Quanta Computer 512ANMMWF3507G Notebook Computer User Manual S9 S10 USERGUIDE EN

Quanta Computer Inc Notebook Computer S9 S10 USERGUIDE EN

Users Manual

S9/S10 User Guide V1.0 EN cover_1-4LenovoIdeaPadS9/S10User GuideUser Guide V1.0V1.0New World. New Thinking.TMwww.lenovo.com©Lenovo China 2007P/N:147001827Printed in ChinaMT:4067, 20013, 4231, 20015, 4187, 4068, 2001443294333, 11N3G, 11G3G
S9/S10 User Guide V1.0 EN cover_2-3First Edition (April 2008)Before using this information and the product it supports, be sure to read the following:• Chapter 6. Safety, Use, and Care Information on page 54.• Appendix D. Notices on page 102.•OneKey Rescue System User Guide included in the package with this publication.NoteU.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14 (Alternate III).© Copyright Lenovo 2008. All rights reserved.If your product is not working correctly,DO NOT RETURN IT TO THE STORE.For technical assistance, contact a Lenovo supportspecialist 24 hours a day by calling toll free 1-877-4LENOVO (1-877-453-6686).Additionally, you can find support information and updateson the Lenovo Web site located athttp://consumersupport.lenovo.com.* Only for the users from the United States.
ENERGY STAR model informationENERGY STAR® is a joint program of the U.S. Environmental ProtectionAgency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices.Lenovo® is proud to offer our customers products with an ENERGY STAR compliant designation. Lenovo computers of the following machine types, ifthe ENERGY STAR mark is affixed, have been designed and tested to conformto the ENERGY STAR 4.0 program requirements for computers.•20013, 20015•4067, 4231By using ENERGY STAR compliant products and taking advantage of thepower-management features of your computer, you reduce the consumption ofelectricity. Reduced electrical consumption contributes to potential financialsavings, a cleaner environment, and the reduction of greenhouse gas emissions.S9-S10 User Guide V1.0_en.book Page 1 Wednesday, July 23, 2008 5:53 PM
For more information about ENERGY STAR, visithttp://www.energystar.gov.Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration:To awaken your computer from a Sleep or System Standby mode, press anykey on your keyboard. For more information about these settings, refer toyour Windows Help and Support information system.Table 1. ENERGY STAR power-management features, by operating systemWindows XP•Turn off monitor: After 10 minutes•Turn off hard disks: After 30 minutes•System standby: After 20 minutes•System hibernates: After 2 hoursS9-S10 User Guide V1.0_en.book Page 2 Wednesday, July 23, 2008 5:53 PM
Explanation of Hard Disk CapacityDear user,While using your computer, you may discover that the nominal hard diskcapacity indicated is somewhat different from the disk capacitydisplayed by the operating system. For example, a nominal 80GB harddisk will appear as less than 80GB in the operating system. Thisdiscrepancy is not an error in hard disk installation nor any otherproblem, but a normal phenomenon of computers. This phenomenon isprimarily due to the following reasons:I.Different standards used by the manufacturer and operatingsystem when calculating hard disk capacityHard disk manufacturers use a radix of 1000, i.e. 1G = 1,000MB, 1MB =1,000KB, 1KB = 1,000 bytes. However, when identifying hard disk capacity,operating systems use a radix of 1024, i.e. 1GB = 1,024MB, 1MB = 1,024KB,1KB = 1,024 bytes. The standard adopted by your computer is that of thehard disk manufacturers. Since the standards adopted by the hard diskmanufacturer and operating system are different, the hard disk capacitydisplayed by the operating system will be different from the nominal harddisk capacity.For example, if the hard disk is nominally X G, even when it is completelyempty, the capacity displayed by the operating system will be:X × 1000 × 1000 × 1000/ (1024 × 1024 × 1024) | X × 0.931 GS9-S10 User Guide V1.0_en.book Page 3 Wednesday, July 23, 2008 5:53 PM
If a portion of the hard disk space has been used for some specific purpose,then the capacity indicated by the operating system will be even less thanX × 0.931 G.II.A portion of the hard disk space is used for specific purposesLenovo computers come with preinstalled OneKey Rescue System, so thehard disk has a special portion partitioned before delivery, which is used tostore hard disk mirror and OneKey Rescue System program files. The sizeof the reserved space for this partition varies according to the model,operating system and software of the computer. For the sake of safety, thispartition is not evident, which is commonly referred to as a “hiddenpartition”.In addition, after the hard disk is partitioned or formatted, the system willassign a certain amount of hard disk space for the system files.For the above reasons, the available hard disk space indicated by theoperating system is always less than the computer’s nominal hard diskcapacity.S9-S10 User Guide V1.0_en.book Page 4 Wednesday, July 23, 2008 5:53 PM
iChapter 1. Getting to Know Your Computer ...................................... 1Top View .......................................1Left-side View...............................3Right-side View ............................4Front View.....................................5Bottom View..................................6Chapter 2. Using Your Computer ...................................... 9Putting your computer to Stand by or Shutting It Down................9Using the Touch Pad..................10Using the Keyboard ...................11Using memory cards..................15Using the Integrated Camera....16Using the Internet.......................17Securing your computer............19Installing Device Drivers...........25Using battery and AC adapter .........................................25Chapter 3. Using external devices ........................................ 30Connecting a Universal Serial Bus (USB) device................................30Connecting a PC card device....32Connecting an external display..........................................33Connecting a headphone and audio device ................................34Connecting an external microphone..................................35Connecting a Bluetooth device ...........................................36Chapter 4. Troubleshooting .......37Frequently Asked Questions ....37Troubleshooting..........................39Chapter 5. Getting Help and Service .........................................49Getting Help and Service ..........49Getting Help on the Web...........50Calling the Customer Support Center ...........................................50Getting Help around the World............................................53Chapter 6. Safety, Use, and Care Information ..................................54Important Safety Information..................................54Caring Your Computer..............71Accessibility and Comfort.........79Maintenance ................................82ContentsS9-S10 User Guide V1.0_en.book Page i Wednesday, July 23, 2008 5:53 PM
iiContentsAppendix A. Lenovo Limited Warranty...................................... 86Warranty Information ............... 94Lenovo Warranty Service Telephone Numbers .................. 97Appendix B. Customer Replaceable Units (CRUs) ......... 99Appendix C. Specifications ..... 100Specifications ............................ 100Appendix D. Notices ................ 102Notices ....................................... 102Wireless related information ............................... 105Electronic Emissions Notices ....................................... 107WEEE and Recycling Statements ................................. 113EU WEEE Statements .............. 114Japan Recycling Statements.... 115Notice for Users in the U.S.A. ......................................... 117Notice on Deleting Data from Your Hard Disk ........................117Trademarks ............................... 119Index.......................................... 120S9-S10 User Guide V1.0_en.book Page ii Wednesday, July 23, 2008 5:53 PM
1Getting to Know Your ComputerTop View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - * The illustrations in this manual may differ from the actual product.efabcd
2Getting to Know Your ComputerIntegrated cameraComputer displayThe color display with TFT technology provides clear and brilliant text and graphics.Power buttonUse the Power button to turn on the computer.Microphone (built-in)The built-in microphone (with noise reduction) can be used for video conferencing, voice narration, or simple audio recordings.OneKey Rescue System buttonWireless device buttonUse this button to disable/enable wireless radio of all the integrated wireless devices on your computer.
Getting to Know Your Computer3Left-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Fan louversThe fan louvers allow warm air to exit the computer.Important:Make sure that paper, books, clothing, cables or other objects do not block any of the fan louvers or else overheating of the computer may occur.AC power adapter jackConnect the power adapter here to supply power to the computer and charge the internal battery.Note:To prevent damage to the computer and battery pack, use the supplied AC adapter only.VGA portMemory card slotUSB 2.0 portdecab
4Getting to Know Your ComputerRight-side View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Headphone jack (external)Microphone jack (external)USB 2.0 portLAN portSecurity keyholeYour computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole.Note:Before purchasing any security product, verify that it is compatible with this type of security keyhole.edabc
Getting to Know Your Computer5Front View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - System status indicatorsThe system status indicators show the current status of your computer. Power IndicatorBattery Status IndicatorWireless radio status IndicatorSpeakersBuilt-in speakers for rich powerful sound.ab
6Getting to Know Your ComputerBottom View - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ebadc
Getting to Know Your Computer7Battery latch - spring loadedThe spring-loaded battery latch keeps the battery pack secured in place. When you insert a battery pack, this latch automatically secures the battery in place. To remove the battery, hold this latch in the unlocked position.Battery packBattery latch - manualThe manual battery latch is used to keep the battery pack secured. Move the manual battery latch to the unlocked position to insert or remove the battery pack. Move the manual latch to the locked position after inserting the battery pack.Expansion slot compartment The Mobile Broadband module is secured in this compartment.Hard Disk Drive/Memory (RAM) compartment
9Chapter 2. Using Your ComputerPutting your computer to Stand by or Shutting It Down - - - When you finish working with your computer, you can put it to stand by orshut it down.The computer with SSD hard disk drive do not support sleep mode function.Putting your computer to Stand ByIf you will be away from your computer for only a short time, put the computer to sleep.When the computer is in sleep, you can quickly wake it and bypass the startup process.To put the computer to sleep, do one of the following.Click Start and select Stand By from Turn Off Computer.Press Fn + F1.Warning: Wait until the power indicator light starts blinking (indicating that the computeris in Stand By) before you move your computer. Moving your computer whilethe hard disk is spinning can damage the hard disk, causing loss of data.To wake the computer, press the power button.Shutting Down Your computerIf you are not going to use your computer for a day or two, shut it down.To shut down your computer, click Start and select Tu r n O f f from Turn Off Computer.S9-S10 User Guide V1.0_en.book Page 9 Wednesday, July 23, 2008 5:53 PM
10Chapter 2. Using Your ComputerUsing the Touch Pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The touch pad consists of a pad and two click buttons at the bottom ofthe keyboard. To move the cursor on the screen, slide your fingertipover the pad in the direction in which you want the cursor to move. Thefunctions of the left and right click buttons correspond to those ofthe left and right mouse buttons on a conventional mouse.adcbS9-S10 User Guide V1.0_en.book Page 10 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer11Note:You can also attach and use a USB mouse through the USB connector.For details, see “Connecting a Universal Serial Bus (USB) device” onpage 30.Using the Keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer has a numeric keypad and function keys incorporated inthe standard keyboard. Numeric KeypadThe keyboard has keys that, when enabled, work as a 10-key numerickeypad.To enable or disable the numeric keypad, press Fn+F7.* The illustrations in this manual may differ from the actual product. S9-S10 User Guide V1.0_en.book Page 11 Wednesday, July 23, 2008 5:53 PM
12Chapter 2. Using Your ComputerFunction Key CombinationsThrough the use of the function keys, you can change operational featuresinstantly. To use this function, press and hold the Fn key ; then press oneof the function keys .abS9-S10 User Guide V1.0_en.book Page 12 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer13The following describes the features of each function key.Fn + F1: Put your computer in sleep mode.Fn + F2: Turn off/on the LCD screen.Fn + F3: Shift to other connected display devices.Fn + F5: Enable/disable the built-in wireless device feature.Fn + F6: Enable/disable the touch pad.Fn + F7/NmLk: Enable/disable the Numeric keypad.Fn + F8/ScrLk: Enable/disable Scroll Lock.Fn + up/down arrow: Increase/decrease display brightness.Fn + right/left arrow: Increase/decrease computer volume.S9-S10 User Guide V1.0_en.book Page 13 Wednesday, July 23, 2008 5:53 PM
14Chapter 2. Using Your ComputerOneKey Rescue System buttonPress the OneKey Rescue System button to enter the main interface ofOneKey Rescue System while the power is off.Attention: When you press OneKey Rescue System button to turn on the computer,please ensure that your computer is not connected with other peripherals(such as USB storage device, etc.), otherwise the system may not operateproperly.For details, see OneKey Rescue System User Guide.S9-S10 User Guide V1.0_en.book Page 14 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer15Using memory cards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer comes with one Multi-media Reader slot used to insert amemory card, such as an SD Card, a Multi-media Card, a Memory Stick ora Memory Stick pro card.Note:Only use the memory card listed above; for more information about theusage, read the instructions shipped with the memory card.S9-S10 User Guide V1.0_en.book Page 15 Wednesday, July 23, 2008 5:53 PM
16Chapter 2. Using Your ComputerInserting a memory cardGently slide the memory card with the arrow facing upward and pointingtoward the Multi-media reader slot. Slide until it clicks into place.Removing a memory card1Push the memory card until you hear a click.2Gently pull the memory card out of the Multi-media reader slot.Using the Integrated Camera - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - With the built-in camera, you can take photos or movies and use with variousapplications, such as EasyCapture, MSN or Yahoo! Messenger, and so on.S9-S10 User Guide V1.0_en.book Page 16 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer17Using the Internet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer comes with LAN port for high-speed DSL/cable modemconnection and local area network (LAN), wireless LAN for wirelessconnection.Using LAN portThe LAN port supports a standard RJ-45 connector, and allows you toconnect the computer to a high-speed DSL/cable modem connection andlocal area network (LAN).S9-S10 User Guide V1.0_en.book Page 17 Wednesday, July 23, 2008 5:53 PM
18Chapter 2. Using Your ComputerAttention:As the voltage of a telephone connection is higher than that of a network,do not attempt to connect a telephone cable to the LAN port or else a shortcircuit of the computer might occur.Using wireless LANAn isotropic antenna system is built into the display for optimal reception,enabling wireless communication wherever you are.To enable wireless communications, do the following;1Press the Wireless device switch.2Press Fn + F5.S9-S10 User Guide V1.0_en.book Page 18 Wednesday, July 23, 2008 5:53 PM
1Using Mobile BroadbandUsing Mobile Broadband - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Safety information related to Mobile Broadband:1Do not use the Mobile Broadband feature on your computer in highly explosive areas (e.g. gas station) or near blasting. Though it is rare, the Mobile Broadband module, like other cellular network devices, could generate spark. 2Avoiding using mobie broadband feature outdoors during a thunderstorm. 3Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies, especially during take-off and landing. The built-in Mobile Broadband module on your computer is a low-power radio transceiver. When it is turned on, it intermittently receives and transmits radio frequency (RF) energy which could cause harmful interference with telecommunications between the aircraft and the air traffic control station. Refer to rules or regulations of your airlines company for Mobile Broadband use. Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so. 4Follow restrictions when using your computer in hospitals. Some equipments in hospitals are sophisticated and are susceptible to electromagnetic interference. Do not enable Mobile Broadband feature near medical equipment without requesting permission.
2Using Mobile Broadband5The Mobile Broadband communication may affect the operation of implanted cardiac pacemaker and other medically implanted equipment. Patients with cardiac pacemakers shall be well aware that use of Mobile Broadband feature on this computer may cause the implanted device to malfunction. If patients have any doubt that there is interference taking place, immediately disable the wireless radio on the computer and contact the doctor for more information. 6The Mobile Broadband module embedded in your computer does not support voice calls, hence their use for essential communications is not possible, including emergency calls regarding the E911 rules. Therefore you should never rely upon the device for essential communications.What is Mobile Broadband A Mobile Broadband network, also known as a Wireless Wide Area Network (WWAN), provides Internet access to laptop computers, cell phones and other devices over a large geographic area. Cellular networks are used for data transmission, and access is usually provided by a mobile network operator. Various Mobile Broadband standards are in use by mobile carriers to provide this service, such as General Packet Radio Service (GPRS), Enhanced Data Rates for Global Evolution (EDGE), Universal Mobile Telecommunications System (UMTS, also known as W-CDMA), High Speed Downlink Packet Access (HSDPA) and many others.The biggest advantage of Mobile Broadband is the fact that it is accessible from anywhere you can get a signal from your carrier which nowadays is almost anywhere. Laptop computer with Mobile Broadband access can stay online on the move, and will not be tied down by a fixed line Internet connection.
Using Mobile Broadband3Note:A mobile network operator, also known as mobile carrier, is a telephony company that provides cellular telecommunication service to its subscribers.Get started with Mobile Broadband Before getting started with Mobile Broadband, you first need to choose amobile network operator and make sure you are in the coverage area of thenetwork. After that, you also need: A Mobile Broadband ExpressCard, a Mobile Broadband PCI Mini Card, or a USB modem. Your computer is equipped with a built-in Mobile Broadband module (Model: F3507g), so you do not need to purchase a Mobile Broadband ExpressCard or a USB modem separately. For location of this module, see the location of your Mobile Broadband module.Note:The Mobile Broadband module described in this guide is approved for use on the GPRS/EDGE 850/900/1800/1900MHz or WCDMA 2100/1900/850MHz networks. Contact your mobile network operator for more information about the network you are using.To activate Mobile Broadband service through your local mobile network operator. You will get a Subscriber Identity Module (SIM) card after activation. For instructions on inserting the SIM card, see Insert theSIM card
4Using Mobile BroadbandNote:A SIM card is a type of smart card used by mobile network operators to identify their service subscribers on the mobile network. You will get the SIM card from your mobile network operator after you have activated the Mobile Broadband service.A connection management software to connect/disconnect to your Mobile Broadband network. Your computer is preloaded with Wireless Manager to perform this task. For details on using Wireless Manager, see Use Wireless Manager.The location of the Mobile Broadband moduleThe Ericsson Mobile Broadband module (Model: F3507g) is secured under the expansion slot cover. The Mobile Broadband module is connected with a pair of receiving antennae which are built into the display for optimal wireless reception.
Using Mobile Broadband5Insert the SIM cardTo Insert the SIM card, do the following:1Turn off the computer; then disconnect the AC adapter and all cablesfrom the computer.2Close the computer display and turn it over.3Remove the battery.4Unlock the expansion slot cover latch , and then remove the expansion slot cover .ab
6Using Mobile Broadband5Unlock the card holder , lift it up and then insert the SIM cardfirmly into the card holder as shown in the drawing. .6Pivot the card holder downward, and then lock the holder.7Attach the expansion slot cover and lock the latch.8Put the battery back in place, turn the computer over again, and reconnect the cables.Use Wireless ManagerYour Mobile Broadband module comes with the Wireless Manager software. Wireless Manager provides a set of tools that you can use to configure and manage mobile wireless connections on your laptop computer. Note:For detailed information on using Wireless Manager, see the Help for the software. abc
Using Mobile Broadband7Connect to Mobile InternetTo get Internet access using the Mobile Broadband, do the following.1Make sure you have enabled wireless radio on your laptop computer. Note:The LED wireless indicator will light on when wireless radio is enabled. If the indicator is off, press the button to enable it.2Press Fn+F5, the interface for wireless device settings appears. make sure you have enabled Mobile Broadband.3Click Start->Programs->Ericsson-> Ericsson Wireless Manager->Wireless Manager, the Wireless Manager interface appears.4Click Connect. After connection, the name of your mobile network operator appears in My Operator. The type of mobile standard appears in HSDPA, which may appear as GPRS, EDGE, UMTS, HSDPA, or others, depending on the type of mobile standard your mobile network operator provides.
8Using Mobile BroadbandNote:The Connect button changes to the Disconnect button. Click Disconnectwhen you finish using the Internet.Normally,service charges will apply on use of Mobile Internet. Refer to your local mobile network operator for your price plan and other informations. 
Chapter 2. Using Your Computer19Securing your computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section provides information about how to help protect yourcomputer from theft and unauthorized use.Attaching a Security Lock (Optional)You can attach a security lock to your computer to help prevent it frombeing removed without your permission.Attach a security lock to the keyhole of the computer; then secure the chainon the lock to a stationary object. Refer to the instructions shipped with thesecurity lock.Refer to the “Right-side View” on page 4 for the location of the securitykeyhole.Note:You are responsible for evaluating, selecting, and implementing the lockingdevices and security features. Lenovo makes no comments, judgements, orwarranties about the function, quality, or performance of locking devicesand security features.S9-S10 User Guide V1.0_en.book Page 19 Wednesday, July 23, 2008 5:53 PM
20Chapter 2. Using Your ComputerUsing PasswordsUsing passwords helps prevent your computer from being used by others.Once you set a password and enable it, a prompt appears on the screeneach time you power on the computer. Enter your password at the prompt.The computer cannot be used unless you enter the correct password.Make sure that only authorized individuals access your computer.Establishing different kinds of passwords requires that other possible usersknow the proper passwords in order to access your computer or your data.Two passwords might be needed for your computer: the Supervisorpassword, and the User password. When the Supervisor password is set,only the Supervisor password entitles you full control of the computer.Supervisor passwordWith a Supervisor password, you can get full control of the computer. Italso can be used as a power-on password if Password on boot is set toEnabled. Also, when you enter the BIOS Setup Utility with a Supervisorpassword, you are entitled to set all of the options.User passwordIf a User password is set and Password on boot is set to Enabled, apassword prompt appears when you turn on the computer.Unauthorized users cannot get access to configuration data. You can alsouse the User password to enter the BIOS Setup Utility, but only a part ofthe options can be set. User password can not be set if Supervisorpassword is not set.S9-S10 User Guide V1.0_en.book Page 20 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer21Note:If you set passwords through the BIOS Setup Utility and put yourcomputer into sleep mode by pressing Fn + F1, the following describes thebehavior of the computer when you bring it out of sleep mode:You are prompted to enter the Windows log-on password rather than theUser password to resume operation.To set a Supervisor Password:Only a system administrator is able to perform this procedure.1Turn on your computer. Press F2, while the initial screen is displayed.The BIOS Setup Utility screen opens.2Select Security, using the cursor directional keys.3Select Set Supervisor Password, and press the Enter key. The SetSupervisor Password window opens.4Choose your Supervisor password, which can be from one to eightalphanumeric characters in any combination. Type it in the Enter NewPassword field.5Press the Enter key once to move to the Confirm New Password field.Retype the password you just entered to verify it.6Commit your password to memory, and press the Enter key.7Press F10 to exit.8Select OK in the Setup Confirmation window.S9-S10 User Guide V1.0_en.book Page 21 Wednesday, July 23, 2008 5:53 PM
22Chapter 2. Using Your ComputerChanging or Removing the Supervisor PasswordTo change the password, do the following:1Select Set Supervisor Password, and press the Enter key. The SetSupervisor Password window opens.2Select Enter Current Password and type in the correct password. Thenpress Enter key once to move to Enter New Password field, type a newsupervisor password in.3Press the Enter key once to move to the Confirm New Password field.Retype the password you just entered to verify it.4Commit your password to memory, and press the Enter key.To remove password, do the following:1Select Set Supervisor Password, and press the Enter key. 2Select Enter Current Password and type in the correct password, andpress the Enter key thrice.Note:Make sure the Password on boot is set to Enabled if you need thepassword protection at power on.S9-S10 User Guide V1.0_en.book Page 22 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer23To set a User Password:1Turn on your computer. Press F2, while the initial screen is displayed.The BIOS Setup Utility screen opens.2Select Security, using the cursor directional keys.3Select Set User Password, and press the Enter key. The Set UserPassword window opens.4Choose your user password, which can be from one to eightalphanumeric characters in any combination. Type it in the Enter NewPassword field.5Press the Enter key once to move to the Confirm New Password field.Retype the password you just entered to verify it.6Commit your password to memory, and press the Enter key.7Press F10 to exit.8Select OK in the Setup Confirmation window.Note:You can set the User Password only when the Supervisor Password hasbeen set.Changing or Removing the User PasswordTo change the password, do the following:1Select Set User Password, and press the Enter key. The Set UserPassword window opens.S9-S10 User Guide V1.0_en.book Page 23 Wednesday, July 23, 2008 5:53 PM
24Chapter 2. Using Your Computer2Type correct password in the Enter Current Password field. Thenpress Enter key once to move to the Enter New Password field, type anew user password in.3Press the Enter key once to move to the Confirm New Password field.Retype the password you just entered to verify it.4Commit your password to memory, and press the Enter key.To remove the password, do the following:1Select Set User Password, and press the Enter key. 2Type correct user password in Enter Current Password, and pressEnter key thrice.Note:Make sure the Password on boot is set to Enabled if you need thepassword protection at power on.S9-S10 User Guide V1.0_en.book Page 24 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer25Installing Device Drivers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A compatible device driver is a requirement to ensure correct operationand performance of each component in your computer. Lenovo providesall drivers that you need in your Disk “D:”.Notes:Most installations require a reboot to update the driver, otherwise thesystem’s stability and audio or video effect may be compromised, or youeven have to reinstall the operating system.Using battery and AC adapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - When you need to use your computer away from electrical outlets, youdepend on battery power to keep your computer running. Differentcomputer components consume power at different rates. The more you usethe power-intensive components, the faster you consume battery power.Your Computer BatteriesYour computer batteries enable you to do more, save more, and spendmore time unplugged. Mobility has revolutionized business by enablingyou to take your work wherever you go. With your computer batteries, youwill be able to work longer without being tied to an electrical outlet.Note:The operating system may run slower when using the battery mode.Attention:Any use of the battery other than the original or Lenovo battery will resultin“burning” or “fire”.Dispose of the used battery depending on the instructions.S9-S10 User Guide V1.0_en.book Page 25 Wednesday, July 23, 2008 5:53 PM
26Chapter 2. Using Your ComputerChecking Battery StatusYou can determine the percentage of battery power remaining by usingWindows Power options.The rate at which you use battery power determines how long you can usethe battery of your computer between charges. As each computer user hasdifferent habits and needs, it is difficult to predict how long a batterycharge will last. There are two main factors:The amount of energy stored in the battery when you begin to work.The way you use your computer: for example, how often you access thehard disk drive and how bright you make the computer display.Using the AC AdapterThe power to run your computer can come either from the lithium-ion (Li-ion) battery pack provided with it, or from AC power through the ACadapter. While you use AC power, the battery charges automatically.The AC adapter that comes with your computer has two basic components:1The transformer pack that converts AC power for use with the computer.2The power cord that plugs into the AC outlet and into the transformer pack.Attention:Using an improper power cord could cause severe damage to your computer.To use the AC adapter, do the following. Be sure to take these steps in theorder in which they are given here.S9-S10 User Guide V1.0_en.book Page 26 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer271Connect the power cord to the transformer pack.2Plug the power cord into an electrical outlet.3Connect the AC adapter to the AC power adapter jack of the computer.You can check the status of your battery at any time by looking at thebattery meter at the bottom of your display.Notes:When you do not use the AC adapter, disconnect it from the electrical outlet.Do not wrap the power cord tightly around the AC power transformerpack when it is connected to the transformer.You can charge the battery when the AC adapter is connected to thecomputer and the battery is installed. You need to charge it in any of thefollowing conditions:When you purchase a new batteryIf the battery status indicator (amber) starts blinkingIf the battery has not been used for a long timeBefore you charge the battery, make sure that its temperature is at least 10degrees Celsius (50 degrees Fahrenheit).S9-S10 User Guide V1.0_en.book Page 27 Wednesday, July 23, 2008 5:53 PM
28Chapter 2. Using Your ComputerCharging the BatteryWhen you check the battery status and find that the battery is low, youneed to charge the battery or replace it with a charged battery.If an AC outlet is convenient, first, connect the power cord to thetransformer pack; second, plug the power cord into an electrical outlet; andthen connect the AC adapter to the power jack of the computer.The charging time is affected by the physical environment.Note: To increase the life of the battery, the computer does not start rechargingthe battery if the remaining power is no less than 95 percent.Handling the BatteryDanger: Do not attempt to disassemble or modify the battery pack.Attempting to do so can cause an explosion, or liquid leakage from thebattery pack.A battery pack other than the one specified by Lenovo, or a disassembledor modified battery pack is not covered by the warranty.Danger: If the rechargeable battery pack is incorrectly replaced, there is danger of anexplosion. The battery pack contains a small amount of harmfulsubstances. To avoid possible injury:Replace only with a battery of the type recommended by Lenovo.S9-S10 User Guide V1.0_en.book Page 28 Wednesday, July 23, 2008 5:53 PM
Chapter 2. Using Your Computer29Keep the battery pack away from fire.Do not expose the battery pack to water or rain.Do not attempt to disassemble the battery pack.Do not short-circuit the battery pack.Keep the battery pack away from children.Danger: Do not put the battery pack in trash that is disposed of in landfills. Whendisposing of the battery, comply with local ordinances or regulations andyour company’s safety standards.S9-S10 User Guide V1.0_en.book Page 29 Wednesday, July 23, 2008 5:53 PM
30Chapter 3. Using external devicesYour computer has many built-in features and connection capabilities.Attention: Do not connect or disconnect any external device cables other than USB and1394 cables while the computer power is on; otherwise, you might damageyour computer. To avoid possible damage to attached devices, wait at leastfive seconds after the computer is shut down to disconnect external devices.Connecting a Universal Serial Bus (USB) device - - - - - - Your computer comes with two Universal Serial Bus compatible with USB 2.0 orUSB 1.1 devices such as a keyboard, mouse, camera, hard disk drive, printer, andscanner. USB allows devices to be connected and disconnected without rebootingthe computer (hot swapping), and allows specific classes of hardware to be usedwithout requiring individual device drivers to be installed.S9-S10 User Guide V1.0_en.book Page 30 Wednesday, July 23, 2008 5:53 PM
Chapter 3. Using external devices31Attention: When using high power consumption USB device such as USB ODD, use external device power adapter. Otherwise, it will cause the device unable to be recognized and used, or system shut down.S9-S10 User Guide V1.0_en.book Page 31 Wednesday, July 23, 2008 5:53 PM
32Chapter 3. Using external devicesConnecting a PC card device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer comes with PCI Express card slot used for connecting PCcard devices that are compatible with the PCI Express card interface.S9-S10 User Guide V1.0_en.book Page 32 Wednesday, July 23, 2008 5:53 PM
Chapter 3. Using external devices33Connecting an external display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You can connect an external display to your computer, such as a VGAmonitor.Connecting a VGA monitorYou can connect a VGA monitor by using a VGA port. To connect a VGAmonitor, plug the display cable to VGA port on your computer. To shift toother connected display devices, press Fn + F3.S9-S10 User Guide V1.0_en.book Page 33 Wednesday, July 23, 2008 5:53 PM
34Chapter 3. Using external devicesConnecting a headphone and audio device - - - - - - - - - - - - - - - - - Your computer comes with one headphone jack used for connectingheadphones, speakers, and audio devices.S9-S10 User Guide V1.0_en.book Page 34 Wednesday, July 23, 2008 5:53 PM
Chapter 3. Using external devices35Connecting an external microphone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer comes with one external microphone jack used forconnecting external microphone.S9-S10 User Guide V1.0_en.book Page 35 Wednesday, July 23, 2008 5:53 PM
36Chapter 3. Using external devicesConnecting a Bluetooth device - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Your computer can connect to and transfer data wirelessly to Bluetoothdevices, such as computers, PDAs, and cell phones.Enabling Bluetooth communications1Press the Wireless device switch latch to the right.2Press Fn +F5.Note:When you do not need to use the Bluetooth function, turn it off to savebattery power.For details on connecting a Bluetooth device, please refer to Bluetoothdevice’s manual.S9-S10 User Guide V1.0_en.book Page 36 Wednesday, July 23, 2008 5:53 PM
37Chapter 4. TroubleshootingFrequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad S9/S10 Setup Poster.What safety precautions should I follow when using my computer?See “Chapter 6. Safety, Use, and Care Information“ for detailed information about safety. How can I prevent problems with my computer?See “Chapter 6. Safety, Use, and Care Information” on page 54 of this guide. More tips can be found in Chapter 1 and 2.What are the main hardware features of my new computer?More information can be found in Chapter 1 and 2.Where can I find the detailed specifications for my computer?See http://consumersupport.lenovo.com.I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.See “Appendix B. Customer Replaceable Units (CRUs)” on page 99 of this guide.My computer is not operating properly.Study the relevant information in Chapter 2.S9-S10 User Guide V1.0_en.book Page 37 Wednesday, July 23, 2008 5:53 PM
38Chapter 4. TroubleshootingWhere are the recovery discs?Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see OneKey Rescue System User Guide.How can I contact the Customer Support Center?See “Chapter 5. Getting Help and Service” on page 49 of this Guide. For the phone numbers of the Customer Support Center nearest to you, See “Lenovo Warranty Service Telephone Numbers” on page 97.Where can I find warranty information?For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix A. Lenovo Limited Warranty” on page 86.S9-S10 User Guide V1.0_en.book Page 38 Wednesday, July 23, 2008 5:53 PM
Chapter 4. Troubleshooting39Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you do not find your problem here, see Chapter 2. The following section only describes problems that might prevent you from accessing the comprehensive information in Chapter 2.Display ProblemsWhen I turn on the computer, nothing appears on the screen.Note:If you are using an external monitor, See “Computer Screen Problems” onpage 43.If a user password is set, enter the correct password and press Enter.If the user password prompt does not appear, the brightness levelmight be set to minimum brightness. Adjust the brightness level bypressing Fn + .If the screen still remains blank, make sure that: - The battery is installed correctly. - The AC adapter is connected to the computer and the power cord isplugged into a working electrical outlet.- The computer power is on. (Press the power button again forconfirmation.)If these items are properly set, and the screen remains blank, have thecomputer serviced. S9-S10 User Guide V1.0_en.book Page 39 Wednesday, July 23, 2008 5:53 PM
40Chapter 4. TroubleshootingWhen I turn on the computer, only a white cursor appears on a blankscreen. Restore backed-up files to your Windows environment or the entirecontents of your hard disk to the original factory contents using OneKeyRecovery. If you still see only the cursor on the screen, have the computerserviced.My screen goes blank while the computer is on.Your screen saver or power management may be enabled. Do one of thefollowing to exit from the screen saver or to resume from sleep orhibernation mode:Touch the touch pad.Press any key. Press the power button.S9-S10 User Guide V1.0_en.book Page 40 Wednesday, July 23, 2008 5:53 PM
Chapter 4. Troubleshooting41A Password ProblemI forgot my password.If you forgot your user password, you must take your computer to aLenovo authorized servicer or a marketing representative to have thepassword canceled. If you forget your supervisor password, Lenovo authorized servicercannot reset your password. You must take your computer to a Lenovoauthorized servicer or a marketing representative to have the systemboard replaced. Proof of purchase is required, and a fee will be chargedfor parts and service.Keyboard ProblemsA number appears when you enter a letter.The numeric lock function is on. To disable it, press Fn + Insert.All or some of the keys on the external numeric keypad do not work.Make sure that the external numeric keypad is correctly connected to thecomputer.S9-S10 User Guide V1.0_en.book Page 41 Wednesday, July 23, 2008 5:53 PM
42Chapter 4. TroubleshootingSleep or Hibernation ProblemsThe computer enters sleep mode unexpectedly.If the processor overheats, the computer automatically enters sleep modeto allow the computer to cool and to protect the processor and otherinternal components. Check the settings for sleep mode.The computer enters sleep mode (the sleep indicator turns on)immediately after Power-on self-test (POST). Make sure that: The battery is charged.The operating temperature is within the acceptable range. See“Specifications” on page 100.If the battery is charged and the temperature is within range, have thecomputer serviced.The critical low-battery error message appears, and the computerimmediately turns off.The battery power is getting low. Connect the AC adapter to thecomputer, or replace the battery with a fully charged one.The computer does not return from sleep mode and the computerdoes not work. If the computer does not return from sleep mode, it may have enteredhibernation mode automatically because the battery is depleted.S9-S10 User Guide V1.0_en.book Page 42 Wednesday, July 23, 2008 5:53 PM
Chapter 4. Troubleshooting43If your computer is in sleep mode. Connect the AC adapter to thecomputer; then press any key or the power button.If the sleep indicator is off, your computer is in hibernation mode orpower-off state. Connect the AC adapter to the computer; then pressthe power button to resume operation.If the system still does not return from sleep mode, your system hasstopped responding, and you cannot turn off the computer; reset thecomputer. Unsaved data may be lost. To reset the computer, press andhold the Power button for 4 seconds or more. If the computer is still notreset, remove the AC adapter and the battery.Computer Screen ProblemsThe screen is blank. Do the following:If you are using the AC adapter, or using the battery, and the batterystatus indicator is on (is blue), press Fn + to make the screenbrighter. If the Power indicator is in blinking blue, press any key or the Powerbutton to resume from the sleep mode. If you still have the problem, do the Solution in the following problem“The screen is unreadable or distorted.”S9-S10 User Guide V1.0_en.book Page 43 Wednesday, July 23, 2008 5:53 PM
44Chapter 4. TroubleshootingThe screen is unreadable or distorted. Make sure that: The display device driver is installed correctly.The screen resolution and color quality are correctly set. The monitor type is correct.To check these settings, do as follows:1Right-click on the desktop, and select Personalize from the popupmenu. 2Click Display Settings and check whether the screen resolution andcolor quality are correctly set.3Click the Advanced Settings button.4Click the Adapter tab.5Make sure that the correct device driver name is shown in theadapter information window.Note:The device driver name depends on the video chip that has beeninstalled on your computer. 6Click the Properties button. If you are prompted for an administratorpassword or confirmation, enter the password or provideconfirmation. Check the “Device status” box and make sure thedevice is working properly. If not, click the Troubleshoot button.7Click the Monitor tab.8Make sure the information is correct. 9Click the Properties button or the Troubleshoot button.S9-S10 User Guide V1.0_en.book Page 44 Wednesday, July 23, 2008 5:53 PM
Chapter 4. Troubleshooting45Incorrect characters appear on the screen.Did you install the operating system or application program correctly? Ifthey are installed and configured correctly, have the computer serviced.Missing, discolored, or bright dots appear on the screen every timeyou turn on your computer.This is an intrinsic characteristic of the TFT technology. Your computer’sdisplay contains multiple thin-film transistors (TFTs). A small number ofmissing, discolored, or bright dots on the screen might exist all the time. A message, “Unable to create overlay window,” appears when youtry to start DVD playback.-or-You get poor or no playback while running video playback, DVDplayback, or game applications.Do either of the following: If you are using 32-bit color mode, change the color depth to 16-bitmode. If you are using a desktop size of 1024×768 or larger, reduce thedesktop size and the color depth.S9-S10 User Guide V1.0_en.book Page 45 Wednesday, July 23, 2008 5:53 PM
46Chapter 4. TroubleshootingSound ProblemsNo sound can be heard from the speaker even when the volume isturned up.Make sure that:The Mute function is off.The headphone jack is not used.Speakers is selected as a playback device.Battery ProblemsThe battery cannot be fully charged by the power-off method in thestandard charge time for your computer. For details, See “Checking Battery Status” in Chapter 2. Your computer shuts down before the battery status indicator showsempty.-or-Your computer operates after the battery status indicator showsempty.Discharge and recharge the battery.The operating time for a fully charged battery is short. For details, See “Handling the Battery” in Chapter 2. S9-S10 User Guide V1.0_en.book Page 46 Wednesday, July 23, 2008 5:53 PM
Chapter 4. Troubleshooting47The computer does not operate with a fully charged battery.The surge protector in the battery might be active. Turn off the computerfor one minute to reset the protector; then turn on the computer again.The battery does not charge.For details, See “Handling the Battery” in Chapter 2.A Hard Disk Drive ProblemThe hard disk drive does not work.In the Boot menu in BIOS Setup Utility, make sure that the hard diskdrive is included in the Boot Order correctly.A Startup ProblemThe Microsoft® Windows operating system does not start.Use the OneKey Recovery to help solve or identify your problem. For detailsabout OneKey Recovery, see OneKey Rescue System User Guide.Other ProblemsYour computer does not respond.To turn off your computer, press and hold the power button for 4seconds or more. If the computer still does not respond, remove theAC adapter and the battery. S9-S10 User Guide V1.0_en.book Page 47 Wednesday, July 23, 2008 5:53 PM
48Chapter 4. TroubleshootingYour computer might lock when it enters sleep mode during acommunication operation. Disable the sleep timer when you areworking on the network.The computer does not start from a device you want. See the Boot menu of the BIOS Setup Utility. Make sure that the startupsequence in the BIOS Setup Utility is set so that the computer starts fromthe device you want. Also make sure that the device from which the computer starts isenabled. In the Boot menu in the BIOS Setup Utility, make sure that thedevice is included in the “Boot Order” list.S9-S10 User Guide V1.0_en.book Page 48 Wednesday, July 23, 2008 5:53 PM
49Chapter 5. Getting Help and ServiceGetting Help and Service - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you need help, service, technical assistance, or just want moreinformation about Lenovo computers, you will find a wide variety ofsources available from Lenovo to assist you. This section containsinformation about where to go for additional information about Lenovocomputers, what to do if you experience a problem with your computer,and whom to call for service should it be necessary.Microsoft Service Packs are the latest software source for Windows productupdates. They are available by means of a Web download (connectioncharges may apply) or from a disc. For more specific information and links,go to the Microsoft Web site at http://www.microsoft.com. Lenovo offersUp and Running technical assistance with installation of, or questionsrelated to, Service Packs for your Lenovo-preinstalled Microsoft Windowsproduct.S9-S10 User Guide V1.0_en.book Page 49 Wednesday, July 23, 2008 5:53 PM
50Chapter 5. Getting Help and ServiceGetting Help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The Lenovo Web site on the World Wide Web has up-to-date informationabout Lenovo computers and support. The address for the Lenovo homepage is http://consumersupport.lenovo.com.You can find support information for your Lenovo IdeaPadTM computer at http://consumersupport.lenovo.com. Research this Web site to learn howto solve problems, find new ways to use your computer, and learn aboutoptions that can make working with your Lenovo computer even easier.Calling the Customer Support Center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have tried to correct the problem yourself and still need help, duringthe warranty period, you can get help and information by telephonethrough the Customer Support Center. The following services are availableduring the warranty period:Proble determination - Trained personnel are available to assist you withdetermining if you have a hardware problem and deciding what actionis necessary to fix the problem.Lenovo hardware repair - If the problem is determined to be caused byLenovo hardware under warranty, trained service personnel areavailable to provide the applicable level of service.S9-S10 User Guide V1.0_en.book Page 50 Wednesday, July 23, 2008 5:53 PM
Chapter 5. Getting Help and Service51Engineering change management - Occasionally, there might be changesthat are required after a product has been sold. Lenovo or your reseller, ifauthorized by Lenovo, will make selected Engineering Changes (ECs)available that apply to your hardware.The following items are not covered:Replacement or use of parts not manufactured for or by Lenovo or nonwarranted partsIdentification of software problem sourcesConfiguration of BIOS as part of an installation or upgradeChanges, modifications, or upgrades to device driversInstallation and maintenance of network operating systems (NOS)Installation and maintenance of application programsTo determine if your Lenovo hardware product is under warranty andwhen the warranty expires, go to http://consumersupport.lenovo.com,and click Warranty, then follow the instructions on the screen.Refer to your Lenovo hardware warranty for a full explanation of Lenovowarranty terms. Be sure to retain your proof of purchase to obtain warrantyservice.If possible, be near your computer when you make your call in case thetechnical assistance representative needs to help you resolve a computerproblem. Please ensure that you have downloaded the most current driversand system updates, and recorded information before you call. Whencalling for technical assistance, please have the following informationavailable:S9-S10 User Guide V1.0_en.book Page 51 Wednesday, July 23, 2008 5:53 PM
52Chapter 5. Getting Help and ServiceMachine Type and ModelSerial numbers of your computer, monitor, and other components, oryour proof of purchaseDescription of the problemHardware and software configuration information for your systemThe telephone numbers for your Customer Support Center location arelocated in “Appendix A. Lenovo Limited Warranty” on page 86.Note:Telephone numbers are subject to change without notice. For the latest listof Customer Support Center telephone numbers and hours of operation,visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country orregion is not listed, contact your Lenovo reseller or Lenovo marketingrepresentative.S9-S10 User Guide V1.0_en.book Page 52 Wednesday, July 23, 2008 5:53 PM
Chapter 5. Getting Help and Service53Getting Help around the World - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you travel with your computer or relocate it to a country where yourLenovo machine type is sold, your computer might be eligible forInternational Warranty Service, which automatically entitles you to obtainwarranty service throughout the warranty period. Service will beperformed by service providers authorized to perform warranty service.Service methods and procedures vary by country, and some services mightnot be available in all countries. Service centers in certain countries mightnot be able to service all models of a particular machine type. In somecountries, fees and restrictions might apply at the time of service.To determine whether your computer is eligible for International WarrantyService and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com, click Warranty, and follow theinstructions on the screen.S9-S10 User Guide V1.0_en.book Page 53 Wednesday, July 23, 2008 5:53 PM
54Chapter 6. Safety, Use, and Care InformationImportant Safety Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, See “Appendix A. Lenovo Limited Warranty” on page 86.Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.Note:This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.S9-S10 User Guide V1.0_en.book Page 54 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information55Conditions That Require Immediate ActionProducts can become damaged due to misuse or neglect. Some productdamage is serious enough that the product should not be used again until ithas been inspected and, if necessary, repaired by an authorized servicer.As with any electronic device, pay close attention to the product when it isturned on. On very rare occasions, you might notice an odor or see a puff ofsmoke or sparks vent from your product. Or you might hear sounds likepopping, cracking, or hissing. These conditions might merely mean that aninternal electronic component has failed in a safe and controlled manner.Or, they might indicate a potential safety issue. However, do not take risksor attempt to diagnose the situation yourself. Contact the CustomerSupport Center for further guidance. For a list of Service and Supportphone numbers, see http://consumersupport.lenovo.com.Frequently inspect your computer and its components for damage or wearor signs of danger. If you have any question about the condition of acomponent, do not use the product. Contact the Customer Support Centeror the product manufacturer for instructions on how to inspect the productand have it repaired, if necessary.In the unlikely event that you notice any of the following conditions, or ifyou have any safety concerns with your product, stop using the productand unplug it from the power source and telecommunication lines untilyou can speak to the Customer Support Center for further guidance.Power cords, plugs, power adapters, extension cords, surge protectors,or power supplies that are cracked, broken, or damaged.Signs of overheating, smoke, sparks, or fire.S9-S10 User Guide V1.0_en.book Page 55 Wednesday, July 23, 2008 5:53 PM
56Chapter 6. Safety, Use, and Care InformationDamage to a battery (such as cracks, dents, or creases), discharge from abattery, or a buildup of foreign substances on the battery.A cracking, hissing, or popping sound, or strong odor that comes fromthe product.Signs that liquid has been spilled or an object has fallen onto thecomputer product, the power cord, or power adapter.The computer product, power cord, or power adapter has been exposedto water.The product has been dropped or damaged in any way.The product does not operate normally when you follow the operatinginstructions.Note:If you notice these conditions with a product (such as an extensioncord) that is not manufactured for or by Lenovo, stop using thatproduct until you can contact the product manufacturer for furtherinstructions, or until you get a suitable replacement.Safety GuidelinesAlways observe the following precautions to reduce the risk of injuryand property damage.S9-S10 User Guide V1.0_en.book Page 56 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information57Service and UpgradesAttention: Do not attempt to service a product yourself unless instructed to do soby the Customer Support Center or your documentation. Only use aservice provider who is approved to repair your particular product.Note:Some computer parts can be upgraded or replaced by the customer.Upgrades typically are referred to as options. Replacement partsapproved for customer installation are referred to as CustomerReplaceable Units, or CRUs. Lenovo provides documentation withinstructions when it is appropriate for customers to install options orreplace CRUs. You must closely follow all instructions when installingor replacing parts. The Off state of a power indicator does notnecessarily mean that voltage levels inside a product are zero. Beforeyou remove the covers from a product equipped with an ac powercord, always make sure that the power is turned off and that theproduct is unplugged from any power source. For more informationon CRUs, See “Appendix B. Customer Replaceable Units (CRUs)” onpage 99. If you have any questions or concerns, contact the CustomerSupport Center.Although there are no moving parts in your computer after the powercord has been disconnected, the following warnings are required foryour safety.S9-S10 User Guide V1.0_en.book Page 57 Wednesday, July 23, 2008 5:53 PM
58Chapter 6. Safety, Use, and Care InformationDanger: Hazardous moving parts. Keep fingers and other body parts away.Attention: Before replacing any CRUs, turn off the computer and wait three tofive minutes to let the computer cool before opening the cover.Power Cords and Power AdaptersDanger: Use only the power cords and power adapters supplied by the productmanufacturer. The power cord and power adapter are intended for usewith this product only. They should never be used with any otherproduct.The power cords shall be safety approved. For Germany, it shall beH03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitabletypes shall be used accordingly.Never wrap a power cord around a power adapter or other object.Doing so can stress the cord in ways that can cause the cord to fray,crack, or crimp. This can present a safety hazard.Always route power cords or any other cables so that they will not bewalked on, tripped over, or pinched by objects.S9-S10 User Guide V1.0_en.book Page 58 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information59Protect power cords and power adapters from liquids. For instance, donot leave your power cord or power adapter near sinks, tubs, toilets, oron floors that are cleaned with liquid cleansers. Liquids can cause ashort circuit, particularly if the power cord or power adapter has beenstressed by misuse. Liquids also can cause gradual corrosion of powercord terminals and/or the connector terminals on a power adapter,which can eventually result in overheating.Always connect power cords and signal cables in the correct order andensure that all power cord connectors are securely and completelyplugged into receptacles.Do not use any power adapter that shows corrosion at the ac inputpins or shows signs of overheating (such as deformed plastic) at the acinput or anywhere on the power adapter.Do not use any power cords where the electrical contacts on either endshow signs of corrosion or overheating or where the power cordappears to have been damaged in any way.S9-S10 User Guide V1.0_en.book Page 59 Wednesday, July 23, 2008 5:53 PM
60Chapter 6. Safety, Use, and Care Information Extension Cords and Related DevicesDanger: Ensure that extension cords, surge protectors, uninterruptible powersupplies, and power strips that you use are rated to handle theelectrical requirements of the product. Never overload these devices. Ifpower strips are used, the load should not exceed the power stripinput rating. Consult an electrician for more information if you havequestions about power loads, power requirements, and input ratings.Plugs and OutletsDanger: If a receptacle (power outlet) that you intend to use with yourcomputer equipment appears to be damaged or corroded, do not usethe outlet until it is replaced by a qualified electrician.Do not bend or modify the plug. If the plug is damaged, contact themanufacturer to obtain a replacement.Do not share an electrical outlet with other home or commercialappliances that draw large amounts of electricity; otherwise, unstablevoltage might damage your computer, data, or attached devices.Some products are equipped with a three-pronged plug. This plug fitsonly into a grounded electrical outlet. This is a safety feature. Do notdefeat this safety feature by trying to insert it into a non-groundedS9-S10 User Guide V1.0_en.book Page 60 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information61outlet. If you cannot insert the plug into the outlet, contact anelectrician for an approved outlet adapter or to replace the outlet withone that enables this safety feature. Never overload an electrical outlet.The overall system load should not exceed 80 percent of the branchcircuit rating. Consult an electrician for more information if you havequestions about power loads and branch circuit ratings.Be sure that the power outlet you are using is properly wired, easilyaccessible, and located close to the equipment. Do not fully extendpower cords in a way that will stress the cords.Be sure that the power outlet provides the correct voltage and currentfor the product you are installing.Carefully connect and disconnect the equipment from the electricaloutlet.Power Supply StatementDanger: Never remove the cover on a power supply or any part that has thefollowing label attached.S9-S10 User Guide V1.0_en.book Page 61 Wednesday, July 23, 2008 5:53 PM
62Chapter 6. Safety, Use, and Care InformationHazardous voltage, current, and energy levels are present inside anycomponent that has this label attached. There are no serviceable partsinside these components. If you suspect a problem with one of theseparts, contact a service technician.Lithium Coin Cell Battery NoticeDanger: Danger of explosion if battery is incorrectly replaced.When replacing the lithium coin cell battery, use only the same or anequivalent type that is recommended by the manufacturer. The batterycontains lithium and can explode if not properly used, handled, ordisposed of.Do not:Throw or immerse into waterHeat to more than 100°C (212°F)Repair or disassembleDispose of the battery as required by local ordinances or regulations.The following statement applies to users in the state of California, U.S.A.California Perchlorate Information:S9-S10 User Guide V1.0_en.book Page 62 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information63Products containing CR (manganese dioxide) lithium coin cellbatteries may contain perchlorate.Perchlorate Material — special handling may apply.See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.Heat and Product VentilationDanger: Computers, AC adapters, and many accessories can generate heatwhen turned on and when batteries are charging. Notebook computerscan generate a significant amount of heat due to their compact size.Always follow these basic precautions:When your computer is turned on or the battery is charging, the base, thepalm rest, and some other parts may become hot. Avoid keeping yourhands, your lap, or any other part of your body in contact with a hotsection of the computer for any extended length of time. When you usethe keyboard, avoid keeping your palms on the palm rest for aprolonged period of time. Your computer generates some heat duringnormal operation. The amount of heat depends on the amount of systemactivity and the battery charge level. Extended contact with your body,even through clothing, could cause discomfort or even a skin burn.Periodically take breaks from using the keyboard by lifting your handsfrom the palm rest; and be careful not to use the keyboard for anyextended length of time.Do not operate your computer or charge the battery near flammablematerials or in explosive environments.S9-S10 User Guide V1.0_en.book Page 63 Wednesday, July 23, 2008 5:53 PM
64Chapter 6. Safety, Use, and Care InformationVentilation slots, fans and/or heat sinks are provided with the productfor safety, comfort, and reliable operation. These features mightinadvertently become blocked by placing the product on a bed, sofa,carpet, or other flexible surface. Never block, cover, or disable thesefeatures.When the AC adapter is connected to an electrical outlet and yourcomputer, it generates heat. Do not place the adapter in contact with anypart of your body while using it. Never use the AC adapter to warmyour body. Extended contact with your body, even through clothing,may cause a skin burn.For your safety, always follow these basic precautions with your computer:Keep the cover closed whenever the computer is plugged in.Regularly inspect the outside of the computer for dust accumulation.Remove dust from vents and any perforations in the bezel. Morefrequent cleanings might be required for computers in dusty or high-traffic areas.Do not restrict or block any ventilation openings.Do not operate your computer inside furniture, as this might increase therisk of overheating.Airflow temperatures into the computer should not exceed 35° C (95° F).S9-S10 User Guide V1.0_en.book Page 64 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information65CD and DVD Drive SafetyDanger: CD and DVD drives spin discs at a high speed. If a CD or DVD iscracked or otherwise physically damaged, it is possible for the disc tobreak apart or even shatter when the CD drive is in use. To protectagainst possible injury due to this situation, and to reduce the risk ofdamage to your computer, do the following:Always store CD/DVD discs in their original packaging.Always store CD/DVD discs out of direct sunlight and away from directheat sources.Remove CD/DVD discs from the computer when not in use.Do not bend or flex CD/DVD discs, or force them into the computer ortheir packaging.Check CD/DVD discs for cracks before each use. Do not use cracked ordamaged discs.S9-S10 User Guide V1.0_en.book Page 65 Wednesday, July 23, 2008 5:53 PM
66Chapter 6. Safety, Use, and Care InformationElectrical Current Safety InformationDanger: Electric current from power, telephone, and communication cables ishazardous.To avoid a shock hazard:Do not use your computer during a lightning storm.Do not connect or disconnect any cables or perform installation,maintenance, or reconfiguration of this product during an electricalstorm.Connect all power cords to a properly wired and grounded electricaloutlet.Connect to properly wired outlets any equipment that will be attached tothis product.Whenever possible, use one hand only to connect or disconnect signalcables.Never turn on any equipment when there is evidence of fire, water, orstructural damage.Disconnect the attached power cords, battery pack, and all the cablesbefore you open the device covers, unless instructed otherwise in theinstallation and configuration procedures.Do not use your computer until you have closed the cover. Never use thecomputer when the cover is open.S9-S10 User Guide V1.0_en.book Page 66 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information67Connect and disconnect cables as described in the following procedureswhen installing, moving, or opening covers on this product or attacheddevices.To connect:1.Turn everything OFF.2.First, attach all cables to devices.3.Attach signal cables to connectors.4.Attach power cords to outlets.5.Turn devices ON.To disconnect:1.Turn everything OFF.2.First, remove power cords from outlets.3.Remove signal cables from connectors.4.Remove all cables from devices.The power cord must be disconnected from the wall outlet or receptaclebefore installing all other electrical cables connected to your computer.The power cord may be reconnected to the wall outlet or receptacle onlyafter all other electrical cables have been connected to the computer.S9-S10 User Guide V1.0_en.book Page 67 Wednesday, July 23, 2008 5:53 PM
68Chapter 6. Safety, Use, and Care InformationLaser Compliance StatementSome personal computer models are equipped from the factory with aCD or DVD drive. CD and DVD drives are also sold separately asoptions. CD and DVD drives are laser products. The drive’sclassification label (shown below) is on the surface of the drive.CLASS 1 LASER PRODUCTLASER KLASSE 1LUOKAN 1 LASERLAITEAPPAREIL A LASER DE CLASSE 1KLASS 1 LASER APPARATExample of the labelS9-S10 User Guide V1.0_en.book Page 68 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information69These drives are certified in the U.S. to conform to therequirements of the Department of Health and Human Services 21Code of Federal Regulations (DHHS 21 CFR) Subchapter J forClass 1 laser products. Elsewhere, these drives are certified toconform to the requirements of the International ElectrotechnicalCommission (IEC) 60825-1 and CENELEC EN 60825-1 for Class 1laser products.Class 1 laser products are not considered hazardous. The design ofthe laser system and the optical storage drive ensures that there isno exposure to laser radiation above a Class 1 level during normaloperation, user maintenance, or servicing.When a CD or DVD drive is installed, note the followinghandling instructions.Danger: Use of controls, adjustments, or performance of procedures otherthan those specified herein might result in hazardous radiationexposure.Do not remove the drive covers. Removing the covers of the CD orDVD drive could result in exposure to hazardous laser radiation.There are no serviceable parts inside the CD or DVD drive.Some CD and DVD drives contain an embedded Class 3A orClass 3B laser diode. Note the following statement.S9-S10 User Guide V1.0_en.book Page 69 Wednesday, July 23, 2008 5:53 PM
70Chapter 6. Safety, Use, and Care InformationDanger: Laser radiation when open. Do not stare into the beam, do not viewdirectly with optical instruments, and avoid direct exposure to thebeam.Liquid Crystal Display (LCD) NoticeAttention: Mercury Information (does not apply to LED backlit models):The fluorescent lamp in the liquid crystal display contains mercury;dispose according to local, state or federal laws.The LCD is made of glass, and rough handling or dropping thecomputer can cause the LCD to break. If the LCD breaks and theinternal liquid crystal material contacts the eyes, mouth or clothing,take the following actions immediately : In case contact to the eyes or mouth, rinse with large amount ofrunning water for more than 15 minutes. If any symptoms are presentafter washing, get medical care. In case contact to the skin or clothing, wipe it immediately and washwith soap and large amount of running water for more than 15minutes. The skin or clothing maybe damaged if liquid crystal materialis left adhered.S9-S10 User Guide V1.0_en.book Page 70 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information71Caring Your Computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Though your computer is designed to function reliably in normal workenvironments, you need to use common sense in handling it. By followingthese important tips, you will get the most use and enjoyment out of yourcomputer.Be Careful about Where and How You WorkDo not leave the base of your computer, or any other part that becomeshot during operation, in contact with your lap or any part of your bodyfor an extended period when the computer is functioning or when thebattery is charging. Your computer dissipates some heat during normaloperation. This heat is a function of the level of system activity andbattery charge level. Extended contact with your body, even throughclothing, could cause discomfort or, eventually, a skin burn.When the AC adapter is connected to an electrical outlet and yourcomputer, it generates heat. Do not place the adapter in contact with anypart of your body while using it. Never use the AC adapter to warmyour body. Extended contact with your body, even through clothing,may cause a skin burn.Route the cables of an AC adapter, a mouse, a keyboard, a printer, or anyother electronic device, or communication lines, so that they cannot bewalked on, tripped over, pinched by your computer or other objects, or inany way subjected to treatment that could disturb the operation of yourcomputer. Applying strong force to the cables may damage or break them.S9-S10 User Guide V1.0_en.book Page 71 Wednesday, July 23, 2008 5:53 PM
72Chapter 6. Safety, Use, and Care InformationPlace liquids away from your computer to avoid spills, and keep yourcomputer away from water (to avoid the danger of electrical shock).Do not eat or smoke over your keyboard. Particles that fall into yourkeyboard can cause damage.Store packing materials safely out of the reach of children to prevent therisk of suffocation from plastic bags.Keep your computer away from magnets, activated cellular phones,electrical appliances, or speakers (within 13 cm or 5 in).Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).Some appliances, such as certain portable desktop fans or air purifiers,can produce negative ions. If a computer is close to such an appliance,and is exposed for an extended time to air containing negative ions, itmay become electrostatically charged. Such a charge may be dischargedthrough your hands when you touch the keyboard or other parts of thecomputer, or through connectors on I/O devices connected to it. Eventhough this kind of electrostatic discharge (ESD) is the opposite of adischarge from your body or clothing to the computer, it poses the samerisk of a computer malfunction.Your computer is designed and manufactured to minimize any effects ofelectrostatic charge. An electrostatic charge above a certain limit,however, can increase the risk of ESD. Therefore, when using thecomputer close to an appliance that can produce negative ions, givespecial attention to the following:- Avoid directly exposing your computer to the air from an appliancethat can produce negative ions.- Keep your computer and peripherals as far as possible from such anappliance.S9-S10 User Guide V1.0_en.book Page 72 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information73- Wherever possible, ground your computer to facilitate safeelectrostatic discharge.Note:Not all such appliances cause a significant electrostatic charge.When you handle options or CRUs, or perform any work inside thecomputer, take the following precautions to avoid static-electricitydamage:- Limit your movement. Movement can cause static electricity to buildup around you.- Always handle components carefully. Handle adapters, memorymodules, and other circuit boards by the edges. Never touch exposedcircuitry.- Prevent others from touching components.- When you install a static-sensitive option or CRU, touch the static-protective package containing the part to a metal expansion-slot coveror other unpainted metal surface on the computer for at least twoseconds. This reduces static electricity in the package and your body.- Whenever possible, remove the static-sensitive part from the static-protective packaging and install the part without setting it down.When this is not possible, place the static-protective packaging on asmooth, level surface and place the part on it.- Do not place the part on the computer cover or other metal surface.S9-S10 User Guide V1.0_en.book Page 73 Wednesday, July 23, 2008 5:53 PM
74Chapter 6. Safety, Use, and Care InformationBe Gentle with Your ComputerAvoid placing any objects (including paper) between the display and thekeyboard or under the keyboard.Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavyobjects on your computer, display, or external devices.Carry Your Computer ProperlyBefore moving your computer, be sure to remove any media, turn offattached devices, and disconnect cords and cables.Be sure your computer is in sleep or hibernation mode, or turned off,before moving it. This will prevent damage to the hard disk drive anddata loss.When picking up your open computer, hold it by the bottom. Do notpick up or hold your computer by the display.Use a quality carrying case that provides adequate cushion andprotection. Do not pack your computer in a tightly packed suitcase orbag.For outdoor useBackup your critical data before you take your computer outdoors.Ensure that the battery is full.Be sure to turn off the power and close the LCD well.Do not leave anything between the closed LCD and the keyboard.S9-S10 User Guide V1.0_en.book Page 74 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information75When you leave the computer in your car, place it on the back seat toavoid being insolated.Carry the AC adapter and power cord with the computer.Handle Storage Media and Drives ProperlyIf your computer comes with an optical drive, do not touch the surface ofa disc or the lens on the tray.Wait until you hear the CD or DVD click into the center pivot of anoptical drive before closing the tray.When installing your hard disk, follow the instructions shipped withyour hardware, and apply pressure only where needed on the device.Data SafetyDo not delete unknown files or change the name of files or directoriesthat were not created by you; otherwise, your computer software mightfail to work.Be aware that accessing network resources can leave your computervulnerable to computer viruses, hackers, spyware, and other maliciousactivities that might damage your computer, software, or data.It is your responsibility to ensure that you have adequate protection inthe form of firewalls, antivirus software, and anti-spyware software andkeep this software up to date.S9-S10 User Guide V1.0_en.book Page 75 Wednesday, July 23, 2008 5:53 PM
76Chapter 6. Safety, Use, and Care InformationTake Care in Setting PasswordsRemember your passwords. If you forget a supervisor or hard diskpassword, Lenovo authorized service providers will not reset it, and youmight have to replace your system board or hard disk drive.Other Important TipsYour computer modem might use only an analog telephone network, orpublic-switched telephone network (PSTN). Do not connect the modemto a PBX (private branch exchange) or any other digital telephoneextension line because this could damage your modem. Analog phonelines are often used in homes, while digital phone lines are often used inhotels or office buildings. If you are not sure which kind of phone lineyou are using, contact your telephone company.Your computer might have both an Ethernet connector and a modemconnector. If so, be sure to connect your communication cable to thecorrect one, so your connector is not damaged.Register your Lenovo products with Lenovo (refer to the Web page: http://consumersupport.lenovo.com). This can help authorities return yourcomputer to you if it is lost or stolen. Registering your computer also enablesLenovo to notify you about possible technical information and upgrades.Only an authorized Lenovo repair technician should disassemble andrepair your computer.Do not modify or tape the latches to keep the display open or closed.Take care not to turn your computer over while the AC adapter isplugged in. This could break the adapter plug.S9-S10 User Guide V1.0_en.book Page 76 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information77Turn off your computer if you are replacing a device, or else verify thatthe device is warm- or hot-swappable.Before you install any of the following devices, touch a metal table or agrounded metal object. This action reduces any static electricity fromyour body. The static electricity could damage the device.- ExpressCard- Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xD-Picture Card, and Memory Stick Pro card.- Memory module- PCI Express CardWhen transferring data to or from a Flash Media Card, such as an SDcard, do not put your computer in sleep or hibernation mode before thedata transfer is complete. To do so might cause damage to your data.Cleaning the Cover of Your ComputerOccasionally clean your computer as follows:1Prepare a mixture of a gentle kitchen-use detergent (one that does notcontain abrasive powder or strong chemicals such as acid or alkaline).Use 5 parts water to 1 part detergent.2Absorb the diluted detergent into a sponge.3Squeeze excess liquid from the sponge.4Wipe the cover with the sponge, using a circular motion and takingcare not to let any excess liquid drip.S9-S10 User Guide V1.0_en.book Page 77 Wednesday, July 23, 2008 5:53 PM
78Chapter 6. Safety, Use, and Care Information5Wipe the surface to remove the detergent.6Rinse the sponge with clean running water.7Wipe the cover with the clean sponge.8Wipe the surface again with a dry, soft lint-free cloth.9Wait for the surface to dry completely and remove any cloth fibersfrom the computer surface.Note: Shut down the computer and then disconnect the power cord beforecleaning the computer.Cleaning Your Computer Keyboard1Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.2Wipe each keytop surface with the cloth. Wipe the keys one by one; ifyou wipe several keys at a time, the cloth may hook onto an adjacentkey and possibly damage it. Make sure that no liquid drips onto orbetween the keys.3Allow to dry.4To remove any crumbs and dust from beneath the keys, you can use acamera blower with a brush or cool air from a hair drier.Note: Avoid spraying cleaner directly on the display or the keyboard.S9-S10 User Guide V1.0_en.book Page 78 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information79Cleaning Your Computer Display1Gently wipe the display with a dry, soft lint-free cloth. If you see ascratchlike mark on your display, it might be a stain transferred fromthe keyboard when the cover was pressed from the outside.2Wipe or dust the stain gently with a soft, dry cloth.3If the stain remains, moisten a soft, lint-free cloth with water or a 50-50mixture of isopropyl alcohol and water that does not containimpurities.4Wring out as much of the liquid as you can.5Wipe the display again; do not let any liquid drip into the computer.6Be sure to dry the display before closing it.Accessibility and Comfort - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - As your computer enables you to work in so many places, it is importantthat you remain attentive to good posture, good lighting, and properseating. By keeping these considerations in mind, you can improveperformance and achieve greater comfort. Lenovo is committed toproviding the latest information and technology to our customers withdisabilities.S9-S10 User Guide V1.0_en.book Page 79 Wednesday, July 23, 2008 5:53 PM
80Chapter 6. Safety, Use, and Care InformationErgonomic Information Working in the virtual office may mean adapting to frequent changes inyour environment. Following some simple rules will make things easierand bring you the maximum benefits of your computer. Keeping in mindsuch basics as good lighting and proper seating, for example, can help youimprove your performance and achieve greater comfort.Note: This example shows someone in a conventional setting. Even if you workin a casual, less conventional setting, many of the tips in this section stillapply. Develop good habits, and they will serve you well.S9-S10 User Guide V1.0_en.book Page 80 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information81General Posture: Below are some general recommendations for assuming ahealthy working posture. It is best to periodically make minormodifications in your working posture to deter the onset of discomfortcaused by long periods of working in the same position. Frequent, shortbreaks from your work will also help to prevent any minor discomfortassociated with your working posture.Display: Position the display to maintain a comfortable viewing distance of510-760 mm (20-30 inches). Avoid glare or reflections on the display fromoverhead lighting or outside sources of light. Keep the display screen cleanand set the brightness to levels that enable you to see the screen clearly.Press Fn + up/down arrow to adjust display brightness.Head Position: Keep your head and neck in a comfortable and neutral(vertical, or upright) position.Chair: Use a chair that gives you good back support and seat heightadjustment. Use chair adjustments to best suit your desired posture.Arm and Hand Position: If available, utilize chair arm rests or an area onyour working surface to provide weight support for your arms. Keep yourforearms, wrists, and hands in a relaxed and neutral (horizontal) position.Type with a soft touch without pounding the keys.Leg Position: Keep your thighs parallel to the floor and your feet flat on thefloor or on a footrest.S9-S10 User Guide V1.0_en.book Page 81 Wednesday, July 23, 2008 5:53 PM
82Chapter 6. Safety, Use, and Care InformationWhat If You are Traveling? It may not be possible to observe the best ergonomic practices when youare using your computer while on the move or in a casual setting.Regardless of the setting, try to observe as many of the tips as possible.Sitting properly and using adequate lighting, for example, will help youmaintain desirable levels of comfort and performance.Questions about Vision? Your computer’s visual display screen is designed to meet the higheststandards and to provide you with clear, crisp images and large, brightdisplays that are easy to see, yet easy on the eyes. Of course, anyconcentrated and sustained visual activity can be tiring. If you havequestions on eye fatigue or visual discomfort, consult a vision carespecialist for advice.Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - An important part of owning your computer is maintenance. With propercare, you can avoid common problems. The following sections provideinformation that can help you to keep your computer running smoothly.S9-S10 User Guide V1.0_en.book Page 82 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information83General Tips for Maintenance 1Check the capacity of your hard disk drive from time to time. If thehard disk drive gets too full, Windows® will slow down and mightproduce errors.Note: You can check the capacity of each hard disk drive as follows.1. Click Start and select Computer from the start menu.2. Right-click the hard-disk you want to check.3. Select Properties from the popup menu.4. Check the capacity of the hard disk drive.5. Click the OK button to close the properties window.2Empty your recycle bin on a regular basis.3Use Diskeeper Lite or the Microsoft Disk Defragmenter on your harddisk drive on a regular basis to improve data seek and read time. Tostart the Disk Defragmenter, click Start -> All Programs -> Accessories-> System Tools -> Disk Defragmenter.To free up disk space, uninstall unused application programs.Note:You might also want to look for application program duplication oroverlapping versions.Clean out your Inbox, Sent, and Trash folders from your e-mail clientprogram.S9-S10 User Guide V1.0_en.book Page 83 Wednesday, July 23, 2008 5:53 PM
84Chapter 6. Safety, Use, and Care InformationAt least once a week, make a point to back up your data. If critical data ispresent, it is a good idea to perform a daily backup. Lenovo has manybackup options available for your computer. CD-RW drives and CD-RW/DVD drives are available for most computers and are easilyinstalled.Use or schedule System Restore to take a system snapshot periodically.Note:Always take a system snapshot before installing new drivers, updatingsoftware, or installing new software.Update device drivers and BIOS when needed.Profile your machine at http://consumersupport.lenovo.com to keep upto date with current drivers and revisions.Keep up to date on device drivers on other non-Lenovo hardware. Youmight want to read the device driver information release notes prior toupdating for compatibility or known issues.Keep a log book. Entries might include major hardware or softwarechanges, driver updates, minor issues you have experienced and howyou resolved them.If you ever need to run a recovery operation on your computer to returnthe contents of the hard disk to the factory-installed state, the followingtips might help along the way:Remove all external devices such as the printer, keyboard, and soon.Make sure that the battery is charged and that you have the ACpower adapter connected.Boot into the BIOS and load the default settings.S9-S10 User Guide V1.0_en.book Page 84 Wednesday, July 23, 2008 5:53 PM
Chapter 6. Safety, Use, and Care Information85Turn off the computer and start the recovery process.If your computer uses discs as the recovery media, do not removethe disc from the drive until you are prompted to do so.If required, you can find your country's Customer Support Center at thefollowing Web address: http://consumersupport.lenovo.com.When calling the Customer Support Center, please make sure you haveyour machine type, model, and serial number available and thecomputer is in front of you. Also, if the machine is producing errorcodes, it is helpful to have the error screen on or the message writtendown.Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a new component, the operating system needs to be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.Note:Due to the fact that drivers are programs, like any other file on yourcomputer, they are susceptible to corruption and might not performproperly if corruption occurs.S9-S10 User Guide V1.0_en.book Page 85 Wednesday, July 23, 2008 5:53 PM
86Appendix A. Lenovo Limited WarrantyThis Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale. This warranty may sometimes be referred to as the “Statement of Limited Warranty” (SOLW) in other documents from Lenovo. What This Warranty CoversLenovo warrants that each hardware product is free from defects in materialsand workmanship under normal use during the warranty period. Thewarranty period for the product starts on the original date of purchasespecified on your invoice unless Lenovo informs you otherwise in writing.The warranty period and type of warranty service that apply to your productare designated below under the section titled “Warranty Information.” THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY ANDREPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OR CONDITIONS OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE. SOME STATES ORJURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESSOR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOTAPPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLYTO THE EXTENT REQUIRED BY LAW AND ARE LIMITED INDURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLYAFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOTALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTYLASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOTAPPLY TO YOU.S9-S10 User Guide V1.0_en.book Page 86 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty87How to Obtain Warranty ServiceIf the product does not function as warranted during the warranty period,you may obtain warranty service by contacting Lenovo or an approvedservice provider. Each of them is referred to as a “Service Provider.” A listof Service Providers and their telephone numbers is available atconsumersupport.lenovo.com.Warranty service may not be available in all locations and may differ fromlocation to location. Charges may apply outside a Service Provider’snormal service area. Contact a local Service Provider for location-specificinformation. What Your Service Provider Will Do to Correct ProblemsWhen you contact a Service Provider, you must follow the problemdetermination and resolution procedures specified. Your Service Provider will attempt to diagnose and resolve your problemover the telephone or through remote assistance. Your Service Providermay direct you to download and install designated software updates.Some problems can be resolved with a replacement part that you installyourself (such as mouse, speaker), called a “Customer Replaceable Unit” or“CRU.” If so, your Service Provider will ship the CRU to you for you toinstall.If your problem cannot be resolved over the telephone or remotely, throughyour application of software updates, or with a CRU, your Service ProviderS9-S10 User Guide V1.0_en.book Page 87 Wednesday, July 23, 2008 5:53 PM
88Appendix A. Lenovo Limited Warrantywill arrange for service under the type of warranty service designated forthe product under the section titled “Warranty Information.”If your Service Provider determines that it is unable to repair your product,your Service Provider will replace it with one that is at least functionallyequivalent. If your Service Provider determines that it is unable to either repair orreplace your product, your sole remedy is to return the product to yourplace of purchase or to Lenovo and your purchase price will be refunded. Exchange of a Product or PartWhen the warranty service involves the exchange of a product or part, theitem your Service Provider replaces becomes Lenovo’s property and thereplacement becomes yours. All removed items must be genuine andunaltered. The replacement may not be new, but will be in good workingorder and at least functionally equivalent to the item replaced. Thereplacement assumes the warranty status of the replaced item. Before your Service Provider exchanges a product or part, you agree to: 1. remove all features, parts, options, alterations, and attachments notunder warranty service;2. ensure that the product is free of any legal obligations or restrictionsthat prevent its exchange;3. obtain authorization from the owner to have your Service Providerservice a product that you do not own.S9-S10 User Guide V1.0_en.book Page 88 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty89Your Additional ResponsibilitiesWhere applicable, before service is provided, you agree to: 1. follow the service request procedures that your Service Providerspecifies;2. backup or secure all programs and data contained in the product; 3. provide your Service Provider with all system keys or passwords andsufficient, free, and safe access to your facilities to permit the terms ofthis warranty to be fulfilled;4. ensure that all information about identified or identifiable individuals(“Personal Data”) is deleted from the product or that, with respect toany remaining Personal Data you did not delete, you are in compliancewith all applicable laws.Use of Personal InformationIf you obtain service under this warranty, Lenovo will store, use andprocess information about your warranty issue and your contactinformation, including name, phone numbers, address, and e-mail address.Lenovo will use this information to perform service under this warrantyand to improve our business relationship with you, such as to conductinternal reviews of the efficiency of the warranty service we provide to you.We may contact you to inquire about your satisfaction regarding ourwarranty service or to notify you about any product recalls or safety issues.We may also provide this information to entities acting on our behalf toaccomplish these purposes.S9-S10 User Guide V1.0_en.book Page 89 Wednesday, July 23, 2008 5:53 PM
90Appendix A. Lenovo Limited WarrantyWhat This Warranty Does not CoverThis warranty does not cover the following: uninterrupted or error-free operation of a product; loss of, or damage to, your data; any software programs, whether provided with the product or installedsubsequently;failure or damage resulting from misuse, accident, modification,unsuitable physical or operating environment, natural disasters, powersurges, or improper maintenance by you;any third party products, including those that Lenovo may procure andprovide with or integrate into the Lenovo product at your request;any technical or other support, such as assistance with “how-to”questions and those regarding product set-up and installation.This warranty is voided by removal or alteration of identification labels onthe product or its parts. Limitation of LiabilityLenovo is responsible for loss of, or damage to, your product only while itis 1) in your Service Provider’s possession or 2) in transit in those cases inwhich the Service Provider is responsible for the transportation.Neither Lenovo nor your Service Provider is responsible for any of yourdata including confidential, proprietary, or personal data contained in aS9-S10 User Guide V1.0_en.book Page 90 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty91product. You should remove and/or backup all such information from theproduct prior to its service or return.Circumstances may arise where, because of a default on Lenovo’s part orother liability, you may be entitled to recover damages from Lenovo. In eachsuch instance, regardless of the basis on which you are entitled to claimdamages from Lenovo (including fundamental breach, negligence,misrepresentation, or other contract or tort claim), except and to the extentthat liability cannot be waived or limited by applicable laws, Lenovo is liablefor no more than the amount of actual direct damages suffered by you, up tothe amount you paid for the product. This limit does not apply to damagesfor bodily injury (including death) and damage to real property and tangiblepersonal property for which Lenovo is required by law to be liable. This limit also applies to Lenovo’s suppliers, resellers, and your ServiceProvider. It is the maximum for which Lenovo, its suppliers, resellers, andyour Service Provider are collectively responsible.UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS,RESELLERS, OR SERVICE PROVIDERS LIABLE FOR ANY OF THEFOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRDPARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OF, ORDAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, ORINDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIALDAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE,GOODWILL, OR ANTICIPATED SAVINGS. SOME STATES ORJURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATIONOF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVELIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.S9-S10 User Guide V1.0_en.book Page 91 Wednesday, July 23, 2008 5:53 PM
92Appendix A. Lenovo Limited WarrantyDispute ResolutionIf you acquired the product in Cambodia, Indonesia, Philippines,Vietnam or Sri Lanka, disputes arising out of or in connection with thiswarranty shall be finally settled by arbitration held in Singapore and thiswarranty shall be governed, construed and enforced in accordance with thelaws of Singapore, without regard to conflict of laws. If you acquired theproduct in India, disputes arising out of or in connection with thiswarranty shall be finally settled by arbitration held in Bangalore, India.Arbitration in Singapore shall be held in accordance with the ArbitrationRules of Singapore International Arbitration Center (“SIAC Rules”) then ineffect. Arbitration in India shall be held in accordance with the laws ofIndia then in effect. The arbitration award shall be final and binding for theparties without appeal and shall be in writing and set forth the findings offact and the conclusions of law. All arbitration proceedings shall beconducted, including all documents presented in such proceedings, in theEnglish language, and the English language version of this warrantyprevails over any other language version in such proceedings.Other RightsTHIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAYHAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE ORJURISDISCTION TO JURISDICTION. YOU ALSO MAY HAVE OTHERRIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITHLENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORYRIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONALLEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THATCANNOT BE WAIVED OR LIMITED BY CONTRACT. S9-S10 User Guide V1.0_en.book Page 92 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty93European Economic Area (EEA)Customers in the EEA may contact Lenovo at the following address:Lenovo Warranty & Service Quality Dept., PO Box 19547, Inverkip Road,Greenock, Scotland PA16 9WX. Service under this warranty for Lenovohardware products purchased in EEA countries may be obtained in anyEEA country in which the product has been announced and made availableby Lenovo. This Lenovo Limited Warranty is available in other languages atconsumersupport.lenovo.com.S9-S10 User Guide V1.0_en.book Page 93 Wednesday, July 23, 2008 5:53 PM
94Appendix A. Lenovo Limited WarrantyWarranty Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Product or Machine TypeCountry or Region of PurchaseWarrantyPeriodType of Warranty ServiceNotebook: 20005, 2781TaiwanParts and Labor - 1 yearBattery pack - 1 year3, 4China (Hong Kong S.A.R.), China (Macau S.A.R.)1, 4United States of America, Canada 1, 3India, Indonesia, Malaysia, Singapore, Thailand, Philippines, Vietnam, South Africa, Australia, New Zealand, France1, 3 or 4RussiaParts and Labor - 2 yearsBattery pack - 1 year1, 4S9-S10 User Guide V1.0_en.book Page 94 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty95A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for:a.parts and labor during the first year of the warranty period (or a longer period as required by law); andb.parts only, on an exchange basis, in the second and third years of the warranty period. Your Service Provider will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of warranty period.Types of Warranty Service1Customer Replaceable Unit (“CRU”) ServiceUnder CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas others may require some technical skill and tools. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label, and a container are included with the replacement CRU, and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.S9-S10 User Guide V1.0_en.book Page 95 Wednesday, July 23, 2008 5:53 PM
96Appendix A. Lenovo Limited Warranty2On-site ServiceUnder On-site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.3Courier or Depot ServiceUnder Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.4Customer Carry-In or Mail-In ServiceUnder Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid unless specified otherwise) the product suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.S9-S10 User Guide V1.0_en.book Page 96 Wednesday, July 23, 2008 5:53 PM
Appendix A. Lenovo Limited Warranty97Lenovo Warranty Service Telephone Numbers - - - - - - - - - - - Warranty Service Telephone NumbersThe phone numbers provided below are correct as of the time of printing and are subject to change without notice. For the latest warranty service contact telephone number in a country please contact Lenovo, or your reseller in your country.Singapore 800 6012 047Malaysia 1800 18 2388Thailand 1800 06 0087Indonesia 001 803 0601 2003Philippines 1800 111 00724Vietnam 1800 1528India Toll free 1800 113324Alternate No.011-26388288SMS 9900173324P.R.China 400-810-8888Hong Kong (852) 2516-3919Taiwan (886) 0800-000-702Macau 0800-689United States 1-877-453-6686Canada 1-877-453-6686France 0826-536-686South Africa 0861-536-686S9-S10 User Guide V1.0_en.book Page 97 Wednesday, July 23, 2008 5:53 PM
98Appendix A. Lenovo Limited WarrantyAustralia 1300 557 073New Zealand 0800 446 833Russia Toll free 8-800-700-7888Alternate No.+7-(495) 662-7888Additionally, you can find support information, and updates, including service phone numbers for unlisted countries on the Lenovo Web site located at:http://consumersupport.lenovo.com.S9-S10 User Guide V1.0_en.book Page 98 Wednesday, July 23, 2008 5:53 PM
99Appendix B. Customer Replaceable Units (CRUs)Customer Replaceable Units (CRUs) are computer parts that can be upgraded or replaced by the customer. There are two types of CRUs: internal and external. External CRUs are easy to install, whereas internal CRUs require some technical skills and in some cases might require tools such as a screwdriver. However, both internal and external CRUs are safe for removal by the customer.Customers are responsible for replacing all external CRUs. Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period.Your computer contains the following types of external CRUs:External CRUs (pluggable): These CRUs unplug from the computer. Examples of these types of CRUs include the AC adapter and power cord.External CRUs with latches: These CRUs include a latch to help you remove and replace the part. Examples of these types of CRUs include the notebook main battery, an optical drive, a hard-disk drive, and an extended battery.Your computer contains the following types of internal CRUs:Internal CRUs (located behind an access panel): These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws. Once the access panel is removed, only the specific CRU is visible. Examples of these types of CRUs include memory modules and hard disk drives.Internal CRUs (located within the product): These CRUs are accessible only by opening the computer’s outer case. Examples of these CRUs include PCI Express Mini Cards and the integrated keyboard.S9-S10 User Guide V1.0_en.book Page 99 Wednesday, July 23, 2008 5:53 PM
100Appendix C. Specifications Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Size Width: approximate 250.2 mmDepth: approximate 183 mmHeight: approximate 22 to 27.5 mmEnvironmentTemperature– Operating with no optical disc in the drive: 5° to 35°C (41° to 95°F)– Operating with an optical disc in the drive: 10° to 35°C (50° to 95°F)Note:When you charge the battery pack, its temperature mustbe at least 10°C (50°F).Relative humidity:– Operating with no optical disc in the drive: 8% to 95%– Operating with an optical disc in the drive: 8% to 80%S9-S10 User Guide V1.0_en.book Page 100 Wednesday, July 23, 2008 5:53 PM
Appendix C. Specifications101Power source(AC adapter)Input rating of the AC adapter: 90-264 V ac, 47 to 63 Hz40W/60WBattery packLithium-ion (Li-Ion) battery pack–Nominal voltage: 11.1 V dc–Capacity: 53Wh or 28WhS9-S10 User Guide V1.0_en.book Page 101 Wednesday, July 23, 2008 5:53 PM
102Appendix D. NoticesNotices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Lenovo representative forinformation on the products and services currently available in your area.Any reference to a Lenovo product, program, or service is not intended tostate or imply that only that Lenovo product, program, or service may beused. Any functionally equivalent product, program, or service that doesnot infringe any Lenovo intellectual property right may be used instead.However, it is the user’s responsibility to evaluate and verify theoperation of any other product, program, or service.Lenovo may have patents or pending patent applications covering subjectmatter described in this document. The furnishing of this document doesnot give you any license to these patents. You can send license inquiries, inwriting, to:Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of LicensingLENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.S9-S10 User Guide V1.0_en.book Page 102 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices103This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through S9-S10 User Guide V1.0_en.book Page 103 Wednesday, July 23, 2008 5:53 PM
104Appendix D. Noticesextrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.The software interface and hardware configuration described in all the manuals included with your computer may not match the actual configuration of the computer you purchased.Export classification noticeThis product is subject to the Untied States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list.Television output noticeThe following notice applies to models that have the factory-installed television-output feature.This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.S9-S10 User Guide V1.0_en.book Page 104 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices105Wireless related information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Wireless InteroperabilityWireless LAN PCI Express Mini Card is designed to be interoperable withany wireless LAN product that is based on Direct Sequence Spread Spectrum(DSSS), Complementary Code Keying (CCK), and/or Orthogonal FrequencyDivision Multiplexing (OFDM) radio technology, and is compliant to:The IEEE 802.11b/g Standard on Wireless LANs, as defined andapproved by the Institute of Electrical and Electronics Engineers.The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.Bluetooth Daughter Card is designed to be interoperable with any Bluetoothproduct that is compliant to Bluetooth Specification 2.0 + EDR as defined by theBluetooth SIG. Following profiles are supported by Bluetooth Daughter Card:Generic AccessService DiscoverySerial PortDial-up NetworkingFAX LAN Access using PPPPersonal Area Network Generic Object ExchangeGeneric Object PushFile TransferSynchronizationAudio GatewayHeadset PrinterS9-S10 User Guide V1.0_en.book Page 105 Wednesday, July 23, 2008 5:53 PM
106Appendix D. NoticesHuman Interface Devices (Keyboard/Mouse)Basic ImageHandsfreeAVUsage Environment and Your HealthWireless LAN PCI Express Mini Card and Bluetooth Daughter Card emitradio frequency electromagnetic energy like other radio devices. However,the level of energy emitted is far much less than the electromagnetic energyemitted by wireless devices like for example mobile phones.Due to the fact that Wireless LAN PCI Express Mini Card and BluetoothDaughter Card operate within the guidelines found in radio frequencysafety standards and recommendations, Lenovo believes the integratedwireless cards are safe for use by consumers. These standards andrecommendations reflect the consensus of the scientific community andresult from deliberations of panels and committees of scientists whocontinually review and interpret the extensive research literature.In some situation or environment, the use of Wireless LAN PCI ExpressMini Card or Bluetooth Daughter Card may be restricted by the proprietorof the building or responsible representatives of the organization. Thesesituations may for example include:Using the integrated wireless cards on board of airplanes, or in hospitalsIn any other environment where the risk of interference to other devicesor services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devicesin a specific organization (e.g., airport or hospital), you are encouraged toask for authorization to use Wireless LAN PCI Express Mini Card orBluetooth Daughter Card prior to turning on the computer.S9-S10 User Guide V1.0_en.book Page 106 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices107S9-S10 User Guide V1.0_en.book Page 107 Wednesday, July 23, 2008 5:53 PMElectronic Emissions Notices - - - - - - - - - - - - - - - - The following information refers to Lenovo IdeaPad S9/S10, machine type 4067,20013Federal Communications Commission (FCC) Statement1. This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC rules. These limits are designed toprovide reasonable protection against harmful interference in a residential instal-lation. This equipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is no guaranteethat interference will not occur in a particular installation. If this equipment doescause harmful interference to radio or television reception, which can be deter-mined by turning the equipment off and on, the user is encouraged to try to cor-rect the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.• Consult the dealer or an experienced radio/TV technician for help. <RXDUHFDXWLRQHGWKDWFKDQJHVRUPRGLÀFDWLRQVQRWH[SUHVVO\DSSURYHGE\WKHparty responsible for compliance could void your authority to operate the equip-ment.4068,20014; 4231,20015,4187,4329,4333,11N3G,11G3G
108Appendix D. NoticesResponsible party:Lenovo (United States) Incorporated 1009 Think Place - Building One Morrisville, NC 27650 U.S.A. Telephone: (919) 294-5900S9-S10 User Guide V1.0_en.book Page 108 Wednesday, July 23, 2008 5:53 PM3. This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference and(2) this device must accept any interference received, including interference thatmay cause undesired operation.4. FCC RF Radiation Exposure Statement:• This Transmitter must not be co-located or operating in conjunction with anyother antenna or transmitter.• This equipment complies with FCC RF radiation exposure limits set forth foran uncontrolled environment. This device was tested for typical lap held oper-ations with the device contacted directly to the human body to the back side ofthe notebook computer. To maintain compliance with FCC RF exposure com-pliance requirements, avoid direct contact to the transmitting antenna duringtransmitting.
Appendix D. Notices109German Class B Compliance StatementDeutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Ver t rägli chk eitDieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein. S9-S10 User Guide V1.0_en.book Page 109 Wednesday, July 23, 2008 5:53 PMIndustry Canada Class B Emission Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Avis de conformité à la réglementation d’Industrie CanadaCet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
110Appendix D. NoticesZulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.S9-S10 User Guide V1.0_en.book Page 110 Wednesday, July 23, 2008 5:53 PMUm dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt/eingebaut werden.Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Appendix D. Notices111European Union Compliance Statement Class B ComplianceEuropean Union - Compliance to the Electromagnetic Compatibility DirectiveThis product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.S9-S10 User Guide V1.0_en.book Page 111 Wednesday, July 23, 2008 5:53 PM
112Appendix D. NoticesJapanese VCCI Class B StatementJapan Compliance Statement for Power line HarmonicsA statement of compliance to the IEC 61000-3-2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase.Korea Class BS9-S10 User Guide V1.0_en.book Page 112 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices113WEEE and Recycling Statements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - General Recycling StatementLenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo’s Internet site at http://www.pc.ibm.com/ww/lenovo/about/environmentS9-S10 User Guide V1.0_en.book Page 113 Wednesday, July 23, 2008 5:53 PM
114Appendix D. NoticesEU WEEE Statements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://consumersupport.lenovo.com.S9-S10 User Guide V1.0_en.book Page 114 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices115Japan Recycling Statements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Collecting and Recycling a Disused Lenovo Computer orMonitorIf you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/pcrecyclehttp://www.ibm.com/jp/pc/service/recycle/pcrecyclePursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personalhttp://www.ibm.com/jp/pc/service/recycle/personalS9-S10 User Guide V1.0_en.book Page 115 Wednesday, July 23, 2008 5:53 PM
116Appendix D. NoticesDisposing of a Lenovo Computer ComponentsSome Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.Disposing a Disused Battery Pack from Lenovo NotebookComputersYour Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack, contact the proper person in Lenovo sales, service, or marketing, and follow that person’s instructions. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/batteryhttp://www.ibm.com/jp/pc/environment/recycle/batteryIf you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at www.ibm.com/jp/pc/environment/recycle/batteryhttp://www.ibm.com/jp/pc/environment/recycle/batteryS9-S10 User Guide V1.0_en.book Page 116 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices117Notice for Users in the U.S.A. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - California Perchlorate Information:Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate.Perchlorate Material — special handling may apply.See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.Notice on Deleting Data from Your Hard Disk - - - - - - - - - - - - - As computers spread into every corner of life, they process more and more information. The data on your computer, some of it sensitive, is stored on a storage device called the hard disk. Before you dispose of, sell, or hand over your computer, you need to delete that data.Handing your computer over to someone else without deleting the loaded software, such as operating systems and application software, may even violate License Agreements. You are advised to check the terms and conditions of those Agreements.Deleting the data from the hard disk is not easy.There are methods that seem to delete the data:Move the data to the recycle bin, and then choose the Empty recycle bin command.Use the Delete command.Format your hard disk, using the software for initializing it.S9-S10 User Guide V1.0_en.book Page 117 Wednesday, July 23, 2008 5:53 PM
118Appendix D. NoticesUsing the preinstalled recovery program, bring the hard disk back to factory-ship state.These operations, however, only change the file allocation of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes.To prevent the leakage of data, it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the hard disk with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But we recommend that you make use of the software (payware) or service (pay service) specifically developed for the purpose.S9-S10 User Guide V1.0_en.book Page 118 Wednesday, July 23, 2008 5:53 PM
Appendix D. Notices119Trademarks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lenovo, lenovo logo, IdeaPad, VeriFace, OneKey Rescue (OneKey Recovery, OneKey AntiVirus), APS, Power Express, Energy Management and ReadyComm are either registered trademarks or trademarks of Lenovo in the United States and/or other countries.Microsoft, Windows, Windows Vista and MSN are trademarks of Microsoft Corporation in the United States, other countries, or both.Other company, product, or service names may be trademarks or service marks of others.All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual, ™ and ® marks are not specified.S9-S10 User Guide V1.0_en.book Page 119 Wednesday, July 23, 2008 5:53 PM
120IndexAAC adapterUsing ......................................... 25BBatteryCharging.................................... 28BluetoothConnecting................................ 36Interoperability ....................... 105Switch........................................ 13Usage Environment ................ 106CCamera ............................................... 16Caring Your Computer...................... 71CleaningComputer Cover ....................... 77Computer Display .................... 79Computer Keyboard................. 78Customer Replaceable Unit (CRU) partslist ....................................................... 99Customer Support Center ................. 50DDisplayCleaning ....................................79Drivers................................................25FFCC Statement .................................107Frequently Asked Questions.............37Function key combinations ...............12HHard Disk DriveProblems....................................47Headphone/SPDIF jack.....................34HelpCustomer Support Center ........50Help and Service.......................49on the Web ................................50Hibernation Mode Problems.............42S9-S10 User Guide V1.0_en.book Page 120 Wednesday, July 23, 2008 5:53 PM
Index121IInternet ...............................................17KKeyboardCleaning.....................................78Problems....................................41Using..........................................11LLenovo Limited Warranty .................86MMaintenance .......................................82MicrophoneBuilt-in.........................................2External......................................35Multi-media Reader Slot....................15NNoticeElectronic Emissions ...............107EU Environmental...................111for US Users.............................117Numeric Keypad................................11OOneKey Rescue System button............2PPasswordProblems....................................41Using..........................................20PCI Express card (new card) slot.......32Power button........................................2ProblemsBattery........................................46Computer Screen.......................43Display.......................................39Hard Disk Drive........................47Hibernation Mode.....................42Keyboard ...................................41S9-S10 User Guide V1.0_en.book Page 121 Wednesday, July 23, 2008 5:53 PM
122IndexPassword................................... 41Sleep Mode................................ 42Sound ........................................ 46Startup....................................... 47SSecurity............................................... 19Speaker.................................................2Specifications ................................... 100Storage MediaHandling ................................... 75TTouch pad .......................................... 10Trademarks ...................................... 119Troubleshooting................................. 39UUSB port ..................................... 3,4,30VVGA port........................................3,33Volume button...................................13WWebHelp ...........................................50Wireless LANConnecting ................................18Interoperability .......................105Usage Environment ................106S9-S10 User Guide V1.0_en.book Page 122 Wednesday, July 23, 2008 5:53 PM

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