Quadra Fire 810 02901 Users Manual 250 7251G Castile Pellet Insert 8 20 09.2

810-02901 Castile Insert

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www.quadraﬁ re.com 250-7251G August 20, 2009

CASTILE PELLET INSERT

O-T L

Tested and

Listed by Portland

Oregon USA

OMNI-Test Laboratories, Inc.

CUS

Owner’s Manual

Installation and Operation

810-02901 (MBK)

810-03201 (PMH)

CASTINS-CSB

CASTINS-CWL

Models:

WARNING

Please read this entire manual

before installation and use of this

pellet fuel-burning room heater.

Failure to follow these instructions

could result in property damage,

bodily injury or even death.

• Do not store or use gasoline or other ﬂ am-

mable vapors and liquids in the vicinity of this

or any other appliance.

• Do not overﬁ re - If any external part starts to

glow, you are overﬁ ring. Reduce feed rate.

Overﬁ ring will void your warranty.

• Comply with all minimum clearances to com-

bustibles as speciﬁ ed. Failure to comply may

cause house ﬁ re.

Check building codes prior to installation.

• Installation MUST comply with local, regional, state

and national codes and regulations.

• Consult local building, ﬁ re ofﬁ cials or authorities having

jurisdiction about restrictions, installation inspection,

and permits.

CAUTION

Tested and approved for wood pellets and shelled

ﬁ

eld corn fuel only. Burning of any other type of fuel

voids your warranty.

CAUTION

• Important operating and

maintenance instruc-

tions included.

• Leave this manual

with party respon-

sible for use and

operation.

• Read, understand and

follow these instruc-

tions for safe installa-

tion and operation.

DO NOT DISCARD THIS MANUAL

CAUTION

DO NOT

DISCARD

WARNING

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as

ﬁ replace.

• Alert children and adults to hazards of high

temperatures.

High temperatures may ignite clothing or other

ﬂ ammable materials.

• Keep clothing, furniture, draperies and other ﬂ ammable

materials away.

HOT SURFACES!

Glass and other surfaces are

hot during operation AND

cool down.

Page 2 250-7251G August 20, 2009

Castile Pellet Insert

Hearth & Home Technologies welcomes you to our

tradition of excellence! In choosing a Quadra-Fire

appliance, you have our assurance of commitment

to quality, durability, and performance.

This commitment begins with our research of the

market, including ‘Voice of the Customer’ contacts,

ensuring we make products that will satisfy your

needs.

Our Research and Development facility then

employs the world’s most advanced technology

to achieve the optimum operation of our stoves,

inserts and ﬁ replaces. And yet we are old-fash-

ioned when it comes to craftsmanship. Each unit

is meticulously fabricated and are hand-ﬁ nished for

lasting beauty and enjoyment.

Our pledge to quality is completed as each model

undergoes a quality control inspection. From

design, to fabrication, to shipping: We wish you

and your family many years of enjoyment in the

warmth and comfort of your hearth appliance.

Thank you for choosing Quadra-Fire.

SAMPLE OF CLEARANCE TO COMBUSTIBLES LABEL

LOCATION: On beaded chain behind right access

panel. Panel hinges open.

Report No.

#061-S-42-2

7014-143

SAFETY LABEL

Castile Pellet Insert

Listed Solid Fuel Room Heater/Pellet Type Insert.

Also suitable for Mobile Home Installation. This

appliance has been tested and listed for use in Manufactured Homes in accordance with OAR

814-23-9000 through 814-23-909.

Tested to: ASTM E-1509-95, ULC S628-93, ULC /ORD-C1482-M1990 Room Heating Pellet Burning Type,

(UM) 84-HUD FOR USE

ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL.

Route power cord away from unit. Do not route cord under or in front of appliance.

Input Rating: 30,000 BTU/HR.

Electrical Rating:

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 AMPS.

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS

AS A BUILT-IN UNIT

Masonry or Zero Clearance

DO NOT REMOVE THIS LABEL

A Insert side to combustible

0 in. 0mm

Insert top to mantel

12 in. 305mm

C Insert top to face trim 0 in. 0mm

Insert side face trim

0 in. 0mm

E Hearth extension from door opening

6 in. 152mm

Hearth extension from side of door opening

6 in. 152mm

0 in. Clearance To Exposed Section and Face Trim

A Top of Hopper Top/Rear Vent

0 in. (0mm)

Side of Outside Skin

Top/Rear Vent

0 in. (0mm)

C Back of Hopper Rear Vent 0 in. (0mm)

Top Vent 2.5 in. (64mm)

Vent Pipe to Combustible

Rear Vent 3.0 in. (76mm)

E From Panel Edge 0 in. (0mm)

SIDE WALL

MANTEL

Face Trim

1445 Highway North, Colville, WA 99114

Manufactured by:

www.quadrafire.com

O-T L

Tested and

Listed by Portland

Oregon USA

OMNI-Test Laboratories, Inc.

CUS

SAMPLE

This model is exempt from EPA certification

under 40 CFR 60.531 by definition [Wood

Heater (A) "Air-to-Fuel Ratio"].

JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC

250-7262F

CASTILE PELLET INSERT

SERIAL NO.

/NUMÉRO DU S

RIE

DO NOT REMOVE THIS LABEL

Made in U.S.A.

Report /Rapport

#061-S-42-2

CAUTION

ATTENTION:

OT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN

BURNS. SEE NAMEPLATE AND

INSTRUCTIONS.

Operate this unit with fuel hopper lid closed. Failure to do so may

result in emissions products’ combustion from the hopper under certain conditions. Maintain hopper seal in

good condition. Do not overfill hopper.

CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE

L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR

L'ÉTIQUETTE ET LES INSTRUCTIONS.

Opérez cet appareil avec le couvercle de la trémie fermé. Le défautde ne pas suivre les instructions

peut résulter, sous certaines conditions, en une combustion des émissions des produits venant de la trémie. Ne pas remplir la trémie trop pleine.

007

2009 2010 2011

U.S. ENVIRONMENTAL

PROTECTION AGENCY

NE PAS ENLEVER L'ÉTIQUETTE

Fait Aux États-Unis

O-T L

Tested and

Listed by Portland

Oregon USA

OMNI-Test Laboratories, Inc.

CUS

Test Lab &

Rpt Nbr. Mfg Date Model

Name

Serial No.

SAMPLE OF SERIAL NUMBER & DATE OF MANUFACTURE LABEL

LOCATION: Inside hopper on the top

NOTE: Consult

insurance carrier, local

building inspector, ﬁ re

ofﬁ cials or authorities

having jurisdiction over

restrictions, installation

inspection and permits.

August 20, 2009 250-7251G Page 3

Castile Pellet Insert

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the ﬁ replace or to property.

Section 1: Listing and Code Approvals

A. Appliance Certiﬁ cations ......................4

B. Mobile Home Approved ......................4

C. Glass Speciﬁ cations ............................4

D. Electrical Rating ..................................4

E. BTU & Efﬁ ciency Speciﬁ cations ..........4

Section 2: Getting Started

A. Design, Installation & Location

Considerations ....................................5

B. Locating Your Appliance & Chimney ..6

C. Draft ....................................................6

D. Negative Pressure ..............................6

E. Fire Safety ..........................................7

F. Tools & Supplies Needed ...................7

G. Inspect Appliance, Components

and Pre-Use Check List ......................7

Section 3: Dimensions & Clearances

A. Appliance Dimensions ........................8

B. Clearances to Combustibles

As A Built-In, UL and ULC ..................9

C. Clearances to Combustibles,

Masonry & Zero Clearance .................10

D. Floor Protection ..................................10

E. Minimum Opening for Factory-

Built Fireplace .....................................10

F. Removing Floor of Factory-Built

Fireplace .............................................11

G. Prefabricated Metal Chimney ..............12

H. Altering Factory-Built Fireplace ...........12

Section 4: Vent Information

A. Chimney & Exhaust Connections ........13

B. Venting Termination Requirements ....13

C. Equivalent Feet of Pipe.......................14

D. Pipe Selection Chart ...........................14

Section 5: Venting Systems

A. Full Reline with Outside Air-Horizontal 15

B. Full Reline with Outside Air-Vertical ....16

Section 6: Mobile Home ..................................17

Section 7: Appliance Set-Up

A. Reversible Top & Rear Flue Adapter ....18

B. Leveling System .................................18

C. Outside Air Kit .....................................19

D. Zero Clearance Trim Support .............19-20

E. Panel Set & Cast Trim ........................21

F. Panel & Trim Set Econo .....................21

G. Log Set Placement ..............................22

H. Thermostat Installation ........................23

Section 8: Operating Instructions

A. Fuel Size, Material & Storage .............24

B. General Operation Information ...........25

C. Before Your First Fire .........................25

D. Starting Your First Fire ........................25

E. Fire Characteristics .............................25

F. Feed Rate Adjustment .......................26

G. Ignition Cycles ....................................26

H. Frequently Asked Questions...............27

Section 9: Troubleshooting ............................28-30

Section 10: Maintaining & Servicing Appliance

A. Proper Shutdown Procedures

.............31

B. Quick Reference Maintenance Chart ..31

C. General Maintenance & Cleaning .......32-35

D. High Ash Content Maintenance ..........35

E. Igniter Replacement ............................36

F. Glass Replacement .............................36

G. Bafﬂ e & Brick Removal .......................37-38

Section 12: Reference Material

A. Component Functions.........................39-40

B. Component Locations .........................41

C. Exploded Drawing...............................42

D. Service Parts & Accessories ...............43-47

E. Service & Maintenance Log ................48-49

F. Warranty Policy ...................................50-51

G. Contact Information .............................52

TABLE OF CONTENTS

Page 4 250-7251G August 20, 2009

Castile Pellet Insert

1Listing and Code Approvals

A. Appliance Certiﬁ

cation

C. Glass Speciﬁ cations

E. BTU & Efﬁ ciency Speciﬁ cations

This appliance is equipped with 5mm ceramic glass. Replace

glass only with 5mm ceramic glass. Please contact your

dealer for replacement glass.

NOTE: This installation must conform with local codes.

In the absence of local codes you must comply with the

ASTM E1509-95, ULC S628-93, ULC/ORD-C-1482-

M1990 and (UM) 84-HUD

D. Electrical Rating

115 VAC, 60 Hz, Start 4.1 Amps, Run 1.1 Amps

*BTU output will vary, depending on the brand of fuel you

use in your appliance. Consult your Quadra-Fire dealer

for best results.

NOTE: Hearth & Home Technologies, manufacturer of

this appliance, reserves the right to alter its products,

their speciﬁ

cations and/or price without notice.

MODEL: Castile Pellet Insert

LABORATORY: OMNI Test Laboratories, Inc

REPORT NO. 061-S-42-2

TYPE: Solid Fuel Room Heater/Pellet Fuel

Burning Type Insert

STANDARD: ASTM E1509-95, ULC S628-93 and

ULC/ORD-C1482-M1990 Room

Heater Pellet Fuel Burning Type and

(UM) 84-HUD, Mobile Home Approved

Colorado: Approved 11-15-02

Particulate Emis-

sions Rating: 0.7 grams/hr

*BTU Output: 8,000 - 30,000 / hr

Heating Capacity: up to 1,500 sq. ft. depending

on climate zone

Hopper Capacity: 45 lbs

Fuel: Wood Pellets or Shelled Corn

Shipping Weight: 260 lbs

WARNING! Risk of Fire! Hearth & Home Technologies dis-

claims any responsibility for, and the warranty and agency

listing will be voided by the above actions.

DO NOT:

• Install or operate damaged appliance

• Modify appliance

• Install other than as instructed by Hearth & Home

Technologies

• Operate the appliance without fully assembling all

components

• Overﬁ re

• Install any component not approved by Hearth &

Home Technologies

• Install parts or components not Listed or approved.

Improper installation, adjustment, alteration, service or

maintenance can cause injury or property damage.

For assistance or additional information, consult a qualiﬁ ed

installer, service agency or your dealer.

Quadra-Fire is a registered trademark

of Hearth & Home Technologies.

This appliance is approved for mobile home installations

when not installed in a sleeping room and when an outside

combustion air inlet is used.

The structural integrity of the mobile home ﬂ oor, ceiling, and

walls must be maintained.

The appliance must be properly grounded to the frame of

the mobile home and use only Listed pellet vent Class “L”

or “PL” connector pipe.

A Quadra-Fire Outside Air Kit must be installed in a mobile

home installation. You must order the Outside Air Kit sepa-

rately.

B. Mobile Home Approved

Note: The appliance is also approved for installation

into a shop.

August 20, 2009 250-7251G Page 5

Castile Pellet Insert

2Getting Started

Design, Installation & Location Considerations

Warning! Risk of Fire Damaged parts could impair safe

operation. Do NOT install damaged, incomplete or substitute

components.

1. Appliance Location

NOTICE: Check building codes prior to installation.

• Installation MUST comply with local, regional, state and

national codes and regulations.

• Consult insurance carrier, local building inspector, ﬁ re

ofﬁ cials or authorities having jurisdiction over restrictions,

installation inspection and permits.

It is a good idea to plan your installation on paper, using

exact measurements for clearances and ﬂ oor protection,

before actually beginning the installation

Consideration must be given to:

• Safety, convenience, trafﬁ c ﬂ ow

• Placement of the chimney and chimney connector.

• If you are not using an existing chimney, place the appli-

ance where there will be a clear passage for a factory-

built listed chimney through the ceiling and roof.

• Installing an optional outside air kit would affect the loca-

tion of the vent termination.

CAUTION! If burning shelled ﬁ eld corn, you must use ap-

proved venting speciﬁ cally designed for corn to prevent corro-

sion or degradation. Follow the instructions from the venting

manufacturer.

Since pellet exhaust can contain ash, soot or sparks, you

must consider the location of:

• Windows

• Air Intakes

• Air Conditioner

• Overhang, sofﬁ ts, porch roofs, adjacent walls

• Landscaping, vegetation

When locating vent and venting termination, vent above

roof line when possible.

Marginal Location:

• Below peak

Location NOT recommended:

• Not the highest point of the roof

• Wind loading possible

Multi-level Roofs

Windward

Leeward

Recommended:

Outside Air Intake

on windward side

NOT recommended:

Outside Air Intake

on leeward side

Recommended Location:

• Above peak

Recommended:

• Insulated exterior chase

in cooler climates

Recommended Location:

• Above peak

• Inside heated space

Location NOT recommended:

• Too close to tree

• Below adjacent structure

• Lower roof line

• Avoid outside wall

Marginal Location:

• Wind loading possible

NOTICE: Locating the appliance in a location of

considerable air movement can cause intermittent smoke

spillage from appliance. Do not locate appliance near:

• Frequently open doors

• Central heat outlets or returns

Figure 5.1

Page 6 250-7251G August 20, 2009

Castile Pellet Insert

Location of the appliance and chimney will affect

performance.

• Install through the warm airspace enclosed by the building

envelope. This helps to produce more draft, especially

during lighting and die-down of the ﬁ re.

• Penetrate the highest part of the roof. This minimizes the

effects of wind loading.

• Locate termination cap away from trees, adjacent

structures, uneven roof lines and other obstructions.

• Minimize the use of chimney offsets.

• Consider the appliance location relative to ﬂ oor and ceiling

and attic joists.

B. Locating Your Appliance & Chimney D. Negative Pressure

WARNING! Risk of Asphyxiation! Negative pressure can

cause spillage of combustion fumes and soot.

Negative pressure results from the imbalance of air avail-

able for the appliance to operate properly. It can be stron-

gest in lower levels of the house.

Causes include:

• Exhaust fans (kitchen, bath, etc.)

• Range hoods

• Combustion air requirements for furnaces, water heaters

and other combustion appliances

• Clothes dryers

• Location of return-air vents to furnace or air conditioning

• Imbalances of the HVAC air handling system

• Upper level air leaks such as:

- Recessed lighting

- Attic hatch

- Duct leaks

To minimize the effects of negative air pressure:

• Install the outside air kit with the intake facing prevailing

winds during the heating season

• Ensure adequate outdoor air for all combustion appliances

and exhaust equipment

• Ensure furnace and air conditioning return vents are not

located in the immediate vicinity of the appliance

• Avoid installing the appliance near doors, walkways or

small isolated spaces

• Recessed lighting should be a “sealed can” design

• Attic hatches weather stripped or sealed

• Attic mounted duct work and air handler joints and seams

taped or sealed

C. Draft

Draft is the pressure difference needed to vent appliances

successfully. When an appliance is drafting successfully, all

combustion byproducts are exiting the home through the

chimney.

Considerations for successful draft include:

• Preventing negative pressure

• Location of appliance and chimney

NOTICE: Hearth & Home Technologies assumes no

responsibility for the improper performance of the chimney

system caused by:

• Inadequate draft due to environmental conditions

• Downdrafts

• Tight sealing construction of the structure

• Mechanical exhausting devices

CAUTION

• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE

SERVICING ANOTHER APPLIANCE.

• DO NOT CONNECT TO ANY AIR DISTRIBUTON DUCT

OR SYSTEM.

August 20, 2009 250-7251G Page 7

Castile Pellet Insert

G. Inspect Appliance & Components and

Pre-Use Check List

Reciprocating Saw

Hammer

Phillips Screw driver

Tape Measure

Plumb Line

Level

Framing Material

Hi-temp Caulking Material

Gloves

Safety Glasses

Framing Square

Electric Drill & Bits (1/4”)

1/4” Self-Tapping Screws

May also need:

Vent Support Straps

Venting Paint

Tools and building supplies normally required

for installation, unless installing into an existing

masonry ﬁ replace:

F. Tools And Supplies Needed

Inspect appliance and components for

damage. Damaged parts may impair safe

operation.

WARNING

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components.

Report damaged parts to dealer.

1. Place the appliance in a location near the

ﬁ nal installation area and follow the proce-

dures below:

2. Open the appliance and remove all the parts

and articles packed inside the Component

Pack. Inspect all the parts and glass for ship-

ping damage. Contact your dealer if any irregu-

larities are noticed.

3. All safety warnings have been read and fol-

lowed.

4. This Owner’s Manual has been read.

5. Floor protection requirements have been met.

6. Venting is properly installed.

7. The proper clearances from the appliance and

chimney to combustible materials have been

met.

8. The masonry chimney is inspected by a profes-

sional and is clean, or the factory built metal

chimney is installed according to the manufac-

turer’s instructions and clearances.

9. The chimney meets the required minimum

height.

10.

All labels have been removed from the glass

door.

11. Plated surfaces have been wiped clean, if

applicable.

12. Thermostat or remote has been installed.

13. A power outlet is available nearby.

14. A good quality surge protection is highly recom-

mended to protect the electronics.

• Installation and use of any damaged appliance.

• Modiﬁ

cation of the appliance.

• Installation other than as instructed by Hearth & Home

Technologies.

• Installation and/or use of any component part not approved

by Hearth & Home Technologies.

• Operating appliance without fully assembling all

components.

• Do NOT Overﬁ re.

Or any such action that may cause a ﬁ re hazard.

WARNING

Hearth & Home Technologies disclaims any

responsibility for, and the warranty will be

voided by, the following actions:

Fire Risk.

E. Fire Safety

To provide reasonable ﬁ re safety, the following should be

given serious consideration:

• Install at least one smoke detector on each ﬂ oor of your

home.

• Locate smoke detector away from the heating appliance

and close to the sleeping areas.

• Follow the smoke detector manufacturer’s placement and

installation instructions and maintain regularly.

• Conveniently locate a Class A ﬁ re extinguisher to contend

with small ﬁ res.

• In the event of a hopper ﬁ re:

• Evacute the house immediately.

• Notify ﬁ re department.

Page 8 250-7251G August 20, 2009

Castile Pellet Insert

3Dimensions and Clearances

A. Appliance Dimensions

Figure 8.2- Front ViewFigure 8.1 - Top View

Figure 8.3 -Side View

13-1/16 in.

(332mm)

10-3/16 in.

(259mm)

24-3/4 in.

(629mm)

9-13/16 in.

(249mm)

2.0 in. (51mm)

24-3/16 in./

(614mm)

19.0 in.

(483mm)

12-3/4 in.

(324mm)

9-3/16 in.

(234mm)

30-3/8 in.

(772mm)

30 in.

(762mm)

43-1/2 in.

(1105mm) 42-1/2 in.

(1080mm)

NOTE: All views are shown with Panel

& Cast Trim Set installed.

32-5/16 in.

(821mm)

28-1/16 in.

(713mm)

23-7/16 in.

(595mm)

11-1/16 in.

(281mm)

8 in.

(203mm)

Panel Size inch mm inch mm

Small Cast 30 762 42-1/2 1078

Large Cast 34 864 48 1219

Small Econo 30 762 40 1016

Height Width

August 20, 2009 250-7251G Page 9

Castile Pellet Insert

Fire Risk.

Comply with all minimum clearances

to combustibles as speciﬁ ed.

WARNING

Failure to comply may cause house

ﬁ re.

NOTE:

• Illustrations reﬂ ect typical installations

and are FOR DESIGN PURPOSES

ONLY.

• Illustrations/diagrams are not drawn to

scale.

• Actual installation may vary due to

individual design preference.

B. Clearance To Combustibles, UL and ULC

Inches Millimeters

A Top of Hopper Top or Rear Vent 0 0

B Side of Outside Skin Top or Rear Vent 0 0

C Back of Hopper Top Vent 2.5 64

Rear Vent 0 0

D Vent Pipe to Combustible Top or Rear Vent 3.0 76

E Front Panel Edge Top or Rear Vent 0 0

INSTALLED AS A BUILT-IN UNIT

Shown Optional Outside Air

Figure 9.1

Figure 9.2

AS A BUILT-IN

0” (0mm) Clearance To Exposed Section And Face Trim

12 in

(305mm)

6 in

(153mm)

Outside

Air

Page 10 250-7251G August 20, 2009

Castile Pellet Insert

E. Minimum Opening for Masonry and Zero

Clearance Fireplaces

Inches Millimeters

A Insert side to combustible

side wall 00

B Insert top to mantel 12 305

C Insert top to face trim 0 0

D Insert side to face trim 0 0

Location Inches Millimeters

A Rear Width 23-7/16 595

B Depth 18 for Zero Clearance

14 for Masonry 457

356

C Height 19-1/4 if drop down

21-1/4 if ﬂ ush or

hearth mount

489

540

D Front Width 28-1/4 718

Figure 10.1

Figure 10.2

C. Masonry and Zero Clearance Fireplaces

Inches Millimeters

E Floor protection hearth extension

from door opening 6152

F Floor protection to the side of door

opening 6 152

D. Floor Protection

SIDE WALL

MANTEL

August 20, 2009 250-7251G Page 11

Castile Pellet Insert

Mark area of

floor to cut

Starter hole

Use 2 x 4 from insert

packaging to support insert

Keep sharp edge of

metal floor away from

power cord

F. Removing Metal Floor of Factory-Built Firebox

• The ﬁ rebrick (refractory), glass doors, screen rails, screen

mesh and log grates can be removed from a factory-built

ﬁ rebox in order to gain minimum insert opening require-

ments.

• Any smoke shelves, shields and bafﬂ es may be removed

from a factory-built ﬁ rebox if attached with mechanical fas-

teners.

• The metal ﬂ oor of the factory-built ﬁ rebox may be removed

to facilitate the installation of the insert only when a 1/4

(6mm) inch airspace is provided between the insert and

the ﬂ oor of outer wrap.

Figure 11.1. Measure and mark the metal

ﬂ oor for cutting. With a drill, make a starter

hole in each corner.

Figure 11.2. Using a saws-all, cut out the

ﬂ oor

Figure 11.3. If the ﬂ oor is made of thin metal,

we recommend using the 2 x 4 from the insert

packaging to support the insert. The 2 x 4

may need to be cut to the appropriate size.

Figure 11.4. Place the insert into the fac-

tory-built ﬁ rebox. Ensure that the power

cord can not be damaged by the sharp metal

edge. You may need to cut out a notch to

accommodate the cord.

The following is only one example as there are many dif-

ferent models of factory-built ﬁ replaces.

NOTE: Ensure that the leveling leg is posi-

tioned over the 2 x 4 before leveling the

insert. See page 18, for detailed instructions

on how to adjust the leveling legs.

Page 12 250-7251G August 20, 2009

Castile Pellet Insert

• The fireplace must not be altered, except for the

exceptions listed below. Do not removal the bricks and

mortar from the existing ﬁ replace.

The following modiﬁ cations are premissible:

• Removal of damper or locked in open position

• Removal of smoke shelf or bafﬂ e

• Removal of ember catches

• Removel of ﬁ re grate

• Removal of view screen/curtain

• Removal of doors

• External trim pieces which do not affect the operation

of the ﬁ

replace may be removed providing they can be

stored on or within the ﬁ replace for reassembly if the insert

is removed.

• The permanent metal warning label provided must be

attached to the back of the ﬁ replace, with screws or

nails, stating that the ﬁ replace may have been altered to

accommodate the insert, and must be returned to original

condition for use as a conventional ﬁ replace. Figure

11.1

• If the hearth extension is lower than the ﬁ replace opening,

the portion of the insert extending onto the hearth must

be supported.

• Manufacturer designed adjustable support kit can be

ordered from your dealer.

• Final approval of this installation type is contingent upon

the authority having jurisdiction.

H. Altering the Factory-Built Fireplace

WARNING! Risk of Fire!

Follow venting manufacturer’s clearances and instructions

when installing venting system.

NOTICE: In Canada when using a factory-built chim-

ney it must be safety listed, Type UL103 HT (2100

[1149oC] CLASS “A” or conforming to CAN/ULC-

S629M, STANDARD FOR 650oC FACTORY-BUILT

CHIMNEYS.

NOTE: Refer to chimney liner manufacturer for recom-

mendations on supporting the liner. Installation into

ﬁ replaces without a permit will void the listing

250-2061

WARNING

THIS FIREPLACE MAY HAVE BEEN ALTERED

TO ACCOMMODATE AN INSERT. IT MUST BE

RETURNED TO ITS ORIGINAL CONDITION

BEFORE USE AS A SOLID FUEL BURNING

FIREPLACE. 250-2061

Figure 121

G. Prefabricated Metal Chimney

The chimney can be new or existing, masonry or prefabricated

and must meet the following minimum requirements:

• Must be minimum 6 inch (152mm) inside diameter of

high temperature chimney listed to UL 103 HT (2100oF)

or ULC-S628.

• Must use components required by the manufacturer for

installation.

• Must maintain clearances required by the manufacturer

for installation.

• Refer to manufacturers instructions for installation

•This insert is listed to UL 1482 Standard and is approved

for installation into listed factory-built zero

clearance ﬁ re-

places listed to UL 127 conforming to the following speci-

ﬁ cations and instructions:

•The original factory-built clearance ﬁ replace chimney

cap must be re-installed after installing the approved

chimney liner meeting type UL 103 HT requirements

(2100°F) per UL 1777.

•If the chimney is not listed as meeting HT requirements,

or if the factory built ﬁ replace was tested prior to 1998, a

full height listed chimney liner must be installed from the

appliance ﬂ ue collar to the chimney top.

•The liner must be securely attached to the insert ﬂ ue collar

and the chimney top.

•The air ﬂ ow of the factory-built zero-clearance ﬁ replace

system must not be altered. The ﬂ ue liner top support

attachment must not reduce the air ﬂ ow for the existing

air-cooled chimney system.

•No dilution air is allowed to enter the chimney.

1. Secure the ﬁ replace damper in the open position. If

this cannot be accomplished, it will be necessary to

remove the damper

2. Seal damper area of chimney around chimney

connector with a high temperature sealant or seal

insert against the face of the ﬁ replace.

3. Both methods must be removable and replaceable

for cleaning and re-installation.

August 20, 2009 250-7251G Page 13

Castile Pellet Insert

Do not terminate vent in any enclosed or semi-enclosed

area such as a carport, garage, attic, crawl space, under a

sun deck or porch, narrow walkway or closely fenced area,

or any location that can build up a concentration of fumes

such as a stairwell, covered breezeway, etc.

CAUTION

4Vent Information

A. Chimney and Exhaust Connection B. Venting Termination Requirements

1. Termination must exhaust above air inlet elevation. It

is recommended that at least 60 inches (1.5m) of verti-

cal pipe be installed when appliance is vented directly

through a wall. This will create a natural draft, which

will help prevent the possibility of smoke or odor venting

into the home during a power outage. It will also keep

exhaust from causing a nuisance or hazard by exposing

people or shrubs to high temperatures. The safest and

preferred venting method is to extend the vent vertically

through the roof.

2. Distance from doors and opening windows, or gravity or

ventilation air inlets into building:

a. Not less than 48 inches (1.2m) below;

b. Not less than 48 inches (1.2m) horizontally from;

c. Not less than 12 inches (305mm) above.

3. Distance from permanently closed windows:

a. Not less than 12 inches (305mm) below, horizontally

from or above.

4. Distance between bottom of termination and grade

should be 12 inches (305mm) minimum. This is con-

ditional upon plants in the area, and nature of grade

surface. The grade surface must be a non-combustible

material (i.e., rock, dirt). The grade surface must not be

lawn. Distance between bottom of termination and public

walkway should be 84 inches (2.13m) minimum.

5. Distance to combustible materials must be 24 inches

(610mm) minimum. This includes adjacent buildings,

fences, protruding parts of the structure, roof overhang,

plants and shrubs, etc.

6. Termination Cap Location (Home Electrical Service)

• Side-to-side clearance is to be the same as minimum

clearance to vinyl inside corners.

•

Clearance of a termination cap below electrical service

shall be the same as minimum clearance to vinyl sofﬁ ts.

• Clearance of a termination cap above electrical service

will be 12 inches (305mm) minimum.

• Location of the vent termination must not obstruct or

interfere with access to the electrical service.

1. Chimney & Connector: Use 3 or 4 inch (76-102mm)

diameter type "L" or "PL" venting system. It can be vented

vertically or horizontally.

2. Mobile Home: Approved for all Listed pellet vent. If using

the 3 inch (76mm) vertical Top Vent Adapter Kit or the 3

to 6 inch (76-152mm) Top Vent Offset Adapter, use Listed

double wall ﬂ ue connector. A Quadra-Fire Outside Air Kit

must be used with manufactured home installations.

3. Residential: The 3 inch (76mm) vertical Top Vent Adapter

Kit and the 3 to 6 inch (76-152mm) Top Vent Offset Adapter

are tested to use 24 gauge single wall ﬂ ue connector or

Listed double wall ﬂ ue connector to Class A Listed metal

chimneys, or masonry chimneys meeting International

Conference of Building Ofﬁ cials (ICBO) standards for solid

fuel appliances.

4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE

VENT MANUFACTURER.

5. Secure exhaust venting system to the appliance with at

least 3 screws. Also secure all connector pipe joints with

at least 3 screws through each joint.

6. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST

VENTING SYSTEM OF THIS UNIT.

7. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE

SERVING ANOTHER APPLIANCE.

NOTE: All pipe must be welded seam pipe whenever pos-

sible. Seal pipe joints with high temperature silicone (500°F

[260°C] minimum rated only). Do not put silicone inside

of pipe.

NOTE: If burning shelled ﬁ eld corn, you must use approved

venting speciﬁ cally designed for corn. Follow the instruc-

tions from the venting manufacturer.

Fire Hazard.

• Only LISTED venting components may be

used.

• NO OTHER vent components may be used.

Substitute or damaged vent components may

impair safe operation.

WARNING

Vent surfaces get HOT, can cause burns if

touched. Noncombustible shielding or guards

may be required.

WARNING

Page 14 250-7251G August 20, 2009

Castile Pellet Insert

Improper installation, adjustment, alteration, service or

maintenance can cause injury or property damage. Refer

to the owner’s information manual provided with this appli-

ance. For assistance or additional information consult a

qualiﬁ ed installer, service agency or your dealer.

WARNING

The chart will help you in determing proper vent-

ing size according to the equivalent feet of pipe

calcuated above and the altitude above sea level

of this installation. Figure 14.2.

Locate the calculated equivalent feet of pipe on

the vertical left side of the chart. Move to the

right horizontally on the chart until you reach your

altitude above sea level.

If you fall below the diagonal line, 3 or 4 inch (76

to 102mm) pipe may be used. If it is anywhere

above the diagonal line, a 4 inch (102mm) diameter

pipe is required.

The chart reveals that a 90° elbow is 5 times as

restrictive to the ﬂ ow of exhaust gases under posi-

tive pressure as 1 foot of horizontal pipe, and a

foot of horizontal pipe is twice as restrictive as a

foot of vertical pipe.

D. Pipe Selection Chart

The table below can help you calculate the equivalent feet

of pipe which is a method used to determine pellet vent size.

Figure 14.1.

C. Equivalent Feet of Pipe

2 ft.

3 ft.

2 ft.

Example of 3 Elbow-Rear Vent Termination Calculation

Figure 14.1

Pellet Venting

Component # of

Elbows Feet of

Pipe Multiplied

By Equivalent

Feet Components

Equivalent Feet

90o Elbow or Tee 3 X 515

45o Elbow X3

Horizontal Pipe 7 X 17

Vertical Pipe 2 X 0.5 1

Total Equivalent Feet 23

Note: This is a generic example and is not

intended to represent any speciﬁ c fuel type.

Figure 14.2

3 in. or 4 in. (76mm or 102mm) Diameter Pipe

Equivalent Pipe

Length In Feet

ALTITUDE IN THOUSANDS OF FEET

1 2 3 4 5 6 7 8 9 10

4 in. (102mm) Diameter Pipe Only

Example 1

Example 2

Example 1: If the equivalent length of pipe is 23 feet with altitude of

8,000 feet you must use 4 inch (102mm) diameter type “L” or “PL”

vent.

Example 2: If the equivalent length of pipe is 12 feet with altitude of

6,000 feet you may use 3 or 4 inch (76 to 102mm) diameter type “L”

or “PL” vent

August 20, 2009 250-7251G Page 15

Castile Pellet Insert

5Venting Systems

NOTE:

In Canada, where passage through a wall or partition of

combustible construction is desired, the installation shall

conform to CAN/CSA-B365.

Figure 15.1

Fire Risk.

Inspection of Chimney:

• Masonry chimney must be in good condition.

• Meets minimum standard of NFPA 211

•

Factory-built chimney must be a minimum 6 inch

(152mm) UL103 HT.

WARNING

CAUTION

Never draw outside combustion air from:

• Wall, ﬂ

oor or ceiling cavity

• Enclosed space such as an attic or garage

NOTE:

• Illustrations reﬂ ect typical installations and are FOR

DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation may vary due to individual design

preference.

A. Full Reline With Outside Air - Horizontal

Outside Air through Rear

Wall (Horizontal)

NOTE; Use metal plate around

exhaust vent pipe and seal all

edges with non-flammable insu-

lation such as fiberglass, mineral

wool or ceramic.

Do not use high temperature

caulking materials to seal any

edge to prevent furture service-

ability.

Page 16 250-7251G August 20, 2009

Castile Pellet Insert

NOTE: Check clearances carefully for this type of instal-

lation to ensure adequate room for outside air venting.

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and

national codes and regulations.

• Consult local building, ﬁ re ofﬁ cials or authorities having

jurisdiction about restrictions, installation inspection, and

permits.

CAUTION

NOTE: In Canada only a full reline is allowed per ULC

S628, ORD ULC C1482-M1990.

B. Full Reline With Outside Air - Vertical

Figure 16.1

Outside Air

Termination

Chimney Top

(Vertical)

305mm min.

below

305mm min.

above

NOTE; Use metal plate around

exhaust vent pipe and seal all

edges with non-flammable insula-

tion such as fiberglass, mineral

wool or ceramic.

Do not use high temperature caulk-

ing materials to seal any edge to

prevent furture serviceability.

NOTE: In Canada this ﬁ replace insert must be installed

with a continous chimney liner a 6 inch (152mm) in diam-

eter extending from the ﬁ replace insert to the top of the

chimney. The chimney liner must conform to the Class

3 requirments of CAN/ULC-S635, Standard for Lining

Systems for Extising Masonry or Factory-Built Chimneys

and Vents, or CAN/ULC-S640, Standard for Lining Sys-

tems for New Masonry Chimneys.

August 20, 2009 250-7251G Page 17

Castile Pellet Insert

6Mobile Home

1. An outside air inlet must be provided for the combustion

air and must remain clear of leaves, debris, ice and/or

snow. It must be unrestricted while the appliance is

in use to prevent room air starvation which causes

smoke spillage. Smoke spillage can also set off smoke

alarms.

2. The combustion air duct system must be made of

metal. It must permit zero clearance to combustible

construction and prevent material from dropping into

the inlet or into the area beneath the dwelling and

contain a rodent screen.

3. The appliance must be secured to the mobile home

structure by bolting it to the ﬂ oor (using lag bolts). Use

the same holes that secured the appliance to the ship-

ping pallet.

4. The appliance must be grounded with #8 solid copper

grounding wire or equivalent, terminated at each end

with an NEC approved grounding device.

5. Refer to clearances to combustibles and ﬂ oor protection

requirements on pages 9 & 10 for listings to combus-

tibles and appropriate chimney systems.

6. Use silicone to create an effective vapor barrier at

the location where the chimney or other component

penetrates to the the exterior of the structure.

7. Follow the chimney manufacturer’s instructions when

installing the vent system for use in a mobile home.

8. Installation shall be in accordance with the Manufactur-

ers Home & Safety Standard (HUD) CFR 3280, Part

24.

Installation must comply with Manufactured Home and

Safety Standard (HUD), CFR 3280, Part 24.

WARNING

You must use a Quadra-Fire Outside Air Kit for instal-

lation in a mobile home.

A. Mobile Home Installation

Spark Arrestor Cap

Roof Flashing

Storm Collar

Joist Shield/Firestop Approved Class “L”

or “PL” Pellet Vent

Figure 17.1

CAUTION

THE STRUCTURAL INTEGRITY OF THE MOBILE HOME

FLOOR, WALL AND CEILING/ROOF MUST BE MAIN-

TAINED

Do NOT cut through:

• Floor joist, wall, studs or ceiling trusses.

• Any supporting material that would affect the structural

integrity.

NEVER INSTALL IN A SLEEPING ROOM.

Consumes oxygen in the room.

WARNING

Asphyxiation Risk.

Page 18 250-7251G August 20, 2009

Castile Pellet Insert

7Appliance Set-Up

B. Leveling System

Figure 18.4

A. Reversible Top or Rear Flue Adapter

The back legs are adjustable to allow for customized ﬁ t

into zero clearance boxes.

1. Loosen 2 top screws and remove 2 bottom screws.

2. Adjust leg to desired height. Leg can slide up (shorter)

or down (longer) to level the insert.

3. Tighten 2 top screws.

4. Drill 2 holes for the bottom 2 screws and re-install

screws. Figure 18.5.

Loosen top 2 screws and remove

bottom 2. Adjust leg to desired height.

Drill 2 holes and

re-install bottom 2

screws

Ammo Can Latches

Top Vent Installation

1. Release ammo can latches on each side. Figure 18.1.

2. Place the reversible adapter in the correct position for your

installation.

3. Make sure BOTH latches are in position before securing

them.

Rear Vent Installation

1. Remove the 90o adapter and installation screws from the

packaging.

Attach the 90o adapter onto the vent adapter, using the 3

screws provided. You will need to pre-drill the holes for screw

placement. Be sure to adjust the 90o adapter to the desired

position for venting before drilling.

3. Silicone the pipe joints according to the Note below.

screw

Figure 18.5

Figure 18.1 - Top Vent

Figure 18.2 - Rear Vent Figure 18.3 - Rear Vent

NOTE: All pipe must be sealed using welded

seam pipe whenever possible. Seal pipe joints

with high temperature silicone, minimum rate of

5000F (2600C).

August 20, 2009 250-7251G Page 19

Castile Pellet Insert

C. Outside Air Kit Instructions

Parts Included in Kit: 1 piece of 2 inch x 3 ft. ﬂ ex hose, 2

hose clamps, 1 collar assembly, 1 termination cap assem-

bly, 1 air intake channel, 1 trim ring, fasteners. NOTE:

Discard air intake channel, it is not used on this appliance.

1. Attach collar assembly to appliance. Figure 19.1.

Measure distance from ﬂ oor to air vent opening in

appliance and mark location on wall.

3. Use saw to cut opening in wall. Cut a 2-1/2 to 3 inch

(64-76mm) opening on inside wall and a 3 to 3-1/2

inch (76-89mm) opening on outside of house.

4. Use hose clamp to secure ﬂ ex pipe to collar assem-

bly.

5. Slide trim ring over ﬂ ex pipe and run pipe through

pre-cut hole in back of appliance and through the

wall.

6. Attach hose to outside termination cap with second

hose clamp.

7. Secure termination cap to outside surface.

8. Secure trim ring to interior wall.

Tools Needed: Phillips head screwdriver; wire cutters;

hole saw or jig saw.

CAUTION

Never draw outside combustion air from:

• Wall, ﬂ

oor or ceiling cavity

• Enclosed space such as an attic or garage

Figure 19.1

Figure 19.3

D. Zero Clearance Trim Support Instructions

Figure 19.2 - Assembled View

Item Description

1 Front, 3 inch

2Front, 5 inch

3 Cast Ring, Top & Bottom, Interchangeable

4 Side, 5 inch

5 Side, 3 inch

6 Panel Extension, 5 inch

7 Panel Extension, 3 inch

8 Panel Extension, Base Plate Only

NOTE: Only for use on small size panels.

Flex Hose

Hose Clamp

Collar

Assembly

Trim Ring Termination

Cap Assembly

Hose Clamp

Air Intake Channel

(Discard)

Page 20 250-7251G August 20, 2009

Castile Pellet Insert

Install Sides

First

Install Front Last

Bend top and bottom tabs toward inside

NOTE: Manually

pre-shape sides before

installing

Turn right side up and attach top cast rin g

Zero Clearance Panel Extension

Alignment

Hole

Cast Trim

Footer

Panel Leg

Base Plate Only Installation

Parts Needed: (1) cast ring (2) base zero clearance panel

extensions. Discard balance of parts.

Tools Needed: Phillips head screwdriver

1. Attach base zero clearance panel extensions to cast

ring.

2. Place assembly under appliance.

1. Remove contents from box and lay on protective surface

to avoid scratching the paint.

2. Lay zero clearance front and sides face down. Bend the

tab down toward the inside.

The side pieces are shipped ﬂ at. It

is much easier to

manually ﬂ ex the sides into a bowed position before

installing.

Lay 1 cast ring face up, which

will become the bottom ring

when installed. Attach the 2 sides FIRST and then the

front piece. Figure 20.1.

5. Now turn the cast ring right side up

and attach the top cast

ring . Figure 20.2.

6. Attach the zero clearance panel extensions. Figure

20.3

7. Attach cast footers. Figure 20.4.

8. Place the assembled zero clearance trim support under

the insert. Figure 20.5.

Zero Clearance

Panel Extension

Panel Leg

Cast Trim Footer

D. Zero Clearance Trim Support (Cont’d)

Figure 20.1

Figure 20.2

Figure 20.3

Figure 20.4

Figure 20.5

Figure 20.6

August 20, 2009 250-7251G Page 21

Castile Pellet Insert

E. Panel Set And Cast Trim Set

1. Screw panels

together

2. Bend tabs down

1. Screw panels

together

3. Install Cast Trim Header

2. Bend tabs

down

Mounting tabs on each panel leg

to match up with slots on insert.

Included in Panel Kit: (2) side panels, left and right; (1)

panel top; (1) fastener package.

Included in Cast Trim Kit:

(2) cast trim legs, left and right; (1)

cast trim header; (2) cast trim footers, left and right; (1) fastener

package.

Tools Needed: Powered Phillips head screw driver

F. Panel & Trim Set, Econo

1. Secure the top panel to the panel sides with the

screws provided. Figure 21.3.

2. Assemble the gold trim with the (2) corner brackets

provided. Figure 21.4.

3. Slide the assembled trim over the assembled panel

set.

4. Slide panel and trim over the top of the insert into

place matching the mounting tabs on the panel with

the slots on the insert.

Back of Top Panel

Back of Side Panel

Screws

1. Remove contents from box being careful not to scratch or

damage the cast trim pieces.

2. Lay the panel set face down on protective covering to prevent

scratching the painted surface.

3. Secure the panels legs to top panel with the screws provided.

4. Now bend the tabs down toward the backside of the panel set,

5 on top and 2 on each leg. Leave the panel set face down.

5. Place the corresponding cast trim pieces ( 2 cast trim legs and

1 cast trim header) underneath the panel set, also face down.

6. Place washer provided over tab and secure the trim and panel

together with screw. Continue for all tabs.

7. Secure cast footers with screws.

8. Remove both left and right cast sides from insert, See Figures

32.1, 32.2 and 32.3 on page 32.

9. Slide panel and trim over the top of the insert into place matching

the mounting tabs on the panel with the slots on the insert.

Included in Panel & Trim Kit:

(2) corner brackets and set

screws; (1) trim set, 3 piece; (2) side panels; (1) top panel;

(4) screws;

Tools Needed: Powered Phillips head screw driver

• Do NOT pick up assembled unit by corners.

• It is too heavy and may damage the panels.

• Pick up from center.

CAUTION

Figure 21.1

Figure 21.2 - Completed View

of Panel Set & Cast Trim Set

Figure 21.3

Figure 21.4

View of "L" Bracket

installed

Page 22 250-7251G August 20, 2009

Castile Pellet Insert

1. Open the hinged cast face and open the glass door

assembly.

2. Positioning the logs.

Place the right rear log as shown. There is a notch in

the bottom of the log for clearance for the thermocou-

ple and thermocouple cover (ceramic protection tube).

Figure 22.1

Continue placing the last 3 logs around the ﬁ repot as

show in Figures 22.2, 22.3 and 22.4. Be careful not to

block the drop tube in the back of the ﬁ rebox where pel-

lets feed into the ﬁ repot.

Four Piece Log Set Installation

Place the log over the ﬁ repot. The charred

area on the log is turned toward the back, not

the front.

The log will be about 2-1/2 inches (64mm)

above the ﬁ repot when in place. It must rest

on the 3 logs in a stable position to prevent it

from falling into the ﬁ repot. Figure 22.5.

G. Optional Log Set Placement Instructions

Notch

Thermocouple

Cover

Drop Tube

Figure 22.1

CAUTION

Logs are FRAGILE. Use extreme care when handling or

cleaning logs.

NOTE:

Due to the abrasive nature of a pellet appliance ﬁ re, the

logs are not covered under warranty. Any placement varia-

tion other than shown here can cause excessive heat and

shall void the appliance warranty.

Figure 22.2

Figure 22.3

Figure 22.4

Top Log Installation

Figure 22.5

August 20, 2009 250-7251G Page 23

Castile Pellet Insert

1. A 12 volt AC thermostat is required to operate this

pellet appliance. You may use the included wall mount

thermostat or purchase an optional programmable

thermostat or remote control. The included thermostat

is equipped with an adjustable heat anticipator. The

current rating is .05 amps. The anticipator needs to

be adjusted to the lowest setting available.

2. When mounting a thermostat on a wall, be sure to follow

your thermostat installation instructions carefully.

NOTE: Thermostat must be mounted level for accu-

rate readings. The thermostat should be mounted

on an inside wall and not in direct line with the

appliance convection air. Remove any packaging

from inside the thermostat before using.

NOTE: If the thermostat is located too close to

the appliance, you may need to set the tempera-

ture setting slightly higher to maintain the desired

temperature in your home.

3. There is a 4 screw terminal block located on the junc-

tion box to the left of the power cord inlet. The center

2 screws are for the thermostat wires. The outer 2 are

the mounting screws for the terminal block. Figure

23.1.

H. Thermostat Installation

Figure 23.1

Shock hazard.

• Do NOT remove grounding prong from plug.

• Plug directly into properly grounded 3 prong

receptacle.

• Route cord away from appliance.

•

Do NOT route cord under or in front of appli-

ance.

CAUTION

Control Box

Junction Box

Reset Button

Heat Output

Switch

Power Cord

Outlet

Thermostat

Block

Fuse

Red Call

Light

Red/Green/Amber Light

Blue Light

Page 24 250-7251G August 20, 2009

Castile Pellet Insert

8Operating Instructions

A. Fuel Size, Material and Storage

1. Wood Pellets

Fuel pellets are made from sawdust or wood by-products. If the

source material is hardwood, they can have a higher mineral

content, creating more ash. Fuels containing bark will also

have higher ash content. Minerals and other noncombustible

materials such as sand will turn into a hard, glass-like substance

called a clinker when heated to the extreme temperatures our

ﬁ repot reaches. This is what forms clinkers in the bottom of the

ﬁ repot. Trees from different areas will vary in mineral content.

That is why some fuels produce more clinkers than others.

Pellets are manufactured in either 1/4 inch or 5/16 inch (6-8mm)

diameter and should be no more than 1-1/2 inches (38mm)

in length. Pellet lengths may even vary by lot from the same

manufacturer which is why the feed rate may need to be adjusted

occasionally. If you burn pellets longer than 1-1/2 inches

(38mm) you may have an inconsistent fuel feed rate and/or

missed ignitions.

Pellet fuel quality can greatly ﬂ uctuate. We recommend using

premium grade fuel with ash content less than 1%. Even in some

fuel labeled “premium” ash content can vary from bag to bag

and possibly exceed 1%. High ash fuel, or lack of maintenance,

can cause the ﬁ repot to ﬁ ll up and thus create a potential for

smoking, sooting and possible hopper ﬁ res.

Always burn dry fuel. Burning fuel with high moisture content

takes heat from the fuel and tends to cool the appliance,

robbing heat from your home. Damp pellet fuel can clog the

feed system.

We recommend that you buy fuel in multi-ton lots whenever

possible. Buying large quantities of fuel at once will greatly

reduce the number of times the feed adjustments will need to be

made. However, we do recommend trying various brands before

purchasing multi-ton lots to ensure your satisfaction.

2. Shelled Field Corn

Extensive factory and ﬁ eld testing has demonstrated shelled

ﬁ eld corn to be an efﬁ cient and very economical fuel. We

recommend the use of a 50-50 blend of corn and wood pellets.

The only change in operation is that the feed rate may require

a slight adjustment. The BTU output of the appliance varies

slightly compared to pellets, depending on the quality of the

Fire Risk.

WARNING

• High ash fuels, or lack of maintenance, can

cause the firepot to overfill. Follow proper

shutdown procedure if ash buildup exceeds

half way point in firepot.

• Failure to do so could result in smoking,

sooting and possible hopper fires.

2. Shelled Field Corn (Cont’d)

corn used. In cases where it is acceptable for the appliance

to run full time, 100% corn will work after the ﬁ re has been

started using wood pellets.

When purchasing corn to burn in your appliance, read the

ingredient label very carefully. Do NOT purchase fuel

that contains any additives such as oils (i.e. soybean oil)

and meals as it will result in poor unit performance. If you

are buying corn the only ingredient that should be listed

is corn.

Shelled ﬁ eld corn must be 15% or less moisture content.

The corn must be clean and free from debris. Never burn

corn straight from the ﬁ eld. Stalk parts, excessive ﬁ nes and

cob remnants, etc. will clog the auger mechanism. Corn

with excessive grain dust must be screened by sifting with

3/16 (4.76mm) inch mesh screening.

Do not burn treated seed corn in your appliance. Seed corn

is treated with chemical pesticides that are harmful or fatal

if swallowed; therefore, seed corn is dangerous to have in

the house, expecially where children can reach it. Burning

treated seed corn in your appliane will void your warranty

and will destroy the exhaust system on the unit.

When changing to a different fuel, be sure to empty the

hopper of the previous fuel and vacuum the hopper before

you ﬁ ll it with the new fuel.

Risk of Chemical Poisoning.

• Do Not burn treated seed corn

• Chemical pesticides are harmful or fatal if

swallowed

• Burning treated seed corn will void your

warranty

WARNING

3. Storage

Wood pellets should be left in their original sealed bag until

using. This will prevent moisture absorption.

Shelled corn should be stored in a tight container where it

will not absorb moisture from damp or wet ﬂ oors. This will

also prevent rodents from becoming a problem.

Do not store any pellet fuel within the clearance

requirements or in an area that would hinder routine cleaning

and maintenance.

August 20, 2009 250-7251G Page 25

Castile Pellet Insert

B. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the thermostat

calls for heat, your appliance will automatically light and deliver

heat. When the room is up to temperature and the thermostat

is satisﬁ ed, the red call light will shut off and the appliance will

shut down. The red call light is located behind the left access

panel.

Figure 25.1

2. Heat Output Controls

This appliance is equipped with a heat output control switch that

has three settings or burn rates; low, medium and high. The

appliance will turn on and off as the thermostat demands. When

the thermostat calls for heat, the appliance will always start up

on High. After burning approximately 4 minutes, the appliance

will then burn at the rate at which it was originally set. If the

appliance is set at one of the lower settings, it will run quieter

but takes longer to heat up an area than if it were set at a higher

burn rate. Regardless of the burn rate, when the area is warm

enough to satisfy the thermostat, the appliance will shut off.

Heat Output

Switch

Reset Button

Ash Pan

Right

Side

C. Before Your First Fire

1. First, make sure your appliance has been properly

installed and that all safety requirements have been met.

Pay particular attention to the ﬁ re protection, venting and

thermostat installation instructions.

2. Double check that the ash pan and ﬁ rebox are empty!

3. Check the position of the thermocouple, located above

the ﬁ repot, and make sure that it protrudes approximately

3/4 inch (19mm) into the ﬁ repot.

4. Close the front door.

E. Fire Characteristics

A properly adjusted ﬁ re with the heat output control switch

set on “HIGH” has a short active ﬂ ame pattern that extends

out of the ﬁ repot approximately 4 inches (102mm). If the ﬁ re

has tall ﬂ ames with black tails and seems somewhat lazy, the

feed rate will need to be reduced. If the ﬁ re is not 4 inches

(102mm) tall, increase the feed rate. A medium and low

setting will give a shorter ﬂ ame. The ﬂ ame will rise and fall

somewhat. This is normal.

D. Starting Your First Fire

1. A thermostat is required for proper operation of this

appliance, except for corn. At this time, ﬁ ll the hopper

with pellets, set the thermostat to its lowest setting. Plug

the power cord into nearby outlet.

2. The exhaust blower will stay on for approximately 18

minutes even though the thermostat is not calling for

heat. This is normal.

Locate the heat output control switch behind the right face

on the lower right side of the ﬁ rebox. Set to the HIGH

setting and then adjust the thermostat to its highest setting.

The red call light will be on which is located on the top of

the junction box behind the right cast side. This indicates

the thermostat is calling for heat. Figure 25.1.

The fuel feed system and the igniter should

now

be on.

5. For your ﬁ rst ﬁ re it will be necessary to press the reset

button once a minute until pellets start to drop into the

ﬁ repot, then press button 1 more time. This will ﬁ ll the

feed system and allow the appliance to begin dropping

pellets. The appliance will continue to run as long as the

thermostat is calling for heat.

6. Once the appliance has ignited, let it burn for approximately

15 minutes, then set the thermostat to the desired room

temperature. Adjust the heat output control switch to the

desired setting.

CAUTION

Tip of thermocouple must be in contact with the inside

end of the thermocouple cover.

Missed ignitions can occur.

WARNING

Fire Hazard.

Keep combustible materials, gasoline

and other ﬂ ammable vapors and liquids

clear of appliance.

• Do NOT store ﬂ ammable materials in the appliance’s

vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,

CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO

START OR “FRESHEN UP” A FIRE IN THIS HEATER.

• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS

SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.

• DO NOT USE CHEMICALS OF FLUIDS TO START THE

FIRE.

• Keep all such liquids well away from the heater while it is in

use.

• Combustible materials may ignite.

Page 26 250-7251G August 20, 2009

Castile Pellet Insert

The fuel adjustment control rod is factory set, and should be

adequate for most fuels.

The set screw is located at the bottom of the hopper and

set loose at the factory so the fuel adjustment control rod

will slide by only loosening the wing nut. Do not re-tighten

bottom set screw.

However, if the flame height is too high or too low, you will

need to adjust the feed rate. Wait until the appliance has been

burning for 15 minutes before making your adjustments and

llow 15 minutes for feed adjustment to take effect.

Make

adjustments in approximately 1/2 inch increments.

1. Loosen the wing nut. Figure 26.1.

2. Adjust the fuel adjustment control rod towards the

"+" symbol to increase the feed rate and ﬂ ame height or

towards the "-" symbol, to decrease the feed rate and ﬂ ame

height.

3. Re-tighten the wing nut.

F. Feed Rate Adjustment

Figure 26.1

Control Box

Junction Box

Reset Button

Heat Output

Switch

Power Cord

Outlet

Thermostat

Block

Fuse

Red Call

Light

Red/Green Light

Blue Light

Wing Nut

"+"

"-"

G. Iginition Cycles

1. During each ignition cycle, it is normal to see some smoke

in the ﬁ rebox. The smoke will stop once the ﬁ re starts.

2. The convection blower will automatically turn on after your

appliance has reached the set temperature. This blower

transfers heat from your appliance into the room, and will

continue to run after the thermostat has stopped calling

for heat until the appliance has cooled down.

3. Occasionally the appliance may run out of fuel and shut

itself down. When this happens, the red call light will

be on. To restart it, ﬁ ll the hopper and press the reset

button. Figure 26.2. When you press the reset button

the red call light will go out. Release the button and the

light will come back on. You should see a ﬁ re shortly.

If not, follow the instructions on page 25, “Starting Your

First Fire”.

WARNING

Fire Risk

Do NOT operate appliance:

• With appliance door open.

• Firepot ﬂ oor open.

• Cleaning slide plates open.

Do NOT store fuel:

• Closer than required clearances to com-

bustibles to appliance

• Within space required for loading or ash

removal.

Back side of Firepot

Firepot floor left open

Figure 26.2 - DO NOT LEAVE FIREPOT FLOOR OPEN

Figure 26.1

August 20, 2009 250-7251G Page 27

Castile Pellet Insert

H. Frequently Asked Questions

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

CAUTION

ISSUES SOLUTIONS

1. Metallic noise. 1. Noise is caused by metal expanding and contracting as

it heats up and cools down, similar to the sound pro-

duced by a furnace or heating duct. This noise does not

affect the operation or longevity of your appliance.

2. Ash buildup on glass. 2. This is normal. Clean the glass.

3. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will

produce more ash, the higher burn settings produce

less. The more it burns on low the more frequent clean-

ing of the glass is required.

4. Fire has tall ﬂ ames with black tails and is lazy. 4. The feed rate needs to be reduced or the ﬁ repot needs

cleaning. Heat exchanger or exhaust blower needs

cleaning.

5. Smokey start-up or puffs of smoke from the airwash. 5. Either the ﬁ repot is dirty or there is too much fuel at

start-up and not enough air. Close down feed rate 1/4

(6mm) inch at a time until this no longer happens.

6. Large ﬂ ame at start-up. 6. This is normal. Flame will settle down once the ﬁ re is

established.

Page 28 250-7251G August 20, 2009

Castile Pellet Insert

9Troubleshooting

With proper installation, operation, and maintenance your appliance will provide years

of trouble-free service. If you do experience a problem, this troubleshooting guide

will assist a qualiﬁ ed service person in the diagnosis of a problem and the corrective

action to be taken. This troubleshooting guide can only be used by a qualiﬁ ed

service technician.

Symptom Possible Cause Corrective Action

Plug in appliance - No

response. No current to outlet.

.7 amp fuse defective.

#3 snap disc tripped or defective.

Control box defective.

Check circuit breaker at service panel.

Replace fuse.

Reset or replace snap disc.

Replace control box.

Call light on. No ﬁ re.

No fuel in ﬁ repot. Out of fuel.

#2 snap disc may be defective.

Vacuum switch not closing, no vacuum.

Control box defective.

Check hopper. Fill with fuel.

Replace snap disc.

Check exhaust blower is plugged in and

operating.

Check vacuum switch is plugged in.

Check vacuum hose is in good condition,

clear and connected at both ends.

Check thermocouple is in good condition

and plugged in properly.

Make sure venting system is clean.

Make sure front door is closed.

Replace control box.

Call light on. No ﬁ re.

Partially burned fuel in

ﬁ repot.

Firepot clean-out plate not closed.

Firepot is dirty (missed ignition).

Check that ﬁ repot clean-out plate is fully

closed.

Clean ﬁ repot. Make sure there is no clinker

in the ﬁ repot.

Clinkers may have to be broken up with

ﬁ repot scraper tool or other means.

Call light on. No ﬁ re.

Unburned pellets in

ﬁ repot.

Firepot clean-out plate not closed.

Firepot is dirty.

Ignition hole blocked.

Igniter not working.

Control box defective.

Check that ﬁ repot clean-out plate is fully

closed.

Clean ﬁ repot. Make sure there is not a

clinker in the ﬁ repot. Clinkers may have to

be pushed out of ﬁ repot with ﬁ repot scraper

tool or other means.

Scrape with solid piece of wire.

Remove ash drawer to see if igniter is

glowing red on start-up.

Check igniter wires for good connection.

Replace igniter using 1/4 inch (6mm) male

/female spade connectors.

Replace control box.

Slow or smoky start-up. Firepot clean-out plate not closed.

Firepot is dirty.

Excessive amount of fuel at start-up.

Check that ﬁ repot clean-out is fully closed.

Clean ﬁ repot. Make sure there is not a

clinker in the ﬁ repot. Clinkers may have to

pushed out of ﬁ repot with ﬁ repot scraper

tool or other means.

Reduce feed rate using feed rate adjust-

ment control rod located inside hopper.

August 20, 2009 250-7251G Page 29

Castile Pellet Insert

Symptom Possible Cause Corrective Action

Slow or smoky start-up

(Cont’d)Dirty exhaust and/or venting system. Check for ash build up in appliance,

including behind rear panels, ﬁ rebox, heat

exchanger, exhaust blower and venting.

Feed system fails to

start. Out of fuel.

#2 snap disc may be defective.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Feed spring not turning with feed motor.

Feed motor defective or not plugged in.

Check hopper, ﬁ ll with fuel.

Replace snap disc. Firebox door must be

closed securely.

Check exhaust blower is plugged in and

operating.

Check vacuum switch is plugged in.

Check vacuum hose is in good condition,

clear and connected at both ends.

Check thermocouple is in good condition

and plugged in properly.

Make sure venting system is clean.

NOTE: High winds blowing into the vent-

ing system can pressurize the ﬁ rebox

causing loss of vacuum.

Empty hopper of fuel. Use a wet/dry

vacuum cleaner to remove remaining fuel,

from hopper, including feed tube.

Check feed chute for obstructions.

Loosen 2 screws and jiggle feed assembly.

Check that set screw is tight on feed

spring shaft at end of feed motor.

Check connections on feed motor, replace

if defective.

No call light. Appliance

does not begin start

sequence.

Thermostat not set to a high enough tempera-

ture.

Snap Disc #3 tripped.

No power.

Fuse blown.

Connections at thermostat and/or appliance not

making proper contact.

Defective thermostat or thermostat wiring.

Control box defective.

Adjust thermostat above room tempera-

ture.

Reset snap disc.

Connect to power.

Replace fuse.

Check connections at thermostat and

appliance.

Replace thermostat or wiring.

NOTE: To test thermostat and wiring, use

a jumper wire at the thermostat block on

the appliance to by-pass thermostat and

wiring.

Replace control box.

Appliance fails to shut

off. Call light on. Turn thermostat off.

If call light does not go out, disconnect

thermostat wires from appliance. If call

light does go out, thermostat or wires are

defective.

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Castile Pellet Insert

Symptom Possible Cause Corrective Action

Convection blower fails to

start. No call light.

#1 snap disc defective.

Blower not plugged in.

Blower is defective.

Control box is defective.

Defective control box.

Replace snap disc.

Check that blower is plugged into wire har-

ness.

Replace blower.

Replace control box.

Exhaust blower fails to

start or does not shut off. Blower not plugged in.

Blower is clogged with ash.

Blower is defective.

Control box is defective.

Check that blower is plugged into wire har-

ness.

Clean exhaust system.

Replace blower.

Replace control box.

Large, lazy ﬂ ame, orange

color. Black ash on glass. Dirty appliance.

Poor fuel quality, high ash content.

Firepot clean-out plate not completely

closed.

Excessive amount of fuel.

Clean appliance, including ﬁ repot, heat

exchangers and venting system. Remove

stainless steel bafﬂ e from ﬁ rebox to clean

ash from on top of bafﬂ e. Clean behind rear

brick panels. Change fuel brand to pre-

mium.

Check that ﬁ repot clean-out plate is fully

closed.

Reduce feed rate using feed rate adjustment

control rod located inside hopper.

Nuisance shutdowns. Low ﬂ ame.

Sawdust buildup in hopper.

Feed motor is reversing.

Defective thermocouple.

Defective control box

Firepot more than 1/2 full

Increase feed by opening feed rate adjust-

ment control rod located inside hopper.

Clean hopper, see page 31.

Check for good connections between feed

motor and wire harness.

Replace thermocouple.

Replace control box.

See page 31 for detailed instructions for

“High Ash Fuel Content Maintenance”

Appliance calls for heat.

Call light illuminates.

Exhaust blower starts.

No feed or igniter.

Thermocouple is defective or not properly

plugged in.

Defective control box

Check connections on thermocouple or

replace if defective.

A ﬂ ashing yellow light on the control box

indicates a problem with the thermocouple.

Replace control box.

August 20, 2009 250-7251G Page 31

Castile Pellet Insert

10Maintaining & Servicing Your Appliance

C. General Maintenance & Cleaning

1. Types of Fuel

Depending on the type of fuel you are burning will dictate how

often you have to clean your ﬁ repot.

If the fuel you are burning has a high dirt or ash content or

you are burning shelled ﬁ eld corn, it may be necessary to

clean the ﬁ repot more than once a day.

Dirty fuel will cause clinkers to form in the ﬁ repot. A clinker

is formed when dirt, ash or a non-burnable substance is

heated to 2000°F (1093°C) and becomes glass-like. See

“D” page 35 in this section for more details on fuels with

high ash content.

Clinker

Figure 31.1 - Clinker

Shock and Smoke Hazard

• Turn down thermostat, let appliance completely

cool and exhaust blower must be off. Now you

can unplug appliance before servicing.

• Smoke spillage into room can occur if appliance

is not cool before unplugging.

• Risk of shock if appliance not unplugged before

servicing appliance.

CAUTION

A. Proper Shutdown Procedure

Cleaning or Inspection Frequency Daily Weekly Monthly Yearly

Ash Pan Every 5 bags of fuel OR X

Ash Removal from Firebox More frequently depending on

the fuel type or ash build-up OR X

Beneath Heat Exchanger Every 1 ton of fuel OR X

Blower, Combustion (Exhaust) More frequently depending on

the fuel type OR X

Blower, Convection More frequently depending on

the fuel type OR X

Door Latch Inspection Prior to heating season OR X

Exhaust Path More frequently depending on

ash build-up OR X

Firebox - Prepare for Non-Burn Season At end of heating season OR X

Firepot - Burning pellets - hardwood Every 3 bags OR X

Firepot - Burning pellets - softwood Every 5 bags OR X

Firepot - Burning Corn Every 1 bag OR X

Glass When clear view of ﬁ repot

becomes obscure OR X

Heat Exchanger & Drop Tube Every 1 ton of fuel OR X

Hopper Every 1 ton of fuel or when

changing fuel types OR X

Top Vent Adapter More frequently depending on

the fuel type or ash build-up OR X

Venting System More frequently depending on

the fuel type OR X

B. Quick Reference Maintenance Chart

Follow the detailed instructions found in this

section for each step listed as referenced in the

chart below.

NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of

ash at the recommended interval or you see soot coming from the vent. Not properly

cleaning your appliance on a regular basis will void your warranty.

Page 32 250-7251G August 20, 2009

Castile Pellet Insert

3. Cleaning Firepot with Cleaning Rod & Firepot

Scraper

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and cool

and the exhaust blower off. If you are just cleaning the

ﬁ repot, there is no need to unplug the appliance.

b. Pull ﬁ repot cleaning rod OUT a couple of times to help

shake debris loose. See Figure 33.1 on page 33. If rod

is hard to pull, it may be necessary to use your ﬁ repot

clean-out tool to chip away material that has built up

on the bottom plate of the ﬁ repot and to push out any

clinkers. Larger clinkers may have to be removed from

the top of the ﬁ repot. Corn clinkers can be especially

difﬁ cult to break up.

c. The firepot floor plate must be fully closed when

ﬁ nished. See Figure 26.2 on page 26.

WARNING

• NEVER pull ﬁ repot cleaning rod or cleaning

slide plates out when appliance is operating.

• The cleaning slide plates must be fully

CLOSED when appliance is operating.

•. Hot pellets may fall into ashpan and start a ﬁ

or mis-starts due to lack of vacuum.

Fire Risk

a. Loosen screw on top right corner directly under the cast

top, but do not remove. Figure 32.1.

b. With thumb, press upward on the frame to relieve the

pressure on the cast side. Figure 32.2.

c. Slide the cast side downward as shown in Figure 32.3.

(The top has been removed to show the details.

d. Lay sides on protective padding to avoid scratching the

paint or chipping the porcelain.

e. Repeat for the other side.

Front

Right

Cast

Side

Top

CAST

SIDE

Flex frame upward with thumb

to relieve pressure on cast side.

Figure 32.1

Figure 32.2

Figure 32.3

2. Remove Cast Sides for Cleaning & Maintenance

4. Ash Removal from Firebox

• Frequency: Weekly or more frequently depending on

ash build-up.

• By: Homeowner

a. There must not be any hot ashes in the ﬁ rebox during

cleaning so allow the appliance to completely cool.

The ﬁ rebox ash should be removed every time the

ﬁ repot is cleaned. Frequent cleaning of the ash in

the ﬁ rebox will help slow down the build-up of ash in

the exhaust blower and vent system.

b. Plug in your appliance, if unplugged, and turn the

thermostat on and immediatley shut it off to start the

exhaust blower on its cycle time. It will pull ﬂ y ash

out the exhaust instead of into the room.

c. Open cast hinged face. Directly underneath the

ﬁ rebox door and to the left and right of the ﬁ repot are

2 cleaning slide plates with ﬁ nger holes. Pull both

slide plates out and then open the glass door. Sweep

the remaining ash from the ﬁ rebox into the 2 open

holes. A paint brush works well for this. Close slide

plates.

d. This ash is deposited in the same ash pan as the

ﬁ repot debris. The ash pan should be emptied every

time you clean the ﬁ rebox. Remember to place

the ash and debris into a metal or noncombustible

container.

August 20, 2009 250-7251G Page 33

Castile Pellet Insert

8. Cleaning Beneath Heat Exchanger

• Frequency: Monthly or after burning 1 ton of fuel

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off

b. A more thorough cleaning is needed to remove the

excess ash that is left behind from the use of the

cleaning rods for the heat exchanger tubes.

c. The ash will be resting on the back of the bafﬂ e.

This will require removing the cast bafﬂ e. Please

refer to page 33 for a detailed explanation of remov-

ing the bafﬂ e.

NOTE:

There are heavy duty vacuum cleaners speciﬁ cally

designed for solid fuel appliance cleaning.

9. Cleaning the Exhaust Path

• Frequency: Yearly or more frequently depending on

ash build-up.

• By: Homeowner

a. Appliance must be completely cool.

Open cast front door. Remove right brick and thoroughly

vacuum the area and continue throughout the rest of

the ﬁ rebox. See Figure 37.3 on page 37.

c. Replace right brick and close cast front door.

6. Cleaning Heat Exchanger Chambers & Drop Tube

• Frequency: Monthly or every 1 ton of fuel

• By: Homeowner

The amount of ash buildup in the ﬁ repot will be a good

guide to determine how often you should clean the heat

exchangers.

a. Allow the appliance to completely cool down before

pulling the cleaning rods. Turn the thermostat on and

then immediately off to start the exhaust blower on its

cycle time. It will pull ﬂ y ash out the exhaust instead

of into the room. Open the cast front door to access

the 2 cleaning rods. Figure 33.1.

b. Locate the 2 rods directly underneath the heat

exchanger tubes. Rods are bent at a 90° angle for

easy handling.

c. To clean, pull the rods straight out until it stops,

approximately 10 inches (254mm). Slide the rods

OUT and IN a couple of times.

5. Cleaning Ash Pan

• Frequency: Weekly or every 5 bags of fuel

• By: Homeowner

Locate the ash pan underneath the ﬁ repot. Open the

bottom ash door and slide the ash pan straight out.

Empty into a non-combustible container and re-install

ash pan. See Disposal of Ashes.

Disposal of Ashes

WARNING

• Ashes should be placed in metal container

with tight ﬁ tting lid.

• Ashes should be retained in closed container

until all cinders have thoroughly cooled.

7. Disposal of Ashes

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a metal container with a

tight-ﬁ tting lid. The closed container of ashes should

be placed on a non-combustible ﬂ oor or on the ground,

well away from all combustible materials, pending ﬁ nal

disposal.

If the ashes are disposed of by burial in soil or otherwise

locally dispersed, they should be retained in the

closed container until all cinders have been thoroughly

cooled.

WARNING

Heat exchanger cleaning rods may be warm

to the touch. For safety purposes wear

gloves.

Do not pull heat exchanger cleaning rods

while appliance is operating.

Push cleaning rods IN when done, DO NOT

leave cleaning rods OUT. Injury can occur.

Figure 33.1

CLEANING RODS

10 Heat Exchanger Tubes

4. Ash Removal from Firebox (Cont’d)

e. The 2 cleaning slide plates must be fully closed when

cleaning is complete. See Disposal of Ashes.

Page 34 250-7251G August 20, 2009

Castile Pellet Insert

12. Cleaning the Glass

• Frequency: When clear view of the ﬁ repot becomes

obscure

• By: Homeowner

a. Appliance must be completely cool before cleaning

glass.

b. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe off with dry towel.

10. Cleaning the Hopper

• Frequency: Monthly or after burning 1 ton of fuel

• By: Homeowner

After burning approximately 1 ton of fuel you will need to

clean the hopper to prevent sawdust build-up.

A combination of sawdust and pellets on the auger

reduces the amount of fuel supply to the ﬁ repot. This

can result in nuisance shutdowns and mis-starts.

a. The appliance must be in complete shutdown. Allow

the appliance to completely cool down.

b. Empty the hopper of any remaining pellets.

c. Vacuum the hopper and feed tube.

11. Soot and Fly Ash: Formation & Need for Removal

in Exhaust Venting System.

• Frequency: Yearly or more frequently depending on

ash build-up.

• By: Qualiﬁ ed Service Technician/Homeowner

Be sure the appliance is allowed to cool, has been unplugged

and the exhaust blower is off.

The products of combustion will contain small particles of ﬂ y

ash. The ﬂ y ash will collect in the exhaust venting system

and restrict the ﬂ ow of the ﬂ ue gases.

At start-up if there is incomplete combustion, or if there is a

shutdown or incorrect operation of the appliance it will lead

to some soot formation. This will collect in the exhaust vent-

ing system.

The venting system may need to be cleaned at least once a

year or more often depending upon the quality of your fuel

or if there is a lot of horizontal pipe sections. Ash will build

up more quickly in the horizontal sections.

13. Cleaning Convection Blower - Requires No

Lubrication

• Frequency: Yearly or as needed

• By: Qualiﬁ ed Service Technician

a. The appliance must be in complete shutdown and

completely cooled.

b. Remove both the left and right cast sides.

c. Use either a can of compressed air or an air com-

pressor.

d. Reach as far back as possible and spray com-

presssed air liberally from both sides at the blower.

This will remove any lint or dust build-up on the

impellers.

14. Cleaning Exhaust Blower - Requires No

Lubrication

• Frequency: Yearly or as needed

• By: Qualiﬁ ed Service Technician

• Task: Contact your local dealer.

15. Door Latch Inspection

• Frequency: Prior to heating season

• By: Homeowner

The door latch is non-adjustable but the gasketing between

the glass and ﬁ rebox should be inspected periodically to

make sure there is a good seal.

NOTE: There is no gasket on the bottom of glass.

Handle glass with care.

• Inspect the gasket to ensure it is

undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass

assembly removed.

WARNING

• Do NOT operate with glass cracked, broken or

scratched.

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or

slamming glass.

• Do NOT clean glass when hot.

CAUTION

• Do NOT use abrasive cleaners.

• Use a hard water deposit glass cleaner on white ﬁ lm.

• Refer to maintenance instructions.

August 20, 2009 250-7251G Page 35

Castile Pellet Insert

17. Preparing Firebox for Non-Burn Season

• Frequency: Yearly

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is off.

Remove all ash from the ﬁ rebox and vacuum thoroughly.

c. Paint all exposed steel, including cast-iron.

•

Use the Touch-Up paint supplied with the appliance;

or;

• Purchase paint from your local dealer.

• Must use a high-temperature paint made speciﬁ -

cially for heating appliances.

16. Door Gasket Inspection

• Frequency: Monthly or after burning 1 ton of fuel

• By: Homeowner

To inspect the door rope (gasket), open the door and see

that the door rope extends approximately 1/8 to 3/16 inch

(3 to 9.5mm) from the door rope channel.

It should show signs of compaction all the way around the

door where the rope contacts the face of the insert.

WARNING

Fire and Smoke Risk.

• High ash fuels or lack of maintenance

can cause ﬁ repot to overﬁ ll. Follow

proper shutdown procedure if ash buildup

exceeds half way point in ﬁ repot.

• Failure to do so could result in smoking,

sooting and possible hopper ﬁ res.

Correct Flame Size, Yellow/White in Color

Correct

Figure 35.3

Tall, Lazy Flame, Orange in Color

Incorrect

Figure 35.1

Figure 35.2

D. High Ash Fuel Content Maintenance

• Frequency: When the ash build-up exceeds more

than half way up the ﬁ repot.

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create

conditions that make the ﬁ repot ﬁ ll quickly with ashes and

clinkers.

This condition makes the appliance susceptible to overﬁ lling

the ﬁ repot with pellets which may result in smoking, sooting

and possible hopper ﬁ res. Figure 35.1 shows an example

where the ﬁ repot overﬁ lls, pellets back up into the feed tube

and ash has accumulated in the ﬁ rebox.

An inefﬁ cient and non-economical method of burning of fuel

caused by poor quality pellet fuel is shown in Figure 35.2.

The correct ﬂ

ame size when good quality, premium pellet

fuel is burned is shown in Figure 35.3.

If the ash buildup exceeds the half way point in the ﬁ repot

IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

Page 36 250-7251G August 20, 2009

Castile Pellet Insert

E. Igniter Replacement

a. Shut down the appliance by turning down the thermostat

and let the appliance completely cool down. After the

appliance has cooled down, unplug it and remove the

ash pan.

b. The wire leads to the igniter are connected to the wire

harness with 1/4 inch (6mm) male / female spade

connectors. These wires will pull forward approximately

4 to 5 inches (102 to 127mm). Disconnect the spade

connections and remove the igniter from the chamber.

Loosen the thumb screw and slide igniter out.

c. Install new igniter into the chamber and tighten the

thumb screw. Re-connect the wires to the 2 leads with

the spade connectors.

d. Remove the right cast side and pull the wire leads

back toward the rear of the appliance to take-up the 4

to 5 inches (102mm to 107mm) previously pulled out.

This will keep the wires out of the way of the ash pan.

Double check that the igniter wires are clear of any

movement, i.e. ash pan, ﬁ repot cleaning rod, cleaning

slide plates, etc.

f. Re-install the ash pan and then re-install the cast side

panel and re-connect the power.

a. Open hinged cast face and lift door assembly off

from the insert and lay on a ﬂ at surface face down.

b. Using a screwdriver, tap the bottom of the rope

retainer rod to push it up out of the hole. The top

end of the rod will slide up. Swing the rod toward

you from the bottom and remove the rod. Repeat

for other side.

c. Remove old glass and replace with new glass.

d. Slide the retainer rod into the top hole ﬁ rst, and then

line up the bottom crimped end with the hole in the

door. The crimped end must be paralle with the glass

in order to insert it into place. Figure 36.2.

F. Glass Replacement

• Glass is 5mm thick high temperature heat-

resistant ceramic glass.

• DO NOT REPLACE with any other material.

• Alternate material may shatter and cause

injury

WARNING

Figure 36.1

Crimped end must be

parallel with the glass

Crimped end

at the bottom

Slide this

end in first

Rope Retainer

Rods

Glass

Figure 36.2

Igniter

Igniter Bracket

Thumb Screw

August 20, 2009 250-7251G Page 37

Castile Pellet Insert

Re-installing Bafﬂ e & Brick Set

1. Place right brick in behind the right bracket, and then

slide to the left so the tabs are behind the center brick.

Figure 37.4

The brick will be ﬂ ush against the back wall and notches

exposed in the side bracket. Figure 37.5.

3. Lift slightly and pull the right edge of the brick forward until

it stops and then drops down into both top and bottom

notches of right bracket and locks into place. Figures

37.1 and 37.2.

4. Repeat for left brick.

5. Insert bafﬂ e into top front inside the ﬁ rebox and pull for-

ward. Then raise up the bottom end and insert bafﬂ e tab

into slot on the top of the right bracket to lock into place.

Figure 37.3. Place the left side hook at the bottom of

the bafﬂ e over the top edge of brick for stability. Figure

37.4.

6. The bafﬂ e does not completely cover the top of the ﬁ re-

box. There is an opening on the left as shown in Figure

37.5.

G. Bafﬂ e & Brick Set Removal

Figure 37.3

Hook on

left side Tab on

right side

Tabs

Brick is flush against back wall

Notches

exposed

Figure 37.4

Figure 37.5

Remove Right

& Left Brick

Vacuum

Exhaust Area

Right Brick

Removed

Figure 37.1

Figure 37.2

1. Follow proper shutdown procedures on Page 31.

The top bafﬂ e has a hook on the bottom left side that

rests on the top lip of the cast brick. There is a tab on

the bottom right side that hooks into the side bracket.

Remove the top bafﬂ e by ﬁ rst pulling the bafﬂ e forward

until back edge drops down. Then slide bafﬂ e back until

the front edge clears the shelf that it had been resting on.

Figure 37.1.

. The top bafﬂ e must be removed before you can remove

the right and left brick. Remove the right brick by hold-

ing top lip of brick and lifting up, then push outside edge

back. Slide brick to the right until it is ﬂ ush with the ﬁ rebox.

Rotate the inside edge of the brick forward and remove

brick. Repeat for left brick. Figure 37.2.

Page 38 250-7251G August 20, 2009

Castile Pellet Insert

Figure 38.1

Figure 38.2

Hook on

left side Tab on

right side

Figure 38.3

Figure 38.4

Figure 38.5

Lift brick, pull forward at an angle

and drop down into notches

Re-installing Bafﬂ e & Brick Set (Cont’d)

August 20, 2009 250-7251G Page 39

Castile Pellet Insert

11 Reference Materials

7. Heat Exchangers

The heat exchangers transfer heat from the exhaust system

into convection air. There are 2 clean out rods located under

the heat exchangers.

8. Heat Output Switch

The heat output switch is located on the lower right side of

ﬁ rebox, behind the right face above the reset button. The

function of the heat output switch is to regulate the burn rates;

low, medium and high settings.

9. Igniter

The igniter is mounted on the base of the ﬁ repot. Combustion

air travels over the red hot igniter creating super heated air

that ignites the pellets.

10. Junction Box And Wiring Harness

The junction box is located behind right cast side of the

appliance. The junction box and wiring harness are replaced

as one component.

11. Power Supply

The power outlet is located behind the right cast side of the

appliance behind the thermostat block on the junction box.

Check the wall receptacle for 120 volt, 60 Hz (standard

current). Make sure the outlet is grounded and has the correct

polarity. A good surge protector is recommended. When

operating with a generator you need at least 600 watts of

power, or with an inverter at least 800 watts of power available

for the appliance during the start cycle.

12. Red Call Light

The red call light is located behind the fuse behind the right

cast side. The function of the red call light is to indicate that

the thermostat is calling for heat.

13. Reset Button

The reset button is located on the lower right side of ﬁ rebox

behind right face and below the heat output control switch. The

function of the switch is to momentarily open the thermostat

circuit, which restarts the system.

14. Thermocouple

The thermocouple is located on top of the ﬁ repot inside

the thermocouple cover (ceramic protection tube). The

thermocouple sends a millivolt signal to the control box

indicating the preset temperatures of the green and red lights

have been obtained.

15. Thermostat

The appliance is designed to run on a 12 volt AC thermostat.

The heat anticipator, if present, should be set on the lowest

setting available.

When describing the location of a component

part it is always AS YOU FACE THE FRONT

OF THE APPLIANCE.

2. Convection Blower

The convection blower is mounted at the bottom rear of the

appliance. There are 2 impellers, one on each side of the

motor. The convection blower pushes heated air through the

heat exchange system into the room.

3. Exhaust Blower

The exhaust blower is mounted on the right side of the

appliance behind the right cast side. The exhaust blower is

designed to pull the exhaust from the appliance and push it

out through the venting system.

4. Feed System

The feed system is located on the right side and can be

removed as an entire assembly. The assembly includes

the feed motor, mounting bracket, bearing and feed spring

(auger). The hollow feed spring (auger) pulls pellets up the

feed tube from the hopper area and drops them down the

feed chute into the ﬁ repot.

5. Firepot

The ﬁ repot is made of high quality ductile iron and has a

cleaning pull-out rod. The ﬂ oor of the ﬁ repot opens for

cleaning when you pull out the rod. Be sure that the ﬂ oor

returns to a completely closed position or your appliance will

not operate properly.

6. Fuse

The fuse is located on the right side behind the control box.

The fuse will blow should a short occur and shut off power

to the appliance.

NOTE:

Do NOT open the control box. This will void the

warranty. If you need to plug in or remove the control

box you must ﬁ

rst unplug the appliance.

1. Control Box

The control box is located on lower right side of

appliance, behind cast side on top of the junction

box.

b. There is a light located inside of the control box. The

internal light will turn green when the appliance has

reached a temperature of 200οF (93°C) in the ﬁ repot.

and will turn red when it reaches 600oF (315°C).

c. There is also an internal blue light located in the upper

left corner of the control box. When you plug in the

appliance the blue light will automatically start blinking

6 blinks every 10 seconds for 60 seconds and then will

stop.

A. Component Function E

Page 40 250-7251G August 20, 2009

Castile Pellet Insert

16. Snap Disc #1 (Convection Blower) 110°F

Snap disc #1 is located behind the right cast side of the ﬁ rebox

above the red call light. There are 2 purple wires connected

to it. This snap disc turns the convection blower on and off as

needed. Power is always present at snap disc #1.

17.

Snap Disc #2 (Fuel Delivery Interrupt) 250°F

Snap disc #2 is located on the back side of the feed drop

tube. There is 1 orange wire and 1 black wire connected to

it. This snap disc will turn off the feed system, which will turn

off the appliance if an overﬁ re condition should occur or if the

convection blower should fail to operate. If this occurs the

snap disc with automatically reset itself.

18.

Snap Disc #3 (Burn Back Protector) 250°F

Snap disc #3 is mounted on the back of the auger tube in the

center of the appliance and has a reset button. To access

it remove the right cast side. If the ﬁ re tries to burn back

into the feed system or push exhaust up the feed tube, this

snap disc will shut the entire system off. This disc must be

manually reset.

Thermocouple

Burn

Selector

Thermostat

Block

Female

Male

Igniter

Call

Light Snap

Disc #3

Reset

Button Fuse

Receptacle

Snap

Disc #1

Exhaust

Blower

Convection

Blower

Vacuum

Switch Snap

Disc #2 Capacitor Feed

Motor

Yellow

Blue

Gray

Black

White

Red

Purple

Red

White

19. Vacuum Switch

The vacuum switch is located at the back of the appliance.

This switch turns the feed system on when vacuum is present

in the ﬁ rebox. The vacuum switch is a safety device to shut

off the feed motor if the exhaust or the heat exchanger

system is dirty or plugged or if the ﬁ rebox door is open.

20. Wiring Harness

See Figure 40.1 below

Figure 40.1

August 20, 2009 250-7251G Page 41

Castile Pellet Insert

B. Component Locations

Figure 41.2 - Cleaning Rods & Heat Exchanger Tubes

Figure 41.1 - Blowers & Feed Motor

Figure 41.3

Feed Motor

Exhaust

Blower

Convection Blower

CLEANING RODS

10 Heat Exchanger Tubes

Control Box

Junction Box

Reset Button

Heat Output

Switch

Power Cord

Outlet

Thermostat

Block

Fuse

Red Call

Light

Red/Green/Amber Light

Blue Light

Page 42 250-7251G August 20, 2009

Castile Pellet Insert

C. Exploded Drawing

Figure 42.2

12 13

19 20

7025-006 3-24-09

August 20, 2009 250-7251G Page 43

Castile Pellet Insert

D. Service Parts and Accessories

When requesting service or replacement parts for your

appliance please provide model number and serial number.

All parts listed may be orderd from an authorized dealer.

IMPORTANT: THIS IS DATED INFORMATION To order the entire assembly, order the top line part number only.

To order an individual part from an assembly, order the part(s)

listed in the indented portion.

HOW TO ORDER

Stocked

at Depot

Item Description Comments Part Number

1 Hopper Top Assembly SRV414-5830

Feed Adjustment Bracket

Assembly SRV414-6230

2 Plate, Cover, Outer Can 480-1300

3 Leveling Leg SRV414-0210

4 Bracket, Hinge Attaches to Unit SRV414-0610

5 Bafﬂ e Assembly UK-30KPEL

6 Brick, Left / Right, Cast Interchangeable 414-0270

7 Firepot Assembly SRV414-5200 Y

Bushing, Firepot 410-8320

Floor, Firepot 414-0290

Gasket, Firepot 240-0930 Y

Nut, Lock 1/4-20 226-0090

Bolt, Firepot, 1-1/4” Long 225-0120

8 Pull Rod Assembly 414-5270

Clip, Hitch Pin, #25 229-0360

Spring, Firepot 200-2050

9 Top Cast

Matte Black 414-0060BK

Must Specify Porcelain Color 414-0060POR

Must Specify Powder Coat Color 414-0060PWD

10 Top Slide Assembly Left 414-5180

11 Face

Matte Black 414-0040BK

Must Specify Porcelain Color 414-0040POR

Must Specify Powder Coat Color 414-0040PWD

Face Hinge For Black Units SRV414-0940

For Porcelain & Powder Coat Units SRV414-0950

12 Backer, Side Window Interchangeable 414-0280

13 Glass Assembly, Side, 1 Piece 5-7/8 in. W x 9 in. H, Interchangeable 414-5380 Y

Gasket, Channel 1/8X1-1/4 Qty: 10 Ft., Field cut to size 7000-377/10 Y

Speed Nut 5/16 Qty: 24 7000-422/24 Y

14 Side

Matte Black 414-0050BK

Must Specify Porcelain Color 414-0050POR

Must Specify Powder Coat Color 414-0050PWD

15 Top Slide Assembly Right 414-5170

16 Door Assembly

SN # 0071389650 & Above, Bottom

Airwash 413-5110

SN # 0071389649 & Below, Top Airwash 414-5190

Page 44 250-7251G August 20, 2009

Castile Pellet Insert

Gasket, Tadpole, 3/8 Qty: 10 Ft., Field cut to size 842-5130 Y

Glass Assembly 17-1/in. W x 11-5/8 in. H 7001-038 Y

Hinge, Female 450-2910

Retainer, Rope 7001-192

Tape, Door Corner Qty: 1 Ft., Field cut to size SRV7027-227

17 Door Latch Assembly 413-5200

18 Heating Element Assembly 18”

(Loop Igniter)

Qty: 1 SRV7000-462 Y

Qty: 10 SRV7000-462/10 Y

Washer, 1/4 Sae Qty: 24 28758/24 Y

Wing Thumb Screw 8-32X1/2 Qty: 24 7000-223/24 Y

19 Brick, Center, Cast 414-0260

20 Ash Pan 414-0130

21 Wire Harness SRV414-1040 Y

Capacitor, Rep Jumper 230-2150

Igniter Extension 7000-218

22 Control Board 3 Speed SRV7000-205 Y

23 Snap Disc, Manual Reset, # 3 SRV230-1290 Y

24 Snap Disc, 110-20 SRV230-1220 Y

25 Outer Skin 414-0500

26 Blower, Exhaust Combustion 812-4400 Y

Gasket, Exhaust Combustion

Blower

Between Housing & Stove 240-0812 Y

Between Housing & Motor (round) 812-4710

27 Exhaust Transition Assembly 414-5100

Latch, Draw 229-0230

28 Exhaust Adapter Assembly 414-5110

Gasket, Flue Adapter 240-0850

29 Blower, Convection 812-4900 Y

Blower Magnet 7019-188

30 Feed Assembly 414-5400

Bearing, Feed System, Nylon 410-0552

Collar, Set, 7/8 229-0520

Feed Motor Bracket Assembly 7001-039

Feed Motor 812-4421 Y

Feed Spring Assembly SRV414-5540 Y

Gasket, Feed Motor 240-0731

Plate, Feed Motor Mount 412-0240

31 Snap Disc, Manual Reset, # 3

SN # 0071389337 & Above (on drop

tube) SRV7000-268 Y

SN # 0071389336 & Below SRV230-1290 Y

32 Vacuum Switch SRV7000-447 Y

33 Hopper Back SRV414-0320

To order the entire assembly, order the top line part number only.

To order an individual part from an assembly, order the part(s)

listed in the indented portion.

HOW TO ORDER

Stocked

at Depot

Item Description Comments Part Number

August 20, 2009 250-7251G Page 45

Castile Pellet Insert

To order the entire assembly, order the top line part number only.

To order an individual part from an assembly, order the part(s)

listed in the indented portion.

HOW TO ORDER

Stocked

at Depot

Item Description Comments Part Number

Ash Catcher 414-0150

Plate, Ash Cleanout 7001-186

Bracket, Magnet 414-0930

Bracket, Snap Disc 7005-253

Call Light Bulb Old Style Junction Box 812-0760 Y

Call Light Lens Cover Old Style Junction Box 812-0750 Y

Call Light, Fluorescent SN # 1378393 & Above SRV7000-122

Ceramic Nuts, (Igniter) Qty: 2 812-0730 Y

Qty: 12 812-0730/12 Y

Component Pack Assembly

(Includes Firepot Cleanout Tool,

Touch-Up Paint, Power Cord,

Thermostat Wire Harness, Owners

Manual, Warranty Card, “How-To”

Dvd

Matte Black 414-5390

Porcelain Mahogany 414-5460

Powder Coat Sienna Bronze 414-5510

Powder Coat Willow 414-5520

Cleanout Tool 414-1140

Dvd Original Energy Insert 7000-441

Paint Touch-Up

Matte Black 7000-304

Porcelain Mahogany 855-1450

Powder Coat Sienna Bronze TOUCHUP-CSB

Powder Coat Willow TOUCHUP-CWL

Power Cord 812-1180

Harness, Thermostat Wire 230-0810

Deﬂ ector, Bottom Airwash 413-0680

Fuse, 7 Amp, Junction Box Qty: 1 Junction Box 812-0380 Y

Qty: 10 Junction Box 812-0380/10 Y

Fuse, 8 Amp, Control Box Qty: 1 Control Box 812-3780 Y

Qty: 10 Control Box 812-3780/10 Y

Hinge, Door, Male 450-2810

Hook, Cast Mount 414-1010

Hose, Vacuum, 5/32 Id QTY: 3 Ft, Field Cut to Size SRV240-0450 Y

Igniter Wire (5Ft) & (4) Ceramic

Nuts 812-4520 Y

Magnet Round SRV7000-140 Y

Switch, 3-Position Heat Output, Rocker Switch 812-3500 Y

Thermocouple 812-4470 Y

Thermocouple Clamp SRV7001-203

Thermocouple Cover Qty: 1 812-1322 Y

Qty: 10 812-4920 Y

Thermocouple Grounding Kit 812-4980

Wire Harness Snap Disk 7001-224

Page 46 250-7251G August 20, 2009

Castile Pellet Insert

To order the entire assembly, order the top line part number only.

To order an individual part from an assembly, order the part(s)

listed in the indented portion.

HOW TO ORDER

Stocked

at Depot

Item Description Comments Part Number

ACCESSORIES

Adjustable Hearth Support 12 in x 50 in, 2-10 in H ADJSPT-12

Damper, 3 Inch Tall Vertical Installs Only PEL-DAMP3

Damper, 4 Inch Tall Vertical Installs Only PEL-DAMP4

Log Set Qty: 4 811-0852

Log Front, Left 7001-231

Log Front, Right 7001-230

Log Rear, Left 7001-233

Log Rear, Right 7001-232

Log Top, Twig, Center To Cover Firepot 811-0900

Outside Air Kit, Rear 811-0872

Channel, Air Intake 413-7040

Cover, Outside Air Kit, Floor 411-1071

Hose, Alum Flex, 2 Inch X 3 Ft Qty: 3 Ft 200-0860

Outside Air Cap Assembly 7001-044

Outside Air Collar Assembly 7001-045

Trim Plate, Outside Air Kit 412-7100

Panel & Trim Set, Basic, Standard With Gold Trim 811-0990

Bracket, -L-, Trim 832-0840

Component Pack 413-5270

Trim, Panel Set, Std, Gold Gold Trim Set 811-0710

Panel Set, Large Use With Cast Trim 811-0920

Component Pack Fasteners & Instructions For Cast Trim 413-5260

Panel Set, Standard Use With Cast Trim 811-0910

Component Pack Fasteners & Instructions For Cast Trim 413-5260

Thermostat, Mechanical 812-3760

Thermostat, Programmable 811-0520

Trim Cast

Matte Black 811-0930

Porcelain Mahogany 811-0960

Powder Coat Sienna Bronze TR-CAST-CSB

Powder Coat Willow TR-CAST-CWL

Footer, Left

Matte Black 414-7090MBK

Porcelain Mahogany 414-7090PMH

Powder Coat Sienna Bronze 414-7090CSB

Powder Coat Willow 414-7090CWL

Footer, Right

Matte Black 414-7100MBK

Porcelain Mahogany 414-7100PMH

Powder Coat Sienna Bronze 414-7100CSB

Powder Coat Willow 414-7100CWL

August 20, 2009 250-7251G Page 47

Castile Pellet Insert

To order the entire assembly, order the top line part number only.

To order an individual part from an assembly, order the part(s)

listed in the indented portion.

HOW TO ORDER

Stocked

at Depot

Item Description Comments Part Number

Header

Matte Black 414-7110MBK

Porcelain Mahogany 414-7110PMH

Powder Coat Sienna Bronze 414-7110CSB

Powder Coat Willow 414-7110CWL

Trim Leg, Left

Matte Black 414-7120MBK

Porcelain Mahogany 414-7120PMH

Powder Coat Sienna Bronze 414-7120CSB

Powder Coat Willow 414-7120CWL

Trim Leg, Right

Matte Black 414-7130MBK

Porcelain Mahogany 414-7130PMH

Powder Coat Sienna Bronze 414-7130CSB

Powder Coat Willow 414-7130CWL

Zero Clearance, Adjustable Trim

Support For Standard Panel Surround Only 811-0980

FASTENERS

Avk Rivnut Repair Kit 1/4-20 & 3/8-16 Rivnut Tools RIVNUT-REPAIR Y

Bolt, Hex Head, 1/4-20 X 1 Qty: 10 25221A/10 Y

Nut, Wing, 8-32 Qty: 24 226-0160/24 Y

Screw, 1/4-20X3/8 Phillips Button

Head Qty: 24 7000-401/24 Y

Screw Flat Head Screw 1/4-20 Qty: 24 7000-130/24 Y

Screw, Pan Head Philips 8-32 X 3/8 Qty: 40 225-0500/40 Y

Screw, Flat Head Philips 8-32X1/2 Qty: 10 832-0860

Screw, Pan Head Philips, 10/32 X

1/4 Qty: 24 229-1230/24 Y

Screw, Sheet Metal #8 X 1/2 S-Grip Qty: 40 12460/40 Y

Screw, Machine Screw 1/4-20X5/8 Qty: 24 220-0440/24 Y

Speed Nut 5/16 Qty: 24 7000-422/24 Y

Washer, 1/4 Sae Qty: 24 28758/24 Y

Wing Thumb Screw 8-32X1/2 Qty: 24 7000-223/24 Y

Page 48 250-7251G August 20, 2009

Castile Pellet Insert

Date of Service Performed By Description of Service

E. Service And Maintenance Log

August 20, 2009 250-7251G Page 49

Castile Pellet Insert

Date of Service Performed By Description of Service

E. Service And Maintenance Log (Cont’d)

Page 50 250-7251G August 20, 2009

Castile Pellet Insert

F. Warranty Policy

August 20, 2009 250-7251G Page 51

Castile Pellet Insert

Hearth & Home Technologies

1445 North Highway

Colville, WA 99114

Division of HNI INDUSTRIES

250-7251G August 20, 2009

Page 52

CONTACT INFORMATION:

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer

please visit our web site at www.quadraﬁ re.com

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534,

5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,

5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099,

6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579,

6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064,

6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408,

2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.

Date purchased/installed:

Serial Number: Location on appliance:

Dealership purchased from: Dealer phone:

Notes:

We recommend that you record the following pertinent

information for your CASTILE PELLET INSERT

NOTICE

DO NOT DISCARD THIS MANUAL

• Important operating and

maintenance instruc-

tions included.

• Leave this manual with

party responsible for use

and operation.

• Read, understand and

follow these instruc-

tions for safe installa-

tion and operation.

DO NOT

DISCARD

Quadra Fire 810 02901 Users Manual 250 7251G Castile Pellet Insert 8 20 09.2

810-02901 Castile Insert

CASTINS-CSB to the manual aa98a5a8-5a91-4c16-a1bd-a1de559bd5c3

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