Qingdao Hisense Intelligent Commercial System HK716 All-in-one POS User Manual
Qingdao Hisense Intelligent Commercial System Co., Ltd. All-in-one POS Users Manual
Users Manual
HK716 All-in-one POS of Sale System System Integration Manual Document version 1.0 Copyright Statement © 2017 Hisense Company Ltd. All Rights Reserved. All material in this System Integration Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under International, US, CANADA, MEXICO copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses: China No.399, Songling Road, Laoshan District, Qingdao, 266101, China Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders Hisense HK716 Series All-in-One POS System Integration ManualPage 2 of 22 Safety Notice Safety notices to follow before installing or using the POS system Caution: Make sure that the voltage of the power outlet is the same as the voltage that’s marked on the outside of the POS system. Always keep the power cable properly connected and grounded. Keep the POS product in a safe, stable place that’s away from heavy or sharp objects. Install the POS product in a well-ventilated area and use it in a clean and dry place. Make sure your USB flash drive or disk does not contain viruses before you insert it into the POS product and always back up important files. Use the separate power strips specifically designed for this POS system. Do not use loose or damaged power cables. Do not touch the power plug with wet hands. Do not plug in the AC power cord while you are opening the unit to install features or service this POS product. Warning Static may cause damage to the POS. Incorrectly replacing a battery can result in an explosion. Make sure to only replace the battery with the same or equivalent type as recommended by the manufacturer (Hisense). Discard used batteries according to the manufacturer’s instructions. Do not remove the peripheral device before you turn off the system. Turn on the system after you turn on peripheral devices and turn off the peripheral devices after you turn off the system The manufacturer has the right to modify contents of this manual without prior announcements! Hisense HK716 Series All-in-One POS System Integration ManualPage 3 of 22 Table of Contents Table of Contents .................................................................................................................................... 4 List of Figures .......................................................................................................................................... 5 List of Tables ............................................................................................................................................ 6 Section 1. Introduction............................................................................................................................ 7 Welcome to the Hisense family! ............................................................................................................. 7 Overview of the Hisense HK716 Series All-in-one POS System ........................................................... 7 Section 2. Understanding the HK716 POS............................................................................................... 8 Understanding the HK716 POS ............................................................................................................... 8 Controls and other Exterior Components ........................................................................................... 8 Ports .................................................................................................................................................... 9 Section 3. Installing the POS System ....................................................................................................... 9 Installing the POS System ........................................................................................................................ 9 Finding the right location to install the POS system............................................................................ 9 Connecting a DC power supply cable ................................................................................................ 10 Section 4. Getting familiar with the HK716 motherboards................................................................... 11 HK716 Motherboard Layout ................................................................................................................. 11 HK716 series Connectors and Functions ........................................................................................... 13 HK716 series Common Jumpers and functions ................................................................................. 14 HK716 series Display ......................................................................................................................... 14 HK716 series Audio Description ........................................................................................................ 16 HK716 series LAN .............................................................................................................................. 16 HK716 series USB .............................................................................................................................. 16 HK716 series CASH DRAWER ............................................................................................................. 16 HK716 series Power connector ......................................................................................................... 17 Section 5. Assembling and Disassembling the POS System .................................................................. 18 Assembling and disassembling the POS ................................................................................................ 18 Back cover disassembly ..................................................................................................................... 18 Printer disassembly ........................................................................................................................... 19 Section 6. Product Specifications .......................................................................................................... 20 HK716 Specifications ............................................................................................................................. 20 Appendix A. Printer settings ................................................................................................................. 21 Configuring the Printer Settings ............................................................................................................ 21 Hisense HK716 Series All-in-One POS System Integration ManualPage 4 of 22 List of Figures Figure 1. Front View of the HK716 POS System ...................................................................................... 8 Figure 2. Built-in ports of the POS system .............................................................................................. 9 Figure 3. DC power input ...................................................................................................................... 10 Figure 4. DC power supply cable ........................................................................................................... 10 Figure 5. HK716 Motherboard .............................................................................................................. 12 Figure 6. Back cover disassembly .......................................................................................................... 19 Figure 7. Printer screw .......................................................................................................................... 19 Figure 8. Screenshot of the Apps .......................................................................................................... 21 Figure 9. Screenshot that shows the calculator program ..................................................................... 21 Figure 10. Screenshot that shows the printer options.......................................................................... 22 Hisense HK716 Series All-in-One POS System Integration ManualPage 5 of 22 List of Tables Table 1. Port Descriptions ....................................................................................................................... 9 Table 2. HK716 series Connectors and Functions ................................................................................. 13 Table 3.Common Jumper Descriptions ................................................................................................. 14 Table 4. HK716 series Display description ............................................................................................. 14 Table 5. HK716 series Audio description ............................................................................................... 16 Table 6. HK716 series LAN ..................................................................................................................... 16 Table 7. HK716 series USB ..................................................................................................................... 16 Table 8. HK716 series Cash Drawer ....................................................................................................... 16 Table 9. HK716 series Power connector ................................................................................................ 17 Table 10. HK716 Specifications ............................................................................................................. 20 Hisense HK716 Series All-in-One POS System Integration ManualPage 6 of 22 Section 1. Introduction Welcome to the Hisense family! Welcome to the Hisense family! This Hisense HK716 Series All-in-one POS System Integration Manual provides steps to install and configure the Hisense HK716 Series All-in-One Point-of-Sale (POS) System. In order to install this successfully, you should have an understanding of different programming languages, computer networking, hardware components, application integration and POS systems. Overview of the Hisense HK716 Series All-in-one POS System Because we understand that processing sales transactions is an integral part of business, we’ve designed an all-in-one solution called the Hisense HK716 All-in-one POS System. The models have a 14” LED light display for the panel, an ARM processor for powerful speed and many other powerful features to meet the business needs of our customers. Items that were packaged with the POS system After you unpack the unit, check to ensure the following items are included inside the package: HK716 POS system Power adapter Power cord Contact information for questions If any items are missing from the carton box or you have questions, contact Hisense via email or postal mail. Email infopos@hisense.com Mailing Address No.399, Songling Road, Laoshan District, Qingdao,266101, China Website address http://hics.hisense.com Required tools You will need a Phillips screwdriver to disassemble the POS in order to access the motherboard Hisense HK716 Series All-in-One POS System Integration ManualPage 7 of 22 Section 2. Understanding the HK716 POS Understanding the HK716 POS This section describes the exterior of the POS system, the dimensions at different angles and the input/output ports. Controls and other Exterior Components 14 inch operator display Printer MSR card reader RFID contactless card reader USB2.0 port 10.1 inch customer display 2D bar code reader Power button Figure 1. Front View of the HK716 POS System Disclaimer: The exterior design and specifications for this product may be changed without prior notice in order to improve quality. Hisense HK716 Series All-in-One POS System Integration ManualPage 8 of 22 Ports The POS system has 8 built-in ports. Figure 2 Built-in ports of the POS System Table 1. Port Descriptions Port Number Port Name +24V DC INPUT 24V RJ11 cash drawer 5*USB Audio 100/1000M LAN USB OTG(developer used) COM1 COM2 Section 3. Installing the POS System Installing the POS System This section provides the steps to install the POS system, connect peripherals and the DC power supply cable. Finding the right location to install the POS system It is important to choose a safe and secure place to install the terminal. Choose a desk or table which is big and strong enough to support the weight of the system and peripherals. Choose a flat, hard surface, carpeted area can generate static electricity that can alter memory or damage system components. Make sure to install the system in a well-ventilated place and keep the space free around the system. Choose appropriate environmental conditions such as cool and dry places. Avoid humid and dusty places. Also avoid direct sunlight, rapidly changing temperatures, or placing the system near heat sources. Hisense HK716 Series All-in-One POS System Integration ManualPage 9 of 22 Select the appropriate voltage. Connect all the equipment into an isolated outlet to prevent static electricity and short circuit. Choose a location where sufficient power outlets are available for printers and other peripheral devices. Do not install the POS system near electromagnetic and electrical devices, such as phones and electric motors, which can cause system damage. The socket-outlet should be installed near the equipment and easy to access. Connecting a DC power supply cable Connect the [DC power cable] to the [DC power input] at the bottom of the system. Note: You can use a 100V - 240V adapter with this POS system. You should only use the manufacturer (Hisense) adapter with this POS system. Hisense will not be held liable for any damages caused by using products made by other manufacturers.(if not supply by Hisense) Figure 3. DC power input Figure 4. DC power supply cable Hisense HK716 Series All-in-One POS System Integration ManualPage 10 of 22 Section 4. Getting familiar with the HK716 motherboards HK716 Motherboard Layout Hisense HK716 Series All-in-One POS System Integration ManualPage 11 of 22 Figure 2. HK716 Motherboard Hisense HK716 Series All-in-One POS System Integration ManualPage 12 of 22 HK716 series Connectors and Functions Table 2. HK716 series Connectors and Functions M a r k s on M a in boa r d Por t s Por t spe cifica t ion 1. CON9 eDP Main screen signal 2* 20 pin x1set Main screen signal 2. CON4 LVDS zero lift drag 40 pin x1set 10.1 inch second screen signal 3. CON16 Serial port 12PI N FPC socket connect t o 2D scanner 4. CON15 MI PI Cam era signal 30 pin x1set connect t o cam era TF card slot TF card USB pin wafer2.0 2* 5 pin x1set lat eral USB Serial port pin wafer1.25 1* 8pin x1set NFC and MSR 8. CON47 RTC bat t ery wafer1.25 1* 2pin x1set RTC 9. CON48 Speaker pin wafer2.0 1* 4 pin x1set Speaker 5. CON5 6. CON18 7. CON7 10. CON8 11. CON3 12. CON26 13. CON25 14. CON23 15. CON22 16. CON24 17. J1 Serial port COM4 pin wafer2.0 2* 5 pin x1set But t on board pin wafer2.0 2* 6 pin x1set Serial port COM1 pin wafer2.0 2* 5 pin x1set Serial port COM2 pin wafer2.0 2* 5 pin x1set Serial port pin wafer2.0 2* 5 pin x1set Print er drive cash drawer pin wafer2.0 1* 6 pin x1set 1* 4pin 24V DC OUT socket ( Wit h prot ect ion circuit ) 1* 3 wafer2.0 j um pers x1set VFD Power On/ Off COM1 COM2 Print er Cash box Print er m odule power supply VFD power 5V/ 12V elect ric level j um per Cash Drawer power 24V/ 12V 18. J2 1* 3 wafer2.0 j um pers x1set elect ric level j um per( Only for Mainboard dr ive cash drawer condit ion) Jum per t o select Mainboard drive 19. J3 J4 J5 J6 1* 3 wafer2.0 j um pers x4set or print er drive cash drawer,det ails show in t able3 Hisense HK716 Series All-in-One POS System Integration ManualPage 13 of 22 HK716 series Common Jumpers and functions Table 3.Common Jumper Descriptions Jumpe Pin Function J1 3-pin Power Select for VFD 3-pin CASH1 CASH2 Select CASH1:Mainboard drive cash drawer(Optional) CASH2:Printer drive cash drawer(Default) 3-pin Power Select for Cash Drawer J3 J4 J5 J6 J2 Setting 1-2 2-3 5V 12V 1-2 CASH1 2-3 CASH2 (4 groups of jumpers select 1-2 at the same time,then CASH1 works, while 2-3 is selected at same time to CASH2, otherwise cash drawer will be invalid , 2 CASH drawer opposite, don’t support simultaneous work) 1■ 2● 3● 1-2 2-3 1■ 2● 3● 12V 24V HK716 series Display Table 4. HK716 series Display description Display Description EDP (prime/ Interface 2*20Pin, 24bit 2nd) LVDS (2nd) Display Dual Mode display 1■ 2● 3● 1*LVDS (zero lift drag) Support extended display Hisense HK716 Series All-in-One POS System Integration ManualPage 14 of 22 2*20 PIN EDP CONNECTOR PIN Defined: Interface defined Pin No. Function Pin No. Function NC 21 GND GND 22 Enable Lane1_N 23 PWM Lane1_P 24 NC GND 25 NC Lane0_N 26 PWR Lane0_N 27 PWR GND 28 PWR AUX_CH_P 29 PWR 10 AUX_CH_N 30 NC 11 GND 31 NC 12 VCC 32 NC 13 VCC 33 NC 14 TEST 34 NC 15 GND 35 VCC(3.3V) 16 GND 36 SDA 17 HPD 37 SCL 18 GND 38 RST 19 GND 39 INT 20 GND 40 GND Onboard LVDS defined:(2*6 2.0mm PHD Header) +3.3V +3.3V GND GND LVDS_CLKM LVDS_CLKP GND LVDS_Y3M LVDS_Y3P 10 GND 11 LVDS_Y2M 12 LVDS_Y2P 13 GND 14 LVDS_Y1M 15 LVDS_Y1P 16 GND 17 LVDS_Y0M 18 LVDS_Y0P 19 GND 20 TEST POINT 21 TEST POINT 22 GND 23 GND 24 BACKLIGHT_EN 25 BACKLIGHT_PWM 26 GND 27 CTP_INT 28 CTP_RST 29 CTP_SCL 30 CTP_SDA 31 GND 32 +3.3V 33 GND 34 VLED+ 35 VLED1- 36 VLED2- 37 VLED3- 38 VLED4- 39 GND 40 GND Hisense HK716 Series All-in-One POS System Integration ManualPage 15 of 22 HK716 series Audio Description Table 5. HK716 series Audio description Audio Description Audio Code WM8960 Rear IO Type HP Connector PIN defined Onboard audio pin PIN Type SPK_LP SPK_LN SPK_RP SPK_RN 1■ 2● 3● 4● 1*4Pin 2.0mm wafer box HK716 series LAN Table 6. HK716 series LAN LAN Description LAN IC PIN TYPE RTL8211E 100M/1000M RJ45 HK716 series USB Table 7. HK716 series USB USB Description Connector type 6 x USB2.0 Rear connector USB PIN defined 2*5pin PHD Header 2.0mm : 1. VCC 2. VCC Onboard 3. HUB2_DM2 4. NC connector 5. HUB2_DM2 6. NC 7. GND 8. GND 9. GND 10. GND PIN type 1■ 3● 5● 7● 9● 2X5pin PHD Header 2.0mm HK716 series CASH DRAWER Table 8. HK716 series Cash Drawer CASH DRAWER Description Connector type RJ11 1.GND 2.CD_OPEN JCASH 1-2 12V 2-3 24V PIN defined Voltage select 3.CD_SENSE 4.+24V 5.NC Hisense HK716 Series All-in-One POS System Integration ManualPage 16 of 22 6.GND 1■ 2● 3● 2● 4● 6● 8● 10● HK716 series Power connector Table 9. HK716 series Power connector +24V 4 PIN DC JACK defined: 1. 24V 2. 24V 3. GND 4. GND 1● 2● 3● 4● 24V DC +24V 2*2 PIN CONNECTOR 1. GND 2. GND 3. 24V 4. 24V Hisense HK716 Series All-in-One POS System Integration ManualPage 17 of 22 1▇ 2● 3● 4● Section 5. Assembling and Disassembling the POS System Assembling and disassembling the POS This section provides the steps to assemble and disassemble the POS system. Back cover disassembly To disassemble the POS, first take off the back cover. Figure 6. Back cover disassembly Hisense HK716 Series All-in-One POS System Integration ManualPage 18 of 22 Printer disassembly To disassemble the printer, connect the cables. Next, fix on the screws. Note: Do not screw too hard (tight) Figure 7. Printer screw Hisense HK716 Series All-in-One POS System Integration ManualPage 19 of 22 Section 6. Product Specifications HK716 Specifications Table 10. HK716 Specifications Item Description Model HK716 Samsung S5P6818 Cortex-A53 Octa core CPU, clock speed CPU 1.4GHz System Memory DDRIII 2G LCD Size 14 inch LCD Touch Brightness 350 cd/m² Panel Resolution 1366×768 Touch Screen capacitive true flat touch Flash Memory eMMC 16GB Nand Flash (Standard) Serial Ports 2* standard RS-232 COM(COM1\COM2); USB 7* USB 2.0 LAN 1 * RJ-45 (100M/1000Mbps Gigabit LAN) Audio 1 * Line-out Cash Drawer 1 * RJ-11 12V/24V for cash drawer Power Adapter Adapter (DC 24V, 3.75A) Build-in 2×20 characters VFD or Customer Display 10.1 inch LCD(1280*800) Build-in Printer 2”/3” thermal printer( COM ) MSR 3 Tracks (COM) RFID RFID Reader (COM) Scanner 2D barcode scanner ( COM) Operating Temperature 5℃ - 40℃ Operating Humidity 40% - 90% Storage I/O Ports Power Peripheral Optional Peripheral Environment Hisense HK716 Series All-in-One POS System Integration ManualPage 20 of 22 Appendix A. Printer settings Configuring the Printer Settings Use the ProductTest software to change the functional parameter of the printer. Choose the calculator program. Figure 8. Screenshot of the Apps Enter ”sin”” cos””tan””7”, the ProductTest program will be invoked automatically. Figure 9. Screenshot that shows the calculator program Hisense HK716 Series All-in-One POS System Integration ManualPage 21 of 22 Choose Baudrate options. You can choose 58mm or 80mm for the type of printer. You can also change the baud rate by choosing the correct current baud rate and the desired baud rate.Click SetBaudRate button and finish printer setting. Figure 10. Screenshot that shows the printer options Restart the printer after setting. FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. Hisense HK716 Series All-in-One POS System Integration ManualPage 22 of 22
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