the packing. Indoor prepackaged systems are preassembled at the Zoeller Company and require
a minimum of field assembly work. All work inside the basin
can be performed via the inspection port. There should be
no reason to remove the cover from the basin. Pump and
float switches are already set inside the basin.
4.	 Remove the inspection plate from the cover. All floats are set
and tethered for proper operation from the factory. Verify that
where the float switches are set will work for your application.
Verifying that the float switches are set properly and will not
hang up inside the basin is the responsibility of the installing contractor. Float switches are tied in place for shipping
purposes. Cut the cable tie around each float switch bulb or
the unit will not operate properly.
5.	 Dig a hole for the basin. The basin should be located in
a very low traffic area within 15’ of the power disconnect.
The hole should be at least 8” larger in diameter than the
basin in order to leave 4” of backfill all the way around
the perimeter. A minimum of 4” of compacted subbase
is also required. Backfill and subbase should be 1/8” to
3/4” pea gravel or 1/8” to 1/2” crushed stone. Also reference
the basin installation instructions included with the unit.

6.	 The 4” inlet hub should be located between the top lip of
the basin and the alarm float “on” level with a minimum distance of 10 inches between the floor of the basin and hub.
Determine the location of the inlet hub based upon your inlet
pipe arrangement. The inlet hub must be used with 4” pipe.
It is best to install the inlet on the side of the basin opposite
the float switches. To install, use a 4” hole saw to drill into
the side of the basin at the correct elevation. Center the
hub inner diameter with the hole in the basin. Attach the
hub to the side of the basin using the sealant and hardware
provided.
7.	 Set the basin in the hole and connect the 4” inlet pipe to the
inlet hub using the rubber insert. If using a cast iron hub,
the 4” inlet pipe will need to be caulked or gasketed to the
hub. Backfill around the basin with specified media. Care
should be taken not to damage components or leave voids
when backfilling. Finish grade of floor should be poured in
place around the top 6” of the basin assembly.
8.	 Connect the discharge pipe, valves and vent according to
all applicable National, State and Local plumbing codes.
9.	 Mount the alarm panel on the wall above the system. Connect
the alarm float switch and pump power cord.
10.	 Clean any debris out of the basin. Fill the basin with water
and check the system for proper operation.
11.	 Record system start-up data for future reference.
12.	 Seal and secure the inspection plate to the lid using the proper
bolts and sealant. Pouring concrete around the system can
now be completed.

© Copyright 2017 Zoeller® Co. All rights reserved.
7

Typical Outdoor Grinder Pumping System Installation
FIGURE 3.
ALARM FLOAT SWITCH MUST OPERATE OFF
LOW VOLTAGE TO BE USED WITH QWIK BOX.

#10-2350 POTTING KIT
APPLIES TO INSIDE AND
OUTSIDE INSTALLATIONS
CONDUIT

1
(25 mm)

1/4" TO 1/2"
(6.4 mm TO 12.7 mm)

LOCATION VARIES WITH BASIN DEPTH
WIRES OR
UL LISTED
PUMP CABLES
EPOXY SEALER
FOAM TAPE
SK1661

SILENCE

LOUISVILLE, KY

HIGH WATER ALARM
OR SIMPLEX
CONTROL PANEL
(FIELD INSTALLED)

R

POWER

INPUT 1

SOLID FIBERGLASS COVER

1/8" 302 STAINLESS STEEL
LIFTING CABLE

FLOAT TREE ASSEMBLY
2" PIPE SEAL
(FIELD INSTALLED)

2" FLEX BOOT FITTING
(LOCATION VARIES
WITH BASIN DEPTH)

4" PIPE SEAL
(FIELD INSTALLED)

2" SCH. 80 BALL VALVE
2" PVC SCH. 80 PLBG.

ALARM
ON

3/4" GALV. GUIDE RAILS

OFF

2" CAST IRON CHECK VALVE
1.25-2" Z-RAIL

2HP GRINDER PUMP

FIBERGLASS AFD

SK3110

24" MIN.

All installations must comply with all applicable electrical and plumbing codes, including but not limited
to the National Electrical Code, local, regional and/or state plumbing codes, etc.
© Copyright 2017 Zoeller® Co. All rights reserved.
8

Outdoor Prepackaged System Installation Instructions
This set of instructions is for factory prepackaged outdoor grinder systems only. If this is a field assembled outdoor system
you can use these instructions as a guideline. If this is an indoor system then go back to pages 6-7 in this manual that covers indoor systems.

	 1.	 Review the drawing in Fig. 3 on page 8 and the actual system to
become familiar with the components in the packaged grinder pump
system. Review where the unit will be installed. Determine where
the power feed, inlet pipe, and discharge pipe will be located.
	 2.	 Remove the unit from packing. Prepackaged outdoor systems
are preassembled at the Zoeller Company and require a minimum
of field assembly work. Float switches are set and tethered for
proper operation from the Factory. Systems using an automatic
unit, WD or WH series, have an integral “on/off” float switch.
See Fig. 4 on page 5 for adjustment instructions. The alarm
switch should be located 3” above the pump “on” level. Three
float systems used with a control panel are placed at 27”, 24”,
and 15” from the bottom of the basin. Four float systems used
with a control panel are placed at 33”, 27”, 24”, and 15” from the
bottom of the basin. If the invert location is at or below the level
of the float switches, contact the factory.
	 3.	 Float switches are tied in place for shipping purposes on all model
prepackaged systems. Cut the cable tie around each float switch
bulb or the unit will not operate properly. Verify that where the float
switches are set will work for your application. Verifying that the
float switches are set properly and will not hang up inside
the basin is the responsibility of the installing contractor.
	 4.	 Dig a hole for the basin. The hole should be at least 24” larger
in diameter than the basin diameter to provide 12” of backfill all
around and deep enough to provide either 12” of compacted
backfill or 6” when a concrete pad is required. Note: Care must
be taken when excavating in order to avoid underground
utilities and disturbance of existing structure foundations.
The hole should be located at least ten feet from adjacent
structures. Additional distance may be required to sufficiently
locate the basin outside of the loading area of the adjacent
structures.
	 5.	 The location of the inlet hub is determined by the depth of the inlet
pipe. The inlet hub must be used with 4” pipe. It is best to install
the inlet on the side of the basin opposite the float switches. To
install, use a 4” hole saw to drill into the side of the basin at the
correct elevation. Center the hub inner diameter with the hole
in the basin. Attach the hub to the side of the basin using the
sealant and hardware provided.

Basin should be filled with water when pouring concrete to minimize
movement of the system. Backfill around basin with specified media.
Care should be used to avoid damaging components or leaving
voids when back filling. Refer to Basin installation reference guide
on more specific requirements.
	 8.	 PVC or HDPE discharge piping is connected to the 2” threaded
fitting located in the basin sidewall. Support discharge piping with
sufficient backfill.
	 9.	 Connect lift cable to top of pump. Lower the pump into basin
ensuring the discharge pipe bracket slides into the disconnect
fitting.
	10.	 Note: The grinder basin is a sewage holding tank. Vent
connection should be installed in accordance with all national,
state and local plumbing codes.
	 11.	 Dig a trench for the electrical conduit. The conduit should be located
below the frost line. Follow all applicable electrical codes.
	12.	 If using a junction box, connect the electrical conduit and wiring
according to instructions included in this manual and wiring diagram
in box. If a potting kit is provided with the junction box, follow the
instructions for sealing the conduit connection to the junction box.
If a potting kit is not provided, the conduit connection to the junction
box must be sealed.
	13.	 Mount the control panel within sight of the system. Connect float
switches and pump cords according to the “Pump Wiring Instructions”
found later in this manual and located inside the panel enclosure.
	14.	 Remove any debris from the basin. Using clean water, check the
system for proper operation.
	15.	 Seal and secure the lid using the proper bolts and sealant when
using a lid without a formed gasket.
	16.	 Test system for leaks and proper pump operation.
	17.	 Record system start up data for future reference.

	 6.	 The bottom of the excavation can now be properly backfilled,
compacted and leveled. Set basin in hole. Ensure the removable
cover extends above the finished grade line and the grade slopes
away from the unit. Backfill and subbase should be 1/8” –3/4” pea
gravel or 1/8” –1/2” crushed stone. (Reference basin installation
instructions included with unit.) Connect the 4” inlet pipe to the
inlet hub.
	 7.	 Pouring a concrete anchor around system can now be completed.

© Copyright 2017 Zoeller® Co. All rights reserved.
9

Operation
GENERAL
Zoeller pumps are lubricated and tested at the factory prior to
shipment and require minimum pre-start-up maintenance.
Maximum operating temperature of pump liquid for grinder pumps
must not exceed 130°F (54°C).
These units are designed for intermittent duty sanitary sewage
applications. If pump is used to dewater areas or pump liquids
with heavy or abrasive materials, the warranty will be voided.
NAMEPLATE DATA
The nameplate, located on the top of pump, indicates specific
information about the construction of the pump. The model number
and date code information should be recorded on the front page
in the “Owner’s Information” section of this manual.
SHORT TERM STORAGE
Do not install pump until permanent electrical power is
available and system is operational. When not in use, the
pump should be stored, and the following is advised:
•	 Store pump inside whenever possible or cover with some type of
protective covering.
•	 Tape or seal in plastic bag the terminal ends of wire leads.
•	 Spray coat unpainted surfaces with rust inhibiting oil.
•	 The impeller should be rotated every six months in order to
keep the seals lubricated and not develop a permanent set.
If panel is to be stored, the following is advised:
•	 Store the panel inside whenever possible and leave in the
shipping box.
•	 All openings shall be sealed.
•	 Store in an upright position.
•	 Do not stack anything on top of panel.
START-UP PROCEDURE
Before placing the equipment into operation the following should
be checked:
•	 Clean pit.
•	 Pump, float switches, electrical cables and junction box are
dry and properly installed.
•	 Electrical boxes dry, sealed and securely installed.
•	 Floats positioned properly.
•	 Discharge valves open.
•	 3/16” vent hole drilled in pipe between check valve and pump.
Once the above has been verified proceed with the following
checks:

•	 Pump power cables and control floats properly installed and
voltage verified.
•	 Conduit connections to panel and junction box are properly
sealed.
•	 After installing the pump into the containment area, with
adequate submergence, open the discharge valve fully. Start
the unit using manual controls. If flow is appreciably less than
rated performance, pump may be air locked. To expel trapped
air, jog the unit several times, using the manual controls.
•	 Have a qualified electrician take voltage and current
measurements with the pump running. Record these readings
in the space provided in the “Owner’s Information” section
on page 1 of this manual for future reference.
ADJUSTMENT PROCEDURE
Pumps:	No adjustments are required.
Floats: 	 Refer to Fig. 4 on page 5 or to the panel wiring schematic
for desired location of each float switch setting.
Valves:	Discharge valves should be placed in the fully open
position. Systems should not be operated for extended
periods of time with the discharge valves partially closed
due to damaging the valve.
SHUTDOWN PROCEDURES
If a system is shutdown for more than six months, the following
is recommended:
Pumps:	If pit is to remain dry, then the pump can remain in the
pit. With the pump in the pit, it should be operated for
five minutes once every three months. If the pit is to
remain wet, the pump should be removed and stored
as noted above.
Panels:	The panel should have all openings sealed to prevent
moisture and dust from entering the enclosure. Prior
to restarting system, the panel should be inspected for
presence of moisture and any loose connections.
Valves:	Consult the valve/actuator supplier for information
concerning these systems components.

© Copyright 2017 Zoeller® Co. All rights reserved.
10

Cutter Maintenance
1.	 All power circuits must be disconnected and locked out
before any attempts are made at servicing. The cutter and
disc can be removed and sharpened by grinding the cutting
faces. Both cutter and disc must be removed from the pump.
Removal of these parts can be accomplished in the field by
removing pump from the sump and positioning horizontally
to access the intake of the pump. If seals or other repairs are
required, the pump must be totally removed and serviced in
a shop by a qualified pump technician or authorized service
center.
2.	 Remove the three countersunk screws on the ring.
3.	 Thoroughly clean the cutter and disc assembly. Tilt pump
back to the vertical position to make certain the end play has
been removed. Check and record the clearance between
the cutter and disc with a feeler gage. The correct running
clearance is between 0.004" and 0.008".
4.	 With pump in horizontal position, heat the hex head bolt in
the center of the cutter with a propane torch. The bolt must
be heated to 350° F to soften the thread lock sealer on the
bolt for ease of removal. Remove the bolt by turning in a
counterclockwise rotation. It will be necessary to use a wood
block to prevent the cutter from turning while removing the
bolt. Pull cutter from the shaft and remove the spacer shims
located behind the cutter.
5.	 Remove the six cap screws holding the disc and remove disc
from the pump.
6.	 The disc and cutter can be replaced with new service parts
or resurfaced by grinding. Resurfacing is accomplished by
surface grinding both disc and cutter to a 32 micro finish. Do

not attempt grinding in the field. Send parts to a qualified
machine shop or return to the factory for repair. The disc,
cutter and shims are a matched set. Keep parts together.
Measure disc before and after resurfacing with micrometer
and record measurements.
  7.	 After resurfacing, the disc and cutter must be flat within 0.001".
If the disc has been surface ground, it will be necessary to
remove shims to compensate for the material removed from
the disc. As a starting point, remove shims of the same thickness as the amount machined from the cutter disc (step 6
above). Final running clearance must be between 0.004”
and 0.008”. Be sure pump is in vertical position and all end
play has been removed before measuring.
  8.	 Clean bottom of pump where disc is located and replace
disc and retainer screws. Torque to 63-67 in-lbs. Replace
cutter with the correct shims. Install washer and torque hex
head bolt to 71-75 in.-lbs. Apply Loctite 262 thread-lock
sealant or equal to bolt threads prior to insertion. Check
running clearance with pump in vertical position to remove
end play. Clearance must be between 0.004" and 0.008" to
obtain efficient grinding when pump is put back in service.
  9.	 Replace six cap screws.
10.	 Check the oil in the motor housing before reinstalling. Contact
the factory if the oil has a milky appearance or burnt smell.
The level should be even with the fill plug when pump is in
the upright position. Add oil if required. Use insulating oil
supplied by the factory.

FIGURE 6.

To remove cutter: Heat the center bolt to 350°F
to loosen Loctite® thread sealant.

Grind the Cutter and Disc seen here to a 32
microfinish. Surfaces must be flat to within 0.001"
T.I.R. Gap must be between 0.007" and 0.012" on
these parts.

© Copyright 2017 Zoeller® Co. All rights reserved.
11

General Maintenance
Repair and service should be performed by a Zoeller Pump
Company Authorized Service Station only.
SAFETY PROCEDURES
For your protection, always disconnect pump and
panel from its power source before handling.
Never enter the basin until it has been properly vented
and tested. Any person entering a basin should be wearing a harness
with safety rope extending to the surface so that they can be pulled
out in case of asphyxiation. Sewage water gives off methane and hydrogen
sulfide gases, both of which can be highly poisonous.
Installation and checking of electrical circuits and hardware should be performed
by a qualified electrician.
Pump is never to be lifted by power cord.
Unit must be cleaned and disinfected, inside the
pumping chamber and all exterior surfaces, prior to servicing.

GENERAL SYSTEM INSPECTION
Before the system is placed into operation, it should be inspected by a qualified technician.
Wiring and grounding must be in accordance with the
National Electrical Code and all applicable local codes and ordinances.
LUBRICATION PROCEDURES
No lubrication is required.
If pumps are to be stored for more than six months, refer to short term storage
procedure in the Operation section.
PREVENTIVE MAINTENANCE
Preventive maintenance is recommended to ensure a long service life from the
product. Provided is a suggested maintenance schedule.
Every six months:
• Inspect and test system for proper operation.
• Check for proper and unobstructed float operation.
• Listen for proper check valve operation.
Every 5 years or 10,000 hours of operation:
•	 Remove pump, inspect and service using a Zoeller rebuild kit.
•	 Flush and clean basin.

Service Checklist
Electrical precautions. Before servicing a grinder pump, always shut off the main power circuit. Make sure you are wearing
insulated protective sole shoes and not standing in water. Under flooded conditions, contact your local electric company or a qualified
licensed electrician for disconnecting electrical service to the pump prior to removal.
Grinder pumps contain oil which becomes pressurized and hot under operating conditions. Allow 2½ hours after shut
down before servicing pump.
Condition

Common Causes

A. Pump will not start or run.

Blown panel or circuit breaker fuse, low voltage, thermal overload open, defective
capacitor circuit, cutter or impeller clogged, float switch held down or defective,
incorrect wiring in control panel, water in cap assembly.

B. Motor overheats and trips on overload.	

Incorrect voltage, impeller or cutter blocked, negative head (discharge lower
than intake of pump). Defective “off” float. Pump runs continuously at low water
level. Low oil level in motor shell.

C. Pump will not shut off.

Air lock, debris under float assembly, defective switch, incoming sewage
exceeds capacity of pump.

D. Pump operates but delivers little or no water.

Intake clogged with grease or sludge, pump air locked (clear vent hole), low or
incorrect voltage, clogged discharge line, operating near shut-off head.

E. Pump starts and stops too often.

Check valve stuck open or defective. Sump pit too small to handle incoming
sewage. Level control out of adjustment. Thermal overload tripping.

F. Large red flashing light comes on at control box.

High water in pit. Check pump for clogging, or overload trip. On single phase
pumps, check the start capacitor in the control panel. See “A” and “D” above.

G. Grease and solids accumulate in pit around pump.

Break up solids and run pump with water running into the pit. Allow level to lower
to the pump intake. Continue until solids are cleared from the pit.
Do not drain kitchen grease down the sink.

If the above checklist does not uncover the problem, consult the factory. Do not attempt to service or otherwise disassemble pump. Service must be
performed by Zoeller Authorized Service Stations. Go to www.zoellerpumps.com/servicestations to find the Authorized Service Station in your area.

© Copyright 2017 Zoeller® Co. All rights reserved.
12



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