Quanta Computer TC3A Ceptor User Manual

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Date Submitted	2013-12-04 00:00:00
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Devon IT Terminal
Operating System
(DeTOS)
Administration
Manual
Ceptor Edition
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data
if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
______________
Information in this publication is subject to change without notice.
© 2013 Devon IT All rights reserved.
2013 - 10
Ceptor (Model TC3A) Rev. A01
Federal Communications Commission (FCC) Statement
You are cautioned that changes or modifications not expressly approved by the part
responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause
undesired operation of the device.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
End users must follow the specific operating instructions for satisfying RF exposure
compliance.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
Contents
Introduction ....................................................................................5
What is DeTOS?.......................................................................................5
DeTOS Features ......................................................................................5
DeTOS Installation ...................................................................................6
First Boot Wizard ......................................................................................6
Getting Started ...............................................................................7
Control Panel ............................................................................................9
Network Tools ........................................................................................10
Echo Agent System Information .............................................................11
Persistence.............................................................................................13
System Settings ...........................................................................14
Display Settings ......................................................................................14
Contents | 3
Input/Time ..............................................................................................15
Local Storage .........................................................................................16
Management ..........................................................................................17
Network Settings ....................................................................................20
Sounds ...................................................................................................21
USB Permissions....................................................................................21
Advanced Options .......................................................................22
Export Config ..........................................................................................22
Manage Packages ..................................................................................23
Connections .................................................................................27
AnyConnect VPN....................................................................................28
Citrix ICA ................................................................................................29
VMware Horizon View ............................................................................34
RDP........................................................................................................36
X11 Connection ......................................................................................41
XenAppView ...........................................................................................43
4 | Contents
1
Introduction
What is DeTOS?
Devon IT Terminal Operating System (DeTOS) is an embedded Thin Client
Operating System designed to be simple, secure, and centrally manageable.
DeTOS can be used to access hosted desktops using Microsoft Remote Desktop
Services, VMware Horizon View, Citrix XenApp or XenDesktop, web-based
applications, and more.
DeTOS Features

Simple-Configuring a session out of the box is quick and painless using
the DeTOS intuitive web based control panel. The same control panel can
be used either locally from the thin client or remotely from the
management software.

Modern-DeTOS can connect to hosted desktops using the industry’s best
protocols including Citric ICA Client, RDP, or VMware Horizon View.

Centrally Managed-DeTOS-based terminals can be centrally managed
using Devon IT Echo Management Console.

Echo is shipped as a virtual appliance, so it is easy to set up.

Echo can automatically discover and inventory the thin clients on your
network.

Echo has the concept of a default profile. Using a default profile,
additional thin clients are automatically configured when you plug them
into your network.

Echo allows individual profiles for different users, including specific
Connections, Thin Client Settings, Passwords, and Customizable Desktop
Icons.
Introduction | 5

Echo allows you to update the thin client’s embedded OS. Updates can be
scheduled to happen outside of production hours, for example over the
weekend.
DeTOS Installation
No installation is required for customers who have purchased DeTOS based thin
clients from Devon IT. Your thin client already contains a factory installed
DeTOS operating system. A USB re-flash utility is available if you need to
reinstall the operating system at any point in the future.
First Boot Wizard
The first time your terminal boots up, you will be taken through a first boot
wizard. This wizard can help you to configure a variety of settings in order to
better utilize your terminal. It is advised that you are familiar with the material
in this guide as well as the Echo Administration Guide to best utilize the first
boot wizard.
6 | Introduction
2
Getting Started
To get started, do the following:

Check that your thin client is connected to the network.

If you have set up a management server in your network, check that the
thin client was able to contact the management server and is in managed
mode.

Create a desktop shortcut to allow thin client users to get connected to a
remote server. (See Chapter 6, “Connections,” for more information.)
To check the network connection status, click the DeTOS button and then select
Control Panel.
Along the bottom of the Control Panel is a row of status messages. These
messages include the DeTOS build number, the terminal's current IP address,
and a Thin Client Management Connection Indicator.
Getting Started | 7
DeTOS default factory setting is DHCP. If you have a DHCP server on your
network, the status bar should show the leased IP address. If you want the thin
client to use a fixed IP address please refer to this guide's network section. A
message of no ip address will appear if network connectivity is lost or was
never established in the first place. This may be related to a loose or faulty
network cable. It may also be an indication of DHCP issues. If you need to
troubleshoot a network issue, please refer to the network diagnostic section
below.
Along with the IP address, the Control Panel status section also shows you
whether your thin client is in managed or unmanaged (stand alone) mode. By
default, DeTOS based terminals try to locate a management server. If a
management server is found, the terminal switches to managed mode, where it
“pulls” its configuration from the management server. If not, it will stay in
standalone/unmanaged mode and use its local configuration.
The Control Panel status area also shows the OS build. This is a string based
on the DeTOS version and the build date, using the following format: 7.x.x
(YY.MM.DD)
Management Server Splash Screen
During bootup, if the terminal cannot make contact with a Management Server,
then a black splash screen will appear just prior to the DeTOS desktop loading.
This screen contains the Devon IT logo and displays a message saying,
Attempting to connect to Management Server. The splash
screen will be displayed until successful contact is made with a management
server, the cancel button is pressed, or the specified timeout (30 seconds by
default) is reached.
The Management section, found under the Control Panel, allows you to
configure the behavior of this splash screen. Configuration options include:

Setting the terminal to Managed or Unmanaged modes.

Specifying a different management server address

Adjusting the timeout value

Enabling or disabling the splash screen Cancel button
8 | Getting Started
Management Server Indicator
Once you are on the DeTOS Desktop, the Echo Agent running on your terminal
will continue to periodically contact a Management Server named ws-broker
on your local area network. When successful, the Management Server
Indicator box found along the bottom of the Control Panel will read Managed.
Otherwise, the icon will change to a red circle and the status will say
Unmanaged. In this case, verify that your management server is online and
accessible on your LAN. Also be sure to check your DNS server to verify that
an entry for ws-broker exists and points to the IP address of your
management server.
Control Panel
The Control Panel is the local tool for configuring Connection and System
settings on your thin client.

Connection Settings - Your terminal has the ability to connect to remote
servers utilizing several types of protocols. The RDP client uses the RDP
protocol and allows you to connect to Microsoft Windows Terminal
Servers. The Citrix ICA client is used to establish connections to Citrix
Presentation and XenApp servers. The VMware Horizon View client
allows you to connect to a VMware Horizon View server, which in turn,
provides the end-user with their own virtual desktop session.

System Settings - These are the display, sound, keyboard, mouse, and
date/time configurations for your terminal. Also under the System section
is the ability to set an administrative password for the control panel and
change the local storage mode.
Getting Started | 9
Network Tools
The toolbar along the top of the Control Panel window contains a button named
Network Tools. Clicking this button will open a separate, smaller window that
provides you with current network status and useful diagnostic programs.
Interface Status
Click the Interface Status tab along the top of the Network Tools window to
view the IP address that is currently assigned to this terminal. The MAC
Address for this machine is also reported on this screen.
Diagnostics
If you are experiencing difficulty connecting to servers on certain segments of
your LAN, then you may want to use the ping command to verify you are
reaching specific servers and/or gateways on the subnet in question. To use
ping:
1.
Select the Diagnostics tab from the Network Tools window.
2.
In the Host Address field, type in the IP address or website you want
to test against and then press the Ping button.
10 | Getting Started
3.
If there is an error in the delivery to the destination, the ping
command displays an error message. Otherwise, replies will
continuously display for each packet successfully sent and received.
4.
Press the Stop button to terminate the ping loop.
Echo Agent System Information
Echo Management- Displays the current status and information of the Echo
Management server to which your thin client is connected.

Management Status-Displays when the thin client is being managed by
an Echo server.

Management Server-Displays the current address of the Echo server.

Change Management Server-Allows you to change the Echo server.

UUID-Displays the current UUID assigned to the terminal.
Network Information-This displays information about the current network connection.

IP Address-Displays the current IP address assigned to the thin client.

MAC Address-Displays the current MAC address assigned to the thin
client.

Hostname-Displays the name assigned to the thin client.

Network Tools-Allows you to run diagnostics test with the network
connection and to check on the current status of the network connection.
System Information-Displays information about the operating system and the thin
client.
Getting Started | 11

Operating System-Displays the name of the image or operating system
that is in use.

Processor-Displays the processor that the thin client is using.

Memory-Displays the total internal memory of the thin client.

DOM Size-Displays the total storage capacity size of the thin client.

Hardware Model-Displays the name of the thin client in use.
12 | Getting Started
Persistence
Persistence, within the scope of thin client computing, refers to the continuing
existence of connections and settings after a terminal has been rebooted.
Upon completion of the first boot wizard, a snapshot of the thin client is taken
and saved in a data partition for basic settings. All of the connections, settings,
and network settings assigned during the first boot wizard will be saved to the
Echo server once this snapshot is taken and they will persist and carry over after
a reboot.
After this point, only changes made to your Network Settings will persist if
changed through the DeTOS control panel. In order to alter your settings after
this point, either the changes will have to be applied through the Echo console,
or you must click Take Snapshot in the Local Storage Settings section of the
DeTOS control panel. In order to change or add connections, the changes must
be pushed down by Echo.
Getting Started| 13
3
System Settings
Display Settings
This section describes the display options available for a single monitor attached
to a terminal.

From the DeTOS desktop, select DeTOSControl Panel.

Click the Display icon on the left-hand side of the Control Panel, under
System Settings.

Screen Resolution-Your screen resolution is set to automatically detect
the optimal settings for your monitor.
14 | System Settings

Color Depth-The Ceptor supports a color depth of 24 bit.

Enable Screen Blanking-Checking this box will reveal two timeout
values for screen blanking and suspend time.
Once you are finished, press the Apply button for the changes to take effect.
Input/Time
This section allows you to configure keyboard, mouse, and time settings for the
terminal.

From the DeTOS Desktop, select DeTOSControl Panel.

Select the Input/Time icon on the left-hand side of the Control Panel
under System.

Locale-English is the default locale setting. Switching to a new locale
will, upon reboot, adjust the system locale and translate the user interface
of the local DeTOS desktop to the selected language.

Keyboard-US is the default keyboard input setting. Switching to a new
keyboard input will alter the keyboard mapping immediately after
selecting Apply.

Left-Handed Mouse-Select this checkbox if you are using a left-handed
mouse and need to invert the right and left mouse buttons.
System Settings | 15

Time Zone-The time zone options are organized geographically by region
first and then by city. Select the appropriate time zone for your location.

Timeserver-Defining a timeserver allows the terminal to query an NTP
service in order to keep its date and time in sync. By default, this is
enabled and set to Ubuntu's timeserver.
Press the Apply button for the changes to take effect. Most settings will be
changed immediately, but changes to system locale will require a reboot.
Local Storage
The Local Storage section of the Control Panel allows the administrator to
choose one of two options pertaining to persistence.

From the DeTOS Desktop, select DeTOSControl Panel.

Click the Local Storage Settings icon on the left-hand side of the
Control Panel under System.

Clear Local Storage-Press this button to clear-out all settings currently
stored in local or snapshot storage. Be sure to reboot the thin client after
you pressed this button.

Take Snapshot-While running in a Snapshot Storage mode, you may
press this button to capture the thin client’s current settings configuration.
Be sure to reboot the terminal after you pressed this button.
16 | System Settings
Management
Management Server Configuration
During bootup, if the thin client cannot make contact with a Management Server,
then a white splash screen will appear just prior to the DeTOS desktop loading.
This screen contains a message saying Attempting to connect to
Management Server. The splash screen will be displayed until successful
contact is made with a management server, the cancel button is pressed, or the
specified timeout (30 seconds by default) is reached. The Management Server
Configuration screen allows you to configure the behavior of this splash screen,
along with other management server options.

From the DeTOS Desktop, select DeTOSControl Panel.

Click the Management icon on the left-hand side of the Control Panel
under System.

Managed/Unmanaged-By default, the thin client is set to Managed
mode and will attempt to make contact with a management server. You
have the option of severing all communications with a management server
by selecting the Unmanaged radio button. Press Apply and reboot the
thin client for this to take effect.
System Settings | 17

Server Address-While in managed mode, the thin client will maintain
contact with a management server named ws-broker. Use this field to
specify a different hostname or IP address for your management server.

Splash Screen – Timeout-Use this field to adjust the number of seconds
the splash screen appears on the screen before it times-out and loads the
DeTOS Desktop. Enter a value of 0 to bypass the screen altogether.

Splash Screen – Allow Cancel-A Cancel button is provided on the
splash screen that allows the user to abort the timeout delay. Uncheck
this box to hide the cancel button and force the user to wait the required
amount of time.
NOTE: The purpose of the splash screen feature is to gracefully handle network latency
that may occur during the thin client’s first contact with a management server during
bootup. This feature becomes vital in the case where you have a management server
applying connections to the thin client that are configured to Autostart on bootup.
Agent Password
A system Password can be set to restrict access to the Control Panel.
To set the Password:

Select DeTOSControl Panel.

Click the Management icon on the left-hand side of the Control Panel
under System.

Select the plus [+] to open the Agent Password section of this screen.
18 | System Settings

Enter a password in the password field and re-enter it to confirm your
password.

Press the Apply button to save your password.
NOTE: Once a system password is set, the user will be prompted for the password when
they attempt to open the Control Panel. If the Cancel button is pressed or a user
incorrectly types the password, then the Control Panel will open in a read-only mode. A
small padlock icon will also appear along the bottom of the Control Panel window,
indicating that edits are not allowed. Keep your password safe!
Security Restrictions
The Security Restrictions tab allows administrators to enable or disable the
ability of users to take screenshots by using the Print Screen button on their
keyboards. By default, this option is enabled. To disable screenshots, uncheck
the box next to Allow Screenshots and click Apply.
System Settings | 19
Network Settings
By default, the thin client attempts to contact a DHCP server on your network
during bootup. If you have a DHCP server on your network, then the thin client
will acquire an IP address automatically and no further network configuration is
required on your part. However, there are additional options available.
Thin clients capable of connecting to wireless networks will still default to a
wired connection if available. To change the network for your connection:
From the DeTOS Desktop, select DeTOS Control Panel.
Select the Network Settings icon on the left-hand side of the Control
Panel under System.
Select the desired connection from the Networks dropdown menu in the
Networks section.
Click Apply.
If you wish to use a wireless network, a Wireless Network section is located
beneath the Networks section. To further configure a wireless connection:
Select the authentication method used on your network from the
Authentication dropdown menu
Depending on the authentication method selected, you may have to enter
additional information into the fields that appear.
When all the required fields have been filled, click Apply.
Alternatively, you can now access the connections available to you by utilizing
the Network tray icon. To connect using the tray icon:
Right click on the Network tray icon in the lower left corner of the
desktop.
Select the network desired from the list of available networks that is
displayed.
Enter your password into the Password field in the popup that appears.
Click OK to connect.
20 | System Settings
Sounds
This section allows you to adjust the master volume level for the terminal.

From the DeTOS Desktop, select DeTOSControl Panel.

Click the Sound icon on the left-hand side of the Control Panel under
System.

Left-click and drag the bar left or right to decrease or increase the volume.

Press the Apply button to save. Your changes will take place
automatically.
USB Permissions
This section allows you to adjust what USB capabilities the user of the device is
able to access. Any type of device that has a check mark next to it is authorized
to be used. To disable a device, uncheck the box to the left of the type of device
desired and then click Apply.
System Settings | 21
4
Advanced Options
Export Config
If you are working with a Devon IT Support Analyst to troubleshoot a problem
on your terminal, you may be asked to send your terminal's Config file. You
can easily export your own Config file by following these steps:
1.
Plug a USB flash drive into the terminal.
2. Click the button found along the top of the Control Panel named Export
Config.
3.
The process only takes a few seconds. Once it is finished you will receive a
message saying the export is finished and you may remove the flash drive.
4.
A file named DeTOSConfig.tar will now exist on the flash drive. This file
contains important diagnostic information that can be analyzed by Devon
IT Support and will help troubleshoot and solve issues you may be
experiencing.
22 | Advanced Options
Manage Packages
In the upper toolbar of the DeTOS Control Panel is a button that says Manage
Packages which opens the DeTOS Package Manager. This tool can be used to
enable or disable individual update packages that may be made available, as
well as customization packages.
These packages will be in a squashfs file type and can be provided by Devon IT.
There are two methods of locating the files to be added to the list of available
packages. They can be added locally using the Add File button, or they can be
added from a remote location by clicking the Add URL button.
NOTE: In order for newly added packages to take effect, or for packages to be
effectrively enabled, disabled, or removed, you must first reboot your terminal.
To add an update package locally:
1.
Click on the Add File button in the DeTOS Package Manager.
Advanced Options | 23
2.
Navigate to the location of the update package on your system or USB
key and select Open.
The package you have selected will now appear in the DeTOS Package Manager
menu. In order to add a package that is not locally stored:
1.
Click on the Add URL button in the DeTOS Package Manager.
2.
Enter the complete URL for the location of the update package, using
either FTP or HTTP protocol.
24 | Advanced Options
3.
If necessary, enter the Username and Password needed to access the
location where the file is held.
4.
Click Ok.
The package will now appear in the DeTOS Package Manager menu.
Advanced Options | 25
Newly added update packages will default to the Enabled status. In the DeTOS
Package Manager, clicking the checkbox next to a file in the table under the
Enabled column will toggle it between being enabled or disabled. Any changes
to this status require a reboot before they will take effect.
In order to completely remove a package:
1.
Select the file you wish to remove from the table.
2.
Click the Remove button.
3.
A prompt will appear to ensure that this is what you want to do. Click
Confirm to continue, or Cancel to back out of the process.
Once you have clicked Confirm, the package has been deleted. For this change
to become permanent, the terminal will need to be rebooted.
26 | Advanced Options
5
Connections
Adding New Connections
Connections can be created on Ceptor units in two different ways. The primary
way is through the First Boot Wizard, which gives you the opportunity to set up
Citrix ICA, RDP, or VMware Horizon View connections that are accessible as
soon as the wizard is completed. Another way is to push them down to a unit
using the Echo Management Console. For more details on how to do this,
please consult the Echo Administration Guide.
The following sections will provide some details and explanations about what to
expect when creating a new connection for these various protocols
Connections| 27
AnyConnect VPN
AnyConnect VPN allows the user to connect to a Virtual Private Network
provided they have the correct credentials.
There are three fields required to set your AnyConnect VPN up:

Host-This field requires the server IP address where your VPN
connection exists.

Username- Enter the username that has permission to access the VPN in
this field.

Group- Enter the domain name associated with your username. For
example, /ACCOUNTING or yourcompanyname.com
28 | Connections
Citrix ICA
The Citrix Receiver client in DeTOS allows you to connect to Citrix XenApp
Servers (formerly known as Presentation Server). This Citrix client also
contains the necessary plug-in used for connecting to XenDesktop via the thin
client's local web browser.
The Connection Section
The first section displayed for a Citrix ICA session is Connection. This form
panel will already be expanded for you.

Server Location-Type in the IP address or hostname of your Citrix server.

Protocol-Select the appropriate protocol needed to connect to your Citrix
Server. There are two methods for connecting to your Citrix Server:

Server-To connect to the desktop of your Citrix Server, click the radio
button called Server.
Connections| 29


Published Application-To connect to a published application on your
Citrix Server, select the radio button called Published Application.
Browse for Name-Mark the checkbox called Browse for Name. Then
click the Browse button once. This will contact the server and populate
the list. Click the down arrow on the Name list and select your server
name or published application name.
The Options Section

Window Size-Select the type of window you want your ICA session to
display in.

Full screen-The ICA session will take up the entire display.

Fixed Size-You may select fixed sized windows, such as 640x480,
800x600, and 1024-x768.

Percentage Based-You may select a size based on the percentage of
available desktop display, such as 25%, 50%, and 75%.
30 | Connections

Seamless-When using the Published Application feature, you can select
Seamless mode to launch Windows applications like Notepad directly on
DeTOS, without using the Citrix Window.

Windows Colors-Color depth options are 16 colors, 256 colors, 16-bit,
and 24-bit.

Sound Quality-Adjust the sound from Low, Medium, or High Quality.

Citrix SLR (Speed Screen Latency Reduction) Options-Enabling the
following two options are usually only needed when high latency is
occurring or poor bandwidth conditions exist.

Mouse Click Feedback-The mouse cursor will change to an hourglass as
soon as a user performs a mouse click on an event and will wait for a
response from the server before it changes back.

Local Text Echo-This option allows a user to see the character they type
into their session on the screen, without this key press hitting the actual
server at that time.

Encryption-Select the appropriate level of encryption to be used when
connecting to this Citrix Server.

Autostart-Enable this checkbox to automatically launch this session each
time the thin client completes its boot procedure.

Auto Restart-Select Yes or Prompt to automatically restart the
connection.

Yes-Once the session is terminated, the session will automatically restart.
There is no way for the end-user to stop it from occurring every time it
closes.

Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.

Use data compression-In an environment where system and client
resources are not a concern, data compression can be used to decrease the
amount of data that must be sent across the network.

Use disk cache for bitmaps-Allows graphical objects to be stored in the
local disk cache on the client device.
Connections| 31
The Firewall Settings Section

Use alternative address for firewall connection-Mark this checkbox if
you need the ICA session to connect to the Citrix server's external IP
address. The external address for the server is specified as the alternate
address.

Proxy Settings-If your Citrix environment utilizes a proxy server, then
choose the appropriate type from the Proxy Type field. Enter the address
of the proxy server and port number in the Proxy Address and Proxy
Port fields, respectively.
The User Log On Section

User Name-Specify the name of a user account to log on as. This is an
optional field.

Domain-Specify the domain to log on to. This is an optional field.
32 | Connections
The Application Section

Application-Specifies the path of the application on the Citrix server to
be automatically launched when the connection is made. This is an
optional field.

Working Directory-Specifies the working directory used for the
application.
Connections| 33
VMware Horizon View
The VMware Horizon View client allows you to connect to a VMware server,
which in turn, provides the end-user with their own virtual desktop session. The
following section describes the basic steps for configuring the View Client in
DeTOS.

Server Address-Enter the Hostname or IP address of your VMware
Horizon View Broker.

Credentials-Specify the User Name and Password of a user account you
wish to log on as.

Domain-Specifies the domain to log on to.

Desktop Name-If the user of this thin client should always connect to the
same desktop, then you may consider entering its name into this field. If
you choose to leave the field empty, then the user will be prompted to
select an available desktop at the time they connect to the VMware
Horizon View server.
34 | Connections

Protocol: Choose whether to connect to your VMware Horizon View
server using the RDP or PCOIP protocol.

Desktop Layout: Choose the desktop option that best suits your display
setup.

Autostart:-Enable this checkbox to automatically launch this session
after the thin client completes its boot procedure.

Auto Restart: Select Yes or Prompt to automatically restart the
connection.

Yes-Once the session is terminated, the session will automatically restart.
There is no way for the user to stop it from occurring.

Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.
Troubleshooting Tips for VMware Horizon View Connection

If you set your session to full screen but the display covers only a fraction
of the entire screen, then your allocated RAM for the virtual desktop may
need to be set a little higher.

If certain features like foreign keymaps, CD-ROM, OR USB stick are not
passing through to the virtual desktop session, check if your VM is at the
correct version. You can download the latest agent software executables
at VMware's website at: http://www.vmware.com/downloads.

If you plan to use USB flash drives within your session, it is best to use
sticks formatted in FAT or NTFS. Long delays sometimes occur when
using flash drives formatted in FAT32. Other USB troubleshooting tips
can be found at the following VMware site:
http://kb.vmware.com/kb/1026991.
Connections| 35
RDP
The General Section
The first section displayed for an RDP session, is named General. This form
panel will already be expanded for you.

Server Name-Enter the hostname or IP address of the Windows
Terminal Server.

Port- Enter the port number used in this connection.

User Name-Specifies the name of a user account to log in as. This is
optional.

Domain-Specifies the domain to log on to.
36 | Connections
The Display Section

Operate in full screen mode-The RDP session will take up your entire
display and will not allow minimization.

Operate in maximized window mode-This option will display the RDP
session in a window within DeTOS. You will be able to maximize and
minimize this window if you want.

Use specified screen size-The RDP session will launch in a fixed sized
window, specified by the dimensions chosen in the dropdown list below.
You can ONLY minimize this window, the fixed size is the MAX size
allowed.

Color depth for this connection-Select the desired color depth for this
RDP session.
Connections| 37
The Local Resources Section

Sound Redirection Options-By default, sound from the server will
redirect to the local thin client. If you do not want sound to be sent to the
local device, then select either the Do not play sound or Leave sound
on the remote thin client radio buttons below Redirect sound to local
device (selected by default).

Enable Printer Redirection-Mark this checkbox to redirect printing to a
printer attached the local terminal.

Enable Client Drive Mapping-Allows the user plug USB Flash Drives
locally into the terminal and access the contents of the drive via the RDP
session.
38 | Connections
The Start a Program Section

Program path and filename-Specifies the path of the application on the
Terminal server to be automatically launched when the connection is
made. This will launch the application in a window within DeTOS, not
RDP.

Working Directory-Specifies the working directory used for the
application.
The Performance Section

Connection Speed-Specifies the RDP Experience. As you change
connection options in this dropdown box, associated behaviors in the
checkboxes below will be selected or deselected accordingly.
Connections| 39

Disable cursor from blinking-Indicates that cursor blinking should be
disabled during the RDP session.

Enable window manager's key bindings-By default RDP attempts to
grab all keyboard input when it is in focus.

Attach to the console of the server-The session will connect to the
console of the server (requires Windows Server 2003 or newer).
Enable RemoteFX- Enables RemoteFX for this RDP connection in order
to enhance the visual quality of the session.
The Options Section

Enable compression of the RDP DataStream-In an environment where
system and client resources are not capable, data compression can be used
to decrease the amount of data that must be sent across the network.

Autostart-Enable this checkbox to automatically launch this session after
the thin client completes its boot procedure.

Auto Restart-Select Yes or Prompt to automatically restart the
connection.

Yes-Once the session is terminated, the session will automatically restart.
There is no way for the user to stop it from occurring.

Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.
40 | Connections
X11 Connection
The X11 client allows you to connect to an X11 server, which provides the user
with their own virtual desktop session. The following section describes the
basic steps for configuring the X11 connection in DeTOS.

Session Type-Choose from the single SSH App type or the XDMCP
connection.

Server Address-Specify which IP address is the X11 server.

Credentials-Specify the User Name and Password of a user account you
wish to log on as.

Application-This is the file path of the application if you are planning on
launching a single application within DeTOS, using the X11 connection.
This is only available when choosing the SSH App session type.

Resolution-Choose the resolution for your connection, ranging from full
screen to various fixed resolutions.

Autostart-Enable this checkbox to automatically launch this session after
the thin client completes its boot procedure.
Connections| 41

Auto Restart-Select Yes or Prompt to automatically restart the
connection.

Yes-Once the session is terminated, the session will automatically restart.
There is no way for the user to stop it from occurring.

Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.
NOTE: Not all of these fields will be available to you if you chose XDMCP as the Session
Type. You will not be required to supply credentials and there will be no application line.
By default, SSH App is the Session Type.
42 | Connections
XenAppView
There are three fields required to set your XenAppView connection up:

Server Address-This field requires the IP address of your XenServer.

Username- Enter the username that has permission use a XenAppView
connection in this field.

Group- Enter the domain name associated with your username. For
example, /ACCOUNTING or yourcompanyname.com

Autostart-Enable this checkbox to automatically launch this session after
the thin client completes its boot procedure.

Auto Restart-Select Yes or Prompt to automatically restart the
connection.

Yes-Once the session is terminated, the session will automatically restart.
There is no way for the user to stop it from occurring.

Prompt-Once the session is terminated, the user will receive a YES/NO
prompt asking them if they wish to reconnect to the session.
Connections| 43

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