Qingdao Hisense Intelligent Commercial System HK716 All-in-one POS User Manual

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HK716 All-in-one POS of Sale System
System Integration Manual
Document version 1.0
Copyright Statement
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this System Integration Manual is the property of Hisense Company Ltd. and its
subsidiaries, and is protected under International, US, CANADA, MEXICO copyright and/or other
intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any
manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a
violation of Hisense Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in
any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without
the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of
the following addresses:
China
No.399, Songling Road, Laoshan District, Qingdao,
266101, China
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered
trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their
respective holders
Hisense HK716 Series All-in-One POS System Integration ManualPage 2 of 22
Safety Notice
Safety notices to follow before installing or using the POS system
Caution:









Make sure that the voltage of the power outlet is the same as the voltage that’s marked on the
outside of the POS system.
Always keep the power cable properly connected and grounded.
Keep the POS product in a safe, stable place that’s away from heavy or sharp objects.
Install the POS product in a well-ventilated area and use it in a clean and dry place.
Make sure your USB flash drive or disk does not contain viruses before you insert it into the POS
product and always back up important files.
Use the separate power strips specifically designed for this POS system.
Do not use loose or damaged power cables.
Do not touch the power plug with wet hands.
Do not plug in the AC power cord while you are opening the unit to install features or service this
POS product.
Warning




Static may cause damage to the POS.
Incorrectly replacing a battery can result in an explosion. Make sure to only replace the
battery with the same or equivalent type as recommended by the manufacturer
(Hisense). Discard used batteries according to the manufacturer’s instructions.
Do not remove the peripheral device before you turn off the system.
Turn on the system after you turn on peripheral devices and turn off the peripheral
devices after you turn off the system
The manufacturer has the right to modify contents of this manual without prior
announcements!
Hisense HK716 Series All-in-One POS System Integration ManualPage 3 of 22
Table of Contents
Table of Contents .................................................................................................................................... 4
List of Figures .......................................................................................................................................... 5
List of Tables ............................................................................................................................................ 6
Section 1. Introduction............................................................................................................................ 7
Welcome to the Hisense family! ............................................................................................................. 7
Overview of the Hisense HK716 Series All-in-one POS System ........................................................... 7
Section 2. Understanding the HK716 POS............................................................................................... 8
Understanding the HK716 POS ............................................................................................................... 8
Controls and other Exterior Components ........................................................................................... 8
Ports .................................................................................................................................................... 9
Section 3. Installing the POS System ....................................................................................................... 9
Installing the POS System ........................................................................................................................ 9
Finding the right location to install the POS system............................................................................ 9
Connecting a DC power supply cable ................................................................................................ 10
Section 4. Getting familiar with the HK716 motherboards................................................................... 11
HK716 Motherboard Layout ................................................................................................................. 11
HK716 series Connectors and Functions ........................................................................................... 13
HK716 series Common Jumpers and functions ................................................................................. 14
HK716 series Display ......................................................................................................................... 14
HK716 series Audio Description ........................................................................................................ 16
HK716 series LAN .............................................................................................................................. 16
HK716 series USB .............................................................................................................................. 16
HK716 series CASH DRAWER ............................................................................................................. 16
HK716 series Power connector ......................................................................................................... 17
Section 5. Assembling and Disassembling the POS System .................................................................. 18
Assembling and disassembling the POS ................................................................................................ 18
Back cover disassembly ..................................................................................................................... 18
Printer disassembly ........................................................................................................................... 19
Section 6. Product Specifications .......................................................................................................... 20
HK716 Specifications ............................................................................................................................. 20
Appendix A. Printer settings ................................................................................................................. 21
Configuring the Printer Settings ............................................................................................................ 21
Hisense HK716 Series All-in-One POS System Integration ManualPage 4 of 22
List of Figures
Figure 1. Front View of the HK716 POS System ...................................................................................... 8
Figure 2. Built-in ports of the POS system .............................................................................................. 9
Figure 3. DC power input ...................................................................................................................... 10
Figure 4. DC power supply cable ........................................................................................................... 10
Figure 5. HK716 Motherboard .............................................................................................................. 12
Figure 6. Back cover disassembly .......................................................................................................... 19
Figure 7. Printer screw .......................................................................................................................... 19
Figure 8. Screenshot of the Apps .......................................................................................................... 21
Figure 9. Screenshot that shows the calculator program ..................................................................... 21
Figure 10. Screenshot that shows the printer options.......................................................................... 22
Hisense HK716 Series All-in-One POS System Integration ManualPage 5 of 22
List of Tables
Table 1. Port Descriptions ....................................................................................................................... 9
Table 2. HK716 series Connectors and Functions ................................................................................. 13
Table 3.Common Jumper Descriptions ................................................................................................. 14
Table 4. HK716 series Display description ............................................................................................. 14
Table 5. HK716 series Audio description ............................................................................................... 16
Table 6. HK716 series LAN ..................................................................................................................... 16
Table 7. HK716 series USB ..................................................................................................................... 16
Table 8. HK716 series Cash Drawer ....................................................................................................... 16
Table 9. HK716 series Power connector ................................................................................................ 17
Table 10. HK716 Specifications ............................................................................................................. 20
Hisense HK716 Series All-in-One POS System Integration ManualPage 6 of 22
Section 1. Introduction
Welcome to the Hisense family!
Welcome to the Hisense family! This Hisense HK716 Series All-in-one POS System Integration Manual
provides steps to install and configure the Hisense HK716 Series All-in-One Point-of-Sale (POS)
System. In order to install this successfully, you should have an understanding of different
programming languages, computer networking, hardware components, application integration and
POS systems.
Overview of the Hisense HK716 Series All-in-one POS System
Because we understand that processing sales transactions is an integral part of business, we’ve
designed an all-in-one solution called the Hisense HK716 All-in-one POS System. The models have a
14” LED light display for the panel, an ARM processor for powerful speed and many other powerful
features to meet the business needs of our customers.
Items that were packaged with the POS system
After you unpack the unit, check to ensure the following items are included inside the package:
 HK716 POS system
 Power adapter
 Power cord
Contact information for questions
If any items are missing from the carton box or you have questions, contact Hisense via email or
postal mail.
Email
infopos@hisense.com
Mailing Address
No.399, Songling Road, Laoshan District,
Qingdao,266101, China
Website address
http://hics.hisense.com
Required tools
You will need a Phillips screwdriver to disassemble the POS in order to access the motherboard
Hisense HK716 Series All-in-One POS System Integration ManualPage 7 of 22
Section 2. Understanding the HK716 POS
Understanding the HK716 POS
This section describes the exterior of the POS system, the dimensions at different angles and the
input/output ports.
Controls and other Exterior Components
14 inch operator display
Printer
MSR card reader
RFID contactless card reader
USB2.0 port
10.1 inch customer display
2D bar code reader
Power button
Figure 1. Front View of the HK716 POS System
Disclaimer: The exterior design and specifications for this product may be changed without prior notice in
order to improve quality.
Hisense HK716 Series All-in-One POS System Integration ManualPage 8 of 22
Ports
The POS system has 8 built-in ports.
Figure 2 Built-in ports of the POS System
Table 1. Port Descriptions
Port Number
Port Name
+24V DC INPUT
24V RJ11 cash drawer
5*USB
Audio
100/1000M LAN
USB OTG(developer used)
COM1
COM2
Section 3. Installing the POS System
Installing the POS System
This section provides the steps to install the POS system, connect peripherals and the DC power
supply cable.
Finding the right location to install the POS system
It is important to choose a safe and secure place to install the terminal.
 Choose a desk or table which is big and strong enough to support the weight of the system
and peripherals.
 Choose a flat, hard surface, carpeted area can generate static electricity that can alter
memory or damage system components.
 Make sure to install the system in a well-ventilated place and keep the space free around the
system.
 Choose appropriate environmental conditions such as cool and dry places. Avoid humid and
dusty places. Also avoid direct sunlight, rapidly changing temperatures, or placing the system
near heat sources.
Hisense HK716 Series All-in-One POS System Integration ManualPage 9 of 22




Select the appropriate voltage. Connect all the equipment into an isolated outlet to prevent
static electricity and short circuit.
Choose a location where sufficient power outlets are available for printers and other
peripheral devices.
Do not install the POS system near electromagnetic and electrical devices, such as phones
and electric motors, which can cause system damage.
The socket-outlet should be installed near the equipment and easy to access.
Connecting a DC power supply cable
Connect the [DC power cable] to the [DC power input] at the bottom of the system.
Note: You can use a 100V - 240V adapter with this POS system.
You should only use the manufacturer (Hisense) adapter with this POS system. Hisense will not be
held liable for any damages caused by using products made by other manufacturers.(if not supply by
Hisense)
Figure 3. DC power input
Figure 4. DC power supply cable
Hisense HK716 Series All-in-One POS System Integration ManualPage 10 of 22
Section 4. Getting familiar with the HK716
motherboards
HK716 Motherboard Layout
Hisense HK716 Series All-in-One POS System Integration ManualPage 11 of 22
Figure 2. HK716 Motherboard
Hisense HK716 Series All-in-One POS System Integration ManualPage 12 of 22
HK716 series Connectors and Functions
Table 2. HK716 series Connectors and Functions
M a r k s on
M a in boa r d
Por t s
Por t spe cifica t ion
1. CON9
eDP Main screen signal 2* 20 pin x1set
Main screen signal
2. CON4
LVDS zero lift drag 40 pin x1set
10.1 inch second screen signal
3. CON16
Serial port 12PI N FPC socket
connect t o 2D scanner
4. CON15
MI PI Cam era signal 30 pin x1set
connect t o cam era
TF card slot
TF card
USB pin wafer2.0 2* 5 pin x1set
lat eral USB
Serial port pin wafer1.25 1* 8pin x1set
NFC and MSR
8. CON47
RTC bat t ery wafer1.25 1* 2pin x1set
RTC
9. CON48
Speaker pin wafer2.0 1* 4 pin x1set
Speaker
5. CON5
6. CON18
7. CON7
10. CON8
11. CON3
12. CON26
13. CON25
14. CON23
15. CON22
16. CON24
17. J1
Serial port COM4 pin wafer2.0 2* 5 pin
x1set
But t on board pin wafer2.0 2* 6 pin x1set
Serial port COM1 pin wafer2.0 2* 5 pin
x1set
Serial port COM2 pin wafer2.0 2* 5 pin
x1set
Serial port pin wafer2.0 2* 5 pin x1set
Print er drive cash drawer pin wafer2.0
1* 6 pin x1set
1* 4pin 24V DC OUT socket
( Wit h prot ect ion circuit )
1* 3 wafer2.0 j um pers x1set
VFD
Power On/ Off
COM1
COM2
Print er
Cash box
Print er m odule power supply
VFD power 5V/ 12V elect ric level
j um per
Cash Drawer power 24V/ 12V
18. J2
1* 3 wafer2.0 j um pers x1set
elect ric level j um per( Only for
Mainboard dr ive cash drawer
condit ion)
Jum per t o select Mainboard drive
19. J3 J4 J5 J6
1* 3 wafer2.0 j um pers x4set
or print er drive cash
drawer,det ails show in t able3
Hisense HK716 Series All-in-One POS System Integration ManualPage 13 of 22
HK716 series Common Jumpers and functions
Table 3.Common Jumper Descriptions
Jumpe
Pin
Function
J1
3-pin
Power Select for
VFD
3-pin
CASH1 CASH2
Select
CASH1:Mainboard
drive cash
drawer(Optional)
CASH2:Printer drive
cash
drawer(Default)
3-pin
Power Select for
Cash Drawer
J3
J4
J5
J6
J2
Setting
1-2
2-3
5V
12V
1-2 CASH1
2-3 CASH2
(4 groups of jumpers
select 1-2 at the same
time,then CASH1
works, while 2-3 is
selected at same time
to CASH2, otherwise
cash drawer will be
invalid , 2 CASH
drawer opposite,
don’t support
simultaneous work)
1■ 2● 3●
1-2
2-3
1■ 2● 3●
12V
24V
HK716 series Display
Table 4. HK716 series Display description
Display
Description
EDP
(prime/
Interface
2*20Pin, 24bit
2nd)
LVDS
(2nd)
Display
Dual
Mode
display
1■ 2● 3●
1*LVDS (zero lift drag)
Support extended display
Hisense HK716 Series All-in-One POS System Integration ManualPage 14 of 22
2*20 PIN EDP CONNECTOR
PIN Defined：
Interface defined
Pin No.
Function
Pin No.
Function
NC
21
GND
GND
22
Enable
Lane1_N
23
PWM
Lane1_P
24
NC
GND
25
NC
Lane0_N
26
PWR
Lane0_N
27
PWR
GND
28
PWR
AUX_CH_P
29
PWR
10
AUX_CH_N
30
NC
11
GND
31
NC
12
VCC
32
NC
13
VCC
33
NC
14
TEST
34
NC
15
GND
35
VCC(3.3V)
16
GND
36
SDA
17
HPD
37
SCL
18
GND
38
RST
19
GND
39
INT
20
GND
40
GND
Onboard LVDS defined：(2*6 2.0mm PHD Header)
+3.3V
+3.3V
GND
GND
LVDS_CLKM
LVDS_CLKP
GND
LVDS_Y3M
LVDS_Y3P
10
GND
11
LVDS_Y2M
12
LVDS_Y2P
13
GND
14
LVDS_Y1M
15
LVDS_Y1P
16
GND
17
LVDS_Y0M
18
LVDS_Y0P
19
GND
20
TEST POINT
21
TEST POINT
22
GND
23
GND
24
BACKLIGHT_EN
25
BACKLIGHT_PWM
26
GND
27
CTP_INT
28
CTP_RST
29
CTP_SCL
30
CTP_SDA
31
GND
32
+3.3V
33
GND
34
VLED+
35
VLED1-
36
VLED2-
37
VLED3-
38
VLED4-
39
GND
40
GND
Hisense HK716 Series All-in-One POS System Integration ManualPage 15 of 22
HK716 series Audio Description
Table 5. HK716 series Audio description
Audio
Description
Audio Code
WM8960
Rear IO Type
HP Connector
PIN defined
Onboard audio pin
PIN Type
SPK_LP
SPK_LN
SPK_RP
SPK_RN
1■ 2● 3● 4●
1*4Pin 2.0mm wafer box
HK716 series LAN
Table 6. HK716 series LAN
LAN
Description
LAN IC
PIN TYPE
RTL8211E 100M/1000M
RJ45
HK716 series USB
Table 7. HK716 series USB
USB
Description
Connector type
6 x USB2.0
Rear connector
USB
PIN defined 2*5pin PHD Header 2.0mm ：
1. VCC
2. VCC
Onboard
3. HUB2_DM2
4. NC
connector
5. HUB2_DM2
6. NC
7. GND
8. GND
9. GND
10. GND
PIN type
1■
3●
5●
7●
9●
2X5pin PHD Header 2.0mm
HK716 series CASH DRAWER
Table 8. HK716 series Cash Drawer
CASH DRAWER
Description
Connector type
RJ11
1.GND 2.CD_OPEN
JCASH
1-2 12V
2-3 24V
PIN defined
Voltage select
3.CD_SENSE 4.+24V 5.NC
Hisense HK716 Series All-in-One POS System Integration ManualPage 16 of 22
6.GND
1■ 2● 3●
2●
4●
6●
8●
10●
HK716 series Power connector
Table 9. HK716 series Power connector
+24V 4 PIN DC JACK defined：
1. 24V
2. 24V
3. GND
4. GND
1● 2●
3● 4●
24V DC
+24V 2*2 PIN CONNECTOR
1. GND
2. GND
3. 24V
4. 24V
Hisense HK716 Series All-in-One POS System Integration ManualPage 17 of 22
1▇ 2●
3● 4●
Section 5. Assembling and Disassembling the
POS System
Assembling and disassembling the POS
This section provides the steps to assemble and disassemble the POS system.
Back cover disassembly
To disassemble the POS, first take off the back cover.
Figure 6. Back cover disassembly
Hisense HK716 Series All-in-One POS System Integration ManualPage 18 of 22
Printer disassembly
To disassemble the printer, connect the cables. Next, fix on the screws.
Note: Do not screw too hard (tight)
Figure 7. Printer screw
Hisense HK716 Series All-in-One POS System Integration ManualPage 19 of 22
Section 6. Product Specifications
HK716 Specifications
Table 10. HK716 Specifications
Item
Description
Model
HK716
Samsung S5P6818 Cortex-A53 Octa core CPU, clock speed
CPU
1.4GHz
System
Memory
DDRIII 2G
LCD Size
14 inch
LCD Touch
Brightness
350 cd/m²
Panel
Resolution
1366×768
Touch Screen
capacitive true flat touch
Flash Memory
eMMC 16GB Nand Flash (Standard)
Serial Ports
2* standard RS-232 COM(COM1\COM2);
USB
7* USB 2.0
LAN
1 * RJ-45 (100M/1000Mbps Gigabit LAN)
Audio
1 * Line-out
Cash Drawer
1 * RJ-11 12V/24V for cash drawer
Power Adapter
Adapter (DC 24V, 3.75A)
Build-in
2×20 characters VFD or
Customer Display
10.1 inch LCD(1280*800)
Build-in Printer
2”/3” thermal printer( COM )
MSR
3 Tracks (COM)
RFID
RFID Reader (COM)
Scanner
2D barcode scanner ( COM)
Operating Temperature
5℃ - 40℃
Operating Humidity
40% - 90%
Storage
I/O Ports
Power
Peripheral
Optional
Peripheral
Environment
Hisense HK716 Series All-in-One POS System Integration ManualPage 20 of 22
Appendix A. Printer settings
Configuring the Printer Settings
Use the ProductTest software to change the functional parameter of the printer.
Choose the calculator program.
Figure 8. Screenshot of the Apps
Enter ”sin”” cos””tan””7”, the ProductTest program will be invoked automatically.
Figure 9. Screenshot that shows the calculator program
Hisense HK716 Series All-in-One POS System Integration ManualPage 21 of 22
Choose Baudrate options. You can choose 58mm or 80mm for the type of printer. You can also
change the baud rate by choosing the correct current baud rate and the desired baud rate.Click
SetBaudRate button and finish printer setting.
Figure 10. Screenshot that shows the printer options
Restart the printer after setting.
FCC Statement
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment .This equipment should be installed and operated with minimum distance 20cm
between the radiator& your body.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Hisense HK716 Series All-in-One POS System Integration ManualPage 22 of 22

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