Qstik Plc VQ360 Bluetooth Headset User Manual UserMan

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Date Submitted	2007-03-21 00:00:00
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The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Introduction
What’s in the box
An overview		
YOUR EVOQ BLUETOOTH® HEADSET
Welcome to the world of EVOQ – a world of crystal clear mobile phone
communication combined with a unique look. The EVOQ introduces a new
standard of digital voice quality in an individually designed form that is simple
to use.
Your EVOQ is equipped with a powerful digital signal processor for bi-directional
noise cancellation, acoustic echo cancellation, automatic speech level control and
acoustic shock protection, resulting in speech enhancement on both the caller
and listener's side – which vastly improves the quality of sound when you make
and receive calls. Click on our “Getting technical” section for further details on the
advanced features of EVOQ’s technology.
This guide is designed to help you through the early days with us and answer
any queries you may have.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Introduction
A.
What’s in the box
B.
C.
An overview		
D.
Getting connected
A.
B.
C.
D.
E.
F.
G.
Getting the best
Getting problems?
Getting legal
E.
F.
G.
Stereo ear buds
Accessory.
EVOQ headset
Charging cradle
Spare ear hook
Spare ear bud
Stand
Mains adaptor
Magnetic holder
to attach EVOQ
in car
The Qstik EVOQ user guide
Getting to know it
Introduction
What’s in the box
An overview
Getting technical
Getting connected
Main function button
Ear hook
Getting the best
Getting problems?
(+) button
LEDs
LEDs
Charging
contacts
Getting legal
Ear hook
Ear tip
(-) button
The Qstik EVOQ user guide
Getting to know it
Introduction
What’s in the box
An overview
Getting technical
Getting connected
Ear hook
Getting the best
Getting problems?
Getting legal
Charging
contacts
Ear tip
Stereo ear-bud
headset
socket
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Informing
Congratulations on choosing one of the most
technically sophisticated and stylish Bluetooth
headsets available. Utilising technologies originally
developed for the military, your EVOQ delivers
high quality voice wherever you are, whatever
the situation, with its noise cancellation, echo
cancellation, automatic speech level control
and acoustic shock protection features.
Noise Cancellation features:
Your EVOQ distinguishes between speech
(the “wanted” signal) and background noise
(the “unwanted” signal) removing background
noise mixed with speech and enabling you
to clearly hear the voice.
The noise cancellation in your EVOQ is bi-directional
– it benefits both you and the person receiving
the call.
It’s highly adaptable to its surroundings, constantly
re-tuning so you can move around with the voice
quality remaining intact.
The noise canceller only acts when the noise is
actually present – in a quiet environment, the
canceller remains in a “hands-off” state without
affecting pure speech.
The noise cancellation process in your EVOQ is a
fast-converging, low delay technology that cuts out
background noise in both incoming and outgoing
channels, simultaneously.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Informing
Speech Level Control (SLC) features:
The level controller in your EVOQ constantly
monitors the level of noise in your surroundings, to
compensate for any changing background noise. It
then adjusts the volume control automatically. Simply
set the initial volume level to suit your hearing in a
quiet environment – and let your EVOQ do the rest.
The SLC process has low delay, no impact on the
quality of speech, fast convergence time and a
capped maximum volume level to reduce the risk
of damage to your hearing.
Using Bluetooth headsets in noisy
environments or at high volume levels
can potentially damage your hearing.
Features such as Adaptive Noise Cancellation (ANC)
and Acoustic Shock Protection (ASP) cancel the
noise mixed with the incoming signal and reduce
the overall sound exposure levels received through
the headset. These technologies enhance voice
quality and take significant steps in reducing the
risk of noise-induced hearing loss while maintaining
minimum volume levels necessary for the headset
to function properly. Your EVOQ is also equipped
with automatic Speech Level Control (SLC), which
adjusts the volume automatically depending on
the ambient noise in your surroundings so that you
can hear the speech more clearly. At Qstik we take
hearing protection very seriously indeed and to this
end we have provided a mechanism that if necessary
you can disable the SLC so that you (the user) can
determine the maximum volume setting suitable for
your hearing. You may wish to disable the SLC if you
have sensitive hearing, or have suffered from Tinnitus
(symptoms are ringing in the ear), or simply wish to
manually control the volume level to maximise your
hearing protection.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Informing
How to disable the automatic Speech
Level Control (SLC):
You can disable the SLC during standby only, when
your EVOQ is not used for conversation or listening
to music. Simply press and hold the main function
button together with the volume down button for
2 seconds or until the Red LED flashes 4 times to
confirm SLC is inactive. Repeat the press and hold
of the same buttons for 2 seconds to re-activate the
SLC feature, this is confirmed by RED LED staying on
for 3 seconds. Disabling the SLC does not disable
other voice quality features such as noise cancellation
or shock protection. Your EVOQ will remember
your chosen setting for SLC through power cycling,
therefore turning your headset OFF and ON again
does not change your chosen setting of SLC.
Echo Cancellation Features:
Mobile devices such as handsets, headsets or
hands-free kits can generate what is known as
acoustic echo. It’s often exaggerated due to the
mobile network delays and can be annoying.
Your EVOQ makes use of the latest technology in
echo cancellation, incorporating an Adaptive Acoustic
Echo Canceller (AAEC) which is fully optimised for
wireless communication.
It’s highly adaptable to the changes in echo path,
with its fast-converging, low delay technology
constantly re-tuning and updating its digital filters
to ensure optimum voice quality.
If there is no echo present, the AAEC remains in
a “hands-off” state.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Informing
Bi-directional Acoustic Shock
Limiter Features:
Acoustic shocks can be defined as short-duration
loud sounds, such as shouts, shrieks, coughing,
bangs, or any other unwanted loud sound which can
potentially damage the hearing. The likelihood of
hearing damage increases dramatically when shocks
are closely coupled into the ear-canal, such as when
using a telephone, a mobile handset or a headset.
The EVOQ’s Bi-directional Acoustic Shock Limiter
(B-ASL) technology is designed to protect against
excessive loudness of any sound. The EVOQ’s shock
limiter is implemented in both incoming and outgoing
directions, benefiting the user as well as the caller
at the other end.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Conforming
Charging
Your EVOQ is Bluetooth version 2.0 compliant.
Your EVOQ is compatible with most Bluetooth
phones that support Bluetooth Headset Profile
(HSP) specification. Your EVOQ also supports
the A2DP (Advance Audio Distribution Profile),
and the AVRCP (Audio Video Remote Control
Profile) profiles for music streaming. You can use
your EVOQ to listen to high quality music from
a number of devices including your pc/laptop
or a compatible iPod using an appropriate
Bluetooth Adaptor.
Powering
Note 1: For music streaming from your pc/laptop you need:
a compatible Bluetooth USB Adaptor, a compatible Bluetooth
stack such as IVT BlueSoleil software stack running on Windows
XP operating system, and version 10 (or above) Windows
Media Player.
Note 2: For correct functionality in music mode, your music
device hardware and software must support Bluetooth A2DP
(Advance Audio Distribution Profile), and AVRCP (Audio Video
Remote Control Profile) profiles.
Qstik offers an A2DP/AVRCP compliant music streaming USB
Bluetooth Dongle that is fully interoperable with your EVOQ.
Please ask your supplier for details.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
10
Conforming
Charging
Your new Evoq should be charged for at least 5
hours prior to first use. Subsequent charges should
take up to 2.5 hours. Insert your EVOQ in to the
protective charging cradle and connect to the
mains adaptor. When placed in the charging cradle,
a red light illuminates to indicate that the Evoq is
charging and goes out when fully charged.
Your fully-charged Evoq gives you up to five hours
Powering
of talk time in phone mode or listening time in
music mode.
Please note: your EVOQ can only
be charged in the charger
cradle provided. Place your
EVOQ in the charging cradle,
making sure the charging
contacts meet. If your EVOQ
is switched off, the charging Red
light takes approximately 2 seconds
to turn on. Do not attempt to charge your EVOQ via the stereo
ear bud headset socket. Your EVOQ may not charge completely
if you choose to use a USB interface on your PC or laptop.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
11
Conforming
Charging
Low battery warning
A slow flashing red light indicates when your battery is low
and needs re-charging. When the red light starts flashing, the
Evoq has approximately twenty minutes talk time (or music
streaming time) remaining. When this happens, there may not
be enough power to run the noise cancellation and speech
enhancement features – charging it will return your Evoq
to its full functionality.
Powering
The Qstik EVOQ user guide
Getting to know it
Getting technical
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12
Conforming
Powering On
Charging
Press and immediately release the main function
button. Your Evoq will be ready for use when
the status indicator light flashes blue three times
repeatedly. If you are wearing your Evoq, you will
hear a beep when the power turns on. The status
indicator then continues to flash blue every five
seconds to confirm it is in “ready to use” mode.
Powering
Powering Off
When not in use, you may wish to turn off your
Evoq to maximize battery life.
Press and hold the main function button for
four seconds.
Your EVOQ will be switched off when the status
indicator flashes green three times repeatedly.
If you are wearing your Evoq, you will hear a beep
when it turns off. The status indicator light then
remains off.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Pairing
Fitting
In order to use your Evoq with a phone or music
device, it must first be “paired” with that device.
Your Evoq can be paired with a Bluetooth phone
and music device at the same time but cannot
simultaneously interact with more than one device
at a time.
When paired with both a music device and a
phone, your Evoq will prioritise the phone over
that of the music device, automatically switching
to the phone when you make or receive a call.
Once the call has ended, the Evoq will revert
back to the music device.
Using
Power on – Pairing
Your Evoq can be put directly into pairing mode
when powered on. To power your Evoq and go
into pairing mode, press and hold the main function
button for four seconds. Your Evoq is in pairing
mode when the status indicator light flashes blue
and green repeatedly.
PAIRING MODE
You can also put your EVOQ into pairing mode
when it is already powered on. Press and hold the
main function button AND the (+) button for three
seconds until the status indicator light flashes blue
and green repeatedly.
NAME AS
IT WILL
APPEAR
NAME AS IT
WILL APPEAR
13
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Pairing
With a mobile phone
Start with your Evoq powered off.
1.
Getting the best
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Press and hold the function button for
four seconds until it flashes blue and green
repeatedly in pairing mode. You have
approximately three minutes to complete
the pairing process.
2.
You now need to set your mobile phone to find
and pair with your Evoq. For full instructions
on how to do this, refer to your mobile phone
user guide. It can normally be done via the
“Bluetooth”, “Setup” or “Connect” menu.
3.
Your phone should now find your Evoq and
display the name “EVOQ_VQ360”. Select your
EVOQ and confirm your selection.
Using
4.
If asked for a PIN or password, enter “0000”.
5.
If successful, the status indicator light will
only flash blue every five seconds, indicating
“ready-to-use” mode.
NAME AS
IT WILL
APPEAR
Note: you can also put your Evoq into pairing mode when it
is already powered on. Press and hold the main function button
AND the (+) button for three seconds until the status indicator
light flashes blue and green repeatedly.
NAME AS IT
WILL APPEAR
14
Fitting
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Pairing
Using
NAME AS
IT WILL
APPEAR
With a Music (A2DP) Source
Your Evoq can be paired with a Bluetooth
compatible music device that supports the A2DP,
and the AVRCP profiles. Start with your Evoq
powered off.
Press and hold the main function button
for four seconds until the indicator light
flashes blue and green repeatedly. You have
approximately three minutes to complete
the pairing process.
2.
With your Evoq in pairing mode, set your
music device to find and pair your Evoq
(refer to your music streaming device manual
or help function on your pc).
3.
Your device should now find your Evoq and
display the name “EVOQ_VQ360”. Select EVOQ
and confirm your selection.
4.
If asked for a PIN or password, enter “0000.”
5.
If successful, the status indicator light will
only flash blue every five seconds, indicating
“ready-to-use” mode.
NAME AS IT
WILL APPEAR
1.
Getting legal
15
Fitting
MP3
Note: Once paired and successfully connected with a music
device, all music will automatically be played through your
EVOQ. You can listen to Stereo music by using EVOQ’s accessory
ear-bud headset.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Pairing
Fitting
Using
Your Evoq can be worn
on either ear.
Ear Hook
The Ear Hook should be fitted so the correct letter,
whether L or R, is visible when looking at the back
of your Evoq.
To switch from left to right ear:
1.
Open the Ear Hook from the headset to allow
easier access.
2.
Remove the Ear Hook by gripping the top
of it and pulling away the upper grip from
the headset.
3.
Rotate your Evoq through 180 degrees.
Replace the Ear Hook making sure the lower
grip is in position first.
1.
2.
Note: when using your Evoq on the left ear, the up and down position of the volume buttons is reversed.
16
3.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Pairing
Fitting
Ear Tip
This should be positioned correctly for optimum
sound into your ear. Rotate the Ear Tip for left or
right ear usage as illustrated opposite.
Getting problems?
Getting legal
17
Wearing your Evoq
Open the Ear Hook to allow for easier fitting. Place
the Ear Hook over your ear. Gently press your Evoq
against the ear so the Ear Tip fits inside.
Using
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
18
Pairing
Fitting
Making a Call:
Using the phone’s keypad, dial as normal. If your
Evoq and phone are paired and connected, the
call will automatically transfer to your Evoq.
Ending a Call:
Press and hold the function button for two seconds.
A low pitch tune will be heard in the headset.
Note: If you were listening to music prior to the call, it will
resume once you have ended the call. The time taken to revert
to the audio stream may differ from phone to phone.
Using
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Pairing
Fitting
Answering a Call:
Your Evoq plays a tune and the status indicator
rapidly flashes blue, indicating an incoming call. If
you are listening to music, this will be interrupted,
allowing you to take the call.
Action
Method
Accept incoming call
Press the function button
momentarily
Reject incoming call
Press and hold the
function button down
for two seconds
A low pitch sound will
be heard in the headset
Using
Call Waiting:
If Call Waiting is activated on your phone, you
will hear a series of bleeps when a second call
comes through.
Action
Method
Accept incoming call
and place original call
on hold
Press the function button
momentarily
Reject incoming call
Press and hold the
function button
for one second
To toggle between
the two calls
Press the function button
momentarily
Note: to make use of the call waiting functions available
on your Evoq, your phone and network provider must
have call waiting activated.
19
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
20
Pairing
Fitting
Volume Control:
To increase volume, press the (+) button repeatedly.
To decrease volume, repeatedly press the (-) button.
Holding the buttons continuously has no effect.
Each button press is confirmed by a short beep
in the headset.
When the volume has reached the maximum or
minimum, it is confirmed by a long beep, audible
on the headset.
Using
Action
Method
Increase volume
Press the (+) button
momentarily
Decrease volume
Press the (-) button
momentarily
Mute/Un-mute the
microphone
Press the function
button twice
Voice dialling
Hold the (+) and the (-)
button for 2 seconds
simultaneously
Re-setting
To re-set, hold all the
buttons down at once.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Pairing
Fitting
Using
Status indicators
WHAT YOU HEAR
WHAT YOU SEE
STATUS
Getting the best
Flashes blue every
one second
Call in progress,
or music streaming
Getting problems?
Flashes blue every
five seconds
Ready-to-use mode
Flashes blue & green
repeatedly
Pairing mode
Rapidly flashes blue
Incoming call
Getting legal
Plays a tune
A series of beeps		
21
Call waiting
Slow flashing red light
Low battery warning
Constant red
Charging the battery
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Pairing
Fitting
MUSIC STREAMING FUNCTIONS (AVRCP):
When paired and connected to a music device such
as an MP3 player or Bluetooth enabled computer,
you can use the buttons on your EVOQ to control
the following functionalities:
Note 1: Plug-in stereo headphones are available as
an accessory, to effectively turn your EVOQ into a
Bluetooth stereo headset.
Getting legal
Note 2: The remote control functions will not work properly
if your music source device or application does not support
the Bluetooth A2DP & AVRCP profiles.
Note 3: The music streaming may be interrupted or
interfered with if: a) your EVOQ is too far from your music
source; b) your EVOQ is obstructed by materials, especially
metal; and c) your music source such as your PC/laptop
is simultaneously supporting multiple Bluetooth devices.
22
Using
Action
Method
Pause the music stream
Press the function
button momentarily
Resume playback
Press the function
button momentarily
Forward (Next)
Press and hold the
(+) button for one second
Backward (Previous)
Press and hold the
(-) button for one second
Stop
Press and hold the function
button for two seconds
Volume up
Press the (+) button
momentarily
Volume down
Press the (-) button
momentarily
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Troubleshooting
SYMPTOM
SOLUTION
I cannot turn my Evoq on
Check your EVOQ’s battery is sufficiently charged.
My EVOQ doesn’t work with my phone	Check your EVOQ is powered on.
Check your EVOQ is paired and connected to your mobile phone.
Check your phone hands-free is enabled.
Check your EVOQ was in Pairing Mode during pairing with your phone.
Ensure your EVOQ is within 10 meters (30 feet) range of your phone.
I failed to enter my PIN or password	Repeat the pairing process, making sure you enter the correct details.
I cannot get my EVOQ to charge	Check mains adaptor is switched on and properly connected to your EVOQ.
Ensure your EVOQ is correctly placed in the charging cradle, making sure the
charging contacts meet. If the EVOQ is switched Off, the charging Red light
takes approximately 2 seconds to turn on.
Callers cannot hear me
23
Check Mute function is turned off. Press the main function button twice.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Troubleshooting		
SYMPTOM
I cannot hear caller/dialling tone	Check your EVOQ is switched on.
Check your EVOQ is paired and connected to your mobile phone.
I cannot get the buttons to work	Check your EVOQ is switched on.
Check your EVOQ is charged.
My EVOQ is not responding	Check your EVOQ is powered on.
Check your EVOQ is charged.
If symptom persists, you can reset your EVOQ by pressing all three main
function, volume + and volume – buttons simultaneously. Then turn your
EVOQ on as normal.
Music remote control functions
do not work
24
SOLUTION
Check your music source device and application supports the Bluetooth
A2DP & AVRCP profiles.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Troubleshooting
SYMPTOM
SOLUTION
Caller’s voice is breaking up
Music streaming is breaking up
My EVOQ produces crackling noise
Check your EVOQ is within 10 meters (30 feet) range of your mobile phone
/music device.
Check your EVOQ is not obstructed by materials, especially metal.
Check there is no interference from other wireless devices in the vicinity.
	Check your music source such as your pc/laptop is not simultaneously
supporting multiple Bluetooth devices.
My call waiting functions do not work	Check call waiting is available from your service provider, and it is activated
on your mobile phone.
Note: If your EVOQ is out of range, move it closer to the
Bluetooth device.
25
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
Getting legal
Safety		
Legal		
CERTIFICATION AND SAFETY APPROVALS:
The EVOQ is Bluetooth version 2.0 compliant. It
supports the Headset Profile (HSP), the Advance
Audio Distribution Profile (A2DP), and the Audio
Video Remote Control Profile (AVRCP).
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by QStik is under license.
0681
The EVOQ is CE marked according to the provisions
of the Radio equipment and Telecommunications
Terminal Equipment (R&TTE) Directive (1999/5/EC).
Qstik plc hereby declares that the EVOQ is in full
compliance with the essential and other relevant
requirements and provisions of R&TTE Directive
1999/5/EC.
26
This product must not be disposed of with
your other household waste. It is your responsibility
to dispose of your waste equipment by handing
it over to a designated collection point for the
recycling of waste electrical and electronic
equipment (WEEE).
STORAGE:
If you wish to store your EVOQ for a period of
time, then always ensure it is powered off before
storage. Your EVOQ should not be stored at high
temperatures, such as in very hot vehicles or under
direct sunlight. High temperatures of greater than
60°C (134°F) can adversely affect battery life.
The Qstik EVOQ user guide
Getting to know it
Getting technical
Getting connected
Getting the best
Getting problems?
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Safety		
Qstik plc
A Clement Clarke company
Cartel Business Estate
Edinburgh way
Harlow
Essex CM20 2TT
www.qstik.com
Qstik plc reserves the right to
change the contents of this user
guide without prior notice.
Copyright ©2007. All rights reserved.
Legal		
Federal Communications Commission
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The device and its antenna should not be collocated or operating in conjunction with any other antenna
or transmitter.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications made to this equipment not expressly approved by Qstik will void the user’s
authority to operate this equipment.
Industry Canada
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device
must accept any interference, including interference that may cause undesired operation of the device.
The term “IC:” before the certification/registration number only signifies that registration was performed based
on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
27
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Create Date                     : 2007:03:16 12:08:52Z
Modify Date                     : 2007:03:16 12:14:09Z
Metadata Date                   : 2007:03:16 12:14:09Z
Creator Tool                    : Adobe InDesign CS2 (4.0.1)
Format                          : application/pdf
Producer                        : Adobe PDF Library 7.0
Trapped                         : False
Page Count                      : 27
Creator                         : Adobe InDesign CS2 (4.0.1)

EXIF Metadata provided by EXIF.tools