Quanta Computer P30WB Notebook Computer User Manual Toshiba Satellite P30W B Series

Quanta Computer Inc Notebook Computer Toshiba Satellite P30W B Series

User Manual

User's ManualSatellite P30W-BSatellite Click 2 Pro P30W-B/P35W-Bdynabook P53Series
Table of ContentsChapter 1 TOSHIBA Legal, Regulatory and SafetyCopyright, Disclaimer and Trademarks .............................................. 1-1Regulatory Information ......................................................................... 1-2Video Standard Notice .......................................................................... 1-7OpenSSL Toolkit License Issues ......................................................... 1-8FreeType License Issues .................................................................... 1-10ENERGY STAR® Program .................................................................. 1-14Disposing of the computer and the computer's batteries ............... 1-14General Precautions ........................................................................... 1-14Safety Icons ......................................................................................... 1-17Chapter 2 Getting StartedEquipment checklist ............................................................................. 2-1Dual Operating Mode ............................................................................ 2-1Conventions ........................................................................................... 2-1Using your computer for the first time ................................................ 2-3Getting to know Windows ..................................................................... 2-9Turning off the power .......................................................................... 2-11Chapter 3 The Grand TourThe Computer (tablet mode) ................................................................. 3-1The Computer (laptop mode) ............................................................... 3-6Internal Hardware Components ........................................................... 3-9Power Condition Descriptions ........................................................... 3-13Chapter 4 Operating BasicsOperating in Tablet Mode ..................................................................... 4-1Using the Touch Screen ....................................................................... 4-2Using the Touch Pad ............................................................................. 4-3The Keyboard ......................................................................................... 4-43D Playback on an External 3D Device ............................................... 4-7Battery .................................................................................................... 4-7Memory media ..................................................................................... 4-12External Display .................................................................................. 4-16Optional TOSHIBA Accessories ........................................................ 4-19Sound System and Video mode ......................................................... 4-19Chapter 5 Utilities and Advanced UsageUser's Manual ii
Utilities and Applications ...................................................................... 5-1Special features ..................................................................................... 5-6TOSHIBA Password Utility ................................................................... 5-8TOSHIBA System Settings ................................................................. 5-10USB Charge .......................................................................................... 5-11TOSHIBA Media Player by sMedio TrueLink+ .................................. 5-13TOSHIBA PC Health Monitor .............................................................. 5-15TOSHIBA Setup Utility ........................................................................ 5-16Using the Hard Disk Drive (HDD) Protection .................................... 5-17System Recovery ................................................................................ 5-19Chapter 6 TroubleshootingProblem solving process ...................................................................... 6-1Hardware and system checklist ........................................................... 6-4TOSHIBA support ................................................................................ 6-15Chapter 7 AppendixSpecifications ........................................................................................ 7-1AC Power Cord and Connectors .......................................................... 7-2Information for Wireless Devices ........................................................ 7-3Legal Footnotes ................................................................................... 7-13Glossary ............................................................................................... 7-16IndexUser's Manual iii
Chapter 1TOSHIBA Legal, Regulatory andSafetyThis chapter states the Legal, regulatory and safety information applicableto TOSHIBA computers.Copyright, Disclaimer and TrademarksCopyright© 2014 by TOSHIBA Corporation. All rights reserved. Under the copyrightlaws, this manual cannot be reproduced in any form without the priorwritten permission of TOSHIBA. No patent liability is assumed, with respectto the use of the information contained herein.First edition May 2014Copyright authority for music, movies, computer programs, databases andother intellectual property covered by copyright laws belongs to the authoror to the copyright owner. Copyrighted material can be reproduced only forpersonal use or use within the home. Any other use beyond that stipulatedabove (including conversion to digital format, alteration, transfer of copiedmaterial and distribution on a network) without the permission of thecopyright owner is a violation of copyright or author's rights and is subjectto civil damages or criminal action. Please comply with copyright laws inmaking any reproduction from this manual.DisclaimerThis manual has been validated and reviewed for accuracy. Theinstructions and descriptions it contains are accurate for your computer atthe time of this manual’s production. However, succeeding computers andmanuals are subject to change without notice. TOSHIBA assumes noliability for damages incurred directly or indirectly from errors, omissions ordiscrepancies between the computer and the manual.TrademarksIntel, Intel SpeedStep, Intel Core and Centrino are trademarks or registeredtrademarks of Intel Corporation.Windows, Microsoft and Windows logo are registered trademarks ofMicrosoft Corporation.User's Manual 1-1
The Bluetooth® word mark and logos are registered trademarks owned byBluetooth SIG, Inc. and any use of such marks by Toshiba Corporation andits affiliates is under license.The terms HDMI and HDMI High-Definition Multimedia Interface, and theHDMI Logo are trademarks or registered trademarks of HDMI LicensingLLC in the United States and other countries.sMedio and sMedio TrueLink+ are trademarks or registered trademarks ofsMedio, Inc.CyberLink and CyberLink MediaStory are registered trademarks ofCyberLink Corporation.Secure Digital and SD are trademarks of SD Card Association.MultiMediaCard and MMC are trademarks of MultiMediaCard Association.ATHEROS is a trademark of Qualcomm Atheros, Inc., registered in theUnited States and other countries.DTS, the Symbol, & DTS and the Symbol together are registeredtrademarks and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc.All Rights Reserved.Realtek is a registered trademark of Realtek Semiconductor Corporation.All other product names and service names in this manual may betrademarks or registered trademarks of their respective companies.Regulatory InformationFCC informationFCC notice "Declaration of Conformity Information"This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to part 15 of the FCC rules. These limitsare designed to provide reasonable protection against harmful interferencein a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordancewith the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will notoccur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.User's Manual 1-2
Only peripherals complying with the FCC class B limits may be attached tothis equipment. Operation with non-compliant peripherals or peripherals notrecommended by TOSHIBA is likely to result in interference to radio andTV reception. Shielded cables must be used between the external devicesand the computer’s HDMI/HDMI(micro) port, Universal Serial Bus (USB 2.0and 3.0) ports as well as Headphone/Microphone combo jacks. Changes ormodifications made to this equipment, not expressly approved byTOSHIBA or parties authorized by TOSHIBA could void the user’s authorityto operate the equipment.FCC conditionsThis device complies with part 15 of the FCC Rules. Operation is subject tothe following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, includinginterference that may cause undesired operation.ContactAddress: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697Telephone: (949) 583-3000This information is only applicable for the countries/regions where it isrequired.EU Declaration of ConformityThis product is carrying the CE-Mark inaccordance with the related European Directives.Responsible for CE-Marking is TOSHIBA EUROPEGMBH, Hammfelddamm 8, 41460 Neuss,Germany. The complete and official EUDeclaration of Conformity can be found onTOSHIBA’s web sitehttp://epps.toshiba-teg.com on the Internet.CE complianceThis product is labeled with the CE Mark in accordance with the applicableEuropean Directives, notably RoHS Directive 2011/65/EU, RadioUser's Manual 1-3
Equipment and Telecommunications Terminal Directive 1999/5/EC,Ecodesign Directive 2009/125/EC (ErP) and the related implementingmeasures.This product and the original options are designed to observe the relatedEMC (Electromagnetic Compatibility) and safety standards. However,TOSHIBA cannot guarantee that this product still observes these EMCstandards if options or cables not produced by TOSHIBA are connected orimplemented. In this case the persons who have connected/implementedthose options/cables have to provide assurance that the system (PC plusoptions/cables) still fulfils the required standards. To avoid general EMCproblems, the following guidance should be noted:Only CE marked options should be connected/implementedOnly best shielded cables should be connectedWorking environmentThis product was designed to fulfil the EMC (Electromagnetic Compatibility)requirements to be observed for so-called “Residential, commercial andlight industry environments”. TOSHIBA do not approve the use of thisproduct in working environments other than the above mentioned“Residential, commercial and light industry environments”.For example, the following environments are not approved:Industrial Environments (e.g. environments where a mains voltage of380 V three-phase is used)Medical EnvironmentsAutomotive EnvironmentsAircraft EnvironmentsAny consequences resulting from the use of this product in workingenvironments that are not approved are not the responsibility of TOSHIBA.The consequences of the use of this product in non-approved workingenvironments may be:Interference with other devices or machines in the near surroundingarea.Malfunction of, or data loss from, this product caused by disturbancesgenerated by other devices or machines in the near surrounding area.Therefore TOSHIBA strongly recommend that the electromagneticcompatibility of this product should be suitably tested in all non-approvedworking environments before use. In the case of automobiles or aircraft,the manufacturer or airline respectively should be asked for permissionbefore use of this product.Furthermore, for general safety reasons, the use of this product inenvironments with explosive atmospheres is not permitted.User's Manual 1-4
VCCI Class B Information (Japan Only)この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをしてください。ＶＣＣＩ－ＢCanadian regulatory information (Canada only)This digital apparatus does not exceed the Class B limits for radio noiseemissions from digital apparatus as set out in the Radio InterferenceRegulation of the Canadian Department of Communications.Note that Canadian Department of Communications (DOC) regulationsprovide, that changes or modifications not expressly approved byTOSHIBA Corporation could void your authority to operate this equipment.This Class B digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations.Cet appareil numérique de la class B respecte toutes les exgences duRèglement sur le matériel brouileur du Canada.Following information is only valid for EU-memberStates:Disposal of productsThe crossed out wheeled dust bin symbol indicates thatproducts must be collected and disposed of separatelyfrom household waste. Integrated batteries andaccumulators can be disposed of with the product. Theywill be separated at the recycling centres.The black bar indicates that the product was placed on themarket after August 13, 2005.By participating in the separate collection of products andbatteries, you will help to assure the proper disposal ofproducts and batteries and thus help to prevent potentialnegative consequences for the environment and humanhealth.For more detailed information about the collection andrecycling programmes available in your country, pleasevisit our website( www.toshiba.eu/recycling ) or contact your local counciloffice or the retail outlet where you purchased the product.User's Manual 1-5
Disposal of batteries and/or accumulatorsThe crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisposed of separately from household waste.If the battery or accumulator contains more than thespecified values of lead (Pb), mercury (Hg), and/orcadmium (Cd) defined in the European Battery Directive,then the chemical symbols for lead (Pb), mercury (Hg)and/or cadmium (Cd) will appear below the crossed outwheeled dust bin symbol.By participating in the separate collection of batteries, youwill help to assure the proper disposal of products andbatteries and thus help to prevent potential negativeconsequences for the environment and human health. Toachieve this you should take any battery and/oraccumulator to your local recycling site, or to a retail outletor facility that offers to collect these devices forenvironmentally friendly disposal, ensuring that theterminal contacts are covered by non-conductive tape.For more detailed information about the collection andrecycling programmes available in your country, pleasevisit our website( www.toshiba.eu/recycling ) or contact your local counciloffice or the retail outlet where you purchased the product.These symbols may not stick depending on the country and region whereyou purchased.REACH - Compliance StatementThe European Union (EU) chemical regulation, REACH (Registration,Evaluation, Authorization and Restriction of Chemicals), entered into forceon 1 June 2007, with phased deadlines to 2018.Toshiba will meet all REACH requirements and is committed to provide ourcustomers with information about the presence in our articles ofsubstances included on the candidate list according to REACH regulation.Please consult the following websitewww.toshiba.eu/reach for information about the presence in our articles ofsubstances included on the candidate list according to REACH in aconcentration above 0.1% weight by weight.Following information is only for Turkey:Disposal of products:User's Manual 1-6
The crossed wheelie bin symbol means that this productshould not be collected and disposed with otherhousehold wastes. When product become waste at theend- of-life, to protect environment and human health, itshould be given to nearest collection recycling ordisposal center. For more information about collectionand recycling programs in your country please contactyour local authority or the retailer where the product waspurchased.Compliant with AEEE Directive.The number of possible pixel failures of your display is definedaccording to ISO 9241-307 standards. If the number of pixel failures isless than this standard, they will not be counted as defect or failure.Battery is a consumption product, since the battery time depends onthe usage of your computer. If the battery can not be charged at all,then it is a defect or failure. The changes in battery time is not a defector failure.Following information is only for India:The use of this symbol indicates that this product may notbe treated as household waste.By ensuring this product is disposed of correctly, you willhelp prevent potential negative consequences for theenvironment and human health, which could otherwise becaused by inappropriate waste handling of this product.For more detailed information about recycling of thisproduct, please visit our website( http://www.toshiba-india.com ) or contact call center(1800-200-8674).These symbols may not stick depending on the country and region whereyou purchased.Video Standard NoticeTHIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 ANDMPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONALAND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODINGVIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO")AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WASENCODED BY A CONSUMER ENGAGED IN A PERSONAL ANDNONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM AVIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCHVIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANYUser's Manual 1-7
OTHER USE. ADDITIONAL INFORMATION INCLUDING THATRELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USESAND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEEHTTP://WWW.MPEGLA.COM.OpenSSL Toolkit License IssuesLICENSE ISSUES==============The OpenSSL toolkit stays under a dual license, i.e. both the conditions ofthe OpenSSL License and the original SSLeay license apply to the toolkit.See below for the actual license texts. Actually both licenses are BSD-styleOpen Source licenses. In case of any license issues related to OpenSSLplease contact openssl-core@openssl.org.OpenSSL License------------------------/*=====================================================Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.Redistribution and use in source and binary forms, with or withoutmodification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice,this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyrightnotice, this list of conditions and the following disclaimer in thedocumentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this softwaremust display the following acknowledgment:"This product includes software developed by the OpenSSL Project foruse in the OpenSSL Toolkit. "( http://www.openssl.org/ )4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not beused to endorse or promote products derived from this softwarewithout prior written permission. For written permission, please contactopenssl-core@openssl.org.5. Products derived from this software may not be called "OpenSSL" normay "OpenSSL" appear in their names without prior written permissionof the OpenSSL Project.6. Redistributions of any form whatsoever must retain the followingacknowledgment:"This product includes software developed by the OpenSSL Project foruse in the OpenSSL Toolkit"( http://www.openssl.org/ )THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS''AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUTUser's Manual 1-8
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. INNO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORSBE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESSINTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OFLIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAYOUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THEPOSSIBILITY OF SUCH DAMAGE.=====================================================This product includes cryptographic software written by Eric Young(eay@cryptsoft.com). This product includes software written by TimHudson (tjh@cryptsoft.com).*/Original SSLeay License----------------------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)All rights reserved.This package is an SSL implementation written by Eric Young(eay@cryptsoft.com).The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-commercial use as long as thefollowing conditions are aheared to. The following conditions apply to allcode found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;not just the SSL code. The SSL documentation included with thisdistribution is covered by the same copyright terms except that the holderis Tim Hudson (tjh@cryptsoft.com).Copyright remains Eric Young's, and as such any Copyright notices in thecode are not to be removed.If this package is used in a product, Eric Young should be given attributionas the author of the parts of the library used.This can be in the form of a textual message at program startup or indocumentation (online or textual) provided with the package.Redistribution and use in source and binary forms, with or withoutmodification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the copyright notice, this listof conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyrightnotice, this list of conditions and the following disclaimer in thedocumentation and/or other materials provided with the distribution.User's Manual 1-9
3. All advertising materials mentioning features or use of this softwaremust display the following acknowledgement:"This product includes cryptographic software written by Eric Young(eay@cryptsoft.com)"The word 'cryptographic' can be left out if the rouines from the librarybeing used are not cryptographic related :-).4. If you include any Windows specific code (or a derivative thereof) fromthe apps directory (application code) you must include anacknowledgement:"This product includes software written by Tim Hudson(tjh@cryptsoft.com)"THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANYEXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITEDTO, THE IMPLIED WARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NOEVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FORANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, ORCONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OFUSE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER INCONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCEOR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THISSOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.The licence and distribution terms for any publically available version orderivative of this code cannot be changed. i.e. this code cannot simply becopied and put under another distribution licence [including the GNU PublicLicence.]*/FreeType License IssuesThe FreeType Project LICENSE----------------------------2006-Jan-27Copyright 1996-2002, 2006 byDavid Turner, Robert Wilhelm, and Werner LembergIntroduction============The FreeType Project is distributed in several archive packages; some ofthem may contain, in addition to the FreeType font engine, various toolsand contributions which rely on, or relate to, the FreeType Project.User's Manual 1-10
This license applies to all files found in such packages, and which do notfall under their own explicit license. The license affects thus the FreeTypefont engine, the test programs, documentation and makefiles, at the veryleast.This license was inspired by the BSD, Artistic, and IJG (Independent JPEGGroup) licenses, which all encourage inclusion and use of free software incommercial and freeware products alike. As a consequence, its mainpoints are that:We don't promise that this software works. However, we will beinterested in any kind of bug reports. (`as is' distribution)You can use this software for whatever you want, in parts or full form,without having to pay us. (`royalty-free' usage)You may not pretend that you wrote this software. If you use it, or onlyparts of it, in a program, you must acknowledge somewhere in yourdocumentation that you have used the FreeType code. (`credits')We specifically permit and encourage the inclusion of this software, with orwithout modifications, in commercial products.We disclaim all warranties covering The FreeType Project and assume noliability related to The FreeType Project.Finally, many people asked us for a preferred form for a credit/disclaimer touse in compliance with this license. We thus encourage you to use thefollowing text:"""Portions of this software are copyright (C) <year> The FreeType Project( www.freetype.org ). All rights reserved."""Please replace <year> with the value from the FreeType version youactually use.Legal Terms============0. Definitions--------------Throughout this license, the terms `package', `FreeType Project', and`FreeType archive' refer to the set of files originally distributed by theauthors (David Turner, Robert Wilhelm, and Werner Lemberg) as the`FreeType Project', be they named as alpha, beta or final release.`You' refers to the licensee, or person using the project, where `using' is ageneric term including compiling the project's source code as well aslinking it to form a `program' or `executable'. This program is referred to as`a program using the FreeType engine'.This license applies to all files distributed in the original FreeType Project,including all source code, binaries and documentation, unless otherwisestated in the file in its original, unmodified form as distributed in the originalUser's Manual 1-11
archive. If you are unsure whether or not a particular file is covered by thislicense, you must contact us to verify this.The FreeType Project is copyright (C) 1996-2000 by David Turner, RobertWilhelm, and Werner Lemberg. All rights reserved except as specifiedbelow.1. No Warranty--------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUTWARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. INNO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERSBE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THEINABILITY TO USE, OF THE FREETYPE PROJECT.2. Redistribution--------------This license grants a worldwide, royalty-free, perpetual and irrevocableright and license to use, execute, perform, compile, display, copy, createderivative works of, distribute and sublicense the FreeType Project (in bothsource and object code forms) and derivative works thereof for anypurpose; and to authorize others to exercise some or all of the rightsgranted herein, subject to the following conditions:Redistribution of source code must retain this license file (`FTL.TXT')unaltered; any additions, deletions or changes to the original files mustbe clearly indicated in accompanying documentation. The copyrightnotices of the unaltered, original files must be preserved in all copiesof source files.Redistribution in binary form must provide a disclaimer that states thatthe software is based in part of the work of the FreeType Team, in thedistribution documentation. We also encourage you to put an URL tothe FreeType web page in your documentation, though this isn'tmandatory.These conditions apply to any software derived from or based on theFreeType Project, not just the unmodified files. If you use our work, youmust acknowledge us. However, no fee need be paid to us.3. Advertising--------------Neither the FreeType authors and contributors nor you shall use the nameof the other for commercial, advertising, or promotional purposes withoutspecific prior written permission.We suggest, but do not require, that you use one or more of the followingphrases to refer to this software in your documentation or advertisingmaterials: `FreeType Project', `FreeType Engine', `FreeType library', or`FreeType Distribution'.User's Manual 1-12
As you have not signed this license, you are not required to accept it.However, as the FreeType Project is copyrighted material, only this license,or another one contracted with the authors, grants you the right to use,distribute, and modify it. Therefore, by using, distributing, or modifying theFreeType Project, you indicate that you understand and accept all theterms of this license.4. Contacts--------------There are two mailing lists related to FreeType:freetype@nongnu.orgDiscusses general use and applications of FreeType, as well as futureand wanted additions to the library and distribution. If you are lookingfor support, start in this list if you haven't found anything to help you inthe documentation.freetype-devel@nongnu.orgDiscusses bugs, as well as engine internals, design issues, specificlicenses, porting, etc.Our home page can be found athttp://www.freetype.orgUser's Manual 1-13
ENERGY STAR® ProgramYour Computer model may be ENERGY STAR®compliant. If the model you purchased is compliant, it islabeled with the ENERGY STAR logo on the computer andthe following information applies.TOSHIBA is a partner in the ENERGY STAR Program andhas designed this computer to meet the latest ENERGYSTAR guidelines for energy efficiency. Your computerships with the power management options preset to aconfiguration that will provide the most stable operatingenvironment and optimum system performance for bothAC power and battery modes.To conserve energy, your computer is set to enter the low-power Sleep Mode which shuts down the system anddisplay within 15 minutes of inactivity in AC power mode.TOSHIBA recommends that you leave this and otherenergy saving features active, so that your computer willoperate at its maximum energy efficiency. You can wakethe computer from Sleep Mode by pressing the powerbutton.Your ENERGY STAR certified computer should be set bydefault to enter a low-power "sleep mode" after a period ofinactivity. Simply touching the mouse or keyboard "wakes"the computer in seconds. These sleep features can saveyou up to $23 per year (200 kWh per year in electricity)and prevent up to 300 pounds of greenhouse gasemissions annually.To learn how to adjust or activatethese sleep settings on your computer, please go to:www.energystar.gov/sleepinstructionsTo activate sleep settings organization-wide quickly andeasily through network tools, please go towww.energystar.gov/powermanagementDisposing of the computer and the computer'sbatteriesThe computer's battery is not user-accessible. Contact an authorizedTOSHIBA service provider for details regarding how to dispose of thecomputer and the batteries.General PrecautionsTOSHIBA computers are designed to optimize safety, minimize strain andwithstand the rigors of portability. However, certain precautions should beUser's Manual 1-14
observed to further reduce the risk of personal injury or damage to thecomputer.Be certain to read the general precautions below and to note the cautionsincluded in the text of the manual.Provide adequate ventilationAlways make sure your computer and AC adaptor have adequateventilation and are protected from overheating when the power is turned onor when an AC adaptor is connected to a power outlet (even if yourcomputer is in Sleep Mode). In this condition, observe the following:Never cover your computer or AC adaptor with any object.Never place your computer or AC adaptor near a heat source, such asan electric blanket or heater.Never cover or block the air vents.Always operate your computer on a hard flat surface. Using yourcomputer on a carpet or other soft material can block the vents.Always provide sufficient space around the computer.Overheating your computer or AC adaptor could cause system failure,computer or AC adaptor damage or a fire, possibly resulting in seriousinjury.Creating a computer-friendly environmentPlace the computer on a flat surface that is large enough for the computerand any other items you are using, such as a printer.Leave enough space around the computer and other equipment to provideadequate ventilation. Otherwise, they may overheat.To keep your computer in prime operating condition, protect your work areafrom:Dust, moisture, and direct sunlight.Equipment that generates a strong electromagnetic field, such asstereo speakers (other than speakers that are connected to thecomputer) or speakerphones.Rapid changes in temperature or humidity and sources of temperaturechange such as air conditioner vents or heaters.Extreme heat, cold, or humidity.Liquids and corrosive chemicals.Stress injuryCarefully read the Instruction Manual for Safety and Comfort. It containsinformation on the prevention of stress injuries to your hands and wriststhat can be caused by extensive keyboard use. It also includes informationon work space design, posture and lighting that can help reduce physicalstress.User's Manual 1-15
Heat injuryAvoid prolonged physical contact with the computer. If the computer isused for long periods, its surface can become very warm. While thetemperature will not feel hot to the touch, if you maintain physicalcontact with the computer for a long time, for example if you rest thecomputer on your lap or if you keep your hands on the palm rest, yourskin might suffer a low-heat injury.If the computer has been used for a long time, avoid direct contactwith the metal plate supporting the various interface ports as this canbecome hot.The surface of the AC adaptor can become hot when in use but thiscondition does not indicate a malfunction. If you need to transport theAC adaptor, you should disconnect it and let it cool before moving it.Do not lay the AC adaptor on a material that is sensitive to heat as thematerial could become damaged.Pressure or impact damageDo not apply heavy pressure to the computer or subject it to any form ofstrong impact as this can damage the computer's components or otherwisecause it to malfunction.Cleaning the computerTo help ensure long, trouble-free operation, keep the computer free of dustand dirt, and use care with all liquids around it.Be careful not to spill liquids into the computer. If the computer doesget wet, turn the power off immediately and let the computer drycompletely - in these circumstance you should get the computerinspected by an authorized service provider in order to assess thescope of any damage.Clean the plastics of the computer using a slightly water dampenedcloth.You can clean the display screen by spraying a small amount of glasscleaner onto a soft, clean cloth and then wiping the screen gently withthe cloth.Never spray cleaner directly onto the computer or let liquid run into any partof it. Never use harsh or caustic chemical products to clean the computer.Moving the computerWhile the computer is designed for flexible day-to-day usage you shouldexercise a few simple precautions when moving it in order to help ensuretrouble-free operation.Make sure all disk/disc activity has ended before moving thecomputer.User's Manual 1-16
Turn off (shut down) the computer.Disconnect the AC adaptor and all peripherals before moving thecomputer.Close the display panel (not applicable in tablet mode).Do not pick up the computer by its display panel.Before carrying your computer, shut it down, disconnect the ACadaptor and allow it to cool down - a failure to follow this instructionmay result in minor heat injury.Be careful not to subject the computer to impact or shock - a failure tofollow this instruction could result in damage to computer, computerfailure or loss of data.Never transport your computer with any cards installed - this maycause damage to either the computer and/or the card resulting incomputer failure.Always use a suitable carry case when transporting the computer.When carrying your computer, be sure to hold it securely so that itdoes not fall or hit anything.Do not carry your computer by holding any of its protruding elements.Mobile phonesPlease be aware that the use of mobile phones can interfere with the audiosystem. The operation of the computer will not be impaired in any way, butit is recommended that a minimum distance of 30cm is maintained betweenthe computer and a mobile phone that is in use.Instruction Manual for Safety and ComfortAll important information on the safe and proper use of this computer isdescribed in the enclosed Instruction Manual for Safety and Comfort. Besure to read it before using the computer.Safety IconsSafety icons are used in this manual to bring important information to yourattention. Each type of message is identified as shown below.Indicates a potentially hazardous situation, which could result in death orserious injury, if you do not follow instructions.A caution informs you that improper use of equipment or failure to followinstructions may cause data loss, equipment damage, or may result inminor or moderate injury.Please read. A note is a hint or advice that helps you make best use ofyour equipment.User's Manual 1-17
Chapter 2Getting StartedThis chapter provides an equipment checklist, and basic information tostart using your computer.Some of the features described in this manual may not function properly ifyou use an operating system that was not pre-installed by TOSHIBA.Equipment checklistCarefully unpack your computer, taking care to save the box andpackaging materials for future use.HardwareCheck to make sure you have all the following items:TOSHIBA Portable Personal ComputerTOSHIBA Keyboard Dock (attached to the computer)AC adaptor and power cord (2-pin plug or 3-pin plug)DocumentationUser Information GuideInstruction Manual for Safety and ComfortIf any of the items are missing or damaged, contact your dealerimmediately.Dual Operating ModeYour computer is provided with a TOSHIBA Keyboard Dock and supportsdual operating mode - your computer can be easily converted from a tabletPC to a laptop PC. Throughout this manual, operating your computer as atablet PC and a laptop PC is called "tablet mode" and "laptop mode"respectively.ConventionsThis manual uses the following formats to describe, identify, and highlightterms and operating procedures.User's Manual 2-1
HDD or Hard DiskDriveYour computer is equipped with a "Solid StateDrive (SSD)". There’s also a secondary HardDisk Drive (HDD) on some models. In thismanual, the word "HDD" or "Hard Disk Drive"also refers to the SSD unless otherwise stated.Click Tap the Touch Pad or click the left TouchPad control button once.Left click the mouse once.Tap the touch screen once.Right-click Click the right Touch Pad control buttononce.Right-click the mouse once.Press and hold on the touch screen.Double-click Tap the Touch Pad or click the left TouchPad control button twice.Left click the mouse twice.Tap the touch screen twice.Charm By swiping in from the right edge or pointing themouse pointer to the lower-right (or upper-right)corner of your screen, you will find a list ofcharms: Search, Share, Start, Devices andSettings.Desktop Click the Desktop tile from the Start screen toaccess the desktop.Start screen You can go back to the Start screen from an appor the desktop by the following ways:Click the Start charm.Move the mouse pointer all the way into thelower-left corner of the screen and then clickthe Start button ( ).Use the Windows® logo key ( ) on yourkeyboard.Press the Windows® button ( ) on yourcomputer.For detailed information, please refer to theWindows Help and Support.Apps view You can find all of your apps including desktopprograms in the Apps view.To get to the Apps view:Move the mouse pointer and then click the icon in the lower-left of the screen.Slide up from the middle of the Start screen.User's Manual 2-2
Using your computer for the first timeBe sure to read the enclosed Instruction Manual for Safety and Comfort forinformation on the safe and proper use of this computer. It is intended tohelp you be more comfortable and productive while using a computer. Byfollowing the recommendations in it you may reduce your chance ofdeveloping a painful or disabling injury to your hand, arms, shoulders orneck.This section provides basic information to start using your computer. Itcovers the following topics:Connecting/Removing TOSHIBA Keyboard DockConnecting the AC adaptorTurning on the powerInitial setupUse a virus-check program and make sure it is updated regularly.Never format storage media without checking its content - formattingdestroys all stored data.It is a good idea to periodically back up the internal Hard Disk Drive orother main storage device to external media. General storage media isnot durable or stable over long periods of time and under certainconditions may result in data loss.Before you install a device or application, save any data in memory tothe Hard Disk Drive or other storage media. Failure to do so mayresult in the loss of data.Connecting/Removing TOSHIBA Keyboard DockTOSHIBA Keyboard Dock can turn your tablet into a laptop for extensibilityincluding a physical keyboard and extra ports.To use in laptop mode, you need to connect TOSHIBA Keyboard Dock tothe tablet by following the steps below:1. Hold the middle-top side (with the web camera on the top side) of thetablet.2. Align the docking interface located on the tablet with the dockingconnector on the keyboard dock.User's Manual 2-3
3. Press down the tablet until it clicks into place. The docking connectoron the keyboard dock engages the docking interface on the tablet.Figure 2-1 Connecting the keyboard dockWhen you are operating in laptop mode, the display panel can be openedto a wide range of angles for optimal viewing.While holding down the palm rest with one hand so that the body of thekeyboard dock is not raised, slowly lift the display panel - this will allow theangle of the display panel to be adjusted to provide optimum clarity.Figure 2-2 Opening the display panel11. Display panelProduct appearance depends on the model you purchased.Use reasonable care when opening and closing the display panel. Openingit vigorously or slamming it shut could damage the computer.Be careful not to open the display panel too far as this could put stresson the hinges and cause damage.Please close the display panel when you move or are carrying thecomputer.Do not lift the computer by the display screen or the palm rest on thekeyboard dock. Fail to follow this instruction may cause damage to thecomputer or result in minor injury.User's Manual 2-4
Do not press or push with excess force on the display panel, otherwisethe computer body may become unsteady and possibly fall over.Do not close the computer with pens or any other objects left inbetween the display panel and the keyboard dock.Please be careful not to hurt your fingers when you are docking thetablet to the keyboard dock.Never turn the computer holder without the computer docked,otherwise it may cause damage or possibly result in mechanicalmalfunction.To disconnect and remove the computer from the keyboard dock, followthe steps below:1. Disconnect and remove all peripheral devices and cables connectedto the computer.2. Click the Safely Remove Hardware and Eject Media icon ( ) onthe Windows Taskbar and then click Eject Docking Station. You’llreceive a notification that it is now safe to remove the computer.3. Press down the computer while holding the middle-top side of thedisplay panel first and then slowly lift it to release it from the computerholder and completely off the keyboard dock. (step a, b)Figure 2-3 Removing the computer from the keyboard dockabUser's Manual 2-5
Toast notification of the docking status is disabled by default. You canchoose to turn the notification on by enabling the Keyboard Dock Stationoption within the TOSHIBA System Settings.Connecting the AC adaptorAttach the AC adaptor when you need to charge the battery or you want tooperate from AC power. It is also the fastest way to get started, becausethe battery pack will need to be charged before you can operate frombattery power.The AC adaptor can automatically adjust to any voltage ranging from 100to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to usethis computer in almost any country/region. The adaptor converts ACpower to DC power and reduces the voltage supplied to this computer.Always use the TOSHIBA AC adaptor that was included with yourcomputer, or use AC adaptors specified by TOSHIBA to avoid any riskof fire or other damage to the computer. Use of an incompatible ACadaptor could cause fire or damage to the computer possibly resultingin serious injury. TOSHIBA assumes no liability for any damagecaused by use of an incompatible adaptor.Never plug the AC adaptor into a power source that does notcorrespond to both the voltage and the frequency specified on theregulatory label of the unit. Failure to do so could result in a fire orelectric shock, possibly resulting in serious injury.Always use or purchase power cables that comply with the legalvoltage and frequency specifications and requirements in the countryof use. Failure to do so could result in a fire or electric shock, possiblyresulting in serious injury.The supplied power cord conforms to safety rules and regulations inthe region the computer is bought and should not be used outside thisregion. For use in other regions, please buy power cords that conformto safety rules and regulations in the particular region.Do not use a 3-pin to 2-pin conversion plug.When you connect the AC adaptor to the computer, always follow thesteps in the exact order as described in this User’s Manual.Connecting the power cable to a live electrical outlet should be the laststep otherwise the adaptor DC output plug could hold an electricalcharge and cause an electrical shock or minor bodily injury whentouched. As a general safety precaution, avoid touching any metalparts.User's Manual 2-6
Never place your computer or AC adaptor on a wooden surface,furniture, or any other surface that could be marred by exposure toheat since the computer base and AC adaptor's surface increase intemperature during normal use.Always place your computer or AC adaptor on a flat and hard surfacethat is resistant to heat damage.Refer to the enclosed Instruction Manual for Safety and Comfort fordetailed precautions and handling instructions.1. Connect the power cord to the AC adaptor.Figure 2-4 Connecting the power cord to the AC adaptor (2-pin plug)Figure 2-5 Connecting the power cord to the AC adaptor (3-pin plug)Either a 2-pin or 3-pin adaptor/cord will be included with the computerdepending on the model.User's Manual 2-7
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack.Figure 2-6 Connecting the DC output plug to the computer (laptop mode)12Figure 2-7 Connecting the DC output plug to the computer (tablet mode)12Product appearance depends on the model you purchased.1. DC IN 19V jack 2. DC output plug3. Plug the power cord into a live wall outlet - the DC IN/Battery indicatorshould glow.Turning on the powerThis section describes how to turn on the power - the Power indicator willthen indicate the status. Please refer to the Power Condition Descriptionssection for more information.After you turn on the power for the first time, do not turn it off until youhave set up the operating system.Volume cannot be adjusted during Windows Setup.1. Open the display panel.2. Press the computer's power button.User's Manual 2-8
Figure 2-8 Turning on the power11. Power buttonProduct appearance depends on the model you purchased.Initial setupThe Windows Startup Screen will be the first screen displayed when youturn on the power. Follow the on-screen instructions on each screen inorder to properly install the operating system.When it is displayed, be sure to read the License Terms carefully.Getting to know WindowsFor detailed information on what is new and how to operate Windows,please refer to the Windows Help and Support.Start screenThe Start screen is the launching pad for everything you can do in theWindows operating system, providing new and easy ways to accesseverything from your favorite apps and Web sites to your contacts andother important information.From the Start screen, you can just start typing to search for what youwant. From there, you can easily switch between results for apps, files, andmore.Windows TaskbarPoint to the bottom edge to show the Windows Taskbar on the Startscreen. (If you’ve moved the Windows Taskbar to another edge, pointthere.)You can see all of your recently used apps on the Windows Taskbar.User's Manual 2-9
Power Options iconThe Start screen provides you a convenient way to enter the Shut Down/Sleep/Hibernation Mode. You can just click the power icon ( ) on theupper right of the Start screen and then select the mode you want.CharmsUse the Windows charms to start apps, find documents, set up systemcomponents, and perform most other computing tasks.By pointing the mouse pointer to the upper or lower right corner of yourscreen, you will find a list of charms: Search, Share, Start, Devices andSettings.Search This charm allows you to search your computer(apps, settings and files), the web, or within anapp. You can also find the Search icon on theupper right of the Start screen.Share This charm allows you to share items (links,photos, and more).Start This charm takes you to the Start screen or, ifalready on the Start screen, returns you to yourlast app.Devices This charm allows you to manage your hardware.Settings This charm allows you to access your computer’ssettings (volume, brightness, connecting to theinternet, and more).TilesTiles can be accessed and launched from the Start screen.Typical Start screen tiles are the Desktop tile and Mail tile, as well as tilesrepresenting all other applications downloaded to your system.Windows StoreAlthough many applications will be pre-installed or built-in to yourcomputer, you will also have the ability to download many otherapplications at the click of your mouse.In the Windows Store you can search for and browse thousands of apps,all grouped into easy to find categories.User's Manual 2-10
Sign-in optionsWindows offers a number of sign-in options including Password ( ),PIN ( ) and Picture password ( ) authentication to prevent fromunauthorized access. You are allowed to select an option on the Windowslogin screen by clicking sign-in options if you have multiple sign-inmethods set for a user account. Password authentication is the defaultsign-in option.Turning off the powerThe power can be turned off in one of the following modes, either ShutDown Mode, Sleep Mode or Hibernation Mode.Shut Down ModeWhen you turn off the power in Shut Down Mode, no data will be savedand the computer will boot to the operating system's main screen the nexttime it is turned on.1. If you have entered data, either save it to the Hard Disk Drive or toother storage media.2. Make sure all disk/disc activity has stopped before removing the disk/disc.If you turn off the power while a disk (disc) is being accessed, you maylose data or damage the disk.Never turn off the power while an application is running. Doing socould cause loss of data.Never turn off the power, disconnect an external storage device orremove storage media during data read/write. Doing so can causedata loss.3. Click the power icon ( ) on the Start screen and then select Shut down.4. Turn off any peripheral devices connected to your computer.Do not turn the computer or peripheral devices back on immediately - waita short period to avoid any potential damage.Restarting the computerCertain conditions require that you reset the computer, for example if:You change certain computer settings.If you need to restart the computer, there are several ways this can beachieved:Click the power icon ( ) on the Start screen and then select Restart.User's Manual 2-11
In the Settings charm, click Power and then select Restart.Press CTRL, ALT and DEL simultaneously (once) to display the menuwindow, and then select Restart by clicking the power icon ( ) in thelower-right corner.Sleep ModeIf you have to interrupt your work, you are able to turn off the power withoutexiting from your software by placing the computer into Sleep Mode. In thismode data is maintained in the computer's main memory so that when youturn on the power again, you can continue working right where you left off.When you have to turn off your computer aboard an aircraft or in placeswhere electronic devices are regulated or controlled, always completelyshut down the computer. This includes turning off any wirelesscommunication functionalities, and cancelling settings that reactivate thecomputer automatically, such as a timer recording function. Failure tocompletely shut down the computer in this way could allow the operatingsystem to reactivate and run pre-programmed tasks or preserve unsaveddata, which could interfere with aviation or other systems, possibly causingserious injury.Before entering Sleep Mode, be sure to save your data.Do not switch to Sleep Mode while transferring data to external media,such as USB devices, memory media or other external memorydevices. Data will be lost.When the AC adaptor is connected, the computer will go into SleepMode according to the settings in the Power Options (to access it,click Desktop Assist -> Control Panel -> System and Security ->Power Options on the desktop).To restore the operation of the computer from Sleep Mode, press andhold the power button or any key on the keyboard for a short amountof time. Please note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA SystemSettings.If the computer enters Sleep Mode while a network application isactive, the application might not be restored when the computer isnext turned on and the system returns from Sleep Mode.To prevent the computer from automatically entering Sleep Mode,disable Sleep Mode within the Power Options.To use the Hybrid Sleep function, configure it in the Power Options.User's Manual 2-12
Benefits of Sleep ModeThe Sleep Mode feature provides the following benefits:Restores the previous working environment more rapidly than theHibernation Mode feature.Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Sleep Mode feature.Allows the use of the panel power off feature.Executing Sleep ModeYou can enter Sleep Mode in one of following ways:Click the power icon ( ) on the Start screen and then select Sleep.In the Settings charm, click Power and then select Sleep.Close the display panel. Please note that this feature must be enabledwithin the Power Options.Press the power button. Please note that this feature must be enabledwithin the Power Options.When you turn the power back on, you can continue where you left offwhen you shut down the computer.When the computer is in Sleep Mode, the Power indicator will blinkwhite.If you are operating the computer on battery power, you can lengthenthe overall operating time by turning it off into Hibernation Mode -Sleep Mode will consume more power while the computer is off.Sleep Mode limitationsSleep Mode will not function under the following conditions:Power is turned back on immediately after shutting down.Memory circuits are exposed to static electricity or electrical noise.Hibernation ModeThe Hibernation Mode feature saves the contents of memory to the HardDisk Drive when the computer is turned off so that, the next time it is turnedon, the previous state is restored. Please note that the Hibernation Modefeature does not save the status of any peripheral devices connected to thecomputer.Save your data. While entering Hibernation Mode, the computer savesthe contents of memory to the Hard Disk Drive. However, for safetysake, it is best to save your data manually.User's Manual 2-13
Data will be lost if you disconnect the AC adaptor before the save iscompleted.Do not switch to Hibernation Mode while transferring data to externalmedia, such as USB devices, memory media or other externalmemory devices, as data will be lost.Benefits of Hibernation ModeThe Hibernation Mode feature provides the following benefits:Saves data to the Hard Disk Drive when the computer automaticallyshuts down because of a low battery condition.You can return to your previous working environment immediatelywhen you turn on the computer.Saves power by shutting down the system when the computerreceives no input or hardware access for the time period set by theSystem Hibernate feature.Allows the use of the panel power off feature.Starting Hibernation ModeTo enter Hibernation Mode, click the power icon ( ) on the Start screenand then select Hibernate.In order to show Hibernate in Power menu, you need to setup according tothe following steps:1. Click Desktop Assist -> Control Panel -> System and Security ->Power Options on the desktop.2. Click Choose what the power button does or Choose what closing the lid does.3. Click Change settings that are currently unavailable.4. Select the Hibernate check box from Shutdown settings.5. Click the Save changes button.Automatic Hibernation ModeThe computer can be configured to enter Hibernation Mode automaticallywhen you press the power button or close the lid. In order to define thesesettings, you can follow the steps as described below:1. Click Power Options and then click Choose what the power button does or Choose what closing the lid does.2. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid.3. Click the Save changes button.User's Manual 2-14
Data save in Hibernation ModeWhen you turn off the power in Hibernation Mode, the computer will take amoment to save the current data in memory to the Hard Disk Drive.After you turn off the computer, and the content of memory has been savedto the Hard Disk Drive, turn off the power to any peripheral devices.Do not turn the computer or devices back on immediately. Wait a momentto let all capacitors fully discharge.User's Manual 2-15
Chapter 3The Grand TourThis chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you operate thecomputer.Legal Footnote (Non-applicable Icons)For more information regarding Non-applicable Icons, please refer to theLegal Footnotes section.Please handle your computer carefully to avoid scratching or damaging thesurface.The Computer (tablet mode)The following figure shows each important component of the computer.User's Manual 3-1
Figure 3-1 The computer in tablet mode811891091819151614175 6 13 2 47252423222320211313121. Display screen 14. Power indicator2. Web Camera (front) 15. Power button3. Web Camera LED 16. Volume up/down button4. Ambient light sensor (not shown) 17. Force shutdown hole5. Microphone 18. Memory media slot (with a cover)6. Microphone* 19. DC IN/Battery indicator7. Windows button 20. Headphone/Microphone combo jack8. Cooling vents 21. Universal Serial Bus (USB 2.0) port9. Stereo speakers 22. HDMI(micro) port10. Web Camera (back) 23. Hook holes11. Web Camera LED (back) 24. Docking interface12. NFC (Near Field Communication)detection area*25. DC IN 19V jack13. Wireless communication antennas(not shown) * Provided with some models.Product appearance depends on the model you purchased.User's Manual 3-2
Display screen 33.8cm (13.3") LCD screen, configured with thefollowing resolutions:FHD, 1920 horizontal x 1080 vertical pixelsPlease be aware that, when the computer isoperating on the AC adaptor, the imagedisplayed on the internal screen will besomewhat brighter than when it operates onbattery power. This difference in brightnesslevels is intended to save power when operatingon batteries.Legal Footnote (LCD)For more information regarding LCD, please refer to the Legal Footnotessection.Web Camera Web Camera is a device that allows you torecord video or take photographs with yourcomputer. You can use it for video chatting orvideo conferences using a communication tool.Do not point the web camera directly at the sun.Do not touch or press strongly on the web camera lens. Doing so mayreduce image quality. Use an eyeglass cleaner (cleaner cloth) or othersoft cloth to clean the lens if it becomes dirty.Web Camera LED The Web Camera LED glows when the WebCamera is operating.Ambient light sensor Ambient light sensor can detect the light qualityand intensity outside and can use this informationto automatically adjust the display screenbrightness.Do not cover the ambient light sensor, otherwise it may not work properly.Microphone The built-in microphone allows you to import andrecord sounds for your application - please referto the Sound System and Video mode section formore information.Windows button Press this button to open the Start screen.Cooling vents The cooling vents help the processor to avoidoverheating.User's Manual 3-3
Do not block the cooling vents. Keep foreign metal objects, such asscrews, staples and paper clips, out of the cooling vents. Foreign metalobjects can create a short circuit, which can cause damage and fire,possibly resulting in serious injury.Carefully clean the dust on the cooling vents’ surface using a soft cloth.Stereo speakers The speakers emit sound generated by yoursoftware as well as audio alarms, such as lowbattery condition, generated by the system.NFC (Near FieldCommunication)detection areaNFC (Near Field Communication) initiatesinteractions immediately between people andobjects close the computer. NFC enables quickad-hoc connections from PC to PC, or PC todevice, through simple physical touch, withoutthe pre-requisite of formal pairing. Theinteractions are intended to be quick, simple anddelightful, simplifying the interactions with dailyused devices and promoting a more socialcomputing experience.Some models are equipped with NFC function.WirelesscommunicationantennasThe computer is equipped with the Wireless LAN/Bluetooth antennas.Legal Footnote (Wireless LAN)For more information regarding Wireless LAN, please refer to the LegalFootnotes section.Power indicator The Power indicator glows white when thecomputer is turned on. However, if you turn thecomputer off into Sleep Mode, this indicator willblink white.Power button Press this button to turn the computer's power onor off.Volume up/downbuttonPress the button to increase or decrease thevolume.Force Shut down hole Insert a slender object such as a needle into thishole to force a shut down when the computer ishung.User's Manual 3-4
Memory media slot This slot lets you insert a micro SD™/SDHC™/SDXC™ memory card. Refer to the Memorymedia section for more information.Keep foreign metal objects, such as screws, staples and paper clips, out ofthe Memory media slot. Foreign metal objects can create a short circuit,which can cause damage and fire, possibly resulting in serious injury.DC IN/BatteryindicatorThe DC IN/Battery indicator shows the conditionof the DC IN and the battery's charge - whiteindicates the battery is fully charged while thepower is being correctly supplied from the ACpower adaptor.Please refer to the Power Condition Descriptionssection for more information on this feature.Headphone/Microphone combojackA 3.5 mm mini headphone/microphone combojack enables connection of a monauralmicrophone or a stereo headphone.Universal Serial Bus(USB 2.0) portOne Universal Serial Bus port, which complies tothe USB 2.0 standard, is provided on the tablet.The USB 2.0 port is not compatible with USB 3.0devices.Please note that it is not possible to confirm the operation of allfunctions of all USB devices that are available. Some functionsassociated with a specific device might not operate properly.Before removing a USB device from the USB port of your computer,click the Safely Remove Hardware and Eject Media icon on theWindows Taskbar, and then select the USB device that you want toremove.Keep foreign metal objects, such as screws, staples and paper clips, out ofthe USB port. Foreign metal objects can create a short circuit, which cancause damage and fire, possibly resulting in serious injury.HDMI(micro) port The micro HDMI port can connect to HDMI cablewith Type D connector.An HDMI cable sends video and audio signals. Inaddition to this, it can send and receive controlsignals.User's Manual 3-5
Docking interface This interface enables the connection of thekeyboard dock.Hook holes Designed for engaging the hooks on thekeyboard dock and ensuring a firm connection.DC IN 19V jack The AC adaptor connects to this jack in order topower the computer and charge its internalbatteries. Please note that you should only usethe model of AC adaptor supplied with thecomputer at the time of purchase - using thewrong AC adaptor can cause damage to thecomputer.The Computer (laptop mode)Front with the display closedThe following figure shows the front of the computer with the display panelin the closed position.Figure 3-2 Front of the computer with display panel closed3211. DC IN/Battery indicator* 3. Wireless communication indicator2. Power indicator * Provided with some models.Product appearance depends on the model you purchased.DC IN/BatteryindicatorThe DC IN/Battery indicator shows the conditionof the DC IN and the battery's charge - whiteindicates the battery is fully charged while thepower is being correctly supplied from the ACpower adaptor.Please refer to the Power Condition Descriptionssection for more information on this feature.Power indicator The Power indicator glows white when thecomputer is turned on. However, if you turn thecomputer off into Sleep Mode, this indicator willblink white.User's Manual 3-6
WirelesscommunicationindicatorThe Wireless communication indicator glowsamber when the Bluetooth or Wireless LANfunction is turned on.Back viewThe following figure shows the back of the computer.Figure 3-3 The back of the computer65431 21. DC IN 19V jack 4. Memory media slot (with a cover)2. Universal Serial Bus (USB 3.0) port 5. HDMI out port3. Universal Serial Bus (USB 3.0) port 6. Headphone/Microphone combo jackProduct appearance depends on the model you purchased.DC IN 19V jack The AC adaptor connects to this jack in order topower the computer and charge its internalbatteries. Please note that you should only usethe model of AC adaptor supplied with thecomputer at the time of purchase - using thewrong AC adaptor can cause damage to thecomputer.Universal Serial Bus(USB 3.0) portsTwo Universal Serial Bus ports, which comply tothe USB 3.0 standard, are provided on the backof the computer.The USB 3.0 port is compliant with USB 3.0standard and backward compatible with USB 2.0devices.The port with the icon ( ) has Sleep andCharge function.USB 3.0 port may work as USB 2.0 port when operating in USBLegacy Emulation mode.Please note that it is not possible to confirm the operation of allfunctions of all USB devices that are available. Some functionsassociated with a specific device might not operate properly.User's Manual 3-7
Before removing a USB device from the USB port of your computer,click the Safely Remove Hardware and Eject Media icon on theWindows Taskbar, and then select the USB device that you want toremove.Keep foreign metal objects, such as screws, staples and paper clips, out ofthe USB port. Foreign metal objects can create a short circuit, which cancause damage and fire, possibly resulting in serious injury.Memory media slot This slot lets you insert an SD™/SDHC™/SDXC™ memory card, miniSD™/microSD™Card and MultiMediaCard™. Refer to theMemory media section for more information.HDMI out port HDMI out port can connect with Type Aconnector HDMI cable.Headphone/Microphone combojackA 3.5 mm mini headphone/microphone combojack enables connection of a monauralmicrophone or a stereo headphone.The jack with the icon ( ) has Sleep and Musicfunction.Front with the display openThis section shows the computer with the display panel open. In order toopen the display, lift the display panel up and position it at a comfortableviewing angle for you.User's Manual 3-8
Figure 3-4 The front of the computer with the display panel open123441. Computer holder 3. Touch Pad2. Keyboard 4. Touch Pad control buttonsProduct appearance depends on the model you purchased.Computer holder The holder provides firm support to the computer.Keyboard Your computer’s keyboard contains characterkeys, control keys, function keys, and specialWindows keys, providing all the functionality of afull-size keyboard.Refer to the The Keyboard section for details.Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyour fingertip across it in the direction you wantthe on-screen pointer to go.Touch Pad controlbuttonsThe two buttons located on the bottom of theTouch Pad are used like the buttons on astandard mouse - press the left button to select amenu item or to manipulate text or graphicsdesignated by the pointer, and press the rightbutton to display a menu or other functiondepending on the software you are using.Internal Hardware ComponentsThis section describes the internal hardware components of your computer.The actual specifications may vary depending on the model youpurchased.User's Manual 3-9
Battery pack This computer includes a battery pack inside ofthe tablet and a second battery pack inside of thekeyboard dock on some models. However,please do not attempt to dismount or replace it byyourself. Please contact an authorized TOSHIBAservice provider, if necessary.The rechargeable lithium-ion battery packprovides power to the computer when the ACadaptor is not connected.For more detailed information on the use andoperation of the battery pack please refer to theBattery section.Legal Footnote (Battery Life)For more information regarding Battery Life, please refer to the LegalFootnotes section.CPU The processor type varies depending on model.To check which type of processor is included inyour model, open the TOSHIBA PC HealthMonitor utility by clicking Desktop Assist ->Support & Recovery -> PC Health Monitor onthe desktop, and then click PC Information.Legal Footnote (CPU)For more information regarding CPU, please refer to the Legal Footnotessection.Hard Disk Drive orSolid State DriveThe capacity of the Hard Disk Drive variesdepending on the model.To check which type of HDD/SSD is included inyour model, open the TOSHIBA PC HealthMonitor utility by clicking Desktop Assist ->Support & Recovery -> PC Health Monitor onthe desktop, and then click PC Information.Please note that part of the Hard Disk's overallcapacity is reserved as administration space.In this manual, the word "HDD" or "Hard Disk Drive" also refers to theSSD unless otherwise stated.SSD is a large-capacity storage media which uses Solid-StateMemory in place of a magnetic disk of the Hard Disk.User's Manual 3-10
Under certain unusual conditions of prolonged non-use and/or exposure tohigh temperatures, the SSD may be vulnerable to data retention errors.Legal Footnote (Hard Disk Drive (HDD) Capacity)For more information regarding Hard Disk Drive (HDD) Capacity, pleaserefer to the Legal Footnotes section.Video RAM The memory in a computer's graphics adaptor,used to store the image displayed on a bitmapdisplay.The amount of Video RAM available isdependent on the computer's system memory.Click Desktop Assist -> Control Panel ->Appearance and Personalization -> Display ->Adjust resolution on the desktop.The amount of Video RAM can be verified byclicking the Advanced settings button in theScreen Resolution window.Memory module The memory module is installed in the computer.Legal Footnote (Memory (Main System))For more information regarding Memory (Main System), please refer to theLegal Footnotes section.Graphics ProcessingUnitGraphics processing unit (GPU) performancemay vary depending on product model, designconfiguration, applications, power managementsettings and features utilized. GPU performanceis only optimized when operating in AC powermode and may decrease considerably whenoperating in battery power mode.Legal Footnote (Graphics Processing Unit (GPU))For more information regarding Graphics Processing Unit (GPU), pleaserefer to the Legal Footnotes section.Intel® Display Power Saving TechnologyIntel GPU models include the Display Power Saving Technology featurethat can save the computer's power consumption by optimizing picturecontrast on the internal LCD.This feature can be used if the computer is:User's Manual 3-11
running under battery modeusing the internal LCD display onlyThe Display Power Saving Technology feature is enabled at factory default.If you want to disable this feature, you can disable it.The Display Power Saving Technology feature can be disabled in the Intel®HD Graphics Control Panel.You can access this control panel in the following way:Right-click on the desktop and click Graphics Properties...In this control panel:1. Click Power and select On battery.2. Click Off under Display Power Saving Technology.3. Click Apply.If you want to enable this feature, under the conditions mentioned above,click On under Display Power Saving Technology.Intel® Smart Connect TechnologyYour computer may support Intel® Smart Connect Technology whichautomatically updates your applications such as e-mail, file sharing andsocial media/networks, etc. Once Intel® Smart Connect Technology isenabled, your computer will periodically wake up from sleep mode toupdate the applications that are open.To use this function, click the icon ( ) in the taskbar to start the utilitywizard. Follow the on-screen instructions to complete the initial setup.For further information on setting up Intel® Smart Connect Technology,please refer to the utility help.When Intel® Smart Connect Technology is enabled, the computer may beturned on automatically. When you carry your computer aboard an aircraftor in places where electronic devices are regulated or controlled, alwayscompletely shut down the computer.When Intel® Smart Connect Technology is enabled, the computer willperiodically wake up from sleep mode which consumes the batterypower. When battery power is less than 15%, Intel® Smart ConnectTechnology may not work properly and you need to recharge thebattery and restart the computer.When Intel® Smart Connect Technology is enabled, the keyboardbacklight may be turned on. If you want to turn it off, press FN + Z keyin combination.Please make sure that Intel® Smart Connect Technology is disabledprior to using other wakeup functions.User's Manual 3-12
Please note that the computer case temperature may rise when Intel®Smart Connect Technology is enabled.Power Condition DescriptionsPower conditionsThe computer's operating capability and battery charge status are affectedby different power conditions, including whether an AC adaptor isconnected and what the charge level is for that battery.The LED in the table below refers to the DC IN/Battery indicator. Power on Power off(no operation)AC adaptorconnectedBattery fullycharged• Operates• No charge• LED: white• No charge• LED: whiteBattery partiallycharged or nocharge• Operates• Charge• LED: amber• Quick charge• LED: amberAC adaptornotconnectedRemainingbattery capacityis above lowbattery triggerpoint• Operates• LED: offRemainingbattery capacityis below lowbattery triggerpoint• Operates• LED: flashesamberRemainingbattery capacityis exhaustedComputer shutsdownDC IN/Battery indicatorCheck the DC IN/Battery indicator to determine the status of the batterypack and the power status with the AC adaptor connected. The followingindicator conditions should be noted:User's Manual 3-13
Flashing amber The battery charge is low. The AC adaptor mustbe connected in order to recharge the battery.Amber Indicates the AC adaptor is connected and thebattery is charging.White Indicates the AC adaptor is connected and thebattery is fully charged.No light Under any other conditions, the indicator doesnot light.If the battery pack becomes too hot while it is being charged, the chargewill stop and the DC IN/Battery indicator will go out. When the batterypack's temperature falls to a normal range, charging will resume - thisprocess will occur regardless of whether the computer's power is on or off.Power indicatorCheck the Power indicator to determine the power status of the computer -the following indicator conditions should be noted:White Indicates power is being supplied to thecomputer and the computer is turned on.Flashing white Indicates that the computer is in Sleep Mode andthat there is sufficient power available (ACadaptor or battery) to maintain this condition.No light Under any other conditions, the indicator doesnot light.User's Manual 3-14
Chapter 4Operating BasicsThis chapter describes the basic operations of your computer, andhighlights the precautions that should be taken when using it.Operating in Tablet ModeWhen operating the computer in tablet mode, follow the instructions below.Figure 4-1 Operating the computerHold the computer firmly on your forearm.Remove the AC adaptor from the computer when using it held in yourforearm.Do not use the computer while walking or driving a car.Do not expose the computer to rapid temperature changes (such aswould be the case if you brought the computer from a coldenvironment into a warm room). When rapid temperature changes areunavoidable, leave the computer for around two hours before turning iton to prevent the formation of condensation.Remove all external peripheral devices and their connection cablesfrom the computer before carrying.Do not drop the computer or apply excessive impact to it. Do not leavethe computer in a car or similar environment where it is exposed todirect sunlight.Changing the screen orientationWhen operating the computer in tablet mode, you can change the screenorientation to Portrait mode by rotating the computer sideways. The screenorientation automatically changes according to the rotation angle detected.User's Manual 4-1
Figure 4-2 Rotating the computer sidewaysYou can lock the orientation and always use the computer in Portrait orLandscape mode by pressing O while holding down the Windows ( )key. When the computer is in laptop mode, however, the screen orientationwill always be in Landscape mode.Avoid having direct contact with the other edges of the hand helddevice while the wireless device is turned on and transmitting. Onlyfactories installed wireless transmitter can be used with this hand helddevice to satisfy RF exposure compliance.In the Portrait mode, some drivers/utilities may not perform install anduninstall operation. If it occurs, switch to the Landscape mode toproceed.Using the Touch ScreenYou can use your finger to manipulate icons, buttons, menu items, theonscreen keyboard, and other items on the touch screen.Tap Simply tap your finger once on the touch screento activate an item, such as an app.Press and hold Press your finger down and leave it there for afew seconds. This will show information to helpyou learn more about an item or will open amenu specific to what you are doing.Pinch or stretch Touch the screen or an item with two or morefingers, and then move the fingers toward eachother (pinch) or away from each other (stretch).This will show different levels of information orvisually zooms in or out.Rotate Put two or more fingers on an item and then turnyour hand to rotate things in the direction youturn your hand. Only some items can be rotated.User's Manual 4-2
Slide Drag your finger on the touch screen to movethrough what's on the screen.Swipe to select Quickly slide down an item with your finger, suchas an app tile to select it. This usually opens theapp commands.Swipe Quickly move your finger in from the edge of thescreen, without pausing when you first touch it.Swipe from the left edge: shows your recentlyopened apps, and so on.Swipe from the right edge: opens or closes thecharms (Search, Share, Start, Devices, Settings).Swipe from the top edge: opens or closes theapp command bar.For details and more advanced touch screen gestures to interact withWindows operating system, please refer to Help and Support.Do not press or push with excess force on the touch screen.Do not apply excess force when cleaning the touch screen.Never touch the screen with a sharp object such as a ball-point penwhich may scratch or damage the surface.Do not use a protecting sheet for the touch screen as it may decreaseits sensitivity to gestures.Using the Touch PadThe Touch Pad located in the palm rest may support the followinggestures:Tap Tap once on the Touch Pad to activate an item,such as an app.Two-Finger Tap Tap once on the Touch Pad with two fingerstogether to display a menu or other functiondepending on the software you are using.(Similar to right-click)User's Manual 4-3
Pinch or stretch Place two or more fingers down on the TouchPad and move them toward each other (pinch) oraway from each other (stretch). This will showdifferent levels of information or visually zooms inor out.Two-Finger Scroll Place two fingers down and slide them verticallyor horizontally from anywhere on the Touch Pad.This allows you to operate the scroll bars of awindow.Swipe Quickly move your finger in from the edge of theTouch Pad, without pausing when you first touchit.Swipe from the left edge: shows your recentlyopened apps.Swipe from the right edge: opens or closes thecharms (Search, Share, Start, Devices, Settings).Swipe from the top edge: opens or closes theapp command bar.Some of the Touch Pad operations described in this section are onlysupported in certain applications.The KeyboardThe number of keys available on your keyboard will depend on whichcountry/region your computer is configured for, with keyboards beingavailable for numerous languages.There are different types of keys, specifically typewriter keys, function keysand Windows special keys.Never remove the key caps on your keyboard. Doing so could causedamage to the parts under the key caps.Keyboard indicatorThe following figure shows the position of the CAPS LOCK indicator.When the CAPS LOCK indicator glows, the keyboard will produce capitalswhen any letter is typed.User's Manual 4-4
Figure 4-3 CAPS LOCK indicators11. CAPS LOCK indicatorProduct appearance depends on the model you purchased.CAPS LOCK This indicator glows green when letter keys arelocked into their uppercase format.Function KeyThe function keys (F1 ~ F12) are the twelve keys at the top of yourkeyboard.You can configure the function keys’ mode as "Special function mode" or"Standard F1-F12 mode" by clicking Desktop Assist -> Tools & Utilities -> System Settings -> Keyboard on the desktop."Special function mode" allows you to use special functions withoutpressing the FN key.Specialfunction modeStandard F1-F12 modeFunctionF1 FN + F1 Launches the help file supplied withthe software.F2 FN + F2 Decreases the computer's displaypanel brightness in individual steps.F3 FN + F3 Increases the computer's displaypanel brightness in individual steps.F4 FN + F4 Changes the active display device.To use a simultaneous mode, youmust set the resolution of the internaldisplay panel to match the resolutionof the external display device.F5 FN + F5 Enables or disables the Touch Pad.F6 FN + F6 Moves media backward.User's Manual 4-5
Specialfunction modeStandard F1-F12 modeFunctionF7 FN + F7 Plays or pauses media playback.F8 FN + F8 Moves media forward.F9 FN + F9 Decreases the computer's volume.F10 FN + F10 Increases the computer's volume.F11 FN + F11 Turns the sound on or off.F12 FN + F12 Turns the Airplane mode on or off.FN + 1 FN + 1 Reduces the icon size on the desktopor the font sizes within one of thesupported application windows.FN + 2 FN + 2 Enlarges the icon size on the desktopor the font sizes within one of thesupported application windows.FN + Space FN + Space Changes the display resolution.FN + FN + Turns the keyboard backlight on oroff. This function is supported withsome models.Some functions will show the toast notification at the edges of the screen.Those toast notifications are disabled at factory default. You can enablethem in the TOSHIBA Function Key application.To access it, click Desktop Assist -> Tools & Utilities -> Function Keyon the desktop.Windows special keysThe keyboard provides two keys that have special functions in Windows,the Windows® logo key activates the Start screen while the application keyhas the same function as the secondary (right) mouse button.This key activates the Windows Start screen.This key has the same function as the secondary (right) mouse button.User's Manual 4-6
3D Playback on an External 3D Device3D playback on an external 3D device feature is only provided with somemodels.Effect of 3D can be shown only on an external 3D devices connected viaan HDMI output. It cannot be shown on the internal display. In order for 3Dplayback to work on external display/TV, you need a 3D enabled display/TV that has an HDCP compliant HDMI port.3D playback feature supports the following resolutions:1920x1080 24Hzand 1280x720 60Hz.Please change the Screen Resolution to one of the above before using 3Dplayback function.Important Safety Information for 3D FunctionPlease refrain from or stop viewing if you feel ill or experiencediscomfort before or while watching 3D video images.Please refrain from viewing 3D video images if you experienceconvulsions, photosensitivity reaction, or heart disease.Due to the possibility of impact on vision development, viewers of 3Dvideo images should be aged 6 or older. Children and teenagers maybe more susceptible to health issues associated with viewing in 3Dand should be closely supervised to avoid prolonged viewing withoutrest.Avoid use of the 3D function when under the influence of alcohol.Please read the user’s manual that comes with the computer carefullybefore using the 3D playback function.The 3D effect differs between individuals.BatteryThis section explains battery types, use, recharging methods and handling.Battery packWhen the AC adaptor is not connected, the computer's main power sourceis this lithium ion battery pack, also referred to in this manual as the mainbattery.There is a secondary battery pack provided on the keyboard dock side forsome models besides the main battery pack on the tablet side.Real Time Clock (RTC) functionThe Real Time Clock (RTC) function is supported. The main batteryprovides power for the internal real time clock and calendar function andalso maintains the system configuration while the computer is turned off. IfUser's Manual 4-7
the RTC lasting time completely runs out, the system will lose thisinformation and the real time clock and calendar will stop working.You can change the Real Time Clock settings in the BIOS setup utility.Please refer to Troubleshooting for further information.Care and use of the battery packThis section provides the important safety precautions in order to handleyour battery pack properly.Refer to the enclosed Instruction Manual for Safety and Comfort fordetailed precautions and handling instructions.The battery pack can explode if not used, handled or disposed ofproperly. Dispose of the battery as required by local ordinances orregulations.Charge the battery pack only in an ambient temperature between 5and 35 degrees Celsius. Otherwise, the electrolyte solution might leak,battery pack performance might deteriorate and the battery life mightbe shortened.Charging the batteriesWhen the power in the battery pack becomes low, the DC IN/Batteryindicator will flash amber to indicate that only a few minutes of batterypower remain. If you continue to use the computer while the DC IN/Batteryindicator flashes, the computer will enable Hibernation Mode so that you donot lose any data, and automatically turn itself off.You must recharge a battery pack when it becomes discharged.ProceduresTo recharge the battery pack, connect the AC adaptor to the DC IN 19Vjack and plug the other end into a working outlet - the DC IN/Batteryindicator will glow amber while the battery is being charged.Use only the computer connected to an AC power source or optionalTOSHIBA Battery charger to charge the battery pack. Never attempt tocharge the battery pack with any other charger.Charging TimeThe following table shows the approximate time required to fully charge adischarged battery.User's Manual 4-8
Battery type Power off Power onMain battery pack(Only) (41Wh, 3 cell)(Tablet and laptopmode)about 3 hours about 4 hoursMain battery pack(41Wh, 3 cell)andSecondary batterypack (27Wh, 3 cell)(Laptop mode)about 5 hours about 7 hoursPlease be aware that the charging time when the computer is on is affectedby ambient temperature, the temperature of the computer and how you areusing the computer - if you make heavy use of external devices forexample, the battery might scarcely charge at all during operation.Battery charging noticeThe battery may not begin charging immediately under the followingconditions:The battery is extremely hot or cold (if the battery is extremely hot, itmight not charge at all). To ensure the battery charges to its fullcapacity, you should charge it at room temperature of between 5°C to35°C (41°F to 95°F).The battery is nearly completely discharged. In this instance youshould leave the AC adaptor connected for a few minutes and thebattery should begin charging.The DC IN/Battery indicator may show a rapid decrease in batteryoperating time when you try to charge a battery under the followingconditions:The battery has not been used for a long time.The battery has completely discharged and been left in the computerfor a long time.In such cases you should follow the steps as detailed below:1. Fully discharge the battery by leaving it in the computer with the poweron until the system automatically turns itself off.2. Connect the AC adaptor to the DC IN 19V jack of the computer, and toa wall outlet that is supplying power.3. Charge the battery until the DC IN/Battery indicator glows white.Repeat these steps two or three times until the battery recovers normalcapacity.User's Manual 4-9
Monitoring battery capacityRemaining battery power can be monitored using the following methods.Clicking the battery icon on the Windows TaskbarVia the Battery Status in the Windows Mobility Center windowYou should wait at least 16 seconds after turning on the computerbefore trying to monitor the remaining operating time. This is becausethe computer needs this time to check the battery's remaining capacityand then calculate the remaining operating time, based on thistogether with the current power consumption.Please be aware that the actual remaining operating time may differslightly from the calculated time.With repeated discharges and recharges, the battery's capacity willgradually decrease. In view of this it will be noted that an often used,older battery will not operate for as long as a new battery even whenboth are fully charged.Maximizing battery operating timeA battery's usefulness depends on how long it can supply power on asingle charge, while how long the charge lasts in a battery depends on:Processor speedScreen brightnessSystem Sleep ModeSystem Hibernation ModeDisplay power off periodHard Disk Drive power off periodHow often and for how long you use the Hard Disk Drive and externaldisk drives, for example, optical disc.How much charge the battery contained to begin with.How you use optional devices, such as a USB device, to which thebattery supplies power.Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and data.Whether you close the display panel when you are not using thekeyboard - closing the display saves power.The environmental temperature - operating time decreases at lowtemperatures.Whether you enable Sleep and Charge function.Batteries exhausted timeWhen you turn off the power of your computer with batteries fully charged,the batteries will be exhausted within the following approximate period.User's Manual 4-10
Battery type Sleep Mode Shut Down ModeMain battery pack(Only) (41Wh, 3 cell)(Tablet mode)about 5 days about 50 daysMain battery pack(Only) (41Wh, 3 cell)(Laptop mode)about 3 days about 15 daysMain battery pack(41Wh, 3 cell)andSecondary batterypack (27Wh, 3 cell)(Tablet and laptopmode)about 5 days about 25 daysExtending battery lifeTo maximize the life of your battery packs:At least once a month, disconnect the computer from a power source andoperate it on battery power until the battery pack fully discharges. Beforedoing so, follow the steps as detailed below.1. Turn off the computer's power.2. Disconnect the AC adaptor and turn on the computer's power - if itdoes not turn on then go to Step 4.3. Operate the computer on battery power for five minutes. If you findthat the battery pack has at least five minutes of operating time,continue operating until the battery pack is fully discharged, however, ifthe DC IN/Battery indicator flashes or there is some other warning toindicate a low battery condition, go to Step 4.4. Connect the AC adaptor to the DC IN 19V jack of the computer, andto a wall outlet that is supplying power. The DC IN/Battery indicatorshould glow amber to indicate that the battery pack is being charged,however, in the event that DC IN/Battery indicator does not glow thisindicates that power is not being supplied - check the connections forthe AC adaptor and the power cord.5. Charge the battery pack until the DC IN/Battery indicator glowswhite.User's Manual 4-11
Memory mediaThe computer is equipped with two memory media slots that canaccommodate some kinds of memory media with various memorycapacities so that you can easily transfer data from devices, such as digitalcameras and Personal Digital Assistants.Keep foreign objects out of the memory media slot. Never allow metalobjects, such as screws, staples and paper clips, to enter the computer orKeyboard. Foreign metal objects can create a short circuit, which cancause computer damage and fire, possibly resulting in serious injury.Please note that an adaptor is required to use miniSD/microSD Cardon the memory media slot on the keyboard dock side.Please note that not all memory media have been tested and verifiedto work correctly. Therefore, it is not possible to guarantee that allmemory media will operate properly.Figure 4-4 Examples of memory media Secure Digital (SD) Card microSD card adaptor andmicroSD card MultiMediaCard (MMC) Points to note about the memory media cardSD/SDHC/SDXC and microSD/SDHC/SDXC memory cards comply withSDMI (Secure Digital Music Initiative), which is a technology adopted toprevent unlawful copy or playback of digital music. For this reason, youcannot copy or playback protected material on another computer or otherdevice, and you may not reproduce any copyrighted material except foryour personal enjoyment.Below is a simple explanation for distinguishing SD memory cards fromSDHC memory cards and SDXC memory cards.SD, SDHC and SDXC memory cards appear the same externally.However, the logo on memory cards is different, so pay carefulattention to the logo when purchasing.User's Manual 4-12
The SD memory card logo is ( ).The SDHC memory card logo is ( ).The SDXC memory card logo is ( ).The maximum capacity of SD memory cards is 2GB. The maximumcapacity of SDHC memory cards is 32GB. The maximum capacity ofSDXC memory cards is 128GB.Memory media formatNew media cards are formatted according to specific standards. If you wishto reformat a media card, be sure to do so with a device that uses mediacards.Formatting a memory media cardMemory media cards are sold already formatted in conformity to specificstandards. If you reformat a memory card, be sure to reformat it with adevice such as digital camera or digital audio player that uses the memorycards, not with the format command provided within Windows.Should you need to format all areas of the memory card, including theprotected area, you will need to obtain an appropriate application thatapplies the copy protection system.Media careObserve the following precautions when handling the card.Do not twist or bend cards.Do not expose cards to liquids or store in humid areas or lay mediaclose to containers of liquid.Do not touch the metal part of a card or expose it to liquids or let it getdirty.After using card, return it to its case.The card is designed so that it can be inserted only one way. Do nottry to force the card into the slot.Do not leave a card partially inserted in the slot. Press the card untilyou hear it click into place.Set the write-protect switch to the lock position, if you do not want torecord data.Memory cards have a limited lifespan, so it is important to backupimportant data.Do not write to a card if the battery power is low. Low power couldaffect writing accuracy.Do not remove a card while read/write is in progress.User's Manual 4-13
For more details on using memory cards, see manuals accompanying thecards.About the write-protect featureMemory media cards have a write-protect function.SD Card (SD memory card, SDHC memory card and SDXC memorycard)Set the write-protect switch to the lock position, if you do not want to recorddata.Inserting memory mediaThe following instructions apply to all types of supported media devices. Toinsert memory media, follow the steps as detailed below:1. Turn the memory media so that the contacts (metal areas) face down.2. Insert the memory media into the memory media slot on the computer.User's Manual 4-14
3. Press the memory media gently until it clicks into place.Figure 4-5 Inserting memory media (laptop mode)12Figure 4-6 Inserting memory media (tablet mode)121. Memory media slot 2. Memory mediaProduct appearance depends on the model you purchased.Make sure the memory media is oriented properly before you insert it.If you insert the media in wrong direction, you may not be able toremove it.When inserting the memory media, do not touch the metal contacts.You could expose the storage area to static electricity, which candestroy data.Do not turn the computer off or switch to Sleep Mode or HibernationMode while files are being copied - doing so may cause data to belost.Removing memory mediaThe following instructions apply to all types of supported media devices. Toremove memory media, follow the steps as detailed below:1. Click the Safely Remove Hardware and Eject Media icon on theWindows Taskbar.2. Select memory media.3. Push the memory media until you hear a click to partially release it.4. Grasp the media and pull it out of the slot.User's Manual 4-15
If you remove the memory media or turn off the power while thecomputer is accessing the memory media, you may lose data ordamage the media.Do not remove the memory media while the computer is in Sleep orHibernation Mode. The computer could become unstable or data inthe memory media could be lost.Do not remove only the miniSD/microSD Card while leaving theadaptor in the memory media slot.External DisplayYour computer video capabilities can be enhanced with additional displays.External displays allows you to share your desktop or extend the desktoparea.Connecting an external displayYour computer comes with a built-in display, but you can also connectother external displays via available ports on the computer.As the port operation of all external display devices have not beenconfirmed, some devices may not function properly.The HDMI portHDMI (High-Definition Multimedia Interface) port digitally transfers bothvideo and audio data without reducing the quality. HDMI-compatibleexternal display devices including televisions can be connected via theHDMI port.Some models can support ultra high definition (3840 x 2160 pixels) displayon compatible external display devices via HDMI output port. To use thisfunction, you must purchase an HDMI cable (corresponding to 3840x2160pixels or higher).To connect an HDMI-compatible display device, follow the steps asdetailed below:To connect a device to the HDMI port, you must purchase a suitable HDMIcable.1. Plug one end of the HDMI cable into the HDMI in port of the HDMIdisplay device.2. Plug the other smaller end of the HDMI cable into the HDMI port onyour computer or on the keyboard dock.3. Turn the HDMI display device's power on.User's Manual 4-16
Figure 4-7 Connecting the HDMI port on the computer12Figure 4-8 Connecting the HDMI port on the keyboard dock121. HDMI port 2. HDMI cable (Type A connector)Product appearance depends on the model you purchased.Please do not plug/unplug an HDMI device under the following conditions:The system is starting up.The system is shutting down.When you connect a television or external monitor to the HDMI port, thedisplay output device is set to HDMI.When you unplug the HDMI cable and re-plug it, please wait at least 5seconds before you re-plug the HDMI cable again.When you change the display output device, the playback device may notswitch automatically. In this case, in order to set the playback device to thesame device as the display output device, please adjust the playbackdevice manually by the following steps:1. Click Desktop Assist -> Control Panel -> Hardware and Sound ->Sound on the desktop.2. In the Playback tab, select the playback device which you want toswitch to.3. To use the internal speakers on your computer, select Speakers. To usethe television or the external monitor that you have connected to thecomputer, select a different playback device.User's Manual 4-17
4. Click the Set Default button.5. Click OK to close the Sound dialog.Settings for display video on HDMITo view video on the HDMI display device, be sure to configure thefollowing settings otherwise you may find that nothing is displayed.Be sure to use the function key to select the display device before startingto play video. Do not change the display device while playing video.Do not change the display device under the following conditions.While data is being read or written.While communication is being carried out.Selecting HD FormatTo select the display mode, follow the steps as detailed below:1. Click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings ->Advanced settings -> List All Modes .2. Select one of the modes at List All Modes.Wireless displayYour computer may support Wireless display, a wireless technology whichutilizes Wi-Fi to allow the computer to be wirelessly connected to externaldisplays including TVs as extended screens. With Wireless display,documents, streamed/local media contents or other online contents can beshared wirelessly with others.To use Wireless display, either one of the following devices is required:A compatible external display with built-in support for Wireless display.An external display with HDMI port and a Wireless display adaptor.The Wireless display adaptor is a device that connects to the externaldisplay via HDMI port and can receive Wi-Fi signals from yourcomputer.To wirelessly connect to an external display, you can follow the steps asdescribed below:1. In the Settings charm, click Change PC settings -> PC and devices-> Devices.2. Click Add a device. Your computer will start searching for theWireless display device.3. After the Wireless display device is searched, follow the on-screeninstructions to finish connection.User's Manual 4-18
After the connection is established, the name of the Wireless displaydevice will appear under Projectors.To disconnect the Wireless display device, click the Wireless displaydevice name and then click Remove device.Changing the display settingsAfter one or more external displays are connected, the operating systemcan automatically detect, identify and setup the display settings.You can also manually manage how the external displays will work andchange the display settings by pressing P while holding down theWindows ( ) key. If you disconnect the external display before you turnthe computer's power off, be sure to switch to the internal display.Optional TOSHIBA AccessoriesYou are able to add a number of options and accessories in order to makeyour computer even more powerful and convenient to use. For reference,the following list details some of the items that are available from yourreseller or TOSHIBA dealer:Universal AC Adaptor If you frequently use your computer at more thanone site, it may be convenient to purchase anadditional AC adaptor to be kept at each site inorder to remove the need to always carry theadaptor with you.Sound System and Video modeThis section describes some of the audio control functions.Volume MixerThe Volume Mixer utility lets you control the audio volume for playback ofdevices and applications under Windows.To launch the Volume Mixer utility, right click on the speaker icon onthe Windows Taskbar, and then select Open Volume Mixer from thesub menu.To adjust the volume level of speakers or headphones, move theSpeakers slider.To adjust the volume level of an application that you are using, movethe slider for the corresponding application.Microphone LevelFollow the steps below to change the microphone recording level.1. Right click on the speaker icon on the Windows Taskbar, and selectRecording devices from the sub menu.User's Manual 4-19
2. Select Microphone, and click Properties.3. On the Levels tab move the Microphone slider to increase ordecrease the microphone volume level.If you feel the microphone volume level is inadequate, move theMicrophone Boost slider to a higher level.Audio EnhancementsIn order to apply the sound effects for your current speaker, follow thesteps below.1. Right click on the Speakers icon on the Windows Taskbar, and thenselect Playback devices from the sub menu.2. Select Speakers, and click Properties.3. On the Enhancements tab select the sound effects you would like,and click Apply.DTS SoundDTS Sound™ utilizes advanced patented techniques to retrieve audio cuesburied in the original source material and deliver immersive surround soundcomplete with deep, rich bass and crystal clear dialog.DTS Sound is provided with some models. It provides the followingfeatures:Immersive surround sound with bass and dialog enhancementBroad sweet spot with elevated sound imageImproved volume output delivering maximum volume without creatingclipping or distortionDialog enhancement for clear and intelligible vocalsBass enhancement for rich, low frequency productionHigh frequency definition for crisp detailsTo access the utility, click Desktop Assist -> Media & Entertainment ->DTS Sound on the desktop.U.S. patents apply to this product. Seehttp://patents.dts.comManufactured under license from DTS Licensing Limited.Video modeVideo mode settings are configured via the Screen Resolution dialog.To open the Screen Resolution dialog, click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings on the desktop.User's Manual 4-20
If you are running some applications (for example a 3D application or videoplayback), you may see some disturbance, flickering or frame dropping onyour screen.If that occurs, adjust the resolution of display, lowering it until the screen isdisplayed properly.User's Manual 4-21
Chapter 5Utilities and Advanced UsageThis chapter describes the utilities and special features of this computer,and the advanced usage of some utilities.Utilities and ApplicationsThis section describes the pre-installed utilities that come with thecomputer and details how to start them. For further information on theiroperation, you may refer to each utility's online manual, help files orREADME.TXT file (if applicable).TOSHIBA DesktopAssistTOSHIBA Desktop Assist is a graphical userinterface that provides access to specific toolsand TOSHIBA utilities and applications that makethe use and configuration of the computer easier.To access this utility, click Desktop Assist onthe desktop.User's Manual 5-1
TOSHIBA DisplayUtilityTOSHIBA Display Utility includes Desktop TextSize utility, Split Screen utility or Resolution+settings. Desktop Text Size allows you to makethe text size bigger or smaller on the desktopaccording to your usage and favorite. You canchange the text size on the display and on thetitle bar of windows by changing the scaling ofthe text size. When the scaling is smaller, moreinformation will appear on the displaysimultaneously but the text size becomessmaller. When the scaling is larger, lessinformation will appear on the displaysimultaneously but the text size becomes larger.You can install Split Screen utility by yourself.Split Screen utility enables you to create multipledisplay zones on a screen and to fit the activewindows to within those zones.Resolution+ is an image processor that performshigh-quality image enhancements such as ColorCorrection and Sharpness on video playbacks.This feature is only provided with some models.To access this utility, click Desktop Assist ->Tools & Utilities -> Display Utility on thedesktop.For details on this utility, see the help file.TOSHIBA PasswordUtilityThis utility allows you to set a password in orderto restrict access to the computer.To access this utility, click Desktop Assist ->Tools & Utilities -> Password Utility on thedesktop.TOSHIBA SystemSettingsThis utility allows you to customize yourhardware settings according to the way you workwith the computer and the peripherals you use.To access this utility, click Desktop Assist ->Tools & Utilities -> System Settings on thedesktop.TOSHIBA HDDProtectionThis feature uses the acceleration sensor built inthe computer to detect vibration and shocks, andautomatically moves the hard disk drive's read/write head to a safe position in order to reducethe risk of damage that could be caused by head-to-disk contact. Refer to the Using the Hard DiskDrive (HDD) Protection section for more details.User's Manual 5-2
TOSHIBA SetupUtilityTOSHIBA Setup Utility is a BIOS setup utility thatprovides you a menu-based user interface sothat you can easily view and change BIOSsettings.TOSHIBA eco Utility This computer is equipped with "eco mode". Thismode slightly lowers performance of somedevices to reduce electric power consumption.You can realize measurable power savings byusing it continuously.TOSHIBA eco Utility helps control the powerconsumption of your computer. Variousinformation can help you understand your degreeof contribution to the environment.Furthermore, this utility contains Peak shiftfunction that can help reduce power usage duringperiods of peak demand by shifting some powerconsumption to periods when demand is lower.The utility also supports "eco charge mode". Thebattery will not be fully charged in this mode, thusextending the battery's life cycle.It is recommended using the computer with ACadapter connected as the battery operating timeis comparatively short in this mode.Depending on the usage situation, the battery'slife cycle might not be extended properly.To access this utility, click Desktop Assist ->Tools & Utilities -> eco Utility on the desktop.For details on TOSHIBA eco utility, see the helpfile.TOSHIBA MediaPlayer by sMedioTrueLink+This software is a multimedia player which canbe used to play back video, music and photo.TOSHIBA Media Player can play back contentson a local library/home network/OneDrive.To access it, click the Media Player icon on theStart screen.For details, please refer to the Online help.User's Manual 5-3
CyberLink MediaStory CyberLink MediaStory helps you to quicklymanage and share your multimedia content. Yourphotos and videos are organized by event, datein a calendar, geographical places, and bypeople's faces. You can easily create a polishedslideshow or video of your digital life utilizing yourphotos and videos.This utility is only provided with some models.To access it, click CyberLink MediaStory in theApps view.For details on how to use CyberLink MediaStory,please check out the tutorials by clickingPreferences ( ) in the main window and thenclicking Tutorials.Do not change the display device while running CyberLink MediaStory.TOSHIBA FunctionKeyThis utility allows you to perform some featuresby pressing a specified key or combined with theFN key.To setup this utility, click Desktop Assist ->Tools & Utilities -> Function Key on thedesktop.For details, please refer to the Function Keysection.TOSHIBA ServiceStationThis application allows your computer toautomatically search for TOSHIBA softwareupdates or other alerts from TOSHIBA that arespecific to your computer system and itsprograms. When enabled, this applicationperiodically transmits to our servers a limitedamount of system information, which will betreated in strict accordance with the rules andregulations as well as applicable data protectionlaw.To access this utility, click Desktop Assist ->Support & Recovery -> Service Station on thedesktop.User's Manual 5-4
TOSHIBA PC HealthMonitorThe TOSHIBA PC Health Monitor applicationproactively monitors a number of systemfunctions such as power consumption, batteryhealth and system cooling, informing you ofsignificant system conditions. This applicationrecognizes the system and individual componentserial numbers and will track specific activitiesrelated to their usage.To access this utility, click Desktop Assist ->Support & Recovery -> PC Health Monitor onthe desktop.For details on TOSHIBA PC Health Monitor, seethe help file.TOSHIBA AudioEnhancementTOSHIBA Audio Enhancement provides you thefunction of audio source filtering, earphone audioenhancement, or speaker audio enhancement.To change the settings, click Desktop Assist ->Media & Entertainment -> Audio Enhancement on the desktop.TOSHIBA TruCapture This software is a camera application with specialfeatures to take improved snapshots ofwhiteboards, printed materials, notebooks, etc.To access it, click the TruCapture icon on theStart screen.For details on this utility, see the help file.Dragon Assistant Dragon Assistant leverages the power of speechrecognition technology, offering you the freedomand flexibility to control your desktop applicationsusing your voice. With Dragon Assistant, simplyspeak commands to do lots of things on yourdesktop – search the web, post updates to yoursocial networks, check email and more.To access it, click Dragon Assistant in the Appsview.For details on Dragon Assistant, see the QuickStart Guide by right-clicking the utility icon on theWindows Taskbar.You may not have all the software listed above depending on the modelyou purchased.To access the setup files of the drivers/utilities, click Applications andDrivers in the Apps view.User's Manual 5-5
TOSHIBA Media Player by sMedio TrueLink+ application is not included inthe setup files above but can be downloaded from Windows Store.Special featuresThe following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.Access each function using the following procedures.*1 To access the Power Options, click Desktop Assist -> Control Panel ->System and Security -> Power Options on the desktop.Display automaticpower off *1This feature automatically cuts off power to thecomputer's display panel when there is nokeyboard input for a specified time, with powerbeing restored the next time a key is pressed.This can be specified in the Power Options.HDD automatic poweroff *1This feature automatically cuts off power to theHard Disk Drive when it is not accessed for aspecified time, with power being restored whenthe hard disk drive is next accessed. This can bespecified in the Power Options.System automaticSleep/HibernationMode *1This feature automatically shuts down the systeminto either Sleep Mode or Hibernation Modewhen there is no input or hardware access for aspecified time. This can be specified in the PowerOptions.Power on password Two levels of password security, supervisor anduser, are available to prevent unauthorizedaccess to your computer.Intelligent powersupply *1A microprocessor in the computer's intelligentpower supply detects the battery's charge,automatically calculates the remaining batterycapacity and protects electronic componentsfrom abnormal conditions such as a voltageoverload from the AC adaptor. This can bespecified in the Power Options.Battery save mode *1 This feature lets you configure the computer inorder to save battery power. This can bespecified in the Power Options.Panel power on/off *1 This feature automatically turns power to thecomputer off when the display panel is closed,and turns it back on when the display panel isopened. This can be specified in the PowerOptions.User's Manual 5-6
Low batteryautomatic HibernationMode *1When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatically enters Hibernation Modeand shuts itself down. This can be specified inthe Power Options.Sleep Mode If you have to interrupt your work, you can usethis feature to allow you to turn off power to thecomputer without exiting from your software.Data is maintained in the computer's mainmemory so that when you next turn on thepower, you can continue working right where youleft off.Hibernation Mode This feature lets you turn off the power to thecomputer without exiting from your software. Thecontents of main memory are automaticallysaved to the Hard Disk Drive so that when younext turn the power on again, you can continueworking right where you left off. Refer to theTurning off the power section, for more details.USB Wakeup function This function restores the computer from SleepMode depending on the external devicesconnected to the USB ports.For example, if a mouse or USB keyboard isconnected to a USB port, clicking the mousebutton or pressing the keyboard will wakeup thecomputer.Heat dispersal *1 To protect against overheating, the processor isequipped with an internal temperature sensorwhich activates a cooling fan or lowers theprocessing speed if the computer's internaltemperature rises to a certain level. You are ableto select whether to control this temperature byeither turning on the fan first, then if necessarylowering the processor speed, or by lowering theprocessor speed first, then if necessary turningon the fan. Both of these functions are controlledthrough the Power Options.When the processor's temperature falls withinnormal range, the fan and the processoroperation will return to its standard speed.If the processor's temperature reaches anunacceptably high level with either setting, thecomputer automatically shuts down to preventany damage. In this instance all unsaved data inmemory will be lost.User's Manual 5-7
TOSHIBA Password UtilityThe TOSHIBA Password Utility provides two levels of password security:User and Supervisor.Passwords set by the TOSHIBA Password Utility function are different fromthe Windows password.User PasswordTo start the utility, click the following items on the desktop:Desktop Assist -> Tools & Utilities -> Password Utility -> User PasswordUser authentication may be required to validate user rights when usingTOSHIBA Password Utility to delete or change passwords, etc.Set (button)Click this button to register a password. After a password is set, youwill be prompted to enter it when you start the computer.After you set the password, a dialog box will be displayed askingwhether you want to save it to other media. If you forget the password,you can open the password file on another computer. Be sure to keepthe media in a safe place.When entering the character string to register the password, enterfrom the keyboard character by character and do not enter as ASCIIcode or copy-and-paste the character string. In addition, ensure thatthe registered password is correct by outputting the character string tothe password file.When entering a password, do not enter any characters (for example"!" or "#") produced by pressing the SHIFT or ALT keys.Delete (button)Click this button to delete a registered password. Before you candelete a password, you must first enter the current password correctly.Change (button)Click this button to change a registered password. Before you canchange a password, you must first enter the current passwordcorrectly.Owner String (text box)You can use this box to associate text with the password. After youenter text, click Apply or OK. When the computer is started, this textwill be displayed together with the prompt asking you to enter apassword.User's Manual 5-8
You can use BIOS Setup to set, change or delete the HDD Password orHDD Master Password.Please refer to TOSHIBA Setup Utility section for further information.If you forget your HDD User Password, TOSHIBA will NOT be able toassist you, and your HDD will be rendered COMPLETELY andPERMANENTLY INOPERABLE. TOSHIBA will NOT be heldresponsible for any loss of any data, any loss of use or access to yourHDD, or for any other losses to you or any other person ororganization that result from the loss of access to your HDD. If youcan’t accept this risk, don’t register the HDD User Password.When saving the HDD User Password shut down or restart thecomputer. If the computer is not shut down or restarted, the saveddata may not be correctly reflected. For more information on shuttingdown or restarting the computer, refer to Turning on the power.Supervisor PasswordIf you set a Supervisor Password, some functions might be restricted whena user logs on with the User Password. To set a Supervisor Password:Click Desktop Assist -> Tools & Utilities -> Password Utility ->Supervisor Password on the desktop.This utility lets you do the following:Register or delete the Supervisor Password.Specify restrictions for general users.Starting the computer using a passwordIf you have already registered a user password, there is one way to startthe computer:Enter the password manually.The password is necessary only if the computer was shut down inHibernation mode or boot mode. It is not needed in Sleep mode andRestart.To enter a password manually, follow the steps as detailed below:1. Turn on the power as described in the Getting Started section. Thefollowing message will appear in the screen:Enter Password [ ]At this point, the function keys do not work. They will function after youenter the password.2. Enter the Password.User's Manual 5-9
3. Press ENTER.If you enter the password incorrectly three times in a row, or if you don’tenter the password within 1 minute, the computer shuts off. In this case,some features that can power on the computer automatically (Wake-up onLAN, Task Scheduler, etc) may not work. You must turn the computer backon to retry password entry.TOSHIBA System SettingsTOSHIBA System Settings is the TOSHIBA configuration management toolavailable through the Windows operating system.To run TOSHIBA System Settings, click Desktop Assist -> Tools & Utilities -> System Settings on the desktop.The TOSHIBA System Settings window contains a number of tabs to allowspecific functions of the computer to be configured.In addition there are also three buttons: OK, Cancel and Apply.OK Accepts your changes and closes the TOSHIBASystem Settings window.Cancel Closes the window without accepting yourchanges.Apply Accepts all your changes without closing theTOSHIBA System Settings window.Some options shown in grey are possible to confirm their status.TOSHIBA System Settings screen may have the following tabs:General—Allows you to view the current BIOS version or changecertain settings back to their default valuesSleep and Charge—Allows you to set advanced features for sleepmode, hibernate mode, and shutdown stateDisplay—Allows you to select the internal LCD and/or external monitorwhen the computer boots upBoot Options—Allows you to change the sequence in which yourcomputer searches the drives for the operating systemKeyboard—Allows you to access the wake-on keyboard function, or toconfigure the function keysUSB—Allows you to set conditions for USBSATA—Allows you to set conditions for SATAThe settings or options explained here may vary depending on the modelyou purchased.User's Manual 5-10
After you changed the settings, a dialog box may appear to prompt you thatthe changes will take effect after the computer is restarted. Make sure torestart your computer immediately to apply these changes.USB ChargeYour computer can supply USB Bus power (DC5V) to the USB port.The port with the icon ( ) supports the following feature:USB Sleep and ChargeSystem ON CDP ChargeUSB Sleep and ChargeYou can use the Sleep and Charge function to charge certain USB-compatible external devices such as mobile phones or portable digitalmusic players. Your computer can supply USB bus power (DC5V) to thecompatible port even when the computer is turned OFF. "Power OFF"includes Sleep Mode, Hibernation Mode or shutdown state.To set USB Sleep and Charge feature, click Desktop Assist -> Tools & Utilities -> System Settings -> Sleep and Charge on the desktop.Move the slider to enable or disable the Sleep and Charge function.The Sleep and Charge function may not work with certain externaldevices even if they are compliant with the USB specification. In thosecases, turn the power of the computer ON to charge the device.When Sleep and Charge function is enabled, USB bus power (DC5V)will be supplied to compatible ports even when the power of thecomputer is turned OFF. USB bus power (DC5V) is similarly suppliedto the external devices which are connected to the compatible ports.However, some external devices cannot be charged solely bysupplying USB bus power (DC5V). As for the specifications of theexternal devices, please contact the device manufacturer or check thespecifications of the external devices thoroughly before use.Using the sleep and charge function to charge external devices willtake longer than charging the devices with their own chargers.If Sleep and Charge function is enabled, the computer’s battery willdischarge during hibernation or when the computer is turned off. It isrecommended that you connect the AC adaptor to the computer whileusing Sleep and Charge function.External devices connected to the USB bus power (DC5V) functionthat interfaces with the power ON/OFF of the computer may always bein an operational state.User's Manual 5-11
When there is a current overflow of the external devices connected tothe compatible ports, USB bus power (DC5V) supply may be stoppedfor safety reasons.When Sleep and Charge function is enabled, the USB Wakeupfunction may not work for compatible ports. In that case, if there is aUSB port that does not have the Sleep and Charge function, attachthe mouse or keyboard to it. If all USB ports have the Sleep andCharge function, change to disable Sleep and Charge function. TheUSB Wakeup function will now work, but the Sleep and Chargefunction will be disabled.Metal paper clips or hair pins/clips will generate heat if they come intocontact with USB ports. Do not allow USB ports to come into contact withmetal products, for example when carrying the computer in your bag.Your PC has multiple charging modes so that many different USB devicescan be supported for Sleep and Charge function.Auto Mode (Default) is suitable for a wide range of digital audio players.While using Auto Mode, your computer can supply USB bus power atmaximum 2.0A to the compatible ports while the computer is turned off.When USB device cannot be charged by Auto Mode, change to Alternate Mode.This function may not be able to be used with some connected externaldevices even if the appropriate mode is selected. In this situation, disableand stop using this function.Some external devices cannot use Auto Mode. As for the specifications ofthe external devices, please contact the device’s manufacture or check thespecifications of the external device thoroughly before use.Always use the USB cable that was included with your USB device.Function under Battery ModeThis option can be used to enable/disable sleep and charge under batterymode. It also displays the remaining battery capacity.Move the slider to enable or disable this function.Enabled Enables Sleep and Charge function under batterymode.Disabled Enables Sleep and Charge function only whenthe AC adaptor is connected.Disable features whenthe battery levelreachesSpecifies the lower limit of remaining battery lifeby moving the slider bar. If the remaining batterylife falls below the setting, the Sleep and Chargefunction will be stopped.This setting is only available when the Function under Battery Mode is enabled.User's Manual 5-12
System ON CDP ChargeThis function enable/disable CDP (Charging Downstream Port) to use rapidUSB charge while the computer is powered on. When "System ON CDPCharge Mode" is enabled, your computer can supply USB bus power(DC5V, 1.5A) to the compatible ports while the computer is turned on.To set System ON CDP Charge Mode, click Desktop Assist -> Tools & Utilities -> System Settings -> USB on the desktop.Enabled Rapid USB battery charge at maximum 1.5Awhile PC is powered On.Disabled Conventional USB battery charge while PC ispowered On.The "System ON CDP Charge Mode" may not work with certain externaldevices even if they are compliant with the USB specifications. In thosecases, use a USB port without "USB Sleep and Charge function" or disable“System ON CDP Charge Mode”.It is recommended that AC adaptor be connected to the computer whilesupplying USB bus power (DC5V, 1.5A).When your computer battery capacity is too low to continue, "System ONCDP Charge Mode" may not work. In those cases, connect the AC adaptorand reboot the computer.Always use the USB cable that was included with your USB device.When "System ON CDP Charge Mode" or “USB Sleep and Chargefunction” is enabled, the “USB Wakeup” function may not work. In thatcase, use a USB port without "USB Sleep and Charge function" or disableboth “System ON CDP Charge Mode” and “USB Sleep and Chargefunction”.TOSHIBA Media Player by sMedio TrueLink+Please be aware of the following limitations when you use the TOSHIBAMedia Player by sMedio TrueLink+:Notes on useTOSHIBA Media Player by sMedio TrueLink+ is a multimedia player whichcan be used to play back video, music and photo.This software is only provided with some models.It is recommended that the AC adaptor be connected while TOSHIBAMedia Player is running. Power saving features may interfere withsmooth playback. When TOSHIBA Media Player is used with a batterypower, set the Power Options to "Balance".User's Manual 5-13
The screen saver is disabled while TOSHIBA Media Player is playinga video file or slideshows of photos.The computer will not enter Sleep and Hibernation modeautomatically, while TOSHIBA Media Player is running.The display automatic power off function is disabled while TOSHIBAMedia Player is playing a video file or slideshows of photos.The Resolution+ function was specially adjusted for the internalmonitor. Hence, please turn OFF Resolution+ when viewing onexternal monitor.The Resolution+ feature for video playback is supported only on somemodels. Resolution+ can only be enabled for video/photo playback ifEnhance Video/Photo Quality is displayed. Resolution+ can beenabled only for photo playback if Enhance Photo Quality isdisplayed.Playback of video/music/slideshow can be controlled using the mediabuttons on the preview window which is invoked when the mousecursor is moved over the TOSHIBA Media Player icon on the WindowsTaskbar.Video/Slideshow playback can only be controlled when the applicationis in the foreground.Music playback can be controlled even when the application is in thebackground.Playback of high bit rate content may cause frame dropping, audioskipping or decrease in computer performance.The above problems could be remedied by turning Resolution+ off.Tap/click the Refresh button on app commands to refresh the contentdisplayed on Library Screen. It won’t be refreshed automatically.If sleep, hibernation, shutdown or reboot operation is in process duringuploading the files to OneDrive, the operation will not be properlycompleted.This app doesn’t support to playback content protected by DRM. If youtry to play DRM protected content with Resolution+ On state, this appmay be closed.Photos uploaded to OneDrive are limited to a maximum resolution of2048 x 2048 pixels. Any photo over that resolution will be scaledproportionally to a maximum size of 2048 x 2048 pixels.This app doesn't support DMS.The playback of some media files may not be normal by this player.This may also happen when using Windows Media Player and Videoapp.User Interface and operational procedures might differ depending onthe application version. Please refer to the Help of TOSHIBA Media Player by sMedio TrueLink+ for details.User's Manual 5-14
Opening TOSHIBA Media Player by sMedio TrueLink+ManualThe features and operations about TOSHIBA Media Player are explainedin the TOSHIBA Media Player Manual.Use the following procedure to open TOSHIBA Media Player Online help:When TOSHIBA Media Player is running, click Help of the Settings charm.TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor application proactively monitors anumber of system functions such as power consumption, battery health (formodels with battery) and the system cooling, informing you of significantsystem conditions. This application recognizes the system and individualcomponent serial numbers, and will track specific activities related to thecomputer and their usage.The collected information includes device operation time and number ofactuations or status changes (i.e.: number of power button and FN keycombination uses, AC adaptor, battery (for models with battery), LCD, fan(for models with fan), HDD/SSD, sound volume, wireless communicationfunctionalities and USB information), date of initial system use, and alsocomputer and device usage (i.e.: power settings, battery temperature andrecharging (for models with battery), CPU, memory, backlight illuminationtime, and temperatures for various devices). The collected information isnot limited to the examples specified here. The stored data uses a verysmall portion of the total hard disk capacity, approximately 10MB or lessper year.This information is used to identify and provide a notification of systemconditions which may effect the performance of your TOSHIBA computer. Itmay also be used to help diagnose problems should the computer requireservice by TOSHIBA or TOSHIBA's authorized service providers.Additionally, TOSHIBA may also use this information for quality assuranceanalysis.Subject to the use restrictions above, the data on the internal storage drivelogged may be transferred to entities located outside of your country orregion of residence (e.g., European Union). Those countries may or maynot have the same data protection laws or data protection levels asrequired by your home country or region.You may disable the TOSHIBA PC Health Monitor at any time byuninstalling the software via Uninstall a program in the Control Panel.Doing so will automatically delete all collected information from the internalstorage drive.The TOSHIBA PC Health Monitor software does not extend or modifyTOSHIBA's obligations under its standard limited warranty in any way.TOSHIBA's standard limited warranty terms and limitations apply.User's Manual 5-15
Starting the TOSHIBA PC Health MonitorThe TOSHIBA PC Health Monitor can be opened by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop.The TOSHIBA PC Health Monitor main screen will be displayed.This utility may be disabled by default on your computer. You can enable itby clicking Please click here to enable TOSHIBA PC Health Monitor.The "PC Health Monitor Software Notice & Acceptance" screen will bedisplayed. Please carefully read the information displayed. SelectingACCEPT and clicking OK will enable the program. By enabling theTOSHIBA PC Health Monitor software, you agree with these terms andconditions and to the use and sharing of the collected information. Oncethe program is enabled, the TOSHIBA PC Health Monitor screen isdisplayed, and the program will begin monitoring system functions andcollecting information.A message will be displayed if any changes which may interfere with theoperation of the program are detected. Follow the instructions displayed onscreen in the message.TOSHIBA Setup UtilityTOSHIBA Setup Utility is a BIOS setup utility that provides you a menu-based user interface so that you can easily view and change BIOSsettings.To enter the BIOS setup utility, follow the steps below:1. Save your work.2. Click the power icon ( ) on the Start screen and then selectRestart.3. Hold down the F2 key and then release this key one second after thecomputer is power on.If you are operating in table mode, the BIOS setup utility can also belaunched by following the steps below:1. Save your work.2. Click the power icon ( ) on the Start screen and then select Shut down.3. While holding down the Volume down button, press the Power buttonto turn on the power. Release the Volume down button afterTOSHIBA Setup Utility is loaded.Please make sure that fast startup is disabled in the Power Options byfollowing the steps below:1. Click Desktop Assist -> Control Panel -> System and Security ->Power Options on the desktop.User's Manual 5-16
2. Click Choose what the power button does or Choose what closing the lid does.3. Click Change settings that are currently unavailable.4. Deselect the Turn on fast startup check box from Shutdown settings.5. Click the Save changes button.To save the changes and exit the utility, press the F10 key and proceed byselecting Yes with the keyboard dock or select Exit -> Exit Saving Changes -> Yes. The computer will restart immediately.Navigating the utilityTOSHIBA Setup Utility can be navigated through the touch screen.Some buttons on the computer are also designated to execute thecorresponding key function on the keyboard dock. Details are described asfollows:Button Key FunctionWindows Enter key Proceed or confirmoperationVolume up Up arrow key Select the previous itemVolume down Down arrow key Select the next itemUsing the Hard Disk Drive (HDD) ProtectionSome models have the function for reducing the risk of damage on thehard disk drive.Using an acceleration sensor built into the computer, HDD Protectiondetects vibration shocks and similar signs of movement of the computer,and automatically moves the Hard Disk Drive head to a safe position toreduce the risk of damage that could be caused by head-to-disk contact.HDD Protection function does not guarantee that the hard disk drivewill not be damaged.During audio/video playback, when the computer detects a shock orvibration and the hard disk drive's head is parked, the playback mightbe temporarily interrupted.HDD Protection cannot be used in models that are equipped withSSD.When vibration is detected, a notification will be displayed on the screen,and the icon on the Windows Taskbar will change to the protection state.This message is displayed until the OK button is pressed or 30 secondspass. When vibration subsides, the icon returns to the normal state.User's Manual 5-17
Setting up HDD ProtectionYou can change HDD Protection settings.To open the utility, click Desktop Assist -> Tools & Utilities -> System Settings -> HDD Protection on the desktop. The utility can also be startedfrom the icon on the Windows Taskbar or from the Control Panel.HDD ProtectionYou can enable or disable HDD Protection by moving the slider to the rightor left.HDD Protection does not work when the computer is booting, in SleepMode, in Hibernation Mode, in transition to Hibernation Mode, recoveringfrom Hibernation Mode, or powered off. Do not subject the computer tovibration or impact while the protection is disabled.HDD Protection MessageMove the slider to the right to enable notification when viberation isdetected.System Tray IconMove the slider to the right to show HDD Protection icon on the WindowsTaskbar.There are the following conditions for HDD Protection icon.Normal TOSHIBA HDD Protection is enabled.Protection TOSHIBA HDD Protection is active. The harddisk drive head is in a safe position.OFF TOSHIBA HDD Protection is disabled.Detection LevelThere are four sensitivity levels in which vibrations, impacts and theirsimilar signs are detected can be set to OFF, 1, 2 and 3 in ascendingorder. Level 3 is recommended for better protection of the computer.However, when the computer is used in a mobile environment or in otherunstable conditions, setting the detection level to 3 could result in frequentexecution of HDD Protection, which will slow down Hard Disk Drive readingand writing. Set a lower detection level when the speed of Hard Disk Drivereading and writing is a priority.User's Manual 5-18
Different detection levels can be set depending on whether the computer isused as handheld or mobile usages, or whether it is used in a stableenvironment such as on a table in the workplace or at home. By settingdifferent detection levels for the computer depending on whether it runswith the AC power (desktop) or with batteries (handheld or mobile usage),the detection level automatically switches according to the powerconnection mode.Detection Level AmplificationWhen the AC adaptor is disconnected, HDD Detection assumes that thecomputer will be carried and sets the detection level to the maximum for 10seconds.DefaultYou can reset HDD Protection settings to factory default by first clickingDefault button and then Apply button.3D ViewerThis feature displays a 3D object on the screen which moves in accordingto tilting or vibration of the computer.When HDD Protection detects computer vibration the Hard Disk Drive headis parked and the 3D object disk rotation will stop. When the head is un-parked the disk will begin to rotate again.Click 3D Viewer button to start.This 3D object virtually represents the Computer's internal Hard DiskDrive. This representation may vary from the actual number of disks,disk rotation, head movement, part size, shape and direction.This feature may use a large amount of CPU and memory on somemodels. The computer may become slow or sluggish when attemptingto run other applications while the 3D Viewer is displayed.Intensely shaking the computer or other subjecting it to strong impactsmay cause damage to the computer.System RecoveryThere is a hidden partition allocated on the Hard Disk Drive for the SystemRecovery Options in the event of a problem.You can also create recovery media and restore the system.The following items will be described in this section:Creating Recovery MediaRestoring the pre-installed software from your created RecoveryMediaUser's Manual 5-19
Restoring the pre-installed software from the Recovery Hard DiskDriveCreating Recovery MediaThis section describes how to create Recovery Media.Be sure to connect the AC adaptor when you create Recovery Media.Be sure to close all other software programs except the RecoveryMedia Creator.Do not run software such as screen savers which can put a heavyload on the CPU.Operate the computer at full power.Do not use power-saving features.Do not write to the media when the virus check software is running.Wait for it to finish, then disable virus detection programs including anysoftware that checks files automatically in the background.Do not use utilities, including those intended to enhance Hard DiskDrive access speed. They may cause unstable operation and damagedata.Do not shut down/log off or Sleep/Hibernate while writing or rewritingthe media.Set the computer on a level surface and avoid places subjected tovibrations such as airplanes, trains, or cars.Do not use on an unstable surface such as a stand.A recovery image of the software on your computer is stored on the HardDisk Drive, and can be copied to either disc media or USB Flash Memoryby using the following steps:1. Select either blank disc or USB Flash Memory.The application will allow you to choose from a variety of differentmedia onto which the recovery image can be copied including discmedia and USB Flash Memory.Please note that some of the disc media may not be compatible withthe optical disc drive connected to your computer. You shouldtherefore verify the optical disc drive supports the blank media youhave chosen before proceeding.USB Flash Memory will be formatted and all the data in the USB FlashMemory will be lost when proceeding.2. Turn on your computer and allow it to load the Windows operatingsystem from the Hard Disk Drive as normal.3. Insert the first blank disc into the external optical disc drive tray, orinsert the USB Flash Memory into one available USB port.User's Manual 5-20
4. Click Desktop Assist -> Support & Recovery -> Recovery Media Creator on the desktop.5. After Recovery Media Creator starts, select the type of media and thetitle you wish to copy, and then click the Create button.Restoring the pre-installed software from your createdRecovery MediaIf the pre-installed files are damaged, you are able to use the RecoveryMedia you have created to restore the computer to the state it was in whenyou originally received it. To perform this restoration, follow the stepsbelow:Make sure that both TOSHIBA Keyboard Dock and the AC adaptor areconnected during the restoring process.When you reinstall the Windows operating system, the Hard Disk willbe reformatted and all data will be lost.Please make sure that the Boot Speed is set to Normal. (To access it,click Desktop Assist -> Tool & Utilities -> System Settings -> Boot Options on the desktop.)Please make sure to use the default Boot Mode option in the BIOSsetup utility before restoring.1. Launch the BIOS setup utility.Please refer to TOSHIBA Setup Utility section for further information.2. In the BIOS setup screen, select Advanced -> System Configuration -> Boot Mode.Note: Please skip the following contents if you cannot find the BootMode option in your system.3. Select UEFI Boot (Default).If you set the Boot Mode as CSM Boot, the recovery media created byRecovery Media Creator will NOT be able to restore.If you create a recovery image using advanced recovery tools fromControl Panel, please also make sure to use the default Boot Modeoption (UEFI Boot) in the BIOS setup utility before restoring.1. Load the Recovery Media into the external Optical Disc Drive or insertthe recovery USB Flash Memory into one available USB port.2. Click the power icon ( ) on the Start screen and then select Restart.3. Hold down the F12 key and then release this key one second after thecomputer is power on.4. Use the up and down cursor key to select the appropriate option fromthe menu according to your actual recovery media.User's Manual 5-21
5. A menu will be displayed from which you should follow the on-screeninstructions.If you have previously chosen to remove the recovery partition and aretrying to create "Recovery Media", you will see the following message: "TheRecovery Media Creator can not be launched because there is no recoverypartition."When there is no recovery partition, the Recovery Media Creator cannotmake Recovery Media.However, if you have already created a "Recovery Media", you can use itto restore the recovery partition.If you have not created "Recovery Media", please contact TOSHIBAsupport for assistance.Restoring the pre-installed software from theRecovery Hard Disk DriveA portion of the total Hard Disk Drive space is configured as a hiddenrecovery partition. This partition stores files which can be used to restorepre-installed software in the event of a problem.If you subsequently set up your Hard Disk Drive again, do not change,delete or add partitions in a manner other than specified in the manual,otherwise you may find that space for the required software is notavailable.In addition, if you use a third-party partitioning program to reconfigure thepartitions on your Hard Disk Drive, you may find that it becomes impossibleto setup your computer.Make sure that both TOSHIBA Keyboard Dock and the AC adaptor areconnected during the restoring process.When you reinstall the Windows operating system, the Hard Disk may bereformatted and all data may be lost.1. Click the power icon ( ) on the Start screen and then selectRestart.2. Hold down 0 (zero) key and then release this key one second after thecomputer is power on. Choose Yes if you want to continue.3. Select Troubleshoot.4. Select Reset your PC.5. Follow the on screen instructions to finish the recovery.You can also perform the restoration through PC settings in the operatingsystem:1. Click the Settings charm and click Change PC settings.User's Manual 5-22
2. Click Update and recovery under PC settings and then clickRecovery.3. Click Get started under Remove everything and reinstall Windows.4. Follow the on screen instructions to finish the recovery.User's Manual 5-23
Chapter 6TroubleshootingTOSHIBA has designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed in this chapterto help determine the cause.All users should become familiar with this chapter as knowing what mightgo wrong can help prevent problems from occurring in the first place.Problem solving processResolving problems will be much easier if you observe the followingguidelines:Stop immediately when you recognize a problem exists as takingfurther action may result in data loss or damage, or you may destroyvaluable problem related information that can help solve the problem.Observe what is happening - write down what the system is doing andwhat actions you performed immediately before the problem occurred.Make a screenshot of the current display.Please also be aware that the questions and procedures described in thischapter are meant only as a guide, they are not definitive problem solvingtechniques. In reality many problems can be solved simply, but a few mayrequire help from TOSHIBA Support - if you find you need to consultothers, be prepared to describe the problem in as much detail as possible.Preliminary checklistYou should always consider the simplest solution first - the items detailedin this checklist are easy to fix and yet can cause what appears to be aserious problem:Make sure you turn on all peripheral devices before you turn on thecomputer - this includes your printer and any other external device youare using.Before you attach an external device you should first turn thecomputer off, then when you turn the computer back on again it willrecognize the new device.Make sure all optional accessories are configured properly in thecomputer's setup program and that all required driver software hasbeen loaded (please refer to the documentation included with theoptional accessories for further information on its installation andconfiguration).User's Manual 6-1
Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables for loose wires and all connectors forloose pins.Check that your disc media is correctly loadedAlways try to make detailed notes of your observations and keep them in apermanent error log - this will help you to describe your problems toTOSHIBA Support. In addition, if a problem recurs, the log you have madewill help to identify the problem faster.Analyzing the problemSometimes the computer will give you clues that can help you identify whyit is malfunctioning. In view of this you should keep the following questionsin mind:Which part of the computer is not operating properly - keyboard, HardDisk Drive, display panel, Touch Pad, Touch Pad control buttons - aseach device will produce different symptoms.Check the options within the operating system to ensure that itsconfiguration is set properly.What appears on the display? Does it display any messages orrandom characters? Make a screenshot of the current display and, ifpossible, look up the messages in the documentation included with thecomputer, software or operating system.Check that all connecting cables are correctly and firmly attached asloose cables can cause erroneous or intermittent signals.Do any indicators light, if so, which ones, what color are they and dothey stay on or blink? Write down what you see.Do you hear any beeps, if so how many, are they long or short and arethey high pitched or low pitched? In addition, is the computer makingany unusual noises? Write down what you hear.Record your observations so you can describe them in detail to TOSHIBASupport.Software The problems may be caused by your softwareor disk. If you cannot load a software package,the media may be damaged or the programmight be corrupted - in these instances tryloading another copy of the software if possible.If an error message appears while you are usinga software package you should refer to thedocumentation supplied with it as this will usuallyinclude a problem solving section or a summaryof error messages.Next, you should check any error messagesagainst the operating system documentation.User's Manual 6-2
Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepreliminary checklist as described previouslythen, if you still cannot correct the problem, try toidentify the source - the next section provideschecklists for individual components andperipherals.Before using a peripheral device or application software that is not anauthorized TOSHIBA part or product, make sure the device or software canbe used with your computer. Use of incompatible devices may cause injuryor may damage your computer.If something goes wrongYour computer does not respond to the keyboard commandsIf an error occurs and the computer does not respond to your keyboardcommands, follow the steps below:Press the power button and hold it down for five seconds. Once thecomputer has turned itself off, wait between ten and fifteen seconds beforeturning the power on again by pressing the power button.Your program stops respondingIf you are working with a program that suddenly freezes all operations,chances are the program has stopped responding. You can exit the failedprogram without shutting down the operating system or closing otherprograms.To close a program that has stopped responding:1. Press CTRL, ALT, and DEL simultaneously (once) in laptop mode orpress Power and Windows button simultaneously (once) in tabletmode, then click Task Manager. The Windows Task Manager windowappears.2. Select the program you want to close, then click End Task. Closingthe failed program should allow you to continue working. If it does not,continue with the next step.3. Close the remaining programs one by one by selecting the programname, then End Task. Closing all programs should allow you tocontinue working. If it does not, power off your computer and thenrestart it.The computer will not startMake sure you attached the AC adaptor and power cord/cable properly.If you are using the AC adaptor, check that the wall outlet is working byplugging in another device, such as a lamp.User's Manual 6-3
Verify that the computer is on by looking at the Power indicator.If the indicator is glowing, the computer is on. Also, try turning the computeroff and then on.If you are using an AC adaptor, verify that the computer is receiving powerfrom the external power source by looking at the DC IN/Battery indicator. Ifthe indicator is glowing, the computer is connected to a live external powersource.The computer will not load advanced options during startupBy holding down one of the following keys or buttons during startup, yourcomputer will load advanced options as shown below.Advanced option Key ButtonBIOS utility F2 Volume downBoot menu F12 Volume upRecovery options 0 (zero) -Recovery options can also be accessed from Boot menu by selecting HDD Recovery.If your computer starts to load the Operating System instead of desiredadvanced options, follow the steps below:Please make sure that fast startup is disabled in the Power Options byfollowing the steps below:1. Click Desktop Assist -> Control Panel -> System and Security ->Power Options on the desktop.2. Click Choose what the power button does or Choose what closing the lid does.3. Click Change settings that are currently unavailable.4. Deselect the Turn on fast startup check box from Shutdown settings.5. Click the Save changes button.1. Click the power icon ( ) on the Start screen and then select Shut down.2. While holding down the corresponding key or button, press the Powerbutton to turn on the power.3. Follow the on-screen instructions to proceed.Hardware and system checklistThis section discusses problems caused by your computer’s hardware orattached peripherals. Basic problems may occur in the following areas:User's Manual 6-4
PowerKeyboardInternal display panelHard Disk DriveMemory Media CardPointing DeviceUSB deviceSound systemExternal monitorWireless LANBluetoothPowerWhen the computer is not plugged into an AC power outlet, the batterypack is the primary power source. Your computer also has Real TimeClock (RTC) function. All of the power resources are interrelated withanyone having the ability to produce apparent power problems.Overheating power downIf the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shut down to prevent anydamage - in this instance all unsaved data in memory will be lost.Problem ProcedureComputer shutsdown automatically.Leave the computer off until it reaches the roomtemperature. If the computer has reached roomtemperature and it still does not start, or if it startsbut shuts down quickly, contact TOSHIBA Support.AC powerIf you have trouble turning on the computer with the AC adaptor connectedyou should check the status of the DC IN/Battery indicator. Please refer tothe Power Condition Descriptions section for further information.Problem ProcedureAC adaptor doesn’tpower the computerCheck the connections to make sure that thepower cord/adaptor is firmly connected to thecomputer and a working power outlet.Check the condition of the cord and terminals. Ifthe cord is frayed or damaged it should bereplaced, while if the terminals are soiled, theyshould be cleaned with a clean cotton cloth.If the AC adaptor still does not power thecomputer, you should contact TOSHIBA Support.User's Manual 6-5
BatteryIf you suspect a problem with the battery, you should check the status ofthe DC IN/Battery indicator.Problem ProcedureBattery doesn’tpower the computerThe battery may be discharged - connect the ACadaptor to recharge the battery.Battery doesn’tcharge when the ACadaptor is attached.If the battery is completely discharged, it will notbegin charging immediately, in these instances youshould wait a few minutes before trying again. Ifthe battery still does not charge, you should checkthat the power outlet the AC adaptor is connectedto is supplying power - this can be tested byplugging another appliance into it.Check the DC IN/Battery indicator - if it does notglow, allow the computer to charge the battery forat least twenty minutes. If the DC IN/Batteryindicator starts to glow after this period, allow thebattery to continue to charge for at least anothertwenty minutes before turning on the computer.However, if the indicator still does not glow, thebattery may be at the end of its operating life andshould be replaced. However, if you do not believethe battery is at the end of its operating life, youshould speak to TOSHIBA Support.Battery doesn’tpower the computeras long as expectedIf you frequently recharge a partially chargedbattery, the battery might not charge to its fullpotential - in these instances you should fullydischarge the battery and then attempt to charge itagain.Check the Power saver option under Select a power plan in the Power Options.User's Manual 6-6
Real Time ClockProblem ProcedureThe BIOS settingand system date/time are lost.The lasting time of the Real Time Clock (RTC) hasrun out - you will need to set the date and time inthe BIOS setup utility by using the following steps:1. Launch the BIOS setup utility.Please refer to TOSHIBA Setup Utility sectionfor further information.2. Set the date in the System Date field.3. Set the time in the System Time field.4. Press F10 - a confirmation message will bedisplayed.5. Select Yes - the BIOS setup utility will endand the computer will restart.KeyboardKeyboard problems can be caused by the setup and configuration of thecomputer - please refer to the The Keyboard section for further information.Problem ProcedureOutput to screen isgarbledPlease refer to your software's documentation toensure that it is not remapping the keyboard in anyway (remapping involves changing or reassigningthe function of each key).If you are still unable to use the keyboard, youshould contact TOSHIBA Support.Internal display panelApparent computer's display panel problems may be related to thecomputer's setup and configuration.Problem ProcedureNo display Press the function keys to adjust the displaypriority, and to make sure it is not set for output toan external monitor.User's Manual 6-7
Problem ProcedureMarkings appear onthe computer'sdisplay panel.These marks may have come from contact with thekeyboard and Touch Pad while the display panelhas been closed. You should try to remove themarks by gently wiping the display panel with aclean dry cloth or, if this fails, with a good qualityLCD screen cleaner. In this latter instance youshould always follow the instructions with thescreen cleaner and always ensure you let thedisplay panel dry properly before closing it.Hard Disk DriveProblem ProcedureComputer does notboot from Hard DiskDriveCheck to see whether there is a disc in the externaloptical disc drive - if so remove it and try to startthe computer again.If this has no effect, check the Boot PriorityOptions setting within the TOSHIBA SystemSettings.Slow performance The files on the Hard Disk Drive may befragmented - in this instance you should run thedisk Defragmentation utility to check the conditionof your files and the Hard Disk Drive. Please referto the operating system's documentation or onlineHelp File for further information on operating andusing the Defragmentation utility.As a last resort you should reformat the Hard DiskDrive and then reload the operating system and allother files and data. If you are still unable toresolve the problem, contact TOSHIBA Support.Memory Media CardFor further information, please refer to Operating Basics.Problem ProcedureMemory media carderror occursRemove the memory media card from thecomputer and then reinsert it in order to ensure it isfirmly connected.If the problem persists, then you should refer to thedocumentation supplied with your memory mediacard for further information.User's Manual 6-8
Problem ProcedureYou cannot write toa memory mediacardRemove the memory media card from thecomputer and check to ensure that it is not writeprotected.You cannot read afileCheck to ensure the required file is actually on thememory media card that is inserted into thecomputer.If you are still unable to resolve the problem,contact TOSHIBA Support.Pointing deviceIf you are using a USB mouse, you should also refer to both the USBmouse section and the documentation supplied with your mouse.Touch PadProblem ProcedureThe Touch Pad doesnot work.Check the Device Select settings.Click Desktop Assist -> Control Panel ->Hardware and Sound -> Mouse on the desktop.On-screen pointerdoes not respond topointing deviceoperationIn this instance the system might be busy - Trymoving the mouse again after waiting a shortwhile.Double-tapping(Touch Pad) doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl utility.1. To access this utility, click Desktop Assist ->Control Panel -> Hardware and Sound ->Mouse on the desktop.2. Within the Mouse Properties window, click theButtons tab.3. Set the double-click speed as required andclick OK.User's Manual 6-9
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse Control utility.1. To access this utility, click Desktop Assist ->Control Panel -> Hardware and Sound ->Mouse on the desktop.2. Within the Mouse Properties window, click thePointer Options tab.3. Set the pointer speed as required and clickOK.The reaction ofTouch Pad is eithertoo sensitive or notsensitive enough.Adjust the touch Sensitivity.To access it, click Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse on thedesktop.If you are still unable to resolve the problem,contact TOSHIBA Support.USB mouseProblem ProcedureOn-screen pointerdoes not respond tomouse operationIn this instance the system might be busy - Trymoving the mouse again after waiting a shortwhile.Remove the mouse from the computer and thenreconnect it to a free USB port in order to ensure itis firmly attached.Double-clicking doesnot workIn this instance, you should initially try changingthe double-click speed setting within the MouseControl utility.1. To access this utility, click Desktop Assist ->Control Panel -> Hardware and Sound ->Mouse on the desktop.2. Within the Mouse Properties window, click theButtons tab.3. Set the double-click speed as required andclick OK.User's Manual 6-10
Problem ProcedureThe on-screenpointer moves toofast or too slowIn this instance, you should initially try changingthe speed setting within the Mouse Control utility.1. To access this utility, click Desktop Assist ->Control Panel -> Hardware and Sound ->Mouse on the desktop.2. Within the Mouse Properties window, click thePointer Options tab.3. Set the pointer speed as required and clickOK.The on-screenpointer moveserraticallyThe elements of the mouse responsible fordetecting movement might be dirty - please refer tothe documentation supplied with the mouse forinstructions on how to clean it.If you are still unable to resolve the problem,contact TOSHIBA Support.USB deviceIn addition to the information in this section, please also refer to thedocumentation supplied with your USB device.Problem ProcedureUSB device does notworkRemove the USB device from the computer andthen reconnect it to a free port in order to ensure itis firmly attached.Ensure that any required USB device drivers areproperly installed - to achieve this you should referto both the device documentation and theoperating system documentation.Sleep and Charge functionFor more information and settings, please refer to the USB Sleep andCharge section.User's Manual 6-11
Problem ProcedureI cannot use theSleep and Chargefunction.Sleep and Charge function may be disabled.Enable the Sleep and Charge function in theTOSHIBA System Settings.When there is a current overflow of the externaldevice connected to the compatible port, USB buspower (DC5V) supply may be stopped for safetyreasons. When this happens, disconnect anexternal device if some external devices areconnected. After that, turn the power of thecomputer ON/OFF to restore the function. If thisfunction can not be still used even if only oneexternal device is connected, stop using theexternal device because its current is over theacceptable value of this computer.Some external devices may not be able to use theSleep and Charge function. In this case, please tryone or more of the following methods.Turn OFF the computer while external devicesare connected.Connect external devices after turning OFF ofthe computer.If this function can not be still used, change thesetting to disable the function and stop using thisfunction.The battery depletesquickly even when Iturned OFF thepower of thecomputer.If Sleep and Charge function is enabled, thecomputer's battery will discharge duringhibernation or when the computer is turned off.Connect the AC adaptor to the computer or disablethe Sleep and Charge function.External devicesconnected to thecompatible ports donot work whenconnected to acompatible port.Some external devices may not work whenconnected to a compatible port if the Sleep andCharge function is enabled.Reconnect the external device after turning thecomputer ON.If the external device still does not work, connectdevice to an USB port that does not have theSleep and Charge function or change to disablethe Sleep and Charge function.User's Manual 6-12
Problem ProcedureThe "USB Wakeupfunction" does notwork.When Sleep and Charge function is enabled, the"USB WakeUp" function does not work for portsthat support the Sleep and Charge function.In that case, use an USB port that does not havethe USB Sleep and Charge function or change todisable Sleep and Charge function.Sound systemIn addition to the information in this section, please also refer to thedocumentation supplied with your audio device.Problem ProcedureNo sound is heard Press the function keys to increase or decreasevolume.Check the software volume settings.Please check to see if Mute is turned to OffCheck to make sure the headphone connection issecure.Check within the Windows Device Managerapplication to ensure the sound device is enabledand that the device is properly working.Annoying sound isheardIn this instance you may be experiencing feedbackfrom either the internal microphone or an externalmicrophone connected to the computer - pleaserefer to Sound System and Video mode for furtherinformation.Volume cannot be adjusted during Windows startup or shut down.If you are still unable to resolve the problem,contact TOSHIBA Support.External monitorPlease also refer to Operating Basics, and to the documentation suppliedwith your monitor for further information.User's Manual 6-13
Problem ProcedureMonitor does notturn onAfter confirming that the monitor's power switch ison, you should check the connections to makesure that the power cord/adaptor is firmlyconnected to the monitor and to a working poweroutlet.No display Try adjusting the contrast and brightness controlson the external monitor.Press the function key in order to change thedisplay priority and ensure that it is not set for theinternal display only.Check to see if the external monitor is connected.When the external monitor is set as the primarydisplay device in extended desktop mode, it will notdisplay when the computer wakes up from SleepMode if the external monitor has beendisconnected while in Sleep Mode.To keep this from happening, do not disconnectthe external monitor while the computer is in Sleepor Hibernation Mode.Remember to turn off the computer beforedisconnecting the external monitor.When the display panel and an external monitorare set to clone mode and they are turned off bythe timer, the display panel or the external monitormay not display when turned on again.If this occurs, press the function key to re-set thedisplay panel and external monitor to clone mode.Display error occurs Check that the cable connecting the externalmonitor to the computer is firmly attached.If you are still unable to resolve the problem,contact TOSHIBA Support.Wireless LANProblem ProcedureCannot accessWireless LANMake sure the computer's Wireless communicationfunction is on.If problems persist, contact your LANadministrator.User's Manual 6-14
BluetoothProblem ProcedureCannot accessBluetooth deviceCheck to ensure the computer's WirelessCommunication function is on.Check to ensure the Bluetooth Managerapplication is running on the computer and thatpower to the external Bluetooth device is turnedon.Check to ensure that no optional Bluetooth Adaptoris installed in the computer - the built-in Bluetoothhardware cannot operate simultaneously withanother Bluetooth controller.If you are still unable to resolve the problem,contact TOSHIBA Support.TOSHIBA supportIf you require any additional help using your computer or if you are havingproblems operating the computer, you may need to contact TOSHIBA foradditional technical assistance.Before you callSome problems you experience may be related to software or theoperating system so it is important that you investigate other sources ofassistance first. Before contacting TOSHIBA, try the following:Review troubleshooting sections in the documentation supplied withyour software and/or peripheral devices.If a problem occurs when you are running software applications,consult the software documentation for troubleshooting suggestionsand consider calling the software company's technical supportdepartment for assistance.Consult the reseller or dealer from where you purchased yourcomputer and/or software - they are your best resource for currentinformation and support.TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardwarerelated, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/User's Manual 6-15
Chapter 7AppendixSpecificationsThis section summarizes the computer’s technical specifications.Physical DimensionsPhysical Dimensions shown below do not include parts that extend beyondthe main body. The physical dimensions may vary depending on the modelyou purchased.Size Approximately 331 (w) x 215.0 (d) x 10.99 (h)millimeters (tablet mode)Approximately 331 (w) x 249 (d) x 19.9 (h)millimeters (laptop mode)Approximately 331 (w) x 249 (d) x 22.99 (h)millimeters (laptop mode) (with a secondary HDDand battery pack )(not including parts that extend beyond the main body).Environmental RequirementsConditions Ambient temperature Relative humidityOperating 5°C (41°F) to 35°C(95°F)20% to 80%(noncondensing)Non-operating -20°C (-4°F) to 60°C(140°F)10% to 90%(noncondensing)Wet-bulb temperature 29°C maximumConditions Altitude (from sealevel)Operating -60 to 3,000 metersNon-operating -60 to 10,000 metersmaximumUser's Manual 7-1
Power RequirementsAC adaptor 100-240V AC50 or 60 Hz (cycles per second)Computer 19V DC AC Power Cord and ConnectorsThe power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord must meet the standards forthe country/region in which it is used. All cords must meet the followingspecifications:Wire size: Minimum 0.75 mm2Current rating: Minimum 2.5 amperes Certification agenciesChina: CQCU.S. and Canada: UL listed and CSA certifiedNo. 18 AWG, Type SVT or SPT-2Australia: ASJapan: DENANHOEurope:Austria: OVE Italy: IMQBelgium: CEBEC The Netherlands: KEMADenmark: DEMKO Norway: NEMKOFinland: FIMKO Sweden: SEMKOFrance: LCIE Switzerland: SEVGermany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F orH03VVH2-F and for three conductors power cord must be VDE type,H05VV-F.User's Manual 7-2
For the United States and Canada, two pin plug configuration must be a2-15P (250V) or 1-15P (125V) and three pin plug configuration must be6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electricalcode handbook and the Canadian Electrical Code Part II.The following illustrations show the plug shapes for the U.S.A. andCanada, the United Kingdom, Australia, Europe and China.USAUL approvedUnited KingdomBS approvedAustraliaAS approvedEuropeApproved by the appropriateagencyCanadaCSA approvedChinaCCC approvedInformation for Wireless DevicesWireless Technology InteroperabilityThe Wireless LAN is compatible with other LAN systems Direct SequenceSpread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing(OFDM) radio technology, and is compliant to:The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/nor Revision a/b/g/n/ac), as defined and approved by the Institute ofElectrical and Electronics Engineers.Bluetooth® Modules are designed to be interoperable with any product withBluetooth wireless technology that is based on Frequency Hopping SpreadSpectrum (FHSS) radio technology, and is compliant to:Bluetooth Specification (depending on the model you purchased), asdefined and approved by the Bluetooth Special Interest Group.Logo certification with Bluetooth wireless technology as defined by theBluetooth Special interest Group.This Bluetooth product is not compatible with devices using BluetoothVersion 1.0B specifications.User's Manual 7-3
The wireless devices have not completed verification of connection andoperation with all devices which are using the Wireless LAN or Bluetoothradio technology.Bluetooth and Wireless LAN devices operate within the same radiofrequency range and may interfere with one another. If you use Bluetoothand Wireless LAN devices simultaneously, you may occasionallyexperience a less than optimal network performance or even lose yournetwork connection.If you should experience any such problem, immediately turn off either oneof your Bluetooth or Wireless LAN.Please visithttp://www.pc.support.global.toshiba.com , if you have any questions aboutusing Wireless LAN or Bluetooth Module.In Europe visithttp://www.toshiba-europe.com/computers/tnt/bluetooth.htmWireless Devices and your healthWireless products, like other radio devices, emit radio frequencyelectromagnetic energy. The level of energy emitted by Wireless productshowever is far much less than the electromagnetic energy emitted bywireless devices like for example mobile phones.Because Wireless products operate within the guidelines found in radiofrequency safety standards and recommendations, TOSHIBA believesWireless products are safe for use by consumers. These standards andrecommendations reflect the consensus of the scientific community andresult from deliberations of panels and committees of scientists whocontinually review and interpret the extensive research literature.In some situations or environments, the use of Wireless products may berestricted by the proprietor of the building or responsible representatives ofthe organization. These situations may for example include:Using the Wireless products equipment on board of airplanes, orIn any other environment where the risk of interference to otherdevices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devicesin a specific organization or environment (e.g. airports), you areencouraged to ask for authorization to use the Wireless device prior toturning on the equipment.Wireless LAN TechnologyThe computer’s wireless communication function supports some wirelesscommunication devices.User's Manual 7-4
Only some models are equipped with both Wireless LAN and Bluetoothfunctions.Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near amicrowave oven or in areas subject to radio interference or magneticfields. Interference from a microwave oven or other source can disruptWi-Fi or Bluetooth operation.Turn all wireless functionalities off when near a person who may havea cardiac pacemaker implant or other medical electric device. Radiowaves may affect pacemaker or medical device operation, possiblyresulting in serious injury. Follow the instruction for your medicaldevice when using any wireless functionality.Always turn off wireless functionality if the computer is near automaticcontrol equipment or appliances such as automatic doors or firedetectors. Radio waves can cause malfunction of such equipment,possibly resulting in serious injury.It may not be possible to make a network connection to a specifiednetwork name using the ad hoc network function. If this occurs, thenew network (*) will have to be configured for all computers connectedto the same network in order to re-enable network connections.* Please be sure to use new network name.SecurityTOSHIBA strongly recommend that you enable encryptionfunctionality, otherwise your computer will be open to illegal access byan outsider using a wireless connection. If this occurs, the outsidermay illegally access your system, eavesdrop, or cause the loss ordestruction of stored data.TOSHIBA is not liable for the loss of data due to eavesdropping orillegal access through the wireless LAN and the damage thereof.Card SpecificationsCompatibility IEEE 802.11 Standard for Wireless LANsNetwork OperatingSystemMicrosoft Windows NetworkingMedia AccessProtocolCSMA/CA (Collision Avoidance) withAcknowledgment (ACK)Radio CharacteristicsRadio Characteristics of Wireless LAN module may vary according to:Country/region where the product was purchasedType of productUser's Manual 7-5
Wireless communication is often subject to local radio regulations.Although Wireless LAN wireless networking products have been designedfor operation in the license-free 2.4GHz and 5GHz band, local radioregulations may impose a number of limitations to the use of wirelesscommunication equipment.Radio Frequency Band 5GHz (5150-5850 MHz) (Revision aand n)Band 2.4GHz (2400-2483.5 MHz) (Revisionb/g and n)The range of the wireless signal is related to the transmit rate of thewireless communication. Communications at lower transmit range maytravel larger distances.The range of your wireless devices can be affected when theantennas are placed near metal surfaces and solid high-densitymaterials.Range is also impacted due to "obstacles" in the signal path of theradio that may either absorb or reflect the radio signal.Radio Frequency Interference RequirementsThis device is restricted to indoor use due to its operation in the 5.15 to5.25GHz frequency range.High-power radars are allocated as primary users (i.e. priority users) of thebands 5.25 to 5.35GHz and 5.65 to 5.85GHz and that these radars couldcause interference and/or damage to LE-LAN devices.Bluetooth wireless technologySome computers in this series have Bluetooth wireless communicationfunction which eliminates the need for cables between electronic devicessuch as computers, printers and mobile phones. When it is enabled,Bluetooth provides the wireless personal area network environment whichis safe and trustworthy, that is quick and easy.You cannot use the computer's built-in Bluetooth functions and an externalBluetooth adaptor simultaneously. For reference, Bluetooth wirelesstechnology has the following features:SecurityTwo advanced security mechanisms ensure a high level of security:Authentication prevents access to critical data and makes it impossibleto falsify the origin of a message.Encryption prevents eavesdropping and maintains link privacy.User's Manual 7-6
Worldwide operationThe Bluetooth radio transmitter and receiver operate in the 2.4GHz band,which is license-free and compatible with radio systems in most countriesin the world.Radio linksYou can easily establish links between two or more devices, with theselinks being maintained even if the devices are not within a line-of-sight ofeach other.Radio Regulatory InformationThe Wireless device must be installed and used in strict accordance withthe manufacturer’s instructions as described in the user documentation thatcomes with the product. This product complies with the following radiofrequency and safety standards.EuropeRestrictions for Use of 2400.0-2483.5MHz Frequencies in EuropeFrance: Outdoor uselimited to 10mWe.i.r.p. within theband2454-2483.5MHzMilitary Radiolocationuse.Refarming of the 2.4GHz bandhas been ongoing in recent years toallow current relaxed regulation Fullimplementation planned 2012.Italy: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises. For public use, a generalauthorization is required.Luxembourg: Implemented General authorization required fornetwork and service supply.Norway: Implemented This subsection does not apply forthe geographical area within aradius of 20 km from the centre ofNy-Alesund.RussianFederation:- Only for indoor applications. User's Manual 7-7
Restrictions for Use of 5150-5350MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises.Luxembourg: Implemented General authorization required fornetwork and service supply.RussianFederation:Limited e.i.r.p 100mW. Permitted to useonly for indoor applications, closedindustrial and warehouse areas,and on board aircraft.1. Permitted to use for localnetworks of aircraft crewservice communications onboard aircraft in area of theairport and at all stages offlight.2. Permitted to use for publicwireless access local networkson board aircraft during a flightat the altitude not less than3000m. Restrictions for Use of 5470-5725MHz Frequencies in EuropeItaly: - For private use, a generalauthorization is required if WAS/RLAN’s are used outside ownpremises.Luxembourg: Implemented General authorization required fornetwork and service supplyUser's Manual 7-8
RussianFederation:Limited e.i.r.p 100mW. Permitted to useonly for indoor applications, closedindustrial and warehouse areas,and on board aircraft.1. Permitted to use for localnetworks of aircraft crewservice communications onboard aircraft in area of theairport and at all stages offlight.2. Permitted to use for publicwireless access local networkson board aircraft during a flightat the altitude not less than3000m. To remain in conformance with European spectrum usage laws forWireless LAN operation, the above 2.4GHz and 5GHz channel limitationsapply for outdoor usage. The user should use the wireless LAN utility tocheck the current channel of operation. If operation is occurring outside ofthe allowable frequencies for outdoor use, as listed above, the user mustcontact the applicable national spectrum regulator to request a license foroutdoor operation.Canada - Industry Canada (IC)This device complies with RSS-210 of the Industry Canada Rules.Operation is subject to the following two conditions: (1) This device may notcause harmful interference, and (2) this device must accept anyinterference received, including interference that may cause undesiredoperation.Ce dispositif est conforme à la norme CNR-210 d'Industrie Canadaapplicable aux appareils radio exempts de licence. Son fonctionnement estsujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire debrouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillagereçu, y compris un brouillage susceptible de provoquer un fonctionnementindésirable.Les dispositifs fonctionnant dans la bande 5.15-5.25GHz sont réservésuniquement pour une utilisation à l'intérieur afin de réduire les risques debrouillage préjudiciable aux systèmes de satellites mobiles utilisant lesmêmes canaux.Les utilisateurs devraient aussi être avisés que les utilisateurs de radars dehaute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils ont lapriorité) pour les bandes 5.25-5.35GHz et 5.65-5.85GHz et que ces radarspourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.User's Manual 7-9
The term “IC” before the equipment certification number only signifies thatthe Industry Canada technical specifications were met.USA-Federal Communications Commission (FCC)This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation.Refer to the FCC information section for the detailed information.The radiated output power of the Wireless device is far below the FCCradio frequency exposure limits. Nevertheless, the Wireless device shall beused in such a manner that the potential for human contact during normaloperation is minimized.In the usual operating configuration, the distance between the antenna andthe user should not be less than 20cm. Please refer to the computer user’smanual for the details regarding antenna location.The installer of this radio equipment must ensure that the antenna islocated or pointed such that it does not emit RF field in excess of HealthCanada limits for the general population; consult Safety Code 6, obtainablefrom Health Canada’s websitewww.hc-sc.gc.caTaiwanArticle 12 Without permission granted by the NCC, anycompany, enterprise, or user is not allowed tochange frequency, enhance transmitting power oralter original characteristic as well as performanceto an approved low power radio frequency devices.Article 14 The low power radio-frequency devices shall notinfluence aircraft security and interfere legalcommunications;If found, the user shall cease operatingimmediately until no interference is achieved.The said legal communications means radiocommunications is operated in compliance with theTelecommunications Act.The low power radio-frequency devices must besusceptible with the interference from legalcommunications or ISM radio wave radiateddevices. User's Manual 7-10
Using this equipment in JapanIn Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for secondgeneration low-power data communication systems such as this equipmentoverlaps that of mobile object identification systems (premises radio stationand specified low-power radio station).1. Important noticeThe frequency bandwidth of this equipment may operate within the samerange as industrial devices, scientific devices, medical devices, microwaveovens, licensed radio stations and non-licensed specified low-power radiostations for mobile object identification systems (RFID) used in factoryproduction lines (Other Radio Stations).1. Before using this equipment, ensure that it does not interfere with anyof the equipment listed above.2. If this equipment causes RF interference to other radio stations,promptly change the frequency being used, change the location ofuse, or turn off the source of emissions.3. Contact an authorized TOSHIBA service provider if you haveproblems with interference caused by this product to Other RadioStations.2. Indication for Wireless LANThe indication shown below appears on this equipment.(1)(2) (3)(4)(5)1. 2.4 : This equipment uses a frequency of 2.4GHz.2. DS : This equipment uses DS-SS modulation.3. OF : This equipment uses OFDM modulation.4. 4 : The interference range of this equipment is less than 40m.5. : This equipment uses a frequency bandwidth from 2,400MHzto 2,483.5MHz. It is possible to avoid the band of mobile objectidentification systems.3. Indication for BluetoothThe indication shown below appears on this equipment.User's Manual 7-11
(4)(1) (2) (3)11. 2.4 : This equipment uses a frequency of 2.4 GHz.2. FH : This equipment uses FH-SS modulation.3. 1 : The interference range of this equipment is less than 10m.4. : This equipment uses a frequency bandwidth from 2,400 MHzto 2,483.5 MHz. It is impossible to avoid the band of mobile objectidentification systems.4. About the JEITA5GHz Wireless LAN supports W52/W53/W56 Channel.Device AuthorizationThis device obtains the Technical Regulation Conformity Certification and itbelongs to the device class of radio equipment of low-power datacommunication system radio station stipulated in the TelecommunicationsBusiness Law of Japan.Intel® Centrino® Wireless-AC 7265 Wireless LAN and BluetoothThe Name of the radio equipment: 7265NGWDSP Research, Inc.Approval Number: D140017003Intel® Centrino® Wireless-N 7265 Wireless LAN and BluetoothThe Name of the radio equipment: 7265NGWBNDSP Research, Inc.Approval Number: D140017003Intel® Centrino® Wireless-AC 7260 Wireless LAN and BluetoothThe Name of the radio equipment: 7260NGWDSP Research, Inc.Approval Number: D130021003Intel® Centrino® Wireless-N 7260 Wireless LAN and BluetoothThe Name of the radio equipment: 7260NGWBNDSP Research, Inc.Approval Number: D130021003User's Manual 7-12
Atheros QCNFA335 Wireless Network Adapter b/g/n and BluetoothThe Name of the radio equipment: QCNFA335DSP Research, Inc.Approval Number: D130158003Broadcom BCM43142 Wireless Network Adapter b/g/n and BluetoothThe Name of the radio equipment: BCM43142DSP Research, Inc.Approval Number: D135106201The following restrictions apply:Do not disassemble or modify the device.Do not install the embedded wireless module into other device.Radio approvals for wireless devicesThis equipment is approved to the radio standard by the countries/regionsin the following table.If you use this equipment in the countries/regions which are not listed in thetable blow, please contact TOSHIBA Support.As of March 2014Austria Belgium Bulgaria CanadaCyprus Czech Rep Denmark EstoniaFinland France Germany GreeceHong Kong Hungary Iceland IndiaIndonesia Ireland Italy JapanKorea Latvia Liechtenstein LithuaniaLuxemburg Malta Monaco NetherlandsNorway Philippines Poland PortugalRomania Slovak Republic Slovenia SpainSweden Switzerland UK USALegal FootnotesNon-applicable IconsCertain computer chassis are designed to accommodate all possibleconfigurations for an entire product series. Therefore, please be aware thatyour selected model may not have all the features and specificationsUser's Manual 7-13
corresponding to all of the icons or switches shown on the computerchassis.CPUCentral Processing Unit (CPU) Performance Legal Footnotes.CPU performance in your computer product may vary from specificationsunder the following conditions:use of certain external peripheral productsuse of battery power instead of AC poweruse of certain multimedia, computer generated graphics or videoapplicationsuse of standard telephone lines or low speed network connectionsuse of complex modeling software, such as high end computer aideddesign applicationsuse of several applications or functionalities simultaneouslyuse of computer in areas with low air pressure (high altitude >1,000meters or >3,280 feet above sea level)use of computer at temperatures outside the range of 5°C to 30°C(41°F to 86°F) or >25°C (77°F) at high altitude (all temperaturereferences are approximate and may vary depending on the specificcomputer model - contact TOSHIBA support for details).CPU performance may also vary from specifications due to designconfiguration.Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lostdata or damage to the product when used outside recommendedconditions. To avoid risk of lost data, always make back-up copies of databy periodically storing it on an external storage medium. For optimumperformance, use your computer product only under recommendedconditions. Read additional restrictions in your product documentation.Contact TOSHIBA technical service and support, refer to TOSHIBA supportsection for more information.64-Bit ComputingCertain 32-bit device drivers and/or applications may not be compatiblewith a 64-bit CPU/operating system and therefore may not functionproperly.Memory (Main System)Part of the main system memory may be used by the graphics system forgraphics performance and therefore reduce the amount of main systemmemory available for other computing activities. The amount of mainsystem memory allocated to support graphics may vary depending on thegraphics system, applications utilized, system memory size and otherfactors.User's Manual 7-14
If your computer is configured with more than 3 GB memory, the memorymight be displayed as approximately 3 GB only (depending on thecomputer’s hardware specifications).This is correct because the operating system usually displays the availablememory instead of the physical memory (RAM) built into the computer.Various system components (like the video adapter’s GPU and PCIdevices like Wireless LAN, etc.) require their own memory space. Since a32-bit operating system cannot address more than 4 GB of memory, thesesystem resources overlap the physical memory. It is a technical limitationthat the overlapped memory is not available to the operating system. Eventhough some tools might display the actual physical memory built into yourcomputer, the memory available to the operating system will still beapproximately 3 GB only.Computers configured with a 64-bit operating system can address 4 GB ormore of system memory.Battery LifeBattery life may vary considerably depending on product model,configuration, applications, power management settings and featuresutilized, as well as the natural performance variations produced by thedesign of individual components. Published battery life numbers areachieved on select models and configurations tested by TOSHIBA at thetime of publication. Recharge time varies depending on usage. Battery maynot charge while computer is consuming full power.After going through many charge and discharge cycles, the battery will loseits ability to perform at maximum capacity and will need to be replaced.This is a normal phenomenon for all batteries. To purchase a new batterypack, see the accessories information that is shipped with your computer.Hard Disk Drive (HDD) Capacity1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.The computer operating system, however, reports storage capacity usingpowers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, andtherefore shows less storage capacity. Available storage capacity will alsobe less if the product includes one or more pre-installed operating systems,such as Microsoft Operating System and/or pre-installed softwareapplications, or media content. Actual formatted capacity may vary.LCDOver a period of time, and depending on the usage of the computer, thebrightness of the LCD screen will deteriorate. This is an intrinsiccharacteristic of LCD technology.Maximum brightness is only available when operating in AC power mode.Screen will dim when the computer is operated on battery power and youmay not be able to increase the brightness of the screen.User's Manual 7-15
Graphics Processing Unit (GPU)Graphics processing unit (GPU) performance may vary depending onproduct model, design configuration, applications, power managementsettings and features utilized. GPU performance is only optimized whenoperating in AC power mode and may decrease considerably whenoperating in battery power mode.Total Available Graphics Memory is the total of, as applicable, DedicatedVideo Memory, System Video Memory and Shared System Memory.Shared System Memory will vary depending on system memory size andother factors.Wireless LANThe transmission speed over the wireless LAN and the distance over whichwireless LAN can reach may vary depending on surroundingelectromagnetic environment, obstacles, access point design andconfiguration, and client design and software/hardware configurations.The actual transmission speed will be lower than the theoretical maximumspeed.Copy ProtectionApplicable copy protection standards included in certain media mayprevent or limit recording or viewing of the media.GlossaryThe terms in this glossary cover topics related to this manual. Alternatenaming is included for reference.AbbreviationsAC: Alternating CurrentAMT: Intel Active Management TechnologyASCII: American Standard Code for InformationInterchangeBIOS: Basic Input/output SystemBD-ROM: Blu-ray Disc Read-only Memorybps: bits per secondCD: Compact DiscCD-ROM: Compact Disc Read-only MemoryCD-RW: Compact Disc-rewritableCMOS: Complementary Metal-oxide SemiconductorCPU: Central Processing UnitUser's Manual 7-16
DC: Direct CurrentDDR: Double Data RateDIMM: Dual Inline Memory ModuleDVD: Digital Versatile DiscDVD-R: Digital Versatile Disc-recordableDVD-RAM: Digital Versatile Disc-random Access MemoryDVD-R DL: Digital Versatile Disc Recordable Dual LayerDVD-ROM: Digital Versatile Disc-read Only MemoryDVD-RW: Digital Versatile Disc-rewritableDVD+R DL: Digital Versatile Disc Recordable Double LayerFAT: File Allocation TableFCC: Federal Communications CommissionFHD: Full High DefinitionGB: gigabyteGBps: gigabytes per secondHD: High DefinitionHD+: High Definition PlusHDD: Hard Disk DriveHDMI: High-definition Multimedia InterfaceHDMI CEC: High-definition Multimedia Interface ConsumerElectronics ControlHTML: Hypertext Markup LanguageIEEE: Institute of Electrical and Electronics EngineersI/O: Input/OutputIRQ: interrupt requestISP: Internet Service ProviderKB: kilobyteLAN: Local Area NetworkLCD: Liquid Crystal DisplayLED: Light Emitting DiodeMB: megabyteMBps: megabytes per secondMMC: Multi Media CardOCR: Optical Character Recognition (Reader)PC: Personal ComputerUser's Manual 7-17
PCI: Peripheral Component InterconnectPCMCIA: Personal Computer Memory Card InternationalAssociationRAM: Random Access MemoryRGB: Red, Green, and BlueRFI: Radio Frequency InterferenceROM: Read Only MemoryRTC: Real Time ClockS/P DIF: Sony/philips Digital Interface FormatSD: Secure DigitalSDHC: Secure Digital High CapacitySDXC: Secure Digital Extended CapacitySDRAM: Synchronous Dynamic Random Access MemorySSD: Solid State DriveTFT: Thin-film TransistorURL: Uniform Resource LocatorUSB: Universal Serial BusWAN: Wide Area NetworkWQHD: Wide Quad High Definitionwww: World Wide WebUser's Manual 7-18
IndexAAC adaptoradditional 4-19connecting 2-6DC IN 19V jack 3-6, 3-7 BBatteryextending life 4-11monitoring capacity 4-10save mode 5-6 Battery indicator Bluetooth 7-6CCleaning the computer 1-16Cooling vents 3-3, 3-10DDC INindicator 3-5, 3-6 DC IN/Battery indicator 3-13Displayautomatic power off 5-6opening 2-4screen 3-3 Documentation list 2-1Dual Pointing DeviceTouch Pad 6-9 EEquipment checklist 2-1External monitorproblems 6-14 GGraphics Processing Unit 3-11HHard disk driveautomatic power off 5-6 HDMI out port 3-5, 3-8KKeyboardfunction keys 4-5Function keys F1...F12 4-5problems 6-7Windows special keys 4-6 MMedia careCard care 4-13Memory card care 4-13 memory media cardinserting 4-14removing 4-15 User's Manual Index-1
Memory media slot 4-12Moving the computer 1-16MultiMediaCardremoving 4-15 PPasswordpower on 5-6Starting the computer bypassword 5-9Supervisor 5-9user 5-8 Pointing DeviceTouch Pad 3-9 Powerconditions 3-13Hibernation Mode 2-13panel on/off 5-6Shut Down mode 2-11Sleep Mode 2-12turning off 2-11turning on 2-8 ProblemsAC power 6-5Analyzing the problem 6-2Battery 6-6Dual Pointing device 6-9External monitor 6-13Hardware and systemchecklist 6-4HDD 6-8Internal display panel 6-7Keyboard 6-7Memory Media Card 6-8Overheating powerdown 6-5Power 6-5Real Time Clock 6-7Sound system 6-13TOSHIBA support 6-15Touch Pad 6-9USB device 6-11USB mouse 6-10 RRecovery hard disk drive 5-22Recovery Media 5-21Restarting the computer 2-11SSD/SDHC/SDXC Cardformatting 4-13note 4-12 Sleep Modesetting 2-12System automatic 5-6 Sound systemproblems 6-13 TTOSHIBA Desktop Assist 5-1Touch Screen UUSB deviceproblems 6-11 VVideo mode 4-20Video RAM 3-11User's Manual Index-2
WWeb Camera 3-3Wireless communication 7-4User's Manual Index-3

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